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38 EN EN 39
Voice Prompt Cause and Solution
Error 9: Magnetic
Boundary Strip
detected. Move device
to a different area.
Device is too close to a strong magnetic field or strip. Move
the device to a dierent area and try again.
Error 21: Auto-empty
station blocked by
surrounding obstacles.
Auto-empty station is blocked by obstacles, clear any
obstacles around the auto-empty station and try again.
Error S1: Battery Error.
Refer to Owner's
Manual or App for
help.
• Open the battery compartment and check whether the
battery is connected and restart the device.
• Battery Temperature may be too high or low; wait until
the battery falls to normal temperatures before usage
(0°C ~ 40°C / 32°F ~ 104°F).
• If the issue persists, contact customer support for help.
Error S2: Wheel
Module Error. Refer
to Owner's Manual or
App for help.
• Check whether the wheels are stuck or dust is trapped
inside before restarting the device.
• If the issue persists, contact customer support for help.
Error S3: Side Brush
Error. Refer to Owner's
Manual or App for
help.
• Check whether the side brush is stuck in an unknown
object before restarting the device.
• If the issue persists, contact customer support for help.
Error S4: Suction Fan
Error. Refer to Owner's
Manual or App for
help.
• Check whether the fan blades are stuck in an unknown
object before restarting the device.
• Clean the dust box and filters before restarting the device.
• If the issue persists, contact customer support for help.
Error S5: Rolling Brush
Error. Refer to Owner's
Manual or App for
help.
• Remove and clean the roller brush, roller brush
connection, roller brush cover and suction inlet before
restarting the device.
• If the issue persists, contact customer support for help.
Error S8: Path Tracking
Sensor Error. Refer to
Owner's Manual or
App for help.
• Check and clean the path tracking sensor for unknown
objects before restarting the device.
• If the issue persists, contact customer support for help.
Error 54: Please install
the dust bag.
• Check if the dust bag is missing or installed incorrectly.
Voice Prompt Cause and Solution
Error 66: Auto-empty
station input voltage
error, please check.
• Check if the input voltage of your region is consistent
with the information printed at the bottom of the auto-
empty station. If not, contact customer support for help.
Specifications
Input 19V 0.6A
Battery Voltage 14.4 V
Power Consumption 48W
Battery Type
14.4V
Li-ion 2600mAh
Dust Box Capacity 420ml
Cleaning Time Maximum 100 min
Charging Time 300 - 360 min
Power Consumption 1000W
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