March 2016
First Printing
Owner’s Manual
MKZ Hybrid
Litho in U.S.A.
Owner’s Manual
2017 MKZ HYBRID
2017 MKZ HYBRID Owner’s Manual
owner.lincoln.com lincolncanada.com
B
RID
HH6J 19A321 EA
The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications,
design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language
in any form by any means without our written permission. Errors and omissions excepted.
© Ford Motor Company 2016
All rights reserved.
Part Number: 20160205183429
Introduction
About This Manual............................................7
Symbols Glossary..............................................7
Data Recording..................................................9
California Proposition 65...............................12
Perchlorate........................................................12
Lincoln Automotive Financial
Services.........................................................12
Replacement Parts Recommendation........13
Special Notices.................................................13
Mobile Communications Equipment...........14
Export Unique Options...................................14
Environment
Protecting the Environment..........................15
Child Safety
General Information........................................16
Installing Child Restraints..............................18
Booster Seats...................................................27
Child Restraint Positioning...........................30
Child Safety Locks...........................................31
Seatbelts
Principle of Operation....................................33
Fastening the Seatbelts................................34
Seatbelt Height Adjustment.........................37
Seatbelt Warning Lamp and Indicator
Chime............................................................38
Seatbelt Reminder..........................................39
Child Restraint and Seatbelt
Maintenance................................................40
Seatbelt Extension...........................................41
Personal Safety System™
Personal Safety System™..............................42
Supplementary Restraints
System
Principle of Operation....................................43
Driver and Passenger Airbags....................44
Front Passenger Sensing System..............46
Side Airbags.....................................................48
Driver and Passenger Knee Airbags.........49
Safety Canopy™...............................................50
Crash Sensors and Airbag Indicator...........51
Airbag Disposal...............................................52
Keys and Remote Controls
General Information on Radio
Frequencies.................................................53
Remote Control...............................................54
Replacing a Lost Key or Remote
Control..........................................................58
MyKey™
Principle of Operation...................................59
Creating a MyKey...........................................60
Clearing All MyKeys........................................61
Checking MyKey System Status..................61
Using MyKey With Remote Start
Systems.........................................................62
MyKey Troubleshooting................................62
Locks
Locking and Unlocking.................................64
Keyless Entry....................................................70
Interior Luggage Compartment
Release..........................................................72
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Security
Passive Anti-Theft System............................74
Anti-Theft Alarm..............................................75
Steering Wheel
Adjusting the Steering Wheel......................77
Audio Control...................................................78
Voice Control...................................................79
Cruise Control..................................................79
Information Display Control.........................79
Heated Steering Wheel................................80
Wipers and Washers
Windshield Wipers...........................................81
Autowipers........................................................81
Windshield Washers.......................................83
Lighting
Lighting Control...............................................84
Autolamps.........................................................84
Instrument Lighting Dimmer........................85
Headlamp Exit Delay.....................................86
Daytime Running Lamps...............................86
Automatic High Beam Control.....................87
Adaptive Headlamps.....................................88
Direction Indicators........................................89
Welcome Lighting...........................................90
Interior Lamps..................................................90
Ambient Lighting..............................................91
Windows and Mirrors
Power Windows..............................................92
Global Opening and Closing.......................93
Exterior Mirrors................................................93
Interior Mirror...................................................96
Sun Visors.........................................................97
Sun Shades......................................................97
Moonroof...........................................................97
Instrument Cluster
Gauges............................................................100
Warning Lamps and Indicators..................103
Audible Warnings and Indicators..............107
Information Displays
General Information......................................108
Information Messages..................................119
Climate Control
Automatic Climate Control..........................138
Hints on Controlling the Interior
Climate.........................................................140
Heated Windows and Mirrors.....................141
Cabin Air Filter...............................................142
Remote Start...................................................142
Seats
Sitting in the Correct Position....................143
Head Restraints.............................................143
Power Seats....................................................145
Memory Function..........................................149
Rear Seats.......................................................150
Heated Seats...................................................151
Climate Controlled Seats............................152
Rear Seat Armrest.........................................154
Universal Garage Door Opener
Universal Garage Door Opener................155
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Auxiliary Power Points
Auxiliary Power Points.................................160
Storage Compartments
Center Console.............................................162
Overhead Console.......................................162
Starting and Stopping the
Engine
General Information......................................163
Keyless Starting.............................................163
Starting a Gasoline Engine.........................164
Engine Block Heater....................................166
Unique Driving Characteristics
Hybrid Vehicle Operation...........................168
EcoSelect..........................................................171
Hybrid Vehicle Frequently Asked
Questions....................................................172
Fuel and Refueling
Safety Precautions........................................175
Fuel Quality.....................................................176
Running Out of Fuel......................................177
Refueling.........................................................180
Fuel Consumption.........................................183
Emission Control System............................184
High Voltage Battery
General Information......................................187
High Voltage Battery Cut-Off Switch........188
Transmission
Automatic Transmission..............................190
Brakes
General Information......................................195
Hints on Driving With Anti-Lock
Brakes..........................................................196
Electric Parking Brake..................................196
Auto Hold........................................................199
Traction Control
Principle of Operation..................................201
Using Traction Control.................................201
Stability Control
Principle of Operation.................................203
Using Stability Control................................204
Parking Aids
Principle of Operation.................................205
Rear Parking Aid...........................................206
Front Parking Aid.........................................206
Side Sensing System..................................208
Active Park Assist........................................209
Rear View Camera........................................217
Cruise Control
Principle of Operation..................................221
Using Cruise Control....................................221
Using Adaptive Cruise Control.................222
Driving Aids
Driver Alert......................................................231
Lane Keeping System.................................232
Blind Spot Information System..................237
Cross Traffic Alert.........................................239
Steering...........................................................243
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Pre-Collision Assist......................................244
Drive Control..................................................247
Load Carrying
Load Limit.......................................................249
Towing
Towing a Trailer.............................................254
Towing the Vehicle on Four Wheels.......254
Driving Hints
Breaking-In....................................................256
Economical Driving......................................256
Driving Through Water...............................256
Floor Mats.......................................................257
Roadside Emergencies
Roadside Assistance...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Collision, Damage or Fire Event...............264
Post-Crash Alert System............................265
Transporting the Vehicle............................266
Towing Points................................................267
Customer Assistance
Getting the Services You Need................268
In California (U.S. Only)...............................269
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................270
Utilizing the Mediation/Arbitration Program
(Canada Only)............................................271
Getting Assistance Outside the U.S. and
Canada........................................................272
Ordering Additional Owner's
Literature....................................................273
Reporting Safety Defects (U.S. Only).......274
Reporting Safety Defects (Canada
Only)............................................................274
Fuses
Fuse Specification Chart............................276
Changing a Fuse..........................................293
Maintenance
General Information....................................296
Opening and Closing the Hood...............296
Under Hood Overview................................297
Engine Oil Dipstick......................................299
Engine Oil Check.........................................299
Oil Change Indicator Reset.......................300
Engine Coolant Check................................300
Automatic Transmission Fluid Check......305
Brake Fluid Check.......................................305
Washer Fluid Check....................................306
Fuel Filter.......................................................306
Changing the 12V Battery..........................306
Checking the Wiper Blades.......................308
Changing the Wiper Blades......................308
Adjusting the Headlamps..........................309
Changing a Bulb............................................310
Bulb Specification Chart..............................310
Changing the Engine Air Filter...................313
Vehicle Care
General Information......................................314
Cleaning Products.........................................314
Cleaning the Exterior....................................315
Waxing..............................................................316
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Cleaning the Engine.....................................316
Cleaning the Windows and Wiper
Blades..........................................................317
Cleaning the Interior.....................................317
Cleaning the Instrument Panel and
Instrument Cluster Lens..........................319
Cleaning Leather Seats..............................320
Repairing Minor Paint Damage.................320
Cleaning the Alloy Wheels.........................321
Vehicle Storage.............................................321
Wheels and Tires
Tire Sealant and Inflator Kit.......................324
Tire Care..........................................................331
Using Summer Tires....................................345
Using Snow Chains......................................346
Tire Pressure Monitoring System.............347
Technical Specifications.............................352
Capacities and Specifications
Engine Specifications..................................354
Motorcraft Parts............................................355
Vehicle Identification Number..................356
Vehicle Certification Label.........................356
Transmission Code Designation...............357
Capacities and Specifications...................358
Audio System
General Information.....................................363
Audio Unit - Vehicles With: Premium AM/
FM/CD.........................................................364
Media Hub......................................................366
SYNC™ 3
General Information.....................................367
Home Screen................................................384
Using Voice Recognition............................385
Entertainment................................................396
Climate............................................................409
Phone...............................................................413
Navigation.......................................................421
Electric Vehicle Information........................431
Apps.................................................................438
Settings...........................................................442
SYNC™ 3 Troubleshooting..........................458
Accessories
Accessories....................................................475
Lincoln Protect
Lincoln Protect...............................................477
Scheduled Maintenance
General Maintenance Information...........479
Normal Scheduled Maintenance..............484
Special Operating Conditions Scheduled
Maintenance.............................................486
Scheduled Maintenance Record..............489
Appendices
End User License Agreement..................509
Type Approvals.............................................528
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ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time to get
to know your vehicle by reading this manual.
The more that you know about it, the greater
the safety and pleasure you will get from
driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the vehicle
you have purchased.
Note: Some of the illustrations in this manual
may show features as used in different
models, so may appear different to you on
your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling your
vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may see
on your vehicle.
Safety alert
See Owner's Manual
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Introduction
E162384
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
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Introduction
Heated windshield
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
E167012
Shield the eyes
E138639
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company (Ford of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic information
for vehicle improvement or with other
information we may have about you, (e.g.,
your contact information), to offer you
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Introduction
products or services that may interest you.
Data may be provided to our service
providers such as part suppliers that may
help diagnose malfunctions, and who are
similarly obligated to protect data. We retain
this data only as long as necessary to
perform these functions or to comply with
law. We may provide information where
required in response to official requests to
law enforcement or other government
authorities or third parties acting with lawful
authority or court order, and such information
may be used in legal proceedings. For U.S.
only (if equipped), if you choose to use
connected apps and services, such as SYNC
Vehicle Health Report or MyFord Mobile App,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used to
provide services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you products
and services that may interest you, where
permitted by law. For Canada only, for more
information, please review the Ford of
Canada privacy policy at www.ford.ca,
including our U.S. data storage and use of
service providers in other jurisdictions who
may be subject to legal requirements in
Canada, the United States and other
countries applicable to them, for example,
lawful requirements to disclose personal
information to governmental authorities in
those countries. See SYNC™ 3 (page 367).
Event Data Recording
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
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Introduction
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded (see limitations
regarding 911 Assist and Traffic, directions
and Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Ford Motor Company and Ford
of Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or
where required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
Note: Including to the extent that any law
pertaining to Event Data Recorders applies
to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may, through
any paired and connected cell phone,
disclose to emergency services that the
vehicle has been in a crash involving the
deployment of an airbag or, in certain
vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of being used
to electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other details
about the vehicle or crash or personal
information about the occupants to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the 911 Assist feature. See
SYNC™ 3 (page 367).
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Introduction
Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS technology
and advanced vehicle sensors to collect
the vehicle’s current location, travel
direction, and speed (“vehicle travel
information”), only to help provide you with
the directions, traffic reports, or business
searches that you request. If you do not
want Ford or its vendors to receive this
information, do not activate the service. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See SYNC™ 3 (page 367).
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
WARNINGS
Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the State
of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your hands
after handling.
PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
Use the options below to contact us with
questions about your account or financing
and we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
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Introduction
P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’ s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate that these parts deliver the intended
level of protection as a whole system. A
great way to know for sure you are getting
this level of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Lincoln Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Lincoln Warranty. For additional
information, refer to the terms and conditions
of the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
and what is not covered by your vehicle’s
New Vehicle Limited Warranty, refer to the
Warranty Manual that is provided to you
along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNINGS
Failure to follow the specific warnings
and instructions could result in
personal injury. See Supplementary
Restraints System (page 43).
Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active passenger airbag.
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Introduction
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.
Using mobile communications equipment is
becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in emergency
situations. Safety must be paramount when
using mobile communications equipment to
avoid negating these benefits. Mobile
communication equipment includes, but is
not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehicle
may be equipped with features and options
that are different from the features and
options that are described in this Owner’s
Manual. A market unique supplement may
be supplied that complements this book. By
referring to the market unique supplement,
if provided, you can properly identify those
features, recommendations and
specifications that are unique to your vehicle.
This Owner’s Manual is written primarily for
the U.S. and Canadian Markets. Features or
equipment listed as standard may be
different on units built for Export. Refer to
this Owner’s Manual for all other required
information and warnings.
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PROTECTING THE ENVIRONMENT
You must play your part in protecting the
environment. Correct vehicle usage and the
authorized disposal of waste, cleaning and
lubrication materials are significant steps
toward this aim.
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Environment
GENERAL INFORMATION
See the following sections for directions on
how to properly use safety restraints for
children.
WARNINGS
Always make sure your child is secured
properly in a device that is appropriate
for their height, age and weight. Child safety
restraints must be bought separately from
your vehicle. Failure to follow these
instructions and guidelines may result in an
increased risk of serious injury or death to
your child.
WARNINGS
All children are shaped differently. The
recommendations for safety restraints
are based on probable child height, age and
weight thresholds from the National Highway
Traffic Safety Administration and other safety
organizations, or are the minimum
requirements of law. We recommend
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and
is compatible with and properly installed in
your vehicle. To locate a child seat fitting
station and CPST, contact NHTSA toll free
at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada, contact
WARNINGS
Transport Canada toll free at 1-800-333-0371
or go to www.tc.gc.ca to find a Child Car Seat
Clinic in your area. Failure to properly restrain
children in safety seats made especially for
their height, age, and weight may result in
an increased risk of serious injury or death
to your child.
Do not leave children or animals
unattended in the vehicle. On hot days,
the temperature in the trunk or vehicle
interior can rise very quickly. Exposure of
people or animals to these high
temperatures for even a short time can cause
death or serious heat-related injuries,
including brain damage. Small children are
particularly at risk.
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Child Safety
Recommendations for Safety Restraints for Children
Recommended restraint typeChild size, height, weight, or ageChild
Use a child safety seat (sometimes called an
infant carrier, convertible seat, or toddler
seat).
Children weighing 40 lb (18 kg) or less (generally age four or
younger).
Infants or toddlers
Use a belt-positioning booster seat.
Children who have outgrown or no longer properly fit in a child
safety seat (generally children who are less than 4 ft. 9 in. (1.45 m)
tall, are greater than age four and less than age 12, and between
40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if
recommended by your child restraint manufacturer).
Small children
Use a vehicle safety belt having the lap belt
snug and low across the hips, shoulder belt
centered across the shoulder and chest, and
seat back upright.
Children who have outgrown or no longer properly fit in a belt-
positioning booster seat (generally children who are at least 4 ft.
9 in. (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if
recommended by child restraint manufacturer).
Larger children
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Child Safety
• You are required by law to properly use
safety seats for infants and toddlers in
the United States and Canada.
• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a height
of 4 feet 9 inches (1.45 meters) tall, or 80
pounds (36 kilograms). Check your local
and state or provincial laws for specific
requirements about the safety of children
in your vehicle.
• When possible, always properly restrain
children 12 years of age and under in a
rear seating position of your vehicle.
Accident statistics suggest that children
are safer when properly restrained in the
rear seating positions than in a front
seating position. See Front Passenger
Sensing System (page 46).
INSTALLING CHILD RESTRAINTS
Child Seats
E142594
Use a child safety seat (sometimes called an
infant carrier, convertible seat, or toddler
seat) for infants, toddlers, or children
weighing 40 pounds (18 kilograms) or less
(generally age four or younger).
Using Lap and Shoulder Belts
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back.
Airbags can kill or injure a child in a
child seat. Children 12 and under
should be properly restrained in the rear seat
whenever possible.
Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block access
to certain safety belt buckle assemblies and
LATCH lower anchors, rendering those
features potentially unusable. To avoid risk
of injury, occupants should only use seating
positions where they are able to be properly
restrained.
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When installing a child safety seat with
combination lap and shoulder belts:
• Use the correct safety belt buckle for that
seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button pointing
up and away from the safety seat, with
the tongue between the child seat and
the release button, to prevent accidental
unbuckling.
• Place the vehicle seat upon which the
child seat will be installed in the upright
position.
• Put the safety belt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking clip.
Perform the following steps when installing
the child seat with combination lap and
shoulder belts:
Note: Although the child seat illustrated is a
forward facing child seat, the steps are the
same for installing a rear facing child seat.
Standard safety belts
E142528
1. Position the child safety seat in a seat
with a combination lap and shoulder belt.
E142529
2. After positioning the child safety seat in
the proper seating position, pull down on
the shoulder belt and then grasp the
shoulder belt and lap belt together
behind the belt tongue.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child seat according to the
child seat manufacturer's instructions. Be
sure the belt webbing is not twisted.
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E142531
4. Insert the belt tongue into the proper
buckle (the buckle closest to the direction
the tongue is coming from) for that
seating position until you hear a snap and
feel the latch engage. Make sure the
tongue is latched securely by pulling on
it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder portion
of the belt and pull downward until all of
the belt is pulled out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove slack.
The belt will click as it retracts to indicate
it is in the automatic locking mode.
7. Try to pull the belt out of the retractor to
make sure the retractor is in the
automatic locking mode (you should not
be able to pull more belt out). If the
retractor is not locked, unbuckle the belt
and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining slack
that will exist once the extra weight of
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the child is added to the child restraint.
It also helps to achieve the proper
snugness of the child seat to your
vehicle. Sometimes, a slight lean toward
the buckle will provide extra help to
remove remaining slack from the belt.
9. Attach the tether strap (if the child seat
is equipped).
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and back
to make sure the seat is securely held
in place. To check this, grab the seat at
the belt path and attempt to move it
side to side and forward and back.
There should be no more than 1 inch
(2.5 centimeters) of movement for
proper installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety Technician
to make certain the child restraint is properly
installed. In Canada, check with Transport
Canada for referral to a Child Car Seat Clinic.
Inflatable safety belts
E142528
1. Position the child safety seat in a seat
with a combination lap and shoulder belt.
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Child Safety
E146522
2. After positioning the child safety seat in
the proper seating position, grasp the
shoulder belt and lap belt together
behind the belt tongue.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child seat according to the
child seat manufacturer's instructions. Be
sure the belt webbing is not twisted.
E146523
4. Insert the belt tongue into the proper
buckle (the buckle closest to the direction
the tongue is coming from) for that
seating position until you hear a snap and
feel the latch engage. Make sure the
tongue is latched securely by pulling on
it.
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Child Safety
E146524
5. To put the retractor in the automatic
locking mode, grasp the lap portion of
the inflatable safety belt and pull upward
until all of the belt is pulled out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
Note: Unlike the standard safety belt, the
inflatable safety belt's unique lap portion
locks the child seat for installation. The
ability for the shoulder portion of the belt to
move freely is normal, even after the lap belt
has been put into the automatic locking
mode.
Note: The lock-off device on some child
restraints may not accommodate the
shoulder portion of the inflatable safety belt.
Follow all instructions provided by the
manufacturer of the child restraint regarding
the necessary and proper use of the lock-off
device. In some instances, these devices
have been provided only for use in vehicles
with safety belt systems that would otherwise
require a locking clip.
6. Allow the belt to retract to remove slack.
The belt will click as it retracts to indicate
it is in the automatic locking mode.
7. Try to pull the belt out of the retractor to
make sure the retractor is in the
automatic locking mode (you should not
be able to pull more belt out). If the
retractor is not locked, unbuckle the belt
and repeat Steps 5 and 6.
E146525
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling down on the lap belt in order to
force slack from the belt. This is
necessary to remove the remaining slack
that will exist once the extra weight of
the child is added to the child restraint.
It also helps to achieve the proper
snugness of the child seat to your
vehicle. Sometimes, a slight lean toward
the buckle will additionally help to
remove remaining slack from the belt.
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9. Attach the tether strap (if the child seat
is equipped).
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and back
to make sure the seat is securely held
in place. To check this, grab the seat at
the belt path and attempt to move it
side to side and forward and back.
There should be no more than 1 inch
(2.5 centimeters) of movement for
proper installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety Technician
to make certain the child restraint is properly
installed. In Canada, check with Transport
Canada for referral to a Child Car Seat Clinic.
Using Lower Anchors and Tethers for
CHildren (LATCH)
WARNINGS
Never attach two child safety seats to
the same anchor. In a collision, one
anchor may not be strong enough to hold
two child safety seat attachments and may
break, causing serious injury or death.
Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block access
to certain safety belt buckle assemblies or
LATCH lower anchors, rendering those
features potentially unusable. To avoid risk
of injury, occupants should only use seating
positions where they are able to be properly
restrained.
The LATCH system is composed of three
vehicle anchor points: two lower anchors
located where seat back and seat cushion
meet (called the seat bight) and one top
tether anchor located behind that seating
position.
LATCH compatible child safety seats have
two rigid or webbing mounted attachments
that connect to the two lower anchors at the
LATCH equipped seating positions in your
vehicle. This type of attachment method
eliminates the need to use safety belts to
attach the child seat, however the safety belt
can still be used to attach the child seat. For
forward-facing child seats, the top tether
strap must also be attached to the proper
top tether anchor, if a top tether strap has
been provided with your child seat.
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Child Safety
E142535
Your vehicle has LATCH lower anchors for
child seat installation at the seating positions
marked with the child seat symbol.
E144054
The LATCH anchors are located at the rear
section of the rear seat between the cushion
and seat back below the symbols as shown.
Follow the child seat manufacturer's
instructions to properly install a child seat
with LATCH attachments. Follow the
instructions on attaching child safety seats
with tether straps.
Attach LATCH lower attachments of the child
seat only to the anchors shown.
Use of Inboard Lower Anchors from the
Outboard Seating Positions (Center Seating
Use)
WARNING
The standardized spacing for LATCH
lower anchors is 11 inches (28
centimeters) center to center. Do not use
LATCH lower anchors for the center seating
position unless the child seat manufacturer's
instructions permit and specify using anchors
spaced at least as far apart as those in this
vehicle.
The lower anchors at the center of the
second row rear seat are spaced 18 inches
(46 centimeters) apart. A child seat with rigid
LATCH attachments cannot be installed at
the center seating position. LATCH
compatible child seats (with attachments on
belt webbing) can only be used at this
seating position provided that the child seat
manufacturer's instructions permit use with
the anchor spacing stated. Do not attach a
child seat to any lower anchor if an adjacent
child seat is attached to that anchor.
Each time you use the safety seat, check that
the seat is properly attached to the lower
anchors and tether anchor, if applicable. Tug
the child seat from side to side and forward
and back where it is secured to your vehicle.
The seat should move less than one inch
when you do this for a proper installation.
If the safety seat is not anchored properly,
the risk of a child being injured in a crash
greatly increases.
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Child Safety
Combining Safety Belt and LATCH Lower
Anchors for Attaching Child Safety Seats
When used in combination, either the safety
belt or the LATCH lower anchors may be
attached first, provided a proper installation
is achieved. Attach the tether strap afterward,
if included with the child seat.
Using Tether Straps
Many forward-facing child safety
seats include a tether strap which
extends from the back of the child
safety seat and hooks to an anchoring point
called the top tether anchor. Tether straps
are available as an accessory for many older
safety seats.
Contact the manufacturer of your child seat
for information about ordering a tether strap,
or to obtain a longer tether strap if the tether
strap on your safety seat does not reach the
appropriate top tether anchor in your vehicle.
Once the child safety seat has been installed
using either the safety belt, the lower
anchors of the LATCH system, or both, you
can attach the top tether strap.
The tether strap anchors in your vehicle are
in the following positions (shown from top
view):
E142537
Perform the following steps to install a child
safety seat with tether anchors:
Note: If you install a child seat with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child seat off
your vehicle seat cushion when the child is
seated in it. Keep the tether strap just snug
without lifting the front of the child seat.
Keeping the child seat just touching your
vehicle seat gives the best protection in a
severe crash.
1. Route the child safety seat tether strap
over the back of the seat. For outboard
seating positions, route the tether strap
under the head restraint and between
the head restraint posts. For the center
seating positions, route the tether strap
over the top of the head restraint. If
needed, the head restraints can also be
removed.
E144274
2. Locate the correct anchor for the
selected seating position, then open the
tether anchor cover.
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Child Safety
E144275
3. Clip the tether strap to the anchor as
shown.
4. Tighten the child safety seat tether strap
according to the manufacturer's
instructions.
If your child restraint system is equipped with
a tether strap, and the child restraint
manufacturer recommends its use, we also
recommend its use.
BOOSTER SEATS
WARNING
Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it reduces the
protection for the upper part of the body and
may increase the risk of injury or death in a
crash.
Note: Some booster seat safety belt guides
may not accommodate the shoulder portion
of the inflatable safety belt.
Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child safety seat (generally
children who are less than 4 feet 9 inches
(1.45 meters) tall, are greater than age four
(4) and less than age twelve (12), and
between 40 pounds (18 kilograms) and 80
pounds (36 kilograms) and upward to 100
pounds (45 kilograms) if recommended by
your child restraint manufacturer). Many state
and provincial laws require that children use
approved booster seats until they reach age
eight, a height of 4 feet 9 inches (1.45 meters)
tall, or 80 pounds (36 kilograms).
Booster seats should be used until you can
answer YES to ALL of these questions when
seated without a booster seat:
E142595
• Can the child sit all the way back against
their vehicle seat back with knees bent
comfortably at the edge of the seat
cushion?
• Can the child sit without slouching?
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• Does the lap belt rest low across the
hips?
• Is the shoulder belt centered on the
shoulder and chest?
• Can the child stay seated like this for the
whole trip?
Always use booster seats in conjunction with
your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
• Backless booster seats
If your backless booster seat has a
removable shield, remove the shield. If a
vehicle seating position has a low seat back
or no head restraint, a backless booster seat
may place your child's head (as measured at
the tops of the ears) above the top of the
seat. In this case, move the backless booster
to another seating position with a higher seat
back or head restraint and lap and shoulder
belts, or consider using a high back booster
seat.
E70710
• High back booster seats
If, with a backless booster seat, you cannot
find a seating position that adequately
supports your child's head, a high back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the lap
belt low and snug across the hips, never up
across the stomach, and lets you adjust the
shoulder belt to cross the chest and rest
snugly near the center of the shoulder. The
following drawings compare the ideal fit
(center) to a shoulder belt uncomfortably
close to the neck and a shoulder belt that
could slip off the shoulder. The drawings also
show how the lap belt should be low and
snug across the child's hips.
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E142596
E142597
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Child Safety
If the booster seat slides on the vehicle seat
upon which it is being used, placing a
rubberized mesh sold as shelf or carpet liner
under the booster seat may improve this
condition. Do not introduce any item thicker
than this under the booster seat. Check with
the booster seat manufacturer's instructions.
CHILD RESTRAINT POSITIONING
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the vehicle seat upon which
the child seat is installed all the way back.
When possible, all children age 12 and under
should be properly restrained in a rear
seating position. If all children cannot be
seated and restrained properly in a rear
seating position, properly restrain the largest
child in the front seat.
WARNINGS
Always carefully follow the instructions
and warnings provided by the
manufacturer of any child restraint to
determine if the restraint device is
appropriate for your child's size, height,
weight, or age. Follow the child restraint
manufacturer's instructions and warnings
provided for installation and use in
conjunction with the instructions and
warnings provided by your vehicle
manufacturer. A safety seat that is improperly
installed or utilized, is inappropriate for your
child's height, age, or weight or does not
properly fit the child may increase the risk of
serious injury or death.
Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot protect the
child from injury in a crash, which may result
in serious injury or death.
WARNINGS
Never use pillows, books, or towels to
boost a child. They can slide around
and increase the likelihood of injury or death
in a crash.
Always restrain an unoccupied child
seat or booster seat. These objects
may become projectiles in a crash or sudden
stop, which may increase the risk of serious
injury.
Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it reduces the
protection for the upper part of the body and
may increase the risk of injury or death in a
crash.
To avoid risk of injury, do not leave
children or pets unattended in your
vehicle.
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Child Safety
Recommendations for attaching child safety restraints for children
Use any attachment method as indicated below by X
Combined weight of
child and child seat
Restraint Type
Safety belt onlySafety belt and
LATCH (lower
anchors and top
tether anchor)
Safety belt and top
tether anchor
LATCH (lower
anchors only)
LATCH (lower
anchors and top
tether anchor)
XX
Up to 65 lb
(29.5 kg)
Rear facing child
seat
X
Over 65 lb
(29.5 kg)
Rear facing child
seat
XXX
Up to 65 lb
(29.5 kg)
Forward facing
child seat
XX
Over 65 lb
(29.5 kg)
Forward facing
child seat
Note: The child seat must rest tightly against
the vehicle seat upon which it is installed. It
may be necessary to lift or remove the head
restraint. See Seats (page 143).
CHILD SAFETY LOCKS
When these locks are set, the rear doors
cannot be opened from the inside.
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Child Safety
E112197
The childproof locks are located on the rear
edge of each rear door and must be set
separately for each door.
Left-Hand Side
Turn counterclockwise to lock and clockwise
to unlock.
Right-Hand Side
Turn clockwise to lock and counterclockwise
to unlock.
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Child Safety
PRINCIPLE OF OPERATION
WARNINGS
Always drive and ride with your
seatback upright and the lap belt snug
and low across the hips.
To reduce the risk of injury, make sure
children sit where they can be properly
restrained.
Never let a passenger hold a child on
his or her lap while the vehicle is
moving. The passenger cannot protect the
child from injury in a crash.
All occupants of your vehicle, including
the driver, should always properly wear
their seatbelts, even when an airbag
supplemental restraint system is provided.
Failure to properly wear your seatbelt could
seriously increase the risk of injury or death.
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in these
areas are more likely to be seriously injured
or killed. Do not allow people to ride in any
area of your vehicle that is not equipped with
seats and seatbelts. Be sure everyone in
your vehicle is in a seat and using a seatbelt
properly.
In a rollover crash, an unbelted person
is significantly more likely to die than
a person wearing a seatbelt.
Each seating position in your vehicle
has a specific seatbelt assembly which
is made up of one buckle and one tongue
that are designed to be used as a pair. 1) Use
the shoulder belt on the outside shoulder
only. Never wear the shoulder belt under the
arm. 2) Never swing the seatbelt around your
neck over the inside shoulder. 3) Never use
a single belt for more than one person.
Airbags can kill or injure a child in a
child restraint. Properly restrain
children 12 and under in the rear seat
whenever possible.
WARNINGS
Seatbelts and seats can become hot
in a vehicle that has been closed up in
sunny weather. They could burn a small child.
Check seat covers and buckles before you
place a child anywhere near them.
Front and rear seat occupants,
including pregnant women, should
wear seatbelts for optimum protection in an
accident.
All seating positions in your vehicle have lap
and shoulder seatbelts. All occupants of the
vehicle should always properly wear their
seatbelts, even when an airbag supplemental
restraint system is provided.
The seatbelt system consists of:
• Lap and shoulder seatbelts.
• Shoulder seatbelt with automatic locking
mode, (except driver seatbelt).
• Height adjuster at the front outboard
seating positions.
• Seatbelt pretensioner at the front
outboard seating positions.
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Seatbelts
• Seatbelt warning light and chime.
• Crash sensors and monitoring system
with readiness indicator.
The seatbelt pretensioners at the front
seating positions are designed to tighten the
seatbelts when activated. In frontal and
near-frontal crashes, the seatbelt
pretensioners may be activated alone or, if
the crash is of sufficient severity, together
with the front airbags. The pretensioners may
also activate when the Safety Canopy is
deployed.
FASTENING THE SEATBELTS
Standard belts shown, inflatable belts
similar
The front outboard and rear safety restraints
in the vehicle are combination lap and
shoulder belts.
E142587
1. Insert the belt tongue into the proper
buckle (the buckle closest to the direction
the tongue is coming from) until you hear
a snap and feel it latch. Make sure you
securely fasten the tongue in the buckle.
E142588
2. To unfasten, press the release button
and remove the tongue from the buckle.
Using Seatbelts During Pregnancy
WARNING
Always ride and drive with your
seatback upright and the belt properly
fastened. The lap portion of the seatbelt
should fit snug and be positioned low across
the hips. The shoulder portion of the seatbelt
should be positioned across the chest.
Pregnant women should also follow this
practice. See the following figure.
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Seatbelts
E142590
Pregnant women should always wear their
seatbelt. The lap belt portion of a
combination lap and shoulder belt should be
positioned low across the hips below the
belly and worn as tight as comfort will allow.
The shoulder belt should be positioned to
cross the middle of the shoulder and the
center of the chest.
Seatbelt Locking Modes
WARNINGS
After any vehicle crash, the seatbelt
system at all passenger seating
positions must be checked by an authorized
dealer to verify that the automatic locking
retractor feature for child seats is still
functioning properly. In addition, all seatbelts
should be checked for proper function.
The belt and retractor assembly must
be replaced if the seatbelt assembly
automatic locking retractor feature or any
other seatbelt function is not operating
properly when checked by an authorized
dealer. Failure to replace the belt and
retractor assembly could increase the risk of
injury in crashes.
All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver seatbelt has the vehicle sensitive
locking mode. The front outboard passenger
and rear seatbelts have both the vehicle
sensitive locking mode and the automatic
locking mode.
Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length adjustment
to your movements and locking in response
to vehicle movement. For example, if the
driver brakes suddenly or turns a corner
sharply, or the vehicle receives an impact of
about 5 mph (8 km/h) or more, the
combination seatbelts will lock to help
reduce forward movement of the driver and
passengers.
In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If this
occurs, let the belt retract slightly and pull
webbing out again in a slow and controlled
manner.
Automatic Locking Mode
In this mode, the shoulder belt is
automatically pre-locked. The belt will still
retract to remove any slack in the shoulder
belt. The automatic locking mode is not
available on the driver seatbelt.
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Seatbelts
When to Use the Automatic Locking Mode
This mode should be used any time a child
safety seat, except a booster, is installed in
passenger front or rear seating positions.
Children 12 years old and under should be
properly restrained in a rear seating position
whenever possible. See Child Safety (page
16).
How to Use the Automatic Locking Mode
Standard seatbelts
E142591
1. Buckle the combination lap and shoulder
belt.
2. Grasp the shoulder portion and pull
downward until the entire belt is pulled
out. As the belt retracts, you will hear a
clicking sound. This indicates the seatbelt
is now in the automatic locking mode.
Rear outboard inflatable seatbelts (second
row only–if equipped)
E146363
1. Buckle the combination lap and shoulder
belt.
2. Grasp the lap portion of the belt and pull
upward until the entire belt is pulled out.
3. Allow the belt to retract. As the belt
retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.
How to Disengage the Automatic Locking
Mode
Unbuckle the combination lap and shoulder
belt and allow it to retract completely to
disengage the automatic locking mode and
activate the vehicle sensitive (emergency)
locking mode.
Rear Inflatable Seatbelt (If Equipped)
WARNINGS
Do not attempt to service, repair, or
modify the rear inflatable seatbelt.
If the rear inflatable seatbelt deploys,
it will not function again. You must have
an authorized dealer replace the rear
inflatable seatbelt.
The rear inflatable seatbelts are fitted in the
shoulder portion of the seatbelts of the
second-row outboard seating positions.
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Seatbelts
Note: The rear inflatable seatbelts are
compatible with most infant and child safety
car seats and belt positioning booster seats
when properly installed. This is because they
are designed to fill with a cooled gas at a
lower pressure and at a slower rate than
traditional airbags. After inflation, the
shoulder portion of the seatbelt remains cool
to the touch.
The rear inflatable seatbelt consists of the
following:
• An inflatable bag located in the shoulder
seatbelt webbing.
• Lap seatbelt webbing with automatic
locking mode.
• The same warning light, electronic
control and diagnostic unit as used for
the front seatbelts.
• Impact sensors located in various parts
of the vehicle.
How does the rear inflatable seatbelt
system work?
The rear inflatable seatbelts will function like
standard restraints in everyday usage.
E146364
During a crash of sufficient force, the
inflatable belt will inflate from inside the
webbing.
E146365
The fully inflated belt's increased diameter
more effectively holds the occupant in the
appropriate seating position, and spreads
crash forces over more area of the body than
regular seatbelts. This helps reduce pressure
on the chest and helps control head and
neck motion for passengers.
The rear inflatable seatbelts are designed to
inflate in frontal or near-frontal crashes and
in some side impact crashes and rollover
crashes. The fact that the rear inflatable
seatbelt did not inflate in a crash does not
mean that something is wrong with the
system. Rather, it means the forces were not
of the type sufficient to cause activation.
SEATBELT HEIGHT ADJUSTMENT
WARNING
Position the safety belt height adjusters
so that the belt rests across the middle
of your shoulder. Failure to adjust the safety
belt properly could reduce the effectiveness
of the safety belt and increase the risk of
injury in a crash.
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Seatbelts
Adjust the height of the shoulder belt so the
belt rests across the middle of your shoulder.
E146191
To adjust the shoulder belt height:
1. Press the button and slide the height
adjuster up or down.
2. Release the button and pull down on the
height adjuster to make sure it is locked
in place.
SEATBELT WARNING LAMP AND
INDICATOR CHIME
This lamp illuminates and an
audible warning will sound if the
driver's safety belt has not been
fastened when the vehicle's ignition is turned
on.
Conditions of operation
Then...If...
The safety belt warning light illuminates 1-2 minutes and the warning
chime sounds 4-8 seconds.
The driver's safety belt is not buckled before the ignition switch is
turned to the on position...
The safety belt warning light and warning chime turn off.The driver's safety belt is buckled while the indicator light is illuminated
and the warning chime is sounding...
The safety belt warning light and indicator chime remain off.The driver's safety belt is buckled before the ignition switch is turned
to the on position...
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Seatbelts
SEATBELT REMINDER
Belt-Minder™
This feature supplements the safety belt
warning function by providing additional
reminders that intermittently sound a tone
and illuminate the safety belt warning light
when you are in the driver seat or you have
a front seat passenger and a safety belt is
unbuckled.
The system uses information from the front
passenger sensing system to determine if a
front seat passenger is present and therefore
potentially in need of a warning. To avoid
activating the Belt-Minder feature for objects
you place in the front passenger seat, only
the front seat passengers receive warnings
as determined by the front passenger
sensing system.
If the Belt-Minder warnings expire (warnings
for about five minutes) for one passenger
(driver or front passenger), the other
passenger can still cause the Belt-Minder
feature to turn on.
Then...If...
The Belt-Minder feature will not activate.You and the front seat passenger buckle your safety belts before you
switch the ignition on or less than 1-2 minutes elapse after you switch
the ignition on...
The Belt-Minder feature activates, the safety belt warning light illumin-
ates and a warning tone sounds for 6 seconds every 25 seconds,
repeating for about 5 minutes or until you and the front seat passenger
buckle your safety belts.
You or the front seat passenger do not buckle your safety belts before
your vehicle reaches at least 6 mph (9.7 km/h) and 1-2 minutes elapse
after you switch the ignition on...
The Belt-Minder feature activates, the safety belt warning light illumin-
ates and a warning tone sounds for 6 seconds every 25 seconds,
repeating for about 5 minutes or until you and the front seat passenger
buckle your safety belts.
The safety belt for the driver or front passenger is unbuckled for about
1 minute while the vehicle is traveling at least 6 mph (9.7 km/h) and
more than 1-2 minutes elapse after you switch the ignition on...
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Seatbelts
Deactivating and Activating the Belt-Minder
Feature
WARNING
While the system allows you to
deactivate it, this system is designed
to improve your chances of being safely
belted and surviving an accident. We
recommend you leave the system activated
for yourself and others who may use the
vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P) or neutral
(N).
• The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
1. Switch the ignition on. Do not start the
vehicle.
2. Wait until the safety belt warning light
turns off (about one minute). After Step
2, wait an additional 5 seconds before
proceeding with Step 3. Once you start
Step 3, you must complete the procedure
within 30 seconds.
3. For the seating position you are switching
off, buckle then unbuckle the safety belt
three times at a moderate speed, ending
in the unbuckled state. After Step 3, the
safety belt warning light turns on.
4. While the safety belt warning light is on,
buckle and then unbuckle the safety belt.
After Step 4, the safety belt warning light
flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND SEATBELT
MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make sure
they work properly and are not damaged.
Inspect the vehicle and child seat safety belts
to make sure there are no nicks, tears or
cuts. Replace if necessary. All vehicle safety
belt assemblies, including retractors, buckles,
front safety belt buckle assemblies, buckle
support assemblies (slide bar-if equipped),
shoulder belt height adjusters (if equipped),
shoulder belt guide on seat back (if
equipped), rear inflatable safety belts (if
equipped), child safety seat LATCH and
tether anchors, and attaching hardware,
should be inspected after a crash. Read the
child restraint manufacturer's instructions for
additional inspection and maintenance
information specific to the child restraint.
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Seatbelts
We recommend that all safety belt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash was
minor and an authorized dealer finds that the
belts do not show damage and continue to
operate properly, they do not need to be
replaced. Safety belt assemblies not in use
during a crash should also be inspected and
replaced if either damage or improper
operation is noted.
Properly care for safety belts. See Cleaning
the Interior (page 317).
SEATBELT EXTENSION
WARNINGS
Persons who fit into the vehicle's
seatbelt should not use an extension.
Unnecessary use could result in serious
personal injury in the event of a crash.
WARNINGS
Only use extensions provided free of
charge by Lincoln Motor Company
dealers. The dealer will provide an extension
designed specifically for this vehicle, model
year and seating position. The use of an
extension intended for another vehicle,
model year or seating position may not offer
you the full protection of your vehicle’s
seatbelt restraint system.
Never use seatbelt extensions to install
child restraints.
Do not use a seatbelt extension with
an inflatable seatbelt.
Do not use extensions to change the
fit of the belt across the torso, over the
lap or to make the seatbelt buckle easier to
reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
Lincoln Motor Company dealers. Only Lincoln
seatbelt extensions made by the same
company which made the original equipment
seatbelts, should be used with Lincoln
seatbelts. Ask your authorized dealer if your
extension is compatible with your Lincoln
vehicle restraint system.
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The Personal Safety System provides an
improved overall level of frontal crash
protection to front seat occupants and is
designed to help further reduce the risk of
airbag-related injuries. The system is able to
analyze different occupant conditions and
crash severity before activating the
appropriate safety devices to help better
protect a range of occupants in a variety of
frontal crash situations.
The Vehicle Personal Safety System consists
of:
• Driver and passenger dual-stage airbag
supplemental restraints.
• Front seat outboard safety belts with
pretensioners, energy management
retractors and safety belt usage sensors.
• Driver seat position sensor.
• Front passenger sensing system.
• Passenger airbag off and on indicator
lamp.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.
• Restraint system warning light and
backup tone.
• The electrical wiring for the airbags, crash
sensors, safety belt pretensioners, front
safety belt usage sensors, driver seat
position sensor, front passenger sensing
system and indicator lights.
How Does the Personal Safety System
Work?
The Personal Safety System can adapt the
deployment strategy of the safety devices
according to crash severity and occupant
conditions. A collection of crash and
occupant sensors provides information to
the restraints control module. During a crash,
the restraints control module may deploy the
safety belt pretensioners, one or both stages
of the dual-stage airbags based on crash
severity and occupant conditions.
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PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or gently,
and the risk of injury from a deploying
airbag is the greatest close to the trim
covering the airbag module.
All occupants of your vehicle, including
the driver, should always properly wear
their safety belts, even when an airbag
supplemental restraint system is provided.
Failure to properly wear your safety belt
could seriously increase the risk of injury or
death.
Always transport children 12 years old
and under in the back seat and always
properly use appropriate child restraints.
Failure to follow this could seriously increase
the risk of injury or death.
Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or other
injuries.
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back.
Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you could
be seriously injured or killed. Contact your
authorized dealer as soon as possible.
Several airbag system components get
hot after inflation. To reduce the risk
of injury, do not touch them after inflation.
If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a crash.
The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly upon
activation. After airbag deployment, it is
normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder (to
lubricate the bag) or sodium compounds (for
example, baking soda) that result from the
combustion process that inflates the airbag.
Small amounts of sodium hydroxide may be
present which may irritate the skin and eyes,
but none of the residue is toxic.
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Supplementary Restraints System
While the system is designed to help reduce
serious injuries, contact with a deploying
airbag may also cause abrasions or swelling.
Temporary hearing loss is also a possibility
as a result of the noise associated with a
deploying airbag. Because airbags must
inflate rapidly and with considerable force,
there is the risk of death or serious injuries
such as fractures, facial and eye injuries or
internal injuries, particularly to occupants
who are not properly restrained or are
otherwise out of position at the time of airbag
deployment. Thus, it is extremely important
that occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Never place your arm or any objects
over an airbag module. Placing your
arm over a deploying airbag can result in
serious arm fractures or other injuries.
Objects placed on or over the airbag inflation
area may cause those objects to be
propelled by the airbag into your face and
torso causing serious injury.
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back.
E151127
The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag system
consists of:
• Driver and passenger airbag modules.
• Front passenger sensing system.
· Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 51).
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Proper Driver and Front Passenger
Seating Adjustment
WARNING
National Highway Traffic Safety
Administration (NHTSA) recommends
a minimum distance of at least 10 inches (25
centimeters) between an occupant’s chest
and the driver airbag module.
To properly position yourself away from the
airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
After all occupants have adjusted their seats
and put on safety belts, it is very important
that they continue to sit properly. A properly
seated occupant sits upright, leaning against
the seat back, and centered on the seat
cushion, with their feet comfortably extended
on the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies down,
turns sideways, sits forward, leans forward
or sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
Children and Airbags
WARNING
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back.
E142846
Children must always be properly restrained.
Accident statistics suggest that children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Failure to follow these instructions
may increase the risk of injury in a crash.
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Supplementary Restraints System
FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with advanced restraints systems,
properly restrain children 12 and under
in a rear seating position. Failure to follow
this could seriously increase the risk of injury
or death.
Sitting improperly, out of position or
with the seatback reclined too far can
take weight off the seat cushion and affect
the decision of the passenger sensing
system, resulting in serious injury or death
in the event of a crash. Always sit upright
against your seat back, with your feet on the
floor.
Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger sensing
system. This could seriously increase the risk
of injury or death.
This system works with sensors that are part
of the front passenger seat and seatbelt to
detect the presence of a properly-seated
occupant and determine if the front
passenger’s frontal airbag should be enabled
(may inflate) or not.
E181984
The front passenger sensing system uses a
passenger airbag status indicator that
illuminates indicating that the front
passenger frontal airbag is either ON
(enabled) or OFF (disabled).
The indicator lamp is in the center stack of
the instrument panel.
Note: The passenger airbag status indicator
OFF and ON indicator lamps illuminate for
a short period of time when you first switch
the ignition on to confirm it is functional.
The front passenger sensing system is
designed to disable (will not inflate) the front
passenger frontal airbag when the front
passenger seat is unoccupied, or a rear
facing infant seat, a forward-facing child
restraint, or a booster seat is detected. Even
with this technology, parents are strongly
encouraged to always properly restrain
children in the rear seat. The sensor also
turns off the passenger front airbag and
seat-mounted side airbag when the
passenger seat is empty.
• When the front passenger sensing
system disables (will not inflate) the front
passenger frontal airbag, the passenger
airbag status indicator will illuminate the
OFF lamp and stay lit to remind you that
the front passenger frontal airbag is
disabled.
• If the child restraint has been installed
and the passenger airbag status indicator
illuminates the ON lamp, then turn the
vehicle off, remove the child restraint
from the vehicle and reinstall the restraint
following the child restraint
manufacturer's instructions.
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Supplementary Restraints System
The front passenger sensing system is
designed to enable (may inflate) the front
passenger frontal airbag anytime the system
senses that a person of adult size is sitting
properly in the front passenger seat.
• When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the passenger
airbag status indicator will illuminate the
ON lamp and remain illuminated.
If a person of adult size is sitting in the front
passenger seat, but the airbag off indicator
lamp is lit, it is possible that the person isn’t
sitting properly in the seat. If this happens:
• Turn the vehicle off and ask the person
to place the seat back in the full upright
position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person’s legs comfortably extended.
• Restart the vehicle and have the person
remain in this position for about two
minutes. This will allow the system to
detect that person and enable the
passenger’s frontal airbag.
• If the indicator OFF lamp remains lit even
after this, the person should be advised
to ride in the rear seat.
Passenger airbagPassenger airbag status indicatorOccupant
DisabledOFF: LitEmpty
ON: Unlit
DisabledOFF: LitChild
ON: Unlit
EnabledOFF: UnlitAdult
ON: Lit
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Supplementary Restraints System
Note: When the passenger airbag status
indicator OFF light is illuminated, the
passenger (seat mounted) side airbag may
be disabled to avoid the risk of airbag
deployment injuries.
After all occupants have adjusted their seats
and put on seatbelts, it is very important that
they continue to sit properly. A properly
seated occupant sits upright, leaning against
the seat back, and centered on the seat
cushion, with their feet comfortably extended
on the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies down,
turns sideways, sits forward, leans forward
or sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
The conditions listed above may cause the
weight of a properly seated occupant to be
incorrectly interpreted by the front passenger
sensing system. The person in the front
passenger seat may appear heavier or lighter
due to the conditions described in the list
above.
To know if the front passenger
sensing system is operating
properly, See Crash Sensors and
Airbag Indicator (page 51).
Do not attempt to repair or service the
system. Take your vehicle immediately to an
authorized dealer.
If it is necessary to modify an advanced front
airbag system to accommodate a person
with disabilities, contact the Ford Customer
Relationship Center. See Getting the
Services You Need (page 268).
SIDE AIRBAGS
WARNINGS
Do not place objects or mount
equipment on or near the airbag cover,
on the side of the seatbacks (of the front
seats), or in front seat areas that may come
into contact with a deploying airbag. Failure
to follow these instructions may increase the
risk of personal injury in the event of a crash.
WARNINGS
Do not use accessory seat covers. The
use of accessory seat covers may
prevent the deployment of the side airbags
and increase the risk of injury in an accident.
Do not lean your head on the door. The
side airbag could injure you as it
deploys from the side of the seatback.
Do not attempt to service, repair, or
modify the airbag, its fuses or the seat
cover on a seat containing an airbag as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible.
If the side airbag has deployed, the
airbag will not function again. The side
airbag system (including the seat) must be
inspected and serviced by an authorized
dealer. If the airbag is not replaced, the
unrepaired area will increase the risk of injury
in a crash.
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Supplementary Restraints System
The side airbags are located on the outboard
side of the seatbacks of the front seats. In
certain sideways crashes, the airbag on the
side affected by the crash will be inflated.
The airbag was designed to inflate between
the door panel and occupant to further
enhance the protection provided occupants
in side impact crashes.
E152533
The system consists of the following:
• A label or embossed side panel
indicating that side airbags are fitted to
your vehicle.
• Side airbags located inside the driver and
front passenger seatbacks.
• Front passenger sensing system.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page 51).
Note: The passenger sensing system will
deactivate the passenger seat-mounted side
airbag if it detects an empty passenger seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed by
a group of automotive safety experts known
as the Side Airbag Technical Working Group.
These recommended testing procedures
help reduce the risk of injuries related to the
deployment of side airbags.
DRIVER AND PASSENGER KNEE
AIRBAGS
Driver and passenger knee airbags are
located under or within the instrument panel.
During a crash, the restraints control module
may activate the driver and passenger knee
airbags (individually or both) based on crash
severity and respective occupant conditions.
Under certain crash and occupant conditions,
the driver and passenger knee airbags may
deploy (individually or both) but the
corresponding front airbag may not activate.
As with front and side airbags, it is important
to be properly seated and restrained to
reduce the risk of death or serious injury.
Make sure the knee airbags are
operating properly. See Crash
Sensors and Airbag Indicator
(page 51).
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Supplementary Restraints System
SAFETY CANOPY™
WARNINGS
Do not place objects or mount
equipment on or near the headliner at
the siderail that may come into contact with
a deploying curtain airbag. Failure to follow
these instructions may increase the risk of
personal injury in the event of a crash.
Do not lean your head on the door. The
curtain airbag could injure you as it
deploys from the headliner.
Do not attempt to service, repair, or
modify the curtain airbags, its fuses,
the A, B, or C pillar trim, or the headliner on
a vehicle containing curtain airbags as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible.
All occupants of your vehicle including
the driver should always wear their
safety belts even when an airbag
supplemental restraint system and curtain
airbag is provided. Failure to properly wear
your safety belt could seriously increase the
risk of injury or death.
WARNINGS
To reduce risk of injury, do not obstruct
or place objects in the deployment
path of the curtain airbag.
If the curtain airbags have deployed,
the curtain airbags will not function
again. The curtain airbags (including the A,
B and C pillar trim and headliner) must be
inspected and serviced by an authorized
dealer. If the curtain airbag is not replaced,
the unrepaired area will increase the risk of
injury in a crash.
The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected by
the rollover sensor. The Safety Canopy is
mounted to the roof side-rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or rollover
events, the Safety Canopy will be activated,
regardless of which seats are occupied. The
Safety Canopy is designed to inflate between
the side window area and occupants to
further enhance protection provided in side
impact crashes and rollover events.
E75004
The system consists of the following:
• Safety canopy curtain airbags located
above the trim panels over the front and
rear side windows identified by a label
or wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment
· Crash sensors and monitoring
system with a readiness indicator.
See Crash Sensors and Airbag
Indicator (page 51).
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Children 12 years old and under should
always be properly restrained in the rear
seats. The Safety Canopy will not interfere
with children restrained using a properly
installed child or booster seat because it is
designed to inflate downward from the
headliner above the doors along the side
window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a group
of automotive safety experts known as the
Side Airbag Technical Working Group. These
recommended testing procedures help
reduce the risk of injuries related to the
deployment of side airbags (including the
Safety Canopy).
CRASH SENSORS AND AIRBAG
INDICATOR
WARNING
Modifying or adding equipment to the
front end of the vehicle (including
frame, bumper, front end body structure and
tow hooks) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify the front end of the
vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the front seatbelt system, the adaptive
collapsible steering column, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, Safety Canopy and
optional rear inflatable seatbelts. Based on
the type of crash, the restraints control
module will deploy the appropriate safety
devices.
The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or a backup tone (if equipped).
Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard (If
equipped). The tone pattern will repeat
periodically until the problem, the light
or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
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Supplementary Restraints System
The seatbelt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to deploy
a safety device.
The fact that the seatbelt pretensioners or
front airbags did not activate for both front
seat occupants in a crash does not mean
that something is wrong with the system.
Rather, it means the restraints control module
determined the accident conditions (crash
severity, belt usage) were not appropriate to
activate these safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The seatbelt pretensioners and rear
inflatable seatbelts are designed to
activate in frontal, near-frontal and side
crashes and rollovers.
• The knee airbag(s) may deploy based on
crash severity and occupant conditions.
• The design of the side airbags is to inflate
in certain side impact crashes. Side
airbags may activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.
• The design of the Safety Canopy is to
inflate in certain side impact crashes or
rollover events. The Safety Canopy may
activate in other types of crashes if the
vehicle experiences sufficient sideways
motion or deformation, or a certain
likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of the
following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
Other short-distance radio transmitters, such
as amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems may operate on the same
frequency as your remote control. If other
transmitters are operating on those
frequencies, you may not be able to use your
remote control. Using your remote control
near some types of electronic equipment,
such as USB devices, computers or cell
phones can interfere with remote operation.
Operating your remote control near metal or
metallic-finished purses, bags or clothing can
interfere with remote operation. You can lock
and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Intelligent Access
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You touch the inside of any exterior door
handle within 3 ft (1 m) proximity of an
intelligent access key.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation. See Remote Control (page 54).
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Keys and Remote Controls
REMOTE CONTROL
Intelligent Access Key
E218688
The intelligent access keys operate the
power locks and the remote start system.
The key must be in your vehicle to use the
push button start.
E151795
Note: Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Removable Key Blade
The intelligent access key also contains a
removable key blade that you can use to
unlock your vehicle.
E218689
Push the release button and pull the key
blade out.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
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Keys and Remote Controls
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally.
A message appears in the information
display when the remote control battery is
low. See Information Messages (page 119).
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
E218689
1. Push the release button and pull the key
blade out.
E218690
2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover.
E218691
3. Insert a suitable tool, for example a
screwdriver, in the position shown and
carefully remove the battery.
4. Install a new battery with the + facing
upward.
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Keys and Remote Controls
5. Reinstall the battery cover and the key
blade.
Car Finder
E138623
Press the button twice within three
seconds. A tone sounds and the
direction indicators will flash. We
recommend you use this method to locate
your vehicle, rather than using the panic
alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off.
E138624
Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Remote Start
WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or in areas that are not well
ventilated.
Note: Do not use remote start if your fuel
level is low.
E138625
The remote start button is on the
transmitter.
This feature allows you to start your vehicle
from the outside. The transmitter has an
extended operating range.
If your vehicle has automatic climate control,
you can configure it to operate when you
remote start your vehicle. See Climate
Control (page 138).
Many states and provinces have restrictions
for the use of remote start. Check your local
and state or provincial laws for specific
requirements regarding remote start
systems.
The remote start system does not work if any
of the following occur:
• The ignition is on.
• The anti-theft alarm triggers.
• You switch the feature off in the
information display.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
Remote Control Feedback (If Equipped)
An LED on the remote control provides status
feedback of remote start or stop commands.
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Keys and Remote Controls
StatusLED.
Remote start or
extension
successful.
Solid green.
Remote stop
successful; vehicle
off.
Solid red.
Remote start or stop
failed.
Blinking red.
Waiting for status
update.
Blinking green.
Remote Starting your Vehicle
Note: You must press each button within
three seconds of each other. Your vehicle
will not remote start if you do not follow this
sequence.
E138626
The label on your transmitter details the
starting procedure.
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The
exterior lamps flash twice.
A tone sounds if the system fails to start,
unless quiet start is on. Quiet start runs the
blower fan at a slower speed to reduce
noise. You can switch this feature on or off
in the information display. See General
Information (page 108).
Note: You must press the push button
ignition switch on the instrument panel once
while applying the brake pedal before
driving your vehicle.
The power windows do not work during
remote start and the radio does not turn on
automatically.
The parking lamps remain on and your
vehicle will run for 5, 10 or 15 minutes,
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
the duration is set to 10 minutes, the duration
extends by another 10 minutes. For example,
if your vehicle had been running from the
first remote start for 5 minutes, your vehicle
continues to run now for a total of 20
minutes. You can extend the engine running
time duration to a maximum of 30 minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
E138625
Press the button once. Your
vehicle and the parking lamps turn
off.
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Keys and Remote Controls
You may have to be closer to your vehicle
than when starting due to ground reflection
and the added noise of your running vehicle.
You can switch this feature on or off in the
information display. See General
Information (page 108).
Memory Feature
You can program your intelligent access key
to recall memory positions. See Memory
Function (page 149).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Passive
Anti-Theft System (page 74).
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Keys and Remote Controls
PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. You can program the
restrictions to all keys but one. Any keys that
you did not program are administrator keys
or admin keys.
You can use admin keys to:
• Create a MyKey with certain vehicle
restrictions.
• Program certain MyKey settings.
• Clear all MyKey restrictions.
After you program a MyKey, you can view
the following information through the
information display:
• The total number of admin keys and
MyKeys for your vehicle.
• The total distance a MyKey driver
traveled with your vehicle.
Note: Every MyKey receives the same
restrictions and settings. You cannot
program them individually.
Note: For vehicles equipped with a
push-button start switch: When both a MyKey
and an admin key are present when you
start your vehicle, the system recognizes the
admin key only.
Standard Settings
Not every vehicle includes the features listed
below. If your vehicle has this equipment,
then you cannot change the following
settings when using a MyKey:
• Seatbelt reminder or Belt-Minder™. MyKey
mutes the audio system until drivers, and
in some instances, passengers, fasten
their seatbelts. Note: If your vehicle
includes an AM/FM radio or a very basic
audio system, then the radio may not
mute.
• Earlier low-fuel warning. The low-fuel
warning activates earlier for MyKey
drivers, giving them more time to refuel.
• Certain driver alerts, stability systems or
parking aids turn on automatically when
you use the MyKey system. For example,
Blind Spot Information System (BLIS),
cross traffic alert, lane departure warning
or forward collision warning. Note: MyKey
drivers may be able to turn the lane
departure warning feature off, but this
feature turns back on automatically with
every new key cycle.
• Restricted touchscreen operation in some
markets. For example, MyKey may
prevent manual navigation destination
input while the vehicle is in any gear
other than park (P) or when the vehicle
reaches a certain rate of speed.
• Satellite radio adult content restrictions,
if this feature is available in your market.
Optional Settings
You can configure certain vehicle feature
settings when you first create a MyKey. You
can also change the settings afterward with
an admin key.
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MyKey™
Note: Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in your information display, providing choices
to switch them on or off, or to select a more
specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the accelerator
pedal.
WARNING
Do not set MyKey maximum speed limit
to a limit that will prevent the driver
from maintaining a safe speed considering
posted speed limits and prevailing road
conditions. The driver is always responsible
to drive in accordance with local laws and
prevailing conditions. Failure to do so could
result in accident or injury.
• Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in your information display and a
tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display when
MyKey drivers attempt to exceed the
limited volume. MyKey also disables the
automatic volume control. Note: If your
vehicle includes an AM/FM radio or a
very basic audio system, then the radio
may not limit.
• Always on setting. This setting forces
certain features to remain on and active
for MyKey drivers. For example, E911 or
emergency assistance and the do not
disturb features stay on even if a MyKey
driver uses the feature's control to switch
it off.
CREATING A MYKEY
Use the information display to create a
MyKey.
1. Switch the ignition on using the key or
the transmitter you want to program.
2. Access the main menu in the information
display and then scroll through the
menus to begin programming your
MyKey. See Information Displays (page
108).
3. Follow the instructions in the display.
4. A confirmation message appears in the
display after you finish programming your
MyKey. The programmed restrictions
apply when you restart your vehicle with
the programmed key or transmitter.
Note: Make sure you label the programmed
MyKey so you can distinguish it from the
admin keys.
You can also program the optional MyKey
settings.
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MyKey™
Programming or Changing
Configurable Settings
Use the information display to program or
change your optional MyKey settings.
1. Switch the ignition on using the key or
the transmitter you want to program.
2. Access the main menu in the information
display and then scroll through the
menus to change the settings of your
MyKey. See Information Displays (page
108).
3. Follow the instructions in the display.
4. A confirmation message appears in the
display after you finish programming your
MyKey. The programmed restrictions
apply when you restart your vehicle with
the programmed key or transmitter.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. If you switch
the engine off, you must use an admin key
to change or clear your optional MyKey
settings.
CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to their
original admin key status at once. To clear
all MyKeys of all MyKey settings, use the
information display.
1. Switch the ignition on using an admin
key.
2. Access the main menu in the information
display and then scroll through the
menus to begin clearing your MyKey
programming. See Information Displays
(page 108).
3. Follow the instructions in the display.
4. A confirmation message appears in the
display after you finish clearing your
MyKeys.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status. You cannot
remove the MyKey restrictions individually.
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
information display. See Information
Displays (page 108).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
Number of MyKeys
Indicates the number of MyKeys
programmed to your vehicle. Use this feature
to detect how many MyKeys you have for
your vehicle and determine when all MyKeys
have been deleted.
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MyKey™
Number of Admin Keys
Indicates how many admin keys are
programmed to your vehicle. Use this feature
to determine how many admin keys you have
for your vehicle, and detect if an additional
MyKey has been programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for a
Ford-approved remote start system.
MYKEY TROUBLESHOOTING
Potential causesCondition
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot create a MyKey.
· Vehicles with keyless start: Make sure you place the transmitter into
the backup position. See Starting a Gasoline Engine (page 164).
· The key or transmitter used to start the vehicle is the only admin key.
There always has to be at least one admin key.
· SecuriLock passive anti-theft system is disabled or in unlimited mode.
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot program the configurable settings.
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MyKey™
Potential causesCondition
· There are no MyKeys programmed to the vehicle. See Creating a
MyKey (page 60).
