Make sure all parts and accessories are included in the product package. If you have a problem with the oven or accessories, contact a local Samsung customer center or your retailer.
Oven at a glance
The oven comes with different accessories that help you prepare different types of food.
| Roller ring | Put in the center of the base. It supports the turntable. |
| Turntable | Put on the roller ring with the center fitting the coupler on the microwave’s floor. It serves as a cooking base. |
NOTE
Turntable
Remove all packing materials inside the oven.Install the roller ring and turntable. Check that the turntable rotates freely.
Clean the oven regularly to prevent impurities from building up on or inside the oven. Also pay special attention to the door, door sealing, and turntable and roller ring (applicable models only).
If the door won’t open or close smoothly, first check if the door seals have built up impurities. Use a soft cloth and soapy water to clean both the inner and outer sides of the oven. Rinse and dry well.
To remove stubborn impurities with bad smells from inside the oven
To clean inside swing-heater models
To clean the upper area of the cooking chamber, lower the top heating element by 45° (A) as shown. This will help you clean the upper area. When done, reposition the top heating element.
CAUTION
WARNING
This oven has no user-removable parts inside. Do not try to replace parts or repair the oven yourself.
Before you use the microwave for the first time, there is some basic information you should know. This information starts below.
NOTE
It is important to set the correct clock time to ensure correct automatic operations.
To reduce power consumption when not using the oven, use the power saving function of the oven.
Auto power saving
To prevent accidents, Child Lock disables all controls except for the Eco button. Hold down STOP/CANCEL for 3 seconds to activate. Hold down STOP/CANCEL again for 3 seconds to deactivate.
You can mute or unmute the sounds (beeps or melody) made by the oven.
Microwaves are high-frequency electromagnetic waves. The magnetron built into the oven generates microwaves which cook or reheat food without deforming or discolouring it.
NOTE
The cooked food retains heat in its core after cooking is complete. This is why you must observe the standing times specified in this manual, which ensures food cooks evenly down to the core.
Cookware used for Microwave Mode must allow microwaves to pass through and penetrate food. Metals such as stainless steel, aluminum, and copper reflect microwaves. Therefore, do not use cookware made of metallic materials. Cookware marked microwave - safe is always safe for use. For additional information on appropriate cookware, refer to the following guide.
Requirements:
The front panel comes in a wide range of materials and colors. For improved quality, the actual appearance of the oven is subject to change without notice.
To cook food
NOTE
When cooking is complete, the oven beeps 4 times. Use oven gloves to take out the food.
To defrost frozen food
NOTE For more information, see the Defrost section on page 41.
Microwave
This is the basic function of this microwave oven. The power level is set to High by default.
Cooking time
Follow these steps to set or change the cooking time. By default, the power level is set to High.
Use the number buttons to set the cooking time (max: 99 min 99 sec). The time area consists of the minute and second elements.
To set a cooking time of 25 minutes, for example, press 2 and 5 for the minutes, then 0 and 0 for the seconds.
NOTE
Time increment
You might want to add extra time to the current cooking time while cooking is in progress. Time can be added in 30 second intervals.
NOTE This button is not enabled when you use Auto mode.
Power level
Select the cooking time, and then choose the power level before pressing the Start button.
NOTE To check the current power level while cooking is in progress, press Power Level.
Sensor Cook
For inexperienced cooks, the oven offers a total of 9 Sensor Cook programs in 6 different categories. Take advantage of this feature to save time or shorten your learning curve. The cooking time and temperature will be adjusted according to the selected recipe.
Sensor cook guide
The following table presents auto programs for cooking, roasting, and baking. The table contains food quantities, weight ranges, and appropriate recommendations. Cooking modes and times have been pre-programmed for your convenience.
