United States Stove 5770 Heater User Manual

853191-2203J

This unit is not intended to be used as a primary source of

heat.

Approved for Use in Mobile Homes (USA Only)

Certied to ASTM E1509-12 (2017) ULC S627

Report #: F20-578

U.S. Environmental Protection Agency

Certied to comply with 2020 particulate

emission standards using wood pellets.

CALIFORNIA PROPOSITION 65 WARNING:

This product can expose you to chemicals including carbon monoxide, which

is known to the State of California to cause cancer, birth defects and/or other

reproductive harm. For more information, go to www.P65warnings.ca.gov

Ce produit peut vous exposer à des agents chimiques, y compris au monoxyde de

carbone, lesquels sont reconnus dans l’État de la Californie comme causant le cancer et

des malformations congénitales ou autres dommages au fœtus. Pour obtenir plus de

renseignements, veuillez consulter le site www.P65warnings.ca.gov

This manual is subject to change without

notice.

ALL PICTURES SHOWN ARE FOR ILLUSTRATIVE

PURPOSES ONLY. ACTUAL PRODUCT MAY

VARY DUE TO PRODUCT ENHANCEMENT.

SAVE THESE INSTRUCTIONS

THIS MANUAL WILL HELP YOU TO OBTAIN EFFICIENT,

DEPENDABLE SERVICE FROM THE HEATER, AND ENABLE YOU

TO ORDER REPAIR PARTS CORRECTLY. KEEP IN A SAFE PLACE

FOR FUTURE REFERENCE.

• Please read this entire manual before installation and

use of this appliance. Failure to follow these instructions

could result in property damage, bodily injury, or even

death.

• Contact your local building or re ofcials about

obtaining permits, restrictions and installation inspection

requirements in your area.

• If your heater is not properly installed, a house re may

result. For everyone’s safety, follow all Installation and

Operating Directions. Never use makeshift compromises

during the installation of this appliance. Contact your

local building or re ofcials about restrictions and

installation inspection requirements in your area.

U.S. Stove Company

227 Industrial Park Road, South Pittsburg, TN 37380

Phone 800-750-2723 www.usstove.com

MODEL: 5770

-2-

• IMPORTANT: Read this entire manual before installing

and operating this product. Failure to do so may

result in property damage, bodily injury, or even

death. Proper installation of this stove is crucial for

safe and efcient operation.

• Install vent at clearances specied by the vent

manufacturer.

• Do not connect the pellet vent to a vent serving any

other appliance or stove.

• Do not install a ue damper in the exhaust venting

system of this unit.

• Use of outside air is not required for this unit.

• Contact your local building ofcials to obtain a

permit and information on any additional installation

restrictions or inspection requirements in your area.

• Do not throw this manual away. This manual has

important operating and maintenance instructions

that you will need at a later time. Always follow the

instructions in this manual.

• This appliance is designed for the use of pelletized

fuel that meet or exceed the standard set by the

Pellet Fuel Institute(PFI), The use of other fuels will

void warranty.

• Never use gasoline, gasoline-type lantern fuel,

kerosene, charcoal lighter uid, or similar liquids to

start or ’freshen up’ a re in this stove. Keep all such

liquids well away from the stove while it is in use.

• A working smoke detector must be installed in the

same room as this product.

• Install a smoke detector on each oor of your home;

incase of accidental re from any cause it can

provide time for escape.

• The smoke detector must be installed at least 15

feet (4,57 M) from the appliance in order to prevent

undue triggering of the detector when reloading.

• Do not unplug the stove if you suspect a malfunction.

Turn the ON/OFF SWITCH to ”OFF’ and contact your

dealer.

• Your stove requires periodic maintenance and

cleaning (see ”Maintenance”). Failure to maintain

your stove may lead to improper and/or unsafe

operation.

• Disconnect the power cord before performing any

maintenance! NOTE: Turning the ON/OFF Switch to

”OFF” does not disconnect all power to the electrical

components of the stove.

• Never try to repair or replace any part of the stove

unless instructions for doing so are given in this

manual. All other work should be done by a trained

technician.

• Do not operate your stove with the viewing door

open. The auger will not feed pellets under these

circumstances and a safety concern may arise from

sparks or fumes entering the room.

• Allow the stove to cool before performing any

maintenance or cleaning. Ashes must be disposed

in a metal container with a tight tting lid. The

closed container of ashes should be placed on a

non-combustible surface or on the ground, well

away from all combustible materials, pending nal

disposal.

• The exhaust system should be checked monthly

during the burning season for any build-up of soot

or creosote.

• Do not touch the hot surfaces of the stove. Educate

all children on the dangers of a high-temperature

stove. Young children should be supervised when

they are in the same room as the stove.

• The hopper and stove top will be hot during

operation; therefore, you should always use some

type of hand protection when refueling your stove.

• A power surge protector is required. This unit must be

plugged into a 110 - 120V, 60 Hz grounded electrical

outlet. Do not use an adapter plug or sever the

grounding plug. Do not route the electrical cord

underneath, in front of, or over the heater. Do not

route the cord in foot trafc areas or pinch the cord

under furniture.

• The heater will not operate during a power outage.

If a power outage does occur, check the heater for

smoke spillage and open a window if any smoke

spills into the room.

• The feed door must be closed and sealed during

operation.

• Never block free airow through the open vents of

the unit.

• Keep foreign objects out of the hopper.

• The moving parts of this stove are propelled by high

torque electric motors. Keep all body parts away

from the auger while the stove is plugged into an

electrical outlet. These moving parts may begin to

move at any time while the stove is plugged in.

• Do not place clothing or other ammable items on

or near this stove.

• When installed in a mobile home, the stove must be

grounded directly to the steel chassis and bolted to

the oor. WARNING - THIS UNIT MUST NOT BE INSTALLED

IN THE BEDROOM. CAUTION - The structural integrity

of the mobile home oor, wall, and ceiling/roof must

be maintained.

• This appliance is not intended for commercial use.

• CAUTION: Burning fuel creates carbon monoxide

and can be hazardous to your health if not properly

vented.

• This appliance is a freestanding heater. It is not

intended to be attached to any type of ducting. It

is not a furnace.

Safety Precautions

-3-

Specications

Heating Specications

Fuel Burn Rate* (lowest setting) 1.5 lbs./hr. (0.5 kg/hr)

Burn Time (lowest setting) 40 hrs. (approximate)

Hopper Capacity 60 lbs. (27kg)

Electrical Specications

Electrical Rating 110-120 Volts, 60 HZ, 3.0 Amps

Watts (operational) 180

Watts (igniter running) 346

Dimensions

Height 44.5” (1130mm)

Width 23” (584mm)

Depth 23.5” (597mm)

Weight 245 lbs. (111.1kg)

* Pellet size may effect the actual rate of fuel feed and burn times. Fuel feed rates may vary by as much as 20%.

