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Service 39
Troubleshooting
Power Cycling
If a problem occurs that cannot be corrected with the
instructions in this user manual (see also the help
below), follow the steps given here.
1 Switch the device off using the on/off switch on the
side.
2 Wait at least ten seconds.
3 Switch the device on using the on/off switch on the
side.
4 If the problem repeats, please
contact our technical
customer service or your retailer.
Problems Solutions
The Pocket Projector is unresponsive or hung up • Insert a slim, pointy object into the reset hole to trig-
ger a hardware reset (see also Side View, page 6)
The Pocket Projector cannot be switched on • Connect the supplied power supply to recharge the
inte
rnal battery.
No sound • Adjust the volume using the / key on the
rem
ote control.
No sound from the external connected device • Check the cables to the external device
• Set the volume on the external device
• Only the original cables from the device manufac-
turer may function
Bad sound quality with your co
mputer connection • Check if the audio cable is connected to the comput-
ers headphone socket or the line-out socket.
• The volume setting on the computer should not be
too hi
gh.
Only the initial screen appears and not the image from
the
external device
• Check if the cables are connected to the right sock-
ets.
• Please check that the external device is switched on
• Check if the video output of
the external device is
switched on.
Only the initial screen appears and not the image from
t
he connected computer
• Please check that the VGA-output of the computer
is switched on.
• Check if the resolution of the computer is set to
800x600.
Device switches turns off • When the device is running fo
r a long period of time
in fault condition (like ambient temperature over
35 °C or ventilation openings blocked), the surface
becomes hot and a warning symbol appears
on the
projection (see also Symbols in the
Statusbar,
page 11). The device automatically turns off when it
gets too hot. After the device has cooled down, you
can continue playback.
• When the battery does not have sufficient capacity,
the d
evice turns off. Connect the device to the
power supply.
The device is connected to the power supply and
switche
s to stand-by mode
• The battery is in deep discharge. The device can be
turned on and is ready to use after approximately
five minutes of charging time (see also Battery deep
discharge, page 37).
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