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46 TROUBLESHOOTING
Operation
Problem Possible Cause Solutions
Water leaking
Inlet hose connection is loose at
faucet or washer.
Check hoses for leaks, cracks and splits.
Check and tighten hose connections.
House drain pipes are clogged.
The washer pumps out water very rapidly. Check
for water backing up out of the drain pipe during
drain. If water is seen coming out of the drain,
check for proper drain hose installation and check
for restrictions in the drain. Contact a plumber to
repair drain pipe.
Drain hose has come out of drain or
is not inserted far enough.
Tie drain hose to inlet hose or standpipe to prevent
it from coming out during drain. For smaller drain
pipes, insert the drain hose into the pipe as far as
the drain hose ange. For larger drain pipes, insert
the drain hose into the pipe 1-2 inches past the
ange.
A large item such as a pillow or
blanket is above the top of the drum.
Use the Bulky cycle for large or bulky items. Use
extra care and never wash more than half a load of
items that oat, such as pillows.
Stop the washer and check the load. Make sure
the load does not crest above the top edge of the
drum.
Water leaks Oversudsing of detergent.
Oversudsing may create leaks, and may be
caused by the type and amount of detergent used.
High-Efciency detergent is the only detergent
recommended. The normal amount of detergent
to use is 1/4 to 1/2 of the maximum amount
recommended by the detergent manufacturer.
Water leaks every
load
Hoses not installed correctly. Normal Operation
Washer will not
drain water
Kinked drain hose. Ensure that the drain hose is not kinked.
Drain located unproperly.
Make sure that the drain hose is no more than 5 ft.
away from the washer.
Excessive sudsing
Too much detergent or incorrect
detergent.
HE detergents are formulated specically for
High-Efciency washers and contain suds-reducing
agents. Only use detergent with the High-Efciency
(HE) logo.
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