2016 FUSION HYBRID
|
FUSION ENERGI Owner’s Manual
2016 FUSION HYBRID
|
FUSION ENERGI Owner’s Manual
ford.cafordowner.com
March 2015
First Printing
Owner’s Manual
Fusion Hybrid | Energi
Litho in U.S.A.
GE5J 19A321 DA
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2015
All rights reserved.
Part Number: 20150205230322
Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit..........................................................11
Replacement Parts
Recommendation........................................11
Special Notices................................................12
Mobile Communications
Equipment.....................................................12
Export Unique Options..................................13
Environment
Protecting the Environment........................14
Child Safety
General Information.......................................15
Installing Child Seats.....................................16
Booster Seats..................................................24
Child Seat Positioning..................................26
Child Safety Locks..........................................27
Safety Belts
Principle of Operation..................................29
Fastening the Safety Belts.........................30
Safety Belt Height Adjustment.................34
Safety Belt Warning Lamp and Indicator
Chime.............................................................34
Safety Belt Minder.........................................35
Child Restraint and Safety Belt
Maintenance................................................36
Personal Safety System™
Personal Safety System™..........................37
Supplementary Restraints
System
Principle of Operation..................................38
Driver and Passenger Airbags...................39
Front Passenger Sensing System............40
Side Airbags.....................................................42
Driver and Passenger Knee Airbags........43
Side Curtain Airbags.....................................44
Crash Sensors and Airbag Indicator.......45
Airbag Disposal..............................................46
Keys and Remote Controls
General Information on Radio
Frequencies..................................................47
Remote Control...............................................47
Replacing a Lost Key or Remote
Control...........................................................53
MyKey™
Principle of Operation..................................54
Creating a MyKey............................................55
Clearing All MyKeys.......................................56
Checking MyKey System Status...............57
Using MyKey With Remote Start
Systems.........................................................58
MyKey Troubleshooting...............................58
Locks
Locking and Unlocking................................60
Keyless Entry...................................................64
Interior Luggage Compartment
Release..........................................................66
Security
Passive Anti-Theft System........................68
Anti-Theft Alarm............................................70
Steering Wheel
Adjusting the Steering Wheel.....................71
Audio Control....................................................71
Voice Control....................................................72
Cruise Control..................................................72
Information Display Control.......................72
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Heated Steering Wheel................................73
Wipers and Washers
Windshield Wipers.........................................74
Autowipers........................................................74
Windshield Washers......................................75
Lighting
General Information.......................................77
Lighting Control...............................................77
Autolamps........................................................78
Instrument Lighting Dimmer......................79
Headlamp Exit Delay....................................79
Daytime Running Lamps............................80
Automatic High Beam Control.................80
Front Fog Lamps............................................82
Direction Indicators.......................................82
Interior Lamps.................................................82
Ambient Lighting............................................83
Windows and Mirrors
Power Windows.............................................84
Global Opening and Closing......................85
Exterior Mirrors................................................85
Interior Mirror...................................................86
Sun Visors.........................................................87
Moonroof...........................................................87
Instrument Cluster
Gauges...............................................................89
Warning Lamps and Indicators.................92
Audible Warnings and Indicators.............95
Information Displays
General Information......................................97
Information Messages................................107
Climate Control
Automatic Climate Control........................121
Automatic Climate Control - Vehicles
With: Sony Audio System......................122
Hints on Controlling the Interior
Climate.........................................................124
Heated Windows and Mirrors..................125
Cabin Air Filter................................................126
Remote Start..................................................126
Seats
Sitting in the Correct Position...................127
Head Restraints.............................................127
Manual Seats.................................................129
Power Seats....................................................129
Memory Function...........................................131
Rear Seats.......................................................133
Heated Seats..................................................134
Climate Controlled Seats..........................134
Rear Seat Armrest........................................135
Universal Garage Door
Opener
Universal Garage Door Opener...............136
Auxiliary Power Points
Auxiliary Power Points...............................140
Storage Compartments
Center Console..............................................142
Overhead Console........................................142
Starting and Stopping the
Engine
General Information....................................143
Ignition Switch...............................................143
Keyless Starting............................................143
Starting a Gasoline Engine.......................144
Engine Block Heater.....................................147
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Unique Driving Character-
istics
Hybrid Electric Vehicle................................149
Fuel and Refueling
Safety Precautions.......................................157
Fuel Quality....................................................158
Fuel Filler Funnel Location........................159
Running Out of Fuel....................................159
Refueling.........................................................160
Fuel Consumption.......................................164
Emission Control System..........................165
High Voltage Battery
General Information....................................168
Charging the High Voltage Battery........170
High Voltage Battery Cut-Off
Switch...........................................................175
Transmission
Automatic Transmission............................176
Brakes
General Information....................................179
Hints on Driving With Anti-Lock
Brakes...........................................................180
Electric Parking Brake.................................180
Hill Start Assist..............................................182
Traction Control
Principle of Operation................................184
Using Traction Control...............................184
Stability Control
Principle of Operation.................................185
Using Stability Control...............................185
Parking Aids
Principle of Operation................................186
Rear Parking Aid...........................................186
Front Parking Aid..........................................187
Active Park Assist.........................................188
Rear View Camera........................................191
Cruise Control
Principle of Operation.................................195
Using Cruise Control....................................195
Using Adaptive Cruise Control................196
Driving Aids
Driver Alert.....................................................202
Lane Keeping System................................203
Blind Spot Information System..............207
Steering.............................................................211
Pre-Collision Assist......................................212
Load Carrying
Load Limit........................................................215
Towing
Towing a Trailer.............................................222
Transporting the Vehicle...........................222
Towing the Vehicle on Four Wheels......222
Driving Hints
Breaking-In.....................................................224
Economical Driving.....................................224
Driving Through Water...............................224
Floor Mats.......................................................225
Roadside Emergencies
Roadside Assistance...................................227
Hazard Warning Flashers..........................228
Fuel Shutoff...................................................228
Jump Starting the Vehicle........................229
Collision, Damage or Fire Event..............232
Post-Crash Alert System..........................234
Spinout Detection.......................................234
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Customer Assistance
Getting the Services You Need...............235
In California (U.S. Only)............................236
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)......................237
Utilizing the Mediation/Arbitration
Program (Canada Only)........................237
Getting Assistance Outside the U.S. and
Canada........................................................238
Ordering Additional Owner's
Literature....................................................239
Reporting Safety Defects (U.S.
Only).............................................................239
Reporting Safety Defects (Canada
Only)............................................................240
Fuses
Fuse Specification Chart...........................241
Changing a Fuse..........................................250
Maintenance
General Information....................................251
Opening and Closing the Hood...............251
Under Hood Overview................................252
Engine Oil Dipstick......................................253
Engine Oil Check..........................................253
Oil Change Indicator Reset......................254
Engine Coolant Check...............................254
Automatic Transmission Fluid
Check...........................................................258
Brake Fluid Check........................................258
Power Steering Fluid Check....................258
Washer Fluid Check....................................259
Fuel Filter........................................................259
Changing the 12V Battery.........................259
Checking the Wiper Blades......................261
Changing the Wiper Blades......................261
Adjusting the Headlamps..........................261
Removing a Headlamp..............................263
Changing a Bulb..........................................264
Bulb Specification Chart..........................266
Changing the Engine Air Filter................268
Vehicle Care
General Information...................................269
Cleaning Products.......................................269
Cleaning the Exterior..................................269
Waxing.............................................................270
Cleaning the Engine....................................270
Cleaning the Windows and Wiper
Blades............................................................271
Cleaning the Interior.....................................271
Cleaning the Instrument Panel and
Instrument Cluster Lens........................272
Cleaning Leather Seats..............................272
Repairing Minor Paint Damage...............273
Cleaning the Alloy Wheels........................273
Vehicle Storage.............................................273
Wheels and Tires
Temporary Mobility Kit...............................276
Tire Care..........................................................288
Using Summer Tires...................................302
Using Snow Chains.....................................303
Tire Pressure Monitoring System..........303
Technical Specifications...........................307
Capacities and Specific-
ations
Engine Specifications................................309
Motorcraft Parts...........................................310
Vehicle Identification Number..................311
Vehicle Certification Label.........................311
Transmission Code Designation.............312
Capacities and Specifications - 2.0L
Hybrid............................................................313
Audio System
General Information.....................................317
Audio Unit - Vehicles With: AM/FM/CD/
SYNC.............................................................318
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Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio.............................319
Audio Unit - Vehicles With: Sony AM/FM/
CD..................................................................322
Digital Radio..................................................325
Satellite Radio..............................................328
USB Port.........................................................330
Media Hub......................................................330
SYNC™
General Information....................................331
Using Voice Recognition...........................333
Using SYNC™ With Your Phone............336
SYNC™ Applications and Services......348
SYNC™ AppLink™.....................................356
Using SYNC™ With Your Media
Player............................................................357
SYNC™ Troubleshooting..........................367
MyFord Touch™
General Information...................................376
Settings...........................................................385
Entertainment..............................................399
Phone................................................................415
Electric Vehicle Information.....................422
Information....................................................437
Climate............................................................446
Navigation......................................................449
MyFord Touch™ Troubleshooting........460
Accessories
Accessories....................................................467
Extended Service Plan
(ESP)
Extended Service Plan (ESP)................469
Scheduled Maintenance
General Maintenance Information.........471
Normal Scheduled Maintenance..........474
Special Operating Conditions Scheduled
Maintenance..............................................477
Scheduled Maintenance Record...........479
Appendices
End User License Agreement.................486
Type Approvals.............................................507
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ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
it, the greater the safety and pleasure you
will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
Safety alert
See Owner's Manual
E162384
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
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Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Introduction
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
E167012
Shield the eyes
E138639
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC™ (page 331).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
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Introduction
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note: Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 331).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle’s current
location, travel direction, and speed
(“vehicle travel information”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See SYNC™
(page 331).
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CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/
perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as to help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as to access Account Manager,
please go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
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Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury.
Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active
passenger airbag.
On-board Diagnostics (OBD-II)
Your vehicle’s On-board Diagnostics
(OBD-II) system has a data port for
diagnostics, repair and reprogramming
services with diagnostic scan tools.
Installing a non-Ford-approved
aftermarket OBD plug-in device that uses
the port during normal driving, for example
remote insurance company monitoring,
remote vehicle diagnostics, telematics or
engine reprogramming, may cause
interference or damage to vehicle systems.
We do not recommend or endorse the use
of any non-Ford-approved aftermarket
OBD plug-in devices. The vehicle Warranty
may not cover damage caused by any
non-Ford-approved aftermarket OBD
plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
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EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export. Refer to this Owner’s
Manual for all other required
information and warnings.
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PROTECTING THE
ENVIRONMENT
You must play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
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GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNINGS
Always make sure your child is
secured properly in a device that is
appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
All children are shaped differently.
The recommendations for safety
restraints are based on probable
child height, age and weight thresholds
from National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum
requirements of law. Ford recommends
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and
WARNINGS
is compatible with and properly installed
in your vehicle. To locate a child seat fitting
station and CPST, contact the NHTSA toll
free at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John Ambulance
office for referral to a CPST or for further
information, contact your provincial
ministry of transportation, locate your local
St. John Ambulance office by searching for
St. John Ambulance on the internet, or
Transport Canada at 1-800-333-0371
(http://www.tc.gc.ca). Failure to properly
restrain children in safety seats made
especially for their height, age, and weight
may result in an increased risk of serious
injury or death to your child.
Do not leave children or animals
unattended in the vehicle. On hot
days, the temperature in the trunk or
vehicle interior can rise very quickly.
Exposure of people or animals to these
high temperatures for even a short time
can cause death or serious heat-related
injuries, including brain damage. Small
children are particularly at risk.
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Child Safety
Recommendations for Safety Restraints for Children
Recommended restraint
type
Child size, height, weight, or ageChild
Use a child safety seat
(sometimes called an
infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Infants or
toddlers
Use a belt-positioning
booster seat.
Children who have outgrown or no longer
properly fit in a child safety seat (gener-
ally children who are less than 4 ft. 9 in.
(1.45 m) tall, are greater than age four
and less than age 12, and between 40 lb
(18 kg) and 80 lb (36 kg) and upward to
100 lb (45 kg) if recommended by your
child restraint manufacturer).
Small children
Use a vehicle safety belt
having the lap belt snug
and low across the hips,
shoulder belt centered
across the shoulder and
chest, and seat back
upright.
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
4 ft. 9 in. (1.45 m) tall or greater than 80
lb (36 kg) or 100 lb (45 kg) if recom-
mended by child restraint manufacturer).
Larger children
• You are required by law to properly use
safety seats for infants and toddlers in
the United States and Canada.
• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or 80 pounds (36 kilograms).
Check your local and state or provincial
laws for specific requirements about
the safety of children in your vehicle.
• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. See
Front Passenger Sensing System
(page 40).
INSTALLING CHILD SEATS
Child Seats
E142594
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Child Safety
Use a child safety seat (sometimes called
an infant carrier, convertible seat, or
toddler seat) for infants, toddlers, or
children weighing 40 pounds (18
kilograms) or less (generally age four or
younger).
Using Lap and Shoulder Belts
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back.
Airbags can kill or injure a child in a
child seat. Children 12 and under
should be properly restrained in the
rear seat whenever possible.
Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain safety belt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, occupants
should only use seating positions where
they are able to be properly restrained.
When installing a child safety seat with
combination lap and shoulder belts:
• Use the correct safety belt buckle for
that seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the safety
seat, with the tongue between the child
seat and the release button, to prevent
accidental unbuckling.
• Place the vehicle seat upon which the
child seat will be installed in the upright
position.
• Put the safety belt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking
clip.
Perform the following steps when
installing the child seat with combination
lap and shoulder belts:
Note: Although the child seat illustrated is
a forward facing child seat, the steps are
the same for installing a rear facing child
seat.
Standard safety belts
E142528
1. Position the child safety seat in a seat
with a combination lap and shoulder
belt.
E142529
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Child Safety
2. After positioning the child safety seat
in the proper seating position, pull
down on the shoulder belt and then
grasp the shoulder belt and lap belt
together behind the belt tongue.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child seat according to the
child seat manufacturer's instructions.
Be sure the belt webbing is not twisted.
E142531
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until all of the belt is pulled out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove
slack. The belt will click as it retracts
to indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.
E142533
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Child Safety
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child seat to
your vehicle. Sometimes, a slight lean
toward the buckle will provide extra
help to remove remaining slack from
the belt.
9. Attach the tether strap (if the child seat
is equipped).
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 inch (2.5 centimeters) of movement
for proper installation.
Ford recommends checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with your local St. John Ambulance
office for referral to a Certified Passenger
Seat Technician.
Inflatable safety belts
E142528
1. Position the child safety seat in a seat
with a combination lap and shoulder
belt.
E146522
2. After positioning the child safety seat
in the proper seating position, grasp the
shoulder belt and lap belt together
behind the belt tongue.
E142530
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Child Safety
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child seat according to the
child seat manufacturer's instructions.
Be sure the belt webbing is not twisted.
E146523
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.
E146524
5. To put the retractor in the automatic
locking mode, grasp the lap portion of
the inflatable safety belt and pull
upward until all of the belt is pulled out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
Note: Unlike the standard safety belt, the
inflatable safety belt's unique lap portion
locks the child seat for installation. The
ability for the shoulder portion of the belt to
move freely is normal, even after the lap belt
has been put into the automatic locking
mode.
Note: The lock-off device on some child
restraints may not accommodate the
shoulder portion of the inflatable safety belt.
Follow all instructions provided by the
manufacturer of the child restraint regarding
the necessary and proper use of the lock-off
device. In some instances, these devices
have been provided only for use in vehicles
with safety belt systems that would
otherwise require a locking clip.
6. Allow the belt to retract to remove
slack. The belt will click as it retracts
to indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.
E146525
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling down on the lap belt in order to
force slack from the belt. This is
necessary to remove the remaining
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Child Safety
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child seat to
your vehicle. Sometimes, a slight lean
toward the buckle will additionally help
to remove remaining slack from the
belt.
9. Attach the tether strap (if the child seat
is equipped).
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 inch (2.5 centimeters) of movement
for proper installation.
Ford recommends checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with your local St. John Ambulance
office for referral to a Certified Passenger
Seat Technician.
Using Lower Anchors and Tethers
for CHildren (LATCH)
WARNINGS
Never attach two child safety seats
to the same anchor. In a collision, one
anchor may not be strong enough to
hold two child safety seat attachments
and may break, causing serious injury or
death.
Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain safety belt buckle
assemblies or LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, occupants
should only use seating positions where
they are able to be properly restrained.
The LATCH system is composed of three
vehicle anchor points: two lower anchors
located where seat back and seat cushion
meet (called the seat bight) and one top
tether anchor located behind that seating
position.
LATCH compatible child safety seats have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use safety belts to attach the child seat,
however the safety belt can still be used
to attach the child seat. For forward-facing
child seats, the top tether strap must also
be attached to the proper top tether
anchor, if a top tether strap has been
provided with your child seat.
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Child Safety
E142535
Your vehicle has LATCH lower anchors for
child seat installation at the seating
positions marked with the child seat
symbol.
E144054
The LATCH anchors are located at the rear
section of the rear seat between the
cushion and seat back below the symbols
as shown. Follow the child seat
manufacturer's instructions to properly
install a child seat with LATCH
attachments. Follow the instructions on
attaching child safety seats with tether
straps.
Attach LATCH lower attachments of the
child seat only to the anchors shown.
Use of Inboard Lower Anchors from the
Outboard Seating Positions (Center
Seating Use)
WARNING
The standardized spacing for LATCH
lower anchors is 11 inches (28
centimeters) center to center. Do not
use LATCH lower anchors for the center
seating position unless the child seat
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
The lower anchors at the center of the
second row rear seat are spaced 18 inches
(46 centimeters) apart. A child seat with
rigid LATCH attachments cannot be
installed at the center seating position.
LATCH compatible child seats (with
attachments on belt webbing) can only be
used at this seating position provided that
the child seat manufacturer's instructions
permit use with the anchor spacing stated.
Do not attach a child seat to any lower
anchor if an adjacent child seat is attached
to that anchor.
Each time you use the safety seat, check
that the seat is properly attached to the
lower anchors and tether anchor, if
applicable. Tug the child seat from side to
side and forward and back where it is
secured to your vehicle. The seat should
move less than one inch when you do this
for a proper installation.
If the safety seat is not anchored properly,
the risk of a child being injured in a crash
greatly increases.
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Child Safety
Combining Safety Belt and LATCH
Lower Anchors for Attaching Child
Safety Seats
When used in combination, either the
safety belt or the LATCH lower anchors
may be attached first, provided a proper
installation is achieved. Attach the tether
strap afterward, if included with the child
seat.
Using Tether Straps
Many forward-facing child safety
seats include a tether strap
which extends from the back of
the child safety seat and hooks to an
anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older safety seats.
Contact the manufacturer of your child
seat for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your safety seat
does not reach the appropriate top tether
anchor in your vehicle.
Once the child safety seat has been
installed using either the safety belt, the
lower anchors of the LATCH system, or
both, you can attach the top tether strap.
The tether strap anchors in your vehicle
are in the following positions (shown from
top view):
E142537
Perform the following steps to install a
child safety seat with tether anchors:
Note: If you install a child seat with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child seat off
your vehicle seat cushion when the child is
seated in it. Keep the tether strap just snug
without lifting the front of the child seat.
Keeping the child seat just touching your
vehicle seat gives the best protection in a
severe crash.
1. Route the child safety seat tether strap
over the back of the seat. For outboard
seating positions, route the tether strap
under the head restraint and between
the head restraint posts. For the center
seating positions, route the tether strap
over the top of the head restraint. If
needed, the head restraints can also
be removed.
E144274
2. Locate the correct anchor for the
selected seating position, then open
the tether anchor cover.
E144275
3. Clip the tether strap to the anchor as
shown.
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Child Safety
4. Tighten the child safety seat tether
strap according to the manufacturer's
instructions.
If your child restraint system is equipped
with a tether strap, and the child restraint
manufacturer recommends its use, Ford
also recommends its use.
BOOSTER SEATS
WARNING
Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash.
Note: Some booster seat safety belt guides
may not accommodate the shoulder portion
of the inflatable safety belt.
Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child safety seat (generally
children who are less than 4 feet 9 inches
(1.45 meters) tall, are greater than age four
(4) and less than age twelve (12), and
between 40 pounds (18 kilograms) and
80 pounds (36 kilograms) and upward to
100 pounds (45 kilograms) if
recommended by your child restraint
manufacturer). Many state and provincial
laws require that children use approved
booster seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters) tall,
or 80 pounds (36 kilograms).
Booster seats should be used until you can
answer YES to ALL of these questions
when seated without a booster seat:
E142595
• Can the child sit all the way back
against their vehicle seat back with
knees bent comfortably at the edge of
the seat cushion?
• Can the child sit without slouching?
• Does the lap belt rest low across the
hips?
• Is the shoulder belt centered on the
shoulder and chest?
• Can the child stay seated like this for
the whole trip?
Always use booster seats in conjunction
with your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
• Backless booster seats
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Child Safety
If your backless booster seat has a
removable shield, remove the shield. If a
vehicle seating position has a low seat
back or no head restraint, a backless
booster seat may place your child's head
(as measured at the tops of the ears)
above the top of the seat. In this case,
move the backless booster to another
seating position with a higher seat back or
head restraint and lap and shoulder belts,
or consider using a high back booster seat.
E70710
• High back booster seats
If, with a backless booster seat, you cannot
find a seating position that adequately
supports your child's head, a high back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder. The following drawings compare
the ideal fit (center) to a shoulder belt
uncomfortably close to the neck and a
shoulder belt that could slip off the
shoulder. The drawings also show how the
lap belt should be low and snug across the
child's hips.
E142596
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Child Safety
E142597
If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD SEAT POSITIONING
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the vehicle seat
upon which the child seat is installed all
the way back. When possible, all children
age 12 and under should be properly
restrained in a rear seating position. If all
children cannot be seated and restrained
properly in a rear seating position, properly
restrain the largest child in the front seat.
Always carefully follow the
instructions and warnings provided
by the manufacturer of any child
restraint to determine if the restraint device
is appropriate for your child's size, height,
weight, or age. Follow the child restraint
manufacturer's instructions and warnings
provided for installation and use in
conjunction with the instructions and
WARNINGS
warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the child
may increase the risk of serious injury or
death.
Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot
protect the child from injury in a crash,
which may result in serious injury or death.
Never use pillows, books, or towels
to boost a child. They can slide
around and increase the likelihood
of injury or death in a crash.
Always restrain an unoccupied child
seat or booster seat. These objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious injury.
Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash.
To avoid risk of injury, do not leave
children or pets unattended in your
vehicle.
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Child Safety
Recommendations for attaching child safety restraints for children
Use any attachment method as indicated below by X
Combined
weight of
child and
child seat
Restraint
Type
Safety belt
only
Safety belt
and LATCH
(lower
anchors
and top
tether
anchor)
Safety belt
and top
tether
anchor
LATCH
(lower
anchors
only)
LATCH
(lower
anchors
and top
tether
anchor)
XX
Up to 65 lb
(29.5 kg)
Rear facing
child seat
X
Over 65 lb
(29.5 kg)
Rear facing
child seat
XXX
Up to 65 lb
(29.5 kg)
Forward
facing
child seat
XX
Over 65 lb
(29.5 kg)
Forward
facing
child seat
Note: The child seat must rest tightly
against the vehicle seat upon which it is
installed. It may be necessary to lift or
remove the head restraint. See Seats (page
127).
CHILD SAFETY LOCKS
When these locks are set, the rear doors
cannot be opened from the inside.
E112197
The childproof locks are located on the
rear edge of each rear door and must be
set separately for each door.
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Child Safety
Left-Hand Side
Turn counterclockwise to lock and
clockwise to unlock.
Right-Hand Side
Turn clockwise to lock and
counterclockwise to unlock.
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Child Safety
PRINCIPLE OF OPERATION
WARNINGS
Always drive and ride with your
seatback upright and the lap belt
snug and low across the hips.
To reduce the risk of injury, make
sure children sit where they can be
properly restrained.
Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot
protect the child from injury in a crash.
All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death.
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Be
sure everyone in your vehicle is in a seat
and using a safety belt properly.
In a rollover crash, an unbelted
person is significantly more likely to
die than a person wearing a safety
belt.
Each seating position in your vehicle
has a specific safety belt assembly
which is made up of one buckle and
one tongue that are designed to be used
as a pair. 1) Use the shoulder belt on the
outside shoulder only. Never wear the
shoulder belt under the arm. 2) Never
swing the safety belt around your neck over
the inside shoulder. 3) Never use a single
belt for more than one person.
WARNINGS
When possible, all children 12 years
old and under should be properly
restrained in a rear seating position.
Failure to follow this could seriously
increase the risk of injury or death.
Safety belts and seats can become
hot in a vehicle that has been closed
up in sunny weather; they could burn
a small child. Check seat covers and
buckles before you place a child anywhere
near them.
Front and rear seat occupants,
including pregnant women, should
wear safety belts for optimum
protection in an accident.
All seating positions in your vehicle have
lap and shoulder safety belts. All
occupants of the vehicle should always
properly wear their safety belts, even when
an airbag supplemental restraint system
is provided.
The safety belt system consists of:
• Lap and shoulder safety belts.
• Shoulder safety belt with automatic
locking mode, (except driver safety
belt).
• Height adjuster at the front outboard
seating positions.
• Safety belt pretensioner at the front
outboard seating positions.
• Safety belt warning light and chime.
• Crash sensors and monitoring system
with readiness indicator.
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Safety Belts
The safety belt pretensioners at the front
seating positions are designed to tighten
the safety belts when activated. In frontal
and near-frontal crashes, the safety belt
pretensioners may be activated alone or,
if the crash is of sufficient severity, together
with the front airbags. The pretensioners
may also activate when a side curtain
airbag is deployed.
FASTENING THE SAFETY
BELTS
Standard belts shown, inflatable belts
similar
The front outboard and rear safety
restraints in the vehicle are combination
lap and shoulder belts.
E142587
1. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
until you hear a snap and feel it latch.
Make sure you securely fasten the
tongue in the buckle.
E142588
2. To unfasten, press the release button
and remove the tongue from the
buckle.
Using Safety Belts During
Pregnancy
WARNING
Always ride and drive with your
seatback upright and the safety belt
properly fastened. The lap portion of
the safety belt should fit snug and be
positioned low across the hips. The
shoulder portion of the safety belt should
be positioned across the chest. Pregnant
women should also follow this practice.
See the following figure.
E142590
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Safety Belts
Pregnant women should always wear their
safety belt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort will
allow. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Safety Belt Locking Modes
WARNINGS
After any vehicle crash, the safety
belt system at all passenger seating
positions must be checked by an
authorized dealer to verify that the
automatic locking retractor feature for
child seats is still functioning properly. In
addition, all safety belts should be checked
for proper function.
Belt and retractor assembly must be
replaced if the safety belt assembly
automatic locking retractor feature
or any other safety belt function is not
operating properly when checked by an
authorized dealer. Failure to replace the
belt and retractor assembly could increase
the risk of injury in crashes.
All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver safety belt has the vehicle sensitive
locking mode. The front outboard
passenger and rear seat safety belts have
both the vehicle sensitive locking mode
and the automatic locking mode.
Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of about 5 mph
(8 km/h) or more, the combination safety
belts will lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If
this occurs, let the belt retract slightly and
pull webbing out again in a slow and
controlled manner.
Automatic Locking Mode
In this mode, the shoulder belt is
automatically pre-locked. The belt will still
retract to remove any slack in the shoulder
belt. The automatic locking mode is not
available on the driver safety belt.
When to Use the Automatic Locking
Mode
This mode should be used any time a child
safety seat, except a booster, is installed
in passenger front or rear seating positions.
Children 12 years old and under should be
properly restrained in a rear seating
position whenever possible. See Child
Safety (page 15).
How to Use the Automatic Locking
Mode
Non-inflatable safety belts
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Safety Belts
E142591
1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull
downward until the entire belt is pulled
out. As the belt retracts, you will hear
a clicking sound. This indicates the
safety belt is now in the automatic
locking mode.
Rear outboard inflatable safety belts
(second row only–if equipped)
E146363
1. Buckle the combination lap and
shoulder belt.
2. Grasp the lap portion of the belt and
pull upward until the entire belt is
pulled out.
3. Allow the belt to retract. As the belt
retracts, you will hear a clicking sound.
This indicates the safety belt is now in
the automatic locking mode.
How to Disengage the Automatic
Locking Mode
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive (emergency) locking mode.
Rear Inflatable Safety Belt (If
Equipped)
WARNING
Do not attempt to service, repair, or
modify the rear inflatable safety belt.
The rear inflatable safety belts are fitted
in the shoulder portion of the safety belts
of the second-row outboard seating
positions.
Note: The rear inflatable safety belts are
compatible with most infant and child
safety car seats and belt positioning booster
seats when properly installed. This is
because they are designed to fill with a
cooled gas at a lower pressure and at a
slower rate than traditional airbags. After
inflation, the shoulder portion of the safety
belt remains cool to the touch.
The rear inflatable safety belt consists of
the following:
• An inflatable bag located in the
shoulder safety belt webbing.
• Lap safety belt webbing with
automatic locking mode.
• The same warning light, electronic
control and diagnostic unit as used for
the front safety belts.
• Impact sensors located in various parts
of the vehicle.
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Safety Belts
How does the rear inflatable safety belt
system work?
The rear inflatable safety belts will
function like standard restraints in
everyday usage.
E146364
During a crash of sufficient force, the
inflatable belt will inflate from inside the
webbing.
E146365
The fully inflated belt's increased diameter
more effectively holds the occupant in the
appropriate seating position, and spreads
crash forces over more area of the body
than regular safety belts. This helps reduce
pressure on the chest and helps control
head and neck motion for passengers.
WARNING
If the rear inflatable safety belt has
deployed, it will not function again.
The rear inflatable safety belt system
must be replaced by an authorized dealer.
The rear inflatable safety belts are
designed to inflate in frontal or near-frontal
crashes and some side impact crashes.
The fact that the rear inflatable safety belt
did not inflate in a crash does not mean
that something is wrong with the system.
Rather, it means the forces were not of the
type sufficient to cause activation.
Safety Belt Extension Assembly
WARNINGS
Do not use extensions to change the
fit of the shoulder belt across the
torso.
Do not use extensions with an
inflatable safety belt.
If the safety belt is too short when fully
extended, a safety belt extension assembly
can be obtained from an authorized dealer.
Use only extensions manufactured by the
same supplier as the safety belt.
Manufacturer identification is on a label
located either at the end of the webbing
or on the retractor behind the trim. Also,
use the safety belt extension only if the
safety belt is too short for you when fully
extended.
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Safety Belts
SAFETY BELT HEIGHT
ADJUSTMENT
WARNING
Position the safety belt height
adjuster so that the belt rests across
the middle of your shoulder. Failure
to adjust the safety belt properly could
reduce the effectiveness of the safety belt
and increase the risk of injury in a crash.
Adjust the height of the shoulder belt so
the belt rests across the middle of your
shoulder.
E145664
To adjust the shoulder belt height:
1. Pull the button and slide the height
adjuster up or down.
2. Release the button and pull down on
the height adjuster to make sure it is
locked in place.
SAFETY BELT WARNING LAMP
AND INDICATOR CHIME
This lamp illuminates and an
audible warning will sound if the
driver's safety belt has not been
fastened when the vehicle's ignition is
turned on.
Conditions of operation
Then...If...
The safety belt warning light illuminates 1-
2 minutes and the warning chime sounds
4-8 seconds.
The driver's safety belt is not buckled
before the ignition switch is turned to the
on position...
The safety belt warning light and warning
chime turn off.
The driver's safety belt is buckled while the
indicator light is illuminated and the
warning chime is sounding...
The safety belt warning light and indicator
chime remain off.
The driver's safety belt is buckled before
the ignition switch is turned to the on posi-
tion...
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Safety Belts
SAFETY BELT MINDER
Belt-Minder™
This feature supplements the safety belt
warning function by providing additional
reminders that intermittently sound a tone
and illuminate the safety belt warning light
when you are in the driver seat or you have
a front seat passenger and a safety belt is
unbuckled.
The system uses information from the
front passenger sensing system to
determine if a front seat passenger is
present and therefore potentially in need
of a warning. To avoid the system turning
on the Belt-Minder feature for objects you
place on the front passenger seat, only the
front seat passengers receive warnings as
determined by the front passenger sensing
system.
If the Belt-Minder warnings expire
(warnings for about five minutes) for one
passenger (driver or front passenger), the
other passenger can still cause the
Belt-Minder feature to turn on.
Then...If...
The Belt-Minder feature will not activate.You and the front seat passenger buckle
your safety belts before you switch the
ignition on or less than 1–2 minutes elapse
after you switch the ignition on...
The Belt-Minder feature activates, the
safety belt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your safety belts.
You or the front seat passenger do not
buckle your safety belts before your vehicle
reaches at least 6 mph (9.7 km/h) and 1–2
minutes elapse after you switch the ignition
on...
The Belt-Minder feature activates, the
safety belt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your safety belts.
The safety belt for the driver or front
passenger is unbuckled for about 1 minute
while the vehicle is traveling at least 6 mph
(9.7 km/h) and more than 1–2 minutes
elapse after you switch the ignition on...
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Safety Belts
Deactivating and Activating the
Belt-Minder Feature
WARNING
While the system allows you to
switch this feature off, the intent of
the system is to remind you to wear
your safety belt to improve your chance to
survive an accident. We recommend you
leave the system switched on for yourself
and others who may use the vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1–4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P) or
neutral (N).
• The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
1. Switch the ignition on. Do not start the
vehicle.
2. Wait until the safety belt warning light
turns off (about 1 minute). After Step
2, wait an additional 5 seconds before
proceeding with Step 3. Once you start
Step 3, you must complete the
procedure within 30 seconds.
3. For the seating position you are
switching off, buckle then unbuckle the
safety belt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the safety belt warning
light turns on.
4. While the safety belt warning light is
on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt
warning light flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SAFETY BELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
Ford Motor Company recommends that
all safety belt assemblies in use in vehicles
involved in a crash be replaced. However,
if the crash was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a crash
should also be inspected and replaced if
either damage or improper operation is
noted.
Properly care for safety belts. See Vehicle
Care (page 269).
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Safety Belts
The Personal Safety System provides an
improved overall level of frontal crash
protection to front seat occupants and is
designed to help further reduce the risk of
airbag-related injuries. The system is able
to analyze different occupant conditions
and crash severity before activating the
appropriate safety devices to help better
protect a range of occupants in a variety
of frontal crash situations.
The Vehicle Personal Safety System
consists of:
• Driver and passenger dual-stage airbag
supplemental restraints.
• Front seat outboard safety belts with
pretensioners, energy management
retractors and safety belt usage
sensors.
• Driver seat position sensor.
• Front passenger sensing system.
• Passenger airbag off and on indicator
lamp.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.
• Restraint system warning light and
backup tone.
• The electrical wiring for the airbags,
crash sensors, safety belt
pretensioners, front safety belt usage
sensors, driver seat position sensor,
front passenger sensing system and
indicator lights.
How Does the Personal Safety
System Work?
The Personal Safety System can adapt the
deployment strategy of the safety devices
according to crash severity and occupant
conditions. A collection of crash and
occupant sensors provides information to
the restraints control module. During a
crash, the restraints control module may
deploy the safety belt pretensioners, one
or both stages of the dual-stage airbags
based on crash severity and occupant
conditions.
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Personal Safety System™
PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module.
All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death.
Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death.
Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries.
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back.
Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible.
Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation.
If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash.
The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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Supplementary Restraints System
DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Never place your arm or any objects
over an airbag module. Placing your
arm over a deploying airbag can
result in serious arm fractures or other
injuries. Objects placed on or over the
airbag inflation area may cause those
objects to be propelled by the airbag into
your face and torso causing serious injury.
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back.
E151127
The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
• Driver and passenger airbag modules.
• Front passenger sensing system.
· Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 45).
Proper Driver and Front Passenger
Seating Adjustment
WARNING
National Highway Traffic Safety
Administration (NHTSA)
recommends a minimum distance
of at least 10 inches (25 centimeters)
between an occupant’s chest and the
driver airbag module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
After all occupants have adjusted their
seats and put on safety belts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seat back, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
Children and Airbags
WARNING
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back.
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Supplementary Restraints System
E142846
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with Advanced Restraints
Systems, children 12 and under
should be properly restrained in a
rear seating position. Failure to follow this
could seriously increase the risk of injury or
death.
Sitting improperly out of position or
with the seatback reclined too far
can take off weight from the seat
cushion and affect the decision of the front
passenger sensing system, resulting in
serious injury or death in a crash. Always
sit upright against your seatback, with your
feet on the floor.
To reduce the risk of possible serious
injury: Do not stow objects in the
seatback map pocket or hang
objects off a seatback if a child is in the
front passenger seat. Do not place objects
underneath the front passenger seat or
WARNINGS
between the seat and the center console.
Check the passenger airbag off or pass
airbag off indicator lamp for proper airbag
status. Failure to follow these instructions
may interfere with the front passenger seat
sensing system.
Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger
sensing system which could seriously
increase the risk of injury or death.
This system works with sensors that are
part of the front passenger seat and safety
belt to detect the presence of a
properly-seated occupant and determine
if the front passenger frontal airbag should
be enabled (may inflate) or not.
E157152
The front passenger sensing system uses
a passenger airbag off indicator which will
illuminate and stay lit to remind you that
the front passenger frontal airbag is
disabled.
The indicator lamp is located at the top
center of the instrument panel.
Note: When the ignition is first tuned on,
the indicator lamp will illuminate for a short
period of time to confirm it is functional.
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Supplementary Restraints System
The front passenger sensing system is
designed to disable (will not inflate) the
front passenger frontal airbag when a rear
facing infant seat, a forward-facing child
restraint, or a booster seat is detected.
Even with this technology, parents are
strongly encouraged to always properly
restrain children in the rear seat. The
sensor also turns off the passenger front
airbag and seat-mounted side airbag when
the passenger seat is empty.
• When the front passenger sensing
system disables (will not inflate) the
front passenger frontal airbag, the
indicator lamp will illuminate and stay
lit to remind you that the front
passenger frontal airbag is disabled.
• If the child restraint has been installed
and the indicator lamp is not lit, then
turn the vehicle off, remove the child
restraint from the vehicle and reinstall
the restraint following the child
restraint manufacturer's instructions.
The front passenger sensing system is
designed to enable (may inflate) the front
passenger frontal airbag anytime the
system senses that a person of adult size
is sitting properly in the front passenger
seat.
• When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the
indicator lamp will be unlit and stay
unlit.
If a person of adult size is sitting in the front
passenger seat, but the airbag off indicator
lamp is lit, it is possible that the person is
not sitting properly in the seat. If this
happens:
• Turn the vehicle off and ask the person
to place the seatback in the full upright
position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person’s legs comfortably extended.
• Restart the vehicle and have the person
remain in this position for about two
minutes. This will allow the system to
detect that person and enable the
passenger frontal airbag.
• If the indicator lamp remains lit even
after this, the person should be advised
to ride in the rear seat.
Passenger airbagPassenger airbag OFF indic-
ator
Occupant
DisabledUnlitEmpty
DisabledLitChild
EnabledUnlitAdult
Note: When the passenger airbag off light
is illuminated, the passenger (seat
mounted) side airbag may be disabled to
avoid the risk of airbag deployment injuries.
After all occupants have adjusted their
seats and put on safety belts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seatback, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
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Supplementary Restraints System
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seatback.
• Objects stowed in the seatback map
pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat.
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat may appear
heavier or lighter due to the conditions
described in the list above.
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 45).
If the airbag readiness light is lit, do the
following:
The driver and adult passengers should
check for objects lodged underneath the
front passenger seat, or cargo interfering
with the seat.
If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:
• Pull the vehicle over.
• Turn the vehicle off.
• Driver and adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction(s) (if found).
• Restart the vehicle.
• Wait at least two minutes and verify
that the airbag readiness light is no
longer illuminated.
• If the airbag readiness light remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need (page
235).
SIDE AIRBAGS
WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
Do not use accessory seat covers.
The use of accessory seat covers
may prevent the deployment of the
side airbags and increase the risk of injury
in an accident.
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Supplementary Restraints System
WARNINGS
Do not lean your head on the door.
The side airbag could injure you as it
deploys from the side of the
seatback.
Do not attempt to service, repair, or
modify the airbag, its fuses or the
seat cover on a seat containing an
airbag as you could be seriously injured or
killed. Contact your authorized dealer as
soon as possible.
If the side airbag has deployed, the
airbag will not function again. The
side airbag system (including the
seat) must be inspected and serviced by
an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a crash.
The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes.
E152533
The system consists of the following:
• A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags located inside the driver
and front passenger seatbacks.
• Front passenger sensing system.
·Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 45).
Note: The passenger sensing system will
deactivate the passenger seat-mounted
side airbag if it detects an empty passenger
seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
DRIVER AND PASSENGER
KNEE AIRBAGS
Driver and passenger knee airbags are
located under or within the instrument
panel. During a crash, the restraints control
module may activate the driver and
passenger knee airbags (individually or
both) based on crash severity and
respective occupant conditions. Under
certain crash and occupant conditions, the
driver and passenger knee airbags may
deploy (individually or both) but the
corresponding front airbag may not
activate. As with front and side airbags, it
is important to be properly seated and
restrained to reduce the risk of death or
serious injury.
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Supplementary Restraints System
Make sure the knee airbags are
operating properly. See Crash
Sensors and Airbag Indicator
(page 45).
SIDE CURTAIN AIRBAGS
WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into
contact with a deploying side curtain
airbag. Failure to follow these instructions
may increase the risk of personal injury in
the event of a crash.
Do not lean your head on the door.
The side curtain airbag could injure
you as it deploys from the headliner.
Do not attempt to service, repair, or
modify the side curtain airbags, its
fuses, the A, B, or C pillar trim, or the
headliner on a vehicle containing side
curtain airbags. Contact your authorized
dealer as soon as possible.
All occupants of the vehicle including
the driver should always wear their
safety belts even when an airbag
supplemental restraint system and side
curtain airbag is provided.
To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the side curtain
airbag.
If the side curtain airbags have
deployed, the side curtain airbags
will not function again. The side
curtain airbags (including the A, B and C
pillar trim and headliner) must be
inspected and serviced by an authorized
dealer. If the side curtain airbag is not
replaced, the unrepaired area will increase
the risk of injury in a crash.
The side curtain airbags will deploy during
significant side crashes. The side curtain
airbags are mounted to the roof side-rail
sheet metal, behind the headliner, above
each row of seats. In certain sideways
crashes, the side curtain airbag on the
impacted side of the vehicle will be
activated. The side curtain airbags are
designed to inflate between the side
window area and occupants to further
enhance protection provided in side impact
crashes.
The system consists of the following:
E75004
• Side curtain airbags located above the
trim panels over the front and rear side
windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow side air curtain
deployment.
Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 45).
Children 12 years old and under should
always be properly restrained in the back
seats. The side curtain airbags will not
interfere with children restrained using a
properly installed child or booster seat
because it is designed to inflate downward
from the headliner above the doors along
the side window opening.
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Supplementary Restraints System
The design and development of the side
curtain airbags included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
curtain airbags.
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of the vehicle (including
frame, bumper, front end body
structure and tow hooks) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of the vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the front safety belt
pretensioners, driver airbag, passenger
airbag, knee airbag(s), seat mounted side
airbags, side curtain airbags and optional
rear inflatable safety belts. Based on the
type of crash (frontal impact or side
impact), the restraints control module will
deploy the appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device.
The fact that the safety belt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The safety belt pretensioners and
optional rear inflatable safety belts are
designed to activate in frontal,
near-frontal and side crashes.
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Supplementary Restraints System
• The knee airbag(s) may deploy based
on crash severity and occupant
conditions.
• The design of the side airbags and side
curtain airbags is to inflate in certain
side impact crashes. Side airbags and
side curtain airbags may activate in
other types of crashes if the vehicle
experiences sufficient sideways motion
or deformation.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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Supplementary Restraints System
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Intelligent Access (If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See Remote
Control (page 47).
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
E151797
Press the button to release the key. Press
and hold the button to fold the key back
in when not in use.
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Keys and Remote Controls
E151795
Note: The keys that came with your vehicle
have a security tag that provides important
vehicle key cut information. Keep the tag in
a safe place for future reference.
Intelligent Access Key (If Equipped)
E144506
Your intelligent access keys operate the
power locks and the remote start system.
The key must be in your vehicle to activate
the push-button start system.
Removable Key Blade
The intelligent access key also contains a
removable mechanical key blade that you
can use to unlock the driver door.
E151796
Slide the release on the back of the remote
control and pivot the cover off to access
the key blade.
E151795
Note: The backup keys that came with your
vehicle have a security tag that provides
important vehicle key cut information. Keep
the tag in a safe place for future reference.
Using the Key Blade
The key cylinder is under a cap on the driver
door handle.
To remove the cap:
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Keys and Remote Controls
E151956
1. Insert the key blade into the slot on the
bottom of the handle and press up.
2. Applying upward pressure, move the
cap rearward to release it. Gently
remove the key while doing so.
To install the cap:
E151957
1. Place the cap just forward of the key
cylinder.
2. Applying pressure to the cap, move it
forward until it is in place. You may
hear a snap as it engages.
Make sure you have properly installed the
cap by trying to move it rearward.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery will not delete
the transmitter from the vehicle. The
transmitter should operate normally.
A message appears in the information
display when the remote control battery
is low. See Information Messages (page
107).
Integrated Keyhead Transmitter
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Press the button to release the key before
beginning the procedure.
E151798
1. Insert a screwdriver in the position
shown and gently push the clip.
2. Press the clip down to release the
battery cover.
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Keys and Remote Controls
E151799
3. Carefully remove the cover.
Note: Do not touch the battery contacts or
the printed circuit board with the
screwdriver.
4. Insert a screwdriver as shown to
release the battery.
E151801
5. Remove the battery.
6. Install a new battery with the + facing
up.
7. Replace the battery cover.
Intelligent Access Transmitter
The remote control uses two coin-type
three-volt lithium batteries CR2025 or
equivalent.
E151796
1. Slide the release on the back of the
remote control and pivot the cover off.
E153890
2. Insert a coin into the slot and twist to
separate the housing.
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Keys and Remote Controls
E153891
3. Remove the batteries.
4. Install new batteries with the + facing
each other.
Note: Make sure to replace the label
between the two batteries.
5. Reinstall the housing and cover.
Car Finder
E138623
Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding a Panic Alarm
Note: The panic alarm will only operate
when the ignition is off.
E138624
Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate.
Remote Start (If Equipped)
WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well
ventilated.
Note: Do not use remote start if your vehicle
is low on fuel.
E138625
The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
If your vehicle has automatic climate
control, you can configure it to operate
when you remote start your vehicle. See
Climate Control (page 121). See
Information Displays (page 97). A
manual climate control system will run at
the setting it was set to when you switched
the vehicle off.
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system will not work if:
• The ignition is on.
• The alarm system triggered.
• You disable the feature.
• The hood is open.
• The transmission is not in park (P).
• The vehicle battery voltage is too low.
• The service engine soon light is on.
Remote Control Feedback (If
Equipped)
An LED on the remote control provides
status feedback of remote start or stop
commands.
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Keys and Remote Controls
StatusLED
Remote start or
extension
successful.
Solid green.
Remote stop
successful; vehicle
off.
Solid red.
Remote start or
stop failed.
Blinking red.
Waiting for status
update.
Blinking green.
Remote Starting the Vehicle
Note: You must press each button within
three seconds of each other. Your vehicle
will not remote start if you do not follow this
sequence.
E138626
The tag with your transmitter details the
starting procedure.
To remote start your vehicle:
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice.
The exterior lamps flash twice.
The horn sounds if the system fails to start,
unless quiet start is on. Quiet start will run
the blower fan at a slower speed to reduce
noise. It can be switched on or off in the
information display. See (page 97).
Note: If you remote start the vehicle with
an integrated keyhead transmitter, you must
switch the ignition on before driving your
vehicle. With an intelligent access
transmitter, you must press the
START/STOP button on the instrument
panel once while applying the brake pedal
before driving your vehicle.
The power windows will not work during
the remote start and the radio will not turn
on automatically.
The parking lamps will remain on and the
vehicle will run for 5, 10 or 15 minutes,
depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If you programmed
the duration to last 10 minutes, the second
10 minutes will begin after what is left of
the first activation time. For example, if the
vehicle had been running from the first
remote start for five minutes, the vehicle
will continue to run now for a total of 15
minutes. You can extend the remote start
up to a maximum of 35 minutes.
Wait at least five seconds before remote
starting after a vehicle shutdown.
Turning the Vehicle Off After Remote
Starting
E138625
Press the button once. The
vehicle and parking lamps will
turn off.
You may have to be closer to the vehicle
than when starting due to ground reflection
and the added noise of the running vehicle.
You can disable or enable the remote start
system through the information display.
See (page 97).
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Keys and Remote Controls
Memory Feature
If programmed to a pre-set position, the
integrated keyhead transmitter or
intelligent access key recalls the driver seat
and exterior mirror positions when you
unlock your vehicle. It also recalls the
power steering column and pedal
positions. See Memory Function (page
131).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Passive
Anti-Theft System (page 68).
To re-program the passive anti-theft
system see an authorized dealer.
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Keys and Remote Controls
PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys can
be activated with these restricted modes.
Any keys that remain unprogrammed are
referred to as administrator keys or admin
keys. They can be used to:
• Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have created a MyKey, you can
access the following information by using
the information display to determine:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle traveled
with a MyKey.
Note: Switch the vehicle on to use the
system.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles equipped with
push-button start, when both a MyKey and
an admin remote transmitter are present,
the admin remote transmitter will be
recognized by the vehicle while switching
the vehicle on to start the vehicle.
Non-configurable Settings
The following settings cannot be changed
by an admin key user:
• Safety belt reminder. You cannot
disable this feature. The audio system
will mute when the front seat
passengers’ safety belts are not
fastened.
• Early low fuel or charge. The low-fuel
or low charge warning activates earlier,
giving the MyKey user more time to
refuel or recharge.
• Driver assist features, if equipped on
your vehicle, are forced on: parking aid
and Blind Spot Information System
(BLIS) with cross traffic alert.
• Satellite radio adult content
restrictions, if equipped on your vehicle.
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the vehicle. You can also
change the settings afterward with an
admin key.
• A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control.
WARNING
Do not set MyKey maximum speed
limit to a limit that will prevent the
driver from maintaining a safe speed
considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury.
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MyKey™
• Various vehicle speed minders can be
set. Once you select a speed, it will be
shown in the display, followed by an
audible tone when the preselected
vehicle speed is exceeded.
• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.
• Always on setting. When this is
selected, you will not be able to switch
off Advance Trac or traction control,
911 Assist or Emergency Assist, or the
do not disturb feature (if your vehicle
is equipped with these features).
CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle is equipped with
a push-button start, place the intelligent
access key fob into the backup slot. The
location of your backup slot is in another
chapter. See Starting and Stopping the
Engine (page 143).
2. Switch the ignition on.
3. Access the main menu on the
information display controls. Use the arrow
keys to get to the following menu
selections:
Action and DescriptionMessage
Press the OK button or the right arrow key.Settings
Press the OK button or the right arrow key.MyKey
Press the OK button or the right arrow key.Create MyKey
When prompted, hold the OK button until
you see a message informing you to label
this key as a MyKey. The key will be
restricted at the next start.
MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.
You can also program configurable
settings for the key(s). See
Programming/Changing Configurable
Settings.
Programming/Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings.
1. Switch the ignition on using an admin
key or fob.
2. Access the main menu on the
information display controls. Use the
arrow keys to get to the following menu
selections:
Action and DescriptionMessage
Press the OK button or the right arrow key.Settings
Press the OK button or the right arrow key.MyKey
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MyKey™
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
will need an admin key to change or clear
your MyKey settings.
CLEARING ALL MYKEYS
You can clear or change your MyKey
settings using the information display
control on the steering wheel. See
Information Displays (page 97).
Switch the ignition on using an admin key
or fob.
To clear all MyKeys of all MyKey settings, press the left arrow button to access
the main menu and scroll to:
Action and DescriptionMessage
Press the OK button.Settings
Press the OK button.MyKey
Press and hold the OK button until the following message
displays.
Clear MyKey
All MyKeys
Cleared
Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to
their original admin key status.
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MyKey™
CHECKING MYKEY SYSTEM
STATUS
You can find information on programmed
MyKey(s) using the information display
control on the steering wheel. See
Information Displays (page 97).
To find information on programmed MyKey(s), press the left arrow button to
access the main menu and scroll to:
DescriptionMessage
Press the OK button.Settings
Press the OK button.MyKey
Select one of the following:
Tracks the distance when drivers use a MyKey. The only way
to delete the accumulated distance is by using an admin key
to clear your MyKeys. If the distance does not accumulate as
expected, then the intended user is not using the MyKey, or
an admin key user recently cleared and then recreated a
MyKey.
MyKey Dist.
Indicates the number of MyKeys programmed to your vehicle.
Use this feature to detect how many MyKeys you have for
your vehicle and determine when a MyKey has been deleted.
{0} MyKeys
Indicates how many admin keys are programmed to your
vehicle. Use this feature to determine how many unrestricted
keys you have for your vehicle, and detect if an additional
MyKey has been programmed.
{0} Admin Keys
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MyKey™
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for
a Ford-approved remote start system.
MYKEY TROUBLESHOOTING
Potential CausesCondition
I cannot create a MyKey. • The key or transmitter used to start the
vehicle does not have admin privileges.
• The key or transmitter used to start the
vehicle is the only admin key (there always
has to be at least one admin key).
• Vehicles with keyless start: The keyless
start transmitter is not placed in the backup
position. See Starting a Gasoline Engine
(page 144).
• SecuriLock passive anti-theft system is
disabled or in unlimited mode.
• The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See Creating a
MyKey (page 55).
I cannot program the configurable
settings.
• The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See Creating a
MyKey (page 55).
I cannot clear the MyKeys.
Purchase a new key from an authorized dealer.I lost the only admin key.
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MyKey™
Potential CausesCondition
Program a spare key. See Passive Anti-Theft
System (page 68).
I lost a key.
MyKey distances do not accumulate. • The MyKey user is not using the MyKey.
• An admin key holder cleared the MyKeys
and created new MyKeys.
• The key system has been reset.
• An admin transmitter is present at vehicle
start.
• No MyKeys are created. See Creating a
MyKey (page 55).
No MyKey functions with the keyless
entry transmitter.
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MyKey™
LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
the vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
E138628
UnlockA
LockB
Door Lock Indicator
An LED on each door window trim will light
when you lock the door. It will remain lit for
up to 10 minutes after you switch off the
ignition.
Switch Inhibitor
When you electronically lock your vehicle,
the power door lock switch will no longer
operate after 20 seconds. You must unlock
your vehicle with the remote control or
keyless keypad, or switch the ignition on,
to restore function to these switches. You
can switch this feature on or off in the
information display. See (page 97).
Rear Door Unlocking and Opening
Pull the interior door release handle twice
to unlock and open the rear door. The first
pull unlocks the door and the second pull
will unlatch the door.
Remote Control
You can use the remote control at any
time. The luggage compartment release
button will only work when the vehicle
speed is less than 5 mph (8 km/h).
Unlocking the Doors (Two-Stage
Unlock)
E138629
Press the button to unlock the
driver door.
Press the button again within
three seconds to unlock all doors. The turn
signals will flash.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The turn signals will
flash twice to indicate a change to the
unlocking mode. Driver door unlock mode
will only unlock the driver door when the
unlock button is pressed once. All door
unlock mode will unlock all doors with one
press of the unlock button. The unlocking
mode applies to the remote control,
keyless entry keypad and intelligent
access. You can also change the mode in
the information display. See (page 97).
Locking the Doors
E138623
Press the button to lock all the
doors. The turn signals will
illuminate.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the turn signals will
illuminate if all the doors and the luggage
compartment are closed.
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Locks
If the lock feature fails to operate, you can
individually lock the doors using the remote
control key blade in the position shown.
See Remote Control (page 47). On the
left-hand side, turn the key clockwise to
lock. On the right-hand side, turn the key
counterclockwise to lock.
E112203
Mislock
If any door or the luggage compartment is
open, or if the hood is open on vehicles
with an anti-theft alarm or remote start,
the horn will sound twice and the lamps
will not flash. You can enable or disable
this feature in the information display. See
Information Displays (page 97).
Opening the Luggage Compartment
E138630
Press twice within three seconds
to open the luggage
compartment.
Make sure to close and latch the luggage
compartment before driving your vehicle.
An unlatched luggage compartment may
cause objects to fall out or block your view.
Activating Intelligent Access (If
Equipped)
You must have the intelligent access key
within 3 feet (1 meter) of your vehicle.
At a Door
Pull an exterior door handle to unlock and
open the door. Make sure not to touch the
lock sensor on top of the handle.
E157085
Touch the top of the door handle to lock
your vehicle. There will be a brief delay
before you can unlock your vehicle again.
Note: Keep the door handle surface clean
to avoid issues with operation.
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Locks
At the Luggage Compartment
E207425
Press the exterior release button hidden
above the license plate.
Smart Unlocks For Integrated
Keyhead Transmitter
This feature helps to prevent you from
locking yourself out of your vehicle if your
key is still in the ignition.
When you open one of the front doors and
lock the vehicle with the power door lock
control, all the doors will lock then unlock
and the horn will sound twice if your key is
still in the ignition.
You can still lock your vehicle with the key
in the ignition. To do this, use the keyless
entry keypad with the driver door closed,
or press the lock button on the transmitter
even if the doors are not closed.
If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.
Smart Unlocks For Intelligent
Access Keys (If Equipped)
This feature helps to prevent you from
unintentionally locking your intelligent
access key inside your vehicle’s passenger
compartment or rear cargo area.
When you electronically lock your vehicle
(with any door open, vehicle in park and
ignition off), the vehicle will search for an
intelligent access key in the passenger
compartment after you close the last door.
If your vehicle finds a key, all of the doors
will immediately unlock and the horn will
sound twice, indicating that a key is inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle. To do this, lock your
vehicle after you have closed all the doors
by:
• using the keyless entry keypad
• pressing the lock button on another
intelligent access key
• touching the locking area on the handle
with another intelligent access key in
your hand.
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if:
• the ignition is on, or
• the ignition is off and your vehicle is not
in P.
Auto Relock
If you press the unlock button on the
remote control and do not open a door
within 45 seconds, your vehicle will lock
and the alarm will arm. You can enable or
disable this feature in the information
display. See (page 97).
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Locks
Autolock Feature
The autolock feature will lock all the doors
when:
• all doors are closed,
• the ignition is on,
• you shift into any gear putting your
vehicle in motion, and
• your vehicle attains a speed greater
than 12 mph (20 km/h).
The autolock feature repeats when:
• you open then close any door while the
ignition is on and your vehicle speed is
9 mph (15 km/h) or lower, and
• your vehicle then attains a speed
greater than 12 mph (20 km/h).
Autounlock Feature
The autounlock feature will unlock all the
doors when:
• the ignition is on, all the doors are
closed, and your vehicle has been in
motion at a speed greater than 12 mph
(20 km/h);
• your vehicle comes to a stop and you
switch the ignition off or to accessory;
and
• you open the driver door within 10
minutes of switching the ignition off or
to accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling
Note: You can enable or disable the
autolock and autounlock features
independently of each other.
You can enable or disable these features
in the information display or your
authorized dealer can do it for you. See
(page 97).
Illuminated Entry
The interior lamps and select exterior
lamps will illuminate when you unlock the
doors with the remote entry system.
The illuminated entry system will turn off
the lights if:
• the ignition is on,
• you press the remote control lock
button, or
• after 25 seconds of illumination.
The lights will not turn off if:
• you turn them on with the lamp control,
or
• any door is open.
Illuminated Exit
The interior lamps and select exterior
lamps will illuminate when all doors are
closed, you switch the ignition off and you
remove the key from the ignition
(integrated keyhead transmitter only).
The lamps will turn off if all the doors
remain closed and:
• 25 seconds elapse
• you insert the key in the ignition
(integrated keyhead transmitter only)
• you press the START/STOP button
(intelligent access key only).
Battery Saver
If you leave the courtesy lamps, dome
lamps or headlamps on, the battery saver
will shut them off 10 minutes after you
switch the ignition off.
Accessory Mode Battery Saver for
Intelligent Access Keys (If Equipped)
If you leave your vehicle in the run ignition
state, it will shut off once it detects a
certain amount of battery drain or after 45
minutes.
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Locks
Luggage Compartment
With the Remote Control
E138630
Press twice within three seconds
to unlatch the trunk.
From Outside Your Vehicle
E207425
Press the release button above the license
plate to unlatch the trunk. Your vehicle
must be unlocked or have an intelligent
access transmitter within 3 feet (1 meter)
of the trunk.
KEYLESS ENTRY (If Equipped)
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is located near the driver
window. It is invisible until touched and
then it lights up so you can see and touch
the appropriate buttons.
Note: If you enter your entry code too fast
on the keypad, the unlock function may not
work. Re-enter your entry code more slowly.
E138637
You can use the keypad to:
• lock or unlock the doors
• release the trunk
• recall memory seat and mirror
positions (if equipped)
• program and erase user codes
• arm and disarm the anti-theft alarm.
You can operate the keypad with the
factory-set 5-digit entry code. The code is
located on the owner’s wallet card in the
glove box and is available from an
authorized dealer. You can also create up
to five of your own 5-digit personal entry
codes.
Programming a Personal Entry Code
To create your own personal entry code:
1. Enter the factory-set code.
2. Press 1·2 on the keypad within five
seconds.
3. Enter your personal 5-digit code. You
must enter each number within five
seconds of each other.
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Locks
4. Press 1·2 on the keypad to save
personal code 1.
The doors will lock then unlock to confirm
that programming was successful.
To program additional personal entry
codes, repeat Steps 1-3, then for Step 4:
• press 3·4 to save personal code 2
• press 5·6 to save personal code 3
• press 7·8 to save personal code 4
• press 9·0 to save personal code 5.
You may also program a personal entry
code through the MyFord Touch system
(if equipped).
Tips:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The factory-set code will work even if
you have set your own personal code.
Recalling Memory Positions (If
Equipped)
The programmed entry codes will recall
driver memory positions as follows:
• Entry code 1 will recall driver 1 memory
positions.
• Entry code 2 will recall driver 2 memory
positions.
• Entry code 3 will recall driver 3 memory
positions.
Note: Personal entry codes 4 and 5 will not
recall memory positions.
Erasing a Personal Code
1. Enter the factory-set 5-digit code.
2. Press and release 1·2 on the keypad
within five seconds.
3. Press and hold 1·2 for two seconds.
You must do this within five seconds
of completing Step 2.
All personal codes are now erased and only
the factory-set 5–digit code will work.
Anti-Scan Feature
The keypad will go into an anti-scan mode
if you enter the wrong code seven times
(35 consecutive button presses). This
mode disables the keypad for one minute
and the keypad lamp will flash.
The anti-scan feature will turn off after:
• one minute of keypad inactivity
• pressing the unlock button on the
remote control
• switching the ignition on
• unlocking your vehicle using intelligent
access.
Unlocking and Locking the Doors
To Unlock the Driver Door
Enter the factory-set 5-digit code or your
personal code. You must press each
number within five seconds of each other.
The interior lamps will illuminate.
Note: All doors will unlock if you enable the
all-door unlocking mode. See Locking and
Unlocking (page 60).
To Unlock All Doors
Enter the factory-set code or your personal
code, then press 3·4 within five seconds.
To Lock All Doors
Press and hold 7·8 and 9·0 at the same
time (with the driver door closed). You do
not need to enter the keypad code first.
To Release the Trunk
Enter the factory-set code or your personal
code, then press 5·6 within five seconds.
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Locks
Displaying the Factory Set Code
With Integrated Keyhead Transmitters
Note: You will need to have two
programmed passive anti-theft keys for this
procedure.
To display the factory-set code in the
information display:
1. Insert a key into the ignition and switch
the ignition on for a few seconds.
2. Switch the ignition off and remove the
key.
3. Insert the second key into the ignition
and switch the ignition on.
The factory-set code will display for a few
seconds.
Note: The code may not display until after
any other warning messages first display.
With Intelligent Access Keys
Note: You will need to have two
programmed intelligent access keys for this
procedure.
To display the factory-set code in the
information display:
E147165
1. Place the first programmed key in the
backup slot inside the center console.
The key ring must be at the top with
the buttons facing toward the rear.
2. Press the START/STOP button once
and wait a few seconds.
3. Press the START/STOP button again
and remove the key.
4. Insert the second programmed key into
the backup slot, then press the
START/STOP button.
The factory-set code will appear in the
information display for a few seconds.
Note: The code may not display until after
any other warning messages first display.
INTERIOR LUGGAGE
COMPARTMENT RELEASE
WARNINGS
Keep vehicle doors and luggage
compartment locked and keep keys
and remote transmitters out of a
child’s reach. Unsupervised children could
lock themselves in the trunk and risk injury.
Children should be taught not to play in
vehicles.
Do not leave children or animals
unattended in the vehicle. On hot
days, the temperature in the trunk or
vehicle interior can rise very quickly.
Exposure of people or animals to these
high temperatures for even a short time
can cause death or serious heat-related
injuries, including brain damage. Small
children are particularly at risk.
Your vehicle is equipped with a release
handle that provides a means of escape
for children and adults if they become
locked inside the luggage compartment.
Adults should familiarize themselves with
the operation and location of the release
handle.
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Locks
E144403
The handle is located inside the luggage
compartment either on the luggage
compartment door (lid) or near the tail
lamps. It is composed of a material that
will glow for hours in darkness following
brief exposure to ambient light.
Pull the handle and push up on the luggage
compartment door (lid) to open from
within the luggage compartment.
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Locks
PASSIVE ANTI-THEFT
SYSTEM
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting problems
if they are too close to the key when starting
your vehicle. Prevent these objects from
touching the coded key while starting your
vehicle. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart your vehicle if a
problem occurs.
Note: Do not leave a duplicate coded key
in your vehicle. Always take your keys and
lock all doors when leaving your vehicle.
SecuriLock®
The system helps prevent your vehicle
from starting unless you use a coded key
programmed to your vehicle. Using the
wrong key may prevent your vehicle from
starting. A message may appear in the
information display.
If you are unable to start your vehicle with
a correctly coded key, a malfunction has
happened. A message may appear in the
information display.
Automatic Arming
Your vehicle arms immediately after
switching the ignition off.
Automatic Disarming
Switching the ignition on with a coded key
disarms your vehicle.
Replacement Keys
Note: Your vehicle comes equipped with
two integrated keyhead transmitters or two
intelligent access keys.
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.
The intelligent access key functions as a
programmed key that operates the driver
door lock and activates the intelligent
access with push button start system, as
well as a remote control.
If your programmed transmitters or
standard SecuriLock coded keys
(integrated keyhead transmitters only) are
lost or stolen and you do not have an extra
coded key, you will need to have your
vehicle towed to an authorized dealer. You
need to erase the key codes from your
vehicle and program new coded keys.
Store an extra programmed key away from
your vehicle in a safe place to help prevent
any inconveniences. See your authorized
dealer to purchase additional spare or
replacement keys.
Programming a Spare Integrated
Keyhead Transmitter
Note: You can program a maximum of eight
coded keys to your vehicle. All eight can be
integrated keyhead transmitters.
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the vehicle
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle.
Only use integrated keyhead transmitters
or standard SecuriLock keys.
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Security
You must have two previously
programmed coded keys and the new
unprogrammed key readily accessible. See
an authorized dealer to have the spare key
programmed if two previously
programmed coded keys are not available.
Read and understand the entire procedure
before you begin.
1. Insert the first previously programmed
coded key into the ignition.
2. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
3. Switch the ignition off and remove the
first coded key from the ignition.
4. After three seconds but within 10
seconds of switching the ignition off,
insert the second previously coded key
into the ignition.
5. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
6. Switch the ignition off and remove the
second previously programmed coded
key from the ignition.
7. After three seconds but within 10
seconds of switching the ignition off
and removing the previously
programmed coded key, insert the new
unprogrammed key into the ignition.
8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.
9. Remove the newly programmed coded
key from the ignition.
If the key has been successfully
programmed it will start your vehicle and
operate the remote entry system (if the
new key is an integrated keyhead
transmitter).
If programming was not successful, wait
10 seconds and repeat Steps 1 through 8.
If you are still unsuccessful, take your
vehicle to an authorized dealer.
Programming a Spare Intelligent
Access Key
Note: You can program a maximum for four
intelligent access keys to your vehicle.
You must have two previously
programmed intelligent access keys inside
your vehicle and the new unprogrammed
intelligent access keys readily accessible.
See an authorized dealer to have the spare
key programmed if two previously
programmed keys are not available.
Make sure that your vehicle is off before
beginning this procedure. Make sure that
you close all the doors before beginning
and that they remain closed throughout
the procedure. Perform all steps within 30
seconds of starting the sequence. Stop
and wait for at least one minute before
starting again if you perform any steps out
of sequence.
Read and understand the entire procedure
before you begin.
E147165
1. Place a programmed intelligent access
key in the backup slot in the center
console. The key ring must be at the
top with the buttons facing toward the
rear.
2. Wait 5 seconds, and then press the
START/STOP button.
3. Remove the intelligent access key.
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Security
4. Within 10 seconds, place a second
programmed intelligent access key in
the backup slot and press the
START/STOP button.
5. Wait 5 seconds, and then press the
START/STOP button again.
6. Remove the intelligent access key.
7. Wait 5 seconds, then place the
unprogrammed intelligent access key
in the backup slot and press the
START/STOP button.
