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5
• You should not use water from domestic appliances, with additives (starch, perfume, etc.) , rain water, boiled, filtered,
bottled water. Do not use pure distilled nor pure demineralized water. Such water might affect steam attributes and at
high temperature generate steam chamber sediment, liable to stain your linen and cause early appliance aging.
SAVE THESE INSTRUCTIONS
Help protect the environment!
Your appliance contains a number of recoverable or recyclable materials.
Take these to a collection centre, or to an approved service centre for processing.
Troubleshooting problems with your appliance
PROBLEMS CAUSES SOLUTIONS
Water is dripping
from the holes in the
soleplate
The water has condensed in
the tubes because you are
using the steamer for the first
time or have not used it for
a while.
Press the steam button away from your iron-
ing board until the iron emits steam.
The soleplate is not hot
enough to pro-duce steam.
Set the appliance to the steam zone* (see
user manual).
Traces of water appear
on the laundry
Your ironing board cover is
saturated with water as it is
not suitable for the power of
your appliance.
Ensure you use a suitable ironing board (a
mesh ironing board which prevents con-
densation).
White streaks are drip-
ping from the holes in
the soleplate
Your boiler is emitting
limescale as it is not rinsed
regularly.
Rinse the boiler as instructed in the user
manual.
Brown streaks are drip-
ping from the holes in
the soleplate and stain-
ing the laundry
You are using chemical des-
caling agents or additives in
the water.
Never add any product to the boiler (see the
section “What water should I use?”)
The soleplate is dirty or
brown and may mark
the laundry
The appliance is being used
on too high a temperature.
Clean the soleplate as instructed in the user
manual. Use a lower temperature.
The soleplate is
scratched or damaged
You have placed your iron flat
down on the metal iron rest.
Always place your iron on its heel or on the
iron rest.
The red “WATER” indica-
tor light is flashing*
You have not filled the water
tank.
Fill in the water tank and press the “OK”
button located on the control panel until the
indicator light goes off.
You have not pressed the “OK”
button.
Press the “OK” button located on the control
panel until the indicator light goes off.
The “anti-scale” indicator
light is flashing*
You have not pressed the “OK”
button.
Press the “OK” button located on the control
panel until the indicator light goes off.
The appliance will not
turn on or the iron
indicator light and the
“ON-OFF” indicator light
will not turn on.*
The “auto-off” system is acti-
vated after non-use and has
turned off your appliance.
Press the “ON-OFF” restart button located on
the control panel.
The red “WATER” indica-
tor light is flashing and
the “ON-OFF” button is
not working.*
The appliance has been
stored in a cold area (around
<10C°)
Unplug the appliance. Leave the appli-ance
for 3 hours until it reaches ambient tem-
perature.
A loud noise from the
appliance.
Not enough water in the tank. Fill the tank.
*Depending on the model
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