Samsung UA65RU7100WXXY 65 Inch Series 7 4K UHD HDR Smart LED TV

User Manual - Transcript

• Page 1 - English - : EMANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at wwwsamsungcom M o d e l S e r i a l N o To directly go to the page that provides instructions on how to use the manual for visually impaired users select the Learn the Menu Screen link below Learn the Menu Screen Link English
• Page 2 - English - : Connections Connection Guide Connecting an Antenna Connecting to the Internet 21 Establishing a wired Internet connection 22 Establishing a wireless Internet connection 23 Checking the Internet connection status 23 Resetting Your Network 23 Turning on the TV with a mobile device 23 Connecting an IP control device to the TV 23 Changing the name of the TV on a network Connection Cables for External Devices Switching between external devices connected to the TV 26 Editing the name and icon of an external device 27 Using additional functions Connection Notes 28 Connection notes for HDMI 29 Connection notes for audio devices 29 Connection notes for computers 30 Connection notes for mobile devices Remote Control and Peripherals About the Samsung Smart Remote QLED and SERIF TVs About the Samsung Smart Remote UHD TV About the Samsung Smart Remote THE FRAME Connecting to the Samsung Smart Remote Controlling External Devices with a Samsung Remote Control Using the Universal Remote Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub Using the Ambient Mode 10 Entering Ambient Mode 10 Ambient Mode browser screen 13 Applying effects to the content 13 View detailed information about the content 13 Entering the TV viewing screen from Ambient Mode Using Bixby 14 Starting Bixby with voice 14 Starting Bixby using buttons on the Samsung Smart Remote 15 Learning about the Explore Bixby Screen 16 Read Before Using Bixby 17 Provisions for using Bixby Updating the TVs Software 18 Updating through the Internet 18 Updating through a USB device 18 Updating the TV automatically Getting Support 19 Getting support through Remote Management 19 Finding the contact information for service 19 Requesting service Contents
• Page 3 - English - : Using the APPS Service 62 Installing an app 62 Launching an app 63 Managing installed apps Using the Gallery App Using the Universal Guide App Using the SmartThings App Using the eManual 68 Launching the eManual 69 Using the buttons in the eManual Using the Internet Playing picturesvideomusic 72 Playing multimedia content on a PC or mobile device 72 Playing multimedia content on a USB device 73 Listening to your mobile device sound through the TV speaker using Sound Mirroring 73 Buttons and functions available while playing multimedia content Using Bixby 77 Starting Bixby with voice 77 Starting Bixby using buttons on the Samsung Smart Remote 78 Learning about the Explore Bixby Screen 79 Read Before Using Bixby 80 Provisions for using Bixby TV Viewing Using the Guide Recording Programs 84 Using the instant and schedule recording options from the Guide screen 84 Using the instant and schedule recording options while watching a program 85 Scheduling a video recording after entering the date and time 85 Managing the schedule recording list 85 Viewing recorded programs 86 Setting up a schedule recording start Using Anynet HDMICEC 42 Connecting an external device through Anynet and using their menus 42 Read before connecting an Anynet HDMICEC device Controlling the TV with a Keyboard Mouse or Gamepad 43 Connecting a USB keyboard mouse or gamepad 43 Connecting a Bluetooth keyboard mouse or gamepad 44 Using the keyboard and mouse 45 Setting up the input devices Entering Text using the OnScreen Virtual Keyboard 46 Entering Text using the remote controls microphone and the onscreen virtual keyboard Smart Features Using Smart Hub 48 Displaying the Home Screen 53 Launching Smart Hub automatically 53 Launching the last used app automatically 53 Testing Smart Hub connections 53 Resetting Smart Hub Using a Samsung account 54 Signing in to a Samsung account 54 Creating a new account 54 Creating a Samsung account using a PayPal account 55 Managing your Samsung account Using the Ambient Mode 56 Entering Ambient Mode 56 Ambient Mode browser screen 59 Applying effects to the content 59 View detailed information about the content 59 Entering the TV viewing screen from Ambient Mode Using the Remote Access
• Page 4 - English - : Changing the Picture Size and Position 100 Changing the picture size 100 Fitting the picture to the screen 100 Adjusting the picture size andor position Configuring a Sound Mode and Expert Settings 101 Choosing a sound mode 101 Configuring advanced sound settings Using the Sound Support Functions 102 Selecting speakers 102 Listening to the TV through Bluetooth devices 103 Listening to the TV through a Samsung audio device that supports the WiFi function System and Support Using the Time Functions and the Timers 104 Setting the clock automatically 105 Adjusting the clock for DST and time zone 105 Changing the current time 106 Setting the clock manually 106 Using the sleep timer 106 Turning off the TV using the off timer Using the Auto Protection Time and Energy Saving Functions 107 Setting the Auto Protection Time 107 Reducing the energy consumption of the TV Updating the TVs Software 108 Updating through the Internet 108 Updating through a USB device 108 Updating the TV automatically Protecting the TV from Hacking and Malicious Code 109 Scanning the TV and connected storage for malicious code Setting Up a Schedule Viewing 86 Using the schedule viewing options from the guide screen 86 Using the schedule viewing options while watching a program 87 Using schedule viewing to view programs at a specified time on a specified date 87 Setting the schedule Viewing Time Using Timeshift Buttons and functions available while recording a program or Timeshift Using the Channel List Editing channels Using a Personal Favorites List 92 Viewing and selecting channels on favorites list only 92 Create a favorites list TVViewing Support Functions 93 Changing the broadcast signal 93 Scanning for available channels 93 Using Program Rating Lock 94 Configuring advanced broadcasting audio settings 94 Checking digital channel signal info and strength Picture and Sound Using the Intelligent Mode Adjusting the Picture Quality 96 Choosing a picture mode 97 Configuring advanced picture settings Setting the Viewing Environment for External Devices 98 Playing games on an optimized screen 98 Setting the Game Mode details 99 Using Input Signal Plus 99 Using HDMI black level