· An admin transmitter is present when you started your vehicle.For vehicles with keyless start: No MyKey restrictions are available
when starting the vehicle. · There are no MyKeys programmed to the vehicle. See Creating a
MyKey (page 60).
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot clear the MyKeys.
· No MyKeys are created. See Creating a MyKey (page 60).
· Purchase a new key or tranmitter from your authorized dealer.I lost the only admin key.
· Program a spare key or transmitter. You may need to see your
authorized dealer. See Passive Anti-Theft System (page 74).
I lost a key.
· The MyKey user is not using the MyKey.MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys and created new MyKeys.
· The key system has been reset.
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MyKey™
LOCKING AND UNLOCKING
You can use the power door lock control or
the remote control to lock and unlock your
vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
E138628
Unlock.A
Lock.B
Door Lock Indicator
An LED on each door window trim illuminates
when you lock the door. It remains on for
up to 10 minutes after you switch the ignition
off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,
the power door lock switch and interior trunk
release switch will not operate after 20
seconds. You must unlock your vehicle with
the remote control or keyless keypad, or
switch the ignition on, to restore function to
these switches. You can switch this feature
on or off in the information display. See
General Information (page 108).
Note: Switch the ignition on and off after
changing the setting in the information
display.
Rear Door Unlocking and Opening
Pull the interior door handle twice to unlock
and open a rear door. The first pull unlocks
the door and the second pull opens the door.
Remote Control
You can use the remote control at any time.
Unlocking the Doors (Two-Stage Unlock)
E138629
Press the button to unlock the
driver door.
Press the button again within three
seconds to unlock all doors. A tone sounds
and the direction indicators will flash.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators will flash twice to indicate a
change to the unlocking mode. Driver door
mode only unlocks the driver door when you
press the unlock button once. All door mode
unlocks all doors when you press the unlock
button once. The unlocking mode applies to
the remote control, keyless entry keypad and
intelligent access. You can also change
between the unlocking modes using the
information display. See General Information
(page 108).
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Locks
Locking the Doors
E138623
Press the button to lock all doors.
A tone sounds and the direction
indicators will flash.
Press the button again within three seconds
to confirm that all the doors are closed. The
doors will lock again, a tone sounds and the
direction indicators will flash if all the doors
and the luggage compartment are closed.
Mislock
If any door or the luggage compartment is
open, or if the hood is open on vehicles with
an anti-theft alarm or remote start, a tone
sounds and the direction indicators will not
flash. You can switch this feature on or off in
the information display. See General
Information (page 108).
Opening the Luggage Compartment
E138630
Press twice within three seconds
to open the luggage compartment.
Make sure to close and latch the luggage
compartment before driving your vehicle. An
unlatched luggage compartment may cause
objects to fall out or block your view.
Note: The luggage compartment release
button only works when your vehicle speed
is about 3 mph (5 km/h).
Activating Intelligent Access
You must have the intelligent access key
within 3 ft (1 m) of your vehicle.
At a Door
Pull an exterior door handle to unlock and
open the door. Make sure not to touch the
lock sensor on top of the handle.
E146044
Touch the top of the door handle to lock your
vehicle. There is a brief delay before you
can unlock your vehicle again.
Note: Keep the door handle clean to make
sure the system operates correctly.
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Locks
At the Luggage Compartment
E205262
Press the exterior release button.
Locking and Unlocking the Doors with
the Key Blade
E112203
If the central locking function does not
operate, lock the doors individually using the
key in the position shown.
On the driver side, turn the key clockwise to
lock. On the passenger side, turn the key
counterclockwise to lock.
Smart Unlocks for Intelligent Access
Keys
This feature helps to prevent you from
locking your intelligent access key inside
your vehicle’s passenger compartment or
rear cargo area.
When you electronically lock your vehicle
with any door open, the transmission is in
park (P) and the ignition is off, the system
searches for an intelligent access key inside
your vehicle after you close the last door. If
the system finds a key, all of the doors will
immediately unlock and a tone sounds,
indicating that a key is inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle.
To do this, lock your vehicle after you have
closed all the doors by:
• Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking area on the front of
the door handle with another intelligent
access key in your hand.
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Locks
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if:
• The ignition is on.
• The ignition is off and the transmission
is not in park (P).
Autolock (If Equipped)
Autolock locks all the doors when:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
Autolock repeats when:
• You open then close any door while the
ignition is on and your vehicle speed is
9 mph (15 km/h) or lower.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
Autounlock
Autounlock unlocks all the doors when:
• The ignition is on, all the doors are
closed, and your vehicle has been
moving at a speed greater than 12 mph
(20 km/h).
• Your vehicle comes to a stop and you
switch the ignition off or to the accessory
position.
• You open the driver door within 10
minutes of switching the ignition off or to
accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling Autolock and
Autounlock
Note: You can switch autounlock and
autolock on or off independently of each
other.
Autolock is not configurable in all markets.
If the autolock settings are not available in
your information display, then the system is
not configurable. See General Information
(page 108).
Illuminated Entry
The interior lamps and some exterior lamps
illuminate when you unlock the doors with
the remote control.
The illuminated entry system will turn off the
lights if:
• The ignition is on.
• You press the remote control lock button.
• After 25 seconds of illumination.
The lights do not turn off if:
• You turn them on with the lamp control.
• Any door is open.
Illuminated Exit
The interior lamps and some exterior lamps
illuminate when all doors are closed and you
switch the ignition off.
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Locks
The lamps will turn off if all the doors remain
closed and:
• 25 seconds have elapsed.
• You press the push button ignition
switch.
Battery Saver
If you leave the courtesy lamps, interior
lamps or headlamps on, the battery saver
shuts them off 10 minutes after you switch
the ignition off.
Accessory Mode Battery Saver for
Intelligent Access Keys
If you leave the ignition switched on, it shuts
off when it detects a certain amount of
battery drain, or after 45 minutes.
Luggage Compartment
From Inside Your Vehicle
E138633
Press the button on the instrument
panel to open the luggage
compartment.
With the Remote Control
E138630
Press twice within three seconds
to open the luggage compartment.
From Outside Your Vehicle
E205262
Press the exterior release button to open the
luggage compartment. Your vehicle must be
unlocked or have an intelligent access
transmitter within 3 ft (1 m) of the luggage
compartment.
Power Decklid (If Equipped)
WARNINGS
Make sure all persons are clear of the
power decklid area before using the
power decklid control.
Keep keys out of the reach of children.
Do not allow children to operate or play
near an open or moving power decklid. You
should supervise the operation of the power
decklid at all times.
Note: Do not drive with the decklid open
unless you switch off the power feature.
Make sure the decklid is fully closed before
you drive your vehicle.
You can switch the power decklid feature on
or off in the information display. See General
Information (page 108). The remote control
and instrument panel button will still operate
the decklid regardless of the setting.
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Locks
Opening and Closing the Power Decklid
Note: You can reverse the decklid
movement. Press the instrument panel or
decklid button again, or press the remote
control button twice.
The decklid will only operate with the
transmission in park (P).
If the decklid reverses or starts to close after
an open request, you will hear a fast
continuous chime. This indicates excessive
load on the decklid or a possible gas strut
failure. If the decklid continues to close after
opening, have the system checked by an
authorized dealer.
From Inside Your Vehicle
E138633
Press the button on the instrument
panel.
With the Remote Control
E138630
Press the button twice within three
seconds.
From Outside Your Vehicle
E205262
Press the exterior release button to open the
luggage compartment. Your vehicle must be
unlocked or have an intelligent access
transmitter within 3 ft (1 m) of the luggage
compartment.
Note: Let the power system operate the
decklid after pressing the control. Pushing
or pulling the decklid may activate the
obstacle detection feature and stop the
power operation.
With the Decklid Close Button
E194407
Press the button inside the decklid
on the left-hand side.
Obstacle Detection
The decklid will reverse to full open if it
detects an obstacle while closing. Three
chimes will sound as the decklid begins to
reopen. Remove the obstacle to close the
decklid.
Note: Before driving your vehicle, check the
instrument cluster for a trunk ajar or door
ajar message or warning indicator. Failure
to do this could result in unintentionally
leaving the decklid open while driving.
The decklid will stop and three chimes will
sound if it detects an obstacle while opening.
Remove the obstacle to operate the decklid.
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Locks
Resetting the Power Decklid
The decklid may not operate correctly and
you may need to reset it if:
• The vehicle battery charge is low.
• You disconnect the battery.
• You manually close the decklid and leave
it unlatched.
To reset the power decklid:
1. Disconnect the battery for 20 seconds
then reconnect the battery.
2. Manually close the decklid making sure
it is fully closed.
3. Power open the decklid using the remote
control or instrument panel button.
KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is located near the driver
window. It is invisible until touched and then
it lights up so you can see and touch the
appropriate buttons.
Note: If you enter your entry code too fast
on the keypad, the unlock function may not
work. Re-enter your entry code more slowly.
E138637
You can use the keypad to:
• lock or unlock the doors
• recall memory seat and mirror positions
• program and erase personal entry codes
• arm and disarm the anti-theft alarm
• release the trunk.
Note: The keypad will not operate a power
decklid.
You can operate the keypad with the
factory-set 5-digit entry code. The code is
located on the owner’s wallet card in the
glove box and is available from an authorized
dealer. You can also create up to five of your
own 5-digit personal entry codes.
Programming a Personal Entry Code
To create your own personal entry code:
1. Enter the factory-set code.
2. Press 1·2 on the keypad within five
seconds.
3. Enter your personal 5-digit code. You
must enter each number within five
seconds of each other.
4. Press 1·2 on the keypad to save personal
code 1.
The doors will lock then unlock to confirm
that programming was successful.
To program additional personal entry codes,
repeat Steps 1-3, then for Step 4:
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• press 3·4 to save personal code 2
• press 5·6 to save personal code 3
• press 7·8 to save personal code 4
• press 9·0 to save personal code 5.
You may also program a personal entry code
using the touchscreen. See Settings (page
442).
Tips:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The factory-set code will work even if you
have set your own personal code.
Recalling Memory Positions
The programmed entry codes will recall
driver memory positions as follows:
• Entry code 1 will recall driver 1 memory
positions.
• Entry code 2 will recall driver 2 memory
positions.
• Entry code 3 will recall driver 3 memory
positions.
Note: Personal entry codes 4 and 5 will not
recall memory positions.
Erasing a Personal Code
1. Enter the factory-set 5-digit code.
2. Press and release 1·2 on the keypad
within five seconds.
3. Press and hold 1·2 for two seconds. You
must do this within five seconds of
completing Step 2.
All personal codes are now erased and only
the factory-set 5–digit code will work.
Anti-Scan Feature
The keypad will go into an anti-scan mode
if you enter the wrong code seven times (35
consecutive button presses). This mode
disables the keypad for one minute and the
keypad lamp will flash.
The anti-scan feature will turn off after:
• one minute of keypad inactivity
• pressing the unlock button on the remote
control
• switching the ignition on
• unlocking your vehicle using intelligent
access.
Unlocking and Locking the Doors
To Unlock the Driver Door
Enter the factory-set 5-digit code or your
personal code. You must press each number
within five seconds of each other. The
interior lamps will illuminate.
Note: All doors will unlock if you enable the
all-door unlocking mode. See Locking and
Unlocking (page 64).
To Unlock All Doors
Enter the factory-set code or your personal
code, then press 3·4 within five seconds.
To Lock All Doors
Press and hold 7·8 and 9·0 at the same time
(with the driver door closed). You do not
need to enter the keypad code first.
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To Release the Trunk
Enter the factory-set code or your personal
code, then press 5·6 within five seconds.
Note: The keypad will not operate a power
decklid.
Displaying the Factory Set Code
Note: You will need to have two
programmed intelligent access keys for this
procedure.
To display the factory-set code in the
information display:
E155835
1. Remove the rubber covering (A) in the
cupholder. Place the first programmed
key in the backup slot (B) at the bottom
of the cupholder.
2. Press the START/STOP button once and
wait a few seconds.
3. Press the START/STOP button again and
remove the key.
4. Insert the second programmed key into
the backup slot, then press the
START/STOP button.
The factory-set code will appear in the
information display for a few seconds.
Note: The code may not display until after
any other warning messages first display.
INTERIOR LUGGAGE
COMPARTMENT RELEASE
WARNINGS
Keep vehicle doors and luggage
compartment locked and keep keys
and remote transmitters out of a child’s
reach. Unsupervised children could lock
themselves in the trunk and risk injury.
Children should be taught not to play in
vehicles.
Do not leave children or animals
unattended in the vehicle. On hot days,
the temperature in the trunk or vehicle
interior can rise very quickly. Exposure of
people or animals to these high
temperatures for even a short time can cause
death or serious heat-related injuries,
including brain damage. Small children are
particularly at risk.
Your vehicle is equipped with a release
handle that provides a means of escape for
children and adults if they become locked
inside the luggage compartment.
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Adults should familiarize themselves with the
operation and location of the release handle.
E144403
The handle is located inside the luggage
compartment either on the luggage
compartment door (lid) or near the tail lamps.
It is composed of a material that will glow for
hours in darkness following brief exposure
to ambient light.
Pull the handle and push up on the luggage
compartment door (lid) to open from within
the luggage compartment.
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PASSIVE ANTI-THEFT SYSTEM
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices or
a second coded key on the same key chain
may cause vehicle starting problems if they
are too close to the key when starting your
vehicle. Prevent these objects from touching
the coded key while starting your vehicle.
Switch the ignition off, move all objects on
the key chain away from the coded key and
restart your vehicle if a problem occurs.
Note: Do not leave a duplicate coded key
in your vehicle. Always take your keys and
lock all doors when leaving your vehicle.
SecuriLock
The system helps prevent your vehicle from
starting unless you use a coded key
programmed to your vehicle. Using the
wrong key may prevent your vehicle from
starting. A message may appear in the
information display.
If you are unable to start your vehicle with a
correctly coded key, it is not operating
properly. A message may appear in the
information display.
Automatic Arming
Your vehicle arms immediately after
switching the ignition off.
Automatic Disarming
Switching the ignition on with a coded key
disarms your vehicle.
Replacement Keys
Note: Your vehicle comes equipped with two
intelligent access keys.
The intelligent access key functions as a
programmed key that operates the driver
door lock and activates the intelligent access
with push button start system, as well as a
remote control.
If your programmed transmitters are lost or
stolen and you do not have an extra coded
key, have your vehicle towed to an
authorized dealer. You need to erase the
key codes from your vehicle and program
new coded keys.
Store an extra programmed key away from
your vehicle in a safe place to help prevent
any inconveniences. See your authorized
dealer to purchase additional spare or
replacement keys.
Programming a Spare Intelligent Access
Key
Note: You can program a maximum of four
intelligent access keys to your vehicle.
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Security
You must have two previously programmed
intelligent access keys inside your vehicle
and the new unprogrammed intelligent
access keys readily accessible. See an
authorized dealer to have the spare key
programmed if two previously programmed
keys are not available.
Make sure that your vehicle is off before
beginning this procedure. Make sure that
you close all the doors before beginning and
that they remain closed throughout the
procedure. Perform all steps within 30
seconds of starting the sequence. Stop and
wait for at least one minute before starting
again if you perform any steps out of
sequence.
Read and understand the entire procedure
before you begin.
E155835
1. Remove the rubber covering (A) from the
cupholder. Place the first programmed
key in the backup slot (B) at the bottom
of the cupholder, then press the push
button ignition switch.
2. Wait five seconds and then press the
push button ignition switch again.
3. Remove the intelligent access key.
4. Within 10 seconds, place a second
programmed intelligent access key in the
backup slot. Press the push button
ignition switch.
5. Wait five seconds and then press the
push button ignition switch again.
6. Remove the intelligent access key.
7. Place the unprogrammed intelligent
access key in the backup slot and press
the push button ignition switch.
Programming is now complete. Verify the
remote control functions operate and your
vehicle starts with the new intelligent access
key.
If programming was not successful, wait 10
seconds and repeat Steps 1 through 7. If you
are still unsuccessful, take your vehicle to
your authorized dealer.
ANTI-THEFT ALARM
The system will warn you of an unauthorized
entry to your vehicle. It will be triggered if
any door, the luggage compartment or the
hood is opened without using the key,
remote control or keyless entry keypad.
The direction indicators will flash and the
horn will sound if unauthorized entry is
attempted while the alarm is armed.
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Security
Take all remote controls to an authorized
dealer if there is any potential alarm problem
with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is not
a key in your vehicle. Electronically lock your
vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the following
actions:
• Unlock the doors or luggage
compartment with the remote control or
keyless entry keypad.
• Switch your vehicle on or start your
vehicle.
• Use a key in the driver door to unlock
your vehicle, then switch your vehicle on
within 12 seconds.
Note: Pressing the panic button on the
remote control will stop the horn and signal
indicators, but will not disarm the system.
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ADJUSTING THE STEERING WHEEL
WARNING
Do not adjust the steering wheel when
your vehicle is moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 143).
E223370
1. Unlock the steering column.
2. Adjust the steering wheel to the desired
position.
E223495
3. Lock the steering column.
Power Tilt and Telescope Steering
Column (If Equipped)
WARNING
Do not adjust the steering wheel when
your vehicle is moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 143).
E161834
Use the control on the side of the steering
column to adjust the position.
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To adjust:
• Tilt: press the top or bottom of the
control.
• Telescope: press the front or rear of the
control.
The steering column sets a stopping position
just short of the end of the column position
to prevent damage to the steering column.
A new stopping position sets if the steering
column encounters an object when tilting or
telescoping.
To reset the steering column to its normal
stopping position:
1. Press the steering column control again
after encountering the new stopping
position.
2. Continue pressing the control until it
reaches the end of the column position.
A new stopping position is set. The next time
you tilt or telescope the steering column, it
will stop just short of the end of the column
position.
Memory Feature
You can save and recall the steering column
position with the memory function. See
Memory Function (page 149).
Note: Pressing the adjustment control during
memory recall cancels the operation. The
column responds to the adjustment control.
Easy Entry and Exit Feature
When you switch the ignition off, the steering
column will move to the full up position to
allow extra room to exit your vehicle. The
column will return to the previous setting
when you switch the ignition on. You can
enable or disable this feature in the
information display. See Information
Displays (page 108).
AUDIO CONTROL (If Equipped)
You can operate the following functions with
the control:
E145979
Volume up.A
Volume down.B
Seek up or next.C
Seek down or previous.D
Mute.E
Seek, Next or Previous
Press the seek button to:
• Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.
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Press and hold the seek button to:
• Tune the radio to the next station up or
down the frequency band.
• Seek through a track.
VOICE CONTROL (If Equipped)
E145980
Voice recognition.A
End call.B
Answer call.C
See SYNC™ 3 (page 367).
CRUISE CONTROL
Type 1
E145976
Type 2
E222823
See Cruise Control (page 221).
INFORMATION DISPLAY CONTROL
E145981
See Information Displays (page 108).
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HEATED STEERING WHEEL (If Equipped)
See your SYNC information.
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WINDSHIELD WIPERS
Note: Fully defrost the windshield before
you switch the windshield wipers on.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. See Checking the Wiper
Blades (page 308). If that does not resolve
the issue, install new wiper blades. See
Changing the Wiper Blades (page 308).
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the windshield
washers before wiping a dry windshield.
E221743
Single wipe.A
Intermittent wipe.B
Low-speed wipe.C
High-speed wipe.D
Intermittent Wipe
E221744
Intermittent wipe.A
Short wipe interval.B
Long-wipe interval.C
Use the rotary control to adjust the
intermittent wipe interval.
Note: Make sure you switch the windshield
wipers off before entering a car wash.
AUTOWIPERS
Defrost the windshield before you switch the
windshield wipers on.
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Wipers and Washers
Do not operate the windshield wipers on a
dry windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to overheat. Always use the windshield
washers before you switch the windshield
wipers on.
E221744
On.A
High sensitivity.B
Low sensitivity.C
During wet or winter driving conditions
where ice, snow or a salty road mist is
present, inconsistent or unexpected wiping
or smearing may occur. In these conditions,
you can do the following:
• Lower the sensitivity of the autowipers
to reduce the amount of smearing on the
windshield.
• Switch to normal or high-speed wipe.
• Switch autowipers off.
Autowipers uses a rain sensor located in the
area around the interior mirror. The wipers
will operate when the rain sensor detects
water on the windshield. The rain sensor will
continue to monitor the amount of water on
the windshield and automatically adjust the
speed of the wipers.
Use the rotary control to adjust the sensitivity
of the autowipers. When you select low
sensitivity, the wipers will operate when the
sensor detects a large amount of water on
the windshield. When you select high
sensitivity, the wipers will operate when the
sensor detects a small amount of water on
the windshield.
Keep the outside of the windshield clean.
The rain sensor is very sensitive and the
wipers may operate if dirt, mist or insects hit
the windshield.
Note: Make sure you switch the windshield
wipers off before entering a car wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades. See
Changing the Wiper Blades (page 308).
Note: If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
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WINDSHIELD WASHERS
E221745
Pull the lever toward you to operate the
windshield washers. When you release the
lever, wiping will continue for a short period
of time.
Note: Do not operate the washers when the
washer reservoir is empty. This may cause
the washer pump to overheat.
Note: Do not operate the windshield
washers for more than 10 seconds at a time.
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LIGHTING CONTROL
E142449
Off.A
Parking lamps, instrument panel
lamps, license plate lamps and tail
lamps.
B
Headlamp low beam.C
Headlamp High Beam
E222347
Push the lever away from you to switch the
high beam on.
Push the lever away from you again or pull
the lever toward you to switch the high beam
off.
Headlamp Flasher
E222348
Slightly pull the lever toward you and release
it to flash the headlamps.
AUTOLAMPS (If Equipped)
WARNING
The autolamps switch position may not
activate the headlamps in all low
visibility conditions, such as daytime fog.
Always ensure that your headlamps are
switched to auto or on, as appropriate, during
all low visibility conditions. Failure to do so
may result in a collision.
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Lighting
E142451
When the lighting control is in the autolamps
position, the headlamps automatically turn
on in low light situations or when the wipers
activate.
If equipped, the following also activate when
the lighting control is in the autolamps
position and you switch them on in the
information display:
• Configurable daytime running lamps.
• Automatic high beam control.
• Adaptive headlamp control.
The headlamps remain on for a period of
time after you switch the ignition off. Use the
information display controls to adjust the
period of time that the headlamps remain
on. See Information Displays (page 108).
Note: With the headlamps in the autolamps
position, you cannot switch the high beam
headlamps on until the autolamps system
turns the low beam headlamps on.
Windshield Wiper Activated Headlamps
The windshield wiper activated headlamps
turn on within 10 seconds when you switch
the windshield wipers on and the lighting
control is in the autolamps position. They
turn off approximately 60 seconds after you
switch the windshield wipers off.
The headlamps will not turn on by wiper
activation:
• During a mist wipe.
• When the wipers are on to clear washer
fluid during a wash condition.
• If the wipers are in intermittent mode.
Note: If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
INSTRUMENT LIGHTING DIMMER
Note: If you disconnect and connect the
battery, or fully discharge and charge the
battery, the illuminated components will
switch to the maximum setting.
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E165337
A B
Press repeatedly or press and hold
to dim.
A
Press repeatedly or press and hold
to brighten.
B
HEADLAMP EXIT DELAY
After you switch the ignition off, you can
switch the headlamps on by pulling the
direction indicator lever toward you. You will
hear a short tone. The headlamps will switch
off automatically after three minutes with any
door open or 30 seconds after the last door
has been closed. You can cancel this feature
by pulling the direction indicator toward you
again or switching the ignition on.
DAYTIME RUNNING LAMPS
WARNING
The daytime running lamps system
does not activate the rear lamps and
may not provide adequate lighting during
low visibility driving conditions. Also, the
autolamps switch position may not activate
the headlamps in all low visibility conditions,
such as daytime fog. Make sure the
headlamps are switched to auto or on, as
appropriate, during all low visibility
conditions. Failure to do so may result in a
crash.
Type 1 - Conventional (Non-
Configurable)
The daytime running lamps turn on when:
1. The ignition is switched to the on
position.
2. The transmission is not in park (P) for
vehicles with automatic transmissions or
the parking brake is released for vehicles
with manual transmissions.
3. The lighting control is in the off, parking
lamp or autolamps positions.
4. The headlamps are off.
Type 2 - Configurable
Switch the daytime running lamps on or off
using the information display controls. See
Information Displays (page 108).
The daytime running lamps turn on when:
1. They are switched on in the information
display. See Information Displays (page
108).
2. The ignition is switched to the on
position.
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3. The transmission is not in park (P) for
vehicles with automatic transmissions or
the parking brake is released for vehicles
with manual transmissions.
4. The lighting control is in the autolamps
position.
5. The headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps,
and you can use them to temporarily override
autolamp control.
When switched off in the information display,
the daytime running lamps are off in all
lighting control switch positions.
AUTOMATIC HIGH BEAM
CONTROL (If Equipped)
The system will automatically turn on your
high beams if it is dark enough and no other
traffic is present. When it detects the
headlights of an approaching vehicle, the tail
lamps of the preceding vehicle or street
lighting, the system will turn off the high
beams before they distract other drivers. The
low beams remain on.
Note: If it appears that automatic control of
the high beams is not functioning properly,
check the windshield in front of the camera
for a blockage. A clear view of the road is
required for proper system operation. Have
any windshield damage in the area of the
camera’s field-of-view repaired.
Note: If the system detects a blockage, for
example bird droppings, bug splatter, snow
or ice, the system will go into low beam
mode until you clear the blockage. A
message may also appear in the instrument
cluster display noting the front camera is
blocked.
Note: Typical road dust, dirt and water spots
will not affect the performance of the
automatic high beam system. However, in
cold or inclement weather conditions, you
will notice a decrease in the availability of
the high beam system, especially at start up.
If you want to change the beam state
independently of the system, you may switch
the high beams on or off using the
multifunction switch. Automatic control will
resume when conditions are correct.
Note: Modification of the vehicle ride height
such as using much larger tires, may
degrade feature performance.
A camera sensor, centrally mounted behind
the windshield of your vehicle, continuously
monitors conditions to decide when to switch
the high beams off and on.
Once the system is active, the high beams
will switch on if:
• the ambient light level is low enough
• there is no traffic in front of the vehicle
• the vehicle speed is greater than
approximately 32 mph (52 km/h).
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The high beams will switch off if:
• the system detects the headlamps of an
approaching vehicle or the tail lamps of
a preceding vehicle.
• vehicle speed falls below approximately
27 mph (44 km/h)
• the ambient light level is high enough
that high beams are not required
• the system detects severe rain, snow or
fog
• the camera is blocked.
Activating the System
Switch the system on using the information
display. See Information Displays (page
108). Switch the autolamps on. See
Autolamps (page 84).
E142451
Manually Overriding the System
E169254
When the automatic control has activated
the high beams, pushing or pulling the stalk
will provide a temporary override to low
beam.
Use the information display menu to
permanently deactivate the system, or turn
the lighting control switch from autolamps to
headlamps.
ADAPTIVE HEADLAMPS
The headlamp beams move in the same
direction as the steering wheel. This provides
more visibility when driving around curves.
A. Without adaptive headlamps
B. With adaptive headlamps
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E161714
B
A
The system will only work with the lighting
control switch in the autolamp position.
E142451
Note: There may be a delay of up to five
seconds before the system will operate when
the vehicle is first driven.
Note: The system is only active at speeds
above 3 mph (5 km/h).
When the vehicle is started, the lamps track
to a predetermined position, then back to
center to alert the driver that the system is
working properly.
DIRECTION INDICATORS
E222351
• To operate the left-hand direction
indicator, push the lever down until it
stops.
• To operate the right-hand direction
indicator, push the lever up until it stops.
• To manually cancel direction indicator
operation, push the lever again in either
direction.
Lane Change
To indicate a left or right lane change:
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• Push the lever up or down to the first
stop position and release. The direction
indicator will flash three times and stop.
• Push the lever up or down to the first
stop position and hold. The direction
indicator will flash for as long as you hold
the lever in this position.
WELCOME LIGHTING
The Lincoln welcome mat projection lights
are on the bottom of the exterior mirror
housings. They will project an image onto
the ground a short distance from your vehicle
when welcome lighting or lighted entry turns
on.
Note: Moisture, frost and ice build-up or
other types of contamination on the surface
of the light lens can cause non-permanent
distortion or reduced brightness of the
image. Do not use abrasive materials to
clean the lens.
INTERIOR LAMPS
The lamps switch on when:
• You open any door.
• You press a remote control button.
• You press the all lamps on switch on the
front interior lamp.
Front Interior Lamp
Note: The front interior lamp switches are
on the overhead console. The exact location
of each switch on the overhead console
depends upon which roof, sunroof, and
window shade features are on your vehicle.
Note: Press the door function switch to
switch off when you open any door. The
indicator lamp illuminates amber when the
door function is off. When the door function
is off and you open a door, the courtesy and
door lamps stay off. Press the door function
switch again to switch back on. The indicator
lamp illuminates white when the door
function is on. When the door function is on
and you open a door, the courtesy and door
lamps switch on.
Type 1
E199032
C C
A
B
Door function switch.A
All lamps on switch.B
Map lamp switches.C
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Type 2
E201073
A D
CB
Map lamp switch.A
Door function switch.B
All lamps on and off switch.C
Map lamp switch.D
Type 3
E192153
D D
CA
B
All lamps on switch.A
Door function switch.B
All lamps off switch.C
Map lamp switches.D
Rear Interior Lamp
E182517
Left-hand side map lamp.A.
Right-hand side map lamp.B.
Press the button to switch the lamps on or
off.
AMBIENT LIGHTING (If Equipped)
Adjust the ambient lighting using the
touchscreen.
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POWER WINDOWS
WARNINGS
Do not leave children unattended in
your vehicle and do not let them play
with the power windows. They may seriously
injure themselves.
When closing the power windows, you
should verify they are free of
obstructions and make sure that children and
pets are not in the proximity of the window
openings.
Note: Window operation may stop or delay
during low battery conditions and engine
re-cranking. It will resume after the engine
starts.
E146043
Note: You may hear a pulsing noise when
just one of the windows are open. Lower the
opposite window slightly to reduce this
noise.
Press the switch to open the window.
Lift the switch to close the window.
One-Touch Down
Press the switch fully and release it. Press
again or lift it to stop the window.
One-Touch Up
Lift the switch fully and release it. Press or
lift it again to stop the window.
Bounce-Back
The window will stop automatically while
closing. It will reverse some distance if there
is an obstacle in the way.
Overriding the Bounce-Back Feature
WARNING
When you override the bounce-back
feature, the window will not reverse if
it detects an obstacle. Take care when
closing the windows to avoid personal injury
or damage to your vehicle.
Pull up the window switch and hold within
two seconds of the window reaching the
bounce-back position. The window will travel
up with no bounce-back protection. The
window will stop if you release the switch
before the window closes fully.
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Windows and Mirrors
Window Lock
E144072
Press the control to lock or unlock the rear
window controls. It will illuminate when you
lock the rear window controls.
Accessory Delay
You can use the window switches for several
minutes after you switch the ignition off or
until you open either front door.
GLOBAL OPENING AND CLOSING
You can use the remote control to operate
the windows with the ignition off.
Note: You can enable or disable this feature
in the information display or see an
authorized dealer. See General Information
(page 108).
Note: To operate this feature, accessory
delay must not be active.
Opening the Windows
You can only open the windows for a short
time after you unlock your vehicle with the
remote control. After you unlock your vehicle,
press and hold the remote control unlock
button to open the windows and vent the
moonroof. Release the button once
movement starts. Press the lock or unlock
button to stop movement.
Closing the Windows
WARNING
When closing the windows and
moonroof, you should verify they are
free of obstructions and make sure that
children and pets are not in the proximity of
the window openings.
To close the windows and moonroof, press
and hold the remote control lock button.
Release the button once movement starts.
Press the lock or unlock button to stop
movement.
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING
Do not adjust the mirrors when your
vehicle is moving.
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Windows and Mirrors
E144073
Left-hand mirror.A
Adjustment control.B
Right-hand mirror.C
To adjust a mirror:
1. Select the mirror you want to adjust. The
control illuminates.
2. Adjust the position of the mirror.
3. Press the mirror switch again.
Fold-Away Exterior Mirrors
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning the mirror
to its original position.
Auto-Folding Mirrors (If Equipped)
The exterior mirrors automatically fold in
toward the glass after you place the
transmission into park (P), turn off the vehicle,
open and close the driver's side door and
lock the vehicle. The exterior mirrors
automatically unfold and return to their
driving position after you unlock the vehicle
and open and close the driver's side door.
You can switch this feature on and off
through the information display. See General
Information (page 108).
E170431
You can fold the mirrors on demand by
pressing the power-folding mirror control
located on the door. The control lights and
the mirrors fold in toward the glass. Press
the control again to unfold the mirrors. The
control light turns off.
Note: If you use the power-folding control to
fold the mirrors on demand and the auto fold
feature is switched on, you must use the
control again to unfold them.
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Windows and Mirrors
Loose Mirror
If your power-folding mirrors are manually
folded, they may not work properly even
after you re-position them. You need to reset
them if:
• The mirrors vibrate when you drive.
• The mirrors feel loose.
• The mirrors do not stay in the folded or
unfolded position.
• One of the mirrors is not in its normal
driving position.
To reset the power-fold feature, use the
power-folding mirror control to fold and
unfold the mirrors. You may hear a loud noise
as you reset the power-folding mirrors. This
sound is normal. Repeat this process as
needed each time the mirrors are manually
folded.
Heated Exterior Mirrors
See Heated Windows and Mirrors (page
141).
Memory Mirrors
You can save and recall the mirror positions
through the memory function. See Memory
Function (page 149).
Auto-Dimming Feature (If Equipped)
The driver exterior mirror automatically dims
when the interior auto-dimming mirror turns
on.
Signal Indicator Mirrors
The outer portion of the appropriate mirror
housing blinks when you switch on the
direction indicator.
Lincoln Welcome Mat
Projection lights, on the bottom of the mirror
housings, project an image onto the ground
a short distance from the vehicle. See
Lighting (page 84).
Integrated Blind Spot Mirrors (If Equipped)
WARNING
Objects in the blind spot mirror are
closer than they appear.
Blind spot mirrors have an integrated convex
mirror built into the upper outboard corner
of the exterior mirrors. Their design can
increase your visibility along the side of your
vehicle.
Check the main mirror first before a lane
change, then check the blind spot mirror. If
no vehicles are present in the blind spot
mirror and the traffic in the adjacent lane is
at a safe distance, signal that you intend to
change lanes. Glance over your shoulder to
verify traffic is clear and carefully change
lanes.
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Windows and Mirrors
A
B
C
E138665
The image of the approaching vehicle is
small and near the inboard edge of the main
mirror when it is at a distance. The image
becomes larger and begins to move
outboard across the main mirror as the
vehicle approaches (A). The image transitions
from the main mirror and begins to appear
in the blind spot mirror as the vehicle
approaches (B). The vehicle transitions to
your peripheral field of view as it leaves the
blind spot mirror (C).
Blind Spot Monitor (If Equipped)
See Blind Spot Information System (page
237).
INTERIOR MIRROR
WARNING
Do not adjust the mirror when your
vehicle is moving.
Note: Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
You can adjust the interior mirror to your
preference. Some mirrors also have a second
pivot point. This lets you move the mirror
head up or down and from side to side.
Auto-Dimming Mirror
Note: Do not block the sensors on the front
and back of the mirror. Mirror performance
may be affected. A rear center passenger
or raised rear center head restraint may also
block light from reaching the sensor.
The mirror will dim automatically to reduce
glare when bright lights are detected from
behind your vehicle. It will automatically
return to normal reflection when you select
reverse gear to make sure you have a clear
view when backing up.
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Windows and Mirrors
SUN VISORS
E138666
Rotate the sun visor toward the side window
and extend it rearward for extra shade.
Illuminated Vanity Mirror
E162197
Lift the cover to switch the lamp on.
SUN SHADES (If Equipped)
Note: Do not try to move the sun shade
manually.
The power rear sun shade covers the rear
window of the vehicle.
E145986
The control is in the overhead console.
The sun shade has a one-touch up and down
feature. Press and release the control to
move the sun shade. To stop motion, press
the control a second time.
The sun shade automatically retracts when
you shift the transmission into R (Reverse).
MOONROOF (If Equipped)
WARNINGS
Do not let children play with the
moonroof or leave them unattended in
the vehicle. They may seriously hurt
themselves.
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Windows and Mirrors
WARNINGS
When closing the moonroof, you
should verify that it is free of
obstructions and make sure that children and
pets are not in the proximity of the roof
opening.
The moonroof controls are located on the
overhead console and have a one-touch
open and close feature. To stop its
movement during one-touch operation, press
the control a second time.
Opening and Closing the Moonroof
E191272
Moonroof open. Press and release
to open the moonroof. The
moonroof stops short of the fully
opened position. Press and release
the control again to open the
moonroof fully.
A
Moonroof vent. Press and release
to vent the moonroof.
B
Sunshade open. Press and release
to open the sunshade. The
sunshade opens automatically with
the moonroof. You can also open
the sunshade with the moonroof
closed. Note: The sunshade stops
short of its fully opened position
for the comfort of rear passengers.
To open the sunshade fully, press
the control again.
C
Sunshade close. Press and release
to close the sunshade. If fully open,
the sunshade stops after covering
the rear glass panel. Press and
release again to fully close the
sunshade.
D
Moonroof close. Press and release
to close the moonroof from either
the open or vent positions.
E
Bounce-Back
The moonroof automatically reverses some
distance if an obstacle is detected while
closing.
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Windows and Mirrors
To override this feature, press and hold the
moonroof close control within two seconds
after the roof comes to a stop following a
bounce-back reversal or two successive
reversals if equipped with a retractable
panoramic roof.
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Windows and Mirrors
GAUGES
E151261
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Instrument Cluster
Left Information Display.A
Speedometer.B
Right Information Display.C
Left Information Display
Odometer
Located in the bottom of the display. It
registers the accumulated distance your
vehicle has traveled.
Battery Gauge:
An optional small battery gauge is provided
for Hybrid vehicles. This can be enabled in
the Settings menu under Battery Display.
See General Information (page 108). The fill
level, or State of Charge, indicates the
amount of energy stored in the high voltage
battery as a percent of total energy capacity.
The level increases or decreases as the
battery charges and discharges during
normal operation.
Regen Display
A circular arrow symbol displays when
energy is being recaptured through the
regenerative braking system. Regen Display
can be disabled in the Settings menu. See
General Information (page 108).
Fuel Gauge
Note: The fuel gauge may vary slightly when
your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is left
in the fuel tank. The arrow adjacent to the
fuel pump symbol indicates on which side of
your vehicle the fuel filler door is located.
The needle should move toward F when you
refuel your vehicle. If the needle points to E
after adding fuel, this indicates your vehicle
needs service soon.
After refueling some variability in needle
position is normal:
• It may take a short time for the needle to
reach full after leaving the gas station.
This is normal and depends upon the
slope of pavement at the gas station.
• The fuel amount dispensed into the tank
is a little less or more than the gauge
indicated. This is normal and depends
upon the slope of pavement at the gas
station.
• If the gas station nozzle shuts off before
the tank is full, try a different gas pump
nozzle.
• There is a small reserve left in the tank
when the fuel gauge reaches empty.
Low Fuel Reminder
A low fuel reminder triggers at 50 mi (80 km)
to empty.
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Instrument Cluster
Variations:
Note: The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
Vehicle Settings and Personalization
Display/Trip
See General Information (page 108).
Information
See General Information (page 108).
Settings
See General Information (page 108).
Brake Coach Display
The Brake Coach appears after your vehicle
has come to a stop. It coaches you to brake
in a manner which maximizes the amount of
energy returned through the regenerative
braking system. The percent displayed is an
indication of the regenerative braking
efficiency with 100% representing the
maximum amount of energy recovery.
This feature can be switched on or off in the
information displays settings menu. See
General Information (page 108).
Trip Summary
Trip Summary displays upon shutting off your
vehicle. The information is cumulative over
the last trip. A new trip begins each time your
start your vehicle (when the Ready to Drive
message comes on). Corresponding trip
efficiency leaves appear on the right
information display.
• Distance - Displays the total distance
traveled, distance traveled on battery
power only (EV distance) and Regen
distance. Regen distance is the estimated
range gained from energy recaptured
through regenerative braking.
• Energy Use - Displays the average fuel
economy.
• Brake Score - The percent displayed is
an indication of the regenerative braking
efficiency for the trip.
Right Information Display
Entertainment
See General Information (page 367).
Phone
See General Information (page 367).
Navigation or Compass
See General Information (page 367).
Fuel Economy
See General Information (page 108).
Vehicle Range
Located at the bottom of the display. It
indicates the estimated distance to empty
based on the fuel remaining in the tank.
Changes in your driving pattern and climate
control use may cause the value to vary.
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Instrument Cluster
Trip Efficiency Leaves
Trip Efficiency Leaves display upon shutting
off your vehicle. The number of leaves
represent the average for the last trip. A new
trip begins each time you start your vehicle
(when the Ready to Drive message comes
on). Corresponding Trip Summary data
displays on the left information display.
WARNING LAMPS AND
INDICATORS
The following warning lamps and indicators
will alert you to a vehicle condition that may
become serious. Some lamps light when you
start your vehicle to make sure they work. If
any lamps remain on after starting your
vehicle, refer to the respective system
warning lamp for further information.
Note: Some warning indicators appear in
the information display and function the
same as a warning lamp but do not light
when you start your vehicle.
Adaptive Cruise Control (If Equipped)
E144524
The speed control system indicator
light changes color to indicate
what mode the system is in: See
Using Adaptive Cruise Control (page 222).
On (white light): Lights when you turn the
adaptive cruise control system on. Turns off
when you turn the speed control system off.
Engaged (green light): Lights when the
adaptive cruise control system engages.
Turns off when the speed control system
disengages.
Anti-Lock Braking System
If it lights when you are driving, this
indicates a malfunction. You will
continue to have the normal
braking system (without Anti-lock braking
system) unless the brake system warning
lamp also lights. Have an authorized dealer
check the system.
Autohold Active
E197933
It illuminates when the system
holds your vehicle stationary.
Autohold Unavailable
E197934
It illuminates when the system is
on, but unavailable to hold your
vehicle stationary.
Battery
If it lights while driving, it indicates
a malfunction. Switch off all
unnecessary electrical equipment
and have an authorized dealer check the
system immediately.
Blind Spot Monitor (If Equipped)
E151262
Lights when you switch this feature
off or with a blind spot message.
See Blind Spot Information
System (page 237). See Information
Messages (page 119).
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Instrument Cluster
Brake System
E144522
Lights when you engage the
parking brake with the ignition on.
If it lights when you are driving,
check that the parking brake is not on. If the
parking brake is not on, this Brake System
lamp indicates low brake fluid level or a
brake system malfunction. Have an
authorized dealer check the system
immediately.
WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance may occur.
It will take you longer to stop your vehicle.
Have an authorized dealer check the system
immediately. Driving extended distances with
the parking brake engaged can cause brake
failure and the risk of personal injury.
Cruise Control (If Equipped)
E71340
Lights when you switch on cruise
control.
Direction Indicator
Lights when the left or right turn
signal or the hazard warning
flasher is switched on. If the
indicators stay on or flash faster, check for a
burned-out bulb. See Changing a Bulb
(page 310).
Door Ajar
Lights when the ignition is on and
any door is not completely closed.
EcoSelect
E194390
Lights when you switch on this
feature. See EcoSelect (page 171).
Electric Park Brake
E146190
Lights or flashes when the electric
parking brake malfunctions.
Engine or Motor Coolant Temperature
Lights when the engine or motor
cooling system is overheating.
Stop your vehicle in a safe place
and have an authorized dealer check the
system.
Engine Oil
If it lights with the engine running
or when you are driving, this
indicates a malfunction. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Check the engine oil
level. See Engine Oil Check (page 299).
Note: Do not resume your trip if it lights, even
if the oil level is correct. Have an authorized
dealer check the system immediately.
Fasten Seatbelt
Lights and a chime sounds to
remind you to fasten your seatbelt.
See Seatbelt Reminder (page 39).
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Instrument Cluster
Front Airbag
Lights when you start your vehicle.
If it continues to flash or remains
on, it indicates a malfunction. Have
an authorized dealer check the system.
Grade Assist (If Equipped)
E144523
Lights when you switch on the
grade assist function.
Heads Up Display (If Equipped)
E156133
A red beam of lights appears on
the windshield in certain instances
when using adaptive cruise control
and/or the collision warning system. To make
sure the display works, it will also appear
momentarily when you start your vehicle.
High Beam
Lights when you switch on the
high-beam headlamps. Flashes
when you use the headlamp
flasher.
Hood Ajar
E159324
Lights when the ignition is on and
the hood is not completely closed.
Lane Keeping Aid (If Equipped)
E144813
Lights when you activate the lane
keeping system.
Low Fuel Level
Lights when the fuel level is low or
the fuel tank is nearly empty.
Refuel as soon as possible.
Low Tire Pressure Warning
Lights when your tire pressure is
low. If the lamp remains on with
the engine running or when
driving, check your tire pressure as soon as
possible.
To confirm the lamp is working, it will also
light momentarily when you switch on the
ignition. If it does not light when you switch
the ignition on, or it begins to flash at any
time, have an authorized dealer check the
system.
Low Washer Fluid
E178202
Lights when the windshield washer
fluid is low.
Parking Lamps
Lights when you switch on the
parking lamps.
Powertrain Fault
Lights when your vehicle detects
a powertrain fault. Contact an
authorized dealer as soon as
possible.
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Instrument Cluster
Note: If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press the
brake pedal and release it. This will activate
limp home vehicle operation. In limp home
vehicle operation, your vehicle will
accelerate in a controlled manner up to a
maximum speed of 35 mph (56 km/h) on a
flat surface. If you apply the brake pedal or
move the transmission to neutral (N) you can
override your vehicle’s acceleration.
Ready to Drive
E144692
Lights when you switch on your
vehicle and it is ready to drive. A
corresponding message may
display stating ready to drive.
Service Engine Soon
If the service engine soon indicator
light stays illuminated after the
engine is started, it indicates that
the On Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On board
diagnostics (OBD) in the Fuel and Refueling
chapter for more information about servicing
your vehicle. See Emission Control System
(page 184).
If the light is blinking, the engine is misfiring.
This could damage your catalytic converter.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have your
vehicle serviced immediately.
Note: If your engine is misfiring, excessive
exhaust temperatures could damage the
catalytic converter or other vehicle
components.
The service engine soon indicator lights
when the you first switch on your vehicle,
prior to engine start, to check the bulb and
to indicate whether the vehicle is ready for
inspection maintenance testing.
Normally, the service engine soon light will
stay on until the engine cranks, then turn
itself off if no malfunctions are present.
However, if after 15 seconds the service
engine soon light blinks eight times, it means
that the vehicle is not ready for inspection
maintenance testing. See Emission Control
System (page 184).
Stability Control
E138639
Flashes when the system is active.
If it stays lit or does not light when
you switch on the ignition, this
indicates a malfunction. During a malfunction
the system will switch off. Have an authorized
dealer check the system immediately. See
Using Stability Control (page 204).
Stability Control Off
E130458
Lights when you switch the system
off. It will go out when you switch
the system back on or when you
switch off the ignition. See Using Stability
Control (page 204).
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Instrument Cluster
Stop Safely
E144693
Lights if your vehicle has an
electrical component fault or failure
that will cause your vehicle to
shutdown or enter into a limited operating
mode. You may also see a message.
Trunk Ajar
E159323
Lights when the ignition is on and
the trunk is not completely closed.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door and
you have left the key in the ignition.
Keyless Warning Alert (If Equipped)
Sounds the horn twice when you exit your
vehicle with the intelligent access key, after
the last door is closed and your keyless
vehicle is in RUN, indicating your vehicle is
still on.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking brake
on and drive your vehicle. If the warning
chime remains on after you have released
the parking brake, have the system checked
by an authorized dealer immediately.
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Instrument Cluster
GENERAL INFORMATION
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving
Various systems on your vehicle can be
controlled using the information display
controls on the steering wheel.
Corresponding information displays in the
information display.
Left Information Display Controls
E146303
• Press the up and down arrow buttons to
scroll through and highlight the options
within a menu.
• Press the right arrow button to enter a
sub-menu.
• Press the left arrow button to exit a menu.
• Press and hold the left arrow button at
any time to return to the main menu
display (escape button).
• Press the OK button to choose and
confirm settings or messages.
Main menu
From the main menu bar on the left side of
the information display, you can choose from
the following categories:
E144639
Display/Trip
E144642
Information
E100023
Settings
Scroll up or down to highlight one of the
categories, and then press the right arrow
key or OK to enter into that category. Press
the left arrow key as needed to exit back to
the main menu.
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Information Displays
Display/Trip
E144639
Use the up or down arrow buttons
to choose between the following
display options. Note: The cluster will remember the menu
level 2 state when the individual key state
is changed from the RUN position to the OFF
position.
Display/Trip
Menu level 5Menu level 4Menu level 3Menu level 2
———Speedometer
——HelpEngage
Split Power + Avg Fuel Economy +
Instantaneous Fuel Gauge + Fuel
Gauge)
——HelpEmpower
(Power with engine on/off threshold
+ Avg Fuel Economy + Instantaneous
Fuel Gauge + Fuel Gauge)
Average FuelAverage FuelChange MyViewMyView
(MyView + Fuel Gauge)
Instantaneous FuelSplit Power
Coolant Temp.Power + Threshold
Accessory PowerTach rpm x1000
Trip 1Accessory Power
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Information Displays
Display/Trip
Trip 2Trip 1
Fuel HistoryTrip 2
CoachFuel History
Average SpeedCoach
BlankBlank
——Help
———Tire Pressure
——HelpTrip 1
(Trip Data + Battery Gauge + Fuel
Gauge)
Trip 2
(Trip Data + Battery Gauge + Fuel
Gauge)
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Information Displays
Engage
Engage provides separate gauges for engine
power and high voltage battery power in
kilowatts (kW). The engine power gauge fill
is white and the high voltage battery power
gauge fill is blue. You can also see an
instantaneous fuel economy gauge. When
your vehicle is operating on battery power
only, you will see EV displayed and the
gauges will appear in blue.
Note: Hold OK to reset average fuel
economy.
Empower
Empower provides a power demand gauge
in kilowatts (kW) which includes an engine
on or off threshold.
• When your vehicle is operating with
battery power only (below the threshold),
you will see EV displayed and the gauge
fill is blue.
• When your vehicle is operating with both
the engine and the high voltage battery
providing power the gauge fill is white.
• When power demand surpasses the
amber indicator, this level of demand and
associated fuel economy displays in
amber.
• When the engine is on, reducing power
demand to less than the threshold will
allow the engine to turn off.
You can also see an instantaneous fuel
economy gauge.
Note: Hold OK to reset average fuel
economy.
MyView
You can choose what to display in this view.
Selecting Change MyView in the options
menu allows you to scroll through two
columns of content choices.
• Press the up or down arrow to view
content.
• Press OK to save your selected content
• You must select content in both columns
before you can save your new MyView.
Unique content available in MyView:
• Accessory Power— Indicates electrical
power demands from your vehicle’s
accessory systems. Accessories use
power but do not contribute to propelling
your vehicle. The gauge separately
displays power demand in kilowatts (kW)
for climate and other accessories.
Climate includes the power being used
by high voltage climate control
components such as the electric A/C
compressor. Other includes all power
being used by the low voltage
accessories (cabin fans, headlights and
heated seats).
• Coolant Temp – Indicates engine coolant
temperature. At normal operating
temperature, the level indicator will be
white and will be in the normal range
(between H and C). If the engine coolant
temperature exceeds the normal range,
the level indicator will change to red to
indicate that the engine is overheating.
Stop your vehicle as soon as safely
possible, turn your vehicle off and let the
engine cool.
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Information Displays
• Tach rpm x 1000 — When the gasoline
engine is running, the tachometer gauge
displays the engine speed in revolutions
per minute (RPM). When your vehicle is
operating on battery power only with the
engine off, EV displays and the
tachometer is greyed out.
Note: The trip data, and average fuel
economy cannot be reset in MyView.
Trip 1 & 2
Provides trip odometer, trip average fuel
economy and trip timer.
Distance traveled on battery power only with
the engine off is shown in blue next to total
trip distance.
Information
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In this mode, you can view
different vehicle system
information and perform a system
check.
Information
Displays a number of different system tutorials. Use the up or down arrows to scroll
through the tutorials. Then press OK to view.
TutorialWarnings
Displays the associated driver alert graphic.Driver Alert
MyKeys (Number of MyKeys programmed)MyKey
MyKey Miles (km) (Distance traveled using a programmed MyKey)
Admin Keys (Number of admin keys)
All active warnings will display first if applicable. The system check menu may appear
different based upon equipment options and current vehicle status. Use the up or down
arrow buttons to scroll through the list.
System Check
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Information Displays
Settings
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In this mode, you can configure
different driver setting choices.
Note: Some items are optional and may not
appear.
Note: Some MyKey items will only appear if
a MyKey is set.
Settings
Menu level 6Menu level 5Menu level 4Menu level 3Menu level 2
—On or OffTraction CtrlDriver Assist
—On or OffGrade Assist
—Sport, Normal or ComfortDrive Control
—On or OffBlindspot
—On or OffCross Traffic
—Adaptive or NormalCruise Control
—On or OffDriver Alert
Alert only, Aid only or Alert + AidModeLane Keeping Sys
High, Normal or LowIntensity
—On or OffEV+ Mode
High, Normal or LowAlert SensitivityPre-Collision
—On or OffFront Park Aid
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Information Displays
Settings
—On or OffRear Park Aid
—Hold OK to ResetTire Monitor
—On or OffAuto Engine OffVehicle
—On or OffEasy Entry / Exit
Right or Left Hand TrafficTraffic Set UpAdaptive HdlampsLighting
On or OffAuto Highbeam
On or OffDaytime Lights
Select time intervalAutolamp Delay
On or OffWelcome Lighting
On or OffAutolockLocks
On or OffAutounlock
On or OffAudibleFeedback
On or OffExterior Lights
On or OffMislock
All doors or Driver doorRemote Unlocking
On or OffAutofoldMirrors
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Information Displays
Settings
Hold OK to InitializeNeutral Tow
Set to XXX % - Hold OK to ResetOil Life Reset
Enable or Disable SwitchPower Decklid
Auto or Last SettingsHeater – A/CClimate ControlRemote Start
Auto Heated or OffSteering Wheel
Auto or OffFront Defrost
Auto or OffRear Defrost
Auto or OffDriver Seat
Auto or OffPassenger Seat
5, 10 or 15 minutesDuration
On or OffQuiet Start
Enable or DisableSystem
On or OffSwitch Inhibit
Select number of yearsTire Mobility Kit
On or OffRemote OpenWindows
On or OffRemote Close
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Information Displays
Settings
On or OffCourtesy WipeWipers
On or OffRain Sensing
Hold OK to Create MyKeyCreate MyKeyMyKey
Always On or User Selectable911 Assist
Always On or User SelectableAdvancetrac
Choose desired speed or offMax Speed
Choose desired speed or offSpeed Minder
On or OffVolume Limiter
On or OffDo Not Disturb
Hold OK to Clear All MyKeysClear MyKeys
Select the desired language - Hold OK to SetLanguageDisplay
Miles & GAL, l/100km or km/lDistanceUnits
Fahrenheit (°F) or Celsius (°C)Temperature
psi, kPa or barTire Pressure
On or OffBrake Coach
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Information Displays
Settings
On or OffBattery Display
On or OffRegen Display
Hold OK to ResetDriving History
Right Information Display Controls
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• Press the up and down arrow buttons to
scroll through and highlight the options
within a menu.
• Press the right arrow button to enter a
sub-menu.
• Press the left arrow button to exit a menu.
• Press the OK button to choose and
confirm your selection.
Main menu
From the main menu bar on the right side of
the information display, you can choose from
the following categories:
Entertainment
See General Information (page 367).
Phone
See General Information (page 367).
Navigation or Compass
See General Information (page 367).
Fuel Economy
Use the up or down arrow buttons to choose
between the following display options.
Note: The information display will remember the menu level 2 state when you change the individual key state from the RUN to the OFF
position.
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Information Displays
Fuel Economy
Menu level 5Menu level 4Menu level 3Menu level 2
——FlowersEfficiency Leaves
——Help
—5, 10 or 30 minutesDurationFuel History
(Instantaneous Fuel Economy + Fuel
Economy History + Avg Fuel
Economy)
——Help
——HelpCoach
Efficiency Leaves
Efficiency leaves indicate short term driving
efficiency measured over the last few
minutes. The more leaves and vines that
appear on the display, the better your fuel
economy. Leaves and vines will occasionally
appear and disappear to indicate a change
in your driving efficiency.
Flowers appear on the efficiency leaves
screen in addition to the leaves and vines.
The flowers indicate long term driving
efficiency. The more flowers that appear on
the display, the more efficiently you have
driven. Once earned, the flowers will remain
unless reset, unlike the leaves, which come
and go as your short term fuel economy
changes.
Flowers can be reset in the information
displays settings menu under Driving History.
See General Information (page 108).
Fuel History
From left to right this view includes an
instantaneous fuel economy gauge, historical
fuel economy data and average fuel
economy. The historical data represents an
average over time intervals of either 1, 2 or
6 minutes, with the leftmost interval being
the most recent. Shown at the bottom of the
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Information Displays
view is the total time duration for the 5
intervals. You can select total duration in the
options menu. Intervals shown in grey color
are from the previous drive. The blue
horizontal line represents the average fuel
economy value shown to the right.
Note: Hold OK to reset fuel history and
average fuel economy.
Coach
This view provides a comparison of your
recent acceleration, braking and cruising
behavior, then recommends the most
efficient use of energy under present
conditions. The horizontal bars fill from left
to right with best behavior and appear blue
when at least half full. When the bars are less
than half full, the color is amber, suggesting
that you need a change in your driving
behavior to achieve better energy efficiency.
Note: Fuel Economy will be impacted by your
use of brakes, accelerator and accessories,
as well as environmental conditions such as
hills and weather.
Note: Fuel economy is not always a measure
of appropriate driving behavior. For example,
when driving uphill and maintaining an
appropriate speed, your instant fuel
economy may not be good (losing leaves)
but the Coach may show a blue bar for
Acceleration and Cruising.
Common Displays
Both Average fuel economy and an
instantaneous fuel economy gauge are
included in Engage, Empower and MyView
(if selected) on the left information display.
They are also included in Fuel History on the
right information display.
Average Fuel Economy
Average Fuel Economy is continuously
averaged since the last reset. You can reset
your average fuel economy by pressing and
holding the OK button on the corresponding
steering wheel controls.
Note: Average fuel economy cannot be reset
in MyView.
Instantaneous Fuel Economy
If your instantaneous fuel economy is greater
than the maximum value displayed, a + sign
will be shown next to the maximum scale
number. When your vehicle is operating on
battery power only, EV will display and the
gauge fill will show in blue.
INFORMATION MESSAGES
Note: Depending on the vehicle options
equipped with your vehicle, not all of the
messages will display or be available.
Certain messages may be abbreviated or
shortened depending upon which cluster
type you have.
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Information Displays
Press the OK button to acknowledge and
remove some messages from the information
display. Other messages will be removed
automatically after a short time.
Certain messages need to be confirmed
before you can access the menus.
Active Park
ActionMessage
Displayed when the system needs service. Contact your authorized dealer as soon as possible.Active Park Fault
Adaptive Cruise Control
ActionMessage
Displayed when a radar malfunction is preventing the ACC from engaging. See Using Adaptive
Cruise Control (page 222).
Adaptive Cruise Malfunction
Displayed when conditions exist such that the adaptive cruise cannot function properly. See
Using Adaptive Cruise Control (page 222).
Adaptive Cruise Not Available
Displayed when the radar is blocked because of poor radar visibility due to bad weather or ice/
mud/water in front of radar. Driver can typically clean the sensor to resolve. See Using Adaptive
Cruise Control (page 222).
Adaptive Cruise Not Available Sensor
Blocked See Manual
Displayed when the automatic braking has been disabled.Normal Cruise Active Automatic Braking
Turned Off
Displayed when a radar malfunction is preventing the ACC from engaging.Front Sensor Not Aligned
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Information Displays
ActionMessage
Displayed when the adaptive cruise has reinstated controls to the driver.Adaptive Cruise - Driver Resume Control
Displays when the vehicle speed is too slow to activate the adaptive cruise.Adaptive Cruise Speed Too Low to
Activate
Displays when the vehicle speed is getting too low for adaptive cruise.Adaptive Cruise Shift Down
Adaptive Headlamps
ActionMessage
Displays when a fault with the system has occurred. Contact an authorized dealer as soon as
possible.
Check Headlamp System See Manual
AdvanceTrac™
ActionMessage
Displayed when the system has detected a condition that requires service. Contact your
authorized dealer as soon as possible.
Service AdvanceTrac
Displayed when the traction control has been disabled or enabled by the driver.AdvanceTrac Off On
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Information Displays
Airbag
ActionMessage
Displays when the system detects a malfunction due to a blocked sensor.Occupant Sensor BLOCKED Remove
Objects Near Passenger Seat
Alarm
ActionMessage
Displays when the alarm has been triggered due to unauthorized entry. See Anti-Theft Alarm
(page 75).
Vehicle Alarm To Stop Alarm, Start Vehicle.
Automatic Engine Shutdown
ActionMessage
Displays when the engine is getting ready to shut off.Engine Shuts Off In {seconds to shut off:#0}
Seconds
Displays when the engine has shut off to help increase fuel economy.Engine Shut Off For Fuel Economy
Displays when the engine is getting ready to shut off. You can press OK on the left steering
wheel button to override the shut down.
Engine Shuts Off in {seconds to shut off:#0}
Seconds Press Ok to Override
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Information Displays
Battery and Charging System (12 volt)
ActionMessage
Displayed when the charging system needs servicing. If the warning stays on or continues to
come on, contact your authorized dealer as soon as possible.
Check Charging System
Displayed when the battery management system detects an extended low-voltage condition.
Various vehicle features will be disabled to help preserve the battery. Turn off as many of the
electrical loads as soon as possible to improve system voltage. If the system voltage has
recovered, the disabled features will operate again as normal
Low Battery Features Temporarily Turned
Off
Displayed when the battery management system determines that the battery is at a low state of
charge. Turn the ignition off as soon as possible to protect the battery. This message will clear
once the vehicle has been started and the battery state of charge has recovered. Turning off
unnecessary electrical loads will allow faster battery state-of-charge recovery.
Turn Power Off To Save Battery
Battery and Charging System (High Voltage)
ActionMessage
Displays when the vehicle is ready to drive.Ready to Drive
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Information Displays
Blind Spot Information and Cross Traffic Alert System
ActionMessage
Displayed when a fault with the system has occurred. Contact your authorized dealer as soon
as possible.
Blindspot System Fault
Displayed when the system sensors are blocked. Contact your authorized dealer as soon as
possible. See Blind Spot Information System (page 237).
Blindspot Not Available Sensor Blocked
See Manual
Displayed when the system detects a vehicle. See Blind Spot Information System (page 237).Cross Traffic Vehicle Coming From X
Displayed when the system sensors are blocked. See Blind Spot Information System (page
237).
Cross Traffic Not Available Sensor Blocked
See Manual
Displays when a fault with the system has occurred. Contact your authorized dealer as soon as
possible.
Cross Traffic System Fault
Doors and Locks
ActionMessage
Displays when the door(s) listed is not completely closed and the vehicle is moving.X Door Ajar
Displays when the door(s) listed is not completely closed.
Displays when the luggage compartment is not completely closed.Trunk Ajar
Displays when the hood is not completely closed.Hood Ajar
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Information Displays
ActionMessage
Displays when the door switches have been disabled.Switches Inhibited Security Mode
Displays when there is a system malfunction with the child locks. Contact your authorized dealer
as soon as possible.
Child Lock Malfunction Service Required
Displays the factory keypad code after the keypad has been reset. See Keyless Entry (page
70).