Code/Food | Serving Size | Instruction | |
1. Popcorn | 3.0 to 3.5 oz. (1 package) | Use only one microwave popcorn bag at a time. Be careful when removing the heated bag from the oven and opening it. Let the oven cool for at least 5 minutes before using it again. | |
2. Potato | 1 to 6 pcs | Pierce each potato several times with a fork. Place on the turntable in a spokelike fashion. After cooking, let the potatoes stand for 3-5 minutes. Let the oven cool for at least 5 minutes before using it again. | |
3. Pizza | 2 to 4 slices | Place 2-4 pizza slices on a microwave-safe plate with the wide ends of the slices towards the outside edge of the plate. Do not let the slices overlap. Do not cover. Let the oven cool for at least 5 minutes before using it again. | |
4. Veggies | 1. Fresh Vegetables | 1 to 4 servings | Place the food in a microwave-safe ceramic, glass, or plastic dish and add 2-4 tbs. water. Cover with vented plastic wrap, and then cook. Stir before letting stand. Let the oven cool for at least 5 minutes before using it again. |
2. Frozen Vegetables | 1 to 4 servings | ||
5. Beverage | 8 to 10 oz. | Use a measuring cup or mug and do not cover. Place the beverage in the oven. After heating, stir well. Let the oven cool for at least 5 minutes before using it again. | |
6. Reheat | 1. Dinner Plate | 1 serving | Use only precooked, refrigerated foods. Cover the plate with vented plastic wrap or waxed paper tucked under the plate. If the food is not as hot as you would like after using the "Sensor” function, continue heating using additional time and power. Let the oven cool for at least 5 minutes before using it again. Contents: 3-4 oz. meat, poultry, or fish (up to 6 oz. with bone) / cup starch (potatoes, pasta, rice, etc.) / cup vegetables (about 3-4 oz.) |
| 2. Casserole | 1 to 4 servings | Cover the plate with vented plastic wrap. If the food is not as hot as you would like after using the "Sensor Cook” function, continue heating using additional time and power. Stir the food once before serving. Let the oven cool for at least 5 minutes before using it again. Contents: Casseroles, soup, refrigerated foods. |
| 3. Pasta/Soup | 1 to 4 servings | |
Healthy Cooking
For healthier alternatives, the oven offers a total of 10 Healthy Cook programs. Take advantage of this feature to save time or shorten your learning curve. The cooking time and temperature will be adjusted according to the selected recipe.
Healthy Cooking guide
The following table lists auto programs for cooking. The table contains food quantities, weight ranges, and appropriate recommendations. Cooking modes and times have been preprogrammed for your convenience.
Code | Food | Serving Size | Instructions |
1 | Spinach | 5.3 oz. | Rinse and clean spinach. Put into a glass bowl with lid. Do not add water. Put bowl in the center of turntable. Cook covered. Stir after cooking. Let stand for 1-2 minutes. |
2 | Squash | 8.8 oz. | Slice the squash in half and remove the seeds. Place the squash cut side down in a microwave safe dish and cover with the plastic wrap. If needed, add a % cup of water. |
3 | Brown Rice | 16 oz. | Use a large glass ovenware dish with lid. Add a double quantity of cold water (500 ml). Cook covered. Stir before standing time and add salt and herbs. Let stand for 5-10 minutes. |
4 | Oatmeal | 1 pack | Follow the package directions for the recommended amount of water needed. Stir well before and afterwards. |
5 | Quinoa | 8.8 oz. | Use a large glass ovenware dish with lid. Add a double quantity of cold water (500 ml). Cook covered. Stir before standing time and add salt and herbs. Let stand for 1-3 minutes. |
6 | Green Beans | 8.8 oz. | Rinse and clean green beans. Put them evenly into a glass bowl with lid. Add 30 ml (2 tbsp) water. Put bowl in the center of turntable. Cook covered. Stir after cooking. Let stand for 1-2 minutes. |
7 | Chicken Breasts | 10.6 oz. | Rinse pieces and put on a ceramic plate. Cover with plastic wrap. Pierce the plastic wrap in 3 or 4 places. Put dish on turntable. Let stand for 2 minutes. |
8 | Fresh Fish Fillet | 10.6 oz. | Rinse fish fillets and put on a ceramic plate, add 1 tbsp lemon juice. Cover with plastic wrap. Pierce the plastic warp in 3 or 4 places. Put dish on turntable. Let stand for 1-2 minutes. |
9 | Fresh Salmon Fillet | 10.6 oz. | Rinse fish fillets and put on a ceramic plate, add 1 tbsp lemon juice. Cover with plastic wrap. Pierce the plastic warp in 3 or 4 places. Put dish on turntable. Let stand for 1-2 minutes. |
10 | Fresh Prawns | 8.8 oz. | Rinse prawns and put on a ceramic plate, add 1 tbsp lemon juice. Cover with plastic wrap. Pierce the plastic warp in 3 or 4 places. Put dish on turntable. Let stand for 1-2 minutes. |
Snack
The Snack feature has 5 pre-programmed cooking times. You do not need to set either cooking times or the power level.
Snack guide
The following table lists auto programs for heating snack foods. The table contains food quantities, weight ranges, and appropriate recommendations.
