Questions or Concerns?
support@etekcity.com • (855) 686-3835
Digital Luggage Scale
Model: EL19
User Manual
Care & Maintenance
Replacing the Batteries
• Do not immerse the scale in water
or use chemical detergents to clean
the scale.
• Use a damp cloth to wipe the scale
clean.
• Do not place stress on the triangle
ring when not using the scale.
1. Turn the scale over and open the
battery compartment.
2. Remove the used battery and replace
it with 1 new 3V CR2032 battery.
Make sure the + side of the battery is
facing up.
3. Replace the battery compartment
cover.
When the display reads “
”, battery
power is low. Replace the battery.
Warranty Information
Product
Digital Luggage Scale
Model
EL19
Default
Warranty Period
2 years
For your own reference, we strongly
recommend that you record your order ID and
date of purchase.
Order ID
Date of Purchase
TERMS & POLICY
Etekcity Corporation (“Etekcity”) warrants this
product to the original purchaser to be free from
defects in material and workmanship, under
normal use and conditions, for a period of 2 years
from the date of original purchase.
Etekcity agrees, at our option during the
warranty period, to repair any defect in material
or workmanship or furnish an equal product in
exchange without charge, subject to verication
of the defect or malfunction and proof of the date
of purchase.
There is no other express warranty. This warranty
does not apply:
• If the product has been modied from its
original condition;
• If the product has not been used in
accordance with directions and instructions in
the user manual;
• To damages or defects caused by accident,
abuse, misuse or improper or inadequate
maintenance;
• To damages or defects caused by service
or repair of the product performed by an
unauthorized service provider or by anyone
other than Etekcity;
• To damages or defects occurring during
commercial use, rental use, or any use for
Customer Support
If you have any questions or concerns
about your new product, please contact
our helpful Customer Support Team.
*Please have your order invoice and order ID
ready before contacting Customer Support.
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
SUPPORT HOURS
Mon–Fri, 9:00 am–5:00 pm PST/PDT
Email: support@etekcity.com
Toll-Free: (855) 686-3835
01.02_D_21I03_us
which the product is not intended;
• To damages or defects exceeding the cost of
the product.
Etekcity will not be liable for indirect, incidental,
or consequential damages in connection with the
use of the product covered by this warranty.
This warranty extends only to the original
consumer purchaser of the product and is not
transferable to any subsequent owner of the
product regardless of whether the product is
transferred during the specied term of the
warranty.
This warranty does not extend to products
purchased from unauthorized sellers. Etekcity’s
warranty extends only to products purchased from
authorized sellers that are subject to Etekcity’s
quality controls and have agreed to follow its
quality controls.
All implied warranties are limited to the period of
this limited warranty.
This warranty gives you specic legal rights
and you may also have other rights which vary
from state to state. Some states do not allow
the exclusion or limitation of incidental or
consequential damages, so the above limitation or
exclusion may not apply to you.
If you discover that your product is defective
within the specied warranty period, please
contact Customer Support via support@etekcity.
com. DO NOT dispose of your product before
contacting us. Once our Customer Support Team
has approved your request, please return the
product with a copy of the invoice and order ID.
Every Etekcity product automatically includes a
2-year warranty. To make the customer support
process quick and easy, register your product
online at www.etekcity.com/warranty.
This warranty is made by:
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
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