Factory Keypad Code {X X X X X}
Driver Alert
ActionMessage
Stop and rest as soon as it is safe to do so.Driver Alert Warning Rest Now
Take a rest soon.Driver Alert Warning Rest Suggested
Fuel
ActionMessage
Displayed as an early reminder of a low fuel condition.Fuel Level Low
Displayed when the fuel fill inlet may not be properly closed.Check Fuel Fill Inlet
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Information Displays
Hill Start Assist
ActionMessage
Displays when hill start assist is not available. Contact your authorized dealer. See Auto Hold
(page 199).
Hill Start Assist Not Available
Keys and Intelligent Access
ActionMessage
Displayed as a reminder to press the brake while starting the vehicle.To START Press Brake
Displayed if the key is not detected by the system. See Using Adaptive Cruise Control (page
222).
No Key Detected
Displayed when the start/stop button is pressed to shut off the engine and an Intelligent Access
key is not detected inside the vehicle.
Restart Now or Key is Needed
Displayed when the vehicle is in the run ignition state.Run Power Active
This message is displayed when there is a problem with your vehicle’ s starting system. See your
authorized dealer for service.
Starting System Fault
Displayed during spare key programming, when an Intelligent Access key is programmed to the
system.
Key Program Successful
Displayed during spare key programming, when an Intelligent Access key has failed to be
programmed.
Key Program Failure
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Information Displays
ActionMessage
Displayed during spare key programming when the maximum number of keys have been
programmed.
Max Number of Keys Learned
Displayed during spare key programming when not enough keys have been programmed.Not Enough Keys Learned
Displays when the key battery is low. Change the battery as soon as possible.Key Battery Low Replace Soon
Displayed when an attempt is made to program a spare key using two existing MyKeys.Could Not Program Integrated Key
Displayed as a reminder that the vehicle is on.Vehicle is ON
Lane Keeping System
ActionMessage
The system has malfunctioned. Contact your authorized dealer as soon as possible.Lane Keeping Sys. Malfunction Service
Required
The system has detected a condition that has caused the system to be temporarily unavailable.Front Camera Temporarily Not Available
The system has detected a condition that requires the windshield to be cleaned to operate
properly.
Front Camera Low Visibility Clean Screen
The system has malfunctioned. Contact your authorized dealer as soon as possible.Front Camera Malfunction Service
Required
Displayed when the system requests the driver to keep their hands on the steering wheel.Keep Hands on Steering Wheel
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Information Displays
Maintenance
ActionMessage
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warning
stays on or continues to come on with your engine running, contact your authorized dealer as
soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See Engine Oil Check (page 299).Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See Engine Oil Check (page 299).Oil Change Required
Indicates the brake fluid level is low and the brake system should be inspected immediately.
See Brake Fluid Check (page 305).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact your
authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high. Stop the vehicle in a safe
place and contact your authorized dealer.
Engine Coolant Over Temperature
Displays when the motor electronics are overheating. Stop the vehicle as soon as safely possible,
turn off the vehicle and let it cool. If the warning stays on or continues to come on, contact your
authorized dealer as soon as possible.
Motor Coolant Over Temperature
Displays when the washer fluid is low and needs to be refilled.Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high coolant temperatures.Power Reduced to Lower Engine Temp
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Information Displays
ActionMessage
Displayed when the kit needs service. See your authorized dealer.Service Tire Mobility Kit
Displays to indicate that the vehicle is still in Transport or Factory mode. This may not allow some
features to operate properly. See your authorized dealer.
Transport / Factory Mode
Informs the driver that the powertrain needs service due to a powertrain malfunction.See Manual
MyKey
ActionMessage
Displayed during key programming when MyKey cannot be programmed.MyKey not Created
Displays when MyKey is active.MyKey Active Drive Safely
Displays when starting the vehicle and MyKey is in use and the MyKey speed limit is on.Speed Limited to XX MPH/km/h
Displays when a MyKey is in use and the MyKey speed limit is on and the vehicle speed is
approaching 80 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is reached.Vehicle at Top Speed of MyKey Setting
Displays when MyKey is active.Check Speed Drive Safely
Displays when a MyKey is in use and Belt-Minder is activated.Buckle Up to Unmute Audio
Displays when a MyKey is in use and AdvanceTrac is activated.AdvanceTrac On - MyKey Setting
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Information Displays
ActionMessage
Displays when a MyKey is in use and Traction control is activated.Traction Control On - MyKey Setting
Displays when a MyKey is in use and park aid is activated.MyKey Park Aid Cannot be Deactivated
Displayed when the lane keeping aid is on per MyKey settings.Lane Keeping Alert On MyKey Setting
Park Aid
ActionMessage
Displays when the system has detected a condition that requires service. Contact your authorized
dealer. See Rear Parking Aid (page 206).
Check Front Park Aid
Displays when the system has detected a condition that requires service. Contact your authorized
dealer. See Rear Parking Aid (page 206).
Check Rear Park Aid
Displays the park aid status.Front Park Aid On Off
Displays the park aid status.Rear Park Aid On Off
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Information Displays
Park Brake
ActionMessage
The electric parking brake is set and a manual release is attempted without the brake pedal
being pressed.
To Release: Press Brake and Switch
The electric parking brake is set and an automatic release is attempted but cannot be performed.
Perform a manual release.
Park Brake Use Switch to Release
The electric parking brake is set and your vehicle speed exceeds 3 mph (5 km/h). Release park
brake before continued driving.
Release Park Brake
The electric parking brake is not fully applied.Park Brake Not Applied
The electric parking brake is not fully released.Park Brake Not Released
The electric parking brake system has been put into a special mode that is used to allow service
of the rear brakes. Contact an authorized dealer.
Park Brake Maintenance Mode
The electric park brake system has detected a condition that requires service. Some functionality
may still be available. See an authorized dealer.
Park Brake Limited Function Service
Required
The electric parking brake system has detected a condition that requires service. See an
authorized dealer.
Park Brake Malfunction Service Now
Numerous park brake applies have overheated the system. Wait 2 minutes before attempting
to apply again.
Park Brake System Overheated
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Information Displays
Power Steering
ActionMessage
The power steering system has detected a condition that requires service. See your authorized
dealer.
Steering Fault Service Now
The power steering system is not working. Stop the vehicle a safe place. Contact your authorized
dealer.
Steering Loss Stop Safely
The power steering system has detected a condition within the power steering system or passive
entry or passive start system requires service. Contact your authorized dealer.
Steering Assist Fault Service Required
Pre-Collision Assist
ActionMessage
Displayed when there is a system malfunction with the collision warning system. The system will
be disabled. Contact your authorized dealer as soon as possible.
Pre-Collision Assist Malfunction
Displayed when the collision warning system radar is blocked because of poor radar visibility
due to bad weather or ice/mud/water in front of the radar. Driver can typically clean the sensor
to resolve. Contact your authorized dealer as soon as possible.
Pre-Collision Assist Not Available Sensor
Blocked
Displayed when there is a system malfunction with the collision warning system. The system will
be disabled. Contact your authorized dealer as soon as possible.
Pre-Collision Assist Not Available
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Information Displays
Remote Start
ActionMessage
Displays as a reminder to turn the key on to drive the vehicle after a remote start.To Drive: Turn Key to On
Displays as a reminder to apply the brake and the gear shift button to drive the vehicle after a
remote start.
To Drive: Press Brake and Gear Shift
Button
Seats
ActionMessage
Displays as a reminder that memory seats are not available while driving.Memory Recall Not Permitted While Driving
Displays to show where your memory setting has been saved.Memory {0} Saved
Starting System
ActionMessage
Displays when starting the vehicle as a reminder to apply the brake.To START Press Brake
Displays when the starter has exceeded its cranking time in attempting to start the vehicle.Cranking Time Exceeded
Displays when the starter is attempting to start the vehicle.Engine Start Pending Please Wait
Displays when the pending start has been cancelled.Pending Start Cancelled
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Information Displays
Tire Pressure Monitoring System
ActionMessage
Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure
Monitoring System (page 347).
Tire Pressure Low
Displays when the tire pressure monitoring system is malfunctioning. If the warning stays on or
continues to come on, contact your authorized dealer. See Tire Pressure Monitoring System
(page 347).
Tire Pressure Monitor Fault
Displayed when a tire pressure sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, See Tire Pressure Monitoring
System (page 347). If the warning stays on or continues to come on, contact your authorized
dealer as soon as possible.
Tire Pressure Sensor Fault
Traction Control
ActionMessage
Displays when the traction control system has been switched off or on. See Using Traction
Control (page 201).
Traction Control Off / On
Displays when a spinout has occurred and your vehicle has activated the hazard warning flashers.Spinout Detected Hazards Activated
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Information Displays
Transmission
ActionMessage
See your authorized dealer.Transmission Malfunction Service Now
The transmission is overheating and needs to cool. Stop in a safe place as soon as it’s possible.Transmission Over Temperature Stop
Safely
The transmission has overheated and needs to cool. Stop in a safe place as soon as it’ s possible.Transmission Overheating Stop Safely
See your authorized dealer.Transmission Service Required
Transmission is getting hot. Stop to let it cool.Transmission Too Hot Press Brake
The transmission has limited functionality. See an authorized dealer.Transmission Limited Function See Manual
Transmission is too cold. Wait for it to warm up before you drive.Transmission Warming Up Please Wait
A reminder to shift into park. In addition, this message is typical after reconnecting or recharging
the battery until you cycle the ignition to the on mode. See Changing the 12V Battery (page
306).
Transmission Not in Park
Displays when the transmission has adjusted the shift strategy.Transmission Adjusted
Displays when the transmission is adjusting the shift strategy.Transmission AdaptMode
Displays when the transmission shift lever is locked and unable to select gears.Transmission IndicatMode Lockup On
Displays when the transmission shift lever is unlocked and free to select gears.Transmission IndicatMode Lockup Off
Displays when an invalid gear has been selected.Invalid Gear Selection
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Information Displays
ActionMessage
Displays to request the operator to apply the brake as needed by the transmission.Press Brake Pedal
Displays when the brake pedal needs to be depressed to enable the transmission to shift from
park.
Depress Brake to Shift from Park
Displays when the neutral button N needs to be pressed again to enter neutral hold. See Auto-
matic Transmission (page 190).
Press N again to Enter Stay in Neutral
Mode
Displays when neutral hold is active. See Automatic Transmission (page 190).Stay in Neutral Mode Engaged
Displays when neutral hold is active. See General Information (page 108).Stay in Neutral Tow Engaged See Manual
to Disable
Displays when there is a system fault and the park brake needs to be depressed before exiting
the vehicle. See your authorized dealer.
SHIFT SYS FAULT Confirm Park Brake
Apply Before Exiting the Vehicle
Displays when there is a system fault and the park brake needs to be depressed before exiting
the vehicle. See your authorized dealer.
SHIFT SYS FAULT Cannot Shift Trans Use
Park Brake to Secure Vehicle
See your authorized dealer.SHIFT SYS FAULT Service Required
Displays when there is a system fault while the vehicle is shifting to park. See your authorized
dealer.
SHIFT SYS FAULT Vehicle is Shifting to
Park
Displays when there is a system fault while the vehicle is shifting to reverse. See your authorized
dealer.
SHIFT SYS FAULT Reverse Unavailable
Service Required
See your authorized dealer.SHIFT SYS FAULT Drive Unavailable Select
L for Drive Service Required
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Information Displays
ActionMessage
See your authorized dealer.SHIFT SYS FAULT Neutral Unavailable
Service Required
See your authorized dealer.SHIFT SYS FAULT Low Unavailable Service
Required
Displays when neutral tow is active and the ignition needs to be turned off. See Towing the
Vehicle on Four Wheels (page 254).
Neutral Tow Engaged Turn Ignition Off for
Towing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and park
button selected to deactivate. See Towing the Vehicle on Four Wheels (page 254).
Neutral Tow Engaged Depress Brake and
Select Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released. See Towing the
Vehicle on Four Wheels (page 254).
Neutral Tow Remove Park Brake for
Towing
Displays when neutral tow has been deactivated.Neutral Tow Disengaged
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Information Displays
AUTOMATIC CLIMATE CONTROL
Note: You can switch temperature units
between Fahrenheit and Celsius. See your
SYNC information.
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Climate Control
Power: Press to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle.A
Driver temperature control: Adjust the temperature setting on the driver side.B
MAX defrost: Press to switch on defrost. Outside air flows through the windshield vents, air conditioning automatically turns on,
and fan automatically adjusts to the highest speed. You can also use this setting to defrost and clear the windshield of a thin covering
of ice. The heated rear window also automatically turns on when you select maximum defrost.
C
Air distribution control: Press to switch airflow from the windshield, instrument panel, or footwell vents on or off. You can distribute
air through any combination of these vents.
D
MAX A/C: Press to maximize cooling. Recirculated air flows through the instrument panel vents, air conditioning automatically turns
on, and the fan automatically adjusts to the highest speed.
E
Passenger temperature control: Adjust the temperature setting on the passenger side.F
Recirculated air: Press to switch between outside air and recirculated air. The air currently in the passenger compartment recirculates.
This can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle.
G
Note: Recirculated air may also turn on and off automatically in instrument panel or instrument panel and floor airflow modes during
hot weather to improve cooling efficiency.
A/C: Press to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve the time to reach
a comfortable temperature in hot weather, drive with the windows open until you feel cold air through the air vents.
H
AUTO: Press to switch on automatic operation. Adjust to select the desired temperature. Fan speed, air distribution, air conditioning
operation, and outside or recirculated air are automatically adjusted to heat or cool the vehicle to maintain the desired temperature.
You can also switch off dual zone mode by pressing and holding for more than two seconds.
I
Heated seats: Press to switch the heated seats on and off. See Climate Controlled Seats (page 152).J
Climate controlled seats: Press to switch the cooled seats on and off. See Climate Controlled Seats (page 152).K
Heated steering wheel: Press to switch the heated steering wheel on and off.L
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Climate Control
DUAL: Press to switch on temperature control for the passenger side of the vehicle. When dual zone is off, passenger temperature
settings remain the same as the driver settings.
M
Heated rear window: Press to switch the heated rear window on and off. See Heated Windows and Mirrors (page 141).N
Automatic Fan Settings
The AUTO button illuminates for the
following fan settings:
• When three indicators are on, the fan
automatically adjusts to the highest
speed to reach the selected temperature
as quickly as possible.
• When two indicators are on, the fan
automatically adjusts to a medium speed
to reach the selected temperature with
a reduced amount of cabin noise.
• When one indicator is on, the fan
automatically adjusts to the lowest speed
to reach the selected temperature with
the least amount of cabin noise.
Note: The system starts at the previously
selected fan setting when AUTO is switched
on.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Automatic Climate Control
Note: Adjusting the settings when your
vehicle interior is extremely hot or cold is not
necessary. The system automatically adjusts
to heat or cool the cabin to your selected
temperature as quickly as possible. For the
system to function efficiently, the instrument
panel and side air vents should be fully
open.
Note: If you select AUTO during cold outside
temperatures, the system directs airflow to
the windshield and side window vents. In
addition, the fan may run at a slower speed
until the engine warms up.
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Climate Control
Note: If you select AUTO during hot outside
temperatures, or when the inside of the
vehicle is hot, the system automatically uses
recirculated air to maximize interior cooling.
When the interior reaches the selected
temperature, the system automatically
switches to using outside air.
Heating the Interior Quickly
1. Select the AUTO function.
2. Adjust the temperature function to the
desired setting.
Recommended Settings for Heating
1. Select the AUTO function.
2. Adjust the temperature function to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
Cooling the Interior Quickly
1. Select the MAX A/C function.
Recommended Settings for Cooling
1. Select the AUTO function.
2. Adjust the temperature function to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
Side Window Defogging in Cold
Weather
1. Press the defrost button.
2. Adjust the temperature control to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
HEATED WINDOWS AND MIRRORS
Note: Make sure the engine is running
before operating the heated windows.
Note: Depending on your remote start
settings, the heated windows, mirrors and
wipers may remain on after remote starting
the vehicle.
Heated Rear Window
E184884
Press the button to clear the
heated rear window of thin ice and
fog. The heated rear window will
automatically turn off after a short period of
time. Press the button again to switch it off.
Note: An indicator on the button illuminates
when active.
Note: Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
Heated Exterior Mirrors (If Equipped)
When you switch the heated rear window
on, the heated exterior mirrors will
automatically turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
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Climate Control
Heated Wiper Park (If Equipped)
When you switch the heated rear window
on, the heated wiper park automatically turns
on.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind the
glove box.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 479).
For additional cabin air filter information, or
to replace the filter, see an authorized dealer.
REMOTE START
The remote start feature allows you to
pre-condition the interior of your vehicle. The
climate control system works to achieve
comfort according to your pre-selected
settings.
Note: You cannot adjust the system during
remote start operation. You cannot switch
on the displays or indicators during remote
start.
Switch the ignition on to return the system
to its previous settings. The following
features remain on if they automatically
turned on during remote start, or remain off
if they did not turn on during remote start.
• Heated seats.
• Cooled seats.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window.
Note: Passenger heated and cooled seats
only remain on during remote start if they
were on when you switched the vehicle off.
You can adjust the default remote start
settings using the information display
controls. See Information Displays (page
108).
Automatic Settings
In hot weather, the system is set to 72°F
(22°C). The cooled seats are set to high (if
available, and selected to AUTO in the
information display).
In moderate weather, the system either heats
or cools (based on pre-selected settings).
The rear defroster, heated mirrors and
heated seats do not automatically switch on.
In cold weather, the system is set to 72°F
(22°C). The heated and cooled seats and
heated steering wheel are set to high (if
available, and selected to AUTO in the
information display). The rear defroster and
heated mirrors automatically switch on.
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Climate Control
SITTING IN THE CORRECT
POSITION
WARNINGS
Sitting improperly, out of position or
with the seatback reclined too far can
take weight off the seat cushion and affect
the decision of the passenger sensing
system, resulting in serious injury or death
in the event of a crash. Always sit upright
against your seat back, with your feet on the
floor.
Do not recline the seatback as this can
cause the occupant to slide under the
safety belt, resulting in serious injury in the
event of a crash.
Do not place objects higher than the
seatback to reduce the risk of serious
injury in the event of a crash or during heavy
braking.
E68595
When you use them properly, the seat, head
restraint, safety belt and airbags will provide
optimum protection in the event of a crash.
We recommend that you follow these
guidelines:
• Sit in an upright position with the base of
your spine as far back as possible.
• Do not recline the seatback more than
30 degrees.
• Adjust the head restraint so that the top
of it is level with the top of your head and
as far forward as possible. Make sure that
you remain comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of 10 in (25 cm)
between your breastbone and the airbag
cover.
• Hold the steering wheel with your arms
slightly bent.
• Bend your legs slightly so that you can
press the pedals fully.
• Position the shoulder strap of the safety
belt over the center of your shoulder and
position the lap strap tightly across your
hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS
WARNINGS
Fully adjust the head restraint before
you sit in or operate your vehicle. This
will help minimize the risk of neck injury in
the event of a crash. Do not adjust the head
restraint when your vehicle is moving.
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Seats
WARNINGS
The adjustable head restraint is a
safety device. Whenever possible, it
should be installed and properly adjusted
when the seat is occupied. Failure to adjust
the head restraint properly could reduce its
effectiveness during certain impacts.
Install the head restraint properly to
help minimize the risk of neck injury in
the event of a crash.
Note: Adjust the seatback to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible. Make sure
that you remain comfortable. If you are
extremely tall, adjust the head restraint to
its highest position.
Front seat head restraint
E138642
Rear seat outboard head restraints
E153105
Rear center head restraint
E138645
The head restraints consist of:
an energy absorbing head restraintA
two steel stemsB
guide sleeve adjust and unlock
button
C
guide sleeve unlock and remove
button
D
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
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Seats
Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it reaches
its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Tilting Head Restraints
The front head restraints have a tilting
feature for extra comfort. To tilt the head
restraint, do the following:
E144727
1. Adjust the seatback to an upright driving
or riding position.
2. Pivot the head restraint forward toward
your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivoting it forward
again will then release it to the rearward,
untilted position.
POWER SEATS
WARNINGS
Do not adjust the front seat or seatback
while your vehicle is moving. This may
result in sudden seat movement, causing the
loss of control of your vehicle.
Do not place cargo or any objects
behind the seatback before returning
it to the original position.
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E144632
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Seats
Power Lumbar
E165608
Four-Way Power Lumbar (If Equipped)
E223345
Press to increase upper lumbar
only.
A
Press to decrease upper and lower
lumbar.
B
Press to increase lower lumbar
only.
C
Press to increase upper and lower
lumbar.
D
Multi-Contour Front Seats With Active
Motion (If Equipped)
Note: The massage system will turn off after
20 minutes.
Note: The engine must be running or the
vehicle must be in accessory mode to
activate the seats.
Note: Allow a few seconds for any selection
to activate. The seatback and cushion
massage cannot function at the same time.
E156301
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Seats
Lumbar and bolster modeMassage mode
Upper lumbarBack massage intensity adjustmentA
Lumbar decrease
Massage intensity decrease and off
*
B
Lower lumbar
**
Cushion massage intensity adjustmentC
Lumbar increaseMassage intensity increaseD
-On and offE
*
The massage feature will default to an alternating massage mode with back massage intensity adjustment. The lumbar and bolster feature
will default to the middle lumbar mode.
**
Press C a second time to adjust the back bolster. Press C a third time to adjust the cushion bolster.
You can also adjust this feature through the touchscreen.
E142607
Press the Menu Settings icon, then
Vehicle. Choose Multi-Contour
Seats.
When switched on, the system displays
directions for you to adjust the lumbar
settings in your seat or to set the massage
function.
To access and make adjustments to the
lumbar setting:
1. Choose the desired seat to adjust.
2. Press the + or - to adjust the lumbar
intensity.
To access and make adjustments to the
massage setting:
1. Press the Menu Settings icon, then
Vehicle. Choose Multi-Contour Seats.
2. Choose the desired seat to adjust.
3. Press OFF, LO or HI.
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Seats
MEMORY FUNCTION (If Equipped)
WARNINGS
Before activating the seat memory,
make sure that the area immediately
surrounding the seat is clear of obstructions
and that all occupants are clear of moving
parts.
Do not use the memory function when
your vehicle is moving.
This feature automatically recalls the position
of the following features:
• Driver seat.
• Power mirrors.
• Power steering column.
The memory control is on the driver door.
E223340
Saving a PreSet Position
1. Adjust the memory features to your
desired position.
2. Press and hold the SET button until you
hear a single tone.
3. Press the desired preset button until you
hear a single tone.
You can save up to two preset memory
positions. You can save a memory preset at
any time.
Recalling a PreSet Position
Press and release the preset button
associated with your desired driving position.
The memory features move to the position
stored for that preset.
Note: A preset memory position can only be
recalled when the ignition is off, or when the
transmission is in park (P) or neutral (N) if the
ignition is on and the vehicle is not moving.
You can also recall a preset memory position
by:
• Pressing the unlock button on your
intelligent access key fob if it is linked to
a preset position.
• Unlocking the intelligent driver door
handle if a linked key fob is present.
• Entering a personal entry code on the
Securicode keypad. See Locks (page
64).
Note: Using a linked key fob to recall your
memory position when the ignition is off
moves the seat to the Easy Entry position.
Note: Pressing any active memory feature
control - power seat, mirror, or steering
column (or any memory button) during a
memory recall cancels the operation.
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Linking a PreSet Position to your
Remote Control or Intelligent Access
Key Fob
Your vehicle can save the preset memory
positions for up to two remote controls or
intelligent access (IA) keys.
After you have saved your desired memory
preset positions:
1. Press and hold the desired preset button
for about three seconds until you hear a
single tone.
2. Within three seconds, press the lock
button on the remote control you are
linking.
To unlink a remote control, follow the same
procedure – except in step 2, press the
unlock button on the remote control.
Note: If more than one linked remote control
or intelligent access key is in range, the
memory function moves to the settings of
the first key to initiate a memory recall.
Easy Entry and Exit Feature
If you enable the easy entry and exit feature,
it automatically moves the driver seat
position rearward up to two inches (five
centimeters) when you switch the ignition
off.
The driver seat will return to the previous
position when you switch the ignition on.
You can enable or disable this feature in the
information display. See Information
Displays (page 108).
REAR SEATS
Note: Your vehicle may have split seatbacks
that you must fold individually.
Note: Make sure the center safety belt is
unbuckled before folding the seatback.
To lower the seat back(s) from inside the
vehicle, do the following:
E144634
1. Pull the handle to release the seatback.
2. Push the seatback forward.
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Seats
E164098
3. Stow the safety belt in the stowage clip.
This will prevent the safety belt from
getting caught in the seat latch.
When raising the seat back(s), make sure you
hear the seat latch into place.
HEATED SEATS
Front Seats
WARNING
People who are unable to feel pain to
their skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion or other
physical conditions, must exercise care when
using the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion. This may cause the heated seat to
overheat. Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious personal
injury.
Do not do the following:
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.
E146322
Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
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Seats
Rear Seats
WARNING
Persons who are unable to feel pain to
the skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion, or other
physical conditions, must exercise care when
using the seat heater. The seat heater may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion, because this may cause the seat
heater to overheat. Do not puncture the seat
with pins, needles, or other pointed objects
because this may damage the heating
element which may cause the seat heater to
overheat. An overheated seat may cause
serious personal injury.
Do not do the following:
• Place heavy objects on the seat.
• Operate the seat heater if water or any
other liquid is spilled on the seat. Allow
the seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.
The rear seat heat controls are located on
the rear of the center console.
E146322
Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
The heated seat module resets at every
ignition run cycle. While the ignition is on,
press the high or low heated seat switch to
enable heating mode. When activated, they
will turn off automatically when you turn the
engine off.
CLIMATE CONTROLLED SEATS (If
Equipped)
Heated Seats
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Seats
WARNING
People who are unable to feel pain to
their skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion or other
physical conditions, must exercise care when
using the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion. This may cause the heated seat to
overheat. Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious personal
injury.
Do not do the following:
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.
E146322
Touch the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
Cooled Seats
The cooled seats will only function when the
engine is running.
E146309
To operate the cooled seats:
Press the cooled seat symbol to cycle
through the various cooling settings and off.
More indicator lights indicate cooler settings.
If the engine falls below 350 RPM while the
cooled seats are on, the feature will turn itself
off. You will need to reactivate it.
Climate controlled seat air filter
replacement
Your vehicle is equipped with lifetime air
filters that are integrated with the seats.
Regular maintenance or replacement is not
needed.
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Seats
REAR SEAT ARMREST
E144635
Fold the armrest down to use the armrest
and cupholder. To open the storage lid, pull
up on the latch located between the
cupholders.
Armrest pass-through
Note: Do not exceed 80 pounds (36
kilograms) of weight on the pass-through
door.
E152622
Release the latch, then pull down on the door
located in the back of the armrest. You can
store cargo of a longer length such as skis
or lumber.
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Seats
HomeLink Wireless Control System
WARNINGS
Make sure that the garage door and
security device are free from
obstruction when you are programming. Do
not program the system with the vehicle in
the garage.
Do not use the system with any garage
door opener that does not have the
safety stop and reverse feature as required
by U.S. Federal Safety Standards (this
includes any garage door opener
manufactured before April 1, 1982). A garage
door opener which cannot detect an object,
signaling the door to stop and reverse, does
not meet current federal safety standards.
Using a garage door opener without these
features increases the risk of serious injury
or death.
Note: Make sure you keep the original
remote control transmitter for use in other
vehicles as well as for future system
programming.
Note: We recommend that upon the sale or
lease termination of your vehicle, you erase
the programmed function buttons for security
reasons. See Erasing the Function Button
Codes.
Note: You can program a maximum of three
devices. To change or replace any of the
three devices after it has been initially
programmed, you must first erase the current
settings. See Erasing the Function Button
Codes.
E142657
The universal garage door opener replaces
the common hand-held garage door opener
with a three-button transmitter that is
integrated into the driver’s sun visor.
The system includes two primary features, a
garage door opener and a platform for
remote activation of devices within the home.
As well as being programmed for garage
doors, the system transmitter can be
programmed to operate entry gate operators,
security systems, entry door locks and home
or office lighting.
Additional system information can be found
online at www.homelink.com,
www.youtube.com/HomeLinkGentex or by
calling the toll-free help line on
1-800-355-3515.
In-Vehicle Programming
This process is to program your hand-held
transmitter and your in-vehicle HomeLink
button.
Note: The programming steps below assume
you will be programming HomeLink that was
not previously programmed.
Note: Put a new battery in the hand-held
transmitter. This will ensure quicker training
and accurate transmission of the
radio-frequency signal.
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Universal Garage Door Opener
E142658
1. With your vehicle parked outside of the
garage, turn your ignition to the on
position, but do not start your vehicle.
2. Hold your hand-held garage door
transmitter 2–6 in (5–14 cm) away from
the HomeLink button you want to
program.
3. Using both hands, simultaneously, press
and hold the desired HomeLink button
and the hand-held transmitter button. DO
NOT release either one until the
HomeLink indicator light flashes slowly
and then rapidly. When the indicator light
flashes rapidly, both buttons may be
released. The rapid flashing indicates
successful training.
Note: You may need to use a different
method if you live in Canada or have
difficulties programming your gate operator
or garage door opener. See Gate Operator
/ Canadian Programming.
4. Press and hold the HomeLink button you
programmed for two seconds, then
release. You may need to do this twice
to activate the door. If your garage door
does not operate, watch the HomeLink
indicator light.
If the indicator light stays on, the
programming is complete. No further action
is needed.
If the indicator light flashes rapidly for 2
seconds and then turns to a constant light,
the HomeLink button is not programmed yet.
See Programming Your Garage Door
Opener Motor.
To program additional buttons, repeat Steps
1 – 4.
For questions or comments, please contact
HomeLink at www.homelink.com,
www.youtube.com/HomeLinkGentex or
1-800-355-3515.
Programming Your Garage Door Opener
Motor
Note: You may need a ladder to reach the
unit and you may need to remove the cover
or lamp lens on your garage door opener.
E142659
1. Press the learn button on the garage
door opener motor and then you have
30 seconds to complete the next two
steps.
2. Return to your vehicle.
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Universal Garage Door Opener
E142658
3. Press and hold the function button you
want to program for 2 seconds, then
release. Repeat this step. Depending on
your brand of garage door opener, you
may need to repeat this sequence a third
time.
Gate Operator / Canadian Programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit) after
several seconds of transmission – which may
not be long enough for HomeLink to pick up
the signal during programming. Similar to
this Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner.
Note: If programming a garage door opener
or gate operator, it is advised to unplug the
device during the “cycling” process to
prevent possible overheating.
1. Press and hold the HomeLink button
while you press and release, every two
seconds, your hand-held transmitter until
the HomeLink indicator light changes
from a slow to a rapidly blinking light.
2. Release both the HomeLink and
hand-held transmitter buttons.
3. Continue programing HomeLink. See
In-Vehicle Programming.
Erasing the Function Button Codes
Note: You cannot erase individual buttons.
E142660
1. Press and hold the outer two function
buttons simultaneously for approximately
20 seconds until the indicator lights
above the buttons flash rapidly.
2. When the indicator lights flash, release
the buttons. The codes for all buttons are
erased.
Reprogramming a Single Button
To program a device to a previously trained
button, follow these steps:
1. Press and hold the desired button. Do
NOT release the button.
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Universal Garage Door Opener
2. The indicator light will begin to flash after
20 seconds. Without releasing the
button, follow Step 1 in the Programming
section.
For questions or comments, contact
HomeLink at www.homelink.com,
www.youtube.com/HomeLinkGentex or
1-800-355-3515.
Programming to a Genie Intellicode 2
Garage Door Opener
Note: The Genie Intellicode 2 transmitter
must already be programmed to operate
with the garage door opener.
Note: To program HomeLink to the
transmitter you must first put the transmitter
into programming mode.
BA
E142661
Red indicator lightA.
Green indicator lightB.
1. Press and hold one of the buttons on the
hand-held transmitter for 10 seconds. The
indicator light will change from green to
red and green.
2. Press the same button twice to confirm
the change to programming mode. If
done properly the indicator light will
appear red.
3. Hold the transmitter within 1–3 inches
(2–8 centimeters) of the button on the
visor you want to program.
4. Press and hold both the programmed
Genie button on the hand-held
transmitter and the button you want to
program. The indicator light on the visor
will flash rapidly when the programming
is successful.
Note: The Genie transmitter will transmit for
up to 30 seconds. If HomeLink does not
program within 30 seconds the Genie
transmitter will need to be pressed again. If
the Genie transmitter indicator light displays
green and red, release the button until the
indicator light turns off before pressing the
button again.
Once HomeLink has been programmed
successfully, the Genie transmitter must be
changed out of program mode. To do this:
1. Press and hold the previously
programmed Genie button on the
hand-held transmitter for 10 seconds. The
indicator light will change from red to red
and green.
2. Press the same button twice to confirm
the change. If done correctly the indicator
light will turn green.
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Universal Garage Door Opener
Programming HomeLink to the Genie
Intellicode Garage Door Opener Motor
Note: You may need a ladder to access the
garage door opener motor.
E142662
1. Press and hold the program button on
the garage door opener motor until both
blue indicator lights turn on.
2. Release the program button. Only the
smaller round indicator light should be
on.
3. Press and release the program button.
The larger purple indicator light will flash.
Note: The next two steps must be completed
in 30 seconds.
4. Press and release the Genie Intellicode
2 hand-held transmitter’s previously
programmed button. Both indicator lights
on the garage door opener motor unit
should now flash purple.
5. Press and hold the previously
programmed button on the visor for 2
seconds. Repeat this step up to 3 times
until the garage door moves.
Programming is now complete.
Clearing a HomeLink Device
To erase programming from the three
HomeLink buttons press and hold the two
outer HomeLink buttons until the indicator
light begins to flash. The indicator light will
begin flashing in 10 to 20 seconds, at which
time both buttons should be released.
Programming has now been erased, and the
indicator light should blink slowly to indicate
the device is in train mode when any of the
three HomeLink buttons are pressed.
FCC and RSS-210 Industry Canada
Compliance
This device complies with Part 15 of the FCC
Rules and with RSS-210 of Industry Canada.
Operation is subject to the following two
conditions: (1) this device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Changes or modifications to your device not
expressly approved by the party responsible
for compliance can void the user’ s authority
to operate the equipment.
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Universal Garage Door Opener
12 Volt DC Power Point
WARNINGS
Do not plug optional electrical
accessories into the cigar lighter
socket. Incorrect use of the cigar lighter can
cause damage not covered by the vehicle
warranty, and can result in fire or serious
injury.
Do not use a power point for operating
a cigar lighter. Incorrect use of the
power points can cause damage not covered
by the vehicle warranty, and can result in fire
or serious injury.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
If the power supply does not work after you
switch the ignition off, switch the ignition on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an accessory
plug into the power point. This will damage
the power point and blow the fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
Locations
Power points may be in the following
locations:
• On the front of the center console.
• Inside the center console.
• On the rear of the center console.
110 Volt AC Power Point (If Equipped)
WARNING
Do not keep electrical devices plugged
in the power point whenever the
device is not in use. Do not use any
extension cord with the 110 volt AC power
point, since it will defeat the safety protection
design. Doing so may cause the power point
to overload due to powering multiple devices
that can reach beyond the 150 watt load limit
and could result in fire or serious injury.
Note: The power point will turn off when the
ignition is switched off or the battery voltage
drops below 11 volts.
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Auxiliary Power Points
E194174
To gain access to the outlet contacts, press
the plug against the outlet and rotate
clockwise.
Use the power point for powering electric
devices that require up to 150 watts. It is on
the rear of the center console.
When the indicator light on the power point
is:
• On: The power point is working, the
ignition is on and a device is plugged in.
• Off: The power point is off, the ignition is
off or no device is plugged in.
• Flashing: The power point is in fault
mode.
The power outlet temporarily turns off power
when in fault mode if the device exceeds the
150 watt limit. Unplug your device and
switch the ignition off. Switch the ignition
back on, but do not plug your device back
in. Let the system cool off and switch the
ignition off to reset the fault mode. Switch
the ignition back on and make sure the
indicator light remains on.
Do not use the power point for certain
electric devices, including:
• Cathode-ray, tube-type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven refrigerators.
• Measuring devices, which process
precise data, such as medical equipment
or measuring equipment.
• Other appliances requiring an extremely
stable power supply such as
microcomputer-controlled electric
blankets or touch-sensor lamps.
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Auxiliary Power Points
CENTER CONSOLE
Stow items in the cup holder carefully as
items may become loose during hard
braking, acceleration or crashes, including
hot drinks which may spill.
Available console features include:
E228739
Front storage bin with remote USB
port.
A
Cup holders.B
Storage compartment with auxiliary
power point and USB port.
C
Heated rear seats.D
110 volt AC power point, auxiliary
power point, and charger USB
ports.
E
Two auxiliary power points.F
Rear Seat Armrest
E225987
Cup holders.A
Storage compartment.B
OVERHEAD CONSOLE
E224352
Press near the rear edge of the door to open
it.
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Storage Compartments
GENERAL INFORMATION
WARNINGS
Extended idling at high engine speeds
can produce very high temperatures
in the engine and exhaust system, creating
the risk of fire or other damage.
Do not park, idle or drive your vehicle
on dry grass or other dry ground cover.
The emission system heats up the engine
compartment and exhaust system, creating
the risk of fire.
Do not start the vehicle in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always open
the garage door before you start the vehicle.
If you smell exhaust fumes inside your
vehicle, have your vehicle checked by
an authorized dealer immediately. Do not
drive your vehicle if you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 mi (8 km)
after you reconnect it. This is because the
engine management system must realign
itself with the engine. You can disregard any
unusual driving characteristics during this
period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start your vehicle, avoid pressing
the accelerator pedal until the ready to drive
indicator illuminates. Only use the
accelerator pedal when you have difficulty
starting your vehicle.
KEYLESS STARTING
Note: The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the vehicle.
Ignition Modes
E164319
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Starting and Stopping the Engine
The keyless starting system has three
modes:
• Off: Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode,
or when the vehicle is running but is
not moving.
• On: All electrical circuits are operational
and the warning lamps and indicators
illuminate.
• Without applying the brake pedal,
press and release the button once.
• Start: Starts the vehicle. The engine may
not start when the vehicle starts.
• Press the brake pedal, and then press
the button until the vehicle starts. An
indicator light on the button
illuminates when the ignition is on
and when the vehicle starts.
STARTING A GASOLINE ENGINE
When the engine starts for the first time on
your drive, the idle speed increases, this
helps to warm up the engine. If the engine
idle speed does not slow down automatically,
have your vehicle checked by an authorized
dealer.
Note: You can crank the engine for a total
of 60 seconds without the engine starting
before the starting system temporarily
disables. The 60 seconds does not have to
be all at once. For example, if you crank the
engine three times for 20 seconds each time,
without the engine starting, you reached the
60-second time limit. A message appears
in the information display alerting you that
you exceeded the cranking time. You
cannot attempt to start the engine for at
least 15 minutes. After 15 minutes, you are
limited to a 15-second engine cranking time.
You need to wait 60 minutes before you can
crank the engine for 60 seconds again.
Before starting your vehicle, check the
following:
• Make sure all occupants have fastened
their seatbelts.
• Make sure the headlamps and electrical
accessories are off.
• Make sure the parking brake is on.
• Put the transmission in P.
Note: Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the button.
Note: The green ready indicator illuminates
letting you know that your vehicle is ready
for driving. Since your vehicle is equipped
with a silent key start, the engine may not
start when your vehicle starts. See Hybrid
Vehicle Operation (page 168).
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start your vehicle, do the
following:
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Starting and Stopping the Engine
E155835
1. Remove the rubber covering (A) in the
cupholder. Place the remote in the
backup slot (B) at the bottom of the
cupholder.
2. With the key in this position, press the
brake pedal, then the START button to
switch the ignition on and start your
vehicle.
Fast Restart
The fast restart feature allows you to restart
your vehicle within 20 seconds of switching
it off, even if it does not detect a valid
passive key.
Within 20 seconds of switching your vehicle
off, press the brake pedal and press the
button. After 20 seconds, you can no longer
start your vehicle if it does not detect a valid
passive key.
Once your vehicle starts, it remains running
until you press the button, even if your
vehicle does not detect a valid passive key.
If you open and close a door while your
vehicle is running, the system searches for
a valid passive key. You cannot start your
vehicle if the system does not detect a valid
passive key within 20 seconds.
Automatic Shutdown
This feature automatically shuts down your
vehicle if it has been idling for an extended
period. The ignition also turns off in order to
save battery power. Before your vehicle
shuts down, a message appears in the
information display showing a timer counting
down from 30 seconds. If you do not
intervene within 30 seconds, your vehicle
shuts down. Another message appears in
the information display to inform you that
your vehicle has shut down in order to save
fuel. Start your vehicle as you normally do.
Automatic Shutdown Override
Note: You cannot permanently switch off the
automatic shutdown feature. When you
switch it off temporarily, it turns on at the
next ignition cycle.
You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
• Interacting with your vehicle, for example
pressing the brake or accelerator pedal.
• You can temporarily switch off the
shutdown feature any time the ignition is
on (for the current ignition cycle only).
Use the information display to do so. See
Information Displays (page 108).
• During the countdown before shutdown,
you are prompted to press OK or RESET
(depending on your type of information
display) to temporarily switch the feature
off (for the current ignition cycle only).
Switching Off Your Vehicle When It Is
Stationary
1. Put the transmission in position P.
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Starting and Stopping the Engine
2. Press the button once.
3. Apply the parking brake.
Note: This switches off the ignition, all
electrical circuits, warning lamps and
indicators.
Note: If your vehicle is left running for 30
minutes without any interaction, it
automatically shuts down.
Switching Off Your Vehicle When It Is
Moving
WARNING
Switching off the engine when the
vehicle is still moving will result in a
loss of brake and steering assistance. The
steering will not lock, but higher effort will
be required. When the ignition is switched
off, some electrical circuits, including air
bags, warning lamps and indicators may also
be off. If the ignition was turned off
accidentally, you can shift into neutral (N) and
re-start the engine.
1. Put the transmission in position N and
use the brakes to bring your vehicle to a
safe stop.
2. When your vehicle has stopped, put the
transmission in position P.
3. Press and hold the button for one
second, or press it three times within two
seconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING
If you smell exhaust fumes inside your
vehicle, have your vehicle checked by
your authorized dealer immediately. Do not
drive your vehicle if you smell exhaust fumes.
Carbon monoxide is present in exhaust
fumes. Take precautions to avoid its
dangerous effects.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods of time, we
recommend that you do one of the following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
ENGINE BLOCK HEATER (If Equipped)
WARNINGS
Failure to follow engine block heater
instructions could result in property
damage or serious personal injury.
Do not use your heater with
ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock.
Do not fully close the hood, or allow it
to drop under its own weight when
using the engine block heater. This could
damage the power cable and may cause an
electrical short resulting in fire, injury and
property damage.
Note: The heater is most effective when
outdoor temperatures are below 0°F (-18°C).
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Starting and Stopping the Engine
The heater acts as a starting aid by warming
the engine coolant. This allows the climate
control system to respond quickly. The
equipment includes a heater element
(installed in the engine block) and a wire
harness. You can connect the system to a
grounded 120-volt AC electrical source.
We recommend that you do the following for
a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by Underwriter’ s
Laboratory (UL) or Canadian Standards
Association (CSA). This extension cord
must be suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord plug
connections are free and clear of water.
This could cause an electric shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the electrical
hookup once the system has been
operating for approximately 30 minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is checked
for proper operation before winter.
Using the Engine Block Heater
Make sure the receptacle terminals are clean
and dry prior to use. Clean them with a dry
cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours of
energy per hour of use. The system does not
have a thermostat. It achieves maximum
temperature after approximately three hours
of operation. Using the heater longer than
three hours does not improve system
performance and unnecessarily uses
electricity.
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Starting and Stopping the Engine
HYBRID VEHICLE OPERATION
This hybrid vehicle combines electric and
gasoline propulsion to provide breakthrough
performance and improved efficiency.
Familiarizing yourself with these unique
characteristics will provide an optimal driving
experience from your new vehicle.
Note: You may notice higher engine speeds
upon start-up. This temporary condition is
normal and necessary to heat up the cabin
and minimize emissions.
Starting:
E144692
When you start your vehicle, a
green ready indicator light will
appear in the lower right portion
of the instrument cluster and a ready to drive
message will appear in the middle of the left
cluster screen, letting you know that your
vehicle is ready for driving.
The engine may not start because this
vehicle is equipped with silent key start. This
fuel saving feature allows your vehicle to be
ready–to–drive without requiring the gas
engine to be running. This indicator will
remain on while your vehicle is on, whether
the engine is running or not to indicate your
vehicle is capable of movement (using its
electric motor, engine, or both). Typically, the
engine will not start unless the vehicle is
cold, a climate control change is requested,
or the accelerator is pressed.
Driving:
The gas engine automatically starts and
stops to provide power when needed and
to save fuel when not needed. While
coasting at low speeds, coming to a stop, or
standing, the gas engine normally shuts
down and your vehicle operates in
electric-only mode.
Conditions that may cause the engine to start
up or remain running include:
• Considerable vehicle acceleration.
• Vehicle speed above 85 mph (137 km/h).
However, the maximum speed for
electric-only operation may be lower
while driving in hot temperatures or on
hilly terrain.
• Ascending a hill.
• Charge level of high voltage battery is
low.
• Very high or low outside temperature (to
provide system cooling or heating). For
Energi vehicles, climate control demands
by passengers may not directly cause
the engine to run. This only occurs when
the high voltage battery charge is low, or
if the outside temperature is cold enough
to require the engine to provide
additional heat for the cabin.
• Engine not warm enough to provide
passenger requested cabin temperature.
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Unique Driving Characteristics
Stopping:
The gas engine may shut off to conserve fuel
as you come to a stop. Restarting your
vehicle is not required. Simply step on the
accelerator when you are ready to drive.
Transmission Operation:
Due to the technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
Neutral:
It is not recommended to idle the vehicle in
neutral (N) for an extended period of time
because this will discharge your high voltage
battery and decrease fuel economy. The
engine will not start or stop, and cannot
provide power to the hybrid system in neutral
(N).
Low:
Low (L) is designed to mimic the enhanced
engine braking available in non-hybrid
vehicles. Low gear will produce high engine
speeds to provide necessary engine braking.
This is normal and will not damage your
vehicle. In low gear, the gas engine will
remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to
22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltage
battery. A cool battery maintains battery life
and provides the best possible performance.
The high voltage battery is cooled by cabin
air drawn from vent holes in the trim panels
behind the rear seats. Avoid placing objects
at the vent holes that block airflow to the
high voltage battery.
Engine:
The engine speed in your hybrid is not
directly tied to your vehicle speed. Your
vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine speed changing without your
input. This is intentional and maintains the
battery charge level. You may also notice
during extended downhill driving that your
engine continues to run instead of shutting
off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when operating
your vehicle. This is the normal operation of
the electric generator in the hybrid system.
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Unique Driving Characteristics
During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled. Once
the battery is reconnected and after driving
the vehicle, the engine may continue to
operate for three to five seconds after the
key is turned to off. This is a normal
condition.
Braking:
Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note: Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period. As
with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep in
mind these tips:
• Keep the tires properly inflated and only
use the recommended size.
• Aggressive driving increases the amount
of energy required to move your vehicle.
In general, you can achieve better fuel
economy with mild to moderate
acceleration and deceleration. Moderate
braking is particularly important since it
allows you to maximize the energy
captured by the regenerative braking
system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to drive
immediately after starting.
EV+ Mode
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to stay
in electric mode. The EV indicator will display
EV+ when this mode is active. You should
see this approximately 1/8 mile (200 meters)
from a frequent destination. See Information
Displays (page 108).
Note: Frequent destinations are learned by
your vehicle after two to four weeks of use.
To add a destination immediately, perform
the following process: cycle the ignition on
for 2 seconds, but do not start your vehicle,
then off for 2 seconds. Repeat the process
10 times. This location is now programmed
for EV+. You can clear these destinations
with a Driving History reset through the
Settings menu.
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Unique Driving Characteristics
Note: You can switch the EV+ feature on or
off through the Driver Assist section of the
Settings menu.
ECOSELECT
EcoSelect is a drive mode for non plug-in
vehicles designed to offer the best possible
fuel economy with tradeoffs in vehicle
performance and comfort.
E198654
To switch EcoSelect on, press the
ECO button.
A graphic displays on your information
display when EcoSelect is on.
Your vehicle will remember the last selected
mode whenever you start your vehicle.
EcoSelect allows your vehicle to operate
more efficiently. You will notice:
• Less aggressive cooling.
• Softer acceleration.
• Increased deceleration when coasting.
• Changes in engine behavior.
• ECO cruise control activation.
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Unique Driving Characteristics
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
AnswerQuestion
The high voltage battery is electrically isolated from the rest of the
vehicle when the key is off. When you switch the key on, high voltage
contactors inside the battery are closed to make the electricity avail-
able to the motor and generator and enable the vehicle to drive. The
clicks are the sound of these contactors as they close and open during
start up and shut down.
What are the series of clicks from the cargo area when I first turn the
key in the ignition?
The vehicle's computer will determine if an engine start is required
at key-on. Silent key start will start the engine if it is necessary for
cabin heating, windshield defrost, or if the outside temperature is low.
(For C-MAX Energi vehicles, the engine may not be required to operate
these functions.)
Why does the engine sometimes start at key-on?
There are several reasons the engine stays on for an extended amount
of time when you first start it. One common reason is to make sure
that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the engine shuts down?
The engine is required to turn on above this speed to protect the
transmission hardware.
Why does my engine never shut down above 85 mph (137 km/h)
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Unique Driving Characteristics
AnswerQuestion
In order to make sure that the climate control system can begin heating
the cabin or defrosting the windshield as soon as a driver requests
it, the engine coolant temperature has to be kept sufficiently hot.
Keeping the engine on is required to maintain the correct coolant
temperature.
Why does my engine stay on when it is extremely cold outside?
Your vehicle's engine and transmission are designed to deliver the
power you need at the most efficient engine speed. This may be
higher than expected during heavy accelerations, and may fluctuate
when driving at a steady speed. These are characteristics of the
Atkinson engine cycle and the transmission technology that help
maximize your hybrid's fuel economy.
Why does my engine rev up so high sometimes when I accelerate?
The fan noise comes from a fan located next to the high voltage
battery pack. This fan turns on when the battery requires cooling air.
The fan speed, and associated noise level, will change according to
the amount of cooling required to maintain good performance. Main-
taining the battery temperature at optimal conditions also prolongs
the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear of my hybrid?
Change the engine oil every 10000 miles (16000 kilometers) or once
per year under normal operating conditions.
What is the engine oil change service interval?
Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline) fuel, but
you may notice slightly reduced fuel economy because ethanol
contains less energy per gallon than gasoline. Your hybrid vehicle is
not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how will it affect my fuel
economy?
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Unique Driving Characteristics
AnswerQuestion
The high voltage battery system is designed to last the life of the
vehicle and requires no maintenance.
How long will my high voltage battery last? Does it need maintenance?
There are no provisions for charging the high voltage battery from a
power supply external to the vehicle. (For C-MAX Energi vehicles, the
vehicle can be plugged into a 110-volt outlet with charge cord
provided.)
Can you charge the battery with a plug into an A/C outlet?
Yes. Your hybrid vehicle can be flat towed without modification. See
Towing (page 254).
Can I tow the hybrid behind my motor home with all four wheels down?
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Unique Driving Characteristics
SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray and
fire.
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel until the
sound stops. Otherwise, fuel may spray out,
which could cause serious personal injury.
Fuels can cause serious injury or death
if misused or mishandled.
Flow of fuel through a fuel pump nozzle
can produce static electricity. This can
cause a fire if you are filling an ungrounded
fuel container.
Fuel may contain benzene, which is a
cancer-causing agent.
WARNINGS
When refueling always shut the engine
off and never allow sparks or open
flames near the fuel tank filler valve. Never
smoke or use a cell phone while refueling.
Fuel vapor is extremely hazardous under
certain conditions. Avoid inhaling excess
fumes.
Observe the following guidelines when
handling automotive fuel:
• Extinguish all smoking materials and any
open flames before refueling your
vehicle.
• Always turn off the vehicle before
refueling.
• Automotive fuels can be harmful or fatal
if swallowed. Fuel such as gasoline is
highly toxic and if swallowed can cause
death or permanent injury. If fuel is
swallowed, call a physician immediately,
even if no symptoms are immediately
apparent. The toxic effects of fuel may
not be visible for hours.
• Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead to
eye and respiratory tract irritation. In
severe cases, excessive or prolonged
breathing of fuel vapor can cause serious
illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
fuel is splashed in the eyes, remove
contact lenses (if worn), flush with water
for 15 minutes and seek medical
attention. Failure to seek proper medical
attention could lead to permanent injury.
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• Fuels can also be harmful if absorbed
through the skin. If fuel is splashed on
the skin, clothing or both, promptly
remove contaminated clothing and wash
skin thoroughly with soap and water.
Repeated or prolonged skin contact with
fuel liquid or vapor causes skin irritation.
• Be particularly careful if you are taking
Antabuse or other forms of Disulfiram for
the treatment of alcoholism. Breathing
gasoline vapors could cause an adverse
reaction, serious personal injury or
sickness. If fuel is splashed on the skin,
wash the affected areas immediately with
plenty of soap and water. Consult a
physician immediately if you experience
any adverse reactions.
FUEL QUALITY
Choosing the Right Fuel
E161513
We recommend regular unleaded gasoline
with a minimum pump (R+M)/2 octane rating
of 87. Some fuel stations offer fuels posted
as regular unleaded gasoline with an octane
rating below 87, particularly in high altitude
areas. We do not recommend fuels with an
octane rating below 87.
Do not use any fuel other than those
recommended because they could lead to
engine damage that may not be covered by
the vehicle Warranty.
Note: Use of any fuel other than those
recommended can impair the emission
control system and cause a loss of vehicle
performance.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuel containing more than 15% ethanol
or E85 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based additives,
including manganese-based compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel (using leaded fuel is
prohibited by law).
The use of fuels with metallic compounds
such as methylcyclopentadienyl manganese
tricarbonyl (commonly known as MMT), which
is a manganese-based fuel additive, will
impair engine performance and affect the
emission control system.
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Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact an
authorized dealer to prevent any engine
damage.
Fuel Freshness Mode (If Equipped)
This helps keep the fuel system functional
and the fuel fresh.
If you mainly use your vehicle in electric
power mode without refueling, the gasoline
in the fuel tank may become stale due to
aging. Stale gasoline can damage the
engine and fuel system.
Your vehicle automatically switches to fuel
freshness mode if you do not refuel your
vehicle with fresh fuel within an 18-month
period. Fuel freshness mode protects your
vehicle from potential engine and fuel system
damage caused by using stale fuel.
Note: If you do not add new fuel during an
18-month period, fuel freshness mode will
use fuel until approximately 1.2 gal (4.5 L) of
fuel remains in the fuel tank.
During fuel freshness mode:
• The information display will indicate fuel
freshness mode is active.
• The vehicle will only run in hybrid mode.
EV Now mode will not be available.
• Most of the plug-in power will be stored
until fuel freshness mode is completed.
Note: EV Now mode resumes when less than
1.2 gal (4.5 L) of fuel remains in the fuel tank.
Note: When the fuel level is less than
one-quarter full, refueling your vehicle will
end fuel freshness mode.
Note: We recommend you use a fuel
stabilizer if you use less than a full tank of
fuel during an 18-month period.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
vehicle components.
If you have run out of fuel:
• To start the vehicle with a keyless
ignition, just start the engine. Crank time
will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the vehicle. If the
vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters) may
be required.
• The service engine soon indicator may
come on.
Refilling With a Portable Fuel Container
WARNINGS
Do not insert the nozzle of portable
fuel containers or aftermarket funnels
into the capless fuel system. This could
damage the fuel system and its seal, and
may cause fuel to run onto the ground
instead of filling the tank, which could result
in serious personal injury.
Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel system
and its seal and cause injury to you or others.
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Note: Do not use aftermarket funnels; they
will not work with the capless fuel system
and can damage it. The included funnel has
been specially designed to work safely with
your vehicle.
When filling the vehicle’s fuel tank from a
portable fuel container, use the funnel
included with the vehicle.
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Fuel and Refueling
The funnel is located in the rear of the
vehicle, inside the load compartment,
underneath the load floor carpet and is
accessible from the trunk.
1. Locate the portable funnel that comes
with your vehicle.
E157279
2. Slowly insert the funnel into the capless
fuel system.
E157280
3. Fill the vehicle with fuel from the portable
fuel container.
4. When done, clean the funnel or properly
dispose of it. Extra funnels can be
purchased from your authorized dealer
if you choose to dispose of the funnel.
REFUELING
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray and
fire.
WARNINGS
Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel system
and its seal and cause injury to you or others.
Do not remove the fuel pump nozzle
from its fully inserted position when
refueling.
When refueling always shut the engine
off and never allow sparks or open
flames near the fuel tank filler valve. Never
smoke or use a cell phone while refueling.
Fuel vapor is extremely hazardous under
certain conditions. Avoid inhaling excess
fumes.
Stop refueling when the fuel pump
nozzle automatically shuts off for the
first time. Failure to follow this will fill the
expansion space in the fuel tank and could
lead to fuel overflowing.
Wait at least 10 seconds before
removing the fuel pump nozzle to allow
any residual fuel to drain into the fuel tank.
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WARNINGS
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury.
Read and follow all the instructions on
the pump island.
1. When you stop your vehicle, shift into
park (P) or neutral (N) and switch the
ignition off.
E146221
2. Press the button on the driver door to
open the fuel filler door. The fuel filler
door can take up to 15 seconds to open
before you can insert a fuel filler nozzle.
E139202
A
3. Insert the fuel pump nozzle up to the first
notch on the nozzle A. Keep it resting
on the cover of the fuel tank filler pipe
opening.
E139203
A
B
4. Hold the fuel pump nozzle in position B
when refueling. Holding the fuel nozzle
in position A can affect the flow of fuel
and shut off the fuel nozzle before the
fuel tank is full.
E206912
A B
5. Operate the fuel pump nozzle within the
area shown.
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E119081
6. Slightly raise the fuel pump nozzle and
then slowly remove it.
7. Fully close the fuel tank filler door.
Note: To close the fuel filler door, press the
center rear edge of the fuel filler door and
then release.
You must complete the refueling process
within 20 minutes. If 20 minutes elapses,
you must press the button on the driver door
again. Fuel pump nozzle automatic shut off
may occur if you do not press the button on
the driver door.
System Warnings
If the fuel filler door fails to open, an
information message appears in the
information display.
Description and ActionMessage
A warning message appears
in the information display
when the fuel system fails to
depressurize or the fuel filler
door fails to open. You may
have to use the fuel filler door
manual override lever.
Refuel Error
See Manual
If the information message appears, do the
following:
1. Check the fuel filler door for anything that
may be obstructing its movement, for
example ice or snow.
2. Remove any obstruction from the fuel
filler door.
3. Press the button on the driver door to
open the fuel filler door.
4. If the fuel filler door fails to open and the
information message remains in the
information display, use the fuel filler
door manual override lever.
Fuel Filler Door Manual Override Lever
The manual override lever is in the luggage
compartment on the left-hand side.
Note: The transmission must be in park (P)
or neutral (N).
When using the manual override lever do
the following:
1. Switch the ignition on.
E156033
2. Pull the manual override lever.
3. Switch the ignition off.
4. Complete the refueling process within
20 minutes.
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FUEL CONSUMPTION
Note: The amount of usable fuel in the empty
reserve varies and should not be relied upon
to increase driving range. When refueling
your vehicle after the fuel gauge indicates
empty, you might not be able to refuel the
full amount of the advertised capacity of the
fuel tank due to the empty reserve still
present in the tank.
Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge
indicates empty. Do not rely on this fuel for
driving. The usable capacity of the fuel tank
is the amount of fuel that can be put into the
tank after the gauge indicates empty. The
advertised capacity is the total fuel tank size
– it is the combined usable capacity plus the
empty reserve.
Filling the Tank
For consistent results when filling the fuel
tank:
• Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate (low-medium-high)
each time the tank is filled.
• Allow no more than two automatic
click-offs when filling.
Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the
first 1000 miles (1600 kilometers) of driving
(this is your engine’ s break-in period); a more
accurate measurement is obtained after
2000 miles - 3000 miles (3200 kilometers -
4800 kilometers). Also, fuel expense,
frequency of fill ups or fuel gauge readings
are not accurate ways to measure fuel
economy.
1. Fill the fuel tank completely and record
the initial odometer reading.
2. Each time you fill the tank, record the
amount of fuel added.
3. After at least three to five tank fill ups, fill
the fuel tank and record the current
odometer reading.
4. Subtract your initial odometer reading
from the current odometer reading.
5. Calculate fuel economy by dividing miles
traveled by gallons used (For Metric:
Multiply liters used by 100, then divide
by kilometers traveled).
Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of the
vehicle’ s fuel economy under current driving
conditions. Additionally, keeping records
during summer and winter show how
temperature impacts fuel economy. In
general, lower temperatures mean lower fuel
economy.
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EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the engine
compartment and exhaust system, which can
start a fire.
Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If you smell
exhaust fumes inside your vehicle, have your
dealer inspect your vehicle immediately. Do
not drive if you smell exhaust fumes.
Your vehicle is equipped with various
emission control components and a catalytic
converter that will enable your vehicle to
comply with applicable exhaust emission
standards. To make sure that the catalytic
converter and other emission control
components continue to work properly:
• Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system. See
Scheduled Maintenance (page 479).
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of components
affecting emission control, such non-Ford
parts should be the equivalent to genuine
Ford Motor Company parts in performance
and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement
Please consult your warranty information for
complete details.
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On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle.
When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples of temporary malfunctions are:
• the vehicle has run out of fuel—the
engine may misfire or run poorly
• poor fuel quality or water in the fuel—the
engine may misfire or run poorly
• the fuel fill inlet may not have closed
properly. See Refueling (page 180).
• driving through deep water—the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with good
quality fuel, properly closing the fuel fill inlet
or letting the electrical system dry out. After
three driving cycles without these or any
other temporary malfunctions present, the
service engine soon indicator should stay off
the next time you start the engine. A driving
cycle consists of a cold engine startup
followed by mixed city/highway driving. No
additional vehicle service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may not
have symptoms that are apparent, continued
driving with the service engine soon indicator
on can result in increased emissions, lower
fuel economy, reduced engine and
transmission smoothness, and lead to more
costly repairs.
Readiness for Inspection/Maintenance
(I/M) Testing
Some state/provincial and local governments
may have Inspection/Maintenance (I/M)
programs to inspect the emission control
equipment on your vehicle. Failure to pass
this inspection could prevent you from
getting a vehicle registration.
If the service engine soon indicator
is on or the bulb does not work,
you may need to have the vehicle
serviced. See On-Board Diagnostics (OBD-II).
Your vehicle may not pass the I/M test if the
service engine soon indicator is on or not
working properly (bulb is burned out), or if
the OBD-II system has determined that some
of the emission control systems have not
been properly checked. In this case, your
vehicle is not ready for I/M testing.
If the vehicle’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the vehicle
is not ready for I/M testing. To determine if
the vehicle is ready for I/M testing, turn the
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ignition key to the on position for 15 seconds
without cranking the engine. If the service
engine soon indicator blinks eight times, it
means that the vehicle is not ready for I/M
testing; if the service engine soon indicator
stays on solid, it means that the vehicle is
ready for I/M testing.
The OBD-II system monitors the emission
control system during normal driving. A
complete check may take several days. If the
vehicle is not ready for I/M testing, you may
need to perform the following driving cycle
consisting of mixed city and highway driving:
Drive on an expressway or highway for a
steady 15 minutes, followed by 20 minutes
of stop-and-go driving with at least four
30-second idle periods.
Allow the vehicle to sit for at least eight hours
without starting the engine. Then, start the
engine and complete the above driving
cycle. The engine must warm up to its normal
operating temperature. Once started, do not
turn off the engine until the above driving
cycle is complete. If the vehicle is still not
ready for I/M testing, you will have to repeat
the above driving cycle.
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GENERAL INFORMATION
WARNING
This battery pack should only be
serviced by an authorized electric
vehicle technician. Improper handling can
result in personal injury or death.
Note: The high voltage battery does not
require regular service maintenance.