• Page 5 - English - : Network Issues Anynet HDMICEC Issues Remote Control Issues Recording Issues Apps Media Files Voice Recognition Issues Other issues Diagnosing TV operational issues Getting Support 129 Getting support through Remote Management 129 Finding the contact information for service 129 Requesting service Precautions and Notes Before Using the Recording and Timeshift Functions 130 Before using the recording and schedule recording functions 131 Before using the timeshift function Read Before Using APPS Read Before Using the Internet Function 134 Read before setting up a wireless Internet connection Read Before Playing Photo Video or Music Files 135 Limitations to the use of photo video and music files 136 Supported subtitles 137 Supported image formats and resolutions 137 Supported music formats and codecs 138 Video codecs supported by RU8 model series or higher 139 Video codecs supported by RU7 model series or lower 141 Video codecs supported by Q900RB model series Audio and Video Functions for the Visually or Hearing Impaired 110 Running the accessibility functions 110 Running Accessibility Shortcuts 110 Enabling voice guides for the visually impaired 111 Changing the volume speed and pitch of the Voice Guide 111 Enabling audio for the video description function 111 White text on black background high contrast 111 Setting the screen to black and white 112 Inverting the screen color 112 Enlarging the font for the visually impaired 112 Learning about the remote control for the visually impaired 112 Learning about the TV menu 113 Showing captions 113 Selecting the caption language 113 Setting the digital caption related options 114 Listening to the TV through Bluetooth devices for the hearing impaired 114 Enlarging the sign language screen for the hearing impaired 114 Configuring the repeat settings for remote control buttons Using Other Functions 115 Changing the menu language 115 Setting up a password 115 Selecting Usage or Retail Mode 116 Managing External Devices 116 Using AirPlay 116 Restoring the TV to the factory settings Troubleshooting Picture Issues 117 Testing the picture Sound and Noise Issues 120 Testing the sound Channel and Broadcast Issues External Device Connectivity Issues
• Page 6 - English - : Using the accessibility menu 158 Running the Accessibility Shortcuts menu 158 Running the Accessibility menu functions using the General menu 159 Running the Accessibility menu functions using Bixby 160 Learning about the Accessibility menu functions Using the TV with Voice Guide on 162 Changing channel 162 Using onscreen number entry via the Samsung Smart Remote 163 Changing volume 163 Using program information Using the guide 165 To view a program on now 165 Other options in the guide Using Schedule Viewing 167 Setting up a schedule viewing 167 Cancelling a scheduled viewing Using the Channel List Recording 169 Using the instant and schedule recording options from the guide screen 170 Recording the program you are watching 170 Scheduling recording from the program info window 170 Changing the recording time 171 Viewing recorded programs 171 Deleting a recorded program Using Smart Hub 172 Smart Hub 173 Using the Smart Hub Home Screen Launching the eManual Using Bixby 176 Running Bixby Read After Installing the TV 143 Picture sizes and input signals 143 Installing an antitheft lock Supported Resolutions for UHD Input Signals 144 If Input Signal Plus is set to Off 144 If Input Signal Plus is set to On Resolutions for Input Signals supported by Q900RB model series 145 If Input Signal Plus is set to On Supported Resolutions for FreeSync Read Before Connecting a Computer Supported Resolutions 146 IBM 146 MAC 147 VESA DMT 148 VESA CVT 148 CTA861 Supported Resolutions for Video Signals 149 CTA861 150 VESA CVT Read Before Using Bluetooth Devices 151 Restrictions on using Bluetooth Blocking programs based on their TV Rating 153 Blocking movies based on their Movie Rating MPAA 153 Blocking programs based on their Canadian English Rating 154 Blocking programs based on their Canadian French Rating 154 Blocking Programs based on their Downloadable US Rating Licenses Accessibility Guidance Learn the Menu Screen Using the Remote control 156 Orientation of the Samsung Smart Remote 156 Description of the Samsung Smart Remote
• Page 7 - English - : 7 Quick Guides You can learn quickly how to run and use the frequently used functions such as Bixby Ambient Mode and Smart Hub Connecting the Samsung Smart Remote to the TV Connect the Samsung Smart Remote to your TV to operate the TV When you turn on the TV for the first time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the front of the TV and then press and hold the and buttons simultaneously for 3 seconds or more quot The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area quot For more information about the Samsung Smart Remote that comes with the QLED and SERIF TV refer to quotAbout the Samsung Smart Remote QLED and SERIF TVsquot quot For more information about the Samsung Smart Remote that comes with the UHD TV refer to quotAbout the Samsung Smart Remote UHD TVquot quot For more information about the Samsung Smart Remote that comes with THE FRAME TV refer to quotAbout the Samsung Smart Remote THE FRAMEquot quot The Samsung Smart Remote may not be supported depending on the model or geographical area
• Page 8 - English - : 8 Using Smart Hub Connect to Smart Hub for apps games movies and more Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen Sources TV HDMI 1 HDMI 2 USB Remote Access Connection Guide Universal Remote Source quot The image on your TV may differ from the image above depending on the model and geographical area When you press the button on your remote control you can use the following functions and features Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled program or when an event occurs on a registered device quot For more information refer to quotDisplaying the Home Screenquot Settings When the focus is moved to Settings a list of quick settings icons appears above the top of the menu You can quickly set frequently used functions by clicking the icons Source You can select an external device connected to the TV quot For more information refer to quotSwitching between external devices connected to the TVquot
• Page 9 - English - : 9 Search You can search for channels programs movie titles and apps from Smart Hub quot To use this feature the TV must be connected to the Internet APPS You can enjoy a wide range of content including news sports weather and games by installing the corresponding apps on your TV quot To use this feature the TV must be connected to the Internet quot For more information refer to quotUsing the APPS Servicequot Ambient Mode You can enhance your living space with decorative content that matches the surroundings or view essential real time information such as weather time and news on the TV screen when you are not watching TV To enter Ambient Mode press the button To return to the TV mode press the button To shut off the TV press the button If you press the button when the TV is turned off the TV turns on in Ambient Mode quot If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode quot Because this function is specific to QLED and SERIF TVs it may not be supported depending on the model quot For more information about the Ambient Mode refer to quotUsing the Ambient Modequot Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas and movies in one place Universal Guide can recommend content tailored to your preferences quot For more information about Universal Guide refer to quotUsing the Universal Guide Appquot quot Images may look blurry depending on the service providers circumstances quot This function may not be supported depending on the model or geographical area Art When you are not watching TV or when the TV is turned off you can use the Art mode function to edit image content such as artworks or photos or to display the content quot This function is supported only in THE FRAME model quot For more information refer to the provided user manual
