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Frequently Asked Questions
48
With the help of the following guide minor faults in the performance of the ma-
chine, some of which may result from incorrect operation, can be remedied with-
out contacting the Service Department. Time and money will be saved because a
service call will not be needed.
This guide may help you to find the reason for the fault, and how to correct it.
Problem Possible cause and solution
Cooktop or cooking
zones cannot be turned
on.
There is no power to the cooktop.
Check if the circuit breaker has tripped. Contact
an electrician or Miele Service (for the minimum
fuse rating, see data plate).
There may be a technical fault.
Disconnect the appliance from the electric power
supply for approx. 1 minute by
– tripping the relevant circuit breaker or screwing
the fuse out completely, or
– tripping the ground fault circuit interrupter
(GFCI).
If, after resetting/replacing the fuse or the GFCI, it
still will not turn on, contact a qualified electrician
or Miele Service.
There is a strange smell
or vapors when the ap-
pliance is being used
for the first time.
Metal components are protected by a conditioning
agent. Smells and vapor may occur when the appli-
ance is used for the first time. The smell and any va-
pors do not indicate a faulty connection or a defective
appliance and are not harmful to your health. With
each subsequent use, the odor is reduced until it dis-
appears completely. The smell and any vapors do not
indicate a faulty connection or a defective appliance
and are not harmful to your health.
Power levels 1 to 9
flash.
There is no or unsuitable cookware on the cooking
zone.
Use a suitable pan (see "Cookware").
After the cooktop is ac-
tivated, appears in
the timer display for
several seconds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
"System lock / Safety lock").
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