Your vehicle consists of various high voltage
components and wiring. All of the high
voltage power flows through specific wiring
assemblies which are labeled as such or that
are covered with a solid orange convolute,
orange striped tape or both. Do not come in
contact with these components.
The high voltage battery system is a high
voltage, lithium-ion battery system. The pack
is located in the rear cargo area. The high
voltage battery system uses an air-cooled
system to regulate the high voltage battery
temperature and help maximize high voltage
battery life.
E159505
Note: The high voltage battery is equipped
with air vents in the package tray that help
to regulate its temperature. It is important to
keep these openings free of obstructions.
Do not block the flow of cabin air to this
area.
HIGH VOLTAGE SERVICE
DISCONNECT
The high voltage service disconnect turns
off power from the high voltage battery.
There is a disconnect circuit in your vehicle.
Disconnecting the circuit will automatically
disable the high voltage battery.
To disable the battery and stop all high
voltage electric activity in the vehicle, you
can access the high voltage disconnect
circuit. To do this, you must unplug the circuit
from the circuit port connected to the battery.
The service disconnect is equipped with an
outer lever. This is to aid in properly seating
the service disconnect lever. Remove this to
disconnect the high voltage service
disconnect.
The high voltage service disconnect is
located behind the rear fold down seats.
Disabling the High Voltage Battery
1. Fold down the rear seats.
2. Locate the access door and remove the
plastic cover.
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High Voltage Battery
E159506
3. Pull the outer cover off to expose the
service disconnect lever.
E171513
4. Slide the handle on the service
disconnect outboard to the right.
E147234
5. Pull the handle toward you and remove
the circuit from the vehicle to disable the
high voltage battery.
E146133
6. Reverse this procedure to reinstall the
high-voltage service disconnect and the
outer lever to the service disconnect.
Reactivating the High Voltage Battery
Note: If you have manually disconnected
your high voltage shut off circuit, you need
to reconnect the circuit before you can
reactivate it. The vehicle will detect if the
electrical system is safe and reactivate
automatically.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shuts off
power from the high-voltage battery after a
collision, or if your vehicle receives a
substantial physical jolt.
To reactivate your vehicle after either event,
perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on.
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High Voltage Battery
3. If your vehicle is not powered after this
sequence, repeat steps 1 and 2 up to two
more times.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to turn
ignition off.
2. Press the brake pedal and press the
START/STOP button.
3. If your vehicle is not powered after this
sequence, repeat steps 1 and 2 up to two
more times.
Note: During this process, your vehicle will
detect if the electrical system is safe and
reactivate. Once your vehicle determines
the electrical system safe, you can start your
vehicle as you would normally by either
turning the ignition key or by pressing the
brake in combination with the START/STOP
button.
Note: In the event your vehicle does not
reactivate after the third key cycle, contact
an authorized dealer.
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High Voltage Battery
AUTOMATIC TRANSMISSION
WARNINGS
Always set the parking brake fully and
make sure your vehicle is in park (P).
Turn the ignition off whenever you leave your
vehicle.
Do not apply the brake pedal and
accelerator pedal simultaneously.
Applying both pedals simultaneously for
more than three seconds will limit engine
rpm, which may result in difficulty maintaining
speed in traffic and could lead to serious
injury.
Push Button Shift Transmission
Your vehicle is equipped with an electronic
transmission. The shift buttons are located
on the instrument panel, next to the
MyLincoln Touch™ system. Select the gears
by pressing and releasing the PRNDL
buttons.
E146131
Every time you select a gear, the selected
button will light up. You will also see the gear
selected appear in the instrument cluster.
E152628
Understanding the Positions of your
Electronic Transmission
Note: Always come to a complete stop
before putting your vehicle into and out of
park (P).
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Press and release the button on the
instrument panel of the gear you want to
select.
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Transmission
3. The gear shift button you select will
illuminate and the instrument cluster will
show the selected gear.
4. Release the brake pedal and your
transmission will remain in the selected
gear.
Note: If the driver attempts to leave the
vehicle while it is in gear, the vehicle will
automatically shift into park (P). Seatbelt and
door monitors determine the driver's intent
and makes the shift for you. During this time
a Transmission not in Park message will
appear in the display screen, prompting the
driver to make the shift. To put the vehicle
in gear with the door open perform steps 1-4.
See the Automatic Return to Park section
in this chapter for more information on this
feature.
Note: To put your vehicle in gear with the
door open, perform steps 1-4. See the
Automatic Return to Park section in this
chapter for more information on this feature.
Park (P)
This position locks the transmission and
prevents the front wheels from turning.
Always come to a complete stop before
putting your vehicle into and out of park (P).
An audible chime will sound when park (P)
is manually selected.
When you turn the ignition off, your vehicle
will automatically shift into park (P). If you turn
the ignition off while your vehicle is moving,
it will first shift into neutral (N) until a slow
enough speed is reached. Your vehicle will
then shift into park (P) automatically.
Automatic Return to Park
Note: This feature will not operate when your
vehicle is in Stay in Neutral mode or neutral
tow.
Your vehicle has a safety feature that will
automatically shift your vehicle into park (P)
when any of the following circumstances are
met:
• Turn the ignition off.
• Open the driver's door with your seat belt
unlatched.
• Unlatching your seatbelt while the
driver's door is open.
If you turn the ignition off while your vehicle
is moving, your vehicle will first shift into
neutral (N) until it slows down enough to shift
into park (P) automatically.
Note: If you have waited an extended period
of time, (2-15 minutes) before starting your
vehicle, unlatching your safety belt will cause
this feature to activate, even with the driver's
door closed.
Note: This feature may not work properly if
the door ajar switch is malfunctioning. If your
door ajar indicator does not illuminate when
you open the driver’s door or the indicator
illuminates with the driver’ s door closed. See
your authorized dealer.
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Transmission
Reverse (R)
With the transmission in reverse (R), your
vehicle will move backward. Always come
to a complete stop before shifting into and
out of reverse (R).
Neutral (N)
Press the neutral (N) button to put your
vehicle in neutral. In neutral, your vehicle can
start and is free to roll. Hold the brake pedal
down while in this position.
Stay in Neutral mode
Stay in Neutral mode allows your vehicle to
stay in neutral when you exit your vehicle.
Your vehicle must be stationary to enter this
mode.
To enter Stay in Neutral mode:
1. Press the neutral (N) button on the shifter
assembly.
2. The message Select N Again to Enter
Stay in Neutral mode will appear in the
information display screen.
3. Press the neutral (N) button again to
enter Stay in Neutral mode.
The message Stay in Neutral mode
engaged will appear in the instrument cluster
when your vehicle has entered Stay in
Neutral mode.
Note: During this mode the neutral (N) button
will flash continuously and the instrument
cluster will display neutral as the selected
gear.
Exiting Stay in Neutral mode
To disable Stay in Neutral mode put your
vehicle in another gear. See the Putting the
Vehicle in Gear section for instructions on
how to do this.
Entering a Carwash
Note: Always put your vehicle in Stay in
Neutral mode when entering an automatic
car wash. Failure to do this could result in
vehicle damage that may not be covered by
warranty.
Drive (D)
The normal driving position for the best fuel
economy.
Drive (D) with Grade Assist
E144523
The grade assist button is located
on the instrument panel next the
MyLincoln Touch™ system. Press
the grade assist button to activate and
deactivate grade assist.
Grade assist:
• Provides additional grade braking with a
combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when descending
a grade.
• As your vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and decreasing
to help maintain your vehicle speed when
descending a grade.
E144523
The grade assist lamp will appear
in the instrument cluster when
grade assist is turned on.
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Transmission
Low (L)
• Provides maximum engine braking.
• The transmission may be put into low (L)
at any vehicle speed.
• Not intended for use under extended or
normal driving conditions and results in
lower fuel economy.
Brake-Shift Interlock Override
WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are working.
When doing this procedure, you will
be taking your vehicle out of park
which means your vehicle can roll freely. To
avoid unwanted vehicle movement, always
fully set the parking brake prior to doing this
procedure. Use wheel chocks if appropriate.
If you fully release the parking brake,
but the brake warning lamp remains
illuminated, the brakes may not be working
properly. See your authorized dealer.
Note: See your authorized dealer as soon
as possible if this procedure is used.
Note: For some markets this feature will be
disabled.
Note: This feature will only function if your
12-volt battery has power.
Use the brake-shift interlock override
procedure to put your vehicle in gear in the
event of an electrical malfunction or if your
vehicle has a dead battery. The brake shift
interlock override button is located inside of
the center console, below media inputs. You
will need a tool (for example a screwdriver
or similar tool) to access the button.
1. Apply the parking brake and turn the
ignition off before performing this
procedure.
E152215
2. Locate the brake shifter interlock access
slot. The slot is located below the media
hub, in the front of the center console
storage bin and it is not labeled.
Note: Make sure that you correctly identify
the access hole as not to damage the media
hub.
3. Using a tool, press and hold the brake
shift interlock switch. When the
instrument panel buttons flash, your
vehicle is in override mode.
4. With the override switch still held, press
the neutral (N) button for towing, or the
desired gear to shift from Park.
5. Release the override button.
6. Your vehicle will remain in Stay in Neutral
mode for wrecker towing purposes or
can be shifted to the desired gear and
driven (if your vehicle can be driven).
7. Release the parking brake.
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Transmission
If Your Vehicle Gets Stuck In Mud or
Snow
Note: Do not rock your vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock your vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
you may be able to rock it out by shifting
between forward and reverse gears,
stopping between shifts in a steady pattern.
Press lightly on the accelerator in each gear.
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Transmission
GENERAL INFORMATION
Note: Occasional brake noise is normal. If a
metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Alloy Wheels
(page 321).
E144522
See Warning Lamps and
Indicators (page 103).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal becomes
stuck or entrapped, apply steady and firm
pressure to the brake pedal to slow the
vehicle and reduce engine power. If you
experience this condition, apply the brakes
and bring your vehicle to a safe stop. Move
the transmission to park (P), switch the
engine off and apply the parking brake.
Inspect the accelerator pedal for any
interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake heavily
by measuring the rate at which you press the
brake pedal. It provides maximum braking
efficiency as long as you press the pedal.
Brake assist can reduce stopping distances
in critical situations.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
This lamp momentarily illuminates
when you switch the ignition on. If
the light does not illuminate during
start up, remains on or flashes, the anti-lock
braking system may be disabled. Have the
system checked by an authorized dealer. If
the anti-lock brake system is disabled,
normal braking is still effective.
E144522
If the brake warning lamp
illuminates when you release the
parking brake, have your system
checked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion and
storing it in the battery to improve fuel
economy. The standard brake system is
designed to fully stop the car if regenerative
braking is not available. During regenerative
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Brakes
braking, the motor is spun as a generator to
create electrical current. This recharges the
battery and slows the vehicle. In effect, once
the accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
When you release the accelerator pedal or
press the brake pedal, the brake controller
automatically detects the amount of
deceleration requested and optimizes how
much of the deceleration will be produced
by regenerative braking. The remaining
portion is generated by standard friction
braking. When the battery is almost fully
charged, the amount of regenerative braking
is limited to avoid overcharging, and the
requested deceleration is produced by
standard friction braking alone.
Regenerative braking does not take the
place of the standard friction brakes; it only
assists them. Regenerative braking has also
been designed to interact with the anti-lock
brake system. Regenerative braking is
disabled when the anti-lock brake system is
activated or the battery is fully charged.
HINTS ON DRIVING WITH ANTI-
LOCK BRAKES
Note: When the system is operating, the
brake pedal may pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
The anti-lock braking system will not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
ELECTRIC PARKING BRAKE
WARNING
Always set the parking brake and leave
your vehicle with the transmission in
park (P).
Note: When you apply the electric parking
brake in certain conditions, for example on
a steep hill, the electric parking brake may
reapply the brakes within three to ten
minutes. As a result, you may notice various
noises when you apply and release the
electric parking brake. This is normal and no
cause for concern.
The electric parking brake replaces the
conventional handbrake. The operating
switch is on the instrument panel to the left
of the steering wheel.
Applying the electric parking brake
WARNING
The brake system warning lamp will
flash when applying the electric
parking brake. If the brake system warning
lamp continues to flash there could be a
problem with your electric parking brake.
Have your vehicle checked as soon as
possible.
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Brakes
Note: The brake system warning lamp
illuminates for 10 seconds if you switch the
ignition off after you apply the electric
parking brake, or you apply the electric
parking brake after you switch the ignition
off.
Note: The electric parking brake will not
automatically apply. You must apply the
electric parking brake using the electric
parking brake switch.
E228837
Pull the switch to apply the electric parking
brake.
The brake system warning lamp flashes for
about two seconds and then illuminates to
confirm that you have applied the electric
parking brake. See Information Displays
(page 108).
Applying the electric parking brake
when the vehicle is moving
WARNINGS
Applying the electric parking brake
while moving will result in the
engagement of the anti-lock braking system.
Do not use the electric parking brake system
when the vehicle is moving unless the normal
brake system is unable to stop the vehicle.
With the exception of emergency
conditions (for example, the brake
pedal is broken or is blocked), do not apply
the electric parking brake while the vehicle
is moving. On bends, or poor road surfaces
or weather conditions, emergency braking
can cause the vehicle to skid out of control
or off the road.
WARNINGS
The brake system warning lamp will
flash when applying the electric
parking brake. If the brake system warning
lamp continues to flash there could be a
problem with your electric parking brake.
Have your vehicle checked as soon as
possible.
If you apply the electric parking brake when
your vehicle is moving, the brake system
warning lamp illuminates and a warning
chime sounds. See Information Displays
(page 108).
If your vehicle speed is above 4 mph
(6 km/h), the braking force is applied as long
as you apply the switch. Release or press
the switch, or press the accelerator pedal to
stop the braking force.
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Brakes
Releasing the electric parking brake
E228842
Release the electric parking brake either
manually by pressing the bottom of the
switch or automatically.
Manual release
WARNING
The brake system warning lamp will
flash when applying the electric
parking brake. If the brake system warning
lamp continues to flash there could be a
problem with your electric parking brake.
Have your vehicle checked as soon as
possible.
You can manually release the electric parking
brake by:
1. Switching the ignition on.
2. Pressing the brake pedal.
3. Pressing the electric parking brake
switch.
When you release the electric parking brake,
the brake system warning lamp turns off.
Automatic release - drive away release
Your vehicle automatically releases the
parking brake if:
• The driver door is closed.
• The vehicle is accelerated.
• There are no faults detected in the
parking brake system.
Note: If the electric parking brake warning
lamp stays illuminated, the electric parking
brake will not automatically release. You
must release the electric parking brake using
the electric parking brake switch.
Note: On hybrid vehicles, the vehicle must
be Ready-to-Drive as indicated by the green
ready indicator light.
The brake system warning lamp will go off
to confirm that you have released the electric
parking brake.
Note: The electric parking brake drive away
release makes starting on a hill easier. This
feature releases the parking brake
automatically when the vehicle has sufficient
drive force to move up the hill. To assure
drive away release when starting uphill,
press the accelerator pedal quickly.
Battery With No Charge
WARNING
You will not be able to apply or release
the electric parking brake if the battery
is low or has no charge.
If the battery is low or has no charge, use
jumper cables and a booster battery.
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Brakes
AUTO HOLD
WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking brake.
You must remain in your vehicle when
the system turns on. At all times, you
are responsible for controlling your vehicle,
supervising the system and intervening, if
required. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death.
The system will turn off if a malfunction
is apparent. Failure to take care may
result in the loss of control of your vehicle,
serious personal injury or death.
Auto Hold is a feature that uses your
vehicle's brake to hold your vehicle at a stop
once your vehicle has reached a standstill
condition. For example, Auto Hold can assist
you while stopping at traffic lights or while
in traffic jams by holding the brake pressure
for you once you bring your vehicle to a stop.
Switch Auto Hold off during vehicle or trailer
towing.
Note: In case of a malfunction in the system
while Auto Hold actively holds the vehicle
(for example, low power supply), a message
appears in the information display. If you see
this message, press the brake pedal
immediately.
Note: Auto Hold only activates if the system
recognizes it is applying enough brake
pressure. On a steep hill or incline, you may
need to press the brake pedal to activate
the Auto Hold system.
Note: When the parking brake automatically
applies, the red brake lamp appears. This is
normal. When you press the accelerator
pedal, the drive away release feature
automatically releases the parking brake.
Note: Auto Hold works on all road gradients
and in reverse (R).
E227185
Press the Auto Hold button to switch the
system on and off. The Auto Hold indicator
light illuminates in the Auto Hold button
when the system is on.
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Brakes
Note: You can only switch Auto Hold on if
you close the door and fasten your safety
belt.
Note: Auto Hold turns off every time you
power down your vehicle.
When Auto Hold is off, your vehicle behaves
the same as a vehicle without Auto Hold.
There is an Auto Hold indicator lamp in the
instrument cluster that has two modes, active
and unavailable:
E197933
The Auto Hold (ACTIVE) indicator
light illuminates in the information
display when the system holds
your vehicle stationary. When in active mode,
press the brake pedal and the Auto Hold
button to switch Auto Hold off.
E197934
The Auto Hold (UNAVAILABLE)
indicator light illuminates in the
information display when the
system is on but unavailable to hold your
vehicle (for example, during Active Park
Assist, Car Wash Mode, or when you do not
fasten your safety belt).
Using Auto Hold
1. Bring your vehicle to a stop by pressing
the brake pedal. After coming to a stop,
the green Auto Hold (ACTIVE) indicator
lamp illuminates in the information
display.
2. Release the brake pedal. The Auto Hold
(ACTIVE) indicator light remains
illuminated in the information display and
Auto Hold will hold your vehicle at a stop.
3. When you press the accelerator pedal,
Auto Hold will release the brakes and
you will be able to drive off. Once you
drive off, the green Auto Hold (ACTIVE)
indicator no longer illuminates in the
information display.
Note: The Stop/Start system (if equipped)
may stop the engine when you press the
brake pedal. If this occurs, it will restart once
you press the accelerator pedal. Auto Hold
still holds your vehicle at a standstill with the
engine off.
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Brakes
PRINCIPLE OF OPERATION
The traction control system helps avoid drive
wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels and,
when needed, reduces engine power at the
same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING
The stability and traction control light
illuminates steadily if the system
detects a failure. Make sure you did not
manually disable the traction control system
using the information display controls or the
switch. If the stability control and traction
control light is still illuminating steadily, have
the system serviced by an authorized dealer
immediately. Operating your vehicle with the
traction control disabled could lead to an
increased risk of loss of vehicle control,
vehicle rollover, personal injury and death.
The system automatically turns on each time
you switch the ignition on.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Note: When you switch traction control off,
stability control remains fully active.
Switching the System Off
When you switch the system off or on, a
message appears in the information display
showing system status.
You can switch the system off by either using
the information display controls or the switch.
Using the Information Display Controls
You can switch this feature off or on in the
information display. See General Information
(page 108).
Using a Switch (If Equipped)
Use the traction control switch on the
instrument panel to switch the system off or
on.
System Indicator Lights and Messages
E138639
The stability and traction control
light:
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Traction Control
• Temporarily illuminates on engine
start-up.
• Flashes when a driving condition
activates either of the systems.
• Illuminates if a problem occurs in either
of the systems.
E130458
The stability and traction control
off light temporarily illuminates on
engine start-up and stays on when
you switch the traction control system off.
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Traction Control
PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving braking
system, aftermarket roof racks,
suspension, steering system, tire
construction and wheel and tire size may
change the handling characteristics of your
vehicle and may adversely affect the
performance of the electronic stability control
system. In addition, installing any stereo
loudspeakers may interfere with and
adversely affect the electronic stability
control system. Install any aftermarket stereo
loudspeaker as far as possible from the front
center console, the tunnel, and the front
seats in order to minimize the risk of
interfering with the electronic stability control
sensors. Reducing the effectiveness of the
electronic stability control system could lead
to an increased risk of loss of vehicle control,
vehicle rollover, personal injury and death.
WARNINGS
Remember that even advanced
technology cannot defy the laws of
physics. It’s always possible to lose control
of a vehicle due to inappropriate driver input
for the conditions. Aggressive driving on any
road condition can cause you to lose control
of your vehicle increasing the risk of personal
injury or property damage. Activation of the
electronic stability control system is an
indication that at least some of the tires have
exceeded their ability to grip the road; this
could reduce the operator’s ability to control
the vehicle potentially resulting in a loss of
vehicle control, vehicle rollover, personal
injury and death. If your electronic stability
control system activates, SLOW DOWN.
The system automatically turns on each time
you switch the ignition on.
If a fault occurs in either the stability control
or the traction control system, you may
experience the following conditions:
• The stability and traction control light
illuminates steadily.
• The stability control and traction control
systems do not enhance your vehicle's
ability to maintain traction of the wheels.
If a driving condition activates either the
stability control or the traction control system
you may experience the following conditions:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and your
foot is not on the brake, the brake pedal
may move as the system applies higher
brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
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Stability Control
Electronic Stability Control
The system enhances your vehicle’s ability
to prevent skids or lateral slides by applying
brakes to one or more of the wheels
individually and, if necessary, reducing
engine power.
Traction Control
The system enhances your vehicle’s ability
to maintain traction of the wheels by
detecting and controlling wheel spin. See
Using Traction Control (page 201).
E72903
A
A
A
B
B
B
B
Vehicle without stability control
skidding off its intended route.
A
Vehicle with stability control
maintaining control on a slippery
surface.
B
USING STABILITY CONTROL
The system automatically turns on each time
you switch the ignition on.
You cannot switch the stability control
system off, but when you shift into reverse
(R), the system deactivates.
You can switch the traction control system
off or on. See Using Traction Control (page
201).
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Stability Control
PRINCIPLE OF OPERATION
WARNINGS
To help avoid personal injury, please
read and understand the limitations of
the system as contained in this section.
Sensing is only an aid for some (generally
large and fixed) objects when moving on a
flat surface at parking speeds. Certain
objects with surfaces that absorb ultrasonic
waves, surrounding vehicle's parking aid
systems, traffic control systems, fluorescent
lamps, inclement weather, air brakes, and
external motors and fans may also affect the
function of the sensing system; this may
include reduced performance or a false
activation.
To help avoid personal injury, always
use caution when in reverse (R) and
when using the sensing system.
WARNINGS
This system is not designed to prevent
contact with small or moving objects.
The system is designed to provide a warning
to assist the driver in detecting large
stationary objects to avoid damaging your
vehicle. The system may not detect smaller
objects, particularly those close to the
ground.
Certain add-on devices such as large
trailer hitches, bike or surfboard racks
and any device that may block the normal
detection zone of the system, may create
false beeps.
Note: Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. If the sensors
are covered, the system’s accuracy can be
affected. Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage to the
bumper or fascia, leaving it misaligned or
bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alarms.
Note: The sensing system cannot be turned
off when a MyKey is present. See Principle
of Operation (page 59).
Note: If you attach certain add-on devices
such as a trailer or bike rack, the rear
sensing system may detect that add-on
device and therefore provide warnings. It is
suggested that you disable the rear sensing
system when you attach an add-on device
to your vehicle to prevent these warnings.
The sensing system warns the driver of
obstacles within a certain range of your
vehicle. The system turns on automatically
whenever you switch the ignition on.
E139213
You can turn the system on or off
by pressing the parking aid button.
If your vehicle does not have a
parking aid button, the system can be
switched off through the information display
menu or from the pop-up message that
appears once you shift the transmission into
reverse (R). See General Information (page
108).
If a fault is present in the system, a warning
message appears in the information display.
See Information Messages (page 119).
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Parking Aids
REAR PARKING AID
The rear sensors are only active when the
transmission is in reverse (R). As your vehicle
moves closer to the obstacle, the rate of the
audible warning increases. When the
obstacle is less than 12 in (30 cm) away, the
warning sounds continuously. If the system
detects a stationary or receding object
farther than 12 in (30 cm) from the corners of
the bumper, the tone sounds for only three
seconds. Once the system detects an object
approaching, the warning sounds again.
E130178
Coverage area of up to 6 ft (1.8 m) from the
rear bumper. There may be decreased
coverage area at the outer corners of the
bumper.
The system detects certain objects while the
transmission is in reverse (R) :
• Your vehicle is moving toward a
stationary object at a speed of 3 mph
(5 km/h) or less.
• Your vehicle is not moving, but a moving
object is approaching the rear of your
vehicle at a speed of 3 mph (5 km/h) or
less.
• Your vehicle is moving at a speed of less
than 3 mph (5 km/h) and a moving object
is approaching the rear of your vehicle
at a speed of less than 3 mph (5 km/h).
The system provides audio warnings only
when your vehicle is moving or when your
vehicle is stationary and the detected
obstacle is less than 12 in (30 cm) away from
the bumper.
Obstacle Distance Indicator (If Equipped)
The system provides obstacle distance
indication through the information display.
The distance indicator displays when the
transmission is in reverse (R).
The indicator displays:
• As the distance to the obstacle
decreases the indicator blocks illuminate
and move towards the vehicle icon.
• If there is no obstacle detected, the
distance indicator blocks are grayed out.
FRONT PARKING AID (If Equipped)
The front sensors are active when the
transmission is in any position other than
park (P) and your vehicle is traveling at low
speed.
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Parking Aids
E187330
Coverage area of up to 28 in (70 cm) from
the front bumper. The coverage area
decreases at the outer corners.
When your vehicle approaches an object, a
warning tone sounds. When your vehicle
moves closer to an object, the warning tone
repeat rate increases. The warning tone
sounds continuously when an object is 12 in
(30 cm) or less from the front bumper.
You can switch the system off through the
information display menu or from the pop-up
message that appears once you shift the
transmission into reverse (R). See General
Information (page 108). If your vehicle has a
parking aid button, you can switch the
system off by pressing the button.
Obstacle Distance Indicator (If Equipped)
The system provides obstacle distance
indication through the information display.
The indicator displays:
• As the distance to the obstacle
decreases the indicator blocks illuminate
and move towards the vehicle icon.
• If there is no obstacle detected, the
distance indicator blocks are grayed out.
If the transmission is in reverse (R), the front
sensing system provides audio warnings
when your vehicle is moving and the
detected obstacle is moving towards your
vehicle. Once the vehicle is stationary, the
audio warning will be stopped after 2
seconds. Visual indication is always present
in reverse (R).
If the transmission is in drive (D) or any other
forward gear (for example, low (L), sport (S)
or any forward gear in a manual
transmission), the front sensing system
provides audio and visual warnings when
your vehicle is moving below a speed of
7 mph (12 km/h) and an obstacle is located
inside the detection area. Once the vehicle
is stationary, the audio warning will be
stopped after 2 seconds and the visual
indication stops after 4 seconds. If the
obstacles detected are within 12 in (30 cm),
the visual indication remains on.
If the transmission is in neutral (N), the
system provides visual indication only when
your vehicle is moving at 7 mph (12 km/h) or
below and an obstacle is located inside the
detection area. Once your vehicle is
stationary, the visual indication will stop after
4 seconds.
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Parking Aids
SIDE SENSING SYSTEM (If Equipped)
The side sensing system uses the front and
rear side sensors to detect and map
obstacles that are near to the sides of your
vehicle. The side sensors are active when
the transmission is in any position other than
park (P).
Note: Obstacles that enter the side detection
area without being detected and mapped
by the front or rear side sensors will not be
detected.
E187810
Coverage area is up to 24 in (60 cm) from
the sides of your vehicle.
When the system detects an object close to
the side of your vehicle, an audible warning
sounds. As the object comes closer to the
side of your vehicle, the rate of the audible
warning increases. The rate of the audible
warning varies depending on whether the
obstacle is inside or outside of the driving
path of your vehicle.
Obstacle Distance Indicator (If Equipped)
E190459
The system provides obstacle distance
indication through the information display.
As the distance to the obstacle decreases,
the indicator blocks illuminate and move
toward the vehicle icon. If there is no
obstacle detected, the distance indicator
blocks show greyed out.
When you shift to reverse (R), the side
sensing system provides audible and visual
distance indication when your vehicle is
moving and obstacles are detected within
12 in (30 cm), or when obstacles are detected
within 12–24 in (30–60 cm) and are inside
the driving path of your vehicle. When you
stop your vehicle the audible warning stops
after two seconds.
Note: Visual distance indication remains on
when the transmission is in reverse (R).
When you shift to drive (D) or any other
forward gear, for example, low (L), sport (S)
or any forward gear in manual transmission,
the side sensing system provides audible
and visual distance indication when your
vehicle is moving at 7 mph (12 km/h) or below
and obstacles are detected within 12 in
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(30 cm), or when obstacles are detected
within 12–24 in (30–60 cm) and are inside
the driving path of your vehicle. When you
stop your vehicle the audible warning stops
after 2 seconds and the visual distance
indication stops after 4 seconds.
Note: If the obstacle remains within 12 in
(30 cm) visual distance indication remains
on.
If the transmission is in neutral (N), the side
sensing system only provides visual distance
indication when your vehicle is moving at
7 mph (12 km/h) or below, for example when
moving on a slope, and obstacles are
detected within 12 in (30 cm). When you stop
your vehicle the visual distance indication
stops after 4 seconds.
If the side sensing system is not available,
the side distance indicator blocks will not be
present.
The side sensing system is not available
under the following condition:
• If you switch the traction control system
off.
The side sensing system may not be
available until you have driven approximately
the length of your vehicle in order for the
system to reinitialize if:
• You switch the ignition on, off and back
on.
• Your vehicle remains stationary for over
two minutes.
• The anti-lock brake system is activated.
• The traction control system is activated.
ACTIVE PARK ASSIST (If Equipped)
Parallel Parking, Perpendicular
Parking, Parallel Park Out Assist
WARNINGS
You must remain in your vehicle when
the system turns on. At all times, you
are responsible for controlling your vehicle,
supervising the system and intervening, if
required. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death.
WARNINGS
The sensors may not detect objects in
heavy rain or other conditions that
cause interference.
Active park assist does not apply the
brakes under any circumstances.
At all times, you are responsible for
controlling your vehicle, supervising
the system and intervening, if required.
Failure to take care may result in the loss of
control of your vehicle, serious personal
injury or death.
The system detects an available parallel or
perpendicular parking space and
automatically steers your vehicle into the
space (hands-free) while you control the
accelerator, gearshift and brakes. The system
visually and audibly guides you to park your
vehicle.
If you are uncomfortable with the proximity
to any vehicle or object, you may choose to
override the system.
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Parallel Park Out Assist automatically steers
your vehicle out of a parallel parking space
(hands-free) while you control the
accelerator, gearshift and brakes. The system
visually and audibly guides you to enter
traffic.
Note: The Blind Spot Information System
does not detect traffic alongside or behind
your vehicle during a park assist maneuver.
The system may not correctly operate in any
of the following conditions:
• You use a spare tire or a tire significantly
worn more than the other tires.
• One or more tires are improperly inflated.
• You try to park on a tight curve.
• Something passes between the front
bumper and the parking space (a
pedestrian or cyclist).
• The edge of the neighboring parked
vehicle is high off the ground (for
example, a bus, tow truck or flatbed
truck).
• The weather conditions are poor (heavy
rain, snow, fog, etc).
Note: Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. Covered sensors
can affect the system's accuracy. Do not
clean the sensors with sharp objects.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves
or cause ultrasonic interference (motorcycle
exhaust, truck air brakes or horns).
Do not use the system if:
• You have attached a bike rack, trailer or
other object near the sensors on the front
or rear of your vehicle.
• You have attached an overhanging
object (surfboard) to the roof.
• A foreign object damages or obstructs
the front or rear bumper or side sensors.
• The correct tire size is not in use on your
vehicle (for example, a mini-spare tire).
Using Active Park Assist - Parallel Parking
E146186
Press the button located on the
center console near the gearshift
lever or the right side of the center
stack once.
When driving at a speed less than 22 mph
(35 km/h) the system automatically scans
both sides of your vehicle for an available
parking space. The system displays a
message and a corresponding graphic to
indicate it is searching for a parking space.
Use the direction indicator to select
searching either to the left-hand side or
right-hand side of your vehicle. If the
direction indicators are not used, the system
defaults to the passenger side of your
vehicle.
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E130107
Note: You can also activate the Active Park
Assist system after you have already driven
partially or completely past a parking space.
To do so, press the Active Park button and
the system will inform you if you have
recently passed a suitable parking space.
When the system finds a suitable space, it
displays a message and a tone sounds. Stop
your vehicle and follow the instructions on
the screen. If your vehicle is moving very
slowly, you may need to pull forward a short
distance before the system is ready to park.
Note: You must observe that the selected
space remains clear of obstructions at all
times during the maneuver.
Note: You should drive your vehicle within
5 ft (1.5 m) and as parallel as possible to the
other vehicles while passing a parking
space.
Note: The system always offers the last
detected parking space (for example, if your
vehicle detects multiple spaces while you
are driving, it offers the last one).
Note: If driven above approximately 22 mph
(35 km/h), the system shows a message to
alert you to reduce your vehicle speed.
Automatic Steering into Parking Space
Note: If your vehicle speed exceeds
approximately 6 mph (10 km/h) or the
maneuver is interrupted (driver input), the
system switches off and you need to take
full control of your vehicle.
When you shift the transmission into reverse
(R), with your hands off the wheel (and
nothing obstructing its movement), your
vehicle steers itself into the space. The
system displays instructions to move your
vehicle back and forth in the space.
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When you think your vehicle is properly
parked, or you hear a solid tone from the
parking aid (accompanied by a display
message and a chime), bring your vehicle to
a complete stop.
When automatic steering is complete, the
system displays a message and a tone
sounds, indicating that the active park assist
process is finished. You are responsible for
checking the parking job and making any
necessary corrections before leaving your
vehicle.
Using Active Park Assist - Perpendicular
Parking
E146186
Press the button located on the
center console near the gearshift
lever or the right side of the center
stack twice.
The system displays a message and a
corresponding graphic to indicate it is
searching for a parking space. Use the
direction indicator to select searching either
to the left-hand side or right-hand side of
your vehicle.
Note: If you do not make a selection the
system will default to the passenger's side.
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E186193
When the system finds a suitable space, it
displays a message and a tone sounds. Stop
your vehicle and follow the instructions on
the screen. If your vehicle is moving very
slowly, you may need to pull forward a short
distance before the system is ready to park.
Note: You must observe that the selected
space remains clear of obstructions at all
times during the maneuver.
Note: You should drive your vehicle within
5 ft (1.5 m) and as perpendicular as possible
to the other vehicles while passing a parking
space.
Note: The system always offers the last
detected parking space (for example, if your
vehicle detects multiple spaces while you
are driving, it offers the last one).
Note: If driven above approximately 19 mph
(30 km/h), the system shows a message to
alert you to reduce your vehicle speed.
Automatic Steering into Parking Space
Note: If your vehicle speed exceeds 6 mph
(10 km/h) or the maneuver is interrupted
(driver input), the system switches off and
you need to take full control of your vehicle.
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When you shift the transmission into reverse
(R), with your hands off the wheel (and
nothing obstructing its movement), your
vehicle steers itself into the space. The
system displays instructions to move your
vehicle back and forth in the space.
When you think your vehicle is properly
parked, or you hear a solid tone from the
parking aid (accompanied by a display
message and a chime), bring your vehicle to
a complete stop.
When automatic steering is complete, the
system displays a message and a tone
sounds, indicating that the active park assist
process is finished. You are responsible for
checking the parking job and making any
necessary corrections before leaving your
vehicle.
Using Active Park Assist - Parallel Park Out
Assist
E146186
While your vehicle is at rest in a
parallel parking space, press the
active park assist button.
The system displays a message requesting
an indication of direction. Use the direction
indicator to signal which side of your vehicle
you want to exit the parking space.
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The system determines the clearance to the
front and rear of your vehicle and
automatically steers your vehicle out of a
parallel parking space (hands-free) while you
control the accelerator, gearshift and brakes.
The system visually and audibly guides you
to enter traffic.
After the system has directed your vehicle
past the adjacent vehicle or object, it guides
you to take control of the steering to
complete the exit from the parking spot.
Note: If the clearance in front of your vehicle
allows easy departure, the Parallel Park Out
Assist feature might not be available.
Note: You are responsible for controlling
your vehicle and making sure the path is
clear prior to pulling into traffic.
Note: This system is not intended to assist
in exiting perpendicular parking spaces,
damages to your vehicle may occur.
Note: If your vehicle speed exceeds 3 mph
(5 km/h) or the maneuver is interrupted
(driver input), the system switches off and
you need to take full control of your vehicle.
Deactivating the Active Park Assist
Feature
Manually deactivate the system by:
• Pressing the active park assist button
during an active maneuver.
• Grabbing the steering wheel during an
active maneuver.
• Driving above approximately 22 mph
(35 km/h) for 30 seconds during an active
park search.
• Driving above approximately 6 mph
(10 km/h) during automatic steering.
• Switching off the traction control system.
Certain vehicle conditions can also
deactivate the system, such as:
• Traction control has activated.
• There is an anti-lock brake system
activation or failure.
If a problem occurs with the system, a
warning message displays accompanied by
a tone. Occasional system messages may
occur in normal operation. For recurring or
frequent system faults, contact an authorized
dealer to have your vehicle serviced.
Troubleshooting the System
The system does not look for a space
The traction control system may be off.
The transmission is in reverse (R). Your vehicle must be moving forward to be able to detect a parking space.
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The system does not offer a particular space
The sensors may be covered (for example, snow, ice or dirt buildup). Covered sensors can affect the system's functionality.
There is not enough room in the parking space for your vehicle to safely park.
There is not enough space for the parking maneuver on the opposite side of the parking space.
The parking space is farther than 5 ft (1.5 m) or closer than 16 in (0.4 m) away.
Your vehicle is going faster than 22 mph (35 km/h) for parallel and 19 mph (30 km/h) for perpendicular parking.
The system does not position the vehicle where I want in the space
Your vehicle is rolling in the opposite direction of the transmission (rolling forward with reverse [R] selected).
An irregular curb along the parking space prevents the system from aligning your vehicle properly.
Vehicles or objects bordering the space may not be positioned correctly.
You pulled your vehicle too far past the parking space.
The tires may not be installed or maintained correctly (not inflated correctly, improper size, or of different sizes).
A repair or alteration has changed detection capabilities.
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The system does not position the vehicle where I want in the space
A parked vehicle has a high attachment (salt sprayer, snowplow or moving truck bed).
The parking space length or position of parked objects changed after your vehicle passed.
The temperature around your vehicle changes quickly (driving from a heated garage into the cold, or after leaving a car wash).
REAR VIEW CAMERA
WARNINGS
The rear view camera system is a
reverse aid supplement device that still
requires the driver to use it in conjunction
with the interior and exterior mirrors for
maximum coverage.
Objects that are close to either corner
of the bumper or under the bumper,
might not be seen on the screen due to the
limited coverage of the camera system.
Back up as slow as possible since
higher speeds might limit your reaction
time to stop your vehicle.
WARNINGS
Use caution when using the rear video
camera and the trunk is ajar. If the trunk
is ajar, the camera will be out of position and
the video image may be incorrect. All
guidelines (if enabled) have been removed
when the trunk is ajar.
Use caution when turning camera
features on or off while in reverse (R).
Make sure your vehicle is not moving.
The rear view camera system provides a
video image of the area behind your vehicle.
The image will display in either the rear view
mirror or the display in the center of the
instrument panel.
During operation, lines will appear in the
display that represent your vehicle’s path
and proximity to objects behind your vehicle.
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The camera is located on the trunk near the
high-mount brake lamp.
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Using the Rear View Camera System
The rear view camera system displays what
is behind your vehicle when you place the
transmission in reverse (R).
The system uses three types of guides to
help you see what is behind your vehicle:
• Active guidelines: Show the intended
path of your vehicle when reversing.
• Fixed guidelines: Show the actual path
your vehicle is moving in while reversing
in a straight line. This can be helpful
when backing into a parking space or
aligning your vehicle with another object
behind you.
• Centerline (if applicable): Helps align the
center of your vehicle with an object
(trailer).
Note: If the transmission is in reverse (R) and
the luggage compartment is ajar, no rear
view camera features will display.
Note: If the image comes on while the
transmission is not in reverse (R), have the
system inspected by an authorized dealer.
Note: When towing, the camera only sees
what you are towing behind your vehicle.
This might not provide adequate coverage
and you might not see some objects. In some
vehicles, the guidelines may disappear once
you connect the trailer tow connector.
The camera may not operate correctly under
the following conditions:
• Nighttime or dark areas if the reverse
lamps are not operating.
• Mud, water or debris obstructs the
camera's view. Clean the lens with a soft,
lint-free cloth and non-abrasive cleaner.
• The camera is misaligned due to damage
to the rear of your vehicle.
To access any of the rear view camera
system settings, make the following
selections in the touch screen when the
transmission is not in reverse (R):
• Menu > Vehicle > Camera Settings
After changing a system setting, the touch
screen shows a preview of the selected
features.
Guidelines and the Centerline
Note: Active guidelines and fixed guidelines
are only available when the transmission is
in reverse (R).
Note: The centerline is only available if
Active or Fixed guidelines are on.
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A B C D
F
E
E142436
Active guidelinesA
CenterlineB
Fixed guideline: Green zoneC
Fixed guideline: Yellow zoneD
Fixed guideline: Red zoneE
Rear bumperF
Active guidelines are only shown with fixed
guidelines. To use active guidelines, turn the
steering wheel to point the guidelines toward
an intended path. If you change the steering
wheel position while reversing, your vehicle
might deviate from the original intended
path.
The fixed and active guidelines fade in and
out depending on your steering wheel
position. When your steering wheel position
is straight, the active guidelines are not
visible.
Always use caution while reversing. Objects
in the red zone are closest to your vehicle
and objects in the green zone are farther
away. Objects are getting closer to your
vehicle as they move from the green zone
to the yellow or red zones. Use the side view
mirrors and rear view mirror to get better
coverage on both sides and rear of your
vehicle.
Enhanced Park Aids
Note: The reverse sensing system is not
effective at speeds above 3 mph (5 km/h)
and may not detect certain angular or
moving objects.
The system uses red, yellow and green
highlights that appear on top of the video
image when the reverse sensing system
detects an object. The alert highlights the
closest object detected. You can disable the
reverse sensing alert if you have enhanced
park aids enabled, you will still see the
displayed highlighted areas.
Selectable settings for this feature are ON
and OFF.
Manual Zoom
WARNING
When manual zoom is on, the full area
behind your vehicle is not shown. Be
aware of your surroundings when using the
manual zoom feature.
Note: Manual zoom is only available when
the transmission is in reverse (R).
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Note: Only the centerline shows when you
enable manual zoom.
This allows you to get a closer view of an
object behind your vehicle. The zoomed
image keeps the bumper in the image to
provide a reference. The zoom is only active
while the transmission is in reverse (R). When
you shift the transmission out of reverse (R),
the feature automatically turns off and you
must enable it to use it again.
Selectable settings for this feature are ON
and OFF.
Rear Camera Delay
When shifting the transmission out of reverse
(R) and into any gear other than park (P), the
camera image remains in the display until
your vehicle speed reaches 5 mph (8 km/h)
or until you select a radio button.
Selectable settings for this feature are ON
and OFF. The default setting for the rear
camera delay is OFF.
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PRINCIPLE OF OPERATION
Cruise control lets you maintain a set speed
without keeping your foot on the accelerator
pedal. You can use cruise control when your
vehicle speed is greater than 20 mph
(30 km/h).
USING CRUISE CONTROL
WARNINGS
Do not use cruise control on winding
roads, in heavy traffic or when the road
surface is slippery. This could result in loss
of vehicle control, serious injury or death.
When you are going downhill, your
vehicle speed may increase above the
set speed. The system will not apply the
brakes but a warning displays.
When you are going downhill while
using cruise control, your battery
charging system and engine work together
to help maintain your set speed. Engine
noise may increase or decrease under these
conditions.
Note: Cruise control will disengage if the
vehicle speed decreases more than 10 mph
(16 km/h) below the set speed while driving
uphill.
E145976
The cruise controls are on the steering
wheel.
Switching Cruise Control On
Note: Using cruise control with ECO Cruise
switched on may change the operation of
the system. This feature saves vehicle
energy by relaxing acceleration compared
to standard cruise control. For example, your
vehicle may temporarily lose speed when
going uphill.
ECO Cruise is included in EcoSelect which
is turned on or off using the ECO button on
the center console.
For additional information, refer to EcoSelect.
See Hybrid Vehicle Operation (page 168).
Press and release ON.
E71340
The indicator displays in the
instrument cluster.
Setting the Cruise Speed
1. Drive to desired speed.
2. Press and release SET+.
3. Take your foot off the accelerator pedal.
The indicator changes color in the instrument
cluster.
Changing the Set Speed
Note: If you accelerate by pressing the
accelerator pedal, the set speed will not
change. When you release the accelerator
pedal, your vehicle returns to the speed that
you previously set.
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Cruise Control
• Press and release SET+ or SET-. When
you select km/h as the display
measurement in the information display,
the set speed changes in approximately
2 km/h increments. When you select mph
as the display measurement in the
information display, the set speed
changes in approximately 1 mph
increments.
• Press the accelerator or brake pedal until
you reach the desired speed. Press and
release SET+.
• Press and hold SET+ or SET-. Release
the control when you reach the desired
speed.
Canceling the Set Speed
Press and release CNCL or tap the brake
pedal. The set speed does not erase.
Resuming the Set Speed
Press and release RES.
Switching Cruise Control Off
Press and release OFF when the system is
in stand by mode or switch the ignition off.
Note: You erase the set speed when you
switch the system off.
USING ADAPTIVE CRUISE
CONTROL (If Equipped)
WARNINGS
Always pay close attention to changing
road conditions when using adaptive
cruise control. The system does not replace
attentive driving. Failing to pay attention to
the road may result in a crash, serious injury
or death.
Adaptive cruise control does not detect
stationary or slow moving vehicles
below 6 mph (10 km/h).
Do not use adaptive cruise control on
winding roads, in heavy traffic or when
the road surface is slippery. This could result
in loss of vehicle control, serious injury or
death.
WARNINGS
Do not use adaptive cruise control
when towing a trailer that has trailer
brakes. The auto-brake component of the
adaptive cruise control system does not
operate the trailer brakes. Using adaptive
cruise control when towing a trailer that has
trailer brakes may result in the loss of vehicle
control, which could result in serious injury.
Adaptive cruise control is not a crash
warning or avoidance system.
Adaptive cruise control does not detect
pedestrians or objects in the road.
Adaptive cruise control does not detect
oncoming vehicles in the same lane.
Do not use the system in poor visibility,
for example fog, heavy rain, spray or
snow.
Do not use the adaptive cruise control
when entering or leaving a highway,
on roads with intersections or roundabouts
or non-vehicular traffic or roads that are
winding, slippery, unpaved, or steep slopes.
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WARNINGS
Do not use tire sizes other than those
recommended because this can affect
the normal operation of the system. Failure
to do so may result in a loss of vehicle
control, which could result in serious injury.
Note: It is your responsibility to stay alert,
drive safely and be in control of the vehicle
at all times.
The system adjusts your vehicle speed to
maintain the set gap between you and the
vehicle in front of you in the same lane. You
can select four gap settings.
E222885
The adaptive cruise controls are on the
steering wheel.
Switching Adaptive Cruise Control On
Note: Using cruise control with ECO Cruise
switched on may change the operation of
the system. This feature saves vehicle
energy by relaxing acceleration compared
to standard cruise control. For example, your
vehicle may temporarily lose speed when
going uphill.
ECO Cruise is included in EcoSelect which
is turned on or off using the ECO button on
the center console.
For additional information, refer to EcoSelect.
See Hybrid Vehicle Operation (page 168).
Press and release ON.
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The indicator appears in the
information display.
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The current gap setting and set speed also
appear in the information display.
Setting the Adaptive Cruise Speed
1. Drive to desired speed.
2. Press and release SET-. A green
indicator light, the current gap setting
and your set speed appear in the
information display.
3. Take your foot off the accelerator pedal.
E164805
4. A vehicle graphic illuminates if there is a
vehicle detected in front of you.
Note: When adaptive cruise control is active,
the speedometer may vary slightly from the
set speed displayed in the information
display.
Setting the Adaptive Cruise Speed
When Your Vehicle is Stationary
1. Follow a vehicle to a complete stop.
2. Keep the brake pedal fully pressed.
3. Press and release RES+.
4. The set speed automatically adjusts to
20 mph (30 km/h). A green indicator light
and the current gap setting appear in the
information display.
Following a Vehicle
WARNINGS
When following a vehicle, your vehicle
does not decelerate automatically to a
stop, nor does your vehicle always
decelerate quickly enough to avoid a crash
without driver intervention. Always apply the
brakes when necessary. Failing to do so may
result in a crash, serious injury or death.
Adaptive cruise control only warns of
vehicles detected by the radar sensor.
In some cases there may be no warning or
a delayed warning. You should always apply
the brakes when necessary. Failure to do so
may result in a crash, serious injury or death.
Note: The brakes may emit noise when
applied by the system.
When a vehicle ahead of you enters the
same lane or a slower vehicle is ahead in the
same lane, the vehicle speed adjusts to
maintain a preset gap distance. A vehicle
graphic illuminates in the instrument cluster.
When you are following a vehicle and you
switch on your left directional indicator,
adaptive cruise control may provide a small
temporary acceleration to help you pass.
Your vehicle maintains a consistent gap from
the vehicle ahead until:
• The vehicle in front of you accelerates to
a speed above the set speed.
• The vehicle in front of you moves out of
the lane you are in.
• You set a new gap distance.
The vehicle applies brakes to slow the
vehicle to maintain a safe distance from the
vehicle in front. The maximum braking which
the system can apply is limited. You can
override the system by applying the brakes.
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If the system predicts that its maximum
braking level is insufficient, an audible
warning sounds while the system continues
to brake. The red warning bar appears on
the windshield. You should take immediate
action.
Following a Vehicle to a Complete Stop
If your vehicle follows a vehicle to a complete
stop and remains stationary for less than
three seconds, your vehicle automatically
accelerates from a stationary position to
follow the vehicle ahead when you release
the brake pedal.
If your vehicle follows a vehicle to a complete
stop and remains stationary for more than
three seconds, you must press and release
the RES+ button or the accelerator pedal to
accelerate from a stationary position and
follow the vehicle ahead when you release
the brake pedal.
Setting the Gap Distance
E222822
A
B
Gap decrease.A
Gap increase.B
You can decrease or increase the distance
between your vehicle and the vehicle in front
by pressing the gap control.
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The selected gap appears in the information
display as shown by the bars in the graphic.
Four gap distance settings are available.
Note: It is your responsibility to select a gap
appropriate to the driving conditions.
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Adaptive cruise control, distance between vehicle settings
Dynamic behaviorDistance gapTime gap, secondsGraphic display, bars indic-
ated between vehicles
Set speed
yd (m)mph ( km/h)
Sport31 (28)1162 (100)
Normal43 (39)1.4262 (100)
Normal55 (50)1.8362 (100)
Comfort67 (61)2.2462 (100)
Each time you start the vehicle, the system
will select the last chosen gap for the current
driver.
Overriding the System
WARNING
Whenever the driver is overriding the
system by pressing the accelerator
pedal, the system will not automatically apply
the brakes to maintain separation from any
vehicle ahead.
You can override the set speed and gap
distance by pressing the accelerator pedal.
E144529
When you override the system, the
green indicator light illuminates
and the lead vehicle graphic does
not show in the information display.
The system will resume operation when you
release the accelerator pedal. The vehicle
speed will decrease to the set speed, or a
lower speed if following a slower vehicle.
Changing the Set Speed
• Press and release RES+ or SET-. When
you select km/h as the display
measurement in the information display
the set speed changes in approximately
2 km/h increments. When you select mph
as the display measurement in the
information display the set speed
changes in approximately 1 mph
increments.
• Press the accelerator or brake pedal until
you reach the desired speed. Press and
release SET-.
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Cruise Control
• Press and hold RES+ or SET-. Release
the control when you reach the desired
speed. The set speed changes in
approximately 5 mph/10 km/h increments.
• Press the RES+ or SET- button to change
the set speed in increments of
approximately 1 mph or 2 km/h.
• Hold the RES+ or SET- button to change
the set speed in increments of
approximately 5 mph or 10 km/h.
The system may apply the brakes to slow
the vehicle to the new set speed. The set
speed displays continuously in the
information display when the system is
active.
Canceling the Set Speed
Press and release CNCL or tap the brake
pedal. The set speed does not erase.
Resuming the Set Speed
Press and release RES+. Your vehicle speed
returns to the previously set speed and gap
setting. The set speed displays continuously
in the information display when the system
is active.
Note: Only use resume if you are aware of
the set speed and intend to return to it.
Automatic Cancellation
Automatic cancellation occurs if:
• The tires lose traction.
• The engine speed is too low.
• You apply the parking brake.
Note: If the engine speed drops too low, the
information display indicates low engine
speed. Shift to a lower gear (manual
transmission only) to avoid automatic
cancellation.
Hilly Condition Usage
Note: An audible alarm will sound and the
system will shut down if it is applying brakes
for an extended period of time. This allows
the brakes to cool down. The system will
function normally again when the brakes
have cooled down.
You should select a lower gear position
when the system is active in situations such
as prolonged downhill driving on steep
grades, for example in mountainous areas.
The system needs additional engine braking
in these situations to reduce the load on the
vehicle’s regular brake system to prevent
them from overheating.
Switching Adaptive Cruise Control Off
Press and release OFF when the system is
in stand by mode or switch the ignition off.
Note: You erase the set speed when you
switch the system off.
Detection Issues
WARNING
On rare occasions, detection issues
can occur due to the road
infrastructures, for example bridges, tunnels
and safety barriers. In these cases, the
system may brake late or unexpectedly. At
all times, you are responsible for controlling
your vehicle, supervising the system and
intervening, if required.
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Cruise Control
The radar sensor has a limited field of vision.
It may not detect vehicles at all or detect a
vehicle later than expected in some
situations. The lead vehicle graphic will not
illuminate if the system does not detect a
vehicle in front of you.
E71621
Detection issues can occur:
When driving on a different line
than the vehicle in front.
A
With vehicles that edge into your
lane. The system can only detect
these vehicles once they move
fully into your lane.
B
There may be issues with the
detection of vehicles in front when
driving into and coming out of a
bend or curve in the road.
C
In these cases, the system may brake late or
unexpectedly. The driver should stay alert
and intervene when necessary.
If something hits the front end of your vehicle
or damage occurs, the radar-sensing zone
may change. This could cause missed or
false vehicle detections. See an authorized
dealer to have the radar checked for proper
coverage and operation.
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Cruise Control
System Not Available
Conditions that can cause the system to
deactivate or prevent the system from
activating when requested include:
• A blocked sensor.
• High brake temperature.
• A failure in the system or a related
system.
Blocked Sensor
E145632
A message appears if something obstructs
the sensor's radar signals. The sensor is
located behind a cover near the driver side
of the lower grille. The system cannot detect
a vehicle ahead and does not function when
something obstructs the radar signal.
Note: You cannot see the sensor, it is behind
a fascia panel.
The following table lists possible causes and
actions for this message displaying.
ActionCause
Clean the grille surface in front of the radar or remove the object
causing the obstruction.
The surface of the radar in the grille is dirty or obstructed in some
way.
Wait a short time. It may take several minutes for the radar to detect
that it is free from obstruction.
The surface of the radar in the grille is clean but the message remains
in the display.
Do not use the system in these conditions because it may not detect
any vehicles ahead.
Heavy rain or snow is interfering with the radar signals.
Do not use the system in these conditions because it may not detect
any vehicles ahead.
Swirling water, or snow or ice on the surface of the road may interfere
with the radar signals.
Wait a short time or switch to normal cruise control.You are in a desert or remote area with no other vehicles and no
roadside objects.
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Cruise Control
Due to the nature of radar technology, it is
possible to get a blockage warning and not
be blocked. This can happen, for example,
when driving in sparse rural or desert
environments. A false blocked condition will
either self clear or clear after a key cycle.
Switching to Normal Cruise Control
WARNING
Normal cruise control will not brake
due to slower vehicles. Always be
aware of which mode you have selected and
apply the brakes when necessary.
You can manually change from adaptive
cruise control to normal cruise control
through the information display. See
Information Displays (page 108).
E71340
The cruise control indicator light
replaces the adaptive cruise
control indicator light if you select
normal cruise control. The gap setting will
not display, the system will not automatically
respond to lead vehicles and automatic
braking will not activate.
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Cruise Control
DRIVER ALERT (If Equipped)
WARNING
The system is designed to aid the
driver. It is not intended to replace your
attention and judgment. You are still
responsible to drive with due care and
attention.
Note: The system will store the on or off
setting in the information display menu
through ignition cycles.
Note: If enabled in the menu, the system will
be active at speeds above 40 mph (64 km/h).
When below the activation speed, the
information display will inform you that the
system is unavailable.
Note: The system works as long as one lane
marking can be detected by the camera.
Note: If the camera is blocked or if the
windshield is damaged, the system may not
function.
Note: The system may not be available in
poor weather or other low visibility
conditions.
The system automatically monitors your
driving behavior using various inputs
including the front camera sensor.
If the system detects that your driving
alertness is reduced below a certain
threshold, the system will alert you using a
chime and a message in the information
display.
Using Driver Alert
Switching the system on and off
You may switch the system on or off through
the information display. See General
Information (page 108). When activated, the
system will monitor your alertness level
based upon your driving behavior in relation
to the lane markings, and other factors.
System Warnings
Note: The system will not issue warnings
below approximately 40 mph (64 km/h).
The warning system is in two stages. At first
the system issues a temporary warning that
you need to take a rest. This message will
only appear for a short time. If the system
detects further reduction in driving alertness,
another warning may be issued which will
remain in the information display for a longer
time. Press OK on the steering wheel control
to clear the warning.
System Display
When active the system will run automatically
in the background and only issue a warning
if required. You can view the status at any
time using the information display. See
General Information (page 108).
The alertness level is shown by six steps in
a colored bar.
E131358
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Driving Aids
The current assessment of your alertness is
within a typical range.
E131359
The current assessment of your alertness
indicates that you should rest as soon as
safely possible.
The status bar will travel from left to right as
the calculated alertness level decreases. As
the rest icon is approached the color turns
from green to yellow to red. The yellow
position indicates the first warning is active
and the red position indicates the second
warning is active.
Note: If you have recently received a
warning; you should consider resting, even
if the current assessment is within the typical
range.
Note: If the camera sensor cannot track the
road lane markings or if your vehicle speed
drops below approximately 40 mph
(64 km/h), the alertness level will change to
grey for a short time and the information
display will inform you that the system is
unavailable.
Resetting the System
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver’s door.
LANE KEEPING SYSTEM (If Equipped)
WARNINGS
Always drive with due care and
attention when using and operating the
controls and features on your vehicle.
WARNINGS
At all times, you are responsible for
controlling your vehicle, supervising
the system and intervening, if required.
Failure to take care may result in the loss of
control of your vehicle, serious personal
injury or death.
In cold and severe weather conditions
the system may not function. Rain,
snow and spray can all limit sensor
performance.
Large contrasts in outside lighting can
limit sensor performance.
The system will not operate if the
sensor cannot track the road lane
markings.
If damage occurs in the immediate area
surrounding the sensor, have your
vehicle checked as soon as possible.
Note: The system works above 40 mph
(64 km/h).
Note: The system works as long as the
camera can detect one lane marking.
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Driving Aids
Note: The system may not function if the
camera is blocked or there is damage to the
windshield.
Note: When Aid mode is on and the system
detects no steering activity for a short period,
the system will alert you to put your hands
on the steering wheel. The system may
detect a light grip or touch on the steering
wheel as hands off driving.
The system notifies you to stay in your lane
through the steering system and the
instrument cluster display when the front
camera detects an unintentional drift out of
your lane is likely to occur. The system
automatically detects and tracks the road
lane markings using a camera mounted
behind the interior rear view mirror.
Switching the System On and Off
Note: The system on or off setting is stored
until it is manually changed, unless a MyKey
is detected. If the system detects a MyKey
it defaults to on and the mode is set to Alert.
Note: If a MyKey is detected, pressing the
button will not affect the on or off status of
the system.
E144813
Press the button on the steering
wheel stalk to switch the system
on or off.
System Settings
The system has optional setting menus
available. The system stores the last-known
selection for each of these settings. You do
not need to readjust your settings each time
you turn on the system.
Mode: This setting allows you to select which
of the system features you can enable.
E165515
Alert only – Provides a steering wheel
vibration when the system detects an
unintended lane departure.
E165516
Aid only – Provides an assistance steering
torque input toward the lane center when
the system detects an unintended lane
departure.
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Driving Aids
E165517
AlertA
AidB
Alert + Aid – Provides an assistance steering
torque input toward the lane center. If your
vehicle continues drifting out of the lane, the
system provides a steering wheel vibration.
Note: The alert and aid diagrams illustrate
general zone coverage. They do not provide
exact zone parameters.
Intensity: This setting affects the intensity of
the steering wheel vibration used for the alert
and alert + aid modes. This setting does not
affect the aid mode.
• Low
• Normal
• High
System Display
E151660
When you switch on the system, an overhead
graphic of a vehicle with lane markings will
display in the information display. If you
select aid mode when you switch on the
system, a separate white icon will also
appear or in some vehicles arrows will
display with the lane markings.
When you switch off the system, the lane
marking graphics will not display.
While the system is on, the color of the lane
markings will change to indicate the system
status.
Gray: Indicates that the system is temporarily
unable to provide a warning or intervention
on the indicated side(s). This may be
because:
• Your vehicle is under the activation
speed.
• The turn indicator is active.
• Your vehicle is in a dynamic maneuver.
• The road has no or poor lane markings
in the camera field-of-view.
• The camera is obscured or unable to
detect the lane markings due to
environmental conditions (significant sun
angles, shadows, snow, heavy rain or
fog), traffic conditions (following a large
vehicle that is blocking or shadowing the
lane), or vehicle conditions (poor
headlamp illumination).
See Troubleshooting for additional
information.
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Green: Indicates that the system is available
or ready to provide a warning or intervention,
on the indicated side(s).
Yellow: Indicates that the system is providing
or has just provided a lane keeping aid
intervention.
Red: Indicates that the system is providing
or has just provided a lane keeping alert
warning.
The system can be temporarily suppressed
at any time by the following:
• Quick braking.
• Fast acceleration.
• Using the turn signal indicator.
• Evasive steering maneuver.
Troubleshooting
Why is the feature not available (line markings are gray) when I can see the lane markings on the road?
Vehicle speed is outside the operational range of the feature
Sun is shining directly into the camera lens
Quick intentional lane change
Staying too close to the lane marking
Driving at high speeds in curves
The last Alert warning or Aid intervention occurred a short time ago
Ambiguous lane markings (mainly in construction zones)
Rapid transition from light to dark or vice versa
Sudden offset in lane markings
ABS or AdvanceTrac activation
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Driving Aids
Why is the feature not available (line markings are gray) when I can see the lane markings on the road?
Camera blockage due to dirt, grime, fog, frost or water on the windshield
Driving too close to the vehicle in front of you
Transitioning between no lane markings to lane markings or vice versa
Standing water on the road
Faint lane markings (partial yellow lane markings on concrete roads)
Lane width too narrow or too wide
Camera not calibrated after a windshield replacement
Driving on tight roads or on uneven roads
Why does the vehicle not come back toward the middle of the lane, as expected, in the Aid or Aid + Alert mode?
High cross winds
Large road crown
Rough roads, grooves, shoulder drop-offs
Heavy uneven loading of the vehicle or improper tire inflation pressure
If the tires have been exchanged (including snow tires), or the suspension has been modified
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Driving Aids
BLIND SPOT INFORMATION
SYSTEM
WARNING
To help avoid injuries, NEVER use the
Blind Spot Information System as a
replacement for using the interior and
exterior mirrors or looking over your shoulder
before changing lanes. The Blind Spot
Information System is not a replacement for
careful driving.
A
A
E124788
The Blind Spot Information System is
designed to aid you in detecting vehicles
that may have entered the blind spot zone
(A). The detection area is on both sides of
your vehicle, extending rearward from the
exterior mirrors to approximately 13 ft (4 m)
beyond the bumper. The system is designed
to alert you if certain vehicles enter the blind
spot zone while driving.
