
OWNER’S MANUAL
MFC-5100C
®
version C

If You Need to Call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-5100C
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number is on the back of the unit. Retain
this Owner’s Manual with your sales receipt as a
permanent record of your purchase, in the event of a
theft, fire or warranty service.
©1996-2001 Brother Industries, Ltd.

i
BHL-FB-MFC-5100C-FM5.5
Brother Numbers
Brother fax-back system (USA Only)
Brother Customer Service has installed an easy-to-use fax-back system, so you can get
instant answers to common technical questions and product information for all Brother
products. This system is available 24 hours a day, 7 days a week. You can use the
system to send faxes to any fax machine, not just the one from which you are calling.
If you can’t resolve a difficulty with your MFC using this manual, call our fax-
back system and follow the voice prompts to receive faxed instructions about
using the system and an index of fax-back subjects.
The Brother fax-back system number has been preprogrammed on Speed Dial
# 01
.
Frequently Asked Questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/
Multi-Function Center needs. You can download the latest software and
utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section
to learn how to get the most from your Brother product.
For Customer Service
Dealers/Service Centers (For USA Only)
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.
Service Centers (For Canada Only)
For service center addresses in Canada, call 1-877-BROTHER.
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the MFC. Calls must be made
from within
that country.
In USA:
1-800-521-2846
You can check here for Brother driver updates.
In USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada:
1-877-BROTHER (voice)
1-514-685-4898 (fax)
1-514-685-6464 (voice)
In Montreal
http://solutions.brother.com
BROTHER NUMBERS

ii
BHL-FB-MFC-5100C-FM5.5
Ordering Accessories and Supplies
For best quality results use only genuine Brother accessories, available at most
Brother retailers. If you cannot find the accessory you need and you have a Visa,
MasterCard, Discover, or American Express credit card, you can order
accessories directly from Brother. (In the USA, you can visit us online for a
complete selection of Brother accessories and supplies available for purchase.)
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the MFC. Calls must be made
from within
that country.
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada:
1-877-BROTHER (voice)
Description Item
Ink Cartridge <black> LC21BK
Ink Cartridge <cyan>(blue) LC21C
Ink Cartridge <magenta>(red) LC21M
Ink Cartridge <yellow> LC21Y
Power Protector QPD120
Telephone Line Cord LG3077001
Paper Wire Extension LE6522001
Paper Tray LE6398001
Card Stock Support LE6519001
Owner’s Manual
LE6310001 (English for USA and Canada)
LE6437001 (French For Canada)
Note
Multi-Function Link
®
Pro Suite is NOT available on floppy disks.
ORDERING ACCESSORIES AND SUPPLIES

iii
BHL-FB-MFC-5100C-FM5.5
Notice – Disclaimer of Warranties
(For USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)
MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS
TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS
NOT PERMITTED BY SOME STATES IN THE USA AND SOME
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY
TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)
ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE
EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE
USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY
TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER,
AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY
OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications
and materials contained herein and shall not be responsible for any damages
(including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the
publication.
NOTICE - DISCLAIMER OF WARRANTIES

iv
BHL-FB-MFC-5100C-FM5.5
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(USA Only)
This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
This warranty is given only to the first end-
use purchaser of the accompanying
product (referred to in this warranty as “this
Product”).
What is covered:
Brother warrants to you
for the Warranty Period that there are no
defects in the materials, workmanship or
Year 2000 compliance of this Product. The
“Warranty Period” is 1 year from the date
you purchased this product. The “Warranty
Period” for consumable items, such as Print
Heads, Toner, Drums, Ink Cartridges, Print
Cartridges, Refill Ribbons, Therma PLUS
Paper and Thermal Paper, etc. is 90 days
from the date of purchase, or the rated life of
the Consumable item, whichever is shorter.
What is NOT covered:
Warranty WILL BE
VOID by Brother for repairs or replacements
made necessary due to the following: (1) If the
Product was not purchased from an authorized
Brother reseller within the United States, (2)
The Product has been serviced or modified by
anyone other than an Authorized Service
Representative of Brother, (3) The serial
number has been modified, defaced or
removed from this Product, (4) Non-Brother
®
-
brand or non-Brother approved parts,
supplies, power supplies or other accessories
have been used with this Product, (5) Any
damage caused by accident, neglect, abuse or
misuse or, the recommended monthly volume
has been exceeded, (6) Damages caused as
a result of modification, alteration or repairs
performed by anyone other than a Brother
Authorized Service Representative. (7) NOT
COVERED UNDER WARRANTY ARE:
Consumable items, for example (including, but
not limited to): ribbons, ink or toner cartridges,
toner drum units, print heads, cleaning and/or
instances where no defects in material or
workmanship are found in the Product, etc. (8)
Damage caused by improper connection and/
or disconnection of the Product; failure of the
operator to follow operational instructions,
improper set up of the Product.
What to do if you think your Product is
defective:
Call our Customer Service Hotline at
1-800-284-4329, or if you suspect a defect in
materials or workmanship in this Product,
you can report it to a Brother Authorized
Service Center. During the Warranty Period,
supply Brother’s representative with a copy
of your dated bill of sale showing that this
Product was purchased within the United
States. For the name of your Brother
Authorized Service Center, call 1-800-521-
2846. After contacting the Brother
Authorized Service Center, you may be
required to deliver or send the Product
properly packaged, freight prepaid, to the
Authorized Service Center together with a
photocopy of your bill of sale.
What Brother will do:
Brother (or its
Authorized Service Center) will evaluate
your report of a possible defect to determine
whether a defect exists, and if it does exist,
Brother (or its Authorized Service Center)
will repair or (at Brother’s option) replace the
Product with a product that performs the
same functions and performs as well as the
original Product. Brother reserves the right
to supply refurbished or remanufactured
replacement parts provided that the
replacement parts conform to the
manufacturer’s specifications for new
products. The repaired or replacement
product will be returned to you at no cost.
Exchange Service:
When an exchange is authorized, Brother will
exchange your non-working product with a
refurbished or remanufactured product that
conforms to the manufacturer’s specifications
for new products. The refurbished or
remanufactured Product you receive will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days. You will keep
the replacement Product that is sent to you
and must return (or be billed up to the cost of
a new product) your original non- working
product, which shall become the property of
Brother. You must call Brother Customer
Service and if the representative cannot
correct the product’s malfunction over the
telephone and you elect the exchange
service, you must provide information
pertaining to this Product and you must also
provide a valid major credit card number.
Your credit card will be charged up to the cost
of a new Product if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the malfunctions of your
original Product are not covered by the limited
warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product;
MFC LIMITED WARRANTY (USA)

v
BHL-FB-MFC-5100C-FM5.5
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
or (iv) the warranty period on your
original Product has expired or has not
been sufficiently validated with a copy
of the proof of purchase (bill of sale).
The Brother Customer Service
Representative will ship the exchange
Product via next business day delivery
courier service, with return instructions
and prepaid return air bill. Follow the
return instructions. You must return the
original Product in the same shipping
carton in which the exchanged Product
was received and include a copy of
proof of purchase (bill of sale). Retain
your original accessory items and a
copy of the return air bill, signed by the
courier.
Limitations:
Repair or replacement as described
above is your sole and exclusive (that
is, your only) remedy if this Product is
defective. Brother is not responsible for
damage to or loss of any equipment,
media, programs or data related to the
use of this Product. Except for that
repair or replacement,
Brother shall not
be liable for any direct, indirect,
incidental or consequential damages or
specific relief. Because some states do
not allow the exclusion or limitation of
consequential or incidental damages,
the above limitation may not apply to
you.
THIS WARRANTY IS GIVEN IN LIEU
OF ALL OTHER WARRANTIES,
WRITTEN OR ORAL, WHETHER
EXPRESSED BY AFFIRMATION,
PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE.
ANY AND ALL WARRANTIES OTHER
THAN THIS ONE, WHETHER
EXPRESS OR IMPLIED, INCLUDING
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
HEREBY DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is the
final expression and the exclusive and only
statement
of Brother’s obligations to you. It
replaces all other agreements and under-
standings that you may have with Brother or
its representatives.
This Limited Warranty (and Brother’s
obligation to you) may not be changed
in any way unless you and Brother sign
the same piece of paper in which we (1)
refer to this Product and your bill of sale
date, (2) describe the change to this
warranty and (3) agree to make that
change.
Product Support:
Toll-free Customer Service and
technical support is available for
hardware operational assistance at
1-800-284-4329. At any time, free
technical support in the form of
Frequently Asked Questions,
troubleshooting tips and service center
locator is available through our fax-back
system at 1-800-521-2846 or Brother’s
Internet Web Site (www.brother.com).
Now you can visit us on-line
(www.brothermall.com), your complete
source for genuine Brother Accessories
and Supplies.
B
ROTHER
I
NTERNATIONAL
C
ORPORATION
100
S
OMERSET
C
ORPORATE
B
LVD.
B
RIDGEWATER,
N
EW
J
ERSEY
08807-0911
Please record your model and serial
numbers and your date and location of
Purchase below for your records. Keep
this information with your proof of
purchase (bill of sale) in case your
Product is lost, stolen or requires
service.
Model # _______________________
Serial #________________________
Date of purchase: _______________
Store where purchased:___________
Location of store: ________________
Important:
We recommend that you
keep all original packing materials, in
the event that you ship this product.
MFC LIMITED WARRANTY (USA)

vi
BHL-FB-MFC-5100C-FM5.5
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
LIMITED WARRANTY
(For Canada Only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the MFC/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service
Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine
to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-877-BROTHER. Within Montreal, please call 685-6464.
Internet support: [email protected] or browse
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
LIMITED WARRANTY (CANADA)

vii
BHL-FB-MFC-5100C-FM5.5
Quick Reference Guide
Sending Black & White
Faxes
Automatic Transmission
1
Place the original face up in the
ADF, or face down on the scanner
glass.
2
Enter the fax number using Speed
Dial, Search or the dial pad.
3
Press
Black Fax Start
.
Real Time Transmission
You can send faxes in real time.
1
Place the original face up in the
ADF, or face down on the scanner
glass.
2
Press
Menu/Set
,
2
,
2
,
5
.
3
Press to select
ON
(or
OFF
)
and press
Menu/Set
—
OR
—For
the next transmission only, press
to select
NEXT FAX ONLY
,
and then press
Menu/Set
.
4
For the next fax only, press to
select
ON
, and then press
Menu/
Set
.
5
Press
1
to select additional settings
—
OR
—Press
2
to fax.
6
Enter the fax number.
7
Press
Black Fax Start
.
Receiving Faxes
Select Receive Mode
Press
Receive Mode
to select
FAX ONLY
,
EXT.TEL/TAD
or
MANUAL
.
Storing Numbers
Storing Speed Dial Numbers
1
Press
Menu/Set
,
2
,
3
,
1
.
2
Enter a two-digit Speed Dial
number and press
Menu/Set
.
3
Enter a number (up to 20 digits)
and press
Menu/Set
.
4
Enter a name (or leave it blank)
and press
Menu/Set
.
5
Press
Stop/Exit
.
Dialing Operations
Speed Dialing
1
Place the original face up in the
ADF, or face down on the scanner
glass.
2
Press
Search/Speed Dial
, press
#
, then press the two-digit Speed
Dial number.
3
Press
Black Fax Start
.
or
or
or

viii
BHL-FB-MFC-5100C-FM5.5
Search/Speed Dial
1
Place the original face up in the
ADF, or face down on the scanner
glass.
2
Press
Search/Speed Dial
, and
then enter the first letter of the
name you’re looking for.
3
Press or to search the
memory.
4
Press
Black Fax Start
, when the
LCD shows the name you want to
call.
Making Copies
Making a Single Copy
1
Place the original face up in the
ADF, or face down on the scanner
glass.
2
Press
Black Copy
or
Color
Copy
.
Sorting Multiple Copies
(Using the ADF)
1
Place the original face up in the
ADF.
2
Use the dial pad to enter the number
of copies you want (up to 99).
3
Press
Options
.
4
Press to select
OPT:STACK/
SORT
, and then press
Menu/Set
.
5
Press to select
SORT
, and
then press
Menu/Set
.
Press
Black Copy
or
Color Copy
.
Brother fax-back system :
In USA:
1-800-521-2846
Brother Global Web Site :
http://www.brother.com
Frequently Asked Questions
(FAQs) and Product Support
http://solutions. brother.com
Brother Accessories & Supplies:
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada:
1-877-BROTHER (voice)
or
or

ix
BHL-FB-MFC-5100C-FM5.5
Table of Contents
1
Introduction..................................................................................... 1-1
Using This Manual..................................................................... 1-1
Finding Information............................................................. 1-1
Conventions Used in this Manual........................................ 1-1
Test Sheet Procedure and Product Registration (For USA Only) .1-2
To Complete Your MFC-5100C Registration On-Line ...... 1-2
MFC-5100C Control Panel Overview........................................ 1-3
About Fax Machines .................................................................. 1-5
Custom Features .................................................................. 1-5
Do You Have Voice Mail on the Phone Line? ............... 1-5
Why Should There Be Trouble? ..................................... 1-5
How Can You Avoid Possible Problems? ...................... 1-5
Fax Tones and Handshake................................................... 1-5
ECM (Error Correction Mode)............................................ 1-6
2
Assembly and Connections............................................................. 2-1
Packing List................................................................................ 2-1
Choosing a Location................................................................... 2-2
Important Safety Instructions.......................................... 2-3
Paper........................................................................................... 2-3
Handling and Using Special Paper...................................... 2-3
Recommended Paper for the MFC-5100C ..................... 2-3
Paper Capacity of Multi-Purpose Sheet Feeder................... 2-4
Paper Specifications for Multi-Purpose Sheet Feeder......... 2-4
Print Area............................................................................. 2-5
Assembly.................................................................................... 2-6
Removing the Protective Yellow Bar.................................. 2-6
Setting up the MFC ............................................................. 2-7
Loading Paper in the Multi-Purpose Sheet Feeder
(Paper Cassette) .............................................................. 2-9
Installing the Ink Cartridges..................................................... 2-10
Important....................................................................... 2-11
Connecting the MFC ................................................................ 2-13
Connecting an External Telephone ................................... 2-13
Connecting an External Telephone Answering
Device (TAD) ............................................................... 2-13
Sequence ....................................................................... 2-13
Connections................................................................... 2-14

x
BHL-FB-MFC-5100C-FM5.5
Recording Outgoing Message (OGM).......................... 2-14
Special Line Considerations.............................................. 2-15
Roll Over Phone Lines.................................................. 2-15
Two-Line Phone System............................................... 2-15
Converting Telephone Wall Outlets ............................. 2-16
Installing MFC, External Two-Line TAD and
Two-Line Telephone ................................................ 2-16
Multi-Line Connections (PBX) ......................................... 2-17
If You are Installing the MFC to Work with a PBX..... 2-17
Custom Features on Your Phone Line............................... 2-18
3
On-Screen Programming................................................................ 3-1
User-Friendly Programming....................................................... 3-1
Menu Selection Table.......................................................... 3-1
Alternating Displays............................................................ 3-1
Navigation Keys......................................................................... 3-2
4
Initial Setup...................................................................................... 4-1
Getting Started............................................................................ 4-1
Setting Paper Type .............................................................. 4-1
Setting Paper Size................................................................ 4-1
Setting Date and Time......................................................... 4-2
Setting Station ID ................................................................ 4-2
Entering Text................................................................... 4-3
Inserting Spaces .............................................................. 4-3
Making Corrections......................................................... 4-3
Repeating Letters ............................................................ 4-3
Special Characters and Symbols..................................... 4-3
Setting the Ring Volume ..................................................... 4-4
Setting the Beeper Volume.................................................. 4-5
Turning On Automatic Daylight Savings Time .................. 4-5
Setting Tone/Pulse Dialing Mode (For Canada Only) ........ 4-5
Memory Storage .................................................................. 4-5
5
Setup Receive................................................................................... 5-1
Basic Receiving Operations ....................................................... 5-1
Choosing the Receive Mode................................................ 5-1
To Select or Change Your Receive Mode ...................... 5-2
Setting Ring Delay .............................................................. 5-2
Easy Receive ....................................................................... 5-3
Printing a Reduced Incoming Fax (Auto Reduction) .......... 5-3

xi
BHL-FB-MFC-5100C-FM5.5
Advanced Receiving Operations................................................ 5-4
Operation from Extension Telephone ................................. 5-4
Changing the Fax Receive Code..................................... 5-4
Printing a Fax in Memory.................................................... 5-4
Polling.................................................................................. 5-5
Setting Up Polling Receive............................................. 5-5
Setting Up Sequential Polling Receive........................... 5-5
Canceling a Scheduled Job.................................................. 5-6
Telephone Services .................................................................... 5-7
Distinctive Ring................................................................... 5-7
What Does Your Telephone Company’s
“Distinctive Ring” Do? .............................................. 5-7
What Does Brother’s “Distinctive Ring” Do?................ 5-7
Do You Have Voice Mail? ............................................. 5-8
Before You Choose the Ring Pattern to Register ........... 5-8
Very Important .................................................................... 5-9
Registering the Distinctive Ring Pattern......................... 5-9
6
Setup Send ....................................................................................... 6-1
Before You Begin....................................................................... 6-1
Sending Faxes Using Multiple Settings .............................. 6-1
Faxing from the ADF (Automatic Document Feeder) ........ 6-1
Recommended Environment........................................... 6-1
Setting the Special Media Lever.......................................... 6-2
Faxing from the Scanner Glass............................................ 6-3
Basic Sending Operations .......................................................... 6-4
Contrast................................................................................ 6-4
Fax Resolution..................................................................... 6-4
Manual Transmission (With an External Telephone) ......... 6-5
Automatic Transmission...................................................... 6-5
Color Fax Transmission ...................................................... 6-5
Manual and Automatic Fax Redial...................................... 6-5
Dual Access (Not Available for Color Fax)........................ 6-5
Real Time Transmission...................................................... 6-6
Checking Job Status ............................................................ 6-7
Canceling a Job in Memory................................................. 6-7
Advanced Sending Operations................................................... 6-7
Overseas Mode .................................................................... 6-7
Delayed FAX (Not Available for Color Fax)...................... 6-8
Delayed Batch Transmission (Not Available for Color Fax)
...6-8

xii
BHL-FB-MFC-5100C-FM5.5
Setting Up Polled Transmit
(Not Available for Color Fax)......................................... 6-9
7
Auto Dial Numbers and Dialing Options ...................................... 7-1
Storing Numbers for Easy Dialing ............................................. 7-1
Storing Speed Dial Numbers............................................... 7-1
Changing Speed Dial Numbers ........................................... 7-2
Setting Up Groups for Broadcasting ................................... 7-3
Dialing Options .......................................................................... 7-4
Search .................................................................................. 7-4
Speed Dialing ...................................................................... 7-4
Access Codes and Credit Card Numbers............................. 7-4
Broadcasting (Not Available for Color Fax) ....................... 7-5
Pause.................................................................................... 7-6
Fax Redial............................................................................ 7-6
Tone/Pulse (For Canada Only)............................................ 7-6
8
Remote Fax Options (Not Available for Color Fax) .................... 8-1
Fax Forwarding/Paging .............................................................. 8-1
Programming a Fax Forwarding Number............................ 8-1
Programming Your Pager Number...................................... 8-1
Setting Fax Storage .................................................................... 8-2
Backup Print ........................................................................ 8-2
Changing Remote Retrieval Access Code.................................. 8-3
Remote Retrieval........................................................................ 8-3
Using Remote Retrieval Access Code................................. 8-3
Remote Commands ............................................................. 8-4
Retrieving Fax Messages..................................................... 8-5
Changing Fax Forwarding Number..................................... 8-5
9
Printing Reports .............................................................................. 9-1
MFC Settings and Activity......................................................... 9-1
Customizing the Transmission Verification Report ............ 9-1
Setting the Fax Activity Report Interval ............................. 9-1
Using the Reports Key......................................................... 9-2
To Print a Report............................................................. 9-2
10
Making Copies............................................................................... 10-1
Basic Copy Operations............................................................. 10-1
Making a Single Copy....................................................... 10-1

xiii
BHL-FB-MFC-5100C-FM5.5
Making Multiple Copies (Using the ADF)........................ 10-1
Out of Memory Message................................................... 10-2
Single or Multiple Copies (Using the Scanner Glass)....... 10-2
Temporary Copy Settings......................................................... 10-3
Copying Using Multiple Settings ...................................... 10-3
Using the Enlarge/Reduce Key ......................................... 10-3
Selecting a Fixed Reduction Ratio................................ 10-4
Using the Quality Key....................................................... 10-4
Using the Options Key ...................................................... 10-5
Paper Type .................................................................... 10-6
Paper Size...................................................................... 10-6
Copy Brightness............................................................ 10-6
Sorting Multiple Copies (Using the ADF) ........................ 10-7
Special Copy Options (Using the ADF)............................ 10-7
Special Copy Options (Using the Scanner Glass) ............. 10-7
2 in 1 ............................................................................. 10-8
4 in 1 ............................................................................ 10-8
Poster............................................................................. 10-8
Changing Default Copy Settings.............................................. 10-9
Copy Quality ..................................................................... 10-9
Color Adjustment ............................................................ 10-10
Copy Contrast.................................................................. 10-10
Legal Limitations ................................................................... 10-11
11
Using the MFC as a Printer ......................................................... 11-1
Features .................................................................................... 11-1
Printer Driver............................................................................ 11-1
Choosing the Right Kind of Paper ........................................... 11-2
Multi-purpose Sheet Feeder ..................................................... 11-2
Simultaneous Printing and Faxing ........................................... 11-3
Printer Operation Key .............................................................. 11-3
Ink Key .............................................................................. 11-3
Stop/Exit Key .................................................................... 11-3
Checking the Print Quality....................................................... 11-3
12
Printer Driver Settings (For Windows
®
Only)........................... 12-1
Using the Brother MFC-5100C Printer Driver ........................ 12-1
Features in the Printer Driver (For Windows
®
95/98/98SE/Me/
2000 Professional and Windows NT
®
4.0)........................... 12-1
Paper Tab.................................................................................. 12-2
Paper Size .......................................................................... 12-2

xiv
BHL-FB-MFC-5100C-FM5.5
Orientation......................................................................... 12-3
Copy/Page Order ............................................................... 12-3
Copies ........................................................................... 12-3
Collate ........................................................................... 12-3
Reverse Order ............................................................... 12-3
Paper Thickness................................................................. 12-4
Scaling ............................................................................... 12-4
Paper Source...................................................................... 12-4
Quality/Color Tab..................................................................... 12-5
Quality ............................................................................... 12-5
Media................................................................................. 12-6
Document .......................................................................... 12-6
Color Matching.................................................................. 12-7
Custom Setting .................................................................. 12-7
Halftone Pattern ............................................................ 12-7
Color Enhance............................................................... 12-8
Color/Mono ....................................................................... 12-9
Bi-Directional Printing ...................................................... 12-9
Fast Draft Mode................................................................. 12-9
Advanced Tab........................................................................... 12-9
Watermark ....................................................................... 12-10
Print Watermark.......................................................... 12-10
In background ............................................................. 12-10
Watermark Style.............................................................. 12-10
Watermark Text .......................................................... 12-10
Watermark Bitmap...................................................... 12-10
Position ....................................................................... 12-11
Device Options ................................................................ 12-11
Print Date & Time ........................................................... 12-11
Support ................................................................................... 12-12
Web Update................................................................. 12-12
Brother Solutions Center............................................. 12-12
Features in the Printer Driver (For Windows
®
XP) ............... 12-13
Layout Tab ............................................................................. 12-13
*1 Orientation.................................................................. 12-13
*2 Pages Per Sheet........................................................... 12-14
Paper/Quality Tab................................................................... 12-14
*1 Tray Selection............................................................. 12-15
*2 Quality Settings .......................................................... 12-15
*3 Color........................................................................... 12-15
Advanced Options .................................................................. 12-16

xv
BHL-FB-MFC-5100C-FM5.5
*1 Paper /Output.............................................................. 12-16
*2 Graphic ....................................................................... 12-17
*3 Document Options...................................................... 12-17
Photo ........................................................................... 12-17
Cluster......................................................................... 12-17
Auto............................................................................. 12-17
*4 Printer Features........................................................... 12-18
13
Using the Windows
®
-Based Brother MFL-Pro Control Center
... 13-1
Brother MFL-Pro Control Center............................................. 13-1
AutoLoad the Brother Control Center............................... 13-1
How to Turn Off AutoLoad............................................... 13-2
Using the Color Scan Key........................................................ 13-2
Scan to E-mail ................................................................... 13-3
Scan Image ........................................................................ 13-3
Scan/OCR.......................................................................... 13-3
Brother Control Center Features .............................................. 13-4
Auto Configuration............................................................ 13-4
Scanning Operations.......................................................... 13-4
Copy Operations................................................................ 13-5
PC Fax Operation .............................................................. 13-5
Scanner Settings for Scan, Copy and PC Fax Buttons ...... 13-5
Global Settings .................................................................. 13-5
Setting Up the Scanner Configurations ............................. 13-6
To Access the Scanner Configurations Screen.................. 13-6
Perform an Operation from the Control Center Screen..... 13-6
Scan to File............................................................................... 13-7
Scanner Settings ................................................................ 13-7
Destination Folder ............................................................. 13-8
Scan to E-mail .......................................................................... 13-8
Scanner Settings ................................................................ 13-9
E-mail Application ............................................................ 13-9
File Attachments................................................................ 13-9
Conversion Options......................................................... 13-10
Format......................................................................... 13-10
Show QuickSend Menu .............................................. 13-10
QuickSend List............................................................ 13-10
Scan to Word Processor ......................................................... 13-11
Scanner Settings .............................................................. 13-11
Word Processor ............................................................... 13-12
User Defined Button............................................................... 13-13

xvi
BHL-FB-MFC-5100C-FM5.5
Scanner Settings .............................................................. 13-13
Target Application........................................................... 13-13
Copy ....................................................................................... 13-13
Scanner Settings .............................................................. 13-14
Copy Settings................................................................... 13-14
Send a Fax .............................................................................. 13-14
Scanner Settings .............................................................. 13-14
FAX Settings ................................................................... 13-15
14
Scanner and Using ScanSoft
™
PaperPort
®
and TextBridge
®
OCR (For Windows
®
Only) ......................................................... 14-1
Using ScanSoft™ PaperPort
®
and TextBridge
®
...................... 14-1
Viewing Items ................................................................... 14-2
Organizing Your Items in Folders..................................... 14-2
Links to Many Other Applications.................................... 14-3
Using ScanSoft™ TextBridge
®
OCR
(Converting Image Text to Text You Can Edit) ........... 14-3
Importing Items from Other Applications......................... 14-4
Exporting Items in Other Formats..................................... 14-4
Exporting an Image File................................................ 14-4
Scanning a Document............................................................... 14-4
TWAIN Compliant............................................................ 14-4
Accessing the Scanner....................................................... 14-5
Scanning a Document into the PC..................................... 14-5
Settings in the Scanner Window........................................ 14-6
Resolution: .................................................................... 14-6
Scan Type:..................................................................... 14-6
Brightness: .................................................................... 14-6
Contrast:........................................................................ 14-7
Size:............................................................................... 14-7
Custom:......................................................................... 14-7
PreScanning an Image ....................................................... 14-8
How to Use PreScan to Adjust an Image:..................... 14-8
15
Setting Up and Using PC FAX (For Windows
®
Only) .............. 15-1
Introduction .............................................................................. 15-1
Brother Resource Manager................................................ 15-1
MFC Remote Setup.................................................................. 15-2
PC FAX Sending (For Windows
®
Only) ................................. 15-3
Setting Up User Information ............................................. 15-3
Setting Up Sending............................................................ 15-4

xvii
BHL-FB-MFC-5100C-FM5.5
Outside Line Access.......................................................... 15-4
Include Header................................................................... 15-4
Address Book File ............................................................. 15-4
User Interface .................................................................... 15-5
Simple Style.................................................................. 15-5
Facsimile Style.............................................................. 15-5
Setting Up Speed Dial.............................................................. 15-6
The Address Book ............................................................. 15-7
Setting Up a Member in the Address Book....................... 15-8
Setting Up a Group for Broadcasting ................................ 15-9
Editing Member Information............................................. 15-9
Deleting a Member or Group .......................................... 15-10
Exporting the Address Book ........................................... 15-10
Importing to the Address Book ....................................... 15-11
Setting Up a Cover Page.................................................. 15-13
To ................................................................................ 15-13
From............................................................................ 15-13
Comment..................................................................... 15-13
Select Cover Page Form.............................................. 15-13
Import BMP file.......................................................... 15-14
Count Cover Page ....................................................... 15-14
Sending a File as a PC-FAX Using the Facsimile Style.... 15-14
Redial .......................................................................... 15-15
Sending a File as a PC-FAX Using the Simple Style...... 15-16
16
Using Automatic E-Mail Printing................................................ 16-1
For Windows
®
95, 98, 98SE, Me Only.................................... 16-1
Main Features .................................................................... 16-1
To Access the On-Line Documentation........................ 16-1
To Install Automatic E-mail Printing
(Optional Application) ............................................. 16-1
17
Using the Brother MFC with a New Power Macintosh
®
G3, G4 or iMac™/iBook™........................................................... 17-1
Set Up Your USB-Equipped Apple
®
Macintosh
®
G3, G4 or iMac™ or iBook™ with
Mac OS 8.5-9.2..................................................................... 17-1
Using Brother Printer Driver with Your Apple
®
Macintosh
®
.....17-1
Sending a Fax from Your Macintosh
®
Application ................. 17-3
Setting Up Your Address Book......................................... 17-5
Adding a New Member................................................. 17-5

xviii
BHL-FB-MFC-5100C-FM5.5
Adding a New Group .................................................... 17-6
Using Brother TWAIN Scanner Driver with Your Apple
®
Macintosh
®
............................................................................ 17-7
Accessing the Scanner....................................................... 17-8
Scanning an Image into Your Macintosh G3, G4 or iMac .. 17-8
Settings in the Scanner Window........................................ 17-9
Image............................................................................. 17-9
Scanning Area............................................................. 17-10
Business Card Size...................................................... 17-10
Adjust Image............................................................... 17-11
Color Sync Dialog....................................................... 17-11
Scanner Profile............................................................ 17-12
PreScanning an Image ..................................................... 17-13
18
Important Information ................................................................. 18-1
Standard Telephone and FCC Notices ..................................... 18-1
Federal Communications Commission (FCC)
Declaration of Conformity (For USA Only)................. 18-2
Important....................................................................... 18-3
Industry Canada Compliance Statement
(For Canada Only).................................................... 18-3
International ENERGY STAR
®
Compliance
Statement .................................................................. 18-3
Important Safety Instructions ................................................... 18-4
Trademarks............................................................................... 18-5
19
Troubleshooting and Routine Maintenance ............................... 19-1
Troubleshooting........................................................................ 19-1
Error Messages .................................................................. 19-1
Original Jams and Paper Jams........................................... 19-3
Printer Jam or Paper Jam................................................... 19-4
If You Are Having Difficulty with Your MFC ................. 19-7
How to Improve Print Quality.................................................. 19-9
Cleaning the Print Heads................................................... 19-9
Print Quality Check ......................................................... 19-10
STEP A: Color Block Quality Check ......................... 19-10
STEP B: Alignment Check ......................................... 19-11
Packing and Shipping the MFC.............................................. 19-12
Routine Maintenance.............................................................. 19-15
Cleaning the Scanner....................................................... 19-15
Cleaning the MFC Printer Platen .................................... 19-16

xix
BHL-FB-MFC-5100C-FM5.5
Replacing the Ink Cartridges........................................... 19-16
20
Specifications ................................................................................... S-1
Product Description.................................................................... S-1
Fax.............................................................................................. S-1
Printer......................................................................................... S-2
Printing ................................................................................ S-2
Controller............................................................................. S-3
Computer Requirements...................................................... S-3
Print Media .......................................................................... S-4
Consumable Items ............................................................... S-4
21
Glossary........................................................................................... G-1
22
Index..................................................................................................I-1
23
Remote Retrieval Access Card...................................................... R-1

INTRODUCTION
1 - 1
1
BHL-FB-MFC-5100C-FM5.5
1
Introduction
Using This Manual
Thank you for purchasing a Brother multi-function center (MFC). This MFC
has been designed to be simple to use, with LCD screen prompts to guide you
through programming your MFC. However, you can use your MFC to its fullest
potential by taking a few minutes to read this manual.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You
will be able to find information about a specific feature or operation by checking
the Index in the back of this manual.
Conventions Used in this Manual
Throughout this manual you’ll see special symbols alerting you to important
information, warnings, and actions to perform. For clarification, and to help you
choose the correct key presses, we’ve added illustrations showing some of the
LCD messages.
Additionally, your MFC has a Reports key. Press Reports and 1 to print a
list of basic operational steps.
boldface Bold typeface identifies a specific key on the MFC control panel.
italics Italics typeface emphasize an important point, or refer you to
related topic.
bubble dot
Bubble Dot typeface identifies the messages on the LCD of the
MFC.
Warnings detail precautions you must take to avoid possible
personal injury.
Cautions specify procedures you must follow or avoid to prevent
possible damage to the MFC.
Note
Notes tell you the proper response for a situation that may occur.
FYI tips provide details about how the current operation
interacts with other features.
Improper Setup alerts you to devices and procedures that are not
compatible with the MFC.

