VC720512MUK Rev1
12-in-1 Upright and Handheld Steam Cleaner
Please read and keep these instructions for future use
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Additional micro-fibre floor cloths
may be purchased by calling our UK
helpline directly on:
0344 873 0710
IMPORTANT: To prevent limescale problems which would not be covered by
the guarantee, use only deionised, demineralised or distilled water (available
from most large supermarkets).
* Register at www.morphyrichards.co.uk/support
U
K and Ireland customers only
VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 1
2
•
WARNING: Misuse of the appliance could
cause personal injury.
•
WARNING: Disconnect from the mains supply
before carrying out any routine maintenance.
•
This appliance can be used by persons with
reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, if they have
been given supervision or instruction concerning
the use of the appliance in a safe way and
understand the hazards involved.
•
Children shall not play with the appliance.
•
Keep the appliance out of reach of children when it
is energized or cooling down.
•
The appliance is not to be used if it has been
dropped, if there are visible signs of damage or if it
is leaking.
•
The appliance must not be left unattended while
connected to the supply mains.
Personal safety
• WARNING: Never direct steam
at electrical components or
fittings. If in doubt about the
suitability of steam for cleaning
an appliance, contact the
appliance manufacturer for
advice prior to cleaning.
• WARNING: Never touch the plug
or cable with wet hands.
• WARNING: Nozzles and tools
will be hot after use. Allow to
cool before attempting to
remove.
• WARNING: Do not
discharge the
steam towards
people or
animals.
Danger of
scalding.
• WARNING: Do not use the
appliance without the filler cap
in place.
•
To protect against fire, electric
shock and personal injury, do not
immerse cord, plug or cleaner in
water or other liquid.
• The plug should be removed from
the wall socket after use, before
cleaning, filling or changing the
accessories, or carrying out user
maintenance.
Location
• Do not use or keep this product
outside.
• Do not store the appliance near
hot surfaces eg. ovens or heating
appliances.
Mains cable
• WARNING: A damaged or
severed mains cable fitted with
a plug should never be
connected to the mains supply.
It must be destroyed, as a
damaged cable becomes
hazardous if connected to a
power socket.
•
If the supply cord is damaged, it
must be replaced by the
manufacturer, its service agent, or
similarly qualified person to avoid
a hazard.
• Do not allow the mains lead to
become strained.
The use of any electrical appliance requires the following common sense safety rules.
Please read these instructions carefully before using the product.
STEAM
Health and Safety
VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 2
3
Health and safety ............................................................................
Electrical requirements ..................................................................
Product overview / Features ..........................................................
Operating the appliance .................................................................
Dual functionality ............................................................................
Upright steaming: assembly ..........................................................
Using in upright steam cleaner mode ...........................................
Using the handheld steam cleaner ...............................................
List of attachments for use on the handheld steam cleaner ......
Run-dry and blockage protection .................................................
The water tank .................................................................................
After use ...........................................................................................
Storage .............................................................................................
Maintenance ....................................................................................
Contact us .......................................................................................
Notes ................................................................................................
Guarantee ........................................................................................
Contents
2
3
4
5
5
5
6 & 7
7
8
9
9
9
9
10
10
10 & 11
12
Product safety
• WARNING: Always test on an
inconspicuous area first. Never
u
se on materials that can not
resist high temperature, such as
d
ralon, natural fur etc.
•
Never modify the steam cleaner in
a
ny way.
• Never operate the steam cleaner
without water in the tank. Always
top-up with water during extended
p
eriods of use.
• N
ever fill the steam cleaner’s tank
with anything other than
d
eionised, demineralised or
distilled water.
Other safety considerations
• Do not use any chemical
detergents, perfumes, alcohol or
d
escaler etc in water.
• Repairs to electrical appliances
a
re only to be undertaken by
trained personnel.
• U
nprofessional repairs can be
dangerous for users.
• U
se only genuine Morphy
Richards spare parts and
accessories.
• This steam cleaner is intended for
domestic use only. Misuse or use
f
or commercial or any other
purpose will render the guarantee
invalid.
Electrical requirements
• Check that the voltage on the
rating plate of your appliance
c
orresponds with your house
electricity supply which must be
A
.C. (Alternating Current).
