Operating instructions
Coffee maker
To avoid the risk of accidents or damage to the appliance, it is
essential to read these instructions before it is installed and used for
the first time.
en–AU, NZ M.-Nr. 11 557 710
Caring for the environment
2
Packaging material
The packaging material used protects
the machine during transportation.
Please retain the original box and
polystyrene pieces so that you can
pack the machine securely, should you
need to transport it in the future.
The original packaging should also be
kept in case the machine ever needs to
be returned to Miele for servicing.
Disposing of your old
appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances. You are also responsible for
deleting any personal data that may be
stored on the appliance prior to
disposal. Please ensure that your old
appliance poses no risk to children
while being stored prior to disposal.
Contents
3
Caring for the environment .............................................................................. 2
Warning and Safety instructions...................................................................... 6
Guide to the appliance ..................................................................................... 16
Controls and display ......................................................................................... 17
Accessories ....................................................................................................... 18
Operating principles.......................................................................................... 19
Before using for the first time .......................................................................... 20
Water hardness.................................................................................................. 22
Filling the water container................................................................................ 23
Filling the coffee bean container ..................................................................... 24
Switching on and off ......................................................................................... 25
Adjusting the central spout to the correct cup height................................... 26
Making drinks .................................................................................................... 27
Making coffee drinks with and without milk........................................................ 27
Preparing hot milk ............................................................................................... 27
Using milk cartons or bottles ......................................................................... 28
Making a coffee drink.......................................................................................... 28
Cancelling preparation ........................................................................................ 28
2portions (sensor control) ............................................................................. 29
Coffee pot............................................................................................................ 29
Making drinks with ready ground coffee ............................................................. 29
Adding ready ground coffee........................................................................... 30
Dispensing hot water (CM5410, CM5510, CM5710)........................................ 31
Grinder setting................................................................................................... 32
Amount of coffee, brew temperature and pre-brewing................................. 33
Amount of coffee................................................................................................. 33
Brewing temperature ........................................................................................... 33
Pre-brewing ground coffee.................................................................................. 33
Portion size ........................................................................................................ 34
User profiles....................................................................................................... 36
Creating profiles .................................................................................................. 36
Contents
4
Changing drinks in a profile................................................................................. 36
Preparing User profile drinks............................................................................... 36
Changing a User profile name............................................................................. 36
Deleting a profile ................................................................................................. 36
Setting when the profile should change (Change profile) ................................... 37
Settings .............................................................................................................. 38
Displaying and changing Settings....................................................................... 38
Language............................................................................................................. 38
Timer: switch off after.......................................................................................... 38
Eco mode ............................................................................................................ 38
Info (display information) ..................................................................................... 38
System lock .................................................................................................... 38
Water hardness ................................................................................................... 38
Display brightness............................................................................................... 38
Volume................................................................................................................. 38
Factory default settings....................................................................................... 38
Demo mode (showroom programme) ................................................................. 39
Cleaning and care ............................................................................................. 40
Cleaning intervals - Quick guide ......................................................................... 40
Cleaning by hand or in the dishwasher............................................................... 41
Unsuitable cleaning agents ................................................................................. 42
Waste container, drip tray and drip tray cover .................................................... 43
Cleaning the water container .............................................................................. 44
Removing and cleaning the water container filter............................................... 44
Central spout....................................................................................................... 45
Milk pipework ...................................................................................................... 47
Bean container and ground coffee chute............................................................ 47
Cleaning the housing........................................................................................... 48
Opening the Maintenance menu ......................................................................... 48
Rinsing the appliance.......................................................................................... 48
Rinsing the milk pipework ................................................................................... 48
Degreasing the brew unit and cleaning the interior............................................. 50
Descaling the appliance ...................................................................................... 53
Transporting the machine................................................................................. 55
Evaporating the coffee machine.......................................................................... 55
Packing................................................................................................................ 55
Problem solving guide ...................................................................................... 56
Messages in the display...................................................................................... 56
Unusual performance of the coffee machine ...................................................... 59
Unsatisfactory results.......................................................................................... 65
Contents
5
After sales service and warranty ..................................................................... 67
Contact in case of fault ....................................................................................... 67
Warranty .............................................................................................................. 67
Saving energy .................................................................................................... 68
Electrical connection ........................................................................................ 69
Installation.......................................................................................................... 70
Appliance dimensions....................................................................................... 71
Technical data.................................................................................................... 72
Warning and Safety instructions
6
This coffee machine complies with all current local and national
safety requirements. However, inappropriate use can lead to
personal injury and damage to property.
Read the operating instructions carefully before using the coffee
machine. They contain important information on the installation,
safety, use and maintenance of the appliance. Familiarity with
these instructions will help to prevent personal injury and damage
to property.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in
"Installation", "Electrical connection", as well as in the "Warning
and Safety instructions".
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these instructions in a safe place and pass them on to any
future owner.
Warning and Safety instructions
7
Correct application
The coffee machine is intended for use in private households.
The coffee machine is not suitable for outdoor use.
This coffee machine must not be used at altitudes above 2,000m.
The machine is intended only for the preparation of coffee based
drinks such as espresso, cappuccino, latte macchiato etc. Any other
usage is at the owner's risk.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning its use by a person responsible
for their safety, and are able to recognise the dangers of misuse.
Warning and Safety instructions
8
Safety with children
Danger of burning and scalding on the dispensing spouts.
Children's skin is far more sensitive to high temperatures than that
of adults.
Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensing spouts.
Install the coffee machine out of reach of children.
Young children must be kept away from the coffee machine and
the mains connection cable and plug/socket.
Older children may only use the coffee machine if its operation
has been clearly explained to them and they are able to use it safely.
They must be aware of the potential dangers caused by incorrect
operation.
Children should be supervised when they are near the coffee
machine. Do not allow them to play with it or to use the controls.
Young children must not be allowed to clean the coffee machine.
Cleaning may only be carried out by older children under the
supervision of an adult.
Remember that coffee and espresso are not suitable drinks for
children.
Danger of suffocation! Whilst playing, children may become
entangled in packaging material (such as plastic wrapping) or pull
the packaging material over their head, presenting the risk of
suffocation. Keep packaging material away from children.
Warning and Safety instructions
9
Technical safety
A damaged coffee machine is dangerous. Check it for any visible
damage before setting it up. Never attempt to use a damaged coffee
machine.
Before connecting the appliance to the mains supply, make sure
that the rating on the data plate corresponds to the voltage and
frequency of the household supply. This data must correspond in
order to avoid the risk of damage to the appliance. Consult a
qualified electrician if in any doubt.
The electrical safety of this appliance can only be guaranteed
when continuity is complete between it and an effective earthing
system. It is most important that this basic safety requirement is
present and tested regularly and, where there is any doubt, the
household wiring system should be inspected by a qualified
electrician.
Reliable and safe operation of the coffee machine can only be
guaranteed if it is connected to the mains electrical supply.
Do not connect the machine to the mains electricity supply by a
multi-socket adapter or an extension lead. These do not guarantee
the safety of the appliance (e.g. danger of overheating).
This appliance must not be installed and operated in mobile
installations (e.g. on a ship).
Unplug the coffee machine from the power supply immediately if
you notice any damage or smell scorching, for example.
Ensure that the mains connection cable cannot be pinched or
damaged by any sharp edges.
The mains connection cable should not hang down. Someone
could trip over it with the risk of injury and the machine could be
damaged.
Warning and Safety instructions
10
Only use the coffee machine in rooms where the ambient
temperature is between +10°C and +38°C.
Position the coffee machine at a height of at least 850mm from
the floor.
Danger of overheating! Ensure that there is sufficient ventilation
around the coffee machine. Do not cover the coffee machine with
tea towels etc. while it is in use.
If the coffee machine is installed behind a kitchen furniture door, it
may only be used with the furniture door open. This will prevent the
formation of heat and humidity and subsequent damage to the
appliance and/or furniture unit. Do not close the furniture door while
the coffee machine is in use. Ensure the coffee machine has cooled
down completely before closing the furniture door.
Protect the coffee machine from water and water spray. Do not
immerse the machine in water.
Repairs and other work by unqualified persons to the machine
and the connection cable could be dangerous. The manufacturer
cannot be held liable for unauthorised work. Repairs may only be
carried out by a Miele authorised service technician.
The manufacturer's warranty will be invalidated if the appliance is
not repaired by a Miele approved service technician.
Miele can only guarantee the safety of the appliance when original
Miele spare parts are used. Faulty components must only be
replaced by original Miele spare parts.
Warning and Safety instructions
11
Before any repair work is carried out, the appliance must be
completely disconnected from the electricity supply. The appliance is
only completely isolated from the electricity supply when:
- it is switched off at the wall socket and the plug is withdrawn from
the socket. Do not pull the mains connection cable but the mains
plug to disconnect your appliance from the mains electricity
supply.
- the mains circuit breaker is switched off.
Never open the outer casing of the machine. Tampering with
electrical connections or components and mechanical parts is highly
dangerous to the user and can cause operational faults or electric
shock.
Only use original Miele spare parts and accessories. If other spare
parts and accessories are used, warranty, performance and/or
product liability claims will be invalidated.
