Kenmore 74147 24.5 cu. ft. 33" Smart Wi-Fi Enabled French Door Bottom-Freezer Refrigerator – Black Stainless Steel

Product's Documents

Below are documents related to this product, you can read online or download:

User Manual

This is the main product document for model 74147.

The file format is pdf, 50 pages, you can download this manual here .

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Use & Care Guide
Model 795.7414*
Bottom Freezer
Refrigerator
* = color number
MFL67227109
Transform SR Brands Management LLC
Homan Estates, IL 60179 U.S.A.
www.kenmore.com
MFL67227109
®
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2
TABLE OF CONTENTS
Warranty............................................................................. 3
Product Record .................................................. 4
Important Safety Instructions
........................... 4-6
Electrical & Grounding Requirements
..............7
Parts and Features
....................................................... 8
Refrigerator Installation .............................. 9-16
Unpacking Your Refrigerator .......................... 9
Dimensions and Clearances ...........................9
Prior to Use .....................................................10
Installation
.................................................................... 10
Removing/Replacing Refrigerator and
Freezer Handles and Doors
...........................11-15
Leveling and Door Alignment ......................16
Using Your Refrigerator .............................17-31
Setting the Controls ..................................17-18
Smart Features ..........................................19-21
In-Door Ice Bin
...........................................................22
Automatic Icemaker ............................... 23-24
Food Storage Guide .................................... 25
Refrigerator Section
Water Dispenser ........................................... 26
Refrigerator Shelves
............................................... 27
Humidity Controlled Crispers ...................... 28
Temperature Controlled Pantry Drawer .......28
Door Bins ..........................................................29
Replacing the Air Filter ..................................29
Freezer Section
Extra Ice Bin ................................................. 30
Pullout Drawer ............................................... 30
Durabase ........................................................ 31
Durabase Divider ........................................... 31
Water Filter ................................................32-35
Care And Cleaning ................................... 36-37
General Cleaning Tips ................................ 36
Outside ........................................................... 36
Inside Walls ................................................... 36
Door Liner And Gaskets ............................... 36
Plastic Parts .................................................... 36
Condenser Coils ............................................. 36
LED Light Replacement ................................ 37
Power Interruptions ....................................... 37
When You Go On Vacation ........................ 37
When You Move ............................................ 37
Connecting the Water Line ......................38-40
Troubleshooting Guide ..............................41-49
Service ...............................................Back Cover
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3
WARRANTY
REFRIGERATOR WARRANTY
Kenmore Limited Warranty
WITH PROOF OF SALE the following warranty coverage applies when this appliance is correctly installed, operated and
maintained according to all supplied instructions.
One Year on Appliance
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective
appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.
Lifetime on Storage Bins
FOR AS LONG AS IT IS USED from the date of sale, a free replacement will be supplied for a defective refrigerator or freezer


bins, and does not apply to any other related component or mechanism. You are responsible for the labor cost of bin installation

is ever used for other than private household purposes. *Warranty coverage applies to door bins, drawer bins and basket bins.

For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty
All warranty coverage applies for only 90 DAYS from the sale date if this appliance is ever used for other than private household
purposes.
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
1. 
bulbs.
2. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation and
maintenance.
3. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with
house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.
4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including
installation that was not in accord with electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained
according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse,
misuse or use for other than its intended purpose.
7. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners,
chemicals or utensils other than those recommended in all instructions supplied with the product.
8. 
9. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the

Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein.

the appliance and for as long as used on the storage bins, or the shortest period allowed by law. Seller shall not be liable
for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or

limitations may not apply to you.
This warranty applies only while this appliance is used in the United States.

Transform SR Brands Management LLC, Homan Estates, IL 60179
®
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4
PRODUCT RECORD
IMPORTANT SAFETY INSTRUCTIONS
WARNING


items of information available whenever you contact Sears concerning your product.
Model No.___________________ Date of Purchase ___________________
Serial No.___________________
Save these instructions and attach your sales receipt for future reference.
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and follow all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will
follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
To reduce the risk of explosion, re, death, electric shock, scalding or injury to persons when using this product,
follow basic precautions, including the following.
INSTALLATION
To reduce the risk of injury to persons, adhere to all
industry recommended safety procedures including the
use of long-sleeved gloves and safety glasses.
Never attempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled,
or has missing or broken parts, including a damaged
cord or plug.
Only connect this product to a dedicated grounded
electrical outlet rated for use with this product
(115 V, 60 Hz, AC only). It is the user’s responsibility
to replace a standard 2-prong wall outlet with a
standard 3-prong wall outlet.

switch. Do not use an extension cord.
The appliance must be positioned for easy access to a
power source.
When moving the refrigerator, be careful not to roll
over or damage the power cord.
Contact an authorized service center when installing
or relocating the refrigerator.
Do not, under any circumstances, cut or remove the
third (ground) prong from the power cord.
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Keep packing materials out of the reach of children.
Packaging material can be dangerous for children.

Do not install the refrigerator in a damp or dusty
place where insulation on electrical parts may
deteriorate.
Do not place the refrigerator in direct sunlight or
expose it to the heat from heating appliances such as
stoves or heaters.
Do not bend or pinch the power cord excessively or
place heavy objects on it.
OPERATION
This appliance is intended to be used in household and
similar applications such as:

environments;
- farm houses and by clients in hotels, motels and other
residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
This product is not to be used for special purposes
such as the storage of medicine or test materials or for
use on ships, etc.
DO NOT allow children to climb, stand, or hang
on the refrigerator doors or on the shelves in the
refrigerator. They could damage the refrigerator and
seriously injure themselves.
Do not allow children to climb into the refrigerator.

Children should be supervised to ensure that they do
not play with the refrigerator.

between the doors and cabinets are necessarily small.
Be careful closing doors when children are nearby.
Do not touch frozen food or the metal parts in the
freezer compartment with wet or damp hands. Doing
so may cause frostbite.
Do not refreeze frozen food that has thawed
completely. Doing so may result in a serious health
hazard.
Do not use an adapter plug or plug the power plug
into a multi-outlet extension cord.
If the supply cord is damaged, it must be replaced
by the manufacturer or its service agent or a similarly

Do not operate the refrigerator or touch the power
cord with wet hands.
Do not modify or extend the power cord.

appliance into a damaged wall outlet.
Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock.
In the event of a gas leak (propane/LPG), ensure
the area is adequately ventilated and contact an
authorized service center before resuming use. Do
not touch the refrigerator or power cord of the
refrigerator.
Disconnect the power cord immediately and contact
an authorized service center if there is a strange noise,
odor, or smoke coming from the appliance.
Do not use any fuse (such as copper, steel wire, etc.)
other than a standard fuse.
Do not place or use an electrical appliance inside the
refrigerator, unless it is of a type recommended by the
manufacturer.
Do not put animals inside the appliance.


objects (such as candles and lamps) on the appliance.
Avoid contact with any moving parts of the ejector
mechanism or with the heater that releases the ice
cubes.
If connected to a circuit protected by fuses, use time
delay fuse.
Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
Do not use electrical appliances inside the food
storage compartments of the appliance, unless they
are of a type recommended by the manufacturer.
Do not store explosive substances such as aerosol cans


when the refrigerator is plugged in.
When dispensing ice from the dispenser, do not use a
fragile container.
MAINTENANCE
Do not use a hair dryer to dry the inside of the
refrigerator.
Do not light a candle to remove odors in the
refrigerator.

objects away from the refrigerator. Ensure the area
is adequately ventilated and contact an authorized
service center.
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6
CFC/HCFC DISPOSAL
WARNING
WARNING: RISK OF CHILD ENTRAPMENT
Your old refrigerator may have a cooling system


believed to harm stratospheric ozone if released to the
atmosphere. Other refrigerants may also cause harm to
the environment if released to the atmosphere.
Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days.

doors but leave the shelves in place so that children may not easily climb inside.
If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for



When discarding the appliance, remove the door gasket while leaving the shelves and baskets in
place, and keep children away from the appliance.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal


under provisions of environmental legislation.

gasoline, away from the refrigerator.
This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety.
Unplug the power plug before cleaning or repairing
the refrigerator.
The refrigerator and freezer compartment lights are
interior LED lighting, and service should be performed

Unplug the power plug immediately in the event of a
blackout or thunderstorm.

refrigerator. Call a service agent.
Do not store glass containers or soda in the freezer
compartment. Contents may expand when frozen,
break the container and cause injury.
Do not store, disassemble or repair the appliance

WARNING: RISK OF FIRE AND FLAMMABLE MATERIALS
This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible.
When transporting and installing the appliance, care should be taken to ensure that no parts of
the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause

air the room in which the appliance is standing for several minutes.

circuit occurs, the size of the room in which the appliance may be sited depends on the amount
of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for every 8g of
R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is

signs of damage. If in doubt, consult your dealer.
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7
ELECTRICAL & GROUNDING REQUIREMENTS
WARNING
TO CONNECT ELECTRICITY
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for 115 Volts,
60 Hz, AC only, and fused at 15 amperes (minimum). This provides the best performance and also prevents overloading

serving only this appliance be provided.