Use PFI listed fuel for best results.

FUEL CONSIDERATIONS

Your pellet stove is designed to burn premium hardwood pellets that comply with The Pellet Fuel Institute (PFI)

standards (minimum of 40 lbs density per cubic ft, 1/4” to 5/16” diameter, length no greater than 1.5”, not less

than 8,200 BTU/lb, moisture under 8% by weight, ash under 1% by weight, and salt under 300 parts per million).

Pellets that are soft, contain excessive amounts of loose sawdust, have been, or are wet, will result in reduced

performance. Store your pellets in a dry place. DO NOT store the fuel within the installation clearances of the unit

or within the space required for refueling and ash removal. Doing so could result in a house re. Do not over re

or use volatile fuels or combustibles, doing so may cause a personal and property damage hazards.

SAFETY AND EPA COMPLIANCE

Your pellet stove has been approved for installation in the USA and Canada. It may also be installed in a

manufactured or mobile home. This manual describes the installation and operation of the USSC, 5770 wood

heater. This heater meets the 2020 US Environmental Protection Agency’s wood pellet emissions limits for wood

heaters sold after May 15, 2020. Under specic test conditions this heater has been shown to deliver heat at

rates ranging from 9,218 to 18,619 Btu/hr. This heater achieved a particulate emissions rate of 0.85 g/hr and an

efciency of 70%.

Note: Register your product on line at www.usstove.com. Save your receipt with your records for any claims.

INSTALLATION OPTIONS

Read this entire manual before you install and use your pellet stove. Failure to follow instructions may result

in property damage, bodily injury, or even death! See specic installation details for clearances and other

installation requirements.

Freestanding Unit - supported by pedestal/legs and placed on a non-combustible oor surface in compliance

with clearance requirements for a freestanding stove installation.

Alcove Unit -supported by pedestal/legs and placed on a non-combustible oor surface in compliance with

clearance requirements for an alcove installation.

Your pellet stove may be installed to code in either a conventional or mobile home (see the “Special Mobile

Home Requirements” section of this manual). It is recommended that only a authorized technician install your

pellet stove, preferably an NFI certied specialist. DO NOT CONNECT THIS UNIT TO ANY AIR DISTRIBUTION DUCT OR

SYSTEM. The use of other components other than stated herein could cause bodily harm, heater damage, and

void your warranty.

IMPROPER INSTALLATION: The manufacturer will not be held responsible for damage caused by the malfunction

of a stove due to improper venting or installation. Call (800) 750-2723 and/or consult a professional installer if

you have any questions.

Installation

-4-

CLEARANCES

Your pellet stove has been tested and listed for

installation in residential, mobile home, and alcove

applications in accordance with the clearances

given in this manual. For safety reasons, please

adhere to the installation clearances and restrictions.

Any reduction in clearance to combustibles may

only be done by means approved by a regulatory

authority.

FLOOR PROTECTION

This heater must have a non-combustible oor

protector (UL1618 ember protection) installed

beneath it if the oor is of combustible material. The

oor pad or non-combustible surface should be large

enough to cover at least the area under the product

and 6” (152 mm) beyond the front and beyond each

side of the fuel loading and ash removal openings.

Your heater will need a minimum 31” X 38” oor

protector. Floor protection must extend under and

2” (50.8 mm) to each side of the chimney tee for an

interior vertical installation.

Canadian Installations require a minimum of 475 mm

[18”] beyond the front of the unit and 203 mm [8”]

beyond each side of the unit. A Floor Protector of 1/4

inch thick is recommended for this installation.

VENTING REQUIREMENTS

• Install vent at clearances specied by the vent

manufacturer.

• Do not connect the pellet vent to a vent serving

any other appliance or stove.

• Do not install a ue damper in the exhaust venting

system of this unit.

The following installation guidelines must be followed

to ensure conformity with both the safety listing of

this stove and to local building codes. Do not use

makeshift methods or compromise in the installation.

SIDEWALL CLEARANCES PARALLEL INSTALLATION

SIDEWALL CLEARANCES CORNER INSTALLATION

TABLE 1 CLEARANCES in mm

PARALLEL

A Back wall to unit 3 76

B Sidewall to ue 11 280

C Sidewall to top edge of unit 8 203

CORNER D Adjacent wall to unit 8 203

U.S.A 6”

(153 mm)

Canada

8”

(203mm )

U.S.A 6”

(153 mm)

Canada

8”

(203mm )

U.S.A 6”

(153 mm)

Canada

8”

(203mm )

U.S.A 6”

(153 mm)

Canada

8”

(203mm )

U.S.A 6” (153 mm)

Canada 8” (203mm )

Floor Protector

U.S.A 6” (153 mm)

Canada 8” (203mm )

Floor Protector

1”

(25 mm)

2”

(50 mm)

THROUGH THE WALL

INSTALLATION

INTERIOR VERTICAL

INSTALLATION

IMPORTANT! This unit is equipped with a negative draft system that pulls air through the burn pot and pushes

the exhaust out of the dwelling. If this unit is connected to a ue system other than the way explained in this

manual, it will not function properly.

MAXIMUM VENTING DISTANCE

Installation MUST include at least 3-feet of vertical pipe outside the home. This will create some natural draft to

reduce the possibility of smoke or odor during appliance shutdown and keep exhaust from causing a nuisance

or hazard by exposing people or shrubs to high temperatures. The maximum recommend vertical venting height

is 12-feet for 3-inch type “PL” vent. Total length of horizontal vent must not exceed 4-feet. This could cause back

pressure. Use no more than 180 degrees of elbows (two 90-degree elbows, or two 45-degree and one 90-degree

elbow, etc.) to maintain adequate draft.

-5-

IMPORTANCE OF PROPER DRAFT

Draft is the force which moves air from the appliance up through the chimney. The amount of draft in your

chimney depends on the length of the chimney, local geography, nearby obstructions and other factors. Too

much draft may cause excessive temperatures in the appliance. Inadequate draft may cause backpufng into

the room and ‘plugging’ of the chimney. Inadequate draft will cause the appliance to leak smoke into the room

through appliance and chimney connector joints. An uncontrollable burn or excessive temperature indicates

excessive draft. Take into account the chimney’s location to insure it is not too close to neighbors or in a valley

which may cause unhealthy or nuisance conditions.