Warning and Safety instructions
12
Correct use
Danger of burning and scalding on the dispensing spouts.
The liquids and steam dispensed are very hot. Heating surfaces
have residual heat after use.
Keep well away from the area underneath the spouts when hot
liquids and steam are being dispensed.
Do not touch hot components.
Hot liquid or steam could spatter from the spouts. Ensure that the
central spout is clean and fitted correctly.
Water in the drip tray can also be very hot. Take care when
emptying it.
Please note the following regarding water:
- The water quality must conform to the requirements for drinking
water in the country in which the coffee machine is being used.
- Only use cold, fresh tap water to fill the water container. Hot or
warm water or other liquids can damage the coffee machine.
- Change the water every day to prevent a build-up of bacteria.
- Do not use carbonated water.
Only fill the bean container with roasted espresso or coffee beans.
Do not fill the bean container with coffee beans which have been
treated, e.g flavoured or caramelised, or with ground coffee.
Do not fill the bean container with any type of liquid.
Do not use green (unroasted) coffee beans or mixtures of coffee
beans which contain green coffee beans. Green coffee beans are
very hard and still contain residual moisture. These can damage the
coffee machine grinder as soon as grinding begins.
Do not use coffee beans which have been treated with caramel,
sugar or other substances. Sugar will damage the coffee machine.
Only fill the coffee chute with ground coffee beans.
Warning and Safety instructions
13
Do not use any caramelised ready ground coffee. The sugar in the
coffee will stick to and block the brew unit of the coffee machine.
The cleaning tablets for degreasing the brew unit will not remove this
type of deposit.
Only use milk without additives. Additives in milk usually contain
sugar and this will stick to the milk pipework.
If using cow's milk, only use pasteurised milk to prevent a build-
up of bacteria in the appliance.
Do not place flaming alcohol mixtures underneath the central
spout. The flames could ignite plastic components and cause them
to melt.
Do not use naked flames, e.g. a candle, on or near the coffee
machine. The coffee machine could catch fire with the risk of the fire
spreading.
The machine must not be used for cleaning objects.
Warning and Safety instructions
14
Cleaning and care
Disconnect the coffee machine from the power supply before
cleaning.
Clean the coffee machine daily, particularly before using it for the
first time (see “Cleaning and care”).
All parts of the milk system need to be cleaned thoroughly and
regularly. Milk contains bacteria which proliferate rapidly with
inadequate cleaning.
Do not clean the machine with a steam cleaner or immerse it in
water as this will damage the machine. Steam or water could reach
the electrical components and cause a short circuit.
Avoid spillage on appliance connectors.
Descale the coffee machine regularly depending on the water
hardness level in your area. Descale the machine more frequently in
areas with very hard water. Miele cannot be held liable for damage
arising from insufficient descaling, the use of incorrect descaling
agents or the use of a descaling agent which is not of the
appropriate concentration.
Degrease the brew unit regularly with Miele cleaning tablets.
Depending on the natural oil content of the coffee used, the brew
unit can become blocked quite quickly.
Used coffee grounds should be disposed of with the organic
rubbish or on the compost heap. Do not empty them down the sink,
as they could block it.
Warning and Safety instructions
15
The following applies to appliances with stainless steel
surfaces:
Do not adhere stickers, adhesive tape or any other adhesive
materials to the stainless steel surfaces.
Stainless steel scratches very easily and even magnets can cause
damage to the surface.
Guide to the appliance
16
a
Lower panel with drip tray cover
b
Central spout with cappuccinatore
and hot water spout
c
On/Off sensor
d
Control panel
e
Water container
f
Bean container and ground coffee
chute
g
Grinder setting (behind the
appliance door)
h
Brew unit (behind the appliance
door)
i
Park position for milk tube (behind
the appliance door)
j
Drip tray with lid and waste
container
Controls and display
17
a
On/Off sensor
For switching the coffee machine on
and off
b
Drink sensors
For making drinks
– Espresso
– Coffee
– Cappuccino
– Latte macchiato
c
Display
For showing information about the
current action or status
d
Optical interface
(for Miele service technicians only)
e
sensor controls
For scrolling through lists of options,
highlighting a selection or changing
values
f
OKsensor
For confirming display messages and
saving settings
g
“Back” sensor
For going back a menu level and
cancelling unwanted actions
h
LED
Flashes when the appliance is
switched on and the display is in
energy saving mode
i
sensor
Other drinks
User profiles (CM5410, CM5510,
CM5710)
Maintenance
Parameters
Settings
j
"2portions“ sensor
For dispensing two portions of a
drink at the same time
Accessories
18
These products and other useful
accessories can be ordered via the
Miele webshop or directly from Miele
(see back cover for contact details).
Accessories supplied
- Starter set “Miele appliance care”
Various cleaning products are
supplied depending on model.
- Cleaning brush
For cleaning the milk pipework
Optional accessories
Miele accessories and cleaning and
conditioning products are available for
your coffee machine.
- Original Miele all purpose
microfibre cloth
For removing finger marks and light
soiling
- Cleaning agent for milk pipework
For cleaning the milk system
- Cleaning tablets
For degreasing the brew unit
- Descaling tablets
For descaling the water pipework
- Milk flask with lid
For storing and preparing milk
Operating principles
19
Sensor controls
To operate the coffee machine, touch
the sensors with your finger.
An audible signal is generated each
time a sensor is touched. You can
adjust the volume of the signal tones
or switch the tones off (see “Settings –
Volume”).
Drinks menu
When Select drink appears in the display,
you are in the drinks menu:
Miele
Select drink
You can find more drinks in the Other
drinks ( sensor) menu.
Selecting a menu and
navigating within a menu
To select a menu, touch the sensor
control.
Settings
Time
Timer
Language
You will then be able to start an action
or change settings in the menu. A bar
on the right-hand side indicates that
further options or text are available.
To select an option, touch the or
arrow sensor until the option you want
is highlighted.
Touch OK to confirm your selection.
The setting in a list which is currently
selected will have a tick beside it.
Exiting a menu or cancelling an
action
Touch the sensor to exit the current
menu.
Before using for the first time
20
Before using for the first time
Remove any protective foil and
stickers from the machine. Exception:
Please do not remove any labels (e.g.
the data plate) which are visible when
you pull out the lower panel.
Remove the protective foil from the
drip tray cover and place the drip tray
cover into the lower panel.
Place the coffee machine on a level,
flat surface that is not sensitive to
water (see “Installation”).
Clean the appliance thoroughly
before filling it with water and coffee
beans (see "Cleaning and care").
Insert the plug of the coffee machine
into the socket (see "Electrical
connection").
Remove the water container and fill it
with fresh, cold tap water. Only fill the
water container up to the “max.”
marker and then refit it in the machine
(see "Filling the water container").
Take the lid off the coffee bean
container, fill it with roasted coffee
beans and replace the lid (see "Filling
the coffee bean container").
Useful tip: The milk tube can be stored
behind the appliance door when not in
use.
Switching on for the first time
Touch the On/Off sensor.
"Miele - Willkommen" appears briefly in
the display.
Use the arrow sensors to
highlight the required language.
Touch OK.
Select the country if necessary and
touchOK.
The setting is now saved.
The coffee machine is now successfully
set up for use.
Confirm with OK.
The coffee machine heats up and rinses
the pipework. The water used for
rinsing will run out of the central spout.
Before making drinks with milk for the
first time, rinse the milk pipework (see
“Cleaning and care – Rinsing the milk
pipework”).
Before using for the first time
21
Please note that the full aroma of the
coffee and typical crema will not
develop fully until several coffees have
been made.
To ensure that any coffee residues
from the factory testing process are
removed from the brewing system,
please pour away the first two cups
of coffee when using the coffee
machine for the first time.
For the first coffee drinks, a larger
quantity of coffee beans is ground.
This means that powder from the
coffee grounds may adhere to the lid
of the drip tray.
Water hardness
22
Water hardness is an indication of the
amount of minerals dissolved in water.
The more minerals in the water, the
higher the water hardness. The harder
the water is, the more frequently the
coffee machine needs to be descaled.
The coffee machine measures the
amount of water used and steam made.
Depending on the level of water
hardness set, more or fewer drinks can
be dispensed before the appliance
needs to be descaled.
Set the water hardness level on the
coffee machine to the water hardness
level for the local area to ensure that the
appliance functions correctly and is not
damaged. A prompt to descale the
machine will then appear in the display
at the correct time.
Contact your local water supplier to find
out your local water hardness range if
necessary.
The machine is programmed ex-works
to hardness level3.
The appliance has 4programmable
hardness levels:
°dH mmol/l ppm
(mg/l CaCO
3
)
Set-
tings*
0–8.4 0–1.5 0–150 Soft 1
8.4–14 1.5–2.5 150– 250 Medium 2
14–21 2.5–3.8 250–375 Hard 3
>21 > 3.8 > 375 Very hard
4
* The hardness level shown in the display may
differ from the hardness level in your area. You
must follow the values in the chart to set your
machine to your local hardness level.
Setting the water hardness
Touch the sensor.
Select Settings | Water hardness and
confirm withOK.
Select the hardness level and confirm
withOK.
The setting is now saved.
Filling the water container
23
Risk to health due to
contaminated water.