• WARNING: This appliance must
b
e earthed.
•
Should the fuse in the mains plug
require changing, replace it with a
fuse of the same rating as
o
riginally fitted.
Specifications
• R
ated voltage: 220-240VAC
• Rated frequency: 50/60Hz
• Rated power: 1500W
• Water tank capacity: 380ml
VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 3
4
Features
(1) Upright handle
(2) Upright handle release
button
(3) Handheld release button
(4) Power cord
(5) Upper cord storage hook
(rotatable)
(6) Handheld handle
(7) Main body
(8) Handheld steam cleaner
(9) On/Off power switch and
steam dial
(10) Power indicator light
(11) Water tank
(12) Lower cord storage hook
(rotatable)
(13) Floorhead rest catch
(14) Filler cap
(15) Water tube with brass ball
weight attached
(16) Floorhead release button
(on reverse side of the main
body)
(17) Floorhead
(18) Micro-fibre floor cloth
(with hook and loop
fastener pads)
(19) Carpet glider
(20) Funnel
(21) Filling jug
(22) Spatula attachment
(23) Angled nozzle attachment
(24) Crevice brush attachment
(25) Accessory adaptor
(26) Nylon brush attachment
(27) Brass brush attachment
(28) Utility nozzle
(29) Squeegee attachment
(attaches to utility nozzle)
(30) Elasticated utility cloth
(attaches to utility nozzle)
Product overview
1
2
3
4
5
7
9
10
11
12
13
15
14
17
18 19
20
21
24
23
22
27
26
25
28
29
30
6
8
16
VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 4
5
Dual functionality
Upright steam cleaning Handheld steam cleaning
Your steam cleaner can easily be configured into
two different cleaning modes:
• Upright steam cleaner for floors and carpets.
• Handheld steam cleaner (8) for cleaning vertical
or hard to reach surfaces.
Attachments (22-30) can be used on the
handheld steam cleaner.
Upright steam cleaning: assembly
C
D
B
A
E
A Lower the main body (7) onto the floorhead
(17) until the floorhead release button (16) on
the back of the main body clicks into place.
B Insert the steam outlet nozzle at the bottom
end of the handheld steam cleaner
(8) into the
adaptor at the bottom of the space in the front
of the main body.
C Push the steam cleaner firmly into the space
in the main body until it clicks into place.
D Attach the micro-fibre floor cloth (18) to the
floorhead using the hook and loop fastener
pads.
E Raise the upright handle (1) into position until
it clicks.
To fold it back down again for storage, press
the upright handle release button
(2).
I
MPORTANT: Please remember that the steam cleaner operates by emitting steam at an increased
temperature of 115
o
C. Always test on an inconspicuous area first. Never use it on objects or
s
urfaces which cannot resist this temperature, or on surfaces with coatings or polishes, or on
delicate materials such as dralon, plastic, natural fur or antique items etc.
If in doubt, check carefully on a part of the material where minor marks will not matter.
IMPORTANT: Do not use disinfectant, detergents, cleaning solutions, scented oils or scented water,
b
leach or vinegar in your steam product. They will cause damage to your product and invalidate
your guarantee. We recommend you only use deionised or distilled water, or Morphy Richards
w
ater softener bottles, to fill your steam cleaner.
Operating the appliance
VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 5
6
Using in upright steam cleaning mode
2
Attach the micro-fibre floor cloth (18) to the
floorhead (17), securing it in place using the
hook and loop fastener pads.
Remove the handheld steam cleaner (8) from the
main body (7) by pressing the handheld release
button (3). Open the filler cap (14) by lifting the tab.
Fill the water tank (11) using the funnel (20) and
filling jug (21).
IMPORTANT: To prevent limescale build-up in the
water tank, never fill the steam cleaner’s tank
with anything other than deionised,
demineralised or distilled water (available from
most leading supermarkets). Any problems
arising from limescale will invalidate the product
guarantee.
Close the filler cap. Reposition the handheld steam
cleaner back into the main body (see points B and
C of ‘Upright Steam Cleaning: Assembly’).
Rotate the upper cord storage hook
(5) to
quickly release the power cord (4).
4
WARNING: Before switching ON, ensure the
floorhead (17) is located safely away from
persons or animals.
