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12
Troubleshooting
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual or visit www.maytag.com/product_help. In Canada, visit www.maytag.ca/product_help.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Maytag Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in the correspondence.
In Canada:
Maytag Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
PROBLEM SOLUTION
DISHWASHER DOES NOT RUN NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start light is blinking, press the START keyoad and close the door within 4 seconds.
Be sure the door is closed and latched.
■ Check that there is not an interference with large casserole dishes and the wash system at
the back of the dishwasher.
■ Check to see if any items are protruding through the bottom or back of the rack. Also
check to see if tall items are hitting the upper rack or spray arm. Adjust loading as
necessary to ensure door is closed and latched.
Press the START keypads or open and close the door before selecting your cycle/option.
Controls must be awakened after a period of inactivity.
Be sure the Control/Lock feature is not on. If the control lock indicator is lit, press and hold
SANI RINSE for 3 seconds. The Control Lock light will turn off and you can then operate the
controls.
Be sure you have selected a cycle. See “Cycle and Option Descriptions” section.
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
If lights other than Start blink and the unit will not run, you will need to call for service.
DETERGENT REMAINS IN THE
DISPENSER OR TABLET IS ON
BOTTOM OF TUB
Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may
be blocking the detergent dispenser from opening properly.
Be sure your detergent is fresh and lump free.
Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need
to resume the cycle by closing the door and pressing START.
CYCLE RUNS TOO LONG NOTES:
■ To use less water and reduce energy consumption, you will encounter cycles that typically
run for up to 3 hours.
■ A water heater setting of 120°F (49°C) is best the dishwasher will delay longer while
heating cooler water.
■ Some options will add time to the cycle. See the “Cycle and Option Descriptions” section.
The Heat Dry option adds approximately 45 minutes.
Try the Quick Wash cycle.
Run the hot water at a faucet close to the dishwasher before starting the cycle.
DISHWASHER NOT DRYING NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a
porous surface, which tends to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the Heated Dry option is needed for proper drying.
Proper loading of items can affect drying. (See specific loading instructions within this guide.)
Glasses and cups with concave bottoms hold water. This water may spill onto other items
when unloading.
■ Unload the bottom rack first.
■ Locate these items on the more slanted side of the rack for improved results.
WILL NOT FILL Be sure the water to the dishwasher is turned on.
Check that the overfill protection float is free from obstructions. See the “Parts and Features”
section.
Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not
operate properly or may not fill with water. See “Blinking Lights” in the “Troubleshooting”
section.
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