Bacteria can develop in water which
has been sitting in the water
container for too long and is a risk to
your health.
Change the water in the water
container every day.
Pour out the water from the water
container if a drink has not been
prepared for a long time.
Risk of damage due to incorrect
operation.
Unsuitable liquids such as hot or
warm water or other liquids can
damage the coffee machine.
Carbonated water leaves too much
limescale in the coffee machine.
Only use cold, fresh tap water to fill
the water container.
Open the lid on the left-hand side of
the coffee machine.
Pull the water container upwards and
out.
Fill the water container with fresh,
cold tap water up to the “max.” mark.
Replace the water container and
close the lid.
Make sure that the water container
handle is on the right so that the lid
can close properly.
If the water container sits a little too
high or at an angle, check that it is
fitted correctly or whether the
surface that it sits on is soiled. Water
could leak. If necessary clean the
surface that the water container sits
on.
Filling the coffee bean container
24
Coffee or Espresso can be made from
whole roasted coffee beans which are
freshly ground for each portion. This
requires the coffee bean container to be
filled with coffee beans.
Alternatively, you can make coffee
drinks with ready ground coffee (see
"Making drinks with ready ground
coffee").
Risk of damage to the grinder
due to incorrect operation.
The coffee machine will be damaged
if the bean container is filled with
unsuitable substances such as
liquids, ground coffee or coffee
beans treated with sugar, caramel or
similar.
In addition, green (unroasted) coffee
beans or mixtures of coffee beans
which contain green coffee beans
can damage the grinder. Green
coffee beans are very hard and still
contain residual moisture. These can
damage the coffee machine grinder
as soon as grinding begins.
Only put roasted coffee beans in the
bean container.
Useful tip: You can use a nut or seed
grinder to grind green coffee beans.
These types of grinder generally have a
rotating stainless steel blade. You can
then add the ground green coffee one
portion at a time to the ground coffee
chute and make the desired coffee
drink.
Take the lid off the coffee bean
container.
Fill the container with roasted coffee
beans.
Refit the lid.
Switching on and off
25
Switching the coffee machine
on
Touch the On/Off sensor.
The appliance will begin rinsing after
the heating-up phase. Hot water will run
out of the central spout.
When Select drink appears in the display,
you can prepare drinks.
If the coffee machine is already at
operating temperature, rinsing will not
take place.
If you do not touch any sensors or run
any maintenance programmes, the
display will switch itself off after approx.
7minutes to save energy.
The right-hand LED will flash on and off
as long as the appliance is switched on.
Touch any one of the sensors to wake
the appliance up again to make a
drink.
Switching the coffee machine
off
Touch the On/Off sensor.
If the coffee machine has been used for
making a drink it will rinse itself before
switching off.
If you have made a drink using milk,
Place milk pipe in drip tray will appear in
the display.
Insert the end of the milk pipe into the
aperture in the drip tray, then touch
OK.
Switching off for longer
periods of time
If the coffee machine is not going to be
used for a longer period of time, e.g. if
you are going on holiday, please do the
following:
Empty the drip tray, the waste
container and the water container.
Clean all parts thoroughly, including
the brew unit.
Switch the machine off and, if
necessary, withdraw the plug to
disconnect it from the power supply.
Adjusting the central spout to the correct cup height
26
You can adjust the central spout to suit
the height of the cup you are using so
that the coffee or espresso will not cool
down as quickly and the crema will
have a better consistency.
Pull the central spout down until it is
at the same level as the rim of the
cup.
Alternatively, push the central spout
up until there is enough room to fit a
larger cup or mug underneath.
Making drinks
27
Danger of burning and scalding
on the dispensing spouts.
The liquids and steam dispensed are
very hot and can cause scalding.
Keep well away from the area
underneath the spouts when hot
liquids and steam are being
dispensed.
Do not touch hot components.
Making coffee drinks with and
without milk
The following drinks can be made:
- Ristretto is a strong, concentrated
espresso. It is prepared with the
same amount of coffee as for an
espresso but with much less water.
- Espresso is a strong aromatic coffee
with a thick hazelnut brown coloured
froth - known as the crema - on top.
We recommend using espresso
roasted coffee beans to make an
espresso.
- Coffee differs from espresso by the
increased amount of water and the
roast of the beans.
We recommend using coffee beans
with the appropriate roast to make
the coffee.
- Long coffee is a coffee with
considerably more water.
- Cappuccino consists of approx. 2/3
milk froth and 1/3 espresso.
- Latte macchiato consists of 1/3
each of hot milk, milk froth and
espresso.
- Caffè latte consists of hot milk and
espresso.
Hot milk or milk froth can also be
made separately.
Preparing hot milk
Additives containing sugar or milk
alternatives, e.g. soy milk, can clog
the milk pipework and milk carrying
parts. Residues from unsuitable
liquids may adversely affect correct
preparation.
Do not use milk with additives.
Use only pasteurised cow's milk.
If you have not made any milk drinks
for a while, rinse the milk system
thoroughly before making the first
drink.
Useful tip: Using cold cow's milk
(<10°C) with a protein content of at
least 3% will produce the perfect milk
froth.
You can select milk with a fat content
according to preference. With full cream
milk (at least3.5% fat), the milk froth
will be slightly creamier than with low-
fat milk.
Making drinks
28
Using milk cartons or bottles
The milk tube for cartons and other
suitable containers is located behind
the appliance door.
Connect the milk tube to the aperture
in the central spout.
Place a container with sufficient milk
in it beside the coffee machine.
Place the end of the milk tube in the
container. Make sure that it is
sufficiently immersed in the milk.
Useful tip: The Miele milk flask is the
perfect addition to Miele coffee
machines if you make a lot of coffees
with milk. The milk flask is dishwasher-
safe and easy to store in the fridge after
preparing. Good milk froth can only be
made with cold milk (<10°C).
The milk flask is available to order via
the Miele webshop or directly from
Miele (see the end of this booklet for
contact details).
Making a coffee drink
Place a cup or glass under the central
spout.
Select a drink: touch the sensor
control for the drink you want.
Alternatively, select a drink in the
Other drinks menu (sensor).
Dispensing will start.
Cancelling preparation
To cancel making a drink, touch the
drinks sensor control or the
sensor control for drinks from
Other drinks again.
Preparation will be cancelled.
Making drinks
29
Useful tip: As soon as Stop appears in
the display, you can cancel making a
drink by touching theOK sensor
control.
When making coffee with milk or
2portions of a drink you can cancel
each stage individually by touching
theOK sensor control.
2portions (sensor control)
You can also dispense two portions of a
drink into one large cup or dispense
two portions into two cups at the same
time.
To prepare two cups at the same
time, place one cup under each of
the coffee spouts.
Touch the sensor immediately
before or after you have started
making a drink.
The dispensing starts and 2portions of
the desired drink will be dispensed.
If, after a while, you have not touched
any of the drink sensor controls, the
“2portions” option will revert back
to single portions.
Coffee pot
You can make several cups of coffee
one after the other automatically with
the Coffee pot function (max. 0.75litre),
e.g. to fill a coffee pot. Up to 6 cups can
be made in this way.
You can use the Coffee pot function
twice in a row. After this, the coffee
machine needs to cool down for one
hour in order to avoid it being
damaged.
Make sure that the bean container and
water container have enough beans and
water inside them before starting the
Coffee pot function.
Place a sufficiently large container
under the central spout.
Touch the sensor.
Select Other drinks| Coffee pot and
confirm withOK.
Select the number of cups you want
(3 to 6) and confirm withOK.
Follow the instructions in the display.
Each cup of coffee will be brewed and
dispensed individually. The display will
inform you about the progress.
Cancelling Coffee pot
Touch the sensor.
Coffee pot dispensing will stop.
Making drinks with ready
ground coffee
To make drinks using ready ground
coffee, add a portion of ground coffee
to the ground coffee chute.
This allows you to prepare a
Making drinks
30
decaffeinated coffee, for example, even
if the bean container is filled with
regular coffee beans.
Only 1portion of coffee or espresso
can be made at a time when using
ready ground coffee.
Place a maximum of 12g in the
ground coffee chute.
If too much ground coffee is added,
the brew unit will not be able to
process the coffee.
Adding ready ground coffee
The coffee machine will use all the
ground coffee which has been added to
the chute to make the next coffee.
Touch the sensor.
Select Other drinks| Ground coffee and
confirm withOK.
Add ground coffee and select drink appears
in the display.
First take the lid off of the coffee
bean container and then take the
cover off the ground coffee chute.
Place a maximum of12g in the
ground coffee chute.
Replace the cover to the ground
coffee chute after adding the ground
coffee.
Replace the lid on the coffee bean
container.
Place a cup or glass under the central
spout.
Select a drink.
The coffee machine will prepare the
desired drink.
Making drinks
31
Dispensing hot water
(CM5410, CM5510, CM5710)
Please note that the water dispensed
is not hot enough for making black
tea.
Place a suitable cup or glass centrally
underneath the central spout.
Touch the sensor.
Select Other drinks| Hot water and
confirm withOK.
Hot water will run into the cup under the
hot water spout.
Useful tip: To stop dispensing early,
touchOK.