PELLET VENT TYPE

A UL listed 3-inch or 4-inch type “PL” pellet vent exhaust system must be used for installation and attached to the

pipe connector provided on the back of the stove (use a 3-inch to 4-inch adapter for 4-inch pipe). Connection

at back of stove must be sealed using Hi-Temp RTV. Use 4-inch vent if the vent height is over 12-feet or if the

installation is over 2,500 feet above sea level. We recommend the use of Simpson Dura-Vent® or Metal-Fab®

pipe (if you use other pipe, consult your local building codes and/or building inspectors). Do not use Type-B Gas

Vent pipe or galvanized pipe with this unit. The pellet vent pipe is designed to disassemble for cleaning and

should be checked several times during the burning season. Pellet vent pipe is not furnished with the unit and

must be purchased separately.

PELLET VENT INSTALLATION

The installation must include a clean-out tee to enable collection of y ash and to permit periodic cleaning of the

exhaust system. 90-degree elbows accumulate y ash and soot thereby reducing exhaust ow and performance

of the stove. Each elbow or tee reduces draft potential by 30% to 50%. All joints in the vent system must be

fastened by at least 3 screws, and all joints must be sealed with Hi-Temp RTV silicone sealant to be airtight. The

area where the vent pipe penetrates to the exterior of the home must be sealed with silicone or other means to

maintain the vapor barrier between the exterior and the interior of the home. Vent surfaces can get hot enough

to cause burns if touched by children. Noncombustible shielding or guards may be required.

PELLET VENT TERMINATION

Do not terminate the vent in an enclosed or semi-enclosed area, such as; carport, garage, attic, crawl space,

under a sundeck or porch, narrow walkway, or any other location that can build up a concentration of fumes.

Termination in one of these areas can also lead to unpredictable pressure situations with the appliance, and

could result in improper performance and/or malfunction The termination must exhaust above the outside air

inlet elevation. The termination must not be located where it will become plugged by snow or other materials. Do

not terminate the venting into an existing steel or masonry chimney.

VENT TERMINATION CLEARANCES

A. Minimum 4-foot (1.22m) clearance below or beside

any door or window that opens.

B. Minimum 1-foot (0.3m) clearance above any door or

window that opens.

C. Minimum 3-foot (0.91m) clearance from any adjacent

building.

D. Minimum 7-foot (2.13m) clearance from any grade

when adjacent to public walkways.

E. Minimum 2-foot (0.61m) clearance above any grass,

plants, or other combustible materials.

F. Minimum 3-foot (0.91m) clearance from an forced air

intake of any appliance.

G. Minimum 2-foot (0.61m) clearance below eves or

overhang.

H. Minimum 1-foot (0.3m) clearance horizontally from

combustible wall.

I. Must be a minimum of 3 foot (0.91m) above the roof

and 2 foot (0.61m) above the highest point or the roof

within 10 feet (3.05m).

-6-

THROUGH THE WALL INSTALLATION

(RECOMMENDED INSTALLATION)

Canadian installations must conform to CAN/

CSA-B365. To vent the unit through the wall, connect

the pipe adapter to the exhaust motor adapter. If

the exhaust adapter is at least 18” (457mm) above

ground level, a straight section of pellet vent pipe can

be used through the wall. Your heater dealer should

be able to provide you with a kit that will handle

most of this installation, which will include a wall

thimble that will allow the proper clearance through

a combustible wall. Once outside the structure, a 3”

(76mm) clearance should be maintained from the

outside wall and a clean out tee should be placed

on the pipe with a 90-degree turn away from the

house. At this point, a 3ft (0.91m) (minimum) section

of pipe should be added with a horizontal cap,

which would complete the installation. A support

bracket should be placed just below the termination

cap or one every 4ft (1.22m) to make the system

more stable. If you live in an area that has heavy

snowfall, it is recommended that the installation be

taller than 3ft (0.91m) to get above the snowdrift line.

This same installation can be used if your heater is

below ground level by simply adding the clean-out

section and vertical pipe inside until ground level is

reached. With this installation you have to be aware

of the snowdrift line, dead grass, and leaves. We

recommend a 3ft (0.91m) minimum vertical rise on

the inside or outside of the house. The “through the

wall” installation is the least expensive and simplest

installation. Never terminate the end vent under a

deck, in an alcove, under a window, or between

two windows. We recommend Simpson Dura-Vent®

or Metal-Fab® kits.

ATTENTION: DO NOT vent under any porch, deck, awning, or in any semi enclosed or roofed area. Doing so

may result in unpredictable airow at the vent cap under certain conditions and can affect the performance

of your stove, as well as, other unforeseeable issues.

69FAK OUTSIDE AIR SUPPLY (OPTIONAL, UNLESS INSTALLING IN A MOBILE HOME)

Depending on your location and home construction, outside air may be necessary for optimal performance.

1. With the stove in the operating position, mark and drill a hole to accommodate the 2” exible hose.

2. Insert the hose through the wall and attach the Outside Cover with one of the 2” hose clamps provided.

3. Then attach the Outside Cover to the outside wall.

4. Next, attach the Rodent Cover to the Outside Cover using four (4) of the #10 x 3/4 screws supplied.

5. On the inside of the home, slide the Inside Plate over the tube then attach to the wall with the four drywall

anchors and screws provided.

TYPICAL THROUGH THE

WALL INSTALLATION

THROUGH THE ROOF/CEILING INSTALLATION

When venting the heater through the ceiling, the pipe is connected the same as through the wall, except the

clean-out tee is always on the inside of the house, and a 3” (76mm) adapter is added before the clean-out tee.

You must use the proper ceiling support anges and roof ashing (supplied by the pipe manufacturer; follow the

pipe manufacturer’s directions). It is important to note that if your vertical run of pipe is more than 12ft (3.7m),

the pellet vent pipe size should be increased to 4” (102mm) in diameter. Do not exceed more than 4ft (1.22m) of

pipe on a horizontal run and use as few elbows as possible. If an offset is required, it is better to install 45-degree

elbows rather than 90-degree elbows.

-7-

SPECIAL MOBILE HOME REQUIREMENTS

• WARNING! - Do not install in a sleeping room

• CAUTION! - The structural integrity of the mobile home oor,

wall, and ceiling/roof must be maintained.

In addition to the previously detailed installation requirements,

mobile home installations must meet the following requirements:

• This stove must be securely fastened to the oor of the

mobile home through the two holes in the rear of the stove

using two, 1/4” lag bolts that are long enough to go through

both a hearth pad, if used, and the oor of the home.

• The heater must be electrically grounded to the steel chassis of the mobile home with 8 GA copper wire using

a serrated or star washer to penetrate paint or protective coating to ensure grounding.

• Vent must be 3 or 4-inch “PL” Vent and must extend a minimum or 36” (914mm) above the roof line of the

mobile home and must be installed using a UL listed ceiling re stop and rain cap.