Code | Food | Serving Size | Instruction |
1 | Bacon | 4 slices | Layer 2 paper towels on microwave safe plate and arrange the bacon on the towels. Do not overlap bacon. Cover with an additional paper towel. Remove the paper towel immediately after cooking. |
2 | Frozen Cheese Sticks | 5-6 pcs | Place the cheese sticks on a plate in a spoke-like fashion. Do not cover. Let stand for 1 to 2 minutes after heating. |
3 | Frozen Chicken Wings | 7-8 oz. | Use precooked, refrigerated chicken wings. Place the chicken wings around the plate in a spoke-like fashion and cover with wax paper. Let stand for 1 to 2 minutes. |
4 | Nachos | 1 serving | Place the nachos on a plate without letting them overlap. Sprinkle cheese evenly over them. Contents: 2 cups tortilla chips 1/3 cup grated cheese |
5 | Potato Skins | 2 (cooked) potatoes | Cut the cooked potato into 4 even wedges. Scoop or cut out the potato flesh, leaving about a % in. flesh on the skin. Place the skins in a spoke-like fashion around the plate. Sprinkle with bacon, onions and cheese. Do not cover. Let stand for 1 to 2 minutes. |
Kids Meals
Kids meals feature has 4 pre-programmed cooking times. You do not need to set either cooking times or the power level.
CAUTION Before inserting food in the oven, remove any metal or plastic cover or lid from the food.
Code | Food | Serving Size | Instructions |
1 | Frozen Chicken Nuggets | 1 serving | Place a paper towel on a plate and arrange the nuggets in a spoke-like fashion on the paper towel. Do not cover. Let stand for 1 minute after heating. Refer to the package directions for the serving size and the amount of food. |
2 | Frozen French Fries | 1 serving | Place two paper towels on a microwave safe plate and arrange the French fries on the towels without letting them overlap. Blot the fries with additional paper towels after removing from the oven. Let stand for 1 minute. Refer to the directions on the packaging for the serving size and the amount of food. |
3 | Frozen Sandwich | 1 serving (1 sandwich) | Place the frozen sandwich in a susceptor "crisping sleeve” (which is in the package) and place on a microwave safe plate. Remove from the "crisping sleeve”. Let stand for 2 minutes after heating. |
4 | Hot Dogs | 1 serving (2 hot dogs) | Pierce the hot dogs and place them on a plate. When the oven beeps, remove the hot dogs from the oven, put each hot dog in a bun, place the buns and hot dogs in the oven, and then restart the oven. Let stand for 1 minute after heating. For the best texture, the buns should be added to the hot dogs when the oven beeps. |
Defrost
This is useful to defrost frozen meat, poultry, fish, or bread. The operating time and power level will be adjusted according to the selected program.
NOTE
Defrost guide
The following table lists auto programs for defrosting food. The table contains food quantities, weight ranges, and appropriate recommendations.
Code | Food | Serving Size (lb) | Instructions |
1 | Meat | 0.1-3.5 | Shield the edges with aluminium foil. Turn the meat over when the oven beeps. This program is suitable for beef, lamb, pork, steaks, chops, minced meat. Let stand for 10-30 minutes. |
2 | Poultry | 0.1-3.5 | This program is suitable for whole chicken as well as for chicken pieces. Before defrosting, if there are a large number of ice crystals on the surface of the poultry, rinse the surface with cold water until all the ice crystals are removed. The poultry should then be left to stand for 5 to 10 min. at room temperature. Shield the leg and wing tips with aluminum foil. Place chicken pieces skin-side down, and whole chicken breast-side down on the middle of a flat microwave-safe plate. Turn the poultry over when the oven beeps |
3 | Fish | 0.1-3.5 | Shield the tail of a whole fish with aluminium foil. Turn the fish over, when the oven beeps. This program is suitable for whole fish as well as for fish fillets. Let stand for 10-30 minutes. |
4 | Bread | 0.1-3.5 | Put bread on a piece of kitchen paper and turn over as soon as the oven beeps. Place cake on a ceramic plate and, if possible, turn over, as soon as the oven beeps. (The oven keeps operating and stops when you open the door.) This program is also suitable for all kinds of bread, sliced or whole, as well as for bread rolls and baguettes. Arrange bread rolls in a circle. In addition, this program is suitable for all kinds of yeast cakes, biscuits, cheese cakes, and puff pastry. It is not suitable for short/crust pastry, fruit and cream or for cakes with chocolate topping. Let stand for 5-30 minutes. |
Soften/Melt
This is useful to soften or melt soft food or confections such as butter, chocolate, and sugar.