• Page 10 - English - : 10 Using the Ambient Mode Learn about the functions available in Ambient Mode that are specific to the QLED and SERIF TVs Ambient Mode You can enhance your living space with decorative content that matches the surroundings or view essential real time information such as weather time and news on the TV screen when you are not watching TV quot Because this function is specific to QLED and SERIF TVs it may not be supported depending on the model Entering Ambient Mode To enter Ambient Mode from the TV viewing screen press the button or select Ambient Mode If you press the button when the TV is turned off the TV turns on in Ambient Mode quot If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Ambient Mode browser screen Featured Décor Special Edition My Album Info Artwork Background Theme About Ambient Mode quot The image on your TV may differ from the image above depending on the model and geographical area When you press the or button in Ambient Mode the Ambient Mode browser screen appears at the bottom of the screen In the Ambient Mode browser screen you can select content and change the Ambient Mode settings
• Page 11 - English - : 11 Function and content preview When you select a category at the bottom of the screen a preview of available functions and content appears here To view detailed information about a content item move the focus to it and then press the up directional button Ambient Settings You can configure the following Ambient Mode settings Auto Brightness Changes the auto brightness setting for Ambient Mode quot When this function is set to Off the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level Sleep After Sets the time when the Ambient Mode screen turns off automatically quot If there is no remote control input for the set time the screen goes off To turn the screen back on in Ambient Mode press the button on the remote control Reset All Photos Resets the photos imported from your mobile device or Samsung Cloud TV You can enter the TV viewing screen
• Page 12 - English - : 12 Selecting a content category You can select your preferred content and background for the Ambient Mode screen quot Available content categories may differ depending on the model or geographical area Special Edition Allows you to enjoy creative artwork and interior design content created by the worlds finest artists and designers Décor Allows you to select content with a sensible and beautiful design My Album Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode screen quot To import photos from your mobile device or Samsung Cloud use the SmartThings app on your mobile device quot For more information about how to configure the photo settings select View Help This function is available after you select a photo in the My Album category Info Allows you to select essential realtime information such as weather temperature time and news quot This function may not be supported depending on the geographical area Artwork Allows you to select content such as world famous photos and artwork Background Theme Allows you to select a background theme provided by Samsung quot Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme When you use this function there may be a delay in image transmission and optimization depending on network conditions quot You can set a background theme you created as a background of a content item To set a background theme as the background of a content item press the down directional button while watching the Ambient Mode screen About Ambient Mode You can view information about Ambient Mode
• Page 13 - English - : 13 Applying effects to the content When you are enjoying content in Ambient Mode press the down directional button to change the following settings for the content quot Available functions may not be supported depending on the content Backgrounds Changes the background of the content quot This function may not be supported depending on the content quot You can use the SmartThings app on your mobile device to take a picture of a wall and create a custom background For more information select the HowTo icon When you use this function there may be a delay in image transmission and optimization depending on network conditions Shadow Effects Applies a shadow effect that you select to the content quot This function may not be supported depending on the content Brightness Adjusts the brightness of the content Saturation Adjusts the saturation of the content Color Tone Adjusts the colors of the content Red Tone Green Tone Blue Tone Adjusts the red green blue contrast View detailed information about the content When you are enjoying content in Ambient Mode press the up directional button to view detailed information about the content Entering the TV viewing screen from Ambient Mode To enter the TV viewing screen from Ambient Mode press the button or select TV in the Ambient Mode browser screen quot If you press the button when the TV is turned off the TV viewing screen appears
• Page 14 - English - : 14 Using Bixby Speak into the microphone on your Samsung Smart Remote to control your TV quot Bixby is available only when the TV is connected to the Internet quot To use Bixby you must register and sign in to your Samsung account Some functions may not be supported if you are not signed in to your Samsung account quot Bixby only supports some languages and the supported functions may differ depending on the geographical area quot Bixby may not be supported depending on the model or geographical area Starting Bixby with voice You can immediately start a conversation with Bixby by saying quotHi Bixbyquot Say quotHi Bixbyquot and the Bixby icon at the bottom of the TV screen is activated in Listen mode Continue speaking If Bixby does not respond to your voice turn on the Voice Wakeup function and then try again Explore Now Settings Voice Wakeup Starting Bixby using buttons on the Samsung Smart Remote You can also have a conversation with Bixby using the Samsung Smart Remote buttons Press and hold the button on your Samsung Smart Remote say a command and then release the button To view the Bixby guide press the button once When you press the button the Explore Now button appears at the bottom of the screen Press the Select button to go to the Explore Bixby screen
• Page 15 - English - : 15 Learning about the Explore Bixby Screen Explore Bixby You can say something like Show me previous channel All Services View Tutorial quot The image on your TV may differ from the image above depending on the model and geographical area My Profile Go to the My Profile screen to create a new account or register a voice ID Sign in to your account with your voice that is your registered voice ID quot If you are signed out of your Samsung account select My Profile to sign in Settings You can change the settings for using Bixby quot These functions may not be supported depending on the model or geographical area Language You can change Bixbys language quot The languages of the TV and other apps will not change quot Bixby only supports some languages
• Page 16 - English - : 16 Voice response You can change or turn off Bixbys voice quot This function may not be supported depending on the language selected for Bixby Voice Wakeup You can configure this function to make Bixby respond to your voice quot This function may not be supported depending on the model or geographical area Privacy You can permit or prohibit Bixby from utilizing your personal information when you are using Bixby services Recommended commands Displays recommended commands you can use to control the TV with Bixby given the current context All Services You can learn the voice commands that let you use Bixby in various situations Use the directional buttons to move to the desired command and then press the Select button You can operate the TV with various voice commands View Tutorial The popup window on using Bixby appears Read Before Using Bixby The supported voice interaction languages and features may differ depending on the geographical area If the language set differs from the language of your country some features are not available Bixby is available only when the TV is connected to the Internet Even if the TV is connected to the Internet there may be no response due to a Bixby server error
