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W415-3006 / A / 05.27.21
EN
32
10.0 maintenance / cleaning instructions
!
WARNING
• Glass embers may have sharp edges. Wear safety glasses and gloves when handling. Do not change or
substitute the glass ember material provided with this appliance. If replacing, use only replacement glass
embers available from your local authorized dealer/distributor.
• To avoid the possibility of burns, maintenance should be done only when the appliance is cool. Avoid
unprotected contact with hot surfaces. Ensure burner is turned off. Turn gas off at source and disconnect the
appliance before servicing. Clean the appliance in an area where cleaning solutions will not harm decks, lawns,
or patios. Do not use flammable, corrosive, or abrasive cleaners.
• Stainless steel tends to oxidize or stain in the presence of chlorides and sulfides, particularly in coastal areas
and other harsh environments, such as the warm, highly humid atmosphere around pools and hot tubs. These
stains could be perceived as rust, but can be easily removed or prevented. To provide stain prevention and
removal, wash all stainless steel and chrome surfaces every 3-4 weeks or as often as required with fresh water
and/or stainless steel cleaner.
• Control Panel: The control panel text is printed directly on the stainless steel and with proper maintenance will
remain dark and legible. To clean the panel, use only warm soapy water. Never apply abrasive cleaners on any
stainless surfaces, especially the printed portion of the control panel or the printing will gradually rub off.
• Hose: Check for abrasions, melting, cuts, and cracks in the hose. If any of these conditions exist, do not use
the appliance. Have the part replaced by your Napoleon dealer or qualified gas installer.
• Cleaning Inside the Appliance: While washing your appliance, be sure to keep the area around the burner
and pilot assembly dry at all times.
• If the gas control is exposed to water in any way, DO NOT try to use the appliance. The gas control must be
replaced.
• Burner: The burner is made from heavy wall 304 stainless steel, but extreme heat and a corrosive environment
can cause surface corrosion to occur. This can be removed with a brass wire brush. Inspect the burner at least
annually for cracks, insect nests, excessive corrosion or any other damage. If the burner is damaged, it must
be replaced with a burner specified by the manufacturer before the appliance is put into operation.
• Beware of spiders! Spiders and insects are attracted to the smell of propane and natural gas. The burner is
equipped with an insect screen on the air shutter, which reduces the likelihood of insects building nests inside
the burner but does not entirely eliminate the problem. A nest or web can cause the burner to burn with a soft
yellow or orange flame or cause a fire (flashback) at the air shutter underneath the control panel. Other warning
signs that may indicate a problem are: strong or unusual odour coming from the appliance; continued difficulty
or delayed ignition; flame appears either very short or very long; flame only burns part way across the burner;
excessive soot building up on the glass embers.
• To clean the inside of the burner, it must be accessed from the inlet beneath the burner tray. Remove the
front glass shield and the glass embers, and examine the burner. If dirty, clean with a wire brush. Remove the
screws that attach the burner tray and lift to set it on an angle for access. Take care not to damage pilot tube
and wires. Use a flexible venturi tube brush to clean the inside of the burner. Shake any loose debris from the
burner through the gas inlet. Check the burner ports and valve orifices for blockages. Burner ports can close
over time due to debris and corrosion. Use an opened paperclip or a drill bit to clean them.
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