Note: The Blind Spot Information System
does not prevent contact with other vehicles
or objects; nor detect parked vehicles,
people, animals or infrastructure (fences,
guardrails, trees). It’s only designed to alert
you to vehicles in the blind spot zones.
Note: When a vehicle passes quickly through
the blind spot zone, typically fewer than two
seconds, the system does not trigger.
Using the System
The Blind Spot Information System turns on
when you start the engine and you drive your
vehicle forward above 5 mph (8 km/h).
For automatic transmissions, the Blind Spot
Information System remains on while the
transmission is in drive (D). If shifted into
reverse (R) or park (P) the Blind Spot
Information System turns off. Once shifted
back into drive (D), the Blind Spot Information
System turns back on when you drive your
vehicle above 5 mph (8 km/h).
For manual transmissions, the Blind Spot
Information System is on for all gears except
the reverse (R).
Note: The Blind Spot Information System
does not function in reverse (R) or park (P).
System Lights and Messages
E142442
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Driving Aids
The Blind Spot Information System
illuminates an amber alert indicator in the
outside mirror on the side of your vehicle the
approaching vehicle is coming from. When
the Blind Spot Information System is alerting
on a vehicle and the corresponding turn
signal is ON, the Blind Spot Information
System alert indicator flashes as an
increased warning level.
The alert indicator dims when the system
detects nighttime darkness.
Note: The alert indicator flashes in case of
an alert and the turn signal is set to that side
at the same time.
System Sensor Blockage
WARNING
To help avoid injuries, NEVER use the
Blind Spot Information System as a
replacement for using the interior and
exterior mirrors or looking over your shoulder
before changing lanes. The Blind Spot
Information System is not a replacement for
careful driving.
E205199
The system uses radar sensors that are
located behind the bumper fascia on each
side of your vehicle. Any dirt, mud and snow
in front of the sensors and/or driving in heavy
rain can cause system degradation. Also,
other types of obstructions in front of the
sensor can cause system degradation. This
is referred to as a ‘blocked’ condition.
Note: Do not apply bumper stickers and/or
repair compound to these areas, this can
cause degraded system performance.
If the system detects a degraded
performance condition, a message warning
of a blocked sensor will appear in the
information display. Also the BLIS alert
indicators will remain ON and BLIS will no
longer provide any vehicle warnings. You
can clear the information display warning but
the alert indicators will remain illuminated.
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Driving Aids
A "blocked" condition can be cleared in two
ways:
• After the blockage in front of the sensors
is removed or the rainfall/snowfall rate
decreases or stops, drive for a few
minutes in traffic to allow the sensors to
detect passing vehicles.
• By cycling the ignition from ON to OFF
and then back ON.
Note: If your vehicle has a tow bar with a
factory equipped trailer tow module and it
is towing a trailer, the sensors will
automatically turn the Blind Spot Information
System off. If your vehicle has a tow bar but
no factory equipped trailer tow module, it is
recommended to turn the Blind Spot
Information System off manually. Operating
the Blind Spot Information System with a
trailer attached will cause poor system
performance.
System Errors
If the system senses a problem with the left
or right sensor, the telltale will illuminate and
a message will appear in the information
display. See Information Messages (page
119).
Switching the System Off and On
You can temporarily switch the Blind Spot
Information System off in the information
display. See General Information (page 108).
When the Blind Spot Information System
switches off, you will not receive alerts and
the information display shows a system off
message. The telltale in the cluster also
illuminates. When you switch the Blind Spot
Information System on or off, the alert
indicators flash twice.
Note: The Blind Spot Information System
remembers the last selected on or off setting.
You can also have the Blind Spot Information
System switched off permanently at an
authorized dealer. Once switched off
permanently, the system can only be
switched back on at an authorized dealer.
CROSS TRAFFIC ALERT
WARNING
To help avoid personal injury, NEVER
use the Cross Traffic Alert system as a
replacement for using the interior and
exterior mirrors and looking over your
shoulder before backing out of a parking
space. Cross Traffic Alert is not a
replacement for careful driving.
Cross Traffic Alert is designed to warn you
of vehicles approaching from the sides when
the transmission is in reverse (R).
Using the System
Cross Traffic Alert turns on when you start
the engine and you shift into reverse (R).
Once shifted out of reverse (R), Cross Traffic
Alert turns off.
Note: Cross Traffic Alert only functions while
your transmission is in reverse (R).
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Driving Aids
Cross Traffic Alert is designed to detect
vehicles that approach with a speed up to
37 mph (60 km/h). Coverage decreases when
the sensors are partially, mostly or fully
obstructed. Reversing slowly helps increase
the coverage area and effectiveness.
E142440
In this first example, the left sensor is only
partially obstructed; zone coverage to the
right is nearly maximized.
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Driving Aids
E142441
Zone coverage also decreases when parking
at shallow angles. Here, the left sensor is
mostly obstructed; zone coverage on that
side is severely limited.
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Driving Aids
System Lights, Messages and Audible
Alerts
E142442
The Cross Traffic Alert illuminates an amber
alert indicator in the outside mirror on the
side of your vehicle the approaching vehicle
is coming from. Cross Traffic Alert also
sounds an audible alert and a message
appears in the information display indicating
a vehicle is coming from the right or left.
Cross Traffic Alert works with the reverse
sensing system that sounds its own series
of tones. See Rear Parking Aid (page 206).
E205199
The system uses radar sensors that are
located behind the bumper fascia on each
side of your vehicle. Do not allow mud, snow
or bumper stickers to obstruct these areas,
this can cause degraded system
performance. See Blind Spot Information
System (page 237). If the Blind Spot
Information System is blocked, Cross Traffic
Alert is also blocked. A corresponding
message appears in the information display
as soon as you shift the transmission into
reverse (R).
System Limitations
Cross Traffic Alert has its limitations;
situations such as severe weather conditions
or debris build-up on the sensor area may
limit vehicle detection.
The following are other situations that may
limit the Cross Traffic Alert performance:
• Adjacently parked vehicles or objects
obstructing the sensors.
• Approaching vehicles passing at speeds
greater than 37 mph (60 km/h).
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Driving Aids
• Driving in reverse faster than 7 mph
(12 km/h).
• Backing out of an angled parking spot.
False Alerts
Note: If your vehicle has a tow bar with a
factory equipped trailer tow module and it
is towing a trailer, the sensors will
automatically turn the Cross Traffic Alert off.
If your vehicle has a tow bar but no factory
equipped trailer tow module, it is
recommended to turn the Cross Traffic Alert
off manually. Operating Cross Traffic Alert
with a trailer attached will cause poor Cross
Traffic Alert performance.
There may be certain instances when there
is a false alert by the Cross Traffic Alert
system that illuminates the alert indicator
with no vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct.
System Errors
If Cross Traffic Alert senses a problem with
the left or right sensor a message will appear
in the information display. See Information
Messages (page 119).
Switching the System Off and On
You can temporarily switch Cross Traffic Alert
off in the information display. See General
Information (page 108). When you switch
Cross Traffic Alert off, you will not receive
alerts and the information display will display
a system off message.
Note: The Cross Traffic Alert switches on
whenever the ignition is switched on and
ready to provide appropriate alerts when
the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
selected on or off setting.
You can also have Cross Traffic Alert
switched off permanently at an authorized
dealer. Once switched off permanently, the
system can only be switched back on at an
authorized dealer.
STEERING
Electric Power Steering
WARNINGS
The electric power steering system has
diagnostic checks that continuously
monitor the system. If a fault is detected, a
message displays in the information display.
Stop your vehicle as soon as it is safe to do
so. Switch the ignition off. After at least 10
seconds, switch the ignition on and watch
the information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer.
If the system detects an error, you may
not feel a difference in the steering,
however a serious condition may exist.
Obtain immediate service from an authorized
dealer, failure to do so may result in loss of
steering control.
Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
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Driving Aids
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to the
steering system. You do not lose the ability
to steer your vehicle manually. Typical
steering and driving maneuvers allow the
system to cool and return to normal
operation.
Steering Tips
If the steering wanders or pulls, check for:
• Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with the
brake system to help operate advanced
stability control and accident avoidance
systems. Additionally, whenever the battery
is disconnected or a new battery installed,
you must drive your vehicle a short distance
before the system relearns the strategy and
reactivates all systems.
PRE-COLLISION ASSIST
WARNINGS
At all times, you are responsible for
controlling your vehicle, supervising
the system and intervening, if required.
Failure to take care may result in the loss of
control of your vehicle, serious personal
injury or death.
WARNINGS
The system does not detect cyclists,
animals, pedestrians at night or
vehicles that are driving in a different
direction. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death.
The system does not operate during
hard acceleration or steering. Failure
to take care may lead to a crash or personal
injury.
The system may fail or operate with
reduced function during cold and
severe weather conditions. Snow, ice, rain,
spray and fog can adversely affect the
system. Keep the front camera and radar free
of snow and ice. Failure to take care may
result in the loss of control of your vehicle,
serious personal injury or death.
In situations where the vehicle camera
has limited detection capability, this
may reduce system performance. These
situations include but are not limited to direct
or low sunlight, vehicles at night without tail
lights, unconventional vehicle types,
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Driving Aids
WARNINGS
pedestrians with complex backgrounds,
running pedestrians, partly obscured
pedestrians, or pedestrians that the system
cannot distinguish from a group. Failure to
take care may result in the loss of control of
your vehicle, serious personal injury or death.
This system is an extra driving aid. It
does not replace your attention and
judgment, or the need to apply the brakes.
This system does NOT automatically brake
your vehicle. If you fail to press the brake
pedal when necessary, you may collide with
another vehicle.
The system cannot help prevent all
crashes. Do not rely on this system to
replace driver judgment and the need to
maintain a safe distance and speed.
Using the Pre-Collision Assist System
The Pre-Collision Assist system is active at
speeds above approximately 3 mph (5 km/h)
and pedestrian detection is active at speeds
up to 50 mph (80 km/h).
E156130
If your vehicle is rapidly approaching another
stationary vehicle, a vehicle traveling in the
same direction as yours, or a pedestrian
within your driving path, the system is design
to provide three levels of functionality:
1. Alert
2. Brake Support
3. Active Braking
E156131
Alert: When activated, a red warning light
flashes, an audible warning chime sounds
and a warning message shows in the
information display.
Brake Support: The brake support system
assists the driver in reducing the collision
speed by lightly applying the brakes. If the
risk of collision further increases after the
warning light illuminates, the brake support
prepares the brake system for rapid braking.
This may be apparent to the driver. The
system does not automatically activate the
brakes, but if you press the brake pedal, the
system may apply full force, even if the brake
pedal is lightly pressed.
Active Braking: Active braking may activate
if the system determines that a collision is
imminent. The system may help the driver
reduce impact damage or avoid the crash
completely.
Note: If you perceive Pre-Collision Assist
alerts as being too frequent or disturbing,
then you can reduce the alert sensitivity,
though the manufacturer recommends using
the highest sensitivity setting where possible.
Setting lower sensitivity would lead to fewer
and later system warnings.
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Driving Aids
Blocked Sensors
E184569
If a message regarding a blocked sensor or
camera appears in the information display,
the radar signals or camera images are
obstructed. The radar sensor is located
behind a fascia cover near the driver side of
the lower grille. With an obstructed radar,
the Pre-Collision Assist system does not
function and cannot detect a vehicle ahead.
With the front camera obstructed, the
Pre-Collision Assist system does not respond
to pedestrians or stationary vehicles and the
system performance on moving vehicles
reduces. The following table lists possible
causes and actions for when this message
displays.
ActionCause
Clean the grille surface in front of the radar or remove the object
causing the obstruction.
The surface of the radar in the grille is dirty or obstructed in some
way.
Wait a short time. It may take several minutes for the radar to detect
that there is no obstruction.
The surface of the radar in the grille is clean but the message remains
in the display.
The Pre-Collision Assist system is temporarily disabled. Pre-Collision
Assist should automatically reactivate a short time after the weather
conditions improve.
Heavy rain, spray, snow, or fog is interfering with the radar signals.
The Pre-Collision Assist system is temporarily disabled. Pre-Collision
Assist should automatically reactivate a short time after the weather
conditions improve.
Swirling water, or snow or ice on the surface of the road may interfere
with the radar signals.
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ActionCause
Contact an authorized dealer to have the radar checked for proper
coverage and operation.
Radar is out of alignment due to a front end impact.
Clean the outside of the windshield in front of the camera.
The windshield in front of the camera is dirty or obstructed in some
way.
Wait a short time. It may take several minutes for the camera to detect
that there is no obstruction.
The windshield in front of the camera is clean but the message remains
in the display.
Note: Proper system operation requires a
clear view of the road by the camera. Have
any windshield damage in the area of the
camera's field of view repaired.
Note: If something hits the front end of your
vehicle or damage occurs, the radar sensing
zone may change. This could cause missed
or false vehicle detections. Contact an
authorized dealer to have the radar checked
for proper coverage and operation.
Note: If your vehicle detects excessive heat
at the camera or a potential misalignment
condition, a message may display in the
information display indicating temporary
sensor unavailability. This message
deactivates automatically when operational
conditions are corrected (for example, when
the ambient temperature around the sensor
decreases or the sensor automatically
recalibrates successfully).
DRIVE CONTROL
LINCOLN DRIVE CONTROL
Lincoln Drive Control delivers the Lincoln
driving experience through a suite of
sophisticated electronic vehicle systems.
These systems continuously monitor your
driving inputs and the road conditions to
optimize ride comfort, steering and handling.
You can preset your preferences for these
systems within the information display.
Lincoln Drive Control will respond to your
preferences based on what gear position
you select. This provides a single location to
control multiple systems performance
settings.
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Driving Aids
Lincoln Drive Control consists of the
following systems:
• Continuously controlled damping
dynamically adjusts the shock absorbers
stiffness in real time to match the road
surface and driver inputs. This system
continuously monitors your vehicle’s
motion (roll, pitch, bounce), suspension
position, load, speed, road conditions,
and steering to adjust the suspension
damping for optimal vehicle control.
• Electronically power-assisted steering
adjusts steering effort and feel based on
your vehicle speed and your inputs.
• Electronic stability control and traction
control maintain your vehicle control in
adverse conditions or high performance
driving.
These systems have a range of modes which
you can choose from in order to customize
your ideal driving experience:
• Comfort – Provides a more relaxed
driving experience, maximizing comfort.
Your steering effort decreases and the
suspension movement is more fluid.
Comfort mode is ideal when you desire
enhanced traveling comfort.
• Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the composure
demanded from a luxury vehicle.
• Sport – Provides a sportier driving
experience. The suspension stiffens, with
an emphasis on handling and control.
Sport mode is ideal for use during more
spirited driving.
Using Lincoln Drive Control
You can configure which of the Drive Control
modes are active when your vehicle is in
drive (D). The configuration remains active
until modified from the main menu on the
information display.
You can change your vehicle's Drive Control
settings from the main menu on the
information display. See General
Information (page 108).
Note: Not all settings may be available.
Note: Lincoln Drive Control has diagnostic
checks that continuously monitor the system
to ensure proper operation. Certain types of
system errors will gray out the mode
selections within the information display,
preventing you from changing states when
the gear position is changed. Other types of
errors will produce a temporary message
that states Drive Control Malfunction. If either
condition persists for multiple key cycles,
have your vehicle checked by an authorized
dealer.
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Driving Aids
LOAD LIMIT
Vehicle Loading - with and without a
Trailer
This section guides you in the proper
loading of your vehicle, trailer, or both.
Keep your loaded vehicle weight within
its design rating capability, with or
without a trailer. Properly loading your
vehicle provides maximum return of
vehicle design performance. Before you
load your vehicle, become familiar with
the following terms for determining your
vehicle’s weight rating, with or without
a trailer, from the vehicle’s Tire and
Loading Information label or Safety
Compliance Certification label.
Tire and Loading Label Information
Example:
E198719
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Load Carrying
Payload
E143816
PAYLOAD
Payload is the combined weight of cargo
and passengers that your vehicle is
carrying. The maximum payload for your
vehicle appears on the Tire and Loading
label. The label is either on the B-pillar
or the edge of the driver door. Vehicles
exported outside the US and Canada
may not have a tire and loading label.
Look for “The combined weight of
occupants and cargo should never
exceed XXX kg OR XXX lb” for
maximum payload. The payload listed
on the Tire and Loading Information
label is the maximum payload for your
vehicle as built by the assembly plant. If
you install any additional equipment on
your vehicle, you must determine the
new payload. Subtract the weight of the
equipment from the payload listed on
the Tire and Loading label. When towing,
trailer tongue weight or king pin weight
is also part of payload.
WARNING
The appropriate loading capacity
of your vehicle can be limited
either by volume capacity (how much
space is available) or by payload
capacity (how much weight the vehicle
should carry). Once you have reached
the maximum payload of your vehicle,
do not add more cargo, even if there is
space available. Overloading or
improperly loading your vehicle can
contribute to loss of vehicle control and
vehicle rollover.
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Load Carrying
GAWR (Gross Axle Weight Rating)
GAWR is the maximum allowable weight
that a single axle (front or rear) can carry.
These numbers are on the Safety
Compliance Certification label. The label
is located on the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver seating position.
The total load on each axle must never
exceed its Gross Axle Weight Rating.
GVWR (Gross Vehicle Weight Rating)
GVWR is the maximum allowable weight
of the fully loaded vehicle. This includes
all options, equipment, passengers and
cargo. It appears on the Safety
Compliance Certification label. The label
is located on the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver seating position.
The gross vehicle weight must never
exceed the Gross Vehicle Weight Rating.
Safety Compliance Certification Label
Example:
E198828
WARNING
Exceeding the Safety Compliance
Certification label vehicle weight
rating limits could result in substandard
vehicle handling or performance, engine,
transmission and/or structural damage,
serious damage to the vehicle, loss of
control and personal injury.
Maximum Loaded Trailer Weight
Maximum loaded trailer weight is the
highest possible weight of a fully loaded
trailer the vehicle can tow. Consult an
authorized dealer (or the RV and Trailer
Towing Guide available at an authorized
dealer) for more detailed information.
GCWR (Gross Combined Weight
Rating)
GCWR is the maximum allowable weight
of the vehicle and the loaded trailer,
including all cargo and passengers, that
the vehicle can handle without risking
damage. (Important: The towing
vehicle’s braking system is rated for
operation at Gross Vehicle Weight
Rating, not at Gross Combined Weight
Rating.) Separate functional brakes
should be used for safe control of towed
vehicles and for trailers where the Gross
Combined Weight of the towing vehicle
plus the trailer exceed the Gross Vehicle
Weight Rating of the towing vehicle.
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The gross combined weight must never
exceed the Gross Combined Weight
Rating.
Note: For trailer towing information
refer to the RV and Trailer Towing Guide
available at an authorized dealer.
WARNINGS
Do not exceed the GVWR or the
GAWR specified on the Safety
Compliance Certification label.
Do not use replacement tires with
lower load carrying capacities than
the original tires because they may
lower your vehicle’s GVWR and GAWR
limitations. Replacement tires with a
higher limit than the original tires do not
increase the GVWR and GAWR
limitations.
Exceeding any vehicle weight
rating limitation could result in
serious damage to your vehicle,
personal injury or both.
Steps for determining the correct load
limit:
1. Locate the statement "The combined
weight of occupants and cargo
should never exceed XXX kg or XXX
lb." on your vehicle’s placard.
2. Determine the combined weight of
the driver and passengers that will
be riding in your vehicle.
3. Subtract the combined weight of the
driver and passengers from XXX kg
or XXX lb.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For example,
if the “XXX” amount equals 1,400 lb.
and there will be five 150 lb.
passengers in your vehicle, the
amount of available cargo and
luggage load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo
and luggage load capacity calculated
in Step 4.
6. If your vehicle will be towing a trailer,
load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.
Helpful examples for calculating the
available amount of cargo and
luggage load capacity
Suppose your vehicle has a 1400-pound
(635-kilogram) cargo and luggage
capacity. You decide to go golfing. Is
there enough load capacity to carry you,
four of your friends and all the golf bags?
You and four friends average 220
pounds (99 kilograms) each and the golf
bags weigh approximately 30 pounds
(13.5 kilograms) each. The calculation
would be: 1400 - (5 x 220) - (5 x 30) =
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Load Carrying
1400 - 1100 - 150 = 150 pounds. Yes, you
have enough load capacity in your
vehicle to transport four friends and your
golf bags. In metric units, the calculation
would be: 635 kilograms - (5 x 99
kilograms) - (5 x 13.5 kilograms) = 635 -
495 - 67.5 = 72.5 kilograms.
Suppose your vehicle has a 1400-pound
(635-kilogram) cargo and luggage
capacity. You and one of your friends
decide to pick up cement from the local
home improvement store to finish that
patio you have been planning for the
past two years. Measuring the inside of
the vehicle with the rear seat folded
down, you have room for twelve
100-pound (45-kilogram) bags of
cement. Do you have enough load
capacity to transport the cement to your
home? If you and your friend each weigh
220 pounds (99 kilograms), the
calculation would be: 1400 - (2 x 220) -
(12 x 100) = 1400 - 440 - 1200 = - 240
pounds. No, you do not have enough
cargo capacity to carry that much
weight. In metric units, the calculation
would be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) = 635 -
198 - 540 = -103 kilograms. You will need
to reduce the load weight by at least
240 pounds (104 kilograms). If you
remove three 100-pound (45-kilogram)
cement bags, then the load calculation
would be:1400 - (2 x 220) - (9 x 100) =
1400 - 440 - 900 = 60 pounds. Now you
have the load capacity to transport the
cement and your friend home. In metric
units, the calculation would be: 635
kilograms - (2 x 99 kilograms) - (9 x 45
kilograms) = 635 - 198 - 405 = 32
kilograms.
The above calculations also assume that
the loads are positioned in your vehicle
in a manner that does not overload the
front or the rear gross axle weight rating
specified for your vehicle on the Safety
Compliance Certification label.
Special Loading Instructions for
Owners of Pick-up Trucks and Utility-
type Vehicles
WARNING
Loaded vehicles may handle
differently than unloaded vehicles.
Take extra precautions, such as slower
speeds and increased stopping
distance, when driving a heavily loaded
vehicle.
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Load Carrying
TOWING A TRAILER
WARNING
Never tow a trailer with an MKZ
Hybrid. This powertrain is not
designed to tow.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies, car-hauling
trailer, or flatbed transport vehicle), it can be
flat-towed (all wheels on the ground,
regardless of the powertrain/transmission
configuration) under the following conditions:
• The vehicle is facing forward so that it is
towed in a forward direction.
• Place the transmission in position N. If
you cannot move the transmission into
N, you must override it and enable stay
in neutral mode. Failing to do so may
result in damage to the transmission. See
Transmission (page 190).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control (page 138).
Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
Your vehicle can be towed with all four
wheels on the ground using the Neutral Tow
feature, or with all four wheels off the ground
using a vehicle transport trailer. If you are
using a vehicle transport trailer, follow the
instruction specified by the equipment
provider.
Neutral Tow
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake.
• Place the vehicle in Neutral Tow mode
by doing the following:
• Put the ignition in accessory mode
(ignition on, engine off). See Keyless
Starting (page 163).
• Select the neutral tow option in the
information display.
• When prompted by the information
display, press the brake pedal and
select Neutral on the transmission.
Make sure the parking brake is off. If
done successfully, a confirmation
message appears in the display.
• Shut the ignition off. See Keyless
Starting (page 163). If the process is
completed successfully, the N on the
transmission slowly blinks and a
confirmation message appears in the
display.
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• Do not exceed 70 mph (113 km/h).
• Start the engine and allow it to run for
one minute at the beginning of each day.
With the engine running and your foot
on the brake, shift into position D and
then into position R before shifting back
into position N.
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Towing
BREAKING-IN
You need to break in new tires for
approximately 300 miles (480 kilometers).
During this time, your vehicle may exhibit
some unusual driving characteristics. The
engine also needs to break in. Avoid hard
accelerations and driving too fast for the first
1000 miles (1600 kilometers). If possible,
avoid carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want to
avoid doing because they reduce your fuel
economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal
while driving.
• Avoid carrying unnecessary weight.
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle.
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Driving Hints
E176360
When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
• Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that the
steering power assist works.
FLOOR MATS
WARNINGS
Always use floor mats that are
designed to fit the foot well of your
vehicle. Only use floor mats that leave the
pedal area unobstructed. Only use floor mats
that are firmly secured to retention posts so
that they cannot slip out of position and
interfere with the pedals or impair safe
operation of your vehicle in other ways.
Pedals that cannot move freely can
cause loss of vehicle control and
increase the risk of serious personal injury.
Always make sure that the floor mats
are properly attached to the retention
posts in the carpet that are supplied with
your vehicle. Floor mats must be properly
secured to both retention posts to make sure
mats do not shift out of position.
Never place floor mats or any other
covering in the vehicle foot well that
cannot be properly secured to prevent them
from moving and interfering with the pedals
or the ability to control the vehicle.
WARNINGS
Never place floor mats or any other
covering on top of already installed
floor mats. Floor mats should always rest on
top of vehicle carpeting surface and not
another floor mat or other covering.
Additional floor mats or any other covering
will reduce the pedal clearance and
potentially interfere with pedal operation.
Check attachment of floor mats on a
regular basis. Always properly reinstall
and secure floor mats that have been
removed for cleaning or replacement.
Always make sure that objects cannot
fall into the driver foot well while the
vehicle is moving. Objects that are loose can
become trapped under the pedals causing
a loss of vehicle control.
Failure to properly follow floor mat
installation or attachment instructions
can potentially cause interference with pedal
operation causing a loss of vehicle control.
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Driving Hints
E142666
To install floor mats, position the floor mat
so that the eyelet is over the retention post
and press down to lock in.
To remove the floor mat, reverse the
installation procedure.
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Driving Hints
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
• Throughout the life of the vehicle for
original owners.
• For six years or 68,351 mi (110,000 km)
(whichever comes first) within the
extended powertrain warranty coverage
period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L) of gasoline or 5 gal (20 L) of
diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 98 ft (30 m)
of a paved or county maintained road,
no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 99 mi (160 km) of
the disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than 99 mi (160 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of 99 mi (160 km).
Roadside Assistance includes up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Lincoln Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within 99 mi
(160 km). To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Lincoln Motor
Company will ask you to submit your original
receipts.
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Roadside Emergencies
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is eligible within Canada or the
continental United States.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-387-5333.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your wallet
for quick reference.
In Canada, this card is found in the Warranty
Guide in the glove compartment of your
vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
For complete program coverage details
review your warranty guide, contact your
dealer, call us in Canada at 1-800-387-9333,
or visit our website at
www.lincolncanada.com.
HAZARD WARNING FLASHERS
Note: If used when the vehicle is not running,
the battery will lose charge. There may be
insufficient power to restart your vehicle.
The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other motorists.
• Press the button to turn on the hazard
warning function, and the front and rear
direction indicators will flash.
• Press the button again to turn them off.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious injury.
Ford Motor Company recommends that the
fuel system be inspected by an authorized
dealer after any collision.
In the event of a moderate to severe
collision, this vehicle has a fuel pump shut-off
feature that stops the flow of fuel to the
engine. Not every impact will cause a
shut-off.
Should your vehicle shut off after a collision,
you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
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2. Switch on the ignition.
3. Check the information display for the
Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps 1
and 2 up to two more times.
For vehicles equipped with a push button
start system:
1. Press the push button start to switch off
the ignition.
2. Press the brake pedal and press the push
button start to switch on the ignition.
3. Check the information display for the
Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps 1
and 2 up to two more times.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that the electrical system is safe to restart.
Once your vehicle determines that the
electrical system is safe, then the vehicle will
allow you to restart.
Note: In the event that your vehicle does not
restart after your third attempt, contact an
authorized dealer.
JUMP STARTING THE VEHICLE
WARNINGS
The gases around the battery can
explode if exposed to flames, sparks,
or lit cigarettes. An explosion could result in
injury or vehicle damage.
Batteries contain sulfuric acid which
can burn skin, eyes and clothing, if
contacted.
Do not attempt to push-start your automatic
transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Preparing Your Vehicle
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
1. Park the booster vehicle close to the
hood of the disabled vehicle making sure
the two vehicles do not touch. Set the
parking brake on both vehicles and stay
clear of the engine cooling fan and other
moving parts.
2. Check all battery terminals and remove
any excessive corrosion before you
attach the battery cables. Ensure that
vent caps are tight and level.
3. Turn the heater fan on in both vehicles
to protect from any electrical surges. Turn
all other accessories off.
Connecting the Jumper Cables
Your vehicle has two battery prongs that are
accessible from under the hood, even though
the actual battery is located in the trunk. Your
vehicle can be jumped the same way
conventional vehicles can be using these
prongs. The illustration below shows the two
connector prongs used for jump-starting your
vehicle.
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Roadside Emergencies
E226509
A. Negative prong (–)
B. Positive prong (+)
Note: In the illustration, the vehicle on the
bottom is used to designate the assisting
(boosting) battery.
Note: Remove the red cap from the positive
prong (B) on your vehicle before connecting
the cables.
E148861
1. Connect the positive (+) jumper cable to
the positive (+) prong (B) of the
discharged battery.
2. Connect the other end of the positive (+)
cable to the positive (+) terminal of the
assisting battery.
3. Connect the negative (-) cable to the
negative (-) terminal of the assisting
battery.
4. Make the final connection of the negative
(-) cable to the negative (-) prong (A) of
your vehicle.
Note: Do not attach the negative (-) cable to
fuel lines, engine rocker covers, the intake
manifold or electrical components as
grounding points.
WARNING
Do not connect the end of the second
cable to the negative (-) terminal of the
battery to be jumped. A spark may cause an
explosion of the gases that surround the
battery.
Ensure that the cables are clear of fan
blades, belts, moving parts of both engines,
or any fuel delivery system parts.
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Roadside Emergencies
Jump Starting
1. Start the booster vehicle and press the
accelerator pedal moderately.
2. Start the disabled vehicle. Check the
instrument cluster for the Ready to Drive
light as the gasoline engine may not start,
but the electric motor may be running.
3. Once you start the disabled vehicle, run
both vehicles for an additional three
minutes before disconnecting the jumper
cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
Note: In the illustration, the vehicle on the
bottom is used to designate the assisting
(boosting) battery.
E148862
1. Remove the jumper cable from the
ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle's battery.
3. Remove the jumper cable from the
positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the
positive (+) terminal of the disabled
vehicle's battery.
After disconnecting the jumper cables, let
the disabled vehicle sit in Ready to Drive
mode for several minutes to charge the 12V
battery. The disabled vehicle can charge the
12V battery even if the gasoline engine may
be off. The 12V battery will receive power
from the high-voltage battery instead.
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Roadside Emergencies
COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor Company
Electric and Hybrid-Electric Vehicles
Equipped With High Voltage Batteries
(Vehicle Owner/Operator/General Public)
Electric and Hybrid-Electric Vehicle
Considerations
In the event of damage or fire involving an
electric vehicle (EV) or hybrid-electric
vehicle (HEV):
• Always assume the high-voltage battery
and associated components are
energized and fully charged.
• Exposed electrical components, wires
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting/off-gassing high-voltage battery
vapors are potentially toxic and
flammable.
• Physical damage to the vehicle or
high-voltage battery may result in
immediate or delayed release of toxic,
flammable gases and fire.
Vehicle Information and General Safety
Practices
• Know the make and model of your
vehicle.
• Review the owner’ s manual and become
familiar with your vehicle’s safety
information and recommended safety
practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself. Contact an authorized Ford
Dealer or vehicle manufacturer
representative for service.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require the
same response for an electric or
hybrid-electric vehicle.
If possible
• Move your car to a safe, nearby location
and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the parking
brake, turn off the vehicle, activate the
hazard lights, and move your key(s) at
least 16 feet (5 meters) away from the
vehicle.
Always
• Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine compartment,
as a shock hazard may exist.
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Roadside Emergencies
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive, tell
them that the vehicle involved is an
electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
• As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Remain a safe distance from the vehicle
and try to stay clear of the smoke.
• Stay out of the roadway and stay out of
the way of any oncoming traffic while
awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged vehicle
with a lithium-ion battery inside a
structure or within 50 feet (15 meters) of
any structure or vehicle.
• Make sure that passenger and cargo
compartments remain ventilated (i.e.
open window, door or trunk).
• For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps to
secure and discharge the high-voltage
battery.
• For vehicles in Canada, notify Ford Motor
Company 1-800-565-3673 (then follow
the prompts on the voice response
menu), an authorized Ford dealer or
service center as soon as possible as
there may be other steps to secure and
discharge the high-voltage battery.
• Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear gurgling
or bubbling from the high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the safety belt pretensioners.
The horn and indicators will turn off when:
• You press the hazard control button.
• You press the panic button on the remote
entry transmitter (if equipped).
• Your vehicle runs out of power.
Spinout Detection
If a spinout is detected, the vehicle comes
to a stop and the hazard warning flashers
come on. A message that states the spinout
hazards are activated will appear on the
instrument cluster. The message may not
appear if your vehicle runs out of power.
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Roadside Emergencies
Once the hazard warning flashers have been
activated, you can turn them off by:
• Pressing the hazard warning flasher
button.
• Pressing the remote control unlock
button.
• Pressing the remote control panic button.
• Cycling the ignition on and off twice.
TRANSPORTING THE VEHICLE
E143886
If you need to have your vehicle towed,
contact a professional towing service, or if
you are a member of a roadside assistance
program, your roadside assistance service
provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Lincoln
Motor Company has not approved a slingbelt
towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other
means.
Lincoln Motor Company produces a towing
manual for all authorized tow truck operators.
Have your tow truck operator refer to this
manual for proper hook-up and towing
procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the front
wheels off the ground. When towing in this
manner, the rear wheels can remain on the
ground.
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Roadside Emergencies
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents damage
to the transmission.
Towing an all-wheel drive vehicle requires
that all wheels be off the ground, such as
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission, all-wheel drive system and
vehicle.
TOWING POINTS
Due to local market requirements in some
countries, some vehicles may be equipped
with a recovery hook.
Recovery Hook Location
If your vehicle is equipped with a screw-in
recovery hook, it is located with the spare
tire kit.
Installing the Recovery Hook
There is an installation point for the recovery
hook located behind the fascia.
Note: The screw-in recovery hook has a
left-hand thread. Turn it counterclockwise to
install it. Make sure that the recovery hook
is fully tightened.
E146284
E188420
Remove the recovery hook cover by prying
it off at the notch with a screwdriver or similar
object.
Note: Use a soft cloth to cover the prying
tool. This helps prevent scratch marks to the
vehicle's paint.
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Roadside Emergencies
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line provides warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs are made
using Lincoln or Motorcraft parts, or
remanufactured or other parts that are
authorized by Lincoln.
Away From Home
If you are away from home when your vehicle
needs service, contact the Lincoln Client
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.
In the United States:
Mailing address
Lincoln Motor Company
Client Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-521-4140
TDD for the hearing impaired:
1-800-232-5952
Web Address
www.LincolnOwner.com
These are some of the items that can be
found online:
• United States dealer locator by Dealer
Name, City, State or ZIP Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Lincoln Extended Service Plans.
• Lincoln Original Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship Centre
Lincoln Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 1C8
Telephone
1-800-387-9333
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Customer Assistance
Web Address
www.LincolnCanada.com
Online Resources
Twitter English
@LincolnMotorCA
Twitter French
@LincolnQC
Instagram
@LincolnMotorCA
Facebook
/LincolnMotorCA
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are receiving,
follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.
2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Lincoln Motor Company policies,
please contact the Lincoln Client
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Client Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle’ s current odometer reading.
In some states, you must directly notify
Lincoln in writing before pursuing remedies
under your state’s warranty laws. Lincoln is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute must
be submitted to the BBB AUTO LINE before
taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by
state law, before pursuing replacement or
repurchase remedies provided by certain
state laws. This dispute handling procedure
is not required prior to enforcing state
created rights or other rights which are
independent of the Magnuson-Moss
Warranty Act or state replacement or
repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s applicable
express warranty after a reasonable number
of attempts, the manufacturer shall be
required to either replace the vehicle with
one substantially identical or repurchase the
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Customer Assistance
vehicle and reimburse the buyer in an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use). The consumer
has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first 18000
miles (29 000 km), whichever occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than
30 calendar days (not necessarily all at
one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the need
for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the claim.
If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, you
may participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.
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Customer Assistance
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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Customer Assistance
In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’ s award is binding on both you and
Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower than
is recommended for your vehicle, contact
our Customer Relationship Center.
The use of leaded fuel in your vehicle without
proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using leaded fuel may also result in difficulty
importing your vehicle back into the United
States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the Commonwealth
of the Northern Mariana Islands (CNMI),
America Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free Number:
(800) 841-FORD (3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico, contact
the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
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Customer Assistance
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi Arabia:
8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Motor
Company by emailing [email protected].
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership’ s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by
their website:
www.helminc.com
(Items in this catalog may be purchased by
credit card, check or money order.)
Obtaining a French Owner’s Manual
French Owner’s Manual can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.
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REPORTING SAFETY DEFECTS
(U.S. ONLY)
E142557
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford
Motor Company.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer, or
Ford Motor Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-index-76.htm (English)Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-index-76.htm (French)Website
1–800–333–0510Phone
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Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance
FUSE SPECIFICATION CHART
Power Distribution Box
WARNINGS
Always disconnect the battery before
servicing high-current fuses.
WARNINGS
To reduce risk of electrical shock,
always replace the cover to the power
distribution box before reconnecting the
battery or refilling fluid reservoirs.
The power distribution box is in the engine
compartment. It has high-current fuses that
protect your vehicle's main electrical systems
from overloads.
If you disconnect and reconnect the battery,
you will need to reset some features. See
Changing the 12V Battery (page 306).
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Fuses
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Wiper Motor 2.
25A
3
1
Not used.–2
Rain sensor.
15A
1
3
Blower motor relay.–4
Power point 3 - back of console.
20A
3
5
Not used.–6
Powertrain control module - vehicle power 1.
20A
1
7
Powertrain control module power.
Powertrain control module - vehicle power 2.
20A
1
8
Emissions components.
Powertrain control module relay.–9
Power point 1 - driver front.
20A
3
10
Powertrain control module - vehicle power 4.
15A
2
11
Ignition coils.
Powertrain control module - vehicle power 3.
15A
2
12
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Non-emissions components.
Fuel door mechanism.
15A
1
13
Not used.–14
Run/start relay.–15
Power point 2 - console.
20A
3
16
Not used.–17
Powertrain and hybrid powertrain control module - keep
alive power.
10A
1
18
Run/start electronic power assist steering.
10A
1
19
Run/start lighting.
10A
1
20
Adaptive cruise control.
Run/start transmission switch.
15A
1
21
HEV inverter.
USB smart charger.
5A
1
22
Run/start: blind spot information system, rear view camera,
heads-up display, shifter.
15A
1
23
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Not used.–24
Run/start anti-lock brake system.
10A
2
25
Run/start powertrain control module.
10A
2
26
Not used.–27
Right hand side headlamp ballast.
20A
1
28
Left hand side headlamp ballast.
20A
1
29
Not used.–30
Not used.–31
HEV/PHEV pulse width modulated fan relay.–32
Not used.–33
Not used.–34
Not used.–35
HEV battery electronic control module fan.
15A
2
36
Not used.–37
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Vacuum pump #1 relay.–38
Vacuum pump #2 relay.–39
Fuel pump relay.–40
Horn relay.–41
Not used.–42
Fuel door motor.
10A
1
43
Not used.–44
Vacuum pump monitor.
5A
1
45
Not used.–46
Brake on/off switch.
10A
2
47
Horn.
20A
1
48
Air flow monitor.
5A
1
49
Battery energy control module.
15A
1
50
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Hybrid content vehicle power 1.
15A
2
51
Hybrid powertrain control module.
Hybrid content vehicle power 2.
15A
2
52
Battery energy control module.
Multi-contour seats.
10A
1
53
Hybrid content vehicle power 3.
10A
2
54
Coolant pump.
Hybrid content vehicle power 4.
10A
2
55
Air conditioning compressor.
1
Micro fuse.
2
Dual micro fuse.
3
M-type fuse.
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Fuses
Power Distribution Box - Bottom
E145983
There are fuses located on the bottom of the
fuse box. To access the bottom of the fuse
box, do the following:
1. Release the two latches, located on both
sides of the fuse box.
2. Raise the inboard side of the fuse box
from the cradle.
3. Move the fuse box toward the center of
the engine compartment.
4. Pivot the outboard side of the fuse box
to access the bottom side.
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Fuses
E144949
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Fuel pump feed.
30A
1
56
Not used.-57
Not used.-58
Vacuum pump relay.
40A
1
59
Pulse width modulated fan.
40A
1
60
Not used.-61
Body control module 1.
50A
2
62
Not used.-63
Not used.-64
Front heated seat.
20A
1
65
Not used.-66
Body control module 2.
50A
2
67
Heated rear window.
40A
1
68
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Anti-lock brake system valves.
30A
1
69
Passenger seat.
30A
1
70
Not used.-71
Panoramic roof #1.
30A
1
72
Moonroof.
Rear climate controlled seats.
20A
1
73
Driver seat module.
30A
1
74
Not used.-75
e-Shifter.
20A
1
76
Front climate controlled seats.
30A
1
77
Not used.-78
Blower motor.
40A
2
79
Power decklid.
30A
1
80
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Inverter.
40A
1
81
Anti-lock brake system pump.
60A
2
82
Wiper motor #1.
25A
1
83
Not used.-84
Panoramic roof #2.
30A
1
85
1
M-type fuse.
2
J-type fuse.
Passenger Compartment Fuse Panel
The fuse panel is under the instrument panel
to the left of the steering column.
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Fuses
E145984
Protected componentsFuse amp ratingFuse or relay number
Lighting (ambient, glove box, vanity, dome, trunk).
10A
1
1
Lumbar.
7.5A
1
2
Driver door unlock.
20A
1
3
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Not used (spare).
5A
1
4
Subwoofer amplifier.
20A
1
5
Not used (spare).
10A
2
6
Not used (spare).
10A
2
7
Not used (spare).
10A
2
8
Rear seat entertainment module.
10A
2
9
Power trunk logic.
5A
2
10
Keypad.
Cellphone passport module.
Not used (spare).
5A
2
11
Climate control.
7.5A
2
12
Gear shift.
Steering wheel column.
7.5A
2
13
Instrument cluster.
Datalink logic.
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Extended power module.
10A
2
14
Datalink/Gateway module.
10A
2
15
Decklid release.
15A
1
16
Child lock.
Not used (spare).
5A
2
17
Push button start/stop.
5A
2
18
Extended power module.
7.5A
2
19
Adaptive headlamps.
7.5A
2
20
Humidity and in-car temperature.
5A
2
21
Pedestrian sounder.
5A
2
22
Delayed accessory (power inverter, moonroof, all smart
window, driver window switch pack).
10A
1
23
Rear sunshade.
Panoramic roof.
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Central lock/unlock.
20A
1
24
Driver door (window, mirror).
30A
1
25
Front passenger door (window, mirror).
30A
1
26
Moonroof.
30A
1
27
Amplifier.
20A
1
28
Rear driver side door (window).
30A
1
29
Rear passenger side door (window).
30A
1
30
Not used (spare).
15A
1
31
Voice control.
10A
1
32
Display.
Radio frequency receiver.
Radio.
20A
1
33
Active noise control.
CD changer.
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Run/start (fuse #19, 20, 21, 22, 35, 36, 37, circuit breaker).
30A
1
34
Not used (spare).
5A
1
35
Auto-dimming rear view mirror.
15A
1
36
Heated rear seats.
Continuous control damping suspension module.
Heated steering wheel.
20A
1
37
Not used (spare).30A38
1
Micro fuse.
2
Dual micro fuse.
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Fuses
CHANGING A FUSE
Fuses
WARNING
Always replace a fuse with one that
has the specified amperage rating.
Using a fuse with a higher amperage rating
can cause severe wire damage and could
start a fire.
E217331
If electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses before
replacing any electrical components.
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Fuses
Fuse Types
E207206
Fuse TypeCallout
Micro 2A
Micro 3B
MaxiC
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Fuses
Fuse TypeCallout
MiniD
M CaseE
J CaseF
J Case Low ProfileG
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Fuses
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running.
1. Set the parking brake and shift to park
(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
E142457
1. To open the hood, go inside the vehicle
and pull the hood release handle located
under the left-hand side of the instrument
panel.
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Maintenance
2. Go to the front of the vehicle and find the
secondary release lever, which is located
under the front of the hood, near the
Lincoln badge.
3. Release the hood latch by pushing the
secondary release lever to your left,
toward the passenger side of the vehicle.
4. Raise the hood. A gas strut will support
the hood.
5. To close the hood, lower the hood and
apply closing force to the hood as it
drops the last 8 to 11 inches (20 to 30
centimeters).
Note: Make sure that the hood is closed fully
before operating your vehicle. A warning
indicator will appear in the information
display if not closed properly.
UNDER HOOD OVERVIEW
WARNING
The inverter system controller contains
various high-voltage components that
can cause serious bodily harm or death. The
inverter system controller is not serviceable
and should never be touched, probed, or
tampered with.
Note: Do not attempt to service any of the
high-voltage components or wiring. For
easier identification, the high-voltage wiring
insulation is color coated orange.
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Maintenance
A
I FGH
E
B
C
D
E146046
Engine coolant reservoir. See Engine Coolant Check (page 300).A
Engine oil filler cap. See Engine Oil Check (page 299).B
Air filter. See Changing the Engine Air Filter (page 313).C
Brake fluid reservoir. See Brake Fluid Check (page 305).D
Engine compartment fuse box. See Fuses (page 276).E
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Maintenance
Inverter system controller.F
Inverter system controller coolant reservoir. See Engine Coolant Check (page 300).G
Engine oil dipstick. See Engine Oil Dipstick (page 299).H
Washer system fluid reservoir. See Washer Fluid Check (page 306).I
ENGINE OIL DIPSTICK
A B
E169062
MINA
MAXB
ENGINE OIL CHECK
Note: Check the level before starting the
engine.
Note: Make sure that the level is between
the MIN and the MAX marks.
1. Make sure that your vehicle is on level
ground.
2. Turn the engine off and wait 10 minutes
for the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with a
clean, lint-free cloth. Replace the dipstick
and remove it again to check the oil level.
If the level is at the MIN mark, add oil
immediately.
Adding Engine Oil
Note: Do not remove the filler cap when the
engine is running.
Note: Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage.
E142732
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Maintenance
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol conforms
to the current engine and emission system
protection standards and fuel economy
requirements of the International Lubricants
Specification Advisory Committee (ILSAC).
1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 354).
3. Replace the filler cap. Turn it until you
feel a strong resistance.
OIL CHANGE INDICATOR RESET
Use the information display controls on the
steering wheel to reset the oil change
indicator.
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,
then from this menu scroll to
the following message.
Settings
Press the right arrow button,
then from this menu scroll to
the following message.
Vehicle
Press the right arrow button,
then from this menu scroll to
the following message.
Oil Life
Press and hold the OK button
until the instrument cluster
displays the following
message.
Hold OK to
Reset
Reset Successful
When the oil change indicator
resets the instrument cluster
displays 100%.
Remaining Life
{00}%
Action and descriptionMessage
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling system
can burn you badly. Also, spilling coolant on
hot engine parts can burn you.
Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine coolant
could make it difficult to see through the
windshield.
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Maintenance
WARNINGS
To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure relief cap.
The cooling system is under pressure. Steam
and hot liquid can come out forcefully when
you loosen the cap slightly.
Do not add coolant further than the
MAX mark.
Your vehicle has two separate cooling
systems. One for cooling the engine and a
separate system for cooling the inverter
system controller that is specific to the hybrid
operating system. The two systems operate
similarly, with the inverter system controller
cooling system generally operating at a lower
temperature and pressure.
When the engine is cold, check the
concentration and level of the coolant at the
intervals listed in the scheduled maintenance
information. See Scheduled Maintenance
(page 479).
Note: Make sure that the coolant level is
between the MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Maintain coolant concentration within 48%
to 50%, which equates to a freeze point
between -30°F (-34°C) and -34°F (-37°C).
Coolant concentration should be checked
using a refractometer. We do not recommend
the use of hydrometers or coolant test strips
for measuring coolant concentration.
Adding Coolant
WARNING
Never remove the coolant reservoir
cap while the engine is running or hot.
Note: Automotive fluids are not
interchangeable. Do not use coolant or
windshield washer fluid outside of its
specified function and vehicle location.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
It is very important to use prediluted coolant
approved to the correct specification in order
to avoid plugging the small passageways in
the engine cooling system. See Capacities
and Specifications (page 358). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine or
cooling system components and may not be
covered by the vehicle Warranty.
Note: Coolants marketed for all makes and
models may not be approved to Ford
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the following:
1. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.
2. Add prediluted coolant approved to the
correct specification. See Capacities and
Specifications (page 354).
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Maintenance
3. Add enough prediluted coolant to reach
the correct level.
4. Replace the coolant reservoir cap, turn
it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant
reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.
Note: If prediluted coolant is not available,
use the approved antifreeze concentrate
diluting it to 50/50 with distilled water. See
Capacities and Specifications (page 354).
Using water that has not been deionised
may contribute to deposit formation,
corrosion or plugging of the small cooling
system passageways.
If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your vehicle
checked as soon as possible. Operating an
engine with a low level of coolant can result
in engine overheating and possible engine
damage.
Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
Note: In case of emergency, you can add a
large amount of water without coolant in
order to reach a vehicle service location.
Water alone, without coolant, can cause
engine damage from corrosion, overheating
or freezing. When you reach a service
location, you must have the cooling system
drained, flushed and refilled using the
correct specification prediluted coolant or
antifreeze concentrate. See Capacities and
Specifications (page 354).
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of the
coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process is
not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community’s regulations and standards for
recycling and disposing of automotive fluids.
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Maintenance
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60% provides
improved freeze point protection.
Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and may
cause engine damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the coolant
and may cause engine damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in the
scheduled maintenance information, the
coolant should be changed. Add prediluted
coolant approved to the correct specification.
See Capacities and Specifications (page
354).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient temperature,
vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the coolant
temperature gauge moves toward the red
zone:
A warning lamp illuminates and a
message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating cylinder
operation. Each disabled cylinder acts as an
air pump and cools the engine.
When this occurs, your vehicle still operates,
however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you can
re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
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When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will have
limited power, will not be able to maintain
high-speed operation, and may completely
shut down without warning, potentially losing
engine power, power steering assist, and
power brake assist, which may increase the
possibility of a crash resulting in serious
injury.
Never remove the coolant reservoir
cap while the engine is running or hot.
Your vehicle has limited engine power when
in the fail-safe mode, drive your vehicle with
caution. Your vehicle does not maintain
high-speed operation and the engine may
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside
assistance program, we recommend that
you contact your roadside assistance
service provider.
3. If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management (If Equipped)
WARNING
To reduce the risk of crash and injury,
be prepared that the vehicle speed
may reduce and the vehicle may not be able
to accelerate with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach higher a
temperature during severe operating
conditions, for example ascending a long or
steep grade in high ambient temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
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You may notice a reduction in vehicle speed
caused by reduced engine power. In order
to manage the engine coolant temperature.
Your vehicle may enter this mode if certain
high-temperature and high-load conditions
take place. The amount of speed reduction
depends on vehicle loading, grade and
ambient temperature. If this occurs, there is
no need to pull off the road. You can
continue to drive your vehicle.
The air conditioning may automatically turn
on and off during severe operating
conditions to protect the engine from
overheating. When the coolant temperature
decreases to the normal operating
temperature, the air conditioning turns on.
If the coolant temperature gauge moves fully
into the red zone, or if the coolant
temperature warning or service engine soon
messages appear in your information display,
do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P).
2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. After
several minutes, if the temperature does
not drop, follow the remaining steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the
engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and change
the transmission fluid at the correct service
interval. See Scheduled Maintenance (page
479). Your transmission does not consume
fluid. However, the fluid level should be
checked if the transmission is not working
properly, (i.e., if the transmission slips or
shifts slowly) or if you notice some sign of
fluid leakage.
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
BRAKE FLUID CHECK
WARNINGS
Do not use any fluid other than the
recommended brake fluid as this will
reduce brake efficiency. Use of incorrect fluid
could result in the loss of vehicle control,
serious personal injury or death.
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Maintenance
WARNINGS
Only use brake fluid from a sealed
container. Contamination with dirt,
water, petroleum products or other materials
may result in brake system damage or failure.
Failure to adhere to this warning could result
in the loss of vehicle control, serious
personal injury or death.
Do not allow the fluid to touch your
skin or eyes. If this happens, rinse the
affected areas immediately with plenty of
water and contact your physician.
A fluid level between the MAX and
MIN lines is within the normal
operating range and there is no need to add
fluid. A fluid level not in the normal operating
range could compromise the performance
of the system. Have your vehicle checked
immediately.
To avoid fluid contamination, the reservoir
cap must remain in place and fully tight,
unless you are adding fluid.
Only use fluid that meets Ford specifications.
See Capacities and Specifications (page
354).
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze protection.
Failure to use washer fluid with antifreeze
protection in cold weather could result in
impaired windshield vision and increase the
risk of injury or accident.
Note: The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.
Only use a washer fluid that meets Ford
specifications. See Capacities and
Specifications (page 354).
State or local regulations on volatile organic
compounds may restrict the use of methanol,
a common windshield washer antifreeze
additive. Washer fluids containing
non-methanol antifreeze agents should be
used only if they provide cold weather
protection without damaging the vehicle’s
paint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosive
gases which can cause personal injury.
Therefore, do not allow flames, sparks or
lighted substances to come near the battery.
When working near the battery, always shield
your face and protect your eyes. Always
provide correct ventilation.
When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the vent
caps, resulting in personal injury and damage
to the vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners.
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WARNINGS
Keep batteries out of reach of children.
Batteries contain sulfuric acid. Avoid
contact with skin, eyes or clothing. Shield
your eyes when working near the battery to
protect against possible splashing of acid
solution. In case of acid contact with skin or
eyes, flush immediately with water for a
minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a
physician immediately.
Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after handling.
Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.
When a battery replacement is required, you
must use a recommended replacement
battery that matches the electrical
requirements of the vehicle.
Note: If your vehicle has a battery cover,
after cleaning or replacing the battery, make
sure you reinstall it.
Note: See an authorized dealer for battery
access, testing, or replacement.
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection directly
to the battery negative post. This can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
Because your vehicle’s engine is
electronically-controlled by a computer,
some engine control settings are maintained
by power from the battery. Some engine
computer settings, like the idle trim and fuel
trim strategy, optimize the driveability and
performance of the engine. The clock and
radio station presets are also maintained in
memory by power from the low-voltage
battery. These settings are erased when a
technician disconnects and connects the
low-voltage battery.
To restore the settings, do the following:
Note: Until you switch the ignition to the on
position, you will receive a message in your
information display stating that your vehicle
is not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your
vehicle.
5. Run the engine until it reaches normal
operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio System
(page 363). Reset the power windows
bounce-back feature. See Windows and
Mirrors (page 92). Reset the radio station
presets. See Audio System (page 363).
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6. Allow the engine to idle for at least one
minute.
7. Drive the vehicle at least 10 mi (16 km) to
completely relearn the idle trim and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel trim
strategy.
Note: Certain features may not operate if
the battery monitor system is not reset with
a scan tool following a jump start or battery
replacement. Normal electrical accessory
operation should resume after your vehicle
is left undisturbed for 8 hours.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30 days
without recharging the battery, we
recommend that you disconnect the battery
cables to maintain battery charge for quick
starting.
CHECKING THE WIPER BLADES
E142463
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid or
water applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
Replace the wiper blades at least annually
for optimum performance.
You can improve poor wiper quality by
cleaning the wiper blades and the
windshield.
Note: Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
E129990
1
1
2
1. Pull the wiper blade and arm away from
the glass. Press the locking buttons
together.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place.
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ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are properly
aimed at the assembly plant. If your vehicle
has been in an accident, the alignment of
your headlamps should be checked by your
authorized dealer.
Headlamp Aiming Target
E142592
8 feet (2.4 meters)A
Center height of lamp to groundB
25 feet (7.6 meters)C
Horizontal reference lineD
Vertical Aim Adjustment Procedure
1. Park the vehicle directly in front of a wall
or screen on a level surface,
approximately 25 feet (7.6 meters) away.
2. Measure the height of the headlamp bulb
center from the ground and mark an 8
foot (2.4 meter) horizontal reference line
on the vertical wall or screen at this
height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to
illuminate the wall or screen and open
the hood.
E142465
4. On the wall or screen you will observe a
flat zone of high intensity light located at
the top of the right hand portion of the
beam pattern. If the top edge of the high
intensity light zone is not at the horizontal
reference line, the headlamp will need
to be adjusted.
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E150095
5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to adjust the vertical aim of the
headlamp. The horizontal edge of the
brighter light should touch the horizontal
reference line.
6. Close the hood and turn off the lamps.
Horizontal Aim Adjustment
The horizontal aim does not require any
adjustment for this vehicle. If a fault occurs,
have the system checked by an authorized
dealer.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to accommodate
normal changes in pressure. Condensation
can be a natural by-product of this design.
When moist air enters the lamp assembly
through the vents, there is a possibility that
condensation can occur when the
temperature is cold. When normal
condensation occurs, a thin film of mist can
form on the interior of the lens. The thin mist
eventually clears and exits through the vents
during normal operation. Clearing time may
take as long as 48 hours under dry weather
conditions.
Examples of acceptable condensation are:
• Presence of thin mist (no streaks, drip
marks or droplets).
• Fine mist covers less than 50% of the
lens.
Examples of unacceptable moisture (usually
caused by a lamp water leak) are:
• Water puddle inside the lamp.
• Large water droplets, drip marks or
streaks present on the interior of the lens.
Take your vehicle to a dealer for service if
any of the above conditions of unacceptable
moisture are present.
Replacing Bulbs
For replacing bulbs, see your authorized
dealer.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the chart
below. Headlamp bulbs must be marked with
an authorized “D.O.T.” for North America to
make sure they have the proper lamp
performance, light brightness, light pattern,
and safe visibility. The correct bulbs will not
damage the lamp assembly or void the lamp
assembly warranty and will provide quality
bulb illumination time.
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Trade nameFunction
LEDHeadlamp high beam - high series
HIDHeadlamp high beam - low series
LEDHeadlamp low beam - high series
HIDHeadlamp low beam - low series
LEDSide marker lamp - front
LEDPark lamp - front
LEDSignature lamp
LEDDaytime running lamp
LEDTurn lamp - front
LEDTail and brake lamp
LEDReverse lamp
LEDTurn lamp - rear
LEDSide marker lamp - rear
LEDLicense plate lamp
LEDTrunk lamp
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Trade nameFunction
LEDHigh-mount brake lamp
LEDSide repeater lamp
LEDGlove compartment lamp
LEDInterior lamp
To replace any bulb, see your authorized dealer.
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CHANGING THE ENGINE AIR
FILTER
WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running.
When changing the air filter element, use
only the air filter element listed. See
Capacities and Specifications (page 354).
Change the air filter element at the proper
interval. See Scheduled Maintenance (page
479).
Note: Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may be
void for any damage to the engine if the
correct air filter element is not used.
E146048
1. Loosen the 5 bolts on the air cleaner
cover.
2. Remove the air cleaner cover.
3. Remove the engine air filter element from
the engine air cleaner assembly.
4. Wipe any dirt or debris from the air filter
housing and cover to make sure no dirt
gets in the engine and to make sure you
have a good seal.
5. Install the new engine air filter element
to the engine air cleaner assembly.
6. Install the air cleaner cover.
7. Tighten the 5 bolts to the air cleaner
cover.
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GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has
many quality products available to clean your
vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
Materials
SpecificationName
-Motorcraft Bug and Tar Remover
ZC-42
-Motorcraft Custom Bright Metal Cleaner
ZC-15
ESR-M14P4-AMotorcraft® Detail Wash
ZC-3-A
-Motorcraft Engine Shampoo and Degreaser (U.S.)
ZC-20 (U.S.)
-Engine Shampoo
-Motorcraft Leather and Vinyl Cleaner
ZC-56
-Multi-Purpose Cleaner
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concentrate with Bitterant (U.S.)
ZC-32-B2 (U.S.)
-Professional Strength Carpet and Upholstery Cleaner
ZC-54
-Motorcraft Spot and Stain Remover (U.S.)
ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner (U.S.)
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SpecificationName
ZC-23 (U.S.)
-Motorcraft® Wheel and Tire Cleaner
ZC-37-A
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH shampoo,
we recommend Motorcraft Detail Wash.
• Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle’ s paintwork or trim over time. We
recommend Motorcraft Bug and Tar
Remover.
• Remove any exterior accessories, for
example antennas, before entering a car
wash.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Exterior Chrome Parts
• Apply a high quality-cleaning product to
bumpers and other chrome parts. Follow
the manufacturer’s instructions. We
recommend Motorcraft Custom Bright
Metal Cleaner.
• Do not apply the cleaning product to hot
surfaces. Do not leave the cleaning
product on chrome surfaces longer than
the time recommended.
• Using other non-recommended cleaners
can result in severe and permanent
cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
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Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease spots
are present, we recommend Motorcraft Bug
and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa).
• Do not use water hotter than 179°F (82°C).
• Use a spray with a 40° wide spray angle
pattern.
• Keep the nozzle at a 12 in (305 mm)
distance and 90° angle to your vehicle's
surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Flush the complete underside of your vehicle
frequently. Keep body and door drain holes
free of debris or foreign material.
Under Hood
For removing black rubber marks from under
the hood we recommend Motorcraft Wheel
and Tire Cleaner or Motorcraft Bug and Tar
Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your vehicle
in a shaded area out of direct sunlight.
Always wash your vehicle before applying
wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’s instructions to
apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact with
any non-body (low-gloss black) colored
trim. The wax will discolor or stain the
parts over time.
• Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should feel
smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
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When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold water
to avoid cracking the engine block or
other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or the
area in and around these locations.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a non-abrasive
glass cleaner. When cleaning the interior
of the windshield, avoid getting any glass
cleaner on the instrument panel or door
panels. Wipe any glass cleaner off these
surfaces immediately.
• For windshields contaminated with tree
sap, chemicals, wax or bugs, clean the
entire windshield using steel wool (no
greater than 0000 grade) in a circular
motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle’ s safety belts, as
these actions may weaken the belt webbing.
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong detergents. Such
products could contaminate the side airbag
system and affect performance of the side
airbag in a collision.
Note: Follow the same procedure for
cleaning leather seats when cleaning leather
interior. See Cleaning Leather Seats (page
320).
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Note: Do not use household cleaning
products or glass cleaners, which can stain
and discolor the fabric and affect the flame
retardant abilities of the seat materials.
For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
• Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength Carpet
& Upholstery Cleaner.
For grease or tar stains:
• Spot clean the area with Motorcraft Spot
and Stain Remover (Motorcraft
Multi-Purpose Cleaner in Canada).
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate) or
the ring will set.
Cleaning Alcantara Microfiber Cloth
Fabric (If Equipped)
Note: Alcantara microfiber cloth fabric is
made of polyester microfiber with
micro-porous polyurethane. Using
commercially available fabric cleaners can
cause permanent damage.
Note: Do not use commercially available
leather and vinyl cleaning products on
Alcantara microfiber cloth fabric.
Note: Some vehicles may have Alcantara
microfiber cloth fabric on the seats,
headliner, floor mats and door panels.
Depending on the type of stain, use water,
lemon juice or pure ethyl alcohol when
cleaning. For cleaning Alcantara microfiber
cloth, refer to the following chart:
Cleaning ProcedureType of Stain
Use lukewarm water and rinse by dabbing with clean water.Fruit juice, jam, jelly, syrup or ketchup.
Use cold water and rinse by dabbing with clean water. Avoid warm
water because it makes these substances coagulate.
Blood, egg, excrement or urine.
Use lukewarm water. If the color remains, treat with lemon juice and
then rinse.
Liquor, alcoholic beverages, wine, beer, cola and tea.
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Cleaning ProcedureType of Stain
Use lukewarm water and rinse by dabbing with clean water.Indelible pencil, cocoa, chocolate, pastry with cream or chocolate, ice
cream or mustard.