INTRODUCTION
1 - 3
BHL-FB-MFC-5100C-FM5.5
MFC-5100C Control Panel Overview
1Fax Keys:
Fax Resolution
Sets the resolution when you send a fax.
Receive Mode
Use to select how the MFC will handle
incoming calls.
Redial/Pause
Redials the last number called. Also
inserts a pause in auto dial numbers.
Dial Pad
Use to dial phone and fax numbers and
as a keyboard for entering information
into the MFC.
(For Canada Only): The # key lets you
switch the dialing type during a
telephone call from
PULSE to TONE.
Search/Speed Dial
Lets you look up numbers stored in the
dialing memory. Also lets you dial
stored phone numbers by pressing # and
a two-digit number.
Color Fax Start
Starts sending a color fax.
Black Fax Start
Starts sending a black and white fax.
2Liquid Crystal Display (LCD)
The LCD displays messages to help you
set up and operate your MFC.
3Reports
Accesses the Reports menu so you can
select a report to print: Help List,
Auto Dial, Fax Activity,
Transmission Verification
and User Settings.
4Stop/Exit
Stops a fax, cancels an operation, or
exits from Menu mode.
2 6 7 8
1
3
4
9
5

1 - 4
INTRODUCTION
BHL-FB-MFC-5100C-FM5.5
5Navigation Keys:
Menu/Set
Lets you access the Menu and
Programming mode and stores your
settings in the MFC.
or
Press to scroll forward or backward to
set a menu selection.
Also, you can use these keys to do an
alphabetical search for the names of
stored numbers.
Volume
Press to scroll through the menus and
options.
When the machine is idle, you can press
these keys to adjust the ring volume.
6Copy Quality Indicator Lights
These lights show the copy quality you
selected.
7Scan Key:
Scan to
Lets you scan the next original into your
computer and select the type of
destination: word processing, graphics
or E-mail application.
8Print Key:
Ink
Cleans the ink print heads and replace
an ink cartridge.
9Copy Keys
(Temporary Settings):
Enlarge/Reduce
Lets you reduce or enlarge copies
depending upon the ratio you select.
Quality
Use this key to temporarily change the
quality for Copy.
Options
You can quickly and easily select
temporary settings.
Color Copy
Makes a full-color copy.
Black Copy
Makes a black-and-white copy.
or

INTRODUCTION
1 - 5
BHL-FB-MFC-5100C-FM5.5
About Fax Machines
If you’re a first-time MFC user, fax operation might seem a little mysterious.
Soon, you’ll recognize the unusual fax tones on your phone line, and be able to
send and receive faxes easily.
Custom Features
Do You Have Voice Mail on the Phone Line?
If you have Voice Mail on the phone line on which you will install your new
MFC, there is a strong possibility that Voice Mail and the MFC will conflict
with each other while receiving incoming calls.
Why Should There Be Trouble?
Since both MFCs and Voice Mail will pick up the line at the number of rings
you have set, each of them has the ability to keep the other from receiving calls.
For example, if your Voice Mail is set to answer after two rings and your MFC
is set to answer after four, your Voice Mail will keep your MFC from receiving
faxes. If you set Voice Mail and the Brother MFC to answer at the same number
of rings, there is no way of knowing which one will answer first. It is important
to remember that neither Voice Mail nor the MFC can pass the call back to the
other after the call has been answered.
How Can You Avoid Possible Problems?
A very good way to avoid problems like the one mentioned previously is to get
a second phone number on your present phone line. Many people with Voice
Mail opt for this choice, which is called “Distinctive Ring”, and they are very
satisfied with it. For details about this type of custom service, please see
Distinctive Ring, page 5-7.
Another way to avoid possible problem is to replace your Voice Mail with an
answering machine. Your Brother MFC is designed to work in tandem with an
answering machine or TAD (telephone answering device). (See
Connecting an
External Telephone Answering Device (TAD)
, page 2-13.)
Fax Tones and Handshake
When someone is sending a fax, the MFC sends fax calling tones (CNG tones)
— soft, intermittent beeps at 4-second intervals. You’ll hear them after you dial
and press Black Fax Start; they continue for about 60 seconds after dialing.
During that time, the sending machine must begin the “handshake” with the
receiving machine. Each time you use automatic procedures to send a fax, you
are sending CNG tones over the phone line. You’ll soon learn to listen for these
soft beeps each time you answer a phone on your fax line, so you can know if
you are receiving a fax message.

1 - 6
INTRODUCTION
BHL-FB-MFC-5100C-FM5.5
The receiving fax responds with fax receiving tones—loud, chirping sounds. A
receiving fax chirps for about 40 seconds over the phone line, and the LCD
shows RECEIVING. If your MFC is set to the FAX mode, it will answer every
call automatically with fax receiving tones. Even if the other party hangs up,
your MFC continues to send the “chirps” for about 40 seconds, and the LCD
continues to show RECEIVING. To cancel the receiving mode, press
Stop/Exit.
The fax “handshake” is the time in which the sending machine’s CNG tones and
the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds,
so the machines can understand how each is sending and receiving the fax. The
handshake cannot begin until the call is answered, and the CNG tones only last
for about 60 seconds after the number is dialed. Therefore, it’s important for the
receiving machine to answer the call in as few rings as possible.
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the MFC to check the integrity
of a fax transmission while it is in progress. ECM transmissions are possible
only between machines that both have the ECM feature. If they do, you may
send and receive fax messages that are continuously checked for their integrity.
Sufficient memory must be available in your MFC for this feature to work.
Note
When you have an external telephone answering device (TAD) on your fax
line, your TAD will determine the number of rings before the call is answered.
Pay special attention to the directions chapter for connecting a TAD to your
MFC in Chapter 2,
Assembly and Connections.

ASSEMBLY AND CONNECTIONS
2 - 1
2
BHL-FB-MFC-5100C-FM5.5
2
Assembly and Connections
Packing List
Make sure you have the following items:
Caution
Do NOT throw away the filter core and cable tie by accident. You will need
them to meet FCC Emission Requirements when you connect the MFC to your
computer using a bi-directional IEEE-1284 compliant parallel cable.
Caution
Whenever you transport the MFC, use the packing materials that came with your
MFC. If you do not pack the MFC correctly, you may void your warranty.
Note
If an item is missing, call Brother Customer Service at 1-800-284-4329 (in USA),
1-877-BROTHER (in Canada) or 1-514-685-6464 (in Montreal). See Ordering
Accessories and Supplies on page ii for the correct item numbers.
Brother Color
Suite CD-ROM
Document Tray
with Extension
Scanner
Cover
Document
Cover
Paper
Wire Extension
Owner’s Manual
Test Sheet
(For USA Only)
Quick Setup Guide
Cable Tie
Ink Cartridges
Paper Tray
Telephone
Line Cord
Filter Core for
Bi-directional
IEEE 1284
Card Stock
Support
Software
License
Agreement
Accessory
Order Form

2 - 2
ASSEMBLY AND CONNECTIONS
BHL-FB-MFC-5100C-FM5.5
Choosing a Location
Place your MFC on a flat, stable surface, such as a desk. Select a place that is
free of vibration and shocks. Locate the MFC near a telephone jack and a
standard, grounded power outlet. Choose a location where the temperature
remains between 50°F and 95°F (10°–35°C).
WARNING
■ Use caution when installing or modifying telephone lines. Never touch telephone
wires or terminals that are not insulated unless the telephone line has been
disconnected at the wall jack. Never install telephone wiring during a lightning storm.
Never install a telephone jack in a wet location unless the jack is specifically designed
for a wet location.
■ Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line and on the telephone line, or
unplug the lines during a lightning storm.
■ For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
■ To reduce the risk of shock or fire, use only a No. 26 AWG or larger
telecommunication line cord.
Avoid placing your MFC in a high-traffic area. Do not place near heaters, air
conditioners, water, chemicals, or refrigerators. Do not expose the MFC to
direct sunlight, excessive heat, moisture, or dust. Do not connect your MFC to
electrical outlets controlled by wall switches or automatic timers. Disruption of
power can wipe out information in the MFC’s memory. Do not connect your
MFC to electrical outlets on the same circuit as large appliances or other
equipment that might disrupt the power supply. Avoid interference sources,
such as speakers or the base units of cordless phones.
NO !NO !
NO !

ASSEMBLY AND CONNECTIONS
2 - 3
BHL-FB-MFC-5100C-FM5.5
Important Safety Instructions
1
Do not use this product near appliances that use water, in a wet basement or near
a swimming pool.
2
Avoid using a telephone other than a cordless type during an electrical storm.
There may be a remote risk of electric shock from lightning.
Paper
The quality of your document can be affected by the kind of paper you use in
the MFC. To ensure the best print quality for the settings you’ve chosen, always
set the Paper Type to match the type of paper you load. You can use plain paper,
inkjet paper (coated paper), glossy paper, transparencies and envelopes. We
recommend testing various paper types before purchasing large quantities. For
best results, use the recommended paper.
Handling and Using Special Paper
■ Store paper in the original bag, and keep it sealed. Keep the paper flat and away
from moisture, direct sunlight and heat.
■ The coated side of glossy paper is shiny. Do not touch the shiny (coated) side.
Load glossy paper with the shiny side facing up toward you.
■ Do not touch either side of transparencies, because they absorb water and
perspiration easily, and may cause decreased output quality. Transparencies
designed for laser printers/copiers may stain your next document. Use only
recommended transparencies.
Recommended Paper for the MFC-5100C
Plain Paper: Xerox 4200
Inkjet Paper: KODAK
®
Premium Inkjet Paper (Matte)
Glossy Paper: JETPRINT PHOTO
®
Graphic image paper — Gloss Finish
Transparencies: 3M Transparency Film (CG3410)
Note
When you print on inkjet paper (coated paper), transparencies and glossy paper,
be sure to select the correct media in the “Quality/Color” tab in the printer
driver. When using inkjet paper, transparencies or glossy paper, avoid stacking
by removing each page after it exits the machine.
Note
The output quality depends on the paper type and paper brand.
Visit us at http://solutions.brother.com and check the latest recommendations
for paper that can be used with the MFC-5100C.

2 - 4
ASSEMBLY AND CONNECTIONS
BHL-FB-MFC-5100C-FM5.5
Paper Capacity of Multi-Purpose Sheet Feeder
*If you want to load thick paper such as postcards, index cards, envelopes and
glossy paper in the multi-purpose sheet feeder, you must first install the Card
Stock Support in the feeder.
Paper Specifications for Multi-Purpose Sheet Feeder
Paper Type Paper Size Capacity
Plain Paper
(Cut Sheet)
Letter, Executive 100 Sheets of 20 lb
(75 g/m
2
)
Legal 100 Sheets of 20 lb
(75 g/m
2
)
Inkjet Paper Letter 20 Sheets
Glossy Paper* Letter 20
Transparencies Letter 10
Envelopes* DL, COM-10, C5,
Monarch
10
Postcard* 4" × 6" 30
Index Card* 5" × 8" 30
Cut Sheet Paper Weight Plain Paper: 17 to 32 lb (64 to 120 g/m
2
)
Inkjet Paper: Up to 32 lb (120 g/m
2
)
Glossy Paper: Up to 40 lb (150 g/m
2
)
Postcard: Up to 45 lb (170 g/m
2
)
Index card: Up to 32 lb (120 g/m
2
)
Thickness Plain Paper: 0.003 to 0.006 inches (0.08 to 0.15 mm)
Inkjet Paper: Up to 0.006 inches (0.15 mm)
Glossy Paper: Up to 0.007 inches (0.18 mm)
Envelopes: Up to 0.02 inches (0.52 mm)
Postcard: Up to 0.009 inches (0.23 mm)
Index card: Up to 0.006 inches (0.15 mm)
Sheet Feeder Up to 0.39 inches (10 mm)
Approximately 100 sheets of 20 lb (75 g/m
2
)
Output Stacker Approximately 50 sheets of 20 lb (75 g/m
2
)
(Transparencies and glossy paper must be picked up
from the paper tray one page at a time.)

ASSEMBLY AND CONNECTIONS
2 - 5
BHL-FB-MFC-5100C-FM5.5
Print Area
The print area depends on the settings in the application you are using. The
figures below show the unprintable areas on cut sheet and envelopes.
(inch)
Paper Type Paper Size 1234
Cut Sheet
Letter, Legal
Fax
0.12 0.43 0.25 0.25
Mono Copy
Color Copy
Printer
A4
Fax
0.12 0.43 0.13 0.13
Mono Copy
Color Copy
Printer
Executive Printer 0.12 0.43 0.13 0.13
Envelopes DL, C5, CM10,
Monarch
Printer
0.39 0.79 0.13 0.13
Note
Printer depends on the Printer driver.
The above figures are approximate and the print area may vary depending on
the kind of paper you are using.
Do not use the following types of paper and envelopes:
■ Damaged, curled, wrinkled, or irregularly shaped paper and envelopes
■ Extremely shiny or highly textured paper and envelopes
■ Envelopes with clasps
■ Envelopes of baggy construction
■ Envelopes not sharply creased
■ Embossed envelopes
■ Paper and envelopes already printed with a laser printer
■ Envelopes preprinted on the inside
■ Paper and envelopes that cannot be arranged uniformly when stacked
Cut Sheet
Envelopes
unprintable area
1
34
2
1
3 4
2

2 - 6
ASSEMBLY AND CONNECTIONS
BHL-FB-MFC-5100C-FM5.5
Assembly
Removing the Protective Yellow Bar
1
Lift the cover toward the back.
2
Pull the protective yellow bar out of the machine.
Caution
Do not throw away the protective yellow bar. You will need it for future
transportation.
3
Close the top cover, and then close the control panel cover.
Scanner Cover
Protective
Yellow Bar
Protective
Yellow Bar

ASSEMBLY AND CONNECTIONS
2 - 7
BHL-FB-MFC-5100C-FM5.5
Setting up the MFC
1
Connect the power cord.
There is no ON/OFF switch. When you
plug in the power cord, the power goes
on and the LCD shows:
WARNING
■ The MFC must be grounded using a 3-prong plug.
■ Since the MFC is grounded through the power outlet, you can protect yourself from
potentially hazardous electrical conditions on the telephone network by keeping the
power to your MFC on when you connect it to a telephone line. Similarly, you can
protect yourself when you want to move your MFC by disconnecting first the
telephone line and then the power cord.
■ Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line as well as on the telephone line,
or unplug the lines during a lightning storm.
2
Connect the telephone line cord.
Connect one end of the telephone line cord to the jack on the MFC and the other
end to a modular wall jack.
Caution
Operating the MFC before you install the ink cartridges will permanently
damage the print head.
CHECK CARTRIDGE
Power Cord
Telephone
Line Cord
1
2

2 - 8
ASSEMBLY AND CONNECTIONS
BHL-FB-MFC-5100C-FM5.5
3
Attach the paper wire extension to the multi-purpose sheet feeder.
4
Attach the plastic paper tray to the paper output slot, and then pull out the
extension.
Caution
Please attach the paper tray to prevent paper jams and maintain print quality.
Paper Wire Extension
1
2
Plastic Paper Tray
Extension

ASSEMBLY AND CONNECTIONS
2 - 9
BHL-FB-MFC-5100C-FM5.5
Loading Paper in the Multi-Purpose Sheet Feeder
(Paper Cassette)
You can load up to 100 sheets of 20 lb (75 g/m
2
) paper if you use the cut sheet.
(See
Paper Capacity of Multi-Purpose Sheet Feeder, page 2-4.)
1
Fan the paper well. Gently insert the paper. Make sure the print side is toward
you and the paper level is stacked below the paper guide line.
2
Press and slide the guide to fit the paper width.
Paper Guide Line
Paper Width Guides

2 - 10
ASSEMBLY AND CONNECTIONS
BHL-FB-MFC-5100C-FM5.5
Installing the Ink Cartridges
1
Check that you turned on the power (by
plugging in the power cord). The LCD
shows:
2
Open the Scanner cover of the MFC by pulling the scanner cover release lever
toward you and lifting the scanner cover.
3
After a few seconds, the print head will move left to its replacement position.
4
Remove the protective blue tape over the colored ink cartridge covers.
5
Push the four colored ink cartridge covers one at a time so they pop up.
Then remove the white shipping cover by pulling it toward you and lifting it up
and out.
WARNING
If ink gets in your eyes irrigate them with water immediately, and if irritation
occurs consult a doctor.
Caution
■ The bottom of the white shipping cover is wet with ink that will cause stains, so
wipe it clean before you place it down.
CHECK CARTRIDGE
Scanner Cover
Scanner Cover
Release Lever
PUSH
PUSH
PUSHPUSH
Colored Ink
Cartridge
Covers
White Shipping Cover
White Shipping Cover

ASSEMBLY AND CONNECTIONS
2 - 11
BHL-FB-MFC-5100C-FM5.5
■ Do not throw way the white shipping cover. You will need it for future
transportation.
We recommend that you install the ink cartridges from left to right in this order:
Black, Cyan, Yellow, Magenta.
6
Open the Black ink cartridge bag and take out the ink cartridge.
7
Carefully remove the sealing tape from the bottom of the ink cartridge. Be sure
to peel the tape in the direction away from you.
Important
To prevent spilling ink and staining your hands and clothing, peel the sealing
tape gently and slowly. Do not touch the ink opening on the cartridge or the
removed tape.
8
Each color has its own correct
position. Match the colors of the
ink cartridge covers. First, gently
insert the Black ink cartridge, and
then press the cover down until it
clicks.
Opening
Peel in the direction
away from you!
Don't touch
this part

2 - 12
ASSEMBLY AND CONNECTIONS
BHL-FB-MFC-5100C-FM5.5
9
Repeat Steps 6 to 8 to install each
color ink cartridge.
10
After installing all ink cartridges,
close the Scanner cover until it
clicks into place. Your MFC will
enter a “head cleaning” cycle for
approximately four minutes.
Caution
Make sure the paper is loaded in the multi-purpose sheet feeder. The LCD
shows CLEANING. After the cleaning cycle is finished, the LCD shows
PRESS FAX START.
11
Press Black Fax Start. The MFC starts
printing the Print Quality Check Sheet
(only during initial ink cartridge
installation).
The LCD shows:
12
Follow the instructions printed on the sheet.
Caution
■ DO NOT remove ink cartridges if you do not need to replace them. If you do so, it
may reduce the ink quantity and the MFC will not know the quantity of ink left in the
cartridge.
■ DO NOT shake the ink cartridges. If you do so, the ink may spill when you take off
the sealing tape. If ink stains your body or clothing, wash with soap or detergent
immediately.
■ If you mix the colors by installing an ink cartridge in the wrong color position, you
must clean the print head several times after correcting the cartridge installation and
before you start printing.
■ Once you open an ink cartridge, install it in the MFC and use it up within six months
of installation. Use unopened ink cartridges by the expiration date written on the
cartridge package.
■ DO NOT refill the ink cartridges. Attempting to use refilled cartridges and using
incompatible inks may cause damage to the print head in this machine and such
damage will not be covered by warranty. Warranty coverage does not apply to
problems caused by the use of 3rd party ink or 3rd party ink cartridges. Use only
genuine Brother ink cartridges.
IS STEP “A” OK?
1.YES 2.NO

ASSEMBLY AND CONNECTIONS
2 - 13
BHL-FB-MFC-5100C-FM5.5
Connecting the MFC
Connecting an External Telephone
Although your MFC does not have a handset, you can connect a separate
telephone (or telephone answering device) directly to your MFC.
Connect the modular plug on the telephone’s line cord to the jack labeled EXT.
on the left side of the MFC.
Whenever this phone (or TAD) is in use, the LCD shows TELEPHONE.
Connecting an External Telephone Answering
Device (TAD)
Sequence
You may choose to connect an answering system. However, when you have an
external TAD on the same telephone line as the MFC, the TAD answers all calls
and the MFC “listens” for fax calling (CNG) tones. If it hears them, the MFC
takes over the call and receives the fax. If it doesn’t hear CNG tones, the MFC
lets the TAD continue playing your outgoing message so your caller can leave
you a voice message.
The TAD must answer within five rings (the recommended setting is two rings). The
MFC cannot hear CNG tones until the TAD has answered the call, and with five
rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake.” Make
sure you carefully follow the instructions in this manual for recording your outgoing
message. We do not recommend using the toll saver feature on your external
answering machine if it exceeds five rings.
Note
If INK EMPTY shows on the LCD after you install the ink cartridges, check
to make sure the ink cartridges are installed correctly.
Note
If you do not receive all your faxes, you must reset the setting on your external TAD
to four rings.
If You Subscribe to your Telephone Company’s Distinctive Ring Service:
You may connect an external TAD to a separate wall jack only if you subscribe
to your telephone company’s Distinctive Ring service, have registered the
distinctive ring pattern on your MFC, use that number as a fax number and set
your machine’s Receive mode to MANUAL. The recommended setting is
three or four rings on the external TAD when you have the telephone
company’s Distinctive Ring Service.
If You Do Not Subscribe to Distinctive Ring Service:
You must plug your TAD into the EXT. jack of your MFC. If your TAD is
plugged into a wall jack, both your machine and the TAD will try to control the
phone line. (See illustration, page 2-14.)

2 - 14
ASSEMBLY AND CONNECTIONS
BHL-FB-MFC-5100C-FM5.5
Connections
The external TAD must be plugged into the back side of the MFC, into the jack
labeled EXT. Your MFC cannot work properly if you plug the TAD into a wall
jack (unless you are using Distinctive Ring).
1
Plug the telephone line cord from the wall jack into the back side of the MFC,
in the jack labeled LINE.
2
Plug the telephone line cord from your external TAD into the back side of the
MFC, in the jack labeled EXT. (Make sure this cord is connected to the TAD at
the TAD’s telephone line jack, and not its telephone set jack.)
3
Set your external TAD to four rings or less. (The MFC’s Ring Delay setting does
not apply.)
4
Record the outgoing message on your external TAD.
5
Set the TAD to answer calls.
6
Set the Receive Mode to EXT. TEL/TAD.
(See
Choosing the Receive Mode, page 5-1)
Recording Outgoing Message (OGM)
Timing is important in recording this message. The message sets up the ways to
handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message. (This allows your
MFC time to listen for the fax CNG tones of automatic transmissions before
they stop.)
2
Limit your speaking to 20 seconds.
Do not connect a TAD elsewhere on the same phone line (unless you have
the Distinctive Ring service).

ASSEMBLY AND CONNECTIONS
2 - 15
BHL-FB-MFC-5100C-FM5.5
3
End your 20-second message by giving your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing 51 and Start.”
Special Line Considerations
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that
pass incoming calls to each other if they are busy. The calls are usually passed
down or “rolled over” to the next available phone line in a preset order.
Your MFC can work in a roll over system as long as it is the last number in the
sequence, so the call cannot roll away. Do not put the MFC on any of the other
numbers; when the other lines are busy and a second fax call is received, the fax
call would be transferred to a line that does not have a fax machine. Your MFC
will work best on a dedicated line.
Two-Line Phone System
A two-line phone system is nothing more than two separate phone numbers on
the same wall outlet. The two phone numbers can be on separate jacks (RJ11)
or combined into one jack (RJ14). Your MFC must be plugged into an RJ11
jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may
contain four wires (black, red, green, yellow). To test the type of jack, plug in a
two-line phone and see if it can access both lines. If it can, you must separate the
line for your MFC. (See
Easy Receive, page 5-3.)
Note
We recommend beginning your OGM with an initial 5-second silence because
the MFC cannot hear fax tones over a resonant or loud voice. You may try
omitting this pause, but if your MFC has trouble receiving, then you must
rerecord the OGM to include it.

2 - 16
ASSEMBLY AND CONNECTIONS
BHL-FB-MFC-5100C-FM5.5
Converting Telephone Wall Outlets
There are three ways to convert to an RJ11 jack. The first two ways may require
assistance from the telephone company. You can change the wall outlets from
one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed
and slave or jump one of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter
into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1,
Line 2) and a third RJ14 jack (Lines 1 and 2). If your MFC is on Line 1, plug
the MFC into L1 of the triplex adapter. If your MFC is on Line 2, plug it into L2
of the triple adapter.
Installing MFC, External Two-Line TAD and Two-Line Telephone
When you are installing an external two-line telephone answering device
(TAD) and a two-line telephone, your MFC must be isolated on one line at both
the wall jack and at the TAD. The most common connection is to put the MFC
on Line 2, which is explained in the following steps. The back of the two-line
TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other
labeled L2. You will need at least three telephone line cords, the one that came
with your MFC and two for your external two-line TAD. You will need a fourth
line cord if you add a two-line telephone.
1
Place the two-line TAD and the two-line telephone next to your MFC.
2
Plug one end of the telephone line cord for your MFC into the L2 jack of the
triplex adapter. Plug the other end into the LINE jack on the left side of the
MFC.
3
Plug one end of the first telephone line cord for your TAD into the L1 jack of
the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line
TAD.
RJ14
RJ11
Triplex Adapter
RJ14

ASSEMBLY AND CONNECTIONS
2 - 17
BHL-FB-MFC-5100C-FM5.5
4
Plug one end of the second telephone line cord for your TAD into the L2 jack
of the two-line TAD. Plug the other end into the EXT. jack on the left side of
the MFC.
You can keep two-line telephones on other wall outlets as always. There are two
ways to add a two-line telephone to the MFC’s wall outlet. You can plug the
telephone line cord from the two-line telephone into the L1+L2 jack of the
triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the
two-line TAD.
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively simple
to connect the machine to a key system or a PBX (Private Branch Exchange),
we suggest that you contact the company that installed your telephone system
and ask them to connect the MFC for you. It is advisable to have a separate line
for the MFC. You can then leave the MFC in FAX mode to receive faxes any
time of day or night.
If the MFC is to be connected to a multi-line system, ask your installer to
connect the unit to the last line on the system. This prevents the unit from being
activated each time a telephone call is received.
If You are Installing the MFC to Work with a PBX
1
It is not guaranteed that the unit will operate correctly under all circumstances
with a PBX. Any cases of difficulty should be reported first to the company that
handles your PBX.
2
If all incoming calls will be answered by a switchboard operator, it is
recommended that the Receive Mode be set to MANUAL. All incoming calls
should initially be regarded as telephone calls.
3
The MFC may be used with either pulse or tone dialing telephone service
(For Canada only).
As with all fax units, this machine must be connected to a two wire system. If
your line has more than two wires, proper connection of the MFC cannot be
made.
Triplex Adapter
Two Line Phone
External Two Line TAD Fax Machine

2 - 18
ASSEMBLY AND CONNECTIONS
BHL-FB-MFC-5100C-FM5.5
Custom Features on Your Phone Line
If you have Voice Mail, Call Waiting, Caller ID, Caller Waiting/Caller ID,
RingMaster, an answering service, an alarm system or other custom feature on
one phone line it may create a problem with the operation of your MFC. (See
Custom Features on a Single Line, page 19-8.)

