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21
14. TROUBLESHOOTING
Problem Cause Solution
No espresso coee is delivered No water in the tank Fill the tank
The holes in the lter holder are blocked Clean the lter holder spout holes
The lter is blocked Clean as described in section “11.3 Cleaning the
coee lters”
The tank has been inserted incorrectly
and the valves on the bottom are not
open
Press the tank down lightly to open the valves on
the bottom
Limescale in the water circuit Descale as described in section “11.7 Descale”
The espresso coee drips from
the edges of the lter holder
rather than the holes
The lter holder has been inserted incor-
rectly or is dirty
Attach the lter holder correctly and rotate rmly
as far as it will go
The espresso boiler gasket has lost elas-
ticity or is dirty
Have the espresso boiler gasket replaced by Cus-
tomer Services
The holes in the lter holder spouts are
blocked
Clean the lter holder spout holes
The lter or the perforated lter is
blocked
Clean as described in section “11.3 Cleaning the
coee lters”
The lter holder cannot be at-
tached to the appliance
Too much coee has been placed in the
lter
Use the measure supplied and make sure you are
using the correct lter for the type of preparation
The coee froth is too light (de-
livered from the spout too fast)
The pre-ground coee is not pressed
down rmly enough
Press the pre-ground coee more rmly
There is not enough pre-ground coee Increase the quantity of pre-ground coee
The pre-ground coee is too coarse Use only pre-ground coee for espresso coee
makers
The wrong type of pre-ground coee is
being used
Change the type of pre-ground coee
The steam function is required Flashing light: the appliance is heating
up to deliver steam
Light on steadily: the appliance is ready
to deliver steam
orange
ashing
The appliance needs descaling Descale the appliance, the operation is
complete when the light goes
o.
Steam dial open Flashing lights: close the steam dial
High boiler temperature Flashing lights: Cool as described in sec-
tion “9. Cooling the boiler”
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