Plug in at the mains outlet and switch on the
steam cleaner by rotating the steam dial
(9) to
your desired setting. The power indicator light (10)
will illuminate green and steam will be emitted
after around 40 seconds.
1
I
MPORTANT: Before use, hardfloors should be thoroughly swept and carpets should be thoroughly dry
vacuumed. However, we recommend that the steam cleaner is not used on:
• bare wooden floors or any surfaces where wood is exposed (as it will absorb moisture and may distort).
• d
amaged hardfloors or hardfloors with gaps present (as it will absorb moisture and may distort).
A
lso, do not keep the steam cleaner in one place for an extended period, because the continual heat may
cause damage to carpets and laminate flooring.
P
lease disconnect and allow the unit to cool before changing cloths and attachments.
VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 6
7
7
This function is ideal for cleaning vertical
surfaces and hard to reach places.
Separate the handheld steam cleaner
(8) from
the main body (7) by pressing the handheld
release button (3) on the front of the main body.
Pull the handheld steam cleaner up and out of
the main body.
In order to use all of the accessories (excluding
the utility nozzle
(28) and squeegee attachment
(29)), the accessory adaptor (25) must firstly be
attached onto the handheld steam cleaner
(8).
This can be done by completing the following:
A Slide the adaptor into the nozzle of the handheld
steam cleaner with the release catch on the
underside of the nozzle in line with the square
hole on the adaptor.
Push together and fix into place.
B Attach the desired accessory to the end of the
adaptor by aligning the raised circular sections
on the adaptor with the gaps on the accessory
(ensure the same-sized gaps and circular
sections align with each other).
Twist the accessory until the arrow on the
adaptor aligns with the arrow on the accessory.
NOTE: handheld mode has been designed for
one-handed use.
Warning
WARNING: Switch OFF and unplug before
changing nozzles. After use, nozzles will be
very hot. Allow to cool before handling.
WARNING: When using in the handheld mode,
only ever hold the product by the handheld
handle
(6)
.
The underside of the handheld steam cleaner
(8)
will become warm during use - this is
normal. Never place the product on delicate
surfaces that could be affected by heat.
Never block any nozzle, eg. by holding against a
surface being cleaned.
A
25
B
Using in upright steam cleaning mode (continued)
5
Place the floorhead (17) on the floor. Hold the
floorhead to the floor with your foot and tilt the
main body (7) back, releasing the floorhead
from the floorhead rest catch (13).
Slowly push the cleaner back and forth along
the floor.
6
If cleaning carpet, rest the floorhead (17) with
the micro-fibre floor cloth (18) attached into the
carpet glider (19) to make it easier to move the
floorhead across the carpet.
NOTE: The carpet glider has clips around the
edge to attach it securely to the floorhead.
Using the handheld steam cleaner
VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 7
Utility nozzle (28) is the base attachment for
attaching all the following accessories:
Elasticated utility cloth (30) for covering the
utility nozzle when cleaning upholstery and
bedding.
Squeegee attachment (29) can be attached to
the utility nozzle by inserting the hooks at the
back of the squeegee attachment into the loops
on the back of the utility nozzle, then secure the
front of the utility nozzle into the locking clip on
the top of the squeegee attachment (as shown).
Remove the squeegee attachment after use by
holding the locking clip forward. The utility nozzle
should still be hooked into the loops on the rear of
the squeegee attachment, pivot the utility nozzle
up and unhook from the loops to lift it away.
The squeegee nozzle is ideal for cleaning tiled or
glass areas such as windows or mirror panels. To
clean windows, start at the top, press the
squeegee to the surface and drag downwards in
straight passes from top to bottom. Wipe the
rubber blade and the bottom edge of the window
dry after each pass. For small window panels,
remove the squeegee attachment and spray the
steam directly onto the surface. Use the
squeegee separately to wipe away the moisture.
WARNING: Do not use on very cold glass, as
the sudden temperature change may crack
the glass.
Elasticated utility cloth (30) attaches to the
utility nozzle. This accessory is useful for cleaning
tiled or glass surfaces, cabinets and worktops in
kitchens and bathrooms, plus upholstery,
curtains, blinds, pillows and mattresses.