ON-SCREEN PROGRAMMING
3 - 1
3
BHL-FB-MFC-5100C-FM5.5
3
On-Screen Programming
User-Friendly Programming
We have designed your MFC with on-screen programming using navigation
keys. User-friendly programming helps you take full advantage of all the menu
selections your MFC has to offer.
Since your programming is done on the LCD, we created step-by-step on-screen
prompts to help you program your MFC. All you need to do is follow the
prompts as they guide you through the menu selections and programming
options. Additionally, you can program settings more quickly by pressing
Menu/Set and the menu number using the dial pad.
Menu Selection Table
You can probably perform most of these programming operations without the
Owner’s Manual. To help you understand the menu selections, and options that
are found in the MFC programs, use the Menu Selection Table on page 3-3.
Alternating Displays
Sometimes, the LCD alternates between the active setting, and a help message
giving brief instructions about how to proceed. The display you’ll probably see
most often is shown below. When you place an original in the ADF (Automatic
Document Feeder), it appears to tell you that you can dial a number and send a
fax, or you can make a copy.
Note
You can program your MFC by pressing Menu/Set followed by the menu
numbers. For example: to set FAX RESOLUTION to FINE,
press Menu/Set, 2, 2, 2 and to select FINE, and then press Menu/Set.
or
FAX: NO. & START
COPY: NO. & COPY

3 - 2
ON-SCREEN PROGRAMMING
BHL-FB-MFC-5100C-FM5.5
Navigation Keys
You can access the menu mode by
pressing Menu/Set. When you enter the
Menu, the LCD scrolls;
Then press 1 for General Setup Menu
—OR—
Press 2 for Fax Menu—OR—
Press 3 for Copy Menu—OR—
Press 4 for Test Print
—
OR
—
You can scroll more quickly through the each menu level by pressing , and
then set an option by pressing Menu/Set when that option appears on the LCD.
Then the LCD shows next menu level. Press to scroll to your next menu
selection, and then press Menu/Set.
When you finish setting an option, the LCD shows ACCEPTED.
* Access the Menu
* Go to next menu level
* Accept an option
* Scroll through the
current menu level
* Back to previous menu
level
* Forward to next menu
level
* Exit the Menu
Note
Use to scroll backward if you passed your choices or to save keystrokes.
SELECT & SET
1.GENERAL SETUP
2.FAX
3.COPY
4.TEST PRINT
or
or

ON-SCREEN PROGRAMMING
3 - 3
BHL-FB-MFC-5100C-FM5.5
To access the menu, press Menu/Set.
Main Menu Submenu
Menu
Selections
Options Descriptions Page
1. GENERAL
SETUP
1. PAPER
TYPE
—
PLAIN
INKJET
GLOSSY
(4-COLOR/
3-COLOR)
TRANSPARENCY
Identifies the
type of paper in
the cassette.
4-1
2. PAPER SIZE
—
LETTER
LEGAL
A4
Selects size of
paper.
4-1
3. DATE/TIME
——
Enter date and
time for the LCD
display and
heading on fax
transmissions.
4-2
4. STATION ID
——
Program your
name, fax
number to appear
on each
transmitted page.
4-2
5. VOLUME 1. RING OFF
HIGH
LOW
Adjusts ring
volume.
4-4
2. BEEPER OFF
HIGH
LOW
Adjusts volume
level of beeper.
4-5
6. AUTO
DAYLIGHT
—
ON
OFF
Changes for
Daylight Savings
Time
automatically.
4-5
7. TONE/
PULSE
(Canada Only)
—
TONE
PULSE
Selects dialing
mode
4-5
8. LOCAL
LANGUAGE
(Canada Only)
—
ENGLISH
FRENCH
Allows you to
change the LCD
Language to
French.
See French
Manual
Note
The factory setting (option) is shown in bold.
Stop
to accept
to Exit

3 - 4
ON-SCREEN PROGRAMMING
BHL-FB-MFC-5100C-FM5.5
To access the menu, press Menu/Set.
Main Menu Submenu
Menu
Selections
Options Descriptions Page
2. FAX 1. SETUP
RECEIVE
1. RING
DELAY
05
04
03
02
01
00
Number of rings
before MFC
answers in FAX
ONLY mode.
5-2
2. EASY
RECEIVE
ON
OFF
Receive fax
messages without
pressing the Start
key.
5-3
3. REMOTE
CODE
ON
( 51)
OFF
Activate the fax
machine from a
remote location. You
can also personalize
these codes.
5-4
4. AUTO
REDUCTION
ON
OFF
Reduces size of
image.
5-3
5. POLLING
RX
ON
OFF
Sets up your
MFC to poll
another fax
machine.
5-5
2. SETUP
SEND
1. CONTRAST
AUTO
S.LIGHT
S.DARK
Changes
lightness or
darkness of a fax
you are sending.
6-4
2. FAX
RESOLUTION
STANDARD
FINE
S. FINE
PHOTO
Changes the
default setting of
fax resolution.
6-4
3. DELAYED
FAX
—
Sends documents
later.
6-8
4. BATCH
TX
ON
OFF
Sends all delayed
faxes that are to the
same fax number
and at the same
time as one
transmission.
6-8
Note
The factory setting (option) is shown in bold.
Stop
to accept
to Exit

ON-SCREEN PROGRAMMING
3 - 5
BHL-FB-MFC-5100C-FM5.5
To access the menu, press Menu/Set.
Main Menu Submenu
Menu
Selections
Options Descriptions Page
2. FAX
(Continued)
2. SETUP SEND
(continued)
5. REAL
TIME TX
OFF
ON
NEXT FAX ONLY
You can send a
fax without using
memory.
6-6
6. POLLED
TX
ON
OFF
Sets up your MFC
with a document
to be retrieved by
another fax
machine.
6-9
7. OVERSEAS
MODE
ON
OFF
Ajusts for
sometimes
difficult overseas
transmissions.
6-7
3. SET
AUTO DIAL
1. SPEED-
DIAL
—
Store Speed Dial
numbers, so you
can dial by pressing
only five keys.
7-1
2. SETUP
GROUPS
—
Sets up a Group
number for
broadcasting.
7-3
4. SETUP
REPORTS
1. TRANS-
MISSION
ON
ON+IMAGE
OFF
OFF+IMAGE
Initial setup for
Transmission
Verification
Report and
Activity Report.
9-1
2. ACT.
INTERVAL
OFF
7/4/2 Days
24/12/6 Hours
9-1
5. REMOTE
FAX OPT
1. FAX FWD/
PAGING
OFF
FAX FORWARD
PAGING
Sets MFC to
forward fax
messages–OR–
to call your
pager.
8-1
2. FAX
STORAGE
ON
OFF
Stores incoming
faxes in memory
for remote
retrieval.
8-2
3. REMOTE
ACCESS
159
Personalizes
code for
retrieving faxes.
8-3
Note
The factory setting (option) is shown in bold.
Stop
to accept
to Exit

3 - 6
ON-SCREEN PROGRAMMING
BHL-FB-MFC-5100C-FM5.5
To access the menu, press Menu/Set.
Main Menu Submenu
Menu
Selections
Options Descriptions Page
2. FAX
(Continued)
5. REMOTE
FAX OPT
(continued)
4. PRINT
FAX —
Prints incoming
faxes stored in
the memory.
5-4
6. REMAINING
JOBS
——
Checks which
jobs are in
memory or
cancel a delayed
fax or polling
job.
5-6,
6-7
0. TEL SERVICE
1. DISTINCTIVE
ON
OFF
SET
Uses the phone
company
Distinctive Ring
subscriber service
to register the ring
pattern with the
MFC.
5-7
3. COPY 1. QUALITY
—
NORMAL
BEST
FAST
Select copy
quality.
10-9
2. COLOR
ADJUST
1. RED
R: - +
R: - +
R: - +
R: - +
R: - +
Adjust the
amount of Red in
copies.
10-10
2. GREEN
G: - +
G: - +
G:- +
G: - +
G: - +
Adjust the
amount of Green
in copies.
10-10
3. BLUE
B: - +
B: - +
B: - +
B: - +
B: - +
Adjust the
amount of Blue
in copies.
10-10
3. CONTRAST
—
- +
- +
- +
- +
- +
Adjust the
contrast.
10-10
4. TEST
PRINT
——
—
You can print a
test sample page
to check print
quality and
adjust the
Vertical
Alignment.
19-10
Note
The factory setting (option) is shown in bold.
Stop
to accept
to Exit

INITIAL SETUP
4 - 1
4
BHL-FB-MFC-5100C-FM5.5
4
Initial Setup
Getting Started
Setting Paper Type
You can choose the Paper Type you use.
1
Press Menu/Set, 1, 1.
2
Press
select
PLAIN
,
INK JET
,
GLOSSY
or
TRNSPRNCY
(TRANSPARENCY), and then press
Menu/Set
.
3
If you selected GLOSSY, press to select GLOSSY:4-COLOR or
GLOSSY:3-COLOR, and then press
Menu/Set
.
4
Press Stop/Exit.
Setting Paper Size
You can use three sizes of paper for printing your faxes and copies — letter,
legal and A4. When you change the kind of paper you have loaded in the MFC,
you will need to change the setting for Paper Size so your MFC can fit the
incoming fax on the page.
1
Press Menu/Set, 1, 2.
2
Press to select LETTER, LEGAL
or A4, and then press Menu/Set.
3
Press Stop/Exit.
Note
The print quality of black ink varies depending on the kind of glossy paper you
are using. Black ink is used when you select GLOSSY:4-COLOR. If the
glossy paper you are using repels the black ink, select GLOSSY:3-COLOR,
which simulates black ink by combining the three ink colors.
Note
The MFC ejects paper with printed surfaces face up onto the paper tray in the
front of the MFC. When you use transparencies, remove each sheet
immediately to prevent a paper jam or curled.
1.PAPER TYPE
or
or
2.PAPER SIZE
or

4 - 2
INITIAL SETUP
BHL-FB-MFC-5100C-FM5.5
Setting Date and Time
Your MFC displays the date and time, and prints it on every fax you send.
In the event of a power failure, you may have to reset the date and time. All other
settings remain unaffected.
1
Press Menu/Set, 1, 3.
2
Enter the last two digits of the year,
and then press Menu/Set.
3
Enter two digits for the month (for
example, enter 09 for September, or 10
for October), and then press Menu/Set.
4
Enter two digits for the day (for example,
06), and then press Menu/Set.
5
Enter the time in 24-hour format (for
example, enter 15:25 for 3:25 P.M.),
and then press Menu/Set.
6
Press Stop/Exit.
The LCD now displays the date and time you set whenever the MFC is in
Standby mode.
Setting Station ID
You should store your name and fax number to be printed on all fax pages that
you send.
1
Press Menu/Set, 1, 4.
2
Enter your fax number (up to 20 digits),
and then press Menu/Set.
You must enter a fax number to proceed.
3
Use the dial pad to enter your name (up to
20 characters), and then press
Menu/Set. (See
Entering Text, page 4-3.)
4
Press Stop/Exit.
The LCD returns to the date and time.
If your Station ID has already been programmed, the LCD prompts 1 to make
a change or 2 to exit without changing.
3.DATE/TIME
YEAR:XX
MONTH:XX
DAY:XX
TIME:XX:XX
4.STATION ID
FAX:
NAME:

INITIAL SETUP
4 - 3
BHL-FB-MFC-5100C-FM5.5
Entering Text
When you are setting certain functions, such as the Station ID, you may need to
type text into the MFC. Most number keys have three or four letters printed
above them. The keys for 0, #, and do not have printed letters because they
are used for special characters.
By pressing the appropriate number key repeatedly, you can access the character
you want.
Inserting Spaces
To enter a space, press once between numbers and twice between characters.
Making Corrections
If you entered a letter incorrectly and want to change it, press to move the
cursor after the last correct letter. Then press Stop/Exit; all letters above and to
the right of the cursor will be deleted. Re-enter the correct characters. You can
also back up and type over incorrect letters.
Repeating Letters
If you need to enter a character that is assigned to the same key as the previous
character, press
to move the cursor to the right.
Special Characters and Symbols
Press , # or 0, and then press or to move the cursor under the special
character or symbol you want. Then press
Menu/Set to select it.
Press Key one time two times three times four times
2 ABC2
3 DEF3
4 GH I 4
5 JKL5
6 MNO 6
7 PQRS
8 TUV8
9 WXY Z
Press for (space) ! “ # $ % & ’ ( ) * + , - . /
Press # for : ; < = > ? @ [ ] ^ _
Press 0 for É À È Ê Î Ç Ë Ö 0

4 - 4
INITIAL SETUP
BHL-FB-MFC-5100C-FM5.5
Setting the Ring Volume
1
Press Menu/Set, 1, 5, 1.
2
Press select (OFF, LOW, or
HIGH), and then press Menu/Set.
3
Press Stop/Exit.
—OR—
You can adjust the ring volume when your MFC is idle. You can turn the ring
OFF or you can select a ring volume level.
Press to adjust the volume level. With each key press, the MFC rings so
you can hear the active setting as the LCD shows it. Each key press changes the
volume. The new setting will remain until you change it again.
If you do not enter a fax number, no additional information can be entered.
NOTICE
The Telephone Consumer Protection Act of 1991 makes it unlawful
for any person to use a computer or electronic device to send any
message via a telephone fax machine unless such messages clearly
contain, in a margin at the top or bottom of each transmitted page,
or on the first page of the transmission, the date and time it is sent
and an identification of the business or other entity or other
individual sending the message and the telephone number of the
sending machines or such business, other entity or individual.
In order to program this information into your fax machine,
complete the steps described on page 4-2.
1.RING
or
or

INITIAL SETUP
4 - 5
BHL-FB-MFC-5100C-FM5.5
Setting the Beeper Volume
You can set the beeper to LOW, HIGH or OFF. The default setting is LOW.
When the beeper is set to LOW or HIGH, the MFC beeps every time you press
a key or make an error and when fax sending or receiving is finished.
1
Press Menu/Set, 1, 5, 2.
2
Press to select your option.
3
When the LCD shows the option you want, press Menu/Set.
Press Stop/Exit.
Turning On Automatic Daylight Savings Time
You can set the machine to change automatically for Daylight Savings Time. It
will reset itself forward one hour in the Spring and backward one hour in the
Fall.
1
Press Menu/Set, 1, 6.
2
Press to select ON (or OFF),
and then press Menu/Set.
3
Press Stop/Exit.
Setting Tone/Pulse Dialing Mode (For Canada Only)
Your MFC comes set to accommodate tone dialing service
(multi-frequency). If you have pulse dialing service (rotary), you need to
change the dialing mode.
1
Press Menu/Set, 1, 7.
2
Press to select PULSE (or TONE),
and then press Menu/Set.
3
Press Stop/Exit.
Memory Storage
In the event of a power failure, all settings in the GENERAL SETUP, SETUP
RECEIVE, SET AUTO DIAL and REMOTE FAX OPT are stored
permanently. You may have to reset the date and time.
2.BEEPER
or
6.AUTO DAYLIGHT
or
7.TONE/PULSE
or

5 - 1
SETUP RECEIVE
5
BHL-FB-MFC-5100C-FM5.5
5
Setup Receive
Basic Receiving Operations
Choosing the Receive Mode
There are three different receive modes for your MFC. You may choose the
mode that best suits your needs by pressing Receive Mode repeatedly until the
LCD shows the setting you want to use.
LCD How it works When to use it
FAX ONLY
(automatic receive)
The MFC automatically
answers every call as a fax.
For dedicated fax lines.
EXT.TEL/TAD
(External telephone/
External Telephone
Answering Device)
If an external telephone is
connected to the EXT. jack,
you control the phone line
and must answer every call
yourself.
If an external TAD
(telephone answering
device) is connected to the
EXT. jack, the TAD
automatically answers
every call. Voice messages
are stored in the external
TAD. Fax messages are
printed.
Use this mode if you
receive very few faxes.
Use this mode if you have
an external answering
machine on your phone
line.
MANUAL
(manual receive)
You control the phone line
and must answer every call
yourself.
Use this mode when you are
using a computer modem on
the same line or if you receive
very few fax messages.

SETUP RECEIVE
5 - 2
BHL-FB-MFC-5100C-FM5.5
To Select or Change Your Receive Mode
1
Press Receive Mode. The LCD shows your current selection.
2
Continue to press Receive Mode until your new selection appears. After two
seconds the LCD returns to the date and time display, along with your new
Receive Mode setting.
Setting Ring Delay
The Ring Delay setting determines the number of times the MFC rings before it
answers. If you have extension phones on the same line as the MFC or subscribe
to the telephone company’s Distinctive Ring service, keep the Ring Delay default
setting of 4. You can try setting the Ring Delay to 5 rings; however, if you do not
receive all your faxes, you must reset it to 4 rings.
(See
Easy Receive, page 5-3 and Operation from Extension Telephone, page 5-4.)
1
Press Menu/Set, 2, 1, 1.
2
Press to select how many times the line rings before the MFC answers
(00–05), and then press Menu/Set. If you select 00, the line doesn’t ring at all.
3
Press Stop/Exit.
If you are changing the Receive Mode while in another operation, the LCD
returns to that operation.
EXT.TEL/TAD
FAX ONLY
MANUAL
FAX :
FAX ONLY
EXT :
EXTERNAL TEL / TAD
MNL :
MANUAL
FAX :
FAX ONLY
EXT :
EXTERNAL TEL / TAD
MNL :
MANUAL
09/06 15:25 FAX
Current Receive Mode
1.RING DELAY
or

5 - 3
SETUP RECEIVE
BHL-FB-MFC-5100C-FM5.5
Easy Receive
When you use this feature, you don’t have to press Black Fax Start when you
answer a fax call. Selecting ON allows the MFC to receive fax calls
automatically, even if you lift the handset of an extension or external phone.
When you see RECEIVING on the LCD or when you hear “chirps” through the
handset of an extension phone connected to another wall jack, just replace the
handset, and your MFC does the rest. Selecting OFF means you’ll have to
activate the MFC yourself, by lifting the handset of an external or extension
phone, and then pressing Black Fax Start on the MFC—OR—by pressing
5 1 if you are not at your MFC. (See
Operation from Extension Telephone, page
5-4.)
1
Press Menu/Set, 2, 1, 2.
2
Use to select ON (or OFF),
and then press Menu/Set.
3
Press Stop/Exit.
Printing a Reduced Incoming Fax
(Auto Reduction)
You can always reduce the size of an incoming fax to a fixed percentage,
regardless of the size of the paper in your MFC. ON lets your MFC choose the
level of reduction for you.
1
Press Menu/Set, 2, 1, 4.
2
Use to select ON (or OFF),
and then press Menu/Set.
3
Press Stop/Exit.
Note
If this feature is set to ON, but your MFC doesn’t automatically connect a fax
call when you lift a phone handset, press the Fax Receive code 5 1.
Note
If you send faxes from a computer on the same phone line and the MFC
intercepts them, set Easy Receive to OFF.
Note
If incoming faxes show that information in the left and right margins has been
cut off, make sure this Auto Reduction feature is turned on.
2.EASY RECEIVE
or
4.AUTO REDUCTION
or

SETUP RECEIVE
5 - 4
BHL-FB-MFC-5100C-FM5.5
Advanced Receiving Operations
Operation from Extension Telephone
If you answer a fax call on an extension phone or on an external phone in the
EXT. jack, you can make your MFC take over by using the Fax Receive Code.
When you press the Fax Receive Code 5 1, the MFC starts to receive a fax.
(See
Easy Receive, page 5-3.)
If you answer a call at an extension or external phone, and no one is on the line,
assume you’re receiving a fax. At an extension phone, press 5 1, wait for fax
receiving tones (chirps), then hang up. At an external phone, press 5 1 and
wait for the phone to be disconnected (the LCD shows RECEIVING) before
you hang up. (Your caller will have to press Black Fax Start to send the fax.)
Changing the Fax Receive Code
The preset Fax Receive Code ( 5 1) might not work with some telephone
systems.
1
Press Menu/Set, 2, 1, 3.
2
Press to select ON (or OFF),
and then press Menu/Set.
3
If you want to, enter a new Fax Receive
Code, and then press Menu/Set.
4
Press Stop/Exit.
Printing a Fax in Memory
If you set Fax Storage to ON for remote retrieval, you can still print a fax from
the memory when you are at your MFC. (See
Setting Fax Storage, page 8-2.)
1
Press Menu/Set, 2, 5, 4.
2
Press Black Fax Start.
3
After printing is finished, press Stop/Exit.
Note
If you are always disconnected when accessing your external TAD remotely,
try changing the Fax Receive Code from 5 1 to # # #.
3.REMOTE CODE
REMOTE ACT.:ON?
or
FAX RECEIVE:
*
51
4.PRINT FAX

5 - 5
SETUP RECEIVE
BHL-FB-MFC-5100C-FM5.5
Polling
Polling is the process of retrieving faxes from another fax machine. You can
use your MFC to “poll” other machines, or you can have someone poll your
MFC.
All parties involved in polling need to set up their fax machines to accommodate
polling. When someone polls your MFC to receive a fax, they pay for the call;
if you poll someone’s fax machine to receive a fax, you pay for the call.
Setting Up Polling Receive
Polling Receive is when you call another fax machine to receive a fax from it.
1
Press Menu/Set, 2, 1, 5.
2
Press to select POLLING RX: ON,
(or POLLING RX: OFF), and then press Menu/Set.
3
Enter the fax number you are polling.
4
Press Black Fax Start.
The LCD shows DIALING.
Setting Up Sequential Polling Receive
Your MFC can request documents from several fax units in a single operation.
Afterward, a Sequential Polling Report will be printed.
1
Press Menu/Set, 2, 1, 5.
2
Press to select POLLING RX: ON,
and then press Menu/Set.
3
Specify the destination fax machines you wish to poll using, Speed Dial, a
Group or the dial pad. You must press Menu/Set between each location.
4
Press Black Fax Start.
Your MFC will poll each number or group number in turn for a document.
Some fax machines do not respond to the polling function.
5.POLLING RX
or
5.POLLING RX
or

SETUP RECEIVE
5 - 6
BHL-FB-MFC-5100C-FM5.5
Canceling a Scheduled Job
You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling
Transmit. (See
Canceling a Job in Memory, page 6-7.)
1
Press Menu/Set, 2, 6. Any waiting jobs
appear on the LCD. If no job is waiting,
the LCD shows NO JOB WAITING.
2
If you have more than two jobs waiting, press to select the job you want to
cancel, and then press Menu/Set.
—OR—
If you have only one job waiting, go to Step 3.
3
Press 1 to cancel—OR—Press 2 to exit without canceling.
To cancel another job, return to Step 2.
4
Press Stop/Exit.
6.REMAINING JOBS
or

5 - 7
SETUP RECEIVE
BHL-FB-MFC-5100C-FM5.5
Telephone Services
Your MFC supports the Distinctive Ring telephone service offered by some
telephone companies.
Distinctive Ring
The term “Distinctive Ring” is used by Brother to identify a phone company
service that is given many names, depending on the Telephone Company you are
using. For example, this service may be called SmartRing, RingMaster, Teen-
Ring, Indent-a-Call or Indent-a-Ring.
What Does Your Telephone Company’s “Distinctive Ring” Do?
Your telephone company’s Distinctive Ring service allows more than one
number on same phone line. If you need more than one phone number, it is
an inexpensive alternative to paying for an additional line. Each phone
number has its own distinctive ring pattern, so you will know which phone
number is ringing. This is one way you can have a separate phone number for
your MFC.
What Does Brother’s “Distinctive Ring” Do?
The Brother machine has a Distinctive Ring feature that allows you to use your
MFC machine to take full advantage of the telephone company’s Distinctive
Ring service. You can dedicate the new phone number on your line to receiving
only faxes.
If you have Voice Mail, Call Waiting, Caller ID, Call Waiting/Caller ID, RingMaster,
an answering service, or an alarm system custom feature on your telephone line, it
may create a problem in the operation of your MFC. (See Custom Features on a
Single Line, page 19-8.)
If you have Voice Mail on your phone line, please read the following carefully.
Note
Please consult your telephone company for availability and rates.
Note
You must purchase your telephone company’s Distinctive Ring service before
you program the MFC to work with it.

SETUP RECEIVE
5 - 8
BHL-FB-MFC-5100C-FM5.5
Do You Have Voice Mail?
If you have Voice Mail on the phone line on which you will install your new
MFC, there is a strong possibility that Voice Mail and the MFC will conflict
with each other while receiving incoming calls. However, this Distinctive Ring
feature allows the use of more than one number on your line, so both Voice
Mail and the MFC can coexist peacefully. If each one has a separate phone
number, neither will interfere with the other’s work.
If you decide to get the Distinctive Ring Service from the telephone company,
you will need to follow the directions below to “register” the new Distinctive
Ring pattern they provided, so your fax machine can recognize its incoming
calls.
Before You Choose the Ring Pattern to Register
You can register only one Distinctive Ring pattern with the MFC. Some ring
patterns cannot be registered. Please refer to some popular ring pattern examples
that will be provided from the phone company in the USA and Canada that are
shown in the Brother compatibility table below.
■ The MFC will answer only calls to its registered number.
■ The first two rings are silent on the fax machine. This is because the fax must
«listen» to the ring pattern (compare it to the pattern that was “registered”).
■ If you program the MFC correctly, it will recognize the registered ring pattern
of the “fax number” within 2 ring patterns and then automatically answer with
a fax tone. When the “voice number” is called, the fax machine will not interrupt
the call.
Note
You can change or cancel the Distinctive Ring pattern at any time. You can
switch it off temporarily, and later turn it back on. When you get a new fax
number, make sure you reset this feature.
Note
If the ring pattern the phone company provided cannot be registered by the fax,
please check for other available ring pattern choices from the phone
company.
Ring
Pattern
1
2
3
4
Rings
long - long
short - long - short
short - short - long
very long (normal pattern)

5 - 9
SETUP RECEIVE
BHL-FB-MFC-5100C-FM5.5
Very Important
If you have Voice Mail or a TAD (Telephone Answering Device) and want to
keep one of your phone numbers dedicated only to fax calls, you must leave the
MFC in MANUAL mode at all times while using the Distinctive Ring Feature.
Here’s why: MANUAL mode will never pick up a call by itself, since it is
«Neutral». When the MFC is in this «neutral» mode, the Distinctive Ring
Feature can be activated. The Distinctive Ring feature is actually an answering
mode. So, do not activate FAX ONLY mode while using Distinctive Ring;
otherwise, the fax machine will answer calls for all the numbers.
Registering the Distinctive Ring Pattern
1
Set the MFC to MANUAL mode.
2
Press Menu/Set, 2, 0, 1.
3
Press to select DISTINCTIVE:SET?, and then press Menu/Set.
4
Press to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scoll through the four patterns.)
Be sure to choose the pattern assigned by the telephone company.
5
Press Stop/Exit.
or
or

SETUP SEND
6 - 1
6
BHL-FB-MFC-5100C-FM5.5
6
Setup Send
Before You Begin
You can send a fax from the ADF (Automatic Document Feeder) or from the
scanner glass.
Sending Faxes Using Multiple Settings
When you send a fax you can choose any
combination of these settings: set the
contrast or resolution; send using
overseas mode, delayed fax timer,
polling transmission or real time
transmission. After each menu selection is accepted, the LCD will ask if you
want to enter other settings:
Press 1 if you want to select additional settings. The LCD returns to the SETUP
SEND menu—OR—Press 2 if you are finished choosing settings, and then go
to the next step.
Faxing from the ADF (Automatic Document Feeder)
The ADF can hold up to 30 pages, feeding each one individually through the
MFC. Use standard (20 lb/75g/m
2
) paper when using the ADF and always fan
the pages well first.
Recommended Environment
■ Make sure documents written with ink are completely dry.
■ Originals to be faxed must be from 5.8 to 8.5 inches wide and 5.8 to 14 inches
long.
Temperature: 68°F – 86°F (20°C – 30°C)
Humidity: 50% – 70%
Paper: Xerox 4200 (20LB/LTR)
DO NOT use curled, wrinkled, folded, ripped paper, or paper with staples, paper
clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric. (To
fax this kind of original, see
Faxing from the Scanner Glass
, page 6-3.)
ACCEPTED
OTHER SETTINGS?
1.YES 2.NO

6 - 2
SETUP SEND
BHL-FB-MFC-5100C-FM5.5
1
Unfold the document tray
extension.
2
Unfold the document
stopper.
3
Fan the pages and stagger
them at a 30 degree angle.
Insert the pages face up, top
edge first in the ADF until
you feel them touch the
feed roller.
4
Adjust the paper guides to
fit the width of your original.
Setting the Special Media Lever
You can use the special media lever to select the Regular position ( ) or
Special position. ( )
To feed special types of originals (such as thin paper, thick paper, coated paper
or glossy paper), move the special media lever to the Special position ( ). It
will allow the original to feed through the ADF without slipping or jamming.
If the original “double-feeds,” try again by inserting a single sheet of original
in the ADF or use Scanner glass.
Document
Stopper
Document
tray extension
Document
Stopper
30°
Originals are
Face Up
in the ADF
Regular Position
Special Position
Special Media Lever

SETUP SEND
6 - 3
BHL-FB-MFC-5100C-FM5.5
Faxing from the Scanner Glass
You can use the scanner glass to fax one page at a time or pages of a book.
Originals can be letter or A4 size (8.5 inches to 11.7 inches).
1
Lift the document cover.
2
Using the document
guidelines on the left,
center the original face
down on the scanner glass.
3
Close the document cover.
4
Dial the fax number, and then press Black Fax Start. The MFC starts scanning
the first page.
5
To send a single page, go to Step 7
—OR—
To send multiple pages, go to Step 6.
6
Place the next page on the scanner
glass, and then press Menu/Set. The MFC starts scanning. (Repeat this step for
each additional page.)
7
Press Black Fax Start to begin dialing.
To use the scanner glass, the ADF must be empty.
If the original is a book or is thick, do not slam the cover or press on it.
Press Stop/Exit to cancel.
If memory is full and you are faxing a single page, it will be sent in real time.
You can fax a single color page from the scanner glass.
Originals are
Face Down
on the Scanner
Glass
DIAL:PRESS START
MEMORY #001 99%
NEXT:PRESS SET

6 - 4
SETUP SEND
BHL-FB-MFC-5100C-FM5.5
Basic Sending Operations
Contrast
If your document is very light or very dark, you might want to set the contrast.
Use S.LIGHT to send a very light document. Use S.DARK to send a very dark
document.
1
Place the original face up in the ADF, or
face down on the scanner glass.
2
Press Menu/Set, 2, 2, 1.
3
Press to select AUTO, S.LIGHT or S.DARK, and then press Menu/Set.
4
Press 1 if you want to select additional settings. The LCD returns to the SETUP
SEND menu—OR—Press 2 if you are finished choosing settings, and then go
to Step 5.
5
Enter a fax number.
6
Press Black Fax Start to send a fax.
Fax Resolution
When you have a document in the ADF, or on the scanner glass you can use the
Fax Resolution key to change the setting temporarily (for this fax only) Press
Fax Resolution repeatedly until the LCD shows the setting you want.
—OR—
You can change the default setting.
1
Press Menu/Set, 2, 2, 2.
2
Press to select the resolution you
want, and then press Menu/Set.
3
Press Stop/Exit.
STANDARD—Suitable for most typed documents.
FINE—Good for small print; transmits a little slower than Standard resolution.
S. FINE—Good for small print or artwork; transmits slower than Fine
resolution (black and white only).
PHOTO—Use when original has varying shades of gray; this is the slowest
transmission time (black and white only).
1.CONTRAST
or
2.FAX RESOLUTION
or

SETUP SEND
6 - 5
BHL-FB-MFC-5100C-FM5.5
Manual Transmission (With an External Telephone)
Manual transmission lets you hear the dial tone, ringing and fax receiving tones
while sending the fax.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Pick up the handset of the external phone and listen for a dial tone.
3
Dial the fax number you want to call on the external phone.
4
When you hear the fax tone, press Black Fax Start.
5
Replace the handset of the external phone.
Automatic Transmission
This is the easiest way to send a fax.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Enter the fax number using the dial pad, Speed Dial or Search.
(See
Speed Dialing, page 7-4.)
3
Press Black Fax Start.
Color Fax Transmission
Your MFC allows you to transmit a color fax.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Enter the fax number using the dial pad, Speed Dial or Search.
3
Press Color Fax Start.
Manual and Automatic Fax Redial
If you’re sending a fax manually and the line is busy, press Redial/Pause to
try again. Anytime you want to make a second call to the last number dialed,
press Redial/Pause to save time.
If you’re sending a fax automatically and the line is busy, the MFC will
automatically redial (up to three times at five minute intervals).
Dual Access (Not Available for Color Fax)
You can place an original in the ADF and set temporary settings, dial a number,
and begin scanning the fax into memory—even when the MFC is receiving a
fax, sending a fax, or printing a fax from memory. The LCD shows the new job
number and available memory.
When you send a color fax, the MFC sends the fax without scanning the
original into memory.

