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English 43
Troubleshooting
Problem Cause Action
The oven is not level. The oven is installed on
an uneven surface.
Make sure the oven is
installed on at, stable
surface.
There are sparks during
cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal
containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the oven.
The power or power
socket is not properly
grounded.
Make sure the power
and power socket are
properly grounded.
1. Water drips.
2. Steam emits
through a door
crack.
3. Water remains in
the oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry dish
towel.
The brightness inside
the oven varies.
Brightness changes
depending on power
output changes according
to function.
Power output changes
during cooking are not
malfunctions. This is not
an oven malfunction.
Cooking is nished, but
the cooling fan is still
running.
To ventilate the oven, the
cooling fan continues to
run for about 3 minutes
after cooking is complete.
This is not an oven
malfunction.
Problem Cause Action
The door cannot be
opened properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then
open the door.
Heating including the
Warm function does not
work properly.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
at bottom.
The thaw function does
not work.
Too much food is being
cooked.
Reduce the amount
of food and start the
function again.
The interior light is dim
or does not turn on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and
reopen the door or press
the Cancel button.
The interior light is
covered by foreign
matter.
Clean the inside of the
oven and check again.
A beeping sound occurs
during cooking.
If the Auto Cook function
is being used, this
beeping sound means
it's time to turn over the
food during thawing.
After turning over the
food, press the Start
button again to restart
operation.
MC32J7035AK_EN_DE68-04334B-02_EN.indd 43 12/30/2015 3:47:50 PM
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