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12
WARRANTY AND SERVICE
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Stir Tower for
information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so condent the quality of our products
meets the exacting standards of KitchenAid
that, if your Stir Tower should fail within
the rst year of ownership, KitchenAid will
arrange to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original Stir Tower
returned to us. Your replacement unit will also
be covered by our one year limited warranty.
If your Stir Tower should fail within the rst
year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
(No P.O. Box numbers, please.)
When you receive your replacement Stir
Tower, use the carton, packing materials, and
prepaid shipping label to pack up your original
Stir Tower and send it back to KitchenAid.
Hassle-Free Replacement Warranty – Canada
We’re so condent the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your Stir Tower
should fail within the rst year of ownership,
we will replace your with an identical or
comparable replacement. Your replacement
unit will also be covered by our one year
limited warranty.
If your Stir Tower should fail within the
rst year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-807-6777 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
When you receive your replacement Stir
Tower, use the carton, packing materials, and
prepaid shipping label to pack up your original
Stir Tower and send it back to KitchenAid.
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