8
List of attachments for use on the handheld steam cleaner
A
ccessory adaptor (25)
t
his attachment is the
base attachment for all handheld accessories,
e
xcluding the utility nozzle.
It can also be used alone to clean places or
crevices that are not easily accessible.
A
ngled nozzle attachment
(
23)
t
o clean sanitary
ware such as toilet bowls, taps or drain covers.
P
oint it directly at non-permanent stains on
c
arpets or upholstery whilst holding a clean cloth
near the stained area to capture any loosened dirt.
Spatula attachment (22) to remove stubborn
deposits, or to help de-ice the refrigerator or
freezer.
Nylon brush attachment (26) for use on tiles,
o
vens, wheels, glass etc.
Brass brush attachment (27) for use on hard
s
tainless-steel surfaces such as barbecue grills.
Crevice brush attachment (24) to remove dirt
f
rom grooves and crevices.
2930
2828
24
23
22
25
26
27
VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 8
9
The brass ball weight (15)
The brass ball weight inside the water tank is
attached to the end of the suction hose. The ball
is weighted and designed to freely move around
the water tank of the handheld steam cleaner (8).
If the ball does get stuck outside the water level,
gently shake the product until it comes free. The
ball must remain in the water so steam can be
generated whenever the steam trigger is pressed
regardless of the orientation of the handheld
steam cleaner.
Rinsing the water tank
Regularly rinse the water tank to release any
deposits that have collected on the bottom of the
tank. Only use deionised, demineralised or
distilled water (available from most large
supermarkets) and close the filler cap to allow
vigorous rinsing.
Follow the two maintenance steps below after
every use.
1. Switch the cleaner off and unplug from the
socket. Place immediately on a suitable surface
(eg. tiled floor) where the residual heat/moisture in
the floor nozzle/cloth will not affect the surface.
Wait until the cleaner has cooled down
completely.
2. Empty the water tank (11) by lifting the filler cap
(14) and pouring out the water. Allow the inside of
the water tank to dry out before replacing the filler
cap.
We recommend storing the steam cleaner with
the carpet glider
(19) attached, but the cloths
removed to minimise the likelihood of any water
leaking onto surfaces.
Wrap the cord around the two cord storage hooks
(5/12), rotating the upper storage hook (5)
upwards to secure the power cord (4) in place.
The upright handle
(1) is collapsible for compact
storage by pressing the upright handle release
button (2).
WARNING: When locking the handle, keep this
area clear. Be careful not to trap your fingers
or any loose items of clothing etc.
The water tank
After use
Storage
Run-dry and blockage protection
I
f the steam cleaner is operated without water, then after a few minutes the pump that supplies the
water to the boiler will stop and the power indicator light
(10) will change colour from green to red. If this
h
appens, switch the product off, refill the tank and then switch back on. After the 40 second heat-up
t
ime, the pump will start to work and steam will be emitted.
T
he power indicator light
(
10)
w
ill also change from green to red (and the pump stop) if there is a
blockage to the steam nozzle. If this happens, switch off and allow the product to cool before examining
the nozzle for a potential blockage.
NOTE: Using the product with tap water can result in a build-up of limescale inside the product
boiler that may cause a blockage. This would not be covered by the guarantee.
WARNING: Never attempt to use descaler in the product.
Please contact our Consumer Care Helpline on 0344 871 0944 for further advice.
VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 9
10
N
o
t
e
s
W
ARNING: Always unplug the steam cleaner
from the mains supply before undertaking any
m
aintenance procedures.
Overall maintenance
Y
our cleaner is manufactured to withstand normal
day-to-day use, but an occasional wipe over with
a
damp cloth will help maintain it. Abrasive
cleaners should not be used.
Cleaning the cloths
The micro-fibre floor cloth (18) and the
elasticated utility cloth (30) can all be machine
washed (40ºC max). For heavy soiling, soak the
cloths in warm water and detergent or a mild
stain remover.
IMPORTANT: Do not use bleach or fabric
softener.
Allow cloths to completely dry before storing.
Replacement cloths can be purchased by calling
our UK helpline directly on: 0344 873 0710 or
logging onto www.morphyrichards.com.
Maintaining the attachments
Dirt and blockages should be regularly removed
from the attachments to help prolong their usage.
