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2120
Troubleshooting
NOTE: If you are having problems after installation follow the Trouble-
shooting procedures below.
Check Amplifier for proper connections. Verify that POWER light
is on. If POWER light is on skip to Step 3, if not continue.
1. Check in-line fuse on battery positive cable. Replace if necessary.
2. Check fuse(s) on amplifier. Replace if necessary.
3. Verify that Ground connection is connected to clean metal on the
vehicle’s chassis. Repair/replace if necessary.
4. Verify there is 9 to 14.4 Volts present at the positive battery and
remote turn-on cable. Verify quality connections for both cables at
amplifier, stereo, and battery/fuseholder. Repair/replace if necessary.
Protect light is on.
1. If the Protect light is on, this is a sign of a possible short in the
speaker connections. Check for proper speaker connections and use
a volt/ohm meter to check for possible shorts in the speaker wiring.
Too low of a speaker impedance may also cause Protect to light.
Check Amplifier for audio output.
1. Verify good RCA input connections at stereo and amplifier. Check
entire length of cables for kinks, splices, etc. Test RCA inputs for AC
volts with stereo on. Repair/replace if necessary.
2. Disconnect RCA input from amplifier. Connect RCA input from test
stereo directly to amplifier input.
Check Amplifier if you experience Turn-on Pop.
1. Disconnect input signal to amplifier and turn amplifier on and off.
2. If the noise is eliminated, connect the REMOTE lead of amplifier to
source unit with a delay turn-on module.
OR
1. Use a different 12 Volt source for REMOTE lead of amplifier.
Troubleshooting
Check Amplifier if you experience excess Engine Noise.
1. Route all signal carrying wires (RCA, Speaker cables) away from
power and ground wires.
OR
1. Bypass any and all electrical components between the stereo and the
amplifier(s). Connect stereo directly to input of amplifier. If noise goes
away the unit being bypassed is the cause of the noise.
OR
1. Remove existing ground wires for all electrical components. Reground
wires to different locations. Verify that grounding location is clean,
shiny metal free of paint, rust etc.
OR
1. Add secondary ground cable from negative battery terminal to the
chassis metal or engine block of vehicle.
OR
1. Have alternator and battery load tested by your mechanic. Verify good
working order of vehicle electrical system including distributor, spark
plugs, spark plug wires, voltage regulator etc.
Remote not functioning.
1. BD amplifiers remote switch in “ON” position.
OR
2. Remote plugged into remote PLC “IN” port
Remote Lights not functioning.
1. Remote plugged into remote PLC “IN” port
Rockford Corporation offers a limited warranty on Rockford Fosgate products on the following terms:
Length of Warranty
Speakers, Signal Processors, PRIME and PUNCH Amplifiers – 1 Year
POWER Amplifiers – 2 Years
Any Factory Refurbished Product – 90 days (receipt required)
What is Covered
This warranty applies only to Rockford Fosgate products sold to consumers by Authorized Rockford Fosgate Dealers in the United States of America or its
possessions. Product purchased by consumers from an Authorized Rockford Fosgate Dealer in another country are covered only by that country’s Distribu-
tor and not by Rockford Corporation.
Who is Covered
This warranty covers only the original purchaser of Rockford product purchased from an Authorized Rockford Fosgate Dealer in the United States. In order
to receive service, the purchaser must provide Rockford with a copy of the receipt stating the customer name, dealer name, product purchased and date of
purchase.
Products found to be defective during the warranty period will be repaired or replaced (with a product deemed to be equivalent) at Rockford’s discretion.
What is Not Covered
1. Damage caused by accident, abuse, improper operations,water, theft, shipping.
2. Any cost or expense related to the removal or reinstallation of product.
3. Service performed by anyone other than Rockford or an Authorized Rockford Fosgate Service Center.
4. Any product which has had the serial number defaced, altered, or removed.
5. Subsequent damage to other components.
6. Any product purchased outside the U.S.
7. Any product not purchased from an Authorized Rockford Fosgate Dealer.
Limit on Implied Warranties
Any implied warranties including warranties of fitness for use and merchantability are limited in duration to the period of the express warranty set forth
above. Some states do not allow limitations on the length of an implied warranty, so this limitation may not apply. No person is authorized to assume for
Rockford Fosgate any other liability in connection with the sale of the product.
How to Obtain Service
Contact the Authorized Rockford Fosgate Dealer you purchased this product from. If you need further assistance, call 1-800-669-9899 for Rockford Cus-
tomer Service. You must obtain an RA# (Return Authorization number) to return any product to Rockford Fosgate. You are responsible for shipment of
product to Rockford.
EU Warranty
This product meets the current EU warranty requirements, see your Authorized dealer for details.
Warranty
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