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54 English
Troubleshooting
Troubleshooting
Problem Action
HC
High temperature heating check
• If the information code remains, contact a customer service
centre.
1C
The WaterLevel sensor is not working properly.
• Try power off and restarting the cycle.
• Check WaterLevel Sensor wire harness.
• If the information code remains, contact a customer service
centre.
NOTE
When the washer displays the “1C” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
8C
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
AC
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service
centre.
AC6
Check communications between main and inverter PBAs.
• Depending on the state, the machine may automatically returns
to normal operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
WD80M4B53JW_03881C-01_EN.indd 54 2018/3/8 9:43:22
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