6 - 6
SETUP SEND
BHL-FB-MFC-5100C-FM5.5
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Enter the fax number.
3
Press Black Fax Start. The MFC scans the original and the LCD shows the
job number (#XXX) of the fax and how much memory is available. Then the
MFC starts dialing. You can immediately repeat Steps 1 to 3 for the next fax.
Real Time Transmission
When you are sending a fax, the MFC will scan originals into memory before
sending. Then, as soon as the phone line is free, the MFC will start dialing and
sending the fax. If memory becomes full, the MFC will send the document in
real time (even if REAL TIME TX is set to OFF).
Sometimes you may want to send an important document immediately, without
waiting for memory transmission. You can set REAL TIME TX to ON.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Press Menu/Set, 2, 2, 5.
3
To change the default setting, press to
select ON (or OFF), and then press Menu/Set.
Go to Step 5—OR—For the next fax transmission only, press
to select
NEXT FAX ONLY, and then press Menu/Set.
4
For the next fax only, press to select ON (or OFF),
and then press Menu/Set.
5
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and
then go to Step 6.
6
Enter fax number, and then press Black Fax Start.
Note
If you get a OUT OF MEMORY message while scanning the first page of a
fax, press Stop/Exit to cancel scanning. If you get a OUT OF MEMORY
message while scanning a subsequent page, you can press Black Fax Start to
transmit the pages scanned so far, or press Stop/Exit to cancel the operation.
Note
Your machine normally operates in Dual Access mode. However, to send a
color fax, you must override Dual Access and use Real Time Transmission.
The number of pages you can scan into memory varies with the data they
contain.
If you are sending a color Fax, the MFC will send it in real time even if
REAL TIME TX is set to OFF.
5.REAL TIME TX
or
or
or

SETUP SEND
6 - 7
BHL-FB-MFC-5100C-FM5.5
Checking Job Status
Check which jobs are still waiting in memory to be sent. (If no jobs are waiting,
the LCD shows
NO JOB WAITING
.)
(
See Canceling a Job in Memory
below.)
1
Press Menu/Set, 2, 6.
2
If you have multiple jobs waiting, press to scroll through the list.
3
Press Stop/Exit.
Canceling a Job in Memory
You can cancel tasks you’ve scheduled, such as Polling Transmit, or faxes
waiting in Memory to be sent. (See
Checking Job Status above.)
1
Press Menu/Set, 2, 6.
Any waiting jobs appear on the LCD.
If no jobs are waiting, the LCD shows
NO JOB WAITING.
2
If you have more than two jobs waiting, press to select the job you want to
cancel, and then press Menu/Set.
—OR—
If you have only one job waiting, go to Step 3.
3
Press 1 to cancel—OR—Press 2 to exit without canceling.
To cancel another job, return to Step 2.
4
Press Stop/Exit.
Advanced Sending Operations
Overseas Mode
After you send a fax using this feature, the feature turns itself off.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Press Menu/Set, 2, 2, 7.
3
Press to select ON (or OFF),
and then press Menu/Set.
4
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and
then go to Step 5.
5
Enter the fax number you’re calling.
6
Press Black Fax Start.
or
6.REMAINING JOBS
or
7.OVERSEAS MODE
or

6 - 8
SETUP SEND
BHL-FB-MFC-5100C-FM5.5
Delayed FAX (Not Available for Color Fax)
During the day you can store up to 50 documents in memory for delayed
sending. Transmission of these documents will begin at the time of day you
enter in Step 3, which shows the time you entered last. Press Menu/Set to
accept it, or enter another time for this fax.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Press Menu/Set, 2, 2, 3.
3
Enter the time you want the fax to be sent
(in 24-hour format), and then press Menu/Set. (For example, enter 19:45 for
7:45 PM.)
4
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and
then go to Step 5.
5
Enter the fax number.
6
Press Black Fax Start. The MFC will wait to send the fax at the time you set.
Delayed Batch Transmission
(Not Available for Color Fax)
Before sending the delayed faxes, your Brother machine will economize by
sorting all the documents in memory by destination and scheduled time. All
delayed faxes scheduled at the same time to the same fax number will be sent as
one transmission.
1
Press Menu/Set, 2, 2, 4.
2
Press to select ON (or OFF),
and then press Menu/Set.
3
Press Stop/Exit.
The number of documents you can scan into memory varies with the data they
contain.
3.DELAYED FAX
4.BATCH TX
or

SETUP SEND
6 - 9
BHL-FB-MFC-5100C-FM5.5
Setting Up Polled Transmit
(Not Available for Color Fax)
Polled Transmit is when you set up your MFC to wait with a document so
another fax machine can retrieve it.
1
Place the original to be retrieved face up in the ADF, or face down on the
scanner glass.
2
Press Menu/Set, 2, 2, 6.
3
Press to choose
POLLED TX: ON?
(or POLLED TX: OFF),
and then press Menu/Set.
4
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings,
and then go to step 5.
5
Press Black Fax Start.
6.POLLED TX
or

7 - 1
AUTO DIAL NUMBERS AND DIALING OPTIONS
7
BHL-FB-MFC-5100C-FM5.5
7
Auto Dial Numbers and
Dialing Options
Storing Numbers for Easy Dialing
You can set up your MFC to do two types of easy dialing: Speed Dial and
Groups for Broadcasting faxes.
Storing Speed Dial Numbers
You can store Speed Dial numbers, so when you dial you will have to press only
five keys (Search/Speed Dial, #, the two-digit location, and Black Fax Start).
The MFC has 40 Speed Dial locations.
1
Press Menu/Set, 2, 3, 1.
2
Use the dial pad to enter a two-digit
location (01-40), and then press
Menu/Set.
3
Enter the number (up to 20 digits),
and then press Menu/Set.
4
Use the dial pad to enter the name (up to
15 characters), and then press
Menu/Set. You can use the chart on
page 4-3 to help you enter letters—OR—
Press Menu/Set, and then go to Step 5 to store the number without a name.
5
Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit .
If you loose electrical power, auto dial numbers in memory will NOT be lost.
(For USA Only) Speed Dial location 01 has been pre-programmed for the
Brother fax-back system. You can override it if you wish.
1.SPEED-DIAL
SPEED-DIAL? #
#05:
NAME:

AUTO DIAL NUMBERS AND DIALING OPTIONS
7 - 2
BHL-FB-MFC-5100C-FM5.5
Changing Speed Dial Numbers
If you try to store a Speed Dial number in a location where a number is already
stored, the LCD shows the current name stored there and prompts you to either:
1
Press 1 to change the stored number—OR— Press 2 to exit without making a
change.
2
Enter a new number, and then press Menu/Set.
• If you want to erase the whole number, press Stop/Exit when the cursor
is to the left of the digits. The letters above and to the right of the cursor
will be deleted.
• If you want to change a digit, use or to position the cursor under
the digit you want to change, and then type over it.
3
Follow the directions beginning at Step 4 in Storing Speed Dial Numbers.
1.CHANGE 2.EXIT

7 - 3
AUTO DIAL NUMBERS AND DIALING OPTIONS
BHL-FB-MFC-5100C-FM5.5
Setting Up Groups for Broadcasting
Groups allow you to send the same fax message to many fax numbers by
pressing only five keys (Search/Speed Dial, #, the two-digit location, and
Black Fax Start). First, you’ll need to store each fax number as a Speed Dial
number. Then, you can combine them into a Group. Each Group uses up a
Speed Dial number. You can have up to six Groups, or you can assign up to 39
numbers to one large Group.
(See
Storing Speed Dial Numbers, page 7-1 and Broadcasting, page 7-5.)
1
Press Menu/Set, 2, 3, 2.
2
Press Search/Speed Dial, enter the
two-digit location where you wish to
store the Group number,
and then press Menu/Set.
(For example, press
Search/Speed Dial, 07.)
3
Use the dial pad to enter the Group
number, and then press Menu/Set.
(For example, press 1 for Group 1.)
4
To include Speed Dial numbers in the
Group, enter them as if you were dialing.
For example, for Speed Dial locations 05
and 09, press the Search/Speed Dial
press 05, Seach/Speed Dial, and then
09. The LCD shows: #05#09.
5
Press Menu/Set to accept the numbers for this Group.
6
Use the dial pad and the chart on
page 4-3 to enter a name for the Group,
and then press Menu/Set.
(For example, NEW CLIENTS).
7
Press Stop/Exit.
You can print a list of all Speed Dial numbers. (See Chapter 9, Printing Reports.)
2.SETUP GROUPS
PRESS SPEED DIAL
SPEED-DIAL? #
SETUP GROUP:G0
G01:
ENTER & SET KEY
G01:#O5#O9
NAME:

AUTO DIAL NUMBERS AND DIALING OPTIONS
7 - 4
BHL-FB-MFC-5100C-FM5.5
Dialing Options
Search
You can search for names you have stored in Speed Dial memory. (See Storing
Speed Dial Numbers
, page 7-1.)
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Press Search/Speed Dial.
3
To search for numbers alphabetically by name, enter the first letter of the name,
and then press
or .
—OR—
To search for numbers numerically by Speed-Dial number, press .
4
When the LCD shows the name you want to call, press Black Fax Start.
Speed Dialing
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Press Search/Speed Dial, press #, then press the two-digit Speed Dial
location. (See
Storing Speed Dial Numbers, page 7-1.)
3
Press Black Fax Start.
Access Codes and Credit Card Numbers
Sometimes you may want to choose from among several long distance carriers
when you make a call. Rates may vary depending upon the time and destination.
To take advantage of low rates, you can store the access codes or long-distance
carriers as Speed-Dial numbers. You can store these long dialing sequences by
dividing them and setting them up on separate keys in any combination. You can
even include manual dialing using the dial pad. The combined number will be
dialed in the order you entered it, as soon as you press Black Fax Start.
(See
Storing Speed Dial Numbers, page 7-1.)
You can store “555” on Speed Dial #03 and “7000” on Speed Dial #02. If you
press Search/Speed Dial, #, 0, 3, Search/Speed Dial, #, 0, 2, and Black
Fax Start, you can dial “555-7000”. To temporarily change a number, you can
substitute part of the number with manual dialing using the dial pad. For
example, to change the number to 555-7001 you could press Search/Speed
Dial, #, 03 and then press 7, 0, 0, 1 using the dialing pad.
When you dial using an auto dial number, the LCD shows the name you’ve
stored, or if you haven’t stored a name, the fax number you’ve stored.
Note
If you must wait for another dial tone at any point in the dialing sequence, store
a pause at that point in the number by pressing Redial/Pause. Each key press
adds a 3.5 second delay.
or

7 - 5
AUTO DIAL NUMBERS AND DIALING OPTIONS
BHL-FB-MFC-5100C-FM5.5
Broadcasting (Not Available for Color Fax)
Broadcasting is automatically sending the same fax message to multiple fax
numbers. Using the Menu/Set key, you can include Groups, Speed Dial
locations plus up to 50 manually dialed numbers. If you did not use up any
locations for Groups, access codes or credit card numbers, you can "broadcast"
faxes automatically to up to 90 different locations from the MFC. However,
available memory will vary with all types of jobs in memory and numbers of
locations used for broadcasting. If you broadcast to more than the maximum
locations available, you will not be able to set up transmissions using Dual
Access and the Timer.
Although the easiest way to broadcast is to press Group keys, you can include
Speed Dial and manually dialed numbers in the same broadcast. You must press
Menu/Set between each of these locations. Use Search/Speed Dial to help
you choose the numbers easily.
(See
Setting Up Groups for Broadcasting, page 7-3.)
After the broadcast is finished, a Broadcast Report will be printed automatically
to let you know the results.
■ To stop the broadcast in progress, press Stop/Exit. The LCD asks if you want
to cancel the location that is being sent.
■ Enter the long dialing sequence numbers as you normally would, but keep in
mind that each key counts as one location, so the number of locations you can
call becomes limited.
■ If the line is busy or for other reasons a connection could not be made while
broadcasting, the MFC will redial the number automatically.
■ If the memory is full, press Stop/Exit to abort the job or if more than one page
has been scanned, press Black Fax Start to send the portion that is in the
memory.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Enter a number using Speed Dial, a Group number, Search or the dial pad.
Example: Group number
3
Press Menu/Set. You will be prompted to press the next number.
4
Enter the next number.
Example: Speed Dial
5
Press Menu/Set.
6
Enter the fax number.
Example: Manual dialing using the dial pad.
7
Press Black Fax Start.
Your MFC will read the original into memory and then start sending faxes to the
numbers you entered.

AUTO DIAL NUMBERS AND DIALING OPTIONS
7 - 6
BHL-FB-MFC-5100C-FM5.5
Pause
Press Redial/Pause to insert a 3.5 second pause between numbers. If you are
dialing overseas, you can press Redial/Pause as many times as needed to
increase the length of the pause.
Fax Redial
If you’re sending a fax manually and the line is busy, press Redial/Pause to
try again. Anytime you want to make a second call to the last number dialed,
press Redial/Pause to save time.
If you’re sending a fax automatically and the line is busy, the MFC will redial
automatically up to three times at five minute intervals.
Tone/Pulse (For Canada Only)
If you have Pulse dialing service, but need to send tone signals (for example, for
telephone banking), follow the directions below. If you have Touch Tone
service, you will not need this feature to send tone signals.
1
Lift the handset of an external phone.
2
Press #. Any digits dialed after this send tone signals.
3
When you hang up, the MFC returns to pulse dialing service.

8 - 1
REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAX)
8
BHL-FB-MFC-5100C-FM5.5
8
Remote Fax Options
(Not Available for Color Fax)
Fax Forwarding/Paging
Programming a Fax Forwarding Number
When Fax Forwarding is set to ON, your MFC stores the received fax in
memory. Then it dials the fax number you’ve programmed and forwards the fax
message.
1
Press Menu/Set, 2, 5, 1.
2
Press until the LCD shows
FAX FORWARD?, and then press
Menu/Set.
3
The LCD prompts you to enter the fax
number where faxes will be forwarded.
Enter the forwarding number (up to 20
digits), and then press Menu/Set.
4
Press Stop/Exit.
Programming Your Pager Number
When Paging is selected, your MFC dials the pager number you’ve programmed,
and then dials your Personal Identification Number (PIN); this activates your
pager so you will know that you have a fax message in the memory.
1
Press Menu/Set, 2, 5, 1.
2
Press until the LCD shows
PAGING?, and then press Menu/Set.
3
Enter your pager phone number (up to 20
digits) followed by # #, and then press
Menu/Set. Do not include the area code
if it is the same as that of your MFC.
For example, 1 8 0 0 5 5 5 1 2 3 4 # #.
You cannot use Paging and Fax Forwarding at the same time.
You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF.
1.FAX FWD/PAGING
or
FWD#:
1.FAX FWD/PAGING
or
PAG#:

REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAX)
8 - 2
BHL-FB-MFC-5100C-FM5.5
4
If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter
your MFC telephone number followed by # #, and then press Menu/Set.
For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #
—OR—
If you do not need a PIN, press Redial/Pause, enter the fax number of your
MFC followed by # #, and then press Menu/Set.
For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #
5
Press Stop/Exit.
Setting Fax Storage
If you set Fax Storage to ON, you will be able to retrieve fax messages from
another location using Fax Forwarding, Paging, or Remote Retrieval functions.
The LCD will indicate when you have a fax stored in memory.
1
Press Menu/Set, 2, 5, 2. The LCD
prompts you to choose a fax setting.
2
Press to select ON (or OFF),
and then press Menu/Set.
3
Press Stop/Exit.
Backup Print
If you’ve set FAX STORAGE to ON, your MFC automatically prints faxes as
they are received into memory. This is a safety feature in case the power goes
out so you won’t lose your messages.
You cannot change a Paging number or PIN remotely.
If there are faxes in memory when you
turn the Fax Storage OFF, the LCD
prompts you to erase any faxes in
memory.
If you press 1, all fax data is erased and Fax Storage is turned off. If you press
2, data is not erased and Fax Storage remains on.
(See
Printing a Fax in Memory, page 5-4.)
2.FAX STORAGE
or
ERASE ALL FAX?
1.YES 2.NO

8 - 3
REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAX)
BHL-FB-MFC-5100C-FM5.5
Changing Remote Retrieval Access Code
Enter your Remote Access Code when the MFC picks up your call, so you can
access features remotely. The access code is preset to 1 5 9 , but you can
change this. (See
Operation from Extension Telephone, page 5-4.)
1
Press Menu/Set, 2, 5, 3.
2
Enter a three-digit number from 000 to
999, and then press Menu/Set. The “” cannot be changed. (Do not use the
same digits that appear in your Fax Receive Code or Telephone Answer Code.)
3
Press Stop/Exit.
Remote Retrieval
You can call your MFC from any fax machine using touch tone, then use the
Remote Retrieval Access Code and other button presses to retrieve fax
messages. Cut out the Remote Retrieval Access Card on the last page and keep
it in your wallet as an aid.
Using Remote Retrieval Access Code
1
Dial your fax number from a fax machine using touch tone.
2
When your MFC answers, immediately enter your Remote Retrieval Access
Code (1 5 9 ).
3
The MFC signals the kinds of messages received:
1 long beep — Fax message(s)
No long beeps — No messages
4
The MFC prompts you with two short beeps to enter a command. If you wait
longer than 30 seconds to enter a command, the MFC hangs up. If you enter an
invalid command, the MFC beeps three times.
5
Press 9 0 to reset the MFC when you’re finished.
6
Hang up.
Note
If your MFC is set to MANUAL mode, you can access it by waiting about 2
minutes, and then entering the Remote Retrieval Access Code within 30
seconds.
3.REMOTE ACCESS

REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAX)
8 - 4
BHL-FB-MFC-5100C-FM5.5
Remote Commands
Follow the commands below to access features remotely. When you call the
MFC and enter your Remote Retrieval Access Code (1 5 9 ), the system will
signal you with two short beeps to enter a remote command.
Remote Commands Operation Details
95 Change Fax Forwarding
/Paging setting
1 OFF If you hear one long beep, the change is accepted. If you hear three
short beeps, you cannot change it because the conditions have not
been met (Example: registering paging number). You can register
your fax forwarding number by using 4. FAX FWD NO. (see page
8-5). Once you have registered the number, the MFC will change
automatically to FAX FWD:ON mode.
2 Fax Forwarding
3 Paging
4 FAX FWD No.
6 Fax Storage ON You can turn FAX STORAGE to ON or OFF.
7 Fax Storage OFF
96 Retrieve a fax
2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax
message(s). (See page 8-5.)
3 Erase faxes from the memory If you hear one long beep, you can erase fax messages from the
memory.
97 Check the Receiving Status
1 FAX You can check whether your MFC has received any faxes. If yes,
you will hear one long beep. If no, you will hear three short beeps.
98 Change the Receive Mode
1 EXT.TEL/TAD If you hear one long beep, you can change the Receive Mode.
If you hear three short beeps, you cannot change it.
2 FAX ONLY
90 Exit After a long beep, you can exit Remote Retrieval.

8 - 5
REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAX)
BHL-FB-MFC-5100C-FM5.5
Retrieving Fax Messages
1
Dial your fax number.
2
When you hear the beep, immediately enter your Remote Retrieval Access Code
(1 5 9 ).
3
As soon as you hear two short beeps, use the dial pad to press 9 6 2.
4
Using the dial pad, enter the number of the remote fax machine where you want
your fax messages forwarded (up to 20 digits) followed by # #.
5
After you hear your MFC beep, hang up and wait.
Your MFC calls the remote fax machine. The remote fax machine prints your
fax messages.
Changing Fax Forwarding Number
You can change the default setting of your fax forwarding number from a
remote fax machine.
1
Dial your fax number.
2
When you hear the beep, immediately enter your Remote Retrieval Access Code
(1 5 9 ).
3
When you hear two short beeps, use the dial pad to press 9 5 4.
4
Enter the new number of the remote fax machine where you want your fax
messages forwarded (up to 20 digits) followed by # #.
5
After you hear your MFC beep, hang up.
Note
You cannot use and # as dial numbers. However, if you want to store a
pause, press #.
Note
You cannot use and # as dial numbers. However, if you want to store a
pause, press #.

PRINTING REPORTS
9 - 1
9
BHL-FB-MFC-5100C-FM5.5
9
Printing Reports
MFC Settings and Activity
Two reports require initial setup in the Menu table: Transmission Verification
Report and Activity Report Interval. For initial setup:
Press Menu/Set, 2, 4, 1.
—OR—
Press Menu/Set, 2, 4, 2.
Customizing the Transmission Verification Report
You can use the Transmission Report as proof that you sent a fax. This report
lists the time and date of transmission and whether the transmission was
successful (OK). If you select ON or ON+IMAGE, the report will print for
every fax you send.
If you typically send multiple faxes to the same destinations, you may need
more than the job numbers to know which faxes you must send again. Selecting
OFF+IMAGE will print a portion of the fax’s first page on the report to help
you remember.
1
Press Menu/Set, 2, 4, 1.
2
Press to select OFF,
OFF+IMAGE, ON or ON+IMAGE,
and then press Menu/Set.
3
Press Stop/Exit.
Setting the Fax Activity Report Interval
You can set the machine to print activity reports at specific intervals (6, 12, 24
hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by
following the Steps in the previous section.
1
Press Menu/Set, 2, 4, 2.
Note
When the feature is OFF, the report prints only if a transmission error
prevented delivery (NG).
1.TRANSMISSION
2.ACT.INTERVAL
1.TRANSMISSION
or
2.ACT.INTERVAL

9 - 2
PRINTING REPORTS
BHL-FB-MFC-5100C-FM5.5
2
Press to choose an interval,
and then press Menu/Set.
(If you choose 7 days, the LCD prompts you to choose a day at which to begin
the 7-day countdown.)
3
Enter the time to begin printing in 24-hour format, and then press Menu/Set.
(For example: enter 19:45 for 7:45 PM.)
4
Press Stop/Exit.
Using the Reports Key
Five reports are available:
Prints the Help List so you can see at-a-glance
how to quickly program every menu selection
and key operations.
Lists names and numbers stored in Speed Dial
memory, in numerical order.
Lists information about the last 200 incoming
and outgoing faxes. TX means Transmit; RX
means Receive.
Prints a Transmission Verification Report for
your last transmission.
Lists settings for GENERAL SETUP,
SETUP RECEIVE, SETUP SEND, SETUP
REPORTS, and TEL SERVICE. The settings
for REMOTE FAX OPT are included.
To Print a Report
1
Press Reports.
2
Press to select the report you want, and then press Menu/Set.
—OR—
Enter the number of the report you want to print. For example, press 1 to print
the Help List.
INTERVAL:OFF
or
1.HELP LIST
2.AUTO DIAL
3.FAX ACTIVITY
4.TRANSMISSION
5.USER SETTINGS
or

MAKING COPIES
10 - 1
10
BHL-FB-MFC-5100C-FM5.5
10
Making Copies
Basic Copy Operations
Your MFC allows you to make high-quality photocopies and transparencies.
Copies can be in black and white, or full color. Always make sure you have
paper in the cassette before making copies. Do not pull on the paper while
copying is in progress.
Making a Single Copy
1
Place the original face up in the ADF, or face down on the scanner glass.
2
As needed, use Options and Reduce/Enlarge to change the settings.
3
Press Black Copy or Color Copy.
Making Multiple Copies (Using the ADF)
You can make multiple copies using the ADF. Multiple copies will be stacked or
sort. Use the Options key to select SORT
(See
Using the Options Key
, page 10-5
.)
1
Place the original face up in the ADF.
2
Using the dial pad, enter the number of copies you want (up to 99).
For example, press 3 8 for 38 copies.
3
Press Black Copy or Color Copy.
Incoming faxes cannot be received on paper or into memory while the MFC is
copying.
If the original is a post card, place it on the scanner glass. Post cards can NOT
be fed through the ADF.
Note
To stop the copy process and release the original, press Stop/Exit.
To sort the copies, use the Options key. (See Using the Options Key, page 10-5.)
Sorting color copies uses more memory and depends upon the data.
If you selected GLOSSY in the Paper Type Setting, Multiple Copies (Using the
ADF) are not available.
Copy Keys
COPYING P.01

10 - 2
MAKING COPIES
BHL-FB-MFC-5100C-FM5.5
Out of Memory Message
If the memory becomes full while you
are making copies, the screen shows a
message:
If the OUT OF MEMORY message appears while you are scanning the first page of
your original, press Stop/Exit to cancel. You will need to clear some jobs from
memory before you can continue. If you were scanning subsequent page(s), press
Black Copy or Color Copy to print the scanned pages or press Stop/Exit to cancel.
Single or Multiple Copies (Using the Scanner Glass)
You can make multiple copies using the Scanner Glass. Multiple copies will be
stacked (all copies of page 1, then all copies of page etc.). Use the Options key
to choose additional settings. For details about using the Options key, please
see
Using the Options Key, page 10-5.
1
Lift the Document Cover.
2
Using the document guidelines on the left, center the original face down on the
scanner glass and close the document cover.
3
Using the dial pad, enter the number of copies you want (up to 99), and then
press Black Copy or Color Copy. For example, press 3 8 for 38 copies. The
MFC starts scanning the original.
4
Place the next page to be copied on the
scanner glass, and then press
Black Copy or Color Copy.
5
Press Stop/Exit when you are finished
copying.
To gain extra memory, you can turn off Fax Storage (see page 8-2).
—OR—Print the faxes in memory (see page 5-4).
If you get an OUT OF MEMORY message, you may be able to make multiple
copies if you first print incoming faxes in memory and restore the memory to
100%.
OUT OF MEMORY
White Film
12
Document Guidelines
Document
Cover
Scanner
Glass
NEXT:PRESS COPY
END:PRESS STOP

MAKING COPIES
10 - 3
BHL-FB-MFC-5100C-FM5.5
Temporary Copy Settings
You can improve your copies by using the Copy keys: Enlarge/Reduce,
Quality and Options. These settings are temporary, and the MFC returns to
its default settings 30 seconds after it finishes copying. If you want to use these
temporary settings again, place the next original in the ADF or scanner glass
before 30 seconds expire.
Copying Using Multiple Settings
You can try different combinations of
settings for the best results. After you
finish your settings using the
Enlarge/Reduce, Quality and
Options keys, the LCD shows:
■ Press if you want to select
additional settings.
—OR—
Press Black Copy or Color Copy if you are finished choosing settings.
Using the Enlarge/Reduce Key
ZOOM allows you to enter a ratio from 25% to 400% in 1% increments.
Press
Enlarge/Reduce
and
25%
50%
78% LGL>LTR
94% A4>LTR
100%
104% EXE>LTR
150%
200%
400%
ZOOM
Copy Keys
PRESS COPY OR
FOR NEXT OPT.
or
or

10 - 4
MAKING COPIES
BHL-FB-MFC-5100C-FM5.5
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Use the dial pad to enter the number of copies you want (up to 99).
3
Press Enlarge/Reduce. (Enlargement or reduction ratios appear.)
4
Press to select 25%, 50%, 78% LGL>LTR, 94% A4>LTR, 100%,
104% EXE>LTR, 150%, 200%, 400%, and then press Menu/Set.
—OR—
You can select ZOOM and press Menu/Set. Use the dial pad to enter an
enlargement or reduction ratio between 25% and 400%, and then press Menu/
Set. For example, press 5 3 to enter 53%.
5
Press Black Copy or Color Copy—OR—Press for additional settings.
Selecting a Fixed Reduction Ratio
When selecting a reduction ratio, you will need to know the size of the paper
you registered in Menu/Set, 1, 2.
Using the Quality Key
The Quality key temporarily changes
the copy quality setting (NORMAL,
BEST or FAST).
Special Copy Options (2 in 1, 4 in 1 or Poster) are not available with
Enlarge/Reduce.
Note
If you want to make a copy the same size as the original, you should choose a
reduction of 94%. (For example, if you copy from letter to letter, you should
choose a reduction of 94%.)
Original
the size of…
Paper
size is…
Recommended reduction
ratio is…
LETTER DOCUMENT LETTER 94%
LEGAL 100%
A4 DOCUMENT LETTER 94%
LEGAL DOCUMENT LETTER 78%
LEGAL 94%
You can copy on Letter, Legal, A4 and Post Card size paper only.
or
or

MAKING COPIES
10 - 5
BHL-FB-MFC-5100C-FM5.5
Press Quality repeatedly until the LED is lit for the quality you want.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Press Quality.
3
Press to select the copy quality resolution, and then press Menu/Set.
4
To start copying now, press Black Copy or Color Copy. If you would like to
choose additional copy options, press Options and then select each setting.
Using the Options Key
Use the Options key to set number of copies, paper type, paper size, brightness,
sort and special copy options for the next copy only.
Press
Quality
and
FAST: Fast copy speed and lowest ink
consumption. Use FAST to save time
(documents to be proof-read, large
documents or many copies).
NORMAL: Recommended mode for ordinary
printouts. Good copy quality with adequate
copy speed.
BEST: Use this mode to copy precise images such
as photographs. BEST uses the highest
resolution and slowest speed.
Press
Options
Menu Selections Options
Factory
Setting
OPT:#OF
COPIES01
NO. OF COPIES:XX 01
OPT:PAPER TYPE
PLAIN/INK JET/GLOSSY
(4-COLOR or 3-COLOR)/
TRANSPARENCY
PLAIN
OPT:PAPER SIZE LETTER/LEGAL/A4/
POST CARD: 4"
×
6"
LETTER
OPT:BRIGHTNESS
-+ -+
OPT:STACK/
SORT
STACK/SORT STACK
OPT:SPECIAL 2 IN 1/4 IN 1/POSTER/
OFF
OFF
or
NORMAL
or

10 - 6
MAKING COPIES
BHL-FB-MFC-5100C-FM5.5
Paper Type
You can change the paper type setting for the next copy only.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Use the dial pad to enter the number of copies you want (up to 99).
3
Press Options and press to select OPT:PAPER TYPE, and then press
Menu/Set.
4
Press to select the type of paper you are using (PLAIN, INKJET,
GLOSSY or TRANSPARENCY), and then press Menu/Set.
5
If you selected GLOSSY, press to select 4-COLOR or 3-COLOR, and
then press Menu/Set.
6
Press Black Copy or Color Copy—OR—Press for additional settings.
Paper Size
You can change the paper size setting for the next copy only.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Use the dial pad to enter the number of copies you want (up to 99).
3
Press Options and select OPT:PAPER SIZE, and then press Menu/Set.
4
Press to select the size of paper you are using (LETTER, LEGAL, A4 or
POST CARD
: 4" × 6"), and then press Menu/Set.
5
Press Black Copy or Color Copy—OR—Press for additional settings.
Copy Brightness
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Use the dial pad to enter the number of copies you want (up to 99).
3
Press Options and press to select
OPT:BRIGHTNESS,
and then press Menu/Set.
Note
The print quality of black ink varies depending on the kind of glossy paper you
are using. Black ink is used when you select 4-COLOR. If the glossy paper you
are using repels the black ink, select 3-COLOR, which simulates black ink by
combining the three ink colors.
or
or
or
or
or
or
or