• When moving your mobile home, all exterior venting must be removed while the mobile home is being

relocated. After relocation, all venting must be reinstalled and securely fastened.

• Outside Air is mandatory for mobile home installation. See Outside Air Supply section and your dealer for

purchasing.

• Check with your local building ofcials as other codes may apply.

PREPARATION

Factory packaging must be removed, and some minor assembly work is required prior to installation. Access to

the rear of the stove is necessary. The circuit board/control panel must be unpacked and installed in the side

panel of the unit (see installation instructions provided with the circuit board).

COMBUSTION AIR SUPPLY

If outdoor combustion air is supplied the heater must be attached to the structure. For a mobile home installation

the stove must be connected to an outside source of combustion air. A 2” inside diameter metallic pipe, either

exible or rigid, may be attached to the inlet at the stove’s rear. A rodent guard (minimum 1/4” wire mesh)/wind

hood must be used at the terminus. All connections must be secured and airtight by either using the appropriately

sized hose clamp and/or UL-181-AP foil tape. For mobile home installations only: 2” inside diameter pipe may

be used for the rst 5 feet of combustion air supply run. From 5 to 10 feet use 2-3/4” inside diameter pipe. No

combustion air supply may exceed 10 feet.

WHEN OUTSIDE AIR IS NOT USED

If outside air is not used, it is important that combustion air is easily available to the air inlet. A closeable outside

air register can be used in tightly insulated homes.

MOBILE HOME

MOUNTING BOLT HOLES

Figure 1

Figure 2

EXHAUST OUTLET

FRESH AIR INTAKE

6. On the Air Inlet Tube coming out of the rebox, there is a cap that must have four (4), 5/32” (0.156) diameter

holes drilled in it for the fresh air installation. The cap is on the front side of the tube just under the burnpot.

Remove burnpot. Using a long screwdriver or equivalent, knock the cap off by inserting it from the back of

the stove and pecking with a hammer. Drill holes, then replace cap and burnpot.

7. Attach one of the 2” ex hoses to the backside of the rebox, then to air inlet pipe at the back of the stove

as shown.

8. Stretch the 2” ex hose to the air inlet on the back of the stove. Attach using the other 2” hose clamp. The

hose will extend up to 4 feet in length.

-8-

PANEL CONTROLS

The blowers and automatic fuel supply are controlled from a panel on the top of this unit. The control panel

functions are a follows.

A. ON/OFF SWITCH (“POWER” BUTTON)

• When pushed, the stove will automatically ignite. No other re starter is necessary. The igniter will stay on

for at least 10 and up to 12 minutes, depending on when Proof of Fire is reached. The re should start in

approximately 5 minutes.

• The red light located above the “POWER” button will turn green when pressed and remain green until the

stove is turned off.

• After pushing “POWER”, the auger motor is on for 3.5 minutes, off for 1 minute. During the remainder of the

start-up period, the auger motor operates on the heat range “1” setting.

• During start up the heat level advance (Up and Down keys) will change the heat range indicator level

accordingly, but there is no change in the stoves operating conditions until start-up is completed.

• During start-up ignition must occur within 12 minutes or the stove will error out and show E4.

• During the start-up phase, the Mode key does not function.

Control Panel

B. LEVEL / TEMP ARROW BUTTONS

• These buttons when pushed will set the pellet feed rate, hence the heat output or heat range of your

stove.

• The levels of heat output will incrementally change on the bar graph starting from heat range “1” to heat

range “5”.

C. °C / °F Button

• The °C / °F button changes the two digit display from degrees Celsius to degrees Fahrenheit.

D. MODE (M/T) BUTTON

• The Mode of the stove can be switched between manual and controlled with a Thermostat. Separate

LEDs to the left of the two digit display indicate the mode of operation – Manual or T-Stat. The stove has

to be in normal operation to be switched from Manual to T-Stat mode.

• Manual mode operates according to the 5 set levels of feed on the bar graph from heat range “1” to

heat range “5”.

• T-Stat mode works as follows:

• The stove has a built in Thermostat into the controls of the appliance. The temperature sensor for the T-Stat

is located on the back of the stove behind the display board.

• Once the stove has gone into run mode the stove can be switch into T-Stat mode.

• The Up and Down Level / Temp Arrow buttons are used to change the desired set-point temperature.

Once the desired temperature is reached the two digit display will ash for four seconds and reset to the

actual room temperature.

• Once the stove reaches within 3°F of the desired temperature set point, it returns to the heat range that

the stove was set on before it was switched to T-Stat mode (if the stove was running on heat range “5”

when switched to T-stat mode when it gets within 3°F of the set point it will return to heat range “5”).

• Once the stove reaches the desired set-point, the stove will drop to heat range “1”.

• When room temperature drops below desired set-point the stove will ramp back up until it reaches the

desired temperature.

Level / Temp

Manual

T-Stat

-9-

Operation

• DO NOT USE CHEMICALS OR FLUIDS TO START THE FIRE - Never use gasoline, gasoline-type lantern fuel, kerosene,

charcoal lighter uid, or similar liquids to start or “freshen up” a re in this stove. Keep all such liquids well away

from the stove while it is in use.

• HOT WHILE IN OPERATION. KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN

BURNS.

This heater is designed to burn only PFI Premium grade pellets. DO NOT BURN:

1. Garbage;

2. Lawn clippings or yard waste;

3. Materials containing rubber, including tires;

4. Materials containing plastic;

5. Waste petroleum products, paints or paint thinners,

or asphalt products;

6. Materials containing asbestos;

7. Construction or demolition debris;

8. Railroad ties or pressure-treated wood;

9. Manure or animal remains;

10. Salt water driftwood or other previously salt water

saturated materials;

11. Unseasoned wood; or

12. Paper products, cardboard, plywood, or

particleboard. The prohibition against burning these

materials does not prohibit the use of re starters

made from paper, cardboard, saw dust, wax and

similar substances for the purpose of starting a re in

an affected wood heater.

Burning these materials may result in release of toxic fumes or render the heater ineffective and cause smoke.

PROPER FUEL

THIS STOVE IS APPROVED FOR BURNING PELLETIZED WOOD FUEL ONLY ! Factory-approved pellets are those 1/4”

or 5/16” in diameter and not over 1” long. Longer or thicker pellets sometimes bridge the auger ights, which

prevents proper pellet feed. Burning wood in forms other than pellets is not permitted. It will violate the building

codes for which the stove has been approved and will void all warranties. The design incorporates automatic

feed of the pellet fuel into the re at a carefully prescribed rate. Any additional fuel introduced by hand will not

increase heat output but may seriously impair the stoves performance by generating considerable smoke. Do

not burn wet pellets. The stove’s performance depends heavily on the quality of your pellet fuel. Avoid pellet

brands that display these characteristics:

• Excess Fines - “Fines” is a term describing crushed pellets or loose material that looks like sawdust or sand.