• Page 17 - English - : 17 The existing functional specifications may be changed if Bixby is updated Bixby is available only on TVs that support it and come with remote controls that have a microphone Symbols including quotquot and special characters are not supported Consequently if a word or sentence contains numeric values or symbols the function may not operate properly Searched results may not provide complete results You may be required to pay for some apps Consequently you may encounter a service application or contract To change the current channel by saying channel names as voice commands you must finish Set Up Your Service Provider If Set Up Your Service Provider is not completed you can complete it using Reset Settings General Reset Try Now To use the voice text input function and the search function you must consent to provisions allowing third parties to collect and use your voice data To use the Bixby function you must Agree to Smart Hubs Terms of Use Agree to a guidance regarding the collection and use of personal information for the Smart Hub service Consent to the collection and use of personal information for the voice interactionbased service Provisions for using Bixby The voice interaction rate differs with the volumetone pronunciation and ambient sound environment TV sound and ambient noise The optimal volume for voice commands is between 75 dB and 80 dB
• Page 18 - English - : 18 Updating the TVs Software View your TVs software version and update it if necessary DO NOT turn off the TVs power until the update is complete The TV will turn off and on automatically after completing the software update Video and audio settings will be reset to their defaults after a software update Settings Support Software Update Try Now Updating through the Internet Settings Support Software Update Update Now Try Now quot Updating from the Internet requires an active Internet connection Updating through a USB device Settings Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device connect the USB device to the TV to update quot To update using a USB device download the update package from Samsungcom to your computer Then save the update package in the USB devices toplevel folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto Update Try Now If the TV is connected to the Internet you can have the TVs software update itself automatically while you are watching the TV When the background update is completed it is applied the next time the TV is turned on If you agree to the Smart Hub terms and conditions Auto Update is set to On automatically If you want this function disabled use the Select button to turn it off quot This function may take a longer time if another network function is running concurrently quot This function requires an Internet connection
• Page 19 - English - : 19 Getting Support Get help directly from Samsung if you have a problem with your TV Getting support through Remote Management Settings Support Remote Management Try Now After consenting to our service agreement you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV correct problems and update your TVs software remotely via the web You can also turn Remote Management on and off quot You can also start this function by pressing and holding the button for 5 or more seconds quot This function requires an Internet connection Finding the contact information for service Settings Support About This TV Try Now You can view the address of the Samsung website the call center phone number your TVs model number your TVs software version Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website quot You can also view information by scanning the QR code of your TV quot You can also start this function by pressing and holding the button for 5 or more seconds For the standard remote control press and hold the Play button for 5 or more seconds Continue holding the button until the customer information popup window appears Requesting service Settings Support Request Support Try Now You can request service when you encounter a problem with the TV Select the item matching the problem that you encountered move the focus to Next and then press the Select button Select Request Now or Schedule Appointment Request Send Your service request will be registered The Samsung Contact Center will contact you to set up or confirm your service appointment quot You must agree to the terms and conditions for the service request quot This function may not be supported depending on the geographical area quot This function requires an Internet connection
• Page 20 - English - : 20 Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless access point Using various connectors you can also connect external devices Connection Guide You can view detailed information about external devices that can be connected to the TV Source Connection Guide Try Now It shows you how to connect various external devices such as video devices game consoles and PCs using pictures If you select the connection method and an external device the connection details appear Connection Guide Video Device HDMI Game Console HDMI Troubleshooting Audio Device PC Smartphone External Storage Input Device quot The image on your TV may differ from the image above depending on the model and geographical area Connecting an Antenna You can connect an antenna cable to your TV quot An antenna connection is not necessary if you connect a cable box or satellite box ANT IN
• Page 21 - English - : 21 Connecting to the Internet You can get access to the Internet through your TV Settings General Network Open Network Settings Try Now Configure network settings to connect to an available network Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet LAN quot If the TV does not automatically connect to the network refer to quotNetwork Issuesquot in quotTroubleshootingquot quot Use a CAT 7 STP type cable for the connection Shielded Twisted Pair quot The TV will not be able to connect to the Internet if your network speed is below 10 Mbps quot This function may not be supported depending on the model
• Page 22 - English - : 22 Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless access points SSID name and password settings before attempting to connect The network name SSID and security key are available on the wireless access points configuration screen See the wireless access points user manual for more information Wireless Connection Select your wireless network Refresh Manage Saved Networks quot The image on your TV may differ from the image above depending on the model and geographical area quot If no wireless access point is found select Add Network at the bottom of the list and enter the network name SSID quot If your wireless access point has a WPS or PBC button select Use WPS at the bottom of the list and then push the WPS or PBC button on your access point within 2 minutes The TV will connect automatically quot To view or delete previously connected network names SSIDs move the focus to Manage Saved Networks and then press the Select button