Programming is now complete. Verify the
remote control functions operate and your
vehicle starts with the new intelligent
access key.
If programming was not successful, wait
10 seconds and repeat Steps 1 through 7.
If you are still unsuccessful, take your
vehicle to your authorized dealer.
ANTI-THEFT ALARM
The system will warn you of an
unauthorized entry to your vehicle. It will
be triggered if any door, the luggage
compartment or the hood is opened
without using the key, remote control or
keyless entry keypad.
The direction indicators will flash and the
horn will sound if unauthorized entry is
attempted while the alarm is armed.
Take all remote controls to an authorized
dealer if there is any potential alarm
problem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is
not a key in your vehicle. Electronically lock
your vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the following
actions:
• Unlock the doors or luggage
compartment with the remote control
or keyless entry keypad.
• Switch your vehicle on or start your
vehicle.
• Use a key in the driver door to unlock
your vehicle, then switch your vehicle
on within 12 seconds.
Note: Pressing the panic button on the
remote control will stop the horn and signal
indicators, but will not disarm the system.
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Security
ADJUSTING THE STEERING
WHEEL
WARNING
Do not adjust the steering wheel
when your vehicle is moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 127).
2
2
1
E157083
1. Unlock the steering column.
2. Adjust the steering wheel to the desired
position.
E157084
3. Lock the steering column.
AUDIO CONTROL (If Equipped)
Select the required source on the audio
unit.
Operate the following functions with the
control:
E168191
Volume up.A
Volume down.B
Mute.C
Media.D
Seek down or previous.E
Seek up or next.F
MEDIA
Press repeatedly to scroll through available
audio sources.
Seek, Next or Previous
Press the seek button to:
• tune the radio to the next or previous
stored preset.
• play the next or the previous track.
Press and hold the seek button to:
• tune the radio to the next station up or
down the frequency band.
• seek through a track.
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Steering Wheel
VOICE CONTROL (If Equipped)
E168194
Press the button to select or deselect voice
control. See SYNC™ (page 331).
CRUISE CONTROL
Type 1
E197198
Type 2
E197202
See Cruise Control (page 195).
INFORMATION DISPLAY
CONTROL
E144636
See Information Displays (page 97).
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Steering Wheel
Information Display Control
Features
E144811
This control functions the same as the
center control on the faceplate. See
General Information (page 317).
Use this control to adjust the right side of
the information display. Navigate through
the screen and press OK to select.
HEATED STEERING WHEEL (If
Equipped)
See MyFord Touch™ (page 376).
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Steering Wheel
WINDSHIELD WIPERS
Note: Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure you switch the windshield
wipers off before entering a car wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades.
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield.
D
C
B
E169313
A
Single wipeA
Intermittent wipeB
Normal wipeC
High speed wipeD
Intermittent Wipe
C
B
A
E169314
Shortest wipe intervalA
Intermittent wipeB
Longest wipe intervalC
Use the rotary control to adjust the
intermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases, the
interval between wipes decreases.
AUTOWIPERS (If Equipped)
Note: Fully defrost the windshield before
switching on the windshield wipers.
Note: Make sure you switch off the
windshield wipers before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades.
Note: If you switch autolamps on in
conjunction with autowipers, your low beam
headlamps will illuminate automatically
when the rain sensor activates the
windshield wipers continuously.
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Wipers and Washers
Note: Wet or winter driving conditions with
ice, snow or salty road mist can cause
inconsistent and unexpected wiping or
smearing.
In these conditions, you can do the
following to help keep your windshield
clear:
• Lower the sensitivity of the autowipers
to reduce the amount of smearing.
• Switch to normal or high-speed wipe.
• Switch the autowipers off.
A
C
B
E169315
Highest sensitivityA
OnB
Lowest sensitivityC
The autowipers feature uses a rain sensor.
You will find it in the area around the
interior mirror. The rain sensor monitors
the amount of moisture on the windshield
and automatically turns on the wipers. It
will adjust the wiper speed by the amount
of moisture that the sensor detects on the
windshield.
Note: This autowiper feature is
automatically set to on and remains on until
you switch it off in the information display.
You can also switch the feature back on at
any time. See (page 97).
Use the rotary control to adjust the
sensitivity of the rain sensor. Set the
control to low sensitivity, and the wipers
will turn on when the rain sensor detects
a large amount of moisture on the
windshield. Set the control to high
sensitivity, and the wipers will turn on when
the rain sensor detects a small amount of
moisture on the windshield.
Note: When you set the wiper system to
intermittent wipe and the autowiper system
is on, the autowiper sensitivity setting
adjusts the wiper speed according to the
moisture on the windshield only. Use the
wiper lever to wipe the windshield
on-demand.
Keep the outside of the windshield clean.
The rain sensor is very sensitive. If the area
around the mirror is dirty, then the wipers
may operate if dirt, mist or insects hit the
windshield.
WINDSHIELD WASHERS
Note: Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat.
E169316
To operate the washers and spray the
windshield, pull the lever toward you.
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Wipers and Washers
A wipe will occur a few seconds after
washing to clear any remaining washer
fluid. This feature can be switched on or
off in the information display. See
Information Messages (page 107).
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Wipers and Washers
GENERAL INFORMATION
Condensation in Lamp Assemblies
Exterior lamps have vents to
accommodate normal changes in air
pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
• The presence of a fine mist (no streaks,
drip marks or large droplets).
• A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer.
LIGHTING CONTROL
E142449
OffA
Parking lamps, instrument panel
lamps, license plate lamps and
tail lamps
B
HeadlampsC
High Beams
E162679
Push the lever forward to switch the high
beams on.
Push the lever forward again or pull the
lever toward you to switch the high beams
off.
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Lighting
Headlamp Flasher
E162680
Pull the lever toward you slightly and
release it to flash the headlamps.
AUTOLAMPS (If Equipped)
WARNING
The autolamps switch position may
not activate the headlamps in all low
visibility conditions, such as daytime
fog. Always ensure that your headlamps
are switched to auto or on, as appropriate,
during all low visibility conditions. Failure
to do so may result in a collision.
E142451
When the lighting control is in the
autolamps position, the headlamps
automatically turn on in low light situations
or when the wipers activate.
If equipped, the following also activate
when the lighting control is in the
autolamps position and you switch them
on in the information display:
• Configurable daytime running lamps.
• Automatic high beam control.
• Adaptive headlamp control.
The headlamps remain on for a period of
time after you switch the ignition off. Use
the information display controls to adjust
the period of time that the headlamps
remain on. See Information Displays
(page 97).
Note: With the headlamps in the
autolamps position, you cannot switch the
high beam headlamps on until the
autolamps system turns the low beam
headlamps on.
Windshield Wiper Activated
Headlamps
The windshield wiper activated headlamps
turn on within 10 seconds when you switch
the windshield wipers on and the lighting
control is in the autolamps position. They
turn off approximately 60 seconds after
you switch the windshield wipers off.
The headlamps will not turn on by wiper
activation:
• During a mist wipe.
• When the wipers are on to clear washer
fluid during a wash condition.
• If the wipers are in intermittent mode.
Note: If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
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Lighting
INSTRUMENT LIGHTING
DIMMER
Note: If you disconnect the battery or it
becomes discharged, the illuminated
components will switch to the maximum
setting.
Vehicles With Front Fog Lamps
E132712
Press repeatedly or press and hold until
you reach the desired level.
Vehicles Without Front Fog Lamps
A B
E165366
Press repeatedly or press and
hold to dim.
A
Press repeatedly or press and
hold to brighten.
B
HEADLAMP EXIT DELAY
After you switch the ignition off, you can
switch the headlamps on by pulling the
direction indicator lever toward you. You
will hear a short tone. The headlamps will
switch off automatically after three
minutes with any door open or 30 seconds
after the last door has been closed. You
can cancel this feature by pulling the
direction indicator toward you again or
switching the ignition on.
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Lighting
DAYTIME RUNNING LAMPS (If
Equipped)
WARNING
The daytime running lamps system
does not activate the rear lamps and
may not provide adequate lighting
during low visibility driving conditions. Also,
the autolamps switch position may not
activate the headlamps in all low visibility
conditions, such as daytime fog. Make sure
the headlamps are switched to auto or on,
as appropriate, during all low visibility
conditions. Failure to do so may result in a
crash.
Type 1 - Conventional (Non-
Configurable)
The daytime running lamps turn on when:
1. The ignition is switched to the on
position.
2. The transmission is not in park (P) for
vehicles with automatic transmissions
or the parking brake is released for
vehicles with manual transmissions.
3. The lighting control is in the off, parking
lamp or autolamps positions.
4. The headlamps are off.
Type 2 - Configurable
Switch the daytime running lamps on or
off using the information display controls.
See Information Displays (page 97).
The daytime running lamps turn on when:
1. They are switched on in the information
display. See Information Displays
(page 97).
2. The ignition is switched to the on
position.
3. The transmission is not in park (P) for
vehicles with automatic transmissions
or the parking brake is released for
vehicles with manual transmissions.
4. The lighting control is in the autolamps
position.
5. The headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps,
and you can use them to temporarily
override autolamp control.
When switched off in the information
display, the daytime running lamps are off
in all lighting control switch positions.
AUTOMATIC HIGH BEAM
CONTROL (If Equipped)
The system will automatically turn on your
high beams if it is dark enough and no other
traffic is present. When it detects the
headlights of an approaching vehicle, the
tail lamps of the preceding vehicle or street
lighting, the system will turn off the high
beams before they distract other drivers.
The low beams remain on.
Note: If it appears that automatic control
of the high beams is not functioning
properly, check the windshield in front of
the camera for a blockage. A clear view of
the road is required for proper system
operation. Have any windshield damage in
the area of the camera’s field-of-view
repaired.
Note: If the system detects a blockage, for
example bird droppings, bug splatter, snow
or ice, the system will go into low beam
mode until you clear the blockage. A
message may also appear in the instrument
cluster display noting the front camera is
blocked.
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Lighting
Note: Typical road dust, dirt and water
spots will not affect the performance of the
automatic high beam system . However, in
cold or inclement weather conditions, you
will notice a decrease in the availability of
the high beam system, especially at start
up. If you want to change the beam state
independently of the system, you may
switch the high beams on or off using the
multifunction switch. Automatic control will
resume when conditions are correct.
Note: Modification of the vehicle ride height
such as using much larger tires, may
degrade feature performance.
A camera sensor, centrally mounted
behind the windshield of your vehicle,
continuously monitors conditions to decide
when to switch the high beams off and on.
Once the system is active, the high beams
will switch on if:
• the ambient light level is low enough
• there is no traffic in front of the vehicle
• the vehicle speed is greater than
approximately 24 mph (39 km/h)
The high beams will switch off if:
• the system detects the headlamps of
an approaching vehicle or the tail
lamps of a preceding vehicle.
• vehicle speed falls below
approximately 17 mph (27 km/h)
• the ambient light level is high enough
that high beams are not required
• the system detects severe rain, snow
or fog
• the camera is blocked
Activating the System
Switch on the system using the information
display and autolamps. See Information
Displays (page 97). See Autolamps
(page 78).
E142451
Switch the lighting control to the
autolamps position.
Manually Overriding the System
E169254
When the automatic control has activated
the high beams, pushing or pulling the stalk
will provide a temporary override to low
beam.
Use the information display menu to
permanently deactivate the system, or turn
the lighting control switch from autolamps
to headlamps.
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Lighting
FRONT FOG LAMPS (If Equipped)
E142453
Press the control to switch the fog lamps
on or off.
You can switch the fog lamps on when the
lighting control is in any position except
Off and the high beams are not on.
DIRECTION INDICATORS
E169255
Push the lever up or down to use the
direction indicators.
Note: Tap the lever up or down to make the
direction indicators flash three times to
indicate a lane change.
INTERIOR LAMPS
The lamps will turn on when you have met
one of the following conditions:
• You open any door.
• You press a remote control button.
• You press button A on the front interior
lamp.
Front Interior Lamp
Note: The front interior lamp buttons are
on the overhead console. The exact location
of each button on the overhead console
depends upon which roof, sunroof, and
window shade features are equipped on the
vehicle.
Note: Press button B to switch the door
function off when you open any door. The
indicator lamp will light amber when the
door function is off. When the door function
is off and you open a door, the courtesy and
door lamps will stay off. Press button B
again to switch the door function back on.
The indicator lamp will light blue when the
door function is on. When the door function
is on and you open a door, the courtesy and
door lamps will light.
Type 1
E184889
Individual dome lamp.A
Door function button.B
All lamps off button.C
Individual dome lamp.D
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Lighting
Type 2
E192153
D D
CA
B
All lamps on button.A
Door function button.B
All lamps off button.C
Individual dome lamps.D
You can switch individual map lamps on
independently by pressing a map lens.
Rear Interior Lamp (If Equipped)
E169470
You can switch dome lamps on by pressing
the button.
AMBIENT LIGHTING (If Equipped)
The ambient lighting system is adjusted
with the touchscreen system. See MyFord
Touch™ (page 376).
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Lighting
POWER WINDOWS
WARNINGS
Do not leave children unattended in
your vehicle and do not let them play
with the power windows. They may
seriously injure themselves.
When closing the power windows,
you should verify they are free of
obstructions and make sure that
children and pets are not in the proximity
of the window openings.
Note: Window operation may stop or delay
during low battery conditions and engine
re-cranking. It will resume after the engine
starts.
E146043
Note: You may hear a pulsing noise when
just one of the windows are open. Lower the
opposite window slightly to reduce this
noise.
Press the switch to open the window.
Lift the switch to close the window.
One-Touch Down
Press the switch fully and release it. Press
again or lift it to stop the window.
One-Touch Up
Lift the switch fully and release it. Press or
lift it again to stop the window.
Bounce-Back
The window will stop automatically while
closing. It will reverse some distance if
there is an obstacle in the way.
Overriding the Bounce-Back Feature
WARNING
When you override the bounce-back
feature, the window will not reverse
if it detects an obstacle. Take care
when closing the windows to avoid
personal injury or damage to your vehicle.
Pull up the window switch and hold within
two seconds of the window reaching the
bounce-back position. The window will
travel up with no bounce-back protection.
The window will stop if you release the
switch before the window closes fully.
Window Lock
E144072
Press the control to lock or unlock the rear
window controls. It will illuminate when
you lock the rear window controls.
Accessory Delay
You can use the window switches for
several minutes after you switch the
ignition off or until you open either front
door.
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Windows and Mirrors
GLOBAL OPENING AND
CLOSING
You can use the remote control to operate
the windows with the ignition off.
Note: You can enable or disable this feature
in the information display or see an
authorized dealer. See (page 97).
Note: To operate this feature, accessory
delay must not be active.
Opening the Windows
You can only open the windows for a short
time after you unlock your vehicle with the
remote control. After you unlock your
vehicle, press and hold the remote control
unlock button to open the windows and
vent the moonroof. Release the button
once movement starts. Press the lock or
unlock button to stop movement.
Closing the Windows
WARNING
When closing the windows and
moonroof, you should verify they are
free of obstructions and make sure
that children and pets are not in the
proximity of the window openings.
To close the windows and moonroof, press
and hold the remote control lock button.
Release the button once movement starts.
Press the lock or unlock button to stop
movement.
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING
Do not adjust the mirrors when your
vehicle is moving.
E144073
Left-hand mirrorA
Adjustment controlB
Right-hand mirrorC
To adjust a mirror:
1. Select the mirror you want to adjust.
The control will illuminate.
2. Adjust the position of the mirror.
3. Press the mirror switch again.
Fold-Away Exterior Mirrors
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning it to its
original position.
Heated Exterior Mirrors (If Equipped)
See Heated Windows and Mirrors (page
125).
Memory Mirrors (If Equipped)
You can save and recall the mirror
positions through the memory function.
See Memory Function (page 131).
Auto-Dimming Feature (If Equipped)
The driver exterior mirror automatically
dims when the interior auto-dimming
mirror turns on.
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Windows and Mirrors
Signal Indicator Mirrors (If Equipped)
The outer portion of the appropriate mirror
housing will blink when you switch on the
turn signal.
Puddle Lamps (If Equipped)
The lamps on the bottom part of the mirror
housing light when you use your
transmitter to unlock the doors or when
you open a door.
Integrated Blind Spot Mirrors
WARNING
Objects in the blind spot mirror are
closer than they appear.
Blind spot mirrors have an integrated
convex mirror built into the upper outboard
corner of the exterior mirrors. They can
increase your visibility along the side of
your vehicle.
Check the main mirror first before a lane
change, then check the blind spot mirror.
If the blind spot mirror does not show any
vehicles in its viewing area and the traffic
in the adjacent lane is at a safe distance,
signal that you intend to change lanes.
Glance over your shoulder to verify traffic
is clear and carefully change lanes.
A
B
C
E138665
The image of the approaching vehicle is
small and near the inboard edge of the
main mirror when it is at a distance. The
image becomes larger and begins to move
outboard across the main mirror as the
vehicle approaches (A). The image will
transition from the main mirror and begin
to appear in the blind spot mirror as the
vehicle approaches (B). The vehicle will
transition to your peripheral field of view
as it leaves the blind spot mirror (C).
Blind Spot Monitor (If Equipped)
See Blind Spot Information System
(page 207).
INTERIOR MIRROR
WARNING
Do not adjust the mirror when your
vehicle is moving.
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Windows and Mirrors
Note: Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
You can adjust the interior mirror to your
preference. Some mirrors also have a
second pivot point. This lets you move the
mirror head up or down and from side to
side.
Pull the tab below the mirror toward you
to reduce glare at night.
Auto-Dimming Mirror (If Equipped)
Note: Do not block the sensors on the front
and back of the mirror. Mirror performance
may be affected. A rear center passenger or
raised rear center head restraint may also
block light from reaching the sensor.
The mirror will dim automatically to reduce
glare when bright lights are detected from
behind your vehicle. It will automatically
return to normal reflection when you select
reverse gear to make sure you have a clear
view when backing up.
SUN VISORS
E138666
Rotate the sun visor toward the side
window and extend it rearward for extra
shade.
Illuminated Vanity Mirror
E162197
Lift the cover to switch the lamp on.
MOONROOF (If Equipped)
WARNINGS
Do not let children play with the
moonroof or leave them unattended
in the vehicle. They may seriously
hurt themselves.
When closing the moonroof, you
should verify that it is free of
obstructions and make sure that
children and pets are not in the proximity
of the roof opening.
The sliding shade can be manually opened
or closed when the moonroof is closed.
Pull the shade toward the front of the
vehicle to close it.
The moonroof controls are located on the
overhead console and have a one-touch
open and close feature. To stop it during
one-touch operation, touch the control a
second time.
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Windows and Mirrors
E144499
OpenA
VentB
CloseC
Opening and Closing the Moonroof
Touch (A) to open the moonroof. It will
stop short of the fully opened position.
Note: This position helps to reduce wind
noise or rumbling which may happen with
the moonroof fully open. Touch (A) again
to fully open the moonroof.
Touch (C) to close the moonroof.
Bounce-Back
The moonroof will stop automatically and
reverse some distance if an obstacle is
detected while closing.
Touch and hold (C) within two seconds of
a bounce-back event to override this
function.
Venting the Moonroof
Touch (B) to vent the moonroof. Touch
(C) to close it.
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Windows and Mirrors
GAUGES
E151261
Left-hand Information Display.A
Speedometer.B
Right-hand Information Display.C
Left-hand Information Display
Odometer
Located in the bottom of the information
display. Registers the accumulated
distance your vehicle has traveled.
Battery Gauge:
Note: For Energi vehicles there are two
versions of the battery gauge. When your
vehicle is in hybrid mode, a simple battery
graphic displays your battery information.
When your vehicle is in plug-in power mode,
an enhanced battery graphic displays your
battery information.
The high voltage battery gauge provides
Charge Fill (State of Charge), Charge
Assist and Regen Active information.
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Instrument Cluster
Charge Fill (Hybrid Mode)
The fill level, or State of Charge indicates
the amount of energy stored in the high
voltage battery as a percent of total energy
capacity. The level will increase or
decrease as the battery charges and
discharges during normal operation.
Charge Fill (Energi Plug-in Power Mode)
The fill level indicates the amount of
energy stored in the high voltage battery
which is available for Plug-in Power Mode.
A full fill represents the total amount of
energy you can get from an external charge
(plugging your vehicle in). When the fill
reaches empty your vehicle will
automatically enter Hybrid Mode.
Charge Assist
The up and down arrows provide
information about the energy going into
and out of the high voltage battery. The up
arrow above the battery indicates battery
charging such as from regenerative braking.
The down arrow below the battery
indicates battery discharging to provide
power for propulsion or vehicle
accessories.
Regen Active
A circular arrow symbol appears in the
center of the battery gauge when energy
is being recaptured through the
regenerative braking system.
You can switch this feature on or off in the
information displays settings menu. See
(page 97).
Fuel Gauge:
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
in the fuel tank. The arrow adjacent to the
fuel pump symbol indicates on which side
of your vehicle the fuel filler door is located.
The needle should move toward F when
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your
vehicle needs service soon.
After refueling some variability in needle
position is normal:
• It may take a short time for the needle
to reach full after leaving the gas
station. This is normal and depends
upon the slope of pavement at the gas
station.
• The fuel amount dispensed into the
tank is a little less or more than the
gauge indicated. This is normal and
depends upon the slope of pavement
at the gas station.
• If the gas station nozzle shuts off
before the tank is full, try a different
gas pump nozzle.
• There is a small reserve left in the tank
when the fuel gauge reaches empty.
Low Fuel Reminder
A low fuel reminder triggers when the
distance to empty reaches about 50 miles
(80 km) to empty.
Variations:
Note: The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
Vehicle Settings and Personalization
Display/Trip
See (page 97).
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Instrument Cluster
Information
See (page 97).
Settings
See (page 97).
Brake Coach Display:
The Brake Coach appears after the vehicle
has come to a stop. It coaches you to brake
in a manner which maximizes the amount
of energy returned through the
regenerative braking system. The percent
displayed is an indication of the
regenerative braking efficiency with 100%
representing the maximum amount of
energy recovery.
You can switch this feature on or off in the
information displays settings menu. See
(page 97).
Trip Summary:
Trip Summary displays upon shutting off
your vehicle. The information is cumulative
over the last trip. A new trip begins each
time your start your vehicle (when the
Ready to Drive message comes on).
Corresponding trip efficiency leaves appear
on the right information display.
• Distance - Displays the total distance
traveled, distance traveled on battery
power only (EV distance) and Regen
distance. Regen distance is the
estimated range gained from energy
recaptured through regenerative
braking.
• Energy Use - Displays the average fuel
economy. In addition for Energi,
displays the total electrical energy used
while in Plug-in Power Mode in kilowatt
hours (kWh).
• Brake Score - The percent displayed is
an indication of the regenerative
braking efficiency for the trip.
Right-hand Information Display
Entertainment
See (page 376).
Phone
See (page 376).
Navigation or Compass
See (page 376).
Climate
See (page 376).
Fuel Economy
See (page 97).
Vehicle Range
Vehicle range indicates the estimated
distance your vehicle will travel with the
energy currently onboard.
• For Energi vehicles the range is the
total of the range available in Hybrid
Mode fueled by gasoline, plus the
electric range available in Plug-in
Power Mode.
• For Hybrid vehicles the range shown is
the estimated distance to empty based
on the fuel remaining in the tank.
Changes in driving pattern and climate
control use will cause the value to vary.
Trip Efficiency Leaves
Trip Efficiency Leaves display upon
shutting off your vehicle. The number of
leaves represent the average for the last
trip. A new trip begins each time you start
your vehicle (when the Ready to Drive
message comes on). Corresponding Trip
Summary data displays on the left
information display.
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Instrument Cluster
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will light when you start your vehicle
to make sure they work. If any lamps
remain on after starting your vehicle, refer
to the respective system warning lamp for
further information.
Note: Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.
Adaptive Cruise Control (If Equipped)
E144524
The speed control system
indicator light changes color to
indicate what mode the system
is in: See Using Adaptive Cruise Control
(page 196).
On (white light): Lights when you turn the
adaptive cruise control system on. Turns
off when you turn the speed control
system off.
Engaged (green light): Lights when the
adaptive cruise control system engages.
Turns off when the speed control system
disengages.
Anti-Lock Braking System
If it lights when you are driving,
this indicates a malfunction. You
will continue to have the normal
braking system (without Anti-lock braking
system) unless the brake system warning
lamp also lights. Have an authorized dealer
check the system.
Battery
If it lights while driving, it
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have an authorized dealer
check the system immediately.
Blind Spot Monitor (If Equipped)
E151262
Lights when you switch this
feature off or with a blind-spot
message. See Blind Spot
Information System (page 207). See
Information Messages (page 107).
Brake System
E144522
Lights when you engage the
parking brake with the ignition
on.
If it lights when you are driving, check that
the parking brake is not on. If the parking
brake is not on, this Brake System lamp
indicates low brake fluid level or a brake
system malfunction. Have an authorized
dealer check the system immediately.
WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It will take you longer to stop
your vehicle. Have an authorized dealer
check the system immediately. Driving
extended distances with the parking brake
engaged can cause brake failure and the
risk of personal injury.
Cruise Control (If Equipped)
E71340
Lights when you switch on cruise
control.
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Instrument Cluster
Direction Indicator
Lights when the left or right turn
signal or the hazard warning
flasher is switched on. If the
indicators stay on or flash faster, check for
a burned-out bulb. See Changing a Bulb
(page 264).
Door Ajar
Lights when the ignition is on and
any door is not completely
closed.
ECO Mode
E194390
Lights when you switch on this feature.
See Unique Driving Characteristics
(page 149).
Electric Park Brake
E146190
Lights when the electric parking
brake malfunctions.
Engine or Motor Coolant
Temperature
Lights when the engine or motor
cooling system is overheating.
Stop your vehicle in a safe place
and have an authorized dealer check the
system.
Engine Oil
If it lights with the engine running
or when you are driving, this
indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch the engine off. Check the engine
oil level. See Engine Oil Check (page 253).
Note: Do not resume your trip if it lights,
even if the oil level is correct. Have an
authorized dealer check the system
immediately.
EV Now
E144814
Lights when you switch on this
feature. See Hybrid Electric
Vehicle (page 149).
EV Later
E151263
Lights when you select this
feature. See Hybrid Electric
Vehicle (page 149).
Fasten Safety Belt
Lights and a chime sounds to
remind you to fasten your safety
belt. See Safety Belt Minder
(page 35).
Front Airbag
Lights when you start your
vehicle. If it continues to flash or
remains on, it indicates a
malfunction. Have an authorized dealer
check the system.
Front Fog Lamps (If Equipped)
Lights when you switch on the
front fog lamps.
Grade Assist (If Equipped)
E144523
Lights when you switch on the
grade assist function.
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Instrument Cluster
Heads Up Display (If Equipped)
E156133
A red beam of lights appears on
the windshield in certain
instances when using adaptive
cruise control or the collision warning
system. To make sure the display works,
it will also appear momentarily when you
start your vehicle .
High Beam
Lights when you switch on the
high-beam headlamps. Flashes
when you use the headlamp
flasher.
Hood Ajar
E159324
Lights when the ignition is on and
the hood is not completely
closed.
Lane Keeping Aid (If Equipped)
E144813
Lights when you activate the
lane keeping system.
Low Fuel Level
Lights when the fuel level is low
or the fuel tank is nearly empty.
Refuel as soon as possible.
Low Tire Pressure Warning
Lights when your tire pressure is
low. If the lamp remains on with
the engine running or when
driving, check your tire pressure
as soon as possible.
To confirm the lamp is working, it will also
light momentarily when you switch on the
ignition. If it does not light when you switch
on the ignition, or it begins to flash at any
time, have an authorized dealer check the
system.
Parking Lamps
Lights when you switch on the
parking lamps.
Powertrain Fault
Lights when your vehicle detects
a powertrain fault. Contact an
authorized dealer as soon as
possible.
Note: If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press the
brake pedal and release it. This will activate
limp home vehicle operation. In limp home
vehicle operation, your vehicle will
accelerate in a controlled manner up to a
maximum speed of 35 mph (56 km/h) on
a flat surface. If you apply the brake pedal
or move the transmission to neutral (N) you
can override your vehicle’s acceleration.
Ready to Drive
E144692
Lights when you have switched
on the vehicle and it is ready to
drive. A corresponding message
may appear stating ready to drive.
Service Engine Soon
If the service engine soon
indicator light stays lit after the
you start the engine, it indicates
that the On Board Diagnostics system
(OBD) has detected a malfunction of the
vehicle emissions control system. Refer to
On board diagnostics (OBD) in the Fuel
and Refueling chapter for more
information about servicing your vehicle.
See Emission Control System (page 165).
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Instrument Cluster
If the light is blinking, the engine is misfiring.
This could damage your catalytic
converter. Drive in a moderate fashion
(avoid heavy acceleration and
deceleration) and have an authorized
dealer service your vehicle immediately.
Note: If your engine is misfiring, excessive
exhaust temperatures can damage the
catalytic converter or other vehicle
components.
The service engine soon indicator lights
when the you first switch on your vehicle,
prior to engine start, to check the bulb and
to indicate whether the vehicle is ready for
inspection maintenance testing.
Normally, the service engine soon light will
stay on until the engine cranks, then turn
itself off if no malfunctions are present.
However, if after 15 seconds the service
engine soon light blinks eight times, it
means that the vehicle is not ready for
inspection maintenance testing. See
Emission Control System (page 165).
Stability Control
E138639
Flashes when the system is
active. If it stays lit or does not
light when you switch on the
ignition, this indicates a malfunction.
During a malfunction the system will
switch off. Have an authorized dealer
check the system immediately. See Using
Stability Control (page 185).
Stability Control Off
Lights when you switch the
system off. It will go out when
you switch the system back on
or when you switch off the ignition. See
Using Stability Control (page 185).
Stop Safely
E144693
Lights if your vehicle has an
electrical component fault or
failure that will cause your
vehicle to shutdown or enter into a limited
operating mode. You may also see a
message.
Trunk Ajar
E159323
Lights when the ignition is on and
the trunk is not completely
closed.
Vehicle Plugged in (If Equipped)
E144694
Lights when the vehicle is
plugged in. A corresponding
message may display after
attempting to start the vehicle.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door
and you have left the key in the ignition.
Keyless Warning Alert (If Equipped)
Sounds the horn twice when you exit your
vehicle with the intelligent access key, after
the last door is closed and your keyless
vehicle is in RUN, indicating your vehicle is
still on.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
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Instrument Cluster
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by an authorized dealer
immediately.
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Instrument Cluster
GENERAL INFORMATION
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Various systems on your vehicle can be
controlled using the information display
controls on the steering wheel.
Corresponding information is displayed in
the information display.
Left-hand Information Display
Controls
E156010
• Press the up and down arrow buttons
to scroll through and highlight the
options within a menu.
• Press the right arrow button to enter a
sub-menu.
• Press the left arrow button to exit a
menu.
• Press and hold the left arrow button at
any time to return to the main menu
display (escape button).
• Press the OK button to choose and
confirm settings or messages.
Main menu
From the main menu bar on the left side
of the information display, you can choose
from the following categories:
E144639
Display/Trip
E144642
Information
E100023
Settings
Scroll up or down to highlight one of the
categories, and then press the right arrow
key or OK to enter into that category. Press
the left arrow key as needed to exit back
to the main menu.
Display/Trip
E144639
Use the up or down arrow
buttons to choose between the
following display options.
Note: The cluster will remember the menu
level 2 state when you change the key state
from the RUN to the OFF position.
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Information Displays
Display/Trip
Menu level 5Menu level 4Menu level 3Menu level 2
——HelpEngage
(Split Power + Avg
Fuel Economy +
Battery Gauge + Fuel
Gauge)
——HelpEmpower
(Power (with engine
on/off threshold) +
Avg Fuel Economy +
Battery Gauge + Fuel
Gauge)
Vehicle RangeVehicle RangeChange MyViewMyView
(MyView + Battery
Gauge + Fuel Gauge)
Average FuelAverage Fuel
Instantaneous FuelSplit Power
Coolant TempPower + Threshold
Accessory PowerTach rpm x 1000 +
Avg Fuel
Trip 1Accessory Power
Trip 2Trip 1
Fuel HistoryTrip 2
CoachFuel History
BlankCoach
—Blank
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Information Displays
Display/Trip
——Help
——HelpEnergy Use (Energi
only)
Auto EV
(EV range + energy use
gauge + climate power
gauge + battery gauge
+ fuel gauge)
EV Now
(EV range + energy use
gauge with budget cup
+ climate power gauge
+ engine enable +
battery gauge + fuel
gauge)
EV Later
(EV range + energy use
gauge + climate power
gauge + battery gauge
+ fuel gauge)
——HelpTrip 1 & 2: Trip Data +
Battery Gauge + Fuel
Gauge
Engage
Engage provides separate gauges for
engine power and high voltage battery
power in kilowatts (kW). The engine power
gauge fill is white and the high voltage
battery power gauge fill is blue. You can
also see an instantaneous fuel economy
gauge. When your vehicle is operating on
battery power only, you will see EV
displayed and the gauges will appear in
blue.
Empower
Empower provides a power demand gauge
in kilowatts (kW) which includes an engine
on or off threshold.
• When your vehicle is operating with
battery power only (below the
threshold), you will see EV displayed
and the gauge fill is blue.
• When your vehicle is operating with
both the engine and the high voltage
battery providing power, the gauge fill
is white.
• When power demand surpasses the
amber indicator, this level of demand
and associated fuel economy displays
in amber.
• When the engine is on, reducing power
demand to less than the threshold will
allow the engine to turn off.
You can also see an instantaneous fuel
economy gauge.
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Information Displays
Note: You can reset your average fuel
economy by pressing and holding the OK
button on the left hand steering wheel
controls.
MyView
You can choose what to display in this
view. Selecting Change MyView in the
options menu allows you to scroll through
two columns of content choices.
• Press the up or down arrow to view
content.
• Press OK to save your selected
content.
• You must select content in both
columns before you can save your new
MyView.
Unique content available in MyView:
• Vehicle Range (Energi vehicles only) –
Indicates the estimated distance your
vehicle will travel with the energy
currently onboard. Separately displays
range available in Hybrid Mode fueled
by gasoline, electric range available in
Plug-in Power Mode, and total range.
Total range is also shown on the
bottom of the right information display.
Changes in driving pattern and climate
control use will cause the values to
vary.
• Accessory Power— Indicates electrical
power demands from your vehicle’s
accessory systems. Accessories use
power but do not contribute to
propelling your vehicle. The gauge
separately displays power demand in
kilowatts (kW) for climate and other
accessories. Climate includes the
power being used by high voltage
climate control components such as
the electric A/C compressor and the
electric heater (Energi vehicles only).
Other includes all power being used by
the low voltage accessories (cabin
fans, headlights, heated seats, etc.).
• Coolant Temp – Indicates engine
coolant temperature. At normal
operating temperature, the level
indicator will be white and will be in the
normal range (between H and C). If the
engine coolant temperature exceeds
the normal range, the level indicator
will change to red to indicate that the
engine is overheating. Stop your vehicle
as soon as safely possible, turn your
vehicle off and let the engine cool.
• Tach rpm x 1000 — When the gasoline
engine is running, the tachometer
gauge displays the engine speed in
revolutions per minute (RPM). When
your vehicle is operating on battery
power only with the engine off, EV
displays and the tachometer is greyed
out.
Note: The trip data, and average fuel
economy cannot be reset in MyView.
Energy Use (Energi only)
Energy Use provides an estimated
available electric range, a energy use gauge
and a climate power gauge in addition to
fuel level and battery display. When you
select EV Now operation this screen will
automatically be shown. You can press
OK to enable the engine when viewing this
screen during EV Now operation. See
Hybrid Electric Vehicle (page 149).
Electric Range:
Electric range is the estimated distance
you can travel in Plug-in Power Mode with
the engine off. This is based on the amount
of energy available in the high voltage
battery and your average energy usage
while driving.
The amount of energy in the battery refers
to the energy gained from charging the
battery while plugged in.
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Information Displays
Energy usage is affected by:
• Mild or aggressive acceleration or
braking.
• Your vehicle speed.
• Your use of accessories such as climate
control.
• The ambient temperature and other
weather conditions.
• City or highway driving.
• Road grades.
Note: It is normal for your electric range
estimate to vary from charge to charge due
to changes in average energy usage.
Energy Use Gauge:
Your current energy use is the white line
that moves up and down in the gauge. A
higher line means you are using more
energy (lower is better). Your energy use
includes input from the accelerator pedal
as well as the accessories, such as climate
control.
When operating in EV Now a blue cup
shape is shown around the gauge. This
represents the maximum energy usage you
can maintain in order to achieve the
estimated electric range when EV Now
mode began. Keep your current energy use
mostly within the cup while driving and you
should achieve your electric range
estimate.
Climate Power Gauge:
Indicates high voltage electrical power
demand from your vehicle’s high voltage
climate control components including the
electric A/C compressor and the electric
heater. These components use power but
do not contribute to propelling your vehicle.
Trip 1 & 2
Provides trip odometer, trip average fuel
economy and trip timer.
Distance traveled on battery power only
with the engine off is shown in blue next
to total trip distance.
For Energi vehicles total plug-in electricity
used in kilowatt hours (kWh) is shown in
blue next to trip average fuel economy.
Information
E144642
In this mode, you can view
different vehicle system
information and perform a
system check.
Information
Displays a number of different system tutorials. Use the
up or down arrows to scroll through the tutorials. Then
press OK to view.
TutorialWarnings
Displays the associated driver alert graphic.Driver Alert
MyKeys (Number of MyKeys programmed)MyKey
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Information Displays
Information
MyKey Miles (km) (Distance traveled using a
programmed MyKey)
Admin Keys (Number of admin keys)
All active warnings will display first if applicable. The
system check menu may appear different based upon
equipment options and current vehicle status. Use the
up or down arrow buttons to scroll through the list.
System Check
Settings
E100023
In this mode, you can configure
different driver setting choices.
Note: Some items are optional and may
not appear.
Note: Some MyKey items will only appear
if a MyKey is set.
Settings
Menu level 6Menu level 5Menu level 4Menu level 3Menu level 2
—On or OffTraction CtrlDriver Assist
—On or OffBlindspot
—On or OffCross Traffic
—Adaptive or
Normal
Cruise Control
—On or Off
ECO Cruise
*
—On or OffDriver Alert
—On or OffHill Start
Assist
Alert only, Aid only or Alert + AidModeLane keeping
Sys
High, Normal or LowIntensity
—On or OffEV + Mode
High, Normal or LowAlert SensitivityPre-Collision
—On or OffFront Park Aid
—On or OffRear Park Aid
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Information Displays
Settings
—On or OffAuto Engine
Off
Vehicle
—On or OffEasy Entry /
Exit
On or OffAuto HighbeamLighting
Select time intervalAutolamp Delay
On or OffDaytime Lights
On or OffAutolockLocks
On or OffAutounlock
On or OffMislock
All doors or Driver doorRemote Unlocking
Set to XXX % - Hold OK to ResetOil Life Reset
Auto or Last
Settings
Heater – A/CClimate ControlRemote Start
Auto Heated or
Off
Steering Wheel
Auto or OffFront Defrost
Auto or OffRear Defrost
Auto or OffDriver Seat
Auto or OffPassenger Seat
5, 10 or 15 minutesDuration
On or OffQuiet Start
Enable or DisableSystem
On or OffSwitch Inhibit
Select number of yearsTire Mobility
Kit
On or OffRemote OpenWindows
On or OffRemote Close
On or OffCourtesy WipeWipers
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Information Displays
Settings
On or OffRain Sensing
Hold OK to Create MyKeyCreate MyKeyMyKey
Always On or User Selectable911 Assist
Always On or User SelectableAdvancetrac
Choose desired speed or offMax Speed
Choose desired speed or offSpeed Minder
On or OffVolume
Limiter
Always On or User SelectableDo Not
Disturb
Hold OK to Clear All MyKeysClear MyKeys
Select the desired language - Hold OK to SetLanguageDisplay
Miles & GAL, l/100km or km/LDistanceUnits
Fahrenheit (°F) or Celsius (°C)Temperature
On or OffBrake Coach
On or OffRegen Active
On or OffCharge Assist
Hold OK to ResetDriving History
*
Energi only.
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Information Displays
Right-hand Information Display
Controls
E179396
• Press the up and down arrow buttons
to scroll through and highlight the
options within a menu.
• Press the right arrow button to enter a
sub-menu.
• Press the left arrow button to exit a
menu.
• Press the OK button to choose and
confirm your selection.
Main menu
From the main menu bar on the right side
of the information display, you can choose
from the following categories:
Entertainment
See (page 376).
Phone
See (page 376).
Navigation or Compass
See (page 376).
Climate
See (page 376).
Fuel Economy
Use the up or down arrow buttons to
choose between the following display
options.
Note: The information display will remember the menu level 2 state when you change the
individual key state from the RUN to the OFF position.
Fuel Economy
Menu level 5Menu level 4Menu level 3Menu level 2
——HelpEfficiency Leaves
—5, 10 or 30 minutesDurationFuel History
(Instantaneous Fuel
Economy + Fuel
Economy History + Avg
Fuel Economy)
——Help
——HelpCoach
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Information Displays
Efficiency Leaves
Efficiency leaves indicate short term driving
efficiency measured over the last few
minutes. The more leaves and vines that
appear on the display, the better your fuel
economy. Leaves and vines will
occasionally appear and disappear to
indicate a change in your driving efficiency.
Fuel History
From left to right this view includes an
instantaneous fuel economy gauge,
historical fuel economy data and average
fuel economy. The historical data
represents an average over time intervals
of either 1, 2 or 6 minutes, with the leftmost
interval being the most recent. Shown at
the bottom of the view is the total time
duration for the 5 intervals. You can select
total duration in the options menu.
Intervals shown in grey color are from the
previous drive. The blue horizontal line
represents the average fuel economy value
shown to the right.
Note: Hold OK to reset average fuel
economy.
Coach
This view provides a comparison of your
recent acceleration, braking and cruising
behavior, then recommends the most
efficient use of energy under present
conditions. The horizontal bars fill from left
to right with best behavior and appear blue
when at least half full. When the bars are
less than half full, the color is amber,
suggesting that you need a change in your
driving behavior to achieve better energy
efficiency.
Note: Fuel Economy will be impacted by
your use of brakes, accelerator and
accessories, as well as environmental
conditions such as hills and weather.
Note: Fuel economy is not always a
measure of appropriate driving behavior. For
example, when driving uphill and
maintaining an appropriate speed, your
instant fuel economy may not be good
(losing leaves) but the Coach may show a
blue bar for Acceleration and Cruising.
Common Displays
Both Average fuel economy and an
instantaneous fuel economy gauge are
included in Engage, Empower and MyView
(if selected) on the left-hand information
display. They are also included in Fuel
History on the right-hand information
display.
Average Fuel Economy
Average Fuel Economy is continuously
averaged since the last reset. You can reset
your average fuel economy by pressing and
holding the OK button on the
corresponding steering wheel controls. For
Energi vehicles both Hybrid and Plug-in
Power mode operation will be included in
the calculation.
Note: Average fuel economy cannot be
reset in MyView.
Instantaneous Fuel Economy
If your instantaneous fuel economy is
greater than the maximum value
displayed, a + sign will be shown next to
the maximum scale number. When your
vehicle is operating on battery power only,
EV will display and the gauge fill will show
in blue.
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Information Displays
INFORMATION MESSAGES
Note: Depending on the vehicle options
equipped with your vehicle, not all of the
messages will display or be available.
Certain messages may be abbreviated or
shortened depending upon which cluster
type you have.
E144636
Press the OK button to acknowledge and
remove some messages from the
information display. Other messages will
be removed automatically after a short
time.
Certain messages need to be confirmed
before you can access the menus.
Active Park
ActionMessage
The system requires service due to a malfunction. Have the
system checked by an authorized dealer.
Active Park Fault
Adaptive Cruise Control
ActionMessage
A radar malfunction is preventing the adaptive cruise control
from engaging. See Using Adaptive Cruise Control (page
196).
Adaptive Cruise
Malfunction
A condition exists such that the adaptive cruise cannot func-
tion properly. See Using Adaptive Cruise Control (page
196).
Adaptive Cruise Not
Available
You have a blocked sensor due to bad weather, ice, mud or
water in front of the radar sensor. You can typically clean the
sensor to resolve. See Using Adaptive Cruise Control (page
196).
Adaptive Cruise Not
Available Sensor
Blocked See Manual
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Information Displays
ActionMessage
The system has disabled the automatic braking.Cruise Control Auto-
matic Braking Turned
Off
A radar malfunction is preventing the adaptive cruise control
from engaging.
Front Sensor Not Aligned
The adaptive cruise has reinstated controls to the driver.Adaptive Cruise - Driver
Resume Control
The vehicle speed is too slow to activate the adaptive cruise.Adaptive Cruise Speed
Too Low to Activate
The adaptive cruise is automatically adjusting the gap
distance and the driver needs to shift the transmission into a
lower gear.
Adaptive Cruise Shift
Down
AdvanceTrac™
ActionMessage
The system detects a malfunction due to a blocked sensor.Service AdvanceTrac
The driver has disabled or enabled the traction control.AdvanceTrac Off On
Airbag
ActionMessage
The system detects a malfunction due to a blocked sensor.
Remove blockage.
Occupant Sensor
BLOCKED Remove
Objects Near Passenger
Seat
Alarm
ActionMessage
Alarm triggered due to unauthorized entry. See Anti-Theft
Alarm (page 70).
Vehicle Alarm to Stop
Alarm, Start Vehicle
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Information Displays
Automatic Engine Shutdown
ActionMessage
The engine is getting ready to shut off.Engine Shuts Off in XX
Seconds
The engine has shut off to help increase fuel economy.Engine Shut Off for Fuel
Economy
The engine is getting ready to shut off. You can press OK on
the left steering wheel button to override the shut down.
Engine Shuts Off in XX
Seconds Press Ok to
Override
Battery and Charging System (12 volt)
ActionMessage
The charging system needs servicing. If the warning stays on
or continues to come on, contact an authorized dealer as soon
as possible.
Check Charging System
The battery management system detects an extended low-
voltage condition. The system will disable various vehicle
features to help preserve the battery. Turn off as many of the
electrical loads as soon as possible to improve system voltage.
If the system voltage has recovered, the disabled features
will operate again as normal.
Low Battery Features
Temporarily Turned Off
The battery management system determines that the battery
is at a low state of charge. Turn the ignition off as soon as
possible to protect the battery. This message will clear once
your start your vehicle and the battery state of charge has
recovered. Turning off unnecessary electrical loads will allow
faster battery state-of-charge recovery.
Turn Power Off to Save
Battery
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Information Displays
Battery and Charging System (High Voltage)
ActionMessage
Your vehicle needs confirmation it is unplugged before
allowing a start. You must make sure your vehicle is unplugged
and you respond to the message prompt before starting your
vehicle.
Is Vehicle Plugged-In?
Your vehicle is ready to drive.Ready to Drive
Your vehicle detects it is still plugged in and you attempt to
start it.
Unplug Prior to Starting
Vehicle
EV Now is unavailable.EV Now Not Available
You can press OK to enable the engine temporarily for
increased performance when in EV Now mode.
Press OK to Enable
Engine
You selected EV Now mode with the EV button.EV Now Battery
Powered
You selected EV Later mode with the EV button.EV Later XX% Plug-in
Energy Reserved
You selected Auto EV mode with the EV button.Auto EV Normal Opera-
tion
Your vehicle enables the engine due to the climate control
defrost setting. This is normal operation.
Engine Enabled due to
Defrost Setting
Your vehicle enables the engine for system performance. This
is normal operation.
Engine Enabled for
System Performance
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Information Displays
Blind Spot Information and Cross Traffic Alert System
ActionMessage
A fault with the system has occurred. Contact an authorized
dealer as soon as possible.
Blindspot System Fault
The system sensors are blocked. See Blind Spot Informa-
tion System (page 207).
Blindspot Not Available
Sensor Blocked See
Manual
The system detects a vehicle. See Blind Spot Information
System (page 207).
Cross Traffic Vehicle
Coming From X
The blind spot information system and cross traffic alert
system sensors are blocked. See Blind Spot Information
System (page 207).
Cross Traffic Not Avail-
able Sensor Blocked See
Manual
A fault with the system has occurred. Contact an authorized
dealer as soon as possible.
Cross Traffic System
Fault
Doors and Locks
ActionMessage
The door(s) listed is not completely closed.X Door Ajar
The luggage compartment is not completely closed.Trunk ajar
The hood is not completely closed.Hood ajar
The system has disabled the door switches.Switches Inhibited
Security Mode
There is a system malfunction with the child locks. Contact
an authorized dealer as soon as possible.
Child Lock Malfunction
Service Required
The factory keypad code displays in the information display
after system resets the keypad.
Factory Keypad Code
XXXXX
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Information Displays
Driver Alert
ActionMessage
Stop and rest as soon as it is safe to do so.Driver Alert Warning Rest
Now
Take a rest break soon.Driver Alert Warning Rest
Suggested
Fuel
ActionMessage
An early reminder of a low fuel condition.Fuel Level Low
The fuel fill inlet may not be properly closed.Check Fuel Fill Inlet
EV functionality is disabled and the engine is running to
maintain fuel freshness. See Fuel Quality (page 158).
Fuel Freshness
Wait for up to 15 seconds while the fuel system depressurizes.Fuel Door Opening
The fuel system has finished depressurizing and you can begin
to refuel.
Fuel Door Open
A reminder to close the fuel door.Close Fuel Door
There is an error in attempting to refill your vehicle.Refuel Error See Manual
Hill Start Assist
ActionMessage
Hill start assist is not available. Contact an authorized dealer.
See Hill Start Assist (page 182).
Hill Start Assist Not
Available
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Information Displays
Keys and Intelligent Access
ActionMessage
A reminder to press the brake while starting your vehicle.Press Brake to START
The system does not detect a key in your vehicle. See Keyless
Starting (page 143).
No Key Detected
You pressed the start/stop button to switch off the engine
and your vehicle does not detect your intelligent access key
inside your vehicle.
Restart Now or Key is
Needed
Your vehicle is in the run ignition state.Run Power Active
There is a problem with your vehicle’s starting system. See
an authorized dealer for service.
Starting System Fault
You have successfully programmed an intelligent access key
to the system.
Key Program Successful
You have failed to program an intelligent access key to the
system.
Key Program Failure
You have programmed the maximum number of keys to the
system.
Max Number of Keys
Learned
You have not programmed enough keys to the system.Not Enough Keys
Learned
The key battery is low. Change the battery as soon as possible.Key Battery Low Replace
Soon
An attempt is made to program a spare key using two existing
MyKeys.
Could Not Program
Integrated Key
Informs you that upon exiting your vehicle and the engine is
still on.
Engine On
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Information Displays
Lane Keeping System
ActionMessage
The system has malfunctioned. Contact an authorized dealer
as soon as possible.
Lane Keeping Sys.
Malfunction Service
Required
The system has detected a condition that has caused the
system to be temporarily unavailable.
Front Camera Tempor-
arily Not Available
The system has detected a condition that requires you to
clean the windshield in order for it to operate properly.
Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact an authorized dealer
as soon as possible.
Front Camera Malfunc-
tion Service Required
The system requests the driver to keep their hands on the
steering wheel.
Keep Hands on Steering
Wheel
Maintenance
ActionMessage
Stop your vehicle as soon as safely possible and turn off the
engine. Check the oil level. If the warning stays on or continues
to come on with your engine running, contact an authorized
dealer as soon as possible.
LOW Engine Oil Pressure
The engine oil life remaining is 10% or less. See Engine Oil
Check (page 253).
Change Engine Oil Soon
The oil life left is at 0%. See Engine Oil Check (page 253).Oil Change Required
The brake fluid level is low, inspected the brake system
immediately. See Brake Fluid Check (page 258).
Brake Fluid Level LOW
The brake system needs servicing. Stop your vehicle in a safe
place. Contact an authorized dealer.
Check Brake System
The engine coolant temperature is excessively high. See
Engine Coolant Check (page 254).
Engine Coolant Overtem-
perature
The motor electronics are overheating. Stop your vehicle as
soon as safely possible, turn off your vehicle and let it cool. If
the warning stays on or continues to come on, contact an
authorized dealer as soon as possible.
Motor Coolant Overtem-
perature
The engine has reduced power to help reduce high engine
temperature.
Power Reduced to
Lower Engine Temp
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Information Displays
ActionMessage
The kit needs service. See an authorized dealer.Service Tire Mobility Kit
Your vehicle is still in Transport or Factory mode. This may
not allow some features to operate properly. See an author-
ized dealer.
Transport / Factory
Mode
The powertrain needs service due to a powertrain malfunction.See Manual
EV functionality is disabled and the engine is running to
maintain oil quality. See Hybrid Electric Vehicle (page 149).
Engine On Due to Low
Use Normal Operation
MyKey
ActionMessage
You cannot program a MyKey.MyKey Not Created
MyKey is active.MyKey Active Drive
Safely
When switching on your vehicle and MyKey is in use, displays
that the MyKey speed limit is on.
Speed Limited to XX
MPH/km/h
MyKey is in use and the MyKey speed limit is on and the vehicle
speed is approaching 80 mph (130 km/h).
Near Vehicle Top Speed
You have reached the speed limit set for your MyKey.Vehicle at Top Speed of
MyKey Setting
You have an active MyKey with a programmed set speed limit.Check Speed Drive
Safely
Belt-Minder turns on with a MyKey in use.Buckle Up to Unmute
Audio
With a MyKey in use, AdvanceTrac turns on.AdvanceTrac On -
MyKey Setting
With a MyKey in use, traction control turns on.Traction Control On -
MyKey Setting
With a MyKey in use, park aid is always on.MyKey Park Aid Cannot
Be Deactivated
With a MyKey in use, lane keeping alert turns on.Lane Keeping Alert On
MyKey Setting
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Information Displays
Park Aid
ActionMessage
The system has detected a condition that requires service.
Contact an authorized dealer. See Principle of Operation
(page 186).
Check Front Park Aid
The system has detected a condition that requires service.
Contact an authorized dealer. See Principle of Operation
(page 186).
Check Rear Park Aid
Displays the park aid status.Front Park Aid On Off
Displays the park aid status.Rear Park Aid On Off
Park Brake
ActionMessage
You have set the parking brake and you have driven the vehicle
more than 3 mph (5 km/h). If the warning stays on after you
have released the parking brake, contact an authorized dealer.
Park Brake Engaged
The electric parking brake is set and the vehicle is driven more
than 3mph (5km/h). Release park brake before continued
driving.
Release Park Brake
The electric parking brake system has detected a condition
that requires service. Contact an authorized dealer.
Park Brake Malfunction
Service Now
The electric parking brake is not fully applied.Park Brake Not Applied
The electric parking brake is not fully released.Park Brake Not Released
The electric parking brake system has been put into a special
mode that is used to allow service of the rear brakes. Contact
an authorized dealer.
Park Brake Maintenance
Mode
The electric parking brake is set and an automatic release is
attempted, but cannot be performed. Perform a manual
release.
Park Brake Use Switch
to Release
The electric parking brake is set and a manual release is
attempted without the brake pedal being pressed.
To Release: Press Brake
and Switch
The electric park brake system has detected a condition that
requires service. Contact an authorized dealer.
Park Brake Limited
Function Service
Required
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Information Displays
ActionMessage
You have not released the electric parking brake causing it to
overheat.
Park Brake System
Overheated
The electric parking brake is set. Only displayed when a fault
is present that is causing the brake system warning lamp to
be illuminated continuously.
Park Brake Applied
The electric parking brake is released. Only displayed when
a fault is present that is causing the brake system warning
lamp to be illuminated continuously.
Park Brake Released
Power Steering
ActionMessage
The power steering system has detected a condition that
requires service. See an authorized dealer.
Steering Fault Service
Now
The power steering system is not working. Stop your vehicle
in a safe place. Contact an authorized dealer.
Steering Loss Stop
Safely
The power steering system has detected a condition within
the power steering system or passive entry or passive start
system requires service. Contact an authorized dealer.
Steering Assist Fault
Service Required
Pre-Collision Assist
ActionMessage
A fault with the system has occurred. Contact an authorized
dealer as soon as possible.
Pre-Collision Assist
Malfunction
You have a blocked sensor due to bad weather, ice, mud or
water in front of the radar sensor. You can typically clean the
sensor to resolve.
Pre-Collision Assist Not
Available Sensor
Blocked See Manual
A fault with the system has occurred. Contact an authorized
dealer as soon as possible.
Pre-Collision Assist Not
Available
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Information Displays
Remote Start
ActionMessage
A reminder to turn the key on to drive your vehicle after a
remote start.
To Drive: Turn Key to On
A reminder to apply the brake and push the gearshift button
to drive your vehicle after a remote start.
To Drive: Press Brake
and Start Button
Seats
ActionMessage
A reminder that memory seats are not available while driving.Memory Recall Not
Permitted While Driving
Shows where you have saved your memory setting.Memory X Saved
Starting System
ActionMessage
A reminder to apply the brake when starting your vehicle.Press Brake to Start
The starter has exceeded its cranking time in attempting to
start your vehicle.
Cranking Time Exceeded
The starter is attempting to start your vehicle.Engine Start Pending
Please Wait
The system has cancelled the pending start.Pending Start Cancelled
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Information Displays
Tire Pressure Monitoring System
ActionMessage
One or more tires on your vehicle has low tire pressure. See
Tire Pressure Monitoring System (page 303).
LOW Tire Pressure
The tire pressure monitoring system is malfunctioning. If the
warning stays on or continues to come on, contact an
authorized dealer. See Tire Pressure Monitoring System
(page 303).
Tire Pressure Monitor
Fault
A tire pressure sensor is malfunctioning or your spare tire is in
use. For more information on how the system operates under
these conditions, See Tire Pressure Monitoring System
(page 303). If the warning stays on or continues to come on,
contact an authorized dealer as soon as possible.
Tire Pressure Sensor
Fault
Traction Control
ActionMessage
The status of the traction control system after you switched
it off or on. See Using Traction Control (page 184).
Traction Control Off/On
A spinout has occurred and the hazards are on.Spinout Detected
Hazards Activated
Transmission
ActionMessage
See an authorized dealer.Transmission Malfunc-
tion Service Now
The transmission is overheating and needs to cool. Stop in a
safe place as soon as possible.
Transmission Overtem-
perature Stop Safely
The transmission has overheated and needs to cool. Stop in
a safe place as soon as possible.
Transmission Over-
heating Stop Safely
See an authorized dealer.Transmission Service
Required
The transmission is getting hot. Stop to let it cool.Transmission Too Hot
Press Brake
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Information Displays
ActionMessage
The transmission has overheated and has limited functionality.
See Automatic Transmission (page 176).
Transmission Limited
Function See Manual
The transmission is too cold. Wait for it to warm up before
you drive.
Transmission Warming
Up Please Wait
A reminder to shift into park.Transmission Not in Park
A request for you to apply the brake as needed by the trans-
mission.
Press Brake Pedal
The transmission has adjusted the shift strategy.Transmission Adjusted
The transmission is adjusting the shift strategy.Transmission Adapt
Mode
The transmission is locked and unable to select gears.Transmission Indicate
Mode Lockup On
The transmission is unlocked and free to select gears.Transmission Indicate
Mode Lockup Off
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Information Displays
AUTOMATIC CLIMATE CONTROL
E198922
Heated seats (if equipped): Press the button to switch the heated seats on
and off. See Heated Seats (page 134).
A
Defrost: Select to distribute air through the windshield air vents. Air distribution
to the instrument panel and footwell vents turns off. You can also use this
setting to defrost and clear the windshield of a thin covering of ice.
B
Fan speed control: Adjust the volume of air circulated in the vehicle.C
A/C: Press the button to switch the air conditioning on or off. Air conditioning
cools your vehicle using outside air. To improve the time to reach a comfortable
temperature in hot weather, drive with the windows open until you feel cold air
through the air vents.
D
Note: In certain conditions (for example, maximum defrost), the air conditioning
compressor may continue to operate even though the air conditioning is
switched off.
Passenger temperature control: Adjust the temperature on the passenger
side.
E
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Climate Control
Climate controlled seats (if equipped): Press the button to switch the
climate controlled seats on and off. See Climate Controlled Seats (page
134).
F
MAX A/C: Press the button for maximum cooling. Recirculated air flows through
the instrument panel vents, air conditioning automatically turns on and the fan
automatically adjusts to the highest speed.
G
Recirculated air: Press the button to switch between outside air and
recirculated air. The air currently in the passenger compartment recirculates.
This can reduce the time needed to cool the interior and reduce unwanted odors
from entering your vehicle.
H
Note: Recirculated air may also turn on and off automatically in instrument
panel or instrument panel and floor airflow modes during hot weather to improve
cooling efficiency.
AUTO: Press the button to switch on automatic operation. Adjust to select the
desired temperature. Fan speed, air distribution, air conditioning operation, and
outside or recirculated air are automatically adjusted to heat or cool the vehicle
to maintain the desired temperature. You can also switch off dual zone mode
by pressing and holding the button for more than two seconds.
I
Power: Press the button to switch the system on and off. When the system is
off, it prevents outside air from entering the vehicle.
J
Heated rear window: Press the button to switch the heated rear window on
and off. See Heated Windows and Mirrors (page 125).
K
MAX Defrost: Press the button to switch on defrost. Outside air flows through
the windshield vents, air conditioning automatically turns on, and fan
automatically adjusts to the highest speed. You can also use this setting to
defrost and clear the windshield of a thin covering of ice. The heated rear window
also automatically turns on when you select maximum defrost.
L
Note: To prevent window fogging, you cannot select recirculated air when
maximum defrost is on.
Driver temperature control: Adjust the temperature setting using the control
on the driver side.
M
AUTOMATIC CLIMATE
CONTROL - VEHICLES WITH:
SONY AUDIO SYSTEM
Note: You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 385).
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Climate Control
E198026
A/C: Press the button to switch the air conditioning on or off. Air conditioning
cools your vehicle using outside air. To improve the time to reach a comfortable
temperature in hot weather, drive with the windows open until you feel cold air
through the air vents.
A
Note: In certain conditions (for example, maximum defrost), the air conditioning
compressor may continue to operate even though the air conditioning is
switched off.
MAX A/C: Press the button for maximum cooling. Recirculated air flows through
the instrument panel vents, air conditioning automatically turns on, and the fan
automatically adjusts to the highest speed.
B
Recirculated air: Press the button to switch between outside air and
recirculated air. The air currently in the passenger compartment recirculates.
This can reduce the time needed to cool the interior and reduce unwanted odors
from entering your vehicle.
C
Note: Recirculated air may also turn on and off automatically in instrument
panel or instrument panel and floor airflow modes during hot weather to improve
cooling efficiency.
Power: Press the button to switch the system on and off. When the system is
off, it prevents outside air from entering the vehicle.
D
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Climate Control
Heated seats: Press the button to switch the heated seats on and off. See
Heated Seats (page 134).
E
Right-hand temperature control: Adjust the temperature on the right-hand
side.
F
Note: The maximum difference between left-hand and right-hand settings
may be limited. Whenever you make an adjustment that would result in a larger
difference, both settings will change together.
Climate controlled seats: Press the button to switch the climate controlled
seats on and off. See Climate Controlled Seats (page 134).
G
Fan speed control: Adjust the volume of air circulated in the vehicle.H
Left-hand temperature control: Adjust the temperature setting using the
control on the left-hand side. This control also adjusts the right-hand side
temperature when you switch off dual zone mode.
I
Heated rear window: Press the button to switch the heated rear window on
and off. See Heated Windows and Mirrors (page 125).
J
Defrost: Select to distribute air through the windshield air vents. Air distribution
to the instrument panel and footwell vents turns off. You can also use this
setting to defrost and clear the windshield of a thin covering of ice.
K
MAX Defrost: Press the button to switch on defrost. Outside air flows through
the windshield vents, air conditioning automatically turns on, and fan
automatically adjusts to the highest speed. You can also use this setting to
defrost and clear the windshield of a thin covering of ice. The heated rear window
also automatically turns on when you select maximum defrost.
L
Note: To prevent window fogging, you cannot select recirculated air when
maximum defrost is on.
AUTO: Press the button to switch on automatic operation. Adjust to select the
desired temperature. Fan speed, air distribution, air conditioning operation, and
outside or recirculated air are automatically adjusted to heat or cool the vehicle
to maintain the desired temperature. You can also switch off dual zone mode
by pressing and holding the button for more than two seconds.
M
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
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Climate Control
Note: To improve the time to reach comfort
in hot weather, drive with the windows
slightly open for 2-3 minutes after start-up
or until your vehicle airs out.
Automatic Climate Control
Note: Adjusting the settings when your
vehicle interior is extremely hot or cold is
not necessary. The system automatically
adjusts to heat or cool the cabin to your
selected temperature as quickly as possible.
For the system to function efficiently, the
instrument panel and side air vents should
be fully open.
Note: If you select AUTO during cold
outside temperatures, the system directs
airflow to the windshield and side window
vents. In addition, the fan may run at a
slower speed until the engine warms up.
Note: If you select AUTO during hot outside
temperatures, or when the inside of the
vehicle is hot, the system automatically uses
recirculated air to maximize interior cooling.
When the interior reaches the selected
temperature, the system automatically
switches to using outside air.
Heating the Interior Quickly
1. Press the AUTO button.
2. Adjust the temperature control to the
desired setting.
Recommended Settings for
Heating
1. Press the AUTO button.
2. Adjust the temperature control to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting
as necessary.
Cooling the Interior Quickly
Press the MAX A/C button.
Recommended Settings for
Cooling
1. Press the AUTO button.
2. Adjust the temperature control to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting
as necessary.
Side Window Defogging in Cold
Weather
1. Press the defrost button.
2. Adjust the temperature control to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting
as necessary.
HEATED WINDOWS AND
MIRRORS (If Equipped)
Heated Rear Window
Note: Make sure the engine is running
before operating the heated windows.
E184884
Press the button to clear the
heated rear window of thin ice
and fog. The heated rear window
will automatically turn off after a short
period of time. Start the engine before you
switch the heated rear window on.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirror
When you switch the heated rear window
on, the heated exterior mirrors will
automatically turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
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Climate Control
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind
the glove box.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 471).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START (If Equipped)
The remote start feature allows you to
pre-condition the interior of your vehicle.
The climate control system works to
achieve comfort according to your previous
settings.
Note: You cannot adjust the system during
remote start operation.
Turn the ignition on to return the system
to its previous settings. You can now make
adjustments normally, but you need to turn
certain vehicle-dependent features back
on, such as:
• Heated seats.
• Cooled seats.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window.
You can adjust the default remote start
settings using the information display
controls. See Information Displays
(page 97).
Automatic Settings
In hot weather, the system is set to 72°F
(22°C). The cooled seats are set to high
(if available, and selected to AUTO in the
information display).
In moderate weather, the system either
heats or cools (based on previous
settings). The rear defroster, heated
mirrors and heated seats do not
automatically turn on.
In cold weather, the system is set to 72°F
(22°C). The heated seats are set to high
(if available, and selected to AUTO in the
information display). The rear defroster
and heated mirrors automatically turn on.
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Climate Control
SITTING IN THE CORRECT
POSITION
WARNINGS
Sitting improperly, out of position or
with the seatback reclined too far
can take weight off the seat cushion
and affect the decision of the passenger
sensing system, resulting in serious injury
or death in the event of a crash. Always sit
upright against your seat back, with your
feet on the floor.
Do not recline the seatback as this
can cause the occupant to slide
under the safety belt, resulting in
serious injury in the event of a crash.
Do not place objects higher than the
seatback to reduce the risk of serious
injury in the event of a crash or during
heavy braking.
E68595
When you use them properly, the seat,
head restraint, safety belt and airbags will
provide optimum protection in the event
of a crash.
We recommend that you follow these
guidelines:
• Sit in an upright position with the base
of your spine as far back as possible.
• Do not recline the seatback more than
30 degrees.
• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of 10 in
(25 cm) between your breastbone and
the airbag cover.
• Hold the steering wheel with your arms
slightly bent.
• Bend your legs slightly so that you can
press the pedals fully.
• Position the shoulder strap of the
safety belt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS
WARNINGS
Fully adjust the head restraint before
you sit in or operate your vehicle. This
will help minimize the risk of neck
injury in the event of a crash. Do not adjust
the head restraint when your vehicle is
moving.
The head restraint is a safety device.
Whenever possible it should be
installed and properly adjusted when
the seat is occupied.
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Seats
WARNINGS
Install the head restraint properly to
help minimize the risk of neck injury
in the event of a crash.
Note: Adjust the seatback to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible. Make sure
that you remain comfortable. If you are
extremely tall, adjust the head restraint to
its highest position.
Front seat and rear seat outboard head
restraints
E138642
Rear center head restraint
E138645
The head restraints consist of:
An energy absorbing head
restraint.
A
Two steel stems.B
Guide sleeve adjust and unlock
button.
C
Guide sleeve unlock and remove
button.
D
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it
reaches its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Tilting Head Restraints
The front head restraints tilt for extra
comfort. To tilt the head restraint, do the
following:
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Seats
E144727
1. Adjust the seatback to an upright
driving or riding position.
2. Pivot the head restraint forward toward
your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivoting it
forward again will then release it to the
rearward, un-tilted position.
MANUAL SEATS
WARNINGS
Do not adjust the driver seat or
seatback when your vehicle is
moving.
Rock the seat backward and forward
after releasing the lever to make sure
that it is fully engaged.
Reclining the seatback can cause an
occupant to slide under the seat's
safety belt, resulting in severe
personal injuries in the event of a crash.
The driver and passenger manual seats
may consist of:
A B C D
E144631
A bar to move the seat backward
and forward.