Where a standard two-prong wall outlet is encountered, it is your personal responsibility and obligation to have it
replaced with a properly grounded three-prong wall outlet.
Electrical Shock Hazard
FOR PERSONAL SAFETY, this appliance must be
properly grounded. Have the wall outlet and the circuit

outlet is properly grounded.
USE OF EXTENSION CORDS
WARNING: Do not use extension cords or ungrounded
(two-prong) adaptors. Because of potential safety
hazards under certain conditions, the use of an extension
cord is not recommended. However, if you still elect to
use an extension cord, it is absolutely necessary that it
be a UL-listed (USA), 3-wire grounding type appliance
extension cord having a grounding type plug and outlet,
and that the electrical rating of the cord be 15 amperes
(minimum) and 120 volts.
Use of an extension cord will increase the clearance
needed for the back of the refrigerator.
3-prong
grounding
plug
3-prong
grounding type
wall receptacle
Ensure proper
ground exists
before use.
WARNING
Replacing Electrical Cord
To avoid hazard, damaged power cords must be
replaced by the manufacturer or its service agent or

appliance with a damaged power cord.
CAUTION
INSTALLATION
Do not install the refrigerator where there may be a
danger of the unit falling.
The refrigerator must be properly installed in
accordance with the Installation Instructions.
OPERATION
Do not use aerosols near the refrigerator.
This appliance is intended to be used only in domestic
and similar applications.
Do not strike or apply excessive force to any glass
surface. Do not touch glass surfaces if they are
cracked or broken.

Doing so may cause damage to the bin or personal
injury if items are removed with excessive force.
Do not hang on to or place heavy objects on the
refrigerator’s dispenser.
MAINTENANCE
Do not use strong detergents like wax or thinners for
cleaning. Clean with a soft cloth.
Remove foreign objects (such as dust and water) from
the prongs of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug.
Do not spray water directly on the inside or outside of
the refrigerator.
Do not clean glass shelves or covers with warm water
when they are cold. They may break if exposed to
sudden temperature changes.
To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when
using this product, follow basic precautions, including the following.
SAVE THESE INSTRUCTIONS
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8
PARTS AND FEATURES
Use this page to become more familiar with the parts and features of your refrigerator.
NOTE: The refrigerator you have purchased may have some or all of the items listed below. The locations of the features
shown below may not match your model.
LED interior lighting
Water lter
In-door icemaker
Folding door mullion
Humidity-controlled crisper
Fixed door bin
Auto-closing hinge
Adjustable refrigerator shelf
Pantry drawer
Extra ice bin
Pullout drawer
Durabase and
Durabase divider
1
2
Ice Compartment
Door
Ice Bin
1
2
3
4
5
6
7
8
9
10
10
11
12
3
4
5
6
7
8
9
10
11
12
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9
Ice Compartment
Door
Ice Bin
REFRIGERATOR INSTALLATION
WARNING WARNING
WARNING
UNPACKING YOUR REFRIGERATOR
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any warning-
type labels, the model and serial number label, or
the Tech Sheet that is located under the front of the
refrigerator, behind the base grille.
To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also be
easily removed by rubbing a small amount of liquid dish

water and dry.


products can damage the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual
storage needs.
Excessive Weight Hazard:
Use two or more people to move and install the
refrigerator. Failure to do so can result in back or
other injury.
Excessive Weight Hazard:
Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to protect

moving it. Do not wiggle or walk the refrigerator when

Explosion Hazard:

gasoline, away from the refrigerator. Failure to do so

DIMENSIONS AND CLEARANCES

refrigerator through doors or narrow openings.

Replacing Refrigerator Doors in this manual.

and space in front to open the doors and drawers.
Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity
consumption charges. Allow at least 27 inches (686 mm) in front of the refrigerator to open the doors, and at least
2 inches (51 mm) between the back of the refrigerator and the wall.
Dimensions and Clearances
B
A
C
D
F
I
H
E
J
G
B
A
C
D
F
I
H
E
J
G
A Depth without handle 33.3" (845 mm)
B Width 32.8" (833 mm)
C
Height to top of case 68.5" (1740 mm)
D Height to top of hinge 69.8" (1774 mm)
E Back clearance 2" (51 mm)
F Depth without door 29.4" (748 mm)
G Depth with handle 35.4" (899 mm)
H Total depth with freezer drawer open 53.3" (1355 mm)
I Total depth with door open 90° 46.7" (1185 mm)
J Front clearance 27" (686 mm)
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10
INSTALLATION (continued)
1. To avoid noise and vibration, the unit must be

required, adjust the leveling legs to compensate for

higher than the rear to aid in door closing. Leveling
legs can be turned easily by tipping the cabinet
slightly. Turn the leveling legs counterclockwise to raise
the unit or clockwise to lower it. (See LEVELING AND
DOOR ALIGNMENT.)
NOTE: Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure is not
recommended.
2. Install this appliance in an area where the temperature
is between 55°F (13°C) and 110°F (43°C). If the
temperature around the appliance is too low or high,

3. Select a place where a water supply can be easily
connected for the automatic icemaker.
IMPORTANT: Never use old or used hoses. Always use
the new hoses supplied with the appliance.
NOTE: The water pressure must be between 20 and


4. Too small of a distance from adjacent items may
result in lowered freezing capability and increased
electricity consumption charges. Allow at least 24
inches (61 cm) in front of the refrigerator to open the
doors.
PRIOR TO USE
1.
dust that accumulated during shipping.
2. Install accessories such as ice cube bin, drawers,
shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.
3. Allow your refrigerator to run for at least 2 to 3 hours

in the freezer compartment to ensure proper cooling.
Your refrigerator is now ready for use.
INSTALLATION
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for 115
Volts, 60 Hz, AC only, and fused at 15 amperes (minimum).
This provides the best performance and also prevents

hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
REFRIGERATOR INSTALLATION
Shock Hazard:
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
WARNING
2" (5.08 cm)
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11
HOW TO REMOVE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from the
illustrations on this page.
Removing Refrigerator Handle
Loosen the set screws with a / in. (2.5 mm)
Allen wrench and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a ¼ in.
(6.4 mm) Allen wrench.
NOTE: Removing the doors is the recommended procedure when it is necessary to move the refrigerator through a
narrow opening. If it is necessary to remove the handles, follow the directions below.
REFRIGERATOR INSTALLATION
Mounting
Fasteners
Set Screw
Allen
Wrench
HOW TO REPLACE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from the
illustrations on this page.
Replacing Refrigerator Door Handle

the handle footprints over the mounting
fasteners and tightening the set screws
with a / in (2.5 mm) Allen wrench.
NOTE: If the handle mounting fasteners
need to be tightened or replaced, use a
¼ in. (6.4 mm) Allen wrench.
Mounting
Fasteners
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12
REFRIGERATOR INSTALLATION
HOW TO REMOVE FREEZER DOOR HANDLE
NOTE: Handle appearance may vary from the illustrations
on this page.
Removing Freezer Drawer Handle
Loosen the set screws located on the lower side of the
handle with a
/ in. (2.5 mm) Allen wrench and remove
the handle.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a ¼ in. (6.4 mm) Allen
wrench.
NOTE: Removing the doors is the recommended procedure when it is necessary to move the refrigerator through a
narrow opening. If it is necessary to remove the handles, follow the directions below.
HOW TO REPLACE FREEZER DOOR HANDLE
NOTE: Handle appearance may vary from the illustrations
on this page.
Replacing Freezer Drawer Handle

footprints over the mounting fasteners and tightening
the set screws with a
/ in. (2.5 mm) Allen wrench.
NOTE: If the handle mounting fasteners need to be
tightened or replaced, use a ¼ in. (6.4 mm) Allen
wrench.
WARNING
When assembling or disassembling the handles:

cause injury.
Prevent the handle from swinging toward nearby
people or animals.
Insert the bracket hole of the handle into the
stopper bolt of the door exactly, then assemble the