• Page 23 - English - : 23 Checking the Internet connection status Settings General Network Network Status Try Now View the current network and Internet status Resetting Your Network Settings General Network Reset Network Try Now Restore the network settings to the factory default Turning on the TV with a mobile device Settings General Network Expert Settings Power On with Mobile You can turn on the TV using a mobile device connected to the same network as the TV quot This function is available with a mobile device connected to the TV through the SmartThings app or the AirPlay function Connecting an IP control device to the TV Settings General Network Expert Settings IP Remote You can connect an IP control device to the TV remotely to manage your IP device quot To use this function Power On with Mobile must be turned on quot Turning this feature on may allow other IP control devices to control your TV We recommend turning this feature on only if an authorized thirdparty custom controller is installed and configured specifically for a Samsung TV and if your WiFi network is password protected quot This function may not be supported depending on the model or geographical area Changing the name of the TV on a network Settings General System Manager Device Name Try Now You can change the name of the TV on the network Select User Input at the bottom of the list and change the name
• Page 24 - English - : 24 Connection Cables for External Devices You can view detailed information about the connection cables for external devices that can be connected to the TV Cable name Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types according to the types of input output ports on external devices HDMI to MINI HDMI HDMI to Micro HDMI HDMI to USB TypeC HDMI to DisplayPort Mini DisplayPort to HDMI
• Page 25 - English - : 25 Cable name Image Description DVI to HDMI DVI to HDMI cables can transmit only digital video signals and not audio signals We recommend that you use HDMI to HDMI cables Optical Optical cables are used to transmit audio signals to external speakers with low signal loss Optical cables do not transmit video signals Component Component cables transmit analog signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is transmitted to the red and white terminals Composite Composite cables transmit analog signals The video signal is transmitted to the yellow terminal and the audio signal is transmitted to the red and white terminals quot Available connection cables may differ depending on the model or geographical area
• Page 26 - English - : 26 Switching between external devices connected to the TV You can switch between TV programs and the content of external devices Source When you select a connected external device on the Source screen the output of the selected device is displayed on the TVs screen quot On the standard remote control press the SOURCE button quot To control a device Bluray player game console etc that supports universal remote control with the TVs remote control connect the device to an HDMI port on the TV and then turn on the device The output displayed on the TV is automatically switched to the output of the device or you can configure universal remote control for the device automatically For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot quot When a USB device is connected to the USB port a popup message appears that lets you switch easily to the media content listed on the device quot This function may not be supported depending on the device and geographical area Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to the Home Screen Universal Remote Edit Information Sources Add to Home Source quot The image on your TV may differ from the image above depending on the model and geographical area 1 Move the focus to a connected external device 2 Press the up directional button The following functions become available quot Available functions may differ depending on the port type
• Page 27 - English - : 27 Universal Remote You can control external devices connected to the TV using a Samsung remote control To control external devices register them by following the instructions on the screen quot This function may not be supported depending on the model or geographical area quot For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot Edit You can rename the input ports and change the device icons Information You can view detailed information about an external device Add to Home You can add the port of an external device to the Home Screen for quick switching Using additional functions You can use the following features on the Source screen Remote Access Use the TV to access your PC via remote PC or Screen Sharing Wireless quot For more information refer to quotUsing the Remote Accessquot Connection Guide Displays device connection instructions Universal Remote Lets you register external devices to your Samsung remote control and control them using the Remote quot This function may not be supported depending on the model or geographical area quot For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot
• Page 28 - English - : 28 Connection Notes When connecting an external device note the following quot The number of connectors and their names and locations may differ with the model quot Refer to the external devices operating manual when connecting it to the TV The number of external device connectors and their names and locations may differ with the manufacturer Connection notes for HDMI The following types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet Premium High Speed HDMI Cable Premium High Speed HDMI Cable with Ethernet Ultra High Speed HDMI Cable Use an HDMI cable with a thickness of 066 inches 17 mm or less Using a noncertified HDMI cable may result in a blank screen or a connection error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardized by the IEEE Use a cable shorter than 10 feet 3 m to get the best UHD viewing quality Many computer graphics adaptors do not have HDMI ports but have DVI or DisplayPort ports instead If your PC does not support HDMI video out connect your PC with a DVI to HDMI or HDMI to DisplayPort cable When the TV is connected to an external device such as a DVDBD player or a settop box via HDMI power sync mode will be automatically activated In the power sync mode the TV continues to detect and connect external devices via HDMI cable This function can be deactivated by removing the HDMI cable of the connected device quot This function may not be supported depending on the model