MAKING COPIES
10 - 7
BHL-FB-MFC-5100C-FM5.5
4
Press to make a lighter copy—OR—press to make a darker copy,
and then press Menu/Set.
5
Press Black Copy or Color Copy—OR—Press for additional settings.
Sorting Multiple Copies (Using the ADF)
If you want to sort multiple copies, use the ADF.
1
Place the original face up in the ADF.
2
Use the dial pad to enter the number of copies you want (up to 99).
3
Press Options and to select OPT:STACK/SORT, and then press Menu/
Set.
4
Press to select SORT (or STACK), and then press Menu/Set.
5
Press Black Copy or Color Copy—OR—Press for additional settings.
Special Copy Options (Using the ADF)
You can save paper by copying either two or four pages onto one page.
1
Place the originals face up in the ADF.
2
Use the dial pad to enter the number of copies you want.
3
Press Options and to select OPT:SPECIAL, and then press Menu/Set.
4
Press to select 2 IN 1, 4 IN 1 (or OFF), and then press Menu/Set.
5
Press Black Copy or Color Copy—OR—Press for additional settings.
Special Copy Options (Using the Scanner Glass)
You can save paper by copying either two or four pages onto one page, or you
can create poster size copy.
1
Place the original face down on the scanner glass.
2
Use the dial pad to enter the number of copies you want.
3
Press Options and to select OPT:SPECIAL, and then press Menu/Set.
4
Press to select 2 IN 1, 4 IN 1, POSTER (or OFF), and then press
Menu/Set.
or
or
or
or
or
or
or
or
or

10 - 8
MAKING COPIES
BHL-FB-MFC-5100C-FM5.5
5
Press Black Copy or Color Copy.
2 in 1
4 in 1
Poster
You can create a poster size copy of a photograph.
If you selected 2 IN 1 or 4 IN 1 in Step 4,
place the next original on the scanner
glass, and then press Menu/Set. After all
originals have been scanned, go to Step 5.
If 2 in 1 or 4 in 1 copies are in color, you must use letter or A4 paper. For the
other Special Copies, you must use letter, legal or A4 paper.
Special Copy Options (2 in 1, 4 in 1 or Poster) are not available with
Enlarge/Reduce.
Poster is not available for multiple copies and requires using the scanner glass.
If you selected GLOSSY in the Paper Type setting, 2 in 1 and 4 in 1 copies are
not available.
2 in 1 or 4 in 1 copies in color are not available with Multiple Copies.
END:PRESS COPY
NEXT:PRESS SET

MAKING COPIES
10 - 9
BHL-FB-MFC-5100C-FM5.5
Changing Default Copy Settings
Press Menu/Set and 3 to change default Copy mode settings. They will remain
until you change them again by pressing Menu/Set.
By pressing a number, you can adjust the Quality, Color and Contrast copy
settings as shown in the following chart. Press to scroll through the options
for each setting, and then press Menu/Set to save your selection.
Press Stop/Exit—OR—Press
to select the next setting you want to change.
Press Menu/Set and 3.
Copy Quality
1
Press Menu/Set, 3, 1.
2
Press to select the copy quality,
and press Menu/Set.
3
Press Stop/Exit.
or
QUALITY:BEST
QUALITY:FAST
1.RED
2.GREEN
3.BLUE
R: - +
1.QUALITY
2.COLOR ADJUST
3.CONTRAST
- +
B: - +
G: - +
is default
QUALITY:NORMAL
1.QUALITY
QUALITY:BEST
QUALITY:NORMAL
QUALITY:FAST
or

10 - 10
MAKING COPIES
BHL-FB-MFC-5100C-FM5.5
Color Adjustment
1
Press Menu/Set, 3, 2.
2
Press to select RED, GREEN or
BLUE, and then press Menu/Set.
3
Press to make a darker copy, or
press to make a lighter copy,
and then press Menu/Set.
4
Return to Step 2 to select the next color
—OR—
Press Stop/Exit.
Copy Contrast
You can change the contrast to help an image look sharper and more vivid.
1
Press Menu/Set, 3, 3.
2
Press to increase the contrast,
or press
to decrease the contrast,
and then press Menu/Set.
3
Press Stop/Exit.
2.COLOR ADJUST
or
R:– +
Light Dark
B:– +
G:– +

MAKING COPIES
10 - 11
BHL-FB-MFC-5100C-FM5.5
Legal Limitations
Color reproductions of certain documents are illegal and may result in either
criminal or civil liability. This memorandum is intended to be a guide rather
than a complete listing of every possible prohibition. In case of doubt, we
suggest that you check with counsel as to any particular questionable
documents.
The following documents issued by the United States/Canadian Government or
any of its Agencies may not be copied:
• Paper money
• Bonds or other certificates of indebtedness
• Certificates of Deposit
• Internal Revenue Stamps (canceled or uncanceled)
• Selective Service or draft papers
• Passports
• United States/Canadian Postage Stamps (canceled or uncanceled)
• Food Stamps
• Immigration Papers
• Checks or drafts drawn by Governmental agencies
• Identifying badges or insignias
Copyrighted works cannot be copied; however, sections of a copyrighted work
can be copied for “fair use.” Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under
certain state/provincial laws.

11 - 1
USING THE MFC AS A PRINTER
11
BHL-FB-MFC-5100C-FM5.5
11
Using the MFC as a Printer
Features
The Multi-Function Center offers you many features you’ll find in a high quality
ink jet printer.
Fast Printing Speed—Using Draft mode, you can print up to 8 pages per
minute in full color, and up to 10 pages per minute in black.
Brilliant High Quality Output—Printing at 2400 × 1200 dpi resolution on
glossy paper gives you highest resolution output.
Beautiful Elaborate Output—You can utilize 2 in 1, watermark printing,
True2Life technology and other features for making beautiful outputs.
Low Running Cost—Whenever you run out of a particular color ink, you’ll
replace only the cartridge that’s empty.
Bi-directional Parallel Interface—The parallel interface allows bi-directional
(IEEE 1284 compliant) communication with your computer.
USB—Universal Serial Bus Interface allows for fast comunication with your
computer.
Straight Paper Path—The MFC can use various types of paper: plain paper,
Ink Jet Paper, glossy paper, transparencies, and envelopes. Using the
appropriate paper reduces the occurrence of paper jams. For complete
information about what kinds of paper to use with the MFC, please read
Chapter 2 in this manual.
Printer Driver
You can change the following printer settings when you print from your
computer:
■ Quality (Speed) /Media
■ Color Matching
■ Halftone
■ Color Enhance/True2Life
■ Fast Draft Mode
■ Watermark
■ Print Date & Time

USING THE MFC AS A PRINTER
11 - 2
BHL-FB-MFC-5100C-FM5.5
Choosing the Right Kind of Paper
To achieve high quality printing using your MFC, it’s very important to select
the right kind of paper. Be sure to read “
Paper” page 2-3 of Chapter 2 in this
manual before selecting and purchasing paper for the MFC.
Multi-purpose Sheet Feeder
The multi-purpose sheet feeder can feed plain paper, inkjet paper, glossy paper,
transparencies and envelopes. When the MFC receives data from your
computer, it begins the print process by loading paper from the multi-purpose
sheet feeder.
1
Select the print command from your PC.
2
Your PC sends a print command and data to the MFC. The LCD shows
RECEIVING DATA.
3
If there are more pages, the MFC begins to print the next page automatically.
4
When the MFC finishes printing all data, it returns to display the date and time.
Note
You can select paper source, paper size, and orientation in your application
software. If your application software does not support your custom paper size,
select the next larger paper size. Then adjust the print area by changing the right
and left margins in your application software.

11 - 3
USING THE MFC AS A PRINTER
BHL-FB-MFC-5100C-FM5.5
Simultaneous Printing and Faxing
Your MFC can print data from your computer while sending or receiving a fax,
or while scanning information into the computer. However, when the MFC is
copying or receiving a fax on paper, it pauses the PC printing operation, and
resumes when copying or fax receiving is complete. Fax sending will continue
during PC printing.
Printer Operation Key
Ink Key
When you press Ink, the LCD shows:
If you are having trouble with one of the
ink colors, you may need to clean the
print head. (See page 19-9.)
If you got an error message NEAR EMPTY or INK EMPTY, you will need to
replace the ink cartridge for the appropriate color.
(See
Error Messages, page 19-1.)
Stop/Exit Key
If the LCD shows REMAINED DATA, you can clear data remaining in the
printer memory by pressing Stop/Exit.
Checking the Print Quality
If you want to check the print quality and find out how to improve it, See How
to Improve Print Quality
, page 19-9.
1.CLEANING
2.REPLACE INK

PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
12 - 1
12
BHL-FB-MFC-5100C-FM5.5
12
Printer Driver Settings
(For Windows
®
Only)
Using the Brother MFC-5100C Printer Driver
A Printer Driver is software that translates data from the format used by a
computer into the format required by a particular printer, using a printer
command language or page description language.
The printer drivers are on the supplied CD-ROM. The latest printer driver can also
be downloaded from the Brother Solutions Center at http://solutions.brother.com.
Features in the Printer Driver
(For Windows
®
95/98/98SE/Me/2000
Professional and Windows NT
®
4.0)
For more detailed information, please see the on-line Help in the printer driver.
Note
The screens shown in this section are from Windows
®
98. The screens on your
PC may vary depending on your Windows Operating System.

12 - 2
PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
Paper Tab
The paper tab screen allows you to set up the Paper Size, Paper Source, Paper
Thickness, Orientation, Scaling, and Copy/Page Order.
To access the Brother printer driver, select Print from the File menu. In the Print dialog
box, select Brother MFC-5100C from the Name drop down list. Click the Properties
button. The Brother MFC-5100C on BRMFC: Properties dialog box will appear:
Select the Apply button to apply your selected settings.
To return to the default settings, click the Default button, then click the Apply
button.
1
Select the Paper Size and Orientation.
2
Select number of Copies and Page Order.
3
Select Paper Thickness, Scaling and Paper Source.
Paper Size
The paper size selection provides a large selection of standard paper sizes or you
can even create custom sizes ranging form 3.5 × 5” to 8.5 × 14”. To select the
paper size you want to use click the icon.
1
2
3

PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
12 - 3
BHL-FB-MFC-5100C-FM5.5
Orientation
Orientation selects the position of how your document will be printed (Portrait
or Landscape).
Copy/Page Order
Copies
The copies selection sets the number of copies that will be printed (1 to 50).
Collate
With the collate check box selected, one complete copy of your document will
be printed and then repeated for the number of copies you selected. If the collate
check box is not selected, then each page will be printed for all the copies
selected before the next page in the document is printed.
Reverse Order
Reverse Order prints the pages of your document in the opposite order.

12 - 4
PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
Paper Thickness
Depending on the thickness of the paper you are using, you can improve the
quality of your output by selecting the correct thickness. This setting provides
the best positioning of the paper for printing. For example if you were printing
on thin paper, you would select Thin in the Paper Thickness selection to achieve
the best paper handling and improved output for that paper type.
Regular
Thin
Thick
Thicker
Scaling
The Scaling feature reduces or enlarges your document from 50% to 200%.
From the pull-down box you can select from the preset settings or a free setting.
You can also select 2 in 1 printing for printing two pages on one sheet of paper.
Paper Source
The Paper Source pull-down allows you to choose the source of the media you
are using.
Feeder
Manual Feed
For Windows NT
®
Workstation 4.0 and Windows
®
2000 Professional, you can also
select 4 in 1 printing.

PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
12 - 5
BHL-FB-MFC-5100C-FM5.5
Quality/Color Tab
The Quality/Color tab screen provides Quality, Media type, Document type,
Color/Mono settings, Bi-directional Printing settings and Fast Draft Mode. All
of these selections are designed to offer the best quality output for your
document needs.
Select the Apply button to apply your selected settings.
To return to the default settings, click the Default button, then click the Apply
button.
Quality
The quality selection allows you to choose the print resolution you want your
document. Print quality and speed are related. The higher the quality the longer
it will take to print the document. The quality selections available vary
depending on the media selection.
■ Draft: The fastest print mode and the lowest ink consumption. Use this mode to
print large volume documents or a document for proofing.
■ Normal: Recommended for ordinary printouts.
■ Fine: Better print quality than normal mode and faster print speed than Super
Fine.
■ Super Fine: Use this mode to print precise images such as photographs. Since
the print data is much larger than normal mode, the processing time, data
transfer time and print time will be longer.

12 - 6
PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
Media
To achieve the best print results, the media being printed on should be selected
in the driver. The MFC changes the way it places dots, depending on the
selected media type.
Document
The printer driver will select the most suitable color matching method,
depending on your document type. Generally, text and business graphics are
printed vividly and photographic images are printed softly.
■ Auto: The printer driver automatically selects the document type.
■ Photo: Select this mode for photographic images.
■ Graphics: Select this mode for documents that contain text or business graphics
(charts or clip art).
■ Custom: If you want to select the color matching method and halftone method,
manually select this mode.
Paper Type Recommended Print Quality Selection
Plain Paper Normal
Inkjet Paper Fine
Glossy Paper (4 color) Super Fine
Glossy Paper (3 color) Super Fine
Transparencies Fine
Transparencies (mirror) Fine
Note
The print quality of black ink varies depending on the kind of glossy paper you
are using. Black ink is used when you select Glossy Paper (4 color). If the
glossy paper you are using repels the black ink, select Glossy Paper (3 color),
which simulates black ink by combining the three ink colors.

PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
12 - 7
BHL-FB-MFC-5100C-FM5.5
Color Matching
You can select the color matching method manually. Select the best one for your
document.
■ Match Monitor
Suitable for photographic images. Color is adjusted to get the closest color
match to the PC monitor.
■ Vivid Color
Suitable for business graphics such as charts, graphs, and text. The color is
adjusted to give more vivid color.
(For Windows
®
95/98/98SE/Me user’s) (For Windows
®
2000 Professional/
Windows NT
®
4.0 user’s)
Custom Setting
You can customize your settings by selecting the type of Halftone or Color
Enhance/True2Life.
Halftone Pattern
The MFC can use several methods to arrange where to place dots to express
halftones. There are some predefined patterns used to place dots and you can
select which one is used for your document. Select the appropriate method.
■ Photo
This method creates smooth halftones so that this is suitable for photographic
images. It takes more time to process data, but this can express more levels of
halftones and creates more natural images.

12 - 8
PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
■ Cluster
This is suitable for business graphics such as charts, graphs and drawings, since
this creates more sharp printouts. Moreover, the processing time is shorter.
Color Enhance
Selecting Color Enhance/True2Life ON enables the True2Life feature. This
feature analyzes your image to improve quality sharpness, white balance and
color density. This process may take several minutes depending on the size of
the image, the speed and RAM memory of your computer.
■ Color Enhance/True2Life ON
Adjusts the color in the image for better print quality. Print time will be longer
with True2Life set to ON.
■ Sharpness
This setting enhances the detail of an image. This is similar to adjusting the fine
focus on a camera. If the focus is off a little you will not be able to clearly see
the fine details of an image.
■ Color Density
This adjusts the total amount of color in the image. You can increase or decrease
the amount of color in an image to improve a picture which may appear washed
out or weak.
■ White Balance
This adjusts the hue of the white sections of an image. Lighting, camera settings
and other influences will effect the appearance of white. The white parts of a
picture may appear to be slightly pink, yellow or some other color. By using
this adjustment you can correct this effect and bring the white sections back to
pure white.
■ Brightness
Change the brightness of the whole image lighter or darker. Moving the scroll
bar to the left makes your image darker and moving the scroll bar to the right
makes your image lighter.
■ Contrast
Change the contrast of an image. Darker sections will be more dark and lighter
sections will be more light as you increase the contrast. Increase the contrast
when you want an image to be clearer. Decrease the contrast when you want an
image to be more subdued.
■ Red
Increase the intensity of the Red color to add red to the whole image.
■ Green
Increase the intensity of the Green color to add green to the whole image.
■ Blue
Increase the intensity of the Blue color to add blue to the whole image.

PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
12 - 9
BHL-FB-MFC-5100C-FM5.5
Color/Mono
This selection allows a color document to be printed in mono only.
Bi-Directional Printing
When Bi-Directional Printing is selected, the print head prints in both directions
and offers faster print speeds. When not selected the print head prints in one
direction only and provides higher print quality.
Fast Draft Mode
You can print much more quickly than mono draft mode, by using both black
and cyan ink.
Advanced Tab
Select the Apply button to apply your selected settings.
To return to the default settings, click the Default button, then click the Apply button.
Change the tab settings by selecting one of the following icons:
• Watermark
• Device Options

12 - 10
PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
Watermark
To place a logo or text into your document as a Watermark, use a bitmap file or
text you created as your source file or select one of the preset Watermarks.
Print Watermark
The Print Watermark feature offers the following print choices:
■ On all pages
■ On first page only
■ From second page
■ Custom
In background
With the In background feature checked the Watermark will print on the page
behind your document. If this feature is not checked then the Watermark will
print on top of your document.
Watermark Style
You can change the Watermark’s size and the position on the page by selecting
the Watermark, and then clicking the Edit button. If you want to add a new
Watermark, click the New button, and then select Text or Bitmap in the
Watermark Style.
Watermark Text
Enter your Watermark text into the Text Box, and then select the Font, Size,
Color and Style.
Watermark Bitmap
Enter the file name and location of your bitmap image in the File box or Browse
for the file location. You can also set the scaling size of the image.

PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
12 - 11
BHL-FB-MFC-5100C-FM5.5
Position
The position settings offer controls for where the Watermark is positioned on
the page.
Device Options
Set Print Date & Time as the Printer Function:
Print Date & Time
When enabled the Print Date and Time feature will automatically print the date
and time from your computer’s system clock on your document.
Click the Setting button to change the Date and Time Format, Position and Font. To
include a background with the Date and Time, select Opaque. When Opaque is selected,
you can click on the Color button to change the color of the Date and Time background.
Note
The Date and Time indicated in the selection box shows the format that will be
printed. The actual Date and Time printed on your document is automatically
retrieved from the settings of your computer.

12 - 12
PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
Support
The Support Tab provides driver version information and setting information. In
addition there are links to the Brother Solutions Center and Driver Update Web sites.
Click the Support tab to display the following screen:
Select the Apply button to apply your selected settings.
To return to the default settings, click the Default button, then click the Apply
button.
Web Update
Web Update checks the Brother web site for updated drivers, and then it
automatically downloads and updates the printer driver on your computer.
Brother Solutions Center
The Brother Solutions Center is a Web site offering information about your
Brother product including FAQs, User Guides, Driver updates and Tips for
using your machine.

PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
12 - 13
Features in the Printer Driver (For Windows
®
XP)
The Windows
®
XP printer driver utilizes Microsoft’s uni-driver architecture.
The following section describes the driver features and selections available for
Windows
®
XP.
Layout Tab
*1 Orientation
Select the Orientation, which is how your document will be positioned on the
paper (Portrait or Landscape).
You can also install a Brother Native Driver as per the instructions of the
Windows
®
XP Quick Setup Guide. For descriptions on the Printer Driver
features refer to the “Features in the Printer Driver (For Windows
®
95/98/
98SE/Me/2000 Professional and Windows NT
®
4.0 user)” section.
Portrait Landscape
*1 *2

12 - 14
PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
*2 Pages Per Sheet
You can select 1, 2, 4, 6, 9 or 16 pages to be printed on one sheet of paper. The
image of each page will be reduced as needed to fit on the paper.
Paper/Quality Tab
2 in 1 4 in 1
*1
*2
*3

PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
12 - 15
BHL-FB-MFC-5100C-FM5.5
*1 Tray Selection
■ Paper Source
The machine feeds subsequent pages automatically even if you select either
Automatically Select or Feeder.
■ Media
To achieve the best print results, the media being printed on should be selected in
the driver. The MFC changes the way it places dots, depending on the selected
media type.
*2 Quality Settings
You can select from the predefined quality settings for your document. If you
want to check or access additional selections for the print quality, refer to the
Print Quality in the Advanced Options.
*3 Color
This selection allows a color document to be printed in Black & White only.
Paper Type Recommended Print Quality Selection
Plain Paper Normal
Inkjet Paper Fine
Glossy Paper (4 color) Super Fine
Glossy Paper (3 color) Super Fine
Transparencies Fine
Transparencies (mirror) Fine
Note
The print quality of black ink varies depending on the kind of glossy paper you
are using. Black ink is used when you select Glossy Paper (4 color). If the
glossy paper you are using repels the black ink, select Glossy Paper (3 color),
which simulates black ink by combining the three ink colors.

12 - 16
PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
Advanced Options
Click the Advanced... button in the Layout tab or Paper/Quality tab to access
the screen below:
*1 Paper /Output
Paper Size - Select the paper size of the document you are printing. This size
should be the same as the paper size that is set in your application software.
Copy Count - Type the number of copies you want.
*1
*2
*3
*4

PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
12 - 17
BHL-FB-MFC-5100C-FM5.5
*2 Graphic
Print Quality - The quality selection allows you to choose the print resolution
you want for your document. Print quality and speed are related. The higher the
quality the longer it will take to print the document. The quality selections
available vary depending on the media selection.
Draft: The fastest print mode and the lowest ink consumption. Use this mode to
print large volume documents or a document for proofing.
Normal: Recommended for ordinary printouts.
Fine: Better print quality than normal mode and faster print speed than Super
Fine.
Super Fine: Use this mode to print precise images such as photographs. Since
the print data is much larger than normal mode, the processing time, data
transfer time and print time will be longer.
Plain Paper: Draft, Normal, Fine, Super Fine
Inkjet Paper: Normal, Fine, Super Fine
Glossy Paper (4 color): Fine, Super Fine
Glossy Paper (3 color): Fine, Super Fine
Transparency: Fine, Super Fine
Transparency (mirror): Fine, Super Fine
*3 Document Options
Halftone Pattern - The MFC can use several methods of arranging where dots are
placed on the paper to express halftones. You can select what predefined pattern is
used for your document.
Photo
This method creates smooth halftones suitable for photographic images. It takes
more time to process the data, but this selection can express more levels of
halftones and creates more natural images.
Cluster
This is suitable for business graphics such as charts, graphs and drawings. This
selection creates sharper printouts and has a shorter processing time.
Auto
If you selected Plain Paper and the print resolution is less than Fine Quality,
Auto works as Cluster. If you select another media type or a higher resolution,
Auto works as Photo.
Note
The print quality that can be selected depends on the media you selected.
You can select the following quality settings for each media.

12 - 18
PRINTER DRIVER SETTINGS (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
*4 Printer Features
Fast Draft Mode - This mode prints using both black and cyan ink offering a
faster print speed then mono draft mode.
Bi-directional Print - When Bi-Directional Print is set to ON, the print head
prints in both directions and offers faster print speeds. When OFF is selected,
the print head prints in one direction only and provides higher print quality.
If you selected Plain Paper, Auto works in Bi-Directional Print mode.
Paper Thickness - Depending on the thickness of the paper you are using, you can
improve the quality of your output by selecting the correct thickness. This setting
provides the best positioning of the paper for printing. For example if you were
printing on thin paper, you would select Thin in the Paper Thickness selection to
achieve the best paper handling and improved output for that paper type.
Regular
Thin
Thick
Thicker
Auto
If you selected Envelops in the Print Size, Auto works as Thicker. If you select
any other print size, Auto works as Regular.

USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
13 - 1
13
BHL-FB-MFC-5100C-FM5.5
13
Using the Windows
®
-Based
Brother MFL-Pro Control
Center
Brother MFL-Pro Control Center
The Brother Control Center is a software utility that pops up on the PC screen
whenever paper is placed in the automatic document feeder. This allows you to
quite easily, with very few mouse clicks, access the most frequently used
scanning applications. Using the Control Center eliminates the need to manually
launch the specific applications.
The Brother Control Center provides three categories of functions:
1
Scan directly to a file, E-mail, word processor or graphic application of choice
2
Copy operations
3
PC Faxing using the Brother MFL Pro PC Fax software
MFC-5100C
AutoLoad the Brother Control Center
The Control Center is initially configured to automatically load each time
Windows
®
is started. When the Control Center is loaded, the Control
Center icon will appear in the task bar. If you don’t want the Control Center
to load automatically, you can turn off AutoLoad.
If the Control Center icon does not appear in your task bar, you will have to
launch this software.
From the Start menu, select Programs, PaperPort, and then double-click Brother
SmartUI POPUP.

13 - 2
USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
BHL-FB-MFC-5100C-FM5.5
How to Turn Off AutoLoad
1
Left click the Control Center icon and click Show.
2
When the Control Center icon appears, left click on the Smart Click
Control Center button. A dialogue box with a check box labeled “AutoLoad
Pop-up” will appear:
3
Uncheck the AutoLoad Pop-Up option.
Using the Color Scan Key
You can use the Scan to key on the control
panel to scan originals into your word
processing, graphics or E-mail applications.
The advantage of using the Scan to key is
that you avoid the mouse clicks required to
scan from your PC.
Before you can use the Scan to key on the control panel, you must have
connected the MFC to your Windows
®
based PC and loaded the appropriate
Brother Drivers for your version of Windows
®
. When you are ready to use the
Scan to key, make sure the Brother Control Center application is running on
your PC. (For details about how to configure the Brother Control Center buttons
to launch the application of your choice using the Scan to key, see
Brother
Control Center Features
, pages 13-4 to13-6.)
If you have connected a Macintosh, the Scan to key will not work with your
computer.

USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
13 - 3
BHL-FB-MFC-5100C-FM5.5
Scan to E-mail
You can scan either a black and white or a color original into your E-mail
application as a file attachment. Although the Brother Control Center can be
configured to send only black and white or color file attachments at one time,
you can easily change this setting. (For details
see Scan to E-mail, pages 13-8 to
13-10.)
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Press Scan to.
3
Press to select SCAN TO E-MAIL, and then press Menu/Set.
The MFC will scan the original, create a file attachment, and launch your E-mail
application, displaying the new message waiting to be addressed.
Scan Image
You can scan a color picture into your graphics application for viewing and
editing.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Press Scan to.
3
Press to select SCAN IMAGE, and then press Menu/Set.
Scan/OCR
If your original is text, you can have it automatically converted by ScanSoft™
TextBridge
®
to an editable text file and then displayed in your word processing
application for further editing.
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Press Scan to.
3
Press to select SCAN/OCR, and then press Menu/Set.
The MFC will scan the original perform OCR in ScanSoft
™ TextBridge
®
, and
then display the result in your word processing application for viewing and
editing.
or
or
or

13 - 4
USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
BHL-FB-MFC-5100C-FM5.5
Brother Control Center Features
Auto Configuration
During the installation process the Control Center checks your system to
determine the default applications for E-mail, word processing and graphics
viewer/editor. For example, if you are using Outlook as your default E-mail
application, the Control Center automatically will create a link and a scanning
application button for Outlook.
You can change a default application by right clicking on any of the scan buttons
in the Control Center and selecting a different application. For example,
you can change a scan button from MS Word to MS Word Pad
by changing the application that is listed for the Word Processor.
Scanning Operations
Scan to File—allows you to scan directly to a disk file with two mouse clicks.
You can change the file type, destination directory and file name, as needed.
Scan to E-mail—enables you, with just two mouse clicks, to scan a picture or
text document directly into an E-mail application as a standard attachment. You
have the option of selecting the file type and resolution for the attachment.
Scan to Word Processor—enables you to scan a text document, run ScanSoft
TextBridge OCR and insert the text original (not graphic image) into a word
processing file with just two mouse clicks. You have the option of selecting the
destination word processing program, such as Word Pad, MS Word, Word
Perfect, etc.
Scan to Graphic Application—allows you to scan an image directly into any
graphic viewer/editor application. You can select the destination application,
such as MS Paint or Corel PhotoPaint.

USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
13 - 5
BHL-FB-MFC-5100C-FM5.5
Copy Operations
Copy—allows you to use the PC and any Windows
®
printer driver for enhanced
copy functions. You can scan the page on the Brother MFC and print the copies
using any of the features of the Brother MFC printer driver—OR—you can
direct the copy output to any standard Windows
®
printer driver installed on the
PC.
PC Fax Operation
Send a Fax—allows you to scan a picture or text original and automatically send
the image as a fax from the PC using the Brother MFL Pro fax software.
Scanner Settings for Scan, Copy and PC Fax Buttons
When the Pop-Up screen window appears, you can access the Scanner Settings
window.
Click the Smart Click icon at the top right of the Brother Control
Center screen—OR—Click the Modify Settings… button on any of the
Configuration screens.
Global Settings
AutoLoad Pop-Up—Click this checkbox if you want Brother MFL Control
Center to load when you boot your computer.

13 - 6
USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
BHL-FB-MFC-5100C-FM5.5
Setting Up the Scanner Configurations
The Pop-Up application stores eight different scanning modes. Each time you
scan an original, you will choose the most appropriate scanning mode from the
following:
Faxing, Filing and Copying
Text for OCR
Photos
Photos (High Quality)
Photos (Quick Scan)
Custom
Draft Copy
Fine Copy
Each mode has its own set of stored settings. You can keep the factory default
settings or change them at any time:
Resolution—Select the scanning resolution you most frequently use.
Color Mode—From the pull-down list, select
Scan Size—From the pull-down list, select
Brightness—Slide the adjuster from 0% to 100%
Contrast—Slide the adjuster from 0% to 100%
Click OK to save your changes. If you make a mistake or later decide to return
to the original default setting, just click the Restore Defaults button when the
scanning mode is displayed.
To Access the Scanner Configurations Screen
1
Place the original face up in the ADF. Then the Brother Control Center screen
pops up.
2
Right-click the appropriate Control Center button to display Configurations…,
then click it. The configuration screen for that Control Center button will appear.
3
To save your settings, press the OK button—OR—To return to the factory
default settings, press the Restore Defaults button.
Perform an Operation from the Control Center Screen
If you see this screen it means you left-clicked a button in the Control Center
window without first placing an original in the ADF.
Place the original in the Brother machine’s ADF, then click OK to return to the
Control Center screen.
If you want to scan the original from the scanner glass, please use Scan to key
on the Control Center screen.

USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
13 - 7
BHL-FB-MFC-5100C-FM5.5
Scan to File
Scanner Settings
From the pull-down list, select the scanning mode that is appropriate for the type
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
To change any of the settings for that mode, click the Modify Settings… button.