Check for any gap between the door and handle

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13
To remove the left refrigerator door:
The water supply lines must be disconnected at the back
of the refrigerator. Remove the clip in the joint area. Push
the water supply tube down, hold the collet ring down (1),
and pull the water tube out of the collet on the connector.
Dissassembling/assembling the water lines
Collet Tube Insert line Clip
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Disconnect the wire harness and remove the cover.
3. Pull out the water line (3).
4. Disconnect all wire harnesses (4).
5. Remove the grounding screw (5).
6. Rotate the hinge lever (6) counterclockwise. Lift the top
hinge (7) free of the hinge lever latch (8).
CAUTION: When lifting the hinge free of the latch,
be careful that the door does not fall forward.
7. Lift the door from the middle hinge pin and remove the
door.
8. Place the door, inside facing up, on a non-scratching
surface.
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Disconnect the wire harness and remove the cover.
3. Disconnect all the wire harnesses (3).
4. Rotate the hinge lever clockwise. Lift the top hinge
free of the hinge lever latch.
CAUTION: When lifting the hinge free of the latch, be
careful that the door does not fall forward.
5. Lift the door from the middle hinge pin and remove
the door.
6. Place the door, inside facing up, on a non-scratching
surface.
WARNING
Electrical Shock Hazard
Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
REFRIGERATOR INSTALLATION
To remove the right refrigerator door:
REMOVING AND REPLACING
REFRIGERATOR DOORS
CAUTION: Before you begin, remove food and bins
from the doors.
WARNING
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back or
other injury.
Tools Needed
3/32" Allen wrench
1/8" Allen wrench
1/4" Allen wrench
(1)
(2)
(4)
(3)
(6)
(7)
(8)
(5)
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14
After inserting, pull the tube to
make sure that it is secure and
reinsert the clip.
Tube
Insert lines
Collet
Clip
Reinstalling the Refrigerator Door
Left Door
1. Lower the door onto the middle hinge pin (10).
2. Fit the top hinge (7) over the hinge lever latch (8) and into
place. Rotate the lever (6) clockwise to secure the hinge.
3. Install the grounding screw (5) and connect the wire
harnesses (4).
4. Push the water tube (3) located at the top of the left
door into the hole beside the left hinge on the top of
the cabinet until it exits through the back.
5. Insert the water supply tube (3) into the connector until
you see only one insert line. Fully insert the tube over

6. Hook the tabs on the left side of the hinge cover (1)
under the edge of the top hinge (7) and position the
cover in place. Insert and tighten the cover screw (1).
Right Door
1. Lower the door onto the middle hinge pin (9).
2. Fit the top hinge (4) over the hinge lever latch (5) and
into place. Rotate the lever (3) counterclockwise to
secure the hinge.
3. Connect the wire harnesses.
4. Hook the tabs on the right side of the hinge cover (2)
under the edge of the top hinge (4) and position the
cover in place. Insert and tighten the cover screw (1).
CAUTION
REFRIGERATOR INSTALLATION
(1)
(2)
(4)
(3)
(6)
(7)
(8)
(5)
(1)
(2)
(3)
(4)
(5)
(9)
(10)
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15
Pull the drawer open to full extension. Remove the
lower basket
1
by lifting the basket from the rail
system.
Remove the screw from the rail on both sides.
Grasp the drawer on each side and pull it up to
separate it from the rails.
Slide both rails in completely.
CAUTION: Do not hold the handle when removing

resulting in personal injury.
REFRIGERATOR INSTALLATION
Pull both rails out until they are fully extended.

screws in the rails on both sides.
With the drawer pulled out to full extension, insert the
Durabase basket
4
in the rail assembly.
Grasp the drawer on each side and hook the door
supports into the rail tabs located on both sides.
WARNING:
If the Durabase divider is removed, there is enough
open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or

near the freezer drawer.
DO NOT step or sit down on the freezer drawer.
HOW TO REMOVE THE FREEZER DRAWER
HOW TO INSTALL THE FREEZER DRAWER
WARNING: Use two or more people to remove and
install the freezer drawer. Failure to do so can result in
back or other injury.
NOTE: 
located above the freezer drawer is not shown for
clarity.
4
1
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16
LEVELING AND DOOR ALIGNMENT
LEVELING
After installing, plug the refrigerator’s power cord into a
3-prong grounded outlet and push the refrigerator into the

Your refrigerator has two front leveling legs—one on the
right and one on the left. Adjust the legs to alter the tilt
from front-to-back or side-to-side. If your refrigerator
seems unsteady, or you want the doors to close more
easily, adjust the refrigerator’s tilt using the instructions
below:
NOTE: Tools required: /
screwdriver.
1. Turn the leveling leg counterclockwise to raise that
side of the refrigerator or clockwise to lower it. It may
take several turns of the leveling leg to adjust the tilt
of the refrigerator.
NOTE: Having someone push backward against the top of

This makes it easier to adjust the legs.
2. Open both doors again and check to make sure that
they close easily. If the doors do not close easily, tilt
the refrigerator slightly more to the rear by turning
both leveling legs counterclockwise. It may take
several more turns, and you should turn both leveling
legs the same amount.
DOOR ALIGNMENT
Both the left and right refrigerator doors have an
adjustable nut, located on the bottom hinge, to raise and
lower them to align properly.
If the space between your doors is uneven after the door

doors.
Use the wrench (included with the Use & Care Guide) to
turn the nut in the door hinge to adjust the height. Turn
the nut clockwise to raise or counterclockwise to lower the
door.
REFRIGERATOR INSTALLATION
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17
USING YOUR REFRIGERATOR
SETTING THE CONTROLS
TEMPERATURE
The Refrigerator Temp. Control ranges from 33°F to
43°F (1°C to 7°C). Press the Refrigerator Temp button
to cycle through the available temperature settings one
increment at a time.
The Freezer Temp. Control range is from -7°F to 5°F
(-23°C to -15°C). Press the Freezer Temp button to
cycle through the available temperature settings one
increment at a time.
NOTE: When changing control settings, wait 24 hours
before making additional adjustments. The controls are set
correctly when milk or juice is as cold as you would like

compartment is too cold or too warm, change the setting
one increment at a time. Wait 24 hours for the change to
stabilize before adjusting again.
Temperature Mode Switch Function (°F <->°C)
If you want to convert °F to °C or vice versa, press and
hold the Freezer Temp. and Refrigerator Temp. buttons at
the same time for approximately 5 seconds.
AIRFLOW
Cold air circulates from the freezer to the fresh food
section and back again through air vents in the wall
dividing the two sections. Be sure not to block vents while
storing items in your refrigerator. Doing so will restrict

become too warm or cause interior moisture buildup. (See

Accela Ice
This function increases both ice making and freezing
capabilities.
Press the Accela Ice button to illuminate the icon
and activate the function for 24 hours. The function

Stop the function manually by pressing the button
again.
Water Filter Reset


press and hold the Water Filter Reset button for 3

approximately every 6 months.
Air Filter Reset
The air lter helps remove odors from the refrigerator.


Air Filter Reset button for three seconds to turn the

months.
Control Lock
The Control Lock function disables every other button on
the display. The dispenser pad is also deactivated.
When power is initially connected to the refrigerator,

To lock the control panel buttons, press and hold the
Control Lock button until the
icon appears in the
display and the function is activated.
To disable the function, press and hold the Lock button
for approximately 3 seconds.
DISPENSER
Select the desired dispenser mode using the Ice/Water
button on the control panel. Press the dispenser switch with
a glass or other container to dispense water, cubed ice or
crushed ice.
WARNING: The dispenser will not work if any door is
left open or if the control lock is engaged.
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18
DISPLAY OFF MODE
When the refrigerator is in the Display O Mode,

button is pressed. Once on, the display will remain on
for 20 seconds.
To deactivate the Display O Mode, press and hold
the Freezer Temp and Accela Ice buttons at the same
time for 5 seconds until the tone sounds (in some
models).
CAUTION
DEMO MODE (FOR STORE USE ONLY)
The Demo Mode disables all cooling in the refrigerator
and freezer sections to conserve energy while on display
in a retail store. When activated, OFF will display on the
control panel.
To deactivate/activate:
Open either refrigerator door, and press and hold
the Refrigerator button while pressing the Accela
Ice button 3 times. The control panel beeps and the
Demo Mode
is deactivated. Use the same procedure to activate the
Demo Mode.
USING YOUR REFRIGERATOR
ARTICULATING MULLION
This feature is a metal strip attached to the left door that
articulates (rotates) 90 degrees as the door is closed,
forming a mullion (base) for the left and right door
gaskets to seal against.
CAUTION
To reduce the risk of scratching the door or breaking
the door mullion, make sure that the refrigerator door
mullion is always folded in.
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19
USING YOUR REFRIGERATOR
SMART FEATURES
OVERVIEW
Kenmore Smart connectivity transforms your relationship
with your home. You can personalize the way Kenmore
Smart products operate based on your schedule and daily
routines, making life easier and providing greater peace
of mind. It does this by letting you link with and manage
your Kenmore Smart products on one app, all from trusted
brands, from a smart phone, tablet or computer.
This appliance is a connected-ready appliance, allowing
you to remotely monitor and control it from your smart
phone via the Kenmore
®
Smart app.
To get started, you will need the following:
Kenmore Elite® Smart Appliance
WI-FI home router connected to the internet
Smart phone
Kenmore Smart app
For more information about your Kenmore Elite® Smart
appliance, please visit www.Kenmore.com/smart.
The Smart Grid function controls energy usage which
helps you save energy during peak usage periods. You can
override the SMART GRID function at any time (using the
Smart Grid button or application).

