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Section 3: Troubleshooting Guide for Newly Installed Systems w/
Booster Pump
1) Zero output water from RO faucet
a) Water supply is closed. Open the water supply to the system so the valve is in line with the
red tubing.
b) Incorrect installation. Verify all tubing connections.
c) The pump is not running, therefore not allowing water through. Make sure the pump is
plugged into a live outlet that gets continuous power.
d) A tubing is crimped, blocking the water flow. Check all tubings and uncrimp any crimped
tubings.
2) Tank not filling after several hours
a) Pump is not running, therefore not allowing water to pass through. See “Pump does not
start”.
b) Incorrect installation. Verify all tubing connections.
c) Tank valve is closed. Make sure the tank valve is in line with the yellow tubing.
3) Leaking from where the tubings are inserted into the fittings
a) The tubing is not pushed in past the O-ring inside the fitting, therefore not creating a seal.
Make sure the tubing is pushed in a full ½” into the fitting. It will take some extra pressure,
but you will feel the tube go fully into the fitting when it does so.
b) The O-ring inside the fitting is not creating a seal with the tubing. Unscrew the elbow
fitting, and replace it with one of the spare elbow fittings. Make sure to wrap the new fitting
thread several times with Teflon tape before screwing it in.
Page 21 www.123filter.com | (678) 261-7611 | [email protected]
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