A
A control to adjust the lumbar of
the seatback (driver seat only).
B
A lever to adjust the height of the
seat (driver seat only).
C
A lever to adjust the angle of the
seatback.
D
POWER SEATS (If Equipped)
WARNINGS
Do not adjust the driver seat or
seatback when your vehicle is
moving.
Do not place cargo or any objects
behind the seatback before returning
it to the original position.
Note: Driver seat shown, passenger seat
similar.
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Seats
6-way power seat
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Seats
10-way power seat
E144632
Power Lumbar (If Equipped)
E165608
MEMORY FUNCTION (If Equipped)
WARNINGS
Before activating the seat memory,
make sure that the area immediately
surrounding the seat is clear of
obstructions and that all occupants are
clear of moving parts.
Do not use the memory function
when your vehicle is moving.
This feature will automatically recall the
position of the driver seat and power
mirrors. The memory control is located on
the driver door.
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Seats
E142554
Saving a PreSet Position
1. Switch the ignition on.
2. Adjust the seat and exterior mirrors to
your desired position.
3. Press and hold the desired preset
button until you hear a single tone.
You can save up to three preset memory
positions. You can save a memory preset
at any time.
Recalling a PreSet Position
Press and release the preset button
associated with your desired driving
position. The seat and mirrors will move to
the position stored for that preset.
Note: A preset memory position can only
be recalled when the ignition is off, or when
the transmission is in park (P) or neutral (N)
if the ignition is on.
You can also recall a preset memory
position by:
• Pressing the unlock button on your
integrated keyhead transmitter or
intelligent access key fob if it is linked
to a preset position.
• Unlocking the intelligent driver door
handle if a linked key fob is present.
• Entering a personal entry code on the
Securicode keypad. See Locks (page
60).
Note: Using a linked key fob to recall your
memory position when the ignition is off
moves the seat to the Easy Entry position.
Note: Pressing any active memory feature
control - power seat, mirror (or any memory
button) during a memory recall cancels the
operation.
Linking a PreSet Position to your
Remote Control or Intelligent
Access Key Fob
Your vehicle can save the preset memory
positions for up to three remote controls
or intelligent access (IA) keys.
1. With the ignition on, move the memory
positions to the desired positions.
2. Press and hold the desired preset
button for about five seconds. A tone
will sound after about two seconds.
Continue holding until a second tone
is heard.
3. Within three seconds, press the lock
button on the remote control you are
linking.
To unlink a remote control, follow the
same procedure – except in step 3, press
the unlock button on the remote control.
Note: If more than one linked remote
control or intelligent access key is in range,
the memory function moves to the settings
of the first key to initiate a memory recall.
Easy Entry and Exit Feature
If you enable the easy entry and exit
feature, it automatically moves the driver
seat position rearward up to two inches
(five centimeters) when you switch the
ignition off.
The driver seat will return to the previous
position when you switch the ignition on.
You can enable or disable this feature in
the information display. See Information
Displays (page 97).
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Seats
REAR SEATS
Note: Your vehicle may have split
seatbacks that you must fold individually.
Note: Make sure the center safety belt is
unbuckled before folding the seatback.
To lower the seat back(s) from inside the
vehicle, do the following:
E144634
1. Pull the handle to release the seatback.
2. Push the seatback forward.
E164098
3. Stow the safety belt in the stowage
clip. This will prevent the safety belt
from getting caught in the seat latch.
When raising the seat back(s), make sure
you hear the seat latch into place.
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Seats
HEATED SEATS (If Equipped)
WARNING
People who are unable to feel pain
to their skin because of advanced
age, chronic illness, diabetes, spinal
cord injury, medication, alcohol use,
exhaustion or other physical conditions,
must exercise care when using the heated
seat. The heated seat may cause burns
even at low temperatures, especially if
used for long periods of time. Do not place
anything on the seat that insulates against
heat, such as a blanket or cushion. This
may cause the heated seat to overheat.
Do not puncture the seat with pins, needles
or other pointed objects. This may damage
the heating element which may cause the
heated seat to overheat. An overheated
seat may cause serious personal injury.
Do not do the following:
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid is spilled on the seat. Allow
the seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.
E146941
Press the heated seat symbol to cycle
through the various heat settings and off.
Warmer settings are indicated by more
indicator lights.
CLIMATE CONTROLLED SEATS
(If Equipped)
Heated Seats
WARNING
Persons who are unable to feel pain
to the skin because of advanced age,
chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion,
or other physical conditions, must exercise
care when using the seat heater. The seat
heater may cause burns even at low
temperatures, especially if used for long
periods of time. Do not place anything on
the seat that insulates against heat, such
as a blanket or cushion, because this may
cause the seat heater to overheat. Do not
puncture the seat with pins, needles, or
other pointed objects because this may
damage the heating element which may
cause the seat heater to overheat. An
overheated seat may cause serious
personal injury.
Do not do the following:
• Place heavy objects on the seat.
• Operate the seat heater if water or any
other liquid is spilled on the seat. Allow
the seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.
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Seats
Press the heated seat symbol to cycle
through the various heat settings and off.
Warmer settings are indicated by more
indicator lights.
Cooled Seats (If Equipped)
The cooled seats will only function when
the engine is running.
E146309
To operate the cooled seats:
Press the cooled seat symbol to cycle
through the various cooling settings and
off. Cooler settings are indicated by more
indicator lights.
If the engine falls below 350 RPM while
the cooled seats are on, the feature will
turn itself off. You will need to reactivate
it.
Climate controlled seat air filter
replacement (if equipped)
Your vehicle is equipped with lifetime air
filters that are integrated with the seats.
Regular maintenance or replacement is
not needed.
REAR SEAT ARMREST (If Equipped)
E144635
Fold the armrest down to use the armrest
and cupholder.
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Seats
HomeLink Wireless Control
System (If Equipped)
WARNING
Do not use the system with any
garage door opener that does not
have the safety stop and reverse
feature as required by U.S. Federal Safety
Standards (this includes any garage door
opener manufactured before April 1, 1982).
A garage door opener which cannot detect
an object, signaling the door to stop and
reverse, does not meet current federal
safety standards. Using a garage door
opener without these features increases
the risk of serious injury or death.
Note: Make sure that the garage door and
security device are free from obstruction
when you are programming. Do not program
the system with the vehicle in the garage.
Note: Make sure you keep the original
remote control transmitter for use in other
vehicles as well as for future system
programming.
Note: We recommend that upon the sale
or lease termination of your vehicle, you
erase the programmed function buttons for
security reasons. See Erasing the function
button codes later in this section.
Note: You can program a maximum of
three devices. To change or replace any of
the three devices after it has been initially
programmed, you must first erase the
current settings. See Erasing the function
button codes later in this section.
E142657
The universal garage door opener replaces
the common hand-held garage door
opener with a three-button transmitter
that is integrated into the driver’s sun visor.
The system includes two primary features,
a garage door opener and a platform for
remote activation of devices within the
home. As well as being programmed for
garage doors, the system transmitter can
be programmed to operate entry gate
operators, security systems, entry door
locks and home or office lighting.
Additional system information can be
found online at www.homelink.com or by
calling the toll-free help line on
1-800-355-3515.
In-vehicle programming
This process is to program your hand-held
transmitter and your in-vehicle HomeLink
button.
Note: Put a new battery in the hand-held
transmitter. This will ensure quicker training
and accurate transmission of the
radio-frequency signal.
E142658
1. With your vehicle parked outside of the
garage, turn your ignition to the on
position, but do not start your vehicle.
2. Hold your hand-held garage door
transmitter 1–3 inches (2–8
centimeters) away from the HomeLink
button you want to program.
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Universal Garage Door Opener (If Equipped)
3. Using both hands, simultaneously,
press and hold the desired HomeLink
button and the hand-held transmitter
button. DO NOT release either one until
the HomeLink indicator light flashes
slowly and then rapidly. When the
indicator light flashes rapidly, both
buttons may be released. The rapid
flashing indicates successful training.
4. Press and hold the HomeLink button
you programmed for five seconds, then
release. You may need to do this twice
to activate the door. If your garage door
does not operate, watch the HomeLink
indicator light.
If the indicator light stays on, the
programming is complete. See
Programming your garage door motor
later in this section.
If the indicator light flashes rapidly for 2
seconds and then turns to a constant light,
the HomeLink button is not programmed
yet. Do the following:
Press and hold the HomeLink button while
you press and release the hand-held
transmitter button every 2 seconds. The
HomeLink indicator light will flash slowly
and then rapidly once the HomeLink
function button recognizes and accepts
the hand-held transmitter’s radio
frequency signal.
After programming the HomeLink button,
begin programming your garage door
opener motor.
Note: You may need a ladder to reach the
unit and you may need to remove the cover
or lamp lens on your garage door opener.
E142659
To program additional buttons, repeat
Steps 1 – 4.
For questions or comments, please contact
HomeLink at www.homelink.com or
1-800-355-3515.
Programming your garage door opener
motor
1. Press the learn button on the garage
door opener motor and then you have
30 seconds to complete the next two
steps.
2. Return to your vehicle.
E142658
3. Press and hold the function button you
want to program for 2 seconds, then
release. Repeat this step. Depending
on your brand of garage door opener,
you may need to repeat this sequence
a third time.
Erasing the Function Button Codes
Note: You cannot erase individual buttons.
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Universal Garage Door Opener (If Equipped)
E142660
1. Press and hold the outer two function
buttons simultaneously for
approximately 20 seconds until the
indicator lights above the buttons flash
rapidly.
2. When the indicator lights flash, release
the buttons. The codes for all buttons
are erased.
Reprogramming a Single Button
To program a device to a previously trained
button, follow these steps:
1. Press and hold the desired button. Do
NOT release the button.
2. The indicator light will begin to flash
after 20 seconds. Without releasing the
button, follow Step 1 in the
Programming section.
For questions or comments, contact
HomeLink at www.homelink.com or
1-800-355-3515.
Programming to a Genie Intellicode 2
Garage Door Opener
Note: The Genie Intellicode 2 transmitter
must already be programmed to operate
with the garage door opener.
Note: To program HomeLink to the
transmitter you must first put the
transmitter into programming mode.
BA
E142661
Red indicator lightA.
Green indicator lightB.
1. Press and hold one of the buttons on
the hand-held transmitter for 10
seconds. The indicator light will change
from green to red and green.
2. Press the same button twice to confirm
the change to programming mode. If
done properly the indicator light will
appear red.
3. Hold the transmitter within 1–3 inches
(2–8 centimeters) of the button on the
visor you want to program.
4. Press and hold both the programmed
Genie button on the hand-held
transmitter and the button you want
to program. The indicator light on the
visor will flash rapidly when the
programming is successful.
Note: The Genie transmitter will transmit
for up to 30 seconds. If HomeLink does not
program within 30 seconds the Genie
transmitter will need to be pressed again. If
the Genie transmitter indicator light displays
green and red, release the button until the
indicator light turns off before pressing the
button again.
Once HomeLink has been programmed
successfully, the Genie transmitter must
be changed out of program mode. To do
this:
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Universal Garage Door Opener (If Equipped)
1. Press and hold the previously
programmed Genie button on the
hand-held transmitter for 10 seconds.
The indicator light will change from red
to red and green.
2. Press the same button twice to confirm
the change. If done correctly the
indicator light will turn green.
Programming HomeLink to the Genie
Intellicode Garage Door Opener Motor
Note: You may need a ladder to access the
garage door opener motor.
E142662
1. Press and hold the program button on
the garage door opener motor until
both blue indicator lights turn on.
2. Release the program button. Only the
smaller round indicator light should be
on.
3. Press and release the program button.
The larger purple indicator light will
flash.
Note: The next two steps must be
completed in 30 seconds.
4. Press and release the Genie Intellicode
2 hand-held transmitter’s previously
programmed button. Both indicator
lights on the garage door opener motor
unit should now flash purple.
5. Press and hold the previously
programmed button on the visor for 2
seconds. Repeat this step up to 3 times
until the garage door moves.
Programming is now complete.
Clearing a HomeLink Device
To erase programming from the three
HomeLink buttons press and hold the two
outer HomeLink buttons until the indicator
light begins to flash. The indicator light will
begin flashing in 10 to 20 seconds, at which
time both buttons should be released.
Programming has now been erased, and
the indicator light should blink slowly to
indicate the device is in train mode when
any of the three HomeLink buttons are
pressed.
FCC and RSS-210 Industry Canada
Compliance
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
Changes or modifications to your device
not expressly approved by the party
responsible for compliance can void the
user’s authority to operate the equipment.
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Universal Garage Door Opener (If Equipped)
12 Volt DC Power Point
WARNINGS
Do not plug optional electrical
accessories into the cigar lighter
socket. Incorrect use of the cigar
lighter can cause damage not covered by
the vehicle warranty, and can result in fire
or serious injury.
Do not use a power point for
operating a cigar lighter. Incorrect
use of the power points can cause
damage not covered by the vehicle
warranty, and can result in fire or serious
injury.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
If the power supply does not work after you
switch the ignition off, switch the ignition
on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an
accessory plug into the power point. This
will damage the power point and blow the
fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
Locations
Power points may be in the following
locations:
• On the front of the center console.
• Inside the center console.
• On the rear of the center console.
110 Volt AC Power Point (If Equipped)
WARNING
Do not keep electrical devices
plugged in the power point whenever
the device is not in use. Do not use
any extension cord with the 110 volt AC
power point, since it will defeat the safety
protection design. Doing so may cause the
power point to overload due to powering
multiple devices that can reach beyond
the 150 watt load limit and could result in
fire or serious injury.
Note: The power point will turn off when
the ignition is switched off or the battery
voltage drops below 11 volts.
Use the power point for powering electric
devices that require up to 150 watts. It is
on the rear of the center console.
E193395
Note: Depending on your vehicle, the power
point may open to the right or upward.
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Auxiliary Power Points
When the indicator light on the power point
is:
• On: The power point is working, the
ignition is on and a device is plugged
in.
• Off: The power point is off, the ignition
is off or no device is plugged in.
• Flashing: The power point is in fault
mode.
The power outlet temporarily turns off
power when in fault mode if the device
exceeds the 150 watt limit. Unplug your
device and switch the ignition off. Switch
the ignition back on, but do not plug your
device back in. Let the system cool off and
switch the ignition off to reset the fault
mode. Switch the ignition back on and
make sure the indicator light remains on.
Do not use the power point for certain
electric devices, including:
• Cathode-ray, tube-type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven
refrigerators.
• Measuring devices, which process
precise data, such as medical
equipment or measuring equipment.
• Other appliances requiring an
extremely stable power supply such as
microcomputer-controlled electric
blankets or touch-sensor lamps.
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Auxiliary Power Points
CENTER CONSOLE
Stow items in the cupholder carefully as
items may become loose during hard
braking, acceleration or collisions, including
hot drinks which may spill.
Available console features include:
A
B
C
E143942
Cupholder.A
Storage compartment with
auxiliary power point, auxiliary
input jack, USB port, and media
hub.
B
Auxiliary power point.C
OVERHEAD CONSOLE
E75193
Press near the rear edge of the door to
open it.
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Storage Compartments
GENERAL INFORMATION
WARNINGS
Extended idling at high engine
speeds can produce very high
temperatures in the engine and
exhaust system, creating the risk of fire or
other damage.
Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire.
Do not start the vehicle in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always
open the garage door before you start the
vehicle.
If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by an authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 miles
(8 kilometers) after you reconnect it. This
is because the engine management system
must realign itself with the engine. You can
disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the vehicle, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
vehicle.
IGNITION SWITCH
E72128
0 (off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
I (accessory) - Allows the electrical
accessories, such as the radio, to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
II (on) - All electrical circuits are
operational and the warning lamps and
indicators illuminate.
III (start) - cranks the engine.
KEYLESS STARTING
Note: The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the engine.
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Starting and Stopping the Engine
Ignition Modes
E144447
The keyless starting system has three
modes:
Off: Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode, or
when the engine is running but the
vehicle is not moving.
On: All electrical circuits are operational
and the warning lamps and indicators
illuminate.
• Without applying the brake pedal,
press and release the button once.
Start: Starts the vehicle. The engine may
not start when the vehicle starts.
• Press the brake pedal, and then press
the button for any length of time. An
indicator light on the button illuminates
when then ignition is on and when the
engine starts.
STARTING A GASOLINE
ENGINE
When the engine starts for the first time
on your drive, the idle speed increases, this
helps to warm up the engine. If the engine
idle speed does not slow down
automatically, have your vehicle checked
by an authorized dealer.
Note: You can crank the engine for a total
of 60 seconds (without the engine starting)
before the starting system temporarily
disables. The 60 seconds does not have to
be all at once. For example, if you crank the
engine three times for 20 seconds each
time, without the engine starting, you
reached the 60-second time limit. A
message appears in the information display
alerting you that you exceeded the cranking
time. You cannot attempt to start the engine
for at least 15 minutes. After 15 minutes, you
are limited to a 15-second engine cranking
time. You need to wait 60 minutes before
you can crank the engine for 60 seconds
again.
Before starting the vehicle, check the
following:
• Make sure all occupants have fastened
their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Move the transmission selector lever
to position P.
• Turn the ignition key to position II. If
your vehicle is equipped with a keyless
ignition, see the following instructions.
Vehicles with an Ignition Key
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to position III to start the
vehicle. Release the key when the
vehicle starts.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: If you cannot start the engine on the
first try, wait for a short period and try again.
Vehicles with Keyless Start
Note: Do not touch the accelerator pedal.
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Starting and Stopping the Engine
Note: You must have your intelligent access
key in the vehicle in order to shift the
transmission out of position P.
1. Fully press the brake pedal.
2. Press the button.
Note: The green ready indicator illuminates
letting you know that the vehicle is ready
for driving. Since your vehicle is equipped
with a silent key start, the engine may not
start at the time of the vehicle start. See
Hybrid Electric Vehicle (page 149).
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start the vehicle, do
the following:
E147165
1. Locate the key backup slot in center
console utility compartment.
2. With the buttons facing the rear of the
vehicle and the key ring up, place the
key into backup slot.
3. With the key in this position, press the
brake pedal, and then the button to
switch on the vehicle.
Fast Restart
The fast restart feature allows you to
restart the engine within 20 seconds of
switching it off, even if a valid key is not
present.
Within 20 seconds of switching the engine
off, press the brake pedal and press the
button. After 20 seconds have expired, you
can no longer restart the vehicle without
the key present inside your vehicle.
Once the vehicle has started, it remains
running until you press the button, even if
the system does not detect a valid key. If
you open and close a door while the vehicle
is running, the system searches for a valid
key. You cannot restart the engine if the
system does not detect a valid key within
20 seconds.
Automatic Shutdown
This feature automatically shuts down the
vehicle if it has been idling for an extended
period. The ignition also turns off in order
to save battery power. Before the vehicle
shuts down, a message appears in the
information display showing a timer
counting down from 30 seconds. If you do
not intervene within 30 seconds, the
vehicle shuts down. Another message
appears in the information display to
inform you that the vehicle has shut down
in order to save fuel. Start your vehicle as
you normally do.
Automatic Shutdown Override
Note: You cannot permanently switch off
the automatic shutdown feature. When you
switch it off temporarily, it turns on at the
next ignition cycle.
You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
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Starting and Stopping the Engine
• You can reset the timer by interacting
with your vehicle (such as pressing the
brake pedal or accelerator pedal).
• You can temporarily switch off the
shutdown feature any time the ignition
is on (for the current ignition cycle
only). Use the information display to
do so. See Information Displays
(page 97).
• During the countdown before
shutdown, you are prompted to press
OK or RESET (depending on your type
of information display) to temporarily
switch the feature off (for the current
ignition cycle only).
Switching Off the Vehicle When It
Is Stationary
Vehicles with an Ignition Key
1. Move the transmission selector lever
to position P.
2. Turn the key to position 0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector lever
to position P.
2. Press the button once.
3. Apply the parking brake.
Note: This switches off the ignition, all
electrical circuits, warning lamps and
indicators.
Note: If the engine is idling for 30 minutes,
the ignition and engine automatically shut
down.
Switching Off the Vehicle When It
Is Moving
WARNING
Switching off the engine when the
vehicle is still moving will result in a
loss of brake and steering assistance.
The steering will not lock, but higher effort
will be required. When the ignition is
switched off, some electrical circuits,
including air bags, warning lamps and
indicators may also be off. If the ignition
was turned off accidentally, you can shift
into neutral (N) and re-start the engine.
Vehicles with an Ignition Key
1. Move the transmission selector lever
to position N and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, move
the transmission selector lever to
position P and turn the key to position
0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector lever
to position N and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, move
the transmission selector lever to
position P.
3. Press and hold the button for one
second, or press it three times within
two seconds.
4. Apply the parking brake.
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Starting and Stopping the Engine
Guarding Against Exhaust Fumes
WARNING
If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by your authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes. Carbon
monoxide is present in exhaust fumes.
Take precautions to avoid its dangerous
effects.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 inch (2.5
centimeters).
• Set your climate control to outside air.
ENGINE BLOCK HEATER (If
Equipped)
WARNINGS
Failure to follow engine block heater
instructions could result in property
damage or serious personal injury.
Do not use your heater with
ungrounded electrical systems or
two-pronged adapters. There is a risk
of electrical shock.
Note: The heater is most effective when
outdoor temperatures are below 0°F
(-18°C).
The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element (installed in the engine block) and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
• Make sure the heater system is
checked for proper operation before
winter.
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Starting and Stopping the Engine
Using the Engine Block Heater
The engine block heater plug is located in
a housing in the left fog lamp bezel. Open
the hinged, circular door and make sure
the receptacle terminals are clean and dry
prior to use. Clean them with a dry cloth if
necessary.
The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It will achieve
maximum temperature after
approximately three hours of operation. If
you use the heater longer than three hours,
this will not improve system performance
and will use unnecessary electricity.
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Starting and Stopping the Engine
HYBRID ELECTRIC VEHICLE
Hybrid Vehicle Operation (Fusion
Hybrid and Fusion Energi)
This hybrid vehicle combines electric and
gasoline propulsion to provide
breakthrough performance and improved
efficiency. Familiarizing yourself with these
unique characteristics will provide an
optimal driving experience from your new
vehicle.
Note: You may notice higher engine speeds
upon start-up. This temporary condition is
normal and necessary to heat up the cabin
and minimize emissions.
E144692
Starting: When you start your
vehicle, a green ready indicator
light will appear in the lower right
portion of the instrument cluster and a
ready to drive message will appear in the
middle of the left cluster screen, letting
you know that the vehicle is ready for
driving.
The engine may not start because this
vehicle is equipped with silent key start.
This fuel saving feature allows your vehicle
to be ready–to–drive without requiring the
gas engine to be running. This indicator will
remain on while the vehicle is on, whether
the engine is running or not to indicate the
vehicle is capable of movement (using its
electric motor, engine, or both). Typically,
the engine will not start unless the vehicle
is cold, a climate control change is
requested, or the accelerator is pressed.
Driving: The gas engine automatically
starts and stops to provide power when
needed and to save fuel when not needed.
While coasting at low speeds, coming to
a stop, or standing, the gas engine normally
shuts down and the vehicle operates in
electric-only mode.
Conditions that may cause the engine to
start up or remain running include:
• Considerable vehicle acceleration.
• Vehicle speed above 85 mph (137
km/h). However, the maximum speed
for electric–only operation may be
lower while driving in hot temperatures
or on hilly terrain.
• Ascending a hill.
• Charge level of high voltage battery is
low.
• Very high or low outside temperature
(to provide system cooling or heating).
For Fusion Energi vehicles, climate
control demands by passengers may
not directly cause the engine to run.
This only occurs when the high voltage
battery charge is low, or if the outside
temperature is cold enough to require
the engine to provide additional heat
for the cabin.
• Engine not warm enough to provide
passenger requested cabin
temperature.
Stopping: The gas engine may shut off
to conserve fuel as you come to a stop.
Restarting the vehicle is not required.
Simply step on the accelerator when you
are ready to drive.
Transmission Operation: Due to the
technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
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Unique Driving Characteristics
Neutral: It is not recommended to idle the
vehicle in position N for an extended period
of time because this will discharge your
high voltage battery and decrease fuel
economy. The engine will not start or stop,
and cannot provide power to the hybrid
system in position N.
Low Gear: Low gear (position L) is
designed to mimic the enhanced engine
braking available in non-hybrid vehicles.
Low gear will produce high engine speeds
to provide necessary engine braking. This
is normal and will not damage your vehicle.
In low gear, the gas engine will remain on
more often than in position D.
Reverse: In position R, vehicle speed is
limited to 22 mph (35 km/h).
Unique Hybrid Operating
Characteristics
Your vehicle behaves differently compared
to a non-hybrid. Here is a description of the
major differences:
Battery: Your hybrid is equipped with a
high voltage battery. A cool battery ensures
battery life and provides the best possible
performance.
The high voltage battery is cooled by cabin
air pulled into the high voltage battery
through vents in the rear package tray.
Avoid placing objects on the package tray
that could block airflow through the vents.
Engine: The engine speed in your hybrid
is not directly tied to your vehicle speed.
Your vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine tachometer changing
without your input. This is intentional and
maintains the battery charge level. You
may also notice during extended downhill
driving that your engine continues to run
instead of shutting off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when
operating your vehicle. This is the normal
operation of the electric generator in the
hybrid system.
During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled.
Once the battery is reconnected and after
driving the vehicle, the engine may
continue to operate for three to five
seconds after the key is turned to off. This
is a normal condition.
Braking: Your hybrid is equipped with
standard hydraulic braking and
regenerative braking. Regenerative braking
is performed by your transmission and it
captures brake energy and stores it in your
high voltage battery.
Driving to Optimize Fuel Economy
Note: Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
in mind these tips:
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Unique Driving Characteristics
• Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
EV+ Mode
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to
stay in electric mode. The EV indicator will
display EV+ when this mode is active. You
should see this about 1/8 mile (200
meters) from a frequent destination. See
Information Displays (page 97).
Note: Frequent destinations are learned by
your vehicle after two to four weeks of use.
To add a destination immediately, perform
the following process: cycle the ignition on
for 2 seconds, but do not start your vehicle,
then off for 2 seconds. Repeat the process
10 times. This location is now programmed
for EV+. You can clear these destinations
with a Driving History reset through the
Settings menu.
Note: You can switch the EV+ feature on
or off through the Driver Assist section of
the Settings menu.
Plug-in Power Mode and Hybrid
Mode (Fusion Energi Only)
You must plug in your Fusion Energi vehicle
regularly for optimal use of the high
voltage battery's extended range
capability. When you charge your vehicle,
you add electrical energy that is then used
to propel the vehicle in plug-in power
mode. You can view your estimated
electric range on the Energy Use screen on
the left-hand information display. You can
also configure MyView to include detailed
vehicle range information. See
Information Displays (page 97). The
system maximizes the use of electric-only
operation in plug-in power mode. System
conditions may require engine operation;
however, the system uses plug-in power
whenever possible.
When your plug-in power has been
depleted, the powertrain system will
automatically switch to hybrid mode. Your
battery gauge will transition to a simple
battery graphic upon entering hybrid mode.
Hybrid mode uses both the gasoline engine
and electric motor to power your vehicle
and maximize fuel economy as with Fusion
Hybrid.
EV Modes
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Your plug-in hybrid vehicle
contains selectable EV modes
through the EV button on the
center console.
These modes are available when the
vehicle can run under high voltage battery
power. With the vehicle in driving mode,
you can change EV modes with each press
of the EV button. The current mode
displays in the left hand instrument cluster
screen.
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Unique Driving Characteristics
Auto EV
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This mode provides an
automatic use of high-voltage
battery power during the drive,
staying in electric mode when possible and
running the engine when needed. This
mode will be the only one available if the
plug-in power has been depleted.
EV Now
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This mode provides an electric
only driving experience using
plug-in power. The left-hand
information display will change to an
Energy Use screen that supplies EV specific
tools and functions. The vehicle may
accelerate more slowly and the top speed
may be lower than in Auto mode. Your
engine may be enabled at any time by
using one of the following methods:
1. Press the OK button on the left 5–way
steering wheel control while viewing
the Energy Use screen. The vehicle will
enable the engine as needed, and will
automatically return to EV Now after
eight seconds or when the engine is no
longer needed.
2. Press the accelerator pedal fully. A pop
up message stating Press OK to
Enable Engine will appear. Press OK
on the left steering wheel button to
activate as needed. The message will
disappear if you release the accelerator
pedal.
3. Press the EV button. This will change
the mode to EV Later and permit
engine operation.
The vehicle may automatically enter
Engine Enabled mode if system conditions
require it. A message Engine Enabled for
System Performance will display if this
occurs. This is normal function, and your
vehicle will return to EV Now when
possible.
The vehicle may enter Enable Engine mode
if the climate control is in a defrost mode
and the outside temperature is cold. A
message Engine Enabled Due to Defrost
will display if this occurs. If defrost is not
needed, select a different climate control
mode to permit EV Now.
When you enable EV Now, a blue EV icon
displays in the left-hand information
display. If the vehicle is in the Engine
Enabled mode, the EV icon will be yellow.
EV Now will automatically exit when the
Plug in power has been depleted.
EV Later
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This mode saves most of the
high voltage battery plug in
power for future use (for
example, your initial drive is at high speeds
on open roads, but later your drive will be
at low speeds in an urban area where
plug-in power usage is most efficient).
Your vehicle will run the engine as needed
and keep most of the high voltage battery
plug in power for later use in Auto Mode or
EV Now mode.
When you enable EV Later, a white EV
Later icon appears on the left-hand
information display.
The EV Later mode will automatically reset
to EV Auto mode when you power the
vehicle off. You may press the EV button
twice during the next drive to return to EV
Later mode, if desired.
ECO Cruise
Note: ECO Cruise is available as a separate
system on Fusion Energi only. On Fusion
Hybrid it is included in EcoSelect.
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Unique Driving Characteristics
The system saves vehicle energy by
relaxing acceleration, compared to
standard cruise control which only
maintains speed. For example your vehicle
may temporarily lose speed when going
uphill. When set on, ECO will appear in the
information display when cruise control is
switched on. You can switch this on or off
in the settings menu.
Low Engine Use
The low engine use mode is equipped on
Fusion Energi models only. The low engine
use mode will activate automatically when
you drive your vehicle with limited engine
use. The mode will maintain proper engine
lubrication at sufficient temperature. If your
vehicle is in low engine use mode when you
start the vehicle, a message will appear in
the information display. When your vehicle
is in low engine use mode, your vehicle will
automatically run the engine as necessary.
If you select the EV Now mode while the
vehicle is in the low engine use mode, EV
Now mode will be suspended for as long
as you are in low engine use mode. The low
engine use mode will resume the next time
you start your vehicle and will
automatically stop when no longer needed.
Note: Cold temperatures will affect the
engine warm up time and the low engine
use mode may operate more frequently.
Note: An oil change is not required but gives
you the option of not running a low engine
use cycle. Resetting the oil life monitoring
system will suspend the low engine use
mode.
Fuel Freshness Mode
See Fuel Quality (page 158).
EcoSelect (Fusion Hybrid Only)
EcoSelect is a drive mode for non-plugin
vehicles designed to offer the best possible
fuel economy with only a slight impact to
vehicle performance and comfort.
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To activate EcoSelect, press the ECO
button on the center console.
A graphic displays on your information
display when EcoSelect is active.
Your vehicle will remember the last
selected mode between key cycles.
EcoSelect allows your vehicle to operate
more efficiently. You will notice:
• Less aggressive heating and cooling.
• Softer acceleration.
• More regenerative braking.
• Changes in engine behavior.
• ECO Cruise control activation.
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Unique Driving Characteristics
Frequently Asked Questions
AnswerQuestion
The high voltage battery is electrically isol-
ated from the rest of the vehicle when the
key is off. When you turn the key to on, high
voltage contactors inside the battery are
closed to make the electricity available to
the motor/generator and enable the vehicle
to drive. The clicks are the sound of these
contactors as they close and open during
start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent key
start will start the engine if it is necessary
for cabin heating, windshield defrost, or if
the outside temperature is low. (For Fusion
Energi vehicles, the engine may not be
required to operate these functions.)
Why does the engine sometimes start at
key-on?
There are several reasons the engine stays
on for an extended amount of time when
you first start it. One common reason is to
ensure that the emissions components are
warm enough to minimize tailpipe emis-
sions. As the climate gets cooler, this
engine-on time is extended.
Why does it take a long time before the
engine shuts down?
The engine is required to turn on above this
speed to protect the transmission hard-
ware.
Why does my engine never shut down
above 85 mph (137 km/h)
In order to ensure that the climate control
system can begin heating the cabin or
defrosting the windshield as soon as a
driver requests it, the engine coolant
temperature has to be kept sufficiently hot.
Keeping the engine on is required to main-
tain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
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Unique Driving Characteristics
AnswerQuestion
Your vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. This may
be higher than expected during heavy
accelerations, and may fluctuate during
steady state driving. These are character-
istics of the Atkinson engine cycle and the
transmission technology that help
maximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
outside the high voltage battery. This fan
turns on when the battery requires cooling
air. The fan speed, and associated noise
level, will change according to the amount
of cooling required to maintain good
What is the fan noise I hear from the rear
of my hybrid?
performance. Maintaining the battery
temperature at optimal conditions also
prolongs the useful life of the battery and
helps to achieve better fuel economy. Do
not place objects on the package tray which
could block air flow through the hybrid
vehicle battery cooling vents.
Change the engine oil every 10000 miles
(16000 km) or once per year under normal
operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may
notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is
not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
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Unique Driving Characteristics
AnswerQuestion
The high voltage battery system is designed
to last the life of the vehicle and requires
no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle. (For Fusion Energi
vehicles, the vehicle can be plugged into a
110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towed
without modification. See Towing (page
222).
Can I tow the hybrid behind my motor home
with all four wheels down?
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Unique Driving Characteristics
SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray
and fire.
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door (Easy Fuel
capless fuel system), do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury.
Automotive fuels can cause serious
injury or death if misused or
mishandled.
Flow of fuel through a fuel pump
nozzle can produce static electricity.
This can cause a fire if you are filling
an ungrounded fuel container.
Fuel ethanol and gasoline may
contain benzene, which is a
cancer-causing agent.
When refueling always shut the
engine off and never allow sparks or
open flames near the filler neck.
Never smoke or use a cell phone while
refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes.
Observe the following guidelines when
handling automotive fuel:
• Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Always turn off the vehicle before
refueling.
• Automotive fuels can be harmful or
fatal if swallowed. Fuel such as
gasoline is highly toxic and if
swallowed can cause death or
permanent injury. If fuel is swallowed,
call a physician immediately, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
visible for hours.
• Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead
to eye and respiratory tract irritation.
In severe cases, excessive or prolonged
breathing of fuel vapor can cause
serious illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
fuel is splashed in the eyes, remove
contact lenses (if worn), flush with
water for 15 minutes and seek medical
attention. Failure to seek proper
medical attention could lead to
permanent injury.
• Fuels can also be harmful if absorbed
through the skin. If fuel is splashed on
the skin, clothing or both, promptly
remove contaminated clothing and
wash skin thoroughly with soap and
water. Repeated or prolonged skin
contact with fuel liquid or vapor causes
skin irritation.
• Be particularly careful if you are taking
“ Antabuse” or other forms of disulfiram
for the treatment of alcoholism.
Breathing gasoline vapors, or skin
contact could cause an adverse
reaction. In sensitive individuals, serious
personal injury or sickness may result.
If fuel is splashed on the skin, promptly
wash skin thoroughly with soap and
water. Consult a physician immediately
if you experience an adverse reaction.
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FUEL QUALITY
Choosing the Right Fuel
E161513
Use only regular unleaded gasoline with a
minimum pump (R+M)/2 octane rating of
87. Some fuel stations offer fuels posted
as regular unleaded gasoline with an
octane rating below 87, particularly in high
altitude areas. Fuels with octane levels
below 87 are not recommended.
Do not use any fuel other than those
recommended because they could lead to
engine damage that may not be covered
by the vehicle Warranty.
Note: Use of any fuel other than those
recommended can impair the emission
control system and cause a loss of vehicle
performance.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuel containing more than 15% ethanol
or E85 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel (using leaded fuel is
prohibited by law).
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
Do not be concerned if the engine
sometimes knocks lightly.
However, if it knocks heavily under most
driving conditions while you are using fuel
with the recommended octane rating,
contact an authorized dealer to prevent
any engine damage.
Fuel Freshness Mode (If Equipped)
This helps keep the fuel system functional
and the fuel fresh.
If you mainly use your vehicle in electric
power mode without refueling, the gasoline
in the fuel tank may become stale due to
aging. Stale gasoline can damage the
engine and fuel system.
Your vehicle automatically switches to fuel
freshness mode if you do not refuel your
vehicle with fresh fuel within an 18-month
period. Fuel freshness mode protects your
vehicle from potential engine and fuel
system damage caused by using stale fuel.
Note: If you do not add new fuel during an
18-month period, fuel freshness mode will
use fuel until approximately 1.2 gal (4.5 L)
of fuel remains in the fuel tank.
During fuel freshness mode:
• The information display will indicate
fuel freshness mode is active.
• The vehicle will only run in hybrid mode.
EV Now mode will not be available.
• Most of the plug-in power will be
stored until fuel freshness mode is
completed.
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Fuel and Refueling
Note: EV Now mode resumes when less
than 1.2 gal (4.5 L) of fuel remains in the fuel
tank.
Note: When the fuel level is less than
one-quarter full, refueling your vehicle will
end fuel freshness mode.
Note: We recommend you use a fuel
stabilizer if you use less than a full tank of
fuel during an 18-month period.
FUEL FILLER FUNNEL
LOCATION
The fuel filler funnel is located under the
luggage compartment floor covering.
E163066
RUNNING OUT OF FUEL
Running out of fuel can cause damage not
covered by the vehicle Warranty.
If your vehicle runs out of fuel:
• Add a minimum of 1.3 gal (5 L) of fuel
to restart the engine. If your vehicle is
out of fuel and on a steep slope, more
fuel may be required.
• You may need to switch the ignition
from off to on several times after
refueling to allow the fuel system to
pump the fuel from the tank to the
engine. When restarting, cranking time
takes a few seconds longer than
normal.
Filling a Portable Fuel Container
Use the following guidelines to avoid
electrostatic charge build-up when filling
an ungrounded fuel container:
• Only use an approved fuel container to
transfer fuel to your vehicle. Place the
container on the ground when filling it.
• Do not fill a fuel container when it is
inside your vehicle (including the cargo
area).
• Keep the fuel pump nozzle in contact
with the fuel container when filling it.
• Do not use a device that holds the fuel
pump nozzle lever in the fill position.
Adding Fuel From a Portable Fuel
Container
WARNINGS
Do not insert the nozzle of a fuel
container or an aftermarket funnel
into the fuel system filler neck. This
may damage the fuel system filler neck or
its seal and cause fuel to run onto the
ground.
Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel
system and its seal and cause injury to you
or others.
Do not dispose of fuel in the
household refuse or the public
sewage system. Use an authorized
waste disposal facility.
When refueling the vehicle fuel tank from
a fuel container, use the plastic funnel
included with your vehicle. See Fuel Filler
Funnel Location (page 159).
Note: Do not use aftermarket funnels as
they will not work with the capless fuel
system and can damage it.
When refueling the vehicle fuel tank from
a fuel container, do the following:
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Fuel and Refueling
1. Fully open the fuel tank filler door until
it engages and remove the fuel tank
filler cap.
Note: Capless fuel systems do not have a
fuel tank filler cap.
2. Fully insert the plastic funnel into the
fuel tank filler pipe opening.
E157452
3. Add fuel to your vehicle from the fuel
container.
4. Remove the plastic funnel from the
fuel tank filler pipe opening.
5. Replace the fuel tank filler cap and
close the fuel tank filler door.
6. Clean the plastic funnel and place it
back in your vehicle or properly dispose
of it.
Note: Extra funnels can be purchased from
an authorized dealer if you choose to
dispose of the funnel.
REFUELING
WARNINGS
Fuel vapor burns violently and a fuel
fire can cause severe injuries.
Read and follow all the instructions
on the pump island.
WARNINGS
Turn off your vehicle when you are
refueling.
Do not smoke if you are near fuel or
refueling your vehicle.
Keep sparks, flames and smoking
materials away from fuel.
Stay outside your vehicle and do not
leave the fuel pump unattended
when refueling your vehicle. This is
against the law in some places.
Keep children away from the fuel
pump; never let children pump fuel.
Do not use personal electronic
devices while refueling.
Use the following guidelines to avoid
electrostatic charge build-up when filling
an ungrounded fuel container:
• Place approved fuel container on the
ground.
• Do not fill a fuel container while it is in
your vehicle (including the cargo area).
• Keep the fuel pump nozzle in contact
with the fuel container while filling.
• Do not use a device that would hold
the fuel pump handle in the fill position.
Easy Fuel™ Capless Fuel System
(Non-Energi Vehicles)
WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury.
When fueling your vehicle:
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1. Put the vehicle in position P and switch
the ignition off.
E166527
2. Press the center-rear edge of the fuel
filler door and release to open.
E156032
Note: Hold the handle of the fuel filler
nozzle higher while you insert the nozzle for
easier access.
3. Slowly insert the fuel filler nozzle fully
into the fuel system to open both
doors. Leave the nozzle fully inserted
until you have stopped pumping fuel.
E154765
Note: Allow about five to ten seconds after
pumping fuel before removing the fuel filler
nozzle. This allows residual fuel to drain
back into the fuel tank and not spill onto the
vehicle.
4. After you have stopped pumping fuel,
slowly remove the fuel filler nozzle.
Note: A fuel spillage concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
5. To close the fuel filler door, press the
center rear edge of the fuel filler door
and then release. The fuel door will
latch closed.
If the fuel fill inlet did not close properly, a
Check Fuel Fill Inlet message may
appear on the instrument cluster.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in position P and switch
the ignition off.
3. Open the fuel filler door and remove
any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle, or the fuel fill
funnel provided with your vehicle,
several times to allow the inlet to close
properly. This will dislodge any debris
preventing the inlet from sealing.
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Fuel and Refueling
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Easy Fuel™ Capless System
(Energi Vehicles Only)
WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury.
When fueling your vehicle:
1. Put the vehicle in position P and switch
the ignition off.
E146221
2. Press the button located on the center
console to open the fuel filler door. It
could take up to 15 seconds for the fuel
door to pop open allowing you to insert
the fuel filler nozzle.
E156032
Note: Hold the handle of the fuel filler
nozzle higher while you insert the nozzle for
easier access.
3. Slowly insert the fuel filler nozzle fully
into the fuel system to open both
doors. Leave the nozzle fully inserted
until you have stopped pumping fuel.
E154765
Note: Allow about five to ten seconds after
pumping fuel before removing the fuel filler
nozzle. This allows residual fuel to drain
back into the fuel tank and not spill onto the
vehicle.
4. After you have stopped pumping fuel,
slowly remove the fuel filler nozzle.
Note: A fuel spillage concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
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Fuel and Refueling
5. To close the fuel filler door, press the
center rear edge of the fuel filler door
and then release. The fuel door will
latch closed.
Complete refueling within 20 minutes. If
more than 20 minutes is required, press
the fuel door button located on the
console again to provide another 20
minutes. You may experience fuel pump
shut offs if attempting to refuel for more
than 20 minutes without pressing the fuel
door button again.
If the fuel fill inlet did not close properly, a
Check Fuel Fill Inlet message may
appear on the instrument cluster.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in position P and switch
the ignition off.
3. Open the fuel filler door and remove
any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle, or the fuel fill
funnel provided with the vehicle,
several times to allow the inlet to close
properly. This will dislodge any debris
preventing the inlet from sealing.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Using the manual override lever
WARNING
The fuel system may be under
pressure. Insert the fuel nozzle
slowly. If you hear a hissing sound
near the fuel filler door, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury.
Note: The vehicle must be in positionP
when using the manual override feature.
The manual override lever is located inside
of the trunk on the left rear-side panel.
When using the fuel door manual override
to access the fuel fill inlet:
1. Switch the ignition on prior using a
manual override.
E156033
2. Pull the manual override mechanism
located in trunk.
3. Switch off and complete refueling
within 20 minutes. If more than 20
minutes is required, close fuel door, and
repeat the procedure.
This will enable you to refuel without any
issue.
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Fuel and Refueling
Note: A fuel spillage concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
If you do not properly close the fuel fill
inlet, a Check Fuel Fill Inlet message may
appear on the instrument cluster. At the
next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in position P and switch
the ignition off.
3. Open the fuel filler door and remove
any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill
funnel provided with your vehicle
several times to allow the inlet to close
properly. This will dislodge any debris
preventing the inlet from sealing.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city/highway driving. Continuing to drive
with the message on may cause the service
engine soon lamp to turn on as well.
FUEL CONSUMPTION
Note: The amount of usable fuel in the
empty reserve varies and should not be
relied upon to increase driving range. When
refueling your vehicle after the fuel gauge
indicates empty, you might not be able to
refuel the full amount of the advertised
capacity of the fuel tank due to the empty
reserve still present in the tank.
Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge
indicates empty. Do not rely on this fuel for
driving. The usable capacity of the fuel
tank is the amount of fuel that can be put
into the tank after the gauge indicates
empty. The advertised capacity is the total
fuel tank size – it is the combined usable
capacity plus the empty reserve.
Filling the Tank
For consistent results when filling the fuel
tank:
• Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• Allow no more than two automatic
click-offs when filling.
Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the
first 1000 miles (1600 kilometers) of
driving (this is your engine’s break-in
period); a more accurate measurement is
obtained after 2000 miles - 3000 miles
(3200 kilometers - 4800 kilometers). Also,
fuel expense, frequency of fill ups or fuel
gauge readings are not accurate ways to
measure fuel economy.
1. Fill the fuel tank completely and record
the initial odometer reading.
2. Each time you fill the tank, record the
amount of fuel added.
3. After at least three to five tank fill ups,
fill the fuel tank and record the current
odometer reading.
4. Subtract your initial odometer reading
from the current odometer reading.
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Fuel and Refueling
5. Calculate fuel economy by dividing
miles traveled by gallons used (For
Metric: Multiply liters used by 100, then
divide by kilometers traveled).
Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of the
vehicle’s fuel economy under current
driving conditions. Additionally, keeping
records during summer and winter show
how temperature impacts fuel economy.
In general, lower temperatures mean lower
fuel economy.
EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the
engine compartment and exhaust system,
which can start a fire.
Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you
smell exhaust fumes.
Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable your
vehicle to comply with applicable exhaust
emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
• Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle’ s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
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Fuel and Refueling
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle.
When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:
1. Your vehicle has run out of fuel—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the
fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed
properly. See Refueling (page 160).
4. Driving through deep water—the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
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Fuel and Refueling
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least
eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
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Fuel and Refueling
GENERAL INFORMATION
WARNING
Have the battery pack serviced only
by an authorized electric vehicle
technician. Improper handling can
result in personal injury or death.
Note: The high-voltage battery does not
require regular service maintenance.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system.
The pack is located in the rear cargo area.
The high-voltage battery system uses an
air-cooled system to regulate the
high-voltage battery temperature and help
maximize high-voltage battery life.
E162457
Note: The high-voltage battery is equipped
with air vents in the package tray that help
to regulate its temperature. It is important
to keep these openings free of obstructions.
Do not block the flow of cabin air to this
area.
HIGH-VOLTAGE SERVICE
DISCONNECT
The high-voltage service disconnect turns
off power from the high-voltage battery.
Note: There is a disconnect circuit in your
vehicle. Disconnecting the circuit will
automatically disable the high-voltage
battery.
To disable the battery and stop all
high-voltage electric activity in the vehicle
you can access the high-voltage
disconnect circuit. To do this, you must
unplug the circuit from the circuit port
connected to the battery.
The high-voltage service disconnect is
located behind the rear fold down seats.
Note: The service disconnect has an outer
lever to aid in the proper seating of the
service disconnect lever. Remove this to
disconnect the high-voltage service
disconnect.
E159506
Service disconnect location for non-Energi
vehicles.
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High Voltage Battery
E162957
Service disconnect location for Energi
vehicles.
Disabling the High-Voltage Battery
1. Fold down the rear seats.
2. Locate the access door and remove
the plastic cover.
E200939
2
1
3
3. Pull the outer cover off to expose the
service disconnect lever.
E147234
4. Slide the handle on the service
disconnect outboard to the right. For
Energi vehicles slide the handle
outboard and to the left.
E146133
5. Pull the handle toward you and remove
the circuit from the vehicle to disable
the high-voltage battery.
Reactivating the High-Voltage Battery
Note: If you have manually disconnected
your high-voltage shut off circuit, you will
need to reconnect the circuit before you can
reactivate it. The vehicle will detect if the
electrical system is safe and reactivate
automatically.
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High Voltage Battery
CHARGING THE HIGH
VOLTAGE BATTERY
Energi Vehicles
WARNINGS
Do not use the 120 volt convenience
cord with an extension cord,
two-prong adaptor, surge protector,
timer or other adapter.
In Canada, do not use the 120 volt
convenience cord in commercial
garages.
This equipment has arcing or
sparking parts, do not expose to
flammable vapors. Position this
equipment at least 18 inches (80
millimeters) above the floor.
The AC wall plug must fit firmly into
the AC outlet. If the connection feels
loose, worn or the AC outlet is
damaged, please have a qualified
electrician replace the AC outlet. Using a
convenience cord with a worn outlet may
cause burns, property damage and
increase the risk of electric shock.
Charging Equipment
E163425
Your vehicle is equipped with a standard
120 volt convenience cord. Lift the load
floor carpet in the rear of your vehicle to
access the 120 volt convenience cord.
Note: The 120 volt convenience cord allows
you to charge the high voltage battery using
a standard 120 volt household outlet. It
takes approximately seven hours to
completely charge an empty battery using
the standard 120 volt convenience cord.
E145429
We recommend upgrading to the optional
240 volt charging station for faster more
efficient charging. It takes approximately
2.5 hours to completely charge an empty
battery using a 240 volt charging station.
Note: The electrical source must meet
certain requirements for the high-voltage
batteries to charge. The AC outlet must be
a three-prong 110-120 volt AC outlet that is
properly grounded, 15– 20 amps (or greater)
and in good condition. You must use a
dedicated line, which means you cannot
have other appliances connected to the
same circuit. If you do not use dedicated
circuit, the circuit breaker could trip or open.
If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation.
Make sure that the 120 volt convenience
cord is completely unwound before
charging. Always plug the cord into the AC
outlet before connecting the charging
coupler into the charge port on your
vehicle.
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High Voltage Battery
120 Volt Convenience Cord
E197446
A
B
C
D
Power.A.
Check outlet (if equipped).B.
Fault.C.
Vehicle.D.
Note: When the convenience cord is plugged into an outlet, use the following table to
determine your vehicle charge status. If the POWER indicator light is off after plugging in
the convenience cord, use a different outlet.
StatusConvenience Cord LED Indicators
VehicleFaultCheck
Outlet
(If
Equipped)
The convenience cord is not connected to your
vehicle.
OffOffOff
The convenience cord is connected, but your
vehicle is not charging.
OnOffOff
Your vehicle is charging.BlinkOffOff
Ground Fault Circuit Interrupter (GFCI) Fault
Detected.
OffBlinkOff
The convenience cord is retrying to charge.
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High Voltage Battery
StatusConvenience Cord LED Indicators
VehicleFaultCheck
Outlet
(If
Equipped)
Ground Fault Circuit Interrupter (GFCI) Fault
Detected.
OffOnOff
The convenience cord has exhausted its retry
attempts. Your vehicle is not charging, or there is
an internal fault in the charging equipment.
The convenience cord detected a high temper-
ature at the AC plug and is waiting for the AC plug
to return to a normal operating temperature.
*
OffOffBlink
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to
a normal operating temperature. Your vehicle is
ready to charge at a reduced current.
*
OnOffBlink
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to
a normal operating temperature. Your vehicle is
charging at a reduced current.
*
BlinkOffBlink
The convenience cord detected a high temper-
ature at the AC plug. Your vehicle is not charging.
The convenience cord has exhausted its retry
attempts.
*
OffOnBlink
*
Have the outlet checked by a qualified electrician and make sure the AC plug fits firmly
into the outlet. Contact an authorized EV certified dealer if problem persists.
Charge Port
The charge port is located between the
front left side door and front left wheel
well. There is an indentation located on
the charge port door. Press with your
thumb to press to open and close the door.
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High Voltage Battery
Note: Do not force the charge port door
open or closed. Forcing the door open or
closed will damage the charge port.
The light ring located around the charge
port indicates the charge status of the high
voltage battery in your vehicle. Divided into
four quadrants, the charge port light ring
displays the state of charge in 25 percent
increments.
There is a cord acknowledgment feature
that activates when you initiate a charge
cycle. The four light quadrants will each
individually flash clockwise starting with
the top right light and ending with the top
left, two full times, confirming the system
detects the charging coupler.
Use the key fob to view the charge status
of your vehicle at any time by pressing the
unlock button. The light ring will light up
the corresponding quadrant(s) so that the
current state of charge can be determined.
If the charge is below 25 percent, the light
ring will not light. Do not forget to press the
lock button on your key fob to re-lock your
vehicle.
The light ring will also display the current
state of charge when opening the doors.
Charging
Note: Your vehicle must be in park P to
charge.
To charge the high-voltage battery:
1. Put the vehicle in park P and power
down the vehicle.
2. With your thumb, press in and release
the indentation located on the charge
port door and the door will rotate open.
3. Plug the charging coupler into the
charge port receptacle on your vehicle.
Make sure the button clicks confirming
that you have completely engaged the
coupler.
E144780
4. Verify that the cord acknowledgment
feature activates. This indicates the
beginning of a normal charge cycle.
5. If using a 240–volt charging station,
follow the instructions on the charge
station to begin the charging process.
The light ring will display how far along the
charge is:
• When the top right quadrant is pulsing,
the charge is between 0-25 percent.
• When the top right quadrant light is on
and the bottom right quadrant is
pulsing, the charge is between 25-50
percent.
• When the light on both right side
quadrants are on and the bottom left
quadrant is pulsing, the charge is
between 50-75 percent.
• When the light on the three quadrants
are on and the top left quadrant is
pulsing the charge is between 75-100
percent.
• When all lights on the entire ring are
on, the charge is complete.
Note: The light ring will turn off one minute
after reaching a full charge.
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High Voltage Battery
Locking the Charging Coupler
Note: You will need a padlock or a
combination lock with a shackle diameter
of 0.2 in (5 mm) or less and the straight
portion of the shackle of 1.0 in (25.4 mm)
of length or more.
E172036
1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge
Note: See Charge Settings in the MyFord
Touch section. See MyFord Touch™ (page
376).
When you select Value Charge, charging
may not begin upon plugging in. Your
vehicle may delay charging to take
advantage of off-peak electricity rates.
Your vehicle will optimize the charge
schedule to be complete by the next GO
Time.
When waiting to charge (not actively
charging), the light ring will indicate the
present state of charge of the high voltage
battery as follows:
• When the top right quadrant light is off,
the charge is between 0–25 percent.
• When the top right quadrant light is on,
and the bottom right quadrant is off,
the charge is between 25–50 percent.
• When both right side quadrant lights
are on and the bottom left quadrant is
off, the charge is between 50–75
percent.
• When three quadrant lights are on and
the top left quadrant is off, the charge
is between 75–100 percent.
• When all lights on the entire ring are
on, the charge is 100 percent.
Note: When your vehicle is waiting to
charge, the light ring will turn off one minute
after displaying the present state of charge.
When your vehicle automatically begins
charging, the light ring will turn on and
display how far along the charge is per the
section above.
Note: If the system detects a vehicle
charging system fault at any point in a
charge cycle, the entire light ring will flash
continuously for one minute and then turn
off. If this happens, unplug the charging
coupler and then plug it back into the charge
port receptacle. If the problem persists,
contact an authorized dealer.
You can modify the lighting ring. See
Charge Port Light Ring Settings in the
MyFord Touch section. See MyFord
Touch™ (page 376).
Disconnecting the Charging Coupler
Note: Do not pull the wall plug from the
wall while your vehicle is charging. Doing so
may damage the outlet and the cord.
1. Remove the lock from the charging
coupler button.
2. Press the button on the charging
coupler.
3. While holding the button, remove the
charging coupler from the charge port
receptacle on your vehicle.
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High Voltage Battery
E144781
4. Close the charge port door by pressing
the indentation on the charge port
door. Continue pressing the indentation
while the door rotates
counterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shuts
off power from the high-voltage battery
after a collision, or if your vehicle receives
a substantial physical jolt.
To reactivate your vehicle after either
event, perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on.
3. If your vehicle is not powered after this
sequence, repeat steps 1 and 2 up to
two more times.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to
turn ignition off.
2. Press the brake pedal and press the
START/STOP button.
3. If your vehicle is not powered after this
sequence, repeat steps 1 and 2 up to
two more times.
Note: During this process, your vehicle will
detect if the electrical system is safe and
reactivate. Once your vehicle determines
the electrical system safe, you can start your
vehicle as you would normally by either
turning the ignition key or by pressing the
brake in combination with the
START/STOP button.
Note: In the event your vehicle does not
reactivate after the third key cycle, contact
an authorized dealer.
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High Voltage Battery
AUTOMATIC TRANSMISSION
WARNINGS
Always set the parking brake fully
and make sure the gearshift is
latched in park (P). Turn the ignition
to the off position and remove the key
whenever you leave your vehicle.
Do not apply the brake pedal and
accelerator pedal simultaneously.
Applying both pedals simultaneously
for more than three seconds will limit
engine rpm, which may result in difficulty
maintaining speed in traffic and could lead
to serious injury.
Understanding the Shift Positions
of Your Automatic Transmission
Putting your vehicle in or out of gear:
E144820
1. Fully press down the brake pedal.
2. Move the gearshift lever into the
desired gear.
3. Come to a complete stop.
4. Move the gearshift lever and securely
latch it in park (P).
Park (P)
This position locks the transmission and
prevents the wheels from turning.
Reverse (R)
With the gearshift lever in reverse (R), your
vehicle moves backward. Always come to
a complete stop before shifting into and
out of reverse (R).
Neutral (N)
With the gearshift lever in neutral (N), your
vehicle can be started and is free to roll.
Hold the brake pedal down while in this
position.
Note: Do not leave your vehicle in neutral
(N) while the ignition is in the ON position
for an extended time. Doing so can drain the
high voltage battery and create starting
problems.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy. The overdrive
function allows automatic upshifts and
downshifts through all forward gears.
Grade Assist
E146092
E95339
To activate Grade Assist, press
the button on the gearshift lever.
The grade assist indicator light
will illuminate in the instrument display.
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Transmission
The grade assist feature:
• Provides additional grade braking with
a combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when
descending a grade.
• As your vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and/or
decreasing to help maintain your
vehicle speed while descending a
grade.
To deactivate Grade Assist, press the
button on the gearshift lever when Grade
Assist is active. The grade assist light will
deactivate.
Low (L)
• Provides maximum engine braking.
• The transmission may be shifted into
low (L) at any vehicle speed.
• Not intended for use under extended
or normal driving conditions and will
result in lower fuel economy.
Brake-Shift Interlock
WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are
working.
When doing this procedure, you will
be taking the vehicle out of park
which means the vehicle can roll
freely. To avoid unwanted vehicle
movement, always fully set the parking
brake prior to doing this procedure. Use
wheel chocks if appropriate.
If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. See your authorized
dealer.
Note: See your authorized dealer as soon
as possible if this procedure is used.
Note: For some markets this feature will be
disabled.
Use the brake shift interlock lever to move
the gearshift lever from the park position
in the event of an electrical malfunction or
if your vehicle has a dead battery.
Apply the parking brake and turn the
ignition off before performing this
procedure.
E155984
1. Remove the side panel on the right side
of the gearshift lever.
E155985
2. Locate the access hole.
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Transmission
E155983
3. Insert the screwdriver (or similar tool)
into the access hole and press the lever
foreword while pulling the gearshift
lever out of the park (P) position and
into the neutral (N) position.
4. Remove the tool and reinstall the
panel.
5. Start the vehicle and release the
parking brake.
If Your Vehicle Gets Stuck In Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
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Transmission
GENERAL INFORMATION
Note: Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Alloy
Wheels (page 273).
E144522
See Warning Lamps and
Indicators (page 92).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake
heavily by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. Brake assist can reduce
stopping distances in critical situations.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
This lamp momentarily
illuminates when you switch the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the anti-lock braking system may
be disabled. Have the system checked by
an authorized dealer. If the anti-lock brake
system is disabled, normal braking is still
effective.
E144522
If the brake warning lamp
illuminates when you release the
parking brake, have your system
checked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion
and storing it in the battery to improve fuel
economy. The standard brake system is
designed to fully stop the car if
regenerative braking is not available.
During regenerative braking, the motor is
spun as a generator to create electrical
current. This recharges the battery and
slows the vehicle. In effect, once the
accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
When you release the accelerator pedal or
press the brake pedal, the brake controller
automatically detects the amount of
deceleration requested and optimizes how
much of the deceleration will be produced
by regenerative braking. The remaining
portion is generated by standard friction
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Brakes
braking. When the battery is almost fully
charged, the amount of regenerative
braking is limited to avoid overcharging,
and the requested deceleration is
produced by standard friction braking
alone.
Regenerative braking does not take the
place of the standard friction brakes; it only
assists them. Regenerative braking has
also been designed to interact with the
anti-lock brake system. Regenerative
braking is disabled when the anti-lock
brake system is activated or the battery is
fully charged.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note: When the system is operating, the
brake pedal will pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
The anti-lock braking system will not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
ELECTRIC PARKING BRAKE
The electric parking brake replaces the
conventional handbrake. The operating
switch is located in the center console.
WARNING
Always set the parking brake and
leave your vehicle with the
transmission in park (P).
Note: When you apply the electric parking
brake in certain conditions, for example, on
a steep hill, the electric parking brake may
reapply the brakes within three to ten
minutes.
Note: You may notice various noises when
you apply and release the electric parking
brake. This is normal and no cause for
concern.
Applying the electric parking brake
WARNING
If the brake system warning lamp
does not illuminate or flashes, there
could be a problem with your electric
parking brake. Have the system checked
by an authorized dealer as soon as
possible.
Note: The brake system warning lamp will
illuminate for ten seconds, if the ignition is
turned off after the electric parking brake
has been applied, or the electric parking
brake has been applied after the ignition has
been turned off.
Note: The electric parking brake will not
automatically apply. You must apply the
electric parking brake using the electric
parking brake switch.
E147230
Pull the switch up to apply the electric
parking brake.
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Brakes
The brake system warning lamp flashes
for approximately 2 seconds then stays
illuminated to confirm that the electric
parking brake has been applied. See
Information Displays (page 97).
Applying the electric parking brake
when the vehicle is moving
WARNINGS
Applying the electric parking brake
while moving will result in use of the
anti-lock braking system. Do not use
the electric parking brake system when the
vehicle is moving unless the normal brake
system is unable to stop the vehicle.
With the exception of emergency
conditions (for example, the brake
pedal does not work or is blocked),
do not apply the electric parking brake
while the vehicle is moving. On bends, or
poor road surfaces or weather conditions,
emergency braking can cause the vehicle
to skid out of control or off the road.
If you apply the electric parking brake when
your vehicle is moving, the brake system
warning lamp will illuminate and a warning
chime will sound. See Information
Displays (page 97).
If your vehicle speed is above 4 mph (6
km/h), the braking force is applied ias long
as the switch is applied. Releasing or
pressing the switch or pressing the
accelerator pedal will stop the braking
force.
Releasing the electric parking
brake
E147231
You can release the electric parking brake
either manually by pressing the switch or
automatically.
Manual release
WARNING
If the brake system warning light
remains illuminated or flashes after
you have released the parking brake,
there could be a problem with you braking
system. Have the system checked by an
authorized dealer as soon as possible.
You can manually release the electric
parking brake by:
1. Turning the ignition on.
2. Pressing the brake pedal.
3. Pressing the electric parking brake
switch.
When the electric parking brake is released,
the brake system warning lamp will turn
off.
Automatic release - drive away release
Your vehicle will automatically release the
parking brake if:
• The driver door is closed.
• The driver safety belt is fastened.
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Brakes
• The vehicle is accelerated.
• There are no faults detected in the
parking brake system.
Note: If the electric parking brake warning
lamp stays illuminated, the electric parking
brake will not automatically release. You
must release the electric parking brake using
the electric parking brake switch.
Note: On hybrid vehicles, the vehicle must
be Ready-to-Drive as indicated by the green
Ready indicator light.
The brake system warning lamp will go off
to confirm that the electric parking brake
has been released.
Note: The electric parking brake drive away
release makes starting on a hill easier. This
feature will release the parking brake
automatically when the vehicle has
sufficient drive force to move up the hill. To
assure drive away release when starting
uphill, press the accelerator pedal quickly.
Battery With No Charge
WARNING
You will not be able to apply or
release the electric parking brake if
the battery is low or has no charge.
If the battery is low or has no charge, use
jumper cables and a booster battery.
HILL START ASSIST
WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking
brake. Failure to leave your vehicle securely
parked may lead to a crash or injury. See
Electric Parking Brake (page 180).
WARNINGS
You must remain in your vehicle
when the system turns on. At all
times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required. Failure
to take care may result in the loss of
control of your vehicle, serious personal
injury or death.
The system will turn off if a
malfunction is apparent or if you rev
the engine excessively. Failure to
take care may result in the loss of control
of your vehicle, serious personal injury or
death.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system is active, your vehicle
remains stationary on the slope for two to
three seconds after you release the brake
pedal. This allows time to move your foot
from the brake to the accelerator pedal.
The system releases the brakes
automatically once the engine has
developed sufficient drive to prevent your
vehicle from rolling down the slope. This
is an advantage when pulling away on a
slope, for example from a car park ramp,
traffic lights or when reversing uphill into
a parking space.
Note: The system only functions when you
bring your vehicle to a complete standstill
with the vehicle in an uphill gear (for
example, second (2) when facing uphill or
reverse (R) when facing downhill).
Note: There is no warning light to indicate
the system is either on or off.
Using Hill Start Assist
1. Press the brake pedal to bring your
vehicle to a complete standstill. Keep
the brake pedal pressed.
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Brakes
2. If the sensors detect that your vehicle
is on a slope, the system activates
automatically.
3. When you remove your foot from the
brake pedal, your vehicle remains on
the slope without rolling away for
about two to three seconds. This hold
time automatically extends if you are
in the process of driving off.
4. Drive off in the normal manner. The
system releases the brakes
automatically.
Note: When you remove your foot from the
brake pedal and press the pedal again when
the system is active, you will experience
significantly reduced brake pedal travel. This
is normal.
Switching the System On and Off
Vehicles with Manual Transmission
You can switch this feature on or off in the
information display. The system
remembers the last setting when you start
your vehicle.
Vehicles with Automatic Transmission
You cannot turn the system on or off.
When you switch the ignition on, the
system automatically turns on.
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Brakes
PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
In certain situations for example, stuck in
snow or mud, turning the traction control
off may be beneficial as this allows the
wheels to spin with full engine power.
Depending on the type of system you have
on your vehicle, you can either turn the
system off using the information display
or by pressing the button.
Switching the System Off Using
the Information Display Controls
(If Equipped)
Your vehicle comes with this feature
already enabled. If required, you can switch
this feature off using the information
display controls. See (page 97).
Switching the System Off Using a
Switch (If Equipped)
The button is located in the instrument
panel.
Press the button. You will see a message
in conjunction with an illuminated icon in
the display. Press the button again to
return the system to normal mode.
When you switch the traction control
system off, stability control remains fully
active.
System Indicator Lights and
Messages
WARNING
If a failure has been detected within
the AdvanceTrac system, the
stability control light will illuminate
steadily. Verify that the AdvanceTrac
system was not manually disabled through
the information display. If the stability
control light still illuminates steadily, have
the system serviced by an authorized
dealer immediately. Operating your vehicle
with AdvanceTrac disabled could lead to
an increased risk of loss of vehicle control,
vehicle rollover, personal injury and death.
E138639
The stability control light
temporarily illuminates on
engine start-up and flashes
when a driving condition activates the
stability system.
The stability control off light
temporarily illuminates on
engine start-up and stays on
when you turn the traction control system
off.
When you turn the traction control system
off or on, a message appears in the
information display showing system status.
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Traction Control
PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of the vehicle and may adversely affect
the performance of the AdvanceTrac
system. In addition, installing any stereo
loudspeakers may interfere with and
adversely affect the AdvanceTrac system.
Install any aftermarket stereo loudspeaker
as far as possible from the front center
console, the tunnel, and the front seats in
order to minimize the risk of interfering with
the AdvanceTrac sensors. Reducing the
effectiveness of the AdvanceTrac system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
Remember that even advanced
technology cannot defy the laws of
physics. It’s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
AdvanceTrac system is an indication that
at least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator’ s ability to control the
vehicle potentially resulting in a loss of
vehicle control, vehicle rollover, personal
injury and death. If your AdvanceTrac
system activates, SLOW DOWN.
The AdvanceTrac Control system helps
you keep control of your vehicle when on
a slippery surface. The electronic stability
control portion of the system helps avoid
skids and lateral slides. The traction
control system helps avoid drive wheel
spin and loss of traction. See Using
Traction Control (page 184).
E72903
A
A
A
B
B
B
B
Vehicle without AdvanceTrac
skidding off its intended route.
A
Vehicle with AdvanceTrac
maintaining control on a slippery
surface.
B
USING STABILITY CONTROL
AdvanceTrac®
The system automatically activates when
you start your vehicle. The AdvanceTrac
system cannot be completely turned off,
but the electronic stability control system
is disabled when the transmission selector
lever is in position R. You can turn off the
traction control portion of the system
independently. See Using Traction
Control (page 184).