Use lemon juice, wipe with lukewarm water and rinse by dabbing with
clean water.
Vinegar, hair gel, tomato sauce or coffee with sugar.
Use ethyl alcohol, then dab with water.Dye transfer and all other stains.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents or strong
detergents when cleaning the steering
wheel or instrument panel to avoid
contamination of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats (page
320).
Clean the instrument panel and cluster lens
with a clean, damp and soft cloth, then use
a clean, dry and soft cloth to dry these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from undesirable
windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these may
damage the finish of the instrument
panel, interior trim and cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft
cloth as quickly as possible.
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2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially available
leather cleaning product for automotive
interiors. Test any cleaner or stain
remover on an inconspicuous area.
3. Alternatively, wipe the surface with a
clean, soft cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
4. If necessary, apply more soap and water
solution or cleaning product to a clean,
soft cloth and press it onto the soiled
area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a
clean, damp cloth, use a rubbing motion
for 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (If
Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft cloth.
For cleaning and removing stains such as
dye transfer, use Motorcraft Premium Leather
and Vinyl Cleaner or a commercially available
leather cleaning product for automotive
interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
You should:
• Remove dust and loose dirt with a
vacuum cleaner.
• Clean and treat spills and stains as soon
as possible.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended specifically
for rubber, vinyl and plastics.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle’ s color. Your vehicle color
code is printed on a sticker on the front,
left-hand side door jamb. Take your color
code to your authorized dealer to make sure
you get the correct color.
Before repairing minor paint damage, use a
cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Always read the instructions before using
cleaning products.
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CLEANING THE ALLOY WHEELS
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
Note: Some automatic car washes may
cause damage to the finish on your wheel
rims and covers.
Note: Industrial-strength or heavy-duty
cleaners in combination with brush agitation
to remove brake dust and dirt, could wear
away the clear coat finish over a period time.
Note: Do not use hydrofluoric acid-based or
high caustic-based wheel cleaners, steel
wool, fuels or strong household detergents.
Note: If you intend parking your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This will reduce the risk of increased
corrosion of the brake discs.
Alloy wheels and wheel covers are coated
with a clear coat paint finish. To maintain
their condition we recommend that you:
• Clean the wheels weekly using
Motorcraft Wheel and Tire Cleaner. Apply
using manufacturer's instructions.
• Use a sponge to remove heavy deposits
of dirt and brake dust accumulation.
• Rinse thoroughly with a strong stream of
water when you have completed the
cleaning process.
• To remove tar and grease, use Motorcraft
Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make sure
your vehicle stays in good operating
condition.
We engineer and test all motor vehicles and
their components for reliable, regular driving.
Under various conditions, long-term storage
may lead to degraded engine performance
or failure unless you use specific precautions
to preserve engine components.
General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to remove
dirt, grease, oil, tar or mud from exterior
surfaces, rear-wheel housing and the
underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary when
you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with a
light grade oil.
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• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil contains
contaminates which may cause engine
damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift through
all the gears while the engine is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel
pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling system
leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests.
• Check the exhaust for any foreign
material that may have collected during
storage.
• Check tire pressures and set tire inflation
per the Tire Label.
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• Check brake pedal operation. Drive your
vehicle 15 ft (4.5 m) back and forth to
remove rust build-up.
• Check fluid levels (including coolant, oil
and gas) to make sure there are no leaks,
and fluids are at recommended levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have any
concerns or issues.
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Vehicle Care
TIRE SEALANT AND INFLATOR KIT
Note: The temporary mobility kit contains
enough sealant compound in the canister
for one tire repair only. See your authorized
Ford dealer for replacement sealant
canisters.
The kit is located under the load floor in the
trunk. The kit consists of an air compressor
to re-inflate the tire and a canister of sealing
compound that will effectively seal most
punctures caused by nails or similar objects.
This kit will provide a temporary tire repair
allowing you to drive your vehicle up to
120 mi (200 km) at a maximum speed of
50 mph (80 km/h) to reach a tire service
location.
E175977
Air compressor (inside)A
Selector switchB
On and off buttonC
Air pressure gaugeD
Sealant bottle and canisterE
Dual purpose hose: air and repairF
Tire valve connectorG
Accessory power plugH
Casing/housingI
Bike/raft/sports ball adaptersJ
General Information
WARNING
Failure to follow these guidelines could
result in an increased risk of loss of
vehicle control, injury or death.
Note: Do not use the kit if a tire has become
severely damaged. Only punctures located
within the tire tread can be sealed with the
kit.
Do not attempt to repair punctures larger
than ¼ inch (6 millimeters) or damage to the
tire's sidewall. The tire may not completely
seal.
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Loss of air pressure may adversely affect tire
performance. For this reason:
Note: Do not drive the vehicle above 50 mph
(80 km/h).
Note: Do not drive further than 120 mi
(200 km). Drive only to the closest authorized
Ford dealer or tire repair shop to have your
tire inspected.
• Drive carefully and avoid abrupt steering
maneuvers.
• Periodically monitor tire inflation pressure
in the affected tire; if the tire is losing
pressure, have the vehicle towed.
• Read the information in the Tips for Use
of the Kit section to make sure safe
operation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
• Read all instructions and cautions fully.
• Before operating the kit, make sure your
vehicle is safely off the road and away
from moving traffic. Turn on the hazard
lights.
• Always set the parking brake to ensure
the vehicle doesn't move unexpectedly.
• Do not remove any foreign objects, such
as nails or screws, from the tire.
• When using the kit, leave the engine
running (only if the vehicle is outdoors or
in a well-ventilated area) so the
compressor does not drain the vehicle's
battery.
• Do not allow the compressor to operate
continuously for more than 15 minutes.
This will help prevent the compressor
from overheating.
• Never leave the kit unattended during
operation.
• Sealant compound contains latex. Those
with latex sensitivities should use
appropriate precautions to avoid an
allergic reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between -22°F (-30°C) and
158°F (70°C).
• Only use the sealing compound before
the use-by date. The use-by date is on a
label on the sealant canister and can be
seen through the rectangular viewing
window on the bottom of the compressor.
Check the use-by date regularly and
replace the canister after four years of
non-use.
• Do not store the kit unsecured inside the
passenger compartment of the vehicle
as it may cause injury during a sudden
stop or crash. Always store the kit in its
original location.
• After sealant use, the tire pressure
monitoring system sensor and valve stem
on the wheel must be replaced by an
authorized Ford dealer.
• Operating the kit could cause an
electrical disturbance in radio, CD, and
DVD player operation.
E175978
* When inflation only is required for
a tire or other objects, the selector
must be in the Air position.
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What to do when a Tire Is Punctured
A tire puncture within the tire's tread area
can be repaired in two stages with the kit:
• In the first stage, the tire will be reinflated
with a sealing compound and air. After
the tire has been inflated, you will need
to drive the vehicle about 3.7 mi (6 km)
to distribute the sealant in the tire.
• In the second stage, you will need to
check the tire pressure and adjust, if
necessary, to the vehicle's specified tire
inflation pressure.
First Stage: Reinflating the Tire with
Sealing Compound and Air
WARNING
Do not stand directly beside the tire
while the compressor is operating. This
could cause personal injury if the tire bursts.
Note: If the tire does not inflate to the
recommended tire pressure within 15
minutes, stop and call roadside assistance.
WARNINGS
Watch the sidewall of the tire when
inflating. If any cracks, bumps or similar
damage appears, switch the compressor off
and let the air out by means of the pressure
relief valve. Do not continue driving with this
tire. This could cause loss of vehicle control.
Do not run the engine when operating
the air compressor unless the vehicle
is outdoors or in a well-ventilated area.
Preparation: Park the vehicle in a safe, level
and secure area, away from moving traffic.
Turn the hazard lights on. Apply the parking
brake and turn the engine off. Inspect the
flat tire for visible damage.
Sealant compound contains latex. Use
appropriate precautions to avoid any allergic
reactions.
Do not remove any foreign object that has
pierced the tire. If a puncture is located in
the tire sidewall, stop and call roadside
assistance.
1. Remove the valve cap from the tire valve.
2. Unwrap the dual purpose hose (black
tube) from the back of the compressor
housing.
3. Fasten the hose to the tire valve by
turning the connector clockwise. Tighten
the connection securely.
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E175979
4. Plug the power cable into the 12-volt
power point in the vehicle.
5. Remove the warning sticker found on the
casing/housing and place it on the top of
the instrument panel or the center of the
dash.
6. Start the vehicle leave the engine running
so the compressor does not drain the
vehicle’s battery.
E175981
7. Turn dial (A) clockwise to the sealant
position. Turn the kit on by pressing the
on/off button (B).
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8. Inflate the tire to the pressure listed on
the tire label located on the driver's door
or the door jamb area. The initial air
pressure gauge reading may indicate a
value higher than the label pressure
while the sealing compound is being
pumped into the tire. This is normal and
should be no reason for concern. The
pressure gauge reading will indicate the
tire inflation pressure after about 30
seconds of operation. The final tire
pressure should be checked with the
compressor turned OFF in order to get
an accurate pressure reading.
E175982
9. When the recommended tire pressure is
reached, turn off the kit, unplug the
power cable, and disconnect the hose
from the tire valve. Re-install the valve
cap on the tire valve and return the kit to
the stowage area.
10. Immediately and cautiously, drive the
vehicle 3.7 mi (6 km) to distribute the
sealant evenly inside the tire. Do not
exceed 50 mph (80 km/h).
11. After 3.7 mi (6 km), stop and check the
tire pressure. See Second stage:
Checking tire pressure.
WARNING
If you experience any unusual
vibration, ride disturbance or noise
while driving, reduce your speed until you
can safely pull off to the side of the road and
call for roadside assistance. Failure to do so
could cause you to lose control of your
vehicle and increase the risk of personal
injury or death.
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Note: If you experience any unusual
vibration, ride disturbance or noise while
driving, do not proceed to the second stage
of this operation.
Second Stage: Checking Tire Pressure
If you have injected sealant in the tire and
the pressure is below 20 psi (1.4 bar),
continue to the next step.
Note: If the tire does not inflate to the
recommended tire pressure within 15
minutes, stop and call roadside assistance.
WARNING
The air compressor power plug may
be hot after use. Allow it to cool before
handling. Failure to do so could result in
personal injury.
Check the air pressure of your tires as
follows:
E175983
1. Remove the valve cap from the tire valve.
2. Firmly screw the air compressor hose
onto the valve stem by turning clockwise.
3. Push and turn the dial clockwise to the
air position.
4. If required, turn on the compressor and
adjust the tire to the recommended
inflation pressure shown on the tire label
located on the driver's door or door jamb
area. The tire pressure should be
checked with the compressor turned OFF
in order to get an accurate pressure
reading.
5. Remove the hoses, re-install the valve
cap on the tire and return the kit to the
stowage area.
What to do after the Tire has been
Sealed
WARNING
If you experience any unusual
vibration, ride disturbance or noise
while driving, reduce your speed until you
can safely pull off to the side of the road and
call for roadside assistance. Failure to do so
could cause you to lose control of your
vehicle and increase the risk of personal
injury or death.
After using the kit to seal your tire, you will
need to replace the sealant canister. Sealant
canisters and spare parts can be obtained
at an authorized Ford dealer. Empty sealant
canisters may be disposed of at home.
However, canisters still containing liquid
sealant should be disposed of by your local
authorized Ford dealer or tire dealer, or in
accordance with local waste disposal
regulation.
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Note: After the sealing compound has been
used, the maximum vehicle speed is 50 mph
(80 km/h) and the maximum driving distance
is 120 mi (200 km). The sealed tire should
be inspected immediately.
You can check the tire pressure any time
within the 120 mi (200 km) by performing the
steps listed previously in the Second stage:
Checking Tire Pressure procedure.
Removal of the sealant canister from the
kit
E175984
1. Unwrap the dual purpose hose (black
tube) from the compressor housing.
E175985
2. Unwrap the power cord.
E175986
3. Remove the back cover.
E175987
4. Rotate the sealant canister up 90
degrees and pull away from
casing/housing to remove.
Installation of the sealant canister to the
kit
1. With the canister held perpendicular to
the housing, insert the canister nozzle
into the connector and push until seated.
2. Rotate the canister 90 degrees down into
the housing/casing.
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E175988
3. Snap the back cover back into place.
E175989
4. Wrap the dual purpose hose (black tube)
around the channel on the bottom of the
housing/casing.
E175990
5. Wrap the power cord around the housing
and stow the accessory power plug into
its storage area.
Note: If you experience any difficulties with
the removal or installation of the sealant
canister, consult your authorized Ford dealer
for assistance.
Check and record the sealant compound’s
use-by date and make sure that it is replaced
with a fresh canister after this date. The
use-by date is on a label located on the
sealant canister and can be seen through
the rectangular viewing window on the
bottom of the kit. Replace the sealant
canister if not used after four years.
TIRE CARE
Information About Uniform Tire Quality
Grading
E142542
Tire Quality Grades apply to new
pneumatic passenger car tires. The
Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example: Treadwear 200
Traction AA Temperature A.
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These Tire Quality Grades are
determined by standards that the United
States Department of Transportation has
set.
Tire Quality Grades apply to new
pneumatic passenger car tires. They do
not apply to deep tread, winter-type
snow tires, space-saver or temporary
use spare tires, light truck or LT type
tires, tires with nominal rim diameters of
10 to 12 inches or limited production tires
as defined in Title 49 Code of Federal
Regulations Part 575.104 ©)(2).
U.S. Department of Transportation Tire
quality grades: The U.S. Department of
Transportation requires Ford Motor
Company to give you the following
information about tire grades exactly as
the government has written it.
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half (1 ½) times as well
on the government course as a tire
graded 100. The relative performance
of tires depends upon the actual
conditions of their use, however, and
may depart significantly from the norm
due to variations in driving habits,
service practices, and differences in
road characteristics and climate.
Traction AA A B C
WARNING
The traction grade assigned to this
tire is based on straight-ahead
braking traction tests, and does not
include acceleration, cornering,
hydroplaning or peak traction
characteristics.
The traction grades, from highest to
lowest are AA, A, B, and C. The grades
represent the tire’ s ability to stop on wet
pavement as measured under controlled
conditions on specified government test
surfaces of asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C
WARNING
The temperature grade for this tire
is established for a tire that is
properly inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either separately or
in combination, can cause heat buildup
and possible tire failure.
The temperature grades are A (the
highest), B and C, representing the tire’ s
resistance to the generation of heat and
its ability to dissipate heat when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
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the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance which all
passenger car tires must meet under the
Federal Motor Vehicle Safety Standard
No. 139. Grades B and A represent
higher levels of performance on the
laboratory test wheel than the minimum
required by law.
Glossary of Tire Terminology
• Tire label: A label showing the
original equipment tire sizes,
recommended inflation pressure and
the maximum weight the vehicle can
carry.
• Tire Identification Number: A
number on the sidewall of each tire
providing information about the tire
brand and manufacturing plant, tire
size and date of manufacture. Also
referred to as DOT code.
• Inflation pressure: A measure of the
amount of air in a tire.
• Standard load: A class of P-metric or
Metric tires designed to carry a
maximum load at 35 psi [37 psi (2.5
bar) for Metric tires]. Increasing the
inflation pressure beyond this
pressure will not increase the tire’s
load carrying capability.
• Extra load: A class of P-metric or
Metric tires designed to carry a
heavier maximum load at 41 psi [43
psi (2.9 bar) for Metric tires].
Increasing the inflation pressure
beyond this pressure will not
increase the tire’s load carrying
capability.
• kPa: Kilopascal, a metric unit of air
pressure.
• PSI: Pounds per square inch, a
standard unit of air pressure.
• Cold inflation pressure: The tire
pressure when the vehicle has been
stationary and out of direct sunlight
for an hour or more and prior to the
vehicle being driven for 1 mile (1.6
km).
• Recommended inflation pressure:
The cold inflation pressure found on
the Safety Compliance Certification
Label (affixed to either the door
hinge pillar, door-latch post, or the
door edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label located on the
B-Pillar or the edge of the driver’s
door.
• B-pillar: The structural member at
the side of the vehicle behind the
front door
• Bead area of the tire: Area of the tire
next to the rim.
• Sidewall of the tire: Area between
the bead area and the tread.
• Tread area of the tire: Area of the
perimeter of the tire that contacts the
road when mounted on the vehicle.
• Rim: The metal support (wheel) for a
tire or a tire and tube assembly upon
which the tire beads are seated.
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Information Contained on the Tire
Sidewall
Both U.S. and Canada Federal
regulations require tire manufacturers
to place standardized information on the
sidewall of all tires. This information
identifies and describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire Identification
Number for safety standard certification
and in case of a recall.
Information on P Type Tires
H
I
J
K
L
M
A
B
C
D
E
F
G
E142543
P215/65R15 95H is an example of a tire
size, load index and speed rating. The
definitions of these items are listed
below. (Note that the tire size, load index
and speed rating for your vehicle may
be different from this example.)
A. P: Indicates a tire, designated by the
Tire and Rim Association, that may be
used for service on cars, sport utility
vehicles, minivans and light trucks. Note:
If your tire size does not begin with a
letter this may mean it is designated by
either the European Tire and Rim
Technical Organization or the Japan Tire
Manufacturing Association.
B. 215: Indicates the nominal width of
the tire in millimeters from sidewall edge
to sidewall edge. In general, the larger
the number, the wider the tire.
C. 65: Indicates the aspect ratio which
gives the tire's ratio of height to width.
D. R: Indicates a radial type tire.
E. 15: Indicates the wheel or rim
diameter in inches. If you change your
wheel size, you will have to purchase
new tires to match the new wheel
diameter.
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F. 95: Indicates the tire's load index. It
is an index that relates to how much
weight a tire can carry. You may find this
information in your owner’s manual. If
not, contact a local tire dealer.
Note: You may not find this information
on all tires because it is not required by
federal law.
G. H: Indicates the tire's speed rating.
The speed rating denotes the speed at
which a tire is designed to be driven for
extended periods of time under a
standard condition of load and inflation
pressure. The tires on your vehicle may
operate at different conditions for load
and inflation pressure. These speed
ratings may need to be adjusted for the
difference in conditions. The ratings
range from 81 mph (130 km/h) to 186
mph (299 km/h). These ratings are listed
in the following chart.
Note: You may not find this information
on all tires because it is not required by
federal law.
Speed ratingLetter rating
81 mph (130 km/h)M
87 mph (140 km/h)N
99 mph (159 km/h)Q
106 mph (171 km/h)R
112 mph (180 km/h)S
118 mph (190 km/h)T
124 mph (200 km/h)U
130 mph (210 km/h)H
149 mph (240 km/h)V
Speed ratingLetter rating
168 mph (270 km/h)W
186 mph (299 km/h)Y
Note: For tires with a maximum speed
capability over 149 mph (240 km/h), tire
manufacturers sometimes use the letters
ZR. For those with a maximum speed
capability over 186 mph (299 km/h), tire
manufacturers always use the letters
ZR.
H. U.S. DOT Tire Identification Number:
This begins with the letters DOT and
indicates that the tire meets all federal
standards. The next two numbers or
letters are the plant code designating
where it was manufactured, the next two
are the tire size code and the last four
numbers represent the week and year
the tire was built. For example, the
numbers 317 mean the 31st week of
1997. After 2000 the numbers go to four
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digits. For example, 2501 means the
25th week of 2001. The numbers in
between are identification codes used
for traceability. This information is used
to contact customers if a tire defect
requires a recall.
I. M+S or M/S: Mud and Snow, or
AT: All Terrain, or
AS: All Season.
J. Tire Ply Composition and Material
Used: Indicates the number of plies or
the number of layers of rubber-coated
fabric in the tire tread and sidewall. Tire
manufacturers also must indicate the ply
materials in the tire and the sidewall,
which include steel, nylon, polyester,
and others.
K. Maximum Load: Indicates the
maximum load in kilograms and pounds
that can be carried by the tire. Refer to
the Safety Compliance Certification
Label (affixed to either the door hinge
pillar, door-latch post, or the door edge
that meets the door-latch post, next to
the driver's seating position), for the
correct tire pressure for your vehicle.
L. Treadwear, Traction and
Temperature Grades:
• Treadwear The treadwear grade is
a comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well
on the government course as a tire
graded 100.
• Traction: The traction grades, from
highest to lowest are AA, A, B, and
C. The grades represent the tire's
ability to stop on wet pavement as
measured under controlled
conditions on specified government
test surfaces of asphalt and concrete.
A tire marked C may have poor
traction performance.
• Temperature: The temperature
grades are A (the highest), B and C,
representing the tire's resistance to
the generation of heat and its ability
to dissipate heat when tested under
controlled conditions on a specified
indoor laboratory test wheel.
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M. Maximum Permissible Inflation
Pressure: Indicates the tire
manufacturers' maximum permissible
pressure or the pressure at which the
maximum load can be carried by the tire.
This pressure is normally higher than the
vehicle manufacturer's recommended
cold inflation pressure which can be
found on the Safety Compliance
Certification Label (affixed to either the
door hinge pillar, door-latch post, or the
door edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label which is located
on the B-Pillar or the edge of the driver’ s
door. The cold inflation pressure should
never be set lower than the
recommended pressure on the vehicle
label.
The tire suppliers may have additional
markings, notes or warnings such as
standard load, radial tubeless, etc.
Additional Information Contained on
the Tire Sidewall for LT Type Tires
Note: Tire Quality Grades do not apply
to this type of tire.
A
B
C
B
D
E142544
LT type tires have some additional
information beyond those of P type tires;
these differences are described below.
A. LT: Indicates a tire, designated by the
Tire and Rim Association, that is
intended for service on light trucks.
B. Load Range and Load Inflation
Limits: Indicates the tire's load-carrying
capabilities and its inflation limits.
C. Maximum Load Dual lb (kg) at psi
(kPa) cold: Indicates the maximum load
and tire pressure when the tire is used
as a dual; defined as four tires on the
rear axle (a total of six or more tires on
the vehicle).
D. Maximum Load Single lb (kg) at psi
(kPa) cold: Indicates the maximum load
and tire pressure when the tire is used
as a single; defined as two tires (total)
on the rear axle.
Information on T Type Tires
T145/80D16 is an example of a tire size.
Note: The temporary tire size for your
vehicle may be different from this
example. Tire Quality Grades do not
apply to this type of tire.
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A
B
C
D
E
E142545
T type tires have some additional
information beyond those of P type tires;
these differences are described below:
A. T: Indicates a type of tire, designated
by the Tire and Rim Association, that is
intended for temporary service on cars,
sport utility vehicles, minivans and light
trucks.
B. 145: Indicates the nominal width of
the tire in millimeters from sidewall edge
to sidewall edge. In general, the larger
the number, the wider the tire.
C. 80: Indicates the aspect ratio which
gives the tire's ratio of height to width.
Numbers of 70 or lower indicate a short
sidewall.
D. D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E. 16: Indicates the wheel or rim
diameter in inches. If you change your
wheel size, you will have to purchase
new tires to match the new wheel
diameter.
Location of the Tire Label
You will find a Tire Label containing tire
inflation pressure by tire size and other
important information located on the
B-Pillar or the edge of the driver’s door.
Inflating Your Tires
Safe operation of your vehicle requires
that your tires are properly inflated.
Remember that a tire can lose up to half
of its air pressure without appearing flat.
Every day before you drive, check your
tires. If one looks lower than the others,
use a tire gauge to check pressure of all
tires and adjust if required.
At least once a month and before long
trips, inspect each tire and check the tire
pressure with a tire gauge (including
spare, if equipped). Inflate all tires to the
inflation pressure recommended by Ford
Motor Company.
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You are strongly urged to buy a reliable
tire pressure gauge, as automatic
service station gauges may be
inaccurate. Ford recommends the use
of a digital or dial-type tire pressure
gauge rather than a stick-type tire
pressure gauge.
Use the recommended cold inflation
pressure for optimum tire performance
and wear. Under-inflation or
over-inflation may cause uneven
treadwear patterns
WARNING
Under-inflation is the most common
cause of tire failures and may result
in severe tire cracking, tread separation
or blowout, with unexpected loss of
vehicle control and increased risk of
injury. Under-inflation increases sidewall
flexing and rolling resistance, resulting
in heat buildup and internal damage to
the tire. It also may result in unnecessary
tire stress, irregular wear, loss of vehicle
control and accidents. A tire can lose up
to half of its air pressure and not appear
to be flat!
Always inflate your tires to the Ford
recommended inflation pressure even
if it is less than the maximum inflation
pressure information found on the tire.
The Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or Tire Label which is
located on the B-Pillar or the edge of the
driver’s door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles
Maximum Permissible Inflation
Pressure is the tire manufacturer's
maximum permissible pressure and the
pressure at which the maximum load
can be carried by the tire. This pressure
is normally higher than the
manufacturer’s recommended cold
inflation pressure which can be found
on the Safety Compliance Certification
Label (affixed to either the door hinge
pillar, door-latch post, or the door edge
that meets the door-latch post, next to
the driver's seating position), or Tire
Label which is located on the B-Pillar or
the edge of the driver’s door. The cold
inflation pressure should never be set
lower than the recommended pressure
on the Safety Compliance Certification
Label or Tire Label.
When weather temperature changes
occur, tire inflation pressures also
change. A 10°F (6°C) temperature drop
can cause a corresponding drop of 1 psi
(7 kPa) in inflation pressure. Check your
tire pressures frequently and adjust
them to the proper pressure which can
be found on the Safety Compliance
Certification Label or Tire Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool,
meaning they are not hot from
driving even a mile.
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Note: If you are checking tire pressure
when the tire is hot, (for example driven
more than 1 mile [1.6 kilometers]), never
bleed or reduce air pressure. The tires
are hot from driving and it is normal for
pressures to increase above
recommended cold pressures. A hot tire
at or below recommended cold inflation
pressure could be significantly
under-inflated.
Note: If you have to drive a distance to
get air for your tire(s), check and record
the tire pressure first and add the
appropriate air pressure when you get
to the pump. It is normal for tires to heat
up and the air pressure inside to go up
as you drive.
2. Remove the cap from the valve on
one tire, then firmly press the tire
gauge onto the valve and measure
the pressure.
3. Add enough air to reach the
recommended air pressure.
Note: If you overfill the tire, release air
by pressing on the metal stem in the
center of the valve. Then recheck the
pressure with your tire gauge.
4. Replace the valve cap.
5. Repeat this procedure for each tire,
including the spare.
Note: Some spare tires operate at a
higher inflation pressure than the other
tires. For T type mini-spare tires (refer
to the Dissimilar spare wheel and tire
assembly information for a description):
Store and maintain at 60 psi (4.15 bar).
For full-size and dissimilar spare tires
(refer to the Dissimilar spare wheel and
tire assembly information for a
description): Store and maintain at the
higher of the front and rear inflation
pressure as shown on the Tire Label.
6. Visually inspect the tires to make
sure there are no nails or other
objects embedded that could poke
a hole in the tire and cause an air
leak.
7. Check the sidewalls to make sure
there are no gouges, cuts or bulges.
Inspecting Your Tires and Wheel Valve
Stems
Periodically inspect the tire treads for
uneven or excessive wear and remove
objects such as stones, nails or glass
that may be wedged in the tread
grooves. Check the tire and valve stems
for holes, cracks, or cuts that may permit
air leakage and repair or replace the tire
and replace the valve stem. Inspect the
tire sidewalls for cracking, cuts, bruises
and other signs of damage or excessive
wear. If internal damage to the tire is
suspected, have the tire demounted and
inspected in case it needs to be repaired
or replaced. For your safety, tires that
are damaged or show signs of excessive
wear should not be used because they
are more likely to blow out or fail.
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Wheels and Tires
Improper or inadequate vehicle
maintenance can cause tires to wear
abnormally. Inspect all your tires,
including the spare, frequently, and
replace them if one or more of the
following conditions exist:
Tire Wear
E142546
When the tread is worn down to one
sixteenth of an inch (2 mm), tires must
be replaced to help prevent your vehicle
from skidding and hydroplaning. Built-in
treadwear indicators, or wear bars,
which look like narrow strips of smooth
rubber across the tread will appear on
the tire when the tread is worn down to
one sixteenth of an inch (2 mm)
When the tire tread wears down to the
same height as these wear bars, the tire
is worn out and must be replaced.
Damage
Periodically inspect the tire treads and
sidewalls for damage (such as bulges in
the tread or sidewalls, cracks in the
tread groove and separation in the tread
or sidewall). If damage is observed or
suspected have the tire inspected by a
tire professional. Tires can be damaged
during off-road use, so inspection after
off-road use is also recommended.
Age
WARNING
Tires degrade over time depending
on many factors such as weather,
storage conditions, and conditions of
use (load, speed, inflation pressure) the
tires experience throughout their lives.
In general, tires should be replaced after
six years regardless of tread wear.
However, heat caused by hot climates
or frequent high loading conditions can
accelerate the aging process and may
require tires to be replaced more
frequently.
You should replace your spare tire when
you replace the road tires or after six
years due to aging even if it has not
been used.
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U.S. DOT Tire Identification Number
Both U.S. and Canada Federal
regulations require tire manufacturers
to place standardized information on the
sidewall of all tires. This information
identifies and describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire Identification
Number for safety standard certification
and in case of a recall.
This begins with the letters DOT and
indicates that the tire meets all federal
standards. The next two numbers or
letters are the plant code designating
where it was manufactured, the next two
are the tire size code and the last four
numbers represent the week and year
the tire was built. For example, the
numbers 317 mean the 31st week of
1997. After 2000 the numbers go to four
digits. For example, 2501 means the
25th week of 2001. The numbers in
between are identification codes used
for traceability. This information is used
to contact customers if a tire defect
requires a recall.
Tire Replacement Requirements
Your vehicle is equipped with tires
designed to provide a safe ride and
handling capability.
WARNINGS
Only use replacement tires and
wheels that are the same size, load
index, speed rating and type (such as
P-metric versus LT-metric or all-season
versus all-terrain) as those originally
provided by Ford. The recommended
tire and wheel size may be found on
either the Safety Compliance
Certification Label (affixed to either the
door hinge pillar, door-latch post, or the
door edge that meets the door-latch
post, next to the driver's seating
position), or the Tire Label which is
located on the B-Pillar or edge of the
driver’s door. If this information is not
found on these labels then you should
contact your authorized dealer as soon
as possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk
WARNINGS
of loss of vehicle control, vehicle
rollover, personal injury and death.
Additionally the use of
non-recommended tires and wheels
could cause steering, suspension, axle,
transfer case or power transfer unit
failure. If you have questions regarding
tire replacement, contact your
authorized dealer as soon as possible.
To reduce the risk of serious injury,
when mounting replacement tires
and wheels, you should not exceed the
maximum pressure indicated on the
sidewall of the tire to set the beads
without additional precautions listed
below. If the beads do not seat at the
maximum pressure indicated,
re-lubricate and try again.
When inflating the tire for mounting
pressures up to 20 psi (1.38 bar) greater
than the maximum pressure on the tire
sidewall, the following precautions must
be taken to protect the person mounting
the tire:
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WARNINGS
1. Make sure that you have the correct
tire and wheel size.
2. Lubricate the tire bead and wheel
bead seat area again.
3. Stand at a minimum of 12 feet (3.66
meters) away from the wheel and tire
assembly.
4. Use both eye and ear protection.
For a mounting pressure more than
20 psi (1.38 bar) greater than the
maximum pressure, a Ford dealer or
other tire service professional should do
the mounting.
Always inflate steel carcass tires with a
remote air fill with the person inflating
standing at a minimum of 12 ft (3.66 m)
away from the wheel and tire assembly.
Important: Remember to replace the
wheel valve stems when the road tires
are replaced on your vehicle
It is recommended that the two front
tires or two rear tires generally be
replaced as a pair.
The tire pressure sensors mounted in
the wheels (originally installed on your
vehicle) are not designed to be used in
aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor Company
may affect the operation of your tire
pressure monitoring system.
If the TPMS indicator is flashing, your
TPMS is malfunctioning. Your
replacement tire might be incompatible
with your TPMS, or some component of
the TPMS may be damaged.
Safety Practices
WARNINGS
If your vehicle is stuck in snow,
mud or sand, do not rapidly spin
the tires; spinning the tires can tear the
tire and cause an explosion. A tire can
explode in as little as three to five
seconds.
Do not spin the wheels at over
34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.
Driving habits have a great deal to do
with your tire mileage and safety.
• Observe posted speed limits.
• Avoid fast starts, stops and turns.
• Avoid potholes and objects on the
road.
• Do not run over curbs or hit the tire
against a curb when parking.
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Highway Hazards
No matter how carefully you drive
there’s always the possibility that you
may eventually have a flat tire on the
highway. Drive slowly to the closest safe
area out of traffic. This may further
damage the flat tire, but your safety is
more important.
If you feel a sudden vibration or ride
disturbance while driving, or you suspect
your tire or vehicle has been damaged,
immediately reduce your speed. Drive
with caution until you can safely pull off
the road. Stop and inspect the tires for
damage. If you cannot detect a cause,
have the vehicle towed to the nearest
repair facility or tire dealer to have the
vehicle inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or pothole
can cause the front end of your vehicle
to become misaligned or cause damage
to your tires. If your vehicle seems to
pull to one side when you’re driving, the
wheels may be out of alignment. Have
an authorized dealer check the wheel
alignment periodically.
Wheel misalignment in the front or the
rear can cause uneven and rapid
treadwear of your tires and should be
corrected by an authorized dealer.
Front-wheel drive vehicles and those
with an optional independent rear
suspension may require alignment of all
four wheels.
You should balance the tires
periodically. An unbalanced tire and
wheel assembly may result in irregular
tire wear.
Tire Rotation
Note: If your tires show uneven wear
ask an authorized dealer to check for
and correct any wheel misalignment,
tire imbalance or mechanical problem
involved before tire rotation.
Note: Your vehicle may be equipped
with a dissimilar spare wheel and tire
assembly. A dissimilar spare wheel and
tire assembly is defined as a spare
wheel and tire assembly that is different
in brand, size or appearance from the
road tires and wheels. If you have a
dissimilar spare wheel and tire assembly
it is intended for temporary use only and
should not be used in a tire rotation.
Note: After having your tires rotated,
inflation pressure must be checked and
adjusted to the vehicle requirements.
Rotating your tires at the recommended
interval (as indicated in the Scheduled
Maintenance chapter) will help your tires
wear more evenly, providing better tire
performance and longer tire life.
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Front-wheel drive or all-wheel drive
vehicles (front tires on the left side of
the diagram)
E142547
All vehicles with directional tires (front
tires on the left side of the diagram)
E147237
Sometimes irregular tire wear can be
corrected by rotating the tires.
Summer Tires
Your Ford vehicle may be equipped with
summer tires to provide superior
performance on wet and dry roads.
Summer tires do not have the Mud and
Snow (M+S or M/S) tire traction rating on
the tire side wall. Since summer tires do
not have the same traction performance
as All-season or Snow tires, Ford does
not recommend using summer tires
when temperatures drop to
approximately 45°F (7°C) or below
(depending on tire wear and
environmental conditions) or in snow
and ice conditions. Like any tire, summer
tire performance is affected by tire wear
and environmental conditions. If you
must drive in those conditions, Ford
recommends using Mud and Snow (M+S,
M/S), All-season or Snow tires.
USING SUMMER TIRES
Summer tires provide superior performance
on wet and dry roads. Summer tires do not
have the Mud and Snow (M+S or M/S) tire
traction rating on the tire side wall. Since
summer tires do not have the same traction
performance as All-season or Snow tires, we
do not recommend using summer tires when
temperatures drop to approximately 45°F
(7°C) or below (depending on tire wear and
environmental conditions) or in snow and ice
conditions. Like any tire, summer tire
performance is affected by tire wear and
environmental conditions. If you must drive
in those conditions, we recommend using
Mud and Snow (M+S, M/S), All-season or
Snow tires.
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Wheels and Tires
Always store your summer tires indoors at
temperatures above 20ºF (-7ºC). The rubber
compounds used in these tires lose flexibility
and may develop surface cracks in the tread
area at temperatures below 20ºF (-7ºC). If
the tires have been subjected to 20ºF (-7ºC)
or less, warm them in a heated space to at
least 40ºF (5ºC) for at least 24 hours before
installing them on a vehicle, or moving the
vehicle with the tires installed, or checking
tire inflation. Do not place tires near heaters
or heating devices used to warm the room
where the tires are stored. Do not apply heat
or blow heated air directly on the tires.
Always inspect the tires after storage periods
and before use.
USING SNOW CHAINS
WARNING
Snow tires must be the same size, load
index, and speed rating as those
originally provided by Ford. Use of any tire
or wheel not recommended by Ford can
affect the safety and performance of your
vehicle, which could result in an increased
risk of loss of vehicle control, vehicle rollover,
personal injury, and death. Additionally, the
use of non-recommended tires and wheels
could cause steering, suspension, axle,
transfer case, or power transfer unit failure.
It is also strongly advised to follow the Ford
recommended tire inflation pressure found
on the Safety Compliance Certification Label
(affixed to either the door hinge pillar,
door-latch post, or the door edge that meets
the door-latch post, next to the driver’s
seating position), or Tire Label which is
located on the B-Pillar or the edge of the
driver door. Failure to follow the tire pressure
recommendations can cause uneven
treadwear patterns and adversely affect the
way your vehicle handles.
The tires on your vehicle may have
all-weather treads to provide traction in rain
and snow. However, in some climates you
may need to use snow chains.
Your vehicle may not be compatible with
snow chain or cable usage with the
factory-fitted wheels and tires. Only certain
chains or snow cables have been approved
by Ford as safe for use on your vehicle with
the following tire size: 225/55R17. You
should only install chains or cables sized at
10 mm or less in dimension as measured on
the sidewall of your tire. Not all S-class snow
chains meet these restrictions. Chains of this
size restriction will include a tensioning
device. The chains should be mounted in
pairs on the front tires only. If you need to
use chains, it is recommended that steel
wheels (of the same size and specification)
be used, as chains may chip aluminum
wheels.
Follow these guidelines when using traction
devices:
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• If possible, avoid fully loading your
vehicle
• Purchase chains or cables from a
manufacturer that clearly labels body to
tire dimension restrictions.
• When driving with snow chains or cables,
do not exceed 30 mph (48 km/h) or the
maximum speed recommended by the
chain manufacturer; whichever is less.
• Drive cautiously. If you hear the chains
or cables rub or bang against the vehicle,
stop and retighten them. If this does not
work, remove the chains or cables and
prevent vehicle damage.
• Remove the chains or cables when they
are no longer needed. Do not use the
chains or cables on dry roads.
• If a temporary spare tire is mounted on
your vehicle, do not use snow chains on
the axle with the temporary spare tire.
If you have any questions regarding snow
tires or snow chains, please contact your
authorized dealer.
TIRE PRESSURE MONITORING
SYSTEM
WARNING
The tire pressure monitoring system is
NOT a substitute for manually checking
tire pressure. The tire pressure should be
checked periodically (at least monthly) using
a tire gauge, see Inflating your tires in this
chapter. Failure to properly maintain your
tire pressure could increase the risk of tire
failure, loss of control, vehicle rollover and
personal injury.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle
has tires of a different size than the size
indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.)
As an added safety feature, your vehicle has
been equipped with a tire pressure
monitoring system (TPMS) that illuminates a
low tire pressure telltale when one or more
of your tires is significantly under-inflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes
the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the
driver’ s responsibility to maintain correct tire
pressure, even if under-inflation has not
reached the level to trigger illumination of
the TPMS low tire pressure telltale.
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Wheels and Tires
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
malfunction indicator is combined with the
low tire pressure telltale. When the system
detects a malfunction, the telltale will flash
for approximately one minute and then
remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or
signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from
functioning properly. Always check the TPMS
malfunction telltale after replacing one or
more tires or wheels on your vehicle to
ensure that the replacement or alternate tires
and wheels allow the TPMS to continue to
function properly.
The tire pressure monitoring system
complies with part 15 of the FCC rules and
with RSS-210 of Industry Canada. Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
Changing Tires with a Tire Pressure
Monitoring System
E142549
Note: Each road tire is equipped with a tire
pressure sensor located inside the wheel
and tire assembly cavity. The pressure
sensor is attached to the valve stem. The
pressure sensor is covered by the tire and
is not visible unless the tire is removed. Care
must be taken when changing the tire to
avoid damaging the sensor
It is recommended that you always have your
tires serviced by an authorized dealer.
The tire pressure should be checked
periodically (at least monthly) using an
accurate tire gauge. See Inflating Your Tires
in this chapter.
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Wheels and Tires
Understanding Your Tire Pressure
Monitoring System
The tire pressure monitoring system
measures pressure in your four road tires
and sends the tire pressure readings to your
vehicle. The low tire pressure warning light
will turn on if the tire pressure is significantly
low. Once the light is illuminated, your tires
are under-inflated and need to be inflated to
the manufacturer’s recommended tire
pressure. Even if the light turns on and a
short time later turns off, your tire pressure
still needs to be checked.
When your Temporary Spare Tire is
Installed (If Equipped)
When one of your road tires needs to be
replaced with the temporary spare, the tire
pressure monitoring system will continue to
identify an issue to remind you that the
damaged road wheel and tire assembly
needs to be repaired and put back on your
vehicle.
To restore the full functionality of the tire
pressure monitoring system, have the
damaged road wheel and tire assembly
repaired and remounted on your vehicle.
When you Believe your System is not
Operating Properly
The main function of the tire pressure
monitoring system is to warn you when your
tires need air. It can also warn you in the
event the system is no longer capable of
functioning as intended. See the following
chart for information concerning your tire
pressure monitoring system:
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Customer action requiredPossible causeLow tire pressure warning light
1. Make sure tires are at the proper pressure. See Inflating your
tires in this chapter. 2. After inflating your tires to the manufac-
turer’s recommended pressure as shown on the Tire Label (located
on the edge of driver’s door or the B-Pillar), the vehicle must be
driven for at least two minutes over 20 mph (32 km/h) before the
light turns off.
Tire(s) under-inflatedSolid warning light
Repair the damaged road wheel and tire assembly and reinstall
it on the vehicle to restore system functionality. For a description
on how the system functions, see When your temporary spare
tire is installed in this section.
Spare tire in use
If the tires are properly inflated and the spare tire is not in use but
the light remains on, contact your authorized dealer as soon as
possible.
TPMS malfunction
Repair the damaged road wheel and tire assembly and reinstall
it on the vehicle to restore system functionality. For a description
on how the system functions, see When your temporary spare
tire is installed in this section.
Spare tire in useFlashing warning light
If the tires are properly inflated and the spare tire is not in use but
the light remains on, contact your authorized dealer as soon as
possible.
TPMS malfunction
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Wheels and Tires
When Inflating your Tires
When putting air into your tires (such as at a
gas station or in your garage), the tire
pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over
20 mph (32 km/h) for the light to turn off after
you have filled your tires to the
recommended inflation pressure
How Temperature Affects your Tire
Pressure
The tire pressure monitoring system monitors
tire pressure in each pneumatic tire. While
driving in a normal manner, a typical
passenger tire inflation pressure may
increase approximately 2 to 4 psi (14 to 28
kPa) from a cold start situation. If the vehicle
is stationary overnight with the outside
temperature significantly lower than the
daytime temperature, the tire pressure may
decrease approximately 3 psi (21 kPa) for a
drop of 30°F (17°C) in ambient temperature.
This lower pressure value may be detected
by the TPMS as being significantly lower than
the recommended inflation pressure and
activate the TPMS warning light for low tire
pressure. If the low tire pressure warning
light is on, visually check each tire to verify
that no tire is flat. (If one or more tires are
flat, repair as necessary.) Check air pressure
in the road tires. If any tire is under-inflated,
carefully drive the vehicle to the nearest
location where air can be added to the tires.
Inflate all the tires to the recommended
inflation pressure.
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TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the
surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the
hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at
the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while your vehicle is in motion, resulting in loss
of control.
lb.ft (Nm)Bolt size
150 lb.ft (204 Nm)M14 x 1.5
*
Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a
flat tire, wheel removal).
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E145950
Wheel pilot boreA
Inspect the wheel pilot hole and mounting
surface prior to installation. Remove any
visible corrosion or loose particles.
The tire wheel assembly has already been balanced at the vehicle assembly plant. There are
many factors during the vehicle usage that may lead to a tire wheel imbalance. These factors
may cause vehicle vibration and increased steering, suspension and tire wear. In this case,
the wheel and tire assembly may need to be re-balanced. The maximum dynamic static
imbalance per wheel balance plane needs to be less than 7g. The tire wheel assembly also
needs to be re-balanced after changing the wheel and the tire. Please contact an authorized
dealer for service.
Technical Specifications
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ENGINE SPECIFICATIONS
2.0L ATK iVCT EngineEngine
122Cubic inches
Minimum 87 octaneRequired fuel
1-3-4-2Firing order
Coil on plug (COP)Ignition system
12.3:1Compression ratio
0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm)Spark plug gap
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Capacities and Specifications
MOTORCRAFT PARTS
2.0L ATK iVCT EngineComponent
FA-1911Air filter element
FL-910-SOil filter
BXT-90T5-590Battery
SP-530Spark plugs
FP-71Cabin air filter
WW-2200 (driver side)Windshield wiper blade
WW-1900 (passenger side)
We recommend Motorcraft® replacement parts available at your Lincoln dealer or at fordparts.com for scheduled maintenance. These parts
meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance,
emissions and durability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance
(page 479).
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Capacities and Specifications
VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is located
on the left-hand side of the instrument panel.
E142476
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information:
E142477
World manufacturer identifierA
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine typeD
Check digitE
Model yearF
Assembly plantG
Production sequence numberH
VEHICLE CERTIFICATION LABEL
E167469
The National Highway Traffic Safety
Administration Regulations require that a
Safety Compliance Certification Label be
affixed to a vehicle and prescribe where the
Safety Compliance Certification Label may
be located. The Safety Compliance
Certification Label shall be affixed to either
the door hinge pillar, the door latch post, or
the edge of the door near the door latch,
next to the driver's seating position.
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Capacities and Specifications
TRANSMISSION CODE
DESIGNATION
E167814
The transmission code is on the Safety
Compliance Certification Label. The following
table shows the transmission code along
with the transmission description.
CodeDescription
JElectronic continuously variable transmission (ECVT), automatic, power split, shift by wire
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Capacities and Specifications
CAPACITIES AND SPECIFICATIONS
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air
conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury.
CapacityItem
4.5 qt (4.3 L)Engine oil (with oil filter).
8.9 qt (8.4 L)Engine coolant.
1.1 qt (1 L)Inverter system coolant.
Between MIN/MAX on brake fluid reservoirBrake fluid.
4.8 qt (4.5 L)*Automatic transmission fluid.
Fill as requiredWindshield washer fluid.
14.0 gal (53 L)Fuel tank.
18 oz (0.51 kg)A/C Refrigerant.
5.24 fl oz (155 ml)A/C Refrigerant Compressor Oil.
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
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Specifications
Materials
SpecificationName
WSS-M2C947-AMotor oil (U.S.):
Motorcraft® SAE 0W-20 Synthetic Blend Motor Oil
XO-0W20-QSP
WSS-M2C945-AMotor oil (Canada):
Motorcraft® SAE 5W-20 Super Premium Motor Oil
CXO-5W20-LSP12
WSS-M97B44-D2Engine coolant (U.S.):
Motorcraft® Orange Prediluted Antifreeze/Coolant
VC-3DIL-B
WSS-M97B44-D2Engine coolant (Canada):
Motorcraft® Orange Prediluted Antifreeze/Coolant
CVC-3DIL-B
WSS-M97B44-D2Inverter system controller coolant (U.S.)
Motorcraft® Orange Prediluted Antifreeze/Coolant
VC-3DIL-B
WSS-M97B44-D2Inverter system controller coolant (Canada)
Motorcraft® Orange Prediluted Antifreeze/Coolant
CVC-3DIL-B
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SpecificationName
WSS-M6C65-A2Brake fluid:
Motorcraft® DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid
PM-20
WSS-M2C938-AAutomatic transmission fluid (U.S.):
MERCON LVMotorcraft® MERCON LV Automatic Transmission Fluid
XT-10-QLVC
WSS-M2C938-AAutomatic transmission fluid (Canada):
MERCON LVMotorcraft® MERCON LV Automatic Transmission Fluid
CXT-10-LV12
WSS-M14P19-AWindshield washer fluid (U.S.):
Motorcraft® Premium Windshield Wash Concentrate with Bitterant
ZC-32-B2
WSS-M14P19-AWindshield washer fluid (Canada):
Motorcraft® Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
WSS-M17B21-AA/C refrigerant (U.S. and Mexico):
R-1234yf Refrigerant
HS7Z-19B519-AA
WSS-M17B21-AA/C refrigerant (Canada):
R-1234yf Refrigerant
HS7Z-19B519-BA
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SpecificationName
WSS-M2C31-B2A/C refrigerant compressor oil:
Motorcraft® R-1234yf Refrigerant POE Oil
YN-34
ESB-M1C93-BMulti-purpose grease:
Motorcraft® Multi-Purpose Grease Spray
XL-5-A
--Lock cylinders (U.S.):
Penetrating and Lock Lubricant
XL-1
--Lock cylinders (Canada):
Penetrating Fluid
CXC-51-A
If you use oil and fluids that do not meet the
defined specification and viscosity grade,
this may lead to:
• Component damage which is not
covered by the vehicle warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Degraded brake performance.
We recommend Motorcraft® motor oil for
your vehicle. If Motorcraft® oil is not available,
use motor oils of the recommended viscosity
grade that meet API SN requirements and
display the API Certification Mark for gasoline
engines. Do not use oil labeled with API SN
service category unless the label also
displays the API certification mark.
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Capacities and Specifications
E142732
An oil that displays this symbol conforms to
current engine, emission system and fuel
economy performance standards of the
International Lubricants Specification
Advisory Committee (ILSAC).
Do not use supplemental engine oil additives
because they are unnecessary and could
lead to engine damage that may not be
covered by your vehicle warranty.
Note: Ford recommends using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid may cause degraded brake
performance and not meet the Ford
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other materials
may result in brake system damage and
possible failure.
Note: Automatic transmissions that require
MERCON LV transmission fluid should only
use MERCON LV transmission fluid. The use
of any other fluid may cause transmission
damage.
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Capacities and Specifications
GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
• AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHz
Radio Reception Factors
The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
4.7 in (12 cm) audio compact discs only. Due
to technical incompatibility, certain
recordable and re-recordable compact discs
may not function correctly when used in Ford
CD players.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Please
contact an authorized dealer for further
information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD cleaner
only. Wipe it from the center of the disc
toward the edge. Do not clean in a circular
motion.
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Audio System
Do not expose discs to direct sunlight or heat
sources for extended periods.
MP3 and WMA Track and Folder
Structure
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks and
folder structures work as follows:
• There are two different modes for MP3
and WMA disc playback: MP3 and WMA
track mode (system default) and MP3 and
WMA folder mode.
• MP3 and WMA track mode ignores any
folder structure on the MP3 and WMA
disc. The player numbers each MP3 and
WMA track on the disc (noted by the MP3
or WMA file extension) from T001 to a
maximum of T255. The maximum number
of playable MP3 and WMA files may be
less depending on the structure of the
CD and exact model of radio present.
• MP3 and WMA folder mode represents
a folder structure consisting of one level
of folders. The CD player numbers all
MP3 and WMA tracks on the disc (noted
by the MP3 or WMA file extension) and
all folders containing MP3 and WMA files,
from F001 (folder) T001 (track) to F253
T255.
• Creating discs with only one level of
folders helps with navigation through the
disc files.
If you are burning your own MP3 and WMA
discs, it is important to understand how the
system reads the structures you create. While
various files may be present (files with
extensions other than MP3 and WMA), only
files with the MP3 and WMA extension are
played; other files are ignored by the system.
This enables you to use the same MP3 and
WMA disc for a variety of tasks on your work
computer, home computer and your
in-vehicle system.
In track mode, the system displays and plays
the structure as if it were only one level deep
(all MP3 and WMA files play, regardless of
being in a specific folder). In folder mode,
the system only plays the MP3 and WMA files
in the current folder.
AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.
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Audio System
Note: The touchscreen system controls most
of the audio features. See your SYNC
information.
Note: Depending on your vehicle options,
your audio display and functions may be
different than shown here.
E223475
Volume: Turn to adjust the volume.A
Power: Press to switch the system on and off.B
Seek, Fast Forward and Reverse: In radio mode, select a frequency band and press either button. The system stops at the first
station it finds in that direction. In CD mode, press to select the next or previous track. Press and hold to move quickly forward or
backward through the current track.
C
SOURCE: Press to access different audio modes, for example AM, FM and CD.D
Eject: Eject a CD.E
TUNE: In radio mode, adjust to manually search through the radio frequency band.F
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Audio System
MEDIA HUB (If Equipped)
You can locate the media hub inside the
center console or on the instrument panel.
E211463
See your SYNC information.
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GENERAL INFORMATION
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.
Getting to Know Your System
The SYNC 3 system allows you to interact
with a variety of features using the
touchscreen and voice commands. By
integrating with your Bluetooth-enabled
phone, the touchscreen provides easy
interaction with audio, multimedia, climate
control, navigation, and your phone's SYNC
3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can simply
touch the item or option that you want to
select. The button changes color when you
select it.
The SYNC 3 layout allows you to quickly
select the feature you wish to use.
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SYNC™ 3
Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current system activities including climate
settings, voice commands and phone functions such as text messages.
Status BarA
This button is available on the main screens. Pressing it takes you to the home screen view.HomeB
This shows the current time. You can set the clock manually or have it controlled by the vehicle's
GPS location. See Settings (page 442).
ClockC
This displays the current outside temperature.Outside TemperatureD
You can touch any of the buttons on this bar to select a feature.Feature BarE
The touchscreen allows you quick access to
all of your comfort, navigation,
communication and entertainment options.
Using the status and feature bar you can
quickly select the feature you want to use.
Note: Your system is equipped with a feature
that allows you to access and control audio
features for 10 minutes after you switch the
ignition off (and no doors open).
The Status Bar
Additional icons also display in the status bar
depending on market, vehicle options and
current operation. If a feature is not active,
the icon does not display. Certain icons may
move to the left or right depending on what
options are active.
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DescriptionItemCallout
This shows the temperature the driver selects through the climate control system.Driver TemperatureA
When the passenger's temperature has been adjusted and is no longer linked to the
driver's temperature, it displays here. If Dual is turned off and the temperatures are
linked, the passenger's temperature does not display.
Passenger TemperatureB
This icon displays when your phone's microphone is muted. A caller cannot hear you.Microphone MuteC
This icon displays when the audio system is muted.MuteD
This icon appears when SYNC 3 receives a software update. Pressing the icon shows
more details about the new software.
DownloadE
This icon appears when you connect to a Wi-Fi network.Wi-FiF
An available Wi-Fi network is within range.Wi-Fi in RangeG
This icon displays when your cell phone is roaming.RoamingH
This icon displays when you receive a text message on your phone.Text MessageI
This icon displays when 911 Assist is set to off and your phone is connected to SYNC.911 Assist OffJ
The Bluetooth alert icon displays when there is an active Bluetooth alert.Bluetooth AlertK
This icon displays to show an active Bluetooth connection.BluetoothL
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Messages may also appear in the status bar
to provide you with notifications. You can
select the message to view the associated
feature.
Feature Bar
FunctionsFeature Bar Item
Allows you to control the media playing in your vehicle. You can
control all audio features including AM, FM and satellite radio, CDs,
and media streaming over a Bluetooth device or through a USB
connection.
Audio
Allows you to adjust the temperature, fan speed and airflow within
the vehicle.
Climate
Allows you to make calls, receive calls, and access the phonebook
of your connected device.
Phone
Allows you to see your vehicle's location on a virtual road map, get
driving directions to your destination and find points of interest along
your route.
Navigation
(If equipped)
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SYNC™ 3
FunctionsFeature Bar Item
Connect and control SYNC 3 compatible apps running on your iphone
or android device. Also, access built-in additional features such as
SiriusXM Traffic and Travel Link (if equipped).
Apps
This is the location of your Hybrid Electrical Vehicle power flow
information.
You can customize your system with various settings for the touch-
screen display, feature preferences, and how you want to interact
with your vehicle.
Settings
Cleaning the Touchscreen
You can remove fingerprints with a dry,
clean, soft cloth.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the cloth
and try to clean it again.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the
touchscreen.
Using Voice Recognition
Using voice commands allows you to keep
your hands on the wheel and focus on what
is in front of you. The system provides
feedback through audible tones, prompts,
questions and spoken confirmations
depending on the situation and the chosen
level of interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure of
your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the status bar indicating
the status of the voice command session.
See Using Voice Recognition (page 385).
Accessing and Adjusting Modes
Through Your Vehicle Information
Display (If Equipped)
Depending on your vehicle and selected
options you may be able to control some of
the SYNC 3 features on your information
display. The features are visible in the right
hand display (A).
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E208626
You can make the following adjustments
using the information display SYNC 3 screen:
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InformationOption
Information for current audio playing.Audio
Select source.
View current road and speed limit (if information is available).Navigation
View current route, next turn, time to your destination (depending on cluster level), distance to destination (depending on
cluster level), and ability to cancel route.
If you do not have an active navigation route programed, the compass is shown.
If you are not on a call, a call can be made by selecting: *Phone
Missed callsOutgoing callsIncoming callsAll callsQuick dial
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-hand steering wheel controls.
* Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the right
side of your steering wheel to scroll through
the available modes.
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode,
use the left arrow to exit the mode.
• Press the up and down arrows to make
adjustments within the chosen mode.
• Press OK to confirm your selection.
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Note: If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle is
traveling, not true direction (for example, if
the vehicle is traveling west, the middle of
the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and hold
to end a voice session.
SEEK NEXT:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT: Press to answer a call or
switch between calls.
PHONE REJECT: Press to end a call or reject
an incoming call.
Note: On some models, SEEK NEXT may be
combined with PHONE REJECT and SEEK
PREVIOUS may be combined with PHONE
ACCEPT.
M: Touch the control repeatedly to switch
between media sources (modes).
See Steering Wheel (page 77).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
• Power: Switch the audio system on and
off.
• VOL: Control the volume of playing
audio.
• Seek and Tune: Use as you normally
would in audio modes.
• Eject: Eject a CD from the audio system.
• SOURCE or MEDIA: Press repeatedly to
advance through available media modes.
• SOUND: Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6: Press and hold to store or press and
release to select an AM, FM or SIRIUS
memory preset. See Audio System
(page 363).
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• DISP: Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate control
buttons: Control the temperature, fan
speed or settings of the climate control
system. See Climate Control (page 138).
911 Assist
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not dial
for help which could delay response time,
potentially increasing the risk of serious
injury or death after a crash. setting is set on
before a crash, the system will not dial for
help which could delay response time,
potentially increasing the risk of serious
injury or death after a crash.
WARNINGS
Do not wait for 911 Assist to make an
emergency call if you can do it yourself.
Dial emergency services immediately to
avoid delayed response time which could
increase the risk of serious injury or death
after a crash. If you do not hear 911 Assist
within five seconds of the crash, the system
or phone may be damaged or non-functional.
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged in a
crash. Failure to do so may cause serious
injury to someone or damage the phone
which could prevent 911 Assist from working
properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by visiting:
Website
owner.lincoln.com
www.syncmyride.ca
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Website
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains and
Roadside Emergencies sections of your
owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings (page
442).
To make sure that 911 Assist works correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible cell
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the triggers
for 911 Assist). If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone; SYNC will then attempt to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
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911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of the
fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to 911
operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most appropriate
emergency services. If you do not want to
disclose this information, do not switch the
feature on.
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.
• Do not attempt to service or repair the
system. Have an authorized dealer check
your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables out
of the way, so they do not interfere with
the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds under 3 mph (5 km/h). Make sure
that you review your device's manual
before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
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• Screens crowded with information, such
as Point of Interest reviews and ratings,
SiriusXM Traffic and Travel Link sports
scores, movie times or ski conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts or
recent phone call entries).
See the following chart for more specific
examples.
Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts and recent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park assist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
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Restricted features
Using the keyboard to enter a destination.Navigation
Demo navigation route.
Adding or editing Navigation Favorites entries or Avoid Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register.
Website
owner.lincoln.com
www.syncmyride.ca
Website
www.syncmaroute.ca
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
USB Updates
To use the USB update you need to log into
your owner account and visit the SYNC
software update page.
Website
owner.lincoln.com
www.syncmyride.ca
Website
www.syncmaroute.ca
The website notifies you if an update is
available. You can then select to download
the update.
You will need an empty USB drive. Please
check the website for minimum
requirements. Once you have inserted the
USB drive into your computer, choose to start
the download. Follow the instructions
provided to download the files to the USB
drive.
The installation of most files occurs in the
background, and does not interrupt your use
of the system. Navigation updates cannot be
installed in the background, because the files
are too large.
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To install the update in your vehicle, remove
anything that is plugged in the USB ports on
the media hub and plug in the USB drive
containing the update. When the USB drive
is plugged in, the installation should begin
immediately. After a successful installation,
the update is available the next time the
vehicle is started.
Please reference the website for any further
actions.
Updating Over Wi-Fi
To update your System over Wi-Fi your
vehicle must be within the range of a Wi-Fi
access point. Data rates may apply.
To connect your system to Wi-Fi, select:
Menu Item
Settings
Wi-Fi
You can then select your Wi-
Fi network. You may have
to enter the security code if
the network is secured. The
system confirms when it has
connected to the network.
Available Wi-
Fi Networks
You must also give the system permission
to update automatically. Upon vehicle
delivery, the System asks you if you would
like to use the automatic update feature. If
you agree to automatic updates, you can
press OK to confirm. If this selection does
not appear upon vehicle delivery you can
access it through the General Settings. See
Settings (page 442). You can also perform a
master reset. See SYNC™ 3 Troubleshooting
(page 458).
If you would like to switch this feature on
later, select:
Menu Item
Settings
General
From this menu, you can
enable automatic updates.
If you have not done so
already, the system prompts
you to set up a Wi-Fi
connection when you
enable this feature.
Automatic
System
Updates
When Wi-Fi and automatic updates are
enabled, your system checks for software
updates periodically. If a new version is
available, it downloads at that time. Software
downloads can take place for up to 30
minutes after you have switched your vehicle
off. The updates do not interrupt the normal
use of your SYNC 3 system. If a download
does not complete for any reason, the
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download continues where it left off at the
next Wi-Fi connected opportunity. Upon
activation of an update, a banner displays
on the touchscreen indicating the system
update. Select the icon to see more detail.
This icon displays for two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, you
can change the selection for
automatic updates to OFF.
Automatic
System
Updates
Support
The SYNC support team is available to help
you with any questions you are not able to
answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-521-4140.
Canada: 1-800-387-9333.
Times are subject to change due to holidays.
Privacy Information
When you connect a cellular phone to SYNC
3, the system creates a profile within your
vehicle that links to that cellular phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may contain
data about your cellular phone book, text
messages (read and unread), and call history,
including history of calls when your cell
phone was not connected to the system. In
addition, if you connect a media device, the
system creates and retains an index of
supported media content. The system also
records a short diagnostic log of
approximately 10 minutes of all recent system
activity. The log profile and other system data
may be used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index, and
diagnostic log remain in your vehicle unless
you delete them and are generally accessible
only in your vehicle when the cellular phone
or media player is connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform a
Master Reset to erase all stored information.
You can find more information about the
Master Reset in General Settings. See
Settings (page 442). System data cannot be
accessed without special equipment and
access to your vehicle's SYNC 3 module.
Ford Motor Company, Ford of Canada and
The Lincoln Motor Company do not access
the system data for any purpose other than
as described absent consent, a court order,
or where required by law enforcement, other
government authorities, or other third parties
acting with lawful authority. Other parties
may seek to access the information
independently of Ford Motor Company, Ford
of Canada and The Lincoln Motor Company.
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SYNC™ 3
HOME SCREEN
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Home screen displayTileItem
Shows the active media source.AudioA
If your vehicle does not have navigation, this space contains the compass.
The name of the connected phone appears on the screen. The status of the phone features also
appear. This includes signal strength, battery charge, 911 assist setting state (On or Off), text messaging
and roaming.
PhoneB
This map displays your current location or current route in real time.
