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Other Information
No Picture, NoVideo
The TV won't turn on. • Make sure the AC power cord b securely plugged in to the wall outbt and the TV.
• Make sure the wall outbt is working.
• Try pressing the POWER button on the 7V to make sure the probbm b not the remote. If the TV turns
on, referto "Remote control does not work' below.
The TV turns off automatbally. • Ensure the Sleep Timer is set to Off in the Setup menu. (p. 24)
• ifyour PC b connected to the T_, check your PC power settings.
• Make sure the AC power cord b plugged in securely to the wall outbt and the TV.
• When watching TV from an antenna or cabb connection, the TV willturn off after 10 - 15 minutes if
there is no signal.
There isno pbture/video. • Check cabb connections (remove and reconnect all cabbs connected to the TV and external
devices).
• Set your external devbe's (Cabb/Sat Box, DVD, Blu-ray etc) video outputs to match the connections
to the TV input. For example, if an external device's output is HDMI, it should be connected to an
HDMI input on the T_
• Make sure your connected devices are powered on.
• Be sure to select the TV's correct source by pressing the SOURCE button on the remote control.
• Reboot the connected device by reconnecting the device's power cable.
mF(Oable/Antenna)Connection
The TV isnot receiving all channeb. • Make sure the coaxial cable is connected securely.
• Phase try Auto Program to add availabb channeb to the channel list. Go to MENU - OhanneJ -
Auto Program then sebct Auto and make sure the correct Cable TV signal type is set in the menu.
There are 3 options. (STD, HRC and IRC) (p. 14)
• Verifythe Antenna is positioned correctly.
No Caption on digital channels. • Check Caption Setup menu. Try changing Caption Mode Service 1 to 001. (p. 26)
• Some channels may not have caption data.
The picture isdistorted: macro block error, • Compression of video contents may cause picture distortion, especiallywith fast moving pictures
small block, dots, pixelization, such as sports and action movies.
• A low signal can cause picture distortion. This is not a TV problem.
PC Connection
A "Mode Not Supported" message • Set your PC's output resolution so it matches the resolutions supported by the T_ (p. 12)
appears.
"PC" is always shown on the source list, • This is normal; "PC" is always shown on the source list, regardless of whether a PC is connected.
even if a PC isnot connected.
The video isOK but there isno audio. • ifyou are using an HDMI connection, check the audio output setting on your PC.
Network Connection
The wirebss network connection faiJed. • The Samsung Wireless USB dongb is required to use a wireless network.
• Make sure the Network Connection is set to Wireless (p. 31).
• Make sure the TV is connected to a wireless IP sharer (router).
Software Upgrade over the network fail • Try network test in Setup menu (p. 26).
• ifyou have latestSW version, SW upgrade will not proceed.
Others
Purpldgreen rolling horizontal bars and • Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates
buzzing noise from the TV speakers with that the set-top-box has a grounding issue. Replace the Component video cabbs with an HDMI
Component cable connection, connection.
The picture won't display in fullscreen. • HD channeb will have black bars on either side of the screen when displaying up scaled SD (4:3)
contents.
• Black bars on the top and bottom will appear during movies that have aspect ratios different from
your TV.
• Adjust the picture size options on your externaldevice or TV to full screen.
The remote control does not work. • Replace the remote control batteries with correct the poles (+/-) in the right direction.
• Cban the sensor's transmission window on the remote.
• Try pointing the remote directly at the TV from 5.46feet away.
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