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2
EN
www.napoleon.com
N415-0518 SEP 25.20
NAPOLEON LIMITED LIFETIME WARRANTY
FOR PRESTIGE
®
, PRESTIGE PRO
™
AND BUILT-IN SERIES MODELS
PARTS FOR 15 YEARS +
LIFETIME MAJOR COMPONENTS
Napoleon products are designed with superior components and materials and are as-
sembled by trained craftsmen who take great pride in their work. The burner and
valve assembly are leak tested and test-fi red at a quality test station. This grill has
been thoroughly inspected by a qualifi ed technician before packaging and shipping to
ensure that you, the customer, receive the quality product you expect from Napoleon.
Thank you for purchasing a Napoleon product. Napoleon (Wolf Steel Ltd, Barrie, ON,
Canada) warrants that the components in your new Napoleon product will be free from
defects in material and workmanship from the date of purchase, for a period of 15 years.
Hood ................................................................................................................................................... Lifetime
Stainless Steel Lid ................................................................................................................................. Lifetime
Porcelain Enamel Lid ............................................................................................................................. Lifetime
Aluminum Castings ................................................................................................................................ Lifetime
Stainless Steel Cooking Grids .................................................................................................................. Lifetime
Stainless Steel Tube Burners ................................................................................................................... Lifetime
Stainless Steel Sear Plates .................................................................................................................... 15 Years
Porcelain Enamel Cast Iron Grids ............................................................................................................ 15 Years
Stainless Steel Infrared Rotisserie .......................................................................................................... 15 Years
Infrared Bottom/Side Burner .................................................................................................................. 15 Years
All Other Parts ..................................................................................................................................... 15 Years
This Limited Warranty creates a warranty period as specifi ed in the aforementioned table, for products purchased through an authorized
Napoleon dealer, and entitles the original purchaser (or gift recipient in the case where a new product is given as a gift) to the specifi ed cover-
age in respect of any component replaced within the warranty period, either by Napoleon or an authorized Napoleon dealer, to replace a compo-
nent of such product that has failed in normal private use as a result of a manufacturing defect. This warranty does not cover accessories or bonus items.
For greater certainty, “normal private use” of a product means that the product: has been installed (where applicable) by a licensed, authorized service techni-
cian or contractor, in accordance with the installation instructions included with the product and all local and national building and fi re codes; has been properly
cleaned and maintained according the to the instructions; and has not been used as a communal amenity or in a commercial application. In the case of use in
communal or commercial applications (where approved), the warranty is reduced to a period of two (2) years.
Similarly, “failure” does not include: damage caused by over-fi ring, blow outs caused by environmental conditions such as strong winds or inadequate ventilation,
scratches, dents, corrosion, deterioration of painted and plated fi nishes, discoloration caused by heat, abrasive or chemical cleaners or UV exposure, chipping of
porcelain enameled parts, or damages caused by misuse, accident, hail, grease fi res, lack of cleaning and maintenance, hostile environments such as salt or chlorine,
alterations, abuse, neglect or parts installed from other manufacturers. If you live in a coastal area, or have your product located near a pool or hot tub, maintenance in-
cludes regular washing and rinsing of the exterior surfaces as outlined in the accompanying owner’s manual, in order to prevent surface corrosion. Should deterioration
of parts occur to the degree of non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided.
Parts replaced under this warranty are warranted only for the balance of the period specifi ed in the aforementioned table.
The replacement component is the sole responsibility of Napoleon defi ned by this warranty; in no event will Napoleon be responsible for installation, labor or any
other costs or expenses related to the re-installation of a warranted part, for any incidental, consequential or indirect damages, or for any handling and transpor-
tation charges or export duties.
The use and/or installation of parts on your Napoleon product that are not genuine Napoleon parts will void this warranty, and any damages that result hereby
are not covered by this warranty. Any conversion of a gas grill not authorized by Napoleon and performed by a Napoleon authorized service technician will void
this warranty.
This warranty is provided in addition to any rights afforded to you by local laws. These and other statutory rights remain unaffected by this war-
ranty provision. Accordingly, this warranty imposes no obligation upon Napoleon to keep parts in stock. Based on the availability of parts,
Napoleon may at its discretion discharge all obligations by providing a customer a prorated credit towards a new product. Napoleon may from time to time up-
date the design of its products. Nothing contained in this warranty shall be construed as obligating Napoleon to incorporate such design updates into previously
manufactured products, nor shall such updates be construed as an admission that previous designs were defective.
Registering your Napoleon product confi rms your warranty coverage, will expedite any warranty claims you may need to make, and provides a link between you
and Napoleon in case we ever need to contact you. When making warranty claims, Napoleon representatives may request from you the bill of sale or copy, together
with a serial number and a model number. Napoleon reserves the right to have its representative inspect any product or part prior to honoring any warranty claim.
You must contact Napoleon Customer Service or an authorized Napoleon dealer to obtain the benefi t of the warranty coverage.
CONDITIONS AND LIMITATIONS:
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