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Brother MFC-820CW User Manual
Brother MFC-820CW
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USER’S GUIDE MFC-820CW
Brother numbers
Register your product
FAQs (frequently asked questions)
For Customer Service
Brother fax back system (USA only)
Ordering accessories and supplies
Notice - Disclaimer of Warranties (USA and Canada)
Compilation and Publication Notice
Brother® One Year Limited Warranty and Replacement Service (USA only)
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)
Table of Contents
General
1 General Information
Using this guide
Finding information
Symbols used in this guide
How to access the complete User’s Guide
To view Documentation (For Windows®)
How to view Documentation from the CD-ROM main menu
How to find Scanning instructions
How to find Network setup instructions
To view Documentation (For Macintosh®)
How to find Scanning instructions
How to find Network setup instructions
How to access Brother Support (For Windows®)
Control panel overview
LCD display screen
Basic Operations
About fax machines
Custom features
Do you have Voice Mail on the phone line?
Why should there be problems?
How can you avoid possible problems?
Fax tones and handshake
ECM (Error Correction Mode)
2 Loading documents and paper
Loading documents
Using the ADF
Recommended environment
Document Sizes Supported
How to load documents
Using the scanner glass
Document Sizes Supported
How to load documents
Scanning area
About paper
Recommended paper
Handling and using special paper
Paper type and size for each operation
Paper weight, thickness and capacity
Paper capacity of the output paper tray
Printable area
Loading paper, envelopes and post cards
Loading paper or other media
Loading envelopes
How to load post cards
3 General setup
Turning the machine on and off
Turning the machine off
Turning the machine on
On/Off setting
Mode Timer
Setting the Mode Timer
Paper settings
Setting the Paper Type
Setting the Paper Size
Volume Settings
Setting the Ring Volume
Setting the Ring Volume from the menu
Setting the Beeper Volume
Setting the Speaker Volume
Automatic Daylight Savings Time
LCD display
Setting the LCD Contrast
Setting the backlight brightness
Setting the Dim Timer for the backlight
Setting the Off Timer
Fax
4 Sending a fax
Entering Fax mode
Faxing from the ADF
Faxing from the scanner glass
Faxing A4 size documents from the scanner glass
Canceling a fax in progress
Color fax transmission
Broadcasting (Black & White only)
To stop a Broadcast in progress
Additional sending operations
Sending faxes using multiple settings
Contrast
Fax Resolution
Dual access (Black & White only)
Real Time Transmission
Overseas Mode
Delayed Fax (Black & White only)
Delayed Batch Transmission (Black & White only)
Setting your changes as new default
Restoring all the settings to factory settings
Checking job status or canceling a scheduled job
Sending a fax manually
Sending a fax at the end of a conversation
Out of Memory message
5 Receiving a Fax
Basic Receiving Operations
Choosing the Receive Mode
Choosing or changing your Receive Mode
Setting the Ring Delay
Setting the F/T Ring Time (Fax/Tel mode only)
Easy Receive
If Easy Receive is On:
If Easy Receive is Off:
Printing a reduced incoming fax (Auto Reduction)
Receiving a fax at the end of a conversation
Printing a fax from the memory
6 Phone Services and External devices
Voice operations
Tone or pulse
Operation from extension telephones
If you answer a call and no one is on the line:
Fax/Tel mode when the power key is on
Fax/Tel mode when the power key is off
Phone line services
Distinctive Ring
What does your telephone company's ‘Distinctive Ring’ do?
What does Brother's ‘Distinctive Ring’ do?
Do you have Voice Mail?
