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Frequently Asked Questions
49
Problem Possible cause and solution
flashes in the timer
display and the cooktop
turns off automatically.
One or more of the sensor buttons are covered, for
example by fingers, food boiling over or by an object.
Clean off any dirt or remove the object (see
"Safety shut-off").
After turning on the
cooktop,  appears in
the timer display for
several seconds. The
cooking zones don't
heat up.
The cooktop is in demo mode.
Deactivate demo mode (see "Programming").
A burner switches itself
off automatically.
A burner might have been operated for too long.
You can use the burner again by switching it back
on (see "Safety switch-off").
A cooking zone or the
whole cooktop turns off
automatically.
The overheat protection was triggered.
See "Overheat protection."
The booster has auto-
matically switched off
early.
The overheat protection was triggered.
See "Overheat protection".
The burner is not work-
ing in the usual way
with the set power level.
The overheat protection was triggered.
See "Overheat protection".
Power setting 9 is auto-
matically reduced if you
select power setting 9
on two linked burners
or extended zones at
the same time.
Operating both zones at power level 9 would exceed
the permitted maximum power for the cooktop.
Use another burner that is not linked.
Auto Heat-up is turned
on, but the food does
not start cooking.
Large amounts of food are being heated.
Start cooking at the highest power level, then re-
duce the power level manually.
The pan is not conducting heat properly.
Use a different pan that is able to better conduct
heat on an induction cooktop.
A noise can be heard
after the appliance is
turned off.
The fan will continue running until the appliance has
cooled down. It will then switch itself off automati-
cally.
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