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23
Problem Possible Causes and/or Solutions
Is the display flashing “F” or “C” and numbers? If “F” or “C” and a number are alternately flashing on the display, refer to the
following for possible solutions:
Cooktop has turned off
and is beeping every
10 seconds
An object, liquids, or soils are putting pressure on the control panel - Thoroughly wipe or remove
any object on touch keypads.
F42, F43
The power voltage is too low or too high - Turn off the cooktop. Wait 5 seconds, and then turn it back
on. If this continues, contact a qualified electrician.
C81, C82, C83
The surface cooking area has overheated - The surface cooking area automatic shutoff was activated.
Wait 5 minutes for it to cool down, and then turn it back on.
F12, F21, F25, F36, F37,
F40, F47, F56, F58, 560,
F61, F62, F63, F64
Call for service. See the “Warranty” section for contact information.
Self-Cleaning cycle did not
work on all spills
Several cooking cycles between Self-Cleaning cycles or spills on oven walls and doors - Run
additional Self-Cleaning cycles. Use the AquaLift
®
Technology Cleaning Kit. affresh
®
Kitchen and
Appliance Cleaner or affresh
®
Cooktop Cleaner can be used for stubborn soils. See the “Accessories”
section for more information.
Mineral deposits are left
on the oven bottom after
the Self-Cleaning cycle
Tap water was used in the Self-Cleaning cycle - Use distilled or filtered water in the Self-Cleaning
cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Range is not level - Mineral deposits will collect on dry areas of the oven bottom during the Self-
Cleaning cycle. Level the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Oven cooking results not
what expected
Range is not level - Level the range. See the Installation Instructions.
The set temperature was incorrect - Double-check the recipe in a reliable cookbook.
Oven temperature is calibrated incorrectly - See “Oven Temperature Offset Control” in the “Electronic
Oven Controls” section.
Oven was not preheated - See the “Baking and Roasting” section.
Racks were positioned improperly - See the “Positioning Racks and Bakeware” section.
Not enough air circulation around bakeware - See the “Positioning Racks and Bakeware” section.
Batter distributed unevenly in pan - Check that batter is level in the pan.
Darker browning of food caused by dull or dark bakeware - Lower oven temperature 25°F (15°C)
or move rack to a higher position in the oven.
Lighter browning of food caused by shiny or light-colored bakeware - Move rack to a lower position
in the oven.
Incorrect length of cooking time was used - Adjust cooking time.
Oven door was not closed - Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking - Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner, making baked items too brown on bottom - Move rack to higher
position in the oven.
Pie crusts browning too quickly - Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
Temperature scale was changed from Fahrenheit to Celsius - Foods are overdone or burnt even at
low temperatures. See “Fahrenheit and Celsius” in the “Electronic Oven Controls” section.
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