Before you choose the ring pattern to register
Registering the Distinctive Ring pattern
Turning off Distinctive Ring
Caller ID
Viewing Caller ID List
Printing Caller ID List
Connecting an external device to your machine
Connecting an external or extension telephone
Connecting an external TAD (telephone answering device)
Connections
Recording outgoing message (OGM) on an external TAD
Special line considerations
Roll over phone lines
Two-line phone system
Converting telephone wall outlets
Installing machine, external two-line TAD and two-line telephone
Multi-line connections (PBX)
If you are installing the machine to work with a PBX
Custom features on your phone line
Using a cordless phone
Changing the remote codes
7 Quick-Dial Numbers and Dialing Options
Dialing Options
Manual dialing
Speed-Dialing
Search by Alphabetical Order
Search by Numerical Order
Fax Redial
Outgoing Call
Caller ID history
Pause
Storing numbers for easy dialing
Storing Speed-Dial numbers
Storing Speed-Dial numbers from Outgoing Calls
Storing Speed-Dial numbers from the Caller ID history
Changing Speed-Dial names or numbers
Setting up Groups for Broadcasting
Changing Group name
Deleting a Group
Deleting a number from a Group
Access codes and credit card numbers
8 Advanced Fax Operation (Black & White only)
Fax Operations
Fax Forwarding
Paging
Fax Storage
Fax Preview
Setting Fax Preview
How to preview a fax
How to delete all faxes in the list
How to print all faxes in the list
PC Fax Receive
Changing the destination PC
Turning off Advanced Fax Operation
Changing Advanced Fax Operation
Remote Retrieval
Setting a Remote Access Code
Using your Remote Access Code
Remote Fax commands
Retrieving fax messages
Changing your Fax Forwarding number
9 Printing Reports
Fax reports
Transmission Verification Report
Fax Journal (activity report)
Reports
How to print a report
10 Polling
Polling receive
Sequential polling
Polled transmit (Black & White only)
Set up for polled transmit
Copy
11 Making copies
How to copy
Entering Copy mode
Making a single copy
Making multiple copies
Stop copying
Changing copy settings
Print quality
Enlarging or reducing the copied image
Setting Paper Type
Setting Paper Size
Adjusting Brightness
Adjusting Contrast
Adjusting Color Saturation
Sorting copies using the ADF
Making N in 1 copies or a poster (page layout)
Poster (3 x 3)
Setting your changes as new default
Restoring all the settings to factory settings
‘Out of Memory’ message
Legal limitations
PhotoCapture Center™
12 Walk-Up PhotoCapture Center™
Introduction
PhotoCapture Center™ needs
Getting started
Entering PhotoCapture mode
Print Images
View Photo(s)
Print Index (Thumbnails)
Print All Photos
Print Photos
DPOF printing
Changing print settings
Print Quality
Setting Paper Type and Size
Adjusting Brightness
Adjusting Contrast
Color Enhancement (True2Life®)
Cropping
Borderless
Setting your changes as new default
Restoring all the settings to factory settings
Scan to Card
Entering Scan mode
How to scan to card
Understanding the Error Messages
Using PhotoCapture Center™ from your computer
Software
13 Software and Network features
Appendixes
A Safety and Legal
Safety precautions
To use the machine safely
Choosing a location
Important information
Important safety instructions
Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.)
Federal Communications Commission (FCC) Declaration of Conformity (USA only)
Industry Canada Compliance Statement (Canada only)
LAN connection
International ENERGY STAR® Compliance Statement
Trademarks
B Troubleshooting and Routine Maintenance
Troubleshooting
Error messages
Transferring your faxes or Fax Journal report
Transferring faxes to another fax machine
Transferring faxes to your PC
Transferring Fax Journal report to another fax machine
Document jam
Document is jammed in the top of the ADF unit
Document is jammed inside the ADF unit
Printer jam or paper jam
Paper is jammed inside the machine
Paper is jammed inside the paper tray
If you are having difficulty with your machine
Dial Tone
Phone line interference
Improving print quality
Cleaning the print head
Checking the print quality
Checking the printing alignment
Checking the ink volume
Packing and shipping the machine
Routine maintenance
Cleaning the outside of the machine
Cleaning the scanner
Cleaning the printer platen
Cleaning the Paper Pick-up Roller
Replacing an ink cartridge
C Menu and Features
On-screen programming
Memory storage
Menu keys
Menu table
Menu
PhotoCapture
Copy
Fax
Scan
Entering Text
Putting spaces
Making corrections
Repeating letters
Special characters and symbols
D Specifications
Product description
General
Print media
Copy
PhotoCapture Center™
Fax
Scanner
Printer
Interfaces
Computer requirements
Consumable items
Network (LAN)
E Glossary
F Index
brother US/CAN
Page 1/171
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Contents
Table of Contents
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USER’S GUIDE
MFC-820CW
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File type: PDF
File name: 91748750_mfc-820cw.pdf
File size: 4.66 MB
File Language: English
Pages: 171
Author: Brother
Published:
2020-10-08
Updated: 2023-06-28
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User Manual
User Manual - (English)
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Software User's Guide - (English)
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Quick Setup Guide - (English)
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Network User's Guide - (English)
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Photos
Photos:
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Specifications
Brand:
Brother
Model: MFC-820CW
Category:
Printer - Copier - Fax - Scanner
View in the file:
Full Specifications
See other models:
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INNOV-IS 900D
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Table of Contents
×
USER’S GUIDE MFC-820CW
1
Brother numbers
3
Register your product
3
FAQs (frequently asked questions)
3
For Customer Service
4
Brother fax back system (USA only)
4
Ordering accessories and supplies
5
Notice - Disclaimer of Warranties (USA and Canada)
6
Compilation and Publication Notice
6
Brother® One Year Limited Warranty and Replacement Service (USA only)
7
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)
9
Table of Contents
10
General
17
1 General Information
18
Using this guide
18
Finding information
18
Symbols used in this guide
18
How to access the complete User’s Guide
19
To view Documentation (For Windows®)
19
How to view Documentation from the CD-ROM main menu
19
How to find Scanning instructions
19
How to find Network setup instructions
19
To view Documentation (For Macintosh®)
20
How to find Scanning instructions
20
How to find Network setup instructions
20
How to access Brother Support (For Windows®)
21
Control panel overview
22
LCD display screen
24
Basic Operations
24
About fax machines
25
Custom features
25
Do you have Voice Mail on the phone line?
25
Why should there be problems?
25
How can you avoid possible problems?
25
Fax tones and handshake
25
ECM (Error Correction Mode)
26
2 Loading documents and paper
27
Loading documents
27
Using the ADF
27
Recommended environment
27
Document Sizes Supported
27
How to load documents
27
Using the scanner glass
27
Document Sizes Supported
27
How to load documents
28
Scanning area
28
About paper
29
Recommended paper
29
Handling and using special paper
29
Paper type and size for each operation
30
Paper weight, thickness and capacity
31
Paper capacity of the output paper tray
31
Printable area
32
Loading paper, envelopes and post cards
33
Loading paper or other media
33
Loading envelopes
34
How to load post cards
35
3 General setup
36
Turning the machine on and off
36
Turning the machine off
36
Turning the machine on
36
On/Off setting
36
Mode Timer
37
Setting the Mode Timer
37
Paper settings
37
Setting the Paper Type
37
Setting the Paper Size
37
Volume Settings
38
Setting the Ring Volume
38
Setting the Ring Volume from the menu
38
Setting the Beeper Volume
38
Setting the Speaker Volume
38
Automatic Daylight Savings Time
39
LCD display
39
Setting the LCD Contrast
39
Setting the backlight brightness
40
Setting the Dim Timer for the backlight
40
Setting the Off Timer
40
Fax
41
4 Sending a fax
42
Entering Fax mode
42
Faxing from the ADF
42
Faxing from the scanner glass
43
Faxing A4 size documents from the scanner glass
43
Canceling a fax in progress
43
Color fax transmission
43
Broadcasting (Black & White only)
44
To stop a Broadcast in progress
44
Additional sending operations
45
Sending faxes using multiple settings
45
Contrast
45
Fax Resolution
45
Dual access (Black & White only)
46
Real Time Transmission
46
Overseas Mode
47
Delayed Fax (Black & White only)
47
Delayed Batch Transmission (Black & White only)
47
Setting your changes as new default
47
Restoring all the settings to factory settings
48
Checking job status or canceling a scheduled job
48
Sending a fax manually
48
Sending a fax at the end of a conversation
48
Out of Memory message
49
5 Receiving a Fax
50
Basic Receiving Operations
50
Choosing the Receive Mode
50
Choosing or changing your Receive Mode
50
Setting the Ring Delay
51
Setting the F/T Ring Time (Fax/Tel mode only)
51
Easy Receive
52
If Easy Receive is On:
52
If Easy Receive is Off:
52
Printing a reduced incoming fax (Auto Reduction)
52
Receiving a fax at the end of a conversation
53
Printing a fax from the memory
53
6 Phone Services and External devices
54
Voice operations
54
Tone or pulse
54
Operation from extension telephones
54
If you answer a call and no one is on the line:
54
Fax/Tel mode when the power key is on
54
Fax/Tel mode when the power key is off
54
Phone line services
55
Distinctive Ring
55
What does your telephone company's ‘Distinctive Ring’ do?
55
What does Brother's ‘Distinctive Ring’ do?
55
Do you have Voice Mail?
55
Before you choose the ring pattern to register
56
Registering the Distinctive Ring pattern
56
Turning off Distinctive Ring
56
Caller ID
57
Viewing Caller ID List
58
Printing Caller ID List
58
Connecting an external device to your machine
59
Connecting an external or extension telephone
59
Connecting an external TAD (telephone answering device)
59
Connections
60
Recording outgoing message (OGM) on an external TAD
60
Special line considerations
61
Roll over phone lines
61
Two-line phone system
61
Converting telephone wall outlets
61
Installing machine, external two-line TAD and two-line telephone
61
Multi-line connections (PBX)
62
If you are installing the machine to work with a PBX
62
Custom features on your phone line
62
Using a cordless phone
62
Changing the remote codes
63
7 Quick-Dial Numbers and Dialing Options
64
Dialing Options
64
Manual dialing
64
Speed-Dialing
64
Search by Alphabetical Order
64
Search by Numerical Order
65
Fax Redial
65
Outgoing Call
65
Caller ID history
66
Pause
66
Storing numbers for easy dialing
66
Storing Speed-Dial numbers
66
Storing Speed-Dial numbers from Outgoing Calls
67
Storing Speed-Dial numbers from the Caller ID history
67
Changing Speed-Dial names or numbers
68
Setting up Groups for Broadcasting
68
Changing Group name
69
Deleting a Group
69
Deleting a number from a Group
70
Access codes and credit card numbers
70
8 Advanced Fax Operation (Black & White only)
71
Fax Operations
71
Fax Forwarding
71
Paging
71
Fax Storage
72
Fax Preview
73
Setting Fax Preview
73
How to preview a fax
73
How to delete all faxes in the list
73
How to print all faxes in the list
74
PC Fax Receive
74
Changing the destination PC
74
Turning off Advanced Fax Operation
75
Changing Advanced Fax Operation
75
Remote Retrieval
76
Setting a Remote Access Code
76
Using your Remote Access Code
76
Remote Fax commands
77
Retrieving fax messages
78
Changing your Fax Forwarding number
78
9 Printing Reports
79
Fax reports
79
Transmission Verification Report
79
Fax Journal (activity report)
79
Reports
80
How to print a report
80
10 Polling
81
Polling receive
81
Sequential polling
81
Polled transmit (Black & White only)
82
Set up for polled transmit
82
Copy
83
11 Making copies
84
How to copy
84
Entering Copy mode
84
Making a single copy
84
Making multiple copies
84
Stop copying
84
Changing copy settings
85
Print quality
85
Enlarging or reducing the copied image
85
Setting Paper Type
86
Setting Paper Size
86
Adjusting Brightness
86
Adjusting Contrast
87
Adjusting Color Saturation
87
Sorting copies using the ADF
87
Making N in 1 copies or a poster (page layout)
88
Poster (3 x 3)
88
Setting your changes as new default
89
Restoring all the settings to factory settings
89
‘Out of Memory’ message
89
Legal limitations
90
PhotoCapture Center™
91
12 Walk-Up PhotoCapture Center™
92
Introduction
92
PhotoCapture Center™ needs
92
Getting started
93
Entering PhotoCapture mode
94
Print Images
94
View Photo(s)
94
Print Index (Thumbnails)
95
Print All Photos
95
Print Photos
95
DPOF printing
96
Changing print settings
97
Print Quality
98
Setting Paper Type and Size
98
Adjusting Brightness
98
Adjusting Contrast
98
Color Enhancement (True2Life®)
98
Cropping
99
Borderless
99
Setting your changes as new default
100
Restoring all the settings to factory settings
100
Scan to Card
100
Entering Scan mode
100
How to scan to card
101
Understanding the Error Messages
102
Using PhotoCapture Center™ from your computer
102
Software
103
13 Software and Network features
104
Appendixes
105
A Safety and Legal
106
Safety precautions
106
To use the machine safely
106
Choosing a location
109
Important information
110
Important safety instructions
110
Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.)
111
Federal Communications Commission (FCC) Declaration of Conformity (USA only)
113
Industry Canada Compliance Statement (Canada only)
113
LAN connection
113
International ENERGY STAR® Compliance Statement
114
Trademarks
114
B Troubleshooting and Routine Maintenance
115
Troubleshooting
115
Error messages
115
Transferring your faxes or Fax Journal report
118
Transferring faxes to another fax machine
118
Transferring faxes to your PC
118
Transferring Fax Journal report to another fax machine
118
Document jam
119
Document is jammed in the top of the ADF unit
119
Document is jammed inside the ADF unit
119
Printer jam or paper jam
120
Paper is jammed inside the machine
120
Paper is jammed inside the paper tray
121
If you are having difficulty with your machine
122
Dial Tone
127
Phone line interference
127
Improving print quality
128
Cleaning the print head
128
Checking the print quality
128
Checking the printing alignment
129
Checking the ink volume
130
Packing and shipping the machine
130
Routine maintenance
132
Cleaning the outside of the machine
132
Cleaning the scanner
132
Cleaning the printer platen
133
Cleaning the Paper Pick-up Roller
133
Replacing an ink cartridge
133
C Menu and Features
136
On-screen programming
136
Memory storage
136
Menu keys
136
Menu table
137
Menu
137
PhotoCapture
143
Copy
145
Fax
147
Scan
148
Entering Text
149
Putting spaces
149
Making corrections
149
Repeating letters
149
Special characters and symbols
149
D Specifications
150
Product description
150
General
150
Print media
152
Copy
153
PhotoCapture Center™
154
Fax
155
Scanner
156
Printer
157
Interfaces
157
Computer requirements
158
Consumable items
159
Network (LAN)
160
E Glossary
161
F Index
165
brother US/CAN
171
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