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ERROR CODE DESCRIPTION POSSIBLE CAUSE AND
SOLUTION
FA
(Water Level
Sensor Error)
The washer has detected
water level sensor errors.
Call service center at
1-877-337-3639.
F2
(Water Level is
Too High)
The washer has detected
higher than normal water
levels, automatic draining
has not resolved the issue.
Call service center at
1-877-337-3639.
OPERATION
PROBLEM POSSIBLE CAUSE(S) SOLUTION
Washer does
not run
There is no electrical power
going to the washer.
Plug the power cord into a
grounded 3 prong outlet.
Circuit breaker tripped or
fuse blown
Reset/Turn on circuit breaker
or replace fuse.
The washer is overloaded or
the wash load is not
balanced.
Laundry may need to be
removed or redistributed to
rebalance the load.
The Heavy Duty or Whites
cycle was selected.
The washer pauses during
cycles for the laundry to soak.
When the soak time ends, the
washer will restart
automatically.
Delay start has been
selected.
Cancel the delay start.
The washer lid is open. Close the washer lid.
WATER
PROBLEM
POSSIBLE CAUSE(S) SOLUTION
Water ow is
slow or lling
takes a long
time
Hose lter screens on the
water inlet valves may be
clogged.
Disconnect hoses from inlet
valves and clean the screens.
Water inlet faucets are not
fully turned on.
Make sure that the water
faucets are fully turned on.
Water ll hose is kinked. Make sure the water hoses are
not tangled, kinked, or
pinched.
There is no water supply to
the house or the water
pressure is too low.
Check another faucet in the
house to make sure that
household water pressure is
adequate.
Water
temperature is
too warm or
cold
Water heater temperature
is not set correctly.
Hot water needs to be at a
temperature of at least 120°F
-140°F (49°C - 60°C).
32
ENGLISH
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