13 - 8
USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
BHL-FB-MFC-5100C-FM5.5
Destination Folder
PaperPort Folder—Select this checkbox to scan the original into your
PaperPort folder.
Other Folder—Select this checkbox, to scan the original as another file type
and/or into another directory/folder.
File—If you selected Other Folder, from the pull-down list select the type of
file:
PaperPort Files (*.MAX)
Self Viewing Files (*.EXE)
PaperPort 5.0 Files (*.MAX)
PaperPort 4.0 Files (*.MAX)
PaperPort 3.0 Files (*.MAX)
Windows Bitmap (*.BMP)
PC Paintbrush (*.PCX)
Multi-page PCX (*.DCX)
JPEG Image Files (*.JPG)
TIFF-Uncompressed (*.TIF)
TIFF Group 4 (*.TIF)
TIFF Class F (*.TIF)
Multi-Page TIFF-Uncompressed (*.TIF)
Multi-Page TIFF Group 4 (*.TIF)
Multi-Page TIFF Class F (*.TIF)
PDF Files (*.PDF)
Portable Network Graphics (*.PNG)
FlashPix (*.FPX)
HFX Fax Files (*.HFX)
To Search your system for the directory and folder you want, click the
Browse… button. Click OK to save your settings.
Scan to E-mail

USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
13 - 9
BHL-FB-MFC-5100C-FM5.5
Scanner Settings
From the pull-down list, select the scanning mode that is appropriate for the type
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
To change any of the settings for that mode, click the Modify Settings… button.
E-mail Application
E-mail Application—From the pull-down list, select your E-mail application.
E-mail Settings—Click the EMail Settings… button to set up links.
The Links Preferences window will appear:
File Attachments
Do not convert files—Click this checkbox if you do not want to change the file
type of attachments. The Conversion Options will not be available (grayed).
Convert MAX files only—Click this checkbox if you want to convert only
attachments that are PaperPort files.
Convert all files when possible—Click this checkbox if you want to change the
file type of all attachments.

13 - 10
USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
BHL-FB-MFC-5100C-FM5.5
Conversion Options
Format
Combine all files into one file when possible—Click this checkbox to combine
all files of the same type into one file.
Convert non-image files to color—Click this checkbox to convert all files that
have been processed through OCR to color.
Show QuickSend Menu
Click this checkbox if you want the Select QuickSend Recipient window to be
displayed when you choose Scan to E-mail. This feature works only with MAPI
type E-mail applications, such as Microsoft Exchange, Microsoft Outlook and
Eudora.
QuickSend List
You can create a list of Email names and addresses for quick selection.
Click the New button to add a name(s) to your QuickSend list. Your Email
phone book listing is displayed, so you can select stored names or create new
ones:
Highlight the name(s) you want to add to your list, click the User button, then
click OK to return to the Link Preference window.
From the Link Preference window, you can remove a name from the QuickSend
list, highlight the name and clicking the Delete button.

USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
13 - 11
BHL-FB-MFC-5100C-FM5.5
Scan to Word Processor
Scanner Settings
From the pull-down list, select the scanning mode that is appropriate for the type
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
To change any of the settings for that mode, click the Modify Settings… button.

13 - 12
USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
BHL-FB-MFC-5100C-FM5.5
Word Processor
Word Processor—From the pull-down list, select the word processor you want
to use.
Click the Link Settings… button to display a screen to set up a link to the
version of OCR and document format that you want to use:
OCR Package—From the pull-down list, select TextBridge Classic OCR if you
want to use the OCR package that was installed with the Brother software.
Click the OCR Settings… button to choose how the OCR application will read
the pages you scan into your word processor application.
The Preferences window will appear:
Select your setting and click OK.
• Auto Orientation—Check this checkbox if you want your word processor
application to read the page as it is set up.
• Decolumnized Output—Check this checkbox if you want your word
processor application to read across the entire page from left to right.
Document Format—From the pull-down list, select the file format you want to
use for your word processor or text documents.

USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
13 - 13
BHL-FB-MFC-5100C-FM5.5
User Defined Button
Scanner Settings
From the pull-down list, select the scanning mode that is appropriate for the type
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
To change any of the settings for that mode, click the Modify Settings… button.
Target Application
Application—From the pull-down list, select the application you want to add to
this Pop-Up screen.
Click the Custom Link Settings… button to set up links for your user-defined
application.
Copy

13 - 14
USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
BHL-FB-MFC-5100C-FM5.5
Scanner Settings
From the pull-down list, select the scanning mode that is appropriate for the type
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
To change any of the settings for that mode, click the Modify Settings… button.
Copy Settings
Brother MFC-5100C
Copies—Enter the number of copies you want to print.
To change the copy options, click the Copy Options... button.
Click the OK button to save your Copy settings.
Send a Fax
Scanner Settings
From the pull-down list, select the scanning mode that is appropriate for the type
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
To change any of the settings for that mode, click the Modify Settings… button.

USING THE WINDOWS
®
-BASED BROTHER MFL-PRO CONTROL CENTER
13 - 15
BHL-FB-MFC-5100C-FM5.5
FAX Settings
Brother PC-Fax
FAX Resolution—Fine (200 × 200)
1
To change the fax options, click the FAX Options… button.
The Brother PC-FAX Properties screen appears:
2
Select the Paper Size and Orientation (Portrait or Landscape) and click OK.
To return to the factory default settings, click the Restore Defaults button.

14 - 1
USING SCANSOFT™ PAPERPORT
®
FOR BROTHER/TEXT-
14
BHL-FB-MFC-5100C-FM5.5
14
Scanner and Using ScanSoft
™
PaperPort
®
and TextBridge
®
OCR
(For Windows
®
Only)
Using ScanSoft™ PaperPort
®
and TextBridge
®
ScanSoft™ PaperPort
®
for Brother is a document management application. You
will use PaperPort
®
to view scanned documents. PaperPort
®
has a sophisticated,
yet easy-to-use, filing system that will help you organize your graphics and text
documents. It allows you to combine or “stack” documents of different formats
for printing, faxing or filing. ScanSoft™ PaperPort
®
can be accessed through
the ScanSoft™ PaperPort
®
program group. See On-Line Documentation for
Multi-Function Link
®
Pro on the CD-ROM.
The complete ScanSoft™ PaperPort
®
Owner’s Manual, including ScanSoft™
TextBridge
®
OCR, is in the On-Line Documentation on the CD-ROM. This
chapter is only an introduction to the basic operations.
When you install Multi-Function Link
®
Pro, ScanSoft™ PaperPort
®
for Brother
and ScanSoft™ TextBridge
®
OCR are installed with it automatically.
For Windows
®
95/98/98SE, and Windows NT
®
Workstation 4.0, Windows
®
ME
and Windows
®
2000 Professional:
Select Start, Settings, Control Panel, Add/Remove Programs and the Install/
Uninstall tab. Select PaperPort
®
from the list and click the Add/Remove
button.
To Uninstall PaperPort
®
and ScanSoft™ TextBridge

USING SCANSOFT™ PAPERPORT
®
FOR BROTHER/TEXTBRIDGE
®
14 - 2
BHL-FB-MFC-5100C-FM5.5
Viewing Items
ScanSoft™ PaperPort
®
provides
several ways to view items:
Desktop View displays a
thumbnail, a small graphic that
represents each item in a Desktop
or folder. Items in the selected
folder appear on the PaperPort
®
Desktop. You can see PaperPort
®
items (MAX files) and non-
PaperPort
®
items (files created
using other applications). Non-
PaperPort
®
items include an icon
that indicates the application that
was used to create the item; a non-
PaperPort
®
item is represented by
a small rectangular thumbnail and
not an actual image.
Page View displays a close-up of a
single page and you can open a
PaperPort
®
item by double-
clicking on it. As long as you have
the appropriate application on
your computer to display it, you
can also double-click a non-
PaperPort
®
item to open it.
Organizing Your Items in Folders
PaperPort
®
has an easy-to-use filing system for organizing your items. The
filing system consists of folders and items that you select to view in Desktop
View. An item can be a PaperPort
®
item or a non-PaperPort
®
item:
■ Folders are arranged in a “tree” structure in the Folder View. You use this pane
to select folders and view their items in Desktop View.
■ You can simply drag and drop an item onto a folder. When the folder is
highlighted, release the mouse button and the item is stored in that folder.
■ Folders can be “nested”—that is, stored in other folders.
■ When you double-click a folder, its items (both PaperPort
®
MAX files and other
files) appear on the Desktop.
■ You can also use Windows
®
Explorer to manage the folders and items shown in
Desktop View.
Destop View displays items
as thumbnails
Page View displays each item
as a full page

14 - 3
USING SCANSOFT™ PAPERPORT
®
FOR BROTHER/TEXTBRIDGE
®
BHL-FB-MFC-5100C-FM5.5
Links to Many Other Applications
ScanSoft™ PaperPort
®
automatically recognizes many other applications on
your computer and creates a “working link” to them. The Link Bar at the bottom
of Desktop view shows icons of those linked applications. To use a link, drag an
item onto one of the icons to start the application represented by the icon. A
typical use of the Link Bar is to select an item and then fax it.
This sample Link Bar shows several applications with links to PaperPort
®
.
If PaperPort
®
does not automatically recognize one of the applications on your
computer, you can manually create a link using the Create New Link
command. (See PaperPort
®
in the On-Line-Documentation on the CD-ROM
for more information about creating new links.)
Using ScanSoft™ TextBridge
®
OCR
(Converting Image Text to Text You Can Edit)
Software by:
ScanSoft™ TextBridge
®
OCR is installed automatically with PaperPort
®
when
you install Multi-Function Link
®
Pro on your computer.
ScanSoft™ PaperPort
®
can quickly convert the text on a ScanSoft™ PaperPort
®
item (which is really just a picture of the text) into text that you can edit with a
word processing application. PaperPort
®
uses the optical character recognition
application ScanSoft™ TextBridge
®
, which comes with PaperPort
®
—OR—
PaperPort
®
uses your application if it is already on your computer. You can
convert the entire item, or by using the Copy As Text command, you can select
only a portion of the text to convert.
Dragging an item onto a word-processing link icon starts PaperPort
®
’s built-in
OCR application, or you can use your own OCR application.

USING SCANSOFT™ PAPERPORT
®
FOR BROTHER/TEXTBRIDGE
®
14 - 4
BHL-FB-MFC-5100C-FM5.5
Importing Items from Other Applications
In addition to scanning items, you can bring items into PaperPort
®
in a variety
of ways and convert them to PaperPort
®
(MAX) files in several different ways:
■ Print to the Desktop View from another application, such as Microsoft Excel.
■ Import files saved in other file formats, such as Windows
®
Bitmap (BMP) or
Tag Image File Format (TIFF).
Exporting Items in Other Formats
You can export or save PaperPort
®
items in several popular file formats, such as
BMP, JPEG, TIFF, or self-viewing. For example, to create a file for an Internet
Web site, export it as a JPEG file. Web pages often use JPEG files for displaying
images.
Exporting an Image File
1
Select the Export command from the File pull-down menu in the PaperPort
®
window. The Export ‘XXXXX’ As dialog box will be displayed.
2
Select the drive and directory where you want to store the file.
3
Enter the new file name and choose the file type or select a name from the File
Name text box. (You can scroll through the Directories and File Name listing
for prompting.)
4
Select the OK button to save your file, or Cancel to return to the PaperPort
®
without saving it.
Scanning a Document
TWAIN Compliant
The Brother Multi-Function Link
®
Pro software includes a TWAIN compliant
scanner driver. TWAIN drivers meet the standard universal protocol for
communicating between scanners and software applications. This means that
not only can you scan images directly into the PaperPort
®
viewer that Brother
included with your MFC, but you can also scan images directly into hundreds
of other software applications that support TWAIN scanning. These
applications include popular programs like Adobe Photoshop
®
, Adobe
PageMaker
®
, CorelDraw and many more.

14 - 5
USING SCANSOFT™ PAPERPORT
®
FOR BROTHER/TEXTBRIDGE
®
BHL-FB-MFC-5100C-FM5.5
Accessing the Scanner
To choose TWAIN-32 Brother MFL Pro Color as your scanner driver, select
it under the Select scanner—OR—Select source option in your software.
From the PaperPort
®
window, select Acquire from the File drop-down menu or
select the TWAIN or Scan button. The TWAIN-32 Brother MFL-Pro Color
Setup dialog box will appear:
Scanning a Document into the PC
1
Place the original face up in the ADF, or face down on the scanner glass.
2
Adjust the following settings, if needed, in the Scanner window:
• Resolution
• Scan Type (Black & White, Gray [Error Diffusion], True Gray, 256 Color
or 24-bit color)
• Brightness
• Contrast
• Size
3
Select the Start button from the scanner window.
When scanning is completed, press Cancel to return to the PaperPort
®
window.

USING SCANSOFT™ PAPERPORT
®
FOR BROTHER/TEXTBRIDGE
®
14 - 6
BHL-FB-MFC-5100C-FM5.5
Settings in the Scanner Window
Resolution:
Select the scanning resolution from the Resolution drop down list. Higher
resolutions take more memory and transfer time, but can achieve a finer scanned
image. You can choose:
• 100 × 100 dpi
• 150 × 150 dpi
• 200 × 200 dpi
• 300 × 300 dpi
• 400 × 400 dpi
• 600 × 600 dpi
• 1200 × 1200 dpi (Black & white, Gray [Error Diffusion], True Gray and
24-bit color only)
• 2400 × 2400 dpi (Black & white, Gray [Error Diffusion], True Gray and
24-bit color only)
• 4800 × 4800 dpi (Black & white, Gray [Error Diffusion], True Gray and
24-bit color only)
• 9600 × 9600 dpi (Black & white, Gray [Error Diffusion], True Gray and
24-bit color only)
Scan Type:
Black & White: Set the Scan Type to Black & White for text or line art.
Gray Scale: For photographic images, set the Scan Type to Gray (Error
Diffusion) or True Gray.
Colors: Choose either 256 Color, which scans up to 256 colors, 24-bit color
which scans up to 16.8 million colors. Although using 24-bit color creates an
image with the most accurate colors, the image file will be approximately three
times larger than a file created with 256 Color.
Brightness:
Brightness: Adjusting the brightness settings to obtain the best image. The
Brother Multi-Function Link
®
Pro offers 100 brightness settings (-50 to 50).
The default value is 0, representing an “average” setting.
You can set the brightness level by dragging the slidebar to the right to lighten
the image or to the left to darken the image. You can also type a value in the box
to set the settings.
If the scanned image is too light, set a lower brightness value and scan the
document again.
If the image is too dark, set a higher brightness value and scan the document again.

14 - 7
USING SCANSOFT™ PAPERPORT
®
FOR BROTHER/TEXTBRIDGE
®
BHL-FB-MFC-5100C-FM5.5
Contrast:
The contrast setting is adjustable only when you have selected one of the gray
scale settings, but it is not available when Black & White is selected as the gray
Scale.
Increasing the contrast level (by dragging the slidebar to the right) emphasizes
dark and light areas of the Image, while decreasing the contrast level (by
dragging the slidebar to the left) ravels more detail in gray areas. Instead of
using the slidebar, you can type a value in the box to set the contrast.
Size:
Set the Size to one of the following:
• Letter (8 1/2 × 11 in.)
• A4 (210 × 297 mm.)
• Legal (8 1/2 × 14 in.)
• A5 (148 × 210 mm.)
• B5 (182 × 257 mm.)
• Executive (7 1/4 × 10 1/2 in.)
• Business Card (90 × 60 mm.)
• Custom (User adjustable from 0.35 × 0.35 in. to 8.5 × 14 in.)
After you select a custom size, you can adjust the scanning area further by using
the left mouse button to drag the dotted outline of the scanning area. This is
required when you want to crop an image when scanning.
To scan business cards, select the Business Card size setting (90 × 60 mm), and
then place the business card face down at the center of scanner glass.
When scanning photographs or other images for use in a word processor or other
graphics application, you should try different settings for the contrast, mode and
resolution to see which settings best suit your needs.
Custom:
If you selected Custom as the size, type the Width and Length.
Or, you can check the Business Card Size box to adjust the scanning area to
business card or a custom size automatically.
Carrier sheets are available from your Dealer.

USING SCANSOFT™ PAPERPORT
®
FOR BROTHER/TEXTBRIDGE
®
14 - 8
BHL-FB-MFC-5100C-FM5.5
PreScanning an Image
PreScanning allows you to scan an image quickly at a low resolution. A
thumbnail version of the image will appear in the Scanning Area. This is only
a preview of the image so you can see how it will look. The PreScan button is
used to preview an image for cropping any unwanted portions from the image.
When you are satisfied with the preview, select the Start button from the
scanner window to scan the image.
How to Use PreScan to Adjust an Image:
1
Place the original face up in the ADF, or face down on the scanner glass.
2
In the Twain-32 Brother MFL Pro Color Setup dialog box, click the PreScan
button.
The entire original will be scanned into the PC and will appear in the Scanning
Area.
3
To crop a portion of the original to be scanned, drag any side or corner of the
dotted outline in the Scanning Area with the left mouse button. Adjust the dotted
outline until it surrounds only the portion of the original you wish to scan.
4
Place the original face up in the ADF again, if you used the ADF in step 1.
5
Adjust the settings for Resolution, Scan Type and Size in the Scanner window,
as needed.
6
Click Start.
This time only the selected area of the original will appear in the PaperPort
®
window.
7
In the PaperPort
®
window, use the options available to refine the image. (See
PaperPort
®
for Brother Online Documentation on the CD-ROM for details.)
Cropped ImagePreScanned Image

15 - 1
SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
15
BHL-FB-MFC-5100C-FM5.5
15
Setting Up and Using PC FAX
(For Windows
®
Only)
Introduction
This chapter outlines the basics of the Brother software, so you can get started
using the Multi-Function Link
®
Pro Suite software. Detailed installation and
setup instructions are in the On-Line Documentation section of the Brother CD-
ROM that is included with your MFC.
Multi-Function Link
®
Pro Suite software for your MFC includes ScanSoft™
PaperPort
®
for Brother and ScanSoft™ TextBridge
®
. (See Chapter 14 Scanner
and Using ScanSoft™ PaperPort® and TextBridge® OCR (For Windows® Only)
.)
Brother Resource Manager
The Brother Resource Manager application must be running for you to use your
MFC with your Windows
®
computer. Multi-Function Link
®
Pro Suite software
and the MFL Pro Suite Printer Driver automatically load the Resource Manager,
as needed. The Resource Manager allows the single bi-directional Parallel port
on the MFC to simulate a Communications port for faxing and scanning and to
simulate a Parallel port for Windows
®
GDI printing.
Check the online README.WRI file in the root directory of the
CD-ROM for last-minute important information and
troubleshooting tips that were not included in the On-Line
Documentation.

SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
15 - 2
BHL-FB-MFC-5100C-FM5.5
MFC Remote Setup
The MFC Remote Setup application allows you to quickly set up your MFC by
taking advantage of the ease and speed of programming on your PC. When you
access this application, the settings on your MFC will be downloaded
automatically to your PC and displayed on your computer screen. If you change
the settings, you can upload them directly to the MFC.
OK
This starts the process of uploading the data to the MFC and exiting the remote
setup program. If an error message is displayed enter the correct data again,
then click OK.
Cancel
This exits the remote setup application without uploading the data to the MFC.
Apply
This uploads the data to the MFC, but does not exit the remote setup application.
Print
This command prints the selected items on the MFC. You can not print the data
until it is uploaded to the MFC. Click Apply to upload the new data to the MFC
and click Print.
Export
This command saves the current configuration settings to a file.
Import
This command reads the settings from a file.
You can check the Ink Status in the Maintenance menu.

15 - 3
SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
PC FAX Sending (For Windows
®
Only)
The Brother PC FAX feature allows you to use your PC to send a file. You can
create a file in any application on your PC, and then send it as a PC FAX. You
can even attach a cover page note. All you have to do is set up the receiving
parties as Members or Groups in your PC FAX Address Book. Then you can use
the Address Book Search feature to quickly find them to address your fax.
Setting Up User Information
1
From the Start menu, select Programs, Brother, Brother MFL Pro Suite, and
then select PC-FAX Setting.
The Brother PC Fax Setup dialog box will appear:
2
Enter the required User information. This information is required to create the
Fax Header and Cover Page.
3
To save the User Information, click OK.
PC FAX is available in Black & White only.
Note
You can access the User Information from the FAX Sending dialog box by
clicking
. (See Sending a File as a PC-FAX Using the Facsimile Style, page
15-14
.)

SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
15 - 4
BHL-FB-MFC-5100C-FM5.5
Setting Up Sending
To access the Sending tab from the Brother PC-FAX Setup dialog box, click the
Sending tab.
Outside Line Access
Enter the number needed to access an outside line. This is sometimes required
by the local PBX telephone system.
Include Header
To add header information to the top of the fax pages being sent, check the
Header box.
Address Book File
You can select different database files for use with the Address Book. You must
enter the path and file name of the database file or use the Browse button to view
the file system to select the file.

15 - 5
SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
User Interface
Select the User Interface in the Sending tab. You have a choice of the Simple
Style or the Facsimile Style.
Simple Style
Facsimile Style

SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
15 - 6
BHL-FB-MFC-5100C-FM5.5
Setting Up Speed Dial
Access the Speed Dial tab from the Brother PC-FAX Setup dialog box by
clicking the Speed Dial tab. (To use this feature you must select the Facsimile
Style user interface.)
You can register any address or group on one of the ten Speed Dial buttons.
To register an address in a Speed Dial location:
1
Click the Speed Dial location you want to program.
2
Click the address or group you wish to assign to the Speed Dial location.
3
Click Add >> to program the Speed Dial location.
To clear a Speed Dial location:
1
Click the Speed Dial location you want to clear.
2
Click Clear.

15 - 7
SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
The Address Book
From the Start menu, select Programs, Brother, Brother MFL Pro Suite, and
then click Address Book.
The Brother Address Book dialog box will appear:

SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
15 - 8
BHL-FB-MFC-5100C-FM5.5
Setting Up a Member in the Address Book
In the Brother Address Book dialog box you can add, edit and delete stored
information for members and groups.
1
In the Address Book dialog box, click the icon to add a member.
The Brother Address Book Member Setup dialog box will appear:
2
In the Brother Address Book Member Setup dialog box, type the member’s
information. Name and Fax are required fields. Click OK to save the member’s
information.

15 - 9
SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
Setting Up a Group for Broadcasting
If you repeatedly send the same PC-FAX to multiple recipients, you can
combine members into a Group.
1
In the Brother Address Book dialog box, click the icon to create a group.
The Brother Address Book Group Setup dialog box appears:
2
Type the name of the new group in the Group Name field.
3
In the Available Names box, select each member to be included in the Group,
and then click Add >>.
Members you add to the group will be listed in the Group Members box.
4
After all the members have been added, click OK.
Editing Member Information
1
Select the Member or Group you want to edit.
2
Click the edit icon.
3
Edit the Member or Group information.
4
Click OK to save your changes.

SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
15 - 10
BHL-FB-MFC-5100C-FM5.5
Deleting a Member or Group
1
Select the Member of Group you want to delete.
2
Click the delete icon.
3
Click OK when the Delete OK? Dialog box appears.
Exporting the Address Book
You can export the Address Book to an ASCII text file (*.csv). If you wish, you
can create a Vcard for selected members that will be attached to all the sender’s
outgoing e-mail; a Vcard is an electronic business card that contains the sender’s
contact information.
To export the current telephone book:
1
From the Address Book select File, point to Export, and then click Text
—OR—Click Vcard and go to Step 5.
2
Select the data fields you wish to Export from the Available Items column, and
then click Add >>.
3
If you are exporting to an ASCII file, select Divide Character - Tab or
Comma. This selection inserts a Tab or Comma between each data field when
it is Exported.
4
Select OK to save the data.
Note
If you are creating a Vcard, you must first select the member.
Note
Select items in the order you want them listed.

15 - 11
SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
5
Type the name of the file, and then select Save.
Importing to the Address Book
You can import ASCII text files (*.csv) or Vcards (electronic business cards)
into your Address Book.
To import an ASCII text file:
1
From the Address Book select File, point to Import, and then click Text
—OR—Click Vcard and go to Step 5.
2
Select the data fields you wish to Import from the Available Items column, and
then click Add >>.
Note
If you selected Vcard in Step 1, the Save as type: will be Vcard (*.vcf).
Note
Select the fields from the Available Items list in the same order they are listed
in the Import text file.

SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
15 - 12
BHL-FB-MFC-5100C-FM5.5
3
Select Divide Character - Tab or Comma based on what file format you are
importing.
4
Select OK to import the data.
5
Type the name of the file, and then select Open.
Note
If you selected a text file in Step 1, the Files of type: will be Text file (*.csv).

15 - 13
SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
Setting Up a Cover Page
Access the Brother PC-FAX Cover Page Setup from the PC-FAX dialog box by
clicking . (See
Sending a File as a PC-FAX Using the Facsimile Style, page
15-14.)
The Brother PC-FAX Cover Page Setup dialog box will appear:
To
You can enter information in each field.
From
You can enter information in each field.
Comment
Type the comment you want to add to the cover page.
Select Cover Page Form
Select the cover page form you want.
Note
If you are sending a fax to multiple recipients, the recipient information will not
be printed on the Cover Page.

SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
15 - 14
BHL-FB-MFC-5100C-FM5.5
Import BMP file
You can insert a bitmap file, such as your company logo, in the cover page.
Select the BMP file by using the browse button, and then select the alignment
style.
Count Cover Page
When the Count Cover Page box is checked, the Cover Page will be included in
the page numbering. When this box is not checked, the Cover Page will not be
included.
Sending a File as a PC-FAX Using the Facsimile Style
1
Create a file in Word, Excel, Paint, Draw or any other application on your PC.
2
From the File menu, select Print.
The Print dialog box will appear:

15 - 15
SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
3
Select Brother PC-FAX as your printer, and then click OK.
The FAX Sending dialog box will appear:
4
Enter the fax number by using any of the following methods:
a. Enter the number using the dial pad.
b. Click any of the 10 Speed Dial buttons.
c. Click the Address Book button, and then select a Member or Group from
the Address Book.
5
To include a cover page, click Cover Page On, and then click the Cover
Page icon to enter or edit the cover page information.
6
Click Start to send the fax.
Redial
If you want to redial a number, click Redial to scroll through the last five fax
numbers, and then click Start.
Note
If you make a mistake you can click Clear to clear all the entries.
If you wish to cancel the fax, click Stop.

SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
15 - 16
BHL-FB-MFC-5100C-FM5.5
Sending a File as a PC-FAX Using the Simple Style
1
Create a file in Word, Excel, Paint, Draw or any other application on your PC.
2
From the File menu, select Print.
The Print dialog box will appear:
3
Select Brother PC-FAX as your printer, and then click OK.
The FAX Sending dialog box will appear:
4
In the To: field, type the fax number of the receiving party. You can also use the
Address Book to select destination fax numbers by clicking To: button. If you
made a mistake entering a number, click the Clear button to clear all entries.
5
To send a Cover Page and note, check Cover Page On.
Note
You can also click the to enter or edit the cover page information.

15 - 17
SETTING UP AND USING PC FAX (FOR WINDOWS
®
ONLY)
BHL-FB-MFC-5100C-FM5.5
6
When you are ready to send your fax, click the Send icon.
7
If you wish to cancel the fax, click the Cancel icon.

USING AUTOMATIC E-MAIL PRINTING
16 - 1
16
BHL-FB-MFC-5100C-FM5.5
16
Using Automatic E-Mail
Printing
For Windows
®
95, 98, 98SE, Me Only
Main Features
■ You can use Automatic E-Mail Printing with other E-mail software:
Brother Automatic E-Mail Printing has some extra functions that other E-mail
software, such as Netscape Navigator™ or MS Internet Mail, do not support.
■ Automatic E-Mail Printing can be configured for a multiple user account:
In Brother Automatic E-Mail Printing you can set up more than one e-mail
account on a single PC so you can print e-mail in each account automatically.
■ Automatic access to your specifed POP3 server at the specifed time:
You can specify the time when the Brother Automatic E-Mail Printing
automatically accesses the server to check for new mail.
■ Provides an “In Memory” printer driver:
You can receive and print e-mail data at the same time, by searching for a
specified character string in the mail header. It allows you to see the sender,
subject and relevant part of the mail content.
To Access the On-Line Documentation
To Install Automatic E-mail Printing (Optional Application)
1
Insert MFL Pro CD-ROM into your CD-ROM drive.
2
Click on Install Software from the main CD-ROM screen.
3
Click Automatic E-mail Printing.
The Automatic E-mail Print option is NOT available for Windows NT
®
4.0
and Windows
®
2000 Professional.
Note
After you have installed the Brother driver(s) for your model and operating
system, click View On-Line Documentation for operating instructions.
This is optional software and will not be required for printing, faxing and
scanning operations.
Before You Use this Software
Please read in the On-Line
Documentation on the CD-ROM. Check the online
README.WRI file in the root directory of the CD-ROM for last-
minute important information and troubleshooting tips not
included in the On-Line Documentation.

17 - 1
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™ /IBOOK™
17
BHL-FB-MFC-5100C-FM5.5
17
Using the Brother MFC with
a New Power Macintosh
®
G3, G4 or iMac
™/iBook™
Set Up Your USB-Equipped Apple
®
Macintosh
®
G3, G4 or iMac™ or iBook™ with
Mac OS 8.5-9.2
To work with your MFC, your USB-Equipped Apple
®
Macintosh
®
must be set
up with Mac OS 8.5-9.2. (The Brother Scanner Driver works only with Mac OS
8.6-9.2)
Using Brother Printer Driver with Your Apple
®
Macintosh
®
To select the Printer:
1
From the Apple menu, open the Chooser.
2
Click the MFL Pro Color icon. On the right side of the Chooser, click the
printer to which you want to print. Close the Chooser.
Note
Before you can connect the MFC to your Machintosh
®
, you must purchase a
USB cable that is no longer than 6 feet (1.8 meters).

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™/IBOOK™
17 - 2
To print the document:
3
From application software such as PaperPort
®
, click
File menu
and select
Page
Setup
. You can change the settings for
Paper Size
,
Paper Thickness
,
Paper
Source
,
Orientation
, and
Scaling
, then click
OK
.
4
From application software such as PaperPort, click
File menu
and select
Print
.
Click
Print
to start printing.
Note
If you want to change
Copies
,
Pages
,
Quality
,
Media Type
and
Color/Mono
,
select your settings before clicking
Print
.
Option Setup allows you to change
Document
and
Printing Options
.

17 - 3
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™/IBOOK™
Sending a Fax from Your Macintosh
®
Application
You can send a fax directly from your Macintosh
®
application using the
following steps:
1
Create a document in a Macintosh application.
2
To begin the fax transmission, select
Print
from the
File
menu.
The Printer dialog box appears:
When
Printer
is selected, the top button shows
Print
and the
Address
button is
grayed.
3
From the
Output
pull-down menu, select
Facsimile
.
When
Facsimile
is selected, the top button shows
Send Fax
and the
Address
button is available.

