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17
9963 7683 02/06
6 TROUBLESHOOTING
When you switch the unit on, the
supply-line breaker trips off or
the supply-line fuse burns.
Your unit may be connected
incorrectly or there is an internal
problem.
Have the connection checked
first, if OK contact your service
agent.
When you switch the unit on,
only one side of the cooktop
surface works.
There is an internal problem
with the unit.
Contact your service agent.
The fans keep running for a few
minutes after the unit has been
switched off.
The electronics are cooling
down.
This is a normal occurrence.
The top of the unit is always
warm (even when it is switched
off).
The electronic components are
under power and they create
heat.
This is a normal occurrence.
The cooktop surface makes a
faint clicking noise when in
operation.
The noise occurs when the
power is being shared between
two induction burners.
This is a normal occurrence.
The unit doesn’t work at all.
There may be a power supply or
internal problem.
Check your breakers, fuses,
connection cable. If OK contact
your service agent.
After turning an element ON
and having cookware placed
on the burner, there is no heat
and the digital indicator conti-
nues to flash.
The cookware you are trying to
use is not compatible with
induction cooking or its
diameter is under 4”
Use cookware suitable for
induction cooking.
Cookware makes noise during
cooking.
Your cookware creates noise
from vibrations caused by
induced current.
Under high power this pheno-
menon is normal with some
types of pots and pans. There is
no damage for the cooktop.
The cooktop surface gives off
a smell when first used for
cooking.
It’s a new unit.
Use each heating element for
an hour with a pan filled ith
water.
PROBLEM POSIBLE CAUSE WHAT SHOULD YOU DO?
Servicing of an induction unit needs to be done by an authorized service agent.
Contact your dealer for the service location closest to your residence.
Never try servicing the unit yourself.
If any crack on the glass top is noticed or the glass is broken DO NOT USE
THE UNIT. Disconnect the electrical supply to the unit by tripping the breaker off
(if the unit is hard-wired to the supply or just unplug the unit (if there is a plug
on the supply cable).
If you have questions about whether your cooktop surface is working correctly,
check the following points.
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