*
NavigationC
When you have navigation active, you also see the next turn and the length of time and distance to
your destination.
If your vehicle does not have navigation, this space contains the audio information.
*
If equipped.
You can touch any of the feature displays to
access that feature.
Anytime you select the home button, the
system returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio and
climate controls. By using voice commands,
you can keep your hands on the wheel and
your eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands.
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To activate the SYNC 3 voice
commands push the voice button
on the steering wheel and wait for
the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context and
the description of the command tell you what
to say for this dynamic option.
There are some commands that work for
every feature, these commands are:
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Action and DescriptionVoice Command
Brings you to the main menu.Main Menu
Returns you to the previous screen.Go back
Ends the voice session.Cancel
Gives you a list of possible voice commands.List of Commands
You can name any feature and the system gives a list of commands available for the feature. For
example, you could say:
___ List of Commands
Phone List of Commands
Navigation List of Commands
You can use this command to view the next page of options on any screen where multiple pages of
choices are given.
Next Page
You can use this command to view the previous page of options on any screen where multiple pages
of choices are given.
Previous Page
Gives you available commands you can use on the current screen.Help
Included here are some of the most popular
commands for each SYNC 3 feature.
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SYNC™ 3
Audio Voice Commands
___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of an
artist, album, song or a genre.
To control the media features, press the voice button and when prompted, say:
DescriptionVoice command
You can say the Sirius channel name or number such as "Sirius channel 16".
You can also just say the name of a Sirius station such as "The Pulse".
*Sirius Channel ___
Allows you to tune to a specific FM or AM frequency such as "88.7 FM" or
"1580 AM".
AM ___
FM ___
Allows you to tune to a specific HD frequency such as “88.7 FM HD 1”.*FM ___ HD ___
Allows you to listen to music on your Bluetooth-connected device.Bluetooth Audio
Allows you to listen to music on your USB connected device.USB
For USB audio only, you can say the name of an artist, album, song or a genre
to listen to that selection. Your system must finish indexing before this option
is available. For example, you could say "Play artist, The Beatles" or "Play song,
Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
Play Song ___
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DescriptionVoice command
Play Audiobook ___
For USB audio only, you can say the name of an artist, album, or a genre to
browse by that selection. Your system must finish indexing before this option
is available. For example you can say "Browse The Beatles" or "Browse folk".
Browse ___
* This option may not be available in all markets or may require a subscription.
Climate Voice Commands
You can control the temperature of the
vehicle using voice commands.
___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature setting.
To adjust the temperature, say:
DescriptionVoice command
Adjust the temperature between 59.0°F (15°C)-86.0°F (30°C).Climate Set Temperature ___
Climate Help
Phone Voice Commands
Pairing a Phone
You can use voice commands to connect
your Bluetooth-enabled phone to the system.
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To pair your phone, press the voice button and when prompted, say:
DescriptionVoice command
Follow the on-screen instructions to complete the pairing process. See Settings (page 442).Pair Phone
Making Calls
___ is a dynamic listing, meaning that for
phone voice commands it can be the name
of the contact you wish to call or the digits
you want to dial.
Press the voice button and say a command similar to the following:
DescriptionVoice command
Allows you to call a specific contact from your phonebook such as "Call Jenny".Call ___
Allows you to call a specific contact from your phonebook at a specific location such as "Call
Jenny at Home".
Call ___ at ___
Allows you to dial a specific number such as “Dial 867-5309”.Dial ___
Please make sure that you are saying the
contact name exactly as it appears in your
contact list.
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Once you have provided the digits of the phone number, you can say the following commands:
DescriptionVoice Command
If the full number was not entered with the first command, you can continue saying the number.<0-9>
Tells SYNC 3 to make the phone call.Dial
Tells SYNC 3 to erase the last block of digits stated.Delete
Tells SYNC 3 to erase the entire number.Clear
Text Message Voice Commands
To access text message options, press the voice button and say:
DescriptionVoice command
Listen to Message
You can say the number of the message you would like to hear.Listen to text message ___
Reply to Message
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Navigation Voice Commands
Setting a Destination
You can use any of the following commands
to set a destination or find a point of interest.
___ is a dynamic listing, meaning that for
navigation voice commands it can be a POI
category or an address.
You can find an address, a point of interest (POI), or search for points of interest by category:
DescriptionVoice command
Allows you to enter the address search functionality.Find an Address
State the name of the POI category you would like to search for such as "Find restaurants".Find a ___
Allows you to enter the POI search functionality.Find POI
Allows you to enter the intersection search functionality.Find Intersection
State the name of the POI category you would like to search for nearby such as "Destination nearest
restaurants".
Destination Nearest ___
Allows you to see a list of your previous destinations.Destination Previous Destination
Allows you to route to your home address.Destination Home
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In addition, you can say these commands when a route is active:
DescriptionVoice command
Cancels the current route.Cancel Route
Allows you to select an alternate route.Detour
Repeats the last guidance prompt.Repeat Instruction
Displays the active route.Show Route
Provides current location.Where Am I
Allows you to zoom in on the map.Zoom in
Allows you to zoom out from the map.Zoom out
Mobile App Voice Commands (If Equipped)
The following voice commands are always available:
DescriptionVoice command
SYNC 3 will prompt you to say the name of an app to start it on SYNC 3.Mobile Apps
SYNC 3 will list all of the currently available Mobile Apps.List Mobile Apps
SYNC 3 will search and connect to compatible app(s) running on your mobile device.Find New Apps
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There are also voice commands that you can use when app(s) are connected to SYNC 3:
DescriptionVoice command
At any time, you can say the name of a mobile app to start the mobile app on SYNC 3.Say the name of an app
SYNC 3 will list the available voice commands for the specified app if the app is running on SYNC 3.Say the name of an app, followed
by help
SiriusXM Traffic and Travel Link Voice
Commands (If Equipped)
SiriusXM Traffic and Travel Link may not be
available in all markets. Activation and a
subscription are required.
You can say the following commands to access SiriusXM Traffic and Travel Link:
DescriptionVoice command
Displays a list of traffic incidents.Show Traffic
Displays the current weather map.Show Weather Map
Displays a list of fuel prices.Show Fuel Prices
Displays the 5 day weather forecast.Show 5 Day Forecast
Help
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Voice Settings Commands
You can say the following commands to access the voice settings:
DescriptionVoice command
Allows you to enter the voice settings functionality.Voice Settings
Sets standard prompting with longer prompts.Interaction Mode Standard
Sets advanced prompting with shorter prompts.Interaction Mode Advanced
Allows the system to confirm before making a phone call.Phone Confirmation On
The system does not confirm before placing a call.Phone Confirmation Off
The system displays a short list of available commands.Voice Command Lists On
The system does not display the list of commands.Voice Command Lists Off
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SYNC™ 3
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.
To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
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ENTERTAINMENT
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Message and descriptionMessage
SourcesA
Direct TuneB
Message and descriptionMessage
C Presets
You can access these options using the
touchscreen or voice commands.
Sources
Press this button to select the source of
media you want to listen to.
Menu item
AM
FM
*SIRIUS
*CD
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections.Apps
* This feature may not be available in all markets and requires an active subscription.
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SYNC™ 3
AM/FM Radio
Tuning a Station
You can use the tune or seek controls on the
radio bezel to select a station.
To tune a station using the touchscreen,
select:
Menu item
Direct Tune
A pop up appears, allowing you to type in
the frequency of a station. You can only enter
a valid station for the source you are
currently listening to.
You can press the backspace button to
delete the previously entered number.
Once you have entered the station's call
numbers, you can select:
Action and descriptionMenu item
Press to begin
playing the station
you have entered.
Enter
Press to exit without
changing the station.
Cancel
Presets
To set a new preset, tune to the station and
then press and hold one of the memory
preset buttons. The audio mutes briefly while
the system saves the station and then
returns.
There are two preset banks available for AM
and three banks for FM. To access additional
presets, tap the preset button. The indicator
on the preset button shows which bank of
presets you are currently viewing.
SIRIUS® Satellite Radio (If Activated)
Note: This feature may not be available in
all markets and requires an active
subscription.
E142593
SIRIUS satellite radio is a subscription-based
satellite radio service that broadcasts a
variety of music, sports, news, weather, traffic
and entertainment programming. Your
factory-installed SIRIUS satellite radio system
includes hardware and a limited subscription
term that begins on the date of sale or lease
of your vehicle. See an authorized dealer for
availability.
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SYNC™ 3
For more information on extended
subscription terms (a service fee is required),
the online media player and a list of SIRIUS
satellite radio channels, and other features,
please visit www.siriusxm.com in the United
States, www.siriusxm.ca in Canada, or call
SIRIUS at 1-888-539-7474.
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
its prices, at any time, with or without notice
to you. Ford Motor Company shall not be
responsible for any such programming
changes.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
The following buttons are available for Sirius:
Action and descriptionMenu item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers of a station.Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current station continues to play.Cancel
You can press the backspace button to delete the previous number.
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Action and descriptionMenu item
Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as
you remain tuned to the current station. Changing stations erases the previous audio.
Replay
When you are in replay mode, you are not able to select a different
preset until you return to live audio. Pressing this button returns you
to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system alerts you when it plays again on
any channel.
ALERT
Selecting this button allows you to enable and edit alerts. See Settings (page 442).
Memory Presets
To set a preset, tune to the station then press
and hold one of the memory preset buttons.
The audio mutes briefly while the system
saves the station and returns once the
station is stored.
There are three preset banks available for
SIRIUS. To access additional presets, tap the
preset button. The indicator on the preset
button shows which bank of presets you are
currently viewing.
Satellite Radio Electronic Serial Number
(ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings (page 442).
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SYNC™ 3
SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree
foliage and thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the audio system may mute.Satellite radio signal interference
Troubleshooting tips
ActionCauseMessage
No action required. This message should disap-
pear shortly.
Radio requires more than two seconds to produce
audio for the selected channel.
Acquiring Signal
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service.
There is an internal module or system failure
present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.The channel is no longer available.Invalid Channel
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Troubleshooting tips
ActionCauseMessage
Contact SIRIUS at 1-888-539-7474 to subscribe to
the channel, or tune to another channel.
Your subscription does not include this channel.Unsubscribed Channel
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
Satellite acquiring signal…
No action required. The process may take up to
three minutes.
Update of channel programming in progress.Updating…
Contact SIRIUS at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.Questions? Call 1-888-539-7474
Use the channel guide to turn off the Lock or Skip
function on that station.
All the channels in the selected category are either
skipped or locked.
None found. Check channel guide.
No action required.SIRIUS has updated the channels available for your
vehicle.
SIRIUS Subscription updated
HD Radio™ Information (If Available)
Note: This feature may not be available in
all markets.
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 442).
Note: HD Radio broadcasts are not available
in all markets.
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SYNC™ 3
HD Radio technology is the digital evolution
of analog AM/FM radio. Your system has a
special receiver that allows it to receive
digital broadcasts (where available) in
addition to the analog broadcasts, it already
receives. Digital broadcasts provide a better
sound quality than analog broadcasts with
free, crystal-clear audio and no static or
distortion. For more information, and a guide
to available stations and programming,
please visit:
Website
www.hdradio.com
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen:
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The HD logo is grey when acquiring a digital
station, and then changes to orange when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.
The multicast indicator appears in FM mode
(only) if the current station is broadcasting
multiple digital broadcasts. The highlighted
numbers signify available digital channels
where new or different content is available.
HD1 signifies the main programming status
and is available in analog and digital
broadcasts. Other multicast stations (HD2
through HD7) are only available digitally.
Note: There is also an additional feature for
stations that have more than 1 HD multicast
(For example, HD1 or HD2). The HD logo and
Radio text appears as a button. Pressing this
button allows you cycle through all of the
HD stations on that specific frequency. For
example, if you are on 101.1 and it has HD1,
HD2, HD3, pressing the button repeatedly
causes the radio to cycle through the HD
stations in a cyclic increasing order.
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SYNC™ 3
When HD Radio broadcasts are active, you can access the following functions:
Action and descriptionMessage
Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot
until the sound returns. There is a brief mute while the radio saves the station. Sound returns
when the channel saves. When switching to an HD2 or HD3 memory preset, the sound mutes
before the digital audio plays, because the system has to reacquire the digital signal.
Presets
Note: As with any station you save, you cannot access the saved station if your vehicle is outside the station’s reception area.
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the fringe of the reception area, the station
may mute due to weak signal strength.
Reception area
If you are listening to HD1, the system changes back to the analog broadcast until the digital
broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast
channels, the station mutes and stays muted unless it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the
station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts
to the digital version. Depending on the station quality, you may hear a slight sound change when
the station changes from analog to digital. Blending is the shift from analog to digital sound or
digital back to analog sound.
Station blending
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SYNC™ 3
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is a broadcast issue.This is poor time alignment by the radio broad-
caster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio
volume.
No action required. The reception issue may clear
up as you continue to drive.
The radio is shifting between analog and digital
audio.
Sound fading or blending in and out.
No action required. This is normal behavior. Wait
until the audio is available.
The digital multicast is not available until the HD
Radio broadcast is decoded. Once decoded, the
audio is available.
There is an audio mute delay when
selecting HD2 or HD3, multicast
preset or Direct Tune.
No action required. The station is not available in
your current location.
The previously stored multicast preset or direct
tune is not available in your current reception area.
Cannot access HD2 or HD3 multicast
channel when recalling a preset or
from a direct tune.
Fill out the station issue form. *Data service issue by the radio broadcaster.Text information does not match
currently playing audio.
Fill out the station issue form. *Data service issue by the radio broadcaster.There is no text information shown
for currently selected frequency.
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SYNC™ 3
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor Company
and iBiquity Digital Corp. are not responsible
for the content sent using HD Radio
technology. Content may be changed, added
or deleted at any time at the station owner's
discretion.
* You can find the form here:
Website
http://www.ibiquity.com/automotive/
report_radio_station_experiences
CD (If equipped)
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicate the track is set to repeat.Repeat
For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number
one displays), and repeat current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play in random order.Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
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SYNC™ 3
Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting through three modes: repeat off (button not
highlighted), repeat all (button highlighted) and repeat track (button highlighted with a small number
one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
To get more information about the currently
playing track, press the cover art or Info
button.
For some devices, SYNC 3 is able to provide
30-second skip buttons when you listen to
audio books or podcasts. These buttons
allow you to skip forward or backward within
a track.
While playing audio from a USB device you
can look for certain music by selecting the
following:
FunctionButton
If available, displays the list of tracks in the Now Playing playlist.Browse
This option, which is available under browse, allows you to play all
tracks or to filter the available media into one of the below categories.
New Search
Play All
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FunctionButton
Playlists
Artists
Albums
Songs
Genres
Podcasts
Audio books
Composers
This button allows you to choose a specific letter to view within the
category you are browsing.
A-Z Jump
If available, this allows you to browse the folders and files on your
USB device.
Explore Device
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USB Ports
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The USB ports are in the center console or
behind a small access door in the instrument
panel.
This feature allows you to plug in USB media
devices, memory sticks, flash drives or thumb
drives, and charge devices if they support
this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain audio
apps such as iHeartRadio through a USB or
bluetooth-enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 438).
Supported Media Players, Formats and
Metadata Information
The system is capable of hosting nearly any
digital media player, including iPod, iPhone,
and most USB drives.
Supported audio formats include MP3, WMA,
WAV, AAC, and FLAC.
Supported audio file extensions include MP3,
WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the media
files, provide information about the file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000
songs per USB device, for up to 10 devices.
CLIMATE
Touch the climate button on the touchscreen
to access your climate control features.
Depending on your vehicle line and option
package, your climate screen may look
different from one of the screens shown
below. Your screen may not contain all of
the features shown.
Note: You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 442).
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Driver temperature: Touch up or down to adjust the temperature.A
AUTO: Touch the button to switch on automatic operation. Select the desired temperature using the temperature control. The
system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the
vehicle in order to maintain the desired temperature.
B
Defrost: A pop up appears on the screen to display the defrost options.C
MAX Defrost: Touch the button to maximize defrosting. Air flows through the windshield vents, the fan automatically adjusts to the
highest speed and the driver and passenger temperatures are set to HI. You can use this setting to defog or clear a thin covering
of ice from the windshield. The heated rear window also automatically turns on when you select MAX Defrost.
Defrost: Distributes air through the windshield defroster vents and demister vents.
Heated rear window: Turns the heated rear window on and off. See Heated Windows and Mirrors (page 141).
Power: Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from entering
the vehicle.
D
DUAL: This button lights up when the passenger controls are active. To switch the off and link the passenger temperature to the
driver temperature, touch the DUAL button.
E
Note: the passenger side temperature and the DUAL indication automatically turn on when you or your passenger adjust the
passenger temperature.
Passenger temperature: Touch up or down to adjust the temperature.F
Fan speed: Touch up or down to increase or decrease the volume of air that circulates in your vehicle.G
Note: You cannot adjust the fan speed when the system is set to AUTO or MAX A/C.
A/C: A pop-up appears on the screen to display the air conditioning options.H
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MAX A/C: Touch the button to activate and maximize cooling. The driver and passenger temperatures are set to LO, recirculated
air flows through the instrument panel vents, air conditioning automatically turns on and the fan automatically adjusts to the highest
speed.
A/C: Touch to switch the air conditioning on or off. Use A/C with recirculated air to improve cooling performance and efficiency.
Note: In certain conditions (for example, Max Defrost), the air conditioning compressor may continue to operate even when you
switch the air conditioning A/C button off.
Recirculated air: Touch to switch the recirculated air on or off. When recirculated air is on, it may reduce the amount of time needed
to cool down the interior (when used with A/C) and help reduce odors from reaching the interior.
Note: Recirculatied air may turn off automatically (or the system may preventit from turning on) in all airflow modes except MAX A/C
to reduce risk of fogging. It may also turn on and off automatically in Panel or Panel/Floor airflow modes during hot weather in order
to improve cooling efficiency.
Manual airflow distribution controls: Select these controls individually, together, or with Defrost to direct the air flow to the area
you desire.
I
Panel: Distributes air through the instrument panel vents.
Floor: Distributes air through the demister vents, floor vents and rear seat floor vents.
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PHONE
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.
Hands-free calling is one of the main features
of the system. Once you pair your cell phone,
you can access many options using the
touchscreen or voice commands. While the
system supports a variety of features, many
are dependent on your cell phone’s
functionality.
Pairing Your Cell Phone for the First
Time
Pair your Bluetooth-enabled phone with the
system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to begin
pairing. See your phone’s manual if
necessary.
To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your vehicle's make and model as
it displays on your phone.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the
pairing is successful.
6. Your phone may prompt you to give the
system permission to access information.
To check your phone’ s compatibility, see
your phone’s manual or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your phone's name when it
appears on the touchscreen.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the
pairing is successful.
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6. Your phone may prompt you to give the
system permission to access information.
To check your phone’ s compatibility, see
your phone’s manual or visit the website.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Dialing a number.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging using
Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone’s compatibility, see
your phone’s manual or visit the website:
Websites
owner.lincoln.com
Websites
www.syncmyride.ca
www.syncmaroute.ca
Phone Menu
This menu becomes available when a phone
is paired and connected.
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Action and DescriptionMenu ItemItem
Displays your recent calls.Recent Call ListA
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Action and DescriptionMenu ItemItem
You can place a call by selecting an entry from this list.
You can also sort the calls by selecting the drop down menu at the top of the screen. You can choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabetical order.ContactsB
Selecting this button allows you to choose a
specific letter to view.
A-Z Jump
Displays the name of your phone and takes you to the phone settings options.Phone SettingsC
From this menu, you can pair subsequent devices, set ring tones and alerts. See Settings (page 442).
Displays all recent text messages.Text MessagesD
Use this keypad to dial in a phone number.Phone KeypadE
Use the backspace button to delete numbers.
Press this button to begin a call.Call
Touch this button to send all calls directly to your voicemail. New text message notifications are not
displayed on the screen and all ringtones and alerts are set to silent.
Do Not DisturbF
Users with phones having voice services may
see a button to access the feature. For
example, iPhone users see a Siri button. A
press and hold of the voice button on the
steering wheel also accesses this feature.
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Making Calls
There are many ways to make calls from the
SYNC 3 system, including using voice
commands. See Using Voice Recognition
(page 385). You can use the touchscreen to
place calls as well.
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To call a number in your contacts, select:
Action and DescriptionMenu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the number
that you want to call. The
system begins the call.
Contacts
To call a number from your recent calls,
select:
Action and DescriptionMenu Item
You can then select an entry
that you want to call. The
system begins the call.
Recent Call
List
To call a number that is not stored in your
phone, select:
Action and DescriptionMenu Item
Action and DescriptionMenu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select:
Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select:
Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name and
number display on the screen along with the
call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 442).
You can select any of the following during
an active phone call:
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Item
Immediately end a
phone call. You can
also press the button
on the steering
wheel.
End Call
Press this to access
the phone keypad.
Keypad
Item
Mute You can switch the
microphone off so
the caller does not
hear you.
Transfer the call to
the cell phone or
back to SYNC 3.
Privacy
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging are
speed-dependent and not available when
your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported by
your cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the message that you would like to use and confirm
to send the message. SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.Close
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Smartphone Connectivity (If Equipped)
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The system allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant.
Apple CarPlay and Android Auto disables
some system features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or newer
with iOS 7.1 or newer. We recommend
updating to the latest iOS version.
1. Plug your phone into a USB port.
2. Select Apple CarPlay on the touchscreen.
To disable Apple CarPlay on your phone,
go to the settings on the touchscreen and
select:
Menu Item
Apple CarPlay Preferences
Select the name of your device and then
select:
Disable
To return to the system, go to the Apple
CarPlay home screen and select the SYNC
app.
Android Auto
Android Auto is compatible with most
devices with Android 5.0 or newer.
1. Download the Android Auto app to your
device from Google Play.
2. Plug your phone into a USB port.
3. Select Android Auto on the touchscreen.
To disable Android Auto on your phone, go
to settings on the touchscreen and select:
Menu Item
Android Auto Preferences
Select the name of your device and then
select:
Disable
To return to the system, select the
speedometer icon in the Android Auto menu
bar at the bottom of the touchscreen, and
then touch the option to return to SYNC.
NAVIGATION
Your navigation system is comprised of two
main features, destination mode and map
mode.
Map Mode
Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D city
maps show detailed outlines of buildings,
visible land use, landscape features, and
detailed railroad infrastructure for the most
essential cities around the globe.
3D landmarks appear as clear, visible objects
that are typically recognizable and have a
certain tourism value.
3D city models are complete 3D models of
entire city areas including navigable roads,
parks, rivers and rendered buildings. 3D
landmarks and city models appear in 3D map
mode only. Coverage of these varies and
improves with updated map releases.
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Select the zoom in icon to see a
closer view of the map.
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Select the zoom out icon to see a
farther away view of the map.
You can adjust the view in preset increments.
You can also pinch to zoom in or out of the
map.
The information bar tells you the names of
streets, cities or landmarks as you hover over
them with the crosshair curser.
You can change your view of the map by
tapping on the location indicator icon on the
right hand side of the screen. You can
choose from the following options:
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Heading up (2D map) This always
shows the direction of forward
travel to be upward on the screen.
This view is available for map
scales up to 3 mi (5 km).
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North up (2D map) always shows
the northern direction to be
upward on the screen.
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3D map mode provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by
touching the map twice, and then dragging
your finger along the shaded bar with arrows
at the bottom of the map.
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Re-center the map by pressing this
icon whenever you scroll the map
away from your vehicle’s current
location.
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Points of Interest (POI) grouping
icon: You can choose up to three
POI icons to display on the map. If
the chosen POIs are located close
together or are at the same location a box is
used to display a single category icon
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instead of repeating the same icon, in order
to reduce clutter. When you select the box
on the map, a pop-up appears indicating how
many POIs are in this location. Select the pop
up to see a list of the available POIs. You can
scroll through and select POIs from this list.
If your vehicle is low on charge or fuel,
station icons automatically display on the
map.
If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic flow
will be indicated on the map by green (clear),
yellow (slowing), and red (stopped) road
highlights. Traffic flow is indicated where the
information is available and varies across the
US.
You can choose to display traffic icons on
the map representing twelve different types
of incidents. See Settings (page 442).
You can set a destination by hovering above
a location and selecting:
Button
Start
Destination Mode
To set a destination, press:
DescriptionMenu Item
Destination
Enter a navigation destination in any of the following formats:
Street AddressSearch
(number, street, city, state)
For example "12 Mainstreet Dearborn MI"
Partial Address
(number, street) if searching in current state
(number, street and zip code (or postal code in Canada)) if searching out of state
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DescriptionMenu Item
You can enter unique addresses that contain door number prefixes with or without the prefix. For example,
you could enter "6N340 Fairway Lane" or "340 Fairway Lane".
City
(name or zip code)
Point of Interest
(name or category)
Intersection
(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)
Latitude and Longitude
(##.###### , ##.######)
One to six decimal places are accepted.
You are given autocomplete options below the address bar to select as you type.
If you do not give an exact destination, a menu displays with your possible selections.
Collections of your last 40 navigation destinations display here.Previous Destinations
You can select any option from the list to select it as your destination.
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DescriptionMenu Item
These locations cannot be deleted individually. To delete them, preform a master reset. See SYNC™ 3
Troubleshooting (page 458).
Select to navigate to your set Home destination.Home
The time it takes to travel from your current location to Home displays.
To set your Home, press:
A prompt appears asking if you would like to create a favorite for home. Select:Home
Enter a location into the search bar and press:Yes
Save
Select to navigate to your set Work destination.Work
The time it takes to travel from your current location to Work displays.
To set your Work:
A prompt appears asking if you would like to create a favorite for work. Select:Work
Enter a location into the search bar and press:Yes
Save
Favorites include any location you have previously saved.Favorites
To add Favorites:
Select this button and enter a location into the destination bar.Add a Favorite
Select this option to have the system locate the address you have entered.Search
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DescriptionMenu Item
Select this button when the address you have entered appears on the screen.Save
The address saves as a favorite and you see the favorites screen. You can now select this address from the
favorites screen.
POI categories that may display (based on market and vehicle configuration):Point of Interest (POI)
Categories
Food
Fuel
hotel
ATM
Press to view additional categories. Once you have selected a category, follow the menus to
find what you are looking for.
See All
Inside of these categories you can search by:
Nearby
Along Route
Near Destination
In a City
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Once you have chosen your destination, press:
Action and DescriptionMenu Item
This saves the destination to your favorites.Save
This shows you a map of your entire route. You can then choose your route from three different options.Start
Uses the fastest moving roads possible.Fastest
Uses the shortest distance possible.Shortest
Uses the most fuel-efficient route.Economical Route
The time and distance for each route also displays.
On the route screen, you can choose to cancel the current navigation. The system asks for confirmation then
returns you to the map mode screen.
Cancel
Once you have chosen you destination, press:
Action and DescriptionMenu Item
The system uses a variety of screens and prompts to guide you to your destination.Start
During Route guidance, you can press the maneuver arrow icon on the map if you want the system to repeat
route guidance instructions. When the system repeats the last guidance instruction, it updates the distance to
the next guidance instruction, since it detects that the vehicle is moving.
The navigation map shows your estimated time of arrival, remaining travel time and the distance to your
destination.
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Action and DescriptionMenu Item
SYNC 3 may not always announce vehicle arrival at the exact point of your destination and you may have to
cancel a route manually.
Navigation Menu
In map mode and during active navigation
you can access the navigation menu.
During active navigation, touch the bottom
of the screen to view the menu and other
buttons.
To access the Navigation menu, press:
Button
Menu
You can then select:
A full screen map displays during navigation.Full MapScreen View
Highway exit information displays on the right hand side of the screen during navigation.Highway Exit Info
Points of interest icons display for restaurants, hotels, fuel stations and ATMs when they
are present at the exit. You can select the POI icons to receive a listing of specific locations.
You can select the POI location as a waypoint or destination if desired.
Only available during an active route. Displays all of the turns on the current route.Turn List
You can choose to avoid any road on the turn list by selecting the road from the list. A
screen then appears and you can press:
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Button
Avoid
The system calculates a new route and displays a new turn list.
You can find the SiriusXM Traffic and Travel Link information by pressing this button. This information requires
an active subscription to SiriusXM Traffic and Travel Link.
Traffic List
When a route is not active, a list of nearby traffic incidents displays (if any are present).
When a route is active, you can choose to display a list of traffic nearby or on the route.
Press this button to adjust your preferences. See Settings (page 442).Navigation Settings
Provides your current location city, longitude and latitude and the nearest road.Where Am I?
The following are only available on the menu during an active navigation route:
The system asks for confirmation and then returns you to the map mode screen.Cancel Route
Selecting this option switches off the audio navigation guidance. Press the button again to un-mute guidance.Mute Guidance
Press this to see a map of the full route.View Route
An alternate route displays in comparison with the current route.Detour
Only available if you have an active waypoint on your route. See Waypoints later in this section for information
on how to set waypoints.
Edit Waypoints
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Button
Use this button to re-order or remove your waypoints.
Optimize OrderYou can also have
the system set the
order for you by
pressing:
GoTo return to your
route press:
Waypoints
You can add a waypoint to a navigation route
as a destination along your route.
To add a waypoint:
1. Select the search icon (magnifying glass)
while on an active route. This brings up
the destination menu.
2. Set your destination using any of the
given methods. Once the destination has
been selected, the screen allows you to
set the destination as a waypoint by
selecting:
Menu Item
The waypoint list then appears and you are able to re-order all of your
waypoints by selecting the menu icon on the right hand side of the
location. You can select up to five waypoints.
Add Waypoint
Optimize OrderYou can also have the system set the order for you by pressing:
GoTo return to your route, press:
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cityseeker (If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1110
cities (1049 in the United States, 36 in
Canada and 15 in Mexico).
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cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants, hotels
and attractions.
When you have selected a point of interest,
the location and information appear, such as
address, phone number and a star rating.
Press More Information to see a photo, a
review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.
For restaurants, cityseeker can provide
information such as star rating, average cost,
review, handicap access, hours of operation,
and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
• Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of operation
and admission price.
SiriusXM Traffic and Travel Link
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate and
subscribe to receive SiriusXM Traffic and
Travel Link information. It helps you locate
the best gas prices, find movie listings, get
current traffic alerts, view the weather map,
get accurate ski conditions and see current
sports scores. See Apps (page 438).
The system calculates a reasonable efficient
route based on available speed limits, traffic,
and road conditions. You may know a local
short cut that is more efficient at a given time
than the route provided by SYNC 3, but you
should expect a slight difference in minutes
or miles with the SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are available
for purchase through your dealership, by
calling 1-866-462-8837 in the United States
and Canada or 01-800-557-5539 in Mexico.
You can also visit:
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Website
www.navigation.com/sync
You need to specify the make and model of
your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to HERE
by going to www.here.com/mapcreator.
HERE evaluates all reported map errors and
responds with the result of their investigation
by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
ELECTRIC VEHICLE INFORMATION
The power flow information for your Hybrid
vehicle is available through the Apps section
of the touch screen.
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E219519
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Power
E222603
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DescriptionItemCallout
This indicates which mode is active within the vehicle system.Power FlowA
Action and DescriptionMenu Item
The electric motor and gasoline engine are
powering the vehicle.
Status: Hybrid Drive
The hybrid system is storing power in the
high-voltage battery.
Status: Charging HV Battery
The vehicle is either at rest, or sharing very
little power between the electric system parts.
Status: Idle
The vehicle is driving in electric mode (the
power is coming from the electric motor). The
gasoline engine is off in this mode.
Status: Electric Drive
Shows the direction of power flow between the wheels and the electric motor.Motor-to-Wheel FlowB
Represents the hybrid electric motor. The higher the motor power is, the larger the
circle around this node. Any time the vehicle is ready to be driven, the motor node
illuminates.
Electric MotorC
Shows the direction of power flow between the high-voltage battery and the electric
motor. Flow toward the motor indicates the battery is providing power to accelerate
the vehicle (discharging the battery). Flow toward the battery indicates the electric
motor is providing power to the battery (charging the battery).
1
Battery-to-Motor
Flow
D
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DescriptionItemCallout
Includes all power usage from the low voltage accessories such as the climate control
fan, headlights and heated seats. The higher the power usage is from these
accessories, the larger the circle around the node. This node illuminates anytime the
vehicle is on since there is always some low level power in use.
2
OtherE
Includes the power usage from the high-voltage climate control components such
as the electric A/C compressor and the electric heater (Energi only). The higher the
power usage is from these components, the larger the circle around this node.
2,3
ClimateF
Represents your high-voltage battery. A circle illuminates around the node when the
high-voltage battery is receiving power from regenerative braking or engine charging.
The higher the power going into the high-voltage battery, the larger the circle around
this node.
BatteryG
Represents the fuel tank in the vehicle.FuelH
Shows flow from the fuel tank to the engine when the engine is on and using fuel
(there are some cases where the engine is on, but not using any fuel). When the
engine is on, but not using fuel, the engine node is active, but the fuel flow path is
off. An example of this is when your foot is off the accelerator pedal and the vehicle
is traveling at a high speed.
Fuel-to-Engine FlowI
Provides you with the reason(s) the gasoline engine is on. When the gasoline engine
is off, this display does not appear. Engine On due to reasons displayed by the system
are in a chart following this list.
Engine On due to:J
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DescriptionItemCallout
Shows the direction of power flow between the engine and the electric motor. The
direction indicates if the engine is providing power to the high-voltage electrical
system, or if the high-voltage electrical system is providing power to control or start
the engine.
Motor-to-Engine FlowK
Represents the gasoline engine. It illuminates only when the gasoline engine is on.
The higher the engine power is, the larger the circle around this node.
EngineL
Shows the direction of the power flow between the engine and the wheels.Engine-to-Wheels FlowM
Represents the power going to the wheels. The higher the wheel power is, the larger
the circle around this node. When the engine is off, drive power displays in blue.
When the engine is on, drive power displays in grey.
DriveN
1
The battery-to-motor flow includes battery
power the vehicle is using for acceleration.
It does not include energy the vehicle is
using for accessories (such as air
conditioning, headlights and radio). This
screen displays accessories and climate
usage separately.
2
Accessories indicates electrical power
demands from your vehicle’s accessory
systems. Accessories use power but do not
contribute to making the vehicle move. The
power flow displays power usage from the
climate control system and other accessories
separately.
3
The climate control system may determine
A/C is necessary even when you turn it off.
In this case, you may see some climate
power when the A/C is off.
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Engine On due to
The engine is on because of the heater setting. Reduce or turn off the heater setting to
return to electric mode.
Heater Setting
The engine is on because the vehicle speed exceeds the level for electric mode operation.
Reduce the speed to return to electric mode.
High Speed
The engine is on when applying pressure to the accelerator pedal or switching on the
speed control. Reduce pressure on the accelerator pedal or switch off the speed control
to return to full electric mode.
Drive Power
The engine is on because the vehicle is in neutral gear. Shift out of neutral gear to return
to electric mode.
Neutral Gear
The engine is on because the vehicle is in low gear. Shift out of low gear to return to
electric mode.
Low Gear
The engine is on to charge the high-voltage battery. The vehicle returns to electric mode
once the battery is charged.
Battery Charging
The engine is on to optimize vehicle operation. The vehicle returns to electric mode
when possible.
Normal Operation
The engine is on to provide increased powertrain braking. This can occur when you turn
on the grade assist feature, when speed control is on or when driving with your foot off
the accelerator pedal. Turning off grade assist or speed control may allow the vehicle to
return to electric mode.
Engine Braking Active
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Privacy Notice for GPS Mapping with
MyLincoln Mobile
MyLincoln Mobile allows for GPS mapping
when a vehicle is registered to a MyLincoln
Mobile account. To remove the vehicle from
the account, thereby removing GPS mapping
ability, a Master Reset can be performed in
the vehicle. See Settings (page 442).
Before transferring ownership of a vehicle,
owners may choose to execute a Master
Reset or Factory Reset (completed via the
MyLincoln Mobile website). Either method
removes the vehicle from all MyLincoln
Mobile accounts.
It is recommended that new owners conduct
a Master Reset upon taking possession of
the vehicle to remove it from any existing
MyLincoln Mobile accounts. The new owner
can activate a MyLincoln Mobile account by
completing registration process on the
website.
Website
owner.lincoln.com
www.syncmyride.ca
Website
www.syncmaroute.ca
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3 AppLink
enabled smartphone apps. Once an app is
running through AppLink, you can control
main features of the app through voice
commands and steering wheel controls.
Note: Available AppLink enabled apps will
vary by market.
Note: You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit:
Websites
owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded. Some
apps will work automatically with no setup.
Other apps will want you to configure your
personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: We encourage you to review the
smartphone app’s terms of service and
privacy policies because Ford is not
responsible for your app or its use of data.
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Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
Applink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.
Note: In order to use an app with SYNC 3,
the App needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.
Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device.
Action and Descrip-
tion
Menu Item
SYNC 3 will search
and connect to
compatible app(s)
running on your
mobile device.
Connect Mobile
Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
The connected device sends data to Ford in
the United States. The information is
encrypted and includes your VIN, SYNC 3
module number, odometer, usage statistics
and debugging information. We retain this
data for only as long as necessary to provide
this service, troubleshoot, and improve
products and services and to offer you
products and services that may interest you
where allowed by law.
Note: You must enable mobile apps for each
connected device the first time you select a
mobile app using the system.
Note: Ford reserves the right to limit
functionality or deactivate mobile apps at
any time.
Note: Standard data rates apply. Ford is not
responsible for any additional charges you
may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
You can enable and disable apps through
settings. See Settings (page 442).
App Permissions
The system organizes the App permissions
into groups. You can grant these group
permissions individually. You can change a
permission group status any time when not
driving, by using the settings menu. While in
the settings menu, you can also see the data
included in each group.
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When you launch an app using SYNC 3, the
system may ask you to grant certain
permissions, for example Vehicle information,
Driving characteristics, GPS and Speed,
and/or Push notifications. You can enable all
groups or none of them during the initial app
permissions prompts. The settings menu
offers individual group permission control.
Note: You are only prompted to grant
permissions the first time you use an app
with SYNC 3.
Note: If you disable group permissions, apps
will still be enabled to work with SYNC 3
unless you deactivate All Apps in the settings
menu.
SiriusXM Traffic and Travel Link (If
Equipped)
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.
Note: SiriusXM Traffic and Travel Link may
not be available in all markets.
Note: In order to use SiriusXM Traffic and
Travel Link, your vehicle must have
navigation.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and click
on Coverage map and details for a complete
listing of all traffic areas covered by SiriusXM
Traffic and Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the SiriusXM
Traffic and Travel Link services or its use in
vehicles.
When you subscribe to SiriusXM Traffic and
Travel Link, it can help you locate the best
gas prices, find movie listings, get current
traffic alerts, view the current weather map,
get accurate ski conditions and see scores
to current sports games.
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Action and DescriptionMenu Item
Touch these buttons to identify traffic incidents on your route, near your vehicle’s current location
or near any of your favorite places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your vehicle’s location or on an active
navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their show times, if available.Movie Listings
Touch this button to view the nearby weather, current weather, or the five-day forecast for the
chosen area.
Weather
Select to see the weather map, which can show storms,
radar information, charts and winds.
Map
Select to choose from a listing of weather locations.Area
Touch this button to view scores and schedules from a variety of sports. You can also save up to
10 favorite teams for easier access. The score automatically refreshes when a game is in progress.
Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
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SETTINGS
Under this menu, you can access and adjust
the settings for many of the system features.
To access additional settings, swipe the
screen left or right.
Sound
Pressing this button allows you to adjust the
following:
Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.Reset All
Adjusts the high frequency level.Treble
Adjusts the middle frequency level.Midrange
Adjusts the low frequency level.Bass
Adjusts the sound ratio from side to side or front to back.Balance / Fade
Adjusts the amount the audio system volume increases with speed, or turns the feature off.Speed Adaptive Volume
Optimizes the sound based on the location of the listeners.Occupancy Mode
StereoSound Settings
Surround
Your vehicle might not have all of these features.
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Media Player
This button is available when a media device
such as a Bluetooth Stereo or USB device is
the active audio source. Pressing the button
allows you to access the following options
for active devices only.
Action and DescriptionMenu Item
For some Apple devices, SYNC 3 can adjust the playback speed of podcasts. When a podcast is playing,
you can choose:
Podcast Speed
FasterNormalSlower
For some Apple devices, SYNC 3 can adjust the playback speed of audiobooks. When an audiobook is
playing, you can choose:
Audiobook Speed
FasterNormalSlower
Cover art displays from your device’ s music files. If no cover art for the files
exists on the device, then the Gracenote Database provides cover art.
Media PlayerCover Art Priority
The Gracenote Database supplied cover art is used for your music files.
This overrides any cover art from your device.
Gracenote®
Erase the stored media information in order to re-index.Reset Media
This allows you to view the version level of the Gracenote Database.Gracenote® Database Info
This allows you to view the manufacturer and model number of your media device.Device Information
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Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and arrows
on the right adjust the minute. You can then
select AM or PM.
You can adjust the following features:
Action and DescriptionMenu Item
Select how time displays.Clock Format
When active, the clock adjusts to time zone changes.Auto Time Zone Update
This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.Reset Clock to GPS Time
The system automatically saves any updates
you make to the settings.
Bluetooth
Pressing this button allows you to access the
following:
ActionMenu Item
OnBluetooth
Off
You must activate Bluetooth to pair a
Bluetooth-enabled device.
The processes of pairing a Bluetooth device
is the same as pairing a phone. See Pairing
a Device in Phone settings for how to pair a
device and the available options.
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Phone
Pair your Bluetooth-enabled phone with the
system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to begin
pairing. See your phone’s manual if
necessary.
To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your vehicle's make and model as
it displays on your phone.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the
pairing is successful.
6. Your phone may prompt you to give the
system permission to access information.
To check your phone’ s compatibility, see
your phone’s manual or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your phone's name when it
appears on the touchscreen.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the
pairing is successful.
6. Your phone may prompt you to give the
system permission to access information.
To check your phone’ s compatibility, see
your phone’s manual or visit the website.
Other features, such as text messaging using
Bluetooth and automatic phonebook
download, are phone-dependent features.
Once you have paired a device you can
adjust the following options.
To check your phone’s compatibility, see
your phone’s manual or visit the website:
Website
owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options.
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Action and DescriptionMenu Item
View Devices
You can then select:
You can add a Bluetooth-enabled device by following the steps in the previous table.Add a Bluetooth Device
You can select a phone by touching the name of the phone on the screen. You then have the following options:
Depending on the status of the device, you can select either of these options to interact with the selected
device.
Connect
Disconnect
Allows you to see phone and device information.Device Information
Allows you to select this device to be your preferred device.Make Primary
Removes the selected device from the system.Delete
Action and DescriptionMenu Item
Manage Contacts
You can then select:
Enable this option to have SYNC 3 periodically re-download your phonebook to keep your contact list up to
date.
Automatic Contact Download
On/Off
Choose how you would like the system to display your contacts. You can choose:Sort By:
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Action and DescriptionMenu Item
Last NameFirst Name
Select this option to re-download your contact list manually.Re-download Contacts
Select this option to delete the in vehicle contact list. Deleting the in vehicle list does not erase the contact
list on the connected phone.
Delete Contacts
Action and DescriptionMenu Item
Set Phone Ringtone
You can then select:
No sound plays when a call comes to your phone.No Ringtone
The currently selected ringtone on your phone plays when you receive a call. This option may not be available
for all phones. If this option is available, it is the default setting.
Use Phone Ringtone
You can also select one of the three available ringers.
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Action and DescriptionMenu Item
Text Messaging
You can then select:
No sound plays when a message comes to your phone.No Alert (Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a new message.Voice Readout
You can enable and disable the following options as well:
Action and DescriptionMenu Item
When enabled, vehicle audio (such as radio or apps) is muted for the duration of the phone call even when
the phone call is in privacy.
Mute Audio in Privacy
When enabled, an alert displays that your phone is roaming when you attempt to place a call.Roaming Warning
When enabled, a message displays when the battery on your phone is running low.Low Battery Notification
911 Assist
Note: This service is only available in the
United States and Canada.
Select this button to modify the on or off
setting for this feature. If the mobile phone’ s
contacts have been downloaded, you can
adjust the following option:
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Action and DescriptionMenu Item
You can select up to two numbers from your mobile device's phonebook as emergency contacts for quick
access at the end of the 911 Assist call process.
Set Emergency Contacts
Radio
This button is available if a Radio source such
as AM or FM is the active media source.
Pressing the button allows you to access the
following features:
Action and DescriptionMenu Item
Activation of this feature allows you to listen to HD radio broadcasts.FM HD Radio
AM HD Radio
(Dependent on current
radio source, If Available)
This feature is available when FM Radio is your active media source. Activate this feature to have the system
display radio text.
Radio Text
RefreshAutoset Presets (AST)
Selecting this option stores the six strongest stations in your current location to the last preset bank of the
currently tuned source.
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SYNC™ 3
Navigation
You can adjust many of the Navigation
preferences by selecting the following
menus.
Map Preferences
Action and DescriptionMenu Item
Map Preferences
Then select any of the following:
When this option is active, the system shows 3D renderings of buildings.3D City Model
When enabled, your vehicle’s previously traveled route displays with white dots.Breadcrumbs
Enable this feature to display up to 3 POI icons on the navigation map.POI Icons
Select POIsOnce this feature is activated you can select the icons you want displayed
by selecting:
This menu allows you to choose which incident icons you would like to have displayed on the navigation map.Incident Map Icons
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SYNC™ 3
Route Preferences
Second Level Messages, Actions and DescriptionsMenu Item
Route Preferences
Then select any of the following:
Choose to have the system display your chosen route type.Preferred Route
EcoFastestShortest
Bypass route selection in destination programming. The system only calculates one route based on your preferred
route setting.
Always Use ___ Route
When activated, the system uses your selected route type to calculate only one route to the desired destination.
The system selects High Occupancy Vehicle or car pool lanes when providing route guidance.Use HOV Lanes
The system searches for and displays available parking locations as you approach your destination.Automatically Find Parking
Select a level of cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for
the route.
Eco Time Penalty
Enable or disable considering traffic information when planning a route. The system can find a faster route based
on heavy traffic flow information or detect a Road Closed incident and find a detour route if possible.
Dynamic Route Guidance
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SYNC™ 3
Navigation Preferences
Action and DescriptionMenu Item
Navigation Preferences
You can adjust how the system provides prompts.Guidance Prompts
Then select any of the following:
Voice and Tones
Voice Only
Tones Only
Mobile Apps
You can enable the control of compatible
mobile apps running on your Bluetooth or
USB device on SYNC 3. In order to enable
mobile apps, SYNC 3 requires user consent
to send and receive app authorization
information and updates using the data plan
associated with the connected device.
The connected devices sends data to Ford
in the United States. The encrypted
information includes your VIN, SYNC 3
module number, anonymous usage statistics
and debugging information. Updates may
take place automatically.
Note: Standard data rates will apply. Ford
is not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
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SYNC™ 3
Action and DescriptionMenu Item
Enable or disable the use of mobile apps on
SYNC 3.
OnMobile Apps
Off
Disabling mobile apps in the settings menu
disables automatic updates and the use of
mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings menu.
Once Mobile Apps is enabled, you have the following options:
This provides information on the current state of available app updates.Update Mobile Apps
There are three possible statuses:
Updating Mobile Apps…Up-To-DateUpdate Needed
The system is trying to receive an update.No update is required.The system has detected a new app
requiring authorization or a general
permissions update is required.
Select this button if an update is required and
you want to request this update manually. For
example, when your mobile device is connected
to a Wi-Fi hotspot, select:
Request Update
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SYNC™ 3
Action and DescriptionMenu Item
Request Update
Grant or deny permissions to all apps at once.All Apps
Grant or deny an individual app particular permissions. App permissions are organized into groups. By pressing
the info book icon, you can see which signals are included in each group.
There may also be SYNC 3
enabled apps listed under
these options.
Note: Ford and Lincoln are not responsible
or liable for any damages or loss of privacy
relating to usage of an app, or dissemination
of any vehicle data that you approve Ford
and Lincoln to provide to an app.
General
Access and adjust the system settings, voice
features, as well as phone, navigation and
wireless settings.
Menu Item
Select to have the touchscreen display in English, Spanish or French.Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Select to have the system beep to confirm choices made through the touch-
screen.
Touch Screen Beep
When you activate this option, the system automatically updates when you have
an available Internet connection through a Wi-Fi network or mobile connection.
Automatic System Updates
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Menu Item
Information pertaining to the system and its software.About
Documentation of the software license for the system.Software Licenses
Select to restore factory defaults. This erases all personal settings and personal
data.
Master Reset
Wi-Fi
You can adjust the following:
Action and DescriptionMenu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software updates.Wi-Fi
This provides you with a list of available Wi-Fi networks within range.View Available Networks
Clicking on a network from the list allows you to connect or disconnect from that network. The system may
require a security code to connect.
When you click the information button next to a network, more information about the network displays such
as the signal strength, connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi network is within range if SYNC is not already
connected.
Wi-Fi Available Notifications
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SYNC™ 3
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color all
the way down to zero intensity.
Vehicle
Note: You vehicle may not have all of these
features.
You can select the following features to
update their settings.
Door Keypad Code
Select this button to add or erase a personal
door keypad code. To add or erase a
personal code, you first need to enter the
five-digit factory set code. You can find this
code on the owner's wallet card in the glove
box or from your authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Camera Settings
Then select from the following:
You can enable or disable this option using the slider.Rear Camera Delay
You can find more information on the rear-view camera system in the parking aids chapter of your owner manual.
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Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your system.
You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Make the screen display brighter or dimmer.Brightness
You can select:Mode
The screen automatically switches between day and night modes based on the outside
light level.
Auto
The screen displays with a light background to enhance daytime viewing.Day
The screen displays with a darker background to make nighttime viewing easier.Night
The screen goes black and does not display anything. To switch the screen back on,
simply tap the screen.
Off
Enable this option to automatically dim the display brightness based on ambient lighting conditions.Auto Dim
Voice Control
You can adjust the voice control settings by
selecting the following options.
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SYNC™ 3
Menu Item
Enable this option to remove additional voice prompts and confirmations.Advanced Mode
Enable this option to have the system confirm a contacts name with you before
making a call.
Phone Confirmation
Enable this option to have the system display a list of available voice commands
when the voice button is pressed.
Voice Command List
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the system
is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit code
must be entered to enable and disable valet
mode. You can use any PIN you chose but
you must use the same PIN to disable valet
mode. The system asks you to input the
code.
Note: If the system is locked and you cannot
remember the PIN, please contact the
Customer Relationship Center.
For Lincoln
United States: 1-800-521-4140
Canada: 1-800-387-9333
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility, visit
the Ford or Lincoln website.
Website
owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio adjustments.
The audio control settings on your cell
phone may be affecting SYNC 3
performance.
There is background noise
during a phone call.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Make sure that the microphone for SYNC 3 is not set to off. Look for
the microphone icon on the phone screen.
To restart your system, shut down the engine, open and close the
door, and then lock the door and wait for 2-3 minutes. Make sure that
your SYNC 3 screen is black and the lighted USB port is off.
The system may need to be restarted.
During a call, I cannot hear
the other person and they
cannot hear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is not able to
download my phonebook.
Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
Possible cell phone malfunction.
You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
Limitations on your cell phone's capab-
ility.
The system says "Phone-
book downloaded" but my
SYNC 3 phonebook is
empty or is missing
contacts.
If the missing contacts are stored on your SIM card, move them to
your cell phone's memory.
You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
I am having trouble
connecting my cell phone
to SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
Try deleting your device from SYNC 3 and deleting SYNC from your
device, then trying again.
Always check the security and auto accept prompt settings relative
to the SYNC 3 Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
Text messaging is not
working on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
iPhone • Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the device named with the your
vehicle make and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone from the SYNC 3 system
to activate this settings update.
Your iPhone is now set up to forward incoming text messages to
SYNC 3.
Repeat these steps for every other SYNC 3 vehicle that you connect.
Your iPhone will only forward incoming text messages to SYNC 3 if
the iPhone is not unlocked in the messaging application.
Replying to text messages using SYNC 3 is not supported by iPhone.
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Facebook Messenger are not
supported.
Your cell phone must support downloading text messages through
Bluetooth to receive incoming text messages.
This is a cell phone-dependent feature.
Audible text messages do
not work on my cell phone.
Because each cell phone is different, refer to your device's manual
for the specific cell phone you are pairing. In fact, there can be
differences between cell phones due to brand, model, service provider
and software version.
This is a cell phone limitation.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.
I am having trouble
connecting my device.
Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and your
vehicle's USB port.
Make sure that the device does not have an auto-install program or
active security settings.
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SYNC™ 3
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during very
hot or cold temperatures.
This is a device limitation.
SYNC 3 does not recog-
nize my device when I start
my vehicle.
Make sure you connect the device to SYNC 3 and that you have
started the media player on your device.
This is a device-dependent feature.
Bluetooth audio does not
stream.
The device is not connected.
Make sure that all song details are populated.
Your music files may not contain the
correct artist, song title, album or genre
information.
SYNC 3 does not recog-
nize music that is on my
device.
Try replacing the corrupt file with a new version.The file may be corrupted.
Some devices require you to change the USB settings from mass
storage to media transfer protocol class.
The song may have copyright protection
that does not allow it to play.
Convert the file to a supported format. See Entertainment (page 396).The file format is not supported by SYNC
3.
Perform a master reset. See Settings (page 442).The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
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SYNC™ 3
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.
When I connect my device,
I sometimes do not hear
any sound.
To listen to Apple devices through USB, select AirPlay from the devices
Control Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlay
from the devices Control Center, then select SYNC.
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fi signal.Weak signal.
Use a unique name for your SSID, don’t use
the default name unless it contains a unique
identifier, such as part of the MAC address.
Multiple Access points within range with the
same SSID.
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SYNC™ 3
Wi-Fi Issues
Possible solutionPossible causeIssue
Position the vehicle close to the hotspot with
the front of the vehicle facing the hotspot
direction and remove obstacles if possible.
Other Wi-Fi, Bluetooth, microwave and cord-
less phones may cause interference.
Weak signal probably due to distance from
the hotspot, obstruction or high interference.
Disconnecting after successful connection.
If the vehicle is equipped with heated wind-
shield, try positioning the vehicle so that the
windshield is not facing the hotspot. If you
have metallic window tinting but not on the
windshield, position the vehicle to face the
hotspot. If all windows are tinted, you can
open the windows in the direction of the
hotspot if that is feasible.
There may be an obstruction between SYNC
3 and the hotspot.
Poor signal seen by Sync despite being near
a hotspot.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try again.The hotspot was defined as a hidden network.A hotspot is not listed in the list of available
networks.
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SYNC™ 3
Wi-Fi Issues
Possible solutionPossible causeIssue
SYNC 3 currently does not provide a hotspot.SYNC 3 does not provide a hotspot.SYNC 3 is not seen when searching for Wi-Fi
networks from your phone or other devices.
Check the signal quality (under network
details), if SYNC 3 indicates good or excellent,
test with another high-speed equipped
hotspot where the environment is more
predictable.
Poor signal strength, too far from the hotspot,
hotspot is supporting multiple connections,
slow Internet connection or other problems.
Software download takes too long.
Test the connection with another device, if the
hotspot requires a subscription, you may
contact the service provider.
It is possible that there is no new software.
The connected hotspot may be a managed
one and it requires either a subscription or
agreeing to the terms and conditions.
SYNC 3 seems to connect with a hotspot and
the signal strength is excellent but the soft-
ware is not being updated.
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
Make sure you have a compatible smartphone;
an Android with OS 2.3 or higher or an iPhone
3GS or newer with iOS 5.0 or higher. Addition-
ally, make sure you pair and connect your
phone to SYNC 3 in order to find AppLink-
capable apps on your device. iPhone users
must also connect to a USB port with an Apple
USB cable.
You did not connect an Applink Compatible
phone to SYNC 3.
AppLink Mobile Applications: When I select
"Connect Mobile Apps," SYNC 3 does not find
any applications.
Make sure you have downloaded and installed
the latest version of the app from your phone's
app store. Make sure the app is running on
your phone. Some apps require you to register
or login to the app on the phone before using
them with AppLink. Also, some may have a
"Ford SYNC" setting, so check the app's
settings menu on the phone.
AppLink-enabled apps are not installed and
running on your mobile device.
My phone is connected, but I still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover it
inside the vehicle. On an Android device, if
apps have an 'Exit' or 'Quit' option, then select
it and restart the app. If the app does not have
that option, select the phone's settings menu
Sometimes apps do not properly close and
re-open their connection to SYNC 3, over
ignition cycles, for example.
My phone is connected, my app(s) are running,
but I still cannot find any apps.
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
and select 'Apps', then find the particular app
and choose 'Force stop'. Do not forget to
restart the app afterward, then select "Connect
Mobile Apps" on SYNC 3.
On an iPhone with iOS7+, to force close an
app, double tap the home button then swipe
up on the app to close it. Tap the home button
again, then select the app again to restart it.
After a few seconds, the app should then
appear in SYNC 3's Mobile App's Menu.
Switch Bluetooth off and then on to reset it on
your phone. If you are in your vehicle, SYNC
3 should be able to automatically re-connect
to your phone if you press the "Phone" button.
There is a Bluetooth issue on some older
versions of the Android operating system that
may cause apps that were found on your
previous vehicle drive to not be found again
if you did not switch Bluetooth off.
My Android phone is connected, my app(s)
are running, I restarted them, but I still cannot
find any apps.
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable from the phone, wait a
moment, and plug the USB cable back in to
the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps Menu.
If not, "Force Close" the application and restart
it.
You may need to reset the USB connection
to SYNC 3.
My iPhone is connected, my app is running, I
restarted the app but I still cannot find it on
SYNC 3.
Increase the Bluetooth volume of the device
by using the device's volume control buttons
which are most often found on the side of the
device.
The Bluetooth volume on the phone may be
low.
I have an Android phone. I found and started
my media app on SYNC 3, but there is no
sound or the sound is very low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the app's
settings menu on the phone.
Some Android devices have a limited number
of Bluetooth ports that apps can use to
connect. If you have more AppLink apps on
your phone than the number of available
Bluetooth ports, you will not see all of your
apps listed in the SYNC 3 mobile apps menu.
I can only see some of the AppLink apps
running on my phone listed in the SYNC 3
Mobile Apps Menu.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commands and the media voice
commands at the beginning of their respective sections.
You may be using the wrong voice
commands.
SYNC 3 does not under-
stand what I am saying.
Refer to the audio display during an active voice session to find a list
of voice commands there.
Wait for the system to prompt you before you state your command.You may be speaking too soon or at the
wrong time.
Review the media voice commands at the beginning of the media
section.
You may be using the wrong voice
commands.
SYNC 3 does not under-
stand the name of a song
or artist.
Say the song or artist name exactly as it is displayed on your device.
For example, say "Play Artist Prince" or "Play song Purple Rain".
You may not be saying the name exactly
as it appears on your device.
Make sure you are saying the complete title such as "California remix
featuring Jennifer Nettles".
If there are any abbreviations in the name, like ESPN or CNN, you
have to spell those: "E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album, and playlists names do not
have any special characters like *, - or +.
The song or artist name may have some
special characters that are not being
recognized by SYNC 3.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
Make sure that you are saying the name exactly as it appears on your
phone. For example, if your contact is "Joe Wilson", say "Call Joe
Wilson". If your contact name is "Mom", say "Call Mom".
You may not be saying the name exactly
as it appears on your phonebook.
SYNC 3 does not under-
stand or is calling the
wrong contact when I want
to make a call.
Make sure that your contact names do not have any special characters
like *, - or +.
The contact name may contain special
characters.
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the contact names stored on your cell phone.
You may not be saying the name exactly
as it appears on your phonebook.
The SYNC 3 voice control
system is having trouble
recognizing foreign names
stored on my cell phone.
Helpful Hint: You can select your contact manually. Press PHONE.
Select the option for phonebook and then contact name. Press the
soft-key option to hear it. SYNC 3 will read the contact name to you,
giving you some idea of the pronunciation it is expecting.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the names stored on your media player or USB flash
drive. It is able to make some exceptions for very popular artist names
(for example, U2) such that you can always use the English pronunci-
ation for these artists.
You may be saying the foreign names
using the currently selected language for
SYNC 3.
The SYNC 3 voice control
system is having trouble
recognizing foreign tracks,
artists, albums, genres and
playlist names from my
media player or USB flash
drive.
SYNC 3 uses a synthetically generated voice rather than pre-recorded
human voice.
SYNC 3 uses text-to-speech voice prompt
technology.
The system generates
voice prompts and the
pronunciation of some
words may not be accurate
for my language.
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna").
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SYNC™ 3
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna").
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holding the Radio Power
button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may then resume
using the SYNC 3 system.
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SYNC™ 3
For additional assistance with SYNC 3
troubleshooting please call or visit the
Lincoln Website.
Lincoln Support
United States: 1-800-521-4140Customer Relationship Center
Canada: 1-800-387-9333
owner.lincoln.comWebsite
www.syncmyride.ca
www.syncmaroute.ca
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SYNC™ 3
For a complete listing of the accessories that
are available for your vehicle, please contact
your authorized dealer or visit our online
store at:
Web Address (United States)
www.Accessories.Lincoln.com
Web Address (Canada)
www.LincolnCanada.com
Lincoln Motor Company will repair or replace
any properly authorized dealer-installed
Lincoln Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period, as
well as any component damaged by the
defective accessories.
Lincoln Motor Company will warrant your
Lincoln accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details and
a copy of the warranty.
Exterior Style
• Bumper protectors.
• Side-window deflectors.
• Wheels.
Interior Style
• All-weather floor mats.
• Premium carpeted floor mats.
Lifestyle
• Ash cup (smoker's packages).
• Cargo area protector.
• Cargo net.
• Cargo organizer.
• Roof racks and carriers*.
• Tablet cradle*.
Peace of Mind
• Car cover*.
• Remote start.
• Roadside assistance kit*.
• Vehicle security system.
• Wheel locks.
*Lincoln Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Lincoln Licensed
Accessories, and does not design or test
these accessories to Lincoln Motor Company
engineering requirements. Contact an
authorized Lincoln dealer for the
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Accessories
For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
• When adding accessories, equipment,
passengers and luggage to your vehicle,
do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Consult an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of mobile
communications systems that are
equipped with radio transmitters, for
example, two-way radios, telephones and
theft alarms. Any such equipment
installed in your vehicle should comply
with the Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulations and should be installed only
by an authorized dealer.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did not
design them specifically for automotive
use.
• If you or an authorized Lincoln dealer add
any non-Lincoln electrical or electronic
accessories or components to your
vehicle, you may adversely affect battery
performance and durability. In addition,
you may also adversely affect the
performance of other electrical systems
in the vehicle.
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Accessories
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH
LINCOLN PROTECT.
Lincoln Protect (U.S. Only)
Lincoln Protect means peace of mind. It’s the
extended service plan backed by the Lincoln
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage.
Lincoln Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Extended
Service Plan. With Lincoln Protect you
minimize your risk for unexpected repair bills
and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four core Lincoln Protect plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it’ s
probably easier to list what’s not covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Lincoln Extended Service Plans are honored
by all authorized Lincoln dealers in the U.S.,
Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we’ll give you a loaner to use for the
day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
• Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
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Lincoln Protect
Less Cost to Properly Maintain Your Vehicle
Lincoln Protect also offers a Premium
Maintenance Plan that covers all scheduled
maintenance, and selected wear items. The
coverage is prepaid, so you never have to
worry about the cost of your vehicle’s
maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers and struts.
• Engine cooling hoses, clamps and
o-rings.
• Engine belts.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Lincoln Protect has to
offer while paying over time. You are
pre-approved with no credit check or
hassles. To learn more, call our Lincoln
Protect Extended Service Plan specialists at
800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
EXTENDED SERVICE PLANS (CANADA
ONLY)
You can get more protection for your vehicle
by purchasing a Lincoln Extended Service
Plan. Lincoln Extended Service Plan is the
only service contract backed by Lincoln
Motor Company of Canada, Limited.
Depending on the plan you purchase, Lincoln
Extended Service Plan provides benefits
such as:
• Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after your
New Vehicle Limited Warranty Coverage
expires.
• Roadside Assistance benefits.