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™ /IBOOK™
17 - 4
BHL-FB-MFC-5100C-FM5.5
4
Click Send Fax.
The Send Fax dialog box appears:
The Send Fax dialog box has two list boxes. The left box shows all the
previously Stored Fax Numbers; the right box will show the Destination Fax
Numbers as you select them.
5
To address the fax, type a fax number in the Input Fax Number box.
—OR—
Select a name/number from the Stored Fax Numbers box, and then click
. Your recipient will appear in the Destination Fax Numbers box.
6
If you want to, you can add your new recipients to the Stored Fax Number at this
time by clicking New. (See
Adding a New Member, page 17-5.)
—OR—
You can add a new group by clicking Group. (See
Adding a New Group, page
17-6.)
7
If you are finished addressing your fax, click Send Fax.
Click OK to return to the Send Fax dialog box.
Note
You can select several stored numbers at once by using the Shift and Ctrl keys.
Note
To select and send only certain pages of the document, click OK to return to
the Print dialog box.
Note
If you click Send Fax without addressing your fax, the following error message
appears:

17 - 5
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™ /IBOOK™
BHL-FB-MFC-5100C-FM5.5
Setting Up Your Address Book
You can add new members and groups to your Address Book, even while you
are addressing a fax.
Adding a New Member
1
To add a new member to the Address Book, in the Facsimile dialog box click
Address.
The Address Book dialog box appears:
2
Click New. The following dialog box appears:
3
Type the name and fax number.
4
If you want to, you can store a comment in the Memo field if you wish (up to 15
characters).
5
Click OK to return to the Address Book dialog box.

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™/IBOOK™
17 - 6
Adding a New Group
You can set up a group of multiple recipients.
1
Click
Group
.
The Group Setting dialog box appears.
2
In the
Group Name
field, type a name for your Group.
3
From the
Stored Fax Numbers
box select the recipients for your Group, and
then click .
Your selection will appear in the box under the
Group Name
field.
4
Click
OK
.
The Address Book dialog box reappears:
5
Click
OK
.
The Print/Facsimile dialog box reappears:
6
If you are ready to send your fax, click
Send Fax
.
(Follow the steps on page 17-3 for sending a fax.)

17 - 7
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™ /IBOOK™
BHL-FB-MFC-5100C-FM5.5
Using Brother TWAIN Scanner Driver with
Your Apple
®
Macintosh
®
The Brother MFC software includes a TWAIN Scanner driver for Macintosh
®
.
This Macintosh
®
TWAIN Scanner driver can be used with application that
supports the TWAIN specification. You can use PaperPort
®
for scanning.

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™ /IBOOK™
17 - 8
BHL-FB-MFC-5100C-FM5.5
Accessing the Scanner
Run your PaperPort
®
software. You will see the PaperPort
®
icon in the upper
right hand corner of your screen. The first time you use the Brother TWAIN
driver, set it as the default by choosing the Select Source, then click the
PaperPort
®
icon. Afterward, for each original you scan choose
Acquire Image
by clicking the
PaperPort
®
icon. The Scanner setup dialog box will appear.
Scanning an Image into Your Macintosh G3, G4 or
iMac
1
Place the original in the ADF.
2
Adjust the following settings, if needed, in the scanner setup dialog box:
Resolution
Color Type
Brightness
Contrast
Scanning Area
3
Click Start.
When scanning is finished, the image will appear in your graphics application.

17 - 9
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™ /IBOOK™
BHL-FB-MFC-5100C-FM5.5
Settings in the Scanner Window
Image
Resolution
Choose the scanning resolution from the Resolution pop-up menu. Higher
resolutions take more memory and transfer time, but can achieve a finer scanned
image. (Each model has different resolutions. See Specification.)
Color Type
Black & White—Set the image Type to Black&White for text or line art. For
photographic images, set the image type to Gray (Error diffusion) or True Gray.
Gray (Error Diffusion)—is used for documents that contain photographic
images or graphics. (Error Diffusion is a method for creating simulated gray
images by placing black dots in a specific matrix instead of true gray dots.)
True Gray—also is used for documents containing photographic images or
graphics. This mode is more exact because it uses up to 256 shades of gray. It
requires the most memory and longest transfer time.
Colors—Choose either 256 Color, which scans up to 256 colors, 24-bit color
which scans up to 16.8 million colors. Although using 24-bit color creates an
image with the most accurate colors, the image file will be approximately three
times larger than a file created with 256 Color.

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™ /IBOOK™
17 - 10
BHL-FB-MFC-5100C-FM5.5
Scanning Area
Set the Size to one of the following:
• Letter (8.5 × 11 inches)
• A4 (210 × 297 mm)
• Legal (8.5 × 14 inches)
• A5 (148 × 210 mm)
• B5 (182 × 257 mm)
• Executive (7.25 × 10.5 inches)
• Business Card (90 × 60 mm)
• Custom (User adjustable from 0.35 × 0.35 inches to 8.5 × 14 inches)
After you choose a custom size, you can adjust the scanning area. Click and hold
the mouse button as you drag the mouse to crop the image.
Business Card Size
To scan business cards, select the Business Card size setting (90 × 60 mm) and
place the business card at the top center of a carrier sheet.
When scanning photographs or other images for use in a word processor or other
graphics application, it is a good idea to try different settings for the contrast,
mode and resolution to determine which settings look best.
Width: Enter the width of the custom size.
Length: Enter the length of the custom size.
Carrier sheets are available from your Dealer.

17 - 11
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™ /IBOOK™
BHL-FB-MFC-5100C-FM5.5
Adjust Image
Brightness
Adjust the brightness settings to obtain the best image. The Brother TWAIN
Scanner driver offers 100 brightness settings (-50 to 50). The default value is 0,
representing an “average” setting.
You can set the Brightness level by dragging the slidebar to the right to lighten
the image or to the left to darken the image. You can also type a value in the box
to set the setting. Click OK.
If the scanned image is too light, set a lower Brightness value and scan the
document again.
If the image is too dark, set a
higher Brightness value and
scan the document again.
Contrast
The Contrast setting is adjustable only when you have selected one of the gray
scale settings, but it is not available when Black & White is selected as the Gray
Scale.
Increasing the Contrast level (by dragging the slidebar to the right) emphasizes
dark and light areas of the image, while decreasing the Contrast level (by
dragging the slidebar to the left) reveals more detail in gray areas. Instead of
using the slidebar, you can type a value in the box to set the Contrast. Click OK.
Color Sync Dialog

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™ /IBOOK™
17 - 12
BHL-FB-MFC-5100C-FM5.5
Perceptual Matching—All the colors of a given gamut are scaled proportionally
to fit within another gamut. This intent pretty much maintain the balance
between the colors in the image. This intent is the best choice for realistic
images, such as scanned photographs.
Saturation Matching—The relative saturation of colors is maintained from
gamut to gamut. So basically the colors are shifted to the edge of the gamut to
get the most saturated color possible. Rendering the image using this intent
gives the strongest colors and is the best choice for bar graphs and pie charts, in
which the actual color displayed is less important than its vividness.
Relative Colorimetric Matching—The colors that fall within the gamuts of both
devices are left unchanged. Some colors in both images will be exactly the same,
a useful outcome when colors must match quantitatively. What that means is
that if the color is inside the gamut, it will stay the same color. However, if the
color is outside the gamut, it will be mapped to the edge of the gamut. This intent
is best suited for logos or “spot colors” where color must match.
Absolute Colorimetric Matching—A close appearance match may be achieved
over most of the tonal range, but if the minimum density of the idealized image
is different from that of the output image, the areas of the image that are left
blank will be different. Colors that fall within the gamuts of both devices are left
unchanged.
Scanner Profile
Select your Brother MFC.

17 - 13
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH
®
G3, G4 OR IMAC™ /IBOOK™
BHL-FB-MFC-5100C-FM5.5
PreScanning an Image
PreScanning allows you to scan an image quickly at a low resolution. A
thumbnail version will appear in the Scanning Area. This is only a preview of
the image, so you can see how it will look. The PreScan button is used to
preview an image for any unwanted portions. When you are satisfied with the
preview, click Start to scan the image.
1
Insert the original face up in the ADF, or face down on the scanner glass.
2
Click PreScan.
The entire original will be scanned into your Macintosh G3 or iMac and will
appear in the Scanning Area of the Scanner dialog box:
3
To scan a portion of the
prescanned image, click and
drag the mouse to crop it.
4
Insert the original face up in the ADF, or face down on the scanner glass again.
5
Adjust the settings for Resolution, Color Type (Gray Scale), Brightness,
Contrast, and Size in the Scanner Setup dialog box, as needed.
6
Click Start.
This time only the selected area of the original will appear in the Scanning Area.
7
In your editing software application, refine the image as usual.

IMPORTANT INFORMATION
18 - 1
18
BHL-FB-MFC-5100C-FM5.5
18
Important Information
Standard Telephone and FCC Notices
These notices are in effect on models sold and used in
the United States only.
When programming emergency numbers and/or making test calls to
emergency numbers:
■ Remain on the line and briefly explain to the dispatcher the reason for the call
before hanging up.
■ Perform these activities in the off-peak hours, such as early morning or late
evening.
This equipment complies with Part 68 of FCC Rules. On the rear panel of this
equipment is a label that contains, among other information, the FCC
Registration Number and Ringer Equivalence Number (REN) for this
equipment. You must, upon request, provide this information to your telephone
company.
You may safely connect this equipment to the telephone line by means of a
standard modular jack, USOC RJ11C.
An FCC compliant telephone cord with a modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone line or
premises wiring using a compatible modular jack that is Part 68 compliant. See
the Installation section of this manual for details.
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have those devices ring when your telephone number is
called. In most, but not all areas, the sum of the RENs of all devices connected
to one line should not exceed five (5). To be certain of the number of devices
you may connect to your line, as determined by the REN, you should contact
your local telephone company to determine the maximum REN for your calling
area. If your MFC-5100C damages the telephone line, the telephone company
may discontinue your service temporarily. If possible, they will notify you in
advance. But if advanced notice is not practical, you will be notified as soon as
possible. You will be informed of your right to file a complaint with the FCC.
Your telephone company may make changes to its facilities, equipment,
operations or procedures that could affect the proper functioning of your
equipment. If they do, you will be notified in advance to give you an opportunity
to maintain uninterrupted telephone service.

18 - 2
IMPORTANT INFORMATION
BHL-FB-MFC-5100C-FM5.5
If you experience trouble with your MFC-5100C, please contact a Brother
Authorized Service Center for information on obtaining service or repair. The
telephone company may ask that you disconnect this equipment from the line
until the problem has been corrected or until you are sure that the equipment is
not malfunctioning.
If you are not able to solve a problem with your MFC, contact Brother Customer
Service. (See
Brother Numbers, page i.)
WARNING
For protection against the risk of electrical shock, always disconnect all cables
from the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the
telephone company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the
result of your use of this information, including direct, special or consequential
damages. There are no warranties extended or granted by this document.
WARNING
Important—About the Interface Cable
This machine has been certified to comply with FCC standards, which are
applied to the USA only. The filter core supplied with your MFC should be
attached to the shielded interface cable according to FCC 15,27 (a). In addition,
a grounded plug should be plugged into a grounded AC outlet after checking
the rating of the local power supply for the printer to operate properly and
safely.
Federal Communications Commission (FCC)
Declaration of Conformity (For USA Only)
declares, that the products
Product Name: MFC-5100C
comply with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation.
Responsible
Party:
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700

IMPORTANT INFORMATION
18 - 3
BHL-FB-MFC-5100C-FM5.5
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
■ Consult the dealer or an experienced radio/TV technician for help.
Important
Changes or modifications not expressly approved by Brother Industries, Ltd.
could void the user’s authority to operate the equipment.
Industry Canada Compliance Statement
(For Canada Only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
International ENERGY STAR
®
Compliance
Statement
As an ENERGY STAR
®
Partner, Brother Industries,
Ltd. has determined that product meets the
E
NERGY STAR
®
guidelines for energy efficiency.

18 - 4
IMPORTANT INFORMATION
BHL-FB-MFC-5100C-FM5.5
Important Safety Instructions
1
Read all of these instructions.
2
Save them for later reference.
3
Follow all warnings and instructions marked on the product.
4
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
5
Do not use this product near water.
6
Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7
Slots and openings in the cabinet and the back or bottom are provided for ventilation; to
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug, or other similar surface. This product should never be placed
near or over a radiator or heater. This product should never be placed in a built-in
installation unless proper ventilation is provided.
8
This product should be operated from the type of power source indicated on the label. If
you are not sure of the type of power available, consult your dealer or local power company.
9
This product is equipped with a 3-wire grounding type plug, a plug having a third
(grounding) pin. This plug will fit into only a grounding-type power outlet. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your electrician to replace
your obsolete outlet. Do not defeat the purpose of the grounding-type plug.
10
Do not allow anything to rest on the power cord. Do not place this product where people
can walk on the cord.
11
If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the wall outlet does not exceed
15 amperes (USA only).
12
Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
13
Wait until pages have exited the machine before picking them up.
14
Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock.
Never spill liquid of any kind on the product.
15
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltage points and/or other risks, and may void your warranty. Refer all
servicing to Authorized Service Personnel. A list of Authorized Service Centers has been
included for your convenience, or you may contact Customer Service for your nearest
Brother Authorized Service Center. (See
Brother Numbers, page i. )
16
This product does not have an ON/OFF switch. Therefore, it is very important that you have
easy access to the main plug and the main socket to which the plug is connected, in case the
main power to the MFC must be disconnected quickly.
17
Unplug this product from the wall outlet and refer servicing to Authorized Service
Personnel under the following conditions:
A When the power cord is damaged or frayed.
B If liquid has been spilled into the product.
C If the product has been exposed to rain or water.
D If the product does not operate normally when the operating instructions are
followed. Adjust only those controls that are covered by the operating instructions.
Improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to normal operation.
E If the product has been dropped or the cabinet has been damaged.
F If the product exhibits a distinct change in performance, indicating a need for service.
18
To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).

IMPORTANT INFORMATION
18 - 5
BHL-FB-MFC-5100C-FM5.5
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother Industries, Ltd.
© Copyright 2000 Brother Industries, Ltd. All rights reserved.
Windows and Windows NT, Microsoft, MS-DOS, Excel and Word are
registered trademarks of Microsoft in the U.S. and other countries.
Macintosh and QuickDraw are a registered trademarks and iMac and iBook are
trademarks of Apple Computer, Inc.
PaperPort and TextBridge are registered trademarks of ScanSoft, Inc.
IBM, IBM PC and Proprinter are registered trademarks of International
Business Machines Corporation.
Hammermill and JetPrint PHOTO are a registered trademark of International
Paper.
Each company whose software title is mentioned in this manual has a Software
License Agreement specific to its proprietary programs.
All other brand and product names mentioned in this manual are
registered trademarks of their respective companies.

19 - 1
TROUBLESHOOTING AND ROUTINE MAINTENANCE
19
BHL-FB-MFC-5100C-FM5.5
19
Troubleshooting and
Routine Maintenance
Troubleshooting
Error Messages
As with any sophisticated office product, errors may sometimes occur. If this
happens, your MFC often identifies the problem and displays an error message.
The table below explains the most common error messages.
You can correct most problems by yourself. If you need additional help, call the
Brother fax-back system.
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the MFC. Calls must be made from within that country.
In USA: 1-800-521-2846
Or, visit us at: http://solutions.brother.com
ERROR MESSAGES
ERROR MESSAGE
CAUSE ACTION
CHECK
CARTRIDGE
An ink cartridge is not installed properly. Re-install the ink, seating it properly. See
page 19-16.
CHECK ORIGINAL Original was not inserted or fed properly, or
document scanned from ADF was longer
than about 40 inches (90cm).
See page 19-3.
CHECK PAPER
SIZE
You paper is not correct size. Reload the correct paper, and then press
Black Fax Start
.
CHECK PAPER MFC is out of paper.
Add paper, and then press Black Fax Start.
COMM. ERROR Poor phone line quality caused
communication error.
Try the call again. If problem continues,
call the telephone company to check your
phone line.
CONNECTION
FAIL
You tried to poll a fax machine that is not in
Polled Waiting mode.
Verify the other party’s polling setup.
COVER OPEN The scanner cover is not closed completely. Pull the Scanner Cover Release Button and
lift the top cover, then close it.
DISCONNECTED The other party or other party’s fax
machine terminated the call.
Try to transmit or receive again.
HIGH
TEMPERATURE
The print head detects high temperature. Use the MFC at the cool room or cool your
room.

TROUBLESHOOTING AND ROUTINE MAINTENANCE
19 - 2
BHL-FB-MFC-5100C-FM5.5
INK EMPTY One or more of the ink cartridges are
empty. The MFC will stop all print
operations (such as printing copies, faxes
and jobs from the PC). While memory is
available, black and white faxes will be
received into memory. If a sending
machine has a color fax, the MFC’s
“handshake” will request that the fax be
sent as black and white; if the sending
machine has the feature to convert it, the
color fax will be received into memory as a
black and white fax. MFCs connected with
a USB cable will be able to perform scan
operations; MFCs connected with a parallel
cable, will not scan.
To preserve good quality, the MFC
periodically cleans the print head. Also,
you can press Ink to start the cleaning when
needed. This cleaning process uses up ink
and can cause the ink to run out.
Replace the ink cartridges. See page. 19-16.
LOW
TEMPERATURE
The print head detects low temperature. Use the MFC at the warm room or warm
your room.
MACHINE ERROR
XX
MFC has a mechanical problem. Call Brother Customer Service.
In USA: 1-800-284-4329
In Canada: 1-877-BROTHER
In Montreal: 1-514-685-6464
NEAR EMPTY One or more of the ink cartridges are
running out of ink. The MFC will stop
receiving color faxes. The MFC’s
“handshake” will request that it be sent in
black and white; if the sending machine has
the feature to convert it, the color fax will
be received into memory as a black and
white fax.
Order a new ink cartridge. See page. ii.
NO RESPONSE/
BUSY
The number you dialed does not answer or
is busy.
Verify the number and try again.
NOT REGISTERED You tried to access a Speed Dial number
that is not programmed.
Set up the Speed Dial number.
See page 7-1.
OUT OF MEMORY The data is too large for the MFC’s
memory.
See page 10-2.
PAPER JAM The paper is jammed in the MFC. See page 19-3.
DOC. COVER
OPEN
The document cover is open. Remove any paper from the ADF and close
the document cover.
ERROR MESSAGES
ERROR MESSAGE
CAUSE ACTION

19 - 3
TROUBLESHOOTING AND ROUTINE MAINTENANCE
BHL-FB-MFC-5100C-FM5.5
Original Jams and Paper Jams
Based upon where the original or printed sheet is jammed, follow the
appropriate set of instructions to remove it.
Original is Jammed in the top of the ADF Unit
1
Remove any paper from
the ADF that is not
jammed.
2
Lift the ADF cover
3
Pull the jammed original
out to the right.
4
Close the ADF cover.
5
Press Stop/Exit.
Original is Jammed inside the ADF Unit
1
Remove any paper from the
ADF that is not jammed.
2
Lift the document cover.
3
Pull the jammed original
out to the right.
4
Close the document cover.
5
Press Stop/Exit.

TROUBLESHOOTING AND ROUTINE MAINTENANCE
19 - 4
BHL-FB-MFC-5100C-FM5.5
Printer Jam or Paper Jam
Remove the jammed paper depending on where it is jammed in the MFC.
Paper is jammed in the multi-purpose sheet feeder.
1
Remove any paper
from the multi-
purpose sheet feeder
that is not jammed.
2
Pull up the jammed
paper to remove it.
Note
If you have difficulty
removing the jammed paper,
press and hold the Paper
Release Lever as you pull out
the page.
Note
To improve the reliability of paper feeding, turn on Secure Feed mode by pressing
the
Ink
and
Scan to
keys simultaneously. The MFC will then feed paper more
securely, but paper feeding will take a longer time. To turn off the Secure Feed
mode, simultaneously press
Ink
and
Scan to
again.
Note
If
PAPER JAM
occurs frequently,
install the Card Stock Support in the
feeder and reload the paper.
Or, try reloading the paper
upsidedown.
Paper
Release
Lever
Card Stock Support

19 - 5
TROUBLESHOOTING AND ROUTINE MAINTENANCE
BHL-FB-MFC-5100C-FM5.5
Paper is jammed inside the MFC.
1
Open the Scanner Cover by
releasing the Scanner Cover
release lever and lifting the
Scanner Cover.
2
Remove the jammed paper.
3
Close the Scanner Cover.
Paper is jammed inside the front of the MFC.
Pull the paper toward you.
Note
p
If the jammed paper is under
the Print Head, unplug the
MFC, and then you can move
the Print Head to remove the
paper.
Scanner Cover

TROUBLESHOOTING AND ROUTINE MAINTENANCE
19 - 6
BHL-FB-MFC-5100C-FM5.5
Paper is jammed inside the back of the MFC.
If the paper rips, the pieces of paper may get stuck inside the back of the
machine.
1
Remove any paper from the multi-purpose sheet feeder that is not jammed.
2
Open the paper jam cover.
3
To loosen the paper, slide the paper width guide to the widest position.
4
Use tweezers to pull out the ripped pieces of paper.
5
Close the paper jam cover.
Paper Width Guides

19 - 7
TROUBLESHOOTING AND ROUTINE MAINTENANCE
BHL-FB-MFC-5100C-FM5.5
If You Are Having Difficulty with Your MFC
If you think there is a problem with your MFC, make a copy first. If the copy
looks good, the problem is probably not your MFC. Check the chart below and
follow the troubleshooting tips.
If you have any other problems, visit us at:
http://solutions.brother.com
DIFFICULTY SUGGESTIONS
Printing or Receiving Faxes
Condensed Print and Horizontal
Streaks / Top and Bottom of
Sentences Are Cut Off
If your copy looks good, you probably had a bad connection, with static or
interference on the phone line. If the copy looks bad, call Brother Customer
Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or
1-514-685-6464 (in Montreal).
Poor Quality Print Make sure the Printer Driver matches the type of paper you are using (see
page 12-2). If you are using plain paper, try using recommended special
paper (see Chapter 2). Don’t handle the paper until the ink is dry. Adjust
the Vertical Alignment ( See Print Quality Check, page 19-10).
Smudged stain on the top center of the
printer page
Change Paper Thickness to Thick in the Paper tab of the Print dialog box,
in the Printer Driver setting.
Printing Too Dark or Too Light Make sure your ink cartridges are fresh. Cartridges are good up to two
years, after that the ink may become clogged. Cartridge expiration dates are
printed on the package. Make sure the Printer Driver matches the type of
paper you are using (see page 12-2). Try using recommended special paper
(see Chapter 2). The recommended environment for your MFC is between
68°F to 91°F.
Printing Appears Dirty or Ink Seems
to Run
Make sure you are using the recommended paper (see Chapter 2). Don’t
handle the paper until the ink is dry.
The recommended environment for your MFC is between 68°F to 91°F.
White Lines in Text or Graphics Clean the print head (See Cleaning the Print Heads, page 19-9).
Stains Appear on the Reverse Side or
at the Bottom of the Page
Make sure the Printer Platen and Pick Up Roller are not dirty with ink mist.
(See page 19-16).
Vertical Black Lines When Receiving The sender’s scanner may be dirty. Ask the sender to make a copy to see if
the problem is with the sending machine. Try receiving from another fax
machine.
If the problem continues, call Brother Customer Service at 1-800-284-4329
(in USA), 1-877-BROTHER (in Canada) or 1-514-685-6464 (in
Montreal).
Received color fax prints only in
B & W.
Replace the color ink cartridges that are empty or nearly empty, and then
ask the other party to send the color fax again. (See Replacing the Ink
Cartridges, page 19-16.)
Left and Right margins are cut off Turn on Auto Reduction. (See Printing a Reduced Incoming Fax (Auto
Reduction), page 5-3.)
Phone Line or Connections
MFC Does Not Answer When Called Make sure the MFC is in the correct receiving mode for your setup (either
MANUAL, FAX ONLY, or EXT. TEL/TAD). Check for dial tone. If
possible, call your MFC to hear it answer. If there is still no answer, check
the telephone line cord connection. If there is no ringing when you call your
MFC, call your telephone company to check the line.
Sending Faxes
Poor Transmitting Quality Try changing your resolution to FINE or S.FINE. Make a copy to verify
your MFC’s scanner operation.

TROUBLESHOOTING AND ROUTINE MAINTENANCE
19 - 8
BHL-FB-MFC-5100C-FM5.5
Transmission Verification Report
says “Result:NG”
There is probably temporary noise or static on the line. Try sending the fax
again. If you send a PC FAX message and get “Result:NG” on the
Transmission Verification Report, your MFC may be out of memory. To
gain extra memory, you can turn off Fax Storage (See page 8-2), print fax
message in memory (See page 5-4) or cancel a delayed fax or polling job
(See page 5-6). If the problem continues, call the telephone company to
check your phone line.
Vertical Black Lines When Sending If the copy you made shows the same problem, your scanner is dirty
(See Cleaning the Scanner, page 19-15).
Handling Incoming Calls
MFC “Hears” Voice as CNG Tone If your MFC is set to Easy Receive ON, it is more sensitive to sounds. Your
MFC may mistakenly interpret certain voices or music on the line as a
calling fax machine and respond with fax receiving tones. Deactivate the
fax by pressing Stop/Exit. Try avoiding this problem by turning Easy
Receive to OFF. (See Easy Receive, page 5-3.)
Transferring a Fax Call to the MFC If you answered at the MFC, press Black Fax Start and hang up
immediately. If you answered at an extension phone, press your Fax
Receive Code (default setting is 51). When your MFC answers, hang up.
Custom Features on a Single Line If you have Call Waiting, Caller ID, Call Waiting/Caller ID, Ring Master,
Voice Mail, an alarm system or any other custom feature on a single phone
line with your MFC, it may create a problem sending or receiving fax data.
For example: If you are sending or receiving a fax message while a custom
feature signal comes through on the line, the signal can temporarily
interrupt or disrupt the fax data. Brother’s ECM feature should help
overcome this problem. This condition is related to the telephone system
industry and is common to all devices that send and receive information on
a single, shared line with custom features. If avoiding a slight interruption
is crucial to your business, a separate line with no custom features is
recommended.
Printer Difficulties
Horizontal lines appear in Text or
Graphics.
Clean the print head (See Cleaning the Print Heads, page 19-9). If you
clean the print heads five times and the print has not improved, call Brother
Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER
(in
Canada) or 1-514-685-6464 (in Montreal).
Scanning Difficulties
TWAIN Errors appear while scanning Make sure the Brother TWAIN Driver is selected as the primary source. In
PaperPort
®
, click File Select Source, highlight the Brother TWAIN Driver
and click Select.
Software Difficulties
Cannot perform ‘2 in 1’ printing. Check that the paper size setting in the application and in the printer driver
are the same.
Cannot print when using Paint Brush. Try setting the Display setting to ‘256 colors.’
Cannot print when using Adobe
Illustrator.
Try to reduce the printing resolution.
Thick line and thin line appear
alternately. (banding)
Turn OFF ‘Bi-Directional Printing’ from the ‘Quality/Color’ tab in the
printer driver.
There are some dense lines. Turn ON ‘Reverse Order’ from the ‘Paper’ tab in the printer driver.
When using ATM fonts, some
characters are missing or some
characters are printed in the same
place.
If you are using Windows
®
95 or 98, select ‘Printer Settings’ from the
‘Start’ menu. Open ‘Brother XXXX’ properties. Click ‘Spool Setting’ on
the ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format.’
DIFFICULTY SUGGESTIONS

19 - 9
TROUBLESHOOTING AND ROUTINE MAINTENANCE
BHL-FB-MFC-5100C-FM5.5
How to Improve Print Quality
Cleaning the Print Heads
Clean the print head if you get a horizontal line in the text or graphics on your
printed pages. There are two print heads; each contains two print cartridges. You
can clean either black and cyan, yellow and magenta or all four colors by
pressing Ink.
Caution
Do NOT clean the print head by touching it with your hand or a cloth.
1
Press Ink.
2
Press 1 to choose 1.CLEANING.
3
Press to choose the color you want to clean, and then press Menu/Set.
The MFC will clean the print head automatically. When cleaning is finished, the
MFC will go back online automatically.
Printing is slow. In the Quality/Color tab of the Print dialog box, select Auto in the
Document section.
True2Life is not working correctly. If the image data is not full color (such as 256 color) in your application,
True2Life does not function. Please use at least 24 bit color data with the
True2Life feature.
“Unable to write to LPT1” or “LPT1
already in use” Error Message
appears.
1.Make sure the MFC is on (plugged into the AC outlet) and that it is
connected directly to the computer using the IEEE-1284 bi-directional
parallel cable. The cable must not go through another peripheral device
(such as a Zip Drive, External CD-ROM Drive, or Switch box).
2.Make sure the MFC is not displaying an error message on the LCD.
3.Make sure no other device drivers, which also communicate through the
parallel port, are running automatically when you boot up the computer
(such as, drivers for Zip Drivers, External CD-ROM Drive, etc.).
Suggested areas to check: (Load=, Run=command lines in the win.ini file
or the Startup Group).
4.Check with you computer manufacturer to confirm that the computer’s
parallel port settings in the BIOS are set to support a bi-directional
machine, i.e., Parallel Port Mode-ECP
“MFC is Busy” or “MFC Connect
Failure” Error Message appears.
“MFC Connect Failure” If the MFC is not connected to your PC and you have loaded the Brother
software, the PC will show “MFC Connect Failure” each time you restart
Windows
®
. You can ignore this message or you can turn it off by deselect
the AutoLoad PopUp check box in the Brother Control Center chapter.
(See How to Turn Off AutoLoad, page 13-2.)
Note
If you clean the print head at least five times and the print has not improved, call
Brother Customer Service for assistance at 1-800-284-4329 (in
USA
),
1-800-853-6660 (
in Canada
), or 1-514-685-6464 (
in Montreal
).
DIFFICULTY SUGGESTIONS
or

TROUBLESHOOTING AND ROUTINE MAINTENANCE
19 - 10
Print Quality Check
If the print quality is not satisfactory, you can print a Print Quality Check Sheet
to help you identify settings you may need to change.
1
Press
Menu/Set
,
4
.
2
Press
Black Fax Start
.
The MFC begins printing the Print Quality Check Sheet.
The LCD shows:
3
Check the sheet to see if the quality and alignment are OK by following STEPs
A and B.
STEP A: Color Block Quality Check
The LCD shows:
Check the quality of the four color blocks in the sheet. (BLACK/CYAN/
YELLOW/MAGENTA).
If the quality is OK for all colors, press
1
(
YES
) to go to
STEP B
––
OR
––
If white horizontal lines appear in some color blocks below, press
2
(
NO
).
The LCD will ask you if the print quality
is OK for each color.
Press
2
(
NO
) for any color with a problem.
The LCD shows:
Press
1
(
YES
). the MFC will start cleaning the colors.
After cleaning is finished, press
Black Fax Start
. The MFC will start printing
the Print Quality Check Sheet again and then return to
STEP A
. If
STEP A
is
OK, press
1
to proceed to
STEP B
.
OK Poor
4.TEST PRINT
IS STEP “A” OK?
1.YES 2.NO
IS STEP “A” OK?
1.YES 2.NO
BLACK OK?
1.YES 2.NO
START CLEANING?
1.YES 2.NO

19 - 11
TROUBLESHOOTING AND ROUTINE MAINTENANCE
BHL-FB-MFC-5100C-FM5.5
STEP B: Alignment Check
The LCD shows:
Check the 600 DPI and 1200 DPI test prints to see if number 5 most closely
matches number 0. If the number 5 sample of both the 600 DPI and 1200 DPI
are the best matches, press
1 (YES) to finish STEP B––OR––
If another test print number is a better match for either 600 DPI or 1200 DPI,
press
2 (NO) to select it.
For 600 DPI, press the number of the test
print that most closely matches the
number 0 sample (1-8).
For 1200 DPI, press the number of the
test print that most closly matches the
number 0 sample (1-8).
4
Repeat Steps 1 and 2 (in Print Quality Check) to print another sample Print
Quality Check Sheet and then check it.
5
Press Stop/Exit.
When an ink head nozzle is clogged
the printed sample looks like this.
After the ink head nozzle is cleaned,
the horizontal lines are gone.
IS STEP “B” OK?
1.YES 2.NO
600 DPI
1200 DPI
}
}
Do NOT select
600DPI ADJUST
SELECT BEST #
1200DPI ADJUST
SELECT BEST #

TROUBLESHOOTING AND ROUTINE MAINTENANCE
19 - 12
BHL-FB-MFC-5100C-FM5.5
If you still see missing ink in this Print Quality Check Sheet, repeat the cleaning and
test print procedures at least five times. If ink is still missing after the fifth cleaning
and test print, replace the ink cartridge for the clogged color. (Perhaps the ink cartridge
was in your MFC over six months or the expiration date written on the cartridge
package has passed. Or, the ink may not have been stored properly before use.)
After replacing the ink cartridge, check it by printing another Print Quality
Check Sheet. If the problem still exists, repeat the cleaning and test print
procedures at least five times for the new ink cartridge. If ink is still missing,
call Customer Service at 1-800-284-4329 (
in USA), 1-877-BROTHER (in
Canada
) or 1-514-685-6464 (in Montreal).
Caution
Do NOT touch the print head. Touching the print head may cause permanent
damage and may void the print head’s warranty.
Packing and Shipping the MFC
Whenever you transport the MFC, use the packing materials that came with your
MFC. If you do not pack the MFC correctly, you could void your warranty.
Caution
■ Do NOT unplug the MFC after a print job until you hear the final click.
1
Remove all the ink
cartridges and attach the
white shipping cover.
(See
Replacing the Ink
Cartridges
, page 19-16.)
2
Attach the protective
yellow bar.
To attach the white shipping cover
Protective
Yellow Bar

19 - 13
TROUBLESHOOTING AND ROUTINE MAINTENANCE
BHL-FB-MFC-5100C-FM5.5
3
Unplug the MFC from the telephone wall socket.
4
Unplug the MFC from the AC outlet.
5
Unplug the Parallel cable or USB cable from the MFC.
6
Remove the telephone line cord, and place them in original packing materials or
protective wrapping.
7
Wrap the MFC in the plastic bag.
8
Place the MFC in the
original carton with the
original packing material.