Pellets can be screened before being placed in hopper to remove most nes.

• Binders - Some pellets are produced with materials to hold the together, or “bind” them.

• High Ash Content - Poor quality pellets will often create smoke and dirty glass. They will create a need for more

frequent maintenance. You will have to empty the burn pot plus vacuum the entire system more often. Poor

quality pellets could damage the auger. We cannot accept responsibility for damage due to poor quality

pellet.

PRE-START-UP CHECK

Remove burn pot, making sure it is clean and none of the air holes are plugged. Clean the rebox, and then

reinstall burn pot. Clean door glass if necessary (a dry cloth or paper towel is usually sufcient). Never use abrasive

cleaners on the glass or door. Check fuel in the hopper, and rell if necessary.

BUILDING A FIRE

Never use a grate or other means of supporting the fuel. Use only the burn pot supplied with this heater. Hopper

lid must be closed in order for the unit to feed pellets. During the start-up period:

1. Make sure burn pot is free of pellets.

2. DO NOT open the viewing door.

3. DO NOT open the damper, the damper needs to be closed during start up.

4. DO NOT add pellets to the burn pot by hand.

NOTE: During the rst few res, your stove will emit an odor as the high temperature paint cures or becomes

seasoned to the metal. Maintaining smaller res will minimize this. Avoid placing items on stove top during this

period because paint could be affected. Attempts to achieve heat output rates that exceed heater design

specications can result in permanent damage to the heater.

-10-

AUTOMATIC IGNITOR

1. Fill hopper and clean burn pot.

2. Press “On/Off” button. Make sure green light comes on.

3. The damper should be completely closed or open no more than 1/4 of the way during start-up. This will vary

depending on your installation and elevation. Once re is established adjust for desired ame increasing the

amount the damper is open as the heat setting is increased (see “DAMPER CONTROL”).

4. Adjust feed rate to desired setting by pressing “Heat Level Advance” button.

If re doesn’t start in 12 minutes, press “On/Off”, wait a few minutes, clear the burn pot, and start procedure

again.

DAMPER CONTROL

The damper control lever is located on the back of the stove on the lower left side. The dampener adjusts the

combustion air. This control is necessary due to the varied burn characteristics of individual installations, different

pellet brands and pellet feed rates. It allows you to improve the efciency of your stove. Providing correct

combustion air will reduce the frequency of cleaning your glass door and prevent the rapid buildup of creosote

inside your stove and chimney. You should adjust the damper based on the re’s appearance. A low, reddish,

dirty re can be improved by turning the dampener slightly to the right. A “blow torch” re can be improved by

turning the dampener to the left a little bit. As a general rule, on lower feed rate settings, the damper should

be farther to the left closing it off. On higher feed rates, the damper should be open more by having it set more

towards the right. Through trial and error, you will nd the best setting. Consult your dealer if you need help.

NOTE: On heat range “1”, damper should be either completely closed or open no more than a 1/4 of the way. If

damper is open to far, it can cause the re to go out.

OPENING DOOR

If the door is opened while the stove is in operation it must be closed within 30 seconds or the stove will shut down.

If the stove shuts down push the “On/Off” button to re-start your stove. The stove will have to fully shut down and

turn off before you will be able to restart the stove.

ROOM AIR FAN

When starting your stove the Room Air Fan will not come on until the stove’s heat exchanger warms up. This

usually takes about 10 minutes from start-up.

IF STOVE RUNS OUT OF PELLETS

The re goes out and the auger motor and blowers will run until the stove cools. This will take 30 minutes or longer

depending on the heat remaining in the appliance. After the stove components stop running all lights on the

display will go out and the two digit display will begin ashing “E3”

REFUELING

• The hopper and stove top will be hot during operation; therefore, you should always use some type of hand

protection when refueling your stove.

• Never place your hand near the auger while the stove is in operation.

We recommend that you not let the hopper drop below 1/4 full.

TAMPER WARNING

This wood heater has a manufacturer-set minimum low burn rate that must not be altered. It is against federal

regulations to alter this setting or otherwise operate this wood heater in a manner inconsistent with operating

instructions in this manual.

KEEP HOPPER LID CLOSED AT ALL TIMES EXCEPT WHEN REFILLING. DO NOT OVERFILL HOPPER.

SHUTDOWN PROCEDURE

Turning your stove off is a matter of pressing the “POWER” button on the display board. The green light will turn

back to red when the “POWER” button is pushed. The auger motor will stop, and the blowers will continue to

operate until the internal rebox temperatures have fallen to a preset level.

WARNING: Never shut down this unit by unplugging it from the power source.

-11-

1. Your stove is equipped with a high temperature thermodisc. This unit has a manual reset thermodisc. This

safety switch has two functions.

A. To recognize an overheat situation in the stove and shut down the fuel feed or auger system.

B. In case of a malfunctioning convection blower, the high-temperature thermodisc will automatically shut

down the auger, preventing the stove from overheating.

NOTE: On some units, once tripped, like a circuit breaker, the reset button will have to be pushed before restarting

your stove. On other units the thermodisc has no reset button and will reset itself once the stove has cooled. The

manufacturer recommends that you call your dealer if this occurs as this may indicate a more serious problem.

A service call may be required.

2. If the combustion blower fails, an air pressure switch will automatically shut down the auger.

NOTE: Opening the stove door for more than 30 seconds during operation will cause enough pressure change to

activate the air switch, shutting the fuel feed off. The stove will shut down and show “E2” on the two digit display.

The stove has to fully shut down before restarting.

• Failure to clean and maintain this unit as indicated can result in poor performance, safety hazards, re, and

even death.

• Unplug your stove’s electrical cord prior to removing the back panel or opening the exhaust system for any

inspection, cleaning, or maintenance work.

• Never perform any inspections, cleaning, or maintenance on a hot stove.

• Do not operate stove with broken glass, leakage of ue gas may result.

EXHAUST SYSTEM

Creosote Formation – When any wood is burned slowly, it produces tar and other organic vapors, which combine

with expelled moisture to form creosote. The creosote vapors condense in the relatively cool chimney ue or a

newly started re or from a slow-burning re. As a result, creosote residue accumulates on the ue lining. When

ignited, this creosote makes an extremely hot re, which may damage the chimney or even destroy the house.

Despite their high efciency, pellet stoves can accumulate creosote under certain conditions.

Fly Ash - This accumulates in the horizontal portion of an exhaust run. Though non-combustible, it may impede the

normal exhaust ow. It should therefore be periodically removed.