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Stability Control
PRINCIPLE OF OPERATION
WARNINGS
To help avoid personal injury, please
read and understand the limitations
of the system as contained in this
section. Sensing is only an aid for some
(generally large and fixed) objects when
moving on a flat surface at parking speeds.
Certain objects with surfaces that absorb
ultrasonic waves, surrounding vehicle's
parking aid systems, traffic control
systems, fluorescent lamps, inclement
weather, air brakes, and external motors
and fans may also affect the function of
the sensing system; this may include
reduced performance or a false activation.
To help avoid personal injury, always
use caution when in reverse (R) and
when using the sensing system.
This system is not designed to
prevent contact with small or moving
objects. The system is designed to
provide a warning to assist the driver in
detecting large stationary objects to avoid
damaging your vehicle. The system may
not detect smaller objects, particularly
those close to the ground.
Certain add-on devices such as large
trailer hitches, bike or surfboard racks
and any device that may block the
normal detection zone of the system, may
create false beeps.
Note: Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. If the sensors
are covered, the system’s accuracy can be
affected. Do not clean the sensors with
sharp objects.
Note: If your vehicle sustains damage to
the bumper or fascia, leaving it misaligned
or bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alarms.
Note: The sensing system cannot be turned
off when a MyKey is present. See Principle
of Operation (page 54).
Note: If you attach certain add-on devices
such as a trailer or bike rack, the rear sensing
system may detect that add-on device and
therefore provide warnings. It is suggested
that you disable the rear sensing system
when you attach an add-on device to your
vehicle to prevent these warnings.
The sensing system warns the driver of
obstacles within a certain range of your
vehicle. The system turns on automatically
whenever you switch the ignition on.
The system can be switched off through
the information display menu or from the
pop-up message that appears once you
shift the transmission into reverse (R). See
General Information (page 97).
Note: On vehicles with front parking aid you
can use the parking aid switch to switch the
system off.
If a fault is present in the system, a warning
message appears in the information
display. See Information Messages
(page 107).
REAR PARKING AID
The rear sensors are only active when the
transmission is in reverse (R). As your
vehicle moves closer to the obstacle, the
rate of the audible warning increases.
When the obstacle is less than 12 in
(30 cm) away, the warning sounds
continuously. If the system detects a
stationary or receding object farther than
12 in (30 cm) from the corners of the
bumper, the tone sounds for only three
seconds. Once the system detects an
object approaching, the warning sounds
again.
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Parking Aids
E130178
Coverage area of up to 6 ft (1.8 m) from
the rear bumper. There may be decreased
coverage area at the outer corners of the
bumper.
The system detects certain objects while
the transmission is in reverse (R) :
• Your vehicle is moving toward a
stationary object at a speed of 3 mph
(5 km/h) or less.
• Your vehicle is not moving, but a
moving object is approaching the rear
of your vehicle at a speed of 3 mph
(5 km/h) or less.
• Your vehicle is moving at a speed of
less than 3 mph (5 km/h) and a moving
object is approaching the rear of your
vehicle at a speed of less than 3 mph
(5 km/h).
The system provides audio warnings only
when your vehicle is moving or when your
vehicle is stationary and the detected
obstacle is less than 12 in (30 cm) away
from the bumper.
FRONT PARKING AID
The front sensors are active when the
transmission is in reverse (R) or drive (D).
E187330
Coverage area of up to 28 in (70 cm) from
the front bumper. There is decreased
coverage area at the outer corners.
When your vehicle approaches an object,
a warning tone sounds. When your vehicle
moves closer to an object, the warning
tone repeat rate increases. The warning
tone sounds continuously when an object
is 12 in (30 cm) or less from the front
bumper.
If the transmission is in reverse (R), the
front sensing system provides audio
warnings when your vehicle is moving and
the detected obstacle is stationary or
moving towards your vehicle.
If the transmission is in drive (D) or any
other forward gear (for example, low (L),
sport (S) or any forward gear in a manual
transmission), the front sensing system
provides audio warnings when your vehicle
is moving below a speed of 7 mph
(12 km/h) and an obstacle is located inside
the detection area.
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Parking Aids
ACTIVE PARK ASSIST (If Equipped)
WARNING
Designed to be a supplementary park
aid, this system may not work in all
conditions. This system cannot
replace the driver’s attention and
judgment. The driver is responsible for
avoiding hazards and maintaining a safe
distance and speed, even when the system
is in use.
Note: The driver is always responsible for
controlling the vehicle, supervising the
system and intervening if required.
The system detects an available parallel
parking space and automatically steers
your vehicle into the space (hands-free)
while you control the accelerator, gearshift
and brakes. The system visually and
audibly instructs you to park your vehicle.
The system may not function correctly if
something passes between the front
bumper and the parking space (a
pedestrian or cyclist) or if the edge of the
neighboring parked vehicle is high off the
ground (for example, a bus, tow truck or
flatbed truck).
Note: The blindspot information system
does not detect traffic alongside or behind
your vehicle during a park assist maneuver.
Note: The sensors may not detect objects
in heavy rain or other conditions that cause
disruptive reflections.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves
or cause ultrasonic interference (motorcycle
exhaust, truck air brakes or horns).
Do not use the system if:
• You have attached a foreign object
(bike rack or trailer) to the front or rear
of your vehicle or attached close to the
sensors.
• You have attached an overhanging
object (surfboard) to the roof.
• The front bumper or side sensors are
damaged or obstructed by a foreign
object (front bumper cover).
• A mini-spare tire is in use.
Using Active Park Assist
E146186
Press the button located on the
center console near the gearshift
lever or the right side of the
center stack.
The touchscreen displays a message and
a corresponding graphic to indicate it is
searching for a parking space. Use the
direction indicator to indicate which side
of your vehicle you want the system to
search.
Note: If the direction indicator is not on, the
system automatically searches on your
vehicle's passenger side.
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Parking Aids
A
E130107
When the system finds a suitable space,
the touchscreen displays a message and
a tone sounds. Slow down, continue
moving forward and stop when another
tone sounds and a message displays on
the touchscreen (at approximately position
A), then follow the instructions on the
touchscreen.
Note: You must observe that the selected
space remains clear of obstructions at all
times in the maneuver.
Note: Active park assist may not detect
vehicles with overhanging loads (a bus or a
truck), street furniture and other items. You
must make sure the selected space is
suitable for parking.
Note: You should drive your vehicle within
4.9 ft (1.5 m) to the other vehicles while
passing a parking space.
Note: The system always offers the last
detected parking space (for example, if the
vehicle detects multiple spaces while you
are driving, it offers the last one).
Note: If driven above approximately 22 mph
(35 km/h), the touchscreen shows a
message to alert you to reduce your vehicle
speed.
Automatic Steering into Parking
Space
Note: If your vehicle speed exceeds 6 mph
(9 km/h), the system switches off and you
need to take full control of your vehicle.
When you shift the transmission into
reverse (R), with your hands off the wheel
(and nothing obstructing its movement),
your vehicle steers itself into the space.
Indicated by tones, instructions to move
your vehicle back and forth in the space,
display on the touchscreen.
E130108
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Parking Aids
When you think your vehicle has enough
space in front and behind it, or you hear a
solid tone from the parking aid
(accompanied by a touchscreen display
message and a chime), bring your vehicle
to a complete stop.
When automatic steering is finished, the
touch screen displays a message and a
tone sounds, indicating that the active park
assist process is done. The driver is
responsible for checking the parking job
and making any necessary corrections
before putting the transmission in park (P).
Deactivating the Park Assist
Feature
Manually deactivate the system by:
• Pressing the active park assist button.
• Grabbing the steering wheel.
• Driving above approximately 50 mph
(80 km/h) for 10 seconds during an
active park search.
• Driving above 6 mph (9 km/h) during
automatic steering.
• Turning off the traction control system.
Certain vehicle conditions can also
deactivate the system, such as:
• Traction control has activated on a
slippery or loose surface.
• There is an anti-lock brake system
activation or failure.
• Something touches the steering wheel.
If a problem occurs with the system, a
warning message is displayed, followed
by a tone. Occasional system messages
may occur in normal operation. For
recurring or frequent system faults, contact
an authorized dealer to have your vehicle
serviced.
Troubleshooting the System
The system does not look for a space
The traction control system may be off
The transmission is in Reverse ( R); your vehicle must be moving forward to detect a
parking space
The system does not offer a particular space
Something may be contacting the front bumper or side sensors
There is not enough room on both sides of your vehicle in order to park
There is not enough space for the parking maneuver on the opposite side of the parking
space
The parking space is farther than 4.9 ft (1.5 m) or closer than 15.7 in (0.4 m) away.
The transmission is in Reverse ( R); your vehicle must be moving forward to detect a
parking space
Your vehicle is going faster than 22 mph (35 km/h)
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Parking Aids
The system does not position the vehicle where I want in the space
Your vehicle is rolling in the opposite direction of the transmission (rolling forward when
Reverse [R] is selected)
An irregular curb along the parking space prevents the system from aligning your vehicle
properly
Vehicles or objects bordering the space may not be positioned correctly
You pulled your vehicle too far past the parking space. The system performs best when
you drive the same distance past the parking space
The tires may not be installed or maintained correctly (not inflated correctly, improper
size, or of different sizes)
A repair or alteration has changed detection capabilities
A parked vehicle has a high attachment (salt sprayer, snowplow, moving truck bed,
etc.)
The parking space length or position of parked objects changed after your vehicle passed
The temperature around your vehicle changes quickly (driving from a heated garage
into the cold, or after leaving a car wash)
REAR VIEW CAMERA
WARNINGS
The rear view camera system is a
reverse aid supplement device that
still requires the driver to use it in
conjunction with the interior and exterior
mirrors for maximum coverage.
Objects that are close to either
corner of the bumper or under the
bumper, might not be seen on the
screen due to the limited coverage of the
camera system.
Back up as slow as possible since
higher speeds might limit your
reaction time to stop your vehicle.
WARNINGS
Use caution when using the rear
video camera and the luggage
compartment door is ajar. If the
luggage compartment door is ajar, the
camera will be out of position and the
video image may be incorrect. All
guidelines disappear when the luggage
compartment door is ajar.
Use caution when turning camera
features on or off. Make sure your
vehicle is not moving.
The rear view camera system provides a
video image of the area behind your
vehicle.
During operation, lines appear in the
display which represent your vehicle’ s path
and proximity to objects behind your
vehicle.
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Parking Aids
E142435
The camera is located on the luggage
compartment door.
Using the Rear View Camera
System
The rear view camera system displays
what is behind your vehicle when you place
the transmission in reverse (R).
Note: The reverse sensing system is not
effective at speeds above 3 mph (5 km/h)
and may not detect certain angular or
moving objects.
The system uses three types of guides to
help you see what is behind your vehicle:
• Active guidelines: Show the intended
path of your vehicle when reversing.
• Fixed guidelines: Show the actual path
your vehicle is moving in while reversing
in a straight line. This can be helpful
when backing into a parking space or
aligning your vehicle with another
object behind you.
• Centerline: Helps align the center of
your vehicle with an object (for
example, a trailer).
Note: If the transmission is in reverse (R)
and the luggage compartment door or
liftgate is open, no rear view camera
features will display.
Note: When towing, the camera only sees
what you are towing. This might not provide
adequate coverage as it usually provides in
normal operation and some objects might
not be seen. In some vehicles, the guidelines
may disappear when you connect the trailer
tow connector.
The camera may not operate correctly
under the following conditions:
• Nighttime or dark areas if one or both
reverse lamps are not operating.
• Mud, water or debris obstructs the
camera's view. Clean the lens with a
soft, lint-free cloth and non-abrasive
cleaner.
• The rear of your vehicle is hit or
damaged, causing the camera to
become misaligned.
Camera Guidelines
Note: Active guidelines are only available
when the transmission is in reverse (R).
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Parking Aids
A B C D
F
E
E142436
Active guidelinesA
CenterlineB
Fixed guideline: Green zoneC
Fixed guideline: Yellow zoneD
Fixed guideline: Red zoneE
Rear bumperF
Active guidelines are only shown with fixed
guidelines. To use active guidelines, turn
the steering wheel to point the guidelines
toward an intended path. If you change the
steering wheel position while reversing,
your vehicle might deviate from the original
intended path.
The fixed and active guidelines fade in and
out depending on the steering wheel
position. The active guidelines do not
display when the steering wheel position
is straight.
Always use caution while reversing.
Objects in the red zone are closest to your
vehicle and objects in the green zone are
farther away. Objects are getting closer to
your vehicle as they move from the green
zone to the yellow or red zones. Use the
side view mirrors and rear view mirror to
get better coverage on both sides and rear
of the vehicle.
Manual Zoom
WARNING
When manual zoom is on, the full
area behind your vehicle may not
show. Be aware of your surroundings
when using the manual zoom feature.
Note: Manual zoom is only available when
the transmission is in reverse (R).
Note: When you enable manual zoom, only
the centerline is shown.
Selectable settings for this feature are
Zoom in (+) and Zoom out (-). Press the
symbol in the camera screen to change the
view. The default setting is Zoom OFF.
This allows you to get a closer view of an
object behind your vehicle. The zoomed
image keeps the bumper in the image to
provide a reference. The zoom is only
active while the transmission is in reverse
(R).
Camera System Settings
To access any of the rear view camera
system settings, make the following
selections in the multifunctional display
when the transmission is not in reverse (R):
Main Menu
Settings
Vehicle
Camera Settings
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Parking Aids
Enhanced Park Aids or Park Pilot
Selectable settings for this feature are ON
and OFF.
The system uses red, yellow and green
highlights that appear on top of the video
image when any of the sensing systems
detect an object.
Rear Camera Delay
Selectable settings for this feature are ON
and OFF.
The default setting for the rear camera
delay is OFF.
When shifting the transmission out of
reverse (R) and into any gear other than
park (P), the camera image remains in the
display until:
• Your vehicle speed sufficiently
increases.
• You shift your vehicle into park (P).
• 10 seconds of time elapse.
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Parking Aids
PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).
USING CRUISE CONTROL
WARNINGS
Do not use cruise control on winding
roads, in heavy traffic or when the
road surface is slippery. This could
result in loss of vehicle control, serious
injury or death.
When you are going downhill, your
vehicle speed may increase above
the set speed. The system will not
apply the brakes but a warning displays.
Note: When you are going downhill while
using cruise control, the battery charging
system and engine work together to help
maintain the set speed. Engine noise may
increase or decrease under these conditions.
Note: Cruise control disengages if the
vehicle speed decreases more than 10 mph
(16 km/h) below the set speed while driving
uphill.
E144500
The cruise controls are on the steering
wheel.
Switching Cruise Control On
Note: Using cruise control with ECO Cruise
switched on may change the operation of
the system. This feature saves vehicle
energy by relaxing acceleration compared
to standard cruise control. For example, your
vehicle may temporarily lose speed when
going uphill.
Energi vehicles: ECO Cruise can be turned
on or off through the information display.
See Information Displays (page 97).
Hybrid vehicles: ECO Cruise is included in
EcoSelect which is turned on or off using
the ECO button on the center console.
For additional information, refer to ECO
Cruise and EcoSelect. See Unique Driving
Characteristics (page 149).
Press and release ON.
E71340
The indicator appears in the
instrument cluster.
Setting the Cruise Speed
1. Drive to desired speed.
2. Press and release SET+. The indicator
changes color.
3. Take your foot off the accelerator
pedal.
Changing the Set Speed
• Press the accelerator or brake pedal
until you reach the desired speed. Press
and release SET+.
• Press and hold SET+ or SET-. Release
the control when you reach the desired
speed.
• Press and release SET+ or SET-. The
set speed will change in approximately
1 mph (2 km/h) increments.
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Cruise Control
Canceling the Set Speed
Press and release CAN or tap the brake
pedal. You will not erase the set speed.
Resuming the Set Speed
Press and release RES.
Switching Cruise Control Off
Press and release OFF when the system
is in stand by mode or switch the ignition
off.
Note: You erase the set speed when you
switch the system off.
USING ADAPTIVE CRUISE
CONTROL (If Equipped)
WARNINGS
Always pay close attention to
changing road conditions when using
adaptive cruise control. The system
does not replace attentive driving. Failing
to pay attention to the road may result in
a crash, serious injury or death.
Adaptive cruise control does not
detect stationary or slow moving
vehicles below 6 mph (10 km/h).
Do not use adaptive cruise control
on winding roads, in heavy traffic or
when the road surface is slippery.
This could result in loss of vehicle control,
serious injury or death.
Do not use adaptive cruise control
when towing a trailer that has trailer
brakes. The auto-brake component
of the adaptive cruise control system does
not operate the trailer brakes. Using
adaptive cruise control when towing a
trailer that has trailer brakes may result in
the loss of vehicle control, which could
result in serious injury.
WARNINGS
Adaptive cruise control is not a crash
warning or avoidance system.
Adaptive cruise control does not
detect pedestrians or objects in the
road.
Adaptive cruise control does not
detect oncoming vehicles in the
same lane.
Do not use the system in poor
visibility, for example fog, heavy rain,
spray or snow.
Do not use the system when entering
or leaving a freeway.
Do not use tire sizes other than those
recommended because this can
affect the normal operation of the
system. Failing to do so may result in a loss
of vehicle control, which could result in
serious injury.
Note: It is your responsibility to stay alert,
drive safely and be in control of the vehicle
at all times.
The system adjusts your vehicle speed to
maintain the set gap between you and the
vehicle in front of you in the same lane.
You can select four gap settings.
E197202
The adaptive cruise controls are on the
steering wheel.
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Cruise Control
Switching Adaptive Cruise Control
On
Note: Using cruise control with ECO Cruise
switched on may change the operation of
the system. This feature saves vehicle
energy by relaxing acceleration compared
to standard cruise control. For example, your
vehicle may temporarily lose speed when
going uphill.
Energi vehicles: ECO Cruise can be turned
on or off through the information display.
See Information Displays (page 97).
Hybrid vehicles: ECO Cruise is included in
EcoSelect which is turned on or off using
the ECO button on the center console.
For additional information, refer to ECO
Cruise and EcoSelect. See Unique Driving
Characteristics (page 149).
Press and release ON.
E144529
The indicator appears in the
instrument cluster.
E164805
The current gap setting and SET also
appears.
Setting the Adaptive Cruise Speed
1. Drive to desired speed.
2. Press and release SET+. The indicator
changes color and the current gap
setting and desired set speed appear.
3. Take your foot off the accelerator
pedal.
E164805
4. A vehicle graphic illuminates if there is
a vehicle detected in front of you.
Note: When adaptive cruise control is
active, the speedometer may vary slightly
from the set speed appearing in the
information display.
Following a Vehicle
WARNINGS
When following a vehicle, your
vehicle does not decelerate
automatically to a stop, nor does
your vehicle always decelerate quickly
enough to avoid a crash without driver
intervention. Always apply the brakes when
necessary. Failing to do so may result in a
crash, serious injury or death.
Adaptive cruise control only warns
of vehicles detected by the radar
sensor. In some cases there may be
no warning or a delayed warning. You
should always apply the brakes when
necessary. Failure to do so may result in a
crash, serious injury or death.
Note: When the adaptive cruise control
adjusts the brakes, you may hear a noise.
When a vehicle ahead of you enters the
same lane or a slower vehicle is ahead in
the same lane, the vehicle speed adjusts
to maintain a preset gap. The lead vehicle
graphic illuminates.
When you are following a vehicle and you
switch on your left-turn signal, adaptive
cruise control may provide a small
temporary acceleration to help you pass.
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Cruise Control
Your vehicle maintains a constant gap
behind the vehicle ahead until:
• The vehicle in front of you accelerates
to a speed above the set speed.
• The vehicle in front of you moves out
of your lane or out of view.
• The vehicle speed falls below 12 mph
(20 km/h).
• A new gap distance is set.
The system applies the brakes to slow your
vehicle to maintain a safe gap from the
vehicle in front. The maximum braking
which the system can apply is limited. You
can override the system by applying the
brakes.
If the system predicts that its maximum
braking level will not be sufficient, an
audible warning will sound while the
system continues to brake. You will see a
red warning bar displayed on the
windshield. You should take immediate
action.
Setting the Gap Distance
Note: It is your responsibility to select a gap
appropriate to the driving conditions.
E197201
Gap decrease.A
Gap increase.B
You can decrease or increase the distance
between your vehicle and the vehicle in
front of you by pressing the gap control.
E164805
The selected gap appears in the
information display as shown by the bars
in the graphic. Four gap distance settings
are available.
Adaptive cruise control, distance between vehicle settings
Dynamic beha-
vior
Distance gapTime gap,
seconds
Graphic display,
bars indicated
between
vehicles
Set speed
yd (m)mph ( km/h)
Sport31 (28)1162 (100)
Normal43 (39)1.4262 (100)
Normal55 (50)1.8362 (100)
Comfort67 (61)2.2462 (100)
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Cruise Control
Each time you start the vehicle, the system
selects the last chosen gap for the current
driver.
Disengaging the System
Press the brake pedal or press CNCL. The
last set speed displays in grey but will not
erase.
Overriding the System
WARNING
Whenever the driver is overriding the
system by pressing the accelerator
pedal, the system will not
automatically apply the brakes to maintain
separation from any vehicle ahead.
You can override the set speed and gap
distance by pressing the accelerator pedal.
E144529
When you override the system,
the indicator light changes color
and a vehicle graphic does not
show in the information display.
The system will resume operation when
you release the accelerator pedal. The
vehicle speed will decrease to the set
speed, or a lower speed if following a
slower vehicle.
Changing the Set Speed
• Press the accelerator or brake pedal
until you reach the desired speed. Press
and release SET+.
• Press and hold SET+ or SET- until the
desired set speed shows on the
information display. The vehicle speed
will gradually change to the selected
speed.
• Press and release SET+ or SET-. The
set speed changes in approximately 1
mph (2 km/h) increments.
The system may apply the brakes to slow
the vehicle to the new set speed. The set
speed displays continuously in the
information display while the system is
active.
Resuming the Set Speed
Note: Only use resume if you are aware of
the set speed and intend to return to it.
Press and release RES. The vehicle returns
to the previously set speed. The set speed
displays continuously in the information
display while the system is active.
Low Speed Automatic
Cancellation
The system is not functional at vehicle
speeds below 12 mph (20 km/h). An
audible alarm sounds and automatic
braking releases if the vehicle drops below
this speed.
Hilly Condition Usage
Note: An audible alarm sounds and the
system shuts down when it applies brakes
for an extended period of time. This allows
the brakes to cool. The system functions
normally after the brakes have cooled.
You should select a lower gear position
when the system is active in situations
such as prolonged downhill driving on
steep grades, for example in mountainous
areas. The system needs additional engine
braking in these situations to reduce the
load on the vehicle’s regular brake system
to prevent them from overheating.
Switching Adaptive Cruise Control
Off
Note: The set speed memory erases when
you switch off the system.
Press and release OFF or switch off the
ignition.
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Cruise Control
Detection Issues
WARNING
On rare occasions, detection issues
can occur due to the road
infrastructures, for example bridges,
tunnels and safety barriers. In these cases,
the system may brake late or
unexpectedly. At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening, if
required.
The radar sensor has a limited field of
vision. It may not detect vehicles at all or
may detect a vehicle later than expected
in some situations. The lead vehicle graphic
will not illuminate if the system does not
detect a vehicle in front of you.
E71621
Detection issues can occur:
With vehicles that edge into your
lane that can only be detected
once they have moved fully into
your lane.
A
Motorcyclists may be detected
late, or not at all.
B
With vehicles in front of you
when going into and coming out
of a bend. The detection beam
will not follow sharp curves in
the road.
C
In these cases the system may brake late
or unexpectedly. You should stay alert and
intervene if necessary.
If something hits the front end of your
vehicle or damage occurs, the
radar-sensing zone may change. This could
cause missed or false vehicle detections.
Contact an authorized dealer to check the
radar for proper coverage and operation.
System Not Available
Conditions that can cause the system to
turn off or prevent the system from turning
on when requested include:
• A blocked sensor.
• High brake temperature.
• A failure in the system or a related
system.
Blocked Sensor
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Cruise Control
A message displays if something obstructs
the radar signals from the sensor. The
sensor is located behind a fascia cover
near the driver side of the lower grille. The
system cannot detect a vehicle ahead and
will not function when something obstructs
the radar signals. The following table lists
possible causes and actions for this
message displaying.
ActionCause
Clean the grille surface in front of the radar
or remove the object obstructing it.
The surface of the radar in the grille is dirty
or obstructed in some way.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar in the grille is clean
but the message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Swirling water, or snow or ice on the surface
of the road may interfere with the radar
signals.
Wait a short time or switch to normal cruise
control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is
possible to get a blockage warning and not
be blocked. This can happen, for example,
when driving in sparse rural or desert
environments. A false blocked condition
will either self clear or clear after a key
cycle.
Switching to Normal Cruise
Control
WARNING
Normal cruise control will not brake
due to slower vehicles. Always be
aware of which mode you have
selected and apply the brakes when
necessary.
You can manually change from adaptive
cruise control to normal cruise control
through the information display. See
Information Displays (page 97).
E71340
The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting will not display, the system will not
automatically respond to lead vehicles and
automatic braking will not activate.
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Cruise Control
DRIVER ALERT (If Equipped)
PRINCIPLE OF OPERATION
WARNING
The driver alert system is designed
to aid you. It is not intended to
replace your attention and judgment.
You are still responsible to drive with due
care and attention.
Note: The system will store the on or off
setting in the information display menu
through ignition cycles.
Note: If enabled in the menu, the system
will be active at speeds above 40 mph
(64 km/h). When below the activation
speed, the information display will inform
the driver that the system is unavailable.
Note: The system works as long as one lane
marking can be detected by the camera.
Note: If the camera is blocked or if the
windshield is damaged, the system may not
function.
Note: The system may not be available in
poor weather or other low visibility
conditions.
The system automatically monitors your
driving behavior using various inputs
including the front camera sensor.
If the system detects that your driving
alertness is reduced below a certain
threshold, the system will alert you using
a chime and a message in the cluster
display.
USING DRIVER ALERT
Switching the System On and Off
Switch the system on or off using the
information display. See General
Information (page 97).
When activated, the system will monitor
your alertness level based upon your
driving behavior in relation to the lane
markings, and other factors.
System Warnings
Note: The system will not issue warnings
below approximately 40 mph (64 km/h).
The warning system has two stages. At
first, the system issues a temporary
warning that you need to take a rest. This
message will only appear for a short time.
If the system detects further reduction in
driving alertness, it may issue another
warning that will remain in the information
display for a longer time. You can press OK
on the steering wheel control to clear the
warning.
System Display
When active the system will run
automatically in the background and only
issue a warning if required. You can view
the status at any time using the
information display. See (page 97).
The alertness level is shown by six steps
in a colored bar.
E131358
The current assessment of your alertness
is within a typical range.
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Driving Aids
The current assessment of your alertness
indicates that you should rest as soon as
safely possible.
The status bar will travel from left to right
as the calculated alertness level
decreases. As the rest icon is approached
the color turns from green to yellow to red.
The yellow position indicates the first
warning is active and the red position
indicates the second warning is active.
Note: If you have recently received a
warning; you should consider resting, even
if the current assessment is within the
typical range.
Note: If the camera sensor cannot track the
road lane markings or if your vehicle speed
drops below approximately 40 mph
(64 km/h), the alertness level will change
to grey for a short time and the information
display will inform you that the system is
unavailable.
Resetting the System
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver’s door.
LANE KEEPING SYSTEM (If
Equipped)
WARNINGS
The system does not relieve you of
your responsibility to drive with due
care and attention.
At all times you are responsible for
controlling your vehicle, supervising
the system and intervening if
required.
If the sensor becomes blocked the
system may not function.
WARNINGS
In cold and severe weather
conditions the system may not
function. Rain, snow, spray can all
limit sensor performance.
Large contrasts in lighting can limit
sensor performance.
The system will not operate if the
sensor cannot track the road lane
markings.
The vehicle should be taken to an
authorized dealer for inspection if
damage occurs in the immediate
area surrounding the sensor.
Note: The system works above 40 mph
(64 km/h).
Note: The system works as long as the
camera can detect one lane marking.
Note: The system may not function if the
camera is blocked or there is damage to the
windshield.
Note: When Aid mode is on and the system
detects no steering activity for a short
period, the system will alert you to put your
hands on the steering wheel. The system
may detect a light grip or touch on the
steering wheel as hands off driving.
The system notifies you to stay in your lane
through the steering system and the
instrument cluster display when the front
camera detects an unintentional drift out
of your lane is likely to occur. The system
automatically detects and tracks the road
lane markings using a camera mounted
behind the interior rear view mirror.
Switching the System On and Off
Note: The system on or off setting is stored
until it is manually changed, unless a MyKey
is detected. If the system detects a MyKey
it defaults to on and the mode is set to Alert.
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Driving Aids
Note: If a MyKey is detected, pressing the
button will not affect the on or off status of
the system.
E144813
Press the button located on the
left steering wheel stalk to
switch the system on or off.
System Settings
The system has optional setting menus
available. To view or adjust the settings,
See (page 97). The system stores the
last-known selection for each of these
settings. You do not need to readjust your
settings each time you turn on the system.
Mode: This setting allows you to select
which of the system features you can
enable.
E165515
Alert only – Provides a steering wheel
vibration when the system detects an
unintended lane departure.
E165516
Aid only – Provides an assistance steering
torque input toward the lane center when
the system detects an unintended lane
departure.
E165517
AlertA
AidB
Alert + Aid – Provides an assistance
steering torque input toward the lane
center. If your vehicle continues drifting out
of the lane, the system provides a steering
wheel vibration.
Note: The alert and aid diagrams illustrate
general zone coverage. They do not provide
exact zone parameters.
Intensity: This setting affects the intensity
of the steering wheel vibration used for the
alert and alert + aid modes. This setting
does not affect the aid mode.
• Low
• Medium
• High
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Driving Aids
System Display
E151660
When you switch on the system, an
overhead graphic of a vehicle with lane
markings will display in the information
display. If you select aid mode when you
switch on the system, a separate white
icon will also appear or in some vehicles
arrows will display with the lane markings.
When you switch off the system, the lane
marking graphics will not display.
While the system is on, the color of the
lane markings will change to indicate the
system status.
Gray: Indicates that the system is
temporarily unable to provide a warning
or intervention on the indicated side(s).
This may be because:
• Your vehicle is under the activation
speed.
• The turn indicator is active.
• Your vehicle is in a dynamic maneuver.
• The road has no or poor lane markings
in the camera field-of-view.
• The camera is obscured or unable to
detect the lane markings due to
environmental conditions (significant
sun angles, shadows, snow, heavy rain
or fog), traffic conditions (following a
large vehicle that is blocking or
shadowing the lane), or vehicle
conditions (poor headlamp
illumination).
See Troubleshooting for additional
information.
Green: Indicates that the system is
available or ready to provide a warning or
intervention, on the indicated side(s).
Yellow: Indicates that the system is
providing or has just provided a lane
keeping aid intervention.
Red: Indicates that the system is providing
or has just provided a lane keeping alert
warning.
The system can be temporarily suppressed
at any time by the following:
• Quick braking.
• Fast acceleration.
• Using the turn signal indicator.
• Evasive steering maneuver.
Troubleshooting
Why is the feature not available (line markings are gray) when I can see the lane markings
on the road?
Vehicle speed is outside the operational range of the feature
Sun is shining directly into the camera lens
Quick intentional lane change
Staying too close to the lane marking
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Driving Aids
Why is the feature not available (line markings are gray) when I can see the lane markings
on the road?
Driving at high speeds in curves
The last Alert warning or Aid intervention occurred a short time ago
Ambiguous lane markings (mainly in construction zones)
Rapid transition from light to dark or vice versa
Sudden offset in lane markings
ABS or AdvanceTrac activation
Camera blockage due to dirt, grime, fog, frost or water on the windshield
Driving too close to the vehicle in front of you
Transitioning between no lane markings to lane markings or vice versa
Standing water on the road
Faint lane markings (partial yellow lane markings on concrete roads)
Lane width too narrow or too wide
Camera not calibrated after a windshield replacement
Driving on tight roads or on uneven roads
Why does the vehicle not come back toward the middle of the lane, as expected, in the
Aid or Aid + Alert mode?
High cross winds
Large road crown
Rough roads, grooves, shoulder drop-offs
Heavy uneven loading of the vehicle or improper tire inflation pressure
If the tires have been exchanged (including snow tires), or the suspension has been
modified
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Driving Aids
BLIND SPOT INFORMATION
SYSTEM
Blind Spot Information System
(BLIS™) with Cross Traffic Alert
(If Equipped)
WARNING
To help avoid injuries, NEVER use the
Blind Spot Information System as a
replacement for using the interior
and exterior mirrors and looking over your
shoulder before changing lanes. The Blind
Spot Information System is not a
replacement for careful driving.
A
A
E124788
The Blind Spot Information System is
designed to aid you in detecting vehicles
that may have entered the blind spot zone
(A). The detection area is on both sides of
your vehicle, extending rearward from the
exterior mirrors to approximately 10 ft
(3 m) beyond the bumper. The system is
designed to alert you if certain vehicles
enter the blind spot zone while driving.
Cross Traffic Alert is designed to warn you
of vehicles approaching from the sides
when the transmission is in reverse (R).
Note: The Blind Spot Information System
does not prevent contact with other vehicles
or objects; nor detect parked vehicles,
people, animals or infrastructure (fences,
guardrails, trees, etc.). It's only designed to
alert you to vehicles in the blind zones.
Note: When a vehicle passes quickly
through the blind zone, typically fewer than
two seconds, the system does not trigger.
Using the Systems
The Blind Spot Information System turns
on when you start the engine and you drive
you vehicle forward above 5 mph
(8 km/h); it remains on while the
transmission is in drive (D) or neutral (N).
If shifted out of drive (D) or neutral (N),
the system enters cross traffic alert mode.
Once shifted back into drive (D), the Blind
Spot Information System turns back on
when you drive your vehicle above 5 mph
(8 km/h).
Note: The Blind Spot Information System
does not function in reverse (R) or park (P)
or provide any additional warning when a
turn signal is on.
Note: Cross Traffic Alert is designed to
detect approaching vehicles from up to 46 ft
(14 m) away, though coverage decreases
when the sensors are blocked. Reversing
slowly helps increase the coverage area and
effectiveness.
Note: For manual transmission vehicles,
the Cross Traffic Alert will be active only if
the transmission is in reverse (R). If your
vehicle is rolling backwards and the
transmission is not in reverse (R) then Cross
Traffic Alert will not be active.
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Driving Aids
WARNING
To help avoid personal injury, NEVER
use the Cross Traffic Alert system as
a replacement for using the interior
and exterior mirrors and looking over your
shoulder before backing out of a parking
space. Cross Traffic Alert is not a
replacement for careful driving.
E142440
In this first example, the left sensor is only
partially obstructed; zone coverage is
nearly maximized.
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Driving Aids
E142441
Zone coverage also decreases when
parking at shallow angles. Here, the left
sensor is mostly obstructed; zone coverage
on that side is severely limited.
System Lights and Messages
E142442
The Blind Spot Information and Cross
Traffic Alert systems illuminate a yellow
alert indicator in the outside mirror on the
side of your vehicle the approaching
vehicle is coming from.
Note: The alert indicator dims when the
system detects nighttime darkness.
Cross Traffic Alert also sounds a series of
tones and a message appears in the
information display indicating a vehicle is
coming from the right or left. Cross Traffic
Alert works with the reverse sensing
system that sounds its own series of tones.
See Rear Parking Aid (page 186).
System Sensors
WARNING
Just prior to the system recognizing
a blocked condition and alerting the
driver, the number of missed objects
will increase. To help avoid injuries, NEVER
use the Blind Spot Information System as
a replacement for using the side and rear
view mirrors and looking over your shoulder
before changing lanes. The Blind Spot
Information System is not a replacement
for careful driving.
Note: It is possible to get a blockage
warning with no blockage present; this is
rare and known as a false blockage warning.
A false blocked condition either
self-corrects or clears after a key cycle.
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Driving Aids
E142443
The system uses radar sensors which are
located behind the bumper fascia on each
side of your vehicle. Do not allow mud,
snow or bumper stickers to obstruct these
areas, this can cause degraded system
performance.
If the system detects a degraded
performance condition, a message warning
of a blocked sensor or low visibility will
appear in the information display along
with a warning indicator. You can clear the
information display warning but the
warning indicator will remain illuminated.
When you remove a blockage, you can
reset the system in two ways:
• While driving, the system detects at
least two objects.
• You cycle the ignition from on to off
and then back on.
If the blockage is still present after the key
cycle and driving in traffic, check again for
a blockage.
Reasons for messages being displayed
Clean the fascia area in
front of the radar or remove
the obstruction.
The radar
surface is
dirty or
obstructed
Drive normally in traffic for
a few minutes to allow the
radar to detect passing
vehicles so it can clear the
blocked state.
The radar
surface is
not dirty or
obstructed
No action required. The
system automatically
resets to an unblocked
state once the rainfall or
snowfall rate decreases or
stops. Do not use the Blind
Spot Information System or
Cross Traffic Alert in these
conditions.
Heavy rain-
fall or
snowfall
interferes
with the
radar
signals
System Limitations
The Blind Spot Information and Cross
Traffic Alert systems do have their
limitations; situations such as severe
weather conditions or debris build-up on
the sensor area may limit vehicle detection.
The following are other situations that may
limit the Blind Spot Information System:
• Certain maneuvering of vehicles
entering and exiting the blind zone.
• Vehicles passing through the blind zone
at very fast rates.
• When several vehicles forming a
convoy pass through the blind zone.
The following are other situations that may
limit the Cross Traffic Alert system:
• Adjacently parked vehicles or objects
obstructing the sensors.
• Approaching vehicles passing at
speeds greater than 15 mph (24 km/h).
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Driving Aids
• Driving in reverse faster than 5 mph
(8 km/h).
• Backing out of an angled parking spot.
False Alerts
Note: If your vehicle has a factory equipped
tow bar and it is towing a trailer, the sensors
will detect the trailer and turn the Blind Spot
Information and Cross Traffic Alert systems
off to avoid false alerts. For non-factory
equipped tow bars, you may want to turn
the Blind Spot Information System off
manually.
There may be certain instances when there
is a false alert by either the Blind Spot
Information or the Cross Traffic Alert
systems that illuminates the alert indicator
with no vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct.
System Errors
If either system senses a problem with the
left or right sensor, the Blind Spot
Information System warning indicator will
illuminate and a message will appear in
the information display.
All other system faults will display only
with a message in the information display.
See Information Messages (page 107).
Switching the Systems Off and On
You can temporarily switch off one or both
systems in the information display. See
(page 97). When you switch off the Blind
Spot Information System, you will not
receive alerts and the information display
will display a system off message.
Note: The Cross Traffic Alert system always
switches on whenever the ignition is
switched on. However, the Blind Spot
Information System will remember the last
selected on or off setting.
One or both systems cannot be switched
off when MyKey is used. See (page 54).
You can also have one or both systems
switched off permanently at an authorized
dealer. Once switched off, the system can
only be switched back on at an authorized
dealer.
STEERING
Electric Power Steering
WARNING
The electric power steering system
has diagnostic checks that
continuously monitor the system. If
a fault is detected, a message displays in
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer.
Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
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Driving Aids
Steering Tips
If the steering wanders or pulls, check for:
• Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
PRE-COLLISION ASSIST
WARNINGS
This system is an extra driving aid. It
does not replace your attention and
judgment, or the need to apply the
brakes. This system does NOT
automatically brake your vehicle. If you fail
to press the brake pedal when necessary,
you may collide with another vehicle.
The Pre-Collision Assist system with
brake support cannot help prevent
all collisions. Do not rely on this
system to replace your judgment and the
need to maintain correct distance and
speed.
Note: The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of your vehicle.
Note: The Pre-Collision Assist system is
active at speeds above approximately
5.0 mph (8 km/h).
E156130
The system alerts you of certain collision
risks. The system's sensor detects your
vehicle's rapid approach to other vehicles
traveling in the same direction as your
vehicle.
E156131
When your vehicle rapidly approaches
another vehicle, a red warning light flashes
and a tone sounds.
The brake support system assists you in
reducing any collision speed by
pre-charging the brakes. If the risk of
collision continues to increases after the
audio-visual warning, the brake support
prepares the brake system for rapid
braking. The system does not
automatically activate the brakes, but if
the brake pedal is pressed even lightly, the
brakes apply full stopping power.
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Driving Aids
Using the Pre-Collision Assist
System
WARNING
The Pre-Collision Assist system’s
brake support reduces collision
speed only if you brake your vehicle
before any collision. As in any typical
braking situation, you must press your
brake pedal.
You can adjust the warning system's
sensitivity through your information
display. See General Information (page
97).
Note: When possible, the manufacturer
recommends using the highest sensitivity
setting. If warnings are too frequent, you can
reduce your system's sensitivity. Reduced
sensitivity causes fewer and later system
warnings. See General Information (page
97).
Blocked Sensors
E145632
If a blocked sensor message appears in the
information display, dirt, water, or an object
is blocking the sensor. The sensor is
located behind a cover near the driver side
of the lower grille. If anything blocks the
sensor, your vehicle cannot see through
the sensor, and the pre-collision assist
system will not work. Possible causes for
the blocked sensor message and corrective
actions are listed below.
ActionCause
Clean the radar sensor cover or remove the
obstruction
The radar sensor cover in the grille is dirty
or obstructed
Wait a short time. The radar may take
several minutes to reset after you remove
the obstruction
The surface of the radar sensor cover is
clean but the message remains in the
display
The Pre-Collision Assist system is tempor-
arily disabled. Shortly after weather condi-
tions improve, the collision warning system
automatically reactivates
Heavy rain, spray, snow or fog in the air
interferes with the radar signals
The Pre-Collision Assist system is tempor-
arily disabled. Shortly after weather condi-
tions improve, the collision warning system
automatically reactivates
Swirling water, snow or ice on the road
surface interferes with the radar signals
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Driving Aids
System Limitations
WARNING
The Pre-Collision Assist system’s
brake support only reduces collision
speed if you first apply your brakes.
You must brake as you would in any typical
braking situation.
Due to the nature of radar technology,
there may be certain instances where
vehicles do not provide a collision warning.
These include:
• Stationary vehicles or vehicles moving
below 6.2 mph (10 km/h).
• Pedestrians or objects in the roadway.
• Oncoming vehicles in the same lane.
• Severe weather conditions (see
blocked sensor section).
• Debris build-up on the grille near the
headlamps (see blocked sensor
section).
• Small distance to vehicle ahead.
• Large steering wheel and pedal
movements (very active driving style).
Damage to the front end of your vehicle
may alter the radar sensor's coverage area.
This may result in missed or false collision
warnings. Have an authorized dealer check
your radar sensor for proper coverage and
operation.
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Driving Aids
LOAD LIMIT
Vehicle Loading - with and without
a Trailer
This section will guide you in the
proper loading of your vehicle,
trailer or both, to keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle will provide maximum
return of vehicle design
performance. Before loading your
vehicle, familiarize yourself with
the following terms for
determining your vehicle’s weight
ratings, with or without a trailer,
from the vehicle’s Tire Label or
Safety Compliance Certification
Label:
Base Curb Weight - is the weight
of the vehicle including full fluids
and all standard equipment. It
does not include passengers,
cargo, or optional equipment.
Vehicle Curb Weight - is the
weight of your new vehicle when
you picked it up from your
authorized dealer plus any
aftermarket equipment.
E143816
PAYLOAD
Payload - is the combined weight
of cargo and passengers that the
vehicle is carrying. The maximum
payload for your vehicle can be
found on the Tire Label on the
B-Pillar or the edge of the driver
door (vehicles exported outside
the US and Canada may not have
a Tire Label). Look for “THE
COMBINED WEIGHT OF
OCCUPANTS AND CARGO
SHOULD NEVER EXCEED XXX
kg OR XXX lb.” for maximum
payload. The payload listed on the
Tire Label is the maximum
payload for the vehicle as built by
the assembly plant. If you install
any aftermarket or
authorized-dealer installed
equipment on the vehicle, you
must subtract the weight of the
equipment from the payload listed
on the Tire Label in order to
determine the new payload.
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Load Carrying
WARNING
The appropriate loading capacity of
your vehicle can be limited either by
volume capacity (how much space
is available) or by payload capacity (how
much weight the vehicle should carry).
Once you have reached the maximum
payload of your vehicle, do not add more
cargo, even if there is space available.
Overloading or improperly loading your
vehicle can contribute to loss of vehicle
control and vehicle rollover.
Example only:
E142516
E142517
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Load Carrying
E143817
CARGO
Cargo Weight - includes all
weight added to the Base Curb
Weight, including cargo and
optional equipment. When towing,
trailer tongue load or king pin
weight is also part of cargo weight.
GAW (Gross Axle Weight) - is
the total weight placed on each
axle (front and rear) including
vehicle curb weight and all
payload.
GAWR (Gross Axle Weight
Rating) - is the maximum
allowable weight that can be
carried by a single axle (front or
rear). These numbers are shown
on the Safety Compliance
Certification Label. The label shall
be affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position. The total load on each
axle must never exceed its
Gross Axle Weight Rating.
Note: For trailer towing information refer
to the RV and Trailer Towing Guide available
at an authorized dealer.
E143818
GVW
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Load Carrying
GVW (Gross Vehicle Weight) -
is the Vehicle Curb Weight, plus
cargo, plus passengers.
GVWR (Gross Vehicle Weight
Rating) - is the maximum
allowable weight of the fully
loaded vehicle (including all
options, equipment, passengers
and cargo). It is shown on the
Safety Compliance Certification
Label. The label shall be affixed
to either the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver's seating
position. The Gross Vehicle
Weight must never exceed the
Gross Vehicle Weight Rating.
Example only:
E142523
E142524
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Load Carrying
WARNING
Exceeding the Safety Compliance
Certification Label vehicle weight
rating limits could result in
substandard vehicle handling or
performance, engine, transmission and/or
structural damage, serious damage to the
vehicle, loss of control and personal injury.
E143819
GCW
GVW
GCW (Gross Combined Weight)
- is the Gross Vehicle Weight plus
the weight of the fully loaded
trailer.
GCWR (Gross Combined
Weight Rating) - is the maximum
allowable weight of the vehicle
and the loaded trailer, including
all cargo and passengers, that the
vehicle can handle without risking
damage. (Important: The towing
vehicle’s braking system is rated
for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
exceed the Gross Vehicle Weight
Rating of the towing vehicle. The
Gross Combined Weight must
never exceed the Gross
Combined Weight Rating.
Maximum Loaded Trailer
Weight - is the highest possible
weight of a fully loaded trailer the
vehicle can tow. It assumes a
vehicle with mandatory options,
driver and front passenger weight
(150 pounds [68 kilograms]
each), no cargo weight (internal
or external) and a tongue load of
10–15% (conventional trailer) or
king pin weight of 15–25% (fifth
wheel trailer). Consult an
authorized dealer (or the RV and
Trailer Towing Guide available at
an authorized dealer) for more
detailed information.
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Load Carrying
Tongue Load or Fifth Wheel
King Pin Weight - refers to the
amount of the weight that a trailer
pushes down on a trailer hitch.
Examples: For a 5000 pound
(2268 kilogram) conventional
trailer, multiply 5000 by 0.10 and
0.15 to obtain a proper tongue
load range of 500 to 750 pounds
(227 to 340 kilograms). For an
11500 pound (5216 kilogram) fifth
wheel trailer, multiply by 0.15 and
0.25 to obtain a proper king pin
load range of 1725 to 2875 pounds
(782 to 1304 kilograms).
WARNINGS
Do not exceed the GVWR or the
GAWR specified on the Safety
Compliance Certification Label.
Do not use replacement tires with
lower load carrying capacities than
the original tires because they may
lower the vehicle’s GVWR and GAWR
limitations. Replacement tires with a higher
limit than the original tires do not increase
the GVWR and GAWR limitations.
Exceeding any vehicle weight rating
limitation could result in serious
damage to the vehicle and/or
personal injury.
Steps for determining the
correct load limit:
1. Locate the statement "The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lb." on
your vehicle’s placard.
2. Determine the combined weight of the
driver and passengers that will be riding
in your vehicle.
3. Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lb.
4. The resulting figure equals the
available amount of cargo and luggage
load capacity. For example, if the “XXX”
amount equals 1,400 lb. and there will
be five 150 lb. passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
6. If your vehicle will be towing a trailer,
load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
The following gives you a few
examples on how to calculate the
available amount of cargo and
luggage load capacity:
*Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You decide
to go golfing. Is there enough load
capacity to carry you, four of your
friends and all the golf bags? You
and four friends average 220
pounds (99 kilograms) each and
the golf bags weigh approximately
30 pounds (13.5 kilograms) each.
The calculation would be: 1400 -
(5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have
enough load capacity in your
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Load Carrying
vehicle to transport four friends
and your golf bags. In metric units,
the calculation would be: 635
kilograms - (5 x 99 kilograms) -
(5 x 13.5 kilograms) = 635 - 495 -
67.5 = 72.5 kilograms.
*Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You and
one of your friends decide to pick
up cement from the local home
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be: 1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the Front or the Rear Gross Axle
Weight Rating specified for your
vehicle on the Safety Compliance
Certification Label. The label shall
be affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position.
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Load Carrying
TOWING A TRAILER
WARNING
Never tow a trailer with a
Fusion Hybrid. This
powertrain is not designed to tow.
TRANSPORTING THE VEHICLE
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If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
The front wheels (drive wheels) must be
on a tow dolly when towing your vehicle
from the rear using wheel lift equipment.
This prevents damage to the transmission.
We recommend placing the rear wheels
on a tow dolly when towing your vehicle
from the front using wheel lift equipment.
This prevents damage to the rear fascia.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
• Tow only in the forward direction.
• The transmission in position N. If you
cannot move the transmission into N,
you may need to override it. See
Automatic Transmission (page 176).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
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Towing
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control (page 121).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your vehicle with all four
wheels on the ground or with the front
wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the
instructions specified by the equipment
provider.
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake.
Vehicles with Push Button Start
1. Start the vehicle by pressing the brake
pedal, and then pressing the ENGINE
START/STOP button until the vehicle
starts.
2. Press the brake pedal and shift the
transmission into position N.
3. Turn the vehicle off by pressing the
ENGINE START/STOP button once.
(Trip Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: You can remove the key fob from the
vehicle while towing.
Vehicles with Ignition Key
1. Start the vehicle by pressing the brake
pedal, and then turning the ignition key
until the vehicle starts.
2. Press the brake pedal and shift the
transmission into position N.
3. Turn the vehicle off by turning the
ignition key past the accessory position.
The key position is between the
accessory and off positions. See
Ignition Switch (page 143). (Trip
Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: If your vehicle is equipped with an
ignition key, you cannot remove the key from
the ignition cylinder when the transmission
is in position N and the vehicle is off.
All Vehicles
• Do not exceed 70 mph (113 km/h).
• Place the transmission in position P,
start the vehicle, and allow the engine
to run for one minute at the beginning
of each day (you may need to press the
accelerator pedal in order to start the
engine). After allowing the vehicle to
run, place the transmission back into
position N and the ignition in the off
position.
Note: A SHIFT TO PARK or
TRANSMISSION NOT IN PARK message
may appear in the information display when
the transmission is in position N and the
ignition is in the off position.
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Towing
BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. The engine also needs to
break in. Avoid hard accelerations and
driving too fast for the first 1000 miles
(1600 kilometers). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• When running errands, go to the
furthest destination first and then
work your way back home.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds. (Traveling
at 65 mph/105 kph uses about 15%
less fuel than traveling at 75 mph/121
kph).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want
to avoid doing because they reduce your
fuel economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight
(approximately 1 mpg [0.4
kilometers/liter] is lost for every 400
lbs [180 kilograms] of weight carried).
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle.
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Driving Hints
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When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
• Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS
WARNINGS
Always use floor mats that are
designed to fit the foot well of your
vehicle. Only use floor mats that
leave the pedal area unobstructed. Only
use floor mats that are firmly secured to
retention posts so that they cannot slip out
of position and interfere with the pedals
or impair safe operation of your vehicle in
other ways.
Pedals that cannot move freely can
cause loss of vehicle control and
increase the risk of serious personal
injury.
WARNINGS
Always make sure that the floor
mats are properly attached to the
retention posts in the carpet that are
supplied with your vehicle. Floor mats must
be properly secured to both retention posts
to make sure mats do not shift out of
position.
Never place floor mats or any other
covering in the vehicle foot well that
cannot be properly secured to
prevent them from moving and interfering
with the pedals or the ability to control the
vehicle.
Never place floor mats or any other
covering on top of already installed
floor mats. Floor mats should always
rest on top of vehicle carpeting surface and
not another floor mat or other covering.
Additional floor mats or any other covering
will reduce the pedal clearance and
potentially interfere with pedal operation.
Check attachment of floor mats on
a regular basis. Always properly
reinstall and secure floor mats that
have been removed for cleaning or
replacement.
Always make sure that objects
cannot fall into the driver foot well
while the vehicle is moving. Objects
that are loose can become trapped under
the pedals causing a loss of vehicle control.
Failure to properly follow floor mat
installation or attachment
instructions can potentially cause
interference with pedal operation causing
a loss of vehicle control.
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Driving Hints
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To install floor mats, position the floor mat
so that the eyelet is over the retention post
and press down to lock in.
To remove the floor mat, reverse the
installation procedure.
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Driving Hints
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
• 24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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Roadside Emergencies
Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered
services in Canada or the continental
United States. Coverage extends to
vehicles that use public, non-seasonal,
annually traveled roadways. Roadside
Assistance coverage does not extend to
vehicles involved in cross-country driving,
logging, autocross and any other form of
off-road use. Well maintained roads and
surfaces help ensure safe travel for the
supplier, and allow their representatives
to perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to
the dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm
if you are eligible for additional coverage
before you authorize or pay for the service.
Call the Ford Roadside Assistance at
1-800-665-2006 for additional
information.
HAZARD WARNING FLASHERS
Note: If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle.
The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision.
In the event of a moderate to severe
collision, this vehicle has a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for the
Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps
1 and 2 up to two more times.
For vehicles equipped with a push button
start system:
1. Press the push button start to switch
off the ignition.
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Roadside Emergencies
2. Press the brake pedal and press the
push button start to switch on the
ignition.
3. Check the information display for the
Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps
1 and 2 up to two more times.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that the electrical system is safe to restart.
Once your vehicle determines that the
electrical system is safe, then the vehicle
will allow you to restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
an authorized dealer.
JUMP STARTING THE VEHICLE
WARNINGS
The gases around the battery can
explode if exposed to flames, sparks,
or lit cigarettes. An explosion could
result in injury or vehicle damage.
Batteries contain sulfuric acid which
can burn skin, eyes and clothing, if
contacted.
Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission
may cause transmission damage.
Preparing Your Vehicle
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
1. Park the booster vehicle close to the
hood of the disabled vehicle making
sure the two vehicles do not touch. Set
the parking brake on both vehicles and
stay clear of the engine cooling fan and
other moving parts.
2. Check all battery terminals and remove
any excessive corrosion before you
attach the battery cables. Ensure that
vent caps are tight and level.
3. Turn the heater fan on in both vehicles
to protect from any electrical surges.
Turn all other accessories off.
Connecting the Jumper Cables
Your vehicle has two battery prongs that
are accessible from under the hood, even
though the actual battery is located in the
trunk. Your vehicle can be jumped the
same way conventional vehicles can be
using these prongs. The illustration below
shows the two connector prongs used for
jump-starting your vehicle.
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Roadside Emergencies
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A. Negative prong (–)
B. Positive prong (+)
Note: In the illustration, the vehicle on the
bottom is used to designate the assisting
(boosting) battery.
Note: Remove the red cap from the positive
prong (B) on your vehicle before connecting
the cables.
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Roadside Emergencies
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1. Connect the positive (+) jumper cable
to the positive (+) prong (B) of the
discharged battery.
2. Connect the other end of the positive
(+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the
negative (-) terminal of the assisting
battery.
4. Make the final connection of the
negative (-) cable to the negative (-)
prong (A) of your vehicle.
Note: Do not attach the negative (-) cable
to fuel lines, engine rocker covers, the intake
manifold or electrical components as
grounding points.
WARNING
Do not connect the end of the
second cable to the negative (-)
terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery.
Ensure that the cables are clear of fan
blades, belts, moving parts of both engines,
or any fuel delivery system parts.
Jump Starting
1. Start the booster vehicle and press the
accelerator pedal moderately.
2. Start the disabled vehicle. Check the
instrument cluster for the Ready to
Drive light as the gasoline engine may
not start, but the electric motor may
be running.
3. Once you start the disabled vehicle, run
both vehicles for an additional three
minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
Note: In the illustration, the vehicle on the
bottom is used to designate the assisting
(boosting) battery.
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Roadside Emergencies
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1. Remove the jumper cable from the
ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle's battery.
3. Remove the jumper cable from the
positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the
positive (+) terminal of the disabled
vehicle's battery.
After disconnecting the jumper cables, let
the disabled vehicle sit in Ready to Drive
mode for several minutes to charge the
12V battery. The disabled vehicle can
charge the 12V battery even if the gasoline
engine may be off. The 12V battery will
receive power from the high-voltage
battery instead.
COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor Company
Electric and Hybrid-Electric
Vehicles Equipped With High
Voltage Batteries
(Vehicle Owner/Operator/General
Public)
Electric and Hybrid-Electric Vehicle
Considerations
In the event of damage or fire involving
an electric vehicle (EV) or
hybrid-electric vehicle (HEV):
• Always assume the high-voltage
battery and associated components
are energized and fully charged.
• Exposed electrical components, wires
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting/off-gassing high-voltage
battery vapors are potentially toxic and
flammable.
• Physical damage to the vehicle or
high-voltage battery may result in
immediate or delayed release of toxic,
flammable gases and fire.
Vehicle Information and General
Safety Practices
• Know the make and model of your
vehicle.
• Review the owner’s manual and
become familiar with your vehicle’s
safety information and recommended
safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself. Contact an authorized Ford
Dealer or vehicle manufacturer
representative for service.
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Roadside Emergencies
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
• Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle.
Always
• Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
• As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Remain a safe distance from the
vehicle and try to stay clear of the
smoke.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 50 feet (15
meters) of any structure or vehicle.
• Make sure that passenger and cargo
compartments remain ventilated (i.e.
open window, door or trunk).
• For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear
gurgling or bubbling from the
high-voltage battery.
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Roadside Emergencies
POST-CRASH ALERT SYSTEM
The system flashes the turn signal lamps
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the safety belt pretensioners.
The horn and lamps will turn off when:
• The hazard control button is pressed
• The panic button (if equipped) is
pressed on the remote entry
transmitter
• Your vehicle runs out of power
SPINOUT DETECTION
If your vehicle detects a spinout and it
comes to a stop, the hazard warning
flashers turn on. A spinout detected
message appears in the information
display. The message may not appear if
your vehicle runs out of power.
After your vehicle's hazard warning
flashers turn on, you can switch them off
by:
• Pressing the hazard warning flasher
button.
• Pressing the remote control unlock
button.
• Pressing the remote control panic
button.
• Switching the ignition on and off twice.
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Roadside Emergencies
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
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Customer Assistance
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle’s current odometer reading.
In some states, you must directly notify
Ford in writing before pursuing remedies
under your state’s warranty laws. Ford is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute
must be submitted to the BBB AUTO LINE
before taking action under the
Magnuson-Moss Warranty Act, or to the
extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18000 miles (29 000 km),
whichever occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair
of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
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Customer Assistance
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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Customer Assistance
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: expcac@ford.com
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: prcac@ford.com
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
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Customer Assistance
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia: 8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: menacac@ford.com
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing expcac@ford.com.
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’s
Manual
French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
E142557
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
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Customer Assistance
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada.
Transport Canada Contact Information
http://www.tc.gc.ca/eng/roadsafety/menu.htmWebsite
1–800–333–0510Phone
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Customer Assistance
FUSE SPECIFICATION CHART
Power Distribution Box
WARNINGS
Always disconnect the battery before
servicing high-current fuses.
To reduce risk of electrical shock,
always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs.
The power distribution box is located in
the engine compartment. It has
high-current fuses that protect your
vehicle's main electrical systems from
overloads.
If the battery has been disconnected and
reconnected, some features will need to
be reset. See Changing the 12V Battery
(page 259).
E144783
Protected componentsFuse amp ratingFuse or relay number
Wiper motor 2.
25A
3
1
Not used.—2
Rain sensor.
15A
1
3
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Blower motor relay.—4
Power point 3 - back of console.
20A
3
5
Not used.—6
Powertrain control module - vehicle power
1.
20A
1
7
Powertrain control module - vehicle power
2.
20A
1
8
Powertrain control module relay.—9
Power point 1 - driver front.
20A
3
10
Powertrain control module - vehicle power
4.
15A
2
11
Powertrain control module - vehicle power
3.
15A
2
12
Not used.—13
Not used.—14
Run-start relay.—15
Power point 2 - console.
20A
3
16
Transmission oil pump.
20A
3
17
Powertrain and hybrid powertrain control
module keep alive power.
10A
1
18
Run/start electronic power assist steering.
10A
1
19
Run-start lighting.
10A
1
20
Run-start transmission switch.
15A
1
21
HEV inverter.
Not used.—22
Run-start: blind spot information system,
Rear view camera, Adaptive cruise control,
Heads-up display.
15A
1
23
Shifter
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Run-start transmission oil pump.
10A
1
24
Run-start anti-lock brake system.
10A
2
25
Run-start powertrain control module.
10A
2
26
Fuel door solenoid.
10A
1
27
Not used.—28
Hybrid content vehicle power 5.
15A
1
29
Not used.—30
Not used.—31
HEV/PHEV pulse width modulated fan
relay.
—32
Not used.—33
Not used.—34
Charger fan.
15A
1
35
HEV battery electronic control module fan.
15A
1
36
Remote CD.
5A
1
37
Vacuum pump #1 relay.—38
Vacuum pump #2 relay.—39
Fuel pump relay.—40
Horn relay.—41
Not used.—42
Not used.—43
Not used.—44
Vacuum pump monitor.
5A
1
45
Charge port light ring.
10A
2
46
Brake on-off switch.
10A
2
47
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Horn.
20A
1
48
Air flow monitor.
5A
1
49
Not used.—50
Hybrid content vehicle power 1.
15A
2
51
Hybrid content vehicle power 2.
15A
2
52
Power seats.
10A
1
53
Hybrid content vehicle power 3.
10A
2
54
Hybrid content vehicle power 4.
10A
2
55
1
Micro fuse.
2
Dual micro fuse.
3
M-type fuse.
Power Distribution Box - Bottom
E145983
There are fuses located on the bottom of
the fuse box. To access the bottom of the
fuse box, do the following:
1. Release the two latches, located on
both sides of the fuse box.
2. Raise the inboard side of the fuse box
from the cradle.
3. Move the fuse box toward the center
of the engine compartment.
4. Pivot the outboard side of the fuse box
to access the bottom side.
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Fuses
E144949
Protected componentsFuse amp ratingFuse or relay number
Fuel pump feed.
30A
1
56
Not used.—57
Not used.—58
Vacuum pump relay.
40A
1
59
Pulse width modulated fan.
40A
1
60
Not used.—61
Body control module 1.
50A
2
62
Not used.—63
PHEV charger.
40A
1
64
Front heated seat.
20A
1
65
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Not used.—66
Body control module 2.
50A
2
67
Heated rear window.
40A
1
68
Anti-lock brake system valves.
30A
1
69
Passenger seat.
30A
1
70
Not used.—71
Panoramic roof #1.
30A
1
72
Rear heated seat.
20A
1
73
Driver seat module.
30A
1
74
Not used.—75
Transmission oil pump.
20A
1
76
iShifter
Front climate controlled seats.
30A
1
77
Trailer tow module.
40A
1
78
Blower motor.
40A
1
79
Power decklid.
30A
1
80
Inverter.
40A
1
81
Anti-lock brake system pump.
60A
2
82
Wiper motor 1.
25A
1
83
Not used.—84
Panoramic roof #2.
30A
1
85
1
M-type fuse.
2
J-type fuse.
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Fuses
Passenger Compartment Fuse
Panel
The fuse panel is located under the
instrument panel to the left of the steering
column.
Note: It may be easier to access the fuse
panel if you remove the finish trim piece.
E145984
Protected componentsFuse amp ratingFuse or relay number
Lighting (ambient, glove box, vanity, dome,
trunk).
10A
1
1
Memory seats.
7.5A
1
2
Lumbar.
Power mirror.
Driver door unlock.
20A
1
3
Not used (spare).
5A
1
4
Subwoofer amplifier.
20A
1
5
Heated seat relay coil.
10A
2
6
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Not used (spare).
10A
2
7
Not used (spare).
10A
2
8
Not used (spare).
10A
2
9
Keypad.
5A
2
10
Cell phone passport module.
Power decklid module.
Not used (spare).
5A
2
11
Climate control.
7.5A
2
12
Gear shift.
Steering wheel column.
7.5A
2
13
Instrument cluster.
Datalink logic.
Battery electronic control module.
10A
2
14
Datalink-gateway module.
10A
2
15
Child lock.
15A
1
16
Decklid release.
Tracking and blocking.
5A
2
17
Ignition.
5A
2
18
Push button start stop switch.
Passenger airbag disabled indicator.
7.5A
2
19
Transmission range control.
Adaptive headlamps.
7.5A
2
20
Humidity and in–car temperature sensor.
5A
2
21
Occupant classification sensor.
5A
2
22
Delayed Accessory (Power inverter logic,
Moonroof logic).
10A
1
23
Central lock unlock.
20A
1
24
Driver door (window, mirror).
30A
1
25
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Front passenger door (window, mirror).
30A
1
26
Moonroof.
30A
1
27
Amplifier.
20A
1
28
Rear driver side door (window).
30A
1
29
Rear passenger side door (window).
30A
1
30
Not used (spare).
15A
1
31
GPS.
10A
1
32
Voice control.
Display.
Adaptive cruise control.
Radio frequency receiver.
Radio.
20A
1
33
Active noise control.
Run-start (fuse #19, 20, 21, 22, 35, 36, 37,
circuit breaker).
30A
1
34
Restraints control module.
5A
1
35
Auto-dimming rear view mirror.
15A
1
36
All wheel drive.
15A
1
37
Heated steering wheel.
Not used (spare).30A38
1
Micro fuse.
2
Dual micro fuse.
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Fuses
CHANGING A FUSE
Fuses
WARNING
Always replace a fuse with one that
has the specified amperage rating.
Using a fuse with a higher amperage
rating can cause severe wire damage and
could start a fire.
E142430
If electrical components in the vehicle are
not working, a fuse may have blown. A
break in the fuse wire will indicate a blown
fuse. Check the appropriate fuses before
replacing any electrical components.
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Fuses
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 471).
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running.
1. Set the parking brake and shift to park
(P).
2. Block the wheels
OPENING AND CLOSING THE
HOOD
Opening the Hood
E142457
1. Inside the vehicle, pull the hood release
handle located under the left-hand
side of the instrument panel.
2. Slightly lift the hood.
3. Release the hood latch by pushing the
secondary release lever to your
right-hand side.
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Maintenance
E193263
4. Open the hood. Support the hood with
the strut.
Closing the Hood
1. Remove the hood strut from the catch
and secure it correctly after use.
2. Lower the hood and allow it to drop
under its own weight for the last
8–12 in (20–30 cm).
Note: Make sure that the hood is correctly
closed.
UNDER HOOD OVERVIEW
WARNING
The inverter system controller
contains various high-voltage
components that can cause serious
bodily harm or death. The inverter system
controller is not serviceable and should
never be touched, probed, or tampered
with.
Note: Do not attempt to service any of the
high-voltage components or wiring. For
easier identification, the high-voltage wiring
insulation is color coated orange.
E146046
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Maintenance
Engine coolant reservoir capA
Engine oil filler capB
Engine air cleaner coverC
Brake fluid reservoir capD
Power distribution boxE
Inverter system controllerF
Inverter system controller coolant reservoir capG
Engine oil dipstickH
Windshield washer fluid reservoir capI
ENGINE OIL DIPSTICK
A B
E169062
MINA
MAXB
ENGINE OIL CHECK
Check the level before starting the engine
and make sure that the level is between
the MIN and the MAX marks.
1. Make sure that your vehicle is on level
ground.
2. Switch the engine off and wait 10
minutes for the oil to drain into the oil
pan.
3. Remove the dipstick and wipe it with
a clean, lint-free cloth. Replace the
dipstick and remove it again to check
the oil level.
If the level is at the MIN mark, add oil
immediately.
Adding Engine Oil
Note: Do not remove the filler cap when
the engine is running.
Note: Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage.
E142732
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Maintenance
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 309).
3. Replace the filler cap. Turn it until you
feel a strong resistance.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
Action and descriptionMessage
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling
system can burn you badly. Also, you can
be burned if you spill coolant on hot engine
parts.
Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine
coolant could make it difficult to see
through the windshield.
To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure; steam and hot liquid can come
out forcefully when the cap is loosened
slightly.
Do not add coolant further than the
MAX mark.
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Engine Coolant and Inverter
System Controller Coolant
Your vehicle has two separate cooling
systems. One is for cooling the engine and
one is for cooling the inverter system
controller that is specific to the hybrid
operating system. The two systems
operate similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Scheduled Maintenance (page 471).
Note: Make sure that the level is between
the MIN and MAX marks on the engine
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See Adding Engine
Coolant in this chapter.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -30°F (-34°C) and -34°F
(-37°C).