utility company to run high energy-consuming tasks only


(DR) signals. If the refrigerator receives a DR signal from
the utility company, the refrigerator will turn on the GRID
MODE LED on the refrigerator control panel and regulate
power consumption according to the signal received. The
refrigerator will respond to the signals received from the
utility company as long as the appliance is connected to
the internet and Smart Grid is enabled.
DEFINITIONS
Smart LED (white):

internet.
Smart Grid LED (white):

receiving a signal, known as a Demand Response event,
from a utility company’s energy management system.
Grid Mode LED (red):

delaying energy use based on the signal received from
a utility company energy management system. The LED
will remain illuminated during critical peak pricing (CPP)
and real time pricing (RTP) or during a high demand for
electricity.
GETTING CONNECTED
You need the following devices and application to use the
Smart Grid and other smart features on your refrigerator.
Required Devices: A wireless router, Kenmore Elite Smart
Refrigerator, and a mobile device.
Required Application: Kenmore Smart App.
CONNECTING THE REFRIGERATOR
Refer to the Quick Start Guide that came with your smart
appliance for detailed instructions on creating a Kenmore
account and setting up the appliance for connected
operation from your mobile device. For additional
assistance, visit http://www.kenmore.com/smart
NOTE: When successfully connected to the internet, the
SMART icon LED on the unit control panel will turn ON.
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20
USING YOUR REFRIGERATOR
INSTRUCTIONS FOR SMART GRID
IMPORTANT:
You must connect your Kenmore Smart appliance to the
internet and then register the appliance to your account in
order to use the Smart Grid function.
Consult the Quick Start Guide supplied with the appliance
for instructions on how to register your appliance using the
Kenmore application (app).
The Smart Grid Button serves two purposes:
1) internet connection or disconnection, 2) enable or
disable/override the appliance Demand Response
capability.
NOTE: This appliance is a connected-ready appliance,
allowing you to remotely monitor and control it from your
smart phone via the Kenmore® Smart app.
To connect the refrigerator to the Internet:
Refer to the Quick Start Guide that came with your smart
appliance for detailed instructions on creating a Kenmore
account and setting up your appliance for connected
operation from your smart phone. This Use & Care Guide
contains information and instructions for operating
your appliance from the appliance control panel. For
additional assistance, visit
http://www.kenmore.com/smart
NOTE: If no connection is made after 10 minutes, the

Smart Grid Operation:
Once connected and registered, the appliance is capable
of accepting a signal from your electrical company. The
signal, known as a Demand Response (DR), will adjust
refrigerator operation to reduce power consumption for
a period of time ranging from a few minutes up to a
maximum of 4 hours. Ice making will be delayed during
this time. Opening the refrigerator door may cancel
certain DR signals.
The Grid Mode LED (red) will be steadily lit when the

signal acceptance, press and release the Smart Grid
button. Both the Grid Mode and Smart Grid LED will turn

enable DR signal acceptance capability. The Smart Grid
button LED will relight. The Grid Mode LED will light when
another DR signal is sent.
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USING YOUR REFRIGERATOR
FCC Notice
(For transmitter module contained in this product)
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause
harmful interference to radio or television reception, which

the user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
the receiver.
Connect the equipment to an outlet on a circuit

Consult the dealer or an experienced radio/TV
technician for help
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. this device may not cause harmful interference and
2. this device must accept any interference received,
including interference that may cause undesired
operation of the device.

which are not expressly approved by the party responsible
for compliance could void the user’s authority to operate
the equipment.
Open Source Software Notice
To obtain the source code that is contained in this product
under LGPL and other open source licenses, visit
http://kenmore.com/opensource. In addition to the source
code, all referred license terms, warranty disclaimers, and
copyright notices are available for download.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment. This
transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between
the antenna and your body. Users must follow the

compliance.
Wireless LAN Module Specications
Model LCW-004
Frequency Range 2412 to 2462 MHz
Output Power (Max) < 30 dBm
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IN-DOOR ICE BIN
CAUTION
Keep hands and tools out of the ice compartment door
and dispenser chute. Failure to do so may result in
damage or personal injury.
The icemaker will stop producing ice when the in-door ice
bin is full. If you need more ice, empty the ice bin into the
extra ice bin in the freezer compartment. During use, the ice
can become uneven causing the icemaker to misread the
amount of ice cubes and stop producing ice. Shaking the
ice bin to level the ice within it can reduce this problem.
NOTE: Storing cans or other items in the ice bin will
damage the icemaker.
Keep the ice compartment door closed tightly. If the ice
compartment door is not closed tightly, the cold air in the
ice bin will freeze food in the refrigerator compartment.
This could also cause the icemaker to stop producing ice.
NOTE: Empty the ice bin if the icemaker is set to OFF for
more than a few hours.
CAUTION
When handling
the ice bin, keep
hands away from
the icemaker tray
area to avoid
personal injury.
1. Pull or push the door handle to open or close the ice
compartment.
2. To remove the in-door ice bin, grip the front handle,
slightly lift the lower part, and slowly pull out the bin
as shown.
3. To reinstall the in-door ice bin, slightly slant the
bin during replacement to avoid contact with the
icemaker.
4. Avoid touching the ice-detecting sensor when
replacing the ice bin. See the label on the ice
compartment door for details.
Ice-detecting
sensor
USING YOUR REFRIGERATOR
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23
AUTOMATIC ICEMAKER
Ice is made in the automatic icemaker and sent to the
dispenser. The icemaker will produce 70–182 cubes in
a 24-hour period, depending on freezer compartment
temperature, room temperature, number of door openings
and other operating conditions.
It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice. Wait 72 hours for
full ice production to occur.
Ice making stops when the in-door ice bin is full.
When full, the in-door ice bin holds approximately 6
to 8 (12-16 oz) glasses of ice.

switch to OFF (O). To turn on the automatic icemaker,
set the switch to ON (I).
The water pressure must be between 20 and 120 psi


normal amount and size of ice cubes.
Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure the sensor
area is clean at all times for proper operation.
WARNING
Personal Injury Hazard

making mechanism while the refrigerator is plugged in.
USING YOUR REFRIGERATOR
Ice-detecting sensor
Icemaker
Power switch
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24
CAUTION

or odor from the water supply line or the water tank.

cubes). This is also necessary if the refrigerator has not
been used for a long time.
Never store beverage cans or other items in the ice
bin for the purpose of rapid cooling. Doing so may
damage the icemaker or the containers may burst.

and water supply. If the problem continues, contact a

ice or water until the problem is corrected.
Keep children away from the dispenser. Children may
play with or damage the controls.
The ice passage may become blocked with frost
if only crushed ice is used. Remove the frost that
accumulates by removing the ice bin and clearing the
passage with a rubber spatula. Dispensing cubed ice
can also help prevent frost buildup.
Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass
fragments in the ice.

or other beverages. Splashing may occur if ice is
dispensed into a glass that already contains liquid.
Never use a glass that is exceptionally narrow or
deep. Ice may jam in the ice passage and refrigerator

Keep the glass at a proper distance from the ice
outlet. A glass held too close to the outlet may prevent
ice from dispensing.
To avoid personal injury, keep hands out of the ice
door and passage.
Never remove the dispenser cover.

water supply and contact Sears Home Service at
1-844-553-6667.
WARNING
Connect to a potable water supply only.
WHEN YOU SHOULD SET THE ICEMAKER
POWER SWITCH TO OFF (O)

hours.
When the ice bin is removed for more than one or two
minutes.
When the refrigerator will not be used for several
days.
NOTE: The ice bin should be emptied when the
icemaker ON/OFF switch is turned to the OFF position.
NORMAL SOUNDS YOU MAY HEAR
The icemaker water valve will buzz as the icemaker
ON (I)
position, it will buzz even if it has not yet been hooked
up to water. To stop the buzzing, move the power
switch to OFF (O).
NOTE: Keeping the power switch in the ON (I) position
before the water line is connected can damage the
icemaker.
You will hear the sound of cubes dropping into the bin

PREPARING FOR VACATION
Set the icemaker power switch to OFF (O)
water supply to the refrigerator.
NOTE: The ice bin should be emptied any time the
icemaker ON/OFF switch is turned to the OFF (O)
position.
If the ambient temperature will drop below freezing, have


by ruptured water lines or connections.
AUTOMATIC ICEMAKER (CONTINUED)
USING YOUR REFRIGERATOR
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25
FOOD STORAGE GUIDE
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
STORING FROZEN FOOD
NOTE: Check a freezer guide or a reliable cookbook for
further information about preparing food for freezing or
food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of food.
Do not put more unfrozen food into the freezer than will
freeze within 24 hours (no more than 2 to 3 lbs. of food
per cubic foot of freezer space). Leave enough space
in the freezer for air to circulate around packages. Be
careful to leave enough room at the front so the door can
close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used (how
airtight and moisture-proof) and the storage temperature.
Ice crystals inside a sealed package are normal. This
simply means that moisture in the food and air inside the
package have condensed, creating ice crystals.
NOTE: Allow hot foods to cool at room temperature for
30 minutes, then package and freeze. Cooling hot foods
before freezing saves energy.
Packaging
Successful freezing depends on correct packaging. When
you close and seal the package, it must not allow air or
moisture in or out. If it does, you could have food odor
and taste transfer throughout the refrigerator and could
also dry out frozen food.
Packaging recommendations:

Straight-sided canning/freezing jars
Heavy-duty aluminum foil
Plastic-coated paper
Non-permeable plastic wraps

Follow package or container instructions for proper
freezing methods.
Do not use
Bread wrappers
Non-polyethylene plastic containers
Containers without tight lids
Wax paper or wax-coated freezer wrap
Thin, semi-permeable wrap
CAUTION
Do not keep beverage cans or plastic or glass food
containers in the freezer compartment. They may
break or burst if they freeze.

