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PROBLEMSOLVER
Firsttry the solutionssuggestedhere or visit our website to possiblyavoid the costof a service call.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
GENERAL OPERATION
Refrigerator will not operate
Possible Causes and/or Recommended Solutions
• Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit
breaker. If the problem continues, contact a licensed electrician.
Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on.
See "Using the Controls."
New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE. Adjusting the temperature control(s) to the coldest setting will not cool either
compartment (refrigerator or freezer) more quickly.
Refrigerator control is in Showroom mode (on some models)- If the refrigerator is in Showroom
mode, cooling is turned off and "Showroom" will be illuminated on the control panel. See
"Using the Control(s)" for more information.
Motor seems to run too much •
Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than
you're used to, because the compressor and fans operate at lower speeds that are more
energy-efficient. This is normal.
NOTE. Your refrigerator may run even longer if the room is warm, a large load of food is
added, the doors are opened often, or if a door has been left open.
Lights do not work Your refrigerator has been equipped with LED lighting which does not need to be replaced - If
there is power to the refrigerator and the lights do not illuminate when a door or drawer is
opened, call for service or assistance. See either the front cover or the Warranty for contact
information.
The dispenser light is set to OFF - On some models, the dispenser light will operate only when
the dispenser paddle is pressed. If you want the dispenser light to stay on continuously, see
"Water and Ice Dispensers."
Doors have been open longer than 10 minutes - Close the doors and drawers to reset, and open
to resume lighted task.
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