Note: For best results, coolant
concentration should be tested with a
refractometer such as Robinair® Coolant
and Battery Refractometer 75240. We do
not recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Checking the Inverter System
Controller Coolant
When the engine is cold, check the
concentration and level of the inverter
system controller coolant at the intervals
listed in the scheduled maintenance
information. See Scheduled
Maintenance (page 471).
Note: Make sure that the level is between
the MIN and MAX marks on the inverter
system controller coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See Adding Inverter
System Controller Coolant in this chapter.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -30°F (-34°C) and -34°F
(-37°C).
Note: For best results, coolant
concentration should be tested with a
refractometer such as Robinair® Coolant
and Battery Refractometer 75240. We do
not recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Adding Coolant
Note: Do not use stop leak pellets, cooling
system sealants, or additives as they can
cause damage to the cooling or heating
systems. This damage would not be covered
under your vehicle’s warranty.
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Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
Note: It is very important to use prediluted
coolant meeting the Ford specification in
order to avoid plugging the small coolant
passageways. Use of concentrated coolant
and water may cause coolant passageway
plugging and void the warranty. See
Capacities and Specifications (page 309).
• Do not mix different colors or types of
coolant in your vehicle. Make sure the
correct coolant is used. Mixing of
coolants may harm your cooling
system. The use of an improper coolant
may harm the engine, inverter system
controller, and cooling system
components and may void the
warranty.
• In case of emergency, a large amount
of water without engine coolant may
be added to the engine cooling system
in order to reach a vehicle service
location. In this instance, the engine
cooling system must be drained,
chemically cleaned with Motorcraft
Premium Cooling System Flush, and
refilled with prediluted engine coolant
as soon as possible. Water alone
(without engine coolant) can cause
engine damage from corrosion,
overheating, or freezing. DO NOT use
this method for the inverter system
controller cooling system. The inverter
system controller cooling system
operates close to ambient
temperature, and is susceptible to
freezing in any subfreezing environment
in the absence of coolant.
• Do not use alcohol, methanol, brine or
any engine coolants mixed with alcohol
or methanol antifreeze (coolant).
Alcohol and other liquids can cause
engine damage from overheating or
freezing.
• Do not add extra inhibitors or additives
to the coolant. These can be harmful
and compromise the corrosion
protection of the engine coolant.
Adding Engine Coolant
1. Unscrew the engine coolant reservoir
cap slowly. Any pressure will escape
as you unscrew the cap.
2. Use a funnel to add prediluted engine
coolant to the engine coolant reservoir.
Make sure that the level is between the
MIN and MAX marks on the engine
coolant reservoir. Use prediluted engine
coolant meeting the Ford specification.
See Capacities and Specifications
(page 309).
3. Close the engine coolant reservoir cap.
Whenever you add coolant, check the
coolant level in the engine coolant reservoir
the next few times you drive the vehicle. If
necessary, add enough prediluted engine
coolant to bring the engine coolant level
to the proper level.
Adding Inverter System Controller
Coolant
1. Open the inverter system controller
coolant reservoir cap.
2. Use a funnel to add prediluted coolant
to the inverter system controller
coolant reservoir. Make sure that the
level is between the MIN and MAX
marks on the inverter system controller
coolant reservoir. Use prediluted
coolant meeting the Ford specification.
See Capacities and Specifications
(page 309).
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3. Close the inverter system controller
coolant reservoir cap.
Whenever you add coolant, check the
coolant level in the inverter system
controller coolant reservoir the next few
times you drive the vehicle. If necessary,
add enough prediluted coolant to bring the
inverter system controller coolant level to
the proper level.
Recycled Engine Coolant
Ford Motor Company does not recommend
the use of recycled engine coolant since a
Ford-approved recycling process is not yet
available.
Used engine coolant should be disposed
of in an appropriate manner. Follow your
community’s regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to have an
authorized Ford dealer increase the
coolant concentration above 50%.
• A coolant concentration of 60% will
provide improved freeze point
protection. Engine coolant
concentrations above 60% will
decrease the overheat protection
characteristics of the engine coolant
and may cause engine damage.
If you drive in extremely hot climates:
• It may be necessary to have an
authorized Ford dealer decrease the
coolant concentration to 40%.
• A coolant concentration of 40% will
provide improved overheat protection.
Engine coolant concentrations below
40% will decrease the freeze and
corrosion protection characteristics of
the engine coolant and may cause
engine damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant
meeting the Ford specification for
optimum cooling system and engine
protection.
What You Should Know About Fail-
Safe Cooling
If the engine coolant supply is depleted,
this feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The “fail-safe”
distance depends on ambient
temperatures, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge will move to
the red (hot) area and:
The coolant temperature
warning light will illuminate.
The service engine soon
indicator will illuminate.
If the engine reaches a preset
over-temperature condition, the engine
will automatically switch to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs the vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine will
completely shut down, causing steering
and braking effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage.
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When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long
as necessary to bring your vehicle to rest
in a safe location and seek immediate
repairs. When in fail-safe mode, your
vehicle will have limited power, will not be
able to maintain high-speed operation, and
may completely shut down without
warning, potentially losing engine power,
power steering assist, and power brake
assist, which may increase the possibility
of a crash resulting in serious injury.
Never remove the coolant reservoir
cap while the engine is running or hot.
Note: Driving the vehicle without repairing
the engine problem increases the chance of
engine damage. Take your vehicle to an
authorized dealer as soon as possible.
You have limited engine power when in the
fail-safe mode, so drive the vehicle with
caution. The vehicle will not be able to
maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely
possible and turn off the engine.
2. Arrange for the vehicle to be taken to
an authorized dealer.
3. If this is not possible, wait a short
period for the engine to cool.
4. Check the coolant level and replenish
if low.
5. Re-start the engine and take your
vehicle to an authorized dealer.
AUTOMATIC TRANSMISSION
FLUID CHECK
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid at the
correct service interval. Your transmission
does not consume fluid. However, the fluid
level should be checked if the transmission
is not working properly, (i.e., if the
transmission slips or shifts slowly) or if you
notice some sign of fluid leakage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating range;
there is no need to add fluid. If the fluid
levels are outside of the normal operating
range, the performance of the system
could be compromised; seek service from
your authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
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WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See Capacities and
Specifications (page 309).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide proper
ventilation.
WARNINGS
When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the
vent caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
battery with a battery carrier or with your
hands on opposite corners.
Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately.
E168357
Your 12-volt battery is located in the
left-hand side of the luggage
compartment. Remove the door to gain
access to the 12V battery.
Your vehicle is equipped with a Motorcraft
maintenance-free battery which normally
does not require additional water during
its life of service.
Note: If your battery has a cover or a shield,
make sure you reinstall it after you have
cleaned or replaced the battery.
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Note: See an authorized dealer for low
voltage battery access, testing, or
replacement.
When a low-voltage battery replacement
is necessary, see an authorized dealer to
replace the low-voltage battery with a Ford
recommended replacement low-voltage
battery that matches the electrical
requirements of the vehicle
To ensure proper operation of the battery
management system (BMS), do not allow
a technician to connect any electrical
device ground connection directly to the
low-voltage battery negative post. A
connection at the low-voltage battery
negative post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note: If a person adds electrical or
electronic accessories or components to the
vehicle, the accessories or components may
adversely affect the low-voltage battery
performance and durability and could affect
the performance of other electrical systems
in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
check the battery cables for corrosion and
they are tightly fastened to the battery
terminals.
If you see any corrosion on the battery
terminals, remove the battery cables from
the terminals and clean with a wire brush.
You can neutralize the acid with a solution
of baking soda and water.
When a battery replacement is required,
then you should only replace it with a Ford
recommended replacement battery that
matches the electrical requirements of the
vehicle.
Because your vehicle’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low-voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. The clock and radio station
presets are also maintained in memory by
power from the low-voltage battery. These
settings are erased when a technician
disconnects and connects the low-voltage
battery.
Complete the following procedure in order
to restore the settings:
1. With the vehicle at a complete stop,
set the parking brake.
2. Shift the transmission into P (Park)
3. Turn off all accessories.
4. Step on the brake pedal and start the
vehicle.
5. Run the engine until it reaches normal
operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 317). Reset the power
windows bounce-back feature. See
Windows and Mirrors (page 84).
Reset the radio station presets. See
Audio System (page 317).
6. Allow the engine to idle for at least one
minute. If the engine turns off, step on
the accelerator to start the engine.
7. While the engine is running, step on the
brake pedal and shift the transmission
to N.
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 10 miles (16
kilometers) to completely relearn the
idle and fuel trim strategy.
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Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Note: Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for disposal.
Call your local authorized recycling center
to find out more about recycling automotive
batteries.
Note: It is recommended that the negative
battery cable terminal be disconnected from
the battery if you plan to store your vehicle
for an extended period of time.
CHECKING THE WIPER
BLADES
E142463
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES
The wiper arms can be manually moved
when the ignition is off. This allows for ease
of blade replacement and cleaning under
the blades.
E129990
1
1
2
1. Pull the wiper blade and arm away
from the glass.
2. Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back to the windshield. The wiper arms will
automatically return to their normal position
when the ignition is turned on.
Replace wiper blades at least once per
year for optimum performance.
Poor wiper quality can be improved by
cleaning the wiper blades and the
windshield.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer.
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Headlamp Aiming Target
E142592
8 feet (2.4 meters)A
Center height of lamp to groundB
25 feet (7.6 meters)C
Horizontal reference lineD
Vertical Aim Adjustment Procedure
1. Park the vehicle directly in front of a
wall or screen on a level surface,
approximately 25 feet (7.6 meters)
away.
2. Measure the height of the headlamp
bulb center from the ground and mark
an 8 foot (2.4 meter) horizontal
reference line on the vertical wall or
screen at this height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to
illuminate the wall or screen and open
the hood.
E142465
4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp will need to be adjusted.
E145594
5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to adjust the vertical aim of the
headlamp. The horizontal edge of the
brighter light should touch the
horizontal reference line.
6. Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for this
vehicle and is not adjustable.
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REMOVING A HEADLAMP
E159693
Note: To remove push pins, use a
flat-bladed screwdriver to pull up the center
release pin.
1. Make sure the headlamp control is in
the off position and open the hood.
2. Remove the six push pins securing the
front fascia to the front trim cover.
3. Remove the three bumper cover upper
screws using a flat-bladed screwdriver.
4. Remove the push pin at the inboard
side of the headlamp you are servicing.
E159694
5. Remove the two screws securing the
headlamp using a flat-bladed
screwdriver.
E159695
6. Remove the lower three wheel housing
fasteners by turning them
counterclockwise.
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E159696
7. Remove the two outmost front bumper
cover lower fasteners, only on the side
of the headlamp you are servicing, by
turning them counterclockwise.
E159697
8. Separate the front bumper cover from
the fender by gently pulling the front
bumper cover to the outside of the
vehicle 1.2 inches (3 centimeters).
E159698
9. From the front of the vehicle, gently
pull the front bumper cover forward 4
inches (10 centimeters) by grasping it
next to the headlamp to be serviced
and in the lower front of the wheel
opening.
E159699
10. Gently pull the headlamp assembly
outward to disengage it from the
lower fixing point.
11. Carefully lift the headlamp and
remove it from the vehicle.
12. Disconnect the electrical connector
from the headlamp assembly by
pushing the release tab on the
connector.
CHANGING A BULB
WARNINGS
Switch all of the lamps and the
ignition off. Failure to follow this
warning could result in serious
personal injury.
Bulbs become hot when in use. Let
them cool down before you remove
them.
Use the correct specification bulb. See
Bulb Specification Chart (page 266).
Install in the reverse order unless otherwise
stated.
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Headlamp
You must remove the headlamp assembly
prior to replacing any bulb. See Removing
a Headlamp (page 263).
A
B
C
D
E159753
Front side lamp.A
High beam.B
Low beam.C
Front direction indicator.D
Front Side Lamp
1. Remove the headlamp.
2. Remove the cover.
3. Remove the bulb holder by pulling it
straight out.
4. Remove the bulb by pulling it straight
out.
Front Direction Indicator
1. Remove the headlamp.
2. Turn the bulb holder counterclockwise
and remove it.
Note: You cannot separate the bulb from
the bulb holder.
Headlamp Low Beam
1. Remove the headlamp.
2. Remove the cover.
3. Turn the bulb holder counterclockwise
and remove it.
4. Disconnect the electrical connector.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder.
Headlamp High Beam
1. Remove the headlamp.
2. Remove the cover.
3. Turn the bulb holder counterclockwise
and remove it.
4. Disconnect the electrical connector.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder.
High-Intensity Discharge Headlamps
These lamps operate at a high voltage. See
an authorized dealer if they fail.
LED Lamps
LED lamps are not serviceable items. See
an authorized dealer if they fail.
The following lamps are LED:
• Brake and rear lamps.
• Central high mounted brake lamp.
• Daytime running lamps.
• Rear direction indicators.
• Side direction indicators.
Reverse Lamp
1. Carefully remove the luggage
compartment trim panel.
2. Remove the wing nut.
3. Gently pull the lamp assembly away
from the vehicle.
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E145779
4. Turn the bulb holder counterclockwise
and remove the bulb holder.
E145780
5. Remove the bulb from the bulb holder.
Replacing the License Plate Lamp
Bulb
3
2
1
E72789
1. Carefully release the spring clip.
2. Remove the lamp.
3. Remove the bulb.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized “D.O.T.” for
North America to make sure they have the
proper lamp performance, light brightness,
light pattern, and safe visibility. The correct
bulbs will not damage the lamp assembly
or void the lamp assembly warranty and
will provide quality bulb illumination time.
Trade nameFunction
H7LL*Headlamp high beam (Halogen)
H11LL*Headlamp low beam (Halogen)
LED*Side marker lamp - front
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Trade nameFunction
W5W*Park lamp - front
PWY24W*Turn lamp - front
H11*Fog lamp - front
LED*Tail and brake lamp - high series
LED*Tail and brake lamp - low series
921Reverse lamp
LED*Turn lamp - rear - high series
LED*Turn lamp - rear - low series
LED*Side marker lamp - rear
W5WLicense plate lamp
W5W or LED***Trunk lamp
LED*High-mount brake lamp
LED*Side repeater lamp
LED*Interior lamp
*To replace these bulbs, see your authorized dealer.
To replace all instrument panel bulbs, see your authorized dealer.
**If so equipped.
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CHANGING THE ENGINE AIR
FILTER
WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running.
When changing the air filter element, use
only the air filter element listed. See
Capacities and Specifications (page
309).
Change the air filter element at the proper
interval. See Scheduled Maintenance
(page 471).
Note: Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may be
void for any damage to the engine if the
correct air filter element is not used.
E146048
1. Loosen the 5 bolts on the air cleaner
cover.
2. Remove the air cleaner cover.
3. Remove the engine air filter element
from the engine air cleaner assembly.
4. Wipe any dirt or debris from the air filter
housing and cover to make sure no dirt
gets in the engine and to make sure you
have a good seal.
5. Install the new engine air filter element
to the engine air cleaner assembly.
6. Install the air cleaner cover.
7. Tighten the 5 bolts to the air cleaner
cover.
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GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has
many quality products available to clean
your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
• Motorcraft Bug and Tar Remover
(ZC-42)
• Motorcraft Custom Bright Metal
Cleaner (ZC-15)
• Motorcraft Detail Wash (ZC-3-A)
• Motorcraft Dusting Cloth (ZC-24)
• Motorcraft Engine Shampoo and
Degreaser (U.S. only) (ZC-20)
• Motorcraft Engine Shampoo (Canada
only) (CXC-66-A)
• Motorcraft Multi-Purpose Cleaner
(Canada only) (CXC-101)
• Motorcraft Premium Glass Cleaner
(Canada only) (CXC-100)
• Motorcraft Premium Quality
Windshield Washer Fluid (Canada
only) [CXC-37-(A, B, D or F)]
• Motorcraft Premium Windshield Wash
Concentrate with Bitterant (U.S. only)
(ZC-32-B2)
• Motorcraft Professional Strength
Carpet & Upholstery Cleaner (ZC-54)
• Motorcraft Premium Leather and Vinyl
Cleaner (ZC-56)
• Motorcraft Spot and Stain Remover
(U.S. only) (ZC-14)
• Motorcraft Ultra-Clear Spray Glass
Cleaner (ZC-23)
• Motorcraft Wheel and Tire Cleaner
(ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, we recommend Motorcraft
Detail Wash.
• Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when is hot to
the touch, or during strong or direct
sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover.
• Remove any exterior accessories, for
example antennas, before entering a
car wash.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Exterior Chrome Parts
• Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer’ s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
• Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
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Vehicle Care
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Do not use a commercial or high-pressure
sprayer on the surface or edge of stripes
and graphics. This can damage them and
cause the edges to peel away from the
vehicle surface.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free of debris or foreign
material.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’ s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
• Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
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Vehicle Care
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle’s safety belts,
as these actions may weaken the
belt webbing.
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision.
For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
• Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
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Vehicle Care
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 272).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a
clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and
water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a
clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (If
Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use Motorcraft Premium
Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
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Vehicle Care
You should:
• Remove dust and loose dirt with a
vacuum cleaner.
• Clean and treat spills and stains as
soon as possible.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle’s color. Your vehicle
color code is printed on a sticker on the
front, left-hand side door jamb. Take your
color code to your authorized dealer to
make sure you get the correct color.
Before repairing minor paint damage, use
a cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Always read the instructions before using
cleaning products.
CLEANING THE ALLOY
WHEELS
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
Note: Some automatic car washes may
cause damage to the finish on your wheel
rims and covers.
Note: Industrial-strength or heavy-duty
cleaners in combination with brush agitation
to remove brake dust and dirt, could wear
away the clear coat finish over a period time.
Note: Do not use hydrofluoric acid-based
or high caustic-based wheel cleaners, steel
wool, fuels or strong household detergents.
Note: If you intend parking your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This will reduce the risk of increased
corrosion of the brake discs.
Alloy wheels and wheel covers are coated
with a clear coat paint finish. To maintain
their condition we recommend that you:
• Clean the wheels weekly using
Motorcraft Wheel and Tire Cleaner.
Apply using manufacturer's
instructions.
• Use a sponge to remove heavy
deposits of dirt and brake dust
accumulation.
• Rinse thoroughly with a strong stream
of water when you have completed the
cleaning process.
• To remove tar and grease, use
Motorcraft Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all motor vehicles
and their components for reliable, regular
driving. Under various conditions,
long-term storage may lead to degraded
engine performance or failure unless you
use specific precautions to preserve engine
components.
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Vehicle Care
General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If you store vehicles outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if you
store it in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel System
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling System
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
12V Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if you disconnect the battery
cables.
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Vehicle Care
We recommend the following options for
your plug-in vehicle:
• Leave your vehicle plugged in. The 12V
battery maintains power if left plugged
in. However, this periodically uses
electricity from the household outlet.
• Connect a battery charger to your 12V
battery and leave it on a continuous,
slow charge.
• Disconnect the 12V battery. If your 12V
battery is located in the luggage
compartment, do not fully shut the
luggage compartment after
disconnecting the 12V battery. Only
leave the luggage compartment open
if your vehicle is stored in a locked
location.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure you cover all linkages,
cables, levers and pins under your
vehicle with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant
and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the 12-volt battery, clean
the cable ends and inspect.
Contact an authorized dealer if you have
any concerns or issues.
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Vehicle Care
TEMPORARY MOBILITY KIT
Type 1
Note: The temporary mobility kit canister
contains enough sealant compound for one
tire repair only. See your authorized Ford
dealer for additional replacement sealant
canisters.
The kit is located under the load floor of
the trunk. The kit consists of an air
compressor to inflate the tire and a sealing
compound in a canister that will effectively
seal most punctures caused by nails or
similar objects. This kit will provide a
temporary tire repair allowing you to drive
your vehicle up to 120 mi (200 km) at a
maximum speed of 50 mph (80 km/h) to
reach a tire service location.
E144618
Air compressor (inside)A
Diverter knobB
On and off buttonC
Air pressure gaugeD
Sealant bottle and canisterE
Sealant filling clear tubeF
Sealant tube - tire valve
connector
G
Yellow cap toolH
Air compressor hoseI
Air hose -tire valve connectorJ
Accessory power plugK
Casing/housingL
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Wheels and Tires
General Information
WARNING
Failure to follow these guidelines
could result in an increased risk of
loss of vehicle control, injury or death.
Note: Do not use the kit if a tire has become
severely damaged by driving the vehicle with
a tire that has insufficient air pressure. Only
punctured areas located within the tire tread
can be sealed with the kit.
Do not attempt to repair punctures larger
than 0.24 in (6 mm) or damage to the tire's
sidewall. The tire may not completely seal.
Loss of air pressure may adversely affect
tire performance. For this reason:
Note: Do not drive the vehicle above
50 mph (80 km/h).
Note: Do not drive further than 120 mi
(200 km). Drive only to the closest
authorized Ford dealer or tire repair shop to
have your tire inspected.
• Drive carefully and avoid abrupt
steering maneuvers.
• Periodically monitor tire inflation
pressure in the affected tire. If the tire
is losing pressure, have the vehicle
towed.
• Read the information in the Tips for
Use of the Kit section to make sure safe
operation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
• Read all instructions and cautions fully.
• Before operating the kit, make sure
your vehicle is safely off the road and
away from moving traffic. Turn on the
hazard lights.
• Always set the parking brake to ensure
the vehicle does not move
unexpectedly.
• Do not remove any foreign objects,
such as nails or screws, from the tire.
• When using the kit, leave the engine
running (only if the vehicle is outdoors
or in a well-ventilated area) so the
compressor does not drain the vehicle
battery.
• Do not allow the compressor to
operate continuously for more than 15
minutes. This will help prevent the
compressor from overheating.
• Never leave the kit unattended when
it is operating.
• Sealant compound contains latex.
Make sure that you use the non-latex
gloves provided to avoid an allergic
reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between -22°F (-30°C)
and 158°F (70°C).
• Only use the sealing compound before
the use by date. The use by date is on
the lower right hand corner of the label
located on the sealant canister
(bottle). Check the use by date
regularly and replace the canister after
four years.
• Do not store the kit unsecured inside
the passenger compartment of the
vehicle as it may cause injury during a
sudden stop or crash. Always store the
kit in its original location.
• After sealant use, the tire pressure
monitoring system sensor and valve
stem on the wheel must be replaced
by an authorized Ford dealer.
• When inflating a tire or other objects,
use the black air hose only. Do not use
the transparent hose which is designed
for sealant application only.
• Operating the kit could cause an
electrical disturbance in radio, CD, and
DVD player operation.
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Wheels and Tires
What to do when a Tire Is
Punctured
A tire puncture within the tire tread area
can be repaired in two stages with the kit.
• In the first stage, the tire will be
reinflated with a sealing compound
and air. After the tire has been
reinflated, you will need to drive the
vehicle a short distance 4 mi (6 km) to
distribute the sealant in the tire.
• In the second stage, you will need to
check the tire pressure and adjust, if
necessary, to the vehicle tire inflation
pressure.
First Stage: Reinflating the Tire
with Sealing Compound and Air
WARNINGS
Do not stand directly over the kit
while inflating the tire. If you notice
any unusual bulges or deformations
in the tire sidewall during inflation, stop
and call roadside assistance.
If the tire does not inflate to the
recommended tire pressure within
15 minutes, stop and call roadside
assistance.
Preparation: Park the vehicle in a safe, level
and secure area, away from moving traffic.
Turn the hazard lights on. Apply the parking
brake and turn the engine off. Inspect the
flat tire for visible damage.
Sealant compound contains latex. To
avoid any allergic reactions, use the
non-latex gloves located in the accessory
box on the underside of the kit housing.
Do not remove any foreign object that has
pierced the tire. If a puncture is located in
the tire sidewall, stop and call roadside
assistance.
1. Remove the valve cap from the tire
valve.
2. Unwrap the clear tube from the
compressor housing.
3. Remove the tube cap and fasten the
metal connector of the tube to the tire
valve, turning clockwise. Make sure the
connection is tightly fastened.
E144619
4. Plug the power cable into the 12-volt
power point in the vehicle.
5. Remove the warning sticker found on
the canister and place it on the top of
the instrument panel or the center of
the dash.
6. Start the vehicle only if the vehicle is
outdoors or in a well-ventilated area.
E144924
7. Push and turn dial (A)
counterclockwise to the sealant
position. Turn on the kit by pressing the
on/off button (B).
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Wheels and Tires
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8. Inflate the tire to the pressure specified
by the tire label located on the driver
door or the door jamb area. While the
sealant compound is being pumped
into the tire, the air pressure gauge will
indicate a pressure above the actual
tire pressure. This is normal and should
be no reason for concern. The pressure
gauge will provide a correct tire
pressure reading after about 30
seconds of operation. The tire pressure
has to be checked with the compressor
in the off position to get an accurate
tire pressure reading.
9. When the recommended tire pressure
is reached, turn off the kit by pressing
the on/off button. Disconnect the kit
from the tire valve and the power point.
Re-install the valve cap on the tire
valve, place the tube cap on the metal
connector, and return the kit to the
stowage area
10. Immediately and cautiously, drive the
vehicle 4 miles (6 kilometers) to
distribute the sealant evenly inside
the tire. Do not exceed 50 mph (80
km/h).
11. After 4 miles (6 kilometers), stop and
check the tire pressure. See Second
stage: Checking tire pressure.
Note: If you experience any unusual
vibration, ride disturbance or noise while
driving, reduce your speed until you can
safely pull off to the side of the road to call
for roadside assistance. Note: Do not
proceed to the second stage of this
operation.
Second Stage: Checking Tire
Pressure
WARNINGS
If you are proceeding from the First
stage: Re–inflating the tire with
sealing compound and air section
and have injected sealant in the tire and
the pressure is below 20 psi (1.4 bar), stop
and call roadside assistance. If tire
pressure is above 20 psi (1.4 bar), continue
to the next step.
The power plug may get hot after use
and should be handled carefully
while unplugging.
Check the air pressure of your tires as
follows:
1. Remove the valve cap from the tire
valve.
2. Unhook the black hose from the side
of the compressor and fasten firmly on
the valve stem by turning clockwise.
3. Push and turn the dial clockwise to the
air position. Turn on the kit by pressing
the on button.
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Wheels and Tires
E144622
4. Adjust the tire to the recommended
inflation pressure from the tire label
located on the driver door or door jamb
area. The tire pressure has to be
checked with the compressor in the
OFF position to get the correct tire
pressure reading.
5. Turn the compressor off by pressing
the on/off button.
6. When the tire pressure reading with the
compressor in the off position is
correct, disconnect the hose, re-install
the valve cap on the tire valve, unplug
the compressor, and return the kit to
the stowage area.
What to do after the Tire has been
Sealed
After using the kit to seal your tire, you will
need to replace the sealant canister and
clear tube (hose). You can obtain and
replace sealing compound and spare parts
at an authorized Ford dealer or tire dealer.
Empty sealant bottles may be disposed of
at home. However, liquid residue from the
sealing compound should be disposed by
your local Ford Motor Company dealer or
tire dealer, or in accordance with local
waste disposal regulations.
Note: After the sealing compound has been
used, the maximum vehicle speed is 50 mph
(80 km/h) and the maximum driving
distance is 120 mi (200 km). The sealed tire
should be inspected immediately.
Note: After sealant use, the tire pressure
monitoring system sensor and valve stem
on the wheel must be replaced by an
authorized Ford dealer.
You can check the tire pressure any time
within the 120 mi (200 km) by performing
the procedure from Second stage:
Checking tire pressure listed previously.
Removal of the sealant canister from
the kit
E144623
1. Unwrap the clear tube from the
compressor housing.
E144624
2. Locate the yellow cap at the end of the
clear tube.
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E144625
3. Using the yellow cap tool, press the tab
located on the kit compressor housing
while pulling up on the sealant canister.
Installation of the sealant canister to
the kit
E144626
1. Align the sealant canister with the kit
housing.
E161567
2. Once aligned, seat the sealant canister
by lightly pushing down until you hear
an audible click.
E144628
3. Wrap the clear tube around the
compressor housing.
Note: If you experience any difficulties with
the removal or installation of the sealant
canister, consult your Ford Motor Company
authorized dealer for assistance.
E144629
Be sure to check the sealant compound's
use by date regularly. The use by date is
on the lower right hand corner of the label
located on the sealant canister (bottle).
The sealant canister should be replaced
after four years of non-use.
Type 2
Note: The temporary mobility kit contains
enough sealant compound in the canister
for one tire repair only. See your authorized
Ford dealer for replacement sealant
canisters.
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Wheels and Tires
The kit is located under the load floor in
the trunk. The kit consists of an air
compressor to re-inflate the tire and a
canister of sealing compound that will
effectively seal most punctures caused by
nails or similar objects. This kit will provide
a temporary tire repair allowing you to drive
your vehicle up to 120 (200 km) at a
maximum speed of 50 mph (80 km/h) to
reach a tire service location.
E175977
Air compressor (inside)A
Selector switchB
On and off buttonC
Air pressure gaugeD
Sealant bottle and canisterE
Dual purpose hose: air and repairF
Tire valve connectorG
Accessory power plugH
Casing/housingI
Bike/raft/sports ball adaptersJ
General Information
WARNING
Failure to follow these guidelines
could result in an increased risk of
loss of vehicle control, injury or death.
Note: Do not use the kit if a tire has become
severely damaged. Only punctures located
within the tire tread can be sealed with the
kit.
Do not attempt to repair punctures larger
than ¼ inch (6 millimeters) or damage to
the tire's sidewall. The tire may not
completely seal.
Loss of air pressure may adversely affect
tire performance. For this reason:
Note: Do not drive the vehicle above
50 mph (80 km/h).
Note: Do not drive further than 120 mi
(200 km). Drive only to the closest
authorized Ford dealer or tire repair shop to
have your tire inspected.
• Drive carefully and avoid abrupt
steering maneuvers.
• Periodically monitor tire inflation
pressure in the affected tire; if the tire
is losing pressure, have the vehicle
towed.
• Read the information in the Tips for
Use of the Kit section to make sure safe
operation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
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• Read all instructions and cautions fully.
• Before operating the kit, make sure
your vehicle is safely off the road and
away from moving traffic. Turn on the
hazard lights.
• Always set the parking brake to ensure
the vehicle doesn't move unexpectedly.
• Do not remove any foreign objects,
such as nails or screws, from the tire.
• When using the kit, leave the engine
running (only if the vehicle is outdoors
or in a well-ventilated area) so the
compressor does not drain the
vehicle's battery.
• Do not allow the compressor to
operate continuously for more than 15
minutes. This will help prevent the
compressor from overheating.
• Never leave the kit unattended during
operation.
• Sealant compound contains latex.
Those with latex sensitivities should
use appropriate precautions to avoid
an allergic reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between -22°F (-30°C)
and 158°F (70°C).
• Only use the sealing compound before
the use-by date. The use-by date is on
a label on the sealant canister and can
be seen through the rectangular
viewing window on the bottom of the
compressor. Check the use-by date
regularly and replace the canister after
four years of non-use.
• Do not store the kit unsecured inside
the passenger compartment of the
vehicle as it may cause injury during a
sudden stop or crash. Always store the
kit in its original location.
• After sealant use, the tire pressure
monitoring system sensor and valve
stem on the wheel must be replaced
by an authorized Ford dealer.
• Operating the kit could cause an
electrical disturbance in radio, CD, and
DVD player operation.
E175978
* When inflation only is required
for a tire or other objects, the
selector must be in the Air
position.
What to do when a Tire Is
Punctured
A tire puncture within the tire's tread area
can be repaired in two stages with the kit.
• In the first stage, the tire will be
reinflated with a sealing compound
and air. After the tire has been inflated,
you will need to drive the vehicle a
short distance (about 4 miles [6
kilometers]) to distribute the sealant
in the tire.
• In the second stage, you will need to
check the tire pressure and adjust, if
necessary, to the vehicle's specified
tire inflation pressure.
First Stage: Reinflating the Tire
with Sealing Compound and Air
WARNINGS
Do not stand directly over the kit
while inflating the tire. If you notice
any unusual bulges or deformations
in the tire's sidewall during inflation, stop
and call roadside assistance.
If the tire does not inflate to the
recommended tire pressure within
15 minutes, stop and call roadside
assistance.
Do not run the engine during kit
operation unless the vehicle is
outdoors or in a well-ventilated area.
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Preparation: Park the vehicle in a safe, level
and secure area, away from moving traffic.
Turn the hazard lights on. Apply the parking
brake and turn the engine off. Inspect the
flat tire for visible damage.
Sealant compound contains latex. Use
appropriate precautions to avoid any
allergic reactions.
Do not remove any foreign object that has
pierced the tire. If a puncture is located in
the tire sidewall, stop and call roadside
assistance.
1. Remove the valve cap from the tire
valve.
2. Unwrap the dual purpose hose (black
tube) from the back of the compressor
housing.
3. Fasten the hose to the tire valve by
turning the connector clockwise.
Tighten the connection securely.
E175979
4. Plug the power cable into the 12-volt
power point in the vehicle.
5. Remove the warning sticker found on
the casing/housing and place it on the
top of the instrument panel or the
center of the dash.
6. Start the vehicle leave the engine
running so the compressor does not
drain the vehicle’s battery.
E175981
7. Turn dial (A) clockwise to the sealant
position. Turn the kit on by pressing the
on/off button (B).
8. Inflate the tire to the pressure listed on
the tire label located on the driver's
door or the door jamb area. The initial
air pressure gauge reading may indicate
a value higher than the label pressure
while the sealing compound is being
pumped into the tire. This is normal and
should be no reason for concern. The
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pressure gauge reading will indicate
the tire inflation pressure after about
30 seconds of operation. The final tire
pressure should be checked with the
compressor turned OFF in order to get
an accurate pressure reading.
E175982
9. When the recommended tire pressure
is reached, turn off the kit, unplug the
power cable, and disconnect the hose
from the tire valve. Re-install the valve
cap on the tire valve and return the kit
to the stowage area.
10. Immediately and cautiously, drive the
vehicle 4 miles (6 kilometers) to
distribute the sealant evenly inside
the tire. Do not exceed 50 mph (80
km/h).
11. After 4 miles (6 kilometers), stop and
check the tire pressure. See Second
stage: Checking tire pressure.
Note: If you experience any unusual
vibration, ride disturbance or noise while
driving, reduce your speed until you can
safely pull off to the side of the road to call
for roadside assistance. Note: Do not
proceed to the second stage of this
operation.
Second Stage: Checking Tire
Pressure
WARNINGS
If you are proceeding from the First
Stage: Re-inflating the Tire with
Sealing Compound and Air section
and have injected sealant in the tire and
the pressure is below 20 psi (1.4 bar),
continue to the next step.
The power plug may get hot after use
and should be handled carefully
while unplugging.
Check the air pressure of your tires as
follows:
E175983
1. Remove the valve cap from the tire
valve.
2. Firmly screw the air compressor hose
onto the valve stem by turning
clockwise.
3. Push and turn the dial clockwise to the
air position.
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4. If required, turn on the compressor and
adjust the tire to the recommended
inflation pressure shown on the tire
label located on the driver's door or
door jamb area. The tire pressure
should be checked with the
compressor turned OFF in order to get
an accurate pressure reading.
5. Unplug the hoses, re-install the valve
cap on the tire and return the kit to the
stowage area.
What to do after the Tire has been
Sealed
After using the kit to seal your tire, you will
need to replace the sealant canister.
Sealant canisters and spare parts can be
obtained at an authorized Ford dealer.
Empty sealant canisters may be disposed
of at home. However, canisters still
containing liquid sealant should be
disposed of by your local authorized Ford
dealer or tire dealer, or in accordance with
local waste disposal regulation.
Note: After the sealing compound has been
used, the maximum vehicle speed is 50 mph
(80 km/h) and the maximum driving
distance is 120 mi (200 km). The sealed tire
should be inspected immediately.
You can check the tire pressure any time
within the 120 mi (200 km) by performing
the steps listed previously in the Second
stage: Checking Tire Pressure procedure.
Removal of the sealant canister from
the kit
E175984
1. Unwrap the dual purpose hose (black
tube) from the compressor housing.
E175985
2. Unwrap the power cord.
E175986
3. Remove the back cover.
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E175987
4. Rotate the sealant canister up 90
degrees and pull away from
casing/housing to remove.
Installation of the sealant canister to
the kit
1. With the canister held perpendicular
to the housing, insert the canister
nozzle into the connector and push
until seated.
2. Rotate the canister 90 degrees down
into the housing/casing.
E175988
3. Snap the back cover back into place.
E175989
4. Wrap the dual purpose hose (black
tube) around the channel on the
bottom of the housing/casing.
E175990
5. Wrap the power cord around the
housing and stow the accessory power
plug into its storage area.
Note: If you experience any difficulties with
the removal or installation of the sealant
canister, consult your authorized Ford dealer
for assistance.
Be sure to check the sealant compound’s
use-by date regularly. The use-by date is
on a label located on the sealant canister
and can be seen through the rectangular
viewing window on the bottom of the kit.
The sealant canister should be replaced
after four years of non-use.
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TIRE CARE
Information About Uniform
Tire Quality Grading
E142542
Tire Quality Grades apply to new
pneumatic passenger car tires.
The Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200
Traction AA Temperature A.
These Tire Quality Grades are
determined by standards that the
United States Department of
Transportation has set.
Tire Quality Grades apply to new
pneumatic passenger car tires.
They do not apply to deep tread,
winter-type snow tires,
space-saver or temporary use
spare tires, light truck or LT type
tires, tires with nominal rim
diameters of 10 to 12 inches or
limited production tires as defined
in Title 49 Code of Federal
Regulations Part 575.104 (c)(2).
U.S. Department of
Transportation Tire quality
grades: The U.S. Department of
Transportation requires Ford
Motor Company to give you the
following information about tire
grades exactly as the government
has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded 150
would wear 1½ times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of their
use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction AA A B C
WARNING
The traction grade assigned
to this tire is based on
straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning or peak traction
characteristics.
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The traction grades, from highest
to lowest are AA, A, B, and C. The
grades represent the tire’s ability
to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C
WARNING
The temperature grade for
this tire is established for a
tire that is properly inflated and
not overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
The temperature grades are A
(the highest), B and C,
representing the tire’s resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions
on a specified indoor laboratory
test wheel. Sustained high
temperature can cause the
material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden
tire failure. The grade C
corresponds to a level of
performance which all passenger
car tires must meet under the
Federal Motor Vehicle Safety
Standard No. 139. Grades B and A
represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law.
Glossary of Tire Terminology
* Tire label: A label showing the
original equipment tire sizes,
recommended inflation pressure
and the maximum weight the
vehicle can carry.
*Tire Identification Number
(TIN): A number on the sidewall
of each tire providing information
about the tire brand and
manufacturing plant, tire size and
date of manufacture. Also referred
to as DOT code.
*Inflation pressure: A measure
of the amount of air in a tire.
*Standard load: A class of
P-metric or Metric tires designed
to carry a maximum load at set
pressure. For example: For
P-metric tires 35 psi (2.4 bar) or
36 psi (2.5 bar) depending on tire
size and for Metric tires 36 psi
(2.5 bar). Increasing the inflation
pressure beyond this pressure will
not increase the tire’s load
carrying capability.
*Extra load: A class of P-metric
or Metric tires designed to carry a
heavier maximum load at 42 psi
(2.9 bar). Increasing the inflation
pressure beyond this pressure will
not increase the tire’s load
carrying capability.
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*kPa: Kilopascal, a metric unit of
air pressure.
*PSI: Pounds per square inch, a
standard unit of air pressure.
*Cold tire pressure: The tire
pressure when the vehicle has
been stationary and out of direct
sunlight for an hour or more and
prior to the vehicle being driven for
1 mile (1.6 km).
*Recommended inflation
pressure: The cold inflation
pressure found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label located on
the B-Pillar or the edge of the
driver’s door.
*B-pillar: The structural member
at the side of the vehicle behind
the front door
* Bead area of the tire: Area of
the tire next to the rim.
*Sidewall of the tire: Area
between the bead area and the
tread.
*Tread area of the tire: Area of
the perimeter of the tire that
contacts the road when mounted
on the vehicle.
*Rim: The metal support (wheel)
for a tire or a tire and tube
assembly upon which the tire
beads are seated.
Information Contained on the
Tire Sidewall
Both U.S. and Canada Federal
regulations require tire
manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire
Identification Number for safety
standard certification and in case
of a recall.
Information on P Type Tires
H
I
J
K
L
M
A
B
C
D
E
F
G
E142543
P215/65R15 95H is an example of
a tire size, load index and speed
rating. The definitions of these
items are listed below. (Note that
the tire size, load index and speed
rating for your vehicle may be
different from this example.)
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A. P: Indicates a tire, designated
by the Tire and Rim Association,
that may be used for service on
cars, sport utility vehicles,
minivans and light trucks. Note: If
your tire size does not begin with
a letter this may mean it is
designated by either the European
Tire and Rim Technical
Organization or the Japan Tire
Manufacturing Association.
B. 215: Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire.
C. 65: Indicates the aspect ratio
which gives the tire's ratio of
height to width.
D. R: Indicates a radial type tire.
E. 15: Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
F. 95: Indicates the tire's load
index. It is an index that relates to
how much weight a tire can carry.
You may find this information in
your owner’s manual. If not,
contact a local tire dealer.
Note: You may not find this
information on all tires because it
is not required by federal law.
G. H: Indicates the tire's speed
rating. The speed rating denotes
the speed at which a tire is
designed to be driven for extended
periods of time under a standard
condition of load and inflation
pressure. The tires on your vehicle
may operate at different
conditions for load and inflation
pressure. These speed ratings may
need to be adjusted for the
difference in conditions. The
ratings range from 81 mph (130
km/h) to 186 mph (299 km/h).
These ratings are listed in the
following chart.
Note: You may not find this
information on all tires because it
is not required by federal law.
Speed ratingLetter
rating
81 mph (130 km/h)M
87 mph (140 km/h)N
99 mph (159 km/h)Q
106 mph (171 km/h)R
112 mph (180 km/h)S
118 mph (190 km/h)T
124 mph (200 km/h)U
130 mph (210 km/h)H
149 mph (240 km/h)V
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Speed ratingLetter
rating
168 mph (270 km/h)W
186 mph (299 km/h)Y
Note: For tires with a maximum
speed capability over 149 mph
(240 km/h), tire manufacturers
sometimes use the letters ZR. For
those with a maximum speed
capability over 186 mph (299
km/h), tire manufacturers always
use the letters ZR.
H. U.S. DOT Tire Identification
Number (TIN): This begins with
the letters DOT and indicates that
the tire meets all federal
standards. The next two numbers
or letters are the plant code
designating where it was
manufactured, the next two are
the tire size code and the last four
numbers represent the week and
year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
I. M+S or M/S: Mud and Snow, or
AT: All Terrain, or
AS: All Season.
J. Tire Ply Composition and
Material Used: Indicates the
number of plies or the number of
layers of rubber-coated fabric in
the tire tread and sidewall. Tire
manufacturers also must indicate
the ply materials in the tire and the
sidewall, which include steel,
nylon, polyester, and others.
K. Maximum Load: Indicates the
maximum load in kilograms and
pounds that can be carried by the
tire. See the Safety Compliance
Certification Label (affixed to
either the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver's seating
position), for the correct tire
pressure for your vehicle.
L. Treadwear, Traction and
Temperature Grades:
* Treadwear The treadwear
grade is a comparative rating
based on the wear rate of the tire
when tested under controlled
conditions on a specified
government test course. For
example, a tire graded 150 would
wear one and one-half times as
well on the government course as
a tire graded 100.
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*Traction: The traction grades,
from highest to lowest are AA, A,
B, and C. The grades represent the
tire's ability to stop on wet
pavement as measured under
controlled conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
* Temperature: The temperature
grades are A (the highest), B and
C, representing the tire's
resistance to the generation of
heat and its ability to dissipate
heat when tested under controlled
conditions on a specified indoor
laboratory test wheel.
M. Maximum Inflation
Pressure: Indicates the tire
manufacturers' maximum
permissible pressure or the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the vehicle manufacturer's
recommended cold inflation
pressure which can be found on
the Safety Compliance
Certification Label (affixed to
either the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver’s door. The cold
inflation pressure should never be
set lower than the recommended
pressure on the vehicle label.
The tire suppliers may have
additional markings, notes or
warnings such as standard load
or radial tubeless.
Additional Information
Contained on the Tire Sidewall
for LT Type Tires
Note: Tire Quality Grades do not
apply to this type of tire.
A
B
C
B
D
E142544
LT type tires have some additional
information beyond those of P
type tires; these differences are
described below.
A. LT: Indicates a tire, designated
by the Tire and Rim Association
(T&RA), that is intended for
service on light trucks.
B. Load Range and Load
Inflation Limits: Indicates the
tire's load-carrying capabilities
and its inflation limits.
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C. Maximum Load Dual lb (kg)
at psi (kPa) cold: Indicates the
maximum load and tire pressure
when the tire is used as a dual;
defined as four tires on the rear
axle (a total of six or more tires on
the vehicle).
D. Maximum Load Single lb
(kg) at psi (kPa) cold: Indicates
the maximum load and tire
pressure when the tire is used as
a single; defined as two tires
(total) on the rear axle.
Information on T Type Tires
T145/80D16 is an example of a
tire size.
Note: The temporary tire size for
your vehicle may be different from
this example. Tire Quality Grades
do not apply to this type of tire.
A
B
C
D
E
E142545
T type tires have some additional
information beyond those of P
type tires; these differences are
described below:
A. T: Indicates a type of tire,
designated by the Tire and Rim
Association, that is intended for
temporary service on cars,
sport-utility vehicles, minivans and
light trucks.
B. 145: Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire.
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C. 80: Indicates the aspect ratio
which gives the tire's ratio of
height to width. Numbers of 70 or
lower indicate a short sidewall.
D. D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E. 16: Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver’s door.
Inflating Your Tires
Safe operation of your vehicle
requires that your tires are
properly inflated. Remember that
a tire can lose up to half of its air
pressure without appearing flat.
Every day before you drive, check
your tires. If one looks lower than
the others, use a tire gauge to
check pressure of all tires and
adjust if required.
At least once a month and before
long trips, inspect each tire and
check the tire pressure with a tire
gauge (including spare, if
equipped). Inflate all tires to the
inflation pressure recommended
by Ford Motor Company.
You are strongly urged to buy a
reliable tire pressure gauge, as
automatic service station gauges
may be inaccurate. Ford
recommends the use of a digital
or dial-type tire pressure gauge
rather than a stick-type tire
pressure gauge.
Use the recommended cold
inflation pressure for optimum tire
performance and wear.
Under-inflation or over-inflation
may cause uneven treadwear
patterns
WARNING
Under-inflation is the most
common cause of tire failures
and may result in severe tire
cracking, tread separation or
blowout, with unexpected loss of
vehicle control and increased risk
of injury. Under-inflation increases
sidewall flexing and rolling
resistance, resulting in heat
buildup and internal damage to
the tire. It also may result in
unnecessary tire stress, irregular
wear, loss of vehicle control and
accidents. A tire can lose up to
half of its air pressure and not
appear to be flat!
Always inflate your tires to the
Ford recommended inflation
pressure even if it is less than the
maximum inflation pressure
information found on the tire. The
Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label
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(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver’s door. Failure to
follow the tire pressure
recommendations can cause
uneven treadwear patterns and
adversely affect the way your
vehicle handles
Maximum Inflation Pressure is
the tire manufacturer's maximum
permissible pressure and the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the manufacturer’s recommended
cold inflation pressure which can
be found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver’s door. The cold
inflation pressure should never be
set lower than the recommended
pressure on the Safety
Compliance Certification Label or
Tire Label.
When weather temperature
changes occur, tire inflation
pressures also change. A 10°F
(6°C) temperature drop can
cause a corresponding drop of 1
psi (7 kPa) in inflation pressure.
Check your tire pressures
frequently and adjust them to the
proper pressure which can be
found on the Safety Compliance
Certification Label or Tire Label.
To check the pressure in your
tire(s):
1. Make sure the tires are cool,
meaning they are not hot from
driving even a mile.
Note: If you are checking tire
pressure when the tire is hot, (for
example, driven more than 1 mile
[1.6 kilometers]), never bleed or
reduce air pressure. The tires are
hot from driving and it is normal for
pressures to increase above
recommended cold pressures. A
hot tire at or below recommended
cold inflation pressure could be
significantly under-inflated.
Note: If you have to drive a
distance to get air for your tire(s),
check and record the tire pressure
first and add the appropriate air
pressure when you get to the
pump. It is normal for tires to heat
up and the air pressure inside to go
up as you drive.
2. Remove the cap from the valve
on one tire, then firmly press
the tire gauge onto the valve
and measure the pressure.
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3. Add enough air to reach the
recommended air pressure.
Note: If you overfill the tire, release
air by pressing on the metal stem
in the center of the valve. Then
recheck the pressure with your tire
gauge.
4. Replace the valve cap.
5. Repeat this procedure for each
tire, including the spare.
Note: Some spare tires operate at
a higher inflation pressure than the
other tires. For T type mini-spare
tires, see the Dissimilar spare wheel
and tire assembly information for
a description. Store and maintain
at 60 psi (4.15 bar). For full-size
and dissimilar spare tires, see the
Dissimilar spare wheel and tire
assembly information for a
description. Store and maintain at
the higher of the front and rear
inflation pressure as shown on the
Tire Label.
6. Visually inspect the tires to
make sure there are no nails or
other objects embedded that
could poke a hole in the tire
and cause an air leak.
7. Check the sidewalls to make
sure there are no gouges, cuts
or bulges.
Inspecting Your Tires and
Wheel Valve Stems
Periodically inspect the tire treads
for uneven or excessive wear and
remove objects such as stones,
nails or glass that may be wedged
in the tread grooves. Check the tire
and valve stems for holes, cracks,
or cuts that may permit air
leakage and repair or replace the
tire and replace the valve stem.
Inspect the tire sidewalls for
cracking, cuts, bruises and other
signs of damage or excessive
wear. If internal damage to the tire
is suspected, have the tire
demounted and inspected in case
it needs to be repaired or replaced.
For your safety, tires that are
damaged or show signs of
excessive wear should not be used
because they are more likely to
blow out or fail.
Improper or inadequate vehicle
maintenance can cause tires to
wear abnormally. Inspect all your
tires, including the spare,
frequently, and replace them if
one or more of the following
conditions exist:
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Tire Wear
E142546
When the tread is worn down to
one sixteenth of an inch (2
millimeters), tires must be
replaced to help prevent your
vehicle from skidding and
hydroplaning. Built-in treadwear
indicators, or wear bars, which
look like narrow strips of smooth
rubber across the tread will
appear on the tire when the tread
is worn down to one sixteenth of
an inch (2 millimeters)
When the tire tread wears down
to the same height as these wear
bars, the tire is worn out and must
be replaced.
Damage
Periodically inspect the tire treads
and sidewalls for damage (such
as bulges in the tread or sidewalls,
cracks in the tread groove and
separation in the tread or
sidewall). If damage is observed
or suspected have the tire
inspected by a tire professional.
Tires can be damaged during
off-road use, so inspection after
off-road use is also
recommended.
Age
WARNING
Tires degrade over time
depending on many factors
such as weather, storage
conditions, and conditions of use
(load, speed, inflation pressure)
the tires experience throughout
their lives.
In general, tires should be
replaced after six years regardless
of tread wear. However, heat
caused by hot climates or
frequent high loading conditions
can accelerate the aging process
and may require tires to be
replaced more frequently.
You should replace your spare tire
when you replace the road tires or
after six years due to aging even if
it has not been used.
U.S. DOT Tire Identification
Number
Both United States and Canada
Federal regulations require tire
manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
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describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire
Identification Number for safety
standard certification and in case
of a recall.
This begins with the letters DOT
and indicates that the tire meets
all federal standards. The next
two numbers or letters are the
plant code designating where it
was manufactured, the next two
are the tire size code and the last
four numbers represent the week
and year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
Tire Replacement
Requirements
Your vehicle is equipped with tires
designed to provide a safe ride
and handling capability.
WARNINGS
Only use replacement tires
and wheels that are the same
size, load index, speed rating and
type (such as P-metric versus
LT-metric or all-season versus
all-terrain) as those originally
provided by Ford. The
recommended tire and wheel size
WARNINGS
may be found on either the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or the Tire Label which
is located on the B-Pillar or edge
of the driver’s door. If this
information is not found on these
labels then you should contact
your authorized dealer as soon as
possible. Use of any tire or wheel
not recommended by Ford can
affect the safety and performance
of your vehicle, which could result
in an increased risk of loss of
vehicle control, vehicle rollover,
personal injury and death.
Additionally the use of
non-recommended tires and
wheels could cause steering,
suspension, axle, transfer case or
power transfer unit failure. If you
have questions regarding tire
replacement, contact your
authorized dealer as soon as
possible.
To reduce the risk of serious
injury when mounting
replacement tires and wheels, you
should not exceed the maximum
pressure indicated on the sidewall
of the tire to set the beads without
additional precautions listed
below. If the beads do not seat at
the maximum pressure indicated,
re-lubricate and try again
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WARNINGS
When inflating the tire for
mounting pressures up to 20 psi
(1.38 bar) greater than the
maximum pressure on the tire
sidewall, the following
precautions must be taken to
protect the person mounting the
tire:
1. Make sure that you have the
correct tire and wheel size.
2. Lubricate the tire bead and
wheel bead seat area again.
3. Stand at a minimum of 12 feet
(3.66 meters) away from the
wheel and tire assembly.
4. Use both eye and ear
protection.
For a mounting pressure more
than 20 psi (1.38 bar) greater than
the maximum pressure, a Ford
dealer or other tire service
professional should do the
mounting.
Always inflate steel carcass tires
with a remote air fill with the
person inflating standing at a
minimum of 12 feet (3.66 meters)
away from the wheel and tire
assembly
Important: Remember to replace
the wheel valve stems when the
road tires are replaced on your
vehicle
It is recommended that the two
front tires or two rear tires
generally be replaced as a pair.
The tire pressure sensors mounted
in the wheels (originally installed
on your vehicle) are not designed
to be used in aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor
Company may affect the
operation of your tire pressure
monitoring system.
If the tire pressure monitoring
system indicator is flashing, the
system is malfunctioning. Your
replacement tire might be
incompatible with your tire
pressure monitoring system, or
some component of the system
may be damaged.
Safety Practices
WARNINGS
If your vehicle is stuck in
snow, mud, sand, etc., do not
rapidly spin the tires; spinning the
tires can tear the tire and cause
an explosion. A tire can explode in
as little as three to five seconds.
Do not spin the wheels at
over 35 mph (56 km/h). The
tires may fail and injure a
passenger or bystander.
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Driving habits have a great deal
to do with your tire mileage and
safety.
*Observe posted speed limits
*Avoid fast starts, stops and turns
*Avoid potholes and objects on
the road
*Do not run over curbs or hit the
tire against a curb when parking
Highway Hazards
No matter how carefully you drive
there’s always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If you cannot
detect a cause, have the vehicle
towed to the nearest repair facility
or tire dealer to have the vehicle
inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you’re
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of your tires and
should be corrected by an
authorized dealer. Front-wheel
drive vehicles and those with an
independent rear suspension (if
equipped) may require alignment
of all four wheels.
The tires should also be balanced
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.
Tire Rotation
Note: If your tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation.
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Note: Your vehicle may be
equipped with a dissimilar spare
wheel and tire assembly. A
dissimilar spare wheel and tire
assembly is defined as a spare
wheel and tire assembly that is
different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Note: After having your tires
rotated, inflation pressure must be
checked and adjusted to the
vehicle requirements.
Rotating your tires at the
recommended interval (as
indicated in the Scheduled
Maintenance chapter) will help
your tires wear more evenly,
providing better tire performance
and longer tire life.
Front-wheel drive and all-wheel
vehicles (front tires on the left side
of the diagram)
E142547
All vehicles with directional tires
(front tires on the left side of the
diagram)
E147237
Sometimes irregular tire wear can
be corrected by rotating the tires.
USING SUMMER TIRES
Summer tires provide superior
performance on wet and dry roads.
Summer tires do not have the Mud and
Snow (M+S or M/S) tire traction rating on
the tire side wall. Since summer tires do
not have the same traction performance
as All-season or Snow tires, we do not
recommend using summer tires when
temperatures drop to approximately 45°F
(7°C) or below (depending on tire wear
and environmental conditions) or in snow
and ice conditions. Like any tire, summer
tire performance is affected by tire wear
and environmental conditions. If you must
drive in those conditions, we recommend
using Mud and Snow (M+S, M/S),
All-season or Snow tires.
Always store your summer tires indoors at
temperatures above 20ºF (-7ºC). The
rubber compounds used in these tires lose
flexibility and may develop surface cracks
in the tread area at temperatures below
20ºF (-7ºC). If the tires have been
subjected to 20ºF (-7ºC) or less, warm
them in a heated space to at least 40ºF
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(5ºC) for at least 24 hours before installing
them on a vehicle, or moving the vehicle
with the tires installed, or checking tire
inflation. Do not place tires near heaters
or heating devices used to warm the room
where the tires are stored. Do not apply
heat or blow heated air directly on the tires.
Always inspect the tires after storage
periods and before use.
USING SNOW CHAINS
WARNING
If you choose to install snow tires on
your vehicle, they must be the same
size, construction, and load range as
the original tires listed on the tire placard,
and they must be installed on all four
wheels. Mixing tires of different size or
construction on your vehicle can adversely
affect your vehicle's handling and braking,
and may lead to loss of vehicle control.
Do not use snow chains or cables on this
vehicle as they may cause damage to your
vehicle which may lead to loss of vehicle
control.
Snow chains or cables have not been
approved for use on your vehicle.
The original equipment tires on your vehicle
may have an all-weather tread design to
provide traction, handling, and braking
performance in year-round driving. You
may install snow tires for improved traction
when driving in areas with sustained
periods of snow or icy driving conditions
TIRE PRESSURE MONITORING
SYSTEM
WARNING
The tire pressure monitoring system
is not a substitute for manually
checking tire pressure. The tire
pressure should be checked periodically
(at least monthly) using a tire gauge, see
Inflating your tires in this chapter. Failure
to properly maintain your tire pressure
could increase the risk of tire failure, loss
of control, vehicle rollover and personal
injury.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated
to the inflation pressure
recommended by the vehicle manufacturer
on the vehicle placard or tire inflation
pressure label. (If your vehicle has tires of
a different size than the size indicated on
the vehicle placard or tire inflation pressure
label, you should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that
illuminates a low tire pressure telltale
when one or more of your tires is
significantly under-inflated. Accordingly,
when the low tire pressure telltale
illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly under-inflated tire causes the
tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the
vehicle’s handling and stopping ability.
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Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver’s responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence
will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be able
to detect or signal low tire pressure as
intended. TPMS malfunctions may occur
for a variety of reasons, including the
installation of replacement or alternate
tires or wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
The tire pressure monitoring system
complies with part 15 of the FCC rules and
with RSS-210 of Industry Canada.
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Changing Tires With a Tire
Pressure Monitoring System
E142549
Note: Each road tire is equipped with a tire
pressure sensor located inside the wheel
and tire assembly cavity. The pressure
sensor is attached to the valve stem. The
pressure sensor is covered by the tire and is
not visible unless the tire is removed. Take
care when changing the tire to avoid
damaging the sensor
You should always have your tires serviced
by an authorized dealer.
Check the tire pressure periodically (at
least monthly) using an accurate tire
gauge. See Inflating Your Tires in this
chapter.
Understanding Your Tire Pressure
Monitoring System
The tire pressure monitoring system
measures pressure in your four road tires
and sends the tire pressure readings to
your vehicle. The low tire pressure warning
light will turn on if the tire pressure is
significantly low. Once the light is
illuminated, your tires are under-inflated
and need to be inflated to the
manufacturer’s recommended tire
pressure. Even if the light turns on and a
short time later turns off, your tire pressure
still needs to be checked.
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When Your Temporary Spare Tire is
Installed
When one of your road tires needs to be
replaced with the temporary spare, the
system will continue to identify an issue to
remind you that the damaged road wheel
and tire assembly needs to be repaired and
put back on your vehicle.
To restore the full function of the tire
pressure monitoring system, have the
damaged road wheel and tire assembly
repaired and remounted on your vehicle.
When You Believe Your System is Not
Operating Properly
The main function of the tire pressure
monitoring system is to warn you when
your tires need air. It can also warn you in
the event the system is no longer capable
of functioning as intended. See the
following chart for information concerning
your tire pressure monitoring system:
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Customer action requiredPossible causeLow tire pressure
warning light
Make sure tires are at the proper pres-
sure. See Inflating your tires in this
chapter. After inflating your tires to the
manufacturer’s recommended pressure
as shown on the Tire Label (located on
the edge of driver’s door or the B-Pillar),
the vehicle must be driven for at least
two minutes over 20 mph (32 km/h)
before the light turns off.
Tire(s) under-inflatedSolid warning light
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
Spare tire in use
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
Spare tire in useFlashing warning
light
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
When Inflating Your Tires
When putting air into your tires (such as at
a gas station or in your garage), the tire
pressure monitoring system may not
respond immediately to the air added to
your tires.
It may take up to two minutes of driving
over 20 mph (32 km/h) for the light to turn
off after you have filled your tires to the
recommended inflation pressure
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How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system
monitors tire pressure in each pneumatic
tire. While driving in a normal manner, a
typical passenger tire inflation pressure
may increase about 2 to 4 psi (14 to 28
kPa) from a cold start situation. If the
vehicle is stationary overnight with the
outside temperature significantly lower
than the daytime temperature, the tire
pressure may decrease about 3 psi (21
kPa) for a drop of 30°F (17°C) in ambient
temperature. This lower pressure value
may be detected by the tire pressure
monitoring system as being significantly
lower than the recommended inflation
pressure and activate the system warning
light for low tire pressure. If the low tire
pressure warning light is on, visually check
each tire to verify that no tire is flat. If one
or more tires are flat, repair as necessary.
Check the air pressure in the road tires. If
any tire is under-inflated, carefully drive
the vehicle to the nearest location where
air can be added to the tires. Inflate all the
tires to the recommended inflation
pressure.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materials
present on the mounting surfaces of the wheel or the surface of the wheel hub,
brake drum or brake disc that contacts the wheel. Make sure that any fasteners
that attach the rotor to the hub are secured so they do not interfere with the mounting
surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the
wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off
while your vehicle is in motion, resulting in loss of control.
Ib-ft (Nm)
*
Bolt size
100 (135)M12 x 1.5
*
Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford
recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any
wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
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E145950
Wheel pilot boreA
Inspect the wheel pilot bore and
mounting surface prior to installation.
Remove any visible corrosion or loose
particles.
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ENGINE SPECIFICATIONS
2.0L ATK iVCT EngineEngine
122Cubic inches
Minimum 87 octaneRequired fuel
1-3-4-2Firing order
Coil on plug (COP)Ignition system
12.3:1Compression
ratio
0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm)Spark plug gap
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Capacities and Specifications
MOTORCRAFT PARTS
2.0L ATK iVCT EngineComponent
FA-1911Air filter
element
FL-910-SOil filter
BXT-99RT4Battery
SP-530Spark plugs
FP-71Cabin air filter
WW-2601(driver side)Windshield
wiper blade WW-2700 (passenger side)
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Scheduled Maintenance (page 471).
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VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
E142476
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information:
E142477
World manufacturer identifierA
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine typeD
Check digitE
Model yearF
Assembly plantG
Production sequence numberH
VEHICLE CERTIFICATION
LABEL
E167469
The National Highway Traffic Safety
Administration Regulations require that a
Safety Compliance Certification Label be
affixed to a vehicle and prescribe where
the Safety Compliance Certification Label
may be located. The Safety Compliance
Certification Label shall be affixed to either
the door hinge pillar, the door latch post,
or the edge of the door near the door latch,
next to the driver's seating position.
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TRANSMISSION CODE
DESIGNATION
E167814
The transmission code is on the Safety
Compliance Certification Label. The
following table shows the transmission
code along with the transmission
description.
CodeDescription
JElectronic continuously variable transmission (ECVT),
automatic and power split
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Capacities and Specifications
CAPACITIES AND SPECIFICATIONS - 2.0L HYBRID
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant R-134a under high
pressure. Only qualified personnel should service the air conditioning refrigerant
system. Opening the air conditioning refrigerant system can cause personal injury.
CapacityItem
4.5 qt (4.3 L)Engine oil
7.4 qt (7 L)Hybrid engine coolant
8.8 qt (8.3 L)Energi engine coolant
1.1 qt (1 L)Inverter system controller coolant
Between MIN/MAX on brake fluid reservoirBrake fluid
9.0 qt (8.5 L)*Automatic transmission fluid
Fill as requiredWindshield washer fluid
13.5 gal (51.1 L)Hybrid fuel tank
14.0 gal (53 L)Energi fuel tank
20 oz (0.56 kg)A/C refrigerant
5.2 fl oz (153.8 ml)A/C refrigerant compressor oil
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials
SpecificationName
WSS-M2C947-ARecommended motor oil (U.S. and Mexico):
Motorcraft SAE 0W-20 Synthetic Blend Motor Oil
XO-0W20-QSP
WSS-M2C945-ARecommended motor oil (Canada):
Motorcraft SAE 5W-20 Super Premium Motor Oil
CXO-5W20-LSP12
WSS-M2C945-AOptional motor oil (U.S. and Mexico):
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Capacities and Specifications
SpecificationName
Motorcraft SAE 5W-20 Full Synthetic Motor Oil
XO-5W20-QFS
WSS-M2C945-AOptional motor oil (Canada):
Motorcraft SAE 5W-20 Synthetic Motor Oil
CXO-5W20-LFS12
WSS-M97B44-D2Engine coolant (U.S. and Mexico):
Motorcraft Orange Antifreeze/Coolant Prediluted
VC-3DIL-B
WSS-M97B44-D2Engine coolant (Canada):
Motorcraft Orange Antifreeze/Coolant Prediluted
CVC-3DIL-B
WSS-M6C65-A2Brake fluid:
Motorcraft DOT 4 Low Viscosity (LV) High Performance
Motor Vehicle Brake Fluid
PM-20
WSS-M2C938-AAutomatic transmission fluid (U.S. and Mexico):
MERCON LVMotorcraft MERCON LV Automatic Transmission Fluid
XT-10-QLVC
WSS-M2C938-AAutomatic transmission fluid (Canada):
MERCON LVMotorcraft MERCON LV Automatic Transmission Fluid
CXT-10-LV12
WSS-M14P19-AWindshield washer fluid (U.S. and Mexico):
Motorcraft Premium Windshield Wash Concentrate with
Bitterant
ZC-32-B2
WSS-M14P19-AWindshield washer fluid (Canada):
Motorcraft Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
WSH-M17B19-AA/C refrigerant (U.S.):
Motorcraft R-134a Refrigerant
YN-19
WSH-M17B19-AA/C refrigerant (Canada):
Motorcraft R-134a Refrigerant
CYN-16-R
WSH-M17B19-AA/C refrigerant (Mexico):
Motorcraft R-134a Refrigerant
MYN-19
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Capacities and Specifications
SpecificationName
--A/C refrigerant compressor oil:
Motorcraft Electric A/C Compressor Oil
YN-32
ESB-M1C93-BMulti-purpose grease:
Motorcraft Multi-Purpose Grease Spray
XL-5
--Lock cylinders (U.S.):
Penetrating and Lock Lubricant
XL-1
--Lock cylinders (Canada):
Penetrating Fluid
CXC-51-A
--Lock cylinders (Mexico):
Penetrating and Lock Lubricant
MXL-1
If you use oil and fluids that do not meet
the defined specification and viscosity
grade, this may lead to:
• Component damage which is not
covered by the vehicle warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Degraded brake performance.
We recommend Motorcraft motor oil for
your vehicle. If Motorcraft oil is not
available, use motor oils of the
recommended viscosity grade that meet
API SN requirements and display the API
Certification Mark for gasoline engines. Do
not use oil labeled with API SN service
category unless the label also displays the
API certification mark.
E142732
An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Council (ILSAC).
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by your vehicle warranty.
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Capacities and Specifications
Note: Ford recommends using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid may cause degraded brake
performance and not meet the Ford
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage and possible failure.
Note: Automatic transmissions that require
MERCON LV transmission fluid should only
use MERCON LV transmission fluid. The
use of any other fluid may cause
transmission damage.
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GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
• AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHz
Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
4.75-inch (12 centimeter) audio compact
discs only. Due to technical incompatibility,
certain recordable and re-recordable
compact discs may not function correctly
when used in Ford CD players.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Please
contact an authorized dealer for further
information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of the
disc toward the edge. Do not clean in a
circular motion.
Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 Track and Folder Structure
Audio systems capable of recognizing and
playing MP3 individual tracks and folder
structures work as follows:
• There are two different modes for MP3
disc playback: MP3 track mode
(system default) and MP3 folder
mode.
• MP3 track mode ignores any folder
structure on the MP3 disc. The player
numbers each MP3 track on the disc
(noted by the .mp3 file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3
files may be less depending on the
structure of the CD and exact model
of radio present.
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• MP3 folder mode represents a folder
structure consisting of one level of
folders. The CD player numbers all MP3
tracks on the disc (noted by the .mp3
file extension) and all folders
containing MP3 files, from F001
(folder) T001 (track) to F253 T255.
• Creating discs with only one level of
folders helps with navigation through
the disc files.
If you are burning your own MP3 discs, it is
important to understand how the system
reads the structures you create. While
various files may be present, (files with
extensions other than mp3), only files with
the .mp3 extension are played; other files
are ignored by the system. This enables
you to use the same MP3 disc for a variety
of tasks on your work computer, home
computer and your in-vehicle system.
In track mode, the system displays and
plays the structure as if it were only one
level deep (all .mp3 files play, regardless
of being in a specific folder). In folder
mode, the system only plays the .mp3 files
in the current folder.
