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Frequently asked questions
49
Problem Possible cause and solution
After the cooktop is ac‐
tivat
ed, appears in
the timer display for
several seconds.
The system lock or safety lock is activated.
D
eactivate the system lock or safety lock (see
"System lock / Safety lock").
flashes in the
timer display and
the c
ooktop
turns off auto‐
matically.
One or more of the sensor buttons are covered, for
example by fingers, food boiling over or by an object.
Clean
off any dirt or remove the object (see "Safe‐
ty shut-off").
After turning on the
cookt
op, appears in
the timer display for
several seconds. The
cooking zones don't
heat up.
The cooktop is in demo mode.
D
eactivate demo mode (see "Programming").
A burner switches itself
off aut
omatically.
A burner might have been operated for too long.
Y
ou can use the burner again by switching it back
on (see "Safety switch-off").
A cooking zone or the
whole cookt
op turns off
automatically.
The overheat protection was triggered.
See "O
verheat protection."
The booster has auto‐
matically switched off
early
.
The overheat protection was triggered.
See "O
verheat protection".
The burner is not work‐
ing in the usual way
with the set power lev‐
el.
The overheat protection was triggered.
See "
Overheat protection".
Power setting 9 is auto‐
matically r
educed if you
select power setting 9
on two linked burners
or extended zones at
the same time.
Operating both zones at power level 9 would exceed
the permitt
ed maximum power for the cooktop.
Use ano
ther burner that is not linked.
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