Doing so may cause damage to the bin or personal
injury if items are removed with excessive force.
Items How to
Butter or
margarine
Cheese
Milk
Eggs
Fruit
Leafy
vegetables
Vegetables
with skins
(carrots,
peppers)
Fish
Leftovers
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.
Wipe milk cartons. For best
storage, place milk on interior
shelf, not on door shelf.
Store in original carton on interior
shelf, not on door shelf.
Wash, let dry, and store in
refrigerator in plastic bags or in
the crisper. Do not wash or hull
fruit until you are ready to use
them. Sort and keep fruit in its
original container, in a crisper, or
store in a completely closed paper
bag on a refrigerator shelf.
Remove store wrapping and trim

areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
crisper.
Place in plastic bags or plastic
container and store in crisper.

same day purchased.
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
USING YOUR REFRIGERATOR
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26
REFRIGERATOR SECTION
WATER DISPENSER
To dispense cold water, push on the dispenser switch with
a glass.
NOTE: The dispenser is equipped with a light that turns on
when the dispenser pad is engaged.
Some dripping may occur after dispensing. Hold your cup
beneath the dispenser for a few seconds after dispensing
to catch all of the drops.
WARNING:
opening. Doing so can result in severe injury.
CAUTION:
crystal glasses. China or crystal can break.
USING YOUR REFRIGERATOR
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27
REFRIGERATOR SHELVES
The shelves in your refrigerator are adjustable to meet
your individual storage needs. Your model may have glass
or wire shelves.


also reduce the amount of time the refrigerator door is
open which will save energy.
IMPORTANT: Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to
sudden temperature changes or impact.
NOTE: Glass shelves are heavy. Use special care when
removing them.
Adjusting Shelves (Cantilever)
Remove shelves from the shipping position and replace
shelves in the position you want.
To remove a shelf—Tilt up the front of the shelf
1
and lift it from below
2
. Pull the shelf out.
To reinstall a shelf—Tilt the front of the shelf up and
guide the shelf hooks into the slots at a desired height.
Then, lower the front of the shelf so that the hooks
drop into the slots.
CAUTION: Make sure that shelves are level from one
side to the other. Failure to do so may result in the shelf
falling or spilling food.
Folding Shelf (on some models)
You can store taller items, such as a gallon container
or bottles, by simply pushing the front half of the shelf
underneath the back half of the shelf. Pull the front of the
shelf toward you to return to a full shelf.
USING YOUR REFRIGERATOR
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28
HUMIDITY CONTROLLED CRISPERS
The crispers provide fresher tasting fruit and vegetables by
letting you easily control humidity inside the drawer.
You can control the amount of humidity in the moisture-
sealed crispers by adjusting the control to any setting
between VEGETABLES and FRUIT.
VEGETABLES keeps moist air in the crisper for best
storage of fresh, leafy vegetables.
FRUIT lets moist air out of the crisper for best storage
of fruit.
REMOVING THE HUMIDITY CONTROLLED CRISPERS
1. To remove, pull the drawer out to full extension.
2. Lift the front of the crisper up, then pull it straight out.
3. Lift the front of the cover up with both hands until it
detaches from the back wall of the cabinet, and then
pull it out.
4. To reassemble, insert the cover into the refrigerator
with both hands and lower it onto the guides. Slightly
tilt up the front of the drawer, insert it into the frame
and push it back into place.
TEMPERATURE CONTROLLED PANTRY DRAWER
The Temperature Controlled Pantry Drawer provides
storage space with a variable temperature control that
can keep the compartment colder than the refrigerator
section. This drawer can be used for large party trays, deli
items and beverages. (This drawer should not be used for
vegetables that require high humidity.)
Press the Select button to choose between Produce (cold),
Deli (colder), and Meat (coldest).
CAUTION: Do not store glass bottles in the pantry. If
they freeze, they can break and cause personal injury.
REMOVING THE PANTRY DRAWER
1. To remove, pull the drawer out to full extension.
2. Lift the front of the drawer up, then pull it straight out.
3. To reassemble, slightly tilt up the front of the drawer,
insert it into the frame and push it back into place.
USING YOUR REFRIGERATOR
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29
DOOR BINS
The door bins are removable for easy cleaning and
adjustment.
1. To remove a bin, simply lift the bin up and pull straight
out.
2. To replace a bin, slide it in above the desired support
and push down until it snaps into place.
NOTE: Some bins may vary in appearance and will

CAUTION
Regularly detach and wash the storage bins and
shelves; the can become easily contaminated by
food.
Do not apply excessive force while detaching or
assembling the storage bins.
Do not use the dishwasher to clean the storage
bins and shelves.
REPLACING THE AIR FILTER

Approximately every six months.
When the CHANGE FILTER light turns on.
Air Filter
1. Remove the old lter.



Air Filter
2. Install a new air lter.


to the right to attach it to the refrigerator wall.
Air Filter


NOTE:
store or call 1-844-553-6667.
You may also purchase online at www.kenmore.com
USING YOUR REFRIGERATOR
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30
FREEZER SECTION
EXTRA ICE BIN
1. Pull the Freezer Drawer and the Pullout Drawer out as
far as possible to remove the Extra Ice Bin.
2. Gently lift and pull out the ice bin.
3. To replace, pull both drawers out as far as possible,
and set the bin in its correct position in the Pullout
Drawer. Close the Pullout Drawer and then the Freezer
Drawer.
CAUTION: Pinch hazard! Keep hands and feet clear of
the bottom of the freezer drawer when opening and
closing.
Extra Ice Bin
Pullout Drawer
PULLOUT DRAWER
1. To remove, pull the drawer out to full extension. Lift the
front of the drawer up, then pull it straight out.
2. To replace, slightly tilt up the drawer front, insert the
drawer into the frame, and push the drawer back into
place.
USING YOUR REFRIGERATOR
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31
DURABASE
1. To remove the Durabase, push it to the back as much
as possible. Tilt up the front of the Durabase and pull
straight out.
2. To replace, insert the Durabase in rail assembly.
DURABASE DIVIDER
The Durabase divider allows you to organize the Durabase
area into sections. It can be adjusted from side to side to

WARNING: If the Durabase divider is removed, there
is enough open space for children or pets to crawl
inside.
To prevent accidental child and pet entrapment or

touch or go near the drawer.
1
2
USING YOUR REFRIGERATOR
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32
WATER FILTER
WATER FILTER

Approximately every 6 months.

When the water dispenser output decreases.
When the ice cubes are smaller than normal.

when closed correctly.
3.

trapped air and contaminants from the system. Do not
dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of
30 seconds ON and 60 seconds OFF.
4. Press and hold the Water Filter Reset button for 3
seconds to reset the indicator light.
CAUTION: Operating the refrigerator with a water


NOTE:
local Sears store, or call 1-844-553-6667.
You may also purchase online at www.kenmore.com
1. Remove the old water filter.
Lower or remove the top left shelf to allow the



counterclockwise before pulling it out.

before pulling it out of the manifold hole.
NOTE:
of water (around 1 oz. or 25 cc) to drain. Wrap a cloth


removed, to prevent any remaining water from spilling out

2. Replace with a new water lter.

remove the protective cover from the o-rings. With


it clockwise until it stops.
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33
Performance Data Sheet
Use Replacement Cartridge: ADQ74793502
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or

* Based on the use of Cryptosporidium parvum oocysts

Standard 401 for the reduction of substances listed below.
Contaminant Reduction
Average
Inuent
Challenge
NSF Specied
Challenge
Concentration
Avg %
Reduction
Average
Product Water
Concentration
Max Permissible
Product Water
Concentration
NSF Reduction
Requirements
Chlorine Taste and Odor  2.0 mg/L ± 10% >97.5%  N/A 
Nominal Particulate Class I, ,

12,000,000
pts/mL
At least 10,000 particles/mL 99.8% 24,000 pts/ml N/A 
Asbestos 180 MFL
10
7
to 10
8