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: Depending on your vehicle option
package, your system may look different
from what you see here.
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VOL and Power: Press this button to turn the system off and on. Turn it to
adjust the volume.
A
CD slot: Insert a CD.B
TUNE: Turn to search the frequency in individual increments.C
Seek: In radio mode, select a frequency and press this button. The system stops
at the first station up the band. Press and hold the button to move quickly to
the next strong radio station. In CD mode, press this button to select the next
track. Press and hold the button to move quickly forward through the current
track.
D
Eject: Press this button to eject a CD.E
Seek: In radio mode, select a frequency and press this button. The system stops
at the first station down the band. Press and hold the button to move quickly
to the previous strong radio station. In CD mode, press this button to select the
previous track. Press and hold the button to move quickly backward through
the current track.
F
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC/SATELLITE
RADIO
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: Depending on your vehicle option
package, your system may look different
from what you see here.
Note: Some features, such as Sirius satellite
radio, may not be available in your location.
Check with an authorized dealer.
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CD: Press this button to listen to a CD. Press the function buttons below the
radio screen to select on-screen options of Repeat or Shuffle.
A
SOUND: Press this button to access settings for Treble, Midrange, Bass, Fade
and Balance. Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons to change
the settings. Press OK to set or press MENU to exit. Sound settings can be set
for each audio source independently.
B
Display screen: Shows audio and SYNC information.C
Number block: In radio mode, store your favorite stations for later access.
When tuned to any station, press and hold a preset button until sound returns.
In CD mode, press a button to select a track. In phone mode, press the buttons
to enter a phone number.
D
Function buttons: Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
E
TUNE: Turn to search the frequency band in individual increments.F
Eject: Press this button to eject a CD.G
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Seek: In radio mode, select a frequency band and press this button. The system
stops at the first station up the band. Press and hold the button to move quickly
to the next strong radio station or memory preset. In CD mode, press this button
to select the next track. Press and hold the button to move quickly forward
through the current track.
H
End phone call: Press this button to end a phone call.I
Cursor arrows and OK: Use the up and down arrow buttons to select the
various settings. When you make your selection, press the left and right arrow
buttons to change the settings. Press OK to set or press MENU to exit.
J
CD slot: Insert a CD.K
Pick-up or Make phone call: Press this button to either pick-up an incoming
phone call or to make a phone call.
L
Seek: In radio mode, select a frequency band and press this button. The system
stops at the first station down the band. Press and hold the button to move
quickly to the previous strong radio station or memory preset. In CD mode, press
this button to select the previous track. Press and hold the button to move
quickly backward through the current track.
M
Play/Pause: Press to either play or pause a track when listening to a CD.N
VOL and Power: Press this button to turn the system off and on. Turn it to
adjust the volume.
O
PHONE: Press this button to access the phone features of the SYNC® system.
See SYNC™ (page 331).
P
MENU: Press this button to access different audio system features. See Menu
Structure later in this section.
Q
MEDIA: Press this button to access your auxiliary input jack or switch between
devices you plug into the input jack or USB port.
R
Clock: Press this button to access the clock setting. Use the center arrow
controls to change the hours and minutes. You can also set the clock by pressing
the MENU button and scrolling to Clock Settings.
S
RADIO: Press this button to listen to the radio or change radio frequencies
bands. Press the function buttons below the radio screen to select different
radio functions.
T
SIRIUS or MUTE: If your vehicle is equipped with Sirius satellite radio, press
this button to listen to Sirius satellite radio. If your vehicle is not equipped with
Sirius satellite radio, press the button to mute the playing media.
U
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AUDIO UNIT - VEHICLES WITH:
SONY AM/FM/CD
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: The MyFord Touch system controls
most of the audio features. See MyFord
Touch™ (page 376).
E207196
SOUND: Press this button to access settings for Treble, Midrange, Bass, Fade
or Balance.
A
CD slot: Insert a CD.B
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Eject: Press this button to eject a CD.C
TUNE: Press these buttons to search the frequency bands in individual
increments.
D
VOL: Turn the control to adjust the volume. Press the button to switch the
system on and off.
E
SEEK: In radio mode, select a frequency band and press one of these buttons.
The system stops at the first station it finds in that direction. Press and hold
one of these buttons to move quickly in that direction to the next strong radio
station or memory preset. In CD mode, press one of these buttons to select the
previous or next track. Press and hold one of these buttons to move quickly in
that direction within the current track.
F
Menu Structure
Note: Depending on your system, some
options may appear slightly different.
Press MENU.
Press the up and down arrow buttons to
scroll through the options.
Press the right arrow to enter a menu.
Press the left arrow to exit a menu.
Press OK to confirm a selection.
Radio
Use the left and right arrows to go up or down the
frequency band.
Manual tune
Select for a brief sampling of all available channels.Scan
Select to store the six strongest local stations on the AM-
AST and FM-AST frequency bands.
AST
Select to have the system search by certain music
categories (such as Rock, Pop or Country).
PTY/Set Category
Select to view additional broadcast data, if available. This
feature defaults to off. RBDS must be on for you to set a
category.
RBDS/RDS
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SIRIUS
Select for a brief sampling of all available channels.Scan
Select to view your satellite radio electronic serial number
(ESN). You will need this number when communicating
with Sirius to activate, modify or track your account.
Show ESN
Select to view available satellite radio channels. Press OK
to open a list of the following options for this channel:
Tune Channel, Skip Channel or Lock Channel. Once you
skip or lock a channel, you can only access it by pressing
Direct and entering the channel number. Locking or
unlocking a channel requires your PIN.
Channel Guide
Select to view channel categories (such as Pop, Rock or
News). If you select a category, seek and scan functions
only stop on channels in that category.
Set Category
Select to turn off or turn on alerts for songs, artists or
teams. The system alerts you when the selection is playing
on another channel. Save up to 20 alerts.
Alerts
Use your PIN to unlock previously locked stations.Unlock All Stations
Use to restore any channels you previously skipped.Skip No stations
Select to create a PIN, which allows you to lock or unlock
channels. Your initial PIN is 1234.
Parental Lock (PIN)
Audio Settings
Automatically adjusts the volume to compensate for
speed and wind noise. You can set the system between
0 and +7.
Speed Compensated
Volume
Select to adjust settings for Treble, Midrange, Bass, Fade
or Balance.
Sound
Select to optimize sound quality for the chosen seating
position.
Occupancy Mode
Select to view additional broadcast data, if available. This
feature defaults to off. RBDS must be on for you to set a
category.
RBDS/RDS Text
Choose between the stereo modes.DSP
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CD Settings
Select to scan all disc selections.Scan All
Select to scan all music in the current MP3 folder.Scan Folder
Select to bring soft and loud passages together for a more
consistent listening level.
CD Compression
Clock Settings
Select to set the time.Set Time
Select to set the calendar date.Set Date
Select to view clock time in a 12-hour mode or 24-hour
mode.
24h Mode
Display Settings
Select to change display brightness.Dimming
Select to display the language in English, French or
Spanish.
Language
Select to display the outside temperature in Fahrenheit
or Celsius.
Temp. setting
DIGITAL RADIO
Note: HD Radio broadcasts are not
available in all markets.
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the HD Radio logo on your
screen. When this logo is available, you
may also see Title and Artist fields
on-screen.
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The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
When HD Radio broadcasts are active, you
can access the following functions:
• Scan allows you to hear a brief
sampling of all available stations. This
feature still works when HD Radio
reception is on, although it does not
scan for HD2-HD7 channels. You may
see the HD logo appear if the station
has a digital broadcast.
• Memory presets allow you to save an
active channel as a memory preset.
Touch and hold a memory preset slot
until the sound returns. There is a brief
mute while the radio saves the station.
Sound returns when finished. When
switching to an HD2 or HD3 memory
preset, the sound mutes before the
digital audio plays, because the system
has to reacquire the digital signal.
Note: As with any saved radio station, you
cannot access the saved station if your
vehicle is outside the station’s reception
area.
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.
Station blending
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In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.
*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.
*
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.
Pressing Scan disables
HD2-HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
*
http://www.ibiquity.com/automotive/report_radio_station_experiences
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HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
SATELLITE RADIO (If Equipped)
SIRIUS® broadcasts a variety of music,
news, sports, weather, traffic and
entertainment satellite radio channels. For
more information and a complete list of
SIRIUS satellite radio channels, visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence
SIRIUS® Satellite Radio Service
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes.
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SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SIRIUS satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, press Options.
Troubleshooting
ActionConditionMessage
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
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ActionConditionMessage
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
USB PORT (If Equipped)
E176344
The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported). See Using
SYNC™ With Your Media Player (page
357).
MEDIA HUB (If Equipped)
The media hub is located in the center
console or in front of the gear shift.
E194341
USB PortA
SD card slotB
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Audio System
GENERAL INFORMATION
E198355
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
• Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist, Vehicle Health Report
and SYNC Services (Traffic, Directions
& Information).
*
• Use applications, such as Pandora and
Stitcher, via SYNC AppLink.
**
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
*
These features are not available in all
markets and require activation.
**
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
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SYNC™
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
• Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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SYNC™
System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice button, wait
until after the tone sounds and
Listening appears before saying a
command. Any command spoken
before this does not register with the
system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice button.
Initiating a Voice Session
E142599
Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 72).
When prompted you can say any of the following:
If you want the system to carry out the followingVoice command
Stream audio from your phone.Bluetooth Audio
Cancel the requested action.Cancel
Access the device connected to the auxiliary input jack.Line In | Aux | Audio In
Access mobile applications.mobile (apps | applica-
tions)
Make calls.Phone
Access the device connected to your USB port.USB [1]
Run a vehicle health report.Vehicle Health (Report)
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If you want the system to carry out the followingVoice command
Adjust the level of voice interaction and feedback.Voice Settings | Voice
Preferences
Hear a list of voice commands available in the current mode.Help
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or
stop or exit.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where mobile (apps | applications) appears, you must say mobile followed
by either apps or applications.
You do not need to say words that appear within square brackets. For example, for where
(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note: Mobile Applications, Services and Vehicle health report, is only available in the United
States of America.
System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings). You can
customize the voice recognition system to
provide more or less instruction and
feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level
E142599
Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 72).
When prompted say the following:
If you want the system to carry out the followingVoice command
Voice Settings | Voice Preferences
Followed by either of the following:
Provide more detailed interaction and guidance.Interaction Mode
Standard
Provide less audible interaction and more tone prompts.Interaction Mode
Advanced
The system defaults to the standard interaction mode.
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SYNC™
Confirmation prompts are short questions
the system asks when it is not sure of your
request or when there are multiple possible
responses to your request. For example,
the system may ask "Phone, is that
correct?". If turned off, the system simply
makes a best guess as to what you
requested and may ask you to confirm
settings.
If you want the system to carry out the followingVoice command
Make a best guess from the command; you may still occa-
sionally be asked to confirm settings.
Confirmation Prompts
Off
Clarify your voice command with a short question.Confirmation Prompts
On
The system creates candidate lists when
it has the same confidence level of several
options based on your voice command.
When turned on, it may prompt you with
as many as four possibilities for
clarification.
For example, say "Say 1 after the tone to
call John Doe at home. Say 2 after the tone
to call Johnny Doe on mobile. Say 3 after
the tone to call Jane Doe at home." You
could also say "Say 1 after the tone to play
John Doe, Say 2 after the tone to play
Johnny Doe."
If you want the system to carry out the followingVoice command
Make a best guess from the media candidate list. You may
still occasionally be asked questions.
Media Candidate Lists
Off
Clarify your voice command for media candidates.Media Candidate Lists On
Make a best guess from the phone candidate list. You may
still occasionally be asked questions.
Phone Candidate Lists
Off
Clarify your voice command for phone candidates.Phone Candidate Lists
On
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SYNC™
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cell phone's
functionality. At a minimum, most cell
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone's
compatibility, see your cell phone's manual
and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Cell Phone for the First
Time
Note: SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cell phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your cell phone with
SYNC allows you to make and receive
hands-free calls.
Press the phone button. When the display indicates there is no cell phone paired,
do the following:
Action and DescriptionMessage
Press the OK button.No Phone Paired
Find SYNC 1. Press the OK button.
2. Put your cell phone into Bluetooth discovery mode. See
your device's manual if necessary.
3. When prompted on your cell phone's display, enter the
six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
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Depending on your cell phone's capability
and your market, the system may prompt
you with questions, such as setting the
current cell phone as the primary cell
phone (the cell phone SYNC automatically
tries to connect with first upon vehicle
start-up) and downloading your
phonebook.
Pairing Subsequent Cell Phones
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Press the phone button, then scroll to:
ActionMessage
Press the OK button.Phone settings
Press the OK button.Bluetooth device
Press the OK button. When the following message appears
in the display.
Add
Find SYNC 1. Press the OK button.
2. Put your cell phone into Bluetooth discovery mode. See
your device's manual if necessary.
3. When prompted on your cell phone's display, enter the
six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cell
phone as the primary cell phone (the cell phone SYNC automatically tries to connect
with first upon vehicle start-up) or download your phonebook.
Phone Voice Commands
Press the voice icon and say:
Voice Commands
Phone
You can then say any of the following
commands.
Call History Incoming
Call History Missed
Call History Outgoing
Voice Commands
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
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SYNC™
You can also say any of the following:
Voice Command
Call ___
Call ___ at Home
Call ___ at Work
Call ___ in Office
Call ___ on Mobile
Call ___ on Other
Dial
None of these commands are available
until your cell phone information is
completely downloaded using Bluetooth.
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
The following commands are only
available during active calls:
Voice Commands
Go To Privacy
Hold
Join
Phone Menu Commands
To access the phone menu with voice
commands, press the voice button and
when prompted say:
Voice Command
[Phone] Menu
You can then say any of the following:
[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections
Voice Command
[Phone] Settings [Message] Notification
On
[Phone] Settings [Message] Notification
Off
[Phone] Settings [Set] Phone Ringer
[Phone] Settings [Set] Ringer 1
[Phone] Settings [Set] Ringer 2
[Phone] Settings [Set] Ringer 3
[Phone] Settings [Set] Ringer Off
Battery
Phone Name
Signal
Text Message Inbox
Send [New] Text Message
You do not need to say word contained
within brackets for the system to
understand your command.
Note: To exit dial mode, press and hold the
phone button or press MENU to go to the
PHONE menu.
Phonebook Commands
When you ask SYNC to access content, for
example the phonebook name or number,
the requested information appears in the
display to view.
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SYNC™
Making a Call
Press the voice button and when prompted say:
Action and DescriptionVoice Command
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Call ___
Use to enter a phone number digit by digit.Dial
When the system confirms the number say one of the following commands:
To confirm the number and initiate the call.Dial
To erase the last spoken digit. You can also press the left
arrow button.
delete
To erase all spoken digits. You can also press and hold the
left arrow button.
clear
To end a call, press and hold the red phone button.
Receiving Calls
When receiving a call, you can:
• Answer the call by pressing the phone
button.
• Reject the call by pressing and holding
the red phone button.
• Ignore the call by doing nothing.
Phone Options during an Active
Call
During an active call, you have more menu
features that become available, for
example putting a call on hold or joining
calls. Use the arrow buttons to scroll
through the menu options.
Press the MENU button during an active call, then scroll to:
Action and DescriptionMessage
Press the OK button.Active call
Select one of the following:
Press the OK button to mute the call.Mute Call
Press the OK button to switch a call from an active hands-free envir-
onment to your cell phone for a more private conversation.
Privacy
Press the OK button to put an active call on hold.Hold
Join two separate calls. SYNC supports a maximum of three callers
on a multiparty call or conference call.
Join calls
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Action and DescriptionMessage
1. Press the phone button.
2. Access the desired contact through SYNC or use voice commands
to place the second call. Once actively in the second call, press
MENU.
3. Scroll to Join Calls, and press the OK button. Wait until the following
message appears.
Press the OK button.Join calls
Enter tones such as numbers for passwords. Scroll until the desired
number appears in the display, then press OK; a tone sounds as
confirmation. Repeat as necessary.
Enter Tones
To access your phonebook contacts.Phonebook
1. Press the OK button to select, and then scroll through your
phonebook contacts.
2. Press the OK button again when the desired selection appears in
the display.
3. Press the phone button to call the contact.
To access your call history log.Call History
1. Press the OK button to select, then scroll through your call history
options (incoming, outgoing or missed).
2. Press the OK button when the desired selection appears in the
display.
3. Press the phone button to call the selection.
Exit the current menu.Return
Accessing Features Through the
Phone Menu
The phone menu allows you to redial a
number, access your call history and
phonebook and sends text messages as
well as access cell phone and system
settings. You can also access advanced
features, for example 911 Assist, Vehicle
Health Report and SYNC Services.
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Press the phone button to enter the Phone Menu, then scroll to:
Action and DescriptionMessage
Press the OK button to redial the last number called.Phone Redial
Press the OK button again to confirm.
Access any previously dialed, received or missed calls after you
connect your Bluetooth-enabled cell phone to SYNC.
1
Call History
Press the OK button then select one of the following and press
the OK button again to confirm.
Incoming calls
Outgoing calls
Missed calls
The system attempts to automatically re-download your
phonebook and call history each time your cell phone connects
to SYNC (if the auto download feature is on and your Bluetooth-
enabled cell phone supports this feature).
Access and call any contacts in your previously downloaded
phonebook.
1,2
Phonebook
If your phonebook has less than 255 entries, they appear
alphabetically in flat file mode. If there are more than 255
entries, the system will organize them into alphabetical
categories.
1. Press the OK button.
2. Scroll to the desired contact.
3. Press OK or the phone button to call the contact.
Press the OK button to send, download, read and delete text
messages.
1
Text messaging
View your cell phone's status, set ring tones, select your
message notification, change phonebook entries and automat-
ically download your cell phone content among other features.
1
Phone settings
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions.
3
SYNC Services
Auotmatically place an emergency call to a 911 operator
following a crash.
4
911 Assist
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SYNC™
Action and DescriptionMessage
Create and receive a diagnostic report card on your vehicle.
3
Vehicle Health
Interact with SYNC-capable mobile applications on your
smartphone.
3
Mobile Apps
Access Bluetooth Devices menu listings and advanced menu
listings.
Sys Settings
Press the OK button to to exit the phone menu.Exit
1
This is a cell phone-dependent feature.
2
This is a cell phone-dependent and speed-dependent feature.
3
This is an optional feature and available in the United States only.
4
This is an optional feature and available in the United States and Canada only.
Text Messaging
Note: This is a cell phone-dependent
feature.
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.
Note: This is a cell phone-dependent
feature.
Receiving a Text Message
Note: This is a cell phone-dependent
feature. Your cell phone must support
downloading text messages using Bluetooth
to receive incoming text messages.
Note: Forwarding a text message is a
speed-dependent feature. It is only available
when your vehicle is traveling at 3 mph (5
km/h) or less.
Note: Only one recipient is allowed per text
message.
When a new text message arrives, an
audible tone sounds and the information
display indicates you have a new message.
Following the notification you can do
any of the following:
Do nothing to have the message go into
your text message inbox.
To have SYNC read you the message using voice commands, press the voice
button and when prompted say:
Action and DescriptionVoice Command
Press the OK button to have SYNC read the message to you.Read Message | Read
Text Message | Text
Message
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SYNC™
To open the test message, press OK to
receive and open the text message. Press
OK again and SYNC reads your message
aloud as you are not able to view the
message. You can then also choose
whether you’d like to reply or forward the
message.
Reply or forward the message, press OK and scroll to choose between:
Action and DescriptionMessage
Press the OK button to access and then scroll through the
list of pre-defined messages to send.
Reply to sender
Press the OK button to forward the message to anyone in
your Phonebook or Call History. You can also choose enter a
number.
Forward msg.
Sending, Downloading and Deleting
Your Text Messages
Text messaging is a cell phone-dependent
feature. If your cell phone is compatible,
SYNC allows you to receive, send,
download and delete text messages.
Note: Sending a text message is a
speed-dependent feature. It is only available
when your vehicle is traveling at 3 mph (5
km/h) or less.
Note: You can only have one recipient per
text message.
Press the phone button, then scroll to:
Action and DescriptionMessage
Press the OK button.Text messaging
Select one of the following:
Allows you to send a new text message based on a pre-
defined set of 15 messages.
Send Text Message?
1. Press the OK button.
2. Scroll to your desired message.
3. Press the OK button.
4. Scroll through your phonebook, call history entries or enter
a new number.
5. Press the OK button to enter the desired contact.
6. Press the OK button again when the system asks if you
would like to send the message. The system sends each
text message with the following signature: This message
was sent from my Ford.
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Action and DescriptionMessage
Allows you to download your unread messages to SYNC. To
download the messages, press the OK button to select. The
display indicates the system is downloading your messages.
When downloading is complete, SYNC returns you to the
inbox.
Download now
Allows you to delete current text messages from SYNC. To
delete the messages, press the OK button to select. The
display indicates when it is finished deleting all your text
messages. SYNC returns you to the text message menu.
Delete All Messages?
Press the OK button to exit the current menu.Return
Accessing Your Phone Settings
These are cell phone-dependent features.
Your cell phone settings allow you to
access and adjust some features. For
example ring tones, text message
notification, modify your phonebook and
set up automatic download.
Press the phone button, then scroll to:
Action and DescriptionMessage
Press the OK button.Phone settings
Select one of the following:
See the provider, name, signal power, battery power and roaming
status of your connected cell phone.
Phone status
Press OK to select and scroll to view the information. When done,
press OK again to return to the phone status menu.
Select which ring tone sounds during an incoming call. You can choose
one of the system ring tones or your cell phone ring tones.
Set ringtone
Press the OK button and scroll to hear the available options. You can
also choose to use to use your phone's ring tone.
Press the OK button to select th desired ring tone. If your cell phone
supports in-band ringing, your cell phone ring plays when you choose
the phone ringer option.
You have the option of hearing an audible tone to notify you when a
text message arrives.
Text msg notify
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Action and DescriptionMessage
Press the OK button then select one of the following and press the
OK button again to confirm.
Message Notification On
Message Notification Off
Modify the contents of your phone book (such as add, delete, down-
load). Press OK to select and scroll between:
Modify Phone-
book
Press the OK button to add more contacts from your
phonebook. Push the desired contact(s) on your cell
phone. See your cell phone's manual on how to push
contacts.
Add contacts
Press OK to delete the current phone book and call
history. When Delete Phonebook appears, press OK
to confirm. SYNC takes you back to the Phone
Settings menu.
Delete Phone-
book
Press OK to select and press OK again when Confirm
Download? appears.
Download
Phonebook
Automatically download your phone book each time your phone
connects to SYNC. Press OK to select.
Auto-download
When this message appears, press OK to have your
phonebook automatically downloaded each time.
Auto On?
Select Off to NOT download your phonebook every
time your phone connects to SYNC. Your phonebook,
call history and text messages can only be accessed
when your specific phone is connected to SYNC. *
Exit the current menu.Return
* Downloading times are cell phone-dependent and quantity-dependent. When Auto
Download is on, it automatically deletes any changes, additions or deletions saved since
your last download.
System Settings
This menu provides access to your
Bluetooth Devices and Advanced menu
features. Use the arrow buttons to scroll
through the menu options.
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices, set a
cell phone as primary as well as turn your
Bluetooth feature on and off.
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SYNC™
Press the Phone button to enter the Phone Menu, then scroll to:
Action and DescriptionMessage
Press the OK button.Sys Settings
Press the OK button.Bluetooth device
Select one of the following:
See Using SYNC™ With Your Phone (page 336).
1
Add
Connect a previously paired Bluetooth-enabled phone.
2
Connect BT
Press OK to select and view a list of previously paired phones.
Scroll until the desired device is chosen, then press OK to
connect the phone.
Set a previously paired phone as your primary phone.
3
Set Primary?
Press OK to select and scroll to select the desired phone.
Press OK to confirm.
Turn the Bluetooth feature on and off.
4
Bluetooth On and Off
Press OKand scroll to toggle between On and Off. When the
desired selection is chosen, press OK.
Setting Bluetooth to off disconnects all Bluetooth devices
and turns off all Bluetooth features.
Delete a paired cell phone.Del Device
Press the OK button and scroll to select the device. Press OK
to confirm.
Delete all previously paired phones (and all information
originally saved with those phones).
Delete all
Press OK to select.
Exit the current menu.Return
1
This is a speed-dependent feature. It is only available when your vehicle is traveling at
3 mph (5 km/h) or less.
2
You can only connect one device at a time. When another cell phone is connected, the
previous one is disconnected.
3
SYNC attempts to connect with the primary phone at every ignition cycle. When a phone
is selected as primary, it appears first in the list and is marked with an asterisk (*).
4
Turning Bluetooth off disconnects all Bluetooth devices and deactivates all Bluetooth
features.
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SYNC™
Advanced
The Advanced menu allows you to access
and set prompts, languages, defaults,
perform a master reset, install an
application and view system information.
To access the advanced menu, press the phone button to enter the Phone Menu,
the scroll to:
Action and DescriptionMessage
Press OK.Sys Settings
Press OK.Advanced
Select one of the following:
Get help from SYNC by using questions, helpful hints or asking
you for a specific action. To turn these prompts on or off:
Confirmation Prompts
1. Press the OK button to select and scroll to select between
On and Off.
2. Press the OK button when the desired selection appears
in the display. SYNC returns you to the Advanced menu.
1. Press OK to select and then scroll through the languages.
Choose between English, Français and Español. Once
selected, all of the radio displays and prompts are in the
selected language.
2. Press OK when the desired selection appears in the
display. If you change the language setting, the display
indicates that the system is updating. When complete,
SYNC returns you to the Advanced menu.
Language
Return to the factory default settings. This selection does
not erase your indexed information, for example phonebook,
call history, text messages or paired devices.
Factory Defaults
Press the OK button to select and then press OK again when
the following message appears in the display.
Confirm Restore
Completely erase all information stored on SYNC, for example
phonebook, call history, text messages and paired devices,
and return the system to the factory default settings.
Master reset
Press OK to select. The display indicates when complete.
SYNC returns you to the Advanced menu.
Install applications you have downloaded.Install Applications
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Action and DescriptionMessage
Press the OK button and scroll to select. Press the OK button
to confirm.
Access the Auto Version number as well as the FDN number.System info
Press the OK button to select.
Exit the current menu.Return
SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,
your cell phone must be compatible with
SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• SYNC Services
*
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency.
• Vehicle Health Report
*
: Provides a
diagnostic and maintenance report
card of your vehicle.
*
This is an optional feature and available
in the United States only.
911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
WARNINGS
Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
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If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 38). Important information about
airbag deployment is in this chapter.
See Roadside Emergencies (page 227).
Important information about the fuel pump
shut-off is in this chapter.
Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and DescriptionMessage
Press the OK button to confirm and enter the 911 Assist menu.911 Assist
Press the OK button when the desired option appears in the
radio display.
On
Off
Off selections include:
Action and DescriptionMessage
Provides a display and voice reminder at phone connection
at vehicle start.
Off with reminder:
Provides a display reminder only without a voice reminder at
phone connection.
Off without reminder:
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
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In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation before use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
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Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals.
The system allows you to check your
vehicle's overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by an authorized dealer that still need
servicing.
You can run a vehicle health report after
your vehicle has been running a minimum
of 60 seconds. Choose one of the following
options.
To use voice commands, press the voice button and when prompted say:
Action and DescriptionVoice command
The system will run a vehicle health report of your vehicle's
diagnostic systems and send the results to Ford where it
combines with scheduled maintenance information, open
recalls, other field service actions and vehicle inspection items
that still need servicing by an authorized dealer.
Vehicle Health (Report)
To use the screen, press the phone button, then scroll to:
Action and DescriptionMessage
Press the OK button.Vehicle Health
Select one of the following:
Press the OK button and select on or off.Auto On?
Select On to have SYNC automatically prompt you to run a
health report at certain mileage intervals.
*
Scroll to select between 5000, 7500 or 10000-mile intervals.
Select your desired option and press the OK button.
Report Interval
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Action and DescriptionMessage
Press the OK button for SYNC to run a health report of your
vehicle's diagnostic systems and send the results to Ford
where it combines with scheduled maintenance information,
open recalls, other field service actions and vehicle inspection
items that still need servicing by an authorized dealer.
Run Report
Exit the current menu.Return
*
You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
SYNC Services: Traffic, Directions
& Information (TDI) (If Equipped,
United States Only)
Note: SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Using SYNC™ With
Your Phone (page 336).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, place you in an
unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps
used by this system may be inaccurate
because of errors, changes in roads, traffic
conditions or driving conditions.
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Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
Press the voice button and when prompted say:
Action and DescriptionVoice command
This initiates an outgoing call to SYNC Services using your
paired and connected Bluetooth-enabled cellular phone.
Services
Once you connect to the service, follow the voice prompts
to request the desired service, for example traffic or directions.
Once you are connected to SYNC Services, you can also say the following:
Receive a list of available services from which to choose.(what are my (options |
choices) | what can I say
| [available] commands)
To return to the Services main menu.Services
Receive system help.Help
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (options | choices) appears you say either; options
or choices.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; what are my (options | choices) appears, you must say; what are
my, followed by either, options or choices.
You do not need to say words that appear within square brackets. For example, for where
(what can I say [available] commands) appears, you can say, what can I say commands.
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Connecting to SYNC Services Using the Phone Menu
Press the phone button, then scroll to:
Action and DescriptionMessage
Press the OK button.SYNC Apps
Services 1. Press the OK button. The display indicates the system is
connecting.
2. Press the OK button again. SYNC initiates the call to the
Services portal.
3. Once you connect to the service, follow the prompts to
request the desired service, for example traffic or direc-
tions.
Receiving Turn-by-Turn Directions
When connected to SYNC Services, press the voice button and when prompted
say:
Action and DescriptionVoice command
To receive directions to a location. Once you select your
destination, the system uploads your current vehicle location,
calculates a route based on current traffic conditions and
sends it back to your vehicle. After the route download is
complete, the phone call automatically ends. You then receive
audible and visual driving instructions as you travel toward
your destination.
Directions
To find a business or type of business. Select your destination,
the system uploads your current vehicle location, calculates
a route based on current traffic conditions and sends it back
to your vehicle. After the route download is complete, the
phone call automatically ends. You then receive audible and
visual driving instructions as you travel toward your destina-
tion.
Business search
You can also say the following:
To find the closest business or type of business to your loca-
tion, within business search.
Search near me
If you need further assistance in finding a location at any time
within a Directions or Business search and need to speak with
a live operator.
Operator
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Action and DescriptionVoice command
The live operator can assist you by searching for businesses
by name or by category, residential addresses by street
address or by name or specific street intersections.
The system may prompt you to speak with an operator when
it has difficulty matching your voice request. Operator Assist
is a feature of your SYNC Services subscription. For more
information on Operator Assist, visit www.SYNCMyRide.com/
support.
If you miss a turn, SYNC automatically asks if you want the
route updated. Say yes when prompted and the system sends
a new route to your vehicle.
Yes
*
*
During an active route.
Disconnecting from SYNC Services
To disconnect from SYNC services, say:
Action and DescriptionVoice command
From the SYNC Services main menu, or press and hold the
phone button on the steering wheel.
Goodbye
SYNC Services quick tips
SYNC Services quick tips
You can personalize your Services feature to provide quicker
access to your most used or favorite information. You can
save address points, for example work or home. You can also
save favorite information like sports teams or a news
category. You can learn more about personalization by logging
onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time while connected to SYNC
Services to interrupt a voice prompt or an audio clip and say
your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled
cellular phone number, not your VIN (Vehicle Identification
Number). You can pair and connect your phone to any vehicle
equipped with SYNC Services and continue enjoying your
personalized services.
Portable
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SYNC Services quick tips
You can even access your account outside your vehicle. Just
use the number on your phone's call history. Traffic and
Directions features do not function properly but information
services and the 411 connect and text message features are
available.
SYNC™ APPLINK™
SYNC Mobile Apps
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port in order to start the
application.
Note: The AppLink feature is not available
if your vehicle is equipped with the MyFord
Touch system.
Note: Depending on your display type, you
can access AppLink from the media menu,
the phone menu, or by using voice
commands. Once an app is running through
AppLink, you can control main features of
the app through voice commands and
steering wheel controls.
To Access Using the Phone Menu
Press the phone button to access the
SYNC phone menu on-screen. You can
then scroll to:
Menu item
Press OK to access a list
of available applications.
Mobile Apps
Menu item
Scroll through the list of
available applications and
press OK to select a
particular app. Once an
app is running through
SYNC, you can access an
app’ s menu by pressing the
MENU button to first
access the SYNC menu.
Scroll until the app name followed by
"Menu", is displayed (such as, Pandora
Menu), then press OK. From here, you can
access an application's features, such as
Thumbs up and Thumbs down.
For more information, please visit:
Website
www.SYNCMyRide.com
To Access Using the Media Menu
Press the AUX button on the center
console.
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Press the Menu button to the SYNC menu and scroll to:
Action and descriptionMenu item
Press the OK button.SYNC-Media
Press the OK button and scroll through the list of available
applications and select your desired app.
Mobile Apps
Scroll until the app name followed by
"Menu", is displayed (such as, Pandora
Menu), then press OK. From here, you can
access an application's features, such as
Thumbs up and Thumbs down.
For more information, please visit:
Website
www.SYNCMyRide.com
To Access Using Voice Commands
Press the voice button and when prompted say:
Action and descriptionVoice command
Say the name of the application after the tone.
The app should start. While an app is running through SYNC,
you can press the voice button and speak commands specific
to the app, for example, "Playlist Road Trip".
Mobile Apps
You can also say the following:
To discover the available voice commands.Help
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, for example artist and album.
Note: The system is capable of indexing up
to 6,000 songs.
SYNC is capable of hosting nearly any
digital media player including: iPod®,
Zune™, plays from device players, and
most USB drives. SYNC also supports the
following audio formats MP3, WMA, WAV
and ACC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
To Connect Using Voice Commands
Plug the device into the USB port. See
USB Port (page 330).
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E142599
Press the voice button and when prompted say:
Action and DescriptionVoice command
You can now play music by saying any of the appropriate
voice commands. See Media voice commands.
USB [1]
You do not need to say words that appear within square brackets. For example, for where
USB[1]appears, you can say USB or USB one.
To Connect Using the System Menu
Plug the device into the USB port. See
USB Port (page 330).
Press the AUX button, then the Menu
button to enter the Media Menu.
You can then scroll to:
Action and DescriptionMessage
Press the OK button.Select Src
Press the OK button.USB
Depending on how many digital media files are on your
connected device, the following message may appear in the
radio display.
Indexing…
When indexing is complete, the screen returns to the Play menu. You can then
select one of the following:
Play all
Artists
Albums
Genres
Playlists
Songs
Browse USB
Similar music
Exit the current menu.Return
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What's Playing?
When a track is playing, you can ask the
system to tell you what is currently playing.
Press the voice button and when prompted say:
Action and DescriptionVoice command
The system reads the metadata tags of the playing track,
and if the metadata tags are populated, the system will tell
you what track is playing.
Whats This? | Whats
Playing?
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (what's | what is) appears you say; what's or
what is.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; who plays this (what's | what is) playing, you must say; who plays
this (what's or what is) playing.
Media Voice Commands
Press the voice button and when
prompted say any of the following:
Voice command
USB [1]
You can then say any of the following
[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections
Pause
Play
Play All
1,2
Play Artist ___
1,2
Play Album ___
1,2
Play Genre ___
3
[Play] Next Folder
[Play] Next Track | [Play] Next Song
1,2
Play Playlist ___
Voice command
3
[Play] Previous Folder
[Play] Previous Track | [Play] Previous
Song
1,2
[Play] Next Track | [Play] Next Song
Repeat [On]
Repeat Off
Shuffle [On]
Shuffle Off
1,2
Search Album ___
1,2
Search Artist ___
1,2
The system searches all
the data from your
indexed music and, if
available, begins to play
the chosen type of music.
You can only play genres
of music which are present
in the GENRE metadata
tags that you have on your
digital media player.
Search
Genre ___
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Voice command
1,2
The system searches for a
specific artist/track/album
from the music indexed
through the USB port.
Search
Track ___
| Search
Song ___
1,2
This allows you to make
your previous command
more specific. By using this
command you can filter
though a previous selec-
tion, such as an artist to
play only specific album.
Refine
album ___
The system compiles a
playlist and then plays similar
music to what is currently
playing from the USB port
using indexed metadata
information.
Similar
Music
Autoplay Off
Turn autoplay on to listen to
music processed during
indexing. Turn autoplay off to
allow the indexing process to
finish before the system plays
any of your music.
Autoplay
[on]
1
___ is a dynamic listing, meaning that it
could be the name of anything, such as a
group, artist or song. For example you
could say "Play artist The Beatles".
2
This voice command is not available until
indexing is complete.
3
This voice command is only available in
folder mode.
Bluetooth Audio Command Guide
Press the voice button and say:
Voice command
Bluetooth Audio
You can then say any of the following:
[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections
Pause
Play
[Play] Next Track | [Play] Next Song
[Play] Previous Track | [Play] Previous
Song
Media Menu Features
The media menu allows you to select your
media source, how to play your music, for
example by artist, genre, shuffle or repeat,
and to add, connect or delete devices.
Press the AUX button, then the Menu
button to enter the Media Menu.
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You can then scroll to:
Action and DescriptionMessage
Play your music by artist, album, genre,
playlists, tracks, similar music or to simply,
play all. You can also choose to Explore
USB to view the supported digital music
files on your playing device.
Play Menu
See Play Menu later in this section for more
information.
Select one of the following:
Press the OK button to access music
plugged into your USB port. You can also
plug in devices to charge them (if supported
by your device). Once connected, the
system indexes any readable media files.
1
USBSelect Src
Press the OK button. This is a phone-
dependent feature that allows you to
stream music playing on your Bluetooth-
enabled phone. If supported by your device,
you can press seek to play the previous or
next track.
Bluetooth Audio
Press the OK button to select and play
music from your portable music player over
your vehicle's speakers.
2
Line in
Choose to shuffle or repeat your music and select your Auto-
play settings. Once you turn these selections on, they remain
on until you turn them off. Press SEEK to play the previous or
next track.
3
Media Player Settings
Press the OK button to shuffle available
media files in the current playlist. To shuffle
all media tracks, you must select Play All
in the play menu and then select Shuffle.
Shuffle
Press the OK button to repeat any song.Repeat
Press the OK button to turn autoplay on to
listen to music processed during indexing.
Turn autoplay off to allow the indexing
process to finish before the system plays
any of your music.
4
Autoplay
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Action and DescriptionMessage
Interact with SYNC-capable mobile applications on your
smartphone.
Mobile Apps
Access available Bluetooth Device menu listings as well as
Advanced menu listings.
Sys Settings
Press OK to exit the media menu.Exit
1
The time required to complete this depends on the size of the media the system needs
to index. If autoplay is on, you can listen to media processed during indexing. If autoplay
is off, you cannot listen to music until the system finishes indexing media. SYNC is capable
of indexing thousands of average size media and notifies you if it reaches the maximum
indexing file size.
2
If you have already connected a device to the USB port, you cannot access the line in
feature. Some digital media players require both USB and line in ports to stream data
and music separately.
3
Some digital media players require both USB and line in ports to stream data and music
separately.
4
Indexing times can vary from device to device and with regard to the number of songs
the system needs to process.
Accessing Your Play Menu
This menu allows you to select and play
your media by artist, album, genre, playlist,
track, similar music or even to explore what
is on your USB device.
Make sure that your device is plugged into
the USB port and is turned on.
Press the AUX button, then the Menu
button to enter the Media Menu.
You can then scroll to select:
Action and DescriptionMessage
Press the OK button.Play Menu
If there are no media files to access, the display indicates there is no media. If there are
media files, you have the following options:
Press the OK button. The first track title appears in the
display.
Play all
Play all indexed media (tracks) from your playing device in
flat file mode, one at a time in numerical order.
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SYNC™
Action and DescriptionMessage
Sort all indexed media by artist. Once selected, the system
lists and then plays all artists and tracks alphabetically. If
there are fewer than 255 indexed artists, the system lists
them alphabetically in flat file mode. If there are more than
255, the system categorizes them alphabetically.
Artists
1. Press the OK button. You can select to play all artists or
any indexed artist.
2. Scroll to choose the desired artist. Press the OK button.
Sort all indexed media by albums. If there are fewer than 255
indexed albums, the system lists them alphabetically in flat
file mode. If there are more than 255, the system categorizes
them alphabetically.
Albums
1. Press the OK button. You can enter the album menu and
select from playing all albums or from any individual
indexed album.
2. Scroll to choose the desired album. Press the OK button.
Sort indexed music by genre (category) type. SYNC lists the
genres alphabetically in flat file mode. If there are more than
255, the system categorizes them alphabetically.
Genres
1. Press the OK button.
2. Scroll to select the desired genre. Press the OK button.
Access your playlists from formats ASX, M3U, WPL or MTP.
The system lists your playlists alphabetically in flat file mode.
If there are more than 255, the system categorizes them
alphabetically.
Playlists
1. Press the OK button.
2. Scroll to select the desired playlist. Press the OK button.
Search for and play a specific indexed track. SYNC lists your
tracks alphabetically in flat file mode. If there are more than
255, the system categorizes them alphabetically.
Songs
1. Press the OK button.
2. Scroll to select the desired track. Press the OK button.
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SYNC™
Action and DescriptionMessage
Explore all supported digital media on your media device
connected to the USB port. You can only view media content
which is compatible with SYNC; other files saved are not
visible.
Browse USB
1. Press the OK button.
2. Scroll to explore indexed media on your flash drive.
Play music similar to what is currently playing from the USB
port. The system uses the metadata information of each song
to compile a playlist for you.
*
Similar music
1. Press the OK button.
2. The system creates a new list of similar songs and begins
playing. This feature does not include tracks with incom-
plete metadata information. Press the OK button.
Exit the current menu.Return
*
With certain playing devices, if your metadata tags are not populated, the tracks are not
available in voice recognition, play menu or similar music. However, if you place these
tracks onto your playing device in "Mass Storage Device Mode", they are available in voice
recognition, play menu browsing and similar music. The system places Unknown items
into any unpopulated metadata tag.
System Settings
System settings provide access to your
Bluetooth Devices and Advanced menu
features.
Bluetooth Devices
The Bluetooth Devices menu allows you
to enable, disable, add, connect and delete
a Bluetooth device.
Press the AUX button, then the Menu
button to enter the Media Menu.
You can then scroll to:
Action and DescriptionMessage
Press the OK button.Sys Settings
Press the OK button.Bluetooth device
You can then select one of the following:
Pair more devices to the system.
*
Add Device
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SYNC™
Action and DescriptionMessage
1. Press the OK button. When find SYNC appears in the
display, press the OK button again.
2. Follow the directions in your phone's manual to put your
phone into discovery mode. A six-digit PIN appears in the
display.
3. When prompted on your phone's six-digit display, enter
the PIN.
Connect a previously paired Bluetooth-enabled phone.Connect BT
1. Press OK to select and view a list of devices.
2. Scroll until the desired device is chosen and press OK to
connect the device.
Turn the Bluetooth feature on and off.
**
Bluetooth On and Off
1. Press the OK button and scroll to toggle between on and
off.
2. Make a selection and press the OK button.
Delete a paired media device.Delete
1. Press the OK button and scroll to select the device.
2. Press the OK button to confirm.
Delete all previously paired devices.Delete all
1. Press the OK button.
2. Press the OK button to confirm.
Exit the current menu.Return
*
This is a speed-dependent feature. It is only available when your vehicle is traveling at 3
mph (5 km/h) or less.
**
Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth
features.
Advanced
The Advanced menu allows you to access
and set prompts, languages, defaults and
perform a master reset.
Press the AUX button, then the Menu
button to enter the Media Menu.
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SYNC™
You can then scroll to:
Action and DescriptionMessage
Press the OK button.Sys Settings
Press the OK button.Bluetooth device
You can then select one of the following:
Have SYNC guide you by asking questions, helpful hints or
ask you for a specific action.
Confirmation Prompts
1. Press the OK button and scroll to toggle between on and
off.
2. Make a selection and press the OK button. SYNC takes
you back to the Advanced menu.
Choose from the available languages. The displays and
prompts are in the selected language.
Language
1. Press the OK button and scroll through the available
languages.
2. Press the OK button when the desired language appears
in the display.
3. If you change the language setting, the display indicates
that the system is updating. When complete, SYNC takes
you back to the Advanced menu.
Return to the factory default settings. This selection does
not erase your indexed information, for example phonebook,
call history, text messages and paired devices.
Factory Defaults
1. Press the OK button.
2. Press the OK button. When restore defaults appears in
the display, press the OK button again to confirm.
Completely erase all information stored on SYNC. All
phonebook, call history, text messages and all paired devices
will be deleted and the system will return to the factory
default settings.
Master reset
Download available software applications through the USB
port.
Install Applications
Exit the current menu.Return
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SYNC™
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.
Phone issues
Possible solution(s)Possible cause(s)Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a limitation on
your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts. If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
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SYNC™
Phone issues
Possible solution(s)Possible cause(s)Issue
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
I am having trouble
connecting my phone to
SYNC. Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
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SYNC™
USB and media issues
Possible solution(s)Possible cause(s)Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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SYNC™
Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)Possible cause(s)Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
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SYNC™
Voice command issues
Possible solution(s)Possible cause(s)Issue
Review the phone voice
commands and the media
voice commands at the
beginning of their respective
sections.
You may be using the wrong
voice commands.
You may be speaking too
soon or at the wrong time.
SYNC does not understand
what I am saying.
After pressing the voice icon,
wait until after the tone
sounds and Listening
appears before saying a
command. Any command
spoken before this does not
register with the system.
Review the media voice
commands at the beginning
of the media section.
You may be using the wrong
voice commands.
You may be saying the
name differently than the
way you saved it.
SYNC does not understand
the name of a song or artist.
Say the song or artist
exactly as listed. If you say
"Play Artist Prince", the
system does not play music
by Prince and the Revolution
or Prince and the New
Power Generation.
The system may not be
reading the name the same
way you are saying it.
Make sure you are saying the
complete title, such as
"California remix featuring
Jennifer Nettles".
If the song titles are in all
CAPS, you have to spell
them. LOLA requires you to
say "L-O-L-A".
Do not use special charac-
ters in the title. The system
does not recognize them.
Review the Phone voice
commands at the beginning
of the phone section.
You may be using the wrong
voice commands.
You may be saying the
name differently than the
way you saved it.
SYNC does not understand
or is calling the wrong
contact when I want to
make a call.
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SYNC™
Voice command issues
Possible solution(s)Possible cause(s)Issue
Make sure you are saying the
contacts exactly as they are
listed. For example, if you
save a contact as Joe
Wilson, say "Call Joe
Wilson".
The system may not be
reading the name the same
way you are saying it.
Contacts in your phonebook
may be very short and
similar, or they may contain
special characters. Using the SYNC phone
menu, open the phonebook
and scroll to the name
SYNC is having trouble
understanding. SYNC will
read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.
Your phonebook contacts
may be in CAPS.
The system works better if
you list full names, such as
"Joe Wilson" rather than
"Joe".
Do not use special charac-
ters, such as 123 or ICE, as
the system does not recog-
nize them.
If a contact is in CAPS, you
have to spell it. JAKE
requires you to say "Call J-
A-K-E".
AppLink issues
Possible solution(s)Possible cause(s)Issue
Ensure you have a compat-
ible smartphone; an Android
with OS 2.3 or higher or an
iPhone 3GS or newer with
iOS 5.0 or higher. Addition-
ally, ensure your phone is
An AppLink capable phone
is not connected to SYNC.
AppLink Mobile Applica-
tions: When I select "Find
New Apps," SYNC does not
find any applications.
paired and connected to
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SYNC™
AppLink issues
Possible solution(s)Possible cause(s)Issue
SYNC in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Ensure the app is running on
your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login on the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open
their connection to SYNC,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, select that then
restart the app. If the app
does not have that option,
you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then
finding the particular app
and choosing 'Force stop.'
Don't forget to restart the
app afterwards, then select
"Find New Apps" on SYNC.
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SYNC™
AppLink issues
Possible solution(s)Possible cause(s)Issue
On an iPhone with iOS7+, to
force close an app, double
tab the home button then
swipe up on the app to close
it. Tab the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC's
Mobile App's Menu.
Reset the Bluetooth on your
phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle,
SYNC should be able to
automatically re-connect to
your phone if you press the
"Phone" button.
There is a bluetooth bug on
some order versions of the
Android OS that may cause
apps that were found on
your previous vehicle drive
to not be found again if you
have not turned off
bluetooth.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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SYNC™
AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
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SYNC™
GENERAL INFORMATION
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
A
B
H
C
DG
EF
E161890
MessageItem
PhoneA
NavigationB
ClimateC
SettingsD
*
EV InformationE
HomeF
MessageItem
InformationG
EntertainmentH
*
Hybrid vehicles only.
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MyFord Touch™ (If Equipped)
This system uses a four-corner strategy to
provide quick access to several vehicle
features and settings. The touchscreen
provides easy interaction with your cell
phone, entertainment, information and
system settings. The corners display active
modes within the menus, for example; your
cell phone's status.
Note: Some features are not available while
your vehicle is moving.
Note: You can access the entertainment
features for 30 minutes after you switch the
ignition off, and no doors are opened.
PHONE
Press to select any of the following:
Message
Phone
Quick Dial
Phonebook
History
Messaging
Settings
Navigation
Press to select any of the following:
Message
My Home
Favorites
Previous Destinations
Point of Interest
Emergency
Street Address
Intersection
Message
City Center
Map
Edit Route
Cancel Route
Climate
Press the corresponding icons to control
the following options:
• Driver Settings
• Recirculated Air
• Auto
• Dual
• Passenger Settings
• A/C
• Defrost
Settings
E142607
Press to select any of the following:
Message
Clock
Display
Sound
Vehicle
Settings
Help
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MyFord Touch™ (If Equipped)
EV Information
E161716
Press to access features
specific to your hybrid or plug-in
hybrid electric vehicle.
Home
E142613
Press to access the home
screen.
Note: Depending on your vehicle’s option
package and software, the screens may vary
in appearance from the descriptions in this
section. The features may also be limited
depending on the market. Check with an
authorized dealer for availability.
Information
E142608
Press to select any of the following:
Message
Services
Travel Link
Alerts
Message
Calendar
Apps
Where Am I?
ENTERTAINMENT
Press to select any of the following:
Message
AM
FM
SIRIUS
CD
USB
BT Stereo
SD Card
Using the Audio Controls
Depending on your vehicle, it may also have the following controls:
Action and DescriptionMessage
Switch the media features on or off.Power
Adjust the volume of playing media.Vol:
Use as you normally would in media modes.Tune
Eject a CD from the entertainment system.Eject
Press this button to switch the display screen off. Press again,
or touch the screen to switch the display screen on.
Display
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MyFord Touch™ (If Equipped)
Action and DescriptionMessage
Touch the control repeatedly to switch between media
modes.
Source
Adjust the settings for:Sound
Bass
Treble
Midrange
Set Balance and Fade
DSP
EQ Mode
Speed Compensated Volume
Using the Steering Wheel Controls
Depending on your vehicle, it may also have the following controls:
Action and DescriptionControl
Adjust the volume of playing media.VOL
Press to start a voice session. Press again to interrupt a voice
prompt and begin speaking. Press and hold to end an active
voice session.
Voice
Use as you normally would in media and phone modes.Seek and call accept
Use as you normally would in media and phone modes.Seek and call reject
Using the Touchscreen
• Make sure your hands are clean and
dry.
• Press firmly on the center of a control
graphic or menu item.
• Keep metal objects or other conductive
material away from the surface of the
touchscreen.
Cleaning the Touchscreen Display
Use a dry, clean, soft cloth. If dirt or
fingerprints are still visible, apply a small
amount of alcohol to the cloth. Do not pour
or spray alcohol onto the display. Do not
use detergent or any type of solvent to
clean the display.
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MyFord Touch™ (If Equipped)
Support
The SYNC support team is available:
• Monday-Saturday, 8:30am-8:00pm
EST.
• United States: 1-888-270-1055
• Canada: 1-800-565-3673
Note: Times are subject to change due to
holidays.
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
• Do not attempt to service or repair the
system. Have your vehicle checked by
an authorized dealer.
• Do not operate media devices if the
power cables are broken or damaged.
• Make sure the power cables do not
interfere with the safe operation of your
vehicle's controls or affect your safe
driving abilities.
• Some SYNC functions are
speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds below 3.1 mph (5 km/h).
Make sure that you review your device's
manual before using it with SYNC.
Speed-restricted Features
Some features of this system are restricted
from use unless your vehicle is stationary.
• Screens crowded with information, for
example:
• Point of Interest reviews and ratings
• SIRIUS Travel Link sports scores
• Movie times
• Ski conditions.
• Any action that requires keyboard use,
for example: entering a navigation
destination or editing information.
• All lists are limited, for example: phone
contacts.
See the following chart for more specific
examples.
Speed-restricted Features
Pairing a cell phoneCell phone
Adding or editing phonebook contacts
Phone contacts and recent phone call entries
Enabling Valet ModeSystem Functionality
Editing settings while the rear view camera or active park
assist are active
Editing wireless settingsWi-Fi and Wireless
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Speed-restricted Features
Editing the list of wireless networks
Adding or editing wallpaperPhotos and Graphics
Composing text messagesText Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destinationNavigation
Demo navigation route
Adding or editing Address Book or Avoid Area entries
Privacy Information
When you connect a cell phone to SYNC,
the system creates a profile within your
vehicle that links to that cell phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may
contain data about your cell phone book,
text messages (read and unread), and call
history, including history of calls when your
cell phone was not connected to the
system. In addition, if you connect a media
device, the system creates and retains an
index of supported media content. The
system also records a short development
log of approximately 10 minutes of all
recent system activity. The log profile and
other system data may be used to improve
the system and help diagnose any
problems that may occur.
The cellular profile, media device index,
and development log remain in your
vehicle unless you delete them, and are
generally accessible only in your vehicle
when your cell phone or media player is
connected. If you no longer plan to use the
system or your vehicle, we recommend you
carry out a Master Reset to erase all stored
information.
System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not
access the system data for any purpose
other than as described without consent,
a court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911
Assist®, Vehicle Health Report, and Traffic,
Directions and Information.
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Accessing and Adjusting Modes Through Your Right Vehicle Information
Display
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A
The display is located on the right side of
your instrument cluster (A). You can use
your steering wheel controls to view and
make minor adjustments to active modes
without taking your hands off the wheel.
For example:
• In Entertainment mode, you can view
what is now playing, change the audio
source, select memory presets and
make some adjustments.
• In Phone mode, you can accept or
reject an incoming call.
• If your vehicle is equipped with
Navigation, you can view the current
route or activate a route.
• In Efficiency Leaves mode, you can
learn how your vehicle informs you of
your driving efficiency. Press OK to exit
the menu.
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Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes.
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode.
• Press the left or right arrows to make
adjustments within the chosen mode.
• Press OK to confirm your selection.
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Note: If your vehicle is not equipped with
Navigation, Compass appears in the display
instead of Navigation. If you press the right
arrow to go into the Compass menu, you
can see the compass graphic. The compass
displays the direction in which the vehicle
is traveling, not true direction (for example,
if the vehicle is traveling west, the middle
of the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using Voice Commands
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the lower left status
bar indicating the status of the voice
command session (such as Listening,
Success, Failed, Paused or Try Again).
How to Use Voice Commands
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The following are some of the
voice commands that you can
say at any time during a voice
command session.
Press the voice button and when
prompted say:
Voice command
Main Menu
What Can I Say
Previous Page
Go Back
Help
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken voice commands.
• After pressing the voice command icon,
wait until after the tone sounds and a
message appears before saying a voice
command. Any voice command spoken
prior to this does not register with the
system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice command icon.
Accessing a List of Available Voice
Commands
To access a list of available voice
commands you can do either of the
following.
Using the touchscreen, press:
Menu Item
Settings
Help
Voice Command List
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Using the steering wheel control, press
the voice button and when prompted
say one of the following:
Voice Commands
List of Commands
Radio List of Commands
Phone List of Commands
Voice Commands
Voice Instructions List of Commands
Voice Command Settings
These allow you to customize the level of
system interaction, help and feedback. The
system defaults to standard interaction
that uses candidate lists and confirmation
prompts as these provide the highest level
of guidance and feedback.
Action and DescriptionMenu Item
In this mode the system provides
detailed interaction and guidance.
NoviceInteraction Mode
This mode has less audible interac-
tion and more tone prompts.
Advanced
The system uses these short questions to confirm your voice
command. If turned off, the system simply makes a best guess
as to what you requested. The system may still occasionally
ask you to confirm a voice command.
Confirmation Prompts
Candidate lists are lists of possible results from your voice
commands. The system creates these lists when it has the
same confidence level of several options based on your voice
command
Phone Candidate Lists
Media Candidate Lists
Using the touchscreen, press the
settings icon, then press:
Menu Item
Voice Settings
Voice Control
Select from the following:
Interaction Mode
Confirmation Prompts
Menu Item
Media Candidate Lists
Phone Candidate Lists
Voice Control Volume
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Using Voice Commands with the
Touchscreen Options
The voice command system has a dual
mode feature which allows you to switch
between using voice commands and
making on-screen selections. This is
available only when the system displays a
list of candidates generated during a voice
command session. For example, this can
be used when entering a street address or
trying to call a contact from a cell phone
paired to the system.
SETTINGS
A
B
C
D
E
F
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Menu ItemItem
ClockA
DisplayB
SoundC
VehicleD
SettingsE
HelpF
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Clock
E142607
Under this menu, you can set the
clock, access and adjust the
display, sound and vehicle settings as well
as access settings for specific modes or
the help feature.
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Press the settings icon.Settings
Press the + or - to adjust the time.Clock
From this screen, you can also make other adjustments such
as 12-hour or 24-hour mode, activate GPS time synchroniza-
tion and have the system automatically update new time
zones.
You can also switch the outside air temperature display off
and on. It appears at the top center of the touchscreen, next
to the time and date.
Note: You cannot manually set the date. Your vehicle’s GPS does this for you.
Note: If the battery has been disconnected, your vehicle needs to acquire a GPS signal to
update the clock. Once your vehicle acquires the signal, it may take a few minutes for the
update to display the correct time.
Display
E142607
You can adjust the display using
the touchscreen or the voice
button on the steering wheel
controls.
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Press the settings icon.Settings
Display
Then select from the following:
When set to On, lets you use the automatic dimming feature.Auto Dim
When set to Off you are able to adjust the brightness of the screen.
Make the screen display brighter or dimmer.Brightness
Allows you to switch the display off. It also allows you to set the screen
to a certain brightness or have the system automatically change based
on the outside light level.
Mode
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Action and DescriptionMenu Item
If you also select:
These features will allow you to adjust the dimming of
your screen.
Auto
Night
Allows you to adjust screen dimming as the outside lighting conditions
change from day to night.
Auto Dim
Manual Offset
Allows you to display the default photo or upload your own.Edit Wallpaper
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To make adjustments using the voice
button, press the button and when
prompted, say:
Voice command
Display Settings
Uploading Photos for Your Home
Screen Wallpaper
Note: You cannot load photos directly from
your camera. You must access the photos
either from your USB mass storage device
or from an SD card.
Note: Photographs with extremely large
dimensions (such as 2048 x 1536) may not
be compatible and appear as a blank
(black) image on the display.
The system allows you to upload and view
up to 32 photos.
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To access, press:
To upload your photos, select:
Action and DescriptionMessage
Press the settings icon.Settings
Display
Follow the system prompts to upload your photographs.Edit Wallpaper
Only the photograph(s), which meet the
following conditions display:
• Compatible file formats are as follows:
JPEG, GIF, PNG, BPM.
• Each file must be 1.5 MB or less.
• Recommended dimensions: 800 x 384.
Sound
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To make adjustments using the touchscreen, select:
Menu Item
Settings
Sound
Then select from the following:
Bass
Midrange
Treble
Set Balance and Fade
Occupancy Mode
EQ Mode
Speed Compensated Volume
Note: Your vehicle may not have all of these sound settings.
Vehicle
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To make adjustments using the
touchscreen, select:
Menu Item
Settings
Vehicle
Then select from the following:
Menu Item
Ambient Lighting
Vehicle Health Report
Camera Settings
Enable Valet Mode
Charge Port Light Ring
Ambient Lighting (If Equipped)
When you switch this feature on, ambient
lighting illuminates footwells and
cupholders with a choice of colors. To
access and make adjustments:
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To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Press the settings icon.Settings
Vehicle
Ambient Lighting
• You can then touch the desired color.
• Use the scroll bar to increase or decrease the intensity.
• To switch the feature on or off, press the power button.
Vehicle Health Report (If Equipped, US Only)
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Press the settings icon.Settings
Vehicle
Vehicle Health Report
Turn on and off and set the mileage interval at which you
would like to receive the reports. Press the ? for more
information on these selections.
Automatic Reminders
Mileage Interval (Miles)
To run the vehicle health report immediately.Run Vehicle Health
Report Now
You can find more information on Vehicle Health Report in this chapter.
Camera Settings
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This menu allows you to access
settings for your rear view
camera.
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Press the settings icon.Settings
Vehicle
Camera Settings
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Action and DescriptionMenu Item
Then select from the following:
Enhanced Park Aids
Rear Camera Delay
You can find more information on the rear view camera system in another chapter. See
Parking Aids (page 186).
Enable Valet Mode
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Valet mode allows you to lock
the system. No information is
accessible until the system is
unlocked with the correct PIN.
Note: If the system locks, and you need to
reset the PIN, please contact the Customer
Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Press the settings icon.Settings
Vehicle
Then enter a four digit PIN twice, as prompted.Enable Valet Mode
After you press Continue the system locks until you enter the
PIN again.
Continue
Charge Point Light Ring (If Equipped)
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To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Settings
Vehicle
Charge Port Light Ring
You can then select:
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Action and DescriptionMenu Item
Illuminates when plugging in, opening doors, pressing the
unlock button on your remote and while charging.
On
Does not illuminate.Off
Illuminates only when plugging in, opening doors, or
pressing the unlock button on your remote.
Limited
Note: Details on the charge port light ring
functions are in another chapter. See High
Voltage Battery (page 168).
Settings
Access and adjust system settings, voice
features, as well as phone, navigation and
wireless settings.
System
E142607
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Press the settings icon.Settings
System
Then select from the following:
Select to have the touchscreen display in English, Spanish or
French.
Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Adjust the volume of voice prompts from the system.System Prompt Volume
Select to have the system beep to confirm choices made
through the touchscreen.
Touch Screen Button
Beep
Have the touchscreen keyboard display in QWERTY or ABC
format.
Keyboard Layout
Install any downloaded applications or view the current
software licenses.
Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data.
Master Reset
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Voice Control
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To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Settings
Voice Settings
Then select from the following:
Standard interaction mode provides more detailed interaction
and guidance. Advanced mode has less audible interaction
and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not clearly
heard or understood your request.
Confirmation Prompts
Note: Even with confirmation prompts turned off, the system
may occasionally ask you to confirm settings.
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at your
request with these turned off.
Media Candidate Lists
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at your
request with these turned off.
Phone Candidate Lists
This allows you to adjust the system’s voice volume level.Voice Control Volume
Media Player
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To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Press the settings icon.Settings
Media Player
Then select from the following:
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Action and DescriptionMessage
When this feature is on, the system automatically switches
to the media source upon initial connection. This allows you
to listen to music during the indexing process. When this
feature is off, the system does not automatically switch to
the inserted media source.
Autoplay
Select to connect, disconnect, add or delete a device. You
can also set a device as your favorite so that the system
automatically attempts to connect to that device at every
ignition cycle.
Bluetooth Devices
When this feature is on, the system automatically indexes
media on your connected Bluetooth device.
Index Bluetooth Audio
Device
This allows you to view the version level of the Gracenote
Database.
Gracenote® Database
Info
With this feature on, the Gracenote Database supplies
metadata information for your music files. This overrides
information from your device. This feature defaults to off.
Gracenote® Manage-
ment
With this feature on, the Gracenote Database supplied cover
art for your music files. This overrides any art from your device.
This feature defaults to Media Player.
Cover Art Priority
Navigation
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To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Press the settings icon.Settings
Navigation
Then select from the following:
Turn breadcrumbs on and off.Map Prefer-
ences
Have the system display your turn list top to bottom or bottom to top.
Turn the Parking POI notification on and off.
Turn estimated driving range rings on and off.
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Action and DescriptionMessage
Shortest RouteSelect which type of route you want
the system to display first. You can
select from the following options:
Route Prefer-
ences
Fastest Route
Eco Route
If set to yes, the system will
only calculate a single route.
This speeds up your destina-
tion entry process.
Always use Preferred Route
This allows you to select the
level of cost for the calculated
Eco Route. The higher the
setting, the longer the time
allotment is for the route.This
may incur a time penalty.
Eco Time Penalty
Have the system avoid freeways.
Have the system avoid toll roads.
Have the system avoid ferries or car trains.
Have the system use HOV (high-occupancy vehicle) lanes.
Have the system use guidance prompts.Navigation
Preferences
Have the system automatically fill-in State/Province information.
Have the system avoid traffic problems automatically.Traffic Prefer-
ences
Turn traffic alert notifications on or off.
Have the system display accident icons.
Have the system display traffic jam icons.
Have the system display closed roads.
Have the system display areas where difficult driving conditions may
occur.
Have the system display areas where snow and ice on the road may
occur.
Have the system display any smog alerts.
Have the system display weather warnings.
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Action and DescriptionMessage
Have the system display where there may be reduced visibility.
Have the system turn on your radio for traffic announcements.
Enter specific areas that would like to avoid on planned navigation
routes.
Avoid Areas
Phone
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To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Press the settings icon.Settings
Phone
Then select from the following:
Connect, disconnect, add or delete a device, as well as save
it as a favorite.
Bluetooth Devices
Turn Bluetooth on and off.Bluetooth
Have all calls go directly to your voice mail and not ring inside
your vehicle. With this feature turned on, text message noti-
fications are also suppressed and do not ring inside your
vehicle.
Do Not Disturb
Turn on or turn off the 911 Assist feature. See Information
(page 437).
911 Assist
Select the type of notification for phone calls - ring tone,
beep, text to speech or silent.
Phone Ringer
Select the type of notification for text messages - alert tone,
beep, text to speech, or have it be silent.
Text Message Notifica-
tion
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Action and DescriptionMessage
If compatible with your phone, you can adjust your internet
data connection. Select to make your connection profile with
the personal area network or to turn off your connection. You
can also choose to adjust your settings or have the system
always connect, never connect when roaming, or query on
connect. Press ? for more information.
Internet Data Connection
Access features, such as automatic phonebook download,
re-download your phonebook, add contacts from your phone
as well as delete or upload your phonebook.
Manage Phonebook
Have the system alert you when in Roaming mode.Roaming Warning
Wireless & Internet
E142607
Your system has a Wi-Fi feature
that creates a wireless network
within your vehicle, thereby
allowing other devices (such as personal
computers or phones) in your vehicle to
speak to each other, share files or play
games. Using this Wi-Fi feature, everyone
in your vehicle can also access the internet
if you have a USB mobile broadband
connection inside your vehicle, your phone
supports personal area networking or if
you park outside a wireless hotspot.
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Press the settings icon.Settings
Wireless & Internet
Then select from the following:
Wi-Fi Network (Client) ModeWi-Fi Settings
Turns the Wi-Fi feature on and off in your vehicle. Make sure
you switch it on for connectivity purposes.
Choose a Wireless Network
Allows you to use a previously stored wireless network. You
can categorize by alphabetical listing, priority and signal
strength. You can also choose to search for a network,
connect to a network, disconnect from a network, receive
more information, prioritize a network or delete a network.
Gateway (Access Point) Mode
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Action and DescriptionMenu Item
Makes SYNC an access point for a phone or a computer when
turned on. This forms the local area network within your
vehicle for things, such as game playing, file transfer and
internet browsing. Press ? for more information.
Gateway (Access Point) Settings
Allows you to view and change settings for using SYNC as
the internet gateway.
Gateway (Access Point) Devices List
Allows you to view recent connections to your Wi-Fi system.
Instead of using Wi-Fi, your system can also use a USB mobile
broadband connection to access the internet. (You must
switch on your mobile broadband device on your personal
computer before connecting it to the system.) This screen
allows you to set up what is your typical area for your USB
mobile broadband connection. (USB mobile broadband
settings may not display if the device is already on.) You can
select the following:
USB Mobile Broadband
Country
Carrier
Phone Number
User Name
Password
Shows you the currently paired devices as well as giving you
your typical Bluetooth options to connect, disconnect, set as
favorite, delete and add device. Bluetooth is a registered
trademark of the Bluetooth SIG.
Bluetooth Settings
Choose your connection methods and change them as
needed. You can select to change order and have the system
either always attempt to connect using a USB, mobile
broadband, or using Wi-Fi.
Prioritize Connection
Methods
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E142626
The Wi-Fi CERTIFIED Logo is a certification
mark of the Wi-Fi Alliance.
Help
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To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Press the settings icon.Settings
Help
Then select from the following:
Touchscreen system serial numberSystem Inform-
ation
Vehicle Identification Number (VIN)
Touchscreen system software version
Navigation system version
Map database version
Sirius satellite radio ESN
Gracenote® Database Information and Library version
Modem Electronic Serial Number
View the licenses for any software and applications installed on your
system.
Software
Licenses
Certain features are not accessible when your vehicle is moving.Driving Restric-
tions
Switch on and off the Emergency Assistance feature. See Information
(page 437).
911 Assist
Allows you to save up to two
numbers as ICE contacts for
quick access if there is an
emergency.