• Page 29 - English - : 29 Connection notes for audio devices For better audio quality it is a good idea to use an AV receiver If you connect an external audio device using an optical cable the Sound Output setting is automatically changed to the connected device However to make this happen you must turn on the external audio device before connecting the optical cable To manually change the Sound Output setting do one of the following Use the Quick Settings screen to change to the connected device Use the Select button to select Optical on the Sound Output menu Settings up directional button Sound Output Use the Settings screen to change to the connected device Select Optical on the Sound Output menu Settings Sound Sound Output An unusual noise coming from a connected audio device while you are using it may indicate a problem with the audio device itself If this occurs ask for assistance from the audio devices manufacturer Digital audio is only available with 51 channel broadcasts Connection notes for computers For the resolutions supported by the TV refer to quotRead Before Connecting a Computer Supported Resolutionsquot If you want to connect your PC and TV wirelessly both of them must be connected to each other on the same network When sharing content with other networkbased devices such as those in an IP Internet Protocol storage system sharing may not be supported due to the networks configuration quality or functionality for example if the network has an NAS NetworkAttached Storage device
• Page 30 - English - : 30 Connection notes for mobile devices To use the Smart View function the mobile device must support a mirroring function such as Screen Mirroring or Smart View To check whether your mobile device supports the mirroring function refer to the mobile devices user manual To use WiFi Direct the mobile device must support the WiFi Direct function To check whether your mobile device supports WiFi Direct function refer to the mobile devices user manual The mobile device and your Smart TV must be connected to each other on the same network The video or audio may stop intermittently depending on network conditions When sharing content with other networkbased devices such as those in an IP Internet Protocol storage system sharing may not be supported due to the networks configuration quality or functionality for example if the network has an NAS NetworkAttached Storage device
• Page 31 - English - : 31 Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote QLED and SERIF TVs Learn about the buttons on the Samsung Smart Remote that comes with the QLED and SERIF TVs
• Page 32 - English - : 32 Button Description Bixby Runs Bixby Press and hold the button say a command and then release the button to run Bixby When you press the button the Explore Now menu appears at the bottom of the screen To move to the Explore Bixby screen press the Select button Color Number button Each time you press this button the colored buttons window and the virtual numeric pad are displayed alternately Use these colored buttons to access additional options that are specific to the feature in use quot These buttons are not available in the USA and Canada Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc quot If the Color Button appears with a number strip on the screen select the Color Button and then select a specific color by using the directional pad updownleftright Use this to access additional options that are specific to the feature in use Ambient Mode In TV mode press the button to enter Ambient Mode If you press the button when the TV is turned off the TV turns on in Ambient Mode Directional pad up downleftright Moves the focus Select Selects or runs a focused item When pressed while you are watching content detailed program information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a program the previous channel appears Smart Hub Press to return to the Home Screen
• Page 33 - English - : 33 Button Description Playpause When pressed the playback controls appear Using these controls you can control the media content that is playing VOL Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for 1 second or more the Accessibility Shortcuts appears CH Channel Move the button up or down to change the channel To see the Guide screen press the button Press and hold the button up or down to quickly change the channel Launch app button Launch the app indicated by the button quot Use the Samsung Smart Remote less than 20 feet 6 m from the TV The usable distance may vary with the wireless environmental conditions quot The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area quot The Samsung Smart Remote may not be supported depending on the model or geographical area quot To use the Samsung Smart Remote to control a compatible external device that does not support HDMICEC Anynet you must configure universal remote control for the device For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot quot To use the Samsung Smart Remote to control a compatible external device that does support HDMICEC Anynet connect the device to an HDMI port on the TV using an HDMI cable For more information refer to quotUsing Anynet HDMI CECquot
• Page 34: 34 About the Samsung Smart Remote UHD TV Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV
• Page 35 - English - : 35 Button Description Bixby Runs Bixby Press and hold the button say a command and then release the button to run Bixby When you press the button the Explore Now menu appears at the bottom of the screen To move to the Explore Bixby screen press the Select button Number button Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc Color button When pressed colored buttons appear on the screen Use these colored buttons to access additional options that are specific to the feature in use quot These buttons are not available in the USA and Canada Directional pad up downleftright Moves the focus Select Selects or runs a focused item When pressed while you are watching content detailed program information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a program the previous channel appears Smart Hub Press to return to the Home Screen
• Page 36 - English - : 36 Button Description Playpause When pressed the playback controls appear Using these controls you can control the media content that is playing VOL Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for 1 second or more the Accessibility Shortcuts appears CH Channel Move the button up or down to change the channel To see the Guide screen press the button Press and hold the button up or down to quickly change the channel Launch app button Launch the app indicated by the button quot Use the Samsung Smart Remote less than 20 feet 6 m from the TV The usable distance may vary with the wireless environmental conditions quot The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area quot The Samsung Smart Remote may not be supported depending on the model or geographical area quot To use the Samsung Smart Remote to control a compatible external device that does not support HDMICEC Anynet you must configure universal remote control for the device For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot quot To use the Samsung Smart Remote to control a compatible external device that does support HDMICEC Anynet connect the device to an HDMI port on the TV using an HDMI cable For more information refer to quotUsing Anynet HDMI CECquot
• Page 37: 37 About the Samsung Smart Remote THE FRAME Learn about the buttons on the Samsung Smart Remote that comes with the THE FRAME
