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34
Product Care
Troubleshooting (cont.)
Problem
Cause Solution
Off-taste, odor or
gray color in the
ice
New plumbing connections?
Ice stored too long?
Odor transfer from food?
Are there minerals (such as
sulfur) in the water?
Water filter installed on the
refrigerator?
New plumbing connections
can cause discolored or off-
flavored ice.
Discard ice. Wash ice bin.
Allow 24 hours for ice maker
to make new ice.
Use airtight, moisture proof
packaging to store food.
A water filter may need to
be installed to remove the
minerals.
Gray or dark discoloration in
ice indicates that the water
filtration system needs
additional flushing.
Ice and Water
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