Grinder setting
32
When the beans are ground correctly,
the coffee or espresso will flow evenly
into the cup with a good crema.
The crema should have an even
hazelnut brown colour.
The grinder setting you select will be
used for all coffee drinks.
There are various ways to tell whether
the coffee grinder is set correctly.
The coffee has been too coarsely
ground if:
- espresso or coffee flows into the cup
too quickly,
- the crema is very pale and uneven.
Set a finer grinder setting.
The coffee has been too finely ground
if:
- espresso or coffee flows into the cup
very slowly,
- the crema is dark brown.
Set a coarser grinder setting.
Only adjust the grinder one setting at
a time.
Start making a drink to grind beans
again. Adjust the grinder setting one
setting at a time again.
Open the appliance door.
Push the slide control a maximum of
one setting to the left (for finer
grinding) or to the right (for coarser
grinding).
Then close the appliance door.
Make one cup of coffee.
Then you can adjust the grinder setting
again.
The altered grinder setting will not be
used until after the second coffee has
been dispensed.
Amount of coffee, brew temperature and pre-brewing
33
You can set the amount of coffee, the
brewing temperature and pre-brewing
for each coffee drink individually. To do
this, first select the drink from the
Parametersmenu and then adjust the
drink parameters.
Touch the sensor control and
select Parameters.
Select the drink and confirm withOK.
The current settings for the amount of
coffee, brewing temperature and pre-
brewing will be displayed for this drink.
Select Amount of coffee, Brew
temperature or Pre-brewing.
Select the setting you want and
confirm with OK.
The setting is now saved.
CM5410, CM5510, CM5710: The
changed parameter is always saved in
the current profile. The name of the
current profile is shown in the top left
of the display.
Amount of coffee
The coffee machine can grind and brew
6–14g of coffee beans per cup. The
greater the quantity, the stronger the
coffee.
There are various ways to tell whether
the amount of coffee is set correctly:
The amount of coffee is too low if:
- espresso or coffee flows into the cup
too quickly,
- the crema is very pale and uneven,
- the espresso or coffee lacks body.
Increase the amount of coffee so that
more ground coffee is brewed.
The amount of coffee is too high if:
- espresso or coffee flows into the cup
very slowly,
- the crema is dark brown,
- the espresso or coffee tastes bitter.
Decrease the amount of coffee so that
less ground coffee is brewed.
Useful tip: If the coffee is too strong for
you or it tastes bitter, try a different type
of bean.
Brewing temperature
The ideal brewing temperature will
depend on
- the type of coffee being used
- whether an espresso or a coffee is
being made, and
- the altitude of the region.
Useful tip: Not all types of coffee
tolerate high temperatures. Several
types are sensitive to high
temperatures, resulting in an impaired
crema and taste.
Pre-brewing ground coffee
When you select pre-brewing, the
coffee is moistened with a little hot
water initially after it is ground. The
remaining amount of water is then
pressed through the moistened coffee
grounds shortly after. This releases the
aromas of the coffee better.
You can set a short or long duration for
pre-brewing or turn the “Pre-brewing”
function off completely.
Portion size
34
The flavour of the coffee produced
depends not only on the type of coffee,
but also on the amount of water used.
You can programme the amount of
water for all coffee drinks and hot water
to suit the size of your cups and the
type of coffee you are using. This does
not alter the amount of coffee used.
For coffee drinks that use milk, you can
not only set the amount of espresso or
coffee, but also the amount of milk or
milk froth to be dispensed with these
drinks. Additionally, you can set the
portion sizes for hot milk and milk froth
alone.
A maximum portion size can be
programmed for each type of drink. The
coffee machine halts preparation of the
coffee once this portion size has been
reached. The maximum possible
portion size is then saved by the
appliance for this type of drink.
If the water container becomes empty
during the preparation of a drink, the
programming of the portion size will
be cancelled. The portion size will not
be saved.
There are two ways of initiating the
programming of the portion size:
- by touching the drink sensor when
you are preparing a coffee, or
- by selecting Portion size in the
Parameters menu.
CM5410, CM5510, CM5710: The
changed portion size is always saved
in the current profile. The name of the
current profile is shown in the top left
of the display.
Cancelling portion size programming
Touch the drinks sensor which is lit
up or the sensor for drinks from
Other drinks.
Changing the portion size
while making a drink
You can change and save the portion
size for Espresso, Coffee,
Cappuccino and Latte macchiato
while making these drinks.
Place a cup or glass under the central
spout.
Touch the sensor for the drink you
want until Change appears in the
display.
A signal tone will sound as soon as
portion programming starts. (Provided
that the volume has been set for the
signal tones - see "Volume").
The desired drink will be made and Save
will appear in the display.
When the cup is filled up to the level
you want, confirm withOK.
If you want to change the portion size
for coffee specialities made with milk,
the ingredients which make up the drink
will be saved one after the other while
the drink is being made.
When the quantity for each ingredient
reaches the level you want, confirm
withOK.
The programmed combination of
ingredients and portion sizes will now
be dispensed every time that particular
drink is selected.
Portion size
35
Changing the portion sizes in
the Parametersmenu
You can only change the portion sizes
for Long coffee, Caffè Latte, Hot
milk and Milk froth via the Parameters
menu.
Place a suitable cup or glass
underneath the central spout.
Touch the sensor control and
select Parameters.
Select the drink you want.
Select Portion size and confirm with
OK.
Now proceed as for changing the
portion size while making a drink.
User profiles
36
(CM5410, CM5510, CM5710)
In addition to the Miele drinks menu
(Miele profile), you can create individual
profiles to cater for different tastes and
preferences.
The portion quantities and parameters
for all drinks can be adjusted in each
profile.
The name of the current profile is
shown in the top left of the display.
Creating profiles
Touch the sensor control and
select User profiles. Confirm with OK.
The User profiles menu opens.
Select Create profile.
The editor will open in the display.
Enter the profile name:
- To enter a character, highlight a
character and confirm the selection
with OK.
- To delete a character, touch the
sensor.
- A name is saved by selecting the
tick and confirming with OK.
The profile is created.
Changing drinks in a profile
When you change the parameters
within a profile, these settings only
apply to the active profile. The settings
for drinks in other profiles are not
affected.
Select the profile you want.
The name of the profile selected will be
shown in the top left-hand corner of the
display.
You can now change the drinks
individually.
Preparing User profile drinks
Place a suitable cup or glass
underneath the central spout.
Touch the sensor control and
select User profiles.
Select the profile you want and
confirm withOK.
Select the drink you want.
Drink preparation starts.
Changing a User profile name
This selection is only possible if a
profile has been allocated in addition
to the Miele standard profile.
Select Change name with the arrow
sensors and touch OK.
Proceed the same as with “Create
profile”:
- Select to delete a character.
- To enter new characters, select the
relevant character and confirm with
OK.
- Save the new name by selecting in
the display and touching OK.
Deleting a profile
This selection is only possible if a
profile has been allocated in addition
to the Miele standard profile.
User profiles
37
Select Delete profile and confirm with
OK.
Select the profile you wish to delete.
Select Yes and confirm with OK.
The profile is deleted.
Setting when the profile should
change (Change profile)
You can choose between the following
options:
- Manually: The selected profile
remains active until you select
another profile.
- After each use: The Miele profile is
displayed after every drink.
- When switched on: Every time the
coffee machine is switched on, the
Miele profile is displayed, regardless
of which profile had been selected
before switching off.
Select Change profile and confirm with
OK.
Select the option you want and
confirm this with OK.
Settings
38
Displaying and changing
Settings
The drinks menu is displayed.
Touch the sensor.
Select Settings and confirm with OK.
Select the option you want to display
or change.
Confirm with OK.
Change the setting as required and
confirm with OK.
Language
You can select a language and country
variant for all display texts.
Useful tip: If you select the wrong
language by mistake, you can find the
“Language” option again via the
symbol.
Timer: switch off after
If none of the sensors have been
touched or no drink has been made, the
coffee machine will switch itself off after
30 minutes to save energy.
You can change this default setting
using the arrow sensors to a time
of between 15 minutes and 9 hours.
Eco mode
Eco mode is an energy-saving mode.
The system heats up only once drink
preparation has started.
Eco mode is activated by default.
Info (display information)
You can display the number of drink
portions or the number of possible
portions before maintenance
programmes are necessary.
System lock
You can lock the coffee machine to
prevent it being used without your
knowledge, for example by children.
Overriding the system lock
TouchOK for 6seconds.
The system lock is activated the next
time the machine is switched off.
Water hardness
Information regarding water hardness is
given in the “Water hardness” section of
this booklet.
Display brightness
Change the display brightness using
the arrow sensors.
Volume
You can set the volume of buzzer and
keypad tones using the arrow
sensors.
Useful tip: To switch off the tones,
touch the arrow sensor until all of the
segments are empty and Switched off
appears in the display.
Factory default settings
You can reset the settings back to the
ones which were set when the coffee
machine was delivered - the factory
default settings.
Settings
39
The following will not be reset:
- The number of drinks dispensed
and the appliance status (No. of
portions until appliance needs
descaling,...brew unit needs
degreasing)
- Language
- Profiles and the associated drinks
(CM5410, CM5510, CM5710)
Demo mode (showroom
programme)
Do not activate this setting for
domestic use.
