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English58
Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is
warm.
• Power cord is not plugged
in properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a heat
source.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• We recommend that the gap
between the refrigerator and
nearby walls (or cabinets) is
more than 2" (50 mm).
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Do not overload the
refrigerator. Do not allow food
to block vents.
Fridge/freezer is
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Interior wall is hot.
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the refrigerator
has heat-proof piping in
the front corners. If the
ambient temperature rises,
this equipment may not
work effectively. This is not a
system failure.
Troubleshooting
Untitled-10 58 2019-11-11 PM 6:56:01
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