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-17-
Trouble Shooting Guide
Display is Flashing “E4”
Possible Causes Possible Remedies: (Unplug stove rst when possible)
The air inlet, burnpot, interior combustion air
chambers, combustion blower, or exhaust pipe
are blocked with ash or foreign material.
Follow all cleaning procedures in the maintenance section of the owner’s
manual.
The Proof of Fire (POF) thermodisc has came
unpluged
Check the (POF) thermodisc to see if the wires are connected properly.
The Proof of Fire (POF) thermodisc has
malfunctioned.
Temporarily bypass the POF thermodisc by disconnecting the two wires
and connecting them with a short piece of wire. Then plug the stove
back up. If the stove comes on and works, you need to replace the
POF thermodisc. This is for testing only. DO NOT LEAVE THE THERMODISC
BYPASSED. Your blowers will never shut off and if the re went out the
auger will continue to feed pellets until the hopper is empty if you leave
the POF thermodisc bypassed.
The hopper is out of Pellets. Rell the hopper.
The hopper safety switch has failed or hopper is
open.
When operating the unit, be sure the hopper lid is closed so that the
hopper safety switch will activate. Check the wires leading from the
hopper safety switch to the control panel and auger motor for secure
connections. Use a continuity tester to test the hopper safety switch;
replace if necessary.
The auger shaft is jammed.
Start by emptying the hopper. Then remove the auger motor by removing
the auger pin. Remove the auger shaft inspection plate in the hopper so
that you can see the auger shaft. Gently lift the auger shaft straight up
so that the end of the auger shaft comes up out of the bottom auger
bushing. Next, remove the two nuts that hold the top auger biscuit in.
Then rotate the bottom end of the auger shaft up towards you until you
can lift the shaft out of the stove. After you have removed the shaft,
inspect it for bent ights, burrs, or broken welds. Remove any foreign
material that might have caused the jam. Also, check the auger tube
for signs of damage such as burrs, rough spots, or grooves cut into the
metal that could have caused a jam.
The auger motor has failed.
Remove the auger motor from the auger shaft and try to run the unit. If
the motor will turn the shaft is jammed on something. If the motor will not
turn, the motor is bad.
Display is Flashing “E5”
Possible Causes Possible Remedies: (Unplug stove rst when possible)
The stove automaticaly ashes "E5" when turned
on
The T-stat sensor has come unpluged form the control board. Check to
see if the sensor is unpluged. If the sensor is not unpluged then the sensor
is damaged or has a short. If the sensor is damaged or has a short it will
need to be replaced.
CONVECTION BLOWER SHUTS OFF AND COMES BACK ON
Possible Causes Possible Remedies: (Unplug stove rst when possible)
The convection blower is overheating and
tripping the internal temperature shutoff.
Clean any dust off of the windings and fan blades. If cleaning the blower
does not help, the blower may be bad.
Circuit board malfunction.
Test the current going to the convection blower. If there is power being
sent to the blower when it is shut off, then the control board is ne. If there
is NOT power being sent to the blower when it shuts off during operation,
then you have a bad control board.
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