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27
Troubleshooting
If you encounter a problem, it often will merely be
something minor. Before you call customer service,
consider the suggestions and instructions below:
Part Recommendations
Oven cavity Keep inside (cavity) of the oven clean.
Food particles and spilled liquids can
stick to the oven walls, causing the
oven to work less efficiently.
Wipe up spills immediately. Use a
damp, clean cloth and mild soap.
DO NOT use harsh detergents or
abrasive cleaners.
To help loosen baked–on food parti-
cles or liquids, heat 2 cups of water
(add the juice of 1 lemon if you desire
to keep the oven fresh smelling) in a
4 cup measuring glass at High power
for 5 minutes or until boiling. Let stand
in oven cavity for 1 or 2 minutes.
For baked-on grease spatters, wash
with hot, soapy water, rinse and dry.
Wire rack Wash with soapy water. Rinse thor-
oughly and dry, or gently rub with
cleansing powder or soap-filled pads
as directed. The wire rack can also be
washed in the dishwasher.
Metal turntable
tray
Remove metal turntable tray from the
oven when cleaning the oven cavity
and tray.
Wash the metal turntable tray in warm
sudsy water or in the dishwasher.
Ceramic tray Clean with warm, soapy water or in
the dishwasher.
Door seal Wipe with damp cloth.
Door glass Wash with soap and water or glass
cleaner. Apply Fantastik® or Formula
409® to a clean sponge or paper
towel and wipe clean. Avoid using
powder cleaning agents, steel wool
pads and oven cleaners.
If steam accumulates inside or outside
the oven door, wipe with a soft cloth.
Steam can accumulate when operat-
ing the oven in high humidity and in
no way indicates microwave leakage.
Painted
surfaces
Clean with hot soapy water or apply
Fantastik® or Formula 409® to a
clean sponge or paper towel and wipe
clean. Avoid using powder cleaning
agents, steel wool pads and oven
cleaners.
Stainless steel
surfaces/
exterior
surfaces
Always wipe or rub in the direction of
the grain. Clean with a soapy sponge,
then rinse and dry, or wipe with Fan-
tastik® or Formula 409® spray on a
paper towel. Protect and polish with
Stainless Steel Magic® and a soft
cloth. Remove water spots with a cloth
dampened with white vinegar.
Plastic &
Controls
When cool, clean with soapy water,
rinse and dry.
Printed areas
(words &
numbers)
Do not use abrasive cleaners or
petroleum based solvents.
Part Recommendations
Problem Suggestion
Neither the microwave’s display
nor oven operates.
▯ Properly insert the plug into a grounded power outlet.
▯ Reset the household circuit breaker or replace any blown fuses.
The oven display works, but the
oven will not operate.
▯ Make sure the oven door is closed securely and completely.
▯ Check to see if packing material or other materials are stuck to the door seal.
▯ Check for damage to the oven door.
▯ Press the Clear/Off key twice and attempt to re–enter cooking instructions.
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