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17SMART FUNCTIONS
ENGLISH
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with the
or logo.
The LG ThinQ application allows you to
communicate with the appliance using a smartphone.
LG ThinQ Application Features
• Smart Diagnosis™
- This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
NOTE
• This information is current at the time of publication.
The application is subject to change for product
improvement purposes without notice to users.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google
Play Store or Apple App Store on a smartphone.
Follow instructions to download and install the
application.
Smart Diagnosis™ Feature
This feature is only available on models with the
or logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors
such as, but not limited to, Wi-Fi unavailability,
Wi-Fi disconnection, local app store policy, or app
unavailability.
• The feature may be subject to change without prior
notice and may have a different form depending on
where you are located.
Using Audible Diagnosis to Diagnose
Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the
instructions for audible diagnosis provided in the LG
ThinQ application.
1
Open the refrigerator door.
2
Hold the mouthpiece on your phone in front of
the speaker that is located on the right hinge
of the refrigerator door
3
Press and hold the Freezer button for three
seconds while continuing to hold your phone
to the speaker.
4
After you hear three beeps, release the
Freezer button.
5
Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown
is over and the tones have stopped, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while the
tones are being transmitted.
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