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10
If you need to put the watch in your pocket, the lock screen is recommended to
be enabled to prevent unintended touch. When you wear the watch to a bath,
water droplets splashing onto the watch screen may also cause unintended
touch, and turning the lock screen on can solve that problem.
20. How to sync data with my Amazfit APP?
1. Activate Bluetooth on your mobile phone and open Amazfit APP. When
your Amazfit GTS is connected with your mobile phone, it will sync data
to the app automatically and you can also pull down from the home screen
of the app to sync data manually.
2. If connection fails, please try the following tips to troubleshoot:
a) Pull down from the workout page to sync data manually.
b) Force close Amazfit App, restart the app, and try syncing again.
c) Turn off and on the Bluetooth on your phone
d) Reboot your phone
21. Why can't my Amazfit GTS show caller ID but phone
number on incoming calls?
1. Open the Amazfit App and toggle on the "Show Contact Information"
option in "Profile"->"Amazfit GTS"->"Incoming Call". When the mobile
phone receives an incoming call, the caller name will be displayed on the
watch.
2. Check and open the contact permissions read by the amazfit App.
3. Check whether the third-party security app is installed on the mobile phone
(the authorization management on the third-party security software is
required to enable the permission for Amazfit app to read the contact). If
you have third-party security software, please stop third party security app
first then try again.
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