• Page 38 - English - : 38 Button Description Power When watching TV press to switch to Art mode In Art mode press to switch to watching TV Press and hold to turn off the TV completely quot When the TV turns off and on again display the last used mode Bixby Runs Bixby Press and hold the button say a command and then release the button to run Bixby When you press the button the Explore Now menu appears at the bottom of the screen To move to the Explore Bixby screen press the Select button Number button Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc Color button When pressed colored buttons appear on the screen Use these colored buttons to access additional options that are specific to the feature in use quot To immediately set Color amp Brightness while enjoying Art mode press the button quot These buttons are not available in the USA and Canada Directional pad up downleftright Moves the focus Select Selects or runs a focused item When pressed while you are watching content detailed program information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a program the previous channel appears Smart Hub Press to return to the Home Screen Press in Art mode to switch to TV mode
• Page 39 - English - : 39 Button Description Playpause When pressed the playback controls appear Using these controls you can control the media content that is playing VOL Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for 1 second or more the Accessibility Shortcuts appears CH Channel Move the button up or down to change the channel To see the Guide screen press the button Press and hold the button up or down to quickly change the channel Launch app button Launch the app indicated by the button quot Use the Samsung Smart Remote less than 20 feet 6 m from the TV The usable distance may vary with the wireless environmental conditions quot The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area quot The Samsung Smart Remote may not be supported depending on the model or geographical area quot To use the Samsung Smart Remote to control a compatible external device that does not support HDMICEC Anynet you must configure universal remote control for the device For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot quot To use the Samsung Smart Remote to control a compatible external device that does support HDMICEC Anynet connect the device to an HDMI port on the TV using an HDMI cable For more information refer to quotUsing Anynet HDMI CECquot
• Page 40 - English - : 40 Connecting to the Samsung Smart Remote Pair the TV with the Samsung Smart Remote When you turn on the TV for the first time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the front of the TV and then press and hold the and buttons simultaneously for 3 seconds or more quot The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area quot The Samsung Smart Remote may not be supported depending on the model or geographical area
• Page 41 - English - : 41 Controlling External Devices with a Samsung Remote Control Using the Universal Remote Control the TV and connected external devices with a Samsung remote control Source Universal Remote You can control external devices connected to the TV using a Samsung remote control To control external devices register them by following the instructions on the screen quot This function may not be supported depending on the model or geographical area quot You can also use the Anynet HDMICEC function to operate external Samsung devices with your TVs remote control without any additional setup For more information refer to quotUsing Anynet HDMICECquot quot Specific external devices connected to the TV may not support the universal remote feature quot Do not place any obstacles in front of an external device and TVs logo It may cause signals from the remote control to be transmitted improperly quot The TV memorizes both the external device and its connection port HDMI 1 HDMI 2 etc quot If you have difficulty controlling external devices with the Universal Remote try adjusting the positions of the external devices quot This function may not operate properly depending on the TV installation environment and the features of external devices
• Page 42 - English - : 42 Using Anynet HDMICEC Control an external device connected via Anynet HDMICEC with the remote control You can use the TVs remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet HDMICEC Note that you can only set up and operate Anynet HDMICEC with the remote control Connecting an external device through Anynet and using their menus Settings General External Device Manager Anynet HDMICEC Try Now 1 Set Anynet HDMICEC to On 2 Connect an HDMICECcompliant device to the TV 3 Turn on the connected external device The device is automatically connected to the TV After the connection process is finished you can access the menu of the connected device using your TV remote and control the device quot The connecting process can take up to 2 minutes to complete Read before connecting an Anynet HDMICEC device quot Anynet HDMICECenabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMICEC quot You can configure the TVs Universal Remote to control thirdparty cable boxes Bluray players and home theaters that do not support HDMICEC For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot quot Anynet cannot be used to control external devices that do not support HDMICEC quot The TV remote control may not work under certain circumstances If this occurs set up the device as an Anynet HDMI CECenabled device again quot Anynet HDMICEC works only with external devices that support HDMICEC and only when those devices are either in standby mode or turned on quot Anynet HDMICEC can control up to 12 compliant external devices up to 3 of the same type except for home theaters Anynet HDMICEC can control only one home theater system quot To listen to 51 channel audio from an external device connect the device to the TV via an HDMI cable and connect a 51 home theater system directly to the external devices digital audio output connector quot If an external device has been set up for both Anynet and a universal remote control the device can be controlled only with the universal remote control
• Page 43 - English - : 43 Controlling the TV with a Keyboard Mouse or Gamepad Connecting a keyboard mouse or gamepad to make it easier to control the TV Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard mouse or gamepad to make it easier to control the TV Connecting a USB keyboard mouse or gamepad Plug the keyboard mouse or gamepad cable into the USB port quot If you connect a mouse it is available only in the Internet app and Remote Access function quot XInput USB gamepads are supported quot For more information refer to Input Device in Connection Guide Source Connection Guide Input Device Connecting a Bluetooth keyboard mouse or gamepad Settings General External Device Manager Input Device Manager Bluetooth Device List quot This function may not be supported depending on the model or geographical area quot If your device was not detected position the keyboard close to the TV and then select Refresh The TV scans for available devices again quot If you connect a mouse it is available only in the Internet app quot For more information about how to connect a Bluetooth device refer to the Bluetooth devices user manual
• Page 44 - English - : 44 Using the keyboard and mouse Button Description Directional keys Moves the focus Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 F2 F3 F4 key Color buttons F5 key Displays the Home Screen F6 key Displays the Source screen F7 key Displays the Channel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed by the Internet app Leftclick Available only in the Internet app You can click a menu or link to start a function as you do on a PC Rightclick Available only in the Internet app You can use the following functions quot The options displayed in the menu may differ depending on the selected item Open Open Link in New Tab Enable Scroll Mode quot The key operations may differ on some apps
