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15
TROUBLESHOOTING
If you experience Possible Causes Solution
Dryer Results (cont.)
Clothes are not drying
satisfactorily or drying
times are too long
The load is too large and heavy
to dry quickly.
Separate the load to tumble freely.
Fabric softener sheets are blocking
the grille.
The air outlet grille is just inside the door, behind the lint screen. Check
that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
The dryer is located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above 45ºF (7ºC).
The dryer is located in a closet. Closet doors must have ventilation openings at the top and bottom of the
door. The front of the dryer requires a minimum of 1” (25 mm) of airspace,
and, for most installations, the rear of the dryer requires 5” (127 mm). See
Installation Instructions.
Cycle time is too short The load may not be contacting the
sensor strips on Sensor Cycles.
Level the dryer. See Installation Instructions. All four dryer feet should be
in firm contact with the floor.
Clothes are coming out of the
Steam cycles with damp or wet
spots.
Under certain environmental or installation conditions you may
experience underdrying. Select the Custom Refresh cycle. Then select
the appropriate number of garments for the load from the Number of
Garments option.
The sensor cycle is ending early. Change the dryness level setting on Sensor Cycles. Increasing or
decreasing the dryness level will change the amount of drying time in a
cycle. If loads are consistently ending too early, see also “Changing the
Sensor Cycle settings to increase drying time”.
Lint on load Lint screen is clogged with lint. Clean lint screen before each load.
Stains on load Improper use of fabric softener. Add dryer fabric softener sheets at the beginning of the cycle. Fabric
softener sheets added to a partially dried load can stain your garments.
Do not use fabric softener sheets with steam cycles.
Stains on drum Loose dyes in clothes. Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Loads are wrinkled The load was not removed from
dryer at the end of the cycle.
Select Auto or Custom Refresh cycle (on some models) to tumble
the load with water and heat. These cycles are best for smoothing out
wrinkles and reducing odors from loads consisting of wrinkle-free cotton,
cotton polyester blends, common knits, and synthetic garments.
NOTE: Refer to garment care label instructions. Dry clean only garments
are not recommended.
The dryer was overloaded. Dry smaller loads that can tumble freely. When using the Custom
Refresh cycle (on some models), be sure to select the correct number
of garments to be refreshed. Results may also vary depending on fabric
type. This cycle is best for reducing wrinkles and odors from loads
consisting of wrinkle-free cotton, cotton polyester blends, common knits,
and synthetics.
For steam cycles, the water is not
properly connected with the dryer.
Make sure water is connected to the dryer. Check that water inlet hose is
connected to both the faucet and dryer’s water inlet valve. Check that the
water supply is turned on.
Odors Recent painting, staining, or
varnishing in the area where your
dryer is located.
Ventilate the area. When the odors or fumes are gone from the area,
rewash and dry the clothing.
For steam cycles, the water is not
properly connected with the dryer.
Make sure water is connected to the dryer. Check that water inlet hose is
connected to both the faucet and dryer’s water inlet valve. Check that the
water supply is turned on.
Odors are left in garments after
wearing.
To remove odors left in garments after wearing, select Auto Refresh.
This cycle is best for reducing wrinkles and odors from loads consisting
of wrinkle-free cotton, cotton polyester blends, common knits, and
synthetics.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
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