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GEAppliances.com
Possible Cause What To Do
Water does not enter Automatic selfsgstem checks • After STARTis pressed,the washer does several system
washer or enters slowly checks.Water will flow 60 secondsafterSTARTis pressed.
Water supplg is turned off • Turn on both hot and cold faucets fullg.
Water valve screens are • Turn off the water sourceand remove the water connection
stopped up hosesfrom the upper back of the washer.Usea brush or
toothpick to cleanthe screensin the machine. Reconnect
the hosesand turn the water back on.
Wrinkling Improper sorting • Avoid mixing heavg items (likework clothes)with
light items (likeblouses).
Overloading • Load gour washer so clothes have enough room
to move freelg.
Incorrect wash cgcle • Match cgcle selection to the tgpe of fabric gou are
washing (especiallgfor easg care loads).
Repeated washing in • Wash in warm or cold water.
water that is too hot
Grayed or yellowed Not enough detergent • Use correct amount of detergent.
clothes Not using HE (high effidencg) • Use HEdetergent.
detergent
Hard water • Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°-140°F (48°-60°C).
Detergent is not • Try a liquid detergent.
dissolving
Dge transfer • Sort clothes bg color. Iffabric label states wash separately,
unstable dyes may be indicated.
Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
Dge transfer • Sort whites or lightly colored items from dark colors.
Promptlg remove wash load from washer.
Water temperature Water supplg is improperlg • Make sure hosesare connected to correct faucets.
is incorrect connected
House water heater is • Make sure house water heater is delivering water
not set properlg at 120°-140°F (48°-60°C).
Slight variation This is normal • Due to the metallic properties of paint used for this unique
in metallic color product, slight variations of color may occur due to viewing
angles and lighting conditions.
Bad odor inside
your washer
Washer unused for a long time,
not using recommended
qualitg of HEdetergent
or used too much detergent
• Leavethe door slightlg open for the water to air dry.
• Run a BasketClean cycle.
• In the case of strong odor, gou mag need to run
the BasketClean cycle more than once.
Detergent leek Incorrect placement of • Make sure detergent insert is properlg located and fully
detergent insert seated. Neverput detergent above max line.
This is normal • It is normal operation to see detergent leak on door gasket
about 20 seconds after filling the dispenser.
Improper dispensing of Dispenser clogged • Monthly clean the dispenserdrawer to remove buildup
softener or bleach of chemicals.
Softener or bleach is filled above • Make sure to have the correct amount of softener or bleach.
the max line
Softener or bleach cap issue • Make sure softener and bleach cap for dispenser are seated
or they willnot work.
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