Keep Warm
If you want to keep cooked foods warm until serving, use this function. The operating time and power level will be adjusted according to the selected program.
CAUTION
We provide these cooking guides to help you make the most out of this oven. Experience our cooking know-how to add convenience and richness to your life.
Frozen vegetables
Fresh vegetables
Rice and pasta
Rice
Pasta
Food | Serving Size | Power | Time (min.) |
White Rice (Parboiled) | 250 g (9 oz) 375 g (13.25 oz) | 90 % | 15-16 17%-18% |
Add 500 ml (2 cups) cold water for 250 g. Add 750 ml (3.125 cups) cold water for 375 g. Let stand for 5 minutes. | |||
Brown Rice (Parboiled) | 250 g (9 oz) 375 g (13.25 oz) | 90 % | 20-21 22-23 |
Add 500 ml (2 cups) cold water for 250 g. Add 750 ml (3.125 cups) water for 375 g. Let stand for 5 minutes. | |||
Mixed Rice (Rice + Wild Rice) | 250 g (9 oz) | 90 % | 16-17 |
Add 500 ml (2 cups) cold water. Let stand for 5 minutes. | |||
Mixed Corn (Rice + Grain) | 250 g (9 oz) | 90 % | 17-18 |
Add 400 ml (1.66 cups) cold water. Let stand for 5 minutes. | |||
Pasta | 250 g (9 oz) | 90 % | 10-11 |
Add 1000 ml (4 cups) hot water. Let stand for 5 minutes. | |||
General
This reheating guide is based on the following standards: That the temperature of liquid at room temperature is between 64.4 °F and 68 °F (18 °C and 20 °C) and that the temperature of chilled food is between 41 °F and 44.6 °F (5 °C and 7 °C). Follow the operating time, power level, and standing times specified in this table.
Special care for baby food
To prevent accidents such as burns, special care must be taken with baby food before serving. Make sure to strictly follow this reheating guide for baby food.
Baby food
Baby milk
This defrosting guide is based on the following standard: That frozen food has an internal temperature between 0 °F and -4 °F (-18 °C and -20 °C). The standing time varies depending on the food type (meat or vegetables) and serving size (thinner or thicker pieces of food).
Melting crystallized honey
Put 7 oz (20 g) crystallized honey into a small deep glass dish.
Heat for 20-30 seconds using 30 %, until honey is melted.
Melting gelatine
Put dry gelatine sheets (10 g/3.5 oz) into cold water for 5 minutes.
Put drained gelatine into a small glass pyrex bowl.
Heat for 1 minute using 30 %.
Stir after melting.
Cooking glaze/icing (for cake and gateaux)
Mix instant glaze (approximately 14 g/5 oz) with 40 g (1.5 oz) sugar and 250 ml (8.5 oz) cold water.
Cook uncovered in a glass pyrex bowl for 3½ to 4½ minutes using 90 %, until glaze/ icing is transparent. Stir twice during cooking.
Cooking jam
Put 600 g (1.3 lb) fruit (for example mixed berries) in a suitably sized glass pyrex bowl with lid. Add 300 g (10.5 oz) preserving sugar and stir well.
Cook covered for 10-12 minutes using 90 %.
Stir several times during cooking. Empty directly into small jam glasses with twist-off lids. Let stand for 5 minutes.
Cooking pudding/ custard
Mix pudding powder with sugar and milk (500 ml/2 cups) by following the manufacturers instructions and stir well. Use a suitably sized glass pyrex bowl with lid.
Cook covered for 6½ to 7½ minutes using 90 %.
Stir well several times during cooking.
Browning almond slices
Spread 30 g (1 oz) sliced almonds evenly on a medium sized ceramic plate.
Stir several times during browning for 3½ to 4½ minutes using 60 %.
Let stand for 2-3 minutes in the oven. Use oven gloves while taking out!
If you encounter a problem with your oven, first check the tables starting below and try the suggestions. If a problem persists, or if an information code keeps appearing on the display, contact a local Samsung service center.
If you encounter a problem with the oven, first check the tables below and try the suggestions.