TheShowroom programme function
enables the coffee machine to be
demonstrated in stores or showrooms.
Although the sensor controls and
display seem to be working, the thermo
block is not being heated. The
appliance does not dispense any
drinks, run the maintenance
programmes or save any settings.
You can activate demo mode without
commissioning the appliance for the
first time. The water container is
empty or not inserted. Switch the
coffee machine on. As soon as the Fill
and replace the water container message
appears, touch the sensor for
5seconds. Demo mode is active.
Cleaning and care
40
Risk to health due to inadequate cleaning.
Heat and moisture inside the coffee machine can cause coffee residues to
become mouldy and/or milk residues to go off and pose a risk to health.
Carefully clean the coffee machine regularly.
Cleaning intervals - Quick guide
Recommended frequency What do I have to clean / maintain?
Daily
(at the end of the day)
Water container
Waste container
Drip tray and drip tray cover
Once a week
(more often if heavily soiled)
Central spout with cappuccinatore
Brew unit
Area underneath the brew unit and the drip tray
Housing of the machine (especially important immediately
after descaling)
Milk pipework
Once a month Bean container and ground coffee chute
Water container filter
When prompted Degrease the brew unit (with 1cleaning tablet)
Descale the machine (with 1 descaling tablet)
Cleaning and care
41
Cleaning by hand or in the
dishwasher
The brew unit is not dishwasher-
safe.
Clean the brew unit by hand only
under warm running water. Do not
use washing-up liquid or any other
cleaning agent.
The following must be cleaned by hand
only:
- Central spout stainless steel cover
- Brew unit
- Bean container lid
- Lower panel
Risk of damage as a result of
excessively high dishwasher
temperatures.
Components may be rendered
unusuable (e.g. deformed) if washed
in a dishwasher at a temperature of
more than 55°C.
For dishwasher-safe parts, the
maximum temperature of the
dishwashing programme selected
must not exceed 55°C.
Contact with natural dyes such as
those found in carrots, tomatoes and
ketchup may discolour the plastic
parts in the dishwasher. This
discolouration does not affect the
stability of the parts.
The following components are
dishwasher safe:
- Drip tray and lid
- Drip tray cover
- Waste container
- Water container
- Central spout (without stainless steel
cover)
- Ground coffee chute cover
Cleaning and care
42
Danger of burning and scalding
on hot components or by hot liquids.
Components can become very hot
during operation. Touching hot
components can cause burning. The
liquids and steam dispensed are very
hot and can cause scalding.
Keep well away from the area
underneath the spouts when hot
liquids and steam are being
dispensed.
Always allow the coffee machine to
cool down before cleaning it.
Please be aware that water in the
drip tray can also be very hot.
Risk of damage due to moisture
ingress.
The steam from a steam cleaner
could reach electrical components
and cause a short circuit.
Do not use a steam cleaner to clean
the coffee machine.
It is important to clean the machine
regularly, as the used coffee grounds
will soon go mouldy. Milk residues can
go off and can block the milk pipework.
Unsuitable cleaning agents
Contact with unsuitable cleaning
agents can alter or discolour all
surfaces. All surfaces of this
appliance are susceptible to
scratching. Scratches on glass
surfaces could cause a breakage in
certain circumstances.
Remove any residual cleaning agent
immediately. To protect the machine
and surrounding surfaces from
damage, make sure you remove any
spillages or splashes of descaling
agent immediately.
To avoid damaging the surfaces of your
appliance, do not use:
- cleaning agents containing soda,
ammonia, acids or chlorides
- solvent-based cleaning agents
- cleaning agents containing descaling
agents (unsuitable for cleaning the
housing)
- stainless steel cleaning agents
- dishwasher cleaners (unsuitable for
cleaning the housing)
- glass cleaning agents
- cleaning agents for ceramic cooktops
- oven cleaner
- abrasive cleaning agents, e.g.
powder cleaners and cream cleaners
- hard, abrasive brushes or sponges,
e.g. pot scourers, brushes or
sponges which have been previously
used with abrasive cleaning agents
- dirt erasers
Cleaning and care
43
- sharp metal scrapers
- steel wool or stainless steel wire
scourers
Waste container, drip tray and
drip tray cover
Clean the drip tray and waste
container every day to avoid
unpleasant smells and mildew.
The waste container is located in the
drip tray. Water from rinsing also
collects in the waste container.
A prompt will appear in the display
when the drip tray and/or the waste
container is full and needs to be
emptied. Empty the drip tray and the
waste container.
Danger of burning and scalding!
If the rinsing process has just
finished, wait a while before
removing the drip tray from the
machine. The water used for rinsing
will continue to run out of the coffee
spouts for a while.
Pull the drip tray carefully out of the
machine. Take the lid off.
Empty the drip tray and the waste
container.
Remove the drip tray cover and
the lower panel.
Clean all parts thoroughly.
Cleaning and care
44
Clean the lower panel by hand only
using hot water, a little washing up
liquid and a soft cloth.
All other parts are dishwasher-safe.
Clean the inside of the machine
underneath the drip tray.
Reassemble all parts and place the
drip tray back in the coffee machine.
Make sure that the drip tray is pushed
right into the coffee machine as far as
it will go.
Make sure that the drip tray cover is
correctly fitted (see picture).
Clean the area under the coffee
machine. Water can get under the
machine when the drip tray is
removed.
Cleaning the water container
Clean the water container by hand
every day. You can clean the water
container in the dishwasher once a
week.
Make sure that the valve, the
underside of the water container and
the surface the water container sits
on are clean. Otherwise, the water
container will not sit correctly.
Remove the water container.
Clean the water container in the
dishwasher, or by hand using warm
water and a little washing-up liquid
applied with a soft cloth. After
cleaning, dry the water container.
Carefully clean and dry the surface
the water container sits on,
particularly the recesses.
Push the water container back into
the machine.
Removing and cleaning the
water container filter
Clean the water container filter once a
month.
The water container filter is located
underneath the water container.
Remove the water container.
Cleaning and care
45
Unscrew the cap. Remove the seal
and the filter.
Clean all parts thoroughly. Rinse all
parts carefully under running water.
Then replace the filter (with the cross
facing upwards) and then the seal.
The opening of the seal should face
downwards. Finally screw the cap
back on tightly.
Push the water container back into
the machine.
Central spout
Clean the central spout’s stainless
steel cover by hand only, using
warm water and a little washing-up
liquid.
All other parts are dishwasher-safe.
Carefully pull the stainless steel cover
off.
Pull the dispensing unit down to
remove it.
Cleaning and care
46
Release the upper section with the
holder for the milk pipework from the
dispensing spouts.
Clean all parts thoroughly.
Clean the surfaces of the central
spout and the dispensing spouts with
a damp cloth.
If the milk pipework connecting pieces
are blocked, clean them under running
water with the brush supplied:
Insert the brush into the connecting
piece. Move it back and forth until all
milk residue has been removed.
Reassembling the central spout
The dispensing unit is easier to
reassemble if the individual parts are
dampened with water beforehand.
Reassemble the dispensing unit.
Refit the dispensing unit onto the
central spout. Press firmly to ensure
the dispensing unit is securely fitted
without any gaps.
Replace the stainless steel cover and
connect the milk pipework if required.
Cleaning and care
47
Milk pipework
Risk to health due to inadequate
cleaning.
Milk naturally contains bacteria. Heat
and moisture inside the coffee
machine can cause these bacteria to
multiply, e.g. milk residues can go off
and pose a risk to health.
Clean all components in which milk
is transported on a regular basis.
The milk pipework must be cleaned at
least every 5 days.
There are two options for cleaning the
milk pipework:
- You can remove and dismantle the
central spout with its integrated
cappuccinatore and either wash it in
the dishwasher or by hand with warm
water and a little washing-up liquid
(see “Central spout with integrated
cappuccinatore”).
- Or you can clean the milk pipework
using the Clean milk pipework
maintenance programme together
with the Miele cleaning agent for milk
pipework (see “Maintenance
programmes - Rinsing the milk
pipework”).
Useful tip: In addition to your weekly
cleaning routine we recommend
carrying out the alternative cleaning
procedure once a month. For example if
you manually clean the machine once a
week, then you should run the Clean milk
pipework maintenance programme once
a month. This combination will ensure
that the milk pipework is cleaned
optimally.
Bean container and ground
coffee chute
Danger of injury on the grinder!
Switch off the machine and
disconnect it from the power supply
before cleaning the bean container.
Coffee beans contain oils which can
deposit on the walls of the bean
container and hinder the flow of the
beans. Therefore, clean the bean
container regularly with a soft cloth.
Open the bean container.
Remove any coffee beans.
Clean the bean container with a dry,
soft cloth.
The bean container can now be refilled.
If necessary, clean the ground coffee
chute:
Open the coffee chute and remove
any ground coffee residue.
Useful tip: Use a vacuum cleaner to
remove any coffee residues from the
bean container and the ground coffee
chute.
Cleaning and care
48
Cleaning the housing
If soiling is allowed to stay on for a
long time or there is contact with
unsuitable cleaning agents, surfaces
can alter or discolour.
