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13
PROBLEM SOLUTION
WATER REMAINS IN THE TUB/WILL
NOT DRAIN
Be sure the cycle has completed (the Clean indicator is on). If it has not, you will need to
resume the cycle by pressing closing the door and pressing the START keypad.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been
removed from the disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or disposer.
Check your house fuse or circuit breaker.
HARD WATER (WHITE RESIDUE ON
DISHWASHER INTERIOR OR
GLASSWARE)
NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher
and make it difficult to achieve good cleaning. A water softener is strongly recommended
if your hardness is 15 grains or more. If a water softener is not installed, the following
steps may help:
Use a commercial cleaner (affresh
®
† dishwasher cleaner recommended) designed for
dishwashers once per month.
Always use a rinse aid.
Always use a high-quality, fresh detergent.
Use a detergent booster/water softener additive designed for dishwashers.
ODORS NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load
until a full load is ready to run.
Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar
in an upright 2-cup glass measuring cup in the lower rack. Run a Normal cycle with the
Heat Dry option turned off. Do not use detergent.
The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not
Drain” in the “Troubleshooting” section.
NOISY Surging sounds can occur periodically throughout the cycle while the dishwasher is
draining. Normal water valve hissing may be heard periodically.
A normal snap sound may be heard when the detergent dispenser opens during the
cycle and when the door is opened at the end of the cycle.
Improper installation will affect noise levels.
A thumping sound may be heard if items extend beyond the racks and interfere with the
wash arms.
Readjust the dishware and resume the cycle.
FOOD SOILS REMAIN ON DISHES Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the
washing performance. See the “Dishwasher Use” section.
Select the proper cycle and option for the type of soils. The PowerBlast
®
cycle with the
High Temp Wash option can be used for tougher loads.
Be sure the incoming water temperature is at least 120°F (49°C).
Use the proper amount of fresh detergent. More detergent is needed for heavier soiled
loads and hard water conditions.
Scrape food from dishes prior to loading (do not prerinse).
DISHES DIRTY/SUDS IN
DISHWASHER/CYCLE NOT
COMPLETE
If foam or suds are detected by the dishwasher sensing system, the dishwasher may not
operate properly or may not fill with water.
Suds can come from:
■ Using the incorrect type of detergent, such as dish detergent for hand washing
dishes, laundry detergent, or hand soap.
■ Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.
■ Using an excessive amount of dishwasher detergent.
■ Inadequate rinsing off detergent from dishes washed by hand before loading them
into the dishwasher.
Call for service.
If no water was present in the machine at any time during a heated wash cycle, the
cycle will end and the Clean indicator will not come on. See “Will Not Fill” in the
“Troubleshooting” section.
DID NOT SANITIZE If the Sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted
in the final rinse or the temperature for your water heater is set too low. Set your water
heater to 120ºF (49°C).
DAMAGE TO DISHWARE Improper loading can cause dishes to become chipped or damaged. (See specific
loading instructions within this guide.)
†affresh
®
is a registered trademark of Whirlpool U.S.A.
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