>99.00% < 1 MFL N/A 
Atrazine   >94.10%   N/A
Benzene   >96.60%   N/A
Carbofuran   98.30%   N/A
Lindane   >99.00%   N/A
P-Dichlorobenzene   >99.80%   N/A
2,4-D   >99.90%   N/A
Lead @ pH 6.5   99.60%   N/A
Lead @ pH 8.5   >90%   N/A
Mercury @ pH 6.5   91.00%   N/A
Mercury @ pH 8.5   92.50%   N/A
Cyst* 100,000 cysts/L Minimum 50,000 cysts/L 99.99% 10 N/A 
Atenolol 240 ng/L 200 ± 40% ng/L > 95.50% 10.80 ng/L 30 ng/L N/A
Carbamazepine 1600 ng/L 1400 ± 40% ng/L 98.40% 25.60 ng/L 200 ng/L N/A
DEET 1600 ng/L 1400 ± 40% ng/L 97.10% 46.40 ng/L 200 ng/L N/A
Trimethoprim 170 ng/L 140 ± 40% ng/L >96.80% 5.44 ng/L 20 ng/L N/A
Linuron 160 ng/L 140 ± 40% ng/L >96.60% 5.44 ng/L 20 ng/L N/A
Phenytoin 200 ng/L 200 ± 40% ng/L >94.80% 10.40 ng/L 30 ng/L N/A
Ibuprofen 400 ng/L 400 ± 40% ng/L >94.50% 22.00 ng/L 60 ng/L N/A
Naproxen 140 ng/L 140 ± 40% ng/L >96.10% 5.46 ng/L 20 ng/L N/A
Estrone 120 ng/L 140 ± 40% ng/L >96.10% 4.68 ng/L 20 ng/L N/A
Bisphenol A 2000 ng/L 2000 ± 40% ng/L >98.90% 22.00 ng/L 300 ng/L N/A
Nonyl Phenol 1600 ng/L 1400 ± 40% ng/L >97.10% 46.40 ng/L 200 ng/L N/A
WATER FILTER
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34
It is essential that the manufacturer’s recommended

requirements be carried out for the product to perform as
advertised.
NOTE: While the testing was performed under standard
laboratory conditions, actual performance may vary.

store, or call 1-844-553-6667.
You may also purchase online at www.kenmore.com
Product distributed in the United States by Transform

U.S.A.
3M is a trademark of 3M Company.
NSF is a trademark of NSF International.
© 2009 3M Company. All rights reserved.
WARNING
CAUTION
To reduce the risk associated with ingestion of
contaminants: Do not use with water that is
microbiologically unsafe or of unknown quality
without adequate disinfection before and after of the
system.

cysts. EPA Establishment Number 10350-MN-005
To reduce the risk associated with property damage
due to water leakage:
Read and follow the Water Filter instructions
before installation and use of this system.
Installation and use MUST comply with all state
and local plumbing codes.
Do not install if water pressure exceeds 120 psi
(827 kPa). Contact a plumbing professional if you
are uncertain of how to check your water pressure.
Do not install where water hammer conditions
may occur. If water hammer conditions exist, you
must install a water hammer arrester. Contact a
plumbing professional if you are uncertain of how
to check for this condition.
Do not install on hot water supply lines.
The maximum operating water temperature of this

Protect water lter from freezing. Do no operate
refrigerator in ambient conditions below 55°F. Drain

40°F (4.4°C).

six months, at the rated capacity, or if a noticeable

Application Guidelines/Water Supply Parameters
Service Flow 0.5 gpm (1.9 lpm)
Water Supply Potable Water
Water Pressure 20-120 psi (138 - 827 kPa)
Water Temperature 33°F - 100°F (0.6°C - 38°C)
Capacity 200 gallons (757 liters)
WATER FILTER
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35
WATER FILTER
Department of Public Health
Water Treatment Device
Certificate Number
Date Issued: December 15, 2009
201909-
Manufacturer:
Sears Roebuck and Co.
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
sotsebsAstsyC
Lead
Mercury
2,4-D Reduction
Atrazine
Benzene
Carbofuran
Lindane
p-Dichlorobenzene
Toxaphene
Microbiological Contaminants and Turbidity
Inorganic/Radiological Contaminants
Organic Contaminants
200 gal
Rated Service Capacity:
0.5 gpm
Rated Service Flow:
Conditions of Certification:
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36
CARE AND CLEANING
WARNING
Explosion Hazard


Both the refrigerator and freezer sections defrost
automatically; however, clean both sections about once a
month to prevent odors. Wipe up spills immediately.
GENERAL CLEANING TIPS
Unplug the refrigerator or disconnect power.
Remove all removable parts, such as shelves, crispers,
etc. Refer to the sections in Using Your Refrigerator for
removal instructions.
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
Hand wash, rinse and dry all surfaces thoroughly.
Plug in the refrigerator or reconnect power.
OUTSIDE
Waxing external painted metal surfaces helps provide rust
protection. Do not wax plastic parts. Wax painted metal
surfaces at least twice a year using appliance wax (or
auto paste wax). Apply wax with a clean, soft cloth.
For products with black stainless steel exterior, spray glass

of grain. Do not spray glass cleaner directly at the display
panel. Do not use harsh or abrasive cleaners.
For products with a standard stainless steel exterior,

the grain. Dry with a paper towel to avoid streaks. For

dish soap in water, and rinse with hot water before drying.
Do not use abrasive or harsh cleaners.
INSIDE WALLS
(Allow freezer to warm up so the cloth will not stick)
To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the surfaces
of the refrigerator.
DOOR LINERS AND GASKETS
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum on
plastic refrigerator parts.
PLASTIC PARTS (COVERS AND PANELS)
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive

damage the material.
CONDENSER COILS
Use a vacuum cleaner with
an attachment to clean the
condenser cover and vents.
Do not remove the panel
covering the condenser
coil area.
CAUTION: While cleaning the inside, do not spray
water.
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37
LED LIGHT REPLACEMENT
NOTE: The refrigerator and freezer compartment lights
are LED interior lighting, and service should be performed

POWER INTERRUPTIONS
1. If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
2. If the power will be out for more than 24 hours, remove
all frozen food and store it in a frozen food locker.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
1. Use up any perishables and freeze other items.
2.
If you choose to turn the refrigerator o before you leave,
follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the Setting the
Controls section.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in. This
stops odor and mold from building up.
WARNING
Electrical Shock Hazard
Before service is performed on the interior LED lighting,

breaker or fuse box.
Setting either or both controls to the OFF position does
not remove power to the light circuit.
WHEN YOU MOVE
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
1. Remove all food from the refrigerator and pack all
frozen food in dry ice.
2. Unplug the refrigerator.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well and tape
them together so they do not shift and rattle during
the move. Refer to the Using your Refrigerator section
for removal instructions.
5. Depending on the model, raise the front of the
refrigerator so it rolls more easily OR screw in the
leveling legs all the way so they do not scrape the
Door Closing section.
6. Tape the doors shut and tape the power cord to the
refrigerator cabinet.
When you get to your new home, put everything back and
refer to the Refrigerator Installation section for preparation
instructions.
CARE AND CLEANING
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38
CONNECTING THE WATER LINE
BEFORE YOU BEGIN
This water line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to minimize the
risk of expensive water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and can

to correct water hammer before installing the water supply
line to the refrigerator.
CAUTION: To prevent burns and product damage, only
connect the refrigerator water line to a cold water supply.
Connect to a potable water supply only.
If you use your refrigerator before connecting the water
line, make sure the icemaker power switch is in the OFF (O)
position.
CAUTION: To avoid property damage, do not install
the icemaker tubing in areas where temperatures fall below
freezing.
WATER PRESSURE
The water pressure must be between 20 and 120 psi on


If a reverse osmosis water ltration system is connected
to your cold water supply, this water line installation is
not covered by the refrigerator warranty. Follow these
instructions carefully to minimize the risk of expensive water
damage.
If a reverse osmosis water ltration system is connected
to your cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi (2.8
kgf/cm
2
~ 4.2 kgf/cm
2

of 7 oz capacity).
If the water pressure from the reverse osmosis system is less

cup of 7 oz capacity):


Allow the storage tank on the reverse osmosis system to

If the issue concerning water pressure from reverse

All installations must be in accordance with local
plumbing code requirements.
CAUTION: Wear eye protection during installation to
prevent injury.
WHAT YOU WILL NEED
Copper Tubing, ¼ in. outer
diameter, to connect the refrigerator
to the water supply. Be sure both
ends of the tubing are cut square.
To determine how much tubing you need: measure
the distance from the water valve on the back of the
refrigerator to the water supply pipe. Then, add 8 feet

feet [2.4 m] coiled into 3 turns of about 10 in. [25 cm]
diameter) to allow the refrigerator to move out from
the wall after installation.
Power drill.
½ in. or adjustable wrench.
Flat blade and Phillips head screwdrivers.
Two ¼ in. outer diameter
compression nuts and
2 ferrules (sleeves) to
connect the copper tubing

refrigerator water valve.
If your existing copper water

at the end, you will need
an adapter (available at
plumbing supply stores) to connect the water line
to the refrigerator OR you can

a tube cutter and then use a

Shuto valve to connect to
the cold water line.
water inlet with a minimum inside diameter of 5/
in. at the point of connection to the COLD WATER

valves are included in many
water supply kits. Before
purchasing, make sure a
saddle-type valve complies
with your local plumbing codes.
NOTE: A self-piercing saddle type water valve should
not be used.
WARNING
Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner that
will prevent the hazard of electric shock.
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39
INSTALLATION INSTRUCTIONS

drinking water line.
1. SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on the
line.
2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that is
easily accessible. It is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing

3. DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in the water pipe using a sharp bit.
Remove any burrs resulting from
drilling the hole in the pipe. Be
careful not to allow water to
drain into the drill. Failure to
drill a ¼ in. hole may result
in reduced ice production or
smaller cubes.
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing (NDA tubing #49595 or #49599) or Cross Link
Polyethylene (PEX) tubing.
4. FASTEN THE SHUTOFF VALVE

the pipe clamp.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal, and their use is not permitted in Massachusetts.
Consult with a licensed plumber.
5. TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer
begins to swell.
NOTE: Do not overtighten the clamp or you may crush
the tubing.
6. ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall or

as close to the wall as possible.
NOTE:
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
7. CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for the
copper tubing onto the end of the tubing and connect

inserted into the valve. Tighten the compression nut
securely.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal, and their use is not permitted in Massachusetts.
Consult with a licensed plumber.
Pipe Clamp
Saddle-Type

Vertical Cold
Water Pipe
Pipe Clamp
Clamp Screw
Washer
Inlet End
Saddle-Type

Packing Nut
Outlet Valve
Compression Nut
Ferrule (sleeve)
CONNECTING THE WATER LINE
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40
8. FLUSH OUT THE TUBING
Turn the main water supply on and

is clear.

valve after about one quart of

tubing.
9. CONNECT THE TUBING TO THE
REFRIGERATOR
NOTE: Before making the connection to the
refrigerator, be sure that the refrigerator power cord is
not plugged into the wall outlet.
1.
2. Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown.
3. Insert the end of the copper tubing into the connection
as far as possible. While holding the tubing, tighten the

10. TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.
11. PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the wall.
Push the refrigerator back to the wall.
12. START THE ICEMAKER
Set the icemaker power switch to the ON position.
The icemaker will not begin to operate until it reaches
its operating temperature of 15°F (–9°C) or below. It
will then begin operation automatically if the icemaker
power switch is in the ON (I) position.
Tubing Clamp
¼ in. Tubing
¼ in.
Compression
Nut
Refrigerator
Connection
Ferrule
(sleeve)
CAUTION: Check to see if leaks occur at the water line
connections.
CONNECTING THE WATER LINE
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41
TROUBLESHOOTING GUIDE
FAQS (FREQUENTLY ASKED QUESTIONS)
Q: What are the best temperature settings for my refrigerator and freezer?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0°
Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be

the freezer. To switch the display from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator buttons
until you hear a beep and the settings in the display change.
Q: How do I set the refrigerator and freezer temperatures?
A: Continually press the Refrigerator or Freezer button on the control panel until the desired temperature appears. The
numbers will cycle from highest to lowest and then return to the highest again with continuous pressing.
Q: Why do I hear a buzzing noise from my refrigerator periodically?
A: This may happen if you do not have a water source attached to your refrigerator and the icemaker is turned on. If

Q: Why does the icemaker tray look crooked?
A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt. The change in
position is to assist in the freezing process.
Q: My refrigerator is powered on and the controls are working, but it’s not cooling and the display shows “OFF” (see
below). What is wrong?
A: The refrigerator is in Demo Mode. The Demo Mode disables all cooling in the refrigerator and freezer sections to
conserve energy while on display in a retail store. When activated, OFF is displayed on the control panel and the
display remains on for 20 seconds. With either refrigerator door opened, press and hold the Refrigerator Temp
button and press the Accela Ice button 3 times. The control panel beeps and the temperature settings display to

Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow 0.5 gpm (1.9 lpm)
Water Supply Potable Water
Water Pressure 20-120 psi (138-827 kPa)
Operating Ambient Temperature Limits 55°F–110°F (12.8°C–43.3°C)
Electrical Ratings 115 V, 60 Hz, AC only, and fused at 15 or 20 amperes
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42
COOLING
Problem Possible Cause & Solution
Refrigerator and
freezer section are
not cooling.
The refrigerator control is set to OFF (some models).
Firmly plug the cord into a live outlet with proper voltage (see Electrical & Grounding
Requirements).
Refrigerator is in the defrost cycle.
During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30

completed.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to reach the desired temperature.
Refrigerator was recently relocated.
If the refrigerator was stored for a long period of time or moved on its side, it is necessary
for the refrigerator to stand upright for 24 hours before connecting it to power.
The refrigerator is in Demo Mode.
The Demo Mode allows the lights and control display to work normally while disabling the
Demo Mode, open
one door, then press and hold the Accela Ice and Refrigerator Temp.
seconds. Once disabled, OFF will disappear and the previous temperature settings will be
displayed. (Refer to Setting the Controls for recommended temperatures).
Cooling system runs
too much.
Refrigerator is replacing an older model.

technology.
Refrigerator was recently plugged in or power restored.
The refrigerator will take up to 24 hours to cool completely.
The door is opened often or a large amount of food / hot food was added.
Adding food and opening the door warms the refrigerator, requiring the compressor to
run longer in order to cool the refrigerator back down. In order to conserve energy, try to
get everything you need out of the refrigerator at once, keep food organized so it is easy

Guide.)
Doors are not closed completely.
Firmly push the doors shut. If they will not shut all the way, the “Doors will not close
correctly or pop open” section in Troubleshooting.
Refrigerator is installed in a hot location.
The compressor will run longer under warm conditions. At normal room temperatures
(70 °F or 21 °C) expect your compressor to run about 40% to 80% of the time. Under
warmer conditions, expect it to run even more often. The refrigerator should not be
operated above 110 °F (43 °C).
Condenser / back cover is clogged.
Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not
remove the panel covering the condenser coil area.
TROUBLESHOOTING GUIDE
background
43
Problem Possible Cause & Solution
Interior moisture
buildup
Doors are opened often or for long periods of time.
When the doors are opened often or for long periods of time, warm, humid air enters the
compartment. This raises the temperature and moisture level within the compartment. To

Doors are not closed correctly.
See the “Doors will not close correctly or pop open” section.
Weather is humid.
Humid weather allows additional moisture to enter the compartments when the doors are
opened leading to condensation or frost. Maintaining a reasonable level of humidity in the
home will help to control the amount of moisture that can enter the compartments.
Defrost cycle recently completed.
During the defrost cycle, the temperature of each compartment may rise slightly and

temperature has been restored once the defrost cycle has completed.
Food is not packaged correctly.
Food stored uncovered or unwrapped, and damp containers can lead to moisture
accumulation within each compartment. Wipe all containers dry and store food in sealed
packaging to prevent condensation and frost.
Food is freezing
in the refrigerator
compartment
Food with high water content was placed near an air vent.
Rearrange items with high water content away from air vents.
Refrigerator temperature control is set incorrectly.
If the temperature is too cold, adjust the control one increment at a time and wait for the
temperature to stabilize. Refer to the Control Panel section for more information.
Refrigerator is installed in a cold location.
When the refrigerator is operated in temperature below 41 °F (5 °C), food can freeze
in the refrigerator compartment. The refrigerator should not be operated in temperature
below 55 °F (13 °C).
Refrigerator or
freezer section is too
cold.
Incorrect temperature control settings.
If the temperature is too cold, adjust the control one increment at a time and wait for the
temperature to stabilize. Refer to the Control Panel for more information.
Frost or ice crystals
form on frozen food
(inside of sealed
package).
Condensation from food with a high water content has frozen inside of the food package.
This is normal for food items with a high water content.
Food has been left in the freezer for a long period of time.
Do not store food items with high water content in the freezer for a long period of time.
Frost or ice crystals
form on frozen food
(outside of package).
Door is opened frequently or for long periods of time.
When the doors are opened often or for long periods of time, warm, humid air enters
the compartment. This raises the temperature and moisture level within the compartment.

frequency and duration of door openings.
Door is not closing properly.
Refer to the “Doors will not close correctly or pop open” section in Troubleshooting.
TROUBLESHOOTING GUIDE
COOLING
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44
Problem Possible Cause & Solution
Refrigerator or
freezer section is too
warm.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to reach the desired temperature.
The air vents are blocked. Cold air circulates from the freezer to the fresh food section and
back again through air vents in the wall dividing the two sections.


compartment.
Doors are opened often or for long periods of time.
When the doors are opened often or for long periods of time, warm, humid air enters the
compartment. This raises the temperature and moisture level within the compartment. To

Unit is installed in a hot location.
The refrigerator should not be operated in temperatures above 110 °F (43 °C).
A large amount of food or hot food was added to either compartment.
Adding food warms the compartment requiring the cooling system to run. Allowing hot
food to cool to room temperature before putting it in the refrigerator will reduce this

Doors are not closed correctly.
See the “Doors will not close correctly or pop open” section in the Troubleshooting.
Temperature control is not set correctly.
If the temperature is too warm, adjust the control one increment at a time and wait for the
temperature to stabilize.
Defrost cycle has recently completed.
During the defrost cycle, the temperature of each compartment may rise slightly and

temperature has been restored once the defrost cycle has completed.
TROUBLESHOOTING GUIDE
COOLING
background
45
Problem Possible Cause & Solution
Refrigerator or
freezer section is too
warm.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to reach the desired temperature.
The air vents are blocked. Cold air circulates from the freezer to the fresh food section and
back again through air vents in the wall dividing the two sections.


compartment.
Doors are opened often or for long periods of time.
When the doors are opened often or for long periods of time, warm, humid air enters the
compartment. This raises the temperature and moisture level within the compartment. To

Unit is installed in a hot location.
The refrigerator should not be operated in temperatures above 110 °F (43 °C).
A large amount of food or hot food was added to either compartment.
Adding food warms the compartment requiring the cooling system to run. Allowing hot
food to cool to room temperature before putting it in the refrigerator will reduce this

Doors are not closed correctly.
See the “Doors will not close correctly or pop open” section in the Troubleshooting.
Temperature control is not set correctly.
If the temperature is too warm, adjust the control one increment at a time and wait for the
temperature to stabilize.
Defrost cycle has recently completed.
During the defrost cycle, the temperature of each compartment may rise slightly and

temperature has been restored once the defrost cycle has completed.
TROUBLESHOOTING GUIDE
Problem Possible Cause & Solution
The icemaker is not
making any ice.
The icemaker is not
making enough ice.
Refrigerator was recently installed or icemaker recently connected.
It may take up to 24 hours for each compartment to reach the desired temperature and
for the icemaker to begin making ice.
Icemaker is not turned on.