Remove any soiling immediately.
The surfaces of the coffee machine
are susceptible to scratching.
Contact with unsuitable cleaning
agents can alter or discolour the
surfaces.
To protect the machine and
surrounding surfaces from damage,
make sure you wipe up any spillages
or splashes of descaling agent
immediately.
Switch the coffee machine off.
Clean the front with a soft sponge
and a solution of warm water and a
little washing-up liquid. Dry all parts
with a soft cloth.
Useful tip: You can also clean the
appliance front with the Miele all
purpose microfibre cloth.
Opening the Maintenance
menu
You can find the maintenance
programmes in the Maintenance menu.
Carry out the relevant maintenance
programme when the prompt to do so
appears in the display.
Touch the sensor.
Select Maintenance and confirm with
OK.
You can now select a maintenance
programme.
Rinsing the appliance
If coffee has been dispensed, the coffee
machine will rinse the coffee pipework
automatically before switching off. You
can also start Rinse appliance manually.
Rinsing the milk pipework
Milk residues can block the milk
pipework. The milk pipework should
therefore be rinsed regularly. If a drink
has been made using milk, the prompt
to insert the end of the milk tube into
the drip tray will appear at the latest
when you switch the machine off.
You can also rinse the milk pipework
manually.
Touch the sensor.
Select Maintenance| Rinse milk
pipework and confirm withOK.
Cleaning and care
49
When prompted, place the end of the
milk tube into the right-hand aperture
in the drip tray.
Confirm with OK.
The milk pipework will now be rinsed.
Cleaning the milk pipework
using the maintenance
programme
For optimal cleaning results, we
recommend the Miele Cleaning agent
for milk pipework. The Cleaning agent
for milk pipework has been specially
developed for use with Miele coffee
machines and prevents subsequent
damage.
It is available to order from the Miele
online shop or directly from Miele (see
the end of this booklet for contact
details).
To clean the milk pipework, 1sachet of
the Miele Cleaning agent for milk
pipework is required.
The Clean milk pipework maintenance
programme lasts for approx. 5minutes.
Touch the sensor.
Select Maintenance| Clean milk
pipework.
The cleaning process cannot be
cancelled. It must be completed
through to the end.
Confirm with OK.
The process will start.
Follow the instructions in the display.
Place milk pipe in cleaning agent appears in
the display.
Making a cleaning solution:
Dissolve the cleaning agent in a
container with 200ml of lukewarm
water. Stir the solution with a spoon
until the powder has fully dissolved.
Carrying out the cleaning process:
Place the container next to the
machine and hang the milk tube in
the solution. Make sure it is placed
sufficiently far into the cleaning
solution.
Confirm with OK.
Cleaning and care
50
Follow the further instructions given
in the display.
The cleaning process is finished at the
end of the rinsing cycle.
Useful tip: Flush any residual cleaning
agent out of the milk pipework with
running water.
Degreasing the brew unit and
cleaning the interior
Depending on the natural oil content of
the coffee used, the brew unit can
become blocked quite quickly. It must
be degreased regularly in order to
ensure aromatic coffee and trouble-free
operation of the coffee machine.
We recommend using Miele Cleaning
Tablets to clean the brew unit. These
have been specially developed for use
with Miele coffee machines and prevent
subsequent damage.
Miele Cleaning Tablets can be ordered
via the Miele webshop or directly from
Miele (see the end of this booklet for
contact details).
The maintenance programme for
degreasing the brew unit lasts for
approx.15minutes.
After 200portions have been
dispensed, a message prompting you
to degrease the brew unit will appear in
the display.
Confirm the message with OK.
The message will appear at regular
intervals. Once the maximum possible
number of portions has been reached,
the coffee machine will lock out. You
can switch the coffee machine off if you
do not want to carry out the
maintenance programme at this point in
time. You will only be able to make
coffee drinks again once the the brew
unit has been degreased.
Degreasing the brew unit
No drinks can be made and Degrease
the brew unit and clean inside the machine
appears in the display.
Cleaning and care
51
The cleaning process cannot be
cancelled. It must be completed
through to the end.
Confirm with OK.
The maintenance programme will start.
Follow the instructions in the display.
Cleaning the brew unit and the
interior
Clean the brew unit by hand only
under warm running water. Do not
use washing-up liquid or any other
cleaning agent. The moving parts of
the brew unit are lubricated. Cleaning
agents will damage the brew unit.
To ensure good tasting coffee and to
prevent the formation of microbes in
the machine, remove and clean the
brew unit under running water once a
week.
Rinse the brew unit by hand and clean inside
the machine appears in the display.
Open the appliance door.
Press and hold the button under the
brew unit handle and, whilst doing
so, turn the handle to the left.
Carefully pull the brew unit out of the
coffee machine.
When you have removed the brew
unit, do not change the position of
the handle on the brew unit.
Clean the brew unit by hand under
warm running water without using
washing-up liquid or any other
cleaning agent.
Wipe any remaining coffee off the two
filters (see arrows).
Dry the funnel to prevent ground
coffee sticking to it the next time a
coffee is prepared.
Risk to health due to inadequate
cleaning.
Damp coffee residues in the interior
of the machine can go mouldy and
pose a risk to health.
Remove coffee residues regularly
and clean the interior of the machine.
Cleaning and care
52
Clean the interior of the coffee
machine. Make sure that the areas
highlighted (in white) in the illustration
are cleaned especially well.
Useful tip: Use your vacuum cleaner to
remove dry ground coffee residues.
Adding a cleaning tablet to the brew
unit
Place the brew unit containing a cleaning
tablet in the machine and close the machine
door appears in the display.
Drop a cleaning tablet into the top of
the brew unit (arrow).
Push the brew unit with cleaning
tablet back into the coffee machine,
making sure it goes in straight.
Press the button under the handle of
the brew unit and, whilst doing so,
turn the handle to the right.
Close the appliance door.
Follow the further instructions given
in the display.
The cleaning process is finished when
the drinks menu appears in the display.
Cleaning and care
53
Descaling the appliance
Risk of damage from spilt descaling
solution.
Sensitive surfaces and/or natural
floors can suffer damage.
Wipe up any spillages of descaling
agent immediately.
Limescale builds up in the coffee
machine through use. How often the
appliance needs to be descaled will
depend on the water hardness level in
your area. Limescale must be removed
regularly.
The appliance will guide you through
the descaling process. Various
messages will appear in the display,
e.g. you will be prompted to empty the
drip tray or fill the water container.
The descaling process is essential and
takes approx.15minutes.
The coffee machine prompts you when
it needs to be descaled. No. of portions
until appliance needs descaling: 50 will
appear in the display. The remaining
number of drinks that can be made
before descaling will appear in the
display after each drink.
Confirm the message with OK.
When the number of remaining portions
reaches0, the appliance will lock out.
You can switch the coffee machine off if
you do not want to carry out the
descaling programme at this point in
time. You cannot make any drinks until
the machine has been descaled.
Descaling after prompt appears in
the display
Descale appliance appears in the display.
Descaling cannot be cancelled once it
has started. It must be completed
through to the end.
Confirm with OK.
The process will start.
Follow the instructions in the display.
When Fill the water container with descaling
agent and lukewarm water up to the symbol
and replace appears in the display,
proceed as follows.
Preparing the descaling solution
For optimum descaling results, we
recommend using the Miele descaling
tablets provided.
The descaling tablets have been
specially developed for Miele coffee
machines.
Other descaling agents, which
contain other acids besides citric
acid and/or other undesirable
substances, such as chlorides, may
cause damage to the product.
Moreover, the descaling result
required cannot be guaranteed if the
descaling solution was not of the
appropriate concentration.
Miele descaling tablets are available to
order via the Miele webshop or directly
from Miele (see the end of this booklet
for contact details).
You will need 1descaling tablet to
descale the machine.
Cleaning and care
54
Place 1 descaling tablet in the water
container.
Fill the water container to the
marker with lukewarm water.
Follow the instructions for the mixing
ratio carefully. Fill the water container
with the correct amount of water.
Descaling will otherwise not be
completed.
Carrying out descaling
Push the water container back into
the machine.
Follow the further instructions given
in the display.
When Rinse the water container and fill with
fresh tap water up to the descaling symbol
appears in the display:
Remove the water container and
rinse it thoroughly with clean water.
Ensure that no descaling solution
residue remains in the water
container. Fill the water container to
the symbol with fresh tap water.
The descaling process has finished
when the drinks menu appears in the
display.
Transporting the machine
55
If you are not going to use the coffee
machine for an extended period of time
and you intend to transport it, e.g. when
moving house, a number of procedures
will need to be carried out:
- Empty and clean the coffee bean
container
- Empty and clean the water container
- Evaporate the coffee machine
- Clean the interior of the machine
- Pack the machine securely
Evaporating the coffee
machine
The coffee machine should be
evaporated before it is stored for a long
period of time or transported any
distance – particularly at temperatures
below freezing.
Evaporating the appliance involves
removing all traces of water from the
system to prevent the risk of water and
frost damage.
Switch the coffee machine on with
the On/Off sensor.
Touch the sensor.
Touch the sensor control twice.
Empty the system? appears in the
display.