In Case of Emergency (ICE) Quick Dial
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Action and DescriptionMenu Item
The ICE contacts you select
appear at the end of the
Emergency Assistance call
process.
Select to access your phone-
book and then select the
desired contacts. The
numbers then appear as
options on this screen for the
ICE 1 and ICE 2 buttons.
Edit
View categorized lists of voice commands.Voice
Command List
You can also access Help using the voice
commands. The system provides
allowable voice commands for the current
mode.
E142599
Press the voice button and when
prompted say:
Voice command
Help
ENTERTAINMENT
A
B
C
D
E
F
G
H
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Message and DescriptionMessage
AMA
FMB
SIRIUSC
CDD
USBE
Touch this button to scroll down for more options, for example
SD Card and USB
F
These buttons change with the media mode you are in.G
Radio memory presets.H
Note: Some features may not be available in your area. Contact an authorized dealer for
more information.
You can access these options using the
touchscreen or voice commands.
AM/FM Radio
E142611
The following controls are
available for AM/FM radio
Action and DescriptionItem
Touch either tab to listen to the radio. To change between AM and FM
presets, just touch the AM or FM tab.
AM
FM
Save a station by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the station. Sound returns
when finished.
Presets
Touch this button to turn HD Radio on. The light on the button illumin-
ates when the feature is on. HD Radio allows you to receive radio
broadcasts digitally, where available, providing free, crystal-clear sound.
See HD Radio information later in this chapter.
HD Radio
Touch this button to make adjustments to your audio settings.Options
Touch this button to go to the next strong AM or FM radio station. The
light on the button illuminates when the feature is on.
Scan
Touch this button to manually enter the desired station number. Touch
Enter when you are done.
Direct Tune
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Options
You can make adjustments to the following options:
Action and DescriptionMenu Item
Touch this button to adjust settings for:Sound Settings
Bass
Midrange
Treble
Set Balance and Fade
DSP
Occupancy Mode
Speed Compensated Volume
This allows you to select a category of music you would like to search
for. You can then choose to either seek or scan for the stations playing
that category.
Set PTY for
Seek / Scan
This allows you to view the information broadcast by FM stations.RDS Text
Display
AST (Autostore) allows you to have the system automatically store
the six strongest stations in your current location.
AST
This feature is available when HD Radio is on, and allows you to tag a
song to download later. When you select On, TAG appears on-screen
when HD Radio is active. You can touch TAG to save the information
of the song that is playing. When you plug in your portable music player,
the information transfers, if supported by your device. When you are
connected to iTunes, the tags appear to remind you of the songs you
would like to download. See HD Radio information later in this chapter.
TAG Button
Note: Your vehicle may not have all these sound settings.
HD Radio™ Information (If Available)
Note: HD Radio broadcasts are not
available in all markets.
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.
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When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen:
E142616
The HD logo either blinks when acquiring
a digital station, and then stays solid when
digital audio is playing, or is grey when
acquiring a digital station, and then
changes to orange when digital audio is
playing. When this logo is available, you
may also see Title and Artist fields
on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
TAG allows you to save a song to
download later when you are on an
acquired HD Radio station and the feature
is on.
To turn the feature on and use it, select AM or FM and the select:
Action and DescriptionMessage
Options
TAG Button
When you hear a song you want to tag, select:On
The system automatically saves the song's information and transfers
it to your portable music player (if supported) when you connect it to
the system. The system automatically transfers the tag to your player
(if already connected) and a pop-up confirms the transfer.
TAG
When you access iTunes with your portable music player, the tags
appear to you as a reminder. The system allows you to tag up to
approximately 100 songs. For a list of devices that support tagging,
see www.SYNCMyRide.com, www.SYNCMyRide.ca or www.sync-
maroute.ca
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When HD Radio broadcasts are active, you can access the following functions:
Action and DescriptionMessage
Allows you to hear a brief sampling of all available stations. This feature
still works when HD Radio reception is on, although it does not scan
for HD2-HD7 channels. You may see the HD logo appear if the station
has a digital broadcast.
Scan
Allows you to save an active channel as a memory preset. Touch and
hold a memory preset slot until the sound returns. There is a brief mute
while the radio saves the station. Sound returns when finished. When
switching to an HD2 or HD3 memory preset, the sound mutes before
the digital audio plays, because the system has to reacquire the digital
signal.
Presets
Note: As with any saved radio station, you cannot access the saved station if your vehicle
is outside the station’s reception area.
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the fringe of
the reception area, the station may mute due to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to the analog
broadcast until the digital broadcast is available again. However, if you
are listening to any of the possible HD2-HD7 multicast channels, the
station mutes and stays muted unless it is able to connect to the digital
signal again.
When the system first receives a station (aside from HD2-HD7 multicast
stations), it first plays the station in the analog version. Once the receiver
verifies the station is an HD Radio station, it shifts to the digital version.
Depending on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending is the shift
from analog to digital sound or digital back to analog sound.
Station
blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
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Potential station issues
ActionCauseIssues
No action required. This is a
broadcast issue.
This is poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.
No action required. The recep-
tion issue may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or
blending in and out.
No action required. This is
normal behavior. Wait until the
audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue form
at http://www.ibiquity.com/
automotive/
report_radio_station_experi-
ences
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form
at http://www.ibiquity.com/
automotive/
report_radio_station_experi-
ences
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
No action required. This is
normal behavior.
This selection disables HD2-
HD7 channel search.
HD2-HD7 stations not
found when you press
Scan
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HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
Radio Voice Commands
E142599
Press the voice button and when prompted say:
Action and DescriptionVoice command
Radio
Then you can say a command similar to the following:
Say a frequency or preset.FM
Off
Help
SIRIUS® Satellite Radio (If
Activated)
E142611
To turn the feature on press the lower left corner of the touchscreen, and then
select:
Action and DescriptionMenu Item
SIRIUS
You can then select any of the following:
Save a channel by pressing and holding one of the memory preset
areas. There is a brief mute while the radio saves the channel.
Sound returns when finished.
Presets
Save the current song, artist, or team as a favorite.Alerts
If you are listening to music, you can save the song or artist, so the
system can alert you when they are playing on a satellite radio
channel. If you are listening to a sporting event, you can save your
favorite teams so the system can alert you when they are playing
on a satellite radio channel. You can also edit alerts or turn alerts
on or off.
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Action and DescriptionMenu Item
When an alert appears on the screen, you can choose to tune to
the channel, cancel the alert or turn off alerts.
Replay audio on the current channel. You can replay approximately
45 minutes of audio as long as you have remained tuned to the
current station. Changing stations erases the previous audio.
Replay
While in replay mode:
Press and release the seek buttons to hear the previous or next
song.
Press and hold the seek buttons to reverse or fast forward in the
current track.
Press play or pause to play or pause the audio.
Press the button again to return to live audio.
Touch this button to hear a brief sampling of channels.Scan
Touch this button to view a list of all available stations. Scroll to
see more categories. Touch the station you want to listen to.
Browse
Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall
not be responsible for Alert feature variation.
Browsing Controls
Action and DescriptionMessage
Touch this button if you want to skip this channel.Skip
Touch this button if you do not want anyone to listen to this
channel.
Lock
Touch this button to see song titles playing on other stations.Title
Touch this button to see artists playing on other stations.Artist
Touch this button to see a list of all the channel names.Channel
Options
Touch this button to view and adjust
various media settings.
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MessageMessage
Touch this button to adjust settings for:Sound Settings
Bass
Midrange
Treble
Set Balance and Fade
DSP
Occupancy Mode
Speed Compensated Volume
This allows you to select a category of music you would like to
search for. You can then choose to either seek or scan for the
stations playing that category.
Set Category for
Seek/Scan
This allows you to lock and unlock channels, change or reset your
PIN or unlock all channels. To use this feature, you need your initial
PIN, which is 1234.
Parental Lockout
This feature allows you turn alerts on and off.Artist / Title / Team
Alerts
SIRIUS requires this number when communicating with you about
your account.
Electronic Serial
Number (ESN)
Touch this button to manually enter the desired satellite channel
number. Touch Enter when you are done
Direct Tune
Note: Your vehicle may not have all these sound settings.
SIRIUS Satellite Radio Information
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes.
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SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SIRIUS satellite radio channels, and
other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Electronic Serial Number
(ESN)
You need your ESN to activate, modify or
track your satellite radio account. The ESN
is on the System Information Screen (SR
ESN:XXXXXXXXXXXX).
To access your ESN, touch the bottom
left corner of the touchscreen, then
select:
Message
SIRIUS
Options
SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow
and ice build-up and keep luggage and other materials as far away
from the antenna as possible.
Antenna obstruc-
tions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses,
parking garages, dense tree foliage and thunderstorms can interfere
with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a
stronger signal may overtake a weaker one and the audio system
may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference
and the audio system may mute.
Satellite radio
signal interfer-
ence
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Troubleshooting tips
ActionCauseMessage
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring…
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
No Signal
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found
Check Channel Guide
No action required.SIRIUS has updated the chan-
nels available for your vehicle.
Subscription Updated
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SIRIUS Satellite Radio Voice
Commands
E142599
If you are listening to SIRIUS
satellite radio, press the voice
button on the steering wheel
controls. You will hear a prompt, you can
then say any of the commands in the
following table.
If you are not listening to SIRIUS
satellite radio, press the voice button
and, after the tones press the voice
button and when prompted say:
Voice command
Sirius
You can then say any of the following
or a similar command:
SAT 1
Voice command
Sports Games
Tune
Help
You can also say the name of any Sirius
station, such as “The Highway” or “Deep
Tracks”, to listen to that station.
CD
E142611
To access, press the lower left corner
on the touchscreen, then select:
Menu Item
CD
Insert your CD then select:
Action and DescriptionMenu Item
Touch this button to repeat the currently
playing track, all tracks on the disc or switch
the feature off if already on.
Repeat
Touch this button to play the tracks or
entire albums in random order, or switch
the feature off if already on.
Shuffle
Touch this button to hear a brief sampling
of all available tracks.
Scan
Touch this button to see disc information.More Info
Touch this button to look through all avail-
able CD tracks.
Browse
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To adjust the Sound Settings, select:
Menu Item
Options
Sound Settings
Then any of the following:
Bass
Midrange
Treble
Set Balance and Fade
Occupancy Mode
EQ Mode
Speed Compensated Volume
Note: Your vehicle may not have all these
sound settings.
CD Voice Commands
E142599
If you are listening to a CD, press
the voice button on the steering
wheel controls. When prompted,
say any of the following commands.
If you are not listening to a CD, press
the voice button and, after the tone,
say:
Voice command
CD Player
When listening to a CD you can say
many commands. Following are a few
examples of what you can say.
Voice command
Play
Pause
Next Track
Previous Track
Help
*
This applies to WMA or MP3 files only.
SD Card Slot and USB Port
The SD card slot and USB port are located
in the Media Hub. See Media Hub (page
330).
SD Card
Note: Your SD card slot is spring-loaded.
To remove the SD card, press the card in
and the system ejects it. Do not attempt to
pull the card to remove it as this could cause
damage.
Note: The navigation system also uses this
card slot. See Navigation (page 449).
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E196637
To access and play music from your device,
press the lower left corner of the
touchscreen.
E142620
SD logo is a trademark of SD-3C, LLC.
USB Port
E196638
To access and play music from your device,
press the lower left corner of the
touchscreen.
This feature allows you to plug in media
playing devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Playing Music from Your Device
Note: The system is capable of indexing up
to 30,000 songs.
E142611
Insert your device and select:
Action and DescriptionMessage
Once the system recognizes your USB or SD card you can then
select from the following options:
USB
SD Card
This feature replays the currently playing song or album.Repeat
Touch this button to play music on the selected album or folder
in random order.
Shuffle
This feature allows you to choose music similar to what is currently
playing.
Similar Music
Touch this button to see disc information, for example current
track, artist name, album and genre.
More Info
Touch this button to view and adjust various media settings.Options
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Sound
You can adjust the settings for:
Action and DescriptionMessage
BassSound Settings
Midrange
Treble
Set Balance and Fade
DSP
EQ Mode
Speed Compensated Volume
Allows you to select more settings, which is under Media Player.
See Settings (page 385).
Media Player
Settings
Displays software and firmware information about the currently
connected media device.
Device Information
Indexes your device when you connect it for the first time and
each time the content changes (for example adding or removing
tracks) to make sure you have the latest voice commands avail-
able for all media on the device.
Update Media Index
Note: Your vehicle may not have all these sound settings.
Browse
This feature allows you to view the
contents of the device. It also allows you
to search by categories, for example genre,
artist or album.
If you want to view song information, for
example Title, Artist, File, Folder, Album,
and Genre, touch the on-screen album art.
You can also select:
Action and DescriptionMessage
To hear how the system pronounces the current band and song.
This can be helpful when using voice commands to make sure
the system correctly plays your request.
What’s Playing?
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USB and SD Card Voice Commands
E142599
Press the voice button and when prompted say:
Voice command
SD Card
USB
Then commands such as the following:
Browse
Next Track
Pause
Say the name of what you would like to listen to such as a band, song,
album or playlist.
Play
*
Play Artist ___
*
Play Song ___
Similar Music
Help
*
___ is a dynamic listing, meaning that it could be the name of anything, such as a group,
artist or song. For example you could say "Play artist The Beatles" or "Play song Penny
Lane".
Supported Media Players, Formats
and Metadata Information
SYNC is capable of hosting nearly any
digital media player, including iPod,
Zune™, plays from device players, and
most USB drives. Supported audio formats
include MP3, WMA, WAV and AAC.
It is also able to organize your indexed
media from your playing device by
metadata tags. Metadata tags, which are
descriptive software identifiers embedded
in the media files, provide information
about the file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC may classify the empty
metadata tags as unknown.
Bluetooth Audio
E142611
The system allows you to stream
audio over your vehicle's
speakers from your connected,
Bluetooth-enabled cell phone.
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To access, press the lower left corner
on the touchscreen, then select:
Message
BT Stereo
Bluetooth Audio Voice Commands
E142599
The voice system allows you to
control your media with a simple
voice command. For example to
change songs, press the voice button and
follow the system prompts.
PHONE
A
B
C
D
E
F
E161968
MessageItem
PhoneA
Quick DialB
PhonebookC
HistoryD
MessagingE
SettingsF
Hands-free calling is one of the main
features of SYNC. Once you pair your cell
phone, you can access many options using
the touchscreen or voice commands. While
the system supports a variety of features,
many are dependent on your cell phone’s
functionality.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
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• Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone’s
compatibility, see your cell phone’s user
manual and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing Your Cell Phone for the
First Time
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cell phone with SYNC.
This allows you to use your cell phone in a
hands-free manner.
Note: This is a speed-dependent feature.
It is unavailable when your vehicle is
traveling at speeds over 3 mph (5 km/h).
Touch the upper left corner of the touchscreen:
Action and DescriptionMessage
Add phone
Follow the on-screen instructions.Find SYNC
Make sure that Bluetooth is set to On and that your cell phone
is in the correct mode. See your cell phone’s manual if
necessary.
Select SYNC and a six-digit PIN appears on your device.
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
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Action and DescriptionMessage
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
Pairing Subsequent Cell Phones
Note: This is a speed-dependent feature.
It is unavailable when your vehicle is
traveling at speeds over 3 mph (5 km/h).
Make sure that Bluetooth is set to On and
that your cell phone is in the correct mode.
See your device's manual if necessary.
To pair a subsequent cell phone, select:
Action and DescriptionMenu Item
Phone
Settings
Bluetooth Devices
Add Device
Follow the on-screen instructions.Find SYNC
Make sure that Bluetooth is set to On and that your cell phone
is in the correct mode. See your cell phone’s manual if
necessary.
Select SYNC and a six-digit PIN appears on your device.
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
Making Calls
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Press the voice button and say a
command similar to the following:
Voice command
Call
Dial
You can say the name of a person from
your phone book to call or a say a number
to dial. For example "Call John" or "Dial
867-5309".
E142632
To end the call or exit phone
mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available.
To accept the call, select:
Message
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
E142632
To reject the call, select:
Message
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on the
touchscreen to select from the following
options:
Action and DescriptionMenu Item
Touch this button to access the on-screen numerical pad to
enter a number and place a call. During an active call, you can
also choose any of these options:
Phone
Mute Call
Hold Call
Privacy
Join Calls
End
Select to call stored contacts.Quick Dial
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Action and DescriptionMenu Item
Touch this button to access and call any contacts in your
previously downloaded phonebook. The system places the
entries in alphabetical categories summarized at the top of
the screen
Phonebook
To turn on contact picture settings, if your device supports this
feature, select:
Phone
Settings
Manage Phonebook
Display Photos from Phonebook
Certain smartphones may support transferring street addresses
when listed with phonebook contact information. If your cell
phone supports this feature, you can select and use these
addresses as destinations and save them as favorites.
Note: This is a cell phone-dependent feature. If your cell phone
does not support downloading call history using Bluetooth,
SYNC keeps track of calls made with the SYNC system.
Call History
After you connect your Bluetooth-enabled cell phone to SYNC,
you can access any previously dialed, received or missed calls.
You can also choose to save these to:
Quick DialFavorites
Send text messages using the touchscreen. See Text
Messaging later in this section.
Messaging
Touch this button to access various phone settings, for
example turning Bluetooth on and off, managing your phone-
book and more. See Phone Settings later in this section
Settings
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Note: SYNC does not download read text
messages from your cell phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, for
example LOL.
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MyFord Touch™ (If Equipped)
Touch the top left corner of the display,
then select:
Message
Phone
Messaging
Then any of the following:
Listen (speaker icon)
Dial
Message
Send Text
View
Delete
Composing a Text Message
Note: This is a speed-dependent feature.
It is unavailable when your vehicle is
traveling at speeds over 3 mph (5 km/h).
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
To compose and send a text message, select:
Action and DescriptionMessage
Phone
Messaging
Enter a cell phone number or choose from your phonebook.Send Text
Allows you to customize the pre-defined message or create
a message on your own.
Edit Text
Sends the message as it is.Send
You can then preview the message, verify
the recipient as well as update the
message list.
Text Message Options
Message
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late.
Message
I’m ahead of schedule, so I’ll be there
early.
I’m outside.
I’ll call you when I get there.
OK
Yes
No
Thanks
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MyFord Touch™ (If Equipped)
Message
Stuck in traffic.
Call me later.
LOL
Receiving a Text Message
Note: If you select View and your vehicle is
traveling over 3 mph (5 km/h), the system
offers to read the message to you instead
of allowing you to view it while driving.
When a new message arrives, an
audible tone sounds and the screen
displays a pop-up with the caller name
and ID, if supported by your cell phone.
You can select:
Action and DescriptionMessage
To view the text message.View
For SYNC to read the
message to you.
Listen
To call the contact.Dial
To exit the screen.Ignore
Phone Settings
To enter the phone settings menu select:
Action and DescriptionMessage
Phone
Settings
Then any of the
following:
Connect, disconnect, add or delete a device, as well as save
it as a favorite.
Bluetooth Devices
To turn Bluetooth off or on.Bluetooth
If you want all calls to go directly to your voicemail and not
ring in the vehicle. When this feature is on, text message
notifications do not ring inside the cabin either.
Do Not Disturb
Turn the 911 Assist feature on and off. See Information
(page 437).
911 Assist
Select the ring tone you want to hear when you receive a call.
Choose from possible system ring tones, your currently paired
cell phone’s ring tone, a beep, text-to-speech or a silent
notification.
Phone Ringer
Select a text message notification, if supported by your cell
phone. Choose from possible system alert tones, text-to-
speech or silent.
Text Message Notifica-
tion
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MyFord Touch™ (If Equipped)
Action and DescriptionMessage
If your cell phone is compatible, use this screen to adjust your
internet data connection. Select to make your connection
profile with the personal area network or to turn off your
connection. You can also choose to adjust your settings or
have the system always connect, never connect when
roaming or query on connect. Press ? for more information.
Internet Data Connection
To access features such as automatic phonebook download,
re-download your phonebook, add contacts from your cell
phone as well as delete or upload your phonebook.
Manage Phonebook
To have the system alert you when your cell phone is in
roaming mode.
Roaming Warning
Phone Voice Commands
E142599
Press the voice button and when
prompted say any of the following or a
similar command:
Voice command
Call Voicemail
Listen to Message
Reply to Message
Pair Phone
Help
ELECTRIC VEHICLE
INFORMATION
E161716
Your system has special electric
vehicle screens, which display
power flow and charge settings.
To access these screens, press
the EV Info button.
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E162199
A
B
SettingsA
PowerB
Settings (Energi Only)
This screen allows you to set up the
charging convenience features.
Note: You can also set up the charging
convenience features using MyFord Mobile
over the internet or smartphone application.
For more information on MyFord Mobile, and
to set up your MyFord Mobile account, visit
www.myfordmobile.com.
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MyFord Touch™ (If Equipped)
To improve the charging experience, your vehicle has the following convenience
features:
DescriptionFeature
Your vehicle schedules its charging time for when the utility rates
are lowest. Contact your utility company to see what rates are
available.
Value Charge
Your vehicle starts charging immediately after you connect the
charging plug.
Charge Now
Get the most miles out of every charge by conditioning your
plugged in vehicle. Set the cabin temperature when you set your
GO Time in order to use energy from your home, or charging
station, instead of your vehicle battery.
Cabin Conditioning
Setting GO Times allows you to control charging schedules and
cabin conditioning settings so your vehicle is ready to drive when
you are. By setting a GO Time, your vehicle can use your value
charge settings to minimize your electricity costs but still prioritize
getting a full charge before your GO Time. A calendar view allows
you to program two GO Times per day for each day of the week.
GO Time
Note: Remember, you must plug in your vehicle for My GO Time
to work.
E199927
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My GO Time summary displays the next GO Time and cabin temperature
setting.
A
Charging status and actual times displays charging status with the charging
start time, end time, and duration.
B
Charge profile and mode displays the charging profile and charging mode for
the vehicle's present location.
C
Estimated charge time limits displays the estimated minimum and maximum
times to fully charge the high-voltage battery and the battery’s present state
of charge as a percentage of total capacity.
D
My GO Time Summary
Action and DescriptionMenu Item
This is the time and date of your next set drive time. Your vehicle
automatically schedules charging and cabin conditioning to finish
by this time.
GO Time
This is the chosen cabin conditioning setting for this GO Time.Temperature
This cancels the cabin conditioning for the present GO Time. Once
you touch Skip, the GO Time and Temperature grey out, and the
LED illuminates on the Skip button. Touch the button again to
switch on the cabin conditioning. This feature allows you to ignore
the present GO Time without having to delete it or having to switch
off the entire schedule (see GO Time Schedule later in this
section). After the present GO Time passes, the Skip feature
resets.
Skip
This accesses your GO Time Schedule (see GO Time Schedule
later in this section).
Edit
The system also alerts you to any conflicts by highlighting areas
of the screen in yellow. If your battery cannot have a full charge
by the scheduled drive time, the system highlights your next GO
Time and Charge Complete time and the following message
appears:
Charge Conflict
Notification
Charge at GO time: under 100%
This is normal; the vehicle is informing you of the conflicting situ-
ation. This notification only displays when the gearshift selector
lever is in position P.
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Action and DescriptionMenu Item
Note: Charging occurs as soon as you plug the vehicle in. The
system limits cabin conditioning to 15 minutes before your GO
Time.
To eliminate the conflict notification immediately or to prevent a conflict in the future,
try the following:
• Switch the present GO Time to occur later.
• Plug the vehicle into a 240V high current charging station instead of using the 120V
low current convenience cord. Higher power charging yields shorter charge times.
• Plug the vehicle in sooner.
Estimated Charge Time Limits
Action and DescriptionMenu Item
This shows you the battery's current charge displayed as a
percentage. A reading of 100% means the battery has a full charge.
A reading of 0% indicates the battery has no plug-in energy left.
Battery
240V / High Power is the estimated minimum charging time
from the present high-voltage battery level to full charge (100%).
This represents the shortest amount of time you should expect
the high-voltage battery to recharge under ideal conditions. Ideal
conditions include a 240V charging station and a minimum 30A
service and high-voltage battery at a moderate temperature.
Note: Some charging stations use lower voltage (208V), which
result in longer charge times.
To fully charge
120V / Low Power is the estimated maximum charging time from
the present high-voltage battery level to full charge (100%). This
represents the longest amount of time you should expect the high-
voltage battery to recharge under normal conditions. Normal
conditions include a 120V convenience cord and 12A service.
Note: Charging may take longer when the AC line voltage is low
and may indicate your electrical source is not meeting certain
requirements. See Charging the High Voltage Battery (page
170).
Note: These charging times are only estimates. It is normal for your actual charge duration
to be longer.
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MyFord Touch™ (If Equipped)
Value Charge Profile and Mode
Action and DescriptionMenu Item
This is the name of the presently detected Value Charge Profile.Value Charge
Profile The system detects a customer defined value charge profile when
the vehicle is within approximately 300 ft (91.4 m) of the GPS
location registered for the profile. If the vehicle is close to more
than one charge profile location, it chooses the closest.
Displays if you have not set up value charge profiles
for specific locations through MyFord Mobile or if you
are not close enough to a defined profile location.
Default
Profile
Touch this button to access your Value Charge profiles settings
screen (see Value Charge Profiles later in this section).
Edit
Touch this button if you want your vehicle to immediately charge
when plugged in at this profile location. This button illuminates
when Charge Now is the charge mode selected for the presently
detected charge profile.
Charge Now
Touch this button if you want to take advantage of off-peak elec-
tricity rates. The vehicle optimizes the charge schedule to be
complete by the next GO Time. This button illuminates when Value
Charge is the charge mode selected for the presently detected
charge profile.
Value Charge
Charging Status and Actual Times
This is the status of the charging system,
which includes the charging plug,
high-voltage battery and charger.
Action and DescriptionMenu Item
This means the vehicle is unplugged. Charge Start and Complete
information is for the present vehicle location.
Next Charge
This means you plugged the vehicle in and it is ready to charge.
Typical of Value Charge mode, the vehicle may not start charging
right away because it is set to charge at times with lower utility
costs.
Waiting to charge
This means the high-voltage battery is charging.Charging
This informs you that the high-voltage battery is fully charged and
not currently scheduled for further charging.
Charged
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Action and DescriptionMenu Item
This alerts you that a fault is present and is preventing the high-
voltage battery from charging. Check the charge plug connection,
charge cord, and charging station.
Fault
This is the scheduled start time of charging.Start
When the vehicle is in Charge Now
mode, and unplugged, the message
At Plug In appears, indicating the
vehicle immediately starts charging
once you plug it in. Once you plug it
in, the system shows the actual
charge start time.
At Plug In
When the vehicle is in Value Charge
mode, the system displays the
scheduled charge start time (for
example, 8:00 PM). Once charging
starts, the system continues to
display the actual charge start time.
Scheduled Charge Start
Time
This is the estimated time of charge completion.Complete
When the vehicle is in Charge Now
mode, and unplugged, the system
displays the charging duration in
hours. Once you plug in the vehicle,
the value shows the estimated time
to finish charging.
Charge Now Duration
When the vehicle is in Value Charge
mode, the system displays the
estimated charge complete time. It
is normal for the estimated complete
time to change when charging. The
vehicle keeps charging until the high-
voltage battery is fully charged.
Scheduled Charge Complete
Time
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MyFord Touch™ (If Equipped)
GO Time Schedule
Action and DescriptionMenu Item
Touch this button to see the GO Time ScheduleEdit
This turns on the GO Time schedule.On
This turns off the GO Time schedule. This also turns off the cabin
conditioning function. Use this mode to prevent using energy for
cabin preconditioning when you leave your vehicle plugged in and
do not plan to use it for a while, such as when on vacation.
Off
Note: If you choose to perform Value Charging with the schedule
off, the vehicle schedules charging to finish at the lowest cost within
24 hours of plugging the vehicle in.
This displays the GO Time day-of-week and time. The blue high-
lighted GO Time is the present GO Time, which the vehicle is using
for charge scheduling and cabin conditioning. You can schedule
two GO Time events per day for each day of the week.
GO Time 1
Allows you to edit the GO Time and
cabin conditioning temperature.
GO Time
Indicates that you can add a GO
Time to this slot
--:--GO Time 2
Note: If you set GO Time 2 to occur before GO Time 1, a message
pops up alerting you. You need to go back to the previous screen
and switch the times so GO Time 1 occurs before GO Time 2.
GO Time and Cabin Conditioning
This screen allows you to enter or change
the GO Time and cabin conditioning
temperature.
Action and DescriptionMenu Item
These change the hours and minutes of your GO Time. The minutes
change in increments of five. You can also switch the settings for
AM and PM by touching those buttons.
Time (+ and -)
These switch the setting for your selected cabin conditioning
temperature for this GO Time event. You can select from four
settings:
Cabin Condi-
tioning (+ and -)
Off85°F (29.5°C)72°F (22°C)65°F (18.5°C)
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Action and DescriptionMenu Item
Note: Cabin conditioning can perform differently depending on if
you plug into a 120V convenience cord or 240V charging station. The
power available for conditioning is limited to the charging station
power available.
Note: Your vehicle may not always reach the set cabin temperature
due to charging and ambient temperature conditions. This is normal
operation.
Touching this button erases the GO Time and cabin conditioning
temperature.
Clear
Touching this button stores the GO Time and temperature settings.Save
Note: If you select a GO Time, but choose Off for the temperature setting, the vehicle
schedules charging to be complete by your GO Time and does not condition the cabin.
Note: Make sure you save your settings before returning to the previous screen. If you do
not touch Save, the system will not automatically store the settings.
Value Charge Profiles
Action and DescriptionMenu Item
Touch this button next to the profile name on the Settings screen
to see the value charge profiles.
Edit
This displays the charging mode and off-peak times for your Default
Value Charge profile. The system displays off-peak times for week-
days; the remaining hours of the day are considered peak time. The
system displays similar off-peak times for weekend days.
Default
If you want your vehicle to
immediately charge when
you plug it in at this profile
location.
Charge Now
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Action and DescriptionMenu Item
If you want to take
advantage of off-peak elec-
tricity rates. The vehicle
optimizes the charge
schedule to be complete by
the next GO Time.
Value Charge
To access your Default
Value Charge Profile
settings screen (see Default
Value Charge Profile later in
this section).
Edit
Once you create profile names, this section displays the Value Charge
Profile names and current Charge Mode for specific locations. You
can set up and edit these profiles using the MyFord Mobile internet
or smartphone application. You can program up to nine unique
charge profiles.
Customer Defined
Value Charge
Profiles
Default Value Charge Profile
Action and DescriptionMenu Item
Touch this button to set the off-peak
charge times. Set the Weekday times
and Weekend times by pressing the
Weekday and Weekend buttons.
Edit
Weekday
Touch this button for the system to
remember your settings. The system
does not store your settings until you
make selections for both Weekday
and Weekend. If you touch the back
arrow button to return to the
previous screen without saving your
settings, the system does not store
them and you need to enter them
again.
SaveWeekend
This displays the start and finish change times, which you can modify,
using the following:
Weekday Start
Allows you to switch the hours of
your start and finish times.
+ and -
Weekend Start
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Action and DescriptionMenu Item
Allows you to switch the time of your
start and finish time. This setting is
viewable in 12-hour mode.
AMWeekday Finish
PMWeekend Finish
These buttons represent the voltage service that the default profile
is using. The system uses this selection to calculate estimated charge
times.
240V and 120V
Touching this button erases the Default Value Charge preferences.Clear
Touching this button stores your Default Value Charge preferences.Save
Note: Make sure you save your settings before returning to the previous screen. If you do
not touch Save, the system does not store your settings.
Power
A
H
D
G
E
F
B
C
I
K
M L
J
E161967
N
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MyFord Touch™ (If Equipped)
DescriptionItemCallout
Shows the direction of power flow
between the wheels and the electric
motor.
Motor-to-Wheel FlowA
Represents the hybrid electric motor. The
higher the motor power is, the larger the
circle around this node. Any time the
vehicle is ready to be driven, the motor
node illuminates.
Electric MotorB
Shows the direction of power flow
between the high-voltage battery and the
electric motor. Flow toward the motor
indicates the battery is providing power to
accelerate the vehicle (discharging the
battery). Flow toward the battery indicates
the electric motor is providing power to the
battery (charging the battery).
1
Battery-to-Motor
Flow
C
Appears when you plug your vehicle into
the wall. When charging the high voltage
battery from the wall, you can see flow
from the plug to the battery on the screen.
(Engeri Only)PlugD
Includes all power usage from the low
voltage accessories such as the climate
control fan, headlights and heated seats.
The higher the power usage is from these
accessories, the larger the circle around
the node. This node illuminates anytime
the vehicle is on since there is always some
low level power in use.
2
OtherE
includes the power usage from the high-
voltage climate control components such
as the electric A/C compressor and the
electric heater (Energi only). The higher
the power usage is from these compon-
ents, the larger the circle around this node.
2,3
ClimateF
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DescriptionItemCallout
Represents your high-voltage battery. A
circle illuminates around the node when
the high-voltage battery is receiving power
from regenerative braking or engine char-
ging. The higher the power going into the
high-voltage battery, the larger the circle
around this node.
High Voltage Battery PowerG
Represents the fuel tank in the vehicle.FuelH
Shows flow from the fuel tank to the
engine when the engine is on and using fuel
(there are some cases where the engine is
on, but not using any fuel). When the
engine is on, but not using fuel, the engine
node is active, but the fuel flow path is off.
An example of this is when your foot is off
the accelerator pedal and the vehicle is
traveling at a high speed.
Fuel-to-Engine FlowI
Provides you with the reason(s) the
gasoline engine is on. When the gasoline
engine is off, this display does not appear.
Engine On due to reasons displayed by
the system are in a chart following this list.
Engine on due to:J
Shows the direction of power flow
between the engine and the electric motor.
The direction indicates if the engine is
providing power to the high-voltage elec-
trical system, or if the high-voltage elec-
trical system is providing power to control
or start the engine.
Motor-to-Engine FlowK
Represents the gasoline engine. It illumin-
ates only when the gasoline engine is on.
The higher the engine power is, the larger
the circle around this node.
Engine PowerL
Shows the direction of the power flow
between the engine and the wheels.
Engine-to-Wheels FlowM
Represents the power going to the wheels.
The higher the wheel power is, the larger
the circle around this node. When the
engine is off, drive power is shown in blue.
When the engine is on, drive power is
shown in grey.
Drive PowerN
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MyFord Touch™ (If Equipped)
1
The battery-to-motor flow includes
battery power the vehicle is using for
acceleration. It does not include energy the
vehicle is using for accessories (such as air
conditioning, headlights and radio). This
screen displays accessories and climate
usage separately.
2
Accessories indicates electrical power
demands from your vehicle’s accessory
systems. Accessories use power but do not
contribute to making the vehicle move. The
power flow displays power usage from the
climate control system and other
accessories separately.
3
The climate control system may
determine A/C is necessary even when you
turn it off. In this case, you may see some
climate power when the A/C is off.
Engine On due to
The engine is on because of the heater setting. Reduce
or turn off the heater setting to return to electric mode.
Heater Setting
The engine is on because the vehicle speed exceeds
the level for electric mode operation. Reduce the speed
to return to electric mode.
High Speed
The engine is on when applying pressure to the accel-
erator pedal or switching on the speed control. Reduce
pressure on the accelerator pedal or switch off the
speed control to return to full electric mode.
Acceleration
The engine is on because the vehicle is in neutral gear.
Shift out of neutral gear to return to electric mode.
Neutral Gear
The engine is on because the vehicle is in low gear. Shift
out of low gear to return to electric mode.
Low Gear
The engine is on to charge the high-voltage battery.
The vehicle returns to electric mode once the battery
is charged.
Battery Charging
The engine is on to maintain engine oil quality. The
vehicle returns to electric mode when engine oil main-
tenance is complete. See Engine Oil Check (page
253).
(Energi Only)Oil Mainten-
ance
The engine is on due to high or low high-voltage battery
temperature. This is a normal operating condition. The
vehicle returns to electric mode automatically when
possible.
(Energi Only)Batt Temper-
ature
The engine is on to optimize vehicle operation. The
vehicle returns to electric mode when possible.
Normal Operation
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Status This indicates which mode is active within
the vehicle system.
Action and DescriptionMenu Item
The electric motor and gasoline engine are powering
the vehicle.
Hybrid Drive
The hybrid system is storing power in the high-voltage
battery.
Charging HV Battery
The vehicle is either at rest, or sharing very little power
between the electric system parts.
Idle
The vehicle is driving in electric mode (the power is
coming from the electric motor). The gasoline engine
is off in this mode.
Electric Drive
The high-voltage battery charging from the wall is
complete.
(Energi Only)Charge
Complete
Status
Privacy Notice for GPS Mapping with
MyFord Mobile
MyFord Mobile allows for GPS mapping
when a vehicle is registered to a MyFord
Mobile account. To remove the vehicle
from the account, thereby removing GPS
mapping ability, a Master Reset can be
performed in the vehicle. See Settings
(page 385).
Before transferring ownership of a vehicle,
owners may choose to execute a Master
Reset or Factory Reset (completed via the
MyFord Mobile website). Either method
removes the vehicle from all MyFord
Mobile accounts.
It is recommended that new owners
conduct a Master Reset upon taking
possession of the vehicle to remove it from
any existing MyFord Mobile accounts. The
new owner can activate a MyFord Mobile
account by completing registration process
on the website. the going to
www.myfordmobile.eu and following the
registration process.
Website
www.myfordmobile.com
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MyFord Touch™ (If Equipped)
INFORMATION
E188418
MessageItem
SYNC ServicesA
Travel LinkB
AlertsC
CalendarD
AppsE
Where Am I?F
E142608
If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the corner
of the touchscreen with the green tab.
SYNC Services (If Equipped,
United States Only)
Note: SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Phone (page 415).
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MyFord Touch™ (If Equipped)
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions.
Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services
You can connect to SYNC Services using
voice commands or by selecting a menu
item on the touchscreen.
To use voice commands, press the voice button and say:
Action and DescriptionVoice Command
This initiates an outgoing call to SYNC Services using your
paired and connected Bluetooth-enabled cellular phone.
Once you connect to the service, follow the voice prompts
to request the desired service, for example traffic or
directions.
Services
Once connected to SYNC Services, you can also say the following:
Receive a list of available services from which to choose.What Can I Say
To return to the Services main menu.Services
Receive system help.Help
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MyFord Touch™ (If Equipped)
If your vehicle is equipped with Navigation,
press the I (Information) button. If your
vehicle is not equipped with Navigation,
press the green tab on your touchscreen.
To use the touchscreen select:
Menu Item
Connect to Services
This command initiates an outgoing call
to SYNC Services using your paired and
connected Bluetooth-enabled cellular
phone. Once you connect to the service,
follow the voice prompts to request the
desired service.
Receiving Turn-by-Turn Directions
Press the voice button and say:
Action and DescriptionVoice Command
To receive directions to a location. Once
you select your destination, the system
uploads your current vehicle location,
calculates a route based on current traffic
conditions and sends it back to your vehicle.
After the route download is complete, the
phone call automatically ends. You then
receive audible and visual driving instruc-
tions as you travel toward your destination.
Directions
To find a business or type of business. Once
you select your destination, the system
uploads your current vehicle location,
calculates a route based on current traffic
conditions and sends it back to your vehicle.
After the route download is complete, the
phone call automatically ends. You then
receive audible and visual driving instruc-
tions as you travel toward your destination.
Business Search
To find the closest business or type of
business to your location, within business
search.
Search near me
Provides you with further assistance within
Directions and Business Search. The system
may prompt you to speak with an operator
when it has difficulty matching your voice
request. The live operator can assist you by
searching for businesses by name or by
Operator
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Action and DescriptionVoice Command
category, residential addresses by street
address or by name or specific street inter-
sections. Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
If you miss a turn, SYNC automatically asks
if you want the route updated. Say yes
when prompted and the system sends a
new route to your vehicle.
Yes [During an active route]
Disconnecting from SYNC Services
To use the steering wheel controls, press
and hold the hang-up phone button on the
steering wheel.
To use voice commands, press the
voice button and say:
Voice Command
Good-bye
SYNC Services Quick Tips
Tips
You can personalize your Services feature to provide quicker
access to your most used or favorite information. You can
save address points, such as work or home. You can also
save favorite information like sports teams, for example
Detroit Lions, or a news category. You can learn more about
personalization by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC
Services) to interrupt a voice prompt or an audio clip (such
as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled
cellular phone number, not your VIN (Vehicle Identification
Number). You can pair and connect your phone to any vehicle
equipped with SYNC Services and continue enjoying your
personalized services.
Portable
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SYNC Services Voice Commands
E142599
If your vehicle is equipped with
Navigation, SYNC Services
downloads your requested
destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See Navigation (page 449).
If your vehicle is not equipped with
Navigation, when a route has been
downloaded (non-navigation systems),
you can press the voice button on the
steering wheel controls and say any of the
following commands to receive directions:
Services
Voice command
Cancel Route
Route Status
Route summary
Update Route
Help
Sirius Travel Link (If Equipped)
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: In order to use Sirius Travel Link, your
vehicle must be equipped with navigation
and your navigation SD card must be in the
SD card slot.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and
click on Coverage map and details for a
complete listing of all traffic areas covered
by Sirius Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the Sirius
Travel Link services or its use in vehicles.
When you subscribe to Sirius Travel Link,
it can help you locate the best gas prices,
find movie listings, get current traffic alerts,
view the current weather map, get
accurate ski conditions and see scores to
current sports games.
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Action and DescriptionMenu Item
Touch these buttons to identify traffic incidents on your route,
nearby your vehicle’s current location or near any of your
favorite places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their
show times, if available.
Movie Listings
Touch this button to view the nearby weather, current weather,
or the five day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
Sirius Travel Link Voice Commands
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Press the voice button on the steering
wheel controls. When prompted, say
any of the following or a similar
command:
Voice command
Show Traffic
Show Weather
Help
Alerts
E142608
If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press Alerts, then choose from any of
the following services:
Action and DescriptionMessage
The complete messageView
The messageDelete
MessagesDelete All
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MyFord Touch™ (If Equipped)
This screen displays any system messages
(such as an SD card fault).
Note: The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.
Calendar
E142608
If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press Calendar. You can view the current
calendar by day, week or month.
911 Assist
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly.
Note: The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. For more
information about the 911 Assist feature
visit:
Website
visit www.SYNCMyRide.com
www.SYNCMyRide.ca
www.syncmaroute.ca
See Supplementary Restraints System
(page 38). Important information
regarding airbag deployment is in this
chapter.
See Roadside Emergencies (page 227).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
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MyFord Touch™ (If Equipped)
If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
911 Assist
On
E142607
You can also access 911 Assist by
pressing:
Message
Settings
Phone
911 Assist
Or you can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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911 Assist May Not Work If:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, US Only)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report
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MyFord Touch™ (If Equipped)
If you want to run a report by using the
touchscreen, select:
Message
Apps
Vehicle Health Report
E142599
You can also run a vehicle health
report by voice command.
Press the voice button and when
prompted say:
Voice command
Vehicle Health Report
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
Where Am I?
For information about your current
location, select:
Action and Descrip-
tion
Message
View your vehicle's
current location, if
your vehicle is
equipped with
navigation. If your
vehicle is not
equipped with
navigation, nothing
displays.
Where Am I?
CLIMATE
Touch the lower right corner on the
touchscreen to access your climate control
features. Depending on your vehicle line
and option package, your climate screen
may look different from this screen.
Note: You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 385).
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E171848
K
Power: Touch the button to switch the system on and off. Switching off the
climate control system prevents outside air from entering the vehicle.
A
Passenger settings:B
Touch the + or – to increase or decrease the air temperature on the passenger
side of the vehicle.
Touch the heated seat icon to switch the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to switch the climate-controlled seat
off and on (if equipped).
Touch Dual to switch separate passenger side temperature controls off and
on. When you switch off Dual, the passenger side temperature changes to
match the driver side temperature.
Note: The passenger side temperature and the Dual indicator automatically
turn on when the passenger is adjusting their temperature control.
Note: See the following Smart Zone Feature section for more information on
the DUAL button.
Fan speed: Touch + or - to increase or decrease the volume of air circulated
in your vehicle.
C
Note: When the system is controlling the fan speed automatically, all the fan
speed indicators turn off.
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Recirculated air: Touch the button to switch between outside air and
recirculated air. When you select recirculated air, the air currently in the
passenger compartment recirculates. This may reduce the time needed to cool
the interior (when used with A/C) and may reduce unwanted odors from
entering your vehicle.
D
Note: Recirculated air may turn off automatically (or be prevented from turning
on) in all airflow modes except Max A/C to reduce risk of fogging. Recirculated
air may also turn on and off automatically in Panel or Panel and Floor airflow
modes during hot weather in order to improve cooling efficiency.
Max A/C: Touch the button to maximize cooling. Recirculated air flows through
the instrument panel vents, air conditioning automatically turns on, and the fan
automatically adjusts to the highest speed.
E
A/C: Touch the button to switch air conditioning compressor on or off. Use air
conditioning with recirculated air to improve cooling performance and efficiency.
F
Note: In certain conditions (such as when using Max Defrost), the air
conditioning compressor may continue to operate even after you switch off the
air conditioning with the A/C button.
Auto: Touch the button to switch on automatic operation. Select the desired
temperature using the temperature control. The system adjusts fan speed, air
distribution, air conditioning operation, and selects outside air or recirculated
air to heat or cool the vehicle in order to maintain the desired temperature. You
can also use the Auto button to switch off dual zone operation by touching
and holding the button for more than two seconds.
G
Heated rear window: Turns the heated rear window on and off. See Heated
Windows and Mirrors (page 125).
H
Max Defrost: Touch the button to maximize defrosting. Outside air flows
through the windshield vents, fan automatically adjusts to the highest speed
and the temperature dial returns to the full heat position. You can use this
setting to defog or clear a thin covering of ice from the windshield. The heated
rear window also automatically turns on when you select Max Defrost.
I
Air distribution control: Touch these buttons to switch airflow from the
windshield, instrument panel, or footwell vents on or off. The system can
distribute air through any combination of these vents.
J
Note: To prevent window fogging, you cannot select recirculated air when MAX
Defrost is on.
Driver settings:K
Touch the + or – to increase or decrease the air temperature on the driver side
of the vehicle.
Touch the heated seat icon to switch the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to switch the climate-controlled seat
off and on (if equipped).
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MyFord Touch™ (If Equipped)
Touch MyTemp to select your preset temperature setpoint. Touch and hold
MyTemp to save a new preset temperature setpoint.
Touch the heated steering wheel icon to switch the heated steering wheel on
and off (if equipped).
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not
heat between the 10 o'clock and 2 o'clock
positions.
Smart Zone Feature
Each time you start your vehicle and drive
without an occupant in the front passenger
seat, the climate control system may
automatically switch to single zone mode
(if it was previously in dual zone mode) in
order to improve fuel economy. When this
occurs, the DUAL button turns off and the
passenger temperature changes to agree
with the driver's temperature.
Press the DUAL button or adjust the
passenger temperature to start dual zone
mode without a passenger present. The
system remains in dual zone mode until
the start your vehicle again.
Turning the Feature On
Press and hold the DUAL button for more
than four seconds. Only the driver's
temperature display flashes to signify that
the feature is on.
Turning the Feature Off
Press and hold the DUAL button for more
than four seconds. Both temperature
displays flash to signify that the feature is
off.
Climate Control Voice Commands
E142599
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
Voice commands
Climate On
Climate Off
Adjust the temperature to between 15.0 - 30.0°C or
59 - 86°F.
Set temperature
NAVIGATION
Note: The navigation SD card must be in
the SD card slot to operate the navigation
system. If you need a replacement SD card,
see an authorized dealer.
Note: The SD card slot is spring-loaded. To
remove the SD card, just push the card in
and release it. Do not attempt to pull the
card out to remove it; this could cause
damage.
Your navigation system is comprised of
two main features, destination mode and
map mode.
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Destination Mode
To set a destination press the green
corner of your touchscreen, then the
press:
Menu Item
Dest.
Choose any of the following:
My Home
Favorites
Previous Destinations
Point of Interest
Emergency
Street Address
Intersection
City Center
Map
Edit Route
Cancel Route
To set your destination, enter the
necessary information into the highlighted
text fields (in any order).
For an address destination entry, press:
Action and Descrip-
tion
Menu Item
Pressing this button
makes the address
location appear on
the map.
Go
To choose a previous destination,
press:
Action and Descrip-
tion
Menu Item
The last 20 destina-
tions you have
selected appear.
Previous Destina-
tions
Once you have chosen you destination press:
Action and DescriptionMenu Item
To make this your destination. You can also choose to set this
as a waypoint (have the system route to this point on the way
to your current destination) or save it as a favorite. You can
then choose your route from three different options.
Set as Dest
Uses the fastest moving roads
possible.
Fastest Route
Uses the shortest distance possible.Shortest Route
Uses the most fuel-efficient route.Eco Route
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To begin navigation press:
Action and DescriptionMenu Item
You can cancel the route or have the system demo the route
for you.
Start Route
During route guidance, you can press the talking bubble icon
that appears in the upper right navigation corner (green bar) if
you want the system to repeat route guidance information.
When the system repeats the last guidance instruction, it
updates the distance to the next guidance instruction, since it
detects when the vehicle is moving.
Note: If your vehicle is on a recognized road
and you do not press the Start Route
button, the system defaults to the Fastest
Route option and begins guidance.
Point of Interest (POI) Categories
Main Categories
Food/Drink & Dining
Travel & Transportation
Financial
Emergency
Community
Health & Medicine
Automotive
Shopping
Entertainment & Arts
Recreation & Sports
Government
Domestic Services
Subcategories
Restaurant
Golf
Parking
Home & Garden
Personal Care Services
Auto Dealership
Govt Office
Public Transit
Education
To expand these listings, press the + in
front of the listing.
The system also allows you to sort
alphabetically, by distance or by cityseekr
listings (if available).
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Range Rings and Charge Points
E161378
Shaded rings appear on the map when you
are driving.
Note: You may only see them when you
zoom out.
The inner ring with no shading indicates a
safe range you can travel with the current
battery charge.
The lightly shaded outer band reflects
areas you may or may not be able to reach.
If your destination is within this band, enter
it into the navigation system and use the
budget features in the instrument cluster
to help you manage your vehicle energy
usage.
The darker shaded area, beyond the rings,
is unlikely to be within range on the current
battery charge.
The rings represent approximate ranges.
Actual route distances, road grades,
vehicle speed, accessory usage and other
conditions affect how far your vehicle can
travel before recharging.
You can switch off the rings in the
Settings menu by pressing:
Menu Item
Settings
Navigation
Map Preferences
You can switch the charge point POIs on
and off. Touch the map, use the buttons
at the bottom of the screen and then
select the POI icon. The icons only appear
at a map scale of 5 mi (8 km) and lower.
cityseekr
Note: cityseekr point of interest (POI)
information is limited to approximately 912
cities (881 in the United States, 20 in
Canada and 11 in Mexico).
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E142634
cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address and phone number. If cityseekr
lists the point of interest, more information
is available, such as a brief description,
check-in and checkout times or restaurant
hours.
For a longer review, a list of services
and facilities, the average room, meal
price or the website press:
Menu Item
More Information
This screen displays the point of interest
icon such as:
E143884
Hotel
E142636
Coffeehouse
E142637
Food & Drink
E142638
Nightlife
E142639
Attraction
E142640
This icon appears when your
selection exists in multiple
categories within the system.
When you are viewing more
information for hotels, cityseekr also
tells you if the hotel has certain
services and facilities using icons, such
as:
• Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-FI
For restaurants, cityseekr can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseekr can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address.
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MyFord Touch™ (If Equipped)
Setting Your Navigation
Preferences
E142607
Select settings for the system to
take into account when planning
your route.
To access the settings options, press
Menu Item
Settings
Navigation
Then select any of the following:
Map Preferences
Second Level Messages, Actions and DescriptionsMenu Item
Map Preferences
Then select any of the following:
Display your vehicle’ s previously traveled route with white dots.
You can switch this feature:
Breadcrumbs
OffOn
Have the system display your turn listTurn List Format
Bottom to TopTop to Bottom
When parking point of interest notification is on, the icons
display on the map when you get close to your destination.
This may not be very useful in dense areas, and may clutter
the map when other points of interest display. Set the auto-
matic parking point of interest notification. You can switch this
feature:
Parking POI Notification
OffOn
Route Preferences
Second Level Messages, Actions and DescriptionsMenu Item
Route Preferences
Then select any of the following:
Choose to have the system display your chosen route type.Preferred Route
EcologicalFastest RouteShortest Route
Bypass route selection in destination programming. The system only
calculates one route based on preferred route setting.
Always use
Preferred Route
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MyFord Touch™ (If Equipped)
Second Level Messages, Actions and DescriptionsMenu Item
When activated, the system uses your selected route type to calculate
only one route to the desired destination.
Select a level of cost for the calculated Eco Route. The higher the
setting, the longer the time allotment is for the route.
Eco Time
Penalty
When activated, you can to choose to have the system avoid motor-
ways, toll roads, ferries and car trains when planning your route.
Avoid
Have the system use high-occupancy vehicle lanes, if available, when
planning your route.
Use HOV Lanes
Navigation Preferences
Second Level Messages, Actions and DescriptionsMenu Item
Navigation Preferences
Then select any of the following:
Select the type of prompts the system uses.Guidance Prompts
Voice and TonesTones Only
Have the system automatically fill in the state and province
based on the information already entered into the system.
You can switch this feature:
Auto - Fill State/Province
OffOn
Traffic Preferences
Second Level Messages, Actions and DescriptionsMenu Item
Traffic Preferences
Then select any of the following:
You can choose how you want the system to handle traffic
problems along your route.
Avoid Traffic Problems
Have the system reroute you to avoid
traffic incidents that develop and
impact the current route. The system
does not provide a traffic alert notific-
ation
Automatic
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MyFord Touch™ (If Equipped)
Second Level Messages, Actions and DescriptionsMenu Item
Have the system always provide a
traffic alert notification for traffic
incidents along the planned route.
You have a choice to accept or ignore
the notification before making the
route deviation.
Manual
Activate traffic alert notifications on or off.Traffic alert notification
These icons will alert you to traffic and driving conditions
including accidents, closures and weather conditions.
You are also able to
switch on and off the 11
traffic map icons.
Avoid Area
Second Level Messages, Actions and DescriptionsMenu Item
Choose areas which you want the system to avoid when
calculating a route for you
Avoid Areas
Then select any of the following:
Once you make a selection, the system tries to avoid the
area(s) if possible for all routes. Select this button to program
an entry, then choose a destination entry method. You can
edit the name or location of a destination or remove it from
your selections.
Add
To remove an area from your selection, choose the listing on
the screen. The screen will change, then press delete and
confirm the deletion.
Delete
Map Mode
Press the green bar in the upper right area
of the touchscreen to view map mode. Map
mode shows advanced viewing comprised
of both 2D city maps as well as 3D
landmarks (when available).
2D city maps show detailed outlines of
buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential cities
around the globe. These maps also contain
features, such as town blocks, building
footprints and railways.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourist value. The 3D
landmarks appear in 3D map mode only.
Coverage varies, and improves with
updated map releases.
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MyFord Touch™ (If Equipped)
E174016
Change the appearance of the map display
by repeatedly pressing the arrow button in
the upper left corner of the screen. It
toggles between three different map
modes: Heading up, North up, and 3D.
E142642
Heading up (2D map) always
shows the direction of forward
travel to be upward on the screen.
This view is available for map
scales up to 2.5 miles (4 kilometers). The
system remembers this setting for larger
map scales, but shows the map in North
up only. If the scale returns below this level,
the system restores Heading up.
E142643
North up (2D map) always shows
the northern direction to be
upward on the screen.
E142644
3D map mode provides an
elevated perspective of the map.
You can adjust the viewing angle
and rotate the map 180 degrees
by touching the map twice, and then
dragging your finger along the shaded bar
with arrows at the bottom of the map.
You can also select the following
options:
DescriptionMenu Items
Switches between
full map, street list
and exit view in
route guidance.
View
Displays a pop-up
box that allows
direct access to
navigation settings.
Menu
E174017
Press the speaker button on the
map to mute route guidance.
When the light on the button
illuminates, the feature is on. The speaker
button appears on the map only when
route guidance is active.
E146188
Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle’s
current location.
Auto Zoom
Press the green bar to access map mode,
then select the + or - zoom button to bring
up the zoom level and Auto buttons on the
touchscreen. When you press Auto, Auto
Zoom turns on and Auto displays in the
bottom left corner of the screen in the map
scale. The map zoom level then
synchronizes with vehicle speed. The
slower your vehicle is traveling, the farther
in the map zooms in; the faster your vehicle
is traveling, the farther the map zooms out.
To switch the feature off, just press the +
or - button again.
In 3D mode, rotate the map view by
swiping your finger across the shaded bar
with the arrows.
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MyFord Touch™ (If Equipped)
The ETA box under the zoom buttons
appears when a route is active and
displays the distance and time to your
destination. If you press the button, a pop
up appears with the destination listed (and
waypoint, if applicable) along with mileage
and time to destination. You may also
select to have either the estimated time
to reach your destination or your estimated
arrival time.
Map Icons
E142646
Vehicle mark shows the current
location of your vehicle. It stays
in the center of the map display,
except when in scroll mode.
E142647
Scroll cursor allows you to scroll
the map; the fixed icon is in the
center of the screen. The map
position closest to the cursor is in
a window on the top center part of the
screen.
E142648
Address book entry default
icon(s) indicates the location on
the map of an address book entry.
This is the default symbol shown
after you store the entry to the Address
Book by any method other than the map.
You can select from any of the 22 icons
available. You can use each icon more than
once.
E142649
Home indicates the location on
the map currently stored as the
home position. You can only save
one address from the Address
Book as your Home entry. You cannot
change this icon.
E142650
POI (Point of Interest) icons
indicate locations of any point of
interest categories you choose to
display on the map. You can
choose to display three point of interest
categories on the map at one time.
E142651
Starting point indicates the
starting point of a planned route.
E142652
Waypoint indicates the location
of a waypoint on the map. The
number inside the circle is different
for each waypoint and represents
the position of the waypoint in the route
list.
E142653
Destination symbol indicates the
ending point of a planned route.
E142654
Next maneuver point indicates
the location of the next turn on the
planned route.
E142655
No GPS symbol indicates that
insufficient GPS satellite signals
are available for accurate map
positioning. This icon may display
under normal operation in an area with
poor GPS access.
Quick-touch Buttons
When in map mode, touch anywhere on
the map display to access the following
options:
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MyFord Touch™ (If Equipped)
Action and DescriptionMenu Item
Touch this button to select a scrolled location on the map as
your destination. You may scroll the map by pressing your index
finger on the map display. When you reach the desired location,
simply let go and then touch this button.
Set as Dest
Touch this button to set the current location as a waypoint.Set as Waypoint
Touch this button to save the current location to your favorites.Save to Favorites
Touch this button to select icons to display on the map. You
can select up to three icons to display on the map at the same
time. You can switch these features:
POI Icons
OffOn
When on an active route, select any of the following options:View / Edit Route
View Route
Edit Destination/Waypoints
Edit Turn List
Detour
Edit Route Preferences
Edit Traffic Preferences
Cancel Route
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
Here by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 (in
Mexico, call 01-800-557-5539) or going
to www.navigation.com/sync. You need
to specify the make and model of your
vehicle to determine if there is an update
available.
Navigation Voice Commands
E142599
When in navigation mode, press
the voice button on the steering
wheel controls.
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MyFord Touch™ (If Equipped)
After the tone, say any of the following
or a similar command:
Voice command
Destination
Zoom Out
Zoom In
Where Am I
Help
The following commands can only be
used when a navigation route is active:
Voice command
Detour
Cancel Route
Show Route
Repeat Instruction
Turn List
One-shot Destination Street Address
To set a destination with voice
commands, you can say:
Action and Descrip-
tion
Voice Command
The system asks
you to say the full
address. The
system displays an
example on-screen.
Find an Address
You can then speak the address naturally,
such as "One two three four Main Street,
Anytown".
MYFORD TOUCH™
TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). For more
information visit:
Websites
www.SYNCMyRide.com
www.SYNCMyRide.ca
www.syncmaroute.ca
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MyFord Touch™ (If Equipped)
Phone issues
Possible solution(s)Possible cause(s)Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try pushing your phonebook
contacts to SYNC. See
Phone (page 415).
Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC. See
Phone (page 415).
This may be a limitation on
your phone's capability.
The system says that the
phonebook has downloaded
but the phonebook in SYNC
is empty or missing
contacts.
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
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MyFord Touch™ (If Equipped)
Phone issues
Possible solution(s)Possible cause(s)Issue
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
I am having trouble
connecting my phone to
SYNC. Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.
You can also preform the
MyFord Touch reset
procedure.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
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MyFord Touch™ (If Equipped)
USB and media issues
Possible solution(s)Possible cause(s)Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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MyFord Touch™ (If Equipped)
Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)Possible cause(s)Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
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MyFord Touch™ (If Equipped)
Voice command issues
Possible solution(s)Possible cause(s)Issue
Review the phone voice
commands and the media
voice commands at the
beginning of their respective
sections.
You may be using the wrong
voice commands.
You may be speaking too
soon or at the wrong time.
SYNC does not understand
what I am saying.
After pressing the voice icon,
wait until the system
prompts you to begin saying
a command. Any command
spoken before this does not
register with the system.
Review the media voice
commands at the beginning
of the media section.
You may be using the wrong
voice commands.
You may be saying the
name differently than the
way you saved it.
SYNC does not understand
the name of a song or artist.
Say the song or artist
exactly as listed. If you say
"Play Artist Prince", the
system does not play music
by Prince and the Revolution
or Prince and the New
Power Generation.
The system may not be
reading the name the same
way you are saying it.
Make sure you are saying the
complete title, such as
"California remix featuring
Jennifer Nettles".
If the song titles are in all
CAPS, you have to spell
them. LOLA requires you to
say "L-O-L-A".
Do not use special charac-
ters in the title. The system
does not recognize them.
Review the Phone voice
commands at the beginning
of the phone section.
You may be using the wrong
voice commands.
You may be saying the
name differently than the
way you saved it.
SYNC does not understand
or is calling the wrong
contact when I want to
make a call. Make sure you are saying the
contacts exactly as they are
listed. For example, if you
save a contact as Joe
Wilson, say "Call Joe
Wilson".
The system may not be
reading the name the same
way you are saying it.
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MyFord Touch™ (If Equipped)
Voice command issues
Possible solution(s)Possible cause(s)Issue
Contacts in your phonebook
may be very short and
similar, or they may contain
special characters.
Using the SYNC phone
menu, open the phonebook
and scroll to the name
SYNC is having trouble
understanding. SYNC will
read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.
Your phonebook contacts
may be in CAPS.
The system works better if
you list full names, such as
"Joe Wilson" rather than
"Joe".
Do not use special charac-
ters, such as 123 or ICE, as
the system does not recog-
nize them.
If a contact is in CAPS, you
have to spell it. JAKE
requires you to say "Call J-
A-K-E".
Touchscreen System Reset
The touchscreen system has a system reset feature that can be performed if the function
of a SYNC feature is lost. This reset is intended to restore functionality and will not erase
any information previously stored in the system (such as paired devices, phonebook,
call history, text messages, or user settings). To perform a System Reset, press and
hold the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow a 1-2 minutes for the system
reset to complete. You may then resume using the SYNC system.
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MyFord Touch™ (If Equipped)
For a complete listing of the
accessories that are available for your
vehicle, please contact your authorized
dealer or visit our online store at:
Web Address
www.Accessories.Ford.com
You can also visit:
Web Address
www.Ford.ca
Ford Accessories are available for your
vehicle through your local Ford or Ford of
Canada authorized dealer. Ford Motor
Company will repair or replace any properly
authorized dealer-installed Ford accessory
found to be defective in factory-supplied
materials or workmanship during the
warranty period, as well as any component
damaged by the defective accessories.
The accessories will be warranted for
whichever provides you the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact your authorized dealer for details
and a copy of the warranty.
Exterior style
• Bumper protectors.
• Rear spoiler.
• Side-window deflectors.
• Splash guards.
• Wheels.
Interior style
• All-weather floor mats.
• Door sill plates.
• Electrochromatic
compass/temperature interior mirrors.
• Premium carpeted floor mats.
• Rear seat entertainment*.
Lifestyle
• Ash cup or smoker's packages.
• Cargo area protectors.
• Cargo net.
• Cargo organizers.
• Charge cord bag*.
• Interior light kit.
• Roof racks and carriers*.
Peace of mind
• Bumper-mounted parking sensor*.
• Keyless entry keypad.
• Locking fuel plug for capless fuel
system.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories (FLA) are
warranted by the accessory
manufacturer's warranty. Ford Licensed
Accessories are fully designed and
developed by the accessory manufacturer
and have not been designed or tested to
Ford Motor Company engineering
requirements. Contact your authorized
dealer for details regarding the
manufacturer's limited warranty and a
copy of the FLA product limited warranty
offered by the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
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Accessories
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Consult your
authorized dealer for specific weight
information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems —
such as two-way radios, telephones
and theft alarms - that are equipped
with radio transmitters. Any such
equipment installed in your vehicle
should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by a qualified service
technician.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use.
• Any non-Ford electrical or electronic
accessories or components that are
added to the vehicle by the authorized
dealer or the owner, may adversely
affect battery performance and
durability, and may also adversely
affect the performance of other
electrical systems in the vehicle.
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Accessories
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’s not covered.
2. ExtraCARE - Covers 113 components,
and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company.
That means you get:
• Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Extended Service Plan (ESP)
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232
SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
• Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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Extended Service Plan (ESP)
GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 309).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received.
Genuine Ford and Motorcraft™
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note: Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
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Scheduled Maintenance
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Oil Change Indicator
Your vehicle is equipped with an
information display, which indicates the
proper oil change interval. This interval
may be up to one year or 10000 miles
(16000 kilometers).
A message appears in the information
display when it is time for an oil change.
Make sure you perform the oil change
within two weeks or 500 miles (800
kilometers) of the message appearing.
Make sure you reset the oil monitoring
system after each oil change. See Engine
Oil Check (page 253).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil
change intervals.
Intelligent Oil-Life Monitor (if
equipped)
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to two years or
20000 miles (32000 kilometers).
A message appears in the information
display when it is time for an oil change.
Make sure you perform the oil change
within two weeks or 500 miles (800
kilometers) of the message appearing.
Make sure you reset the Intelligent Oil-Life
Monitor after each oil change. See Engine
Oil Check (page 253).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed two years or 20000 miles
(32000 kilometers) between oil change
intervals.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
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Scheduled Maintenance
Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Check Every 12 Months
Inspect the engine oil filter for signs of
damage such as rust, paint blistering,
scratches or dents. If any of these
conditions are present, replace the filter.
See Normal Scheduled Maintenance
(page 474).
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Scheduled Maintenance
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
Multi-point inspection
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks or
damage
Exhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure
**
Fluid levels
*
; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
Hazard warning system operation
*
Brake, coolant recovery reservoir, automatic transmission and window washer
**
If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor (If
Equipped)
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
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Scheduled Maintenance
This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
When to expect the message prompting you to change your oil
Vehicle use and exampleInterval
Normal
7500-10000 miles
(12000-16000 km)
Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km)
Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(4800-7999 km)
Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals
At every oil change interval as indicated by the information display.
1, 2
Change engine oil and filter.
3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
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Scheduled Maintenance
At every oil change interval as indicated by the information display.
1, 2
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1
Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.
2
Perform multi-point inspection (recommended).
3
Reset the Intelligent Oil-Life Monitor system anytime you change the engine oil and
filter. See Engine Oil Check (page 253).
Other maintenance items
1
Rotate tires, inspect tire wear and measure tread depth.
Every 10000 miles (16000
km)
Inspect engine oil filter for corrosion.
2
Perform multi-point inspection (recommended).
Replace cabin air filter.Every 20000 miles (32000
km)
Replace engine air filter.Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant.
3
At 100000 miles (160000
km)
Replace spark plugs.Every 100000 miles
(160000 km)
Change automatic transmission fluid.Every 150000 miles
(240000 km)
1
Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2
Inspect the engine oil filter for corrosion every one year or 10000 miles (16000
kilometers). If corrosion is present, change the filter then top-off the engine oil, if required.
Do not reset the Intelligent Oil-Life Monitor.
3
Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
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Scheduled Maintenance
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the
message appearing in the information
display prompting you to change your oil.
• Example 1: The message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile (48000
kilometer) automatic transmission
fluid replacement.
• Example 2: The message has not
come on, but the odometer reads
30000 miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor was reset at 25000 miles
[40000 kilometers]). Perform the
engine air filter replacement.
Extensive idling or low-speed driving for long distances
Change engine oil and filter as indicated by information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
*
As required
Replace cabin air filter.Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.Every 60000 miles (96000
km)
*
Reset the Intelligent Oil-Life Monitor after engine oil and filter changes (if equipped).
See Engine Oil Check (page 253).
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
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Scheduled Maintenance
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Change engine oil and filter.
*
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
*
Reset the Intelligent Oil-Life Monitor after engine oil and filter changes (if equipped).
See Engine Oil Check (page 253).
Exceptions
There are several exceptions to the Normal
Schedule.
Axle Maintenance
Change the axle fluid anytime an axle is
submerged in water.
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3000 miles (5000
kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
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Scheduled Maintenance
SCHEDULED MAINTENANCE RECORD
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
END USER LICENSE
AGREEMENT
SYNC End User License Agreement
(EULA)
• You have acquired a device ("DEVICE")
that includes software licensed by Ford
Motor Company and its affiliates
("FORD MOTOR COMPANY") from an
affiliate of Microsoft Corporation
("MS") . Those installed software
products of MS origin, as well as
associated media, printed materials,
and "online" or electronic
documentation ("MS SOFTWARE")
are protected by international
intellectual property laws and treaties.