Inspection and Removal - The chimney connector and chimney should be inspected by a qualied person annually

or per ton of pellets to determine if a creosote or y ash build-up has occurred. If creosote has accumulated, it

should be removed to reduce the risk of a chimney re. Inspect the system at the stove connection and at the

chimney top. Cooler surfaces tend to build creosote deposits quicker, so it is important to check the chimney

from the top as well as from the bottom. The creosote should be removed with a brush specically designed for

the type of chimney in use. A qualied chimney sweep can perform this service. It is also recommended that

before each heating season the entire system be professionally inspected, cleaned and, if necessary, repaired.

To clean the chimney, disconnect the vent from the stove.

Maintenance

-12-

INTERIOR CHAMBERS

• Burn Pot: Periodically remove and clean the burn pot and the area inside the burn pot housing. In particular,

it is advisable to clean out the holes in the burn pot to remove any build up that may prevent air from moving

through the burn pot freely.

• Heat Exchanger: There is a clean out plate on both sides of the heat exchanger that need to be removed to

clean y ash out of the heat exchanger. The clean outs are located inside the cabinet doors, on the lower

front corners of the heat exchanger. It is imperative that they be cleaned out at a minimum of once per

month. To access these clean outs, you must remove both side panels. The clean outs are secured to the

rebox with (2) 5/16” screws. Remove the clean outs and vacuum out any accumulated ash. This should be

done at least once per month or more frequently if large amounts of ash are noticed while cleaning or if the

stove does not seem to be burning properly

If a vacuum is used to clean your stove, we suggest using the AV15E AshVac vacuum. The AV15E AshVac is

designed for ash removal. Some regular vacuum cleaner (i.e. shop vacs) may leak ash into the room.

DO NOT VACUUM HOT ASH

WARNING: FAILURE TO PROPERLY MAINTENANCE THE CLEAN OUTS WILL

RESULT IN POOR PERFORMANCE OF THIS STOVE.

-13-

ASH REMOVAL

Remove the ashes periodically to avoid unnecessary ash build up. Ash removal is as follows:

1. Let re burn out and allow unit cool to room temperature.

2. Clean the heat exchanger tubes (see Heat Exchanger Cleaning section) – Make sure Pellet Stove is at room

temperature before touching .

3. Open the ash pan door, remove the burn pot and empty into metal container.

4. Vacuum to remove ashes from the rebox.

5. BE SURE THAT ASHES ARE COOL TO THE TOUCH BEFORE VACUUMING. Some vacuum cleaners may leak ash

into the room. Your vacuum cleaner should have a special lter or bag to eliminate leakage.

6. Remove ash pan and dispose of ashes into metal container.

7. Reinstall ash pan.

8. Reinstall burn pot.

ASH DISPOSAL

Remove ashes when unit has cooled. Ashes should be placed in a metal container with a tight tting lid. The

closed container of ashes should be placed on a noncombustible oor or on the ground, well away from all

combustible materials, pending nal disposal. If the ashes are disposed of by burial in soil or otherwise locally

dispersed, they should be retained in the closed container until all embers have been thoroughly cooled. The

container shall not be used for other trash or waste disposal. If combined with combustible substances, ashes and

embers may ignite.

SMOKE AND CO MONITORS

Burning wood naturally produces smoke and carbon monoxide(CO) emissions. CO is a poisonous gas when

exposed to elevated concentrations for extended periods of time. While the modern combustion systems in

heaters drastically reduce the amount of CO emitted out the chimney, exposure to the gases in closed or conned

areas can be dangerous. Make sure you stove gaskets and chimney joints are in good working order and sealing

properly to ensure unintended exposure. It is recommended that you use both smoke and CO monitors in areas

having the potential to generate CO.

CHECK AND CLEAN THE HOPPER

Check the hopper periodically to determine if there is any sawdust (nes) that is building up in the feed system or

pellets that are sticking to the hopper surface. Clean as needed.

DOOR AND GLASS GASKETS

Inspect the main door and glass window gaskets periodically. The main door may need to be removed to have

frayed, broken, or compacted gaskets replaced by your authorized dealer. This unit’s door uses a 3/4” diameter

rope gasket.

BLOWER MOTORS

Clean the air holes on the motors of both the exhaust and distribution blowers annually. Remove the exhaust

blower from the exhaust duct and clean out the internal fan blades as part of your fall start-up. If you have indoor

pets your power motors should be inspected monthly to make sure they are free of animal hair build up. Animal

hair build up in blowers can result in poor performance or unforeseen safety hazards.

PAINTED SURFACES

Painted surfaces may be wiped down with a damp cloth. If scratches appear, or you wish to renew your paint,

contact your authorized dealer to obtain a can of suitable high-temperature paint.

GLASS - CLEANING, REMOVAL AND REPLACEMENT OF BROKEN DOOR GLASS

Cleaning - We recommend using a high quality glass cleaner. Should a buildup of creosote or carbon accumulate,

you may wish to use 000 steel wool and water to clean the glass. DO NOT use abrasive cleaners. DO NOT perform

the cleaning while the glass is HOT. In the event you need to replace the glass:

1. Remove the four (4) screws and glass retainers. While wearing leather gloves (or any other gloves suitable for

handling broken glass), carefully remove any loose pieces of glass from the door frame. Dispose of all broken

glass properly. ONLY high temperature ceramic glass of the correct size and thickness may be used. DO NOT

substitute alternative materials for the glass. Contact your authorized dealer to obtain this glass.

-14-

2. Re-install the new glass by re-attaching the retainers and screws, be careful not to over tighten the screws for

this could damage the glass.

DO NOT abuse the door glass by striking, slamming or similar trauma. Do not operate the stove with the glass

removed, cracked or broken.

FALL START UP

Prior to starting the rst re of the heating season, check the outside area around the exhaust and air intake

systems for obstructions. Clean and remove any y ash from the exhaust venting system. Clean any screens on

the exhaust system and on the outside air intake pipe. Turn all of the controls on and make sure that they are

working properly. This is also a good time to give the entire stove a good cleaning throughout.

SPRING SHUTDOWN

After the last burn in the spring, remove any remaining pellets from the hopper and the auger feed system. Scoop

out the pellets and then run the auger until the hopper is empty and pellets stop owing (this can be done by

pressing the “ON” button with the viewing door open). Vacuum out the hopper. Thoroughly clean the burn pot,

and rebox. It may be desirable to spray the inside of the cleaned hopper with an aerosol silicone spray if your

stove is in a high humidity area. The exhaust system should be thoroughly cleaned.