TROUBLESHOOTING AND ROUTINE MAINTENANCE
19 - 14
BHL-FB-MFC-5100C-FM5.5
9
Pack additional parts
(cord and printed
materials) in the carton.
DO NOT pack the used
ink cartridges.
10
Close the carton.
Note
If you are returning the MFC to Brother as part of the Brother Exchange
Service, pack only the MFC. Keep all separate parts to use with your
“Exchange” machine.

19 - 15
TROUBLESHOOTING AND ROUTINE MAINTENANCE
BHL-FB-MFC-5100C-FM5.5
Routine Maintenance
Cleaning the Scanner
Unplug the MFC and lift the document cover. Clean the scanner glass and the
white film with isopropyl alcohol on a lint-free cloth.
Open the ADF cover. Clean the white bar and the glass strip under the bar with
isopropyl alcohol on a lint-free cloth.
Document
Cover
White Film
White Bar
Glass Strip

TROUBLESHOOTING AND ROUTINE MAINTENANCE
19 - 16
BHL-FB-MFC-5100C-FM5.5
Cleaning the MFC Printer Platen
WARNING
■ Be careful not to touch the paper feed star wheels and flat cable, and encode film.
■ Be sure to unplug the MFC from the AC power outlet before cleaning the printer
platen.
To clean your MFC printer platen, wipe it with a lint free cloth that is dry.
Replacing the Ink Cartridges
Your MFC is equipped with an ink dot counter that automatically monitors the
ink level in each color cartridge. When the counter detects an ink cartridge is
running out of ink, the MFC will notify you with a message on the LCD.
The LCD shows you which color cartridges are low or empty. Be sure to follow
the LCD prompts so you replace the color cartridges in the appropriate order.
When the ink cartridges are running low, you must use Ink to begin the
cartridge replacement (Steps 1 to 3). If the ink is empty, skip to Step 4.
1
Press Ink.
2
Press 2 to choose 2. REPLACE INK.
If one or more ink cartridges are empty, for example Black, the LCD shows INK
EMPTY BLACK and PLS OPEN COVER.
3
Pull the Scanner cover release lever and lift the Scanner cover.
Do NOT Touch!Clean Here
Flat Cable
Do NOT Touch!
Paper Feed Star Wheel
Do NOT Touch!
Encode Film

19 - 17
TROUBLESHOOTING AND ROUTINE MAINTENANCE
BHL-FB-MFC-5100C-FM5.5
4
Press the appropriate colored ink cartridge cover to open it, and then remove the
ink cartridge.
5
Open the new ink cartridge bag for the color shown on the LCD, and then take
out the ink cartridge.
6
Hold the new ink
cartridge as shown in
the illustration, and
then peel the sealing
tape from the side of
the ink cartridge.
Carefully peel the tape
in the direction away
from you.
7
Each color has its own correct position. Insert the new ink cartridge into its
carriage, and then close the ink cartridge cover by pressing until it clicks.
8
After installing the ink cartridges, close the Scanner cover. Your MFC prepares
for a “head cleaning” and goes online. The LCD prompts you to verify a new
ink cartridge was inserted for each color you removed. Example: DID YOU
CHANGE BLCK? 1. YES 2. NO.
If the ink cartridge you installed is not a brand new one, please make sure to
select 2.
9
For each new cartridge, press 1 on the dial pad to reset the ink dot counter for
that color automatically.
Note
To prevent spilling ink and staining your hands and clothing, remove the
sealing tape gently.
PUSH
PUSH
PUSHPUSH
Ink Cartridge CoversInk Cartridge Covers
Opening
Peel in the direction
away from you!

TROUBLESHOOTING AND ROUTINE MAINTENANCE
19 - 18
BHL-FB-MFC-5100C-FM5.5
The MFC will enter a cleaning cycle for approximately 3 minutes for each
replaced cartridge. The LCD alternately shows CLEANING and PLEASE
WAIT.
When the MFC completes the cleaning cycle, the LCD returns to Standby mode
(date and time).
WARNING
If ink gets in your eyes, irrigate them with water immediately and consult a
doctor if you are concerned.
Caution
■ DO NOT remove ink cartridges if you do not need to replace them. If you do
so, it may reduce the ink quantity and the printer will not know the quantity of
ink left in the cartridge.
■ DO NOT shake the ink cartridges, because the ink may spill when you take off
the sealing tape.
■ If ink stains your body or clothing, wash with soap or detergent immediately.
■ If you install an ink cartridge in the wrong color position, you must clean the
print head several times before you start printing (after correcting the cartridge
installation) because the colors were mixed.
■ Once you open an ink cartridge, install it in the MFC and use it up within six
months of installation. Use unopened ink cartridges by the expiration date
written on the cartridge package.
■ DO NOT refill the ink cartridges. Attempting to use refilled cartridges and using
incompatible inks may cause damage to the print head in this machine and such
damage will not be covered by warranty. Warranty coverage does not apply to
problems caused by the use of 3rd party ink or 3rd party ink cartridges. Use only
genuine Brother ink cartridges.
If you still cannot solve a problem with your MFC, call Brother Customer
Service (See
Brother Numbers, page i).
Note
If the INK EMPTY message is on the display after you have installed ink
cartridges, check that the ink cartridges are installed correctly.

S - 1
SPECIFICATIONS
S
BHL-FB-MFC-5100C-FM5.5
S
Specifications
Product Description
The MFC-5100C is a
5in1
Multi-Function Center: Color Printer, Color Copier
(multiple copies), Color Scanner, Plain Paper Fax and Color PC Fax (via your PC).
Fax
Compatibility ITU-T Group 3
Coding System MH/MR/MMR/JPEG
Modem Speed 14400/12000/9600/7200/4800/2400
Automatic Fallback
Document Size ADF Width: 5.8" to 8.5" (148 mm to 216 mm)
ADF Length: 5.7" to 14.0" (145 mm to 356 mm)
Scanner Width: Max. 8.5" (216 mm)
Scanner Length: Max. 11.7" (297 mm)
Scanning Width 8.2 inches (208 mm)
Printing Width 8 inches (203.2 mm)
Automatic Document
Feeder (ADF)
up to 30 sheets (20 lb.)
Multi-purpose Sheet
Feeder
100 Sheets (20 lbs.)
Printer Type Ink Jet
Gray Scale 256 levels (Error Diffusion)
Display LCD, 16 characters
Polling Types Standard, Sequential
Contrast Control Automatic/Super Light/Super Dark
(manual setting)
Resolution • Horizontal 203 dot/inch (8 dot/mm)
•
Vertical Standard — 98 line/inch (Black)
(3.85 line/mm)
—
196 line/inch (Color)
(7.7 line/mm)
Fine —
196 line/inch (Black/Color)
(7.7 line/mm)
Photo —
196 line/inch (Black)
(7.7 line/mm)
Superfine — 392 line/inch (Black)
(15.4 line/mm)

SPECIFICATIONS
S - 2
BHL-FB-MFC-5100C-FM5.5
Fax (Continued)
* “Pages” refers to the “Brother Standard Chart No. 1” (a typical business
letter, Standard resolution, MMR code). Specifications and printed materials
are subject to change without prior notice.
Printer
Printing
Memory Capacity 4 MB (up to 200 pages*)
Speed Dial 40 stations
Automatic Redial 3 times at 5 minute intervals
Auto Answer 0, 1, 2, 3, 4 or 5 rings
Communication Source Public switched telephone network
Operating Environment 50–95° F (10–35° C)
Best Print Quality 68–91° F (20–33° C)
Power Source 120V AC 50/60Hz
(USA, Canadian Version Only)
Power Consumption Standby: under 13.5 watts
Operating: under 40.0 watts
Dimensions 18.4 × 18.4 × 14.5 (inches)
468 × 467 × 368 (mm)
Weight 24.3 1b/11 kg
Print Method Piezo with 75 × 4 nozzles
Resolution 2400 × 1200 dots per inch (DPI)
1200 × 1200 dots per inch (DPI)
600 × 600 dots per inch (DPI)
600 × 300 dots per inch (DPI)
600 × 150 dots per inch (DPI)
Print Speed up to 10 pages/minute (Mono)
up to 8 pages/minute (Color)
Print Width 8 inches (203.2 mm)
Disk-Based Fonts 35

S - 3
SPECIFICATIONS
BHL-FB-MFC-5100C-FM5.5
Controller
Computer Requirements
Parallel Interface A bi-directional shielded parallel that is
IEEE 1284 compliant and no longer than 6 feet
(1.8m). You must attach the bundled filter core
and filter tie.
USB Interface A Standard Universal Serial Bus cable that is no
longer than 6 feet (1.8m).
Note
To meet FCC emission requirements for the MFC, you must attach the bundled
filter core and cable tie to the Parallel cable.
Processor
Minimum Speed
Minimum
RAM
Recommended
RAM
Available Hard
Disk Space
Minimum System Requirements
Computer Platform
& Operating System Version
95, 98, 98SE
Me
NT
®
Workstation 4.0
2000 Professional
XP
OS 8.5 – 8.51 (Printing Only)
OS 8.6 – 9.2
(Printing and Scanning)
Mac OS X v.10/10.1 (Printing Only)
Windows
®
Operating
Systems
Apple
iMac
TM
/iBook
TM
/
G3/G4 Operating
Systems
Pentium 75MHz
Pentium 150MHz
Pentium 75MHz
Pentium 133MHz
Pentium 233MHz
24MB
32MB
64MB
All base models meet minimun requirements
32MB
64MB
128MB
50MB
50MB
NOTE: USB is not supported under Windows
®
95 or Windows NT
®
4.0
All registered trademarks referenced herein are the property of their respective companies.
Printer Driver can be downloaded from http://solutions.brother.com

SPECIFICATIONS
S - 4
BHL-FB-MFC-5100C-FM5.5
Print Media
Consumable Items
Paper Input Automatic loading from the Multi-Purpose
Sheet Feeder
■ Paper type:
Plain paper, inkjet paper (coated paper),
glossy paper, transparencies and envelopes
■ Paper size:
Letter, Legal, A4, A5, B5, Executive,
envelopes (commercial No. 10, DL, C5),
Postcard, Index card.
Width 3.5–8.5" (89–216 mm)
Length 5.0–14" (127–356 mm)
Weight 17–32 lb (64–120 g/m
2
)
Thickness 0.003–0.006" (0.08–0.15 mm)
envelopes: up to 0.02" (0.52 mm)
postcard: up to 0.009" (0.23 mm)
index card: up to 0.006" (0.15 mm)
■ Maximum feeder capacity: Approx. 100
sheets of 20 lb (75 g/m
2
) plain paper.
Paper Output Approximately 50 sheets of plain paper
(Face up print delivery to the paper output tray)
To prevent smearing the ink, we recommend
removing printed pages from the paper output
tray immediately after they exit the machine.
Ink Black and 3 individual color ink cartridges separate
from the two print heads.
Service Life of Ink
Cartridge
Approximately 950 page/Black cartridge at 5%
coverage with 600 × 150dpi resolution (Draft).
Approximately 450 page/Color cartridge at 5%
coverage with 600 × 150dpi resolution (Draft).
Note
These numbers are based on consecutive printing; the
numbers will vary based on print frequency and number
of pages.
The MFC periodically cleans the print head to maintain
print quality. This process consumes a small amount of
ink.

G - 1
GLOSSARY
BHL-FB-MFC-5100C-FM5.5
G
Glossary
ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the
document feeder and fed one at a time automatically.
Auto Dial List A listing of names and numbers stored in Speed Dial memory, in numerical
order.
Automatic E-Mail Printing Software application that automatically prints incoming e-mail
messages on the MFC (on the CD-ROM).
automatic fax transmission Sending a fax without picking up the handset of an external or
extention phone.
Automatic Redial A feature that enables your MFC to redial the last fax number if the original
fax did not go through because the line was busy.
Backup Print Sets your MFC to print a copy of every fax that is received and stored in memory.
This is a safety feature so you will not lose messaage during a power failure.
beeper The sound the keys make when they are pressed, an error occurs or a document has been
received or transmitted.
beeper volume Volume setting for the beep when you press a key or make an error.
Brightness Changing the Brightness makes the whole image lighter or darker.
Broadcasting The ability to send the same fax message to more than one location.
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.
CNG tones The special tones (beeps) sent by fax machines during automatic transmission to
tell the receiving machine that they are a from fax machine.
communication error (or Comm. Error) An error during fax sending or receiving, usually
caused by line noise or static.
Coding Method Method of coding the information contained in a document. All fax machines
must use a minimum standard of Modified Huffman (MH). Your fax machine is capable of
greater compression methods, Modified Read (MR) and Modified Modified Read (MMR), if
the receiving machine has the same capability.
Compatibility Group The ability of one fax unit to communicate with another. Compatibility
is assured between ITU-T Groups.
Contrast Setting to compensate for dark or light documents, by lightening dark documents or
darkening light documents.
Delayed Fax Sends your fax at a later time that day.
Distinctive Ring A service purchased from the Telephone Company that provides another
phone number on an existing phone line. The Brother MFC uses the new number to simulate
a dedicated fax line.
Dual Access Your MFC can scan outgoing faxes or scheduled jobs into memory at the same
time it is sending a fax or receiving or printing an incoming fax.

GLOSSARY
G - 2
BHL-FB-MFC-5100C-FM5.5
Easy Receive Enables your MFC to respond to CNG tones if you interrupt a fax call by
answering it.
ECM (Error Correction Mode) Detects errors during fax transmission and resends the
page(s) of the document that had an error.
E-Mail Printing Software application that automatically retrieves your e-mail messages from
your POP3 server and prints them on your MFC.
extension phone A telephone on the fax number that is plugged into a separate wall jack.
external phone A TAD (telephone answering device) or telephone that is plugged into the
EXT jack of your MFC.
Fax Activity Report Lists information about the last 200 incoming and outgoing faxes. TX
means Transmit. RX means Receive.
Fax Forwarding Sends a fax received in memory to another preprogrammed fax number.
Fax Storage You can print stored faxes later, or retrieve them from another location using Fax
Forwarding, Paging, or Remote Retrieval functions.
fax tones The signals sent by sending and receiving fax machines while communicating
information.
Fine Mode Resolution is 196
× 203 dpi. It is used for small print and graphs.
gray scale The shades of gray available for copying and faxing photographs.
group number A combination of Speed Dial numbers that are stored on a Speed Dial for
Broadcasting.
Ink button Cleans the print head and/or resets the ink dot counter after replacing an ink
cartridge.
interval The preprogrammed time period between automatically printed Activity Reports. You
can print Activity Reports on demand without interrupting this cycle.
LCD (liquid crystal display) The display screen on the MFC that shows interactive messages
during On-Screen Programming and defaults to the date and time when the machine is idle.
manual fax When you lift the handset of your external telephone so you can hear the receiving
fax machine answer before you press Start to begin transmission.
Multi-Function Link Pro
®
Suite Turns your MFC into a printer and a scanner and enables PC
faxing using the MFC.
Next Fax Reservation Dual Access accepts the next original in the ADF for transmission
while the Memory is full.
OCR (optical character recognition) The bundled ScanSoft™ TextBridge
®
software
application converts an image of text to text you can edit.
Out of Paper Reception Receives faxes into the MFC’s memory when the machine is out of
paper.
Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static
on overseas phone lines.
Paging Feature enables your fax unit to call your pager when a fax is received into its memory.
Pause Allows you to place a 3.5 second delay in the dialing sequence stored on Speed Dial
numbers.

G - 3
GLOSSARY
BHL-FB-MFC-5100C-FM5.5
Photo mode A resolution setting that uses varying shades of gray for the best representation of
photographs.
Polling The process of a fax machine calling another fax machine to retrieve waiting fax
messages.
printer alarm Audible alarm when the printer is not able to print.
Pulse (For Canada Only) A form of rotary dialing on a telephone line.
Real Time Transmission When memory is full, you can send documents in real time.
Reduction Reduces the size of incoming faxes.
remaining jobs You can check which jobs are waiting in memory and cancel jobs individually.
Remote Activation Allows you to transfer a fax call, answered at an external or extension
phone, to the MFC.
Remote Retrieval Access The ability to access your MFC remotely from a touch tone phone.
Remote Retrieval Access Code The four-digit code (159 ) that allows you to call and
access your MFC from a remote location.
Resolution The number of vertical and horizontal lines per inch. See: Standard, Super Fine and
Photo.
Ring Delay The number of rings before the MFC answers in FAX mode.
Ring Volume Volume setting for the MFC’s ring.
scanning The process of sending an electronic image of an original paper document into your
computer.
ScanSoft™ PaperPort
®
for Brother Document management application where you can
view received faxes and scanned image.
speed dial A preprogrammed number for easy dialing. You must press the
Search/Speed Dial button and then
#, two digit code to start the dialing process.
Standard resolution 98
× 203 dpi. It is used for regular size text and quickest transmission.
Station ID The stored information that appears on the top of faxed pages. It includes the
sender’s name and fax number.
Super fine resolution 392
× 203 dpi. Best for very small print and line art.
TAD (telephone answering device) You can connect an external TAD to the EXT. jack of
the MFC for EXT. TEL/TAD mode.
Temporary Settings You can select certain options for each fax transmission without
changing the default settings.
transmission The process of sending documents over the phone lines from your MFC to the
receiving fax machine.
Transmission Verification Report A listing of each transmission, that shows its date, time
and number.
True 2 Life Adjusts the color in the image for better print quality by improving sharpness, white
balance and color density.
User Settings A printed report that shows the current settings of your MFC.

INDEX
I - 1
BHL-FB-MFC-5100C-FM5.5
Index
A
access codes, storing and dialing 7-4
accessories and supplies ii
ADF (Automatic Document Feeder) 6-1
ADF cover 19-3
alternating displays 3-1
assembly 2-6
extension 2-8
grounded 3-prong plug 2-7
ink cartridges, installing 2-10
loading paper 2-9
paper tray 2-8
paper wire extension 2-8
automatic
dialing 7-4
fax receive 5-1
fax redial 6-5
transmission 6-5
B
Broadcasting 7-5
setting up Groups for 7-3
Brother
accessories and supplies ii
Brother numbers i
Customer Service i
fax-back system i
Frequently Asked Questions (FAQs) i
product support i
test sheet, sending 1-2
Warranties iii, iv, vi
Brother Control Center
using and configurating 13-1 to 13-15
C
canceling
fax forwarding 8-4
fax jobs in memory 5-6
jobs awaiting redial 6-7
paging 8-4
scheduled job 5-6
cleaning
cycle 2-12
print head 19-9
printer platen 19-16
scanner 19-15
CNG tones 1-5
connecting 2-1
external TAD 2-13
external telephone 2-13
control panel, overview 1-3
copy
brightness 10-6
color adjustment 10-10
contrast 10-10
default settings 10-9
enlarging 10-3
keys 10-3
multiple 10-1
paper 10-6
quality 10-4, 10-9
reducing 10-3
scanner glass 10-2
single 10-1
sorting 10-7
temporary settings 10-3
Credit Card Numbers 7-4
custom telephone features 2-18, 19-8

I - 2
INDEX
BHL-FB-MFC-5100C-FM5.5
D
Date and Time 4-2
Delayed Batch Transmission 6-8
Delayed Fax 6-8
dialing
a pause 7-6
access codes and credit card numbers
7-4
automatic fax redial 6-5
Fax Redial 7-6
Groups 7-5
Search 7-4
Speed Dial numbers 7-4
drivers
Macintosh 17-1
printer 12-1
TWAIN Compliant 14-4
Dual Access 6-5
E
Easy Receive 5-3
ECM (Error Correction Mode) 1-6
entering text 4-3
envelopes 2-4, 2-5
error messages on LCD 19-1
BLCK 1. YES 2. NO 19-17
CHECK PAPER 19-1
CLEANING 19-18
CLEANING BLACK 2-12
COMM. ERROR 19-1
DID YOU CHANGE 19-17
INK EMPTY 19-2
MEMORY FULL 19-2
NOT REGISTERED 19-2
OUT OF MEMORY
while scanning a document 6-6, 10-2
extension telephone, using 5-4
external telephone 2-13
F
fax codes
Fax Receive Code 5-4
Remote Retrieval Access Code 8-3
Telephone Answer Code 5-4
troubleshooting 5-4
Fax Forwarding 8-1
changing remotely 8-4, 8-5
programming a number 8-1
Fax Receive Code 5-3, 5-4
Fax Storage 8-2
printing from 5-4
turning on 8-2
fax, stand-alone
receiving 5-1
difficulty 19-7
erasing from the memory 8-4
forwarding 8-1, 8-4
polling 5-5
reducing to fit on paper 5-3
retrieving from a remote site 8-5
ring delay, setting 5-2
sending
automatic transmission 6-5
canceling from memory 6-7
color fax 6-5
contrast 6-4
delayed 6-8
from memory (dual access) 6-5
manual transmission 6-5
overseas 6-7
polling 6-9
Real Time Transmission 6-6
resolution 6-4
FCC notices 18-1
G
gray scale S-1
Groups for Broadcasting 7-3
H
HELP 3-1, 9-2

INDEX
I - 3
BHL-FB-MFC-5100C-FM5.5
I
ink cartridges 2-1, 2-11, 2-12
Ink Dot Counter 2-12
Ink Management 1-3
installing 2-10
replacing 19-16
J
jacks 2-15, 2-16
convert to RJ11 jack 2-16
EXT. jack
external telephone 2-13
TAD (answering machine) 2-13
triplex adapter 2-16
jams
original 19-3
paper 19-3
L
LCD (Liquid Crystal Display) 1-3, 3-1
M
Macintosh
®
G3, G4 or iMac™ or iBook™
17-1
maintenance, routine 19-15
manual
receive 5-1
transmission 6-5
Memory Storage 4-5
Menu mode 3-1
programming at-a-glance 3-1
multi-line connections (PBX) 2-17
multi-purpose sheet feeder 2-8
loading paper 2-9
O
Options key (copying) 10-5
Brightness 10-5
Paper Size 10-5
Paper Type 10-5
sorting 10-5
Special Copy Options 10-5
P
packing list 2-1
Paging 8-1, 8-2
programming your pager number 8-1
Paper 2-3
capacity 2-4
jam 19-3
loading 2-9
Size 4-1
size of original 6-1
Specifications 2-4
Type 4-1
PaperPort
accessing 14-5
exporting 14-4
importing 14-4
uninstall 14-1
PC FAX (For Windows
®
) 15-3
sending
address book 15-7
cover page 15-13
facsimile style 15-14
group 15-9
setting up 15-3
simple style 15-16
phone line
connections 2-14
difficulties 19-7
multi-line (PBX) 2-17
roll-over lines 2-15
two-line phone system 2-15
Polling
receiving 5-5
sending 6-9
sequential receiving 5-5
power 2-2, 2-7
cord 2-7
electrical outlet 2-7
failure 4-5
print
area 2-5
difficulty 19-7
fax from memory 5-4

I - 4
INDEX
BHL-FB-MFC-5100C-FM5.5
Improving quality 19-9
jams 19-4
resolution S-2
size 2-4
specifications S-2
Q
Quality key (copying) 10-3, 10-4
R
Receive mode
EXT.TEL/TAD 5-1
FAX ONLY 5-1
MANUAL 5-1
Redial/Pause 1-3, 6-5
reducing
copies 10-3
long faxes 5-3
Remote Retrieval 8-1
access code 8-2, 8-3
changing settings 8-3
commands 8-4
getting your faxes 8-5
Reports 9-1
Transmission Verification 9-2
resolution
fax (standard, Fine, SuperFine, Photo)
S-1
print S-2
Scan 14-6
setting for next fax 6-4
Ring Delay, setting 5-2
S
Safety Instructions 18-4
Scanner Cover Release Lever 2-10
Scanning into PC 14-5
ScanSoft™ PaperPort® 14-1
Scansoft™ TextBridge® OCR 14-3
Search, for stored numbers 7-4
Setup
Date and Time 4-2
Station ID (fax header) 4-2
shipping the machine 19-12
software
Brother Control Center 13-1
ScanSoft™ Paper Port® 14-1
Speed Dial 1-3
changing 7-2
dialing 7-4
storing 7-1
T
TAD (Telephone Answering Device) 1-6,
2-14, 2-16, 2-17, 5-1
TAD (Telephone Answering Device),
external
connecting 2-13
receive mode 5-1
Temporary Copy Settings 10-3
text, entering 4-3 to 4-4
Special Characters 4-3
Tone Signals on Pulse Line 7-6
troubleshooting 19-1
error messages on LCD 19-1
if you are having difficulty 19-7
incoming Calls 19-8
phone line difficulty 19-7
printer difficulties 19-8
printing or receiving faxes 19-7
sending faxes 19-7
two-line phone system 2-15, 2-16, 2-17

I - 6
INDEX
BHL-FB-MFC-5100C-FM5.5

REMOTE RETRIEVAL ACCESS CARD
R - 1
BHL-FB-MFC-5100C-FM5.5
Remote Retrieval Access Card
If you plan to receive fax messages while away from your machine, carrying the
Remote Retrieval Access Card printed below will serve as a convenient reminder of
the retrieval procedures. Simply cut out the card and fold it to fit your wallet or
organizer. Keeping it handy will help you derive the full benefit of your machine’s
forwarding, paging and remote retrieval features.
Using Remote Retrieval Access Code
1
Dial your fax number from a fax machine using touch tone.
2
When your MFC answers, immediately enter your
Remote Retrieval Access Code (159 ).
3
Your MFC signals the kinds of messages received:
1 long beep — Fax message(s)
No beeps — No messages.
4
After 2 short beeps, enter a command.
5
Press
9 0
to reset your MFC when you finish.
6
Hang up.
1
4
Press
9 7 1
1 long beep — Fax message(s)
3 short beeps — No messages
CHANGE ANSWER MODE
Press
9 8
then for EXT. TEL/TAD, press
1
.
FAX, press
2
.
EXIT REMOTE OPERATION
Press
9 0
.
C
HECK
R
ECEIVING
S
TATUS
R
EMOTE
R
ETRIEVAL
A
CCESS
C
ARD
Fold Fold

R - 2
REMOTE RETRIEVAL ACCESS CARD
BHL-FB-MFC-5100C-FM5.5
Press
Menu/Set
,
2
,
5
,
3
.
fax number where you want your fax messages forwarded
followed by .
Program Fax Forwarding Number,
press
4
. Enter the new
Turn Fax Storage on
, press
6
.
Turn Fax Storage off
, press
7
.
RETRIEVE A FAX
Press
9 6
then to
Retrieve all faxes
, press
2
,
then enter the number of remote fax machine, and then press
. After the beep, hang up and wait.
Erase all fax messages
, press
3
.
Changing Remote Retrieval Access Code
1
2
Enter a three-digit number from 000 to 999.
The cannot be changed.
3
Press
Menu/Set
.
4
Press
Stop/Exit
.
Remote Commands
CHANGE PAGING/FAX FORWARDING SETTING
Press
9 5
.
then to Turn feature off
, press
1
.
Select Fax Forwarding
, press
2
.
Select Paging
, press
3
.
3
2
Fold Fold

EQUIPMENT ATTACHMENT LIMITATIONS
(For Canada Only)
NOTICE:
The industry Canada label identifies certified equipment. This certification
means that the equipment meets telecommunications network protective,
operational and safety requirements as prescribed in the appropriate Terminal
Equipment Technical Requirements document(s). The Department does not
guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
Caution:
Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or electrician,
as appropriate.
NOTICE:
The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed
to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement
that the sum of the Ringer Equivalence Numbers of all the devices does not
exceed 5 REN=0.3

These machines are made for use in the USA and CANADA only. We cannot recommend
using them overseas because it may violate the Telecommunications Regulations of that
country and the power requirements of your multi-function center may not be compatible
with the power available in foreign countries. Using USA or CANADA models overseas is
at your own risk and will void your warranty.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807–0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
®

