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Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - CRC - 4/18/18
CUSTOMER INFORMATION 381
Canada
General Motors of Canada Company
Cadillac Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000 (English/French)
Cadillac Roadside Ser vice:
1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones (TTYs),
Cadillac has TTY equipment available
at its Customer Assistance Center. Any
TTY user can communicate with
Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows interaction with Cadillac and
keeps important vehicle-specific
information in one place.
Membership Benefits
E : Download owner’s manuals and
view vehicle-specific how-to videos.
G : View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule ser vice
appointments.
I : View printable dealer-recorded
service records and self-recorded
service records.
D : Select a dealer and view
locations, maps, phone numbers, and
hours.
r : Track your vehicle’s warranty
information.
J : View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 375.
H : View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F : Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
www.cadillacowner.ca
Visit the Cadillac Owner Centre:
.
Chat live with online help
representatives.
.
Locate owner resources such as
lease-end, financing, and warranty
information.
.
Retrieve favorite articles, quizzes,
tips, and multimedia galleries
organized into the Featured
Articles and Auto Care Sections.
.
Download owner’s manuals.
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