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7
Follow the instructions in the Quick Start
Guide to connect your robot to the Neato app.
It is recommended that you set up your robot
to work with the Neato app to get the best
experience and access to all of the features.
Benefits of using the Neato app:
• Neato FloorPlanner with “No-Go” Lines
• Easy access & control
• Start your robot when you are not home
• Easily pause cleaning from the app
• Instant notifications (cleaning complete,
alerts, etc.)
• Battery status
• Maintenance alerts and context-sensitive
help to keep your robot in top form
• Dashboard (some features available on
specific models only)
It is also possible to start and stop the robot
using the Start Button on the robot.
OPERATING THE ROBOT
FROM MULTIPLE
SMARTPHONES & TABLETS
The Neato app can be used by multiple
devices in a household to operate the same
robot. Just download the Neato app to other
smartphones or tablets, and sign in to the
same My Neato account using the email and
password used to set up the robot.
NOTE
Both 2.4 and 5 GHz Wi-Fi networks are
supported and will display in the list of
available options during robot setup.
The FCC requires all wireless devices in the US
to operate on wireless spectrum channels 1-11.
If you are still having issues connecting your
robot, certain Wi-Fi router firewall and port
settings can prevent a connection with the
Neato servers.
Please reference troubleshooting information
at www.NeatoRobotics.com/Support.
CONNECTING YOUR ROBOT
TO ADDITIONAL NETWORKS
If you would like to add additional networks,
see instructions on the Neato website support
center at www.NeatoRobotics.com/Support.
Using the Neato App
English
Neato D7 supports the following Wi-Fi channels:
• For 2.4 GHz networks, channels 1 through 11
• For 5 GHz networks, channels 36,40, 44 & 48
Please visit:
www.Neatorobotics.com/D7WiFiTroubleshooting
for more information.
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