• Page 45 - English - : 45 Setting up the input devices Settings General External Device Manager Input Device Manager Keyboard Settings You can set up the keyboard with the Keyboard Language and Keyboard Type functions Mouse Settings You can set up the mouse with the Primary Button and Pointer Speed functions Entering Text using the OnScreen Virtual Keyboard Use the virtual keyboard to enter text on your TV Recommended text Options Predict Next Character quot The image on your TV may differ from the image above depending on the model and geographical area Recommended text When you type a word you want to use as a search term this function displays related suggestions from which you can choose one
• Page 46 - English - : 46 Options Select on the virtual keyboard screen The following options are available quot The options available may differ depending on the function running currently Recommended text Reset Recommended Text Memory Predict Next Character when using direction buttons Language Predict Next Character Each time you type a character on the virtual keyboard the next characters predicted to be typed are displayed You can use the directional buttons on the remote control to select one Entering Text using the remote controls microphone and the onscreen virtual keyboard When the virtual keyboard is on the screen press and hold the button on the Samsung Smart Remote speak into the microphone on the Samsung Smart Remote and then release the button What you say appears on the screen as text quot Entering text with your voice may not be supported for some functions quot This function may not be supported depending on the model or geographical area
• Page 47 - English - : 47 Smart Features You can enjoy various apps with Smart Hub Using Smart Hub View descriptions of Smart Hubs basic functions From Smart Hub you can use the Internet search function install and use various apps view photos and videos or listen to music stored on external storage devices and perform more functions quot Some Smart Hub services are paid services quot To use Smart Hub the TV must be connected to the Internet quot Some Smart Hub features may not be supported depending on the service provider language or geographical area quot Smart Hub service outages can be caused by disruptions in your Internet service quot To use Smart Hub you must agree to the Smart Hub service agreement and the collection and use of personal information Without giving consent you cannot use the additional features and services You can view the entire text of the Terms amp Policy by navigating to Settings Support Terms amp Policy Try Now quot If you want to stop using Smart Hub you can cancel the agreement To cancel the Smart Hub service agreement select Reset Smart Hub Settings Support Self Diagnosis Reset Smart Hub
• Page 48 - English - : 48 Displaying the Home Screen Press the button Sources TV HDMI 1 HDMI 2 USB Remote Access Connection Guide Universal Remote Source quot The image on your TV may differ from the image above depending on the model and geographical area On the Home Screen you can easily run the apps you have used previously or frequently The apps can also be moved or deleted from the screen Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to view a scheduled program or when an event occurs on a registered device If you move the focus to Notification and then press the Select button a notification window appears on the right and the following functions are available Delete All You can delete all your notifications Settings You can select services you want to be notified about When you select Allow sound notifications are displayed with a notification sound
• Page 49 - English - : 49 Settings When the focus is moved to Settings a list of quick settings icons appears above the top of the menu You can quickly set frequently used functions by clicking the icons eManual You can open the user manual embedded in your TV Intelligent Mode In Intelligent Mode the TV recognizes and analyzes the surroundings the content and your usage patterns to provide the best viewing experience To turn Intelligent Mode on or off press the Select button To set the detailed options press the up directional button and then select Intelligent Mode Settings quot Because this function is specific to QLED THE FRAME and SERIF TVs it may not be supported depending on the model quot For more information about the Intelligent Mode refer to quotUsing the Intelligent Modequot Picture Mode You can select the picture mode that provides the best viewing experience To change the picture mode press the Select button To make fine adjustments press the up directional button and then select Picture Setup Sound Mode You can select a sound mode to optimize your listening experience To change the sound mode press the Select button To make fine adjustments press the up directional button and then select Equalizer Setup Sound Output You can select which speakers the TV uses for audio output To change the audio output press the Select button To connect to a Bluetooth speaker press the up directional button and then select Bluetooth Speaker List quot Connecting Bluetooth speaker may not be supported depending on the model or geographical area Game Mode You can enable game mode to optimize the TVs settings for playing video games with a gaming console such as a PlayStation Xbox or Nintendo Switch To turn Game Mode on or off press the Select button To set the detailed options press the up directional button and then select Go to Game Mode Settings quot For more information about Game Mode refer to quotSetting the Viewing Environment for External Devicesquot quot This function is only available when an external input source is being used
• Page 50 - English - : 50 Caption You can watch TV broadcasts with captions To activatedeactivate the Caption function press the Select button To run Accessibility Shortcuts press the up directional button and then select Accessibility Shortcuts Sleep Timer You can have the TV automatically turn off at a specific time To change the sleep time press the Select button To set the specific time at which the TV turns off automatically press the up directional button and then select Set Up Off Timer Network You can view the current network and Internet status Press the up directional button and then select Network Status or Network Settings Color Tone You can select a color tone suitable for your viewing preferences To change to a color tone that you want press the Select button Auto Motion Plus You can optimize pictures that contain a lot of motions To turn this function on or off press the Select button To set the detailed options press the up directional button and then select Auto Motion Plus Settings Digital Output Audio Format You can select an output format for digital audio Note that the Dolby Digital option is only available via HDMI ARC for external devices that support the Dolby Digital format TV Device Manager You can run TV Device Manager to view at a glance and easily optimize the CPU usage memory usage and the storage space of the TV quot Pressing Settings displays all setting menus available quot These functions may not be supported depending on the model or geographical area Source You can select an external device connected to the TV quot For more information refer to quotSwitching between external devices connected to the TVquot