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48 TROUBLESHOOTING
Problem Possible Cause Solutions
Washer will not
operate
Control panel has powered off
due to inactivity.
This is normal. Press the Power button to turn the
washer on.
Washer is unplugged. Make sure cord is plugged securely into a working outlet.
Water supply is turned off. Turn both hot and cold faucets fully on.
Controls are not set properly.
Make sure the cycle was set correctly, close the lid and
press the Start/Pause button.
Lid is open.
The washer will not operate if the lid is open. Close the
lid and make sure that nothing is caught under the lid
preventing it from closing completely.
Circuit breaker/fuse is tripped/
blown.
Check house circuit breakers/fuses. Replace fuses or
reset breaker. The washer should be on a dedicated
branch circuit. The washer will resume the cycle where it
stopped once power is restored.
Control needs to be reset.
Press the Power button, then re-select the desired cycle
and press the Start/Pause button.
Start/Pause was not pressed
after a cycle was set.
Press the Power button then re-select the desired cycle
and press the Start/Pause button. The washer will shut
off if the Start/Pause button is not pressed within 60
minutes.
Extremely low water pressure.
Check another faucet in the house to make sure that
household water pressure is adequate.
Washer is too cold.
If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm
up before pressing the Power button.
Otherwise, the display will not come on.
Washer not lling
properly
Filter clogged.
Make sure the inlet lters on the ll valves are not
clogged. Refer to the lter cleaning instructions.
Inlet hoses may be kinked. Check that inlet hoses are not kinked or clogged.
Energy efciency.
This is a High-Efciency (HE) washer. As a result, the
water level settings for this washer may be different than
for conventional washers.
Insufcient water supply.
Make sure that both hot and cold water faucets are
turned on all the way.
The washer lid is open.
The washer will not operate if the lid is open. Close the
lid and make sure that nothing is caught under the lid
preventing it from closing completely.
Water level is too
low/ No water is
visible in the drum
Energy efciency
This is a High-Efciency (HE) washer. As a result, the
water level settings for this washer may be different than
on your previous washer. The water will not normally
cover the clothes. The ll level is optimized for the wash
motion to achieve the best wash performance.
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