Select Yes and confirm with OK.
Follow the instructions in the display.
Danger of burning and scalding
on the dispensing spouts.
Hot steam can cause scalding.
Keep well away from the area
underneath the spouts when hot
liquids or steam are being
dispensed.
Do not touch hot components.
The evaporation process is finished
when Process finished appears in the
display and the display then goes out.
Switch off the machine and unplug it
to disconnect it from the power
supply.
Clean the drip tray and waste
container.
Packing
The coffee machine should only be
packed when it is clean and dry.
Residues of coffee grounds can cause
scratches on surfaces. Coffee and milk
residues or water can cause a build-up
of bacteria.
Use the original packaging including
polystyrene blocks to pack the coffee
machine.
Also pack the operating instructions so
that they are available when the coffee
machine is next used.
Problem solving guide
56
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you won't
need a service call.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
Messages in the display
Error messages must be confirmed withOK. Otherwise the message may
reappear in the display even though the problem has been remedied.
Follow the instructions which appear in the display to remedy the problem.
If the fault message appears again in the display, contact Miele.
Problem Possible cause and remedy
F1, F2,
F80, F82
There is an internal fault.
Switch the coffee machine off with the On/Off
sensor. Wait for approximately one hour before
switching the appliance back on again.
F41, F42, F74, F77, F235,
F236
There is an internal fault.
Switch the coffee machine off with the On/Off
sensor. Wait for approximately2minutes before
switching the machine back on again.
F10, F17 No water or very little water is being drawn in.
Remove the water container. Fill the water
container with fresh tap water and refit the water
container.
Remove and clean the water container filter (see
“Cleaning and care – Removing and cleaning the
water container filter”).
Problem solving guide
57
Problem Possible cause and remedy
F73 or
Check the brew unit
The brew unit cannot be positioned correctly.
Switch the coffee machine off with the On/Off
sensor.
Switch off at the wall socket and remove the plug.
Wait for two minutes before inserting the plug
back in the socket and switching back on.
Remove the brew unit and rinse under warm
running water.
Push the coffee ejector of the brew unit into the
correct position (see diagram).
Do not fit the brew unit. Close the appliance door
and switch the coffee machine on with the On/
Off sensor.
This will initialise the brew unit motor and put it back
into the start position.
When Insert the brew unit appears in the display,
open the appliance door and put the brew unit
back in the machine. Close the appliance door.
Problem solving guide
58
Problem Possible cause and remedy
Too much ground coffee There is too much ground coffee in the coffee chute.
The brew unit cannot compact coffee powder if more
than two level spoonfuls of ground coffee are added
to the coffee chute. The ground coffee will be
emptied into the waste container and the fault
message will appear in the display.
Switch the coffee machine off with the On/Off
sensor.
Remove and clean the brew unit by hand (see
"Cleaning and care - Degreasing the brew unit and
cleaning the interior").
Remove the ground coffee inside the coffee
machine, e.g. with a vacuum cleaner.
Place a maximum of 12g of coffee in the ground
coffee chute.
Problem solving guide
59
Unusual performance of the coffee machine
Problem Possible cause and remedy
The display remains
dark when the coffee
system is switched on
with the On/
Offsensor.
The On/Offsensor was not touched for long
enough.
Touch and hold the On/Off sensor for at least
3seconds.
The plug is not properly inserted into the socket or
the socket is not switched on.
Insert the plug into the socket correctly and switch
on.
The mains fuse has tripped because the coffee
machine, mains voltage or another appliance is
defective.
Switch off at the wall socket and remove the plug.
Contact a qualified electrician or Miele.
The coffee machine
switches off suddenly.
The switch-off time programmed using the timer has
been reached.
If required, you can select a new switch-off time
(see “Settings - Timer”).
The plug is not correctly inserted into the socket or
the socket is not switched on.
Insert the plug into the socket correctly and switch
on.
The sensors do not
respond to touch.
The appliance cannot
be operated.
There is an internal fault.
Disconnect the appliance from the electricity
supply by switching off at the wall socket and
withdrawing the power plug, or switching off the
mains circuit breaker.
The display is hard to
see or not able to be
read.
The display brightness is set too low.
Change this setting.
Problem solving guide
60
Problem Possible cause and remedy
The water container is
empty. Fill and replace the
water container has not
appeared in the display.
Droplets of water have settled between the water
container and the side walls of the housing, or this
area is damp (see illustration).
Dry these surfaces thoroughly. Take the water
container out to refill it with water.
There is too much residual water on the inside walls
of the water container, e.g. a biofilm has developed.
Alternatively, the water container has a build-up of
limescale.
Clean the water container every day.
Fill and replace the water
container appears in the
display even though the
water container is full
and in the machine.
The water container is not in the correct position.
Remove the water container and push it back in
again.
The water container was not correctly filled and
refitted for descaling.
Fill the water container to the descaling symbol
and restart the descaling programme.
Fill and replace the water
container appears after
switching on even
though the container is
filled and fitted in the
machine. The appliance
does not rinse.
The coffee machine needs descaling.
Switch the coffee machine off with the On/Off
sensor. Wait approx. one hour.
Switch the appliance back on again. As soon as
Heating-up phase appears, touch the sensor
control and then select Descale appliance.
Descale the coffee machine.
Problem solving guide
61
Problem Possible cause and remedy
After switching on the
machine the message
Empty the drip tray and the
waste container appears
even though they are
both empty.
This is not a fault.
When the drip tray and waste container are emptied
after the coffee machine has been switched off, the
internal counter is not reset. Empty the drip tray and
the waste container appears in the display even
though the drip tray and the waste container are not
filled to the maximum. Remove the drip tray and
waste container from the machine, empty them if
necessary, and then refit them.
Neither milk nor milk
froth comes out of the
central spout.
The milk pipework is blocked.
Clean the central spout, taking particular care to
clean the cappuccinatore and milk pipework
connections carefully with the cleaning brush.
Empty the drip tray and the
waste container appears
in the display, even
though the drip tray has
been emptied.
The drip tray is not positioned correctly in the
appliance.
Push the drip tray in as far as it will go.
Make sure that the lower panel is sitting on the
drip tray correctly.
When the drip tray and waste container are emptied
after the coffee machine has been switched off, the
internal counter is not reset. Empty the drip tray and
the waste container appears in the display even
though the drip tray and the waste container are not
filled to the maximum.
Insert the drip tray and the
waste container appears
in the display even
though both are fitted.
The drip tray is not in the correct position and is
therefore not detected.
Empty the drip tray and the waste container.
Reassemble all parts and push the drip tray back
as far as it will go in the coffee machine.
The drip tray or waste
container is full or
overflowing, although
they have been emptied
following each
reminder.
This is not a fault.
The drip tray and waster container were probably
removed or the appliance door was opened without
the drip tray and waste container being emptied.
When the drip tray is removed or the appliance door
opened, the internal counter for emptying the drip
tray and waste container is automatically reset.
Remove the drip tray and waste container from the
machine and empty them.
Problem solving guide
62
Problem Possible cause and remedy
Fill the bean container
appears in the display
even though the bean
container has just been
filled.
This is not a fault.
Confirm the message with OK.
Insufficient coffee beans are getting into the grinder.
Have you used a dark roast?
This type of coffee bean is often oily. These oils can
cling to the inside of the coffee bean container and
hinder the flow of beans.
Make a coffee and observe whether the coffee
beans drop into the coffee bean container.
Clean the coffee bean container more often if you
are using darker, oilier coffee beans.
Try other types of coffee beans which are less oily.
The coffee machine
does not rinse itself
when turned on.
This is not a fault.
If the coffee machine is already at operating
temperature, rinsing will not take place.
Coffee dispensing is
repeatedly interrupted
and the message Fill the
bean container appears in
the display.
This is not a fault.
The brew unit has not detected the ground coffee.
The coffee may be too finely ground or there may not
be enough of it. Usually this is because the grinder is
set too fine and the amount set is insufficient.
Confirm the message with OK.
If the coffee is too strong for you or tastes bitter, try a
different type of coffee beans.
If the display appears with all types of coffee:
Set the grinder to a coarser setting.
Check the amounts of coffee set for all coffee
drinks. Select a larger amount of coffee if
necessary.
Don't forget to check any drinks changed in “User
Profiles”.
If the message only appears when dispensing certain
drinks:
Check the amount of coffee set for this drink.
Select a larger amount of coffee.
You may also need to set a coarser grinder setting.
Problem solving guide
63
Problem Possible cause and remedy
The descaling
programme was started
by mistake.
The descaling programme cannot be stopped once
the OK sensor has been touched.
Descaling must be continued through to completion.
This is a safety precaution to make sure the machine
is descaled correctly. This is important for the
longevity and functional efficiency of your coffee
machine.
Descale the coffee machine.
The milk sputters when
it is dispensed. Hissing
noises can be heard
when milk is being
heated up or frothed.
Although the milk
should be frothed, only
hot milk comes out of
the main dispenser.
The milk temperature is too high. Good milk froth can
only be achieved with cold milk (below 10°C).
Check the temperature of the milk.
The main dispenser with integrated cappucinatore is
not correctly fitted and is taking in air. Or the spouts
are blocked.