The MS SOFTWARE is licensed, not
sold. All rights reserved.
• The MS SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY. The additional
software and systems of FORD
MOTOR COMPANY origin, as well as
associated media, printed materials,
and "online" or electronic
documentation ("FORD SOFTWARE")
are protected by international
intellectual property laws and treaties.
The FORD SOFTWARE is licensed, not
sold. All rights reserved.
• The MS SOFTWARE and/or FORD
SOFTWARE may interface with and/or
communicate with, or may be later
upgraded to interface with and/or
communicate with additional software
and/or systems provided by third party
software and service suppliers. The
additional software and services of
third party origin, as well as associated
media, printed materials, and "online"
or electronic documentation ("THIRD
PARTY SOFTWARE") are protected by
international intellectual property laws
and treaties. The THIRD PARTY
SOFTWARE is licensed, not sold. All
rights reserved.
• The MS SOFTWARE, FORD
SOFTWARE and THIRD PARTY
SOFTWARE hereinafter collectively
and individually will be referred to as
"SOFTWARE".
IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT ("EULA")
DO NOT USE THE DEVICE OR COPY
THE SOFTWARE. ANY USE OF THE
SOFTWARE, INCLUDING BUT NOT
LIMITED TO USE ON THE DEVICE, WILL
CONSTITUTE YOUR AGREEMENT TO
THIS EULA (OR RATIFICATION OF ANY
PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: This
EULA grants you the following license:
• You may use the SOFTWARE as
installed on the DEVICE and as
otherwise interfacing with systems
and/or services provide by or through
FORD MOTOR COMPANY or its third
party software and service providers.
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Appendices
Description of Other Rights and
Limitations
• Speech Recognition: If the
SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and
that recognition errors are inherent in
the process. Neither FORD MOTOR
COMPANY nor its suppliers shall be
liable for any damages arising out of
errors in the speech recognition
process.
• Limitations on Reverse Engineering,
Decompilation and Disassembly:
You may not reverse engineer,
decompile, or disassemble nor permit
others to reverse engineer, decompile
or disassemble the SOFTWARE, except
and only to the extent that such activity
is expressly permitted by applicable
law notwithstanding this limitation.
• Limitations on Distributing,
Copying, Modifying and Creating
Derivative Works: You may not
distribute, copy, make modifications
to or create derivative works based on
the SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation.
• Single EULA: The end user
documentation for the DEVICE and
related systems and services may
contain multiple EULAs, such as
multiple translations and/or multiple
media versions (e.g., in the user
documentation and in the software).
Even if you receive multiple EULAs, you
are licensed to use only one (1) copy of
the SOFTWARE.
• SOFTWARE Transfer: You may
permanently transfer your rights under
this EULA only as part of a sale or
transfer of the DEVICE, provided you
retain no copies, you transfer all of the
SOFTWARE (including all component
parts, the media and printed materials,
any upgrades, and, if applicable, the
Certificate(s) of Authenticity), and the
recipient agrees to the terms of this
EULA. If the SOFTWARE is an upgrade,
any transfer must include all prior
versions of the SOFTWARE.
• Termination: Without prejudice to any
other rights, FORD MOTOR COMPANY
or MS may terminate this EULA if you
fail to comply with the terms and
conditions of this EULA.
• Security Updates/Digital Rights
Management: Content owners use
the WMDRM technology included in
your DEVICE to protect their
intellectual property, included
copyrighted content. Portions of the
SOFTWARE on your DEVICE use
WMDRM software to access
WMDRM-protected content. If the
WMDRM software fails to protect the
content, content owners may ask
Microsoft to revoke the SOFTWARE's
ability to use WMDRM to play or copy
protected content. This action does
not affect unprotected content. When
your DEVICE downloads licenses for
protected content, you agree that
Microsoft may include a revocation list
with the licenses. Content owners may
require you to upgrade the SOFTWARE
on your DEVICE to access their content.
If you decline an upgrade, you will not
be able to access content that requires
the upgrade.
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Appendices
• Consent to Use of Data: You agree
that MS, Microsoft Corporation, FORD
MOTOR COMPANY, third party
software and systems suppliers, their
affiliates and/or their designated agent
may collect and use technical
information gathered in any manner as
part of product support services related
to the SOFTWARE or related services.
MS, Microsoft Corporation, FORD
MOTOR COMPANY, third party
software and services suppliers, their
affiliates and/or their designated agent
may use this information solely to
improve their products or to provide
customized services or technologies to
you. MS, Microsoft Corporation, FORD
MOTOR COMPANY, third party
software and systems suppliers, their
affiliates and/or their designated agent
may disclose this information to others,
but not in a form that personally
identifies you.
• Internet-Based Services
Components: The SOFTWARE may
contain components that enable and
facilitate the use of certain
Internet-based services. You
acknowledge and agree that MS,
Microsoft Corporation, FORD MOTOR
COMPANY, third party software and
service suppliers, their affiliates and/or
their designated agent may
automatically check the version of the
SOFTWARE and/or its components
that you are utilizing and may provide
upgrades or supplements to the
SOFTWARE that may be automatically
downloaded to your DEVICE.
• Additional Software/Services: The
SOFTWARE may permit FORD MOTOR
COMPANY, third party software and
service suppliers, MS, Microsoft
Corporation, their affiliates and/or their
designated agent to provide or make
available to you SOFTWARE updates,
supplements, add-on components, or
Internet-based services components
of the SOFTWARE after the date you
obtain your initial copy of the
SOFTWARE ("Supplemental
Components").
If FORD MOTOR COMPANY or third party
software and services suppliers provide or
make available to you Supplemental
Components and no other EULA terms are
provided along with the Supplemental
Components, then the terms of this EULA
shall apply.
If MS, Microsoft Corporation, their affiliates
and/or their designated agent make
available Supplemental Components, and
no other EULA terms are provided, then
the terms of this EULA shall apply, except
that the MS, Microsoft Corporation or
affiliate entity providing the Supplemental
Component(s) shall be the licensor of the
Supplemental Component(s).
FORD MOTOR COMPANY, MS, Microsoft
Corporation, their affiliates and/or their
designated agent reserve the right to
discontinue without liability any
Internet-based services provided to you or
made available to you through the use of
the SOFTWARE.
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• Links to Third Party Sites: The MS
SOFTWARE may provide you with the
ability to link to third party sites through
the use of the SOFTWARE. The third
party sites are not under the control of
MS, Microsoft Corporation, their
affiliates and/or their designated
agent. Neither MS nor Microsoft
Corporation nor their affiliates nor their
designated agent are responsible for
(i) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
MS, Microsoft Corporation, their
affiliates and/or their designated
agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICE operating instructions
particularly as they pertain to safety
and assumes any risk associated with
the use of the DEVICE.
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICE on media such as a ROM chip, CD
ROM disk(s) or via web download or other
means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICE as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by MS, Microsoft
Corporation, FORD MOTOR COMPANY, or
their affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content. All rights not
specifically granted under this EULA are
reserved by MS, Microsoft Corporation,
FORD MOTOR COMPANY, third party
software and service providers, their
affiliates and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS: You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments. For additional
information, see
http://www.microsoft.com/exporting/.
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TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, MS, Microsoft
Corporation, third party software or service
providers, their affiliates or suppliers.
PRODUCT SUPPORT: Product support
for the SOFTWARE is not provided by MS,
its parent corporation Microsoft
Corporation, or their affiliates or
subsidiaries. For product support, please
refer to FORD MOTOR COMPANY
instructions provided in the documentation
for the DEVICE. Should you have any
questions concerning this EULA, or if you
desire to contact FORD MOTOR
COMPANY for any other reason, please
refer to the address provided in the
documentation for the DEVICE.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
MS, MICROSOFT CORPORATION AND
THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS,
MICROSOFT CORPORATION AND/OR
THEIR AFFILIATES BE LIABLE FOR ANY
AMOUNT IN EXCESS OF U.S. TWO
HUNDRED FIFTY DOLLARS (U.S.
$250.00).
• THERE ARE NO WARRANTIES OTHER
THAN THOSE THAT MAY EXPRESSLY
BE PROVIDED FOR YOUR NEW
VEHICLE.
Adobe
Contains Adobe® [Flash® Player] or
[AIR®] technology by Adobe Systems
Incorporated. This [Licensee Product]
contains [Adobe® Flash® Player]
[Adobe® AIR®] software under license
from Adobe Systems Incorporated,
Copyright ©1995-2009 Adobe
Macromedia Software LLC. All rights
reserved. Adobe, Flash and AIR are
trademarks of Adobe Systems
Incorporated.
End User Notice
Microsoft® Windows® Mobile for
Automotive Important Safety
Information
This system Ford SYNC contains software
that is licensed to Manufacturer FORD
MOTOR COMPANY by an affiliate of
Microsoft Corporation pursuant to a license
agreement. Any removal, reproduction,
reverse engineering or other unauthorized
use of the software from this system in
violation of the license agreement is strictly
prohibited and may subject you to legal
action.
Read and follow instructions: Before
using your Windows Automotive- based
system, read and follow all instructions
and safety information provided in this end
user manual ("User's Guide"). Not
following precautions found in this User's
Guide can lead to an accident or other
serious consequences.
Keep User's Guide in vehicle: When kept
in the vehicle, the User's Guide will be a
ready reference for you and other users
unfamiliar with the Windows
Automotive-based system. Please make
certain that before using the system for
the first time, all persons have access to
the User's Guide and read its instructions
and safety information carefully.
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WARNING
Operating certain parts of this
system while driving can distract
your attention away from the road,
and possibly cause an accident or other
serious consequences. Do not change
system settings or enter data non-verbally
(using your hands) while driving. Stop the
vehicle in a safe and legal manner before
attempting these operations. This is
important since while setting up or
changing some functions you might be
required to distract your attention away
from the road and remove your hands from
the wheel.
General Operation
Voice Command Control: Functions
within the Windows Automotive-based
system may be accomplished using only
voice commands. Using voice commands
while driving allows you to operate the
system without removing your hands from
the wheel.
Prolonged Views of Screen: Do not
access any function requiring a prolonged
view of the screen while you are driving.
Pull over in a safe and legal manner before
attempting to access a function of the
system requiring prolonged attention. Even
occasional short scans to the screen may
be hazardous if your attention has been
diverted away from your driving task at a
critical time.
Volume Setting: Do not raise the volume
excessively. Keep the volume at a level
where you can still hear outside traffic and
emergency signals while driving. Driving
while unable to hear these sounds could
cause an accident.
Use of Speech Recognition Functions:
Speech recognition software is inherently
a statistical process which is subject to
errors. It is your responsibility to monitor
any speech recognition functions included
in the system and address any errors.
Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully read
and follow instructions and safety
information fully.
Distraction Hazard: Any navigation
features may require manual (non-verbal)
setup. Attempting to perform such set-up
or insert data while driving can seriously
distract your attention and could cause an
accident or other serious consequences.
Stop the vehicle in a safe and legal manner
before attempting these operations.
Let Your Judgment Prevail: Any
navigation features are provided only as
an aid. Make your driving decisions based
on your observations of local conditions
and existing traffic regulations. Any such
feature is not a substitute for your personal
judgment. Any route suggestions made by
this system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
Route Safety: Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you
would be directed into an area that you
consider unsafe. The driver is ultimately
responsible for the safe operation of the
vehicle and therefore, must evaluate
whether it is safe to follow the suggested
directions.
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Potential Map Inaccuracy: Maps used
by this system may be inaccurate because
of changes in roads, traffic controls or
driving conditions. Always use good
judgment and common sense when
following the suggested routes.
Emergency Services: Do not rely on any
navigation features included in the system
to route you to emergency services. Ask
local authorities or an emergency services
operator for these locations. Not all
emergency services such as police, fire
stations, hospitals and clinics are likely to
be contained in the map database for such
navigation features.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the Telenav
Software. Your use of the Telenav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the Telenav Software.
These terms and conditions represent the
agreement (“Agreement”) between you
and Telenav, Inc. (“Telenav”) with respect
to the Telenav Software (including
upgrades, modifications, or additions
thereto) (collectively “Telenav Software”).
All references herein to “you” and “your”
means you, your employees, agents, and
contractors, and any other entity on whose
behalf you accept these terms and
conditions, all of whom shall also be bound
by this Agreement. Additionally, all of your
account information, as well as other
payment and personal information
provided by you to Telenav (directly or
through the use of the Telenav Software,
is subject to Telenav’s privacy policy
located at http://www.telenav.com.
Telenav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attention
to the Telenav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the Telenav Software: (a) observe
all traffic laws and otherwise drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the Telenav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions; (c)
do not input destinations, or otherwise
manipulate the Telenav Software, unless
your vehicle is stationary and parked; (d)
do not use the Telenav Software for any
illegal, unauthorized, unintended, unsafe,
hazardous, or unlawful purposes, or in any
manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
Telenav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold Telenav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the Telenav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
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2. Account Information
You agree: (a) when registering the
Telenav Software, to provide Telenav with
true, accurate, current, and complete
information about yourself, and (b) to
inform Telenav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
Subject to your compliance with the terms
of this Agreement, Telenav hereby grants
to you a personal, non-exclusive,
non-transferable license (except as
expressly permitted below in connection
with your permanent transfer of the
Telenav Software license), without the
right to sublicense, to use the Telenav
Software (in object code form only) in
order to access and use the Telenav
Software. This license shall terminate upon
any termination or expiration of this
Agreement. You agree that you will use the
Telenav Software only for your personal
business or leisure purposes, and not to
provide commercial navigation services to
other parties.
3.1 License Limitations
You agree not to do any of the following:
(a) reverse engineer, decompile,
disassemble, translate, modify, alter or
otherwise change the Telenav Software
or any part thereof; (b) attempt to derive
the source code, audio library or structure
of the Telenav Software without the prior
express written consent of Telenav; (c)
remove from the Telenav Software, or
alter, any of Telenav’s or its suppliers’
trademarks, trade names, logos, patent or
copyright notices, or other notices or
markings; (d) distribute, sublicense or
otherwise transfer the Telenav Software
to others, except as part of your permanent
transfer of the Telenav Software; or (e)
use the Telenav Software in any manner
that (i) infringes the intellectual property
or proprietary rights, rights of publicity or
privacy or other rights of any party, (ii)
violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming,
privacy, consumer and child protection,
obscenity or defamation, or (iii) is harmful,
threatening, abusive, harassing, tortuous,
defamatory, vulgar, obscene, libelous, or
otherwise objectionable; and (f) lease, rent
out, or otherwise permit unauthorized
access by third parties to the Telenav
Software without advanced written
permission of Telenav.
4. Disclaimers
To the fullest extent permissible pursuant
to applicable law, in no event will Telenav,
its licensors and suppliers, or agents or
employees of any of the foregoing, be
liable for any decision made or action
taken by you or anyone else in reliance on
the information provided by the Telenav
Software. Telenav also does not warrant
the accuracy of the map or other data used
for the Telenav Software. Such data may
not always reflect reality due to, among
other things, road closures, construction,
weather, new roads and other changing
conditions. You are responsible for the
entire risk arising out of your use of the
Telenav Software. For example but
without limitation, you agree not to rely on
the Telenav Software for critical navigation
in areas where the well-being or survival
of you or others is dependent on the
accuracy of navigation, as the maps or
functionality of the Telenav Software are
not intended to support such high risk
applications, especially in more remote
geographical areas.
TELENAV EXPRESSLY DISCLAIMS AND
EXCLUDES ALL WARRANTIES IN
CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
EXPRESS OR IMPLIED, INCLUDING ALL
WARRANTIES WHICH MAY ARISE FROM
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COURSE OF DEALING, CUSTOM OR
TRADE AND INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND
NON-INFRINGEMENT OF THIRD PARTY
RIGHTS WITH RESPECT TO THE TELENAV
SOFTWARE. Certain jurisdictions do not
permit the disclaimer of certain warranties,
so this limitation may not apply to you.
5. Limitation of Liability
TO THE EXTENT PERMITTED UNDER
APPLICABLE LAW, UNDER NO
CIRCUMSTANCES SHALL TELENAV OR
ITS LICENSORS AND SUPPLIERS BE
LIABLE TO YOU OR TO ANY THIRD PARTY
FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL OR
EXEMPLARY DAMAGES (INCLUDING IN
EACH CASE, BUT NOT LIMITED TO,
DAMAGES FOR THE INABILITY TO USE
THE EQUIPMENT OR ACCESS DATA,
LOSS OF DATA, LOSS OF BUSINESS,
LOSS OF PROFITS, BUSINESS
INTERRUPTION OR THE LIKE) ARISING
OUT OF THE USE OF OR INABILITY TO
USE THE TELENAV SOFTWARE, EVEN IF
TELENAV HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES
THAT YOU MIGHT INCUR FOR ANY
REASON WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, ALL DAMAGES
REFERENCED HEREIN AND ALL DIRECT
OR GENERAL DAMAGES IN CONTRACT,
TORT (INCLUDING NEGLIGENCE) OR
OTHERWISE), THE ENTIRE LIABILITY OF
TELENAV AND OF ALL OF TELENAV’S
SUPPLIERS SHALL BE LIMITED TO THE
AMOUNT ACTUALLY PAID BY YOU FOR
THE TELENAV SOFTWARE. SOME
STATES AND/OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS
OR EXCLUSIONS MAY NOT APPLY TO
YOU.
6. Arbitration and Governing Law
You agree that any dispute, claim or
controversy arising out of or relating to this
Agreement or the Telenav Software shall
be settled by independent arbitration
involving a neutral arbitrator and
administered by the American Arbitration
Association in the County of Santa Clara,
California. The arbitrator shall apply the
Commercial Arbitration Rules of the
American Arbitration Association, and the
judgment upon the award rendered by the
arbitrator may be entered by any court
having jurisdiction. Note that there is no
judge or jury in an arbitration proceeding
and the decision of the arbitrator shall be
binding upon both parties. You expressly
agree to waive your right to a jury trial.
This Agreement and performance
hereunder will be governed by and
construed in accordance with the laws of
the State of California, without giving
effect to its conflict of laws provisions. To
the extent judicial action is necessary in
connection with the binding arbitration,
both Telenav and you agree to submit to
the exclusive jurisdiction of the courts of
the County of Santa Clara, California. The
United Nations Convention on Contracts
for the International Sale of Goods shall
not apply.
7. Assignment
You may not resell, assign, or transfer this
Agreement or any of your rights or
obligations, except in totality, in connection
with your permanent transfer of the
Telenav Software, and expressly
conditioned upon the new user of the
Telenav Software agreeing to be bound by
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the terms and conditions of this
Agreement. Any such sale, assignment or
transfer that is not expressly permitted
under this paragraph will result in
immediate termination of this Agreement,
without liability to Telenav, in which case
you and all other parties shall immediately
cease all use of the Telenav Software.
Notwithstanding the foregoing, Telenav
may assign this Agreement to any other
party at any time without notice, provided
the assignee remains bound by this
Agreement.
8. Miscellaneous
8.1
This Agreement constitutes the entire
agreement between Telenav and you with
respect to the subject matter hereof.
8.2
Except for the limited licenses expressly
granted in this Agreement, Telenav retains
all right, title and interest in and to the
Telenav Software, including without
limitation all related intellectual property
rights. No licenses or other rights which are
not expressly granted in this Agreement
are intended to, or shall be, granted or
conferred by implication, statute,
inducement, estoppel or otherwise, and
Telenav and its suppliers and licensors
hereby reserve all of their respective rights
other than the licenses explicitly granted
in this Agreement.
8.3
By using the Telenav Software, you
consent to receive from Telenav all
communications, including notices,
agreements, legally required disclosures
or other information in connection with the
Telenav Software (collectively, “Notices”)
electronically. Telenav may provide such
Notices by posting them on Telenav’s
Website or by downloading such Notices
to your wireless device. If you desire to
withdraw your consent to receive Notices
electronically, you must discontinue your
use of the Telenav Software.
8.4
Telenav’s or your failure to require
performance of any provision shall not
affect that party’s right to require
performance at any time thereafter, nor
shall a waiver of any breach or default of
this Agreement constitute a waiver of any
subsequent breach or default or a waiver
of the provision itself.
8.5
If any provision herein is held
unenforceable, then such provision will be
modified to reflect the intention of the
parties, and the remaining provisions of
this Agreement will remain in full force and
effect.
8.6
The headings in this Agreement are for
convenience of reference only, will not be
deemed to be a part of this Agreement,
and will not be referred to in connection
with the construction or interpretation of
this Agreement. As used in this Agreement,
the words “include” and “including,” and
variations thereof, will not be deemed to
be terms of limitation, but rather will be
deemed to be followed by the words
“without limitation.”
9. Other Vendors Terms and Conditions
The Telenav Software utilizes map and
other data licensed to Telenav by third
party vendors for the benefit of you and
other end users. This Agreement includes
end-user terms applicable to these
companies (included at the end of this
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Agreement), and thus your use of the
Telenav Software is also subject to such
terms. You agree to comply with the
following additional terms and conditions,
which are applicable to Telenav’s third
party vendor licensors:
9.1 End User Terms Required by HERE
North America, LLC
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and Telenav (“Telenav”) and
its licensors (including their licensors and
suppliers) on the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®, © Department of
Natural Resources Canada.
HERE holds a non-exclusive license from
the United States Postal Service® to
publish and sell ZIP+4® information.
©United States Postal Service® 2014.
Prices are not established, controlled or
approved by the United States Postal
Service®. The following trademarks and
registrations are owned by the USPS:
United States Postal Service, USPS, and
ZIP+4.
The Data for Mexico includes certain data
from Instituto Nacional de Estadística y
Geografía.
TERMS AND CONDITIONS
9.2 End User Terms Required by NAV2
(Shanghai) Co., Ltd
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and NAV2 (Shanghai) Co.,
Ltd (“NAV2”) and its licensors (including
their licensors and suppliers) on the other
hand.
© 20xx. All rights reserved.
Permitted Use.
You agree to use this Data together with
the Telenav Software solely for the internal
business and personal purposes for which
you were licensed, and not for service
bureau, time-sharing or other similar
purposes. Accordingly, but subject to the
restrictions set forth in the following
paragraphs, you agree not to otherwise
reproduce, copy, modify, decompile,
disassemble, create any derivative works
of, or reverse engineer any portion of this
Data, and may not transfer or distribute it
in any form, for any purpose, except to the
extent permitted by mandatory laws.
Restrictions.
Except where you have been specifically
licensed to do so by Telenav, and without
limiting the preceding paragraph, you may
not use this Data (a) with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
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positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning.
The Data may contain inaccurate or
incomplete information due to the passage
of time, changing circumstances, sources
used and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
No Warranty.
This Data is provided to you “as is,” and
you agree to use it at your own risk. Telenav
and its licensors (and their licensors and
suppliers) make no guarantees,
representations or warranties of any kind,
express or implied, arising by law or
otherwise, including but not limited to,
content, quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use or
results to be obtained from this Data, or
that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty:
TELENAV AND ITS LICENSORS
(INCLUDING THEIR LICENSORS AND
SUPPLIERS) DISCLAIM ANY
WARRANTIES, EXPRESS OR IMPLIED, OF
QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you.
Disclaimer of Liability:
TELENAV AND ITS LICENSORS
(INCLUDING THEIR LICENSORS AND
SUPPLIERS) SHALL NOT BE LIABLE TO
YOU: IN RESPECT OF ANY CLAIM,
DEMAND OR ACTION, IRRESPECTIVE OF
THE NATURE OF THE CAUSE OF THE
CLAIM, DEMAND OR ACTION ALLEGING
ANY LOSS, INJURY OR DAMAGES, DIRECT
OR INDIRECT, WHICH MAY RESULT FROM
THE USE OR POSSESSION OF THE
INFORMATION; OR FOR ANY LOSS OF
PROFIT, REVENUE, CONTRACTS OR
SAVINGS, OR ANY OTHER DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING
OUT OF YOUR USE OF OR INABILITY TO
USE THIS INFORMATION, ANY DEFECT IN
THE INFORMATION, OR THE BREACH OF
THESE TERMS OR CONDITIONS,
WHETHER IN AN ACTION IN CONTRACT
OR TORT OR BASED ON A WARRANTY,
EVEN IF TELENAV OR ITS LICENSORS
HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control.
You shall not export from anywhere any
part of the Data or any direct product
thereof except in compliance with, and
with all licenses and approvals required
under, applicable export laws, rules and
regulations, including but not limited to the
laws, rules and regulations administered
by the Office of Foreign Assets Control of
the U.S. Department of Commerce and the
Bureau of Industry and Security of the U.S.
Department of Commerce. To the extent
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that any such export laws, rules or
regulations prohibit HERE from complying
with any of its obligations hereunder to
deliver or distribute Data, such failure shall
be excused and shall not constitute a
breach of this Agreement.
Entire Agreement.
These terms and conditions constitute the
entire agreement between Telenav (and
its licensors, including their licensors and
suppliers) and you pertaining to the subject
matter hereof, and supersedes in their
entirety any and all written or oral
agreements previously existing between
us with respect to such subject matter.
Governing Law.
The above terms and conditions shall be
governed by the laws of the State of Illinois
[insert “Netherlands” where European
HERE Data is used], without giving effect
to (i) its conflict of laws provisions, or (ii)
the United Nations Convention for
Contracts for the International Sale of
Goods, which is explicitly excluded. You
agree to submit to the jurisdiction of the
State of Illinois [insert “The Netherlands”
where European HERE Data is used] for
any and all disputes, claims and actions
arising from or in connection with the Data
provided to you hereunder.
Government End Users.
If the Data is being acquired by or on behalf
of the United States government or any
other entity seeking or applying rights
similar to those customarily claimed by the
United States government, this Data is a
“commercial item” as that term is defined
at 48 C.F.R. (“FAR”) 2.101, is licensed in
accordance with these End-User Terms,
and each copy of Data delivered or
otherwise furnished shall be marked and
embedded as appropriate with the
following “Notice of Use,” and shall be
treated in accordance with such Notice:
NOTICE OF USE
CONTRACTOR (MANUFACTURER/
SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois
60606
This Data is a commercial item as
defined in FAR 2.101 and is subject to
these End-User Terms under which this
Data was provided.
© 1987 – 2014 HERE – All rights reserved.
If the Contracting Officer, federal
government agency, or any federal official
refuses to use the legend provided herein,
the Contracting Officer, federal
government agency, or any federal official
must notify HERE prior to seeking
additional or alternative rights in the Data.
I. US/Canada Territory
A. United States Data. The End-User
Terms for any Application containing
Data for the United States shall contain
the following notices:
“HERE holds a non-exclusive license
from the United States Postal
Service® to publish and sell ZIP+4®
information.”
“©United States Postal Service®
20XX. Prices are not established,
controlled or approved by the United
States Postal Service®. The following
trademarks and registrations are
owned by the USPS: United States
Postal Service, USPS, and ZIP+4.”
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B. Canada Data. The following provi-
sions apply to the Data for Canada,
which may include or reflect data from
third party licensors (“Third Party
Data”), including Her Majesty the Queen
in Right of Canada (“Her Majesty”),
Canada Post Corporation (“Canada
Post”) and the Department of Natural
Resources of Canada (“NRCan”):
1. Disclaimer and Limitation: Client
agrees that its use of the Third Party
Data is subject to the following provi-
sions:
a. Disclaimer: The Third Party Data
is licensed on an “as is” basis. The
licensors of such data, including Her
Majesty, Canada Post and NRCan,
make no guarantees, representa-
tions or warranties respecting such
data, either express or implied,
arising by law or otherwise, including
but not limited to, effectiveness,
completeness, accuracy or fitness
for a particular purpose.
b. Limitation on Liability: The Third
Party Data licensors, including Her
Majesty, Canada Post and NRCan,
shall not be liable: (i) in respect of
any claim, demand or action, irre-
spective of the nature of the cause
of the claim, demand or action
alleging any loss, injury or damages,
direct or indirect, which may result
from the use or possession of such
Data; or (ii) in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the
Data.
2. Copyright Notice: In connection with
each copy of all or any portion of the
Data for the Territory of Canada, Client
shall affix in a conspicuous manner the
following copyright notice on at least
one of: (i) the label for the storage
media of the copy; (ii) the packaging
for the copy; or (iii) other materials
packaged with the copy, such as user
manuals or end user license agree-
ments: “This data includes information
taken with permission from Canadian
authorities, including © Her Majesty
the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada
Post Corporation, GeoBase®, © The
Department of Natural Resources
Canada. All rights reserved.”
3. End-User Terms: Except as other-
wise agreed by the parties, in connec-
tion with the provision of any portion
of the Data for the Territory of Canada
to End-Users as may be authorized
under the Agreement, Client shall
provide such End-Users, in a reason-
ably conspicuous manner, with terms
(set forth with other end user terms
required to be provided under the
Agreement, or as otherwise may be
provided, by Client) which shall include
the following provisions on behalf of
the Third Party Data licensors,
including Her Majesty, Canada Post
and NRCan:
The Data may include or reflect
data of licensors, including Her
Majesty the Queen in the Right of
Canada (“Her Majesty”), Canada
Post Corporation (“Canada Post”)
and the Department of Natural
Resources Canada (“NRCan”). Such
data is licensed on an “as is” basis.
The licensors, including Her Majesty,
Canada Post and NRCan, make no
guarantees, representations or
warranties respecting such data,
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either express or implied, arising by
law or otherwise, including but not
limited to, effectiveness, complete-
ness, accuracy or fitness for a
particular purpose. The licensors,
including Her Majesty, Canada Post
and NRCan, shall not be liable in
respect of any claim, demand or
action, irrespective of the nature of
the cause of the claim, demand or
action alleging any loss, injury or
damages, direct or indirect, which
may result from the use or posses-
sion of the data or the Data. The
licensors, including Her Majesty,
Canada Post and NRCan, shall not
be liable in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the data
or the Data.
End User shall indemnify and save
harmless the licensors, including Her
Majesty, Canada Post and NRCan,
and their officers, employees and
agents from and against any claim,
demand or action, irrespective of
the nature of the cause of the claim,
demand or action, alleging loss,
costs, expenses, damages or injuries
(including injuries resulting in death)
arising out of the use or possession
of the data or the Data.
4. Additional Provisions: The terms
contained in this Section are in addi-
tion to all of the rights and obligations
of the parties under the Agreement.
To the extent that any of the provi-
sions of this Section are inconsistent
with, or conflict with, any other provi-
sions of the Agreement, the provisions
of this Section shall prevail.
II. Mexico. The following provision applies
to the Data for Mexico, which includes
certain data from the Instituto Nacional
de Estadística y Geografía (“INEGI”):
A. Any and all copies of the Data and/or
packaging containing Data for Mexico
shall contain the following notice:
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)”
III. Latin America Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeTerritory
“INSTITUTO GEOGRAFICO
MILITAR DEL ECUADOR
AUTORIZACION N° IGM-
2011-01- PCO-01 DEL 25 DE
ENERO DE 2011”
Ecuador
“source: © IGN 2009 - BD
TOPO ®”
“Fuente: INEGI (Instituto
Nacional de Estadística y
Geografía)”
Guade-
loupe,
French
Guiana
and
Marti-
nique
Mexico
IV. Middle East Territory
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A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeCountry
“© Royal Jordanian
Geographic Centre”. The
foregoing notice requirement
for Jordan Data is a material
term of the Agreement. If
Client or any of its permitted
Jordan
sublicensees (if any) fail to
meet such requirement, HERE
shall have the right to
terminate Client’s license
with respect to the Jordan
Data.
B. Jordan Data. Client and its permitted
sublicensees (if any) are restricted from
licensing and/or otherwise distributing
HERE’s database for the country of
Jordan (“Jordan Data”) for use in Enter-
prise Applications to (i) non-Jordanian
entities for use of the Jordan Data solely
in Jordan or (ii) Jordan-based customers.
In addition, Client, its permitted subli-
censees (if any) and End-Users are
restricted from using the Jordan Data in
Enterprise Applications if such party is
(i) a non-Jordanian entity using the
Jordan Data solely in Jordan or (ii) a
Jordan-based customer. For purposes
of the foregoing, “Enterprise Applica-
tions” shall mean Geomarketing applic-
ations, GIS applications, mobile business
asset management applications, call
center applications, telematics applica-
tions, public organization Internet
applications or for providing geocoding
services.
V. Europe Territory
A. Use of Certain Traffic Codes in Europe
1. General Restrictions Applicable to
Traffic Codes. Client acknowledges
and agrees that in certain countries of
the Europe Territory, Client will need
to obtain rights directly from third
party RDS-TMC code providers to
receive and use the Traffic Codes in
the Data and to deliver to End-Users
Transactions in any way derived from
or based on such Traffic Codes. For
such countries, HERE shall deliver the
Data incorporating Traffic Codes to
Client only after receiving certification
from Client of its having obtained such
rights.
2. Display of Third Party Rights
Legends for Belgium. Client shall, for
each Transaction that uses Traffic
Codes for Belgium, provide the
following notice to the End-User:
“Traffic Codes for Belgium are
provided by the Ministerie van de
Vlaamse Gemeenschap and the
Ministèrie de l’Equipement et des
Transports.”
B. Paper Maps. With respect to any
license granted to Client relating to
making, selling or distributing paper
maps (i.e., a map fixed on a paper or
paper-like medium): (a) such license
with respect to Data for the Territory of
Great Britain is conditioned on Client’s
entering into and complying with a
separate written agreement with the
Ordnance Survey (“OS”) to create and
sell paper maps, Client’s paying to the
OS any and all applicable paper map
royalties, and Client’s complying with
the OS copyright notice requirements;
(b) such license for selling or otherwise
distributing for charge with respect to
Data for the Territory of Czech Republic
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is conditioned on Client’ s obtaining prior
written consent from Kartografie a.s.;
(c) such license for selling or distributing
with respect to Data for the Territory of
Switzerland is conditioned on Client’s
obtaining a permit from Bundesamt für
Landestopografie of Switzerland; (d)
Client is restricted from using Data for
the Territory of France to create paper
maps with a scale between 1:5,000 and
1:250,000; and (e) Client is restricted
from using any Data to create, sell or
distribute paper maps that are the same
or substantially similar, in terms of data
content and specific use of color,
symbols and scale, to paper maps
published by the European national
mapping agencies, including without
limitation, Landervermessungämter of
Germany, Topografische Dienst of the
Netherlands, Nationaal Geografisch
Instituut of Belgium, Bundesamt für
Landestopografie of Switzerland,
Bundesamt für Eich-und Vermessung-
swesen of Austria, and the National
Land Survey of Sweden.
C. OS Enforcement. Without limiting
Section IV(B) above, with respect to
Data for the Territory of Great Britain,
Client acknowledges and agrees that
the Ordnance Survey (“OS”) may bring
a direct action against Client to enforce
compliance with the OS copyright notice
(see Section IV(D) below) and paper
map requirements (see Section IV(B)
above) contained in this Agreement.
D. Third Party Notices. Any and all
copies of the Data and/or packaging
relating thereto shall include the
respective Third Party Notices set forth
below and used as described below
corresponding to the Territory (or
portion thereof) included in such copy:
NoticeCountry(ies)
“© Bundesamt für Eich- und
Vermessungswesen”
Austria
“© EuroGeographics”
Croatia
Cyprus,
Estonia,
Latvia,
Lithuania,
Moldova,
Poland,
Slovenia
and/or
Ukraine
“source: © IGN 2009 – BD
TOPO ®”
France
“Die Grundlagendaten
wurden mit Genehmigung der
zuständigen Behörden
entnommen”
Germany
“Contains Ordnance Survey
data © Crown copyright and
database right 2010 Contains
Royal Mail data © Royal Mail
copyright and database right
2010”
Great
Britain
“Copyright Geomatics Ltd.”Greece
“Copyright © 2003; Top-Map
Ltd.”
Hungary
“La Banca Dati Italiana è
stata prodotta usando quale
riferimento anche cartografia
numerica ed al tratto
prodotta e fornita dalla
Regione Toscana.”
Italy
“Copyright © 2000; Norwe-
gian Mapping Authority”
Norway
“Source: IgeoE – Portugal”Portugal
“Información geográfica
propiedad del CNIG”
Spain
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“Based upon electronic data
© National Land Survey
Sweden.”
Sweden
“Topografische Grundlage: ©
Bundesamt für Landestopo-
graphie.
Switzer-
land
E. Respective Country Distribution. Client
acknowledges that HERE has not
received approvals to distribute map
data for the following countries in such
respective countries: Albania, Belarus,
Kyrgyzstan, Moldova and Uzbekistan.
HERE may update such list from time to
time. The license rights granted to Client
under this TL with respect to the Data
for such countries are contingent upon
Client’s compliance with all applicable
laws and regulations, including, without
limitation, any required licenses or
approvals to distribute the Application
incorporating such Data in such
respective countries.
VI. Australia Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
Copyright. Based on data provided
under license from PSMA Australia
Limited (www.psma.com.au).
Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors.”
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
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with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFROMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF NAV2 OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. UNDER
NO CIRCUMSTANCES SHALL NAV2’s OR
ITS SUPPLIERS’ LIABILITY HEREUNDER
EXCEED THE PRICE PAID. Certain liability
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
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Export Control
You agree not to export to anywhere any
part of the Data provided to you or any
direct product thereof except in
compliance with, and with all licenses and
approvals required under, applicable
export laws, rules and regulations.
IP Protection
The Data are owned by NAV2 or its
suppliers and are protected by applicable
copyright and other intellectual property
law and treaties. The Data are provided
solely on the basis of a license to use, not
sale.
Entire Agreement
These terms and conditions constitute the
entire agreement between NAV2(and its
licensors, including their licensors and
suppliers) and you pertaining to the subject
matter hereof, and supersedes in their
entirety any and all written or oral
agreements previously existing between
us with respect to such subject matter.
Governing Law.
The above terms and conditions shall be
governed by the laws of the People’s
Republic of China, without giving effect to
(i) its conflict of laws provisions, or (ii) the
United Nations Convention for Contracts
for the International Sale of Goods, which
is explicitly excluded. Any dispute arising
from or in connection with the Data
provided to you hereunder shall be
submitted to the Shanghai International
Economic and Trade Arbitration
Commission for arbitration.
Gracenote® Copyright
CD and music-related data from
Gracenote, Inc., copyright© 2000-2007
Gracenote. Gracenote Software, copyright
© 2000-2007 Gracenote. This product and
service may practice one or more of the
following U.S. Patents #5,987,525,
#6,061,680, #6,154,773, #6,161,132,
#6,230,192, #6,230,207, #6.240,459,
#6,330,593 and other patents issued or
pending. Some services supplied under
license from Open Globe, Inc. for U.S.
Patent: #6,304,523.
Gracenote and CDDB are registered
trademarks of Gracenote. The Gracenote
logo and logotype, and the "Powered by
Gracenote™" logo are trademarks of
Gracenote.
Gracenote® End User License Agreement
(EULA)
This device contains software from
Gracenote, Inc. of 2000 Powell Street
Emeryville, California 94608
("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this device
to do disc and music file identification and
obtain music-related information, including
name, artist, track, and title information
("Gracenote Data") from online servers
("Gracenote Servers"), and to perform
other functions. You may use Gracenote
Data only by means of the intended End
User functions of this device.
This device may contain content belonging
to Gracenote's providers. If so, all of the
restrictions set forth herein with respect to
Gracenote Data shall also apply to such
content and such content providers shall
be entitled to all of the benefits and
protections set forth herein that are
available to Gracenote.
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You agree that you will use the content
from Gracenote ("Gracenote Content") ,
Gracenote Data, the Gracenote Software,
and Gracenote Servers for your own
personal, non-commercial use only. You
agree not to assign, copy, transfer or
transmit the Gracenote Content,
Gracenote Software or any Gracenote
Data (except in a Tag associated with a
music file) to any third party. YOU AGREE
NOT TO USE OR EXPLOIT GRACENOTE
CONTENT, GRACENOTE DATA, THE
GRACENOTE SOFTWARE, OR
GRACENOTE SERVERS, EXCEPT AS
EXPRESSLY PERMITTED HEREIN.
You agree that your non-exclusive licenses
to use the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers will terminate if you
violate these restrictions. If your licenses
terminate, you agree to cease any and all
use of the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers. Gracenote,
respectively, reserve all rights in Gracenote
Data, the Gracenote Software, and the
Gracenote Servers and Gracenote Content,
including all ownership rights. Under no
circumstances will either Gracenote
become liable for any payment to you for
any information that you provide, including
any copyrighted material or music file
information. You agree that Gracenote
may enforce its respective rights,
collectively or separately, under this
agreement against you, directly in each
company's own name.
Gracenote uses a unique identifier to track
queries for statistical purposes. The
purpose of a randomly assigned numeric
identifier is to allow Gracenote to count
queries without knowing anything about
who you are. For more information, see the
web page at www.gracenote.com for the
Gracenote Privacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED
TO YOU "AS IS". NEITHER GRACENOTE
MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY
AND SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES' RESPECTIVE
SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO
WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE
OR THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES
AT ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER.
© Gracenote 2007.
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Appendices
Vehicle with SYNC only
United States and Mexico
FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico
Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subject
to the following two conditions: (1) This
equipment or device may not cause
harmful interference, and (2) this
equipment or device must accept any
interference, including interference that
may cause undesired operation.
Vehicle with SYNC with
Touchscreen/My Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC" before the radio
certification number only signifies that
Industry Canada technical specifications
were met.
The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
TYPE APPROVALS
RF Certification Logos for Tire
Pressure Monitoring Sensor(s)
Schrader AG2SZ4 Numero de Registro
CNC: H-13498
Argentina
TRA
REGISTERED NO:ER0I30238/14
DEALER NO:DA0047074/10
Abu Dhabi, Dubai
E197509
E202555
Brazil
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Appendices
Herby, Schrader Electronics UK Ltd.,
declares that this TPMS is in compliance
with the essential requirements and other
provisions of directive 1999/5/EC. The
declaration of conformity may be
consulted at emcteam@schrader.co.uk
European Union EU
Kingdom of Jordon Type approval for tyre
pressure sensor.
Model: AG2SZ4
Manufacturer: Schrader Electronics
Type Approval Number: TRC/LPD/2014/
56
Jordon
RAQP/33A/0514/S/(14-0847)
Malaysia
E197811
Moldova
AGREE PAR L'ANRT MAROC
Numéro d'agrément: MR9098
ANRT 2014
Date d'agrément: 14/03/2014
Morocco
E198001
Philippines
E197844
Serbia
Complies with
IDA Standards
DA 00461
Singapore
E198002
South Africa
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Appendices
E203899
E203679
Taiwan
E198009
Ukraine
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A
A/C
See: Climate Control...........................................121
About This Manual...........................................7
ABS
See: Brakes............................................................179
ABS driving hints
See: Hints on Driving With Anti-Lock
Brakes................................................................180
Accessories....................................................467
Exterior style........................................................467
Interior style.........................................................467
Lifestyle.................................................................467
Peace of mind.....................................................467
Accessories
See: Replacement Parts
Recommendation.............................................11
ACC
See: Using Adaptive Cruise Control............196
Active Park Assist.........................................188
Automatic Steering into Parking
Space.................................................................189
Deactivating the Park Assist Feature.........190
Troubleshooting the System.........................190
Using Active Park Assist..................................188
Adjusting the Headlamps..........................261
Horizontal Aim Adjustment...........................262
Vertical Aim Adjustment..................................261
Adjusting the Steering Wheel.....................71
Airbag Disposal..............................................46
Air Conditioning
See: Climate Control...........................................121
Alarm
See: Anti-Theft Alarm........................................70
Ambient Lighting............................................83
Anti-Theft Alarm............................................70
Arming the Alarm.................................................70
Disarming the Alarm...........................................70
Appendices...................................................486
Audible Warnings and Indicators.............95
Headlamps On Warning Chime......................95
Key in Ignition Warning Chime........................95
Keyless Warning Alert........................................95
Parking Brake On Warning Chime.................96
Audio Control....................................................71
MEDIA........................................................................71
Seek, Next or Previous.........................................71
Audio System.................................................317
General Information...........................................317
Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio..............................319
Audio Unit - Vehicles With: AM/FM/CD/
SYNC..............................................................318
Audio Unit - Vehicles With: Sony AM/
FM/CD...........................................................322
Menu Structure...................................................323
Autolamps........................................................78
Windshield Wiper Activated
Headlamps........................................................78
Automatic Climate Control........................121
Automatic Climate Control - Vehicles
With: Sony Audio System.......................122
Automatic High Beam Control.................80
Activating the System.........................................81
Manually Overriding the System.....................81
Automatic Transmission............................176
Brake-Shift Interlock..........................................177
If Your Vehicle Gets Stuck In Mud or
Snow...................................................................178
Understanding the Shift Positions of Your
Automatic Transmission.............................176
Automatic Transmission Fluid
Check............................................................258
Autowipers........................................................74
Auxiliary Power Points...............................140
110 Volt AC Power Point...................................140
12 Volt DC Power Point.....................................140
Locations...............................................................140
B
Blind Spot Information System..............207
Blind Spot Information System (BLIS™)
with Cross Traffic Alert...............................207
Bonnet Lock
See: Opening and Closing the Hood...........251
Booster Seats..................................................24
Types of Booster Seats......................................24
Brake Fluid Check........................................258
Brakes................................................................179
General Information...........................................179
Breaking-In.....................................................224
Bulb Specification Chart..........................266
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C
Cabin Air Filter................................................126
California Proposition 65..............................11
Capacities and Specifications - 2.0L
Hybrid.............................................................313
Specifications.......................................................313
Capacities and Specifications...............309
Car Wash
See: Cleaning the Exterior..............................269
Center Console..............................................142
Changing a Bulb..........................................264
Headlamp.............................................................265
LED Lamps...........................................................265
Replacing the License Plate Lamp
Bulb...................................................................266
Reverse Lamp.....................................................265
Changing a Fuse..........................................250
Fuses......................................................................250
Changing the 12V Battery.........................259
Changing the Engine Air Filter................268
Changing the Wiper Blades......................261
Charging the High Voltage Battery.........170
Energi Vehicles.....................................................170
Checking MyKey System Status...............57
Checking the Wiper Blades.......................261
Child Restraint and Safety Belt
Maintenance.................................................36
Child Safety.......................................................15
General Information.............................................15
Child Safety Locks..........................................27
Left-Hand Side.....................................................28
Right-Hand Side...................................................28
Child Seat Positioning..................................26
Cleaning Leather Seats..............................272
Cleaning Products.......................................269
Cleaning the Alloy Wheels........................273
Cleaning the Engine....................................270
Cleaning the Exterior..................................269
Exterior Chrome Parts.....................................269
Exterior Plastic Parts........................................270
Stripes or Graphics............................................270
Underbody............................................................270
Cleaning the Instrument Panel and
Instrument Cluster Lens.........................272
Cleaning the Interior.....................................271
Cleaning the Windows and Wiper
Blades.............................................................271
Clearing All MyKeys.......................................56
Climate............................................................446
Climate Control Voice Commands.............449
Smart Zone Feature.........................................449
Climate Control..............................................121
Climate Controlled Seats..........................134
Cooled Seats........................................................135
Collision, Damage or Fire Event..............232
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries......................232
Coolant Check
See: Engine Coolant Check............................254
Crash Sensors and Airbag Indicator........45
Creating a MyKey............................................55
Programming/Changing Configurable
Settings...............................................................55
Cruise Control..................................................72
Principle of Operation.......................................195
Type 1.........................................................................72
Type 2........................................................................72
Cruise control
See: Using Cruise Control................................195
Customer Assistance.................................235
D
Data Recording..................................................9
Event Data Recording...........................................9
Service Data Recording........................................9
Daytime Running Lamps............................80
Type 1 - Conventional
(Non-Configurable).......................................80
Type 2 - Configurable.........................................80
Digital Radio..................................................325
HD Radio Reception and Station
Troubleshooting............................................326
Direction Indicators.......................................82
Driver Alert.....................................................202
PRINCIPLE OF OPERATION..........................202
USING DRIVER ALERT....................................202
Driver and Passenger Airbags...................39
Children and Airbags..........................................39
Proper Driver and Front Passenger Seating
Adjustment........................................................39
Driver and Passenger Knee Airbags........43
Driving Aids....................................................202
Driving Hints...................................................224
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Index
Driving Through Water...............................224
DRL
See: Daytime Running Lamps........................80
E
Economical Driving.....................................224
Electric Parking Brake.................................180
Applying the electric parking brake.............180
Applying the electric parking brake when
the vehicle is moving.....................................181
Battery With No Charge...................................182
Releasing the electric parking brake............181
Electric Vehicle Information.....................422
Power.....................................................................432
Settings (Energi Only).....................................423
Emission Control System..........................165
On-Board Diagnostics (OBD-II)...................166
Readiness for Inspection and Maintenance
(I/M) Testing...................................................166
End User License Agreement.................486
SYNC End User License Agreement
(EULA).............................................................486
Engine Block Heater.....................................147
Using the Engine Block Heater......................148
Engine Coolant Check...............................254
Adding Coolant...................................................255
Adding Engine Coolant....................................256
Adding Inverter System Controller
Coolant.............................................................256
Checking the Engine Coolant........................255
Checking the Inverter System Controller
Coolant.............................................................255
Engine Coolant and Inverter System
Controller Coolant........................................255
Recycled Engine Coolant................................257
Severe Climates..................................................257
What You Should Know About Fail-Safe
Cooling..............................................................257
Engine Immobilizer
See: Passive Anti-Theft System....................68
Engine Oil Check..........................................253
Adding Engine Oil..............................................253
Engine Oil Dipstick......................................253
Engine Specifications................................309
Entertainment..............................................399
AM/FM Radio.....................................................400
Bluetooth Audio..................................................414
CD.............................................................................410
SD Card Slot and USB Port.............................411
SIRIUS® Satellite Radio (If
Activated).......................................................405
Supported Media Players, Formats and
Metadata Information.................................414
Environment......................................................14
EPB
See: Electric Parking Brake.............................180
Event Data Recording
See: Data Recording..............................................9
Export Unique Options..................................13
Extended Service Plan (ESP).................469
SERVICE PLANS (CANADA ONLY)............470
SERVICE PLANS (U.S. Only)........................469
Exterior Mirrors................................................85
Auto-Dimming Feature......................................85
Blind Spot Monitor..............................................86
Fold-Away Exterior Mirrors...............................85
Heated Exterior Mirrors......................................85
Integrated Blind Spot Mirrors..........................86
Memory Mirrors.....................................................85
Power Exterior Mirrors........................................85
Puddle Lamps ......................................................86
Signal Indicator Mirrors......................................86
F
Fastening the Safety Belts.........................30
Rear Inflatable Safety Belt................................32
Safety Belt Extension Assembly.....................33
Safety Belt Locking Modes................................31
Using Safety Belts During Pregnancy...........30
Flat Tire Inflation
See: Temporary Mobility Kit...........................276
Floor Mats.......................................................225
Fog Lamps - Front
See: Front Fog Lamps........................................82
Ford Credit..........................................................11
(U.S. Only).................................................................11
Front Fog Lamps............................................82
Front Parking Aid...........................................187
Front Passenger Sensing System............40
Fuel and Refueling........................................157
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Index
Fuel Consumption.......................................164
Calculating Fuel Economy..............................164
Filling the Tank....................................................164
Fuel Filler Funnel Location........................159
Fuel Filter........................................................259
Fuel Quality....................................................158
Choosing the Right Fuel...................................158
Fuel Freshness Mode........................................158
Fuel Shutoff...................................................228
Fuses.................................................................241
Fuse Specification Chart...........................241
Passenger Compartment Fuse Panel........247
Power Distribution Box.....................................241
G
Garage Door Opener
See: Universal Garage Door Opener...........136
Gauges...............................................................89
Left-hand Information Display.......................89
Right-hand Information Display......................91
General Information on Radio
Frequencies...................................................47
Intelligent Access..................................................47
General Maintenance Information.........471
Multi-point Inspection......................................474
Owner Checks and Services..........................473
Protecting Your Investment............................471
Why Maintain Your Vehicle?...........................471
Why Maintain Your Vehicle at Your
Dealership?......................................................471
Getting Assistance Outside the U.S. and
Canada.........................................................238
Getting the Services You Need...............235
Away From Home..............................................235
Global Opening and Closing......................85
Closing the Windows..........................................85
Opening the Windows.......................................85
H
Hazard Warning Flashers..........................228
Headlamp Exit Delay....................................79
Head Restraints.............................................127
Adjusting the Head Restraint.........................128
Tilting Head Restraints ....................................128
Heated Seats..................................................134
Heated Steering Wheel................................73
Heated Windows and Mirrors..................125
Heated Exterior Mirror.......................................125
Heated Rear Window........................................125
Heating
See: Climate Control...........................................121
HEV
See: Hybrid Electric Vehicle............................149
High Voltage Battery Cut-Off
Switch.............................................................175
High Voltage Battery...................................168
General Information..........................................168
Hill Start Assist..............................................182
Switching the System On and Off...............183
Using Hill Start Assist.......................................182
Hints on Controlling the Interior
Climate..........................................................124
Cooling the Interior Quickly.............................125
General Hints........................................................124
Heating the Interior Quickly............................125
Recommended Settings for Cooling ..........125
Recommended Settings for Heating...........125
Side Window Defogging in Cold
Weather.............................................................125
Hints on Driving With Anti-Lock
Brakes............................................................180
Hood Lock
See: Opening and Closing the Hood...........251
Hybrid Electric Vehicle................................149
EcoSelect (Fusion Hybrid Only)....................153
Frequently Asked Questions..........................154
Hybrid Vehicle Operation (Fusion Hybrid
and Fusion Energi)........................................149
Plug-in Power Mode and Hybrid Mode
(Fusion Energi Only)......................................151
I
Ignition Switch...............................................143
In California (U.S. Only)............................236
Information Display Control.......................72
Information Display Control Features...........73
Information Displays.....................................97
General Information............................................97
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Index
Information.....................................................437
911 Assist...............................................................443
Alerts......................................................................442
Calendar...............................................................443
Sirius Travel Link.................................................441
SYNC Services (If Equipped, United States
Only)..................................................................437
Vehicle Health Report (If Equipped, US
Only)..................................................................445
Information Messages................................107
Active Park.............................................................107
Adaptive Cruise Control...................................107
AdvanceTrac™....................................................108
Airbag.....................................................................108
Alarm......................................................................108
Automatic Engine Shutdown........................109
Battery and Charging System (12
volt)....................................................................109
Battery and Charging System (High
Voltage).............................................................110
Blind Spot Information and Cross Traffic
Alert System......................................................111
Doors and Locks....................................................111
Driver Alert..............................................................112
Fuel............................................................................112
Hill Start Assist.....................................................112
Keys and Intelligent Access.............................113
Lane Keeping System........................................114
Maintenance..........................................................114
MyKey.......................................................................115
Park Aid...................................................................116
Park Brake..............................................................116
Power Steering......................................................117
Pre-Collision Assist.............................................117
Remote Start.........................................................118
Seats........................................................................118
Starting System ..................................................118
Tire Pressure Monitoring System...................119
Traction Control...................................................119
Transmission.........................................................119
Installing Child Seats.....................................16
Child Seats...............................................................16
Using Lap and Shoulder Belts..........................17
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................21
Using Tether Straps.............................................23
Instrument Cluster........................................89
Instrument Lighting Dimmer......................79
Vehicles With Front Fog Lamps......................79
Vehicles Without Front Fog Lamps...............79
Interior Lamps.................................................82
Front Interior Lamp..............................................82
Rear Interior Lamp...............................................83
Interior Luggage Compartment
Release...........................................................66
Interior Mirror...................................................86
Auto-Dimming Mirror..........................................87
Introduction.........................................................7
J
Jump Starting the Vehicle........................229
Connecting the Jumper Cables....................229
Jump Starting.......................................................231
Preparing Your Vehicle.....................................229
Removing the Jumper Cables........................231
K
Keyless Entry...................................................64
SECURICODE™ KEYLESS ENTRY
KEYPAD..............................................................64
Keyless Starting............................................143
Ignition Modes.....................................................144
Keys and Remote Controls.........................47
L
Lane Keeping System................................203
Switching the System On and Off..............203
Lighting Control...............................................77
Headlamp Flasher................................................78
High Beams.............................................................77
Lighting...............................................................77
General Information.............................................77
Load Carrying.................................................215
Load Limit........................................................215
Vehicle Loading - with and without a
Trailer..................................................................215
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Locking and Unlocking................................60
Activating Intelligent Access ............................61
Autolock Feature .................................................63
Auto Relock............................................................62
Battery Saver.........................................................63
Illuminated Entry..................................................63
Illuminated Exit.....................................................63
Luggage Compartment.....................................64
Power Door Locks................................................60
Remote Control....................................................60
Smart Unlocks For Integrated Keyhead
Transmitter........................................................62
Smart Unlocks For Intelligent Access Keys
................................................................................62
Locks..................................................................60
M
Maintenance...................................................251
General Information..........................................251
Manual Seats.................................................129
Media Hub......................................................330
Memory Function...........................................131
Easy Entry and Exit Feature............................132
Linking a PreSet Position to your Remote
Control or Intelligent Access Key
Fob.......................................................................132
Saving a PreSet Position..................................132
Message Center
See: Information Displays.................................97
Mirrors
See: Heated Windows and Mirrors...............125
See: Windows and Mirrors................................84
Mobile Communications Equipment.......12
Moonroof...........................................................87
Bounce-Back.........................................................88
Opening and Closing the Moonroof.............88
Venting the Moonroof........................................88
Motorcraft Parts...........................................310
MyFord Touch™...........................................376
General Information..........................................376
MyFord Touch™ Troubleshooting........460
MyKey Troubleshooting...............................58
MyKey™.............................................................54
Principle of Operation........................................54
N
Navigation......................................................449
cityseekr................................................................452
Destination Mode..............................................450
Map Mode............................................................456
Navigation Map Updates...............................459
Navigation Voice Commands.......................459
Point of Interest (POI) Categories...............451
Quick-touch Buttons.......................................458
Setting Your Navigation Preferences.........454
Normal Scheduled Maintenance...........474
Intelligent Oil-Life Monitor.............................474
Normal Maintenance Intervals.....................475
O
Oil Change Indicator Reset......................254
Oil Check
See: Engine Oil Check......................................253
Opening and Closing the Hood...............251
Closing the Hood................................................252
Opening the Hood..............................................251
Ordering Additional Owner's
Literature......................................................239
Obtaining a French Owner’s Manual.........239
Overhead Console........................................142
P
Parking Aids...................................................186
Principle of Operation......................................186
Passive Anti-Theft System........................68
SecuriLock®..........................................................68
PATS
See: Passive Anti-Theft System....................68
Perchlorate.........................................................11
Personal Safety System™..........................37
How Does the Personal Safety System
Work?...................................................................37
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Index
Phone................................................................415
Making Calls..........................................................417
Pairing Subsequent Cell Phones...................417
Pairing Your Cell Phone for the First
Time...................................................................416
Phone Menu Options........................................418
Phone Settings....................................................421
Phone Voice Commands................................422
Receiving Calls....................................................418
Text Messaging...................................................419
Post-Crash Alert System..........................234
Power Door Locks
See: Locking and Unlocking............................60
Power Seats....................................................129
10-way power seat..............................................131
6-way power seat..............................................130
Power Lumbar.......................................................131
Power Steering Fluid Check....................258
Power Windows.............................................84
Accessory Delay...................................................84
Bounce-Back.........................................................84
One-Touch Down................................................84
One-Touch Up......................................................84
Window Lock.........................................................84
Pre-Collision Assist......................................212
Using the Pre-Collision Assist
System...............................................................213
Protecting the Environment........................14
R
Rear Parking Aid...........................................186
Rear Seat Armrest........................................135
Rear Seats.......................................................133
Rear View Camera........................................191
Using the Rear View Camera System.........192
Rear View Camera
See: Rear View Camera.....................................191
Refueling.........................................................160
Easy Fuel™ Capless Fuel System
(Non-Energi Vehicles).................................160
Easy Fuel™ Capless System (Energi
Vehicles Only).................................................162
Remote Control...............................................47
Car Finder.................................................................51
Integrated Keyhead Transmitters ..................47
Intelligent Access Key........................................48
Remote Start .........................................................51
Replacing the Battery.........................................49
Sounding a Panic Alarm.....................................51
Using the Key Blade............................................48
Remote Start..................................................126
Automatic Settings............................................126
Removing a Headlamp..............................263
Repairing Minor Paint Damage...............273
Replacement Parts
Recommendation.........................................11
Collision Repairs.....................................................11
Scheduled Maintenance and Mechanical
Repairs...................................................................11
Warranty on Replacement Parts.....................12
Replacing a Lost Key or Remote
Control.............................................................53
Reporting Safety Defects (Canada
Only).............................................................240
Reporting Safety Defects (U.S.
Only)..............................................................239
Roadside Assistance...................................227
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................227
Vehicles Sold in Canada: Using Roadside
Assistance........................................................227
Vehicles Sold in the United States: Getting
Roadside Assistance....................................227
Vehicles Sold in the United States: Using
Roadside Assistance....................................227
Roadside Emergencies...............................227
Running-In
See: Breaking-In.................................................224
Running Out of Fuel....................................159
Adding Fuel From a Portable Fuel
Container..........................................................159
Filling a Portable Fuel Container..................159
S
Safety Belt Height Adjustment.................34
Safety Belt Minder.........................................35
Belt-Minder™........................................................35
Safety Belts......................................................29
Principle of Operation........................................29
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Safety Belt Warning Lamp and Indicator
Chime..............................................................34
Conditions of operation.....................................34
Safety Precautions.......................................157
Satellite Radio..............................................328
Satellite Radio Electronic Serial Number
(ESN)................................................................329
Satellite Radio Reception Factors...............328
SIRIUS® Satellite Radio Service..................328
Troubleshooting.................................................329
Scheduled Maintenance Record...........479
Scheduled Maintenance............................471
Seats..................................................................127
Security..............................................................68
Settings...........................................................385
Clock......................................................................386
Display...................................................................386
Settings..................................................................391
Sound.....................................................................387
Vehicle...................................................................388
Side Airbags.....................................................42
Side Curtain Airbags.....................................44
Sitting in the Correct Position...................127
Snow Chains
See: Using Snow Chains.................................303
Special Notices................................................12
New Vehicle Limited Warranty.........................12
On-board Diagnostics (OBD-II).......................12
Special Instructions..............................................12
Special Operating Conditions Scheduled
Maintenance...............................................477
Exceptions............................................................478
Speed Control
See: Cruise Control............................................195
Spinout Detection.......................................234
Stability Control............................................185
Principle of Operation.......................................185
Starter Switch
See: Ignition Switch...........................................143
Starting a Gasoline Engine.......................144
Automatic Shutdown.......................................145
Guarding Against Exhaust Fumes................147
Important Ventilating Information...............147
Switching Off the Vehicle When It Is
Moving...............................................................146
Switching Off the Vehicle When It Is
Stationary.........................................................146
Vehicles with an Ignition Key.........................144
Vehicles with Keyless Start.............................144
Starting and Stopping the Engine..........143
General Information..........................................143
Steering.............................................................211
Electric Power Steering......................................211
Steering Wheel.................................................71
Storage Compartments.............................142
Sunroof
See: Moonroof.......................................................87
Sun Visors.........................................................87
Illuminated Vanity Mirror...................................87
Supplementary Restraints System.........38
Principle of Operation........................................38
Symbols Glossary.............................................7
SYNC™ Applications and
Services........................................................348
911 Assist...............................................................348
SYNC Services: Traffic, Directions &
Information (TDI) (If Equipped, United
States Only)....................................................352
Vehicle Health Report (If Equipped, United
States Only)...................................................350
SYNC™ AppLink™.....................................356
SYNC Mobile Apps............................................356
SYNC™.............................................................331
General Information..........................................331
SYNC™ Troubleshooting..........................367
T
Technical Specifications
See: Capacities and Specifications...........309
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Index
Temporary Mobility Kit...............................276
First Stage: Reinflating the Tire with Sealing
Compound and Air.......................................278
General Information..........................................277
Second Stage: Checking Tire
Pressure............................................................279
Tips for Use of the Kit.......................................277
Type 1......................................................................276
Type 2......................................................................281
What to do after the Tire has been
Sealed...............................................................280
What to do when a Tire Is Punctured.........278
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................237
Tire Care..........................................................288
Glossary of Tire Terminology........................289
Information About Uniform Tire Quality
Grading.............................................................288
Information Contained on the Tire
Sidewall...........................................................290
Temperature A B C............................................289
Traction AA A B C..............................................288
Treadwear............................................................288
Tire Inflation When Punctured
See: Temporary Mobility Kit...........................276
Tire Pressure Monitoring System..........303
Changing Tires With a Tire Pressure
Monitoring System.......................................304
Understanding Your Tire Pressure
Monitoring System ......................................304
Tire Repair Kit
See: Temporary Mobility Kit...........................276
Tires
See: Wheels and Tires......................................276
Towing a Trailer.............................................222
Towing the Vehicle on Four
Wheels..........................................................222
Emergency Towing............................................222
Recreational Towing.........................................223
Towing..............................................................222
Traction Control............................................184
Principle of Operation.......................................184
Transmission Code Designation.............312
Transmission..................................................176
Transmission
See: Transmission...............................................176
Transporting the Vehicle...........................222
Type Approvals.............................................507
RF Certification Logos for Tire Pressure
Monitoring Sensor(s)..................................507
U
Under Hood Overview................................252
Unique Driving Characteristics................149
Universal Garage Door Opener...............136
HomeLink Wireless Control System............136
USB Port.........................................................330
Using Adaptive Cruise Control................196
Blocked Sensor..................................................200
Changing the Set Speed.................................199
Detection Issues................................................200
Disengaging the System..................................199
Following a Vehicle............................................197
Hilly Condition Usage.......................................199
Low Speed Automatic Cancellation...........199
Overriding the System......................................199
Resuming the Set Speed.................................199
Setting the Adaptive Cruise Speed..............197
Setting the Gap Distance................................198
Switching Adaptive Cruise Control
Off.......................................................................199
Switching Adaptive Cruise Control
On........................................................................197
Switching to Normal Cruise Control............201
System Not Available......................................200
Using Cruise Control....................................195
Switching Cruise Control Off.........................196
Switching Cruise Control On..........................195
Using MyKey With Remote Start
Systems..........................................................58
Using Snow Chains.....................................303
Using Stability Control...............................185
AdvanceTrac® ....................................................185
Using Summer Tires...................................302
Using SYNC™ With Your Media
Player.............................................................357
Accessing Your Play Menu.............................362
Connecting Your Digital Media Player to the
USB Port...........................................................357
Media Menu Features......................................360
Media Voice Commands................................359
System Settings.................................................364
What's Playing?.................................................359
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
Index
Using SYNC™ With Your Phone............336
Accessing Features Through the Phone
Menu.................................................................340
Accessing Your Phone Settings...................344
Making a Call.......................................................339
Pairing a Cell Phone for the First
Time...................................................................336
Pairing Subsequent Cell Phones..................337
Phone Options during an Active Call.........339
Phone Voice Commands................................337
Receiving Calls....................................................339
System Settings.................................................345
Text Messaging...................................................342
Using Traction Control...............................184
Switching the System Off Using a
Switch................................................................184
Switching the System Off Using the
Information Display Controls....................184
System Indicator Lights and
Messages..........................................................184
Using Voice Recognition...........................333
Initiating a Voice Session................................333
System Interaction and Feedback..............334
Utilizing the Mediation/Arbitration
Program (Canada Only).........................237
V
Vehicle Care...................................................269
General Information.........................................269
Vehicle Certification Label.........................311
Vehicle Identification Number..................311
Vehicle Storage.............................................273
12V Battery............................................................274
Body........................................................................274
Brakes.....................................................................275
Cooling System...................................................274
Engine.....................................................................274
Fuel System..........................................................274
General...................................................................274
Miscellaneous......................................................275
Removing Vehicle From Storage..................275
Tires.........................................................................275
Ventilation
See: Climate Control...........................................121
VIN
See: Vehicle Identification Number..............311
Voice Control....................................................72
W
Warning Lamps and Indicators.................92
Adaptive Cruise Control.....................................92
Anti-Lock Braking System................................92
Battery......................................................................92
Blind Spot Monitor...............................................92
Brake System.........................................................92
Cruise Control........................................................92
Direction Indicator...............................................93
Door Ajar..................................................................93
ECO Mode...............................................................93
Electric Park Brake...............................................93
Engine Oil................................................................93
Engine or Motor Coolant
Temperature.....................................................93
EV Later...................................................................93
EV Now....................................................................93
Fasten Safety Belt...............................................93
Front Airbag............................................................93
Front Fog Lamps..................................................93
Grade Assist...........................................................93
Heads Up Display.................................................94
High Beam..............................................................94
Hood Ajar................................................................94
Lane Keeping Aid.................................................94
Low Fuel Level......................................................94
Low Tire Pressure Warning...............................94
Parking Lamps......................................................94
Powertrain Fault...................................................94
Ready to Drive.......................................................94
Service Engine Soon...........................................94
Stability Control....................................................95
Stability Control Off............................................95
Stop Safely.............................................................95
Trunk Ajar................................................................95
Vehicle Plugged in................................................95
Washer Fluid Check....................................259
Washers
See: Cleaning the Exterior..............................269
See: Wipers and Washers..................................74
Waxing.............................................................270
Wheels and Tires.........................................276
Technical Specifications.................................307
Windows and Mirrors...................................84
Windshield Washers......................................75
520
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
Index
Windshield Wipers.........................................74
Intermittent Wipe.................................................74
Speed Dependent Wipers.................................74
Wipers and Washers.....................................74
Wrecker Towing
See: Transporting the Vehicle.......................222
521
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Index