Helpline
If you are having a problem with your appliance,
p
lease call our Helpline, as we are more likely to
be able to help than the store you purchased the
item from.
Please have the product name, model number
a
nd serial number to hand when you call to help
us deal with your enquiry quicker.
U
K Helpline: 0344 871 0944
I
RE Helpline: 1800 409 119
S
pares: 0344 873 0710
Talk To Us
If you have any questions or comments, or want
some great tips to help you get the most out of
your products, join us online:
Blog: www.morphyrichards.co.uk/blog
Facebook: www.facebook.com/morphyrichardsuk
Twitter: www.twitter.com/loveyourmorphy
Website: www.morphyrichards.com
Contact usMaintenance
VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 10
11
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VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 11
VC720512MUK Rev1 04/20
Your standard 1 year guarantee is extended for an
a
dditional 12 months when you register the product within
2
8 days of purchase with Morphy Richards. If you do not
register the product with Morphy Richards within 28 days,
your product is guaranteed for 1 year. To validate your 2
year guarantee, register with us online at
w
ww.morphyrichards.co.uk
Or call our customer registration line
U
K
0
344 871 0242
IRE 1800 409 119
N.B. Each qualifying product needs to be registered with
Morphy Richards individually.
P
lease note that the 2 year guarantee is only available
i
n the UK and Ireland. Please refer to the 1 year guarantee
for more information.
To qualify for the 1 year guarantee, the appliance must
have been used according to the instructions supplied.
It is important to retain the retailer’s receipt as proof of
purchase. Staple your receipt to this back cover for future
reference.
Please quote the following information if the product
develops a fault. These numbers can be found on the base
of the product.
Model no. Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase, it should
be returned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 12 months (2
years if registered) of original purchase, you should contact
the Helpline number quoting Model number and Serial
number on the product, or write to Morphy Richards at the
address shown.
You may be asked to return a copy of proof of purchase.
Subject to the exclusions set out below (see Exclusions),
the faulty appliance will then be repaired or replaced and
dispatched usually within 7 working days of receipt.
If you suspect a fault, follow the simple checks detailed
below before retrying the appliance or calling the helpline.
• Check the steam outlet is not blocked.
• Check the plug is firmly in the socket.
• Check the socket is working by trying another appliance.
• Check the fuse in the plug.
If, for any reason, this item is replaced during the 1 year
guarantee period, the guarantee on the new item will be
c
alculated from original purchase date. Therefore it is vital
t
o retain your original till receipt or invoice to indicate the
d
ate of initial purchase.
T
his appliance is intended for domestic use only. Misuse
o
r use for commercial or any other purpose will render the
guarantee invalid.
M
orphy Richards shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1 The fault has been caused or is attributable to accidental
u
se, misuse, negligent use or used contrary to the
m
anufacturer’s recommendations or where the fault has
been caused by power surges or damage caused in transit.
2 T
he appliance has been used on a voltage supply other
t
han that stamped on the products.
3 Repairs have been attempted by persons other than our
s
ervice staff (or authorised dealer).
4 The appliance has been used for hire purposes or non
domestic use.
5 The appliance is second hand.
6 Morphy Richards reserves the right not to carry out any
type of servicing under the guarantee at its discretion.
7 The guarantee excludes consumables such as cloths and
brushes.
8 Any problems arise as a result of limescale build-up.
• This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered
as an additional benefit and does not affect your statutory
rights as a consumer. Morphy Richards products are
intended for household use only. See usage limitations
within the location safety instructions.
Morphy Richards has a policy of continuous improvement
in product quality and design. The company, therefore
reserves the right to change the specification of
its models at any time.
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not be
disposed of with household waste. Please recycle
where facilities exist. Check with your Local Authority
or retailer for recycling advice in your country.
Exclusions
Registering your 2 year
guarantee
Your 1 year guarantee
Disclaimer
The After Sales Division
Morphy Richards Ltd
Mexborough,
South Yorkshire,
England, S64 8AJ
IF YOU ARE HAVING A PROBLEM
WITH ONE OF OUR PRODUCTS,
CALL OUR HELPLINE:
UK: 0344 871 0944
EIRE: 1800 409 119
SPARES: 0344 873 0710
VC720512MUK Rev1.qxp_Instruction Book 15/04/2020 10:40 Page 12