The ice detecting sensor is obstructed.
Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make
sure that the sensor area is clean at all times for proper operation.
The refrigerator is not connected to a water supply or the supply shuto valve is not turned
on.

Icemaker shuto (arm or sensor) obstructed.


a clear path between the two sensors.
Reverse osmosis water ltration system is connected to your cold water supply.

amount and result in icemaker issues. (Refer to the Connecting the Water Line section.).
Demand exceeds ice storage capacity.
The icemaker will produce approximately 70-184 cubes in a 24 hour period.
Water lter has been exhausted.

Approximately every six months.

When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Low house water supply pressure.


necessary to contact a plumber.
Tubing connecting refrigerator to house supply valve is kinked.
The tubing can kink when the refrigerator is moved during installation or cleaning resulting

future kinks.
Doors are opened often or for long periods of time.
If the doors of the unit are opened often, ambient air will warm the refrigerator which
will prevent the unit from maintaining the set temperature. Lowering the refrigerator
temperature can help, as well as not opening the doors as frequently.
Doors are not closed completely.

not close correctly or pop open” section in Parts & Features Troubleshooting for more
information.
The temperature setting for the freezer is too warm.
The recommended temperature for the freezer compartment for normal ice production is

ICE & WATER
background
46
Problem Possible Cause & Solution
Ice has bad taste or
odor.
Water supply contains minerals such as sulfur.

NOTE: 
odor/taste in all water supplies.
Icemaker was recently installed.
Ice that has been stored for too long will shrink, become cloudy, and may develop a stale
taste. Throw away old ice and make a new supply.
The food has not been stored properly in either compartment.
Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.
The interior of the refrigerator needs to be cleaned.
See the Care & Cleaning section for more information.
The ice storage bin needs to be cleaned.
Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry
before reinstalling it.
Icemaker is making
too much ice.
Icemaker shuto (arm/ sensor) is obstructed.


make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait

Ice is not dispensing. Cannot hear the sound of ice dispensing.
In the control panel, select the modes for cubed ice and crushed ice alternately to
dispense the ice.
Doors are not closed completely.
Ice will not dispense if any of the refrigerator doors are left open.
Infrequent use of the dispenser.
Infrequent use of the ice dispenser will cause the cubes to stick together over time, which
will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/
sticking together. If they are, break up the ice cubes to allow for proper operation.
The delivery chute is clogged with frost or ice fragments.
Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a
plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup.
The dispenser display is locked.
Press and hold the Lock button for three seconds to unlock the control panel and dispenser.
Ice bin is empty.
It may take up to 24 hours for each compartment to reach the desired temperature

not obstructed. Once the ice supply in the bin has been completely exhausted, it may
take up to 90 minutes before additional ice is available, and approximately 24 hours to

TROUBLESHOOTING GUIDE
ICE & WATER
background
47
TROUBLESHOOTING GUIDE
Problem Possible Cause & Solution
Water is not
dispensing.
New installation or water line recently connected.

contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.
The dispenser panel is locked.
Press and hold the Lock button for three seconds to unlock the control panel and dispenser.
The dispenser is not set for water dispensing.
The dispenser can be set for ice or water. Make certain that the control panel is set for the
proper operation. Press the Water button on the control panel to dispense water.
Refrigerator or freezer doors are not closed properly.
Water will not dispense if any of the refrigerator doors are left open.
Water lter has been recently removed or replaced.


the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for
cycles of 30 seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to house supply valve is kinked.
The tubing can kink when the refrigerator is moved during installation or cleaning.

to prevent future kinks.
The house water supply is not connected, the valve is not turned on fully, or the valve is clogged.

the problem persists, it may be necessary to contact a plumber.
Water is dispensing
slowly.
Water lter has been exhausted.

Approximately every six months.

When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Reverse osmosis ltration system is used.

amount and result in icemaker issues. If the problem persists, it may be necessary to
contact a plumber.
Low house water supply pressure.


necessary to contact a plumber.
Dispenser is
dispensing warm
water.
Refrigerator was recently installed.
Allow 24 hours after installation for the water storage tank to cool completely.
The water dispenser has been used recently and the storage tank was exhausted.

approximately 20 to 30 oz.
Dispenser has not been used for several hours.


Refrigerator is connected to the hot water supply.
Make sure that the refrigerator is connected to a cold water pipe.
WARNING: Connecting the refrigerator to a hot water line may damage the icemaker.
ICE & WATER
background
48
Problem Possible Cause & Solution
Water has bad taste
or odor.
Water supply contains minerals such as sulfur.

Water lter has been exhausted.

Approximately every six months.

When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Refrigerator was recently installed.

air and contaminants from the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
TROUBLESHOOTING GUIDE
ICE & WATER
PARTS & FEATURES
Problem Possible Cause & Solution
Doors will not close
correctly or pop
open.
Food packages are blocking the door open.
Rearrange food containers to clear the door and door shelves.
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.
Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct
positions. See the Operation section for more information.
The doors were removed during product installation and not properly replaced.
Remove and replace the doors according to the Removing and Replacing Refrigerator
Handles and Doors section.
Refrigerator is not leveled properly.
See Door Alignment in the Refrigeration Installation section to level refrigerator.
Doors are dicult to
open.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed.
When you open the door, warmer air enters the refrigerator. As the warm air cools, it can
create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
Refrigerator wobbles
or seems unstable.
Leveling legs are not adjusted properly.
Refer to the Leveling and Door Alignment section.
Floor is not level.
It may be necessary to add shims under the leveling legs or rollers to complete installation.
Lights do not work. LED interior lighting failure.
The refrigerator compartment lamp is LED interior lighting, and service should be
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Refrigerator has an
unusual odor.
The Air Filter may need to be set to the MAX setting or replaced.
Set the Air Filter to the MAX setting. If the odor does not go away within 24 hours, the

instructions.
The interior of
the refrigerator is
covered with dust or
soot
The refrigerator is located near a re source, such as a replace, chimney, or candle.
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chimney or candle.
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49
TROUBLESHOOTING GUIDE
NOISES
Problem Possible Cause & Solution
Clicking The defrost control will click when the automatic defrost cycle begins and ends. The
thermostat control (or refrigerator control on some models) will also click when cycling on and
o. No action needed.
Rattling Rattling noises may come from the ow of refrigerant, the water line on the back of the unit,
or items stored on top of or around the refrigerator.
Refrigerator is not resting solidly on the oor.
Floor is weak or uneven or leveling legs need to be adjusted. See the Door Alignment
section.
Refrigerator with linear compressor was jarred while running. No action needed.
Whooshing This is normal when the evaporator fan motor is circulating air through the refrigerator and
freezer compartments.
Air is being forced over the condenser by the condenser fan. No action needed.
Gurgling Refrigerant is owing through the cooling system. No action needed.
Popping Contraction and expansion of the inside walls due to changes in temperature is part of normal
operation.
Sizzling It is normal to hear water dripping on the defrost heater during a defrost cycle.
Vibrating If the side or back of the refrigerator is touching a cabinet or wall, some of the normal
vibration may become audible.
To eliminate the noise, make sure that the sides and back of the refrigerator are not close
enough to contact a wall or cabinet.
Dripping It is normal to hear water running into the drain pan during the defrost cycle.
Pulsating or high-
pitched sound
Your refrigerator is designed to run more eciently to keep your food items at the desired
temperature.

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running, it is normal to hear a pulsating or high-pitched sound.
Problem Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network.
The password for the Wi-Fi network was entered incorrectly.
Delete your home Wi-Fi network and begin the registration process again.
Mobile data for your smartphone is turned on.
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The wireless network name (SSID) is set incorrectly.
The wireless network name (SSID) should be a combination of English letters and numbers.
(Do not use special characters.)
The router frequency is not 2.4 GHz.
Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
The distance between the appliance and the router is too far.
If the appliance is too far from the router, the signal may be weak and the connection
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install a Wi-Fi repeater.
WI-FI
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Kenmore ®
Customer Care Hotline
To schedule in-home repair service
or order replacement parts
Para pedir servicio de reparación
a domicilio, y ordenar piezas
1-844-553-6667
www. kenmore. com
®

Specifications

Kenmore 74147 Questions and Answers

Questions and Answers

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