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Consumer Support Troubleshooting Tips
Operating Instructions Safety InstructionsInstallation Instructions
26
Problem Possible Causes What To Do
Hot air from bottom Normal air flow cooling
of refrigerator motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Food freezing in Food too close to the air vent • Move the food away from the air vent (near the controls).
the refrigerator at the back of the refrigerator.
Refrigerator control is set •Move the refrigerator control to a warmer
too cold. temperature setting one increment at a time.
Orange glow Defrost heater is on. • This is normal.
in the freezer
Door bins do not fit The freezer door bins are •Try to install the bins in both doors.
in the door a different size than the
refrigerator door bins.
Freezer light does Some models do not have a • Check for a semi-clear dome light shield in the
not work freezer light. freezer ceiling. If the dome is opaque white, the
model does not have a freezer light. Check for a
door activated light switch on the right side of the
freezer. If there is only a cap in place of a switch,
the model does not have a freezer light.
Light bulb burned out • See Replacing the light bulbs.
or loose.
Controls do not light up Some models do not have • If you can read white numbers on the control setting,
lighted controls. the model does not have lighted controls.
Refrigerator light bulb burned • See Replacing the light bulbs.
out or loose.
Ice bucket does not fit The freezer shelf is in the • Place the shelf in the lower position. See Rearranging
under the icemaker top position. the shelves.
Before you call for service…
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