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TERMS AND CONDITIONS
Limited Warranty
TERMS AND CONDITIONS
Limited Warranty
RJ Brands, LLC d/b/a Chefman
®
offers a limited 1-year Warranty (the “Warranty”)
available on sales through authorized distributors and retailers only. Please note
that this Warranty becomes valid from the date of initial retail purchase and that the
Warranty is non-transferable and applies only to the original purchaser.
This Warranty is void without proof of purchase within the United States and Canada.
Please be aware that this Warranty supersedes all other warranties and constitutes
the entire agreement between the consumer and Chefman
®
. Any changes to the
Terms and Conditions of this Warranty must be in writing, signed by a representative
of Chefman
®
. No other party has the right or ability to alter or change the Terms and
Conditions of this Warranty.
We may ask you to please submit, via email, photos and/or video of the issue you are
experiencing. This is to help us better assess the matter and possibly offer a quick x.
Photos and/or video may also be required to determine warranty eligibility.
We encourage you to register your product. Registering can make the Warranty
process easier and can keep you informed of any updates or recalls on your product.
To register, follow the directions on the Chefman
®
Warranty Registration page in the
Chefman
®
User Guide. Please retain your proof of purchase even after registering. In
the event that you do not have proof of your purchase date, we may declare your
Warranty void or we may, at our sole discretion, apply the date of manufacture as the
purchase date for purposes of this Warranty.
WHAT THE WARRANTY COVERS
• Manufacturer Defects – Chefman
®
products are warranted against defects in material
and workmanship, under normal household use, for a period of 1 year from the date
of purchase when used in accordance with the directions listed in the Chefman
®
User
Guide. If your product does not work as it should, please contact Customer Support
at [email protected] so that we may assist you.
THIS WARRANTY DOES NOT COVER
• Misuse – Damage that occurs from neglectful or improper use of products, including,
but not limited to, damage that occurs as a result of usage with incompatible voltage,
regardless of whether the product was used with a converter or adapter. See Safety
Instructions in the Chefman
®
User Guide for information on proper use of product;
• Poor Maintenance – General lack of proper care. We encourage you to take care of your
Chefman
®
products so that you may continue to enjoy them. Please see Cleaning and
Maintenance directions in the Chefman
®
User Guide for information on proper maintenance;
• Commercial Use – Damage that occurs from commercial use;
• Normal Wear and Tear – Damage or degradation expected to occur due to normal
use over time;
• Altered Products – Damage that occurs from alterations or modications by any entity
other than Chefman
®
such as the removal of the rating label afxed to the product;
• Catastrophic Events – Damage that occurs from re, oods, or natural disasters;
• Loss of Interest – Claims of loss of interest or enjoyment.
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