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11
TCL NORTH AMERICA
LIMITED PRODUCT WARRANTY
What your warranty covers: Defects in materials or workmanship to the original owner of this TCL product
when purchased as new from an Authorized Dealer of TCL brand products and packaged with this
warranty statement.
WARRANTY PERIOD (NON-COMMERCIAL USE):
Labor: Twelve (12) Months from the original date of purchase.
Parts: Twelve (12) Months from the original date of purchase.
WARRANTY PERIOD (COMMERCIAL USE):
Labor: Six (6) Months from the original date of purchase.
Parts: Six (6) Months from the original date of purchase.
Commercial Use includes, but is not limited to, the use of this product in a commercial or business
environment, the use of this product in an institution or for institutional purposes, or for other
commercial purposes including rental purposes.
Should your TCL device prove to be defective in material or workmanship under normal use during the warranty
its sole discretion will, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your
device, or (2) replace your device with a new or refurbished/recertified equivalent product. If repaired at an
Authorized TCL Service Center, TCL is not responsible for the transportation costs to the Authorized TCL
Service Center. However, TCL will pay for the return shipping. TCL will provide instructions for the packaging
and shipping of the unit. Units that are improperly packed and damaged during shipping are not covered under
this limited product warranty. This limited product warranty is good only to the original purchaser of the product
purchase (bill of sale or receipted invoice) which states the condition of the unit (new, used), the unit’s date
of purchase, place of purchase, and model/serial number.
HOW SERVICE IS HANDLED: Call 1-877-330-8837 and choose the appropriate prompt. Please have product
type, model number, serial number, and ZIP code ready. Troubleshooting and prior approval from a TCL
representative MUST occur before sending in your product for repair.
You can find the model number and serial number on a label on the back or side of the product. Register
your product online at register.tcl.com.
NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT. THIS LIMITED WARRANTY IS IN LIEU OF ANY
OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY
IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST
REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
SOME STATES AND/OR TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON THE LENGTH OF TIME AN IMPLIED WARRANTY
LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY
GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS THAT VARY FROM STATE TO STATE OR TERRITORY TO TERRITORY. THIS WARRANTY IS SUBJECT
TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM/US TO VIEW THE MOST CURRENT VERSION.
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