Problem | Cause | Action |
General | ||
The buttons cannot be pressed properly. | Foreign matter may be caught between the buttons. | Remove the foreign matter and try again. |
For touch models: Moisture is on the exterior. | Wipe the moisture from the exterior. | |
Child lock is activated. | Deactivate Child lock. | |
The time is not displayed. | Power is not supplied. | Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. |
The Eco (power-saving) function is set. | Turn off the Eco function. | |
The oven does not work. | Power is not supplied. | Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. |
The door is open. | Close the door and try again. | |
The door open safety mechanisms are covered in foreign matter. | Remove the foreign matter and try again. | |
The oven stops while in operation. | The user has opened the door to turn food over. | After turning over the food, press the Start button again to start operation. |
The power turns off during operation. | The oven has been cooking for an extended period of time. | After cooking for an extended period of time, let the oven cool. |
The cooling fan is not working. | Listen for the sound of the cooling fan. | |
Trying to operate the oven without food inside. | Put food in the oven. | |
There is not enough ventilation space around the oven. | There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation. | |
Several appliances or devices are plugged into the same outlet. | Unplug all other appliances or devices from the outlet. | |
There is no power to the oven. | Power is not supplied. | Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. |
There is a popping sound during operation, and the oven doesn't work. | Cooking sealed food or using a container with a lid may causes popping sounds. | Do not use sealed containers as they may burst during cooking due to expansion of the contents. |
The oven exterior gets too hot during operation. | There is not enough ventilation space around the oven. | There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation. |
Objects are on top of the oven. | Remove all objects on the top of the oven. | |
The door cannot be opened properly. | Food residue is stuck between the door and oven interior. | Clean the oven and then open the door. |
The oven does not heat. | The oven may not work, too much food is being cooked, or improper cookware is being used. | To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. |
Heating is weak or slow. | The oven may not work, too much food is being cooked, or improper cookware is being used. | To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. |
The warm function does not work. | The oven may not work, too much food is being cooked, or improper cookware is being used. | To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. |
The thaw function does not work. | The oven may not work, too much food is being cooked, or improper cookware is being used. | To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. |
The interior light is dim or does not turn on. | The door has been left open for a long time. | The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the "Cancel” button. |
The interior light is covered by foreign matter. | Clean the inside of the oven and check again. | |
A beeping sound occurs during cooking. | If the Auto Cook function is being used, this beeping sound means it's time to turn over the food during thawing. | After turning over the food, press the Start button again to restart operation. |
The oven is not level. | The oven is installed on an uneven surface. | Make sure the oven is installed on flat, stable surface. |
There are sparks during cooking. | Metal containers are used during the oven/thawing functions. | Do not use metal containers. |
When power is connected, the oven immediately starts to work. | The door is not properly closed. | Close the door and check again. |
There is electricity coming from the oven. | The power or power socket is not properly grounded. | Make sure the power and power socket are properly grounded. |
There is water dripping. | Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction. | Let the oven cool and then wipe with a dry dish towel. |
Steam leaks from the door. | Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction. | Let the oven cool and then wipe with a dry dish towel. |
There is water left in the oven. | Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction. | Let the oven cool and then wipe with a dry dish towel. |
The brightness inside the oven varies. | Changes in brightness reflect changes in power output. Power output changes depending on the functions in use. | Power output changes during cooking are not malfunctions. |
Cooking is finished, but the cooling fan is still running. | To ventilate the oven, the cooling fan continues to run for about 5 minutes after cooking is complete. | This is not an oven malfunction. |
Pressing the +30sec button operates the oven. | This happens when the oven was not operating. | The microwave oven is designed to start operating when you press the +30 sec button if it was not operating. |
Turntable | ||
While turning, the turntable comes out of place or stops turning. | There is no roller ring, or the roller ring is not properly in place. | Install the roller ring and then try again. |
The turn table drags while turning. | The roller ring is not properly in place, there is too much food, or the container is too large and touches the inside of the microwave. | Adjust the amount of food and do not use containers that are too large. |
The turn table rattles while turning and is noisy. | Food residue is stuck to the bottom of the oven. | Remove any food residue stuck to the bottom of the oven. |
NOTE
If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service center.
Please have the following information ready:
Code | Description | Action |
C-d0 | Control buttons are pressed over 10 seconds. | Clean the keys and check if there is water on the surface around the keys. If this occurs again, turn off the microwave oven for more than 30 seconds, and then try setting again. If this code appears again, call your local Samsung service center. |
C-10 | The GAS Sensor is open. | Unplug the power cord of the oven, and then contact a local Samsung service center. |
The GAS Sensor is shorted. |
NOTE If the suggested solution does not solve the problem, contact your local SAMSUNG Service Center.
Reference file: Samsung MS14K6000AS/AA 1.4 Cu. Ft. Countertop Microwave
Additionally, the document applies to other Samsung models: MS14K6000**, MS14K6000AS