Check whether the central spout has been
assembled correctly. Make sure that all parts are
tightly connected to one another.
If necessary, clean the central spout.
The milk pipework, connections or the intake tube on
the milk flask are blocked.
Clean all parts thoroughly.
The steam jet on the central spout has a blockage.
Push the cleaning brush a max. of 1cm into the
steam jet.
Clean the steam jet with the cleaning brush.
Problem solving guide
64
Problem Possible cause and remedy
Coffee grounds have
settled on the lid of the
drip tray and in the
interior around the brew
unit.
This is not a fault.
The movement of the brew unit during the brewing
process can cause some ground coffee to fall
around it. The type of beans used, the fineness of
the ground coffee and the amount of coffee ground
also affect the amount. Important: Clean the interior
of the coffee machine regularly to prevent mould
etc.
The underside of the
coffee bean container
cover is very damp.
Drops of water are
visible.
A large number of drinks have been made one after
the other and the ground coffee chute is not closed
or not properly closed. Steam has risen up from the
brew unit via the ground coffee chute and condensed
under the cover.
Replace the lid on the ground coffee chute making
sure it is properly sealed.
Water from making
coffee has collected on
the benchtop
underneath the coffee
machine.
This is not a fault. Water can get under the machine
when the drip tray is removed.
Clean the surface underneath the coffee machine
regularly.
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The coffee machine
cannot be switched off.
The Demo mode of the coffee machine for Miele
Experience Centres and Chartered Agents has been
activated.
Deactivate Demo mode.
Problem solving guide
65
Unsatisfactory results
Problem Possible cause and remedy
The coffee is not hot
enough.
The cup has not been pre-heated.
The smaller the cup and the thicker its walls, the
more important it is to pre-heat it.
Pre-heat the cup, for example with hot water.
The brewing temperature has been set too low.
Set a higher brewing temperature.
The filters in the brew unit are blocked.
Remove the brew unit and clean it by hand.
Degrease the brew unit.
The heating-up time is
getting longer, the
amount of water being
dispensed is incorrect
and the coffee machine
is not performing
properly. Coffee drinks
are being dispensed
very slowly from the
central spout.
The coffee machine needs descaling.
Descale the coffee machine.
Coffee is not flowing
out of the central spout.
Or coffee is only being
dispensed via one
spout.
The central spout has a blockage.
Rinse the coffee pipework.
If there is still no coffee coming out, or coffee is
only coming out of one side, clean the dispensing
spouts with the cleaning brush.
The consistency of the
milk froth is
unsatisfactory.
The milk temperature is too high. Good milk froth can
only be achieved with cold milk (below 10°C).
Check the temperature of the milk in the milk flask.
The milk pipework is blocked.
Clean the central spout with integrated
cappuccinatore and the milk pipework with the
cleaning brush supplied.
Problem solving guide
66
Problem Possible cause and remedy
The coffee grinder
makes a louder noise
than usual.
The coffee bean container has become empty during
the grinding process.
Fill the coffee bean container with fresh beans.
There may be foreign objects such as plastic or
stones in amongst the coffee beans.
Switch the coffee machine off immediately. Call
Miele.
The coffee flows too
quickly into the cup.
The coffee is too coarsely ground.
Set the grinder to a finer setting.
The coffee trickles too
slowly into the cup.
The coffee is too finely ground.
Set the grinder to a coarser setting.
The crema on the
coffee or espresso is
not as it should be.
The grinder setting is not correct.
Set the grinder to a finer or coarser setting.
The brewing temperature is too high for the type of
coffee being used.
Set a lower brewing temperature.
The coffee beans are no longer fresh.
Add fresh coffee beans to the coffee bean
container.
After sales service and warranty
67
Contact in case of fault
In the event of any faults which you
cannot remedy yourself, please contact
Miele.
You can book a Miele customer
service call-out online at
www.miele.com/service.
Contact information for Miele can be
found at the end of this booklet.
Please quote the model and serial
number of your appliance when
contacting Miele. This information can
be found on the data plate.
Warranty
The manufacturer's warranty for this
appliance is 2years.
For further information, please refer to
your warranty booklet.
Saving energy
68
The following tips can help you save
energy and money as well as care for
the environment:
- Operate the coffee machine in "Eco
mode" (default setting).
- Energy consumption may increase if
you change the settings for the
"Timer".
This setting uses more energyappears in
the display.
- Switch the coffee machine off with
the On/Off sensor when it is not in
use.
- Change the setting for the "Switch off
after" timer to 15minutes. The coffee
machine will then switch itself off
15minutes after the last drink was
made or a sensor was touched.
Electrical connection
69
Before connecting the appliance, make
sure that the connection data on the
data plate (voltage and frequency)
match the mains electricity supply.
This data must correspond in order to
avoid the risk of damage to the
appliance. If in any doubt, consult a
qualified electrician.
The connection data is quoted on the
data plate. The data plate can be seen
on the left-hand side when the drip tray
is pulled out.
The machine is supplied with a mains
cable with moulded plug for connection
to a 50 Hz 220-240V supply.
The coffee machine must be connected
to the mains supply via a suitable
switched socket with earthing contact.
Connection must comply with national
and local safety regulations.
The fuse rating must be at least 10A.
The socket should be next to the
appliance and be easily accessible.
Do not connect the machine to the
mains electricity supply by a multi-
socket adapter or an extension lead.
These do not guarantee the safety of
the appliance (e.g. danger of
overheating).
Do not connect the machine to an
inverter such as those used with an
autonomous energy source, e.g. solar
power. When switched on, peak loads
in the system can cause the safety
switch-off mechanism to be triggered.
This may damage the electronic unit.
The machine must not be used with so-
called energy saving plugs. These
reduce the amount of energy supplied
to the machine, causing it to overheat.
If the mains connection cable is faulty,
it must only be replaced by a qualified
electrician in order to avoid a hazard.
Installation
*INSTALLATION*
70
Danger of overheating due to
insufficient ventilation.
If the coffee machine is not
sufficiently ventilated, the appliance
can overheat.
Ensure that there is sufficient
ventilation around the coffee
machine.
Do not cover the coffee machine
with tea towels etc. while it is in use.
If the coffee machine is installed
behind a closed furniture front, heat
and moisture can build up behind the
furniture front when closed. This can
result in damage to the coffee
machine and/or furniture unit.
Do not close the furniture front while
the coffee machine is in use.
Please observe the following installation
instructions:
- The location of the machine must be
dry and well ventilated.
- The ambient temperature of the room
in which the machine is used must be
between +10°C and +38°C.
- The machine must be set up on a
level, flat surface. The surface must
be water resistant.
If the machine is installed in a niche, the
niche must provide the following
minimum dimensions:
Height 510 mm
Width 450 mm
Depth 575 mm
When setting up the machine: make
sure that the appliance door of the
machine can be fully opened so that
the brew unit can be removed with
ease when required.
The machine must be set up in the
niche such that it sits flush with the
front edge of the niche.
Appliance dimensions
*INSTALLATION*
71
a = 241 mm
b = 360 mm
c = 460 mm
Technical data
72
Current draw in standby mode
(default setting):
<0.5Watt
Pump pressure: max.15bar
Through-flow heater: 1stainless steel thermo block
Appliance dimensions (W x H x D): 241x360x460mm
Net weight: 9.48kg
Connection cable length: 120cm
Water container
capacity:
1.3 l
Bean container
capacity:
200 g
Waste container
capacity:
max. 6portions of coffee grounds
Central spout: Height-adjustable between 80–135mm
Grinder: Conical steel grinder
Grinder setting: 5settings
Ground coffee amount: max.12g
Miele Experience Centre and
Head Office Melbourne:
1 Gilbert Park Drive
Knoxfield, VIC 3180
Miele Experience Centre South Melbourne:
206-210 Coventry Street
South Melbourne, VIC 3205
Miele Experience Centre and Office Sydney:
3 Skyline Place
Frenchs Forest, NSW 2086
Miele Experience Centre and Office Brisbane:
Tenancy 4C, 63 Skyring Terrace
Newstead, QLD 4006
Miele Experience Centre and Office Perth:
83-85 Sir Donald Bradman Drive
Hilton, SA 5033
Miele Experience Centre and Office Adelaide:
Miele Australia Pty. Ltd. Miele New Zealand Limited
Level 2, 10 College Hill
Freemans Bay, Auckland 1011
Miele Experience Centre
Auckland:
8 College Hill
Freemans Bay, Auckland 1011
Miele Global Headquarters
Germany
Miele & Cie. KG
Carl-Miele-Straße 29
33332 Gütersloh
Federal Republic of Germany
Head Office:
IRD 98 463 631
ACN 005 635 398
ABN 96 005 635 398
Miele Experience Centre Gold Coast:
131 Ferry Road
Southport, QLD 4215
Miele Experience Centre
Wellington:
183 Featherston Street
Wellington 6011
0800 464 353 (0800 4 MIELE)
www.miele.co.nz
205-207 Stirling Highway
Claremont, WA 6010
1300 464 353 (1300 4 MIELE)
www.miele.com.au
M.-Nr. 11 557 710 / 00en–AU, NZ
CM 5310, CM 5410, CM 5510, CM 5710
