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TROUBLESHOOTING
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First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
mfyou experience
Washer not draining/
spinning, loads are
still wet (cont.)
Dry spots on load
after cycle
Incorrect or wrong
wash or rinse
temperatures
Wrong or too much detergent
causing suds to slow or stop
draining and spinning?
Use only HE detergent. Always measure and follow detergent
directions for your load. To remove extra suds, select Rhse &
Spin. Do not add detergent.
High speed spins extract more The high spin speeds combined with air flow during the finn spin
moisture than tradNonN topqoad can cause items near the top of the load to develop dry spots
washers, during the final spin. This is normal.
Check for proper water supply. Are hot and cold inlet hoses reversed?
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy saving controlled Energy Star washers use cooler wash and rinse water
wash temperatures, temperatures than your previous washer. This includes cooler
hot and warm washes.
Load not rinsed Check for proper water supply. Are hot and cold inlet hoses reversed?
Not using HE detergent or using too
much HE detergent.
Washer not loaded as recommended.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Hnletvalve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil level.
The washer is less efficient at rinsing when overloaded.
Load garments in loose heaps evenly around the basket wall.
Do not load above the stainless steel portion of the basket. The
washer will not rinse well if overloaded. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Sand, pet hair, lint, Heavy sand, pet hair, lint, and Add an Extra Rinse to the selected cycle.
etc. on load after detergent or bleach residues may
washing require additional rinsing.
Load is tangling Washer not loaded as recommended. See "Using Your Washer" section.
Not cleaning or
removing stains
Wash load not completely
covered in water.
Added more water to washer.
Washer not loaded properly.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher
speed spin.
Load garments in loose heaps evenly around the basket wall.
Do not load above the stainless steel portion of the basket.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer senses load size and adds correct amount of water. This
is normal and necessary for clothes to move.
Added water lifts the laundry off the washplate, resulting in less
effective cleaning.
Washer is less efficient at cleaning when overloaded.
Load garments in loose heaps evenly around the basket wall.
Do not load above the stainless steel portion of basket. Load
with dry items only.
Add only 1 or 2 garments after washer has started.
J
12
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