SPRING SHUTDOWN

After the last burn in the spring, remove any remaining pellets from the hopper and the auger feed system. Scoop

out the pellets and then run the auger until the hopper is empty and pellets stop owing (this can be done by

pressing the “ON” button with the viewing door open). Vacuum out the hopper. Thoroughly clean the burn pot,

and rebox. It may be desirable to spray the inside of the cleaned hopper with an aerosol silicone spray if your

stove is in a high humidity area. The exhaust system should be thoroughly cleaned.

MAINTENANCE SCHEDULE

Use the following as a guide under average use conditions. Gaskets around door and door glass should be

inspected and repaired or replaced when necessary.

Daily Weekly Monthly or as needed

Burn Pot Stirred Empty

Combustion Chamber Brushed

Ashes Check Empty

Interior Chambers Vacuumed

Combustion Blower Blades Vacuumed / Brushed

Convection Blower Impeller Vacuumed / Brushed

Vent System Cleaned

Gaskets Inspected

Glass Wiped Cleaned

Hopper (end of season) Emptied and vacuumed

ATTENTION: This wood heater needs periodic inspection and repair for proper operation. It is against federal

regulations to operate this wood heater in a manner inconsistent with operating instructions in this manual.

-15-

When your stove acts out of the ordinary, the rst reaction is to call for help. This guide may save time and money

by enabling you to solve simple problems yourself. Problems encountered are often the result of only ve factors:

1) poor fuel; 2) poor operation or maintenance; 3) poor installation; 4) component failure; 5) factory defect. You

can usually solve those problems related to 1 and 2. Your dealer can solve problems relating to 3, 4 and 5. Refer

to diagrams on page 25 to help locate indicated parts.

For the sake of troubleshooting and using this guide to assist you, you should look at your heat level setting to see

which light is ashing.

• Disconnect the power cord before performing any maintenance! NOTE: Turning the ON/OFF Switch to ”OFF”

does not disconnect all power to the electrical components of the stove.

• Never try to repair or replace any part of the stove unless instructions for doing so are given in this manual. All

other work should be done by a trained technician.

Trouble Shooting Guide

Display is Flashing “E1”

Possible Causes Possible Remedies: (Unplug stove rst when possible)

The convection blower is overheating and

tripping the internal temperature shutoff.

Clean any dust off of the windings and fan blade. If oiling the blower

does not help, the blower may be bad.

The stove is being left on the highest setting for

extended periods of time.

If operating the heater on the highest heat setting, the room temperature

could increase enough and lead to potential overheating situations. If

this happens try operating at a lower heat setting.

Fuel other than wood pellets is being burned in

the stove.

This pellet stove is designed and tested to use wood pellets. Check for

signs of fuel other than wood pellets. No other types of fuel have been

approved for this pellet stove. If there are signs of other types of fuel

being used, stop using them immediately.

Power surge or brown out situation.

A power surge, spike, or voltage drop could cause the high limit switch

to trip. Check to see if a surge protector is being used on the stove. If not,

recommend one to the customer.

High Limit Switch is malfunctioning. If the other items check out OK, replace the high limit switch.

Display is Flashing “E2”

Possible Causes Possible Remedies: (Unplug stove rst when possible)

Airow switch hose or stove attachment pipes for

hose are blocked.

Unhook air hose from the air switch and blow through it. If air ows freely,

the hose and tube are ne. If air will not ow throw the hose, use a wire

coat hanger to clear the blockage.

The air inlet, burnpot, interior combustion air

chambers, combustion blower, or exhaust pipe

are blocked with ash or foreign material.

Follow all cleaning procedures in the maintenance section of the owner’s

manual.

The rebox is not properly sealed. Make sure the door is closed and that the gasket is in good shape.

Vent pipe is incorrectly installed.

Check to make sure vent pipe installation meets criteria in owner’s

manual.

The airow switch wire connections are bad. Check the connectors that attach the gray wires to the air switch.

Combustion blower failure.

With the stove on, check to see if the combustion blower is running. If it is

not, you will need to check for power going to the combustion blower. It

should be a full current. If there is power, the blower is bad. If there is not.

Control board not sending power to combustion

blower.

If there is no current going to the combustion blower, check all wire

connections. If all wires are properly connected, you have a bad control

board.

Control board not sending power to air switch.

There should be a 5-volt current (approximately) going to the air switch

after the stove has been on for 30 seconds.

Air switch has failed.

To test the air switch, you will need to disconnect the air hose from the

body of the stove. With the other end still attached to the air switch,

very gently suck on the loose end of the hose (you may want to remove

the hose entirely off the stove and the air switch rst and make sure it

is clear). If you hear a click, the air switch is working. BE CAREFUL TOO

MUCH VACUUM CAN DAMAGE THE AIR SWITCH.

-16-

Trouble Shooting Guide

Display is Flashing “E3”

Possible Causes Possible Remedies: (Unplug stove rst when possible)

The hopper is out of pellets Rell the hopper.

The air dampener is too far open for a low feed

setting

If on the low setting, you may need to close the dampener all the way.

The burnpot holes are blocked. Remove the burnpot and thoroughly clean it.

The air inlet, the interior chambers, or exhaust

system has a partial blockage.

Follow all cleaning procedures in the maintenance section of the owner's

manual

The hopper safety switch has failed or hopper is

open.

When operating the unit, be sure the hopper lid is closed so that the

hopper safety switch will activate. Check the wires leading from the

hopper safety switch to the control panel and auger motor for secure

connections. Use a continuity tester to test the hopper safety switch;

replace if necessary.

The auger shaft is jammed.

Start by emptying the hopper. Then remove the auger motor by removing

the auger pin, then remove the two bolts that hold the auger bracket to

the auger tube. The auger bracket will now be able to be removed form

the auger tube. Remove the two bolts on the side of the auger tube to

remove the lower bearing of the auger. Pull the auger out of the tube to

free the jam.

The auger motor has failed.

Remove the auger motor from the auger shaft and try to run the unit. If

the motor will turn the shaft is jammed on something. If the motor will not

turn, the motor is bad.

The Proof of Fire (POF) thermodisc has

malfunctioned.

Temporarily bypass the POF thermodisc by disconnecting the two wires

and connecting them with a short piece of wire. Then plug the stove

back up. If the stove comes on and works, you need to replace the

POF thermodisc. This is for testing only. DO NOT LEAVE THE THERMODISC

BYPASSED. Your blowers will never shut off and if the re went out the

auger will continue to feed pellets until the hopper is empty if you leave

the POF thermodisc bypassed.

The control board is not sending power to the POF

thermodisc or other auger system components.

There should be a 5-volt (approximately) current going to the POF

thermodisc after the stove has been on for 10 minutes.

-17-

Trouble Shooting Guide

Display is Flashing “E4”

Possible Causes Possible Remedies: (Unplug stove rst when possible)

The air inlet, burnpot, interior combustion air

chambers, combustion blower, or exhaust pipe

are blocked with ash or foreign material.

Follow all cleaning procedures in the maintenance section of the owner’s

manual.

The Proof of Fire (POF) thermodisc has came

unpluged

Check the (POF) thermodisc to see if the wires are connected properly.

The Proof of Fire (POF) thermodisc has

malfunctioned.

Temporarily bypass the POF thermodisc by disconnecting the two wires

and connecting them with a short piece of wire. Then plug the stove

back up. If the stove comes on and works, you need to replace the

POF thermodisc. This is for testing only. DO NOT LEAVE THE THERMODISC

BYPASSED. Your blowers will never shut off and if the re went out the

auger will continue to feed pellets until the hopper is empty if you leave

the POF thermodisc bypassed.

The hopper is out of Pellets. Rell the hopper.

The hopper safety switch has failed or hopper is

open.

When operating the unit, be sure the hopper lid is closed so that the

hopper safety switch will activate. Check the wires leading from the

hopper safety switch to the control panel and auger motor for secure

connections. Use a continuity tester to test the hopper safety switch;

replace if necessary.

The auger shaft is jammed.

Start by emptying the hopper. Then remove the auger motor by removing

the auger pin. Remove the auger shaft inspection plate in the hopper so

that you can see the auger shaft. Gently lift the auger shaft straight up

so that the end of the auger shaft comes up out of the bottom auger

bushing. Next, remove the two nuts that hold the top auger biscuit in.

Then rotate the bottom end of the auger shaft up towards you until you

can lift the shaft out of the stove. After you have removed the shaft,

inspect it for bent ights, burrs, or broken welds. Remove any foreign

material that might have caused the jam. Also, check the auger tube

for signs of damage such as burrs, rough spots, or grooves cut into the

metal that could have caused a jam.

The auger motor has failed.

Remove the auger motor from the auger shaft and try to run the unit. If

the motor will turn the shaft is jammed on something. If the motor will not

turn, the motor is bad.

Display is Flashing “E5”

Possible Causes Possible Remedies: (Unplug stove rst when possible)

The stove automaticaly ashes "E5" when turned

The T-stat sensor has come unpluged form the control board. Check to

see if the sensor is unpluged. If the sensor is not unpluged then the sensor

is damaged or has a short. If the sensor is damaged or has a short it will

need to be replaced.

CONVECTION BLOWER SHUTS OFF AND COMES BACK ON

Possible Causes Possible Remedies: (Unplug stove rst when possible)

The convection blower is overheating and

tripping the internal temperature shutoff.

Clean any dust off of the windings and fan blades. If cleaning the blower

does not help, the blower may be bad.

Circuit board malfunction.

Test the current going to the convection blower. If there is power being

sent to the blower when it is shut off, then the control board is ne. If there

is NOT power being sent to the blower when it shuts off during operation,

then you have a bad control board.

-18-

Trouble Shooting Guide

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE

Possible Causes Possible Remedies: (Unplug stove rst when possible)

Air damper open too far for ignition.

Push the air damper in closer to the side of the stove for startup. In some

situations it may be necessary to have the damper completely closed

for ignition to take place. After there is a ame, the damper can then be

adjusted for the desired feed setting.

Blockage in igniter tube or inlet for igniter tube.

Find the igniter housing on the backside of the rewall. The air intake

hole is a small hole located on bottom side of the housing. Make sure it is

clear. Also, look from the front of the stove to make sure there is not any

debris around the igniter element inside of the igniter housing.

The burnpot is not pushed completely to the rear

of the rebox.

Make sure that the air intake collar on the burnpot is touching the rear

wall of the rebox.

Bad igniter element.

Put power directly to the igniter element. Watch the tip of the igniter

from the front of the stove. After about 2 minutes the tip should glow. If it

does not, the element is bad.

The control board is not sending power to the

igniter.

Check the voltage going to the igniter during startup. It should be a full

current. If the voltage is lower than full current, check the wiring. If the

wiring checks out good, the board is bad.

SMOKE SMELL COMING BACK INTO THE HOME

Possible Causes Possible Remedies: (Unplug stove rst when possible)

There is a leak in the vent pipe system.

Inspect all vent pipe connections. Make sure they are sealed with RTV

silicone that has a temperature rating on 500 degree F or higher. Also,

seal joints with UL-181-AP foil tape. Also, make sure the square to round

adapter piece on the combustion blower has been properly sealed with

the same RTV.

The gasket on the combustion blower has gone

bad.

Inspect both gaskets on the combustion blower to make sure they are

in good shape.

Because it is a wood-burning device, your pellet heater may emit a faint wood-burning odor. If this increases beyond

normal, or if you notice an unusual soot build-up on walls or furniture, check your exhaust system carefully for leaks. All joints

should be properly sealed. Also clean your stove, following instructions in “MAINTENANCE”. If problem persists, contact your

dealer.

HIGH LIMIT SWITCH KEEPS TRIPPING

Possible Causes Possible Remedies: (Unplug stove rst when possible)

The convection blower is overheating and

tripping the internal temperature shutoff.

Clean any dust off of the windings and fan blades. If oiling the blower

does not help, the blower may be bad.

The stove is being left on the highest setting for

extended periods of time.

If operating the heater on the highest heat setting, the room temperature

could increase enough and lead to potential overheating situations. If

this happens, try operating at a lower heat setting.

Fuel other than wood pellets is being burned in

the stove.

This pellet stove is designed and tested to use wood pellets. Check for

signs of fuel other than wood pellets. No other types of fuel have been

approved for this pellet stove. If there are signs of other types of fuel

being used, stop using them immediately.

Power surge or brown out situation.

A power surge, spike, or voltage drop could cause the high limit switch

to trip. Check to see if a surge protector is being used on the stove. If not,

recommend one to the consumer.

High limit switch is malfunctioning. If the other items check out OK, replace the high limit switch.

-19-

Trouble Shooting Guide

STOVE WILL NOT FEED PELLETS, BUT FUEL FEED LIGHT COMES ON AS DESIGNED

Possible Causes Possible Remedies: (Unplug stove rst when possible)

High limit switch has tripped or is defective.

Wait for the stove to cool for about 30 - 45 minutes. Locate the High Limit

thermodisc and press the reset button on the back of it. If the heater will

not restart, check the thermodisc to see if it’s bad. To test if the thermodisc

is bad, you can bypass it as described previously for the POF thermodisc.

Bad Auger Motor.

Remove the auger motor from the auger shaft and try to run the unit. If

the motor will turn the shaft is jammed on something. If the motor will not

turn, the motor is bad.

Auger Jam.