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35
Before You Call
Concern Potential Cause Common Solution
Automatic Ice Maker
Ice maker is
not making
any ice.
Ice maker is turned o.
Refrigerator is not
connected to water line or
water valve is not open.
The water supply line is
kinked.
The water lter is not
seated properly.
The water lter may be
clogged with foreign
material.
Freezer ice maker wire
signal arm is being held
up by an item not allowing
it to go in the on or down
position.
Turn on ice maker. For the fresh food
ice maker, press ice maker on-o once.
For the freezer ice maker, lower the
arm to turn the ice maker on, or raise
it and snap it in its upper position to
turn the ice maker o.
Connect the unit to the household
water supply and ensure the water
valve is open.
Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
Remove and re-install the water
lter. Be sure to push rmly until the
cartridge snaps into place.
If water dispenses slowly or not at
all, or if the lter is six months old or
older, it should be replaced.
Move any item or frozen ice cubes
that may block the signal arm from
being in the on or down position.
Additionally, the ice bin itself may be
out of position so that it prevents the
signal arm from dropping all the way
down. Be sure the bin is pushed all
the way to the rear of the shelf. See
Automatic Ice Maker-Freezer section
in manual.
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