There are several Lincoln Extended Service
Plans available in various time, distance and
deductible combinations. Each plan is
tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Lincoln Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Lincoln Motor Company dealers.
Note: Repairs performed outside of Canada,
the United States and Mexico are not eligible
for Lincoln Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Lincoln of
Canada dealer or www.Lincoln.ca to find the
Lincoln Extended Service Plan that is right
for you.
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Lincoln Protect
GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when you
sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you have
your vehicle serviced at the proper times.
These intervals serve two purposes; one is
to maintain the reliability of your vehicle and
the second is to keep your cost of owning
your vehicle down.
It is your responsibility to have all scheduled
maintenance performed and to make sure
that the materials used meet the
specifications identified in this owner's
manual. See Capacities and Specifications
(page 354).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the operation
of your vehicle. Ask your dealership about
the training and certification their technicians
have received.
Genuine Ford and Motorcraft® Replacement
Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed at
your dealership carry a nationwide 24-month
or unlimited mile (kilometer) parts and labor
limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one stop
shopping. They can perform any services
that are required on your vehicle, from
general maintenance to collision repairs.
Note: Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved reliability,
durability and resale value. To maintain the
proper performance of your vehicle and its
emission control systems, make sure you
have scheduled maintenance performed at
the designated intervals.
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Scheduled Maintenance
Your vehicle is equipped with an information
display, which indicates the proper oil
change interval. This interval may be up to
one year or 10000 miles (16000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles (800
kilometers) of the ENGINE OIL CHANGE
DUE or OIL CHANGE REQUIRED message
appearing. Make sure you reset the oil
monitoring system after each oil change.
See Engine Oil Check (page 299).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil change
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
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Scheduled Maintenance
Make sure to change your vehicle’ s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance.
It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
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Scheduled Maintenance
Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great.
Multi-point inspection
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks or damageExhaust system
Steering and linkageExterior lamps operation
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Scheduled Maintenance
Multi-point inspection
Tires for wear and proper pressure
**
Fluid levels
*
; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
Hazard warning system operation
*
Brake, coolant recovery reservoir, automatic transmission and window washer
**
If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle.
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Scheduled Maintenance
NORMAL SCHEDULED MAINTENANCE
Normal scheduled maintenance
1, 2
Change engine oil and filter.
3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display.
Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1
Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
2
Perform multi-point inspection (recommended).
3
Reset the oil monitoring system after engine oil and filter changes. See Engine Oil Check (page 299).
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Scheduled Maintenance
Other maintenance items
*
Replace cabin air filter.Every 20000 miles (32000
km)
Replace engine air filter.Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant.
**
At 100000 miles (160000
km)
Replace spark plugs.Every 100000 miles
(160000 km)
Change automatic transmission fluid.Every 150000 miles
(240000 km)
*
Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated
distance for the interval.
**
Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers).
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Scheduled Maintenance
SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician.
Towing a trailer or using a car-top carrier
Change engine oil and filter every 12 months or 10000 miles (16000 km). The oil monitoring system displays
a message in the information display. Perform services listed in the Normal Scheduled Maintenance chart.
As required
Inspect U-joints.Inspect frequently, service
as required
See axle maintenance items under Exceptions.Every 30000 miles (48000
km)
Change automatic transmission fluid.
Replace spark plugs.Every 60000 miles (96000
km)
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Scheduled Maintenance
Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery)
Change engine oil and filter every 12 months or 10000 miles (16000 km). The oil monitoring system displays
a message in the information display. Perform services listed in the Normal Scheduled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.Every 60000 miles (96000
km)
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.Every 5000 miles (8000 km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter.Every 5000 miles (8000 km)
or six months
Perform multi-point inspection.
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Scheduled Maintenance
Exceptions
There are several exceptions to the Normal
Schedule:
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, North
Africa, Sub-Saharan Africa or locations with
similar climates using an American Petroleum
Institute (API) Certified for Gasoline Engines
(Certification mark) oil of SM or SN quality,
the normal oil change interval is 3000 miles
(5000 kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is 1800
miles (3000 kilometers).
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty and
dirty conditions. Vehicles operated in these
conditions require frequent inspection and
replacement of the engine air filter and cabin
air filter.
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Scheduled Maintenance
SCHEDULED MAINTENANCE RECORD
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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END USER LICENSE AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
• You (“You” or “Your” as applicable) have
acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that include
software licensed or owned by Ford
Motor Company and its affiliates ("FORD
MOTOR COMPANY"). Those software
products of FORD MOTOR COMPANY
origin, as well as associated media,
printed materials, and "online" or
electronic documentation ("SOFTWARE")
are protected by international intellectual
property laws and treaties. The
SOFTWARE is licensed, not sold. All
rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be later
upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT ("EULA") DO
NOT USE THE DEVICES OR COPY THE
SOFTWARE. ANY USE OF THE SOFTWARE,
INCLUDING BUT NOT LIMITED TO USE ON
THE DEVICES, WILL CONSTITUTE YOUR
AGREEMENT TO THIS EULA (OR
RATIFICATION OF ANY PREVIOUS
CONSENT).
GRANT OF SOFTWARE LICENSE: This EULA
grants you the following license:
• You may use the SOFTWARE as installed
on the DEVICES and as otherwise
interfacing with systems and/or services
provide by or through FORD MOTOR
COMPANY or its third party software and
service providers.
Description of Other Rights and Limitations
• Speech Recognition: If the SOFTWARE
includes speech recognition
component(s), you should understand
that speech recognition is an inherently
statistical process and that recognition
errors are inherent in the process.
Neither FORD MOTOR COMPANY nor
its suppliers shall be liable for any
damages arising out of errors in the
speech recognition process. It is your
responsibility to monitor any speech
recognition functions included in the
system.
• Limitations on Reverse Engineering,
Decompilation and Disassembly: You
may not reverse engineer, decompile,
translate, disassemble or attempt to
discover any source code or underlying
ideas or algorithms of the SOFTWARE
nor permit others to reverse engineer,
decompile or disassemble the
SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation or to the
extent as may be permitted by the
licensing terms governing use of any
open source components included with
the SOFTWARE.
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Appendices
• Limitations on Distributing, Copying,
Modifying and Creating Derivative
Works: You may not distribute, copy,
make modifications to or create
derivative works based on the
SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation or to the
extent as may be permitted by the
licensing terms governing use of any
open source components included with
the SOFTWARE.
• Single EULA: The end user
documentation for the DEVICES and
related systems and services may contain
multiple EULAs, such as multiple
translations and/or multiple media
versions (e.g., in the user documentation
and in the software). Even if you receive
multiple EULAs, you are licensed to use
only one (1) copy of the SOFTWARE.
• SOFTWARE Transfer: You may
permanently transfer your rights under
this EULA only as part of a sale or transfer
of the DEVICES, provided you retain no
copies, you transfer all of the SOFTWARE
(including all component parts, the media
and printed materials, any upgrades, and,
if applicable, the Certificate(s) of
Authenticity), and the recipient agrees to
the terms of this EULA. If the SOFTWARE
is an upgrade, any transfer must include
all prior versions of the SOFTWARE.
• Termination: Without prejudice to any
other rights, FORD MOTOR COMPANY
may terminate this EULA if you fail to
comply with the terms and conditions of
this EULA.
• Internet-Based Services Components:
The SOFTWARE may contain
components that enable and facilitate
the use of certain Internet-based
services. You acknowledge and agree
that FORD MOTOR COMPANY, third
party software and service suppliers, its
affiliates and/or its designated agent may
automatically check the version of the
SOFTWARE and/or its components that
you are utilizing and may provide
upgrades or supplements to the
SOFTWARE that may be automatically
downloaded to your DEVICES.
• Additional Software/Services: The
SOFTWARE may permit FORD MOTOR
COMPANY, third party software and
service suppliers, its affiliates and/or its
designated agent to provide or make
available to you SOFTWARE updates,
supplements, add-on components, or
Internet-based services components of
the SOFTWARE after the date you obtain
your initial copy of the SOFTWARE
("Supplemental Components".)
SOFTWARE updates may cause you to
incur additional charges from your
wireless service provider. If FORD
MOTOR COMPANY or third party
software and services suppliers provide
or make available to you Supplemental
Components and no other EULA terms
are provided along with the
Supplemental Components, then the
terms of this EULA shall apply. FORD
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Appendices
MOTOR COMPANY, its affiliates and/or
its designated agent reserve the right to
discontinue without liability any
Internet-based services provided to you
or made available to you through the use
of the SOFTWARE.
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Appendices
• Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The third
party sites are not under the control of
FORD MOTOR COMPANY, its affiliates
and/or its designated agent. Neither
FORD MOTOR COMPANY nor its
affiliates nor its designated agent are
responsible for (i) the contents of any
third party sites, any links contained in
third party sites, or any changes or
updates to third party sites, or (ii)
webcasting or any other form of
transmission received from any third
party sites. If the SOFTWARE provides
links to third party sites, those links are
provided to you only as a convenience,
and the inclusion of any link does not
imply an endorsement of the third party
site by FORD MOTOR COMPANY, its
affiliates and/or its designated agent.
• Obligation to Drive Responsibly: You
recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety and
you agree to assume any risk associated
with the use of the DEVICES.
UPGRADES AND RECOVERY MEDIA: If the
SOFTWARE is provided by FORD MOTOR
COMPANY separate from the DEVICES on
media such as a ROM chip, CD ROM disk(s)
or via web download or other means, and is
labeled "For Upgrade Purposes Only" or "For
Recovery Purposes Only" you may install one
(1) copy of such SOFTWARE onto the
DEVICES as a replacement copy for the
existing SOFTWARE, and use it in
accordance with this EULA, including any
additional EULA terms accompanying the
upgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS: All
title and intellectual property rights in and to
the SOFTWARE (including but not limited to
any images, photographs, animations, video,
audio, music, text and "applets" incorporated
into the SOFTWARE), the accompanying
printed materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials accompanying
the SOFTWARE. All title and intellectual
property rights in and to the content which
may be accessed through use of the
SOFTWARE is the property of the respective
content owner and may be protected by
applicable copyright or other intellectual
property laws and treaties. This EULA grants
you no rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates, and
third party software and service providers
and suppliers. Use of any on-line services
which may be accessed through the
SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
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EXPORT RESTRICTIONS: You acknowledge
that the SOFTWARE is subject to U.S. and
European Union export jurisdiction. You
agree to comply with all applicable
international and national laws that apply to
the SOFTWARE, including the U.S. Export
Administration Regulations, as well as
end-user, end-use and destination
restrictions issued by U.S. and other
governments.
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to FORD
MOTOR COMPANY instructions provided in
the documentation for the DEVICES product
support, such as the vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages: EXCEPT
AS PROHIBITED BY LAW, FORD MOTOR
COMPANY, ANY THIRD PARTY SOFTWARE
OR SERVICES SUPPLIERS, AND THEIR
AFFILIATES SHALL HAVE NO LIABILITY FOR
ANY INDIRECT, SPECIAL, CONSEQUENTIAL
OR INCIDENTAL DAMAGES ARISING FROM
OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
SYNC® Automotive Important Safety
Information Read and follow instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not following
precautions found in the Owner Guide
can lead to an accident or other serious
injuries.
General Operation
• Voice Command Control: Certain
functions within the SYNC® system may
be accomplished using voice commands.
Using voice commands while driving
helps you to operate the system without
removing your hands from the wheel or
eyes from the road.
• Prolonged Views of Screen: Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting: Do not raise the volume
excessively. Keep the volume at a level
where you can still hear outside traffic
and emergency signals while driving.
Driving while unable to hear these
sounds could cause an accident.
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• Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully read
and follow instructions and safety
information fully.
• Distraction Hazard: Any navigation
features may require manual (non-verbal)
setup. Attempting to perform such set-up
or insert data while driving can distract
your attention and could cause an
accident or other serious injury. Stop the
vehicle in a safe and legal manner before
attempting these operations.
• Let Your Judgment Prevail: Any
navigation features are provided only as
an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic regulations.
Any such feature is not a substitute for
your personal judgment. Any route
suggestions made by this system should
never replace any local traffic regulations
or your personal judgment or knowledge
of safe driving practices.
• Route Safety: Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to follow
the suggested directions.
• Potential Map Inaccuracy: Maps used
by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always use
good judgment and common sense when
following the suggested routes.
• Emergency Services: Do not rely on any
navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals and
clinics are likely to be contained in the
map database for such navigation
features.
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Your Responsibilities and Assumptions of
Risk
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• You agree to each of the following:(a)
Any use of the SOFTWARE while driving
an automobile or other vehicle in
violation of applicable law or otherwise
driving in an unsafe manner presents a
significant risk of distracted driving and
should not be attempted under any
circumstances;(b) Use of the SOFTWARE
at excessive volume poses a significant
risk of hearing damage and should not
be attempted under any
circumstances;(c) The SOFTWARE may
not be compatible with new or different
versions of an operating system, third
party software, or third party services,
and the SOFTWARE may potentially
cause a critical failure of an operating
system, third party software, or third party
service.(d) Any third party service
accessed by or third party software used
with the SOFTWARE (i) may charge an
additional fee for access, (ii) may not
work correctly, on an uninterrupted basis,
or error free, (iii) may change streaming
formats or discontinue operation, (iv) may
contain adult, profane or offensive
content; and (v) may contain inaccurate,
false or misleading traffic, weather,
financial or safety information or other
content; and (e) Use of the SOFTWARE
may cause you to incur additional
charges from your wireless service
provider (WSP) and any data or minute
calculators that may be included in the
software program are for reference only,
are not warranted in any way and should
not be relied upon in anyway.
• When using the SOFTWARE, you agree
to be responsible for and assume the
entire risk to the items set forth in Section
(a) – (e) above.
Disclaimer of Warranty
YOU EXPRESSLY ACKNOWLEDGE AND
AGREE THAT USE OF THE DEVICES AND
SOFTWARE IS AT YOUR SOLE RISK AND
THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY, PERFORMANCE,
COMPATIBILITY, ACCURACY AND EFFORT
IS WITH YOU. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, THE
SOFTWARE AND ANY THIRD PARTY
SOFTWARE OR THIRD-PARTY SERVICES
ARE PROVIDED "AS IS" AND “AS
AVAILABLE”, WITH ALL FAULTS AND
WITHOUT WARRANTY OF ANY KIND, AND
FORD MOTOR COMPANY HEREBY
DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE
SOFTWARE, THIRD PARTY SOFTWARE, AND
THIRD-PARTY SERVICES, EITHER EXPRESS,
IMPLIED OR STATUTORY, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED
WARRANTIES AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY
QUALITY, OF FITNESS FOR AN ARTICULAR
PURPOSE, OF ACCURACY, OF QUIET
ENJOYMENT, AND NON-INFRINGEMENT
OF THIRD-PARTY RIGHTS. FORD MOTOR
COMPANY DOES NOT WARRANT (a)
AGAINST INTERFERENCE WITH YOUR
ENJOYMENT OF THE SOFTWARE, THIRD
PARTY SOFTWARE, OR THIRD-PARTY
SERVICES, (b) THAT THE SOFTWARE, THIRD
PARTY SOFTWARE, OR THIRD-PARTY
SERVICES WILL MEET YOUR
REQUIREMENTS, (c) THAT THE OPERATION
OF THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES
WILL BE UNINTERRUPTED OR ERROR-FREE,
(d) OR THAT DEFECTS IN THE SOFTWARE,
THIRD PARTY SOFTWARE, OR THIRD-PARTY
SERVICES WILL BE CORRECTED. NO ORAL
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OR WRITTEN INFORMATION OR ADVICE
GIVEN BY FORD MOTOR COMPANY OR ITS
AUTHORIZED REPRESENTATIVE SHALL
CREATE A WARRANTY. SHOULD THE
SOFTWARE, THIRD PARTY SOFTWARE, OR
THIRD-PARTY SERVICES PROVE
DEFECTIVE, YOU ASSUME THE ENTIRE
COST OF ALL NECESSARY SERVICING,
REPAIR OR CORRECTION. SOME
JURISDICTIONS DO NOT ALLOW THE
DISCLAIMER OF IMPLIED WARRANTIES OR
LIMITATIONS ON APPLICABLE STATUTORY
RIGHTS OF A CONSUMER, SO THE ABOVE
DISCLAIMER MAY NOT FULLY APPLY TO
YOU. THE SOLE WARRANTY PROVIDED BY
FORD MOTOR COMPANY SHALL BE FOUND
IN THE WARRANTY INFORMATION
INCLUDING WITH YOUR OWNER GUIDE. TO
THE EXTENT THAT THERE IS ANY
CONFLICT BETWEEN THE TERMS OF THIS
SECTION AND THE WARRANTY BOOKLET,
THE WARRANTY BOOKLET SHALL
CONTROL.
Applicable Law, Venue, Jurisdiction
• The laws of the State of Michigan govern
this EULA and Your use of the
SOFTWARE. Your use of the SOFTWARE
may also be subject to other local, state,
national, or international laws. Any
litigation arising out of or related to this
EULA shall be brought and maintained
exclusively in a court of the State of
Michigan located in Wayne County or in
the United States District Court for the
Eastern District of Michigan. You hereby
consent to submit to the personal
jurisdiction of a court in the State of
Michigan located in Wayne County and
the United States District Court for the
Eastern District of Michigan for any
dispute arising out of or relating to this
EULA.
Binding Arbitration and Class Action Waiver
(a) Application. This Section applies to any
dispute EXCEPT IT DOES NOT INCLUDE A
DISPUTE RELATING TO COPYRIGHT
INFRINGEMENT, OR TO THE
ENFORCEMENT OR VALIDITY OF YOUR,
FORD MOTOR COMPANY, OR ANY OF
FORD MOTOR COMPANY’S LICENSORS’
INTELLECTUAL PROPERTY RIGHTS. Dispute
means any dispute, action, or other
controversy between You and FORD MOTOR
COMPANY, other than the exceptions listed
above, concerning the SOFTWARE (including
its price) or this EULA, whether in contract,
warranty, tort, statute, regulation, ordinance,
or any other legal or equitable basis.
(b) Notice of Dispute. In the event of a
Dispute, You or FORD MOTOR COMPANY
must give the other a “Notice of Dispute”,
which is a written statement of the name,
address, and contact information of the party
giving it, the facts giving rise to the dispute,
and the relief requested. You and FORD
MOTOR COMPANY will attempt to resolve
any dispute through informal negotiation
within 60 days from the date the Notice of
Dispute is sent. After 60 days, You or FORD
MOTOR COMPANY may commence
arbitration.
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(c) Small claims court. You may also litigate
any dispute in small claims court in your
county of residence or FORD MOTOR
COMPANY’S principal place of business, if
the dispute meets all requirements to be
heard in the small claims court. You may
litigate in small claims court whether or not
You negotiated informally first.
(d) Binding arbitration. If You and FORD
MOTOR COMPANY, do not resolve any
dispute by informal negotiation or in small
claims court, any other effort to resolve the
dispute will be conducted exclusively by
binding arbitration. You are giving up the
right to litigate (or participate in as a party or
class member) all disputes in court before a
judge or jury. Instead, all disputes will be
resolved before a neutral arbitrator, whose
decision will be final except for a limited right
of appeal under the Federal Arbitration Act.
Any court with jurisdiction over the parties
may enforce the arbitrator’s award.
(e) Class action waiver. Any proceedings to
resolve or litigate any dispute in any forum
will be conducted solely on an individual
basis. Neither you nor FORD MOTOR
COMPANY, will seek to have any dispute
heard as a class action, as a private attorney
general action, or in any other proceeding
in which any party acts or proposes to act in
a representative capacity. No arbitration or
proceeding will be combined with another
without the prior written consent of all parties
to all affected arbitrations or proceedings.
(f) Arbitration procedure. Any arbitration
will be conducted by the American
Arbitration Association (the “AAA”), under its
Commercial Arbitration Rules. If You are an
individual and use the SOFTWARE for
personal or vehicle use, or if the value of the
dispute is $75,000 or less whether or not
You are an individual or how You use the
SOFTWARE, the AAA Supplementary
Procedures for Consumer-Related Disputes
will also apply. To commence arbitration,
submit a Commercial Arbitration Rules
Demand for Arbitration form to the AAA. You
may request a telephonic or in-person
hearing by following the AAA rules. In a
dispute involving $10,000 or less, any
hearing will be telephonic unless the
arbitrator finds good cause to hold an
in-person hearing instead. For more
information, see adr.org or call
1-800-778-7879. You agree to commence
arbitration only in your county of residence
or FORD MOTOR COMPANY’S principal
place of business. The arbitrator may award
the same damages to You individually as a
court could. The arbitrator may award
declaratory or injunctive relief only to You
individually, and only to the extent required
to satisfy Your individual claim. Arbitration
fees and incentives.
• i. Disputes involving $75,000 or less.
FORD MOTOR COMPANY will promptly
reimburse your filing fees and pay the
AAA’s and arbitrator’s fees and
expenses. If you reject FORD MOTOR
COMPANY’S last written settlement offer
made before the arbitrator was appointed
(“last written offer”), your dispute goes
all the way to an arbitrator’s decision
(called an “award”), and the arbitrator
awards you more than the last written
offer, FORD MOTOR COMPANY will give
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you three incentives: (1) pay the greater
of the award or $1,000; (2) pay twice your
reasonable attorney’ s fees, if any; and (3)
reimburse any expenses (including expert
witness fees and costs) that your attorney
reasonably accrues for investigating,
preparing, and pursuing your claim in
arbitration. The arbitrator will determine
the amounts.
• ii. Disputes involving more than $75,000.
The AAA rules will govern payment of
filing fees and the AAA’ s and arbitrator’ s
fees and expenses.
• iii. Disputes involving any amount. In any
arbitration you commence, FORD
MOTOR COMPANY will seek its AAA or
arbitrator’s fees and expenses, or Your
filing fees it reimbursed, only if the
arbitrator finds the arbitration frivolous
or brought for an improper purpose. In
any arbitration FORD MOTOR COMPANY
commences, it will pay all filing, AAA, and
arbitrator’ s fees and expenses. It will not
seek its attorney’s fees or expenses from
you in any arbitration. Fees and expenses
are not counted in determining how
much a dispute involves.
(h) Claims or disputes must be filed within
one year. To the extent permitted by law,
any claim or dispute under this EULA to
which this Section applies must be filed
within one year in small claims court (Section
c) or in arbitration (Section d). The one-year
period begins when the claim or dispute first
could be filed. If such a claim or dispute is
not filed within one year, it is permanently
barred.
(i) Severability. If the class action waiver
(Section e) is found to be illegal or
unenforceable as to all or some parts of a
dispute, then that portion of Section e will
not apply to those parts. Instead, those parts
will be severed and proceed in a court of
law, with the remaining parts proceeding in
arbitration. If any other provision of that
portion Section e is found to be illegal or
unenforceable, that provision will be severed
with the remainder of Section e remaining in
full force and effect.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the TeleNav
Software. Your use of the TeleNav Software
indicates that you accept these terms and
conditions. If you do not accept these terms
and conditions, do not break the seal of the
package, launch, or otherwise use the
TeleNav Software. TeleNav may revise this
Agreement and the privacy policy at any
time, with or http://www.telenav.com from
time to time to review the then current
version of this Agreement and of the privacy
policy.
1. Safe and Lawful Use
You acknowledge that devoting attention to
the TeleNav Software may pose a risk of
injury or death to you and others in situations
that otherwise require your undivided
attention, and you therefore agree to comply
with the following when using the TeleNav
Software:
(a) observe all traffic laws and otherwise drive
safely;
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(b) use your own personal judgment while
driving. If you feel that a route suggested by
the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for any
illegal, unauthorized, unintended, unsafe,
hazardous, or unlawful purposes, or in any
manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices and
cables necessary for use of the TeleNav
Software in a secure manner in your vehicle
so that they will not interfere with your
driving and will not prevent the operation of
any safety device (such as an airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from any
dangerous or otherwise inappropriate use
of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the TeleNav
Software, to provide TeleNav with true,
accurate, current, and complete information
about yourself, and (b) to inform TeleNav
promptly of any changes to such information,
and to keep it true, accurate, current and
complete.
3. Software License
• Subject to your compliance with the
terms of this Agreement, TeleNav hereby
grants to you a personal, non-exclusive,
non-transferable license (except as
expressly permitted below in connection
with your permanent transfer of the
TeleNav Software license), without the
right to sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of this
Agreement. You agree that you will use
the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial navigation
services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter or
otherwise change the TeleNav Software
or any part thereof; (b) attempt to derive
the source code, audio library or
structure of the TeleNav Software without
the prior express written consent of
TeleNav; (c) remove from the TeleNav
Software, or alter, any of TeleNav's or its
suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings; (d) distribute,
sublicense or otherwise transfer the
TeleNav Software to others, except as
part of your permanent transfer of the
TeleNav Software; or (e) use the TeleNav
Software in any manner that
i. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming, privacy,
consumer and child protection, obscenity or
defamation, or
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iii. is harmful, threatening, abusive, harassing,
tortuous, defamatory, vulgar, obscene,
libelous, or otherwise objectionable; and (f)
lease, rent out, or otherwise permit
unauthorized access by third parties to the
TeleNav Software without advanced written
permission of TeleNav.
4. Disclaimers
• To the fullest extent permissible pursuant
to applicable law, in no event will
TeleNav, its licensors and suppliers, or
agents or employees of any of the
foregoing, be liable for any decision
made or action taken by you or anyone
else in reliance on the information
provided by the TeleNav Software.
TeleNav also does not warrant the
accuracy of the map or other data used
for the TeleNav Software. Such data may
not always reflect reality due to, among
other things, road closures, construction,
weather, new roads and other changing
conditions. You are responsible for the
entire risk arising out of your use of the
TeleNav Software. For example but
without limitation, you agree not to rely
on the TeleNav Software for critical
navigation in areas where the well-being
or survival of you or others is dependent
on the accuracy of navigation, as the
maps or functionality of the TeleNav
Software are not intended to support
such high risk applications, especially in
more remote geographical areas.
• TELENAV EXPRESSLY DISCLAIMS AND
EXCLUDES ALL WARRANTIES IN
CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
EXPRESS OR IMPLIED, INCLUDING ALL
WARRANTIES WHICH MAY ARISE FROM
COURSE OF DEALING, CUSTOM OR
TRADE AND INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE AND
NON-INFRINGEMENT OF THIRD PARTY
RIGHTS WITH RESPECT TO THE
TELENAV SOFTWARE.
• Certain jurisdictions do not permit the
disclaimer of certain warranties, so this
limitation may not apply to you.
5. Limitation of Liability
• TO THE EXTENT PERMITTED UNDER
APPLICABLE LAW, UNDER NO
CIRCUMSTANCES SHALL TELENAV OR
ITS LICENSORS AND SUPPLIERS BE
LIABLE TO YOU OR TO ANY THIRD
PARTY FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL,
SPECIAL OR EXEMPLARY DAMAGES
(INCLUDING IN EACH CASE, BUT NOT
LIMITED TO, DAMAGES FOR THE
INABILITY TO USE THE EQUIPMENT OR
ACCESS DATA, LOSS OF DATA, LOSS
OF BUSINESS, LOSS OF PROFITS,
BUSINESS INTERRUPTION OR THE LIKE)
ARISING OUT OF THE USE OF OR
INABILITY TO USE THE TELENAV
SOFTWARE, EVEN IF TELENAV HAS
BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. NOTWITHSTANDING
ANY DAMAGES THAT YOU MIGHT
INCUR FOR ANY REASON
WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, ALL DAMAGES
REFERENCED HEREIN AND ALL DIRECT
OR GENERAL DAMAGES IN CONTRACT,
TORT (INCLUDING NEGLIGENCE) OR
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OTHERWISE), THE ENTIRE LIABILITY OF
TELENAV AND OF ALL OF TELENAV'S
SUPPLIERS SHALL BE LIMITED TO THE
AMOUNT ACTUALLY PAID BY YOU FOR
THE TELENAV SOFTWARE. SOME
STATES AND/OR JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU.
6. Arbitration and Governing Law
• You agree that any dispute, claim or
controversy arising out of or relating to
this Agreement or the TeleNav Software
shall be settled by independent
arbitration involving a neutral arbitrator
and administered by the American
Arbitration Association in the County of
Santa Clara, California. The arbitrator
shall apply the Commercial Arbitration
Rules of the American Arbitration
Association, and the judgment upon the
award rendered by the arbitrator may be
entered by any court having jurisdiction.
Note that there is no judge or jury in an
arbitration proceeding and the decision
of the arbitrator shall be binding upon
both parties. You expressly agree to
waive your right to a jury trial. This
Agreement and performance hereunder
will be governed by and construed in
accordance with the laws of the State of
California, without giving effect to its
conflict of law provisions. To the extent
judicial action is necessary in connection
with the binding arbitration, both TeleNav
and you agree to submit to the exclusive
jurisdiction of the courts of the County of
Santa Clara, California. The United
Nations Convention on Contracts for the
International Sale of Goods shall not
apply.
7. Assignment
• You may not resell, assign, or transfer
this Agreement or any of your rights or
obligations, except in totality, in
connection with your permanent transfer
of the TeleNav Software, and expressly
conditioned upon the new user of the
TeleNav Software agreeing to be bound
by the terms and conditions of this
Agreement. Any such sale, assignment
or transfer that is not expressly permitted
under this paragraph will result in
immediate termination of this Agreement,
without liability to TeleNav, in which case
you and all other parties shall
immediately cease all use of the TeleNav
Software. Notwithstanding the foregoing,
TeleNav may assign this Agreement to
any other party at any time without
notice, provided the assignee remains
bound by this Agreement.
8. Miscellaneous
8.1
This Agreement constitutes the entire
agreement between TeleNav and you with
respect to the subject matter hereof.
8.2
Except for the limited licenses expressly
granted in this Agreement, TeleNav retains
all right, title and interest in and to the
TeleNav Software, including without
limitation all related intellectual property
rights. No licenses or other rights which are
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not expressly granted in this Agreement are
intended to, or shall be, granted or conferred
by implication, statute, inducement, estoppel
or otherwise, and TeleNav and its suppliers
and licensors hereby reserve all of their
respective rights other than the licenses
explicitly granted in this Agreement.
8.3
By using the TeleNav Software, you consent
to receive from TeleNav all communications,
including notices, agreements, legally
required disclosures or other information in
connection with the TeleNav Software
(collectively, "Notices") electronically.
TeleNav may provide such Notices by
posting them on TeleNav's Website or by
downloading such Notices to your wireless
device. If you desire to withdraw your
consent to receive Notices electronically,
you must discontinue your use of the
TeleNav Software.
8.4
TeleNav's or your failure to require
performance of any provision shall not affect
that party's right to require performance at
any time thereafter, nor shall a waiver of any
breach or default of this Agreement
constitute a waiver of any subsequent breach
or default or a waiver of the provision itself.
8.5
If any provision herein is held unenforceable,
then such provision will be modified to reflect
the intention of the parties, and the
remaining provisions of this Agreement will
remain in full force and effect.
8.6
The headings in this Agreement are for
convenience of reference only, will not be
deemed to be a part of this Agreement, and
will not be referred to in connection with the
construction or interpretation of this
Agreement. As used in this Agreement, the
words "include" and "including" and
variations thereof, will not be deemed to be
terms of limitation, but rather will be deemed
to be followed by the words "without
limitation".
9. Other Vendors Terms and Conditions
• The Telenav Software utilizes map and
other data licensed to Telenav by third
party vendors for the benefit of you and
other end users. This Agreement includes
end-user terms applicable to these
companies (included at the end of this
Agreement), and thus your use of the
Telenav Software is also subject to such
terms. You agree to comply with the
following additional terms and conditions,
which are applicable to Telenav’s third
party vendor licensors::
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9.1 End User Terms Required by HERE
North America, LLC
The data (“Data”) is provided for your
personal, internal use only and not for resale.
It is protected by copyright, and is subject to
the following terms and conditions which are
agreed to by you, on the one hand, and
Telenav (“Telenav”) and its licensors
(including their licensors and suppliers) on
the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®, © Department of
Natural Resources Canada.
HERE holds a non-exclusive license from the
United States Postal Service® to publish and
sell ZIP+4® information.
©United States Postal Service® 2014. Prices
are not established, controlled or approved
by the United States Postal Service®. The
following trademarks and registrations are
owned by the USPS: United States Postal
Service, USPS, and ZIP+4
The Data for Mexico includes certain data
from Instituto Nacional de Estadística y
Geografía.
Terms and Conditions
Permitted Use. You agree to use this Data
together with the Telenav Software solely
for the internal business and personal
purposes for which you were licensed, and
not for service bureau, time-sharing or other
similar purposes. Accordingly, but subject to
the restrictions set forth in the following
paragraphs, you agree not to otherwise
reproduce, copy, modify, decompile,
disassemble, create any derivative works of,
or reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions. Except where you have been
specifically licensed to do so by Telenav, and
without limiting the preceding paragraph,
you may not use this Data (a) with any
products, systems, or applications installed
or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch, real
time route guidance, fleet management or
similar applications; or (b) with or in
communication with any positioning devices
or any mobile or wireless-connected
electronic or computer devices, including
without limitation cellular phones, palmtop
and handheld computers, pagers, and
personal digital assistants or PDAs.
Warning. The Data may contain inaccurate
or incomplete information due to the
passage of time, changing circumstances,
sources used and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
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No Warranty. This Data is provided to you
“as is,” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no guarantees,
representations or warranties of any kind,
express or implied, arising by law or
otherwise, including but not limited to,
content, quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use or results
to be obtained from this Data, or that the
Data or server will be uninterrupted or
error-free.
Disclaimer of Warranty: TELENAV AND ITS
LICENSORS (INCLUDING THEIR LICENSORS
AND SUPPLIERS) DISCLAIM ANY
WARRANTIES, EXPRESS OR IMPLIED, OF
QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow certain
warranty exclusions, so to that extent the
above exclusion may not apply to you.
Disclaimer of Liability: TELENAV AND ITS
LICENSORS (INCLUDING THEIR LICENSORS
AND SUPPLIERS) SHALL NOT BE LIABLE TO
YOU: IN RESPECT OF ANY CLAIM, DEMAND
OR ACTION, IRRESPECTIVE OF THE
NATURE OF THE CAUSE OF THE CLAIM,
DEMAND OR ACTION ALLEGING ANY LOSS,
INJURY OR DAMAGES, DIRECT OR
INDIRECT, WHICH MAY RESULT FROM THE
USE OR POSSESSION OF THE
INFORMATION; OR FOR ANY LOSS OF
PROFIT, REVENUE, CONTRACTS OR
SAVINGS, OR ANY OTHER DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING OUT
OF YOUR USE OF OR INABILITY TO USE
THIS INFORMATION, ANY DEFECT IN THE
INFORMATION, OR THE BREACH OF THESE
TERMS OR CONDITIONS, WHETHER IN AN
ACTION IN CONTRACT OR TORT OR BASED
ON A WARRANTY, EVEN IF TELENAV OR
ITS LICENSORS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Some States, Territories and Countries do
not allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals required
under, applicable export laws, rules and
regulations, including but not limited to the
laws, rules and regulations administered by
the Office of Foreign Assets Control of the
U.S. Department of Commerce and the
Bureau of Industry and Security of the U.S.
Department of Commerce. To the extent that
any such export laws, rules or regulations
prohibit HERE from complying with any of its
obligations hereunder to deliver or distribute
Data, such failure shall be excused and shall
not constitute a breach of this Agreement.
Entire Agreement. These terms and
conditions constitute the entire agreement
between Telenav (and its licensors, including
their licensors and suppliers) and you
pertaining to the subject matter hereof, and
supersedes in their entirety any and all
written or oral agreements previously
existing between us with respect to such
subject matter.
525
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Appendices
Governing Law. The above terms and
conditions shall be governed by the laws of
the State of Illinois [insert “Netherlands”
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You agree to submit to the jurisdiction of the
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from or in connection with the Data provided
to you hereunder.
Government End Users. If the Data is being
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government or any other entity seeking or
applying rights similar to those customarily
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this Data is a “commercial item” as that term
is defined at 48 C.F.R. (“FAR”) 2.101, is
licensed in accordance with these End-User
Terms, and each copy of Data delivered or
otherwise furnished shall be marked and
embedded as appropriate with the following
“Notice of Use,” and shall be treated in
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NOTICE OF USE
CONTRACTOR (MANUFACTURER/
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This Data is a commercial item as defined
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Gracenote® Copyright
CD and music-related data from Gracenote,
Inc., copyright©
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copyright © 2000-2007 Gracenote. This
product and service may practice one or
more of the following U.S. Patents 5,987,525;
6,061,680; 6,154,773; 6,161,132; 6,230,192;
6,230,207; 6.240,459; 6,330,593 and other
patents issued or pending. Some services
supplied under license from Open Globe,
Inc. for U.S. Patent 6,304,523.
Gracenote and CDDB are registered
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logo and logotype, and the "Powered by
Gracenote™" logo are trademarks of
Gracenote.
Gracenote® End User License Agreement
(EULA)
This device contains software from
Gracenote, Inc. of 2000 Powell Street
Emeryville, California 94608 ("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this device
to do disc and music file identification and
obtain music-related information, including
name, artist, track, and title information
("Gracenote Data") from online servers
("Gracenote Servers"), and to perform other
526
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Appendices
functions. You may use Gracenote Data only
by means of the intended End User functions
of this device. This device may contain
content belonging to Gracenote's providers.
If so, all of the restrictions set forth herein
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benefits and protections set forth herein that
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for your own personal, non-commercial use
only. You agree not to assign, copy, transfer
or transmit the Gracenote Content,
Gracenote Software or any Gracenote Data
(except in a Tag associated with a music file)
to any third party. YOU AGREE NOT TO USE
OR EXPLOIT GRACENOTE CONTENT,
GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY PERMITTED
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You agree that your non-exclusive licenses
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and the Gracenote Servers and Gracenote
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Under no circumstances will either
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OF GRACENOTE DATA AND THE
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527
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Appendices
ERROR-FREE OR THAT THE FUNCTIONING
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UNINTERRUPTED. GRACENOTE IS NOT
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FCC ID: ACJ-SYNCG3-L
IC: 216B-SYNCG3-L
This device complies with Part 15 of the FCC
Rules and with RSS-210 of Industry Canada.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The antenna used for this transmitter must
not be co-located or operating in conjunction
with any other antenna or transmitter.
TYPE APPROVALS
RF Certification Logos for Tire Pressure
Monitoring Sensor(s)
E207816
Argentina
E207817
Abu Dhabi, Dubai
528
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Appendices
E197509
E202555
Brazil
E207818
European Union EU
E207819
Jordan
E207820
Malaysia
E197811
Moldova
529
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Appendices
E207821
Morocco
E198001
Philippines
E197844
Serbia
E207822
Singapore
E198002
South Africa
E203899
530
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Appendices
E203679
Taiwan
E198009
Ukraine
531
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Appendices
532
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
A
A/C
See: Climate Control..........................................138
About This Manual............................................7
ABS
See: Brakes...........................................................195
ABS driving hints
See: Hints on Driving With Anti-Lock
Brakes................................................................196
Accessories....................................................475
Exterior Style........................................................475
Interior Style.........................................................475
Lifestyle.................................................................475
Peace of Mind......................................................475
Accessories
See: Replacement Parts Recommendation.....13
ACC
See: Using Adaptive Cruise Control.............222
Active Park Assist........................................209
Deactivating the Active Park Assist
Feature..............................................................215
Parallel Parking, Perpendicular Parking,
Parallel Park Out Assist................................209
Troubleshooting the System............................215
Adaptive Headlamps.....................................88
Adjusting the Headlamps..........................309
Horizontal Aim Adjustment...............................310
Vertical Aim Adjustment...................................309
Adjusting the Steering Wheel......................77
Power Tilt and Telescope Steering
Column................................................................77
AFS
See: Adaptive Headlamps..................................88
Airbag Disposal...............................................52
Air Conditioning
See: Climate Control..........................................138
Air Filter
See: Changing the Engine Air Filter...............313
Alarm
See: Anti-Theft Alarm...........................................75
Ambient Lighting..............................................91
Anti-Theft Alarm..............................................75
Arming the Alarm..................................................76
Disarming the Alarm.............................................76
Appendices...................................................509
Apps.................................................................438
.................................................................................438
SiriusXM Traffic and Travel Link......................440
Audible Warnings and Indicators..............107
Headlamps On Warning Chime.......................107
Key in Ignition Warning Chime.........................107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime..................107
Audio Control...................................................78
Seek, Next or Previous........................................78
Audio System................................................363
General Information...........................................363
Audio Unit - Vehicles With: Premium AM/
FM/CD...........................................................364
Auto Hold........................................................199
Using Auto Hold.................................................200
Autolamps.........................................................84
Windshield Wiper Activated Headlamps........85
Automatic Climate Control..........................138
Automatic Fan Settings.....................................140
Automatic High Beam Control.....................87
Activating the System..........................................88
Manually Overriding the System......................88
Automatic Transmission..............................190
Brake-Shift Interlock Override.........................193
If Your Vehicle Gets Stuck In Mud or
Snow..................................................................194
Push Button Shift Transmission.......................190
Automatic Transmission Fluid
Check...........................................................305
Autowipers........................................................81
Auxiliary Power Points.................................160
110 Volt AC Power Point....................................160
12 Volt DC Power Point......................................160
Locations...............................................................160
533
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
B
Battery
See: Changing the 12V Battery......................306
Blind Spot Information System..................237
Switching the System Off and On..................239
System Errors......................................................239
Using the System................................................237
Bonnet Lock
See: Opening and Closing the Hood............296
Booster Seats...................................................27
Types of Booster Seats.......................................28
Brake Fluid Check.......................................305
Brakes..............................................................195
General Information............................................195
Breaking-In....................................................256
Bulb Specification Chart..............................310
C
Cabin Air Filter...............................................142
California Proposition 65...............................12
Capacities and Specifications...................358
Specifications......................................................359
Car Wash
See: Cleaning the Exterior................................315
Center Console.............................................162
Rear Seat Armrest...............................................162
Changing a Bulb............................................310
Lamp Assembly Condensation........................310
Replacing Bulbs...................................................310
Changing a Fuse..........................................293
Fuses.....................................................................293
Changing the 12V Battery..........................306
Changing the Engine Air Filter...................313
Changing the Wiper Blades......................308
Checking MyKey System Status..................61
MyKey Distance......................................................61
Number of Admin Keys.......................................62
Number of MyKeys................................................61
Checking the Wiper Blades.......................308
Child Restraint and Seatbelt
Maintenance.................................................40
Child Restraint Positioning...........................30
Child Safety.......................................................16
General Information..............................................16
Child Safety Locks...........................................31
Left-Hand Side.......................................................32
Right-Hand Side....................................................32
Cleaning Leather Seats..............................320
Cleaning Products.........................................314
Cleaning the Alloy Wheels.........................321
Cleaning the Engine.....................................316
Cleaning the Exterior....................................315
Exterior Chrome Parts........................................315
Exterior Plastic Parts...........................................316
Stripes or Graphics.............................................316
Underbody............................................................316
Under Hood..........................................................316
Cleaning the Instrument Panel and
Instrument Cluster Lens............................319
Cleaning the Interior.....................................317
Cleaning Alcantara Microfiber Cloth
Fabric.................................................................318
Cleaning the Windows and Wiper
Blades............................................................317
Clearing All MyKeys........................................61
Climate............................................................409
Climate Control..............................................138
Climate Controlled Seats............................152
Cooled Seats........................................................153
Collision, Damage or Fire Event...............264
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped With
High Voltage Batteries.................................264
Coolant Check
See: Engine Coolant Check............................300
Crash Sensors and Airbag Indicator...........51
Creating a MyKey...........................................60
Programming or Changing Configurable
Settings................................................................61
Cross Traffic Alert.........................................239
False Alerts..........................................................243
Switching the System Off and On..................243
534
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
System Errors......................................................243
System Lights, Messages and Audible
Alerts.................................................................242
System Limitations.............................................242
Using the System...............................................239
Cruise Control..................................................79
Principle of Operation........................................221
Type 1.......................................................................79
Type 2......................................................................79
Cruise control
See: Using Cruise Control................................221
Customer Assistance..................................268
D
Data Recording..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps...............................86
Type 1 - Conventional
(Non-Configurable)..........................................86
Type 2 - Configurable..........................................86
Direction Indicators........................................89
Lane Change..........................................................89
Drive Control..................................................247
LINCOLN DRIVE CONTROL.............................247
Driver Alert......................................................231
Using Driver Alert................................................231
Driver and Passenger Airbags....................44
Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment.........................................................45
Driver and Passenger Knee Airbags.........49
Driving Aids.....................................................231
Driving Hints..................................................256
Driving Through Water...............................256
DRL
See: Daytime Running Lamps...........................86
E
Economical Driving......................................256
EcoSelect..........................................................171
Electric Parking Brake..................................196
Applying the electric parking brake...............196
Applying the electric parking brake when the
vehicle is moving............................................197
Battery With No Charge....................................198
Releasing the electric parking brake.............198
Electric Vehicle Information........................431
Power.....................................................................433
Emission Control System............................184
On-Board Diagnostics (OBD-II)........................185
Readiness for Inspection/Maintenance (I/M)
Testing...............................................................185
End User License Agreement..................509
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................509
Engine Block Heater....................................166
Using the Engine Block Heater.......................167
Engine Coolant Check................................300
Adding Coolant....................................................301
Coolant Change..................................................303
Engine Coolant Temperature
Management...................................................304
Fail-Safe Cooling................................................303
Recycled Coolant...............................................302
Severe Climates.................................................303
Engine Immobilizer
See: Passive Anti-Theft System.........................74
Engine Oil Check.........................................299
Adding Engine Oil..............................................299
Engine Oil Dipstick......................................299
Engine Specifications..................................354
Entertainment................................................396
AM/FM Radio.......................................................398
Apps.......................................................................409
Bluetooth Stereo or USB..................................407
CD (If equipped).................................................406
HD Radio™ Information (If Available)..............402
SIRIUS® Satellite Radio (If Activated).............398
Sources.................................................................397
535
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
Supported Media Players, Formats and
Metadata Information...................................409
USB Ports.............................................................409
Environment......................................................15
EPB
See: Electric Parking Brake..............................196
Event Data Recording
See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors................................................93
Auto-Dimming Feature........................................95
Auto-Folding Mirrors............................................94
Blind Spot Monitor................................................96
Fold-Away Exterior Mirrors.................................94
Heated Exterior Mirrors.......................................95
Integrated Blind Spot Mirrors............................95
Lincoln Welcome Mat..........................................95
Memory Mirrors.....................................................95
Power Exterior Mirrors.........................................93
Signal Indicator Mirrors.......................................95
F
Fastening the Seatbelts................................34
Rear Inflatable Seatbelt.......................................36
Seatbelt Locking Modes.....................................35
Using Seatbelts During Pregnancy..................34
Flat Tire Inflation
See: Tire Sealant and Inflator Kit....................324
Floor Mats.......................................................257
Front Parking Aid.........................................206
Obstacle Distance Indicator............................207
Front Passenger Sensing System..............46
Fuel and Refueling........................................175
Fuel Consumption.........................................183
Calculating Fuel Economy................................183
Filling the Tank.....................................................183
Fuel Filter.......................................................306
Fuel Quality.....................................................176
Choosing the Right Fuel....................................176
Fuel Freshness Mode.........................................177
Fuel Shutoff...................................................260
Fuses...............................................................276
Fuse Specification Chart............................276
Passenger Compartment Fuse Panel...........287
Power Distribution Box.....................................276
G
Garage Door Opener
See: Universal Garage Door Opener.............155
Gauges............................................................100
Left Information Display......................................101
Right Information Display..................................102
General Information on Radio
Frequencies...................................................53
Intelligent Access..................................................53
General Maintenance Information...........479
Multi-point Inspection........................................482
Owner Checks and Services............................481
Protecting Your Investment..............................479
Why Maintain Your Vehicle?.............................479
Why Maintain Your Vehicle at Your
Dealership?......................................................479
Getting Assistance Outside the U.S. and
Canada.........................................................272
Getting the Services You Need................268
Away From Home..............................................268
Global Opening and Closing.......................93
Closing the Windows...........................................93
Opening the Windows.........................................93
H
Hazard Warning Flashers...........................260
Headlamp Adjusting
See: Adjusting the Headlamps.......................309
Headlamp Exit Delay.....................................86
Head Restraints.............................................143
Adjusting the Head Restraint...........................144
Tilting Head Restraints ......................................145
536
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
Heated Seats...................................................151
Front Seats.............................................................151
Rear Seats.............................................................152
Heated Steering Wheel................................80
Heated Windows and Mirrors.....................141
Heated Exterior Mirrors......................................141
Heated Rear Window..........................................141
Heated Wiper Park..............................................142
Heating
See: Climate Control..........................................138
High Voltage Battery Cut-Off Switch........188
High Voltage Battery....................................187
General Information............................................187
Hints on Controlling the Interior
Climate..........................................................140
Cooling the Interior Quickly...............................141
General Hints.......................................................140
Heating the Interior Quickly..............................141
Recommended Settings for Cooling ..............141
Recommended Settings for Heating...............141
Side Window Defogging in Cold
Weather..............................................................141
Hints on Driving With Anti-Lock
Brakes...........................................................196
Home Screen................................................384
Hood Lock
See: Opening and Closing the Hood............296
Hybrid Vehicle Frequently Asked
Questions......................................................172
Hybrid Vehicle Operation...........................168
Battery:...................................................................169
Braking:..................................................................170
Driving:...................................................................168
Driving to Optimize Fuel Economy.................170
Engine:...................................................................169
EV+ Mode..............................................................170
Starting:..................................................................168
Stopping:...............................................................169
Transmission Operation:....................................169
I
In California (U.S. Only)...............................269
Information Display Control.........................79
Information Displays.....................................108
General Information............................................108
Information Messages..................................119
Active Park............................................................120
Adaptive Cruise Control....................................120
Adaptive Headlamps...........................................121
AdvanceTrac™........................................................121
Airbag.....................................................................122
Alarm......................................................................122
Automatic Engine Shutdown............................122
Battery and Charging System (12 volt)...........123
Battery and Charging System (High
Voltage).............................................................123
Blind Spot Information and Cross Traffic Alert
System...............................................................124
Doors and Locks..................................................124
Driver Alert............................................................125
Fuel.........................................................................125
Hill Start Assist.....................................................126
Keys and Intelligent Access.............................126
Lane Keeping System.........................................127
Maintenance.........................................................128
MyKey.....................................................................129
Park Aid..................................................................130
Park Brake..............................................................131
Power Steering....................................................132
Pre-Collision Assist.............................................132
Remote Start.........................................................133
Seats.......................................................................133
Starting System ...................................................133
Tire Pressure Monitoring System....................134
Traction Control...................................................134
Transmission.........................................................135
Installing Child Restraints..............................18
Child Seats...............................................................18
Using Lap and Shoulder Belts............................18
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................24
Using Tether Straps..............................................26
537
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
Instrument Cluster........................................100
Instrument Lighting Dimmer........................85
Interior Lamps..................................................90
Front Interior Lamp...............................................90
Rear Interior Lamp.................................................91
Interior Luggage Compartment
Release...........................................................72
Interior Mirror...................................................96
Auto-Dimming Mirror...........................................96
Introduction.........................................................7
J
Jump Starting the Vehicle...........................261
Connecting the Jumper Cables......................261
Jump Starting......................................................263
Preparing Your Vehicle......................................261
Removing the Jumper Cables.........................263
K
Keyless Entry....................................................70
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................70
Keyless Starting.............................................163
Ignition Modes.....................................................163
Keys and Remote Controls...........................53
L
Lane Keeping System.................................232
Switching the System On and Off..................233
Lighting Control...............................................84
Headlamp Flasher................................................84
Headlamp High Beam.........................................84
Lighting..............................................................84
Lincoln Automotive Financial Services......12
Lincoln Protect...............................................477
EXTENDED SERVICE PLANS (CANADA
ONLY)................................................................478
Lincoln Protect (U.S. Only)................................477
Load Carrying................................................249
Load Limit.......................................................249
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................253
Vehicle Loading - with and without a
Trailer................................................................249
Locking and Unlocking.................................64
Activating Intelligent Access.............................65
Autolock..................................................................67
Battery Saver.........................................................68
Illuminated Entry....................................................67
Illuminated Exit......................................................67
Locking and Unlocking the Doors with the
Key Blade...........................................................66
Luggage Compartment.......................................68
Power Decklid.......................................................68
Power Door Locks................................................64
Remote Control.....................................................64
Smart Unlocks for Intelligent Access
Keys.....................................................................66
Locks..................................................................64
M
Maintenance..................................................296
General Information...........................................296
Media Hub......................................................366
Memory Function..........................................149
Easy Entry and Exit Feature.............................150
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob......150
Saving a PreSet Position...................................149
Message Center
See: Information Displays.................................108
Mirrors
See: Heated Windows and Mirrors..................141
See: Windows and Mirrors.................................92
Mobile Communications Equipment...........14
Moonroof...........................................................97
Bounce-Back..........................................................98
Opening and Closing the Moonroof................98
Motorcraft Parts............................................355
538
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
MyKey Troubleshooting................................62
MyKey™..............................................................59
Principle of Operation.........................................59
N
Navigation.......................................................421
cityseeker.............................................................430
Destination Mode...............................................422
Map Mode.............................................................421
Navigation Map Updates..................................430
Navigation Menu.................................................427
SiriusXM Traffic and Travel Link......................430
Waypoints.............................................................429
Normal Scheduled Maintenance..............484
O
Oil Change Indicator Reset.......................300
Oil Check
See: Engine Oil Check......................................299
Opening and Closing the Hood...............296
Ordering Additional Owner's
Literature......................................................273
Obtaining a French Owner’s Manual.............273
Overhead Console.......................................162
P
Parking Aids..................................................205
Principle of Operation.......................................205
Passive Anti-Theft System............................74
SecuriLock..............................................................74
PATS
See: Passive Anti-Theft System.........................74
Perchlorate........................................................12
Personal Safety System™..............................42
How Does the Personal Safety System
Work?...................................................................42
Phone...............................................................413
During a Phone Call............................................418
Making Calls..........................................................417
Pairing Your Cell Phone for the First
Time....................................................................413
Phone Menu..........................................................414
Receiving Calls.....................................................418
Smartphone Connectivity................................420
Text Messaging....................................................419
Post-Crash Alert System............................265
Spinout Detection..............................................265
Power Door Locks
See: Locking and Unlocking..............................64
Power Seats....................................................145
Four-Way Power Lumbar...................................147
Multi-Contour Front Seats With Active Motion
.............................................................................147
Power Lumbar......................................................147
Power Windows..............................................92
Accessory Delay...................................................93
Bounce-Back..........................................................92
One-Touch Down..................................................92
One-Touch Up.......................................................92
Window Lock..........................................................93
Pre-Collision Assist......................................244
Using the Pre-Collision Assist System..........245
Protecting the Environment..........................15
R
Rear Parking Aid...........................................206
Obstacle Distance Indicator............................206
Rear Seat Armrest.........................................154
Armrest pass-through........................................154
Rear Seats.......................................................150
Rear View Camera........................................217
Using the Rear View Camera System............218
Rear View Camera
See: Rear View Camera.....................................217
Refueling.........................................................180
Fuel Filler Door Manual Override Lever........182
System Warnings.................................................182
539
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
Remote Control...............................................54
Car Finder...............................................................56
Intelligent Access Key.........................................54
Remote Start..........................................................56
Replacing the Battery..........................................54
Sounding the Panic Alarm..................................56
Remote Start...................................................142
Automatic Settings..............................................142
Repairing Minor Paint Damage.................320
Replacement Parts Recommendation........13
Collision Repairs.....................................................13
Scheduled Maintenance and Mechanical
Repairs.................................................................13
Warranty on Replacement Parts.........................13
Replacing a Lost Key or Remote
Control............................................................58
Reporting Safety Defects (Canada
Only)..............................................................274
Reporting Safety Defects (U.S. Only).......274
Roadside Assistance...................................259
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................260
Vehicles Sold in Canada: Roadside Assistance
Program Coverage........................................260
Vehicles Sold in Canada: Using Roadside
Assistance.......................................................260
Vehicles Sold in the United States: Getting
Roadside Assistance....................................259
Vehicles Sold in the United States: Using
Roadside Assistance....................................259
Roadside Emergencies...............................259
Running-In
See: Breaking-In.................................................256
Running Out of Fuel......................................177
Refilling With a Portable Fuel Container........177
S
Safety Canopy™...............................................50
Safety Precautions........................................175
Scheduled Maintenance Record..............489
Scheduled Maintenance.............................479
Seatbelt Extension...........................................41
Seatbelt Height Adjustment.........................37
Seatbelt Reminder..........................................39
Belt-Minder™...........................................................39
Seatbelts...........................................................33
Principle of Operation..........................................33
Seatbelt Warning Lamp and Indicator
Chime..............................................................38
Conditions of operation......................................38
Seats.................................................................143
Security..............................................................74
Settings...........................................................442
911 Assist...............................................................448
Ambient Lighting................................................456
Bluetooth..............................................................444
Clock......................................................................444
Display...................................................................457
General..................................................................454
Media Player........................................................443
Mobile Apps.........................................................452
Navigation............................................................450
Phone....................................................................445
Radio......................................................................449
Sound....................................................................442
Valet Mode...........................................................458
Vehicle..................................................................456
Voice Control.......................................................457
Wi-Fi.......................................................................455
Side Airbags.....................................................48
Side Sensing System..................................208
Obstacle Distance Indicator............................208
Sitting in the Correct Position....................143
Snow Chains
See: Using Snow Chains..................................346
Special Notices.................................................13
New Vehicle Limited Warranty...........................13
Special Instructions...............................................13
Special Operating Conditions Scheduled
Maintenance...............................................486
Exceptions............................................................488
Speed Control
See: Cruise Control.............................................221
540
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
Stability Control............................................203
Principle of Operation.......................................203
Starting a Gasoline Engine.........................164
Automatic Shutdown..........................................165
Fast Restart...........................................................165
Guarding Against Exhaust Fumes..................166
Important Ventilating Information...................166
Switching Off Your Vehicle When It Is
Moving...............................................................166
Switching Off Your Vehicle When It Is
Stationary..........................................................165
Starting and Stopping the Engine.............163
General Information............................................163
Steering...........................................................243
Electric Power Steering....................................243
Steering Wheel................................................77
Storage Compartments...............................162
Sunroof
See: Moonroof.......................................................97
Sun Shades......................................................97
Sun Visors.........................................................97
Illuminated Vanity Mirror.....................................97
Supplementary Restraints System.............43
Principle of Operation..........................................43
Symbols Glossary..............................................7
SYNC™ 3..........................................................367
General Information...........................................367
SYNC™ 3 Troubleshooting..........................458
T
Technical Specifications
See: Capacities and Specifications...............354
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)..........................270
Tire Care..........................................................331
Glossary of Tire Terminology...........................333
Information About Uniform Tire Quality
Grading..............................................................331
Information Contained on the Tire
Sidewall............................................................334
Temperature A B C.............................................332
Traction AA A B C...............................................332
Treadwear............................................................332
Tire Inflation When Punctured
See: Tire Sealant and Inflator Kit....................324
Tire Pressure Monitoring System.............347
Changing Tires with a Tire Pressure
Monitoring System.........................................348
Understanding Your Tire Pressure Monitoring
System .............................................................349
Tire Repair Kit
See: Tire Sealant and Inflator Kit....................324
Tire Sealant and Inflator Kit.......................324
First Stage: Reinflating the Tire with Sealing
Compound and Air........................................326
General Information...........................................324
Second Stage: Checking Tire Pressure.......329
Tips for Use of the Kit........................................325
What to do after the Tire has been
Sealed...............................................................329
What to do when a Tire Is Punctured...........326
Tires
See: Wheels and Tires......................................324
Towing a Trailer.............................................254
Towing Points................................................267
Installing the Recovery Hook..........................267
Recovery Hook Location..................................267
Towing the Vehicle on Four Wheels.......254
Emergency Towing............................................254
Recreational Towing..........................................254
Towing.............................................................254
Traction Control.............................................201
Principle of Operation........................................201
Transmission Code Designation...............357
Transmission...................................................190
Transmission
See: Transmission...............................................190
Transporting the Vehicle............................266
Type Approvals.............................................528
RF Certification Logos for Tire Pressure
Monitoring Sensor(s).....................................528
541
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
U
Under Hood Overview................................297
Unique Driving Characteristics..................168
Universal Garage Door Opener................155
HomeLink Wireless Control System...............155
Using Adaptive Cruise Control.................222
Automatic Cancellation.....................................227
Blocked Sensor..................................................229
Canceling the Set Speed.................................227
Changing the Set Speed..................................226
Detection Issues.................................................227
Following a Vehicle............................................224
Following a Vehicle to a Complete
Stop...................................................................225
Hilly Condition Usage........................................227
Overriding the System......................................226
Resuming the Set Speed..................................227
Setting the Adaptive Cruise Speed...............224
Setting the Adaptive Cruise Speed When Your
Vehicle is Stationary......................................224
Setting the Gap Distance.................................225
Switching Adaptive Cruise Control Off.........227
Switching Adaptive Cruise Control On.........223
Switching to Normal Cruise Control..............230
System Not Available........................................229
Using Cruise Control....................................221
Switching Cruise Control Off...........................222
Switching Cruise Control On............................221
Using MyKey With Remote Start
Systems..........................................................62
Using Snow Chains......................................346
Using Stability Control................................204
Using Summer Tires....................................345
Using Traction Control.................................201
Switching the System Off..................................201
System Indicator Lights and Messages.........201
Using a Switch.....................................................201
Using the Information Display Controls........201
Using Voice Recognition............................385
Audio Voice Commands...................................387
Climate Voice Commands................................388
Mobile App Voice Commands........................392
Navigation Voice Commands...........................391
Phone Voice Commands..................................388
SiriusXM Traffic and Travel Link Voice
Commands......................................................393
Voice Settings Commands...............................394
Utilizing the Mediation/Arbitration Program
(Canada Only)..............................................271
V
Vehicle Care...................................................314
General Information............................................314
Vehicle Certification Label.........................356
Vehicle Identification Number..................356
Vehicle Storage.............................................321
Battery...................................................................322
Body........................................................................321
Brakes...................................................................322
Cooling system...................................................322
Engine...................................................................322
Fuel system..........................................................322
General..................................................................321
Miscellaneous.....................................................322
Removing Vehicle From Storage...................322
Tires.......................................................................322
Ventilation
See: Climate Control..........................................138
VIN
See: Vehicle Identification Number...............356
Voice Control...................................................79
W
Warning Lamps and Indicators..................103
Adaptive Cruise Control....................................103
Anti-Lock Braking System.................................103
Autohold Active...................................................103
Autohold Unavailable.........................................103
Battery....................................................................103
Blind Spot Monitor..............................................103
Brake System.......................................................104
542
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
Cruise Control......................................................104
Direction Indicator...............................................104
Door Ajar...............................................................104
EcoSelect...............................................................104
Electric Park Brake..............................................104
Engine Oil..............................................................104
Engine or Motor Coolant Temperature..........104
Fasten Seatbelt....................................................104
Front Airbag..........................................................105
Grade Assist.........................................................105
Heads Up Display...............................................105
High Beam............................................................105
Hood Ajar..............................................................105
Lane Keeping Aid................................................105
Low Fuel Level.....................................................105
Low Tire Pressure Warning..............................105
Low Washer Fluid................................................105
Parking Lamps.....................................................105
Powertrain Fault..................................................105
Ready to Drive.....................................................106
Service Engine Soon..........................................106
Stability Control...................................................106
Stability Control Off............................................106
Stop Safely............................................................107
Trunk Ajar..............................................................107
Washer Fluid Check....................................306
Washers
See: Cleaning the Exterior................................315
See: Wipers and Washers....................................81
Waxing..............................................................316
Welcome Lighting...........................................90
Wheels and Tires..........................................324
Technical Specifications...................................352
Windows and Mirrors.....................................92
Windshield Washers.......................................83
Windshield Wipers...........................................81
Intermittent Wipe...................................................81
Wiper Blades
See: Checking the Wiper Blades...................308
Wipers and Washers.......................................81
543
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
