Hotpoint AH11H15D3B OWNER’S MANUAL AND INSTALLATION INSTRUCTIONS

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12 49-5000041 Rev. 5

TROUBLESHOOTING TIPS

Troubleshooting Tips... %HIRUH\RXFDOOIRUVHUYLFH

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Possible Cause Solutions

UNIT DOES NOT START

Unit may have become unplugged

Fuse may have blown

Circuit breaker may have been tripped

Unit may be off

Unit may be in a protection mode

Check that plug is plugged securely in wall receptacle.

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tripped.

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Turn unit on (bottom right button on keypad).

UNIT NOT COOLING/HEATING ROOM

Unit air discharge section is blocked

Temperature setting is not high or low enough.

NOTE: Setpoint limits may not allow the unit

to heat or cool the room to the temperature

desired.Check section on dipswitch settings.

Unit air filters are dirty.

Room is excessively hot or cold when unit is

started.

Vent door left open.

Unit may be in a protection mode.

Compressor is in time delay.

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unit airflow.

Reset to a lower or higher temperature setting.

Remove and clean filters.

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heating or cooling early before outdoor temperature,cooking heat or

gatherings of people make room uncomfortable.

Close vent door.

Check dipswitch and wall thermostat settings for desired comfort.

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DISPLAY HAS STRANGE NUMBERS/

CHARACTERS ON IT

The unit may be in a protection mode.

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UNIT MAKING NOISES Clicking,gurgling and whooshing noises are normal during operation of

unit.

WATER DRIPPING OUTSIDE If a drain kit has not been installed, condensation dripping during very

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installed and is connected to a drain system, check gaskets and fittings

around drain for leaks and plugs.

WATER DRIPPING INSIDE

Wall sleeve is not installed level

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Check that installation is level and make any necessary adjustments.

ICE OR FROST FORMS ON INDOOR COIL

Low outdoor temperature

Dirty filters

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operation until ice or frost melts.

Remove the clean filters.

COMPRESSOR PROTECTION

Power may have cycled,so compressor is in a

restart protection.

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ELECTRIC HEATING FAILURE Clean the evaporator once every three months by professional people.

NOTES:

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2. If unit is installed where condensation drainage could drip in an undesirable location,an accessory drain kit should be

installed and connected to drain system.

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Hotpoint AH11H15D3B PTAC Heat Pump Unit 20 amps, 230/208 Volt

OWNER’S MANUAL AND